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Client engagement manager jobs in New York, New YorkCreate job alerts

  • GSP CAMPAIGNS
    Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    8 hours ago
    $22–$26 hourly
    Full-time
    Manhattan, New York

    Company Overview GSP CAMPAIGNS is a Manhattan-based marketing agency known for its innovative strategies that enhance sales and marketing performance. Our mission is to transform businesses by amplifying their unique brand narratives and delivering extraordinary results through data-driven campaigns. Summary As a Brand Ambassador at GSP CAMPAIGNS, you will play a vital role in supporting our sales and marketing initiatives. This position is essential for ensuring exceptional customer experiences and contributing to the overall success of our campaigns. Responsibilities • Assist in daily operations to ensure smooth workflow and customer satisfaction., • Provide excellent customer service by engaging with clients and addressing their needs., • Operate POS systems accurately, processing transactions efficiently., • Support food preparation and presentation as needed for promotional events., • Collaborate with team members to achieve sales goals and enhance brand visibility., • Maintain cleanliness and organization of the workspace to create a welcoming environment. Requirements • Strong customer service skills with a focus on client satisfaction., • Basic math skills for handling transactions and inventory management., • Experience with POS systems preferred but not required., • Ability to work in a fast-paced environment while maintaining attention to detail., • Sales experience is a plus, particularly in retail or food service settings. If you're ready to contribute your skills to a dynamic team that values creativity and results, we invite you to apply today at GSP CAMPAIGNS!

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  • FollowUS Global
    Business Development Representative
    Business Development Representative
    4 days ago
    $3200–$5000 monthly
    Part-time
    Manhattan, New York

    About FollowUS Global: FollowUS Global is one of the fastest-growing direct marketing and sales organizations, helping major brands connect with customers through personal interaction and proven face-to-face strategies. We focus on growth, leadership, and teamwork — turning ambitious individuals into confident professionals. What You’ll Do: • Represent top brands in direct marketing and promotional campaigns., • Engage with customers in person — build genuine connections and close sales., • Deliver great customer experiences and represent our clients professionally., • Work in a dynamic team environment with mentorship and ongoing support., • Learn the foundations of business, leadership, and marketing strategy. What We Offer: ✅ Full paid training — no experience needed. ✅ Uncapped commissions + bonuses — your effort = your earnings. ($800 - $1,400/weekly average) ✅ Fast-track promotion opportunities (Team Leader, Sales Manager, etc.) ✅ Travel opportunities, team events, and networking experiences. ✅ A fun, competitive, and motivating work culture. What We’re Looking For: • Positive, outgoing personality and great communication skills., • Ambition to grow and learn in sales, leadership, and marketing., • Team-oriented with strong work ethic and self-motivation., • Previous experience in customer service, retail, or hospitality is a plus (but not required). Schedule: Full-time, Monday to Friday (some weekend events possible) Location: Midtown Manhattan – In-person role with travel opportunities. Why FollowUS Global? At FollowUS Global, we don’t just build sales teams — we build leaders. If you’re ready to take your career to the next level, click Apply Now and start growing with us!

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  • 5th Avenue Group
    Sales Manager
    Sales Manager
    4 days ago
    $45000–$70000 yearly
    Full-time
    Manhattan, New York

    We specialize in face-to-face marketing, client acquisition, and brand development for some of the most recognized names in telecommunications, energy, and tech. Our approach is personal, measurable, and results-driven — creating meaningful connections between clients and customers. What You’ll Do - Represent clients with professionalism and enthusiasm in direct sales campaigns - Deliver engaging product presentations and ensure exceptional customer experiences - Learn the full sales cycle — from initial contact to account management - Participate in daily training sessions to develop leadership and communication skills - Contribute to a high-energy, goal-oriented team environment What We Offer - Comprehensive training program designed to develop future leaders - Performance-based advancement into leadership and management roles - Team-driven culture built on collaboration, mentorship, and positive energy - Weekly bonuses, recognition programs, and travel opportunities - A career path that rewards growth, effort, and consistency Who We’re Looking For - Competitive, self-motivated, and coachable individuals - Strong interpersonal and communication skills - Student mentality with a desire for continuous learning - Ability to thrive in a fast-paced, team-oriented environment

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  • Fifth Avenue Group
    Sales Assistant
    Sales Assistant
    14 days ago
    $35000–$55000 yearly
    Full-time
    Manhattan, New York

    We are a fast-growing direct sales and marketing company dedicated to representing industry-leading clients and developing the next generation of business leaders. Our team is energetic, driven, and focused on creating growth opportunities both for our clients and our people. Position Overview We are seeking motivated and ambitious individuals to join our team as Entry-Level Sales Representatives. This role is designed for individuals who are eager to build a career in sales, business development, and leadership. You will be the face of our clients, engaging directly with customers, building strong relationships, and helping drive revenue growth. Key Responsibilities - Represent clients with professionalism and integrity through face-to-face sales interactions - Deliver product knowledge and solutions tailored to customer needs - Consistently achieve or exceed sales targets and performance goals - Collaborate with team members to share best practices and strategies - Participate in ongoing training and development programs designed to enhance skills in sales, leadership, and business management - Maintain a positive and motivated attitude, contributing to the overall culture and success of the team What We Offer - Comprehensive training program – no prior sales experience required - Clear career path with opportunities to advance into leadership and management roles - Supportive team environment focused on growth and development - Performance-based incentives and bonuses - Networking and travel opportunities with top performers and industry leaders Qualifications - Strong communication and interpersonal skills - Student mentality with a willingness to learn and adapt - Goal-oriented, self-motivated, and competitive drive - Ability to work effectively in a team and independently - High level of professionalism and integrity - Bachelor’s degree preferred but not required

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  • 5th Avenue Group
    Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    9 days ago
    $40000–$55000 yearly
    Full-time
    Manhattan, New York

    We’re looking for ambitious individuals to join our growing team as Customer Sales Representatives. This is an excellent opportunity for someone eager to gain hands-on experience, build professional skills, and grow into leadership positions within a dynamic, people-driven organization. What You’ll Do • Engage directly with customers to present products and services in a professional, approachable manner, • Build strong relationships with clients while delivering excellent customer service, • Assist customers in identifying solutions that best fit their needs, • Meet and exceed sales goals through personalized interactions and team support, • Work collaboratively with a team that values growth, camaraderie, and performance What We Offer • Comprehensive training with ongoing mentorship and professional development, • Clear career growth path with opportunities to advance into leadership and management roles, • A positive, high-energy team environment that celebrates success and supports individual goals, • Performance-based compensation with incentives and bonuses, • Regular team-building activities and networking opportunities What We’re Looking For • Strong communication and interpersonal skills, • A positive attitude with a student mentality and willingness to learn, • Self-motivated, goal-oriented, and coachable individuals, • Ability to thrive in a fast-paced environment, • Previous customer service or sales experience is a plus, but not required Why Join Us? We believe in developing people—not just filling positions. By starting with us at the entry level, you’ll gain the skills, confidence, and leadership experience to take your career to the next level. If you’re passionate about people, success, and personal growth, this is the place to start building your future.

