Client engagement manager jobs in New York, NYCreate job alerts

Associate Team Leader ($18 - $20/hr): Responsibilities: Support the Multi-Unit Team Leader, serving as the onsite point of contact for tax office associates and clients. Execute and hold all tax office associates accountable to Standard Operating Procedures (SOP). Serve as the point of contact for onsite escalated client service concerns. Ensure clients are scheduled properly and conflicts are resolved. Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience. Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities, and overall goals. Lead daily huddles and communicate essential information to office associates.

Senior Sustainability Consultant As a Senior Sustainability Consultant at Kinetic Communities Consulting Corporation (KC3), you will have the opportunity to impact communities and organizations seeking to create a more sustainable future. We are looking for a passionate and experienced individual to join our team and lead clean energy, decarbonization, climate resiliency, and community engagement projects. About KC3 KC3, an M/WBE B Corp certified firm, works with key players in energy and affordable housing spaces to connect disinvested communities to clean, affordable energy. We believe that promoting climate resilience means meeting these communities where they are and finding solutions that work for them. We partner with local government, the private sector, and nonprofit institutions to expand energy efficiency product integration in communities with the largest need, educate building decision-makers on using energy efficiency as a tool to preserve housing, and elevate opportunities in the energy sector for local New Yorkers. Job Overview As a Senior Sustainability Consultant, you will lead a portfolio of consulting projects primarily for government and utility clients. You will work closely with clients to plan, manage, and implement community driven energy projects in New York. You will also be a subject matter expert providing outreach and direct technical assistance to participants in larger government and utility programs. This is a great opportunity for a highly motivated, committed professional who excels in a collaborative environment. You will be joining a growing, high energy, fun, and passionate team! Responsibilities Project Lead Lead projects from inception to completion, ensuring deadlines and deliverables are met Collaborate with clients to understand their goals and develop tailored strategies Analyze data and trends to provide actionable recommendations Identify and engage community-based organization partners to co-create project deliverables Design stakeholder engagement and communication efforts related to initiatives Develop and present information to various audiences, including internal team and external stakeholders Conduct research and compile reports and memos Stay informed on industry trends and best practices to improve our services continuously Subject Matter Expert (Outreach) Provide subject matter expertise to multifamily building decision-makers, residents, trade allies, and other program participants Work closely with program implementation teams and partners to identify and develop initiatives that advance decarbonization goals Engage and recruit potential program participants Review and assess clean energy scopes of work in affordable multifamily buildings Conduct analysis and benchmarking of building energy consumption and building characteristics Research regulatory compliance pathways for assigned projects The tasks listed above are representative of work that is typical for this role and are subject to change based on client program and project needs. About You The ideal candidate should have 5+ years of work experience, an entrepreneurial spirit, and a passion for environmental, social, and economic justice. We seek a proactive candidate who can adapt and solve problems independently and collaboratively. You should be a skilled project manager who is excited to join a dynamic team that is committed to a just energy transition. Required qualifications: Minimum of 5 years of experience in clean energy, environmental, climate, and/or decarbonization consulting in urban cities or related field Subject matter expertise in affordable housing, building science, building decarbonization, climate resiliency, and/or workforce development Proven experience managing projects and collaborating with cross-functional teams Excellent analytical and problem-solving skills Excellent communication skills, both written and verbal Ability to prioritize tasks and meet deadlines in a fast-paced environment Ability to travel throughout NYC, five boroughs, and Westchester two - three times per month and has occasional availability during weekends and weeknights Desired qualifications: Bi-lingual competency (Spanish, Urdu, Arabic, or Chinese) Consulting experience with government and utility clients in NYC Relationships and experience working with local community-based organizations Salary Range: $75,000 to $105,000 per year Kinetic Communities Consulting Corporation is committed to creating a diverse and inclusive work environment where all employees are valued and empowered to succeed. We adhere to Equal Employment Opportunity principles and do not discriminate based on race, color, religion, sex, national origin, age, disability, or other protected characteristics. We would love to hear from you if you are passionate about sustainability and making a difference in the world. Join us in creating a more sustainable future for all by applying now to be our next Senior Sustainability Consultant!

