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_ Opportunities with Genoa Healthcare. A career with Genoa Healthcare means you're part of a collaborative effort to serve behavioral health and addiction treatment communities. We do more than just provide medicine: we change lives for the better. People with serious mental or chronic illness - and those who care for them - have moving stories, and at Genoa we become their voice, their partner. Working as part of a coordinated care team, we partner with community-based providers and others to ensure that people with complex health conditions get the right medications and are able to follow their treatment plans. Our personalized services - in-clinic pharmacies, medication management and more - are leading the way to a new level of care. Genoa is a pharmacy care services company that is part of Optum and UnitedHealth Group's family of businesses. We are part of a leading information and technology-enabled health services business dedicated to making the health system work better for everyone. Join us to start Caring. Connecting. Growing together. The Account Manager manages a portfolio of residential and healthcare partner accounts, including assisted living homes, group homes, center partners, outpatient clinics, substance abuse facilities, and other community-based settings. Serving as a primary liaison between Genoa Healthcare, pharmacy operations, and client partners, this role focuses on relationship management, proactive account support, and timely resolution of service, operational, and billing issues to maintain and grow the business. The Account Manager works closely with pharmacy, billing, operational, and business development teams to support onboarding, retention, service continuity, growth metrics. Responsibilities include maintaining a quarterly outreach cadence through site visits and remote follow-up, vaccination support, assisting with invoice and past-due account follow-up, and helping deliver a responsive, relationship-centered client experience. If you are located in or within the state of NY, you'll enjoy the flexibility to work telecommute * as you take on some tough challenges. Primary Responsibilities: Client Relationship Management • Serve as the primary relationship owner for assigned residential and healthcare partner accounts, supporting retention, service continuity, and growth, • Build strong relationships with facility staff, pharmacy teams, and key contacts through consistent communication and follow-through, • Maintain a consistent quarterly outreach cadence through in-person or virtual visits, phone calls, text messages, or email based on account needs and preferences, • Act as the point of escalation for service, operational, and billing concerns, working between facilities and pharmacies to reach timely, practical resolutions Growth & Business Development • Identify opportunities to strengthen existing accounts through responsive service, improved coordination, and consistent relationship management, • Partner closely with business development representatives and pharmacy teams to support smooth onboarding and successful integration of new accounts leading to future full ownership of those accounts, • Proactively identify account risks, service gaps, and relationship concerns early so they can be addressed before they affect retention and growth, • Maintain an organized territory coverage plan that supports regular site visits, balanced travel scheduling, and timely follow-up across assigned markets Account Oversight & Operational Support • Own performance across assigned accounts by supporting retention, service continuity, responsive account management, and growth, • Monitor account activity, service issues, billing needs, and follow-up requirements to help ensure timely support for each site, • Use available account information, statements, and site-level details to guide outreach priorities and support problem-solving with internal teams Cross-Functional Collaboration • Serve as a liaison between pharmacy operations, billing, business development, and client partners to align account needs and next steps, • Assist and support the BDR in the coordination of onboarding activities for new accounts and support implementation tasks that help accounts transition smoothly, • Ensure timely communication, documentation, and follow-up with internal stakeholders and external account contacts after visits, calls, and issue escalations Client Engagement & Education • Educate account partners on available services, pharmacy processes, billing follow-up, and operational expectations to support effective collaboration, • Coordinate client-facing activities such as site visits, outreach, and immunization events, • Share observations from the field with internal teams and recommend practical solutions that reflect account needs, service trends, and operational realities Performance Metrics (KPIs) Success in this role will be measured through relationship strength, account retention, outreach consistency, growth, and operational follow-through across assigned accounts, including: • Account Retention and Growth: Retention rate of assigned accounts and continuity of service support to enact growth of this account, • Quarterly Outreach Completion: Percentage of assigned accounts receiving scheduled visits or other quarterly touchpoints, • Issue Resolution Effectiveness: Timeliness and quality of follow-up on service, operational, and billing concerns, • Billing Follow-Up: Completion of invoice, statement, hard hold, and past-due follow-up activities assigned, • Onboarding Support: Successful coordination and follow-through for new account transitions, • Account Responsiveness: Timely communication and documented follow-up after visits, calls, and escalations, • Client Satisfaction: Feedback from facilities, pharmacies, and partners regarding service support and relationship management, • Scheduling Effectiveness: Ability to maintain organized travel plans, account coverage, and regular contact across assigned territories, • Operational Support: Consistent coordination of site needs, flu clinic support, and account-related tasks in partnership with internal teams You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • 4+ years of experience supporting pharmacy or healthcare operations, • 4+ years of experience in pharmacy or healthcare account management, in a client-facing support role, • 6+ months of experience building external client relationships and coordinating across internal teams to resolve issues and support account needs Valid driver's license, reliable transportation, and ability to travel regularly up to 75% of the time to customer sites while managing a structured field schedule Preferred Qualifications: • Experience supporting residential, behavioral health, outpatient, substance use disorder, or other community-based healthcare accounts, • Licensed Pharmacy Technician, • Experience with invoice support, billing follow-up, account onboarding, or related operational coordination activities, • Experience coordinating healthcare related events Proficiency with MS Office Soft Skills: • Strong history of working with multiple stakeholders in a fast paced healthcare environment, including the ability to multitask, problem-solve and prioritize, • Strong organizational skills, including territory planning, visit scheduling, and documentation of account follow-up *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $29.00 to $52.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #RED

Job Description Position Summary The Bronx Men’s Homeless Shelter is seeking a dedicated and compassionate Case Manager to assist residents in accessing services and resources that support their transition from temporary shelter to permanent housing. The ideal candidate will have experience working within the DHS/OTDA system, possess strong case management skills, and be committed to helping individuals achieve stability and self-sufficiency. Essential Duties and Responsibilities • Conduct initial resident intakes and enter accurate information into CARES within 48 hours, or as required by DHS/OTDA guidelines., • Establish professional and supportive relationships with residents while maintaining confidentiality., • Create, maintain, and update resident case files and documentation., • Develop and update Independent Living Plans (ILPs) on a weekly or biweekly basis and document all progress notes on the same day services are provided., • Complete Psycho-Social Assessments in CARES within the first month of a resident’s stay and update assessments annually or as required., • Schedule appointments with referral agencies and follow up regarding resident participation and progress., • Monitor and document client engagement and progress on a weekly basis., • Serve as a liaison and advocate for residents with external organizations, including educational institutions, healthcare providers, housing agencies, and legal services., • Assist residents in identifying and overcoming barriers to obtaining permanent housing., • Support residents in maintaining active Public Assistance benefits., • Escort residents to appointments when necessary., • Assist residents in obtaining required documentation, including New York State identification cards, birth certificates, and other essential records., • Provide employment support, including resume preparation, cover letter development, job applications, and referrals to employment resources., • Attend staff meetings, trainings, and professional development activities as required., • Perform additional duties as assigned by the Program Director. Education and Experience • Bachelor’s degree in Social Work, Human Services, Psychology, Sociology, or a related field preferred., • Minimum of two (2) years of relevant case management or social services experience preferred., • Experience working within the DHS/OTDA system strongly preferred., • Knowledge of homeless services, housing resources, and public assistance programs. Qualifications • Strong computer proficiency, including Microsoft Office Suite (Word, Excel, Outlook) and database management systems., • Excellent verbal and written communication skills., • Strong analytical, organizational, problem-solving, and time-management abilities., • Ability to maintain accurate and timely documentation., • Ability to work effectively with diverse populations in a fast-paced environment., • Bilingual English/Spanish is a plus. Schedule • 7 hours per day, • 5 days per week, • Schedule may vary based on operational needs Benefits Competitive salary and benefits package offered based on qualifications and experience. Company DescriptionThriving Bronx Based (CBO) Not For Profit Affordable Housing Developer has been in successful operation for over 50 years. SEBCO developed one of the first Section 8 Projects in the United States right here in the South Bronx. SEBCO's basic mission is to develop and maintain affordable housing in the Bronx and provide supportive services and security to our residents and the entire neighborhood. SEBCO has two new ground up construction projects in the pipeline as well as several refinancing of current developments that are in progress currently. SEBCO also sponsors three (3) DHS homeless shelters and a DFTA lunch program for senior citizens as well as an NPP grant. SEBCO and its staff are committed to improving the local community through development and investment not only in the properties but also in the people who work and live in our developments. If you feel that you meet the qualifications for this position and wish to apply, you may email resumes to sebcodevelopment@yahoo.com. Only Microsoft Word or PDF format will be accepted and be sure to include the job title in your subject line.Thriving Bronx Based (CBO) Not For Profit Affordable Housing Developer has been in successful operation for over 50 years. SEBCO developed one of the first Section 8 Projects in the United States right here in the South Bronx. SEBCO's basic mission is to develop and maintain affordable housing in the Bronx and provide supportive services and security to our residents and the entire neighborhood.\r\nSEBCO has two new ground up construction projects in the pipeline as well as several refinancing of current developments that are in progress currently. SEBCO also sponsors three (3) DHS homeless shelters and a DFTA lunch program for senior citizens as well as an NPP grant. SEBCO and its staff are committed to improving the local community through development and investment not only in the properties but also in the people who work and live in our developments. If you feel that you meet the qualifications for this position and wish to apply, you may email resumes to sebcodevelopment@yahoo.com. Only Microsoft Word or PDF format will be accepted and be sure to include the job title in your subject line.

Job Description Career Team is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career Team, we're solving today's unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you'll feel right at home here. Career Team is looking to hire a Case Manager to serve as part of the Pathways for Access to Careers and Employment Workforce Development Program (PACE) Team. The approach of the PACE Program emphasizes that there is no one-size-fits-all solution for clients needing education and or training support. Career Team is excited to work with an enthusiastic Case Manager who will assist PACE clients to provide professional, intensive case management to help guide clients in career development and training/educational pathways that lead to gainful employment and self-sufficiency. This position is expected to be 100% onsite. The Case Manager is an integral part of our team and will assist us with our mission of accelerating the human condition! Career Team also offers a competitive package including: • 401k with a generous employer match;, • medical, dental, and vision insurance with an employee-sponsored HSA on any qualifying plans;, • disability insurance;, • supplemental insurance;, • paid holidays and paid time off, offered on an accrual basis Your Impact on Career TEAM's Success: • Manage a portfolio of clients by motivating their education, training, and job search efforts, which include coaching through barrier removal, professional development, and ultimately job placement that leads to self-sufficiency, • Employ a human-centered approach to case management, acknowledging that each client who comes in has unique needs, abilities, and circumstances, • Develop and manage a comprehensive working relationship with all stakeholders, including clients, governmental agencies, employment partners, service providers, etc., • Identify and assist with mitigating barriers to program participation, including but not necessarily limited to health, mental health, housing, childcare, and domestic violence issues, • Maintain an updated client database and track client engagement in services, and accurately document case management activities in the State database daily, • Coach and mentor clients through personal and professional development through workshops, Career EDGE, and appointments, • Prepare reports of activities and achievements, • Approach each day and task with a "ZAG" mindset, • Performs other tasks as assigned The Ideal Qualifications for this Position Include: • Bachelor's degree in social work, social services, counseling, business administration, or related field, OR a minimum of 2 years of experience in workforce development-related case management services with a professional certification, • Experience working with populations similar to the PACE program's clients, demonstrating an understanding of their unique circumstances, • Prior experience developing, evaluating, and implementing milestone-driven service plans, • Ability to identify community resources/services and connect clients to these resources, • Strong interpersonal skills, including the ability to build trusting relationships, • Effective communication, listening, and coaching skills, • Multilingual proficiency, preferred, • Proficiency in Microsoft Office and other relevant software, • Ability to submit accurate written forms and reports, • Exceptional time management skills to meet deadlines and work under pressure, • A Valid Driver's License Salary: $55,000/yr Employment Type: Full-Time, Non-exempt Employee About Career Team: Founded in 1996, Career Team, LLC is a private workforce development organization. Career Team's outstanding record of accelerating the human condition has resulted in numerous honors: • Named by Inc. Magazine as one of America's 500 fastest growing privately held companies, • Recipient of the US Chamber of Commerce Blue Chip Enterprise Award for innovation, • Featured by 60 Minutes, CNN, Money Magazine, Inc. Magazine and the British Broadcasting Network as an innovative, government funded solutions program, • Invited to the White House after being cited by the National Welfare-to-Work Partnership and National Alliance of Business as a top 10 US training provider As a socially conscious organization, Career Team has found a healthy balance between for-profit innovation and community enrichment. Looking ahead, the organization will continue to close the nation's opportunity divide with additional government-funded workforce sites; while also building staff capacity of workforce funding sources and industry providers. See www.careerteam.com for more information. Career Team is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Background Check Requirements. Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for the position. California Consumer Privacy Act ("CCPA"). Career Team is committed to complying with the CCPA and all data privacy and laws in the jurisdictions in which it recruits and hires employees. Career Team collects and uses Personal Information for human resources, employment, benefits administration, health and safety, and business-related purposes and to be in legal compliance. Below are the categories of Personal Information we collect and the purposes for which we intend to use this information: Identifying information, such as your full name, gender, date of birth, and signature; Demographic data, such as race, ethnic origin, marital status, disability, and veteran or military status; Contact information, such as your home address, telephone numbers, email addresses, and emergency contact information; Dependent's or other individual's information, such as their full name, address, date of birth, and Social Security numbers (SSN); National identifiers, such as SSN, passport and visa information, and immigration status and documentation; Educational and professional background, such as your work history, academic and professional qualifications, educational records, references, and interview notes; Employment details, such as your job title, position, hire dates, compensation, performance and disciplinary records, and vacation and sick leave records; Financial information, such as banking details, tax information, payroll information, and withholdings; Health and Safety information, such as health conditions (if relevant to your employment), job restrictions, workplace illness and injury information, and health insurance policy information; Information Systems (IS) information, such as your search history, browsing history, login information, and IP addresses on the Company's information systems and networks; Biometric information, such as facial recognition, fingerprints, iris or retina scans, keystroke, or other physical patterns; and Geolocation data, such as time and physical location related to use of an internet website, application, device, or physical access to a Company office location. The Company collects Personal Information to use or disclose as appropriate to: (1) Comply with all applicable laws and regulations; (2) Recruit and evaluate job applicants and candidates for employment; (3) Conduct background checks; (4) Manage your employment relationship with us, including for: (a) onboarding processes; (b) timekeeping, payroll, and expense report administration; (c) employee benefits administration; (d) employee training and development requirements; (d) the creation, maintenance, and security of your online employee accounts; (e) reaching your emergency contacts when needed, such as when you are not reachable or are injured or ill; (f) workers' compensation claims management; (g) employee job performance, including goals and performance reviews, promotions, discipline, and termination; and (h) other human resources purposes; (5) Manage and monitor employee access to company facilities, equipment, and systems; (6) Conduct internal audits and workplace investigations; (7) Investigate and enforce compliance with and potential breaches of Company policies and procedures; (8) Engage in corporate transactions requiring review of employee records, such as for evaluating potential mergers and acquisitions of the Company; (9) Maintain commercial insurance policies and coverages, including for workers' compensation and other liability insurance; (10) Perform workforce analytics, data analytics, and benchmarking; (11) Administer and maintain the Company's operations, including for safety purposes; (12) For client marketing purposes; (13) Exercise or defend the legal rights of the Company and its employees, and affiliates, customers, contractors, and agents; and (14) to comply with requirements of government grants, including, but not limited to, program and audit requirements.

Job Description Summary: Streetwork Project is an innovative outreach-counseling program for homeless youth in Harlem, which utilizes a harm reduction approach. Under this umbrella, Case managers provide comprehensive services to adolescents and young adults impacted by homelessness and involved in street activities (gangs, violence, drug use/sale and survival sex). This position will focus on providing support and services to LGBT youth. Services provided include assessment, case planning, case facilitation and management, counseling, referrals, outreach, crisis transportation, daily living services (food, shower, respite), triage counseling, recreational activities and support groups. The Case manager coordinates with Safe Horizon supporting programs and local agencies to provide short- and long-term care necessary to meet the wide range of needs related to homeless adolescents. Responsibilities: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients., • Engagement of adolescents into program structure (harm reduction philosophy, rules, mutual respect), • Intake and assessment for individuals seeking assistance and screen for housing eligibility, • Provide case management to a caseload of LGBTQ youth, • Assist Youth in applying to Supportive housing and other permanent housing options, • Coordinate with Housing Navigators and Housing Advocate & Benefits Coordinator in follow up with clients and gathering of documentation for processing, • Provide ongoing support to youth in housing following exit of shelter/drop-in. Serve as an advocate and liaison for clients negotiating the shelter system and other social service programs, • Enrollment of clients for Public Assistance & Food-stamps, • Coordinate with social worker in assessing clients’ eligibility and assist with processing for SSI benefits, • Completion of application for SSI for youth who are eligible, • Complete psychosocial reports on youth for Supportive Housing & SOAR screening tools for SSI, • Escort homeless youth to appropriate services and provide transportation as part of case plan, • Facilitate LGBTQ support group, plan outings and socialization events for the LGBTQ youth, • Conduct surveys with LGBTQ youth to assess program’s progress meeting objectives; Triage counseling; Mediation for internal conflicts, • Support Drop-in staff in providing youth access to daily living needs (food, clothes, hygiene supplies, space to rest), • Provide supportive and crisis intervention counseling utilizing a traum based intervention (ARC) for youth with more complex mental health needs and challenges., • Collaborate and coordinate with on- site mental health providers to ensure clients access to care., • Advocacy on behalf of under 18-year-old clients for Administration for Children’s Services support, • Street outreach to homeless and street involved young people, as assigned, • Facilitate Drop-in presentations related to aftercare and independent living skills, • Preparation of case records, prepare monthly and quarterly statistical reports, • Maintain routine administrative responsibilities to include the preparation of correspondence, maintaining files, mail, email, and telephone., • Participate at staff trainings, staff meetings and staff group process workshops & clinical case conferencing; Participate in weekly supervision. Secondary Job Functions: • Petty Cash reconciliation, • Identification of new resources appropriate for population, • Provide wellness and recreational (engagement) activities, • Coordinate services with other Streetwork staff and on-site legal, medical, and psychiatric service providers, • Manage events in the Drop-In Center, Monitor entrance to the program, oversee concrete support to clients, provide transportation to NYC Runaway and Homeless Youth Programs and/or oversee meal preparation Interacts with: • All Streetwork program sites and staff, • All internal Safe Horizon programs and departments that can comprehensively support the client and case plan, • All external agencies and organizations that can provide appropriate services to the client Qualifications: • Experience working in a social services setting, OR, • Personal experience with street survival activities (homelessness, gangs, drug economy, sex industry) with three years separation from involvement in these activities. Deep understanding of the relationship between personal experience and professional standards., • Experience working with youth who have Co-occurring Disorders, • Bachelor’s Degree, creative arts, liberal studies or relevant experience related to working with youth or working in social service settings with target population. Desirable: • Experience in implementing Evidence Based Interventions in trauma informed care in work with youth., • At least 1 year working with the homeless population, youth, or harm reduction Knowledge and Skills: Required: • Compassionate approach to others and openness to new ideas, • Dynamic energy, able to multi-task and negotiate multiple demands on attention, • Non-judgmental approach and ability to empathize with others, • Clear and concise verbal and written communication skill, excellent interpersonal and organizational skills, • Genuine interest in working with disenfranchised youth and young adults Desirable: • Understanding of harm reduction perspective, • Demonstrate the ability to work independently Other: • Basic understanding of computer and systems for managing case records If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdf Know Your Rights: Workplace discrimination is illegal. Hiring Range: $23.36 - 24.74 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center Safe Horizon was named one of City & State New York Top Workplaces of 2025

Job DescriptionDescription: Job Title: Residential Case Manager Program: Encore 49 Residence Supervisor: Residential Manager of Supportive Housing Job Status: Full Time/ Non-Exempt Job Hours: 35 hours per week Location: Hybrid work schedule 4 day in Midtown office; 1 day virtual Compensation: $50,000 - 55,000 annually About Encore: Known widely as Broadways longest running act of loving care, Encore’s mission is to improve the quality of life for older New Yorkers so they are not just surviving, but thriving. Through a robust array of programming, Encore takes a “no wrong door approach” to ensure Seniors are able to age in place comfortably for as long as possible. Encore is recognized as one of the most respected and trusted nonprofit organizations providing services for older New Yorkers in New York’s City. Encore is on the cutting edge in the human service field and is a staunch advocate not only for older New Yorkers, but also for the essential human service employees who serve as the City’s safety net. Do not miss this chance to work for a mission-oriented organization, which centers employees as its number one resource. About Position: The Residential Case Manager at Encore 49 provide case management and rehabilitative mental health services, namely in the areas of hygiene, activities of daily living, financial management, social functioning, health care and self-sufficiency, to identified residents of Encore’s supportive housing program. The ultimate aim of the program is to prevent recidivism of hospitalization and/ or homelessness and improve tenant's quality of life. Benefits: This position is a full-time position with benefits that include medical insurance (with Employee contribution), Dental & Vision plans with coverage beginning on the first day of hire, generous paid time off (vacation, personal days, sick days and earned floating holidays), 403(b) with 3% Employer Match after a year of employment, Flexible Spending Account, Dependent Care and transit benefits. Requirements: · Conduct needs-based and program eligibility assessments, engaging in community outreach, providing case management services, milieu management, crisis management and de-escalation and life skills. · Connect to income resources and/or public benefits, determining rental amounts, landlord recruitment/mediation, attending meetings/trainings within the community, collaborating care with service providers and multi-disciplinary teams and accompanying participants on appointments as needed. · Have an expertise on mental health services and may develop specialty areas including housing, legal services, benefits, or others as indicated by the needs of the program. · Provide assessment, and at times companionship, for Encore 49 residents in a variety of settings, including in offices, in resident rooms, on neighborhood outings, at doctor’s offices, at Encore’s Senior Center and other NYC neighborhood locations · Provides intensive case management for the acute population; ensures residents receive regular engagement in services. Facilitates the delivery of appropriate services for residents as indicated by relevant service modalities through an equity lens. · Demonstrates knowledge of resident-specific resources, a passion for serving the population and the ability to contribute to the program-wide objectives of a diverse and dynamic team. · Attends orientations, trainings, education programs, staff meetings, community meetings, conferences and workshops as requested and applicable to meet the needs of the position. May provide training and mentorship to team members and community stakeholders regarding best practices in relevant service models and practices. · Clearly documents all client interactions along with required eligibility and demographic information. Obtains and maintains resident vital documentation and disability documentation. · Ensures timely reporting, documentation and record-keeping within data entry systems and hard copy files in accordance as mandated by funding sources (DHS and DHMH) or agency administrator, in an orderly and up-to-date manner. · Performs duties in a professional manner by maintaining the confidentially of all information and by participating effectively within and across teams. · Conduct monthly room inspections for each resident on the caseload, wellness checks, and deliver client mail if necessary · Maintains physical and emotional safety of all residents in the facility. Manages the milieu and addresses any resident conflict immediately to de-escalate. Will contact emergency personnel as necessary and will accurately and adequately complete any reports or documentation required. · Coordinate services with the Senior Center, Meals on Wheels, Adult Day Treatment Programs, family members, medical facilities, home care agencies, entitlement systems and all other service providers involved with or required by clients. This includes advocacy when needed and/ or visiting hospitalized clients and clients in nursing homes. · Escort clients to and from hospital visits. This include 911 calls where clients are taken to hospital or nursing homes. Conduct follow-up visits with clients who are hospitalized or in a nursing home until the clients are discharged or placed in other long-term treatment facility · Actively participate in the interdisciplinary team approach at Encore 49, including communicating with the Senior Director of Programs. Assistant Director of Senior Housing Services, Building Manager, consulting Psychiatrist, medical doctors, caseworkers, visiting nurse, home health aides, administrative assistance, interns and volunteers. · In times of great need, assist with Encore’s Home Delivered Meals Program; including assisting with the delivery of meals in the Neighborhood of Encore 49 · Participate in staff meetings and supervisory sessions with Director of Social Services and Supervisor of Social Services. · All other duties as assigned. Qualifications: · Have a sensitivity and empathy for participants in the programs. · Two years’ experience and BA in related social service field. · Proven experience with the senior homelessness, and/ or mental health populations. · Strong clinical skills. · Expert written, oral, and interpersonal communication skills. · High level of competency working with Microsoft Office suite and cloud-based applications. · Strong time-management and prioritization skills. · Experience working both independently and, in a team-oriented, collaborative environment. · Demonstrate excellent organization skills · Knowledge in AWARDS database a plus. · Work well under supervision. · Must be able to work a flexible schedule of either Saturday-Wednesday or Sunday-Thursday. · Bilingual a plus.

