Client services manager jobs in Freeport, NY - Page 2Create job alerts

Job ID 2025-228859 Job Overview The Home Health Aide is trained to provide the hands-on Personal Care, providing physical and emotional support and other related services in the customer's home under the direct supervision of a registered nurse. Facilitates effective communications with customer's family while maintaining an effective work relationship with the customer and their family members. The Aide is responsible for performing all job requirements in a manner that exemplifies the Dignity "At Home" Assisting Living Core Values. Responsibilities and Qualifications Job Description Essential Duties As a part of the Dignity team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: • Plan meals in cooperation with client and family., • Prepare shopping list and perform necessary shopping., • Prepare and serve meals/foods., • Clean cooking area, equipment, and utensils., • Store uneaten foods properly., • Provide medication promptly., • Bring medication container and any necessary supplies and equipment to clients and open medication containers., • Position the client for self-administration of medication., • Store medication properly., • Change client's clothing., • Change linens., • Perform personal care including bathing, applying lotion, filing nails, grooming, and toileting., • Inspect skin for signs of pressure/irritation., • Assemble and clean necessary equipment and supplies., • Assist clients with prescribed medical equipment, supplies and devices including crutches, walkers, hearing aids, glasses, dentures, wheelchairs, canes, hospital beds, cushions, pads, slings, elastic support stockings, transfer/sliding boards, Hoyer lifts, electric lift chairs, heating pads, hot and cold compresses, nebulizers, humidifiers, oxygen equipment, Continuous Positive Airway Pressure (CPAP), and prosthetics., • Change dressings., • Perform specimen collection including urine, stool, and sputum., • Record client weight., • Take vitals including blood pressure, temperature, pulse, and respirations., • Assist in performing client maintenance exercise program as directed., • Care for mature and stable ostomies., • Provide catheter care., • Perform light housekeeping and laundry for maintenance of clean environment., • Monitor household supplies and resources and store reusable supplies., • Accompany clients to appointments and events., • Provide companionship and emotional support. Other Duties • Follow written client care plan., • Complete accurate task documentation for each shift., • Complete accurate timekeeping documentation., • Inform the Dignity Office promptly of significant needs or changes in the patient's condition or home environment., • Assist in other ways which may be determined appropriate by the Dignity Clinical Manager., • Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Dignity standards are always met., • Perform other duties as assigned. Core Competencies • Excellent communication skills., • Ability to read, write and speak English consistent with job requirements., • Able to make responsible choices, decisions, and acts in the best interest of the client in accordance with client's care plan, • Be flexible with the ability to prioritize Experience and Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. • Completion of the 9th grade; High School Graduate preferred but not required, • One or more years of practical experience, • Active certification by State of New York as a Home Health Aide, • The HHA is qualified by one of these means:, • Successful completion of a Home Health Aide Training Program (HHATP) or competency evaluation program conducted only by a New York State Education Department (NYSED) or New York State Department of Health (NYSDOH)-approved HHATP. Issuance of a certificate of completion by the approved program/school through the New York State Home Care Worker Registry (HCWR)., • Willingness to participate in fill-in or call-out coverage from time to time as requested, • Free from any mental or physical health problems that may be injurious to the client, • Be at least 18 years of age, if required by state/province regulations, • Have a reliable means of transportation Company Overview We offer benefits and other compensation that include: • Medical, Dental, Vision, Life, and Disability Plans, • Retirement Savings Plans, • Employee Assistant Program / Discount Program, • Paid time off (PTO), sick time, and holiday pay, • myFlexPay offered to get paid within hours of a shift, • Tuition Reimbursement, • In addition to base compensation, Dignity Home Care may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Dignity at the time, and required performance pursuant to the plan/program., • Some benefits have eligibility requirements Pre-Employment Requirements Dignity Home Care considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities. Compensation Disclaimer Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).

