Client services manager jobs in Watertown, New YorkCreate job alerts

Job Description Atlantic Testing Laboratories (ATL) is a full-service engineering support firm with over 55 years of service, operating from 11 offices throughout New York State. Our commitment to employee satisfaction and client service results in a culture of opportunity and inclusion. ATL is seeking an experienced Pavement Services Manager to lead our pavement testing operations. In this role, you will collaborate with Operations and Area Managers to plan, coordinate, and supervise pavement testing projects while ensuring work is completed safely, efficiently, and in full compliance with quality standards, specifications, and schedules. This position offers the opportunity to contribute to a variety of quality initiatives across a diverse company – providing a challenging, dynamic, and rewarding career path in quality management. Location: This position may be based out of any of ATL’s 11 office locations Pavement Services Manager Perks & Benefits: • Competitive pay with opportunity for growth, • Work directly with both technical and management staff, • Competitive Health Insurance with multiple plan options, • Paid Vacation/Sick/Personal/Holidays, • 401(k) Retirement Savings Plan with company match, • Five years’ experience in Hot Mix Asphalt (HMA) Quality Control/Assurance; relevant education may be substituted for experience, • Demonstrated experience in a leadership role with strong people and resource management skills, • Strong written and verbal communication skills, • Ability to effectively multitask in a fast-paced, dynamic work environment, • Attention to detail and strong organizational skills, • Provide technical supervision for laboratory and field personnel, ensuring all testing activities are performed accurately and on schedule, • Manage technical services to meet federal, state (e.g., DOT), and client specifications, • Provide technical guidance on pavement projects to troubleshoot quality control issues, • Compile and distribute comprehensive reports of test data and manage record-keeping, • Oversee the maintenance and calibration of equipment to meet accreditation standards and ensure reliable operation, • Ensure all testing procedures adhere to safety regulations, including the proper use of personal protective equipment (PPE), • Coordinate workload, staffing levels, and utilization within the service area, • Assist Divisional management with maintaining properly trained, certified, and/or licensed staff to provide professional and timely services, • Perform project site visits, safety audits, and staff training evaluations, • Provide oversite for preparation of SOQs and proposals and collaborate on strategic pricing within service area, • Participate in professional and trade organizations and related events to promote pavement testing services

Job DescriptionDescription: Summary/Objective: As a CHJC employee, the Casework Coordinator is committed to creating opportunities to enhance lives one relationship at a time. Additionally, the Casework Coordinator will put a focus and emphasis on the following values: safety and permanency for each client served, respect and compassion at the forefront of every interaction, integrity threaded through every decision made, excellence as an expectation and standard that will never be lowered, and stewardship carried out for the benefit of our clients and community. Essential Functions: 1. Participates in the hiring process for new Case Planners and Watertown Program Staff, 2. Mentors, supports, and professionally develops Case Planners and Watertown Program Staff through modeling, individual and group supervision, field observation, and training., 3. Monitors the Case Planners and Watertown Program Staffs’ weekly schedules., 4. Through goal setting, individual supervision, performance evaluations, and as needed, corrective action, enforces accountability for staff to meet foster care team goals and enforce Agency policies and procedures., 5. Monitors and approves documentation, ensuring all agency expectations and regulations are met., 6. Notifies Program Manager of any urgent or important issues with respect to Case Planners, Foster Parents and Youth in Care, 7. In partnership with Compliance department, maintains oversight of data reports, ensuring all data is entered in a timely manner, and that all identified variances from standards are corrected., 8. Assists with developing, implementing, and evaluating treatment plans and goals for each youth/family., 9. Plans and attends team meetings, supervision, and treatment team meetings., 10. Partners with other agencies, organizations, and systems to provide the best services possible to children and families., 11. Gains and maintains familiarity with laws and regulations, which impact the child, family, and Foster Care system, and ensures compliance to said regulations., 12. Assists with Foster Care Program training (or other trainings), as necessary., 13. Participates in the Back-Up On-Call Rotation and advises Administrator On-Call of any issues which require notification per the prescribed protocol., 14. Acts as interim supervisor of the program in its entirety when the