We're seeking an experienced Account Manager to join our fast-growing team working with home healthcare organizations across the US. In this role, you'll own end-to-end relationships with healthcare providers who employ anywhere from 50 to 5,000+ employees. The ideal candidate thrives on helping clients achieve their business goals through technology adoption and program optimization. You'll work closely with home care and home health agencies to understand their unique challenges around employee engagement, retention, and performance - then partner with them to implement effective solutions. Key Responsibilities: - Own full lifecycle of client relationships from onboarding through ongoing success - Analyze client metrics and provide strategic recommendations - Configure and optimize client programs based on their specific objectives - Serve as trusted advisor to client stakeholders - Drive product adoption and engagement - Identify expansion opportunities within accounts ** Requirements:** - 3+ years of account management or customer success experience - Strong analytical and problem-solving abilities - Excellent communication and relationship building skills - Experience working with healthcare organizations preferred - Ability to understand client business needs and translate them into actionable plans - Track record of retaining and growing strategic accounts This is an opportunity to make a meaningful impact helping healthcare providers better engage and retain their essential workforce. If you're passionate about client success and ready to own strategic relationships, we'd love to talk with you.

Job Description Role Overview: Mtech Distributors is seeking a full-time Technical Support Specialist to join our team. This position includes weekdays and weekend shifts, supporting our suite of software and equipment offerings, including SuperSonic POS, Userve POS, Figure POS, and payment processing solutions. Mtech Distributors is a leading provider of POS systems, credit card processing, back-office solutions, ATM services, and more, serving businesses nationwide. We pride ourselves on delivering white-glove service in a dynamic, fast-paced environment. This role involves working 3-4 days in our office and 1-2 days in the field, assisting with system installations and training at client locations. Every day brings new challenges and opportunities in a fun and engaging workplace. We will provide comprehensive training on all necessary systems and processes. Key qualities we value include a willingness to learn, patience and understanding when working with diverse business owners, excellent written and verbal communication skills, and a strong aptitude for technology. Responsibilities: Provide top-tier support via phone, live chat, and email to our diverse customer base of small-business owners across the U.S., becoming the face of Mtech Distributors. Diagnose and troubleshoot technical issues, including POS systems, payment terminals, wiring, and networking. Configure computers for basic networking tasks (disabling firewalls, setting static IPs, opening ports, and static route configuration). Assemble and provision POS bundles and credit card machines, manage inventory, and maintain office organization alongside the team. Travel to client sites for installations and training, which may include climbing ladders, running CAT-5 cabling, and delivering hands-on technical support. Occasional paid travel outside the region, with same-day return trips as needed. Qualifications: Exceptional communication, typing, and interpersonal skills. Patience and understanding when working with customers from various backgrounds. Basic to intermediate IT knowledge, including IP addresses, routers, networking, and familiarity with Microsoft Excel. Ability to work independently and collaborate effectively with a team. Valid driver’s license and reliable transportation. Ability to lift up to 50 pounds. No prior experience with our systems is required—training will be provided. A positive attitude, willingness to learn, and motivation to support our customers are essential. Job Details: Job Type: Full-time Expected Hours: Up to 40 per week Benefits: Competitive pay Paid Vacation End of Year Bonus Growth opportunities within the company Dynamic and supportive work environment

Responsibilities: Providing waxing, facials, body treatments, and makeup applications and lessons. Adhering to appointments in a timely manner by monitoring time schedule. Welcoming clients in a warm, friendly manner, accompanying them to and from treatment rooms, and thanking them sincerely on departure. Interviewing clients to obtain information about contraindications, and examining skin to evaluate the suitability of treatments. Advising clients on skincare and recommending suitable treatments and home care regimens. Engaging and conversing with clients during sessions on topics relating to their interests. Maintaining product knowledge to promote and sell spa and salon services, and retail products. Adhering to esthetics policies pertaining to chemical usage, and cleaning, sanitizing, and maintenance of equipment. Caring for linens and replacing them between sessions. Ceasing treatment and informing supervisor in the event of inappropriate guest behavior.