Job Description About Canteen: Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary. Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry. Come for the job, stay for the career. We are Canteen. Job Summary Are you a relationship-builder with a sharp eye for detail and a passion for operational excellence? We’re looking for a Client Operations & Procurement Manager to serve as the vital link between our company and key clients—ensuring seamless service, smart sourcing, and long-term satisfaction. In this dynamic role, you’ll manage everything from product procurement and inventory to client communication and strategic reporting. You’ll be the go-to expert for ensuring that client needs are met with urgency, accuracy, and care—while navigating the complexities of cross-functional collaboration and supply chain strategy. What You’ll Do: • Be the Client’s Trusted Partner: Build and nurture strong, long-lasting relationships with key clients, understanding their needs and delivering tailored solutions., • Own the Procurement Process: Source and procure essential goods and services, including product substitutions, while maintaining budget awareness and quality standards., • Keep Operations Flowing: Monitor inventory levels, process purchase orders, and ensure timely, accurate deliveries., • Create Impactful Product Rotations: Develop and manage marketing schedules that align with client goals and seasonal trends., • Drive Strategic Insights: Prepare and present reports on key account metrics, procurement performance, and client initiatives., • Ensure Quality & Compliance: Verify that all procured items meet required specifications and standards., • Collaborate Across Teams: Act as the central point of contact between clients, suppliers, and internal teams to ensure smooth execution of strategies., • Solve with Confidence: Resolve complex service issues and client concerns with professionalism and urgency.What You Bring:, • Bachelor’s degree in Business Management or related field, • 5+ years of experience in client relationship management, procurement, or operations—preferably in Grocery, Distribution, or Food & Beverage, • Proven ability to manage complex client portfolios and procurement processes, • Strong analytical, critical thinking, and problem-solving skills, • Excellent communication, presentation, and negotiation abilities, • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) Associates at Canteen are offered many fantastic benefits. Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs). Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Maryland, Washington State, or to be performed Remotely, click here for information on additional company-provided time off benefits. About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. Canteen maintains a drug-free workplace. Req ID:1454330 Canteen

Job DescriptionOverview Imperial Cleaning is one of the largest independently owned cleaning companies in the nation, providing professional cleaning services to Retail, Offices, Medical Facilities, Schools, Commercial Buildings, Financial Institutions, Municipalities, and more for over 25+ years. Now over 1,000 employees strong, and with consistent double-digit sales growth year over year, Imperial Cleaning is well-positioned to continue its growth. A central pillar of our success is effective and frequent communication with our customers to ensure that we meet their needs and achieve the highest level of customer satisfaction. We take great pride in our work and respond with a sense of urgency to resolve any issue that may arise. Our strong commitment to service excellence has enabled us to become an elite service provider for the retail luxury brand sector and we have the highest customer retention rate in our industry, over 4x the industry average. Should you come to work at Imperial, you will find that we encourage input and creativity from employees at every level within our organization to improve and move our business forward. We welcome new employees to our growing family and team. When you join Imperial Cleaning you become part of a great family culture. At Imperial, we know that our people are our greatest asset and we take great care to find highly qualified candidates that share our commitment to growth and excellence. Imperial Cleaning is an equal opportunity employer. We offer competitive compensation packages and a variety of benefits that provide our staff with a safe, respectful, and professional working environment. Our location: 151 