Job Description Case Manager Needed in the Bronx! Full time position! About the Position The Case Manager will be responsible for providing rapid re-housing services to unsheltered population in NYC. The Case Manager will carry a caseload of approximately 18-20 participants. Case managers will be required to have frequent contact, but not limited to, weekly or monthly face-to-face meetings, home visits, telephone conversations, aftercare contacts and survey distribution, e-mail, and other electronic exchange with each participant on his or her caseload, depending on the need for services and post-placement support. Responsibilities: -Utilize Motivational Interviewing, and Harm Reduction techniques to assist both veterans and young adults, singles and families who are homeless to resolve their housing crises and promote long-term housing stability. -Conduct assessments and program intakes for individuals seeking rapid re-housing services. Ensure data is accurate and complete and that all required accompanying documentation is collected. Update case notes in electronic case management system in a timely manner. -Participate in the intake and orientation process of new program participants. -Provide direct case management services in the office and at field/home visits. -Develop and update housing stability plans to assist participants to maintain permanent housing. Identify household's strengths, needs, abilities, and preferences, including increasing income and benefits. -Assist with housing search and placement. Provide hands-on assistance to enable participant to find suitable housing, including accompanying participant to apartment viewings and conducting neighborhood research throughout NYC and surrounding areas. Advocate on behalf of the participants with landlords and brokers to overcome any issues or challenges to securing suitable housing. Work collaboratively with URRH housing specialist to identify suitable housing. -Mediate household and/or landlord-tenant disputes that threaten housing stability. Serve as point-of-contact for landlords and maintain positive landlord relationships. -Coordinate with Workforce Opportunities team to link participants to employment and educational assistance. -Identify and make referrals to community resources including but not limited to preventive services, long-term case management programs, benefits assistance, SSI/SSDI, mental and physical healthcare, pantries, hospitals and Homebase to maintain stable housing. -Refer participant to SSI/SSDI Outreach, Access & Recovery Initiative (SOAR) specialist to complete applications for SSI/SSDI, and follow up with progress towards obtaining benefits. -Assist with household budgeting and provide referrals for financial counseling as needed. -Conduct legal assessments and make referrals as needed. -Assess participants' need for Financial Assistance and submit completed requests as needed. -Conduct outreach and engagement to URRH participants. -Provide crisis intervention as needed. -Provide post-placement support and follow-up contacts. -Utilize electronic case management system. Maintain accurate and up-to-date client files. -Participate in community initiatives to fulfil Jericho mission to end homelessness. -Participate in case conferences, staff meetings, and training. -Carry out other duties as assigned by Assistant Director, Program Director and/or Deputy Chief. Requirements: -Bachelor's degree in social services, human services or a closely related field. -Bilingual Spanish required. -0-6 months experience working in homelessness, substance abuse, mental health and/or trauma settings (preferred). -0-6 months experience working with veterans/military, young adults, or LGBTQ populations (preferred) -Knowledge of NYC resources (preferred). -Must possess strong organizational, writing, communication, and computer skills. -This position includes fast paced case management and some field work. -Candidates must be self-starters with the skills and energy to work with high need participants in the community. -Strong engagement and interpersonal skills. Salary: Position is on a temp to perm basis. Temp salary is $26.00 per hour. Direct hire is $53,000-$55,000 plus benefits. For more information and to apply, please contact : Howard Newman Account Manager, Bond Health Staffing 5824 12th Avenue Brooklyn, NY, 11219 Office: 1-718-302-0040 ext. 204 Fax: 1-718-302-0070 Howard@bondhealthstaffing.com

Job DescriptionDescription: Position: Senior Case Manager/Case Manager, Ryer Avenue Function: Provides case coordination and delivers community rehabilitation services. Reports to: Program Director Location: The Bronx (Mount Hope) Schedule(s): Mondays-Fridays (11:00am-7:00pm) or Sundays-Thursdays (12:00pm-8:00pm) Tasks: • Conducts home visits on a regular basis for assigned case load., • Obtains psychosocial histories and conducts functional skills assessments., • Establishes and maintains liaison with primary provider of psychiatric care., • Assures access to psychiatric, substance use, medical services, and entitlement benefits., • Monitors client medication, including adherence and side-effects., • Administers standardized health screening tools, • Develops an individualized rehabilitation plan (Service/Support Plan) in accordance with client needs, strengths, and goals and in consultation with the treatment team and others of the client's choice., • Delivers community rehabilitation services according to individual need, including: Assertiveness/Self Advocacy Training, Community Integration Services/Resource Development, Daily Living Skills Training, Health Services, Medication Management Training, Parenting Training, Rehabilitation Counseling, Skill Development Services, Socialization, Substance Abuse Services, and Symptom Management., • Delivers housing support services according to individual need in the areas of education/employment support, behavioral health, harm reduction/substance use, assistance with obtaining and retaining entitlements, health care, emergency services, Health Home Care Coordination and transportation., • Documents client response to service, progress and regressions, and regularly updates the Service/Support Plan., • Trains clients in safety procedures and conducts fire drills and self-preservation tests., • Prepares residents for transition to independent living and makes necessary referrals., • Facilitates crisis intervention in the event of an emergency., • Staffs Emergency Phone on a rotating basis., • Maintains client charts and submits necessary notes and reports, including incident reports, in compliance with agency procedures., • Oversees maintenance of apartments, inventories furniture, and alerts program director of maintenance problems., • Attends in-service training as requested by supervisory personnel., • Provides coverage as needed for other staff on the program team., • Serves as "Qualified Mental Health Staff Person", • Duties as assigned by supervisor.Requirements: Sr. Case Manager Qualifications: M.A. in psychology or a human service related field. B.A. in psychology or a human service related field with a minimum of 3 years of experience providing direct care in human services. Experience working with adults with serious mental illness preferred. Strong written and verbal communication skills. Master’s Degree preferred. Single Site SCM Salary: $60,355 plus generous benefits Case Manager Qualifications: B.A. in psychology or a human services related field. Experience working with adults with serious mental illness preferred. Strong written and verbal communication skills. Single Site CM Salary: $52,081 plus generous benefits Please include a resume, cover letter and contact information for 3 professional references. ACMH is committed to the mental and physical wellbeing of vulnerable New Yorkers and is a leader in the provision of outreach and engagement, care management, rehabilitation, crisis support, and supportive housing. ACMH is committed to becoming an anti-racist organization and seeks to promote actionable change to create an intentional culture of equity at individual, interpersonal and institutional levels. For more information, visit our website: www.acmhnyc.org ACMH is an equal opportunity employer and does not discriminate in employment decisions based on race, color, creed, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, mental or physical disability, marital status, veteran status or citizenship status.

Job DescriptionDescription: Position: Senior Case Manager/Case Manager, Manhattan Treatment Apartment (MTA) Function: Provides case coordination and delivers community rehabilitation services. Reports to: Program Director Location: Manhattan Schedule: Mondays through Fridays (9:00am-5:00pm) Tasks: • Conducts home visits on a regular basis for assigned case load., • Obtains psychosocial histories and conducts functional skills assessments., • Establishes and maintains liaison with primary provider of psychiatric care., • Assures access to psychiatric, substance use, medical services, and entitlement benefits., • Monitors client medication, including adherence and side-effects., • Administers standardized health screening tools, • Develops an individualized rehabilitation plan (Service/Support Plan) in accordance with client needs, strengths, and goals and in consultation with the treatment team and others of the client's choice., • Delivers community rehabilitation services according to individual need, including: Assertiveness/Self Advocacy Training, Community Integration Services/Resource Development, Daily Living Skills Training, Health Services, Medication Management Training, Parenting Training, Rehabilitation Counseling, Skill Development Services, Socialization, Substance Abuse Services, and Symptom Management., • Delivers housing support services according to individual need in the areas of education/employment support, behavioral health, harm reduction/substance use, assistance with obtaining and retaining entitlements, health care, emergency services, Health Home Care Coordination and transportation., • Documents client response to service, progress and regressions, and regularly updates the Service/Support Plan., • Trains clients in safety procedures and conducts fire drills and self-preservation tests., • Prepares residents for transition to independent living and makes necessary referrals., • Facilitates crisis intervention in the event of an emergency., • Staffs Emergency Phone on a rotating basis., • Maintains client charts and submits necessary notes and reports, including incident reports, in compliance with agency procedures., • Oversees maintenance of apartments, inventories furniture, and alerts program director of maintenance problems., • Attends in-service training as requested by supervisory personnel., • Provides coverage as needed for other staff on the program team., • Serves as "Qualified Mental Health Staff Person", • Duties as assigned by supervisor.Requirements: Sr. Case Manager Qualifications: M.A. in psychology or a human service related field. B.A. in psychology or a human service related field with a minimum of 3 years of experience providing direct care in human services. Experience working with adults with serious mental illness preferred. Strong written and verbal communication skills. Master’s Degree preferred. Scattered Site SCM Salary: $63,905 plus generous benefits Case Manager Qualifications: B.A. in psychology or a human services related field. Experience working with adults with serious mental illness preferred. Strong written and verbal communication skills. Scattered Site CM Salary: $55,632 plus generous benefits Please include a resume, cover letter and contact information for 3 professional references. ACMH is committed to the mental and physical wellbeing of vulnerable New Yorkers and is a leader in the provision of outreach and engagement, care management, rehabilitation, crisis support, and supportive housing. ACMH is committed to becoming an anti-racist organization and seeks to promote actionable change to create an intentional culture of equity at individual, interpersonal and institutional levels. For more information, visit our website: www.acmhnyc.org ACMH is an equal opportunity employer and does not discriminate in employment decisions based on race, color, creed, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, mental or physical disability, marital status, veteran status or citizenship status.

Job DescriptionDescription: Position: Senior Case Manager/Case Manager, 74 Avenue A & Queens Treatment Apartment (QTA) Reports to: Program Director Function: Provides case coordination and delivers community rehabilitation services. Location: Queens Schedule: Tuesdays through Saturdays (10:00am-6:00pm) Tasks: • Conducts home visits on a regular basis for assigned case load., • Obtains psychosocial histories and conducts functional skills assessments., • Establishes and maintains liaison with primary provider of psychiatric care., • Assures access to psychiatric, substance use, medical services, and entitlement benefits., • Monitors client medication, including adherence and side-effects., • Administers standardized health screening tools, • Develops an individualized rehabilitation plan (Service/Support Plan) in accordance with client needs, strengths, and goals and in consultation with the treatment team and others of the client's choice., • Delivers community rehabilitation services according to individual need, including: Assertiveness/Self Advocacy Training, Community Integration Services/Resource Development, Daily Living Skills Training, Health Services, Medication Management Training, Parenting Training, Rehabilitation Counseling, Skill Development Services, Socialization, Substance Abuse Services, and Symptom Management., • Delivers housing support services according to individual need in the areas of education/employment support, behavioral health, harm reduction/substance use, assistance with obtaining and retaining entitlements, health care, emergency services, Health Home Care Coordination and transportation., • Documents client response to service, progress and regressions, and regularly updates the Service/Support Plan., • Trains clients in safety procedures and conducts fire drills and self-preservation tests., • Prepares residents for transition to independent living and makes necessary referrals., • Facilitates crisis intervention in the event of an emergency., • Staffs Emergency Phone on a rotating basis., • Maintains client charts and submits necessary notes and reports, including incident reports, in compliance with agency procedures., • Oversees maintenance of apartments, inventories furniture, and alerts program director of maintenance problems., • Attends in-service training as requested by supervisory personnel., • Provides coverage as needed for other staff on the program team., • Serves as "Qualified Mental Health Staff Person", • Duties as assigned by supervisor.Requirements: Sr. Case Manager Qualifications: M.A. in psychology or a human service related field. B.A. in psychology or a human service related field with a minimum of 3 years of experience providing direct care in human services. Experience working with adults with serious mental illness preferred. Strong written and verbal communication skills. Master’s Degree preferred. Bilingual English/Mandarin required. Scattered Site SCM Salary: $63,905 plus generous benefits Case Manager Qualifications: B.A. in psychology or a human services related field. Experience working with adults with serious mental illness preferred. Strong written and verbal communication skills. Bilingual English/Mandarin required. Scattered Site CM Salary: $55,632 plus generous benefits Please include a resume, cover letter and contact information for 3 professional references. ACMH is committed to the mental and physical wellbeing of vulnerable New Yorkers and is a leader in the provision of outreach and engagement, care management, rehabilitation, crisis support, and supportive housing. ACMH is committed to becoming an anti-racist organization and seeks to promote actionable change to create an intentional culture of equity at individual, interpersonal and institutional levels. For more information, visit our website: www.acmhnyc.org ACMH is an equal opportunity employer and does not discriminate in employment decisions based on race, color, creed, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, mental or physical disability, marital status, veteran status or citizenship status.

Job Description Position Summary We are seeking a compassionate, organized, and motivated Case Manager to provide comprehensive case management services to young adults (ages 18-24 or 18-25) residing in a shelter setting. The Case Manager will help residents achieve stability, independence, and permanent housing by developing individualized service plans, connecting clients to community resources, and providing ongoing support in a trauma-informed, client-centered environment. The ideal candidate is passionate about working with young adults experiencing homelessness and understands the unique challenges related to housing instability, mental health, employment, education, and life skills development. Essential Responsibilities • Conduct comprehensive psychosocial and needs assessments upon client intake., • Develop and maintain individualized service plans that address housing, employment, education, healthcare, and personal goals., • Meet regularly with assigned residents to monitor progress, update goals, and provide supportive counseling., • Assist clients in securing permanent housing through housing applications, landlord engagement, and subsidy programs., • Connect clients to community resources, including:, • Mental health services, • Substance use treatment, • Medical care, • Educational and vocational programs, • Workforce development, • Public benefits, • Legal services, • Assist clients with obtaining identification documents, public assistance, Medicaid, SNAP, SSI/SSD, and other entitlement benefits., • Provide crisis intervention and conflict resolution as needed., • Maintain accurate and timely case notes, assessments, referrals, and documentation in the agency's electronic database., • Collaborate with multidisciplinary staff, including housing specialists, employment specialists, clinicians, and residential staff., • Participate in case conferences, team meetings, and supervision., • Advocate for client needs while promoting self-sufficiency and independent living skills., • Assist residents with budgeting, financial literacy, daily living skills, and community integration., • Ensure compliance with agency policies and funding source requirements., • Maintain confidentiality in accordance with HIPAA and agency standards. Qualifications • Bachelor's degree in Social Work, Psychology, Human Services, Sociology, or a related field required., • Master's degree preferred., • Minimum of one (1) year of experience providing case management, preferably in a shelter, supportive housing, youth services, or homeless services setting., • Experience working with young adults, at-risk youth, or individuals experiencing homelessness strongly preferred., • Knowledge of trauma-informed care, motivational interviewing, and harm reduction principles., • Familiarity with housing resources, public benefits, and New York City homeless services is preferred., • Strong crisis intervention, problem-solving, and communication skills., • Excellent organizational skills with the ability to manage multiple cases simultaneously., • Proficiency with Microsoft Office and electronic case management systems (HMIS, CARES, AWARDS, Foothold, or similar platforms) preferred.Company DescriptionThe Bachrach Group (TBG) is a New York-based staffing and recruiting agency founded in 1974 by Richard Bachrach. The agency specializes in facilitating placements for professionals across various industries on a nationwide scale. TBG's overarching mission is to deliver tailored staffing solutions to its client base while simultaneously providing job seekers with career prospects. The company relies on its team of recruiters, who leverage their industry knowledge and networks to connect employers with top talent. TBG provides a comprehensive range of staffing services, including direct hire, temporary staffing, Recruitment Process Outsourcing (RPO), and contract staffing. The agency has consistently achieved notable rankings in Crain's lists, ranking as the largest search firm in NYC since 2020.The Bachrach Group (TBG) is a New York-based staffing and recruiting agency founded in 1974 by Richard Bachrach. The agency specializes in facilitating placements for professionals across various industries on a nationwide scale. TBG's overarching mission is to deliver tailored staffing solutions to its client base while simultaneously providing job seekers with career prospects. The company relies on its team of recruiters, who leverage their industry knowledge and networks to connect employers with top talent. TBG provides a comprehensive range of staffing services, including direct hire, temporary staffing, Recruitment Process Outsourcing (RPO), and contract staffing. The agency has consistently achieved notable rankings in Crain's lists, ranking as the largest search firm in NYC since 2020.

Job DescriptionDescription: Community Health Action of Staten Island (CHASI) drives dramatic improvements in the health of New Yorkers by feeding people who are hungry, healing families broken apart by violence, and bridging the gaps between people and the compassionate health care they deserve. CHASI provides outreach, education, prevention, and direct support services for populations most affected by health disparities – people with low or no income, low-income people with chronic illnesses, people with criminal justice involvement, people who use drugs, domestic violence survivors, people of color, and the LGBTQ community. POSITION SUMMARY: The Domestic Violence & Trauma Services Program offers a comprehensive suite of services to survivors of domestic violence with enhanced focus on education and linkage to health & wellness through both individual and group counseling supportive services. CHASI works in collaboration with the Staten Island Family Justice Center to expand reach and capacity. Domestic violence and trauma services are co-located. Services are provided at two different locations, 26 Bay Street Site and the Staten Island Family Justice Center (FJC). The Intensive Case Manager will manage a high-risk caseload with a specific focus on working with complex, intersectional cases of domestic and gender-based violence including, but not limited to, family violence, elder abuse, human trafficking, and sexual violence. The Intensive Case Manager will navigate clients through the many complex systems called into action in service plans, such as behavioral health services, medical services, criminal justice, family court, and child protective services. The Intensive Case Manager will be a strong advocate who can provide ongoing support to clients with the police, prosecutors, housing, shelters, schools, public assistance, and other service providers. The Intensive Case Manager will provide on-going and enhanced follow-up with clients to ensure that clients are accessing and successfully connecting with the array of supportive services available at the FJC and through off site partnerships and linkages, creating positive relationships with on and off-site partners. DUTIES & RESPONSIBILITIES: • Conduct initial comprehensive assessments, safety planning, and risk assessments with clients., • Navigate the client to execute their service plans, including making active referrals, accompany clients to various appointments, provide coaching to clients, deliver weekly or monthly education encounters, plan logistics for plan adherence reminders, conduct regular follow-up, and assist with transportation to get to and from appointments. Contact clients via phone, text, and email should they fail to attend appointments or stray from documented service planning., • Provide trauma-informed education about domestic violence and all forms of gender-based violence., • Contact clients via phone, text, and email should they fail to attend appointments or stray from documented service planning to re-engage the client., • Work collaboratively with internal departments and external partners., • Collect and submit data. Collect and submit data. Document all case management activities in accordance with guidelines and standard procedures., • On a weekly basis, review and update the program client list, deliverable tracker, and internal database., • Participate in internal and external meetings and trainings as assigned., • Align all activities with CHASI’s mission, core values, and culture., • Other duties as assigned. Requirements: QUALIFICATIONS: • Education: Bachelor’s degree in health, human services, education, social work, or mental health with 1 year of qualifying experience OR Associates degree in related field with minimum 3-4 years of qualifying experience; qualifying experience includes work with individuals at high risk of contracting HIV/AIDS, history of mental illness or substance use, harm reduction, domestic violence, immigrants, LGBTQ, etc., • At least 3 years of experience working with culturally diverse and vulnerable populations who have experienced trauma. Must be able to demonstrate the ability to engage and serve the domestic violence population targeted by this program and have strong engagement and follow-up experience., • Fluency in Spanish highly preferred., • Have familiarity with orders of protection and navigation of the criminal and family court systems., • Must have basic knowledge regarding HIV, HCV, STI, PEP/PrEP and Harm Reduction methods., • Excellent MS Office (Outlook, Word, Excel, PowerPoint, Teams) and internet navigation skills., • Ability to work independently and as a team; be team player with an ability to work with diverse teams with shared responsibility and accountability; ability to contribute to a positive, productive, open, and supportive environment that motivates others to perform at their best., • Must possess the ability to interact with all levels of external and internal partners with a high level of professionalism and tact in representing CHASI., • Strong verbal and written communication skills, including capability to listen and follow instructions; able to give, provide direction and follow up on task; high attention to detail and accuracy. Be highly organized and able to multitask. Reports To: Director, Domestic Violence & Trauma Services Location: 126 Stuyvesant Place (SI FJC) & 26 Bay St, Staten Island, NY 10301 Position Status: Full Time FLSA Status: Non-Exempt Pay Rate: $46,300-$51,300 annually, commensurate with relevant experience and qualifications and in alignment with internal equity. Additionally, we offer an excellent benefits package that includes: • generous paid time off (4 weeks of vacation plus paid holidays, personal, and sick time), • medical, • dental, • vision, • supplemental benefits including employer provided basic life insurance and employee assistance programs, • tuition reimbursement and fitness reimbursement after 1 year of employment, • retirement plan that includes employer matching, and more! CHASI is an equal opportunity employer and is committed to hiring and supporting a diverse staff. People of color, LGBTQ, women, and people with disabilities strongly encouraged to apply. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, disability or marital status.

