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Job Overview: Cortavo is hiring a senior, hands-on Security Engineer to design, implement, and scale security across internal platforms and customer environments. This role secures on-premises, data center, and cloud workloads with primary focus on networking, identity, Microsoft 365, endpoint security, and infrastructure hardening. You will own security architecture, preventative controls, detection engineering, and automation, translating frameworks such as SOC 2, CMMC, NIST, and PCI into practical, auditable technical controls. This role serves as the dedicated security escalation point for our Service Delivery team and customer-facing technical expert for assessments, audits, and risk discussions. You will partner closely with Engineering, Service Delivery, Product, and Solutions teams to embed security by design into Cortavo’s services while providing hands-on incident response and security operations support. *This role reports to the Engineering Manager in our Atlanta office- open to remote candidates! Responsibilities: • Security Operations & Incident Response, • Serve as primary escalation point for all security-related tickets from Service Delivery, including compromised accounts (email, credential issues), suspicious activity, security alerts, and MFA/Conditional Access bypass requests, • Own critical compromising or breached incidents end-to-end, including investigation, remediation, mitigation application, and post-incident security hardening, • Conduct comprehensive After Action Reviews (AARs) and Root Cause Analyses (RCAs) for all security-related incidents in collaboration with Service Delivery leadership, • Perform security and risk assessments for customer-facing networks, infrastructures, and services, • Manage security tool ecosystem including Inky email protection tuning, BullPhish campaign management, and evaluation of new security technologies, • Serve as the subject-matter-expert for all things security and compliance for both Cortavo and our customer base, • Proactive Security & Client Engagement, • Conduct proactive client security reviews, analyzing Azure/Intune compliance reports and Microsoft Security Scores, • Lead Security Gap Assessments for customers (offered as add-ons to Operational Maturity Assessments, provided to VIP clients, or sold/upsold to new and existing customers), • Review Security Scores in Microsoft 365 and actively apply recommendations and remediation's to improve customer security posture, • Lead client security meetings, particularly with high-touch or frustrated customers, to address security concerns and build confidence, • Drive security hardening initiatives including Conditional Access refinements, Intune policy rollouts, MFA enforcement, and endpoint security via Datto and Crowdstrike EDR, • Prepare security reporting for Executive Business Reviews (EBRs) and Quarterly Business Reviews (QBRs) demonstrating how we’ve improved customer environments, • Application and Infrastructure Security Management, • Collaborate with Engineering Manager on Cortavo’s core internal infrastructure (network, servers, and data) ensuring optimal performance, reliability, and security, • Evaluate and optimize technology stack to ensure efficient security, meeting business objectives and compliance assurance, • Work with Product Engineer and leadership to evaluate security tech stack, offer improvements, recommend tools, and help implement security technologies, • Identify security gaps in tooling and processes, and translate them into roadmap items, architectural improvements, or productized capabilities, • Drive platform security and compliance initiatives, ensuring infrastructure meets or exceeds SOC 2 and CMMC requirements by design, • Collaborate with engineers on secure implementation practices across all technical projects, • Build and refine security processes and operational frameworks to support scalable security operations, • Develop tech solutions and products ready to roll out for new Cortavo services, ensuring offerings have optimal security solutions, • Strong understanding of application security standards and practices, such as the OWASP Top 10, • If/when security vulnerability scanning tools are implemented, serve as the Accountable party in the RACI model to oversee, own, and create tickets for remediation items, • Compliance and Risk Assessment Ownership, • Perform assessments using various frameworks (NIST, SOC2, CMMC, FFIEC, PCI, etc.) to identify gaps and remediate deficiencies, • Ensure systems and applications are implemented with compensating controls to meet regulatory requirements (e.g. SOC2, HIPAA, FFIEC, PCI), • Lead Cyber Insurance Resilience efforts for both internal Cortavo operations and external client environments, • Collaborate with Project Management and IT Operations on Privileged Identity Management (PIM) and least privileged access initiatives, • Training, Documentation & Team Support, • Develop and deliver security training programs for internal teams including Service Delivery, Engineering, Product, Solutions, and Project Management on security red flags, escalation criteria, threat recognition, and secure development practices, • Provide security awareness training and education to customer organizations, including phishing campaign debriefs, compliance training, and executive security briefings, • Create and maintain knowledge base articles for common security scenarios to enable first-line triage and reduce escalations across all technical teams, • Define clear escalation criteria and paths so all teams know exactly when and how to engage security resources, • Maintain accurate, current, and accessible technical documentation, conduct internal and external product demos, and ensure transparency, auditability, and compliance with internal and external standards, • Report to leadership on security projects, initiatives, and proactive work being performed, • Drive team roadmaps by staying up to date with the latest threats and independently identify areas of security risk, • Think beyond reactive security measures, take a proactive approach to identifying potential vulnerabilities and threats. Use advanced tools, AI, machine learning, or custom-built scripts to anticipate future risks and mitigate them before they affect the infrastructure Required Skills & Qualifications: • Minimum 4+ years of IT systems engineering experience in an MSP or multi-tenant environment, • Minimum 3 years of IT Security engineering, Cyber Security Architecture, or compliance infrastructure roles, • Proven experience handling security incidents and compromises in production environments, • Technical credibility in a security engineering role with demonstrated impact within multiple domains: Zero Trust/Conditional Access approaches, Endpoint Security, Data Protection, Mobile, Cloud Security, • Strong organizational, research, analytical and problem-solving skills to evaluate situations, make recommendations, and take effective action, • Ability to articulate complex technical concepts or scenarios to both technical and non-technical audiences, including frustrated customers, • Able to define, communicate, and present executive-level proposals of the risk-based business impact approach to cybersecurity, • Expert knowledge of security principles, solutions, tools, methodologies, and techniques, • Strong ability to partner with operations stakeholders (Service Delivery, Engineering, Product) to define platform needs and drive adoption, • Experience establishing platform governance, compliance standards, and security controls, • Expert knowledge of Networking and Firewalls, particularly with Cisco Meraki, • Expert knowledge in Microsoft 365, Azure AD, Exchange Online, Teams, and Microsoft Endpoint Manager (Intune), • Strong experience with MFA implementation and Conditional Access policies, • Experience with security tools including email protection (e.g., Inky), EDR solutions (e.g., Crowdstrike), and RMM platforms (e.g., Datto), • Proficiency with observability tools (Prometheus, Grafana, OpenTelemetry, Datadog), • Knowledge in Infrastructure as Code (IaC) tools, such as Terraform, Puppet, Ansible, • Proficiency in Microsoft Server environments, • Proven experience in secure software development principles in various languages (Java, Go, JavaScript, Python, etc.), • Experience conducting After Action Reviews (AARs) and Root Cause Analyses (RCAs), • Customer-facing experience with ability to lead security assessments and discussions with executive stakeholders Preferred Qualifications: • Bachelor’s degree in computer science, Information Security, or related field, • Security certifications such as CISSP, CISM, CEH, Security+, or GIAC certifications, • Microsoft Security certifications, particularly:, • SC-200: Microsoft Security Operations Analyst, • SC-300: Microsoft Identity and Access Administrator, • SC-400: Microsoft Information Protection Administrator, • MS-500: Microsoft 365 Security Administration, • Cloud security certifications (Azure Security Engineer Associate, AWS Security Specialty), • Compliance certifications (ISO 27001 Lead Auditor, CMMC-RP, or similar), • Experience with ticketing and PSA systems (Autotask, ConnectWise, Jira), • Experience working in an MSP or MSSP environment, • Familiarity with SIEM platforms (Sentinel, Splunk, etc.), • Experience with security frameworks (NIST CSF, CIS Controls, MITRE ATT&CK), • Previous experience conducting security assessments or penetration testing Estimated Usage of Time • 40% Security Operations & Incident Response, • 30% Infrastructure Security, • 20% Compliance, • 10% Training Work Environment • Competitive salary, as well as employer, contributed health benefits, • Hybrid work schedule, • Access to a Company cell phone plan, • A seat on an energetic team that collaborates and pushes each other to be better, • A fast-paced but cooperative environment with endless potential for growth, • Celebration events for team and Company successes throughout the year