Foster Care Manager is absent., 15. Effectively manages crisis situations in an efficient and effective manner and maintains communication with the Foster Care Program Manager in a timely fashion., 16. Participates in and attends Agency fundraising and training events as requested by CHJC (These events may not be during normal business hours)., 17. Must maintain confidentiality of sensitive and confidential information, must be able to work with youth at risk, responsible for timely and accurate completion of all assigned duties, must exhibit good personal conduct, maintain a business-like appearance in manner and attire at all times whether on or off work grounds, obey all safety rules., 18. Attends training, as required or requested, 19. Handles other duties as assigned by the Foster Care Program Manager Work Environment: Work Environment: Office environment will require occasional travel to local schools, community settings, conferences and/or meetings and moderate travel within the community to include off-site/in-home visits. May have contact with service recipients that are agitated and/or are in crisis. Some risk involved working with service recipients with mental illness. Works in an office setting with a controlled temperature environment. Occasional exposure to inclement weather conditions may occur depending upon assignments. Equipment: This position is required to maintain a working knowledge of related office equipment including personal computers and printers, audio-visual equipment, telephone systems, copiers, fax machines, etc. Physical Demands: Must be able to sit, stand, walk, lift, carry, push/pull, climb, bend, and stoop. Must be able to perform fine motor skills, read, and type. Must be able to sit for long periods of time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Position Type/Expected Hours of Work: Full-Time, hours are flexible to the needs of the program including some evening hours. Requirements: Travel: Some travel may be required throughout service area (Jefferson, Lewis, Oswego, and St. Lawerence County). Required Education and Experience: Bachelors Degree in Social Work or related field required, Master Degree preferred. 2-3 years prior experience working as a Case Planner is also preferred. Supervisory experience will be a plus. Familiarity with the OCFS Child Welfare System to include OCFS/DSS requirements and regulations. Skills/Abilities/Knowledge: Strong organizational abilities and office skills are essential for this position. This person must also have excellent people skills and be a team player. Ability to work with diverse populations. Must be able to work with privileged information in an unbiased and ethical manner. Must demonstrate effective and excellent oral and written communication skills and the ability to work cooperatively with others. Must be detail-oriented and possess excellent time-management skills. Requires self-direction, tact, diplomacy, and the ability to be clear, courteous, and professional. Able to react to change productively and handle other duties as assigned. Additional Eligibility Qualifications: Must maintain privacy of confidential information. Successful completion of routine pre-employment requirements as mandated by the New York State Department of Health, Office of Mental Health and Office of Children and Family Services along with ongoing clearances and exclusion checks. These requirements are to include employment health requirements, reference checks, criminal background checks/fingerprinting, State Central Registry clearance and your eligibility to work in the United States. A valid NYS driver’s license required. Corporate Compliance, HIPAA Privacy Security, and Workplace Harassment and Discrimination Training and Nonviolent Crisis Intervention, First Aid and CPR will be required following date of hire

Job Description We are currently hiring a Project Architect in our Architectural division. The Architectural Division at LaBella provides comprehensive planning and design services for a wide variety of markets, including State Corrections, Healthcare, K-12 and Higher Education, Residential, Commercial, and Municipal. The overall expectations of the Project Architect position are to work with large project teams, including outside subconsultants, to ensure that all aspects of the project are being met and completed. An individual in this position needs to be capable of delegating aspects of work to the Project Technician and coordinating with all other disciplines. The Project Architect will assist the Project Manager with client meetings, design team meetings, and construction administration. In addition, the Project Architect must be motivated and capable of performing all duties with minimal guidance. A successful candidate will be self-motivated with the ability to lead, communicate, coordinate, and motivate. A successful candidate will also possess strong interpersonal, collaboration, and organizational skills, as well as contribute to a positive work environment. Requirements • Bachelor’s or Master’s degree in Architecture, • Registered Architect in the state of New York (desirable but not required), • 6-10+ years of experience, • Prior experience working with NYS OGS