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  • Bowery Residents' Committee
    Community Technician
    Community Technician
    14 days ago
    $18.74 hourly
    Full-time
    Manhattan, New York

    Job Description DUTIES/RESPONSIBILITIES: You will assist in monitoring this residential program for individuals experiencing homelessness, with a focus on maintaining a safe environment. Be part of a team with a commitment to engaging individuals in an approachable and empathetic manner while performing rounds and addressing the varied needs of individuals experiencing homelessness. You will manage conflict or challenging behaviors with self-awareness, emphasizing safety and building trust while understanding each person's unique experience. You will also be responsible for screening residents and visitors at front door, create written documentation, including logbook entries, incident reports and progress notes. Manage inventory for supplies, maintain fire safety drills and logs, and provide emergency first aid/CPR assistance/NARCAN when needed. Assist with inspections and audits. Escort clients and serve meals as needed. Help maintain an orderly and clean facility. Related duties as assigned. This position is subject to mandatory overtime. HOURS: Full-time 37.5 hours per week Morning/Evening and Overnight. QUALIFICATIONS: High School diploma or GED required CPR Certification or the ability to obtain certification required. NYC Fire Safety Guard Certification or the ability to obtain certification required. NYC Fire Safety Coordinator Certification preferred; employees must be willing to attempt to acquire certification. Security guard license preferred; employees must be willing to attempt to acquire license. Food Handler Certificate preferred; employees must be willing to attempt to acquire certification. TB clearance when required. Experience working with individuals experiencing homelessness preferred; effectively communicate with others both in writing and orally; ability to maintain professional boundaries; basic computer literacy required. Bilingual abilities a plus. • Vaccination preferred but not required MAKE AN IMPACT Are you looking to make a positive impact on the lives of those in your community? At BRC, our staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self-sufficiency, and restoring hope and dignity. Each and every BRC staff member makes heroic contributions to our city, providing vital services in times of crisis and need. Through our commitment to employee wellbeing and development, BRC provides a workplace where staff can achieve their goals, make a difference with our clients, and grow personally and professionally. Today, we have over 1000 full-time, part-time, and per-diem positions located in Manhattan, Brooklyn, the Bronx and Queens. Come and learn why 95% of BRC employees report that they would recommend BRC as a good place to work, and join us in building a more caring and compassionate city. BENEFITS BRC takes the health, safety, and wellbeing of our employees seriously. Employees are eligible for health insurance and paid sick time benefits immediately upon starting work. In addition, full time employees receive a generous benefits package, including: Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents. A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time. A 403(b) pension plan with a matching benefit paid by BRC. Tuition assistance and many training opportunities for career development. Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare.

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  • 5th Avenue Group
    Sales and Marketing Intern
    Sales and Marketing Intern
    4 days ago
    $40000–$60000 yearly
    Full-time
    Manhattan, New York

    What We Do We specialize in face-to-face marketing, client acquisition, and brand development for some of the most recognized names in telecommunications, energy, and tech. Our approach is personal, measurable, and results-driven — creating meaningful connections between clients and customers. What You’ll Do - Represent clients with professionalism and enthusiasm in direct sales campaigns - Deliver engaging product presentations and ensure exceptional customer experiences - Learn the full sales cycle — from initial contact to account management - Participate in daily training sessions to develop leadership and communication skills - Contribute to a high-energy, goal-oriented team environment What We Offer - Comprehensive training program designed to develop future leaders - Performance-based advancement into leadership and management roles - Team-driven culture built on collaboration, mentorship, and positive energy - Weekly bonuses, recognition programs, and travel opportunities - A career path that rewards growth, effort, and consistency Who We’re Looking For - Competitive, self-motivated, and coachable individuals - Strong interpersonal and communication skills - Student mentality with a desire for continuous learning - Ability to thrive in a fast-paced, team-oriented environment

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  • Fifth Avenue Group
    Brand Representative
    Brand Representative
    19 days ago
    $40000–$60000 yearly
    Full-time
    Manhattan, New York

    Our team is expanding, and we’re searching for driven Brand Representatives to help us represent some of the most recognized brands in the marketplace. As a Brand Representative, you’ll be the face of our clients—building genuine connections, delivering outstanding customer experiences, and driving brand awareness through direct, personalized marketing strategies. This role is perfect for individuals with strong people skills, a competitive spirit, and the desire to learn and grow in a fast-paced environment. What You’ll Do: • Engage directly with customers to represent our clients’ products and services., • Build lasting relationships while providing tailored solutions., • Drive sales and brand visibility through in-person marketing campaigns., • Learn and apply effective communication, sales, and leadership skills., • Collaborate with a high-energy team that celebrates performance and growth. What We Offer: • A structured career growth path with opportunities for leadership and management., • Hands-on training and mentorship in sales, marketing, and team development., • Competitive compensation with performance incentives., • A dynamic work culture built on camaraderie, recognition, and results., • The chance to be part of an organization that is rapidly expanding across markets. What We’re Looking For: • Strong interpersonal and communication skills., • A positive, professional attitude with a student mentality., • Goal-oriented individuals who thrive in performance-based environments., • Adaptability and resilience in a fast-moving industry., • Previous experience in customer service, sales, or hospitality is a plus (but not required).

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  • 5th Avenue Group
    Customer Service and Sales Representative
    Customer Service and Sales Representative
    18 days ago
    $45000–$65000 yearly
    Full-time
    Manhattan, New York

    Are you looking to jumpstart your career with a company that values people, growth, and results? We are a fast-growing direct sales and marketing firm in New York City, representing some of the nation’s top brands. Our mission is simple: deliver exceptional service to our customers while developing future leaders within our organization. What You’ll Do: • Engage directly with customers to provide solutions, answer questions, and ensure a positive experience., • Drive sales through consultative, needs-based conversations., • Represent our clients with professionalism, energy, and integrity., • Learn and master proven sales systems while receiving hands-on training., • Collaborate with team members to hit daily and weekly goals. What We Offer: • A supportive, energetic team culture., • Paid training with mentorship and coaching., • Opportunities for career growth into leadership and management., • Performance-based bonuses and incentives., • Fun, fast-paced environment where your hard work is recognized. What We’re Looking For: • Strong communication and people skills., • Positive, professional attitude with a student mentality., • Self-motivated and goal-oriented mindset., • Ability to thrive in a team-oriented environment., • No previous experience required – just bring the right attitude and work ethic. If you’re ready to build your skills, grow your career, and be part of a team that’s making an impact every day, we want to meet you!