Job DescriptionDescription: Position: Senior Case Manager/Case Manager, Bronx Treatment Apartment (BTA) Function: Provides case coordination and delivers community rehabilitation services. Reports to: Program Director Location: The Bronx Schedule: Mondays through Fridays (9:00am-5:00pm) Tasks: • Conducts home visits on a regular basis for assigned case load., • Obtains psychosocial histories and conducts functional skills assessments., • Establishes and maintains liaison with primary provider of psychiatric care., • Assures access to psychiatric, substance use, medical services, and entitlement benefits., • Monitors client medication, including adherence and side-effects., • Administers standardized health screening tools, • Develops an individualized rehabilitation plan (Service/Support Plan) in accordance with client needs, strengths, and goals and in consultation with the treatment team and others of the client's choice., • Delivers community rehabilitation services according to individual need, including: Assertiveness/Self Advocacy Training, Community Integration Services/Resource Development, Daily Living Skills Training, Health Services, Medication Management Training, Parenting Training, Rehabilitation Counseling, Skill Development Services, Socialization, Substance Abuse Services, and Symptom Management., • Delivers housing support services according to individual need in the areas of education/employment support, behavioral health, harm reduction/substance use, assistance with obtaining and retaining entitlements, health care, emergency services, Health Home Care Coordination and transportation., • Documents client response to service, progress and regressions, and regularly updates the Service/Support Plan., • Trains clients in safety procedures and conducts fire drills and self-preservation tests., • Prepares residents for transition to independent living and makes necessary referrals., • Facilitates crisis intervention in the event of an emergency., • Staffs Emergency Phone on a rotating basis., • Maintains client charts and submits necessary notes and reports, including incident reports, in compliance with agency procedures., • Oversees maintenance of apartments, inventories furniture, and alerts program director of maintenance problems., • Attends in-service training as requested by supervisory personnel., • Provides coverage as needed for other staff on the program team., • Serves as "Qualified Mental Health Staff Person", • Duties as assigned by supervisor.Requirements: Sr. Case Manager Qualifications: M.A. in psychology or a human service related field. B.A. in psychology or a human service related field with a minimum of 3 years of experience providing direct care in human services. Experience working with adults with serious mental illness preferred. Strong written and verbal communication skills. Master’s Degree preferred. Scattered Site SCM Salary: $63,905 plus generous benefits Case Manager Qualifications: B.A. in psychology or a human services related field. Experience working with adults with serious mental illness preferred. Strong written and verbal communication skills. Scattered Site CM Salary: $55,632 plus generous benefits Please include a resume, cover letter and contact information for 3 professional references. ACMH is committed to the mental and physical wellbeing of vulnerable New Yorkers and is a leader in the provision of outreach and engagement, care management, rehabilitation, crisis support, and supportive housing. ACMH is committed to becoming an anti-racist organization and seeks to promote actionable change to create an intentional culture of equity at individual, interpersonal and institutional levels. For more information, visit our website: www.acmhnyc.org ACMH is an equal opportunity employer and does not discriminate in employment decisions based on race, color, creed, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, mental or physical disability, marital status, veteran status or citizenship status.

Job DescriptionDescription: Position: Senior Case Manager/Case Manager, Convent Avenue Reports to: Program Director Function: Provides case coordination and delivers community rehabilitation services. Location: Manhattan (Harlem) Schedule: Tuesdays through Saturdays (8:00am-4:00pm) Tasks: • Conducts home visits on a regular basis for assigned case load., • Obtains psychosocial histories and conducts functional skills assessments., • Establishes and maintains liaison with primary provider of psychiatric care., • Assures access to psychiatric, substance use, medical services, and entitlement benefits., • Monitors client medication, including adherence and side-effects., • Administers standardized health screening tools, • Develops an individualized rehabilitation plan (Service/Support Plan) in accordance with client needs, strengths, and goals and in consultation with the treatment team and others of the client's choice., • Delivers community rehabilitation services according to individual need, including: Assertiveness/Self Advocacy Training, Community Integration Services/Resource Development, Daily Living Skills Training, Health Services, Medication Management Training, Parenting Training, Rehabilitation Counseling, Skill Development Services, Socialization, Substance Abuse Services, and Symptom Management., • Delivers housing support services according to individual need in the areas of education/employment support, behavioral health, harm reduction/substance use, assistance with obtaining and retaining entitlements, health care, emergency services, Health Home Care Coordination and transportation., • Documents client response to service, progress and regressions, and regularly updates the Service/Support Plan., • Trains clients in safety procedures and conducts fire drills and self-preservation tests., • Prepares residents for transition to independent living and makes necessary referrals., • Facilitates crisis intervention in the event of an emergency., • Staffs Emergency Phone on a rotating basis., • Maintains client charts and submits necessary notes and reports, including incident reports, in compliance with agency procedures., • Oversees maintenance of apartments, inventories furniture, and alerts program director of maintenance problems., • Attends in-service training as requested by supervisory personnel., • Provides coverage as needed for other staff on the program team., • Serves as "Qualified Mental Health Staff Person", • Duties as assigned by supervisor.Requirements: Sr. Case Manager Qualifications: M.A. in psychology or a human service related field. B.A. in psychology or a human service related field with a minimum of 3 years of experience providing direct care in human services. Experience working with adults with serious mental illness preferred. Strong written and verbal communication skills. Master’s Degree preferred. Single Site SCM Salary: $60,355 plus generous benefits Case Manager Qualifications: B.A. in psychology or a human services related field. Experience working with adults with serious mental illness preferred. Strong written and verbal communication skills. Single Site CM Salary: $52,081 plus generous benefits Please include a resume, cover letter and contact information for 3 professional references. ACMH is committed to the mental and physical wellbeing of vulnerable New Yorkers and is a leader in the provision of outreach and engagement, care management, rehabilitation, crisis support, and supportive housing. ACMH is committed to becoming an anti-racist organization and seeks to promote actionable change to create an intentional culture of equity at individual, interpersonal and institutional levels. For more information, visit our website: www.acmhnyc.org ACMH is an equal opportunity employer and does not discriminate in employment decisions based on race, color, creed, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, mental or physical disability, marital status, veteran status or citizenship status.

Job DescriptionJOB SUMMARY The Department Case Manager supports individuals receiving OPWDD and other Regulatory Agencies to ensure the foundation necessary to achieve their highest level of independence as they transition into adulthood. Through person-centered planning, service coordination, and ongoing case management, the Case Manager facilitates access to social, vocational, and community-based opportunities in collaboration with the agency and external providers. The role includes intakes, enrollment for, afterschool and weekend respite services, day habilitation, camp, employment services, and community engagement. ABOUT YOU The Case Manager is responsible for the development, implementation, and ongoing monitoring of individualized service and habilitation plans in accordance with OPWDD/and other Regulatory Agencies. This includes ensuring services promote individualization, independence, inclusion, and productivity, as well as coordinating supports among internal agency departments, families, and external service providers to ensure continuity and quality of care. The Case Manager will work with the Department Senior Director to ensure all enrollment, reporting and compliance documentation is completed in a timely manner for all current and future programs. WHAT YOU’LL DO • Oversees client care by assessing treatment needs during the intake and enrollment process; developing, monitoring, and evaluating individualized treatment plans; facilitating interdisciplinary collaboration; and monitoring staff performance., • Manages the admission of new clients by reviewing records and applications and conducting comprehensive orientations., • Determines client needs through intake interviews; coordinating therapeutic, medical, psychosocial, and psychiatric evaluations; and reviewing clinician evaluations, treatment objectives, and care plans., • Establishes and coordinates treatment programs by developing schedules and routines; overseeing service delivery; and arranging necessary resources, including transportation and escorts., • Monitors ongoing cases by tracking attendance; evaluating treatment effectiveness and client responses; advocating for services and entitlements; securing additional resources; and offering ongoing client support., • Maintains accurate and compliant client records by reviewing case documentation and systematically recording significant events and progress updates., • Communicates client progress through weekly interdisciplinary meetings and formal evaluations; disseminates outcomes, barriers, and contributing treatment factors to clinical teams and families., • Facilitates client transition by reviewing and strengthening transition plans; coordinating post-transition services; educating and training family members; and providing appropriate community resources., • Improves treatment outcomes by analyzing, evaluating, and redesigning programmatic operational processes; implementing evidence-based improvements; and updating policies and procedures accordingly., • Prepares comprehensive reports by collecting, analyzing, and summarizing treatment outcomes, performance metrics, and trends; compiling statistical data; and completing grant and subsidy applications., • Maintains professional expertise by engaging in continuing education, reviewing professional literature, networking with peers, and participating in relevant professional organizations., • Strengthens departmental and organizational reputation by proactively assuming responsibility for new initiatives and identifying opportunities to add value and improve service delivery. OUR REQUIREMENTS • Must have a valid NY State Driver’s License, • Experience within a human service-related environment., • 2 years’ experience working with the Special Needs Population, • Knowledge of OPWDD Policies PREFERRED REQUIREMENTS: • Preferred BA/BS degree in Special Education, Social Work, Psychology- or any other Human Service-related fieldSALARY, • Full-time, • 40 Hours $50,000 - $55,000BENEFITS The JCC of Staten Island is committed to keeping you and your family healthy and happy through a comprehensive benefits program. Offerings include: subsidized options for Medical; offerings for Dental and Vision coverage, FSA and Dependent Care. We also offer free LTD, STD, Life Insurance, a Pension, 403B, generous program discounts, free membership, ample time off and much more! ABOUT US The Jewish Community Center of Staten Island was founded in 1929 with the goal of creating a home for the Jewish community by offering social, recreational, and educational activities. Over time, that mission expanded to help anyone who walked through the doors of any of our facilities. The JCC has become a true community center—not just for the Jewish community, but for the entirety of Staten Island. Programs serve the needs we see in our community and are constantly expanding to meet new demand. We serve people of all walks of life, from young children to seniors and everyone in between. The JCC is proud to offer services that help improve the quality of life for people on Staten Island and beyond. We strive to help those in need as well as provide recreational and educational opportunities for our members.The JCC of Staten Island is dedicated to encouraging harmony throughout the community by providing facilities and programs that are open to all regardless of race, religion, creed, color, national origin, sex, age, disability, marital status, sexual orientation, or political affiliation. Everyone is welcome at the JCC. Powered by JazzHR TEl0YqbGPr

Job Description CASE MANAGER QUEENS SUPERVISED RELEASE PROGRAM POSTED: 4/23/2026 ABOUT CJA The New York City Criminal Justice Agency (CJA) is a not-for-profit service and research organization that operates in partnership with the New York City Mayor's Office of Criminal Justice. CJA is the City's main pretrial services agency, combining operations, pilot projects, and research under one roof. CJA utilizes procedural justice practices to provide pretrial services to over 100,000 persons arrested annually in New York City. Information collected about these arrestees and subsequent case processing is maintained in the agency's internal and externally shared database systems, which are used to conduct descriptive and evaluation research on arrestee characteristics, case processing and court outcomes, and on issues and potential reforms to criminal justice policy in New York City. CJA's programs operate in the criminal courts and detention facilities 24 hours a day seven days a week within the 5 boroughs of NYC, employing over 300 employees, citywide. PROGRAM SUMMARY CJA operates a Supervised Release Program in Queens Criminal Court for defendants of all ages who are charged with felonies and misdemeanors, and who present a substantial likelihood of detention, but are at risk of failing to appear in court if released on recognizance. The program, which operates during the day and night court, screens targeted defendants for release, subject to specific conditions including maintaining face-to-face and telephone contact with the program, participating in a screening protocol for substance abuse and mental health issues, and agreeing to program monitoring and reporting of non-compliance, re-arrests and scheduled court appearances. POSITION SUMMARY Reporting to the Supervising Clinical Case Manager and under the direction of the Clinical Director, the Case Manager is a dynamic, knowledgeable, and experienced individual with a social service, psychology, or clinical background to help make an impact on the ever-changing role of the court system and alternative initiatives aimed at reducing detention and crime rates in the city. The Case Manager hired for this position will be working on a team that serves both youth and adult clients (ages 16 years and older). The Case Manager in this role will be responsible for building relationships with participants and their support systems. In building these relationships, the Case Manager will coach and connect people with resources to meet their unique needs, such as education and employment programs, career assessments, job readiness, and other opportunities aligned with their personal goals and interests. PRIMARY RESPONSIBILITIES The Case Manager's functions include: Client Needs Assessments: • Conducting the intake/assessment interview to identify participants' immediate needs, including risk factors for recidivism., • Assessing for mental health and substance abuse problems, making outside referrals as appropriate., • Working with people to explore interests and create plans to take steps towards meeting goals., • Assessing for school and/or job readiness and connecting young participants to quality school and job programming, vocational trainings, technical skills classes or other certification programs, as well as peer support services, based on their personal interests and goals., • Verifying participant contact information and age-appropriate activities and responsibilities to assign to participants at a designated level of supervision. Client Engagement: • Build relationships with program participants ages 16 years and older, • Identify and collaborate with support systems, such as guardians and significant, in participant's life., • Reviewing with participants the conditions of release, program agreement, and consents for disclosure, • Maintaining face-to-face and telephone contact with participants, monitoring re-arrests, and preparing on-calendar and off-calendar reports for court., • Utilizing cognitive behavioral therapy, including using the use of interactive journaling, in applicable sessions., • Run psychoeducational and supportive psychotherapeutic groups for participants ages 16-24 years old., • Motivating participants to engage in voluntary services. Documentation and Reporting: • Updating computerized case management appointments accordingly to produce periodic reports on participant's compliance., • Writing formal progress reports for each court date, in accordance with program requirements and quality standards; advocate for graduated sanctions for eligible clients., • Completing all necessary documentation and maintaining all data set reporting requirements in the program's case management database Teamwork and Relationship Building: • Maintaining professional communication with defense attorneys, Assistant District Attorneys, and referral agencies until transfer or completion of reporting responsibilities, • Appearing and advocating in court regarding participants' compliance as necessary, • Participating in clinical supervision, case conference meetings, staff meetings, and on-service trainings; identify new opportunities for staff development. MINIMUM QUALIFICATIONS • Bachelor's degree in social work, psychology, sociology, criminal justice, or other related field, • 2 years of experience in case management; at least 1 of those years working with an adolescent population., • Must be willing to work evening and weekend hours, as operations expand. PREFERRED QUALIFICATIONS • Knowledge of NYC Court Operations, • Familiarity with the Alternative to Detention (ATD), Alternative to Incarceration (ATI) or other advocacy program models, • Working knowledge of treatment programs (substance abuse, mental health, etc.) and other support services (GED, job training, YIP, etc.) for referrals, • Ability to exercise sound and quick judgment, • Excellent communication and writing skills, • Excellent time management skills, • Computer literate with the ability to quickly adapt to changing technology, • Bilingual skills preferred (Spanish, Mandarin, Korean, French-Creole, a plus). Those with other language skills are also encouraged to apply., • Credentialed Alcoholism and Substance Abuse Counselor (CASAC) or Credentialed Alcoholism and Substance Abuse Counselor in Trainee (CASACT) encouraged to apply Note: This position is expected to operate on a hybrid schedule with in-person work 4 days per week and 1 remote day. The successful hire must be able to assume responsibilities that are both remote and on-site, in accordance with CJA policy at the time of hire. SALARY: $67,165 Location: Long Island City or Kew Gardens *Internal applicants must be at least 1 year in their current role and in good standing (no disciplinary action within the last 90 days) to be eligible for this role. CJA VALUES Each employee at CJA is guided by these work values: • Commitment: We are committed to being active partners in criminal justice reform through initiatives and creative problem-solving that evaluates different methods and strategies for alternatives to detention., • Fairness: We are guided by fairness and the presumption of innocence for those who are detained and work with integrity and without bias to protect the privacy and interest of court-involved people and their families., • Innovation: We value curiosity as a driving force to lead the way in pretrial services. We use innovative techniques in research, pilot programs, and engaging justice-involved communities to execute our mission of reducing unnecessary pretrial detention. BENEFITS: CJA offers a very generous benefit plan including health, dental and vision insurance, a comprehensive mental health and wellness (EAP) plan, four weeks' vacation, paid holidays and a retirement plan with employer matching contributions. CJA is also strongly committed to professional learning and development for its staff members and offers staff varied opportunities for learning and development through partnerships and vendor services for web based, in-person professional development training, as well as in-house job training and development. NOTE: Only those candidates being considered will be contacted. No phone calls please. CJA is seeking applicants who pursue professional development pathways by participating in educational opportunities, reading professional publications, maintaining professional networks, and engaging with professional associations. CJA is committed to embodying the principles of Diversity, Equity, Inclusion, and Belonging as cornerstones of our mission and culture. The New York City Criminal Justice Agency is an Equal Opportunity Employer CJA is committed to creating a diverse work environment and is proud to be an equal opportunity employer. We do not discriminate based on race, color, national origin, sex, gender identity, religion, sexual orientation, age, disability, parental status, veteran status, or any other protected status under applicable laws. We encourage individuals of all backgrounds to apply.

Job Description Summary: The Safe Horizon DV Shelter Program provides safe and confidential spaces for DV Survivors and their children. We are committed to providing these services with empathy, compassion, professionalism, non-judgement, and respect. Our spaces respect survivors’ right to self-determination and focus on giving families and individuals the space, both emotional and physical, to heal from the victimization and trauma they have experienced. Responsibilities: The Case Manager provides both practical advocacy services and support to domestic violence survivors and their children in a residential setting. Duties may include some or all of the following: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients., • Provide ongoing safety assessment and risk management, crisis intervention, crisis counseling, emotional support and case management services of complex client cases, • Advocate on behalf of clients with both internal and external partners to increase client’s access to benefits and resources; provide accompaniment as necessary and requested by clients, • Maintain accurate and timely documentation of case files, including funder reports, • Engaging residents in weekly individual case management sessions that focus on engagement, de-escalation, risk management and safety assessment;, • Participating in staff meetings, case conferences, supervision meetings, trainings and other meetings as required;, • Assisting in the daily operations of the work site to maintain adequate coverage, and a trauma informed/ healing environment; Qualifications: • High school equivalency or high school diploma plus relevant training and experience in human services or related field, including some prior experience working with victims of crime If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdf Know Your Rights: Workplace discrimination is illegal. Hiring Range: $23.36 - 25.30 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center Safe Horizon was named one of City & State New York Top Workplaces of 2025

Job DescriptionDescription: Position: Senior Case Manager/Case Manager, Manhattan Supportive Apartment (MSA) Function: Provides case coordination and delivers community rehabilitation services. Reports to: Program Director Location: Manhattan Schedule: Mondays through Fridays (9:00am-5:00pm) Tasks: • Conducts home visits on a regular basis for assigned case load., • Obtains psychosocial histories and conducts functional skills assessments., • Establishes and maintains liaison with primary provider of psychiatric care., • Assures access to psychiatric, substance use, medical services, and entitlement benefits., • Monitors client medication, including adherence and side-effects., • Administers standardized health screening tools, • Develops an individualized rehabilitation plan (Service/Support Plan) in accordance with client needs, strengths, and goals and in consultation with the treatment team and others of the client's choice., • Delivers community rehabilitation services according to individual need, including: Assertiveness/Self Advocacy Training, Community Integration Services/Resource Development, Daily Living Skills Training, Health Services, Medication Management Training, Parenting Training, Rehabilitation Counseling, Skill Development Services, Socialization, Substance Abuse Services, and Symptom Management., • Delivers housing support services according to individual need in the areas of education/employment support, behavioral health, harm reduction/substance use, assistance with obtaining and retaining entitlements, health care, emergency services, Health Home Care Coordination and transportation., • Documents client response to service, progress and regressions, and regularly updates the Service/Support Plan., • Trains clients in safety procedures and conducts fire drills and self-preservation tests., • Prepares residents for transition to independent living and makes necessary referrals., • Facilitates crisis intervention in the event of an emergency., • Staffs Emergency Phone on a rotating basis., • Maintains client charts and submits necessary notes and reports, including incident reports, in compliance with agency procedures., • Oversees maintenance of apartments, inventories furniture, and alerts program director of maintenance problems., • Attends in-service training as requested by supervisory personnel., • Provides coverage as needed for other staff on the program team., • Serves as "Qualified Mental Health Staff Person", • Duties as assigned by supervisor.Requirements: Sr. Case Manager Qualifications: M.A. in psychology or a human service related field. B.A. in psychology or a human service related field with a minimum of 3 years of experience providing direct care in human services. Experience working with adults with serious mental illness preferred. Strong written and verbal communication skills. Master’s Degree preferred. Scattered Site SCM Salary: $63,905 plus generous benefits Case Manager Qualifications: B.A. in psychology or a human services related field. Experience working with adults with serious mental illness preferred. Strong written and verbal communication skills. Scattered Site CM Salary: $55,632 plus generous benefits Please include a resume, cover letter and contact information for 3 professional references. ACMH is committed to the mental and physical wellbeing of vulnerable New Yorkers and is a leader in the provision of outreach and engagement, care management, rehabilitation, crisis support, and supportive housing. ACMH is committed to becoming an anti-racist organization and seeks to promote actionable change to create an intentional culture of equity at individual, interpersonal and institutional levels. For more information, visit our website: www.acmhnyc.org ACMH is an equal opportunity employer and does not discriminate in employment decisions based on race, color, creed, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, mental or physical disability, marital status, veteran status or citizenship status.