The Cisco Security AI team delivers AI products and platform for all Cisco secure products and portfolios so businesses around the world defend against threats and safeguard the most vital aspects of your business with security resilience. We are passionate about making businesses secure and simplify security with zero compromise using AI and Machine Learning. We are looking for a highly skilled Senior Software Engineer to assume a leadership role in developing and maintaining APIs for our AI platform. As a Senior Software Engineer, you will collaborate closely with disparate teams, providing technical expertise, and leading initiatives to enhance our AI platform's capabilities. Your deep understanding of Kubernetes architecture, cloud infrastructure, and your passion for AI and machine learning will be instrumental in guiding our team to success. Technical Leadership: Provide technical leadership by guiding and mentoring a team of Software Engineers, driving technical excellence in API development and cloud deployment. API Development: Design, develop, and maintain APIs that expose AI capabilities to various teams, ensuring scalability, reliability, and ease of use. AI Integration: Collaborate with data scientists and AI engineers to seamlessly integrate AI models and algorithms into the platform, making them accessible through the APIs. Kubernetes Expertise: Leverage your experience with Kubernetes to architect and optimize deployment and orchestration of AI services in containerized environments. Cloud Infrastructure Deployment: Lead the deployment and management of AI services on cloud platforms such as AWS, Google Cloud, and Azure for scalability, security, and cost optimization. Performance Optimization: Identify and resolve performance bottlenecks in the AI platform, optimizing response times and resource utilization. Monitoring and Logging: Implement robust monitoring and logging solutions to track the performance and health of deployed AI services, enabling issue resolution. Security Compliance: Ensure that AI services and APIs meet security and compliance standards, collaborating closely with security teams to implement necessary measures. Documentation: Build clear and comprehensive documentation for APIs, deployment processes enabling teams to use the platform effectively. • 5+ years' experience as a Senior Software Engineer with a strong background in building SaaS services at scale with API first design and demonstrated technical leadership skills., • 5+ year's experience writing code in Python, Java, Go and/or C/C++., • BA / BS degree with 4+ years of experience (or) MS degree with 2+ years of experience as a software development engineer., • Familiarity with AI and machine learning concepts and the ability to collaborate effectively with data scientists and AI engineers., • Experience with Docker platform delivery tool or similar., • Experience developing distributed systems and implementing them using Kafka, Redis or similar., • Experience developing cloud infrastructure services such as AWS, Google Cloud and/or Azure., • Experience using Kubernetes architecture.

Information Technology Opportunity in Financial Services Senior Network Engineer Location(s): La Vista:12325 Port Grace Blvd, La Vista, NE 68128 Atlanta: 2300 Windy Ridge Pkwy SE, Suite750, Atlanta, GA 30339 Oakdale: 7755 3rd St. N, Oakdale, MN 55128 Scottsdale: 18700 N Hayden Rd, Suite 255, Scottsdale, AZ 85255 Osaic is not considering remote candidates at this time. Osaic has returned to the office on a hybrid schedule requiring a minimum of 4 days weekly in the office. Applicants should be located at one of our hubs listed above and must be willing to work this schedule. Role Type: Full-time Salary: $120,000 - $130,000 per year + annual performance-based bonus Actual compensation offered will be determined individually, based on a number of job-related factors, including location, skills, licensure, experience, and education. Our competitive compensation is just one component of Osaic's total compensation package. Additional benefits include health, vision, dental insurance, 401k, paid time away, volunteer days and much more. To view more details of what you can look forward to, visit our careers page:___. Summary: Senior Network Engineer. The primary responsibilities for this position are to engineer and administer assigned primary and secondary competencies such as virtual, network, disk array, or database environments. Additional duties include performance monitoring, tuning and troubleshooting, expert-level security analysis skills, implementation, and design of the engineer's primary and secondary competencies. Education Requirements: * Bachelor's degree preferred, high school diploma (or equivalent) in combination with significant practical experience will be considered in lieu of degree. Minimum of high school diploma or equivalent is required. Responsibilities: * Design and deploy Data Center Networks utilizing industry best practices and Cisco Application Centric Infrastructure and Nexus 9k platforms. * Develop and migrate traditional data center network designs to Cisco ACI. * Integrate services appliances to Cisco ACI deployments, including Application Delivery Controllers and Firewalls. * Monitor network performance and troubleshooting problem areas as needed. * Create Low-Level Design, High-Level Design, Implementation Plan, and Acceptance Test Plan documents by the customer and according to industry standards. * Perform installation, configuration, maintenance, and troubleshooting of customer-managed hardware, software, and peripheral devices. * Research network products, services, protocols, and standards to remain abreast of developments in the networking industry. * Oversee/perform new and existing equipment, hardware, and software upgrades. Basic Requirements: * 5-10 years in a highly technical role that spans multiple disciplines * Extensive knowledge of current and upcoming technologies/trends. * Basic knowledge of routing and switching technologies. * Certified as CCNP or equivalent level of skills and experience. * Experience configuring and deploying enterprise-class networks, including the following products: * Cisco ASR / ISR Routers * Cisco ASA / FTD Firewalls * F5 Big-IP Appliances * Hands-on experience with at least one SDN controller architecture (ex. POX, Open Daylight, Cisco APIC). * Knowledge of ACI Stretch Fabric, ACI Multi-Pod ACI Multi-Site * Minimum 2-3 years of experience with at least one computer virtualization platform: VMware, vSphere, or KVM. * Ability to perform basic installation and administration of Windows Server and Linux platforms. * Familiarity with at least one configuration management tool such as Puppet, Chef, Ansible, or Salt. * Proficient Python programming skills with object-oriented design principles desired. Related Java and C++ experience are welcome. * Ability to develop programs using REST API to a northbound controller interface. * Familiarity with software version management tools such as Git/GitHub. * Practical Agile software development experience, preferably Scrum Master certified. Preferred Requirements: * Cisco Catalyst Switches * Cisco Nexus 7k/5k/2k Switches * Cisco Nexus 9k Switches * Sound understanding of OpenFlow, OpenStack, Virtualization, and Application Centric Infrastructure * Hands-on experience on how to create different application policies in the ACI, including Tenants, Application Network Profile (ANP), End Point Group (EPG), Contracts, Subjects, and Filters * Hands-on experience on the Fabric Access Policy, including how to create switch policies, interface policies, AEPs, Physical and External Domains * Hands-on experience in Fabric Discovery Activity, including Out of Band Configuration, Verifying the APIC Health, Verifying LEAF Health, and Verifying remote access to all the out-of-band management devices * Strong interpersonal, written, and oral communication skills. * A thorough understanding of the best practices for service execution. * Strong customer service orientation. * Experience working in a team-oriented, collaborative environment. * A self-starter who exudes positive energy and can rally those around them to a common goal. * Up to 10% travel is required.

Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. Fortinet is growing and we are looking to hire Principal Software Developer to join our team. The Global Advanced Field Training Solution Architect is a highly knowledgeable and skilled professional who will be responsible for: • The development of advanced content material with an emphasison security, networking, connectivity (wired and wireless) and cloud solutions., • The design and delivery of advanced training workshops based on the latest technologies and firmware available., • The design and deployment of virtual and physical infrastructures to provide hands-on labs for the higher levels of the Fortinet Network Security Expert training and certification program., • The update of all the environments deployed for hands-on labs of the higher levels of the Fortinet Network Security Expert training and certification program., • The design and deployment of the Fortinet Certified Expert (FCX) practical exam., • The alpha and beta tests of the deployed infrastructures mentioned above., • The appropriate documentation of all the material and environments designed and deployed for hands-on labs and content development., • The adaptation of any current Fortinet Network Security Expert content to deliver it to internal events, but not limited to SE Summits, Xperts Academy, Accelerate and special focused training events., • The coordination and proctoring of special sessions destined to design, update and build advanced training programs such as Fortinet Certified Expert (FCX)., • The collaboration with highly skilled subject matter experts (SMEs) to design, update and build advanced training programs such as Fortinet Certified Expert (FCX)., • Keeping the adequate and efficient relationship, communication, collaboration, and integration, with key stakeholders within Fortinet that can support and require the value added that the Advanced Field Training team might add to their objectives and business., • Keeping constant, fluid, timely and relevant communication, both verbally and written with all the groups which this team must interact with during regular job duties., • The interface with the Fortinet departments: training, sales, product management, professional services, TAC, development, CSE, management and any other organizations that should require interaction during the regular job duties., • The participation in advanced subjects engineering communities (Fuse, Private Communities, Tech Teams, Mailing lists, Partner Forums) and assist others to help make Fortinet a more successful company., • Keeping technology, industry, competitors, and Fortinet product and solutions knowledge at highest possible, and be an advanced expert resource for other peers., • Advanced technical knowledge of computer networks and Internet security., • Advanced technical knowledge of networking and security protocols., • At least 10 years' of professional experience on design, installation and/or operation/support of network security solutions, including but not limited to the following: Next Generation Firewalls, VPNs, IPS, Antivirus, Web Content Filtering, AntiSpam, Vulnerability Managers, Database Security, VoIP Security, Cloud security, security operations., • At least three (3) years of knowledge of Fortinet company operation: processes, tools, organization, structure, etc., • At least ten (10) years of knowledge of Fortinet solutions, technology, and products (including chassis, carriers, and data center solutions)., • At least five (5) years of experience with virtualization technologies and products from vendors like VMware, Oracle, Cisco, etc., • At least three (3) years of experience and advanced knowledge in private cloud environments (Microsoft, VMware NSX, OpenStack) and how to secure them., • At least three (3) years of experience and advanced knowledge in public cloud environments (Microsoft, Amazon, Google, Oracle) and how to secure them., • At least three (3) years of experience in technical training or course development is a plus., • Advanced knowledge of all the operating systems available, based on Windows, Linux, Unix, and its variants., • Advanced knowledge of authentication systems, platforms, and solutions., • Experience and advanced knowledge designing and operating secured wireless networking., • Advanced understanding of Database solutions and Database security systems., • Advanced knowledge of VoIP solutions and VoIP security systems., • Knowledge of python scripting is a major plus., • Advanced knowledge of Fortinet competitors or have been employed with Fortinet competitors is a plus., • At least four (4) years of experience as a senior consulting security engineer (SCSE) or senior system engineer (SSE) with deep knowledge of the sales and product integration including sales meetings, proofs-of-concept, technical training, product sizing, advanced solution design and support interaction., • Previous experience (at least three (3) years') working with end users and technical partners (from Fortinet or its competitors)., • Strong technical writing and visual media skills., • Strong oral and written communication skills in English. Exceptional ability to articulate messages in English., • Ability to speak Spanish, Portuguese, French, Italian, Japanese, Chinese or any other foreign language is a major plus., • Advanced knowledge of international business and markets., • Strong analytical skills, oriented to details., • Ability to be an autodidact and learn new knowledge areas on his/her own., • Proven track as a problem solver and negotiation skills., • Highly organized. Capable of working and multi-tasking across multiple projects., • Strong ability to talk to either the technical or management level., • Self-motivated, with the ability to work without direct supervision., • Adaptable and flexible, operating in a fast-paced, dynamic environment., • Ability to work and take quick decisions under high pressure., • Availability to travel worldwide 60% or more of the time., • Availability to travel on short notice., • Be Fortinet Certified Expert (FCX) certified (valid and obtained at least one (1) year before the application to this position). Must present the NSE8 unique ID and plaque., • Having any other NSE level certifications is a major plus., • Must not have any legal, diplomatic or another type of issues to get the appropriate visas to visit the United States, Canada, and France for training, meetings and lab deployments., • Must be able to enter or obtain the appropriate visas or documents to conduct business, training, and meetings in most countries were Fortinet has a presence, including but not limited to EMEA, APAC and LATAM regions., • Bachelor / Engineering degree in Computer Science, Electronics or Telecommunications granted by a university recognized by the local Education System or Education Authority.

Job Description Field IT Engineer Onsite | Atlanta, GA Position Overview: We are looking for a talented IT professional to join our leading digital banking client’s team, supporting day-to-day IT operations across local, regional, and global business and IT functions. This role is ideal for someone who thrives in a dynamic, fast-paced environment and is ready to make an impact with cutting-edge technology and a forward-thinking organization. Key Responsibilities: • Provide hands-on IT support, including LAN/WAN network, telephony, and printer support., • Support PCs, laptops, desktops, and high-end engineering workstations, including staging, restore, and recovery., • Manage global information security efforts, including virus protection, backups, recovery, and audits., • Resolve help desk incidents within service level agreements, tracking and resolving IT issues with global teams., • Support end users and senior management in both office and remote hybrid environments., • Lead IT projects related to real estate, network installations, and maintenance of communication and AV equipment., • Oversee IT asset inventory, stocktakes, and audits, ensuring smooth vendor support and procurement processes., • Actively participate in IT planning, program execution, and business continuity planning., • Manage site computer rooms and coordinate disaster recovery efforts., • Lead IT upgrades, new implementations, refresh programs, and expansions driven by corporate real estate activities., • Communicate and collaborate effectively with global, regional, and site-based teams, solution partners, and management., • Proficient in IT infrastructure and executive office support., • Strong ability to support key executive events, such as management meetings., • Self-motivated, detail-oriented, and quick to learn, with the ability to innovate and adapt in a fast-changing environment., • Effective communication skills at all levels of management., • Ability to manage multiple sites and support global IT needs., • Flexibility in working hours to accommodate project timelines and office hours., • High degree of autonomy, service orientation, and a results-driven approach., • Bachelor’s degree or relevant certification in IT, Computer Engineering, Electronics, or related discipline., • Experience with Microsoft Windows 11 and server/Dell PC client support., • Familiarity with CISCO switches, routers, networks, and telephony systems., • Expertise in implementing structured cabling and network layouts., • Experience managing complex support issues within a globally dispersed organization., • Knowledge of global wired and wireless network technologies, DNS/DHCP, WAN, and LAN technologies., • At least 3-5 years of relevant experience in LAN/WAN and technical support. Why Join Us? This is an exciting opportunity to work with a leading digital banking client that is shaping the future of financial services. You’ll be part of a dynamic team that embraces innovation and values your expertise. Join us to help drive meaningful change while advancing your career in a supportive, growth-oriented environment.

Job DescriptionSummaryOur client is a leading IT Solutions Company located in Atlanta, GA and they are in need of a Level III Technician, who is proficient in networking. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client’s business needs. Duties & Responsibilities • Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • Three years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus, • Having worked in an MSP environment is a major plus.Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)

Job DescriptionJunior Azure Administrator Location: Metro Atlanta (Onsite) Employment Type: Full-Time Job Summary Infinity Technology Consulting, Inc. is seeking an experienced Junior Azure Engineer who thrives in a customer-facing environment and takes pride in ownership of the client experience. This role is not entry-level. In this role, you will support cloud operations, Microsoft 365 / Azure administration, and Intune endpoint management, working primarily with internal teams and collaborating with clients as needed. The focus is on hands-on engineering work, incident response, environment monitoring, and participation in structured cloud and endpoint projects—not onsite end-user or desktop support. You will be expected to independently manage day-to-day operational tasks in live environments, communicate clearly with technical and non-technical stakeholders, and exercise good judgment in knowing when to troubleshoot issues on your own versus when to escalate to senior engineers or leadership. This role is well-suited for someone who takes ownership, values accountability, and wants to deepen their expertise in Microsoft cloud and endpoint technologies within a mentorship-focused, growth-oriented environment. What Success Looks Like in This Role • Internal teams and assigned clients view you as a trusted technical partner, not just a task-taker., • Incidents and requests are handled efficiently, communicated clearly, and seen through to resolution with proper documentation and follow-up., • Periods of stability are used productively to identify risks, recommend improvements, and contribute to small enhancements or projects within client environments., • You demonstrate good technical judgment—knowing when to troubleshoot independently and when to escalate appropriately to senior engineers or leadership., • You can translate technical concepts into plain language for stakeholders while also engaging in deeper technical discussions with engineering peers when needed. Required Skills & Experience Strong working knowledge of: • Microsoft 365 / Azure / Intune, • Endpoint and MDM management, • Windows 10/11, • AZ-900 (Azure Fundamentals) — required, • MS-900 (Microsoft 365 Fundamentals) — required, • MD-102 (Endpoint Administrator) — required or in-progress, • Company will support and sponsor certification progression., • Extensive Experience supporting environments with Dell, Microsoft, Cisco, and Apple hardware, • Perform adds, moves, and changes in Azure AD / Entra ID (users, groups, licenses)., • Manage Azure AD user authentication, password resets, MFA support, and basic security support., • Provision and manage Microsoft 365 resources (mailboxes, groups, permissions)., • Support Intune device enrollment and lifecycle (configuration profiles, compliance, app deployment)., • Monitor alerts and respond to incidents with documented escalation procedures., • Maintain documentation and standard operating procedures., • Collaborate with senior engineers on projects and client engagements., • Use PowerShell to assist with automation and repetitive tasks., • Hands-on experience administering Azure AD (Entra), Microsoft 365/Azure, and Microsoft Intune in cloud-only environments., • Basic PowerShell experience — using and modifying scripts., • Previous experience with adds/moves/changes, maintenance tasks, and user support in a professional environment., • Comfort with client interactions and incident response workflows., • Experience in an MSP or IT service environment is preferred. Support and administer: • Microsoft 365 (Azure AD, Exchange Online, Intune), • Azure cloud services, • Windows 10/11 and macOS/iOS environments Nice-to-Have Skills • Experience with hybrid AD environments (Azure + on-prem), • Familiarity with RMM or ticketing tools, • Health Care Stipend (to offset medical, dental, and vision expenses), • Simple IRA (with employer contribution, if applicable), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity & Paternity), • Short-Term & Long-Term Disability, • Training & Professional Development