and/or other government agencies (desirable but not required), • Have thorough knowledge and understanding of New York State building codes, • Strong technical design and construction document skills, • Well-developed project design and planning skills, • Excellent graphic presentation skills, • CAD experience. (AutoCAD and Revit), • Microsoft Office (Word, Excel, Outlook, MS Project) Salary Range: $70,000 - $90,000 per year The specific salary offered may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location Benefits Body, mind, and wallet—LaBella’s benefits support a holistic approach to your health and wellness, creating the foundation for physical, mental, and financial well-being. Our benefit offerings cover the must-haves (healthcare and retirement), the just-in-cases (insurances and employee assistance programs), and the cherry-on-tops (fitness reimbursements, year-end incentive pay, and tuition assistance). Visit our website for more details on benefits listed below. • Flexible Work Schedule, • Health/Dental Insurance, • 401k Plan with Employer Match, • Short & Long Term Disability, • Profit Sharing, • Paid Time Off, • Leadership Development Program, • Fitness Reimbursement, • Tuition Reimbursement, • Referral Bonus Program, • Wellness Program, • Team Building Events LaBella is committed to facilitating a culture where diversity, equity, and inclusion are respected, valued, and celebrated by implementing thoughtful, practical, and innovative strategies that support our employees and serve the communities in which we reside. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. LaBella Associates does not accept unsolicited resumes from recruiting professionals or agencies, nor do we accept resumes from any source that does not reference a specific, open position. LaBella Associates will not be responsible for any fees arising from the use of resume submitted by recruiting professionals or agencies that do not have a current placement fee agreement with LaBella Associates. All initial communication with recruiting professionals or agencies must go through human resources.

Job DescriptionBenefits: • License reimbursement, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain client relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to clients., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Strong leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job DescriptionDescription: Summary/Objective: Under the leadership of the Practice Manager, the Outpatient Clinical Supervisor is responsible for providing direct clinical supervision to all outpatient clinicians assigned by the Practice Manager and Director of Clinical Services. The Outpatient Clinical Supervisor works closely with the Practice Manager to support the daily operations and successful execution of the Agency’s policies, procedures, practices, standards, and systems for the Program. Along with providing direct clinical supervision, the Outpatient Clinical Supervisor is responsible for providing outpatient clinical services to a modified caseload that helps ensure department productivity goals are met. For assigned members, the Outpatient Clinical Supervisor is responsible for conducting strength-based assessments, creating person-centered treatment plans, and implementing clinically appropriate interventions to meet the needs of clients. Essential Supervisor Functions 1. Provides direct clinical supervision to assigned clinicians, ensures documentation meets CHJC’s quality standards, and monitors and signs off on necessary clinical documentation for supervises., 2. Meets with staff for individual/group supervision, mentors, and professionally develops staff as outlined by CHJC’s Clinical Supervision Expectations, 3. Assists Practice Manager in monitoring job performance and complete required performance evaluations., 4. Monitors required on-going professional development training for staff, completes staff development plans, and collaborate with HR to provide on-going/necessary training to staff, 5. Provides on-the-job learning to staff on a regular basis, documents observations, and provides feedback, 6. Reviews work for timeliness, accuracy, and completeness, 7. Reviews audit scores with staff, assists in quality improvement of audited cases, 8. As requested, escalates necessary information to the Program Manager, 9. Assists in the hiring/interview process for new staff, 10. Assists staff to mediate issues that arise among clients, families, and team members, 11. Assists staff in navigating barriers to help reach productivity goals, 12. Helps assist in training and on-boarding of newly hired clinical staff, 13. Participates in Agency Leadership meetings, 14. Participates in Agency-On Call rotation, 15. Works with Director of Clinical Services and Medical Director to help implement and maintain new clinical initiatives, 16. Participates in Clinic Utilization Review Process, 17. Monitors caseloads of outpatient clinicians to balance quality care and access to care for the community, 18. Ensures all clinical services remain compliance with OMH MHTORS Part 599 regulations, 19. Ensures clinical supervision is compliant with all Medicaid, OMH, and Office of Professions