Job Description Summary: The Safe Horizon DV Shelter Program provides safe and confidential spaces for DV Survivors and their children. We are committed to providing these services with empathy, compassion, professionalism, non-judgement, and respect. Our spaces respect survivors’ right to self-determination and focus on giving families and individuals the space, both emotional and physical, to heal from the victimization and trauma they have experienced. Responsibilities: The Case Manager provides both practical advocacy services and support to domestic violence survivors and their children in a residential setting. Duties may include some or all of the following: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients., • Provide ongoing safety assessment and risk management, crisis intervention, crisis counseling, emotional support and case management services of complex client cases, • Advocate on behalf of clients with both internal and external partners to increase client’s access to benefits and resources; provide accompaniment as necessary and requested by clients, • Maintain accurate and timely documentation of case files, including funder reports, • Engaging residents in weekly individual case management sessions that focus on engagement, de-escalation, risk management and safety assessment;, • Participating in staff meetings, case conferences, supervision meetings, trainings and other meetings as required;, • Assisting in the daily operations of the work site to maintain adequate coverage, and a trauma informed/ healing environment; Qualifications: • High school equivalency or high school diploma plus relevant training and experience in human services or related field, including some prior experience working with victims of crimeIf hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdfKnow Your Rights: Workplace discrimination is illegal. Hiring Range: $ 23.36-25.30 Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center Safe Horizon was named one of City & State New York Top Workplaces of 2025

Job Description Case Manager - MANDARIN SPEAKING MANDATORY POSITION OVERVIEW: The Case Manager is responsible for delivery of comprehensive, trauma informed advocacy and support for families with children impacted by housing instability. Case Managers will provide direct service provision through assessment, goal development and collaborative partnerships with internal and external service provider linkages to support, improve and restore stability. Case Managers will provide client centered engagement by providing direct service support for case management, establishing housing plans, vocational and educational service planning and connecting families with securing financial resources to assist with achieving permanent housing. Must speak Mandarin. MAJOR DUTIES AND RESPONSIBILITIES • Provide comprehensive trauma-informed case management services to families impacted by housing instability through advocacy, education, and resource coordination., • Complete intake and assessments of needs for stability and safety., • Provide trauma-informed counseling and crisis intervention to residents., • Participate in administrative and operational tasks, including completing required documentation in a timely manner to ensure quality service delivery and compliance with city and state regulations., • Practice trauma-informed, culturally, and linguistically sensitive, client-centered practices in all interactions with residents, staff, CBOs and other stakeholders., • Participate in professional development internal and external training to enhance and develop clinical skills with the client population., • Attend weekly supervision, group supervision, monthly case conferences, and staff meetings., • Perform other duties as assigned by the Director of Clinical Services and Program Director. SPECIFICATIONS FOR EDUCATION/CERTIFICATIONS/LICENSES • Bachelor’s degree in human services or related field preferred., • High diploma or GED plus three (3) years’ experience required. REQUIRED SKILLS AND EXPERIENCE • Bilingual - Mandarin REQUIRED, • Experience in conducting intakes, assessment, crisis intervention, resource coordination, case management, and counseling., • Experience in assessing vocational and educational needs to assist clients with job readiness and other economic empowerment opportunities., • Proficiency in trauma-informed care, client-centered practices and cultural humility., • Commitment to person-centered, recovery-focused and trauma-informed service strategies, upholding residents’ rights and self-determination in service provision to families., • Demonstrated sensitivity and experience with and/or knowledge of homelessness within disenfranchised communities including individuals who identify as lesbian, gay, bisexual, transgender, queer, and/or HIV-affected, the elderly and individuals with substance abuse and/or mental health issues., • Must have ability to be flexible of schedule as needed., • Must be able to lift 10 pounds at times, occasionally reach and bend., • May require occasional work outside established working hours, including evenings and weekends. Location: Flushing, Queens Shifts: Day

Job Description Summary: The Safe Horizon DV Shelter Program provides safe and confidential spaces for DV Survivors and their children. We are committed to providing these services with empathy, compassion, professionalism, non-judgement, and respect. Our spaces respect survivors’ right to self-determination and focus on giving families and individuals the space, both emotional and physical, to heal from the victimization and trauma they have experienced. Responsibilities: The Case Manager provides both practical advocacy services and support to domestic violence survivors and their children in a residential setting. Duties may include some or all of the following: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients., • Provide ongoing safety assessment and risk management, crisis intervention, crisis counseling, emotional support and case management services of complex client cases, • Advocate on behalf of clients with both internal and external partners to increase client’s access to benefits and resources; provide accompaniment as necessary and requested by clients, • Maintain accurate and timely documentation of case files, including funder reports, • Engaging residents in weekly individual case management sessions that focus on engagement, de-escalation, risk management and safety assessment;, • Participating in staff meetings, case conferences, supervision meetings, trainings and other meetings as required;, • Assisting in the daily operations of the work site to maintain adequate coverage, and a trauma informed/ healing environment; Qualifications: • High school equivalency or high school diploma plus relevant training and experience in human services or related field, including some prior experience working with victims of crimeIf hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdfKnow Your Rights: Workplace discrimination is illegal. Hiring Range: $ 23.36-25.30 Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center Safe Horizon was named one of City & State New York Top Workplaces of 2025

Job DescriptionAbout Lantern Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, infusions and more, Lantern delivers excellent care with significant cost savings to employers and their workforces. Lantern also pairs members with a dedicated care team, including Care Advocates and nurses, for the entirety of their care journey, helping them get back to good health, back to their families and back to work. With convenient access to specialists nationwide, Lantern means quality care is within driving distance for most. Lantern is trusted by the nation's largest employers to deliver care to more than 6 million members across the country. Learn more about us at lanterncare.com. About You: • You use LOGIC in your decision making and understand that progress is critical to making change. You focus on the execution of your content while balancing a fast-paced environment and you take the time to celebrate both the small & big wins., • INCLUSION is a core tenant of your personal beliefs. A diverse and inclusive environment is incredibly important to you. You understand and desire to be a part of a diverse team with different experiences and perspectives & you cherish the differences in each individual that you interact with., • You have the GRIT, drive and ambition to tackle big problems. Big problems require big ideas and a team that supports new ideas., • You care deeply for your customers are driven to keep HUMANITY in all decisions. Your customers aren't just the individuals using your product. They are the driving factor in your motivation to make a change., • Integrity guides you in life. Focusing on the TRUTH vs. giving people the answers they want to hear., • You thrive in a Team Environment. Collaboration is key in innovation and creating change. These pillars of LIGHT are a reminder to our team that we are making a difference by providing guidance and support in navigating the often complex and confusing landscape of healthcare. We hope that through this LIGHT, individuals can find their way to the best care, resources, and support they need to get back to life. If this sounds like you, we would love to connect to speak further about career opportunities at Lantern. Please apply to our role & someone from our Talent Acquisition Team will reach out to help you navigate our interview process. Member Activation Manager, Cancer & Infusions Lantern is transforming how members access specialty care — and as we scale, the systems, data, and technology that power our marketing engine must scale with us. Our member activation team is the critical first touchpoint: we make sure members know Lantern is in their corner from day one. This is a foundational role that sits at the intersection of technology, data, and strategy — one that directly enables both our internal marketing team and our client-facing growth functions to reach the right members with the right message at the right time. The Member Activation Manager, Cancer & Infusions is a senior individual contributor responsible for driving outreach, engagement, and enrollment of newly eligible members into Lantern's cancer and infusion navigation programs. You will lead activation strategies across assigned client populations, and collaborate cross-functionally with product, engineering, operations, clinical, account management, and analytics teams to optimize conversion and member experience. This role requires a blend of clinical literacy, empathetic communication, and data-driven operational thinking. This is an opportunity to build something meaningful at a mission-driven company that is redefining access to specialty care for millions of Americans. Location: Hybrid 3x a week in office Responsibilities: Member Outreach & Engagement • Lead proactive, multi-channel outreach (phone, email, mail) to newly identified members diagnosed with cancer or referred for infusion therapy., • Clearly articulate the value of Lantern's navigation program and address barriers to enrollment., • Achieve and exceed monthly activation targets across assigned client book of business, tracking performance against KPIs including call rate, engagement rate, and conversion rate. Program & Process Excellence • Develop and refine member activation playbooks, outreach scripts, and engagement sequences tailored to oncology and infusion populations., • Partner with the outbound and clinical teams to ensure seamless warm handoffs for newly activated members entering nurse navigation or center-of-excellence referral workflows., • Define and maintain data standards, segmentation frameworks, and audience management practices that enable personalized, compliant, and scalable member communications Cross-Functional Collaboration • Serve as the subject matter expert on member activation strategy for assigned client accounts, participating in escalated client-facing calls alongside Account Management as needed., • Collaborate with Analytics to interpret activation funnel data, surface insights, and recommend optimizations to outreach cadences and messaging., • Partner with Product and Technology on continuous improvements to activation tooling, CRM workflows, and reporting dashboards., • Contribute to the development of onboarding materials, training guides, and quality assurance frameworks for the Member Activation function., • Collaborate with Product and Engineering teams on data integrations, member data flows, and platform connectivity that support marketing use cases Requirements: • 5–8 years of experience in member engagement and activation, patient navigation, care coordination, health plan operations, or a related healthcare role., • Proven track record of meeting or exceeding outreach and engagement performance targets in a metrics-driven environment, across multiple channels, including email, SMS, paid digital, direct mail, and digital., • Exceptional verbal and written communication skills, with the ability to convey empathy and clarity in high-stakes member conversations., • Strong organizational and prioritization skills; comfortable managing a high-volume, multi-client workload with minimal supervision., • Proficiency with CRM platforms (e.g., Salesforce, HubSpot) and comfort navigating health-plan data or eligibility systems., • Hands-on expertise with enterprise MarTech platforms — including marketing automation & CRM (e.g. Salesforce Marketing Cloud), as well as experience working with CDP platforms (eg. Data360, Segment, Highspot), • Experience with member or customer data management, including segmentation, audience building, and CDP or data warehouse platforms, • Exceptional cross-functional collaboration skills, with the ability to translate technical concepts for non-technical stakeholders and align diverse teams around shared goals, • Experience working within a health tech startup, digital health company, or value-based care organization., • Familiarity with HIPAA, PHI handling best practices, and regulated member communication requirements. Preferred: • Experience supporting both B2B (employer/health plan) and B2C (member-facing) marketing programs within the same organization, • Familiarity with healthcare navigation, specialty benefits, or Centers of Excellence program ecosystems, ideally working with oncology, complex chronic condition, or infusion therapy populations—either in a clinical, administrative, or payer context., • Clinical background or certification (e.g., RN, LPN, CNA, CHW, or equivalent) with experience in oncology or infusion settings., • Strong instincts for process design — able to identify inefficiencies, build scalable systems, and document workflows that a growing team can execute consistently, • A builder's mindset: comfortable operating in an environment where infrastructure is still maturing and the opportunity to create lasting impact is significant, • Salesforce Marketing Cloud & Data360 experience highly preferred, • Passion for Lantern's mission to make excellent specialty care accessible and affordable for every member Core Competencies: • Member-Centered Empathy: Leads with compassion and meets members where they are, especially during a frightening or uncertain diagnosis., • Analytical Mindset: Uses data to prioritize outreach, identify drop-off points, and continuously improve activation rates., • Adaptability: Adapts quickly to evolving clinical criteria, client requirements, and operational processes., • Accountability: Takes ownership of outcomes and proactively communicates progress, blockers, and insights., • Cross-Functional Collaboration: Works seamlessly across clinical, account management, analytics, and product teams. Benefits • Medical Insurance, • Dental Insurance, • Vision Insurance, • Short & Long Term Disability, • Life Insurance, • 401k with company match, • Paid Time Off, • Paid Parental Leave Lantern does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Job DescriptionDescription: Position: Senior Case Manager/Case Manager, St. Hilda’s House Reports to: Program Director Function: Provides case coordination and delivers community rehabilitation services. Location: Manhattan (Hamilton Heights) Schedule: Sundays (9am-5pm), Mondays (7am-3pm), Tuesdays, Wednesdays, & Thursdays (9am-5pm) Tasks: • Conducts home visits on a regular basis for assigned case load., • Obtains psychosocial histories and conducts functional skills assessments., • Establishes and maintains liaison with primary provider of psychiatric care., • Assures access to psychiatric, substance use, medical services, and entitlement benefits., • Monitors client medication, including adherence and side-effects., • Administers standardized health screening tools, • Develops an individualized rehabilitation plan (Service/Support Plan) in accordance with client needs, strengths, and goals and in consultation with the treatment team and others of the client's choice., • Delivers community rehabilitation services according to individual need, including: Assertiveness/Self Advocacy Training, Community Integration Services/Resource Development, Daily Living Skills Training, Health Services, Medication Management Training, Parenting Training, Rehabilitation Counseling, Skill Development Services, Socialization, Substance Abuse Services, and Symptom Management., • Delivers housing support services according to individual need in the areas of education/employment support, behavioral health, harm reduction/substance use, assistance with obtaining and retaining entitlements, health care, emergency services, Health Home Care Coordination and transportation., • Documents client response to service, progress and regressions, and regularly updates the Service/Support Plan., • Trains clients in safety procedures and conducts fire drills and self-preservation tests., • Prepares residents for transition to independent living and makes necessary referrals., • Facilitates crisis intervention in the event of an emergency., • Staffs Emergency Phone on a rotating basis., • Maintains client charts and submits necessary notes and reports, including incident reports, in compliance with agency procedures., • Oversees maintenance of apartments, inventories furniture, and alerts program director of maintenance problems., • Attends in-service training as requested by supervisory personnel., • Provides coverage as needed for other staff on the program team., • Serves as "Qualified Mental Health Staff Person", • Duties as assigned by supervisor.Requirements: Sr. Case Manager Qualifications: M.A. in psychology or a human service related field. B.A. in psychology or a human service related field with a minimum of 3 years of experience providing direct care in human services. Experience working with adults with serious mental illness preferred. Strong written and verbal communication skills. Master’s Degree preferred. Single Site SCM Salary: $60,355 plus generous benefits Case Manager Qualifications: B.A. in psychology or a human services related field. Experience working with adults with serious mental illness preferred. Strong written and verbal communication skills. Single Site CM Salary: $52,081 plus generous benefits Please include a resume, cover letter and contact information for 3 professional references. ACMH is committed to the mental and physical wellbeing of vulnerable New Yorkers and is a leader in the provision of outreach and engagement, care management, rehabilitation, crisis support, and supportive housing. ACMH is committed to becoming an anti-racist organization and seeks to promote actionable change to create an intentional culture of equity at individual, interpersonal and institutional levels. For more information, visit our website: www.acmhnyc.org ACMH is an equal opportunity employer and does not discriminate in employment decisions based on race, color, creed, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, mental or physical disability, marital status, veteran status or citizenship status.

Job Description Incisive. Inclusive. Invested. We’re Axinn. Experienced, tenacious, and always trial-ready, we are committed to understanding complex legal challenges that impact the future of our clients' businesses, globally. Focusing on antitrust, intellectual property, and high-stakes litigation, our extensive teams in the U.S. possess deep knowledge and client-side experience across a range of sectors, including technology, healthcare, life sciences, and consumer products. At Axinn, inclusivity is central to who we are. We have a purpose that goes beyond profit, which includes fostering a fair, welcoming workplace and supporting the communities where we live and work. We actively recognize talent and promote opportunities for all team members. By embracing the unique experiences and perspectives of our people, we fuel creativity and deliver results for our clients. Reporting to the Senior Marketing Operations Manager, the Graphics Specialist will support the development and design of firmwide presentations and visual materials, including client presentations, court and regulatory authority materials, pitches, proposals, internal and external speaking engagement presentations, event materials, digital graphics and other branded collateral. This role will provide hands-on design support to lawyers and internal departments, including Marketing, HR, Recruiting, and Workplace, Culture & Opportunity, while maintaining the Firm’s brand standards and making effective use of existing templates and resources. Responsibilities and Duties: • Conceptualize and design polished PowerPoint presentations, graphics and other visual materials using existing templates and brand assets, • Translate complex information and data into clear, engaging visuals, including timelines, infographics, diagrams, charts, graphs, maps, tables and other graphic elements, • Apply strong design principles, including layout, alignment, color, typography and visual hierarchy, across presentations and other branded materials, • Create graphics and visual assets for digital, print, event, recruiting, internal communications and other firmwide needs, • Ensure all materials align with the Firm’s brand and visual identity standards, • Update and convert existing PowerPoint and Google Slides presentations into current templates, ensuring consistent formatting and compliance with Firm standards, • Improve imagery, logos, layouts and other design elements to enhance clarity, consistency and visual impact, • Maintain a library of PowerPoint templates, graphic assets and design resources that reflect the Firm’s evolving needs and current design practices, • Ensure presentations and other materials are polished, accurate and technically sound across live, virtual, digital and print formats, • Collaborate with lawyers, Marketing and other business departments to translate complex content and ideas into clear, effective visual materials, • Serve as a firmwide resource for presentation and graphic design, • Manage multiple projects and deliver high-quality, error-free work under tight deadlines, • Other duties as assigned Education, Experience, and Skills Required: • Bachelor’s degree required, preferably in graphic design, visual communication, or a related field, • Minimum of five (5) years of professional experience designing presentations, graphics and other visual materials, preferably in a law firm, professional services or corporate environment, • Flexibility to be available during off-hours on a rotating basis to meet urgent deadlines or support high-priority projects, • Expert-level proficiency in Microsoft PowerPoint, Adobe Creative Cloud applications, Canva and other design platforms, with a strong command of design principles, visual storytelling and advanced formatting techniques, • Excellent interpersonal and communication skills, both verbal and written, • Effective time management skills, with the ability to handle a variety of tasks simultaneously and manage multiple projects while prioritizing assignments, • Demonstrate sound judgment and a high level of trustworthiness when handling confidential and sensitive information, • Ability to build rapport with attorneys at all levels, professional staff, and vendors, • Strong organizational skills with great attention to detail, • General knowledge of office equipment and tools, • Self-motivated, with the ability to work independently but within a team environment, • Exceptional critical thinking and problem solving skills Benefits At Axinn, we offer market competitive wages and generous benefit options to our valued employees. This includes, but is not limited to, the following: • Competitive starting pay and annual discretionary bonus and raise eligibility, • Generous paid time off benefits (vacation, personal days, holidays, and sick leave), • Firm paid short and long-term disability, plus life and accident insurance, • 401(k) Profit Sharing Plan and Cash Balance Retirement Plan with generous employer contributions (please ask for further details re: eligibility requirements), • Comprehensive medical, dental, and vision insurance options, • Flexible spending and health savings accounts (medical plan dependent), • Firm paid comprehensive Employee Assistance Program (EAP), • Student loan refinancing discounts, • Fitness/Gym dues reimbursement program, • Hybrid remote work schedules are available for most employees (per current policy, in-office presence is required at least 3-days per week and fully remote roles are not available) Position Details This is a full-time, benefits eligible, non-exempt level position. Final rate of pay will be commensurate with the incumbent’s experience, with a targeted hiring range of $80,000 – $110,000 annually (the upper range reserved for highly qualified applicants). This position is currently available in our NY, DC, and SF office locations. Axinn is an equal employment opportunity employer and is committed to creating an environment that draws upon the strength of the diversity of its workforce to achieve excellence in the Firm's field and beyond

Job Description SMCP - Sandro, Maje, Claudie Pierlot Full Time Sales Supervisor at SMCP (Sandro & Maje) Location: Bloomingdale's 59th Street Flagship About SMCP: At SMCP, we embody the essence of Parisian elegance with our renowned brands, Sandro and Maje. With a commitment to accessible luxury, we bring high-fashion designs and sustainability together, crafting exceptional products and memorable experiences. Operating in over 47 countries, we are financially stable and in an exciting phase of growth, led by a strong and experienced senior leadership team. Our culture thrives on engagement, inclusivity, and corporate social responsibility, ensuring that our success is built on both innovation and care for our planet. By 2030, we aim to meet ambitious sustainability goals, all while offering Parisian chic with a modern twist. Our collections reflect the dynamic interplay of casual elegance and evening sophistication, created for individuals who value both style and sustainability. Why SMCP: SMCP is more than just a fashion house—it's a forward-thinking company where innovation and sustainability come together. As we continue to lead the accessible luxury market, we focus on growth, stability, and prioritizing internal mobility for our people. With a dedicated senior leadership team guiding us, we offer a culture that fosters creativity, engagement, and meaningful career opportunities. Our collections from Sandro and Maje blend timeless Parisian style with a contemporary edge, allowing individuals to express their unique personality through fashion. Joining SMCP means becoming part of an evolving story, where passion, creativity, and sustainability are at the forefront. Together, we will continue shaping the future of fashion with a strong foundation of growth, stability, and engagement. To learn more about our global presence and values, visit our website at SMCP Global. At SMCP, We Style Happiness at Work—Lead with Passion and Purpose! As a Sales Supervisor, you'll be at the forefront of creating outstanding client experience while mentoring and inspiring your team to achieve excellence. You'll build meaningful relationships with clients and lead by example, delivering inspirational, authentic, and personalized service. Your passion for fashion and customer care will shine through as you style clients from head to toe, guiding them through a memorable shopping experience. You'll be responsible for reinforcing our branded customer service experience and leading the team in executing our sales and service initiatives. This includes educating customers about our products, helping them find the perfect selections, and ensuring they have an exceptional experience that keeps them coming back. You will also play a key role in creating a seamless operational flow, assisting with back-of-house processes, and contributing to the overall efficiency of the store. In addition to driving sales and customer loyalty, you'll mentor and coach your sales team, fostering a positive and motivating work environment. By modeling the behaviors that create lasting client relationships, you'll help your team grow professionally and exceed performance expectations. This role is an excellent opportunity for those passionate about leadership and looking to grow into an Assistant Store Manager or other career advancement within SMCP. What You'll Do: Leadership & Team Development • Lead by example, setting the standard for clienteling and customer service., • Coach and mentor associates to enhance selling skills, service techniques, and product knowledge., • Foster a high-performing, motivated team culture. Client Experience & Sales • Build strong client relationships through personalized service and follow-ups., • Provide expert styling guidance to create an exceptional shopping experience., • Achieve monthly sales targets while driving overall team performance. Store Operations & Presentation • Maintain selling floor standards to ensure a visually appealing and organized store., • Oversee product replenishment, keeping inventory aligned with demand., • Handle customer concerns professionally, turning challenges into positive experiences. Operational Excellence • Support back-of-house processes, including cash handling and KPI tracking., • Assist with opening/closing procedures to ensure smooth daily operations., • Drive sales and KPI success by fostering a results-driven environment. Who You Are: • 1–2 years of sales or service experience, preferably with some supervisory background., • Passionate about fashion, with a keen eye for Parisian chic and luxury retail., • A natural leader—confident, inspiring, and eager to mentor others., • A strong communicator—friendly, outgoing, and persuasive., • Social media savvy (a plus, but not required)., • Adaptable and flexible with scheduling to meet business needs., • Ambitious and driven, with a desire to grow into an Assistant Store Manager role., • Flexible availability, including evenings, weekends, and holidays, is required. Join a Career That Fits Your Life: At SMCP, we provide more than just a job—we provide a path to grow, thrive, and be part of something exceptional. Your talent and dedication are rewarded with competitive base hourly pay, individual commission, and sales incentives. With our 50% shopping discount and seasonal wardrobe offering, you'll always feel confident in the latest collections—because style starts with you. We also provide a cell phone contribution. We know that security and well-being matter. That's why we provide comprehensive health, dental, life insurance, and disability coverage, an employer-matched 401(k), and paid time off (vacation, sick time, holidays)—plus paid parental leave and pet benefits. You'll also have access to resources like our Employee Assistance Program (EAP), which includes personalized guidance, expert care, and mental health support through every stage of life, along with MAVEN Family Planning, providing additional support for family planning and wellness. At SMCP, you're not just an employee, you're a valued part of a team that celebrates passion, creativity, and excellence. With a dynamic, engaging workplace and a people-first culture, you'll find a career that's as rewarding as it is inspiring. Ready to lead with confidence and style? Apply today and become part of the SMCP Dream Team! NYC COMPENSATION RANGE$23.50—$27 USD

Job Description About the Brand Istanbul-based, NISHANE niche fragrances are rooted in traditions intertwined with cosmopolitan inspirations. Each scent is designed as a tribute to different emotions and moods to ensure cherished moments to remember. About the Role We are seeking a passionate and driven Sales Supervisor for our boutique in Nolita coming August 2026. As a key leader in our team, you will play a pivotal role in managing day-to-day store operations, driving sales, and cultivating exceptional customer relationships. Your leadership will inspire your team to create memorable and elevated in-store experiences, reflecting the prestige and excellence of the brand. As a Sales Supervisor, you will work closely with the Store Leader/General Manager to implement strategic initiatives designed to boost team performance, increase revenue, and uphold exceptional guest service standards. In this leadership role, you will not only guide and motivate your team but also oversee key operational functions such as inventory management, visual merchandising, and shipment processing, ensuring the smooth and efficient running of the store. With a one-team mindset, you will also contribute to market and brand initiatives such as promotional events, activations, and store openings. You’ll leverage technology and systems such as Shopify, Endear, and Slack to optimize store operations. As a hands-on leader, you will manage both the customer experience and support your team’s growth, all while operating independently and effectively under pressure. Position Qualifications • Demonstrated leadership skills with the ability to inspire, guide, and collaborate effectively with teams to achieve both individual and organizational goals., • Foundational experience in retail or intimate customer-focused roles, with a proven track record of delivering exceptional guest experiences; experience in related categories is highly desirable., • Flexibility to accommodate dynamic business needs, including availability for days, nights, weekends, and holidays., • Active and engaged presence on the sales floor, with the physical capability to stand, walk, climb ladders, and lift up to 50 pounds to ensure operational excellence and an elevated customer experience., • Must be 18 years of age or older. Hourly Pay Range: $23 to $25. Compensation will be determined based on the candidate's experience, skills, competencies, and qualifications. Interpersonal skills • People Leadership: effectively guides and motivates others through coaching and mentoring, assists with training and building a bench of future leaders., • Customer-Centric & Hospitality-Driven: seeks to create genuine and authentic connections, anticipates needs and possesses exceptional selling skills., • Adaptable & Entrepreneurial: Thrives in a dynamic, matrixed environment by staying nimble, maintaining a growth mindset, identifying root causes, and creatively solving challenges., • Collaborative Team Player: Actively seeks and offers feedback, excels at building relationships, and thrives when working closely with teams., • Exceptional Communicator: Possesses strong communication skills to clearly convey information, provide constructive feedback, and foster positive relationships with team members and clients., • Professional & Reliable: Consistently punctual and dependable, adept at handling client inquiries, complaints, and requests with empathy and professionalism., • Brand Champion & Product Expert: Demonstrates deep product knowledge and delivers accurate, valuable insights to enhance the client experience., • Detail-Oriented & Efficient: Consistently produces high-quality, polished work with exceptional efficiency and effectiveness. Key Performance Indicators (KPI’s) • Sales-driven performance with a focus on achieving and exceeding both personal and team sales goals by optimizing key metrics such as Conversion Rates, Units Per Transaction (UPT), and Average Order Value (AOV). Consistently delivers results through proactive client engagement, strategic selling techniques, and an unwavering commitment to excellence, • Excel in customer retention by delivering personalized experiences, leveraging effective networking, and maintaining exceptional Net Promoter Scores (NPS), secret shopper results, and fostering lasting relationships., • Demonstrate strong organizational and time-management skills, consistently completing tasks and meeting deadlines with efficiency and precision. About LEAP The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here! LEAP Perks • Bonus eligible, • Medical, Dental & Vision benefits (must average 32+ hours a week), • AllOne Health - Employee Assistance Programs, • 401K, • Accrued PTO:, • Full-time hourly employees can accrue up to two weeks (80 hours) of paid time off annually, excluding restricted dates during busy retail seasons, with manager approval., • Part-Time hourly employees can accrue based on local laws, • Employee discount + wardrobe allotment for participating Leap brands In order to achieve our mission, we need to work hard to create a diverse community of Leapers to support the brand and customers we serve and help us all grow and thrive individually and as a team. Our differences make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued Powered by JazzHR FCTA3jsbuJ