Job DescriptionSummaryOur client is a leading IT Solutions Company located in Atlanta, GAand they are in need of a LevelIII Technician, who is proficient in networking. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs. Duties & Responsibilities • Workwith sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Minimum of 4years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • Three years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus, • Having worked in an MSP environment is a major plus.Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)

Job DescriptionDesktop/Workstation Design EngineerEmployment Type: Full-Time, ExperiencedDepartment: Information Technology CGS is seeking an experienced Desktop/Workstation Design Engineer to participate in architecture discussions, system reviews, design planning, and technology roadmap planning for current and future desktop integration efforts. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Acts as the Subject Matter Expert for the development and implementation of the Desktop Operating System (OS) Images. - The candidate engineers’ robust solutions for large-scale deployment of software using OS deployment technologies such as Microsoft Endpoint Configuration Manager (MECM) and the Microsoft Deployment Toolkit (MDT). - Develops tests and implements software distribution packages, to include updates to software applications to be applied to desktops, laptops, tablets, and servers used within the enterprise. - Provides information and recommendations to meet various user-based software requirements. - Strong familiarity with scripting languages such as Powershell and VB script. - Implements server OS deployment methodologies to include automated server build processes. - Provides support for an OS patching infrastructure such as HCL BigFix or Windows Update/MECM that applies mandatory security updates to enterprise systems. - Analyzes, evaluates, and recommends desktop, laptop, tablet, and server hardware. - Performs security related tasks which include, documentation, vulnerability scan review, assessment support, patch management, and auditing as required. Qualifications:- The ideal candidate for this position will possess experience with integrating and upgrading desktops and laptops from the Windows 7 operating system to Windows 10 operating system, upgrading Microsoft and 3rd party applications, and have experience with litigating software such as Ipro and Concordance. - The ability to work independently with only minor guidance is a must. Our team is engineering a Windows 10 image on an Intel based system which will be integrated with Microsoft Exchange 2013, Microsoft Office 2013, and various 3rd party applications. · Windows OS engineering experience· Understanding of the application of security controls on the image· Microsoft Office engineering experience· Integrating anti-virus applications in an image· VPN/Remote access (Cisco Secure Access with RSA a plus)· Windows Scripting experience· Good writing skills Ideally, you will also have:- VB and/or VBA coding experience a plus· VDI/Citrix experience· SMS/SCCM experience a plus· Understanding of PKI· VMWare experience· Litigating software such as Ipro and Concordance Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description * • PLEASE NOT THIS JOB IS HYBRID IN COLUMBI,SC, • Must be located in South Carolina or willing to relocate from Georgia or North Carolina.This is a W2 position with a contract duration of up to 12 months, with the potential for extension. Candidates must submit competitive W2 rates and a resume for consideration.Key ResponsibilitiesAs a Network Engineer, you will:, • Design, implement, and maintain secure network infrastructure in cloud environments (AWS/Azure)., • Document security tools, deployment configurations, and incident reports., • Support cloud security operations and automation initiatives., • Collaborate with cross-functional teams to ensure robust and scalable network solutions.Required Qualifications, • Experience: 5–10 years in information security and engineering., • Cloud Expertise: Proven experience designing and maintaining infrastructure in AWS or Azure., • Cloud Security: Hands-on experience with cloud security design, operations, and automation., • Documentation: Strong ability to document security tools, configurations, and incident reports., • Certification: Must hold an active AWS or Azure certification (e.g., AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert).Preferred Qualifications, • Experience deploying, configuring, and maintaining Cloud VM Series Palo Alto Firewalls in AWS and Azure., • Familiarity with Prisma Cloud, ForeScout, Cisco Umbrella, Palo Alto Firewalls, or F5 Load Balancing/Firewall., • Certifications such as:, • CISSP (Certified Information Systems Security Professional), • SC-100 (Microsoft Cybersecurity Architect), • AWS Certified Cloud Solutions Architect, • Prisma Certified Cloud Security Engineer (PCNSA, PCNSE)

Job Description CULTUREWORX seeks a Senior Software Developer to join our dynamic team. This position will support our Operational and Cultural Performance Improvement lines of business, along with other subsidiary assignments. This position will lead the design, development, and implementation of organizational leadership and culture performance management software programs and SasS platforms; with an emphasis helping our clients leverage technology to facilitate frontline leadership training and development that advance the operational systems and processes for our clients. This fulltime position will be based at CULTUREWORX' company headquarters in Midtown - Atlanta, GA. Occasional remote/at-home work opportunities may also become available. The Senior Software Developer is responsible for building responsive websites and applications - from backend systems to implementing complex interactive front-end user interfaces. This role requires an engineer who is highly proficient in both front-end and back-end technologies, and who has experience writing maintainable code on complex projects. Our ideal candidate is a master of their craft and continues to assess and learn new technologies and programming languages. You are someone who takes great pride in your work and can be relied upon to help deliver incredible user experiences in a fast-paced environment. Experience Requirements: • 3+ years of web development experience, • Expert PHP experience, • Expert JavaScript experience, • Strong Experience with an MVC framework (Preferably Laravel), • Experience with SasS or LESS, • Experience with either React, Vue, or Angular, • Industry experience in working with a team of developers (in-house or 3rd-Party), • Direct supervision, management, or leadership responsibilities, • Strong relationship management skills, • Communications / presentations at all levels of management, • General Understanding of Corporate Operations, Manufacturing, Distribution, and Production and other related processes This role will report to the Chief Executive Offer, while working closely with our third-party Development partner. The Senior Software Developer must possess and exhibit a willingness to learn and take direction, balanced with the ability to bring positive personal and professional leadership experiences and knowledge to the forefront of the software development process. The Senior Software Developer position requires the confidence and ability to develop and execute an aggressive, results-focused Software Development and Integration plan which includes all phases of a technical product lifecycle. Job Requirements: • Researching, designing, implementing, and managing software programs, • Testing and evaluating new programs, • Identifying areas for modification in existing programs and subsequently developing these modifications, • Writing and implementing efficient code, • Work collaboratively with cross functional teams, • Develop knowledge of digital learning tools and the ability to integrate proprietary learning and development methodologies with new or existing software products, • Experience working with subject matter experts (SME) in various fields, • Strong written, presentation, and interpersonal communication skills, • Ability to receive and incorporate feedback into development work, • Excellent computer skills including experience with computer-based training software, • Strong ability to manage, prioritize, and organize multiple tasks, • Ability to reliably meet project deadlines, • Proactive, collaborative, and flexible Additional Work Experience a plus: • Familiarity with E-Learning tools (i.e., Angel, Moodle, Adobe Captivate, Tegrity, Articulate Rapid E-Learning Studio, eLearning Management Systems, Adobe Illustrator, etc. as well as Microsoft Office products, Cisco WebEx), • js, • Swift/iOS/Flutter, • Java/Android, • WordPress Required Education: Bachelor's Degree - Software Engineer (or related field) Developer Certification - (AWS, CSTE, CSQA, etc.) Additional Educational Experience a plus: • Master's Degree - Related Field or MBA

