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  • Medical Receptionist
    Medical Receptionist
    2 months ago
    Full-time
    Manhattan, New York

    Medical Receptionist (Spanish-Speaking is a plus) 9AM TO 5PM MONDAYS TO THURSDAY COMPENSATION TO BE DISCUSSED Advance Audiology NY About Us: Advance Audiology NY is a patient-centered audiology practice dedicated to delivering compassionate, high-quality hearing healthcare. We are seeking a dependable, professional, and caring individual to join our team as a Medical Receptionist. Position Summary The Medical Receptionist is the first point of contact for our patients and plays a key role in creating a welcoming, supportive experience. The ideal candidate is responsible, organized, able to multitask, and genuinely enjoys helping people. Spanish fluency is required to support our bilingual patient community. Responsibilities Greet patients warmly and provide exceptional customer service Answer phones, schedule appointments, and manage the practice calendar Check patients in and out; verify insurance information Maintain patient records and ensure accurate data entry Assist with basic office tasks (filing, scanning, organization) Communicate clearly with patients, providers, and staff Support a positive, professional office environment Qualifications Fluent in Spanish and English (required) Previous medical office or customer service experience preferred Strong communication and interpersonal skills Detail-oriented, dependable, and committed to long-term employment Ability to stay calm, friendly, and professional with patients Basic computer and scheduling software skills Ideal Candidate Responsible and consistent with attendance and punctuality Passionate about helping others and creating a supportive environment Looking for a stable, long-term role rather than a transitional position Patient, warm, and comfortable interacting with diverse populations

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  • Construction Project Manager – Bilingual (English/Chinese)
    Construction Project Manager – Bilingual (English/Chinese)
    2 months ago
    $100000–$160000 yearly
    Full-time
    Manhattan, New York

    Overview: US Facade Inc. is a leading curtain wall contractor specializing in high-end buildings in urban areas across the United States. We are currently seeking an experienced Project Manager to join our team. As a key member of our team, you will play a crucial role in managing and coordinating projects, ensuring their successful completion within specified timeframes and cost objectives. In this senior-level position, you will have the opportunity to work on a variety of projects, with the most typical scopes of work including Window Walls, Curtain Walls, Punched Windows, Storefronts, Point Supported Walls, Metal Panels, Railings, Louvers, and more. While working under the guidance of upper management, you will have the autonomy to handle daily tasks. From design to completion, you will be actively involved in all aspects of the projects, overseeing and guiding their progress. This role offers tremendous resources and career advancement opportunities for professional growth in the construction industry. Responsibilities: • Coordinate the shop drawing and submittal process by working with Architects, Engineers, Drafters, and Fabricators to ensure a solid foundation for the project. The process includes attending various design meetings., • Obtain up-to-date structural drawings from the General Contractor and relevant interface drawings prepared by other trades for site use., • Establish Schedules of Values for projects, and subsequently assist with monthly requisitions, change orders, and other project accounting duties., • Create project schedules based on clients’ needs, factual durations, and lead times., • Coordinate the release of materials for fabrication in a manner that coordinates with the project schedule., • Provide details and sketches to the project design manager of any conditions that do not comply with approved drawings including structural drawings and those of other trades that interface with the curtain wall., • Coordinate deliveries to job sites. This includes verifying hoist access with the site, ensuring BCG field personnel are notified and in place, and confirming vendor and trucking., • Perform routine site visits in order to 1) ensure work is being performed per approved details 2)check in with clients to ensure their needs are met 3)review open items with US Facade Inc. Site Supervisor 4)maintain daily contact with US Facade Inc. Field Personnel to ensure they have everything they need on-site to perform work in a thorough and efficient manner Qualification: • Bachelor’s degree in Architecture, Civil Engineering, Construction Management, or related fields. Master degree would be a plus., • Proficient with AutoCAD, Microsoft Office Word, Excel, and Project, with an aptitude to learn any required software., • General knowledge of the construction industry and its standard practices is preferred., • Knowledge of the facade industry would be a plus., • Excellent communication skills in both writing and verbal., • Project Management: 6 years (Required), • Construction Industry: 3 years (Required), • AutoCAD: 3 years (Required), • Language: English (Required), Chinese Mandarin (Required)

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  • Front Desk Receptionist
    Front Desk Receptionist
    2 months ago
    Full-time
    Manhattan, New York

    About the Role We’re seeking a polished, detail-oriented Front Desk Receptionist to support a fast-paced medical/aesthetic practice. You’ll be the first point of contact for patients, responsible for a high-end patient experience, accurate check-in/check-out, scheduling, phone handling, and clean payment/ledger documentation. This role requires professionalism, urgency, and strong organization. Key Responsibilities Front Desk Operations (Opening/Closing) Open/close the clinic consistently: lobby readiness, restocking, sanitizing high-touch areas, equipment/phone check End-of-day closeout: secure PHI, lock up, power down, ensure lobby reset and doors secured Patient Check-In / Check-Out Greet patients warmly and verify identity (ID/insurance card when applicable) Confirm demographics (name spelling, address, phone/email, preferred language) Check patient ledger for balances and collect payments prior to rooming when required Provide receipts and confirm aftercare printouts / next appointment details (as applicable) Scheduling & Confirmation Schedule consultations, follow-ups, treatments, and post-ops per clinic standards Perform appointment confirmations (calls/texts) and update statuses (confirmed/unconfirmed/rescheduled/cancelled) Monitor gaps/overbooks and flag same-day risks (cancels, reschedules, repeat no-shows) Phones & Call Routing Answer calls promptly with a warm, professional tone Route calls appropriately (clinical urgency, post-op concerns, pricing/booking, general scheduling) Document call outcomes and next steps in CRM/EMR as required Payments, Deposits, Receipts Collect and post payments accurately (Weave/terminal/Zelle) into Nextech Apply payments to the correct invoice/charge and scan/upload receipts to the chart Follow refund escalation policy—front desk does not promise refunds/timelines unless authorized Patient Experience & De-escalation Offer hospitality (water/coffee), give wait-time updates every 10–15 minutes Maintain HIPAA discretion at the desk and on calls De-escalate upset patients calmly and escalate to leadership when needed; document objective facts Daily Reporting (must be comfortable with numbers) Begin-of-Day report (by ~10:30am): consult totals, confirmed/unconfirmed, patients with balances due End-of-Day report: tomorrow’s consult readiness + today’s consult outcomes and financial snapshot (collected totals, balance collections, notes) Requirements 2+ year experience in medical/dental/aesthetic front desk (preferred, not required if strong fit) Strong communication, professionalism, and customer service mindset Accurate data entry + comfort handling payments and sensitive information (HIPAA) Ability to multitask in a busy environment and follow SOPs closely Tech comfortable: EMR/CRM + phones/texting systems(Nextech/Weave experience is a plus) Preferred Qualifications Bilingual Spanish (highly preferred) Experience with consult-driven practices (plastics, med spa, dermatology, dental) Proven consistency with confirmations, collections, and documentation Benefits Health insurance / PTO / sick time Employee discounts on services/products Growth path: Senior Front Desk / Lead Front Desk / Front Desk Manager Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Types: Full-time, Contract Pay: $24.00 - $32.00 per hour Benefits: 401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Experience: Front desk: 2 years (Required) Ability to Commute: New York, NY 10036 (Preferred) Ability to Relocate: New York, NY 10036: Relocate before starting work (Preferred) Work Location: In person

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