Job Description About the Brand Halfdays launched in 2020 and since then, we’ve expanded into outdoor apparel for the mountain year-round, but ski is where everything started for us. It’s why we design technical products that can compete at the highest level of the sport, but can be worn by every level of skier: because everyone (!) deserves to own the mountain. About the Role: We are seeking a passionate and driven Sales Supervisor for our Halfdays boutique in Brooklyn, Opening August 2026 - September 2026. As a key member of the leadership team, you will support the Store Leader/General Manager in driving daily business operations, sales performance, and an elevated, service-first culture. This role blends hands-on leadership with strong business execution. You will lead from the sales floor—coaching, motivating, and developing associates in real time to deliver personalized, memorable client experiences. Through clear communication, thoughtful feedback, and a collaborative mindset, you will help foster a high-performing team environment rooted in accountability, professionalism, and brand pride. You will partner closely with store leadership to execute strategic initiatives that increase revenue, strengthen client retention, and uphold operational excellence. Responsibilities include supporting inventory management, visual merchandising, shipment processing, and ensuring all brand standards are executed with precision and attention to detail. With a one-team mindset, you will also contribute to broader market and brand initiatives such as promotional events, activations, and store openings. Comfortable operating in a dynamic, fast-paced environment, you will leverage tools such as Shopify, Endear, and Slack to support client outreach, team communication, and business operations. Position Qualifications • Prior leadership or supervisory experience in retail or customer-focused environments, with a demonstrated ability to inspire, coach, and develop team members., • Proven ability to deliver exceptional, personalized client experiences and build authentic customer relationships that drive loyalty and results., • Strong selling skills with the ability to anticipate client needs, overcome objections, and consistently achieve personal and team sales goals., • Entrepreneurial and adaptable mindset, with comfort navigating evolving business needs while maintaining focus and accountability., • Collaborative team player who communicates clearly, provides constructive feedback, and builds strong cross-functional relationships., • Professional presence with the ability to handle client inquiries, concerns, and escalations with empathy and sound judgment., • Strong attention to detail and organizational skills to ensure operational excellence across merchandising, inventory, and daily task execution., • Flexibility to accommodate dynamic business needs, including availability for days, nights, weekends, and holidays., • Active and engaged presence on the sales floor, with the physical capability to stand, walk, climb ladders, and lift up to 50 pounds., • Must be 18 years of age or older. Hourly Pay Range: $22-$24. Compensation will be determined based on the candidate's experience, skills, competencies, and qualifications. Key Performance Indicators (KPIs) • Sales Performance: Achieves and exceeds personal and team sales goals by optimizing key metrics including Conversion Rate, Units Per Transaction (UPT), and Average Order Value (AOV) through proactive client engagement and strategic selling., • Client Retention & Experience: Drives strong Net Promoter Scores (NPS), secret shopper results, and repeat business through personalized outreach and relationship-building., • Operational Excellence: Demonstrates strong organizational and time-management skills, ensuring tasks are completed accurately and on time while maintaining brand standards. About Leap: The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here! Leap Perks: • Bonus eligible, • Medical, Dental & Vision benefits (must average 32+ hours a week), • AllOne Health - Employee Assistance Programs, • 401K, • Accrued PTO:, • Full-time hourly employees can accrue up to two weeks (80 hours) of paid time off annually, excluding restricted dates during busy retail seasons, with manager approval., • Part-Time hourly employees can accrue based on local laws, • Employee discount + wardrobe allotment for participating Leap brands In order to achieve our mission, we need to work hard to create a diverse community of Leapers to support the brand and customers we serve and help us all grow and thrive individually and as a team. Our differences make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued. Powered by JazzHR D04fJpNMLZ

Job Description About the Brand: Established in 2018, JW PEI is a Los Angeles-based fashion label dedicated to creating a cutting-edge vegan designer brand, made for every modern woman. The inspiration behind it was the belief that fashion should be effortless, inclusive, and empowering. We aim to stand out for our extraordinary design and our day-one commitment to vegan leather made from recycled plastics, with the least impact on the planet and a true sense of social and environmental responsibility. About the Role: We are seeking a passionate and driven Sales Supervisor for our JW PEI boutique in Soho. As a key member of the leadership team, you will support the Store Leader/General Manager in driving daily business operations, sales performance, and an elevated, service-first culture. This role blends hands-on leadership with strong business execution. You will lead from the sales floor—coaching, motivating, and developing associates in real time to deliver personalized, memorable client experiences. Through clear communication, thoughtful feedback, and a collaborative mindset, you will help foster a high-performing team environment rooted in accountability, professionalism, and brand pride. You will partner closely with store leadership to execute strategic initiatives that increase revenue, strengthen client retention, and uphold operational excellence. Responsibilities include supporting inventory management, visual merchandising, shipment processing, and ensuring all brand standards are executed with precision and attention to detail. With a one-team mindset, you will also contribute to broader market and brand initiatives such as promotional events, activations, and store openings. Comfortable operating in a dynamic, fast-paced environment, you will leverage tools such as Shopify, Endear, and Slack to support client outreach, team communication, and business operations. Position Qualifications • Prior leadership or supervisory experience in retail or customer-focused environments, with a demonstrated ability to inspire, coach, and develop team members., • Proven ability to deliver exceptional, personalized client experiences and build authentic customer relationships that drive loyalty and results., • Strong selling skills with the ability to anticipate client needs, overcome objections, and consistently achieve personal and team sales goals., • Entrepreneurial and adaptable mindset, with comfort navigating evolving business needs while maintaining focus and accountability., • Collaborative team player who communicates clearly, provides constructive feedback, and builds strong cross-functional relationships., • Professional presence with the ability to handle client inquiries, concerns, and escalations with empathy and sound judgment., • Strong attention to detail and organizational skills to ensure operational excellence across merchandising, inventory, and daily task execution., • Flexibility to accommodate dynamic business needs, including availability for days, nights, weekends, and holidays., • Active and engaged presence on the sales floor, with the physical capability to stand, walk, climb ladders, and lift up to 50 pounds., • Must be 18 years of age or older. Hourly Pay Range: $23 to $25. Compensation will be determined based on the candidate's experience, skills, competencies, and qualifications. Key Performance Indicators (KPIs) • Sales Performance: Achieves and exceeds personal and team sales goals by optimizing key metrics including Conversion Rate, Units Per Transaction (UPT), and Average Order Value (AOV) through proactive client engagement and strategic selling., • Client Retention & Experience: Drives strong Net Promoter Scores (NPS), secret shopper results, and repeat business through personalized outreach and relationship-building., • Operational Excellence: Demonstrates strong organizational and time-management skills, ensuring tasks are completed accurately and on time while maintaining brand standards. About Leap: The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here! Leap Perks: • Bonus eligible, • Medical, Dental & Vision benefits (must average 32+ hours a week), • AllOne Health - Employee Assistance Programs, • 401K, • Accrued PTO:, • Full-time hourly employees can accrue up to two weeks (80 hours) of paid time off annually, excluding restricted dates during busy retail seasons, with manager approval., • Part-Time hourly employees can accrue based on local laws, • Employee discount + wardrobe allotment for participating Leap brands In order to achieve our mission, we need to work hard to create a diverse community of Leapers to support the brand and customers we serve and help us all grow and thrive individually and as a team. Our differences make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued. Powered by JazzHR Ggftx9cfcg

Job Description About the Brand Hey! We’re SET. We’re here to simplify the way you get dressed. In an effort to be more effortless, we design athleisure that blurs the line between form and function. Whether you're getting active or actively chilling on the couch, our elevated essentials take you there. We’re a community first and a brand second. Seriously. Everything we create is with you in mind— from styles and colors, to what's to come and what's coming back. We believe open communication is key, because we’re at our best when you feel yours. We love to share what's going on BTS (behind the SET). Production planning, photoshoots, business day-to-day, what's up next, the good, the bad and the challenging. We're big on keeping it real and we'll always share the "why," because you deserve it. About the Role: We are seeking a motivated and service-driven Assistant Store Manager for our boutique powered by the Leap Platform, located in the West Village. This role is ideal for an emerging retail leader ready to take on increased business ownership and people leadership responsibility within a fast-paced, client-focused environment. In partnership with the Store Manager, you will help lead the daily business, drive sales performance, and deliver an elevated and service-first in-store experience. You will serve as a hands-on leader on the sales floor, reinforcing brand standards, developing team members through real-time coaching and feedback, and fostering a collaborative culture rooted in accountability and professionalism. You will also support talent recruitment, onboarding, and team development while helping maintain accountability to business goals and service expectations. As a brand ambassador and local market contributor, you will support client outreach, community engagement efforts, and in-store events that strengthen customer relationships and drive brand awareness. Operational excellence is central to success in this role. You will oversee key aspects of daily store operations including visual merchandising, inventory management, shipment processing, scheduling, opening/closing procedures, and overall organization. The ideal candidate is adaptable, detail-oriented, and confident leading the business in the Store Manager’s absence. This role may extend beyond your primary location, occasionally supporting other Leap-powered stores within the market. Responsibilities may include assisting with new store openings, onboarding team members, providing sales floor coverage, or supporting community activations. Position Qualifications • Proven retail leadership experience, ideally within boutique, premium, or lifestyle brands, with a passion for delivering elevated and personalized client experiences., • Strong leadership and interpersonal skills with the ability to coach, motivate, and develop teams through hands-on floor leadership and clear communication., • Demonstrated ability to drive sales through client engagement, styling, outreach, and relationship-building., • Strong business acumen with the ability to identify trends, support business strategies, and contribute to overall store performance., • Entrepreneurial mindset with comfort navigating fast-paced and evolving retail environments while maintaining focus and accountability., • Experience supporting recruitment, onboarding, and retention efforts to help build strong store teams., • Strong operational skills across scheduling, inventory management, visual standards, shipment processing, and policy compliance., • Professional presence with the ability to confidently handle customer concerns, team challenges, and day-to-day business needs with sound judgment., • Proficiency with digital tools such as Shopify, Endear, Slack, and Google Workspace to support business operations and communication., • Flexible availability, including evenings, weekends, holidays, and occasional travel as needed., • Ability to actively lead on the sales floor, including standing, walking, using ladders, and lifting up to 50 lbs., • Must be 18+ years of age. Hourly Pay Range: $27 to $30. Compensation will be determined based on the candidate's experience, skills, competencies, and qualifications. Key Performance Indicators (KPIs) • Sales & Service: Supports achievement of sales goals while delivering elevated and personalized client experiences., • Client Engagement: Contributes to strong client retention and outreach efforts through relationship-building and community engagement., • Operational Excellence: Maintains high standards across inventory accuracy, merchandising, organization, and procedural compliance., • Team Development: Supports onboarding, coaching, and ongoing team development to drive engagement and performance., • Leadership Presence: Acts as a dependable leader on the sales floor and confidently oversees store operations in the Store Manager’s absence. About Leap: The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here! Leap Perks: • Bonus eligible, • Medical, Dental & Vision benefits (must average 32+ hours a week), • AllOne Health - Employee Assistance Programs, • 401K, • Accrued PTO:, • Full-time hourly employees can accrue up to two weeks (80 hours) of paid time off annually, excluding restricted dates during busy retail seasons, with manager approval., • Part-Time hourly employees can accrue based on local laws, • Employee discount + wardrobe allotment for participating Leap brands In order to achieve our mission, we need to work hard to create a diverse community of Leapers to support the brand and customers we serve and help us all grow and thrive individually and as a team. Our differences make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued. Powered by JazzHR ZAIVXQZek2

Job Description Why J.McLaughlin? J.McLaughlin was founded in 1977 by brothers Kevin and Jay McLaughlin with a mission to create an American Sportswear brand that offered two key components: classic clothing with current relevance and a retail environment that has a neighborhood feel. The J.McLaughlin brand has always been more about style than fashion: straightforward, unpretentious, and devoid of the superfluous. Our clothing is rooted in the tradition of sport, work, and play. With over 150 retail locations, each store is entirely unique, attentively designed to reflect the town's color, character, and architecture. This attention to detail extends to exemplary customer service and local philanthropic engagement. Our “Culture of Kindness” creates an environment with respect, politeness, consideration, and empathy that creates a family like atmosphere and focuses on giving back to the community. The company has an entrepreneurial spirit which fosters great experience and career opportunities, complemented with our great incentive benefits programs. Overview J.McLaughlin is a specialty American Sportswear and Accessories brand headquartered in New York. J.McLaughlin has the reputation for being “local and loyal”, building meaningful relationships within the each community and providing customers with highly personalized service. We are a growing company with a focus on our culture of kindness, cultivating an exceptional atmosphere in which to work and shop. We are looking for a highly motivated, results driven Assistant Manager for our retail store, with a passion for classic American Sportswear and the ability to lead the team to achieve goals while upholding the ideals and standards of the company. The ideal candidate should be sales driven and leads by example in building impactful relationships. The Assistant Manager would partner with the Store Manager on all aspects of the business, from sales, customer service, visual merchandising, team development, staffing and operations. As brand ambassadors, Assistant Managers are the experts in taking care of clients, selling, driving the business, and creating a unique shopping experience with new and existing customers. About the Role Essential Functions: • Act as the Brand Ambassador by embracing the company culture to develop and cultivate strong relationships with clients and our communities, • Motivate and engage the store team by setting clear goals and expectation to achieve objectives and contribute the overall success of the store, • Provide exemplary client service to create a customer centric, friendly retail environment that fosters loyalty within our communities, • Mentor sales associates by providing them with selling techniques, product knowledge and clienteling methods to help them grow their business, • Manage store operations to ensure all aspects of the business run effectively and efficiently while keeping customers the top priority Additional Job Responsibilities: • Support the store manager with all areas of the business, including sales, customer service, loss prevention, training, merchandising, inventory management and store operations, • Create and maintain a culture of kindness that is client and team focused, • Train and develop teams on selling skills, product knowledge, operations, and coach in the moment to maximize sales, • Support the execution of a client outreach plan, utilizing clienteling tools to inform customers about upcoming events and when new product arrives, • Assist store managers with store events and trunk shows, continuing to build a reputation of being a local and loyal retailer., • Drive sales by demonstrating extensive product knowledge and the ability to make appropriate suggestions to the client, • Understand sales plans, key metrics and how they contribute to the store’s overall success, • Effectively use the POS system to provide exemplary customer service, • Plan and prioritize the workload and ensure the customer is the top priority, • Effectively communicate needs of the business with Store Manager, District Manager and store teams, • Take a collaborative approach, sharing best practices, ideas, and information with peers across all markets and build productive relationships, • Answer customer questions and inquiries, and concerns to resolve customer issues in a timely manner, • Communicate and execute all direction from Retail Operations and the Corporate Office, • Plan and prioritize the workload and ensure the customer is the top priority., • Assist the store manager in merchandising the sales floor to maximize sales while adhering to visual standards, • Maintain a clean and organized sales floor, stock room, and common areas to ensure a welcoming environment, • Adhere and enforce to company policies and procedures and standards of professionalism, • Lead by example and maintain the highest level of integrity at all times What we are looking for Skills & Requirements: • 1+ years of retail management preferred, • Bachelor’s degree or equivalent experience, • Team player with strong communication and interpersonal skills, • Consistently demonstrates accountability, reliability, and professionalism, • Proven track record achieving sales goals and takes accountability for results, • Positive and self-motivated to win every customer, • High energy and results driven, • Adapts positively to change and has strong problem-solving skills, • Ability to multi-task, while keeping the customer the top priority, • Able to work various shifts, including weekends and holidays, • Comfortable standing for long periods of time; must be able to lift up to 30 pounds Equal Opportunity J.McLaughlin is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Job Description Ana Luisa is a Brooklyn-based e-commerce jewelry brand with a simple, but clearcut idea that high quality jewelry shouldn't cost the planet. We believe that how we create our pieces matters just as much as why people wear them and that luxury shouldn't be defined so narrowly and designed for so few. We design, craft and deliver exceptional everyday pieces for everyone, priced fairly and produced ethically to create a positive impact for both people and the planet. About the job As a dedicated leader, the Store Manager drives their team to success, fostering a culture that embodies our brand and consistently exceeds customer expectations. They create a positive and inclusive working atmosphere, promoting growth and development within their team while ensuring that every customer enjoys a high-touch shopping experience that builds strong client relationships. The Store Manager leads by example, upholding the highest standards for both the team and the store. With charisma and a passion for people, they will oversee all aspects of store performance, including people management, product excellence, process efficiency, and profitability. By partnering closely with our HQ cross-functional teams, the Store Manager consistently exceeds targets, ensures the store's financial health, and serves as a true brand ambassador, always keeping the focus on people and clients by upholding our values. The Store Manager will initially report to the District Sales Manager Location: Upper East Side What you’ll be responsible for Team Leadership • Drive recruitment, onboarding, and retention efforts, ensuring a seamless transition for new hires and fostering a cohesive, inclusive team environment, • Cultivate a positive, collaborative atmosphere that promotes engagement, teamwork, and productivity, while consistently upholding the company’s values, • Drive team growth and development by providing training, coaching and ongoing feedback in essential areas such as product knowledge, selling techniques and delivering exceptional customer experiences, • Strategically implement the brand’s vision and objectives, effectively communicating all key-performance-indicator (KPI) metrics, expectations, directives and store initiatives to the team, • Coordinate and lead individual one-on-one meetings with store team members to provide guidance, support and a platform for open communication, • Efficiently coordinate team schedules to meet the needs of the business, ensuring optimal staffing levels for peak hours, store events and marketing initiatives, • Conduct annual performance reviews, offering constructive feedback and recognizing achievements, while also identifying areas for growth and development KPIs & Profitability • Inspire and guide the team with a positive and motivational approach to achieve individual KPI results, surpass store sales targets, and foster a culture of exceptional performance and success, • Continuously assess weekly, monthly and quarterly revenue goals and KPIs, devising strategic approaches to elevate sales performance, • Collaborate closely with HQ Operations and Merchandising teams to curate a well-rounded product assortment with the right depth and variety, tailored to meet market demands and maximize sales and profitability, • Review the store's P&L on a monthly basis, managing expenditures regularly while seeking opportunities to minimize costs without compromising brand standards and expectations, • Proactively mitigate risks by identifying and resolving gaps or roadblocks to profitability, while protecting store assets through internal and external theft prevention, inventory accuracy, and shrink control Customer Experience • Exhibit a leadership presence on the sales floor, setting a standard for customer service excellence and ensuring that all team members exemplify the company’s values while maintaining a customer-centric approach, • Effectively oversee store clienteling with a proactive mindset, ensuring the delivery of high-touch, consistent customer service through the use of clienteling tools, resulting in brand loyalty and repeat customers, • Strategically plan and execute in-store events in partnership with HQ Marketing and Area Manager, hosting (3) events per quarter to drive new and repeat customers, foster community engagement, and create memorable experiences that deepen customer loyalty and achieve KPIs and business goals, • Act as the primary resource for both staff and customers, addressing high-level inquiries, resolving service challenges promptly, and ensuring overall customer satisfaction, • Proactively gather and relay customer feedback to HQ, using insights to improve brand perception, refine product offerings, and elevate service quality, • Leverage services like permanent jewelry to create custom, personalized experiences for customers, while training the team to consistently deliver these unique, high-expectation experiences Operational Excellence & Visual Merchandising • In partnership with HQ Operations, oversee the operational and inventory standards of both the sales floor and back of house. Ensure the integrity of inventory is maintained, providing strategic insights and feedback to address operational gaps and areas for improvement, • Uphold retail inventory counts in accordance with the cadence provided by HQ Operations. Analyze inventory results to identify opportunities for minimizing shrink and optimizing inventory control, • Oversee the seamless execution of customer transactions in an omni-channel environment, ensuring the store team processes sales, returns, exchanges, and warranties with precision and efficiency to enhance the customer experience, • Ensure that all front and back of house procedures adhere to company policies and protocols. Lead by example, demonstrating proper procedures and providing coaching to the team to maintain high operational standards, • Implement and uphold visual standards and guidelines, meticulously ensuring the accuracy of display pricing and promotions, while closely monitoring inventory performance metrics, • Actively identify and implement opportunities to streamline processes and improve procedures, ensuring operational efficiency and adaptability in emerging locations What you’ll bring • Minimum of 4-5 years of progressive experience in a retail management role, preferably as a Store Manager or Assistant Store Manager, • Experience leading a team of store employees, • Proven track record of successfully opening and managing a new retail store or location, • Strong leadership skills with the ability to motivate and inspire a team, • Strong training and development skills, • Exceptional customer service skills and a commitment to providing an outstanding shopping experience, • Excellent communication and interpersonal skills, • Passion for jewelry and a keen eye for fashion trends, • Strong business acumen with the ability to analyze data and make informed decisions, • Proficient in inventory management and visual merchandising techniques, • Ability to work flexible hours, including weekends and holidays, as needed What you’ll love about us / Benefits We provide a comprehensive benefits package that includes medical. dental, vision, a generous PTO policy and Brand Perks (employee discounts; Welcome gift card). If you are a motivated and experienced retail professional with a strong background in store management, we encourage you to apply and be a part of our exciting journey. Compensation: As required by the New York State salary transparency law, the expected base salary for this position ranges from $85,000-$90,000. Various factors are considered when extending offers, such as relevant skills, training, experience, and our organizational structure. EEOC: Ana Luisa is an equal-opportunity employer and values diversity at the company. We are committed to equal employment opportunities and welcome all candidates regardless of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, genetics, marital status, veteran status, or disability status or any other characteristic protected by law. Powered by JazzHR qqqqOZ47m3