We are a newly opened Japanese hair salon located in the vibrant Park Slope and Gowanus area of Brooklyn, and we are currently seeking talented hairstylists to join our growing team. If you are passionate about hairstyling, creativity, and delivering exceptional customer service, we’d love to hear from you! About Us At U&K Salon, our mission is to build long-term connections with our neighborhood clients, helping them look and feel their best while growing together with our community. You’ll have the opportunity to showcase your skills in a dynamic, supportive environment, collaborating with a team of passionate professionals who share your love for the industry. What You’ll Do: Offer a full range of hair services, including haircuts, coloring, treatments, and styling. Consult with clients to understand their hair goals and preferences, delivering tailored results. Stay informed on the latest hair trends, techniques, and products to offer top-quality service. Maintain a clean, organized workstation and adhere to salon best practices. Build lasting relationships with clients through personalized service and recommendations. Contribute to a welcoming, positive atmosphere that reflects our salon’s values. Requirements: Valid hairstyling license in New York State. Proven experience as a hairstylist, with a strong portfolio of your work. In-depth knowledge of hair care techniques, trends, and products. Strong communication and interpersonal skills to engage with clients and team members. Ability to manage multiple client appointments in a fast-paced environment. Availability to work evenings and weekends as needed. What We Offer: Competitive compensation packages, including hourly, hourly plus commission, and commission-only pay. Opportunities for professional growth and ongoing education. A supportive, inclusive work environment that values creativity and collaboration. Supplemental pay types include tips, hourly pay, and commission options. Skills: Expertise in cutting, coloring, shampooing, blow-drying for men and women. Experience in chemical services, including treatments and color services. Commitment to staying current with hairstyling trends and techniques. Job Types: Full-time and part-time positions available. Why Join Us? At U&K Salon, we prioritize fostering a vibrant, team-oriented environment where every stylist can thrive and grow. With continuous learning opportunities, a supportive team, and a commitment to exceptional service, you’ll have the chance to elevate your career while being part of a creative, welcoming space. If you’re a passionate hairstylist looking for an exciting opportunity in New York, apply today with your resume, portfolio, and a brief introduction. We look forward to meeting you and discussing how your talents can contribute to our salon’s success! Job Types: Full-time, Part-time, Internship License/Certification: Barbering License (Preferred) Cosmetology License (Required) Work Location: In person

We are seeking a seasoned Personal Executive Assistant to support a music artist, focusing on contract negotiation, branding strategy, and client relations. This role involves managing the artist's schedule, supporting performances, overseeing branding and promotional efforts, and developing strategic partnerships. The ideal candidate will bring experience in securing contracts and building effective brand strategies. Responsibilities: Scheduling & Coordination: Arrange vocal lessons and studio recording sessions. Coordinate events such as travel, rehearsals, press appearances, and award shows. Performance Support: Assist the artist during performances by liaising with event organizers, managing belongings, setting up dressing rooms, and coordinating on-site needs. Communication & Negotiation: Act as the main point of contact between the artist, clients, record labels, and other teams. Support contract negotiations, merchandise sales, and marketing initiatives. Administrative Duties: Manage the artist's emails, calendar, and appointments. Handle incoming social media DMs, emails, texts, and phone calls, and route correspondence as necessary. File paperwork, manage receipts, and assist with advertising materials and email newsletters. Social Media & Marketing: Maintain and update the artist’s website and social media accounts (Instagram, Facebook, YouTube, TikTok, etc.). Create and schedule engaging posts, respond to followers and brands, and report on social media analytics monthly. Capture, organize, and edit video and photo content for promotional use. Implement marketing campaigns and monitor for copyrighted material. Additional Duties: Capture and edit content at events for website and social media. Design promotional materials for music releases, videos, merchandise, and tours. Perform additional tasks as needed to support the artist. Qualifications: Strong organizational and multitasking skills. Excellent communication abilities with experience in client and vendor relations. Familiarity with social media platforms and content creation. Experience in the music or entertainment industry is a plus. This role is ideal for someone passionate about music, dedicated to detail, and ready to support a dynamic artist both behind the scenes and at performances.