Dixon Ave, Amityville is an upscale, professional building just off the 110 corridor - walking distance from the train station and town. Job Description • Primary point-of-contact that supports residential services from beginning to end., • Provide operations support for all residential services, • Work closely with Residential Regional Manager on daily requests and/or issues that may arise., • Schedule or reschedule all customer appointments, • Monitor daily/weekly schedule to ensure all crews are scheduled appropriately, • Close out daily work orders and employee time sheets, • Process client invoices daily, • Monitor crews time off and schedule floaters appropriately, • Coordinates estimates and provides pricing to clients., • Assist in resolving customers service or billing issues., • Maintain a record of customer interactions, transactions, complaints, inquiries, comments, and actions taken., • Refer unresolved customer grievances to Residential Regional Manager for further investigation., • Identify and recommend improvements in processes or service methods and procedures to streamline processes., • In-office position, Monday through Friday 8am-5pm (some flexibility when needed), • 3-5 years professional office experience, • 2 year degree required, 4 year degree a plus, • Bi-lingual (English-Spanish), is a must., • Strong Customer Service, detail-oriented and strong communication skills (email, phone)., • Results-oriented: the ability to resolve challenges and emergencies at a moment's notice., • Multi task-oriented: The ability to handle multiple projects at a time., • Customer-focused with a can-do approach to problem-solving., • Basic knowledge of computer applications and software applications (Intermediate ability in Microsoft 365 (Word, Excel, Outlook)

Job Description Overview Imperial Cleaning is one of the largest independently owned cleaning companies in the nation, providing professional cleaning services to Retail, Offices, Medical Facilities, Schools, Commercial Buildings, Financial Institutions, Municipalities, and more for over 25+ years. Now over 1,000 employees strong, and with consistent double-digit sales growth year over year, Imperial Cleaning is well-positioned to continue its growth. A central pillar of our success is effective and frequent communication with our customers to ensure that we meet their needs and achieve the highest level of customer satisfaction. We take great pride in our work and respond with a sense of urgency to resolve any issue that may arise. Our strong commitment to service excellence has enabled us to become an elite service provider for the retail luxury brand sector and we have the highest customer retention rate in our industry, over 4x the industry average. Should you come to work at Imperial, you will find that we encourage input and creativity from employees at every level within our organization to improve and move our business forward. We welcome new employees to our growing family and team. When you join Imperial Cleaning you become part of a great family culture. At Imperial, we know that our people are our greatest asset and we take great care to find highly qualified candidates that share our commitment to growth and excellence. Imperial Cleaning is an equal opportunity employer. We offer competitive compensation packages and a variety of benefits that provide our staff with a safe, respectful, and professional working environment. Our location: 151 Dixon Ave, Amityville is an upscale, professional building just off the 110 corridor - walking distance from the train station and town. Job Description A successful cleaning company in Long Island is looking for a Project Manager to work within the tri-state area. Must be bi-lingual (English / Spanish) and have a valid driver's license as a company van will be provided. Responsibilities include but are not limited to: • Responsible for completing daily cleaning and special projects scheduled., • Must have experience with:, • Deep Cleaning of commercial building/facilities, • Reporting deficiencies and/or any safety hazards to Management so they can be reported to the client., • Taking before and after photos of work and submitting daily reports to regional team, • Construction cleanups, • Carpet extractions, • Strip and Wax, Buffing floors, • Pressure washing, • Window cleaning, • Hi-low dusting, • General office cleaning, • Training and recruitment of cleaning staff Flexibility with working hours. Emergency nights and weekend work may be required.