regulations Essential Clinician Functions: 1. Assists members to identify strengths and develop problem solving strategies to further enhance those strengths, 2. As determined by the individual member’s need, assists in the seamless transition to higher or lower levels of care, 3. Ensures the delivery of high intensity care management services to members, 4. Assists members to access various community services available to them, 5. Beginning with a strength-based assessment, in collaboration with the members, family members and service providers, develop individualized service plans for each member, 6. Taking an integrated approach to service planning and delivery, provides wraparound services and a service plan tailored to the member’s need, 7. To minimize emergency room visits and subsequent hospitalizations, within one business day, follows-up/connect with the member, 8. Responsible for maintaining accurate records in the designated EMR, completes assessment and documentation timely, professionally, and accurately 9. Ensures eligibility and treatment appropriateness for enrollment in outpatient treatment Work Environment: The role works in an office setting and may have contact with service recipients that are agitated and/or confused. There is some risk involved in working with service recipients with serious mental illnesses. The supervisor must possess visual and audio skills to complete job duties. The work environment is a standard office setting with minimal exposure to noise, blood, and/or bodily fluids. Physical Demands: This position requires a combination of physical stamina and mental resilience. The role involves frequent movement, including standing, walking, bending, pulling, reaching, kneeling, running, climbing, pushing, and occasionally lifting or moving objects weighing up to 50 pounds. Employees must have the ability to sit for extended periods while performing administrative tasks, such as reviewing case files, conducting virtual meetings, and completing documentation. Additionally, the position demands fine motor skills for tasks such as typing, writing, and handling small objects. Effective communication is essential, requiring clear speech and active listening skills. Overall, the role necessitates a balance of physical activity and sedentary work, with the ability to adapt to the dynamic and sometimes high-pressure environment of behavioral health services. The position must comply with the Americans with Disabilities Act (ADA) requirements, ensuring reasonable accommodations are provided to enable individuals with disabilities to perform the essential functions of the job. Position Type/Expected Hours of Work: This position is a full-time role, requiring 37.5 hours of work per week. This essential position may necessitate some night and/or weekend hours as needed to meet the demands of the Clinic and its clients. The role is classified as an exempt position. This position is essential to CHJC and requires strong leadership skills, excellent communication abilities, and a commitment to fostering a supportive and effective work environment. Travel: Travel is required as needed. Required Education and Experience: Licensure by the New York State Department of Education as Licensed Clinical Social Worker (LCSW or LCSW-R), or Licensed Psychologist. Must maintain valid NYS Professional Licensure. Requirements: Skills/Abilities/Knowledge: This position requires strong organizational abilities and office skills. The individual must possess excellent people skills and be a team player, with the ability to work effectively with diverse populations. Demonstrating effective and excellent oral and written communication skills is crucial, as is the ability to work cooperatively with others. The role requires someone who is detail-oriented and possesses excellent time-management skills. Self-direction, tact, diplomacy, and the ability to be clear, courteous, and professional are necessary attributes. The Supervisor must be client-focused, ensuring that the needs and well-being of service recipients are always a top priority. They must be able to react productively to change and handle other duties as assigned. Additionally, the position requires a deep understanding of behavioral health practices, strong leadership abilities, and the capacity to manage and support clinical staff effectively. Knowledge of relevant regulations and standards in the behavioral health field is also important. Additional Eligibility Qualifications: Must maintain privacy of confidential information. Successful completion of routine pre-employment requirements as mandated by the New York State Department of Health, Office of Mental Health, and Office of Children and Family Services along with ongoing clearances and exclusion checks. These requirements are to include employment health requirements, reference checks, criminal background checks/fingerprinting, State Central Registry clearance and your eligibility to work in the United States. A valid NYS driver’s license is required. Corporate Compliance, HIPAA Privacy Security, and Workplace Harassment and Discrimination Training, Nonviolent Crisis Intervention, and First Aid and CPR will be required following date of hire.