Job DescriptionSummary: The Senior Systems Engineer under general supervision, assists in analyzing, planning, implementing, maintaining, troubleshooting, securing and enhancing complex systems or networks consisting of a combination that may include servers (physical, virtual and cloud), cloud services, LANS / WANs, Fabrics, storage arrays, and the physical and logical components that integrate these systems together as an enterprise networking backbone or platform. Key Responsibilities/Accountabilities: • Leads the day-to-day operational support for server, storage or network infrastructures., • Builds, patches, tests (check for compatibility issues, conducts QA) and deploys complex systems and platforms meeting clients’ needs and specifications., • Perform proof of concept design and testing for new products., • Leads in planning and implementing changes to infrastructure with the goal of enhancing performance, resilience and security., • Hands-on IP router/switch/telephony equipment, • Engineer Windows system solutions for various project and operational needs., • Install new/rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements., • Performs complex storage and server data backup, data migration and disaster recovery operations., • Proven experience and success with LAN, WAN, and WLAN design and implementation., • Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups., • Perform regular security monitoring to identify any possible intrusions., • Proven experience with network capacity planning, network security principles and general network management best practices., • Performs complex software and operating system upgrades and track system licensing., • Configures security settings or access permissions for groups and individuals., • Provides tier III level technical support to the help desk to resolve complex problems related to network or platform performance., • Documents complex procedures and troubleshooting procedures related to systems/networks, security, software and hardware., • Provides technical guidance and assistance to other IS Engineers and IS Administrators., • Resolves problems with minimal supervision and assistance., • Bachelor’s degree in Computer Science, Information Technology, or equivalent job-related experience., • 7 or more years of experience in the following areas: vSphere, VMWare virtualization software including ESX 7, SAN Administration, Active Directory administration including GPO design and implementation & MS Windows-based servers., • Experience with Access and Identity management., • Azure cloud infrastructure certifications or equivalent experience., • CCNA, CCNP, MCSE or other certifications., • Firewall experience with firewalls such as (SonicWALL, Cisco, Fortinet), • Experience with Cisco switches and routers, • Excellent analytical and Strong problem-solving skills., • Excellent documentation skills using Visio and run books., • Solid knowledge of Layer 2 and Layer 3 internetworking technologies, • Capable of designing a detailed project plan and working project to completion., • Knowledge of internetworking designs and their applications and routing, • Strong customer service orientation., • Good communication skills., • Strong customer service orientation., • Must be able to work well in team environment with occasional team lead responsibilities.

Job DescriptionRole We are seeking a highly skilled Certified DWDM Engineer to join our optical transport team. In this role, you will be responsible for the end-to-end lifecycle—design, deployment, and optimization—of our high-capacity Dense Wavelength Division Multiplexing (DWDM) networks. As a "Certified" specialist, you are expected to bring verified expertise in industry-leading platforms (such as Ciena, Nokia, or Cisco) to ensure our fiber-optic backbone operates with maximum spectral efficiency and 99.999% reliability. Key Responsibilities • Network Design & Planning, • Optical Path Engineering: Conduct link budget analysis, OSNR (Optical Signal-to-Noise Ratio) calculations, and chromatic dispersion compensation planning., • Capacity Management: Design wavelength allocation maps and manage the growth of C-band and L-band spectrum to meet increasing data demands., • Architecture Design: Develop resilient network topologies, including ring protection (SNCP), mesh restoration, and ROADM (Reconfigurable Optical Add-Drop Multiplexer) configurations., • Implementation & Integration, • Commissioning: Lead the physical installation, power-up, and software configuration of DWDM shelves, transponders, amplifiers (EDFAs/Raman), and multiplexers., • Vendor Coordination: Work closely with hardware vendors to integrate new-generation coherent optics (e.g., 400G/800G+ wavelengths) into existing legacy fiber plants., • Circuit Provisioning: Manage the end-to-end provisioning of high-bandwidth services (Ethernet, OTN, Fibre Channel) across the optical transport layer., • Maintenance & Troubleshooting, • Advanced Diagnostics: Utilize OTDR (Optical Time-Domain Reflectometer), OSA (Optical Spectrum Analyzer), and BERT (Bit Error Rate Test) equipment to localize fiber faults and signal degradation., • NOC Support: Act as the Tier 3 escalation point for complex optical layer incidents, performing deep-dive root cause analysis on "flapping" links or high Pre-FEC BER issues., • Performance Tuning: Monitor and optimize optical power levels and gain tilt across long-haul spans to maintain signal integrity. Required Skills & Experience • Bachelor's degree in Electrical Engineering, Telecommunications, or a related technical field., • Deep understanding of ITU-T G.709 (OTN) standards, WDM physics, and fiber types (G.652, G.655)., • Proficiency with Network Management Systems (NMS) and SDN controllers for optical automation., • Experience using optical modeling software (e.g., Ciena OnePlanner, Nokia 1830 EPT, or VPIphotonics). Professional Certifications (Preferred) • Ciena: Optical Communications Professional (OC-P) or Consultant (OC-C)., • Nokia: Certified Optical Network Professional (ONP)., • Cisco: CCNP Optical or specialized Cisco Transport certificates., • General: OTT Certified Optical Network Engineer (CONE). The Ideal Candidate You are a "fiber-first" engineer who thrives on the physics of light. You understand that a single fiber break can impact terabits of data, and you possess the meticulous attention to detail required to manage the invisible infrastructure that powers the modern internet. Industry Insight 2026: Preference will be given to candidates with experience in 400ZR/ZR+ pluggable optics and SDN-based optical grooming. About Bold Business: Bold Business is a US-based global business process outsourcing (BPO) firm with over 25 years of experience and $7B+ in client engagements. We help fast-growing companies scale through smart talent strategies, automation, and technology-driven solutions. Bold Business recruiters always use a "@boldbusiness.com" email address and/or from our Applicant Tracking System, Greenhouse. Any variation of this email domain should be considered suspicious. Additionally, Bold Business recruiters and authorized representatives will never request sensitive information in email or via text.

Job Description JOB SUMMARY: · The Field Engineer establishes and maintains network performance by building configurations and connections; troubleshooting network problems. They are the face of our company and Field Engineers are expected to provide exceptional Customer Service while onsite. · When not in the Field you will work from our office. JOB DUTIES: · Establishes networking environment by designing system configuration; directing system installation; defining, documenting, and enforcing system standards. · Installing, removing, or swapping equipment · Work onsite at client location to implement voice and network equipment. · Maximizes network performance by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating with network architects on network optimization. · Secures network system by establishing and enforcing policies; defining and monitoring access. · Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. · Accomplishes information systems and organization mission by completing related results as needed. · Reporting network operational status by gathering, prioritizing information; managing projects. · Assist with Disaster Recovery operations · Work in a 24/7 shift environment · Work as a member of the team, cooperate and assist other members. · Acts as technical liaison between clients, customers and vendors to resolve issues · Provide one on one application support as needed · Act as helpdesk escalation point by providing technical support via telephone and remote access · Essential duties for this position include but not limited to the following: able to stand or walk for long periods of time. Safely lift and/or move up to seventy (70) pounds on occasions as well frequently walk, sit, and perform functions with each hand and arm. Ability to climb ladders, stoop, bend and reach for extended periods of time. SKILLS AND QUALIFICATIONS: · Understanding of the OSI networking model · Network Monitoring experience · Knowledge of various WAN/MAN/LAN/WLAN technologies for office interconnectivity · Firewall experience · Strong knowledge and relevant experience with Microsoft based networking technologies such as DNS, WINS, DHCP, SMTP, HTTP, FTP · Network setup, administration and monitoring using concepts of SNMP, IPSec, VLANS, IDS · Experience with Cisco or Ubiquiti routers, switches and wireless access points · Experience with Cisco or Grandstream VoIP systems · Maintain network security authentication including IP telephony security, application security, anti-virus, user authentication, etc. · Knowledge of and experience with enterprise scale Windows technologies such as Server platforms, Desktop platforms, Exchange Environments, Active Directory, IIS, Windows Clustering, Virtualization and Collaboration tools is required · In-depth knowledge of Microsoft Windows Server (2012-2019) running on 32-bit and 64-bit hardware · Knowledge of Windows Server (2012-2019) administration required; for example, file and share permissions, user administration, security, networking and storage administration · Intermediate server and LAN administration experience · Perform systems backups and recovery procedures · Perform routine maintenance and upgrades for IT infrastructure · Configure applications: SharePoint a plus · Develop, document and maintain standard operating procedures and configuration · Web servers (such as Apache HTTPD) · Fundamental knowledge of Azure and Office 365. · Clearing server error logs and reporting any failures · Install, de-commission and document hardware and software requests as needed · VMware knowledge · Experience with load balancer products · Knowledge of installing, troubleshooting, repairing, and supporting network, server, computer, phone system, and printer hardware · Windows through to version 10 on workstations and laptops TRAVEL: · Up to 50-80% travel PREFFERED CERTIFICATIONS: · Microsoft Certifications (MCP, MCSE, MCSA) · Accredited College Degree in related field or 3-5 Years’ Cisco or Ubiquiti Switching/Routing and Network Administration related experience Company DescriptionThink Anew is a Managed Services company serving Long Term Care and Senior Living organizations. Our solutions include, but are not limited to telecom solutions, data migrations, security solutions, cloud hosting, and backup/disaster recovery services. Our help desk team of engineers support our solutions 24/7/365. Do you have a love and passion for technology? Do you want to join a team of bright technology enthusiasts? Are you looking to grow in a career? If so, visit and submit your resume. With us, your future is bright!Think Anew is a Managed Services company serving Long Term Care and Senior Living organizations. Our solutions include, but are not limited to telecom solutions, data migrations, security solutions, cloud hosting, and backup/disaster recovery services. Our help desk team of engineers support our solutions 24/7/365.\r\n\r\nDo you have a love and passion for technology? Do you want to join a team of bright technology enthusiasts? Are you looking to grow in a career? If so, visit and submit your resume. With us, your future is bright!