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  • New York Life
    Financial Professional
    Financial Professional
    21 days ago
    $80000–$130000 yearly
    Full-time
    Manhattan, New York

    Financial Professional Are you a leader who has the following traits? • Competitive, • Entrepreneurial, • Coachable, • Communicative, • Self-disciplined What we’re looking for... We’re looking for people who want to make a lasting impact on the financial well-being of individuals, families, and small businesses. This is not just a sales job—it’s a career with purpose and opportunity. You’ll provide peace of mind to your clients while helping them navigate challenges that many of them find complex and confusing, such as preparing for retirement and saving for college. As an insurance agent, you will have the opportunity to see the positive impact of your work for years to come. You will grow personally and professionally along with your clients. What we offer... Training and development We’ll equip and train you with a multifaceted approach that includes an industry-leading learning platform, personalized coaching from dedicated training professionals, and the ability to obtain industry professional designations. We are so committed to training that we’ll subsidize it in your first two full-time contract years, providing you with additional funds, if you qualify, to help keep you on your feet while you complete our training program and grow your business. You’ll also be eligible to get rewarded and acknowledged with sales incentives and professional-development trips for our top-performing insurance agents. Digital tools Beyond this training and support, New York Life will equip you with the tools you need to succeed day-to-day, including experts on hand to answer your questions and a suite of digital sales, prospecting, and marketing tools that will help you attract and retain your clients with web, social, and email content. Products and solutions Together with its subsidiaries, New York Life provides a range of products, including life insurance, annuities, long-term care insurance, disability income insurance, and investment products such as mutual funds1 through our broker-dealer arm, NYLIFE Securities LLC (member of FINRA and SIPC), a Licensed Insurance Agency, ensuring that the solutions you develop with your clients can help them and their families achieve their financial goals. You’ll also be able to specialize and gain expertise in different areas, such as by becoming a financial advisor with Eagle Strategies LLC, our investment advisory division, to offer wealth management and advisory services,2 estate planning strategies, and business solutions. Human guidance When you join New York Life, you’re joining a strong team with peer-to-peer support options like study groups, mentorship, and other opportunities to engage with your fellow insurance agents. How we will compensate you. You have the power to determine your own income with our commission-based compensation.3 In 2023, the average income of our agents under the N8 and N9 Agent’s Contract who met annual minimum sales production requirements was $117,359.4 Individual agent performance will determine your income. Benefits for full-time agents include medical, dental, vision, life, and disability insurance, as well as a 401(k) and pension.5 For more information about commission-based income and benefits for financial professionals. About New York Life... New York Life is a Fortune 100 company with a long history of doing good. We have been in business for over 175 years, helping generations of Americans protect their families and attain their financial goals. As a mutual company, we are accountable only to our policyholders, not to Wall Street or outside investors. We are focused on the long-term success of our clients. Awards & Accolades... We’re proud of our financial strength.6 • A++ Superior (A.M. Best), • AAA Exceptionally Strong (Fitch), • Aaa Exceptional (Moody’s), • 5.3 million LIVES PROTECTED. Includes all owners of individual life insurance and annuity policies, • $937 million LIFETIME ANNUITY INCOME PAID. Includes all payouts on individual income annuity products., • $5 billion IN LIVING BENEFITS AWARDED. Includes life and annuity cash value accumulation and qualifying policy dividends paid. Dividends are not guaranteed., • Over $1.2 trillion LIFE INSURANCE PROTECTION IN FORCE. Includes term, whole, and universal life.8 • The terms ”agent” and ”financial professional” are used interchangeably throughout this brochure and refer to someone who is in a sales role under an agent contract. 1. Offered by properly licensed registered representatives through NYLIFE Securities (member FINRA/SIPC), a Licensed Insurance Agency and a New York Life company., 3. If you qualify for an Introductory (PTAS) Contract, you will preview an agent career with New York Life as an independent contractor while continuing to work at your current job, with limited exceptions. PTAS Agents are not eligible for benefits. During this preview period of up to six months, any sales you make will continue to accrue until you either make enough sales to become a full-time agent under a Training Allowance Subsidy (TAS) Contract or the passage of six months, which ever is earlier. If you do not become a full-time agent, all commissions on any sales you made will be paid to you at the end of six months. If you become a fulltime agent under a TAS Contract, you will be credited with the commissions you accrued under the Introductory Contract., 4. Based on 2023 company data for 8,156 agents operating under our N9 and N8 Agent’s Contracts in all states, without persistency bonus, who were active as of December 31, 2023. N9 is the current contract for new financial professionals. N8 contracts were issued to new financial professionals priorto April 2004. Contracts determine your compensation and benefits. Sales production requirements are determined annually by the company. Historical agent incomes are provided for informational purposes only. Agent income is not guaranteed. Income is dependent upon the sales of each agent. Agent compensation is commission-based and determined through the ledger process. Overall compensation includes positive income credits for commissions based on actual sales and certain allowances or incentives, if eligible, based upon persistency and production, as well as debits associated with commission reversals, authorized expenses, and other items. Each credit and debit posted to the Agent’s Ledger is part of determining the agent’s compensation and no individual credit posted to the ledger is earned until the ledger reconciliation process is complete. Agents receive payments equal to the positive balance on the Agent’s Ledger after the credits and debits are applied., 5. This is necessarily brief and provides only general descriptions of the benefits available to eligible agents under the applicable plans. Specific terms, such as eligibility and benefits, are determined only by the terms and conditions contained in the relevant plan documents. In the event of any conflict between the information herein and the provisions of the plan documents, the plan documents will govern. The company reserves the right to amend or terminate the benefit plans described herein at any time for any reason., 6. New York Life Insurance Company continues to receive the highest financial strength ratings currently awarded to any life insurer in the U.S. from all four major rating agencies. Source: Individual Third-Party Ratings Reports: A.M. Best A++, Fitch Ratings AAA, Moody’s Aaa, and Standard & Poor’s AA+ (as of 11/17/2023). The ratings do not apply to investment products as they are subject to market risk and will fluctuate in value., 7. All figures reflect the consolidated results of New York Life Insurance Company and its domestic insurance subsidiaries, including New York Life Insurance and Annuity Corporation, for the 12 months ending December 31, 2023.