Job DescriptionDescription: Store Manager (Full-Time) Position Summary: Join the Splendid family where our love of softness drives all we do, from the fabric of our clothes to the moments we create in our stores, with our customers and in our communities. As Splendid we believe in bringing people together. In good company and great conversation. We believe in taking time to enjoy the little things and more importantly celebrate the big things. We think that people should cherish every moment. Live it up. Laugh out loud. Play a little. We believe that home is truly where the heart is and that you should be able to bring a little piece of it with you everywhere you go. That's why what we create fits seamlessly into the lives of our customers. Splendid offers the opportunity to bring this vision to life in our stores. As the leader of the store team the Store Manager’s role is to inspire, motivate and develop a store team that will exhibit consistent selling behaviors in order to achieve store sales goals. The Store Manager ensures the highest level of customer engagement is met and sales results are achieved. The Store Manager is responsible for recruiting, hiring, and coaching top talent and consistently maintaining optimal staffing levels in the store. The Store Manager will maximize store profitability by controlling expenses, protecting company assets, and by ensuring that store standards and processes for customer care, merchandising and operations are consistent and well executed. The Store Manager ensures that all company policies & procedures, corporate directives and What Will You Be Doing? • Contributes to the overall store success by ensuring store sales goals are met while also achieving individual sales goals, • Experience in recruiting top talent to meet the needs of the business and retains talent that will contribute to sales growth, • Promotes a store culture of consistent coaching and delivering feedback to develop and maintain a high performing team, while also achieving individual sales goals, • Responsible for delivering exceptional customer experiences and driving sales by styling and fitting each customer based on their needs. Responsible for setting the example for customer engagement that exceeds industry standards., • Responsible for building business and client relationships through in store events & repetitive client outreach, • Oversees the annual performance review process, evaluates team, and ensures all team members receive ongoing feedback regarding their performance., • Partners with Area Manager and People Operations Specialist to assist facilitating, disciplining and terminating employees when necessary while maintaining the Open Door Policy., • Communicates with the Area Manager regarding all employee relations, employee skill developments and store operational needs., • Manages store scheduling within established guidelines to ensure proper coverage based on business needs., • Supports and executes directives from Visual Merchandising, Operations and Marketing to ensure that information is properly communicated to the store team and that all deliverables are completed within specified deadlines., • Represents the brand and ensures team members are embodying brand in all interactions with customers and peers., • Ensures Loss Prevention policies and procedures are followed. Assist with financial/sales audits and inventories to protect the store from internal and external shortage. What Do You Need To Bring? • 4+ years of related professional sales experience in specialty or luxury retail and at least 2+ years of management experience., • Strong leadership ability., • Excellent time management and organizational skills with ability to multitask and prioritize, • Career-driven, strong work ethic and high performance standards, • High level of initiative/self-starter., • Effective verbal and written communication skills., • Strong problem solving and decision making skills., • Ability to accurately and efficiently operate cash register while following cash handling procedures. Additional Requirements: • Repetitive hand motion while operating cash register or computer., • Regularly interacts with the public in an often crowded and noisy interactive store environment., • Standing required for entire work shift., • Operate office equipment (i.e., computers, phone, fax, scanner and copier.), • Must work weekend and night shifts., • Climb ladders as needed., • Bend, lift, open, and move product up to 50 pounds as needed., • Occasional travel, often with little advance notice may be required. (including air and overnight travel) Diversity Vision Statement: We are committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. We are an equal employment opportunity of minorities, females, protected veterans and the disabled. We are committed to providing equal opportunities in employment, and treating our associates and applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, or any other legally protected factor. Requirements:

Job DescriptionDescription: Assistant Store Manager (Full-Time) Join 7 For All Mankind, the first company to bring premium denim to the market, putting L.A. on the map as the fashion authority on premium denim. 7 For All Mankind is the leader in denim innovation and after almost 20 years continues to be a force in the industry it brought to life, with innovation in fits and fabrics and exciting collaborations and partnerships. 7 For All Mankind offers competitive bonus programs and generous incentive programs along with the opportunity for career growth with our brand. Position Summary: As a leader on the Store Management Team the Assistant Store Manager’s key role is to ensure the highest level of customer engagement is met and sales results are achieved. The Assistant Store Manager assists the Store Manager with all aspects of the day-to-day operations of the store, including driving sales, providing an exceptional customer experience, recruiting top talent and coaching and developing the team. In partnership with the Store Manager, the Assistant Store Manager ensures that all company policies & procedures, corporate directives and initiatives are enforced and properly implemented within given deadlines and ensures store standards are maintained. Key Responsibilities: • Contributes to the overall store success by ensuring store sales goals are met while also achieving individual sales goals., • Assists Store Manager with day-to-day management of the store, in the absence of the Store Manager, the Assistant Store Manager is responsible for all daily operations of the store., • Responsible for delivering exceptional customer experiences and driving sales by styling and wardrobing each customer based on their needs. Represents the brand and ensures team members are embodying the brand in all interactions with customers and peers., • Responsible for building client relationships and driving store sales along with excitement about our brand through client outreach., • Communicates effectively with Store Manager regarding individual goals, skill development updates, employee relations and day-to-day operations., • Assists with training, coaching, developing and motivating team to achieve maximum sales productivity., • The Assistant Store Manager is an expert on store operations and policies & procedures, and ensures they are followed and enforced., • Responsible for assisting with recruiting top talent to meet the needs of the business and retains talent that will contribute to sales growth., • Assists with managing payroll and store scheduling within established guidelines to ensure proper coverage based on business needs., • Supports and executes directives from Visual Merchandising, Operations and Marketing and ensures that information is properly communicated to the store team and that all deliverables are completed within specified deadlines., • Ensures Loss Prevention policies and procedures are followed. Assist with financial/sales audits and inventories to protect the store from internal and external shortage. Required Skills: • 4+ years of related professional sales experience in specialty or luxury retail and at least 2+ years of management experience., • Strong leadership ability., • Excellent time management and organizational skills with ability to multitask and prioritize, • Career-driven, strong work ethic and high performance standards, • High level of initiative/self-starter., • Effective verbal and written communication skills., • Strong problem solving and decision making skills., • Ability to accurately and efficiently operate cash register while following cash handling procedures Special Physical and/or Mental Requirements: • Repetitive hand motion while operating cash register or computer., • Regularly interacts with the public in an often crowded and noisy interactive store environment., • Standing required for entire work shift., • Operate office equipment (i.e., computers, phone, fax, scanner and copier.), • Must work weekend and night shifts., • Climb ladders as needed., • Bend, lift, open, and move product up to 50 pounds as needed., • Occasional travel, often with little advance notice may be required. (including air and overnight travel) 7 for All Mankind embraces the individuality of each and every employee. We believe that by honoring the unique strengths and aspirations of every individual, we foster an environment where growth and success go hand in hand with personal fulfillment. Our culture is built on collaboration: listening and feedback are encouraged across all levels, and creativity is commended. Join us to be part of a diverse, inclusive community where your individuality is valued and your voice is heard. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include but are not limited to; making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, working in a public environment that may result in interactions with a customer's pets, such as dogs and cats, or using specialized equipment. Diversity Vision Statement: We are committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. We are an equal employment opportunity of minorities, females, protected veterans and the disabled. We are committed to providing equal opportunities in employment, and treating our associates and applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, or any other legally protected factor. Requirements:

Job Description SMCP - Sandro, Maje, Claudie Pierlot Full Time Sales Supervisor at SMCP (Sandro & Maje) Location: Bloomingdale's SoHo About SMCP: At SMCP, we embody the essence of Parisian elegance with our renowned brands, Sandro and Maje. With a commitment to accessible luxury, we bring high-fashion designs and sustainability together, crafting exceptional products and memorable experiences. Operating in over 47 countries, we are financially stable and in an exciting phase of growth, led by a strong and experienced senior leadership team. Our culture thrives on engagement, inclusivity, and corporate social responsibility, ensuring that our success is built on both innovation and care for our planet. By 2030, we aim to meet ambitious sustainability goals, all while offering Parisian chic with a modern twist. Our collections reflect the dynamic interplay of casual elegance and evening sophistication, created for individuals who value both style and sustainability. Why SMCP: SMCP is more than just a fashion house—it's a forward-thinking company where innovation and sustainability come together. As we continue to lead the accessible luxury market, we focus on growth, stability, and prioritizing internal mobility for our people. With a dedicated senior leadership team guiding us, we offer a culture that fosters creativity, engagement, and meaningful career opportunities. Our collections from Sandro and Maje blend timeless Parisian style with a contemporary edge, allowing individuals to express their unique personality through fashion. Joining SMCP means becoming part of an evolving story, where passion, creativity, and sustainability are at the forefront. Together, we will continue shaping the future of fashion with a strong foundation of growth, stability, and engagement. To learn more about our global presence and values, visit our website at SMCP Global. At SMCP, We Style Happiness at Work—Lead with Passion and Purpose! As a Sales Supervisor, you'll be at the forefront of creating outstanding client experience while mentoring and inspiring your team to achieve excellence. You'll build meaningful relationships with clients and lead by example, delivering inspirational, authentic, and personalized service. Your passion for fashion and customer care will shine through as you style clients from head to toe, guiding them through a memorable shopping experience. You'll be responsible for reinforcing our branded customer service experience and leading the team in executing our sales and service initiatives. This includes educating customers about our products, helping them find the perfect selections, and ensuring they have an exceptional experience that keeps them coming back. You will also play a key role in creating a seamless operational flow, assisting with back-of-house processes, and contributing to the overall efficiency of the store. In addition to driving sales and customer loyalty, you'll mentor and coach your sales team, fostering a positive and motivating work environment. By modeling the behaviors that create lasting client relationships, you'll help your team grow professionally and exceed performance expectations. This role is an excellent opportunity for those passionate about leadership and looking to grow into an Assistant Store Manager or other career advancement within SMCP. What You'll Do: Leadership & Team Development • Lead by example, setting the standard for clienteling and customer service., • Coach and mentor associates to enhance selling skills, service techniques, and product knowledge., • Foster a high-performing, motivated team culture. Client Experience & Sales • Build strong client relationships through personalized service and follow-ups., • Provide expert styling guidance to create an exceptional shopping experience., • Achieve personal sales targets while driving overall team performance. Store Operations & Presentation • Maintain selling floor standards to ensure a visually appealing and organized store., • Oversee product replenishment, keeping inventory aligned with demand., • Handle customer concerns professionally, turning challenges into positive experiences. Operational Excellence • Support back-of-house processes, including cash handling and KPI tracking., • Assist with opening/closing procedures to ensure smooth daily operations., • Drive sales and KPI success by fostering a results-driven environment. Who You Are: • 1–2 years of sales or service experience, preferably with some supervisory background., • Passionate about fashion, with a keen eye for Parisian chic and luxury retail., • A natural leader—confident, inspiring, and eager to mentor others., • A strong communicator—friendly, outgoing, and persuasive., • Social media savvy (a plus, but not required)., • Adaptable and flexible with scheduling to meet business needs., • Ambitious and driven, with a desire to grow into an Assistant Store Manager role., • Flexible availability, including evenings, weekends, and holidays, is required. Join a Career That Fits Your Life: At SMCP, we provide more than just a job—we provide a path to grow, thrive, and be part of something exceptional. Your talent and dedication are rewarded with competitive base hourly pay, individual commission, and sales incentives. With our 50% shopping discount and seasonal wardrobe offering, you'll always feel confident in the latest collections—because style starts with you. We also provide a cell phone contribution. We know that security and well-being matter. That's why we provide comprehensive health, dental, life insurance, and disability coverage, an employer-matched 401(k), and paid time off (vacation, sick time, holidays)—plus paid parental leave and pet benefits. You'll also have access to resources like our Employee Assistance Program (EAP), which includes personalized guidance, expert care, and mental health support through every stage of life, along with MAVEN Family Planning, providing additional support for family planning and wellness. Through extensive product knowledge training, industry insights, and the opportunity to participate in our Retail Stylist Program, you'll refine your expertise, elevate your skills, and make a lasting impact on the client experience. With mentorship and professional development support, plus a dynamic, engaging workplace where your contributions truly matter, you'll discover a career that's as fulfilling as it is inspiring. At SMCP, you're not just an employee, you're a valued part of a team that celebrates passion, creativity, and excellence. With a dynamic, engaging workplace and a people-first culture, you'll find a career that's as rewarding as it is inspiring. Ready to lead with confidence and style? Apply today and become part of the SMCP Dream Team! NYC COMPENSATION RANGE$23.50—$27 USD

Job Description SMCP - Sandro, Maje, Claudie Pierlot FT Sales Supervisor at SMCP (Sandro & Maje) Location: Bloomingdale's SoHo About SMCP: At SMCP, we embody the essence of Parisian elegance with our renowned brands, Sandro and Maje. With a commitment to accessible luxury, we bring high-fashion designs and sustainability together, crafting exceptional products and memorable experiences. Operating in over 47 countries, we are financially stable and in an exciting phase of growth, led by a strong and experienced senior leadership team. Our culture thrives on engagement, inclusivity, and corporate social responsibility, ensuring that our success is built on both innovation and care for our planet. By 2030, we aim to meet ambitious sustainability goals, all while offering Parisian chic with a modern twist. Our collections reflect the dynamic interplay of casual elegance and evening sophistication, created for individuals who value both style and sustainability. Why SMCP: SMCP is more than just a fashion house—it's a forward-thinking company where innovation and sustainability come together. As we continue to lead the accessible luxury market, we focus on growth, stability, and prioritizing internal mobility for our people. With a dedicated senior leadership team guiding us, we offer a culture that fosters creativity, engagement, and meaningful career opportunities. Our collections from Sandro and Maje blend timeless Parisian style with a contemporary edge, allowing individuals to express their unique personality through fashion. Joining SMCP means becoming part of an evolving story, where passion, creativity, and sustainability are at the forefront. Together, we will continue shaping the future of fashion with a strong foundation of growth, stability, and engagement. To learn more about our global presence and values, visit our website at SMCP Global. At SMCP, We Style Happiness at Work—Lead with Passion and Purpose! As a Sales Supervisor, you'll be at the forefront of creating outstanding client experience while mentoring and inspiring your team to achieve excellence. You'll build meaningful relationships with clients and lead by example, delivering inspirational, authentic, and personalized service. Your passion for fashion and customer care will shine through as you style clients from head to toe, guiding them through a memorable shopping experience. You'll be responsible for reinforcing our branded customer service experience and leading the team in executing our sales and service initiatives. This includes educating customers about our products, helping them find the perfect selections, and ensuring they have an exceptional experience that keeps them coming back. You will also play a key role in creating a seamless operational flow, assisting with back-of-house processes, and contributing to the overall efficiency of the store. In addition to driving sales and customer loyalty, you'll mentor and coach your sales team, fostering a positive and motivating work environment. By modeling the behaviors that create lasting client relationships, you'll help your team grow professionally and exceed performance expectations. This role is an excellent opportunity for those passionate about leadership and looking to grow into an Assistant Store Manager or other career advancement within SMCP. What You'll Do: Leadership & Team Development • Lead by example, setting the standard for clienteling and customer service., • Coach and mentor associates to enhance selling skills, service techniques, and product knowledge., • Foster a high-performing, motivated team culture. Client Experience & Sales • Build strong client relationships through personalized service and follow-ups., • Provide expert styling guidance to create an exceptional shopping experience., • Achieve personal sales targets while driving overall team performance. Store Operations & Presentation • Maintain selling floor standards to ensure a visually appealing and organized store., • Oversee product replenishment, keeping inventory aligned with demand., • Handle customer concerns professionally, turning challenges into positive experiences. Operational Excellence • Support back-of-house processes, including cash handling and KPI tracking., • Assist with opening/closing procedures to ensure smooth daily operations., • Drive sales and KPI success by fostering a results-driven environment. Who You Are: • 1–2 years of sales or service experience, preferably with some supervisory background., • Passionate about fashion, with a keen eye for Parisian chic and luxury retail., • A natural leader—confident, inspiring, and eager to mentor others., • A strong communicator—friendly, outgoing, and persuasive., • Social media savvy (a plus, but not required)., • Adaptable and flexible with scheduling to meet business needs., • Ambitious and driven, with a desire to grow into an Assistant Store Manager role., • Flexible availability, including evenings, weekends, and holidays, is required. Join a Career That Fits Your Life: At SMCP, we provide more than just a job—we provide a path to grow, thrive, and be part of something exceptional. Your talent and dedication are rewarded with competitive base hourly pay, individual commission, and sales incentives. With our 50% shopping discount and seasonal wardrobe offering, you'll always feel confident in the latest collections—because style starts with you. We also provide a cell phone contribution. We know that security and well-being matter. That's why we provide comprehensive health, dental, life insurance, and disability coverage, an employer-matched 401(k), and paid time off (vacation, sick time, holidays)—plus paid parental leave and pet benefits. You'll also have access to resources like our Employee Assistance Program (EAP), which includes personalized guidance, expert care, and mental health support through every stage of life, along with MAVEN Family Planning, providing additional support for family planning and wellness. Through extensive product knowledge training, industry insights, and the opportunity to participate in our Retail Stylist Program, you'll refine your expertise, elevate your skills, and make a lasting impact on the client experience. With mentorship and professional development support, plus a dynamic, engaging workplace where your contributions truly matter, you'll discover a career that's as fulfilling as it is inspiring. At SMCP, you're not just an employee, you're a valued part of a team that celebrates passion, creativity, and excellence. With a dynamic, engaging workplace and a people-first culture, you'll find a career that's as rewarding as it is inspiring. Ready to lead with confidence and style? Apply today and become part of the SMCP Dream Team! NYC COMPENSATION RANGE$23.50—$27 USD

Job Description SMCP - Sandro, Maje, Claudie Pierlot Full Time Assistant Store Manager, Sandro-Paris Location: Sandro Leased Concession Shop, Bloomingdale's, 59th Street, New York, NY At SMCP, we embody the essence of Parisian elegance with our renowned brands, Sandro and Maje. With a commitment to accessible luxury, we bring high-fashion designs and sustainability together, crafting exceptional products and memorable experiences. Operating in over 47 countries, we are financially stable and in an exciting phase of growth, led by a strong and experienced senior leadership team. Our culture thrives on engagement, inclusivity, and corporate social responsibility, ensuring that our success is built on both innovation and care for our planet. By 2030, we aim to meet ambitious sustainability goals, all while offering Parisian chic with a modern twist. Our collections reflect the dynamic interplay of casual elegance and evening sophistication, created for individuals who value both style and sustainability. Why SMCP: SMCP is more than just a fashion house—it's a forward-thinking company where innovation and sustainability come together. As we continue to lead the accessible luxury market, we focus on growth, stability, and prioritizing internal mobility for our people. With a dedicated senior leadership team guiding us, we offer a culture that fosters creativity, engagement, and meaningful career opportunities. Our collections from Sandro and Maje blend timeless Parisian style with a contemporary edge, allowing individuals to express their unique personality through fashion. Joining SMCP means becoming part of an evolving story, where passion, creativity, and sustainability are at the forefront. Together, we will continue shaping the future of fashion with a strong foundation of growth, stability, and engagement. To learn more about our global presence and values, visit our website at SMCP Global. At SMCP, We Style Happiness at Work—Lead with Passion and Purpose! As an Assistant Store Manager, you'll be a key leader in delivering an elevated client experience while inspiring and coaching your team to achieve excellence. You'll lead by example, creating a dynamic and welcoming shopping environment where customers feel confident and stylish. From driving personal sales to developing your team's skills in wardrobing and clienteling, you'll play a vital role in fostering a culture of passion, service, and success. In this role, you'll support the Store Manager in all aspects of store operations, ensuring efficiency on the sales floor and behind the scenes. Whether you're coaching associates, maintaining visual standards, or resolving client concerns with a solution-driven mindset, your passion will shape a seamless and exceptional store experience. What You'll Do: Client Experience & Service • Exemplify exceptional client service by acting as the boutique's primary "host.", • Ensure each client receives a personalized and memorable shopping experience., • Use selling tools effectively to enhance client engagement and satisfaction. Sales & Performance • Mentor and motivate the team to achieve and exceed key performance indicators (KPIs)., • Observe and provide feedback to team members on client engagement, conversion rates, and styling techniques. Leadership & Development • Deliver comprehensive training for new hires and facilitate ongoing product knowledge sessions., • Foster a culture of trust, collaboration, and continuous improvement within the team., • Act as Manager on Duty, utilizing strong problem-solving skills to address and resolve client concerns. Visual Merchandising & Brand Standards • Support visual merchandising initiatives, ensuring compliance with brand guidelines., • Maintain a visually appealing boutique that reflects the brand's aesthetic and standards. Who You Are: • 2+ years of prior supervisory experience in a client-focused retail environment., • Passionate about fashion, styling, and delivering exceptional service., • Strong communicator with a natural ability to coach and develop talent., • Problem-solver with a track record of setting and achieving goals., • Team-oriented leader who fosters a positive and motivating workplace., • Resourceful in building client relationships and attracting new talent., • Flexible availability, including evenings, weekends, and holidays, is required., • Aligned with SMCP's core values and dedicated to growing within the brand. Join a Career That Fits Your Life: At SMCP, we provide more than just a job—we provide a path to grow, thrive, and be part of something exceptional. Your talent and dedication are rewarded with competitive base hourly pay, individual commission, and sales incentives. With our 50% shopping discount and seasonal wardrobe offering, you'll always feel confident in the latest collections—because style starts with you. We also provide a cell phone contribution. We know that security and well-being matter. That's why we provide comprehensive health, dental, life insurance, and disability coverage, an employer-matched 401(k), and paid time off (vacation, sick time, holidays)—plus paid parental leave and pet benefits. You'll also have access to resources like our Employee Assistance Program (EAP), which includes personalized guidance, expert care, and mental health support through every stage of life, along with MAVEN Family Planning, providing additional support for family planning and wellness. Through extensive product knowledge training, industry insights, and the opportunity to participate in our Retail Stylist Program, you'll refine your expertise, elevate your skills, and make a lasting impact on the client experience. With mentorship and professional development support, plus a dynamic, engaging workplace where your contributions truly matter, you'll discover a career that's as fulfilling as it is inspiring. At SMCP, you're not just an employee, you're a valued part of a team that celebrates passion, creativity, and excellence. With a dynamic, engaging workplace and a people-first culture, you'll find a career that's as rewarding as it is inspiring. Ready to lead with confidence and style? Apply today and become part of the SMCP Dream Team! NYC COMPENSATION RANGE$29.50—$34.50 USD

