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Job Description St. John’s is leading and inspiring a shift in society’s views of elderhood. Join our family of dedicated, talented employees who are at the forefront of innovative senior services delivery in this community. St. John’s embraces living every day by fostering a culture that is friendly, respectful, responsive, compassionate, innovative, and fun for both employees and the elders and residents that call St. John’s home. If this description speaks to you, continue reading about the opportunity of Concierge. This is an Day shift position with full time hours Sunday through Thursday Sunday hours 845am-445pm Mon through Thursday 745am-345pm Position Summary: The Concierge maintains a consistent professional and warm attitude over the telephone, greeting visitors, Elders and family members. The Concierge interacts, listens and engages in conversation with Elders, family and friends of Elders, employees, volunteers, and prospective Elders & family members with a warm and welcoming demeanor. The Concierge creates a hospitable environment in the lobby area and provides high quality service in a collaborative team effort. Responsibilities include: • Receives all persons who enter the campus in a courteous manner, informs, guides, directs or otherwise assists residents, visitors, staff, or vendors respectfully and congenially to present the best possible image of the community., • Answers all incoming telephone calls in a professional manner and redirects all calls as appropriate, answering questions promptly and courteously., • Welcome’s all persons who enter St. John’s in a courteous manner. Informs, guides, directs, and assists in a professional manner., • Engages in conversation with Elders, families, staff and assists in answering questions., • Provides current information pertaining to the activities occurring within St. John’s., • Maintains current resident contact/location information directory with continuous resident census tracking and documentation., • Cooperates with and assists fellow staff members on daily basis., • Excellent customer service, customer relations and telephone etiquette., • Ability to interact with diverse groups of people., • Email, MS office, general computer proficiency., • Light to moderate - able to bend, lift up to 20 lbs., • Health, dental, vision insurance (30 hours+), • Employer sponsored life insurance & telemedicine (30 hours+), • Weekly paychecks, • Competitive pay, • Free parking, • 24/7 fitness center, • Generous paid time off and holidays, • On-site child care, • Employee Assistance Plan, • Cell phone discounts