Job DescriptionOverview Imperial Cleaning is one of the largest independently owned cleaning companies in the nation, providing professional cleaning services to Retail, Offices, Medical Facilities, Schools, Commercial Buildings, Financial Institutions, Municipalities, and more for over 25+ years. Now over 1,000 employees strong, and with consistent double-digit sales growth year over year, Imperial Cleaning is well-positioned to continue its growth. A central pillar of our success is effective and frequent communication with our customers to ensure that we meet their needs and achieve the highest level of customer satisfaction. We take great pride in our work and respond with a sense of urgency to resolve any issue that may arise. Our strong commitment to service excellence has enabled us to become an elite service provider for the retail luxury brand sector and we have the highest customer retention rate in our industry, over 4x the industry average. Should you come to work at Imperial, you will find that we encourage input and creativity from employees at every level within our organization to improve and move our business forward. We welcome new employees to our growing family and team. When you join Imperial Cleaning you become part of a great family culture. At Imperial, we know that our people are our greatest asset and we take great care to find highly qualified candidates that share our commitment to growth and excellence. Imperial Cleaning is an equal opportunity employer. We offer competitive compensation packages and a variety of benefits that provide our staff with a safe, respectful, and professional working environment. Our location: 151 Dixon Ave, Amityville is an upscale, professional building just off the 110 corridor - walking distance from the train station and town. Job Description • Primary point-of-contact that supports selected clients from beginning to end., • Work closely with Field Managers daily on requests and/or issues that may arise., • Provide operations support to all departments within the organization., • Schedule project crews for services, training, and deliveries., • Coordinates estimates and provides pricing to clients., • Creating and closing work orders for Regional spreadsheets and Project Crew schedules., • Resolve customers' service or billing complaints., • Provides daily customer calls and follow-ups on any complaints., • Maintain a record of customer interactions, transactions, complaints, inquiries, comments, and actions taken., • Process supply orders, enter and close supply orders into the system, and manage the distribution of supplies to assigned clients., • Update corresponding client systems to ensure tracking and billing of all services performed., • Refer unresolved customer grievances to designated departments for further investigation., • Complete contract forms, prepare change of address records, or issue service discontinuance orders., • Identify and recommend improvements in processes or service methods and procedures to streamline processes., • Manage project budgets; review and correct any variances weekly., • Collect, update, and provide required reports to corresponding Clients., • Provide reporting to assigned Account Manager and Management., • 2 year degree required, 4 year degree a plus, • Bi-lingual (English-Spanish), is a must., • Detail-oriented and strong communication skills (email, phone)., • Results-oriented: the ability to resolve challenges and emergencies at a moment's notice., • Multi task-oriented: The ability to handle multiple projects at a time., • Customer-focused with a can-do approach to problem-solving.

Job Description JOB DEFINITION: Provide supervision to a team of residential staff providing housing and services to people with psychiatric disabilities. Responsible for the overall functioning of the program and ensuring compliance with agency policies and procedures as well as applicable local, state and federal regulations. EDUCATIONAL REQUIREMENTS: Minimum of Associates Degree, Bachelor's degree preferred, in human services EXPERIENCE REQUIRED: Minimum of two years of experience in a residential program DUTIES AND RESPONSIBILITIES: • Oversee and supervise all aspects of the assigned residential program(s) and assure that appropriate and necessary services are delivered., • Ensure that all program guidelines, protocols, policies, procedures and regulations are followed., • Participate in the recruitment, hiring, training and ongoing evaluation of residential staff under the supervision of the Program Manager and/or Assistant Director., • Develop of a sense of team through training and ongoing supervision, support and evaluation of residential staff, including disciplinary actions, when needed. Provide ongoing structured weekly supervision to Full Time staff members and Monthly supervision to Part Time Staff members., • Develop staff schedules and submit to the Program Manager by the 21st of the previous month, ensure adequate staff coverage for assigned program and update the staff schedule throughout the month, as needed., • Ensure that residents receive restorative and/or rehabilitative and tenancy support services appropriate to their needs. Directly participate in the delivery and documentation of these services, when necessary., • Review all Restorative Services weekly to ensure all appropriate services have been delivered and submit Medicaid Billing Reports on monthly basis as per program protocols., • Oversee and participate in all Medicaid billable activities and ensure that all documentation is current and in compliance with regulatory guidelines. This includes timely and accurate submission