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  • 5th Avenue Group
    Sales Assistant
    Sales Assistant
    9 days ago
    $42000–$65000 yearly
    Full-time
    Manhattan, New York

    We’re looking for ambitious individuals to join our growing team as Customer Sales Representatives. This is an excellent opportunity for someone eager to gain hands-on experience, build professional skills, and grow into leadership positions within a dynamic, people-driven organization. What You’ll Do • Engage directly with customers to present products and services in a professional, approachable manner, • Build strong relationships with clients while delivering excellent customer service, • Assist customers in identifying solutions that best fit their needs, • Meet and exceed sales goals through personalized interactions and team support, • Work collaboratively with a team that values growth, camaraderie, and performance What We Offer • Comprehensive training with ongoing mentorship and professional development, • Clear career growth path with opportunities to advance into leadership and management roles, • A positive, high-energy team environment that celebrates success and supports individual goals, • Performance-based compensation with incentives and bonuses, • Strong communication and interpersonal skills, • A positive attitude with a student mentality and willingness to learn, • Self-motivated, goal-oriented, and coachable individuals, • Ability to thrive in a fast-paced environment, • Previous customer service or sales experience is a plus, but not required Why Join Us? We believe in developing people—not just filling positions. By starting with us at the entry level, you’ll gain the skills, confidence, and leadership experience to take your career to the next level. If you’re passionate about people, success, and personal growth, this is the place to start building your future.

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  • Radiant Spa Aesthetics
    Licensed Aesthetician – Part-Time Opportunity
    Licensed Aesthetician – Part-Time Opportunity
    22 days ago
    $18–$30 hourly
    Part-time
    New Rochelle

    Are you a passionate, skilled aesthetician looking to grow your career in a supportive and luxurious spa environment? Radiant Spa Aesthetics is seeking a Part-Time Licensed Aesthetician who is dedicated to delivering exceptional skincare services, creating beautiful client experiences, and helping us shine on social media. What You’ll Do Perform customized facials tailored to client needs. Provide advanced skin treatments, with preference for experience in: Dermaplaning Microneedling Microdermabrasion Waxing or eyebrow threading Lash applications & tinting Microblading & permanent makeup (preferred, not required) Educate clients on skincare routines, product recommendations, and treatment plans. Maintain a clean, safe, and welcoming treatment environment. Manage your own schedule and client bookings responsibly. Contribute to social media marketing (photos, videos, reels, before/after content) to highlight services and results. What We’re Looking For Active State Aesthetician License. Strong facial experience required. Advanced training in dermaplaning, microneedling, lash services, or permanent makeup is a plus. Comfort with creating social media content to engage clients. Professional, reliable, and self-motivated with excellent time management. Passion for skincare, beauty, and client education. Team-oriented and client-focused personality. Why Join Radiant Spa Aesthetics? Part-time role with flexible hours. Work in a modern, upscale medspa setting with state-of-the-art technology. Ongoing training and professional development opportunities. Competitive pay structure with commission and tips. Opportunity to grow your client base while building a strong online presence. 📍 Location: New Rochelle, NY 💼 Job Type: Part-Time If you are a motivated aesthetician ready to bring your expertise, creativity, and passion for beauty to our team, we’d love to hear from you!

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  • Mandelli
    Client Advisor
    Client Advisor
    26 days ago
    Full-time
    Manhattan, New York

    This is a full-time role for a Salesperson located in the New York City Metropolitan Area. The Salesperson will be responsible for engaging and managing customer relationships, identifying sales opportunities, demonstrating and promoting products, closing sales, and achieving sales targets. The role also includes maintaining a comprehensive understanding of the latest fashion trends and ensuring customer satisfaction through excellent service. Qualifications Luxury Sales, Customer Relationship Management (CRM) Knowledge of fashion trends and the apparel industry Outstanding communication and interpersonal skills Ability to achieve targets and work under pressure Bachelor’s degree in Business, Marketing, or a related field is preferred but not mandatory Prior experience in the fashion industry is a plus Strong organizational skills and attention to detail

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  • Substance Salon & Barberspa
    Front Desk Manager
    Front Desk Manager
    29 days ago
    $18–$21 hourly
    Full-time
    Rutherford

    Applicants must be based in New Jersey. Please do not apply if you are located in New York. Substance Salon has been a luxury destination in Rutherford for 16+ years. We’re known for bespoke hair artistry, premium service, and a strong client community. We are seeking a Front Desk Manager to oversee operations, drive sales, and ensure an exceptional guest experience. Responsibilities • Client Experience & Operations Manage bookings and schedules, greet and guide clients, and handle concerns to maintain a flawless guest journey. • Sales Growth & Business Development Keep stylist schedules consistently full, increase retail sales and service add-ons, and track performance to grow salon revenue. • Marketing & Social Media Create and manage engaging social media content, interact with clients online, and support hiring initiatives by promoting the salon’s culture and opportunities. • Inventory & Ordering Monitor product and color inventory, place timely orders, and ensure the salon is fully stocked at all times. • Team Support Collaborate with stylists and leadership on business goals while fostering a positive, high-performance culture. Qualifications • Front desk, retail management, or sales-driven experience (salon/spa or luxury retail preferred), • Strong organizational and multitasking skills, • Confident with POS systems, booking software, and social media management, • Excellent communication and client service skills, • Driven, proactive, and career-focused What We Offer • Competitive hourly pay with performance incentives, • Career growth into higher-level salon management roles, • A dynamic, creative work environment with a passionate team Weekend availability Supplemental pay Commission pay Tips Bonus pay Supplemental income Benefits 401(k) Employee discount Paid time off Referral program

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  • Elite Fitness Club
    Fitness Trainer
    Fitness Trainer
    1 month ago
    Full-time
    Rutherford