Job DescriptionJob Overview: Cortavo is hiring a senior, hands-on Security Engineer to design, implement, and scale security across internal platforms and customer environments. This role secures on-premises, data center, and cloud workloads with primary focus on networking, identity, Microsoft 365, endpoint security, and infrastructure hardening. You will own security architecture, preventative controls, detection engineering, and automation, translating frameworks such as SOC 2, CMMC, NIST, and PCI into practical, auditable technical controls. This role serves as the dedicated security escalation point for our Service Delivery team and customer-facing technical expert for assessments, audits, and risk discussions. You will partner closely with Engineering, Service Delivery, Product, and Solutions teams to embed security by design into Cortavos services while providing hands-on incident response and security operations support. This role reports to the Engineering Manager. Responsibilities: • Security Operations & Incident Response, • Serve as primary escalation point for all security-related tickets from Service Delivery, including compromised accounts (email, credential issues), suspicious activity, security alerts, and MFA/Conditional Access bypass requests, • Own critical compromising or breached incidents end-to-end, including investigation, remediation, mitigation application, and post-incident security hardening, • Conduct comprehensive After Action Reviews (AARs) and Root Cause Analyses (RCAs) for all security-related incidents in collaboration with Service Delivery leadership, • Perform security and risk assessments for customer-facing networks, infrastructures, and services, • Manage security tool ecosystem including Inky email protection tuning, BullPhish campaign management, and evaluation of new security technologies, • Serve as the subject-matter-expert for all things security and compliance for both Cortavo and our customer base, • Proactive Security & Client Engagement, • Conduct proactive client security reviews, analyzing Azure/Intune compliance reports and Microsoft Security Scores, • Lead Security Gap Assessments for customers (offered as add-ons to Operational Maturity Assessments, provided to VIP clients, or sold/upsold to new and existing customers), • Review Security Scores in Microsoft 365 and actively apply recommendations and remediations to improve customer security posture, • Lead client security meetings, particularly with high-touch or frustrated customers, to address security concerns and build confidence, • Drive security hardening initiatives including Conditional Access refinements, Intune policy rollouts, MFA enforcement, and endpoint security via Datto and Crowdstrike EDR, • Prepare security reporting for Executive Business Reviews (EBRs) and Quarterly Business Reviews (QBRs) demonstrating how weve improved customer environments, • Application and Infrastructure Security Management, • Collaborate with Engineering Manager on Cortavos core internal infrastructure (network, servers, and data) ensuring optimal performance, reliability, and security, • Evaluate and optimize technology stack to ensure efficient security, meeting business objectives and compliance assurance, • Work with Product Engineer and leadership to evaluate security tech stack, offer improvements, recommend tools, and help implement security technologies, • Identify security gaps in tooling and processes, and translate them into roadmap items, architectural improvements, or productized capabilities, • Drive platform security and compliance initiatives, ensuring infrastructure meets or exceeds SOC 2 and CMMC requirements by design, • Collaborate with engineers on secure implementation practices across all technical projects, • Build and refine security processes and operational frameworks to support scalable security operations, • Develop tech solutions and products ready to roll out for new Cortavo services, ensuring offerings have optimal security solutions, • Strong understanding of application security standards and practices, such as the OWASP Top 10, • If/when security vulnerability scanning tools are implemented, serve as the Accountable party in the RACI model to oversee, own, and create tickets for remediation items, • Compliance and Risk Assessment Ownership, • Perform assessments using various frameworks (NIST, SOC2, CMMC, FFIEC, PCI, etc.) to identify gaps and remediate deficiencies, • Ensure systems and applications are implemented with compensating controls to meet regulatory requirements (e.g. SOC2, HIPAA, FFIEC, PCI), • Lead Cyber Insurance Resilience efforts for both internal Cortavo operations and external client environments, • Collaborate with Project Management and IT Operations on Privileged Identity Management (PIM) and least privileged access initiatives, • Training, Documentation & Team Support, • Develop and deliver security training programs for internal teams including Service Delivery, Engineering, Product, Solutions, and Project Management on security red flags, escalation criteria, threat recognition, and secure development practices, • Provide security awareness training and education to customer organizations, including phishing campaign debriefs, compliance training, and executive security briefings, • Create and maintain knowledge base articles for common security scenarios to enable first-line triage and reduce escalations across all technical teams, • Define clear escalation criteria and paths so all teams know exactly when and how to engage security resources, • Maintain accurate, current, and accessible technical documentation, conduct internal and external product demos, and ensure transparency, auditability, and compliance with internal and external standards, • Report to leadership on security projects, initiatives, and proactive work being performed, • Drive team roadmaps by staying up to date with the latest threats and independently identify areas of security risk, • Think beyond reactive security measures, take a proactive approach to identifying potential vulnerabilities and threats. Use advanced tools, AI, machine learning, or custom-built scripts to anticipate future risks and mitigate them before they affect the infrastructure Required Skills & Qualifications: • Minimum 5-7 years of IT systems engineering experience in an MSP or multi-tenant environment, • Minimum 4 years of IT Security engineering, Cyber Security Architecture, or compliance infrastructure roles, • Proven experience handling security incidents and compromises in production environments, • Technical credibility in a security engineering role with demonstrated impact within multiple domains: Zero Trust/Conditional Access approaches, Endpoint Security, Data Protection, Mobile, Cloud Security, • Strong organizational, research, analytical and problem-solving skills to evaluate situations, make recommendations, and take effective action, • Ability to articulate complex technical concepts or scenarios to both technical and non-technical audiences, including frustrated customers, • Able to define, communicate, and present executive-level proposals of the risk-based business impact approach to cybersecurity, • Expert knowledge of security principles, solutions, tools, methodologies, and techniques, • Strong ability to partner with operations stakeholders (Service Delivery, Engineering, Product) to define platform needs and drive adoption, • Experience establishing platform governance, compliance standards, and security controls, • Expert knowledge of Networking and Firewalls, particularly with Cisco Meraki, • Expert knowledge in Microsoft 365, Azure AD, Exchange Online, Teams, and Microsoft Endpoint Manager (Intune), • Strong experience with MFA implementation and Conditional Access policies, • Experience with security tools including email protection (e.g., Inky), EDR solutions (e.g., Crowdstrike), and RMM platforms (e.g., Datto), • Proficiency with observability tools (Prometheus, Grafana, OpenTelemetry, Datadog), • Knowledge in Infrastructure as Code (IaC) tools, such as Terraform, Puppet, Ansible, • Proficiency in Microsoft Server environments, • Proven experience in secure software development principles in various languages (Java, Go, JavaScript, Python, etc.), • Experience conducting After Action Reviews (AARs) and Root Cause Analyses (RCAs), • Bachelors degree in computer science, Information Security, or related field, • Security certifications such as CISSP, CISM, CEH, Security+, or GIAC certifications, • Microsoft Security certifications, particularly:, • SC-200: Microsoft Security Operations Analyst, • SC-300: Microsoft Identity and Access Administrator, • SC-400: Microsoft Information Protection Administrator, • MS-500: Microsoft 365 Security Administration, • Cloud security certifications (Azure Security Engineer Associate, AWS Security Specialty), • Compliance certifications (ISO 27001 Lead Auditor, CMMC-RP, or similar), • Experience with ticketing and PSA systems (Autotask, ConnectWise, Jira), • Experience working in an MSP or MSSP environment, • Familiarity with SIEM platforms (Sentinel, Splunk, etc.), • Experience with security frameworks (NIST CSF, CIS Controls, MITRE ATT&CK), • 40% Security Operations & Incident Response, • 30% Infrastructure Security, • 20% Compliance, • Competitive salary, as well as employer, contributed health benefits, • Hybrid work schedule, • Access to a Company cell phone plan, • A seat on an energetic team that collaborates and pushes each other to be better, • A fast-paced but cooperative environment with endless potential for growth, • Celebration events for team and Company successes throughout the year Flexible work from home options available.