We are a newly opened Japanese hair salon located in the vibrant Park Slope and Gowanus area of Brooklyn, and we are currently seeking talented hairstylists to join our growing team. If you are passionate about hairstyling, creativity, and delivering exceptional customer service, we’d love to hear from you! About Us At U&K Salon, our mission is to build long-term connections with our neighborhood clients, helping them look and feel their best while growing together with our community. You’ll have the opportunity to showcase your skills in a dynamic, supportive environment, collaborating with a team of passionate professionals who share your love for the industry. What You’ll Do: Offer a full range of hair services, including haircuts, coloring, treatments, and styling. Consult with clients to understand their hair goals and preferences, delivering tailored results. Stay informed on the latest hair trends, techniques, and products to offer top-quality service. Maintain a clean, organized workstation and adhere to salon best practices. Build lasting relationships with clients through personalized service and recommendations. Contribute to a welcoming, positive atmosphere that reflects our salon’s values. Requirements: Valid hairstyling license in New York State. Proven experience as a hairstylist, with a strong portfolio of your work. In-depth knowledge of hair care techniques, trends, and products. Strong communication and interpersonal skills to engage with clients and team members. Ability to manage multiple client appointments in a fast-paced environment. Availability to work evenings and weekends as needed. What We Offer: Competitive compensation packages, including hourly, hourly plus commission, and commission-only pay. Opportunities for professional growth and ongoing education. A supportive, inclusive work environment that values creativity and collaboration. Supplemental pay types include tips, hourly pay, and commission options. Skills: Expertise in cutting, coloring, shampooing, blow-drying for men and women. Experience in chemical services, including treatments and color services. Commitment to staying current with hairstyling trends and techniques. Job Types: Full-time and part-time positions available. Why Join Us? At U&K Salon, we prioritize fostering a vibrant, team-oriented environment where every stylist can thrive and grow. With continuous learning opportunities, a supportive team, and a commitment to exceptional service, you’ll have the chance to elevate your career while being part of a creative, welcoming space. If you’re a passionate hairstylist looking for an exciting opportunity in New York, apply today with your resume, portfolio, and a brief introduction. We look forward to meeting you and discussing how your talents can contribute to our salon’s success! Job Types: Full-time, Part-time, Internship Pay: Up to $22.00 per hour Benefits: Employee discount Flexible schedule Opportunities for advancement Paid training Schedule: Afternoon shift Choose your own hours Day shift Every weekend Monday to Friday No weekends Supplemental Pay: Commission pay Tips License/Certification: Barbering License (Preferred) Cosmetology License (Required) Work Location: In person