    • Make reaching fitness goals achievable by assisting members and clients with education and guidance on comprehensive fitness programs including resistance and cardio-respiratory training, general nutritional guidelines, and nutritional product recommendations., • Meeting/exceeding minimum monthly company expectations including session service targets resulting in Personal Training revenue, supplement/nutritional product sales, and contributing to club success., • Training exclusively for Elite Fitness. As a Personal Trainer , it is a violation of our conflict of interest policy to conduct personal training sessions or perform any person training-related duties independently or at any company outside of Elite Fitness. This includes working as an employee or independent contractor for another health club, personal training studio or private residence, or engaging in any other activities that represent a conflict of interest for Elite Fitness. Reports to Vice President of Operations (VP), General Manager (GM), Fitness Manager(FM), Owner Certifications: (One or more of the following certifications) • American College of Sports Medicine (ACSM), • Certified Personal Trainer, • Health Fitness Specialist American Council on Exercise (ACE), • Personal Trainer Certification The Cooper Institute, • Personal Trainer Certification International Fitness Professionals Association (IFPA), • Personal Fitness Trainer Certification National Academy of Sports Medicine (NASM), • Certified Personal Trainer, • Corrective Exercise Specialist (CES), • Performance Enhancement Specialist (PES) National Exercise and Sports Trainers Association (NESTA), • Personal Fitness Trainer Certification National Federation of Professional Trainers (NFPT), • Personal Trainer Certification National Strength and Conditioning Association (NSCA), • Certified Personal Trainer • Certified Strength and Conditional Specialist (CSCS) Experience: 1-2 years as a Personal Trainer Preferred: Prior management experience in retail/hospitality industry leading 3-10 employees, Preferred: Consultative sales experience Physical Requirements: • Ability to work in club office; move about club floors and rooms; review, revise, create club paperwork; communicate with employees, members, and the public. • Regularly required to demonstrate or explain proper physical fitness activities, techniques and procedures. Regularly required to lift up to 50 pounds. Essential Duties & Responsibilities: Personal Trainers are responsible for performing the following activities for the club: Service and Train Clients [70% of time] • Create an outstanding initial personal training experience for introductory package clients., • Prepare and deliver comprehensive fitness programs based on clients’ goals that include appropriate exercise selection, nutritional programming and teaching a fitness lifestyle., • Inform clients of the fitness tools available to assist them in achieving their goals., • Set expectations and hold clients accountable to their comprehensive fitness programs through goal setting, follow up discussions, and tracking progress., • Demonstrate safe and proper exercise technique to clients. Service Members [20% of time], • Instruct members on proper use of club equipment and exercise techniques., • Assist, at the club management’s request, in any member service activities (e.g., fitness seminars, boot camps, body fat tables, supplement/nutritional product demos etc.)., • Understand all aspects and benefits of the Gameplan and deliver a positive fitness experience to members and guests., • Help with racking weights and assisting in maintaining a neat, organized and clean club. Administration/Misc. [10% of time], • Schedule all personal training sessions, other appointments, and administration time using company systems

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  • Globe Life: American Income Division: Moore-Sodan Organization NJ
    Sales Managers
    Sales Managers
    1 month ago
    $65000–$120000 yearly
    Full-time
    Edison

    Join Our Elite Sales Team for the Final Quarter of 2025… And Beyond! – Uncapped Earning Potential Awaits! Who We Are: For over 70 years, Moore-Sodan has been a powerhouse in the insurance industry, trusted by over 40,000 labor unions, including the NFL, NBA, and MLB. With 6+ million members and $65 billion in active coverage, we proudly hold an A+ Superior Rating from AM Best. If you’re a driven sales professional looking for limitless growth, uncapped commissions, and a dynamic remote work environment, this is your moment to thrive. Your Role as a Sales Manager: As a key player on our sales team, you’ll: ✅ Engage with Clients: Connect with warm leads—no cold calling! ✅ Schedule Meetings: Set up consultations with prospective customers. ✅ Deliver Virtual Presentations: Showcase tailored insurance solutions via cutting-edge video platforms. ✅ Close Deals & Drive Sales: Convert leads into clients and maximize earning potential. ✅ Guide Applications: Assist clients in securing their coverage with ease. ✅ Monitor Performance: Track key metrics and consistently exceed targets. ✅ Continuously Improve: Sharpen your skills with top-tier training. Why Sales Professionals Choose Us 🚀 Sky-High Earning Potential: 100% commission-based pay—your success drives your income. 📈 Unlimited Career Growth: No glass ceilings—advance as fast as you perform. 🕒 Flexibility & Work-Life Balance: Set your own schedule and work remotely. 💰 Weekly Pay & Residual Income: Earn ongoing commissions for long-term financial freedom. 🎓 World-Class Training: Get the tools and mentorship to become a top earner. ✈️ Luxury Travel Perks: Win all-expenses-paid trips to destinations like Paris & Tokyo. 🛡 Comprehensive Benefits: Access a robust benefits package after 90 days. Who Thrives Here 🔹 Sales professionals who love closing deals and exceeding goals 🔹 High-energy individuals who bring enthusiasm and confidence 🔹 Self-motivated go-getters who take control of their success 🔹 Strong communicators with a customer-first mindset Minimum Requirements: ✔ Sales or Customer Service Experience: Preferred but not required. ✔ Exceptional Communication Skills: Clear, persuasive, and engaging. ✔ Tech-Savvy: Must have a reliable computer and secure Wi-Fi. ✔ 18+ with a High School Diploma (Higher education is a plus). ✔ Clean Background Check. Ready to Make Your Breakthrough? 🚀 Apply Today and Start Earning What You’re Worth!

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  • DLL Cleaning Services
    Freelance Sales Representative
    Freelance Sales Representative
    1 month ago
    $25–$55 hourly
    Part-time
    Manhattan, New York

    Location: New York, NY (Local travel required) Position Type: Freelance / Contract Overview: We are seeking an energetic and personable Freelance Sales Representative to identify and build relationships with potential clients in the New York area. The primary focus will be on conducting onsite walkthroughs of commercial properties to assess cleaning needs, generate leads, and present tailored cleaning solutions. This role offers flexibility and an earning potential based on your sales success. Key Responsibilities: Conduct in-person walkthroughs at commercial properties to evaluate cleaning requirements. Develop a clear understanding of client needs and recommend appropriate cleaning services. Prepare and deliver engaging presentations and customized proposals to prospective clients. Establish and nurture relationships to foster long-term partnerships. Generate new leads through outreach, networking, and industry knowledge. Maintain accurate records of site visits, client interactions, and sales progress within the company's CRM system. Collaborate with the management team to meet sales targets and improve service offerings. Qualifications: Proven experience in B2B sales, preferably within the cleaning or facilities management industry. Strong communication, negotiation, and interpersonal skills. Ability to work independently, self-motivated, and goal-oriented. Knowledge of the New York market and existing industry contacts is a plus.

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  • Intimissimi
    Sales Lead
    Sales Lead
    1 month ago
    $16.5–$26 hourly
    Full-time
    Garden City