Job DescriptionDescription: Assistant Store Manager (Full-Time) Position Summary: Join the Splendid family where our love of softness drives all we do, from the fabric of our clothes to the moments we create in our stores, with our customers and in our communities. At Splendid we believe in bringing people together. In good company and great conversation. We believe in taking time to enjoy the little things and more importantly celebrate the big things. We think that people should cherish every moment. Live it up. Laugh out loud. Play a little. We believe that home is truly where the heart is and that you should be able to bring a little piece of it with you everywhere you go. That's why what we create fits seamlessly into the lives of our customers. Splendid offers the opportunity to bring this vision to life in our stores. As a leader on the Store Management Team the Assistant Store Manager’s key role is to ensure the highest level of customer engagement is met and sales results are achieved. The Assistant Store Manager assists the Store Manager with all aspects of the day-to-day operations of the store, including driving sales, providing an exceptional customer experience, recruiting top talent and coaching and developing the team. In partnership with the Store Manager, the Assistant Store Manager ensures that all company policies & procedures, corporate directives and initiatives are enforced and properly implemented within given deadlines and ensures store standards are maintained. Key Responsibilities: • Contributes to the overall store success by ensuring store sales goals are met while also achieving individual sales goals., • Assists Store Manager with day-to-day management of the store, in the absence of the Store Manager, the Assistant Store Manager is responsible for all daily operations of the store., • Responsible for delivering exceptional customer experiences and driving sales by styling and wardrobing each customer based on their needs. Represents the brand and ensures team members are embodying the brand in all interactions with customers and peers., • Responsible for building client relationships and driving store sales along with excitement about our brand through client outreach., • Communicates effectively with Store Manager regarding individual goals, skill development updates, employee relations and day-to-day operations., • Assists with training, coaching, developing and motivating team to achieve maximum sales productivity., • The Assistant Store Manager is an expert on store operations and policies & procedures, and ensures they are followed and enforced., • Responsible for assisting with recruiting top talent to meet the needs of the business and retains talent that will contribute to sales growth., • Assists with managing payroll and store scheduling within established guidelines to ensure proper coverage based on business needs., • Supports and executes directives from Visual Merchandising, Operations and Marketing and ensures that information is properly communicated to the store team and that all deliverables are completed within specified deadlines., • Ensures Loss Prevention policies and procedures are followed. Assist with financial/sales audits and inventories to protect the store from internal and external shortage. Required Skills: • 4+ years of related professional sales experience in specialty or luxury retail and at least 2+ years of management experience., • Strong leadership ability., • Excellent time management and organizational skills with ability to multitask and prioritize, • Career-driven, strong work ethic and high performance standards, • High level of initiative/self-starter., • Effective verbal and written communication skills., • Strong problem solving and decision making skills., • Ability to accurately and efficiently operate cash register while following cash handling procedures Special Physical and/or Mental Requirements: • Repetitive hand motion while operating cash register or computer., • Regularly interacts with the public in an often crowded and noisy interactive store environment., • Standing required for entire work shift., • Operate office equipment (i.e., computers, phone, fax, scanner and copier.), • Must work weekend and night shifts., • Climb ladders as needed., • Bend, lift, open, and move product up to 50 pounds as needed., • Occasional travel, often with little advance notice may be required. (including air and overnight travel) Diversity Vision Statement: We are committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. We are an equal employment opportunity of minorities, females, protected veterans and the disabled. We are committed to providing equal opportunities in employment, and treating our associates and applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, or any other legally protected factor. Requirements:

Job DescriptionDescription: Sales Supervisor (Full-Time) Join 7 For All Mankind, the first company to bring premium denim to the market, putting L.A. on the map as the fashion authority on premium denim. 7 For All Mankind is the leader in denim innovation and after almost 20 years continues to be a force in the industry it brought to life, with innovation in fits and fabrics and exciting collaborations and partnerships. 7 For All Mankind offers competitive bonus programs and generous incentive programs along with the opportunity for career growth with our brand. Position Summary: The incumbent assists the Store Manager with all aspects of the day-to-day operations of the store, including sales, customer service, recruiting, training, profits, and maintaining store standards. In the absence of the Store Manager or Assistant Manager, supervises and manages all store personnel, including implementing and enforcing company policies, procedures, corporate directives, establish control-related standards and procedures. As part of a team focused on delivering exceptional customer experiences you will introduce our customers to the most innovative premium denim on the market and contribute to the continued success of our brand. As a member of the Store Management Team the Sales Supervisor’s key role is to ensure the highest level of customer engagement is met and sales results are achieved. The Sales Supervisor assists the Store Manager and Assistant Store Manager with all aspects of the day-to-day operations of the store, including driving sales, providing an exceptional customer experience, and coaching and developing the team. Key Responsibilities: • Contributes to the overall store success by ensuring store sales goals are met while also achieving individual sales goals., • Responsible for delivering exceptional customer experiences and driving sales by styling and wardrobing each customer based on their needs., • Responsible for setting the example for customer engagement that exceeds industry standards., • Responsible for building client relationships and driving store sales along with excitement about our brand through client outreach., • Assists with training, coaching, developing and motivating associates to achieve maximum sales productivity., • Assists the Store Manager and Assistant Manager with leading the store team and serves as the expert on company culture, store operations and policies & procedures., • Assists with managing payroll and ensuring payroll goals are met within established guidelines to ensure proper coverage based on business needs., • Supports and executes directives from Visual Merchandising, Operations and Marketing and ensures that information is properly communicated to the store team and that all deliverables are completed within specified deadlines., • Communicates with Store Manager and/or Assistant Manager regarding all employee relations, day to day operations and any compliance related matters and to set goals for personal skill development., • Represents the brand and ensures team members are embodying the brand in all interactions with customers and peers., • Ensures Loss Prevention policies and procedures are followed. Assist with financial/sales audits and inventories to protect the store from internal and external shortage. Required Skills: • Strong leadership ability., • Strong time management skills., • Able to meet performance expectations., • Effective verbal and written communication skills., • Strong organizational skills; ability to multitask and prioritize., • Strong problem solving and decision making skills., • Ability to accurately and efficiently operate cash register while following cash handling procedures., • High level of initiative/self-starter. Education/Experience: • 2+ years of related professional sales experience in specialty or luxury retail and/or customer service experience and at least 1 year of supervisor experience. Special Physical and/or Mental Requirements: • Repetitive hand motion while operating cash register or computer., • Regularly interacts with the public in an often crowded and noisy interactive store environment., • Standing required for entire work shift., • Operate office equipment (i.e., computers, phone, fax, scanner and copier.), • Must work weekend and night shifts., • Climb ladders as needed., • Bend, lift, open, and move product up to 50 pounds as needed. 7 for All Mankind embraces the individuality of each and every employee. We believe that by honoring the unique strengths and aspirations of every individual, we foster an environment where growth and success go hand in hand with personal fulfillment. Our culture is built on collaboration: listening and feedback are encouraged across all levels, and creativity is commended. Join us to be part of a diverse, inclusive community where your individuality is valued and your voice is heard. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include but are not limited to; making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, working in a public environment that may result in interactions with a customer's pets, such as dogs and cats, or using specialized equipment. Diversity Vision Statement: We are committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. We are an equal employment opportunity of minorities, females, protected veterans and the disabled. We are committed to providing equal opportunities in employment, and treating our associates and applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, or any other legally protected factor. Requirements:

Job DescriptionDescription: Assistant Store Manager (Full-Time) Join 7 For All Mankind, the first company to bring premium denim to the market, putting L.A. on the map as the fashion authority on premium denim. 7 For All Mankind is the leader in denim innovation and after almost 20 years continues to be a force in the industry it brought to life, with innovation in fits and fabrics and exciting collaborations and partnerships. 7 For All Mankind offers competitive bonus programs and generous incentive programs along with the opportunity for career growth with our brand. Position Summary: As a leader on the Store Management Team the Assistant Store Manager’s key role is to ensure the highest level of customer engagement is met and sales results are achieved. The Assistant Store Manager assists the Store Manager with all aspects of the day-to-day operations of the store, including driving sales, providing an exceptional customer experience, recruiting top talent and coaching and developing the team. In partnership with the Store Manager, the Assistant Store Manager ensures that all company policies & procedures, corporate directives and initiatives are enforced and properly implemented within given deadlines and ensures store standards are maintained. Key Responsibilities: • Contributes to the overall store success by ensuring store sales goals are met while also achieving individual sales goals., • Assists Store Manager with day-to-day management of the store, in the absence of the Store Manager, the Assistant Store Manager is responsible for all daily operations of the store., • Responsible for delivering exceptional customer experiences and driving sales by styling and wardrobing each customer based on their needs. Represents the brand and ensures team members are embodying the brand in all interactions with customers and peers., • Responsible for building client relationships and driving store sales along with excitement about our brand through client outreach., • Communicates effectively with Store Manager regarding individual goals, skill development updates, employee relations and day-to-day operations., • Assists with training, coaching, developing and motivating team to achieve maximum sales productivity., • The Assistant Store Manager is an expert on store operations and policies & procedures, and ensures they are followed and enforced., • Responsible for assisting with recruiting top talent to meet the needs of the business and retains talent that will contribute to sales growth., • Assists with managing payroll and store scheduling within established guidelines to ensure proper coverage based on business needs., • Supports and executes directives from Visual Merchandising, Operations and Marketing and ensures that information is properly communicated to the store team and that all deliverables are completed within specified deadlines., • Ensures Loss Prevention policies and procedures are followed. Assist with financial/sales audits and inventories to protect the store from internal and external shortage. Required Skills: • 4+ years of related professional sales experience in specialty or luxury retail and at least 2+ years of management experience., • Strong leadership ability., • Excellent time management and organizational skills with ability to multitask and prioritize, • Career-driven, strong work ethic and high performance standards, • High level of initiative/self-starter., • Effective verbal and written communication skills., • Strong problem solving and decision making skills., • Ability to accurately and efficiently operate cash register while following cash handling procedures Special Physical and/or Mental Requirements: • Repetitive hand motion while operating cash register or computer., • Regularly interacts with the public in an often crowded and noisy interactive store environment., • Standing required for entire work shift., • Operate office equipment (i.e., computers, phone, fax, scanner and copier.), • Must work weekend and night shifts., • Climb ladders as needed., • Bend, lift, open, and move product up to 50 pounds as needed., • Occasional travel, often with little advance notice may be required. (including air and overnight travel) 7 for All Mankind embraces the individuality of each and every employee. We believe that by honoring the unique strengths and aspirations of every individual, we foster an environment where growth and success go hand in hand with personal fulfillment. Our culture is built on collaboration: listening and feedback are encouraged across all levels, and creativity is commended. Join us to be part of a diverse, inclusive community where your individuality is valued and your voice is heard. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include but are not limited to; making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, working in a public environment that may result in interactions with a customer's pets, such as dogs and cats, or using specialized equipment. Diversity Vision Statement: We are committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. We are an equal employment opportunity of minorities, females, protected veterans and the disabled. We are committed to providing equal opportunities in employment, and treating our associates and applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, or any other legally protected factor. Requirements:

Job DescriptionAssistant Store Manager New York City, New York Contract Role via Retail For The People About the Brand This purpose-led, female-founded fashion brand is driven by empowerment, intention, and conscious design. With deep roots in the fashion industry, the brand creates refined, seasonless collections that balance elevated silhouettes with an effortless, laid-back sensibility. Designed in-house with longevity, natural fibres, and thoughtful detailing at the core, the collections resonate with a growing global community that values modern femininity, sustainability, and considered style. About the Role As Assistant Store Manager, you are the co-pilot of the New York City store — a key leader on the floor and a trusted partner to the Store Manager. You will help drive daily performance, uphold brand standards, and deliver exceptional customer experiences while supporting all operational and people-management functions of the store. This is a hands-on leadership role ideal for someone who thrives in premium retail environments, leads with emotional intelligence, and is excited to support a growing international brand during a pivotal moment of U.S. expansion. This position is on-site, five days per week, and is a contract role through Retail For The People. Key Responsibilities Leadership & Team Development Lead by example on the sales floor, inspiring the team through strong selling, styling, and service Support the Store Manager in coaching, training, and developing a high-performing team Foster a positive, inclusive, and motivated team culture aligned with brand values Step into store leadership responsibilities in the Store Manager’s absence Customer Experience & Sales Deliver elevated, personalized customer experiences that build long-term loyalty Support the achievement of store KPIs including sales, conversion, AOV, and client engagement Build strong customer relationships and contribute to clienteling initiatives Act as a brand ambassador in-store and within the local community Operations & Visual Standards Support daily store operations including opening/closing procedures, cash handling, and reporting Assist with inventory management, stock control, replenishment, and loss prevention Uphold visual merchandising standards and ensure the store environment reflects the brand aesthetic Receive, unpack, steam, process, and merchandise product deliveries Assist with PR pulls, stylist requests, and in-store events as needed About You 2+ years of experience in fashion retail (leadership experience strongly preferred) Passion for premium fashion, styling, and experiential retail A confident, hands-on leader who motivates through action and example Strong communication skills with high emotional intelligence Organized, detail-oriented, and operationally minded Ability to thrive in a fast-paced retail environment Physically able to lift up to 30 lbs and support daily stock movement Flexible availability, including weekends Why Join Be part of a globally expanding, purpose-driven fashion brand Clothing allowance and employee discount Work alongside a passionate, collaborative leadership team Opportunity for growth as the brand continues to expand in the U.S. How to Apply If you’re a driven retail leader with a love for fashion, people, and beautiful product — we’d love to hear from you. Please submit your application below. Applications will be reviewed on a rolling basis, and only shortlisted candidates will be contacted. This position is on-site, five days per week, and is a contract role through Retail For The People. Start Date: Immediate Rate: $26 - $32 Location: New York City Employment Type: Full-Time

Job DescriptionDescription: Sales Supervisor (Part-Time or Full-Time) Join 7 For All Mankind, the first company to bring premium denim to the market, putting L.A. on the map as the fashion authority on premium denim. 7 For All Mankind is the leader in denim innovation and after almost 20 years continues to be a force in the industry it brought to life, with innovation in fits and fabrics and exciting collaborations and partnerships. 7 For All Mankind offers competitive bonus programs and generous incentive programs along with the opportunity for career growth with our brand. Position Summary: The incumbent assists the Store Manager with all aspects of the day-to-day operations of the store, including sales, customer service, recruiting, training, profits, and maintaining store standards. In the absence of the Store Manager or Assistant Manager, supervises and manages all store personnel, including implementing and enforcing company policies, procedures, corporate directives, establish control-related standards and procedures. As part of a team focused on delivering exceptional customer experiences you will introduce our customers to the most innovative premium denim on the market and contribute to the continued success of our brand. As a member of the Store Management Team the Sales Supervisor’s key role is to ensure the highest level of customer engagement is met and sales results are achieved. The Sales Supervisor assists the Store Manager and Assistant Store Manager with all aspects of the day-to-day operations of the store, including driving sales, providing an exceptional customer experience, and coaching and developing the team. In partnership with the Store Manager and Assistant Store Manager the Sales Supervisor supports with implementing and enforcing company policies & procedures, corporate directives and initiatives, and ensures store standards are maintained. Key Responsibilities: • Contributes to the overall store success by ensuring store sales goals are met while also achieving individual sales goals., • Responsible for delivering exceptional customer experiences and driving sales by styling and wardrobing each customer based on their needs., • Responsible for setting the example for customer engagement that exceeds industry standards., • Responsible for building client relationships and driving store sales along with excitement about our brand through client outreach., • Assists with training, coaching, developing and motivating associates to achieve maximum sales productivity., • Assists the Store Manager and Assistant Manager with leading the store team and serves as the expert on company culture, store operations and policies & procedures., • Assists with managing payroll and ensuring payroll goals are met within established guidelines to ensure proper coverage based on business needs., • Supports and executes directives from Visual Merchandising, Operations and Marketing and ensures that information is properly communicated to the store team and that all deliverables are completed within specified deadlines., • Communicates with Store Manager and/or Assistant Manager regarding all employee relations, day to day operations and any compliance related matters and to set goals for personal skill development., • Represents the brand and ensures team members are embodying the brand in all interactions with customers and peers., • Ensures Loss Prevention policies and procedures are followed. Assist with financial/sales audits and inventories to protect the store from internal and external shortage. Required Skills: • Strong leadership ability., • Strong time management skills., • Able to meet performance expectations., • Effective verbal and written communication skills., • Strong organizational skills; ability to multitask and prioritize., • Strong problem solving and decision making skills., • Ability to accurately and efficiently operate cash register while following cash handling procedures., • High level of initiative/self-starter. Education/Experience: • 2+ years of related professional sales experience in specialty or luxury retail and/or customer service experience and at least 1 year of supervisor experience. Special Physical and/or Mental Requirements: • Repetitive hand motion while operating cash register or computer., • Regularly interacts with the public in an often crowded and noisy interactive store environment., • Standing required for entire work shift., • Operate office equipment (i.e., computers, phone, fax, scanner and copier.), • Must work weekend and night shifts., • Climb ladders as needed., • Bend, lift, open, and move product up to 50 pounds as needed., • Occasional travel, often with little advance notice may be required (including air and overnight travel) 7 for All Mankind embraces the individuality of each and every employee. We believe that by honoring the unique strengths and aspirations of every individual, we foster an environment where growth and success go hand in hand with personal fulfillment. Our culture is built on collaboration: listening and feedback are encouraged across all levels, and creativity is commended. Join us to be part of a diverse, inclusive community where your individuality is valued and your voice is heard. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include but are not limited to; making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, working in a public environment that may result in interactions with a customer's pets, such as dogs and cats, or using specialized equipment. Diversity Vision Statement: We are committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. We are an equal employment opportunity of minorities, females, protected veterans and the disabled. We are committed to providing equal opportunities in employment, and treating our associates and applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, or any other legally protected factor. Requirements:

Job Description STORE MANAGER NEW YORK CITY FLAGSHIP Join one of the fastest-growing international premium fashion brands as it expands across the United States. Female-founded and purpose-led, this contemporary fashion house has built a devoted global following for its refined silhouettes, natural fibers, thoughtful detailing, and conscious design ethos. As the brand breaks into the U.S. retail landscape, we are seeking a best-in-class Store Manager to build, lead, and elevate the New York City flagship location. This is a rare opportunity to help define a brand’s presence in one of the most influential fashion markets in the world. This isn’t just a store manager role. It’s a ground-floor leadership position with enormous room for impact, ownership, and growth. THE ROLE As the Store Manager, you will be the heartbeat of the flagship—responsible for driving leadership, culture, customer experience, sales performance, operational excellence, and sophisticated brand presentation. You will build and coach a high-performing team while ensuring the store delivers a truly world-class retail experience. This role is ideal for an ambitious, entrepreneurial, high-touch leader with a track record in luxury or contemporary fashion retail. PROFILE OF THE IDEAL CANDIDATE A seasoned retail professional with a passion for world-class customer experiences A people-focused leader who inspires, develops, and elevates high-performing teams Entrepreneurial and commercially minded, with proven sales leadership Operationally excellent, detail-oriented, and unafraid to build from the ground up Energized by fast-paced environments and capable of owning full-floor responsibility KEY REQUIREMENTS 2+ years Store Manager experience within luxury or contemporary fashion, ideally managing $2M+ volume Experience leading, motivating, and developing teams to exceed sales targets Strong understanding of retail operations, VM, clienteling, customer service excellence, and loss prevention Familiarity with Shopify POS, RFID systems, Microsoft Office (preferred, not required) Ability to work a full-time retail schedule including weekends/evenings (Tue–Sat schedule required) Ability to lift 50 lbs. and stand for extended periods A strong book of business within the NYC or Tri-State market (highly advantageous) WHAT YOU’LL OWN Leadership & Culture Lead, coach, and inspire a passionate team to exceed sales, service, and operational expectations Deliver in-the-moment training, coaching, redirects, and development conversations Build a culture of accountability, empowerment, emotional intelligence, and excellence Operational Excellence Own store KPIs, people management, inventory accuracy, and operational execution Ensure compliance with all processes, policies, and standards Maintain seamless daily operations across opening, closing, and reporting Customer & Client Experience Create an elevated, intentional, high-touch customer experience that builds loyalty and repeat business Foster a client-first environment focused on connection, styling, and experiential retail Visual Merchandising & Brand Presentation Curate the store’s visual presentation to reflect the brand’s aesthetic and commercial priorities Ensure every detail—from merchandising to floor layouts—supports conversion, UPT, and AUR Business Growth & Community Activation Partner with regional leadership to design and execute in-store events, activations, and influencer programming Leverage local relationships and your personal network to drive traffic, engagement, and cultural relevance Identify business opportunities and implement strategies to fuel long-term growth SUCCESS METRICS Achievement of sales, conversion, UPT, and AUR goals High levels of customer satisfaction, loyalty, and repeat engagement A cohesive, motivated, high-performing store team Consistent operational excellence and elevated brand presentation Strong local community presence and store-level cultural influence WHY YOU’LL LOVE WORKING HERE Store Leaders enjoy a suite of elevated benefits designed to support success, balance, creativity, and long-term career growth: Competitive salary Generous monthly wardrobe allowance Employee discount A supportive, female-led, purpose-driven culture rooted in empowerment and excellence Start Date: Immediate Rate: $60,000 - $75,000 Location: New York City, NY Job Type: Full-Time READY TO JOIN US? We’d love to meet you. Please submit your resume for consideration. Applications are reviewed on a rolling basis and only shortlisted candidates will be contacted due to anticipated volume. We believe the strongest teams are diverse teams. We welcome applicants from all backgrounds who share a passion for intentional fashion, elevated retail, and thoughtful leadership.

