Program Administrator
hace 17 horas
Manhattan, New York
The Program Director is responsible for overseeing the daily operations of the program, ensuring quality service delivery, and supervising staff in collaboration with the Clinical Director. This role focuses on maintaining compliance with program policies, implementing best practices, and enhancing client care. Program director is responsible for the overall management and administrative operations of an OASAS Part 822 treatment program. The Program Director must have supervisory experience. Responsibilities: Work under the Clinical Director to implement program policies, procedures, and protocols.
Provide direct supervision to Case Managers, Client Care Coordinators, and other program staff, ensuring effective service delivery.
Oversee the substance use treatment and recovery support services, ensuring alignment with Evidence-Based Practices (EBP) such as Motivational Interviewing (MI) and Trauma-Informed Care (TIC).
Ensure all client services comply with regulatory requirements and organizational standards.
Monitor and support staff in case management, crisis intervention, and discharge planning.
Develop and implement strategies to enhance service quality, client engagement, and program outcomes.
Review and ensure accurate documentation of client records, treatment plans, and progress notes.
Collaborate with community agencies, healthcare providers, and referral sources to ensure seamless client care.
Monitor program outcomes, prepare reports, and provide data analysis to measure effectiveness.
Assist in incident management and crisis response, ensuring staff adhere to safety protocols.
Participate in audits, compliance reviews, and quality improvement initiatives.
Interview, hire, train, appraise, evaluate, discipline/terminate subordinate staff.
Oversee monthly reporting, including to OASAS, executive management, STARS, legal references, and more.
Manage comprehensive training needs of clinical and administrative staff.
Build relationships with outside entities to increase referrals. Implement strategic plan for program growth.
Ensure that all program staff upholds the agency's Code of Conduct/Code of Ethics and comply with all Federal, state and local law/regulation, including confidentiality and HIPAA privacy/security regulations.
Lead weekly interdisciplinary team meetings/case conferences/QI.
Perform other duties as assigned.
Qualifications: Minimum of three (3) years of supervisory experience in a behavioral health, substance use, or social services setting.
Experience in substance use treatment, mental health services, and supportive housing programs.
Knowledge of clinical case management, discharge planning, and crisis intervention techniques.
Strong leadership, communication, and organizational skills.
Ability to train and mentor staff in Evidence-Based Practices (EBP).
Proficiency in Microsoft Office Suite and electronic health record (EHR) systems.
Currently hold a LMHC license in good standing.
Bilingual (English/Spanish) preferred.
Core Competencies: Leadership & Supervision: Guide and support a multi-disciplinary team to ensure high-quality service delivery.
Program Development: Implement strategies that enhance program effectiveness and client outcomes.
Compliance & Accountability: Maintain adherence to regulatory standards and internal policies.
Communication & Collaboration: Engage with internal and external stakeholders to foster a strong support network.
Problem-Solving & Adaptability: Address client needs and staff challenges proactively and efficiently.
This position is a critical leadership role, requiring a strong clinical background, supervisory skills, and commitment to high-quality care. Job Types: Full-time, Part-time Pay: $65,000.00 - $75,000.00 per year Benefits: Paid time off
Parental leave
People with a criminal record are encouraged to apply Work Location: In person
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