Job Title: Independent Sales Contractor - 3D Tech & Immersive Solutions for Real Estate & Architecture Company Overview: Alpha Beacon GP is redefining the real estate and architectural industries through innovative 3D modeling, programming, and immersive technology solutions. We don’t just create 3D models; we build fully interactive environments that transform client engagement. Our comprehensive offerings include 3D programming, architectural visualization, 3D animations, and virtual staging—an essential tool for showcasing properties with life-like accuracy. By incorporating cutting-edge technologies like AR/VR and gamified 3D effects, we help businesses stand out, drive success, and create exceptional experiences for their clients. Job Description: We are looking for forward-thinking sales professionals with a passion for tech solutions in real estate and architecture. As an independent sales contractor at Alpha Beacon GP, you will promote our advanced 3D solutions, including virtual staging, immersive AR/VR experiences, and fully functional 3D environments. You’ll work with real estate brokers, architects, and business leaders to enhance their projects and marketing efforts, using the latest technology to transform how they engage with clients and present their properties. This role offers substantial growth potential and uncapped commissions. Key Responsibilities: • Identify and close new business opportunities, focusing on 3D programming, virtual staging, architectural visualization, and animation solutions. • Build strong relationships with real estate brokers, architects, and developers, offering them cutting-edge tools like virtual staging to elevate their client presentations. • Educate clients on how our immersive tech solutions can revolutionize property showcasing and project development through interactive and visual experiences. • Develop and implement strategic sales initiatives to exceed targets and increase revenue. • Work autonomously while utilizing Alpha Beacon GP’s full suite of resources and expertise to ensure client satisfaction and deliver top-tier results. Requirements: • Proven track record in tech sales, especially in real estate, architecture, or digital transformation. • Expertise in 3D modeling, programming, virtual staging, and immersive AR/VR solutions for real estate or architectural applications. • Excellent communication and relationship-building skills, with the ability to showcase how advanced tech solutions can improve project efficiency and client engagement. • Ability to manage your sales pipeline independently and exceed performance targets. • Familiarity with CRM systems and online sales tools is a plus. Preferred Background: • Experience in real estate, architecture, or related tech industries. • Expertise in promoting 3D modeling, virtual staging, AR/VR, or architectural visualization services. • Knowledge of digital transformation in real estate, with a focus on interactive and immersive technologies. Compensation: This is a commission-based independent contractor role with no earnings cap. Compensation is driven by your performance and success in bringing Alpha Beacon GP’s immersive solutions to new clients. Job Type: Commission-based independent contractor Expected Pay: $100,000+ per year Benefits: • Complete flexibility—set your own hours, work remotely. • Access to Alpha Beacon GP’s leading-edge 3D programming, virtual staging, and immersive tech solutions. • Be part of a company that is revolutionizing real estate and architecture through cutting-edge technology. Application Question: How have you successfully promoted 3D visualization, virtual staging, or immersive tech solutions in real estate or architectural spaces? Willingness to Travel: 30% (Preferred) Work Location: Remote

DUTIES/RESPONSIBILITIES: You will assist in monitoring this residential program for individuals experiencing homelessness, with a focus on maintaining a safe environment. Be part of a team with a commitment to engaging individuals in an approachable and empathetic manner while performing rounds and addressing the varied needs of individuals experiencing homelessness. You will manage conflict or challenging behaviors with self-awareness, emphasizing safety and building trust while understanding each person's unique experience. You will also be responsible for screening residents and visitors at front door, create written documentation, including logbook entries, incident reports and progress notes. Manage inventory for supplies, maintain fire safety drills and logs, and provide emergency first aid/CPR assistance/NARCAN when needed. Assist with inspections and audits. Escort clients and serve meals as needed. Help maintain an orderly and clean facility. This position is subject to mandatory overtime. QUALIFICATIONS: High School diploma or GED required Experience working with individuals experiencing homelessness preferred; effectively communicate with others both in writing and orally; ability to maintain professional boundaries; basic computer literacy required. Bilingual abilities a plus. HOURS: Various evening and overnight shifts available BENEFITS: BRC takes the health, safety, and wellbeing of our employees seriously. Employees are eligible for health insurance and paid sick time benefits immediately upon starting work. In addition, full time employees receive a generous benefits package, including: Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents. A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time. A 403(b) pension plan with a matching benefit paid by BRC. Tuition assistance and many training opportunities for career development. Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare. Compensation $34,437 ($17.66/hour)

Job Summary We are seeking a dynamic Outside Sales Representative to join our team. The ideal candidate will be responsible for generating leads, building relationships with customers, and driving sales growth in the designated market area. Our project We are engaged in development and implementation of IT-solutions in food and hospitality businesses. Now we are developing a project of sharing (renting) power banks in the USA. Duties - Identify and pursue new sales opportunities through door-to-door B2B sales - Develop and maintain strong customer relationships to ensure client satisfaction and retention - Conduct market research to identify trends and opportunities for growth - Utilize CRM software such as Salesforce to track sales activities and customer interactions Skills - Proven experience in customer service, business development, and outside sales is an advantage - Ability to analyze market trends and customer needs to tailor sales strategies - Proficiency in technology sales with a strong understanding of sales processes - Excellent communication skills with fluency in Spanish being a plus - Strong account management skills with the ability to manage a portfolio of clients efficiently Job Type: Full-time Pay: $7,000.00 - $17,000.00 per month Benefits: Paid time off Schedule: 8 hour shift Monday to Friday License/Certification: Driver's License (Preferred) Ability to Commute: New York, NY (Required) Work Location: In person