    THE ROLE The Sales Lead is a crucial role for the store with a passion for client service and an expertise in fashion always representing the Calzedonia Group Key values: Open Mind, Passion, Pragmatism, Teamwork and Goal Orientation. LIFE OF THE SALES LEAD The Sales Lead focuses on providing a superior level of customer service to clients, while increasing conversion and retention, to drive business revenue and inspire brand loyalty. The Sales Lead will work together with the team and reports to the Boutique’s Manager. The Sales Lead will focus on the development of new clients, converting walk-in traffic into Intimissimi ambassadors by creating excitement and desire around the product, sharing customized fashion tips and providing high-level of professionalism. The Sales Lead role requires a positive, goal oriented, outgoing and engaging personality, always taking the first step to engage with clients. The Sales Lead demonstrates high level of skill to interact with the clients and identify their needs that will potentially maximize their sales commissions every week. Be a mentor for your Teammates! You always demonstrate Calzedonia Group’s Key Values: Open Minded, Authentic, Passionate, Dynamic, Team Player, Pragmatic! OPEN MINDED: Open to learning and receiving guidance and feedback from store leadership. You embrace new ideas, are receptive to customer feedback, and approach challenges with a willingness to explore innovative solutions. You understand the diverse needs and preferences of guests and colleagues, fostering an inclusive and welcoming atmosphere within the store. You actively engage with guests, adapt to ever-changing trends, ensuring a personalized shopping experience. AUTHENTIC: Be real! Honesty is key and always working together with integrity. Sales Lead embody genuineness and sincerity. You enjoy authentically connecting with guests, sharing your passion for the brand while fostering loyal and long-lasting relationships with guests and colleagues. #WeAreOne We support and encourage a respectful and inclusive team atmosphere by welcoming Diversity, Inclusion and Equity for all team members and guests. PASSIONATE: Share your excitement and promote brand loyalty with guests and store team. As a Sales Lead you have firsthand experience with new fashion collections and can share newness with all guests. Share your passion for Intimissimi by building brand loyalty with each guest! Your goal is ensuring each guest has a memorable experience in our shops . DYNAMIC: Sales Leads thrive in a fast-paced environment, embracing change and adaptability. You will be able to navigate busy hours, responding with care to guests’ inquiries and requests, supporting with visuals updates, assisting with stock management practices, and overall contributing to a seamless shopping experience for guests and efficient environment for colleagues. TEAM PLAYER: We are all in this together! Our Sales Leads believe in teamwork through all day-to-day activities to ensure high quality experience for guests, but also supporting each other every step of the way. You collaborate effectively with colleagues, fostering a positive and cooperative atmosphere in the shop. Being part of Intimissimi means lending a helping hand to colleagues, being a mentor for new colleagues, creating a unified and motivated network that delivers high quality guest experience. PRAGMATIC: You are a problem solver! You approach challenges with practicality and resourcefulness, finding effective solutions together with your colleagues and store leadership that align with the store’s goals and guests’ needs. Always balancing creativity and efficiency, while following company policies and procedures. KEY RESPONSIBILITIES Build genuine relationships with clients through thoughtful and consistent outreach. Demonstrate a positive and proactive attitude in every situation to constantly raise the level of service provided and consistently exceed client expectations. Demonstrate strong verbal and written communication. Be responsible of capturing customers’ information using multiple means to communicate, utilizing phone and written follow-up contact. Client Book Management including follow up with clients regarding their shopping experience, potential inquiries such as product care instructions. Achieve and exceed personal sales and productivity goals agreed upon with your Store Manager Demonstrate a full knowledge of the product including benefits to maximize the sales opportunity. Utilize your fashion expertise to inspire others and build collaborative partnerships in a team-focused environment. Supporting managers in maximizing efficiency in executing standard in-store operations, such as daily replenishment and processing of seasonal markdowns Partnering with the Manager to leverage knowledge of internal systems to conduct business analyses and keep track of both store and individual KPIs. Supporting managers in maintaining the visual and housekeeping standards of the store Able to successfully operate our POS system, conduct email, opening and closing procedures. Store Cleanliness: at our stores, we take great pride in providing our customers with a clean and well-maintained shopping environment. This includes the cleanliness and organization of the store: including but not limited to the salesfloor, fitting rooms, cash desk area, and backroom areas such as bathroom and stockroom. As a retail employee, you are expected to take the initiative of upkeeping the cleanliness in the store. Teams will be required to conduct daily cleaning tasks included but not limited to: Dust and clean shelves, furniture, fixtures and decor Clean doors, window glass, mirrors (exterior and interior) Pick up and empty trash cans and garbage taking it to the dumpster as needed Sweep and mop hard floors Wipe and sanitize sinks, countertops, shared common areas and equipment TEAM DYNAMIC Report directly to Assistant Manager and Store Management to ensure clients experience high quality customer service, completing store operations efficiently and implementing sales strategies thus meeting and exceeding commercial goals. Provides training to new teammates which may include cross-department functions. Based on your experience with Intimissimi and performance, you may be selected to support New Stores Openings across the US as a team bonding opportunity and a chance to put your skills and knowledge to the test! Participate in nationwide contests within other Intimissimi locations to show our team spirit! CAREER DEVELOPMENT OPPORTUNITIES All Sales Leads get the chance to learn new skills daily. We believe in hands-on experience training in different store functions to develop an entrepreneur mindset and spirit, such as: Guest Experience, Basic Store Operations, Business Acumen, Visuals Merchandising, Stock Management, and much more! #TeamworkMakesTheDreamWork We are all team players! Our leaders always encourage development between team members to support professional growth. #Knowledgeispower Share your knowledge and experience with new team members! We strongly believe in consistent training and development of our teams. Many of our success stories started their careers from being part of our store teams and have grown to be future Store Managers, District Managers, Sales Directors and beyond! Be a part of the Calzedonia USA story and make your mark! JOB REQUIREMENTS -Eligibility to work in the US for any Employer -High School graduate or equivalent -Compensation based upon years of experience in customer service and sales -3 to 4 years of Contemporary Fashion retail industry is highly preferred -High level standards of customer service and advanced knowledge of selling techniques -Strong verbal and written communication skills Commitment, being self-motivated and goal oriented Problem solving You are able to work a flexible schedule, including nights, holidays and weekends You are a people person! Working with a team to accomplish store goals, genuinely enjoying an environment of fun music and building connections with our guests for the best shopping experience. You are able to lift in excess of 20 pounds and stand for long periods of time, bend, stretch, for a short distance engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) COMPENSATION & BENEFITS PACKAGE Base Salary plus monthly bonus based upon budget achievement, store volume and location. -Medical Insurance -Pet Insurance -Paid Time off -Paid Parental Leave *Must meet eligibility requirements -401(K) matching -Pre-Tax commuter benefits for transit and parking -Sign on Bonus -Referral bonus -Employee Discount -Free Uniform, and so much more! Accelerate your skills and build a foundation for your career! Work Location: In person

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  • Dogtopia of Myrtle Ave. - Brooklyn
    Room Attendant
    Room Attendant
    1 month ago
    $16.5–$18 hourly
    Part-time
    Clinton Hill, Brooklyn