Job DescriptionDescription: Bowery, New York About Us: Hanover Bank, The Bank of YOU – When you love your work and the people you work with, careers are made! Embracing diversity, valuing inclusion and showing respect are the foundation upon which we build our team. At Hanover Bank, inclusion means respecting personal beliefs and appreciating that we all have perspectives that matter. We are stronger together as we move toward a shared vision of personal and corporate growth. Whether you are just starting out or a seasoned professional, working for Hanover Bank can launch you on a path to success. With a passion for excellence, we strive to deliver exceptional service to our clients, foster a positive impact in the communities in which we work and live and help our team members achieve their professional goals. When you work with us you are empowered, engaged and encouraged to collaborate because every voice matters, every person counts! Job Summary: Hanover Bank is looking for a full-time Branch Manager to join our team. The Branch Manager (“BM”) is responsible for developing and executing strategies to drive small business and consumer deposit growth, market share expansion, and profitability across multiple branches. This role leads a high-performance, sales and service culture, ensuring consistent execution of proactive client engagement, business development, and relationship deepening. The BM is accountable for instilling sales and service disciplines, outbound prospecting activity, and pipeline management across the designated branch locations, with a strong emphasis on deposit growth. Assistant Branch Managers report directly to the BM and are coached to execute against clearly defined sales and service expectations. Principal Accountabilities: Sales Leadership & Market Development • Lead the execution of a proactive, relationship-based sales strategy across all branches, with a primary focus on retail and small business deposit growth., • Establish and enforce activity-based sales expectations (outbound calls, appointments, COI touches, pipeline reviews) for all branch staff., • Build and actively manage a personal and team pipeline of business opportunities, ensuring consistent follow-up and conversion., • Proactively expand the customer base through targeted prospecting, networking, and COI relationship development (accountants, attorneys, real estate professionals, and local business organizations)., • Maintain a visible presence in the market by participating in community events, and local networking groups to generate new business opportunities., • Identify market trends and competitive opportunities to refine branch-level deposit growth and client acquisition strategies. Client Relationship Management & Proactive Service Culture • Champion a proactive service model, ensuring team members engage clients in meaningful financial conversations that uncover needs and drive solutions., • Drive client retention and relationship growth through structured outreach, portfolio reviews, and follow-up strategies., • Ensure delivery of a consistent, high-touch client experience across all branches that differentiates the Bank in the marketplace., • Personally manage and grow a portfolio of key business and community relationships., • Reinforce a culture that balances exceptional service with revenue generation and relationship expansion. Team Leadership, Coaching & Sales Performance Management • Build, develop, and lead a sales-driven, client-focused team, creating an environment that motivates employees to achieve and exceed goals., • Define clear expectations for sales behaviors, service standards, and performance outcomes., • Conduct weekly coaching sessions, pipeline reviews, and sales huddles to reinforce accountability and drive results., • Mentor Assistant Branch Managers and staff on business development techniques, consultative selling, and relationship management., • Conduct performance appraisals, provide continuous feedback, and implement development plans aligned with growth objectives., • Foster a culture of ownership, accountability, and continuous improvement. Operations, Risk & Compliance Management • Ensure all branches operate with operational excellence, maintaining strict adherence to policies, procedures, and regulatory requirements., • Oversee compliance, audit readiness, security procedures, and risk management practices across all locations., • Balance sales growth initiatives with strong risk management discipline to protect the Bank., • Ensure all activities and records align with internal controls and regulatory standards. Sales Execution & Growth Management • Ensure all branches meet or exceed goals for:, • Small business and consumer deposit growth, • New business account acquisition, • Outbound calling efforts, • Referral volume and pipeline conversion, • Drive execution of sales campaigns, promotions, and targeted outreach initiatives., • Monitor and manage branch performance metrics, taking proactive action to address gaps and optimize results., • Identify opportunities for new products, services, and delivery channels that enhance growth and client experience. Financial & Administrative Management • Manage branch expenses to ensure all locations operate within budget while supporting growth initiatives., • Align branch performance with objectives set by Retail Sales Management., • Conduct regular business reviews to assess performance, identify opportunities, and adjust strategies accordingly., • Represent the Bank’s brand with professionalism and integrity in all interactions., • Assist with special projects and strategic initiatives as assigned. Professional Requirements: • Demonstrated success in driving:, • Sustained deposit growth (with emphasis on commercial balances), • New business acquisition and market expansion, • Consistent sales activity and pipeline development across teams, • Strong market presence and community engagement, • High levels of team performance, accountability, and engagement, • Delivery of a proactive, differentiated client experience Education and Experience • Existing COI network with a proven track record of business development and deposit growth, • 5+ years of branch management or related leadership experience, • Strong experience with business banking, cash management, and small business development, • Demonstrated ability to build pipelines, generate referrals, and close new business, • Strong knowledge of regulatory, compliance, and operational requirements Skills and Abilities • Must be able to speak Cantonese/Mandarin fluently., • Proven ability to lead sales teams and drive measurable growth results, • Strong business development, networking, and relationship management skills, • Ability to translate market insights into actionable growth strategies, • Excellent coaching and leadership capabilities, • Strong financial and analytical skills to manage performance and profitability, • Resourceful and well-connected within the community and COI networks, • Highly organized with strong pipeline and performance management discipline, • Adaptable, resilient, and effective in a competitive, goal-driven environment, • Proficient in Microsoft Office (Word, Excel, Outlook). Our Benefits: Health & Wellness Benefits • Medical, Dental, and Vision insurance (with HSA, FSA, and Commuter Benefits options), • Company-paid Life Insurance and Accidental Death & Dismemberment (AD&D), • Company-paid Long-Term Disability Insurance Voluntary Benefits • Additional Life and AD&D Insurance for employee, spouse, and dependents, • Voluntary Short-Term Disability Insurance, • Pet Insurance, • Legal Services Plan, • Accident Insurance, • Hospital Indemnity Insurance, • Cancer Care Insurance Retirement • 401(k) Plan with Company Match Time Off & Recognition • Paid Personal Time Off (PTO), • Paid Company Holidays, • Annual Performance Bonuses, • Annual Salary Increases Employee Engagement • Company-sponsored Events, • Employee Contests and Recognition Programs Salary: $60,000 - $72,000; placement within this range will vary based on experience and skill level. Hanover Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, national origin, disability or protected veteran status. Requirements:

Job Description Enabling safe and rewarding digital lives for genuine people, everywhere We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live. About the team and role Global Gaming Team GBG’s Global Gaming team partners with leading operators, platforms, and technology providers across online gaming and sports betting worldwide. We help customers navigate complex regulatory environments, mitigate fraud, verify identity with confidence, and deliver secure, trusted player experiences at scale. This is a high-growth team operating in a fast-moving, highly regulated industry where innovation, trust, and compliance are critical to success. The Role - Acccount Manager, Gaming Working closely with the Global Gaming Director, this role is responsible for driving meaningful revenue growth across a portfolio of GBG’s Gaming clients. You will act as a strategic partner to customers, expanding existing relationships while identifying and closing new revenue opportunities through upsell, cross‑sell, and the introduction of additional GBG solutions. This position plays a key role in strengthening long‑term client partnerships and maximizing the commercial impact of GBG’s identity, fraud, and trust offerings within the gaming sector. What you will do • Deliver an exceptional client experience by partnering with Gaming customers to solve business challenges, address evolving requirements, and unlock new opportunities., • Clearly articulate the value and commercial impact of GBG’s full portfolio of identity, fraud, and trust solutions., • Lead and grow GBG’s largest Identity accounts, providing strategic direction and sales engagement support across complex opportunities., • Serve as the primary point of contact for clients, engaging stakeholders at both strategic and operational levels., • Collaborate closely with cross‑functional teams—including Product, Customer Success, Pre‑Sales, and Marketing—to ensure customer and sector insights inform the product roadmap., • Partner with Legal to support contract negotiations and successfully close commercial agreements., • Play a key role in developing and executing account strategies to meet and exceed revenue targets., • Represent GBG at industry events, conferences, and association meetings, sharing market insights and emerging trends with internal stakeholders., • Drive sustainable growth by expanding revenue, increasing account value, and improving overall margin across the Gaming portfolio. Requirements Skills we are looking for • Ability to develop and execute a robust account strategy and pipeline that supports commercial objectives, from opportunity identification through qualification, close, and expansion., • Proven strategic sales experience, consistently delivering double‑digit revenue growth through a consultative, value‑led approach., • Demonstrated success managing complex, multi‑level client relationships across C‑suite, commercial, and technical stakeholders., • Strong consultative skills, with the ability to understand customer requirements, challenges, and business objectives and translate them into clear, compelling value propositions., • Experience maintaining accurate pipeline, forecasting, and activity reporting to support commercial decision‑making., • Ability to advise on and support the execution of tactical marketing initiatives within the gaming or regulated technology sector., • Solid understanding of the online gambling and identity verification landscape, or closely related regulated markets., • Proven track record of growing and expanding revenue across large, enterprise‑level accounts., • High energy, resilience, and drive, with a demonstrated history of exceeding performance expectations., • Strong ability to simplify and present complex technical solutions in a clear, customer‑centric manner., • Excellent verbal, written, and presentation skills., • Collaborative mindset with the ability to thrive in a dynamic, team‑oriented environment., • Strong commercial acumen and business judgment, paired with initiative and a solutions‑oriented approach to overcoming obstacles. Benefits To find out more As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process. To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to behired@gbgplc.com and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.

Job DescriptionOur Company Arch is a Series B financial technology company that automates the management of private investments, improving access, understanding, and the human experience of investing across asset classes. Private investments such as venture capital, hedge funds, and private equity, make up roughly 25% of the investment universe. Traditionally, investors, advisors, banks, families, and managers track hundreds of investments in complicated spreadsheets, file folders, and busy inboxes. Not only is this tedious and time-consuming, but it is rife with opportunity for manual data entry errors, inconsistent reporting, and lost information. Enter, Arch. Arch delivers standardized data, documents, and insights in a single platform, avoiding the need to chase information across dozens or hundreds of ‘portals’. Our purpose is to save investors’ time while empowering them to make more informed investment decisions, leading to better financial outcomes. We are a fast-growing, dynamic team of 200+, serving over 400 clients, including several of America’s largest banks, families, and financial institutions. We’ve over doubled the size of the company every year since inception and we are looking to hire in all departments as we scale. The Role We’re looking for an Account Manager to grow relationships with Arch’s most sophisticated and high-value clients. This is a senior, client-facing, revenue-carrying role that blends customer success and commercial strategy – focused on driving retention, satisfaction, and account expansion. You’ll work closely with RIAs and institutional clients, serving as a trusted advisor who ensures long-term value while identifying opportunities for upsell and growth. You’ll partner cross-functionally with Implementation, Product, Engineering, Sales, and Leadership to align client goals with Arch’s evolving capabilities. This is a high-impact role for someone who can think strategically, communicate effectively, and thrive in a fast-paced, high-growth environment. What You’ll Do: Stakeholder Engagement Build and deepen relationships with operations leaders, CTOs, COOs, and Partners. Tailor messaging and engagement to different levels of the client organization. Represent the voice of the client internally to influence product and operational priorities. Renewals, Upsell, & Expansion Own the full commercial lifecycle for accounts: renewals, upsells, and expansions. Identify new opportunities – broader user adoption, premium features, deeper integrations. Lead commercial conversations with C-suite stakeholders and senior decision-makers. Align pricing, contracts, and platform capabilities to client goals and investment strategies. Partner cross functionally with the Client Experience team to identify client usage gaps, deliver tailored solutions, and ensure platform value is fully realized. Strategy & Process Improvement Help shape playbooks for renewals, pricing, account expansion, and strategic success. Track and report on account health, pipeline activity, and revenue performance. Contribute to scaling the function – mentoring teammates and improving internal processes. What We’re Looking For: 6 - 8 years of experience in Enterprise Sales/Account Management within a SaaS technology company, preferably in a growth stage startup. Consistent quota attainment or a track record of success. Have helped build or scale a commercial or customer success function in a startup environment. Seek massive opportunities, jump on them, and take initiative. High energy, love talking to people, and want to work on complex customer problems. Are comfortable with CRMs, data systems, or SQL (or eager to learn!). Bonus Points if You: Have previously worked in wealth management, a family office, fund management, accounting, or a related financial field. Possess understanding of Alternative Investments industry trends, products, and services. Understand investment concepts like capital calls, IRRs, K-1s, and recallable distributions. A Note about us: Most of our full-time roles are based onsite at our New York City office, where our team thrives on in-person collaboration and dynamic teamwork. Being onsite daily enables us to build strong connections, move quickly, and deliver exceptional service to our clients. For select roles, we are also open to candidates based in Boston. If a role is open to Boston, it will be listed explicitly in the job location. We encourage applicants who are located in or open to relocating to the listed location to apply and join us in this hands-on, collaborative environment Some perks of working for Arch include: Strong Team - You’ll be backed by a strong team that consistently exceeds client expectations and ships new products quickly. Your work is high impact - Being part of a small team means you have real responsibility and impact from day one. You'll be involved in discussions that drive the growth and direction of our platform from the very beginning. Product Market Fit - We have strong product market fit, exceptionally low churn, and have grown mostly organically through word of mouth. Team community and camaraderie - We have enormous trust in each other and always do what we can do to support one another. We're always ready to step in to help. Great office: Our new home at 199 Water Street gives us a beautiful, energizing space to come together as a team, collaborate more easily, and keep building the next chapter of Arch. Lunch is on Us - We’ll keep the team fueled with lunch in the office, whether you’re catching up with teammates, talking through an idea, or just taking a well-earned break. Compensation Range: $130K - $150K

Job DescriptionAbout the ANA The ANA’s (Association of National Advertisers) mission is to drive growth for marketing professionals, brands and businesses, the industry, and humanity. Founded in 1910, the ANA provides leadership that advances marketing excellence and shapes the future of the industry. Our membership includes more than 20,000 brands and 50,000 industry professionals that collectively invest $400 billion in marketing and advertising annually. It consists of U.S. and international companies, including client-side marketers, nonprofits, universities, and marketing solutions providers, which include ad agencies, marketing data science and technology suppliers, law firms, consultants, and vendors. We are obsessed with delighting our members through superior products and services and an unwavering commitment to helping them become more effective marketers, build stronger brands, develop a more productive industry, and benefit humanity through bold leadership and innovation programs. About Aquila Aquila, a wholly owned subsidiary of the Association of National Advertisers, is redefining audience measurement for a fragmented media world. We are building a cross-platform measurement and data tool that will help brands and agencies understand how audiences are exposed to advertising across TV, digital, and streaming environments. With a focus on privacy, transparency, neutrality and actionable data, we’re building a tool that brings clarity to campaign performance. Our clients are 35 of the US’s largest advertisers and we are looking to grow that base to 100 over the next 18 months. Location New York City (hybrid) Position Summary We are looking for a driven and detail-oriented Account Manager to be an early member of our customer success team. This role is ideal for someone with 3-6 years of experience at a media agency within a measurement, data, or client servicing team. This role offers a unique opportunity to work at the forefront of cross-media measurement and partner with leading U.S marketers and platforms such as YouTube, Meta, Tik Tok and Amazon. You’ll work directly with Aquila’s executive team to support marketer and agency engagement with the Aquila program through this foundational build year. You will be the day-to-day lead for Aquila marketers, drive adoption and usage of the tool, help communicate campaign performance insights, and ensure a smooth client experience from onboarding through delivery. Primary Responsibilities: • Act as the day-to-day contact for media agency and advertiser clients, • Own onboarding of new customers to the Aquila program, • Support onboarding of new clients to Aquila’s platform and tools, • Answer questions on the product and help identify solutions to issues, • Work with an analyst to translate data into clear, actionable presentations and recommendations for clients, • Coordinate with internal teams (product, engineering, operations) to resolve issues and meet delivery timelines, • Track client usage, satisfaction, and feedback to own post-trial conversion, • Maintain up-to-date knowledge of media measurement trends, including reach/frequency deduplication, cross-platform attribution, and audience verification, • Participate in marketer sales presentationsQualifications, • Bachelor’s degree in Media, Marketing, Communications, Business, or a related field plus 3–6 years of experience at a media agency or in an ad tech/measurement role, • Comfortable with digital and TV measurement concepts like impressions, GRPs, reach, frequency, and brand lift, • Able to manage multiple clients and deliverables with attention to detail and accuracy, • Excellent communication skills, both written and verbal, with a client-friendly approach to presenting data, • Proficient in Excel, PowerPoint and Google Workspace; experience with media platforms (e.g., Google Campaign Manager, Nielsen, ComScore) a plus, • Enthusiastic about data and insights, with a desire to grow your expertise in cross-media analyticsSalary and Total Rewards Package Starting pay range: $75,000 to $95,000 based on relevant experience and qualifications. Comprehensive health and wellness benefits, 401k with company match, flexible scheduling, generous paid time off program, casual dress code, incentives, and rewards. To Apply If your skills, experience, and enthusiasm align with the requirements and responsibilities of this position, please forward your resume with a cover letter and salary requirements to careers@ana.net. Note: only applicants who include salary requirements will be considered. Powered by JazzHR x88QNKpmzP

Job DescriptionPosition: Account Manager Compensation Salary: $85-100k About the Company: I. Halper Paper & Supplies, established in 1910, is a 4th generation, family-owned business headquartered in Bayonne, New Jersey. With over a century of experience, we have become a trusted partner for the hospitality industry, including restaurants, hotels, caterers, and food service establishments in the New York Metro area. With a delivery range that extends through Boston, Philadelphia, and Washington, DC, along with a second distribution center in Miami Metro, covering all of South Florida, I.Halper Paper & Supplies carries an extensive product offering, including food service disposables, custom branded packaging, janitorial and sanitation supplies, and many eco-friendly options. Our commitment to exceptional service, environmental sustainability, and a collaborative approach to building strong relationships, has solidified our reputation in the industry as a trusted partner for every customer. Locations Serviced: New York, New York – Manhattan, Brooklyn, Queens and Bronx, NY – Northern/Central/Southern New Jersey - Long Island and Hamptons, NY - Westchester NY - Staten Island - Connecticut - Boston - Philadelphia - Washington, DC - Baltimore - Bethesda MD/Arlington VA - Eastern PA - South Florida - Miami - Orlando - Ft. Lauderdale - West Palm Beach. Role Objectives: • Client Portfolio Management: Oversee and nurture a client portfolio, ensuring sustained satisfaction and growth., • Revenue Expansion: Identify opportunities to upsell and cross-sell, aiming to become the primary supplier for clients' back-of-house and front-of-house food service disposables, janitorial and sanitation products., • Client Engagement: Maintain regular communication with clients through weekly or biweekly check-ins, providing value-added services such as product samples, updated pricing, new product information and market insights., • CRM Maintenance: Document all client interactions, including notes and visit details, in the Customer Relationship Management (CRM) system to ensure accurate and up-to-date records.Key Responsibilities:, • Account Management: Develop and maintain strong relationships with existing clients, addressing their needs and ensuring high levels of satisfaction., • Sales Strategy Implementation: Design and execute strategic plans to upsell and cross-sell products, expanding the company's footprint within each client's operations., • Market Analysis: Stay informed about industry trends, competitor activities, and market dynamics to identify opportunities for growth and innovation., • Collaboration: Work closely with internal teams, including purchasing and customer service, to deliver tailored solutions that meet client requirements., • Reporting: Prepare regular reports on sales activities, client feedback, and market trends to inform strategic decision-making.Qualifications:, • Bachelor's degree in Business, Marketing, or a related field., • 2-5 years of experience in sales or account management, in the food packaging/janitorial/sanitation industry., • Proven ability to manage high-value client portfolios and achieve sales targets., • Strong communication, negotiation, and interpersonal skills., • Proficiency in CRM software and Microsoft Office Suite., • Ability to analyze market data and translate insights into actionable strategies.Benefits:, • Competitive salary and uncapped commissions, • Comprehensive health, dental, and vision insurance plans, • Retirement savings plan with company match, • Supportive, collaborative work environment that values innovation and initiative Powered by JazzHR UeB00ZcEJS

Job DescriptionWho We Are PartnerCentric is a leader in affiliate and partner marketing, leveraging innovative technology and personalized strategies to help brands grow revenue and drive unparalleled value. As a people-first company, we prioritize diversity in thought, experience, and background to foster an inclusive, collaborative culture. Our vision is to set the gold standard in partner marketing through proprietary technology and world-class client support. This is a remote position, but candidates must reside and physically perform the work within the United States due to legal and corporate tax compliance constraints. We are only considering applicants who possess unrestricted, independent work authorization that does not now, or in the future, require employer sponsorship. Position Overview The Account Manager is a strategic, client-facing marketing professional responsible for driving performance and revenue growth across a portfolio of accounts. This role blends relationship management, data-driven strategy, and hands-on campaign execution across affiliate, influencer, and broader performance marketing channels. As a trusted advisor to clients, you will lead integrated marketing strategies, manage end-to-end campaign execution, and translate performance insights into actionable recommendations. The ideal candidate thrives in a fast-paced environment, excels at cross-functional collaboration, and is passionate about delivering measurable results. A Week in the Life • Monday: Lead client strategy or planning sessions, align on KPIs, campaign goals, and upcoming initiatives., • Tuesday: Analyze performance data across affiliate and influencer programs; identify trends and optimization opportunities., • Wednesday: Collaborate with partners, creators, and internal teams to launch or refine campaigns., • Thursday: Monitor live campaign performance, ensuring pacing, engagement, and compliance; implement real-time optimizations., • Friday: Present insights, performance reports, and strategic recommendations to clients; share wins and next steps internally. Key Responsibilities Client Leadership & Strategy • Serve as the primary point of contact and strategic advisor for assigned clients., • Lead quarterly planning, business reviews, and ongoing strategy development aligned to client goals., • Translate client objectives into integrated affiliate, influencer, and performance marketing strategies., • Proactively identify growth opportunities, risks, and optimization plans. Campaign Execution & Optimization • Manage end-to-end execution of affiliate and influencer campaigns across platforms (e.g., Instagram, TikTok, YouTube, partner networks)., • Oversee campaign timelines, deliverables, and budgets, ensuring on-time execution., • Monitor performance metrics (engagement, conversions, revenue) and implement data-driven optimizations (A/B testing, creative updates, partner mix)., • Evaluate program performance and continuously improve ROI. Relationship Management & Communication • Build strong relationships with client stakeholders, partners, influencers, and internal teams., • Deliver clear, concise reporting and insights through regular client communications., • Present strategies and results to senior-level audiences with confidence and clarity., • Mentor and support junior team members where applicable. Partnerships & Collaboration • Work closely with partnerships, marketing, analytics, and product teams to drive program success., • Source, vet, and onboard affiliate partners, influencer talent, and new platforms., • Align campaign messaging and execution with broader marketing initiatives. Compliance & Quality Assurance • Ensure all campaigns meet FTC guidelines, platform policies, and brand standards., • Review content and program execution for accuracy, proper disclosures, and consistency with KPIs. Qualifications • 3–5 years of experience in performance marketing (affiliate, influencer, or performance PR)., • Proven success managing client relationships and driving measurable growth (revenue, engagement, ROI)., • Strong understanding of affiliate platforms (e.g., Impact, Partnerize, Rakuten, ShareASale) and social/influencer ecosystems., • Experience executing multi-channel campaigns and managing multiple priorities simultaneously., • Excellent communication and presentation skills; comfortable engaging senior stakeholders., • Analytical mindset with experience using marketing analytics and reporting tools., • Strong project management and organizational skills., • Bachelor's degree in Marketing, Business, Communications, or related field (or equivalent experience). Key Performance Indicators (KPIs) • Client Satisfaction (NPS), • Revenue Growth & Net Revenue Retention, • Campaign Performance (engagement, conversions, ROI), • On-Time Delivery of Campaign Milestones, • Compliance & Quality Accuracy Benefits & Perks • Competitive salary and bonus structure, • Comprehensive health, dental, and vision insurance, • 401(k) plan with employer matching, • Remote work arrangements, • Generous Flex Day policy and observed company holidays, • Opportunities for professional growth through training and leadership development programs Why Join Us At PartnerCentric, you'll be at the forefront of marketing innovation—working across affiliate and influencer channels to shape the future of performance marketing. Our collaborative, growth-focused environment empowers you to make a direct impact on client success and agency evolution.

Job DescriptionDescription: SPOON Events, a Catalyst MXE company, is seeking an Account Manager to lead and grow key client relationships while overseeing the full lifecycle of trade show and event programs. This role serves as the primary liaison between clients and internal teams, ensuring projects are delivered on time, on budget, and to the highest quality standards. This position is client-facing and requires strong project management and consulting skills. The ideal candidate is detail-oriented, proactive, and experienced in the trade show industry, with the ability to support new business development efforts. Position/Title: Account Manager Job Type: Full-Time Work Location: Remote Compensation: $60,000 annually Benefits: Full suite of benefits, including 401(k), Health, Dental, Vision, & PTO Travel: Up to 20% Essential Duties and Responsibilities: • Serve as the primary point of contact for assigned clients, acting as an extension of their internal team., • Manage full lifecycle trade show programs, from request for proposal (RFP) through execution and post-event follow-up., • Lead client meetings, presentations, and program reviews to understand goals, objectives, and business needs., • Collaborate with internal design, engineering, and operations teams to develop exhibit concepts from initial drawings through final installation on the show floor., • Present pricing, exhibit designs, and engagement strategies to clients., • Create and manage project timelines, ensuring all deliverables are completed accurately and on schedule., • Travel to select trade shows and events to oversee installation and dismantle activities as needed (approximately 20%)., • Maintain a high level of organization and accountability while managing multiple projects., • Perform additional duties as assigned.Requirements: Required Qualifications: • Trade show industry experience, • Client-facing experience with the ability to lead meetings and present to stakeholders., • Strong project management skills with the ability to manage multiple timelines and priorities., • Excellent written and verbal communication skills., • Highly detail-oriented with strong organizational and time management abilities., • Ability to work independently and collaboratively., • Willingness to travel up to 20%. Preferred Qualifications: • Event industry experience., • Bachelor’s degree preferred (or equivalent combination of education and experience).