Job Description Infrastructure Engineer Location: Atlanta, GA (Hybrid: 3 days onsite, 2 days remote) Full Time Must be Atlanta Local! Position Overview: We are seeking an experienced and detail-oriented Infrastructure Engineer to join our energy-related client's team in Atlanta, GA. This hybrid role requires a professional with expertise in data center architecture, cloud infrastructure, and network solutions. The Infrastructure Engineer will play a critical role in designing, implementing, and managing enterprise IT infrastructure while serving as a technical lead on key projects. Key Responsibilities: • Enterprise Network Solutions:, • Collaborate with IT personnel to manage and implement enterprise network solutions., • Ensure infrastructure stability, scalability, and performance across the organization., • Technical Leadership:, • Act as the technical lead for project teams by conducting research and analysis., • Provide recommendations and guidance to project managers and team members., • Requirements Analysis:, • Partner with subject matter experts, Business Analysts, and IT staff to analyze, understand, and document system requirements., • Identify and address gaps in system design and functionality., • Project Collaboration:, • Work closely with IT Project Managers (PMs) on release planning, task estimation, and timeline development., • Ensure projects align with organizational goals and meet defined deadlines. Must-Haves: • 5+ years of experience in Data Center Architecture., • 3+ years of experience working with cloud infrastructure (e.g., Cisco, Azure)., • 3+ years of experience working with network infrastructure., • Skills & Knowledge:, • Strong understanding of enterprise network and cloud-based architectures., • Hands-on experience with configuring and managing IT infrastructure in hybrid environments., • Exceptional analytical, problem-solving, and communication skills. Preferred Qualifications: • Familiarity with Infrastructure as Code (IaC) tools (e.g., Terraform, Ansible)., • Certifications in Cisco (e.g., CCNP), Azure, or related technologies., • Experience in IT project management and Agile methodologies.

Job Description Title: Senior Solutions Architect Locations: Nashville, TN, Atlanta, GA, or Mid-Atlantic region Description BlueAlly is seeking a Senior Solutions Architect for our Technology Team with deep expertise across the Nutanix platform portfolio, including HCI, storage, virtualization, automation, and hybrid/multi-cloud solutions. This role is a hands-on presales solutions engineer who partners closely with sales, customers, and Nutanix SMEs to design and position technically sound, scalable infrastructure solutions. This position is not part of an enterprise strategy or broad portfolio architecture team. The ideal candidate focuses on solution design, validation, and customer engagement, serving as the Nutanix technical authority in sales cycles rather than an overarching enterprise architect. Responsibilities • Collaborate with the sales team toidentifycustomer infrastructure, storage, and hybrid cloud requirements, • Design and propose Nutanix-based solutions aligned to customer technical and business objectives, • Act as the technical lead for complex Nutanix opportunities, including HCI, storage, DR, automation, and hybrid cloud use cases, • Deliver architecture designs, technical presentations, demonstrations, and proof-of-concepts, • Translate customer requirements into Nutanix reference architectures and best-practice designs, • Partner with Nutanix field teams and internal SMEs tovalidatedesigns and accelerate deal closure, • Providetechnical guidance on migration, modernization, and consolidation initiatives, • Stay current on Nutanix platform updates, roadmap, and competitive positioning Position Requirements Education • 5+ years of experience in a Solutions Architect, Solutions Engineer, or presales engineering role, • Strong hands-on background in infrastructure, storage, and virtualization, • Deep experience with the Nutanix platform, including:, • Nutanix AOS (storage and HCI), • AHV virtualization, • Nutanix Prism (Central & Element), • Nutanix DR & replication (Leap, Metro, Near-Sync), • Nutanix automation and lifecycle management, • Experience designing and positioning hybrid cloud architectures, including Nutanix Cloud Platform integrations (AWS, Azure, GCP), • Working knowledge of adjacent technologies such as networking, backup, security, and disaster recovery, • Proven ability to engage with customers in a presales capacity and support deal cycles, • Excellent communication and presentation skills, • Ability to work independently while collaborating effectively with sales and technical teams, • Willingness to travel to customer and company locations as needed Certifications (Preferred) • Nutanix Certified Professional –MulticloudInfrastructure (NCP-MCI), • Nutanix Certified Advanced Professional (NCAP), • Nutanix Certified Master (NCM)– a plus, • VMware VCP (helpful for migration and competitive scenarios), • Cloud certifications (AWS, Azure, or GCP) – preferred, • Infrastructure or storage certifications (e.g., Cisco, NetApp, or equivalent) – a plus Key Differentiators Nutanix Infrastructure & Storage Expertise: • HCI design and optimization, • Storage performance, resiliency, and scaling strategies, • Data protection, disaster recovery, and business continuity architectures, • Nutanix Cloud Platform integrations, • Workload mobility and operational consistency across on-prem and cloud, • Nutanix automation and lifecycle management, • Operational efficiency and Day 2 optimization Work Conditions • 40-hour work week with availability during standard business hours, • Location: Nashville, TN, Atlanta, GA (hybrid), or Mid-Atlantic region, • Travel expected:~50%