    Contact the Center with your resume 504 Myrtle ave Brooklyn NY Also on Indeed Shifts are Monday- Friday, 1:00pm-7:00pm. Saturday and Sunday 9am -6pm Dogtopia (BKBM LLC), the industry leader in dog daycare, boarding, and spa services has an immediate opening for an energetic, organized individual to be the star of our playroom as a Canine Coach. Extensive training is provided for this position and we have both morning and afternoon part-time positions available. Core Competencies: Consistent and timely attendance Ability to learn dog recognition Completion of all E-learning platforms Meal recording Proper control of all dogs in all rooms Ability to help in Grooming tasks Safety is always number 1! Have Fun on Camera! Maintain control of large groups of dogs All rooms are equipped with cameras for pet parents to stay engaged Caring for all furry friends as if they were a part of your family Keep data accurate with current dogs Engage, Play and Enjoy the furry friends! Understanding our Dogtopia-isms The rules by which we, as Dogtopians live by are: We LOVE life unconditionally like a dog. We STAY loyal to our pack. We CHASE the absolute highest standards of safety. We PLAY to our fullest potential. We TREAT every day like It’s the Most Exciting Day Ever! Health and Grooming Will learn how to perform grooming tasks such as baths and nails, ear and teeth cleaning Will learn how to identify dog breeds and behaviors Report dog scuffles right when they occur for safe wound cleaning if needed Work with team to assure our Quality of Care sets the standards for dog care Clean and Safe Environment to ensure our furry friends are always in a safe and clean environment we take pride in working as a team to get all the nitty gritty complete Maintain and update cleaning schedule, along with holding themselves and team accountable to the Dogtopia’s safety and cleaning standards Inventory management of cleaning, dog and First Aid supplies Dismisses dogs proactively with ongoing behavior issues and monitors action plans to retain those with minor issues As the Canine Coach you are responsible to work closely with our furry friends in creating a safe and fun environment while still setting the highest standards and satisfaction of our customers. Requirements Primary Responsibilities: Supervising the dogs in the playrooms Ensuring all play by dogs are safe and friendly Cleaning after the dog's urine and feces Correctly and safely removing and putting on dog collars, harnesses, etc. Take dogs from the owner to enter the playroom or take dogs from the playroom to return to their owner Communicating any dog health or safety issues Administering food and medications Maintaining a clean and sanitary facility Perform Meet and Greets to a high standard (dog temperament tests) Perform cross-trained duties to a high standard whenever needed (front desk/bathing/rover) Additional projects or tasks may be assigned as needed to support the team, facility or clients Qualifications: Must be able to respond quickly if a scuffle breaks out Must be confident around all dog breeds and sizes Must love dogs Ability to spend up to 100% of work time standing Ability to work flexible days and hours, including holidays and weekends Ability to work cohesively with others in a fun, fast paced environment Strong customer service skills Ability to “own” a room of dogs Personal Characteristics: Detail oriented Quick thinker Emotionally intelligent Outgoing, enthusiastic by nature Excellent communicator Strong observance skills Strong multitasker Confident

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  • Teddy Volkswagen
    Automotive Sales Professional
    Automotive Sales Professional
    1 month ago
    Full-time
    Edenwald, The Bronx

    We are seeking a motivated and dynamic Car Sales Executive to join our team. In this role, you will be responsible for engaging with customers to understand their needs, presenting vehicle options, and guiding them through the purchasing process. Your goal will be to build lasting relationships with clients while achieving sales targets and contributing to the overall success of our dealership. Duties Engage with customers in a friendly and professional manner to assess their vehicle needs. Present and demonstrate vehicles, highlighting features and benefits effectively. Utilize upselling techniques to enhance customer experience and increase sales volume. Maintain an organized sales pipeline by tracking leads, follow-ups, and customer interactions using dealership software. Conduct outbound sales calls to potential customers to generate interest in available vehicles. Provide exceptional sales support throughout the purchasing process, ensuring customer satisfaction at every step. Collaborate with team members to achieve collective sales goals and share best practices. Stay informed about market trends, competitor offerings, and new vehicle features to effectively communicate with customers. Requirements Proven experience in a sales role, preferably in the automotive industry or retail environment. Strong organizational skills with the ability to manage multiple tasks efficiently. Excellent phone etiquette for effective communication during cold calling efforts. Familiarity with retail math concepts to assist customers in understanding financing options. Proficient in using software tools for managing sales processes and customer information. Ability to work independently as well as part of a team-oriented environment. A passion for automobiles and a commitment to providing outstanding customer service. Join us as a Car Sales Executive where your skills will contribute significantly to our success while helping customers find their perfect vehicle! Job Type: Full-time Pay: $85,000.00 - $115,000.00 per year Benefits: 401(k) Dental insurance Employee discount Health insurance Life insurance Opportunities for advancement Paid time off Vision insurance Schedule: 10 hour shift 12 hour shift 8 hour shift Monday to Friday Weekends as needed Supplemental Pay: Bonus opportunities Commission pay Daily bonus Monthly bonus Ability to Commute: Bronx, NY 10466 (Required) Ability to Relocate: Bronx, NY 10466 : Relocate before starting work (Preferred) Work Location: In person

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  • mktcntrl
    Creative Projects + Social Media Coordinator
    Creative Projects + Social Media Coordinator
    2 months ago
    Part-time
    Manhattan, New York

    mktcntrl works at the intersection of hospitality, small business, and startup culture. These are the spaces where creativity, grit, and ambition collide. We thrive in environments that demand fresh perspective, quick thinking, and content that makes people stop and pay attention. What You’ll Do Concept, shoot, and edit content across TikTok, Reels, YouTube Shorts, and photo campaigns Manage posting calendars and deliverables for multiple clients Write engaging captions and short-form copy in varied brand voices Stay plugged into cultural + social trends, bringing fresh ideas before they’re obvious Help coordinate creator collabs and oversee community engagement Balance sleek, polished edits with fast-turnaround UGC-style content What You Bring A creative portfolio showcasing video editing, photography, and social-first content Proficiency with editing tools (you know your knives) A sharp eye for detail and design Deep knowledge of social culture: you know what’s next before the algorithm does Comfort juggling multiple clients, timelines, and creative directions The confidence to pitch ideas and the discipline to deliver on time Location New York City (in-person required — this isn’t a remote role). We work with clients all across Manhattan, which means the city becomes your office. One week you might be shooting content in a Chelsea café, the next you're strategizing from a rooftop in SoHo. We believe creativity comes from fresh perspective, so we’re always on the move, exploring the city and pulling inspiration from everywhere. If you’re looking for a desk job, this isn’t it. If you thrive in the jungle, welcome home. Not There Yet? If you don’t have the portfolio but know you’ve got the talent, we want to see it. Reach out for a trial project and show us what you’ve got. We believe in raw skill, hungry creatives, and people willing to prove they belong in the room. How to Apply Send us your portfolio along with a short note showing us why your the perfect fit. We don’t want polished resumes, we want proof of creativity in action. If you don’t have the “perfect” portfolio, no problem. Pitch us an idea, take on a trial project, or show us something that will have us saying c u next tuesday. We believe the best talent isn’t always the most obvious. We’re looking for people who are driven, resourceful, and obsessed with making things that stand out. If that’s you, we want to hear more.