of monthly Medicaid Billing Reports to the Billing Dpt., • Oversee all medication monitoring procedures and assume any medication management related tasks and responsibilities in the absence of a Senior Counselor. Housing Supervisors are to review the medication logs/EMAR on a daily basis to ensure all procedures are being followed appropriately., • Oversight of the sites to ensure a clean, safe and homelike environment. Ensure proper maintenance and upkeep of the site in collaboration with the facilities and management team., • Ensure all residents are treated with dignity and respect and are given the opportunity to actively participate in their service and support plans in order to provide collaborative treatment panning., • Organize and encourage respectful interactions between residents, conduct house meetings and offer supports and training as needed to residents in the program., • Conduct intakes for potential residents in cooperation with the admissions committee., • Review and approve all time off requests, time sheets and travel expenses for staff within 48 hours of submission., • Oversee program finances, including weekly client distributions, petty cash, fee payments, check requests, food and supply budgeting and ensuring appropriate funding and benefits are in place for all residents., • Oversight of recreational activities., • Serve as a liaison with outside service providers and advocate for the needs of residents in the program, when necessary., • Ensures that appropriate discharge planning activities occur for all residents., • Responsible for routine oversight and monitoring of all client records to ensure that records are up to date and include all required documentation in compliance with applicable individual program regulations and policy manuals., • Provide direction and support to staff during crisis situations. Serve as the On-Call Supervisor one week (wed-wed) after business hours and weekends on a rotating basis (approximately every 6-8 weeks) to answer any calls, text or Microsoft Teams messages in which staff and/or clients may need to report pertinent information, need assistance, handle a crisis situation or incident/accident in program within the Residential Dpt. Email "on-call report" emails daily during on-call week., • Ensure that all incidents and accidents are reported within 24 hours in accordance with applicable regulations and complete and/or review documentation as needed., • Participate in the Utilization Review process in conjunction with the QI Dpt and management team., • Maintain and submit statistical, client and program data, as required, to Program Manager and Director., • Assume the responsibilities and tasks of all staff roles in their absence. Directly complete, participate in or delegate such tasks and ensure all protocols and guidelines are being followed., • Support the use of data in clinical supervision to inform decision-making, • Identify and implement quality improvement trainings and activities as part of professional development goals, • Ability to cultivate a culture of inclusion for all employees that respects their individual strengths, views and experiences. A Culture that makes better decisions, drives innovation, and delivers better business results., • Adherence to all safety protocols and procedures to ensure a safe working environment for all employees. Demonstrate a commitment to maintaining a safe work environment by following established safety guidelines., • Health and Safety Awareness: Include any relevant knowledge or experience regarding health and safety protocols to ensure a safe work environment for all employees., • Other duties as assigned. BENEFITS: We offer an attractive and competitive benefits package for full time employees which includes but not limited to: • Medical, • Dental, • Vision, • $0 Deductible Platinum Plus Medical Insurance Plan - 90% Employer Provided Benefit, • Flexible Spending Account, • 403(b) retirement plan, • Long Term and Short Term Disability, • Legal Plan, • Dependent Care Expense Account, • Life Insurance/Supplemental Life Insurance, • Pet Insurance, • HRA, • Training programs including a Mentorship program, • Employees may be eligible for Federal/Public Student Loan Forgiveness, • Career growth and Promotional opportunities, • Employee Perks and Discounts to Broadway shows and more 5 Personal Days, 10-20 Vacation Days, 12 Sick Days, 12 Company Paid Holidays-yearly and so much more If interested please apply via this ad or fax your resume to HR DIRECTOR, CAROL OTERO at 516-396-0553. CN Guidance & Counseling Services, inspires and catalyzes recovery for people living with mental health and substance use conditions through innovative and person-centered integrated clinical treatment, counseling, housing, and support services. • Awarded Newsday/Dan papers Top Long Island Work Place 2019-2024, 6 years in a row., • Every job and every team at our agency plays a role in helping other Long Islanders live healthy and fulfilling lives., • Engage your passion and CHOOSE a career & employer where you can use your vital energy to make a difference. It is the policy of CN Guidance and Counseling Services, Inc. to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. CN Guidance and Counseling Services, Inc. prohibits any such discrimination or harassment.'

Job DescriptionROLE DESCRIPTION: As an Account Manager for the Joe Bonura State Farm Agency, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain client relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to clients., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Strong leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.