Job DescriptionLevel 2 Onsite Systems Engineer Location: Metro Atlanta (Onsite) Employment Type: Full-Time Job Summary Infinity Technology Consulting, Inc. is seeking an experienced Level 2 Onsite Systems Engineer who thrives in a customer-facing environment and takes pride in ownership of the client experience. This role is not entry-level. We are looking for someone who is technically proficient, confident, and service-oriented—someone who can manage day-to-day onsite IT operations, communicate clearly with non-technical users, and proactively identify opportunities for improvement when things are running smoothly. The ideal candidate knows how to balance people skills with technical depth, can stand their ground professionally, and understands when to escalate issues or pull in additional resources from upper management or senior engineers. Your primary responsibility will be to your assigned onsite customer, while also supporting Infinity projects and initiatives as needed. What Success Looks Like in This Role • The client views you as their trusted IT partner, not just “the IT person”, • Issues are resolved efficiently, communicated clearly, and followed through to completion, • Downtime is used productively to uncover risks, improvements, or small projects, • You know when to troubleshoot independently—and when to escalate, • You can explain technical issues in plain language, and go deep technically when required Required Skills & Experience Strong working knowledge of: • Microsoft 365 Administration (Primary Focus) – Entra ID user lifecycle (onboarding/offboarding), licensing (Basic/Standard/Premium), Exchange Online, mail flow & message trace, shared mailboxes, Teams, SharePoint/OneDrive permissions, Conditional Access & MFA, Defender & security logs, • Azure / Entra ID Identity & Security – Sign-in logs, session revocation, RBAC, group-based access, incident response, • Microsoft Intune / Endpoint Management – Windows & Apple device enrollment, compliance policies, Autopilot, Apple Business Manager integration, • Email Security & Filtering – Defender for Office 365, quarantine management, SPF/DKIM/DMARC, • Windows 10/11, macOS, iOS administration, • Working familiarity with Cisco/Meraki networking, Dell/Microsoft/Apple hardware, and RMM tools, • Serve as the primary onsite IT resource for the assigned customer, • Fully manage onsite service tickets from intake through resolution, • Communicate ticket status, expectations, and outcomes clearly to users, • Escalate issues appropriately to senior engineers, vendors, or management, • Advocate for the customer while aligning with Infinity’s standards and processes Technical Operations, • Administer and support Microsoft 365 (primary focus) including Entra ID (Azure AD), Exchange Online, Intune, user lifecycle management, security, and compliance, • Support Azure identity and cloud services integrated with Microsoft 365, • Manage Windows 10/11 and Apple (macOS/iOS) environments through Intune and MDM platforms, • Maintain working familiarity with Cisco and Meraki networks to support user connectivity, • Use RMM and monitoring tools to proactively identify, remediate, and prevent issues, • Provide remote and onsite support as requiredProactive Improvement & Documentation, • Identify risks, inefficiencies, and opportunities for improvement, • Recommend process improvements, system enhancements, and best practices, • Create and maintain clear technical documentation for the customer environment, • Participate in ongoing projects when onsite workload allows Communication, Reporting & Accountability, • Maintain professional, customer-friendly communication at all times, • Submit time entries and expense reports per Infinity SOPs, • Identify and communicate risks to the Service Manager and leadership, • Participate in incident reviews and knowledge-gap analysis Teamwork & Project Support, • Follow schedules, SOPs, and ticketing workflows, • Collaborate with Service Desk, Engineering, and Management teams, • Provide occasional after-hours or weekend emergency support when needed, • Assist with onsite or remote projects as an additional resource Professional & Personal Attributes, • Strong customer service mindset with excellent communication skills, • Able to explain technical concepts in non-technical terms, • Confident, professional, and able to advocate for yourself and the customer, • Organized, proactive, and comfortable multitasking, • Knows how to stay productive during downtime by finding value-add work, • Team-oriented and comfortable escalating issues when neededPreferred Qualifications, • Microsoft 365 Administrator - (MS-102), • Microsoft Certified: Endpoint Administrator Associate (MD-102), • Microsoft 365 Fundamentals (MS-900), • Professional IT certifications (Microsoft, ITIL, ITSM, Cisco, etc.) are a plus, • Bachelor’s degree in IT or related field preferred (or equivalent experience) Physical & Travel Requirements • Ability to lift up to 50 lbs occasionally, • Valid driver’s license and ability to travel within Metro Atlanta, • Health Care Stipend (to offset medical, dental, and vision expenses), • Simple IRA (with employer contribution, if applicable), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity & Paternity), • Short-Term & Long-Term Disability, • Training & Professional Development

Job DescriptionJob Overview: Were hiring a Product Engineer, reporting to the Director of Engineering, with strong skills in Networking, Compute, Data Storage, and Microsoft 365, plus a passion for automation and managing compute infrastructure across hardware and datacenters. At Cortavo, youll be a key platform management expert, ensuring smooth internal engineering operations while owning & developing internal tools & systems, provisioning applications, and system optimization and continually improving Cortavos full product offering. Youll drive cutting-edge tech integration, scale innovations, and shape a reliability roadmap for efficiency across on-premise, data center, and cloud environments. Accountabilities: 30% - Tooling & Process Improvement (Product Enablement) 30% - Platform Development and Management 25% - Driving Product Ownership Responsibilities: Tooling Improvement (Product Enablement) • Evaluate and Optimize technology stack to improve performance, scalability, and cost efficiency., • Serve as the subject-matter-expert for all Cortavo tools (internal and external), making sure weve got the best and use them fully., • Identify gaps in tooling and processes, and translate them into roadmap items, architectural improvements, or productized capabilities., • Define and maintain technical standards, operational best practices, and documentation that support repeatable, high-quality delivery., • Maintain accurate, current, and accessible technical documentation, conduct internal and external product demos, and ensure value of products can be demonstrated., • Stay on top of new tech and methods so the teams always using the sharpest tools and tactics., • Administer internal tools, manage access controls, and maintain comprehensive documentation for seamless operations., • Govern application change management, balancing innovation velocity with platform stability and risk management., • Drive platform security and compliance initiatives, ensuring infrastructure meets or exceeds SOC 2 and CMMC requirements by design., • Develop a product roadmap and track progress made through progress updates and quarterly delivery presentations with leadership., • Building solutions by collaborating with the many Cortavo teams to define, architect, and construct our core offering from the ground up., • Come up with tech solutions and products ready to roll out for new Cortavo services, ensuring the offering has the best possible solution for support., • Minimum 7 years of IT systems engineering experience, • Minimum 4 years of IT platform engineering, DevOps, or infrastructure roles, • Strong ability to partner with operations stakeholders to define platform needs and drive, • adoption, • Experience establishing platform governance, compliance standards, and security, • controls, • Expert knowledge of Networking and Firewalls, particularly with Cisco Meraki, • Expert knowledge in Microsoft 365, Azure AD, Exchange Online, Teams, and Microsoft, • Endpoint Manager (Intune), • Proficiency with observability tools (Prometheus, Grafana, OpenTelemetry, Datadog), • Knowledge in Infrastructure as Code (IaC) tools, such as Terraform, Puppet, Ansible, • Proficiency in Microsoft Server environments, • Expertise in VMware ESXi and vSphere, • Comfortable with TypeScript and Node.js or similar back-end ecosystem, • Cloud Infrastructure (Azure, AWS) Experience, • CI/CD Pipeline Experience, • Competitive salary, as well as employer, contributed health benefits, • Hybrid work schedule, • 401k contribution, • Access to a Company cell phone plan, • A seat on an energetic team that collaborates and pushes each other to be better, • A fast-paced but cooperative environment with endless potential for growth, • Celebration events for team and Company successes throughout the year Flexible work from home options available.

Job Description Capgemini is at the forefront of innovation, integrating AI technologies to enhance customer experience and streamline operations. We are seeking an experienced and innovative Verint AI Software Engineer to join our team supporting a premier U.S. Property & Casualty insurance carrier. This role is ideal for a technologist with deep expertise in Verint AI and a strong understanding of enterprise voice ecosystems, including CISCO, Google Cloud, and NICE. You will be instrumental in designing, developing, and optimizing AI-driven solutions that enhance customer experience, operational efficiency, and digital engagement. In this role, you will work closely with cross-functional teams to design, develop, and deploy AI-driven solutions that leverage Verint AI technology to address complex business challenges. Our Client is one of the United States’ largest insurers, offering a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees. Finally, our Client is part of one the largest Insurance Groups in the world. This role offers a unique opportunity to work on innovative AI initiatives with a leading U.S. insurance carrier, within a collaborative environment that fosters innovation, creativity, and continuous learning. You'll gain exposure to enterprise-scale projects and advanced technologies, while enjoying a comprehensive benefits package that includes health coverage, retirement plans, and professional development support. Key Responsibilities: • Design, develop, test, and implement AI-based applications using Verint technology, including IVA and Speech Analytics., • Collaborate with business stakeholders to understand requirements and translate them into scalable technical specifications., • Analyze structured and unstructured data to develop AI algorithms that support intelligent decision-making and customer interaction., • Integrate Verint AI solutions with enterprise platforms such as CISCO telephony, Google Cloud services, and NICE workforce management systems., • Debug and improve existing Verint implementations for performance, scalability, and user experience., • Stay current with trends in AI, voice engineering, and social engineering to recommend innovative approaches and technologies., • Provide technical guidance and mentorship to junior developers, fostering a collaborative and growth-oriented environment., • Document technical specifications, architecture designs, and system integration processes. Benefits: • Opportunity to work on cutting-edge AI initiatives., • Collaborative work environment that promotes innovation and creativity., • Proven experience in software development with a strong focus on AI technologies and methodologies., • Direct experience with Verint solutions and platforms., • Demonstrated experience with Verint AI., • Deep familiarity with voice engineering technology ecosystems that include Verint, Google, CISCO, NICE and other similar technologies., • Strong programming skills in languages such as Python, Java, or C#., • Solid understanding of social engineering techniques and digital behavior analysis., • Ability to work effectively in a collaborative team environment., • Excellent problem-solving and analytical skills., • Effective communication skills, both verbal and written. Competitive compensation and benefits package: • Competitive salary and performance-based bonuses, • Comprehensive benefits package, • Career development and training opportunities, • Flexible work arrangements (remote and/or office-based), • Dynamic and inclusive work culture within a globally renowned group, • Private Health Insurance, • Retirement Benefits, • Paid Time Off, • Training & Development, • Performance Bonus Note: Benefits differ based on employee level. About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided every day by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 350,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported €22 billion in revenues in 2024.