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  • Wellness In Inwood
    Psychiatric Nurse
    Psychiatric Nurse
    2 months ago
    $100–$150 hourly
    Part-time
    Manhattan, New York

    Wellness In Inwood is seeking a dedicated and compassionate Psychiatric Nurse Practitioner to join the Team. A successful Psychiatric Nurse Practitioner will work closely with patients to provide comprehensive psychiatric care, including evaluating, diagnosing, and treating mental health disorders. The Psychiatric Nurse Practitioner will collaborate with other healthcare professionals to ensure the best possible patient outcomes and may also be involved in educating patients and their families about mental health conditions and treatment options. Wellness In Inwood, a private for-profit organization, combines expertise in criminal justice and behavioral health services to improve outcomes for New York residents involved in the criminal justice system, and those with substance use disorders. Wellness In Inwood is located in Inwood on Post Ave between 207th street and 10th Ave. Salary: The salary for this role is per diem. Shift Hours: This position is part time Location Address: 148 Post Ave New York, NY 10034. Our office is easily accessible by public transportation. Workplace Flexibility: This position is On-site: This role is 100% in-office/in person. What you will be doing: Serve as clinical lead of the team working with a peer specialist and professional staff. Provide psychiatric care to individuals in need. This includes rapid assessment and intervention for those with immediate needs. Provide crisis intervention services to individuals with active, immediate needs to enable improved bridging to ongoing continuing supportive treatment services. Conduct psychiatric assessments to determine appropriateness for a specific level of behavioral health care. Serve as the on-site clinical expert for the program by offering assessment recommendations to court and collateral stakeholders. Prescribe medications indicated by assessment to assist with improving psychiatric stability, teach clients about side effects, and monitor response to prescribed medications. Promote and deliver integrated treatment including Medication Assisted Treatment (MAT) to consumers with co-occurring substance use disorders which includes completing buprenorphine training and obtain the waiver to prescribe. Other Duties: Assist clients, family members, and significant others with concern and empathy Work in collaboration with clients, family, and other collaterals to support bridging to treatment supports and ongoing continuity of care Work collaboratively with a Peer Specialist and other members of the court team to improve participant stability while in the court and ensure best outcomes for ongoing program enrollment Ensure services are person/family-centered, recovery-oriented, and trauma-informed Promote the importance of primary care with all designated participants to ensure a holistic approach to participant health Utilize best and evidence-based approaches to treatment consistent with Wellness In Inwood’s organizational culture; health/mental health integration, rehabilitation and recovery, and understanding incarceration on treatment engagement Provide culturally competent services that are individualized to client needs and reflect the integration of race, ethnicity, culture, primary language, immigration status, developmental status, criminal justice status, sexuality, age, and gender Other duties as assigned via program, senior, or executive leadership What we are looking for: A Nurse Practitioner degree with specialized training or experience in Psychiatry. A current license to practice as a nurse practitioner in the State of New York. Must be board certified Currently possess a Data2000 waiver or complete training within 6 months of hire and become eligible to provide MAT services. A current DEA registration for the prescribing of controlled substances. ANCC certification or pending application is required. NYS OPRA status approved or application pending and a Health Commerce Account in place by the onset of employment. BLS/ALS Certified or gain within 3 months of hire Extensive experience working with people with mental illness, serious mental illness and knowledgeable about risk assessment and risk management Experience with working with individuals involved in the criminal legal system Pay: $100.00 - $150.00 per hour Medical Specialty: Addiction Medicine Psychiatry People with a criminal record are encouraged to apply Work Location: In person

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  • Wellness In Inwood
    Program Administrator
    Program Administrator
    2 months ago
    $65000–$75000 yearly
    Full-time
    Manhattan, New York

    The Program Director is responsible for overseeing the daily operations of the program, ensuring quality service delivery, and supervising staff in collaboration with the Clinical Director. This role focuses on maintaining compliance with program policies, implementing best practices, and enhancing client care. Program director is responsible for the overall management and administrative operations of an OASAS Part 822 treatment program. The Program Director must have supervisory experience. Responsibilities: Work under the Clinical Director to implement program policies, procedures, and protocols. Provide direct supervision to Case Managers, Client Care Coordinators, and other program staff, ensuring effective service delivery. Oversee the substance use treatment and recovery support services, ensuring alignment with Evidence-Based Practices (EBP) such as Motivational Interviewing (MI) and Trauma-Informed Care (TIC). Ensure all client services comply with regulatory requirements and organizational standards. Monitor and support staff in case management, crisis intervention, and discharge planning. Develop and implement strategies to enhance service quality, client engagement, and program outcomes. Review and ensure accurate documentation of client records, treatment plans, and progress notes. Collaborate with community agencies, healthcare providers, and referral sources to ensure seamless client care. Monitor program outcomes, prepare reports, and provide data analysis to measure effectiveness. Assist in incident management and crisis response, ensuring staff adhere to safety protocols. Participate in audits, compliance reviews, and quality improvement initiatives. Interview, hire, train, appraise, evaluate, discipline/terminate subordinate staff. Oversee monthly reporting, including to OASAS, executive management, STARS, legal references, and more. Manage comprehensive training needs of clinical and administrative staff. Build relationships with outside entities to increase referrals. Implement strategic plan for program growth. Ensure that all program staff upholds the agency's Code of Conduct/Code of Ethics and comply with all Federal, state and local law/regulation, including confidentiality and HIPAA privacy/security regulations. Lead weekly interdisciplinary team meetings/case conferences/QI. Perform other duties as assigned. Qualifications: Minimum of three (3) years of supervisory experience in a behavioral health, substance use, or social services setting. Experience in substance use treatment, mental health services, and supportive housing programs. Knowledge of clinical case management, discharge planning, and crisis intervention techniques. Strong leadership, communication, and organizational skills. Ability to train and mentor staff in Evidence-Based Practices (EBP). Proficiency in Microsoft Office Suite and electronic health record (EHR) systems. Currently hold a LMHC license in good standing. Bilingual (English/Spanish) preferred. Core Competencies: Leadership & Supervision: Guide and support a multi-disciplinary team to ensure high-quality service delivery. Program Development: Implement strategies that enhance program effectiveness and client outcomes. Compliance & Accountability: Maintain adherence to regulatory standards and internal policies. Communication & Collaboration: Engage with internal and external stakeholders to foster a strong support network. Problem-Solving & Adaptability: Address client needs and staff challenges proactively and efficiently. This position is a critical leadership role, requiring a strong clinical background, supervisory skills, and commitment to high-quality care. Job Types: Full-time, Part-time Pay: $65,000.00 - $75,000.00 per year Benefits: Paid time off Parental leave People with a criminal record are encouraged to apply Work Location: In person

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