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Job DescriptionDescription: We are Hiring! Job Posting: Residential Associate Location: Rochester, NY Department: Restart Residential Employment Type: Limited Part-Time Schedule: Sat, sun 12am-8am Salary: $19.25-19.75 (.75 increase upon Med Certification) As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description: Under general supervision, provide a safe, therapeutic environment for the residents through medication management, recreation and facility management in addition to other residential activities for clients. Maintains confidentiality and ethical standards as identified by the NYS OASAS and other relevant governing bodies. Effectively supports ongoing and collaborative communication amongst all program staff, adhering to established agency communication protocols and is responsible for ensuring a trauma informed care environment. Key Responsibilities: • Monitors residents to assure a safe therapeutic environment., • Cover nonclinical psychoeducational groups as needed, • Observes peer-led activities, • Provides transportation when needed, • Conducts room and personal belonging searches to ensure the safety of the environment and program participants., • Conducts urine toxicology screens as scheduled or randomly if needed while practicing universal precautions, • Provides conflict management to residents as needed., • Supervises the preparation of meals by clients to assure sanitation, safety & nutritional standards are met satisfactorily. Required to complete L2 certification, • Maintains cleanliness of facility, including assigning chores, cleanup tasks and doing necessary follow-up to ensure satisfactory completion., • Debriefs relevant information to incoming employees during shift exchange; conducts visible rounds to ensure all residents are accounted for and the environment is safe at beginning and end of each shift, • Carries out emergency procedures to ensure the safety of residents and staff when required. Notifies Residence Manager of any emergency situations immediately., • Conducts monthly fire drills., • Engages security system., • Provides medication observation and monitoring utilizing established protocols in absence of LPN coverage, • Completes and maintains all necessary documentation in compliance with the agency and appropriate regulatory standards., • Enters shift notes into electronic client record database per each scheduled shift, • Completes group notes into electronic client record database by the end of each shift, • Completes incident reports, documenting any unusual incidents or situations as needed. • Minimum of High School Diploma or GED required. Associate’s degree in human services or related field preferred., • Valid and clean NYS Driver’s License. Experience: Two years of experience in the human services field, crisis intervention, residential setting, or emergency services. Knowledge of homeless client issues preferred. Experience with conflict resolution techniques preferred. A relevant combination of education and experience will be considered. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Ardor Health Solutions is seeking a travel nurse RN Home Health for a travel nursing job in Rochester, New York. Job Description & Requirements • Specialty: Home Health, • Discipline: RN, • Start Date: 01/05/2026, • Duration: 13 weeks, • 40 hours per week, • Shift: 8 hours, • Employment Type: Travel \n\t • Location: Rochester, NY\n\t, • Setting: HOME HEALTH\n\t\t, • Employment Type: Traveler\t\n Ardor Health Solutions is looking for a Home Health - HH to join our travel team in Rochester, NY! This is a full time travel contract position. \n\n Requirements include, but are not limited to: \n\n\n\t • Active NY URMHC Level 2 CHHA Case Manager RN license\n\t, • 2+ years of Home Health - HH experience\n\t, • Major Medical\n\t, • Dental/Vision Insurance\n\t, • Pet Insurance\n\t, • Life Insurance with extensive family health options\n\t, • License Reimbursements and processing assistance with our internal licensing department\n\t, • $500 referral bonus\n\t \n\n \n COVID-19 vaccination and testing requirements vary by facility. Ardor\n Health adheres to the guidelines and requirements of each facility, as\n well as all applicable federal, state, and local laws.\n Ardor Health Job ID #799551. Pay package is based on 8 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: RN Home Health 8 Hrs About Ardor Health Solutions Ardor Health Solutions formed in 2001 and remains a privately held medical staffing business owned and operated by the same family. Over the years we have expanded our staffing and recruiting capabilities to include therapy services, nursing services, and all allied services. If you would like the personal service that comes with a staff of recruiters that have an average tenure with the company between 5 and 15 years, and the knowledge of our client services representatives with similar experience, there is no need to look any further. At Ardor Health Solutions you can expect better than average pay packages, extraordinary benefits, and the peace of mind that you will not be forgotten once you start your assignment. Perhaps that is why so many of our caregivers have completed more than a dozen different assignments with us over our long history. Ardor Health is pleased to offer a free medical insurance plan in addition to major medical plans. Please contact a recruiter for more details on the free medical plan and/or any other general inquiries. One final fact about Ardor Health Solutions. We have been paying our caregivers weekly since 2001, and we have never, ever, missed a payroll. If you are currently on an assignment with us, thank you. If you have traveled with us before, we would like to welcome you back. If you have never traveled with us, give us a try. You will not be disappointed. Benefits • Weekly pay, • Holiday Pay, • Pet insurance, • Referral bonus, • Employee assistance programs, • Medical benefits, • Dental benefits, • Vision benefits, • Benefits start day 1, • License and certification reimbursement, • Life insurance, • Discount program

Medical Solutions Allied is seeking a travel Interventional Radiology Technologist for a travel job in Rochester, New York. Job Description & Requirements • Specialty: Interventional Radiology Technologist, • Discipline: Allied Health Professional, • Duration: 13 weeks, • 40 hours per week, • Shift: 8 hours We’re seeking talented healthcare professionals whose adventure game is as strong as\n their clinical game. Those that want flexibility and high pay, we have the positions for\n you! \n\n Some of the industry-leading benefits enjoyed by Medical Solutions travel nurses and\n travel allied healthcare professionals include: \n\n \n • Day One Medical, Dental, and Vision with low premiums\n, • Day One 401(k) with Company Contribution\n, • Personalized Compensation Packages\n, • Paid, Private, Fully Furnished, Pet-Friendly Housing\n, • Dedicated Recruiter and 24/7 Customer Care Line\n, • Per Diem Allowance and Paid Travel\n, • Licensure and Certification Reimbursement\n, • Free Liability Coverage\n, • Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident, and Pet Insurance\n, • Equal Employment Opportunity\n, • Discount program, • Life insurance, • Mileage reimbursement, • Company provided housing options, • License and certification reimbursement, • Benefits start day 1, • Continuing Education, • Guaranteed Hours, • Vision benefits, • Referral bonus, • 401k retirement plan, • Dental benefits, • Cancelation protection, • Weekly pay, • Medical benefits, • Employee assistance programs, • Wellness and fitness programs, • Pet insurance, • Holiday Pay

LanceSoft is seeking a travel Radiology Technologist for a travel job in Rochester, New York. Job Description & Requirements • Specialty: Radiology Technologist, • Discipline: Allied Health Professional, • Duration: 13 weeks, • 40 hours per week, • Shift: 10 hours, days, evenings, nights, flexible, on call, rotating, • Employment Type: Travel SMH Interventional Radiology Rad Tech must have Neurosurgery/neuroscience 5-8 hour shifts with room for negotiation at maximum of 4-10 hour shifts. THERE IS NOT A ROTATING SHIFT SCHEDULE 2-3 call shifts per month along with at least 1 holiday assignment Client would prefer HCP with interventional radiology experience. For reference, the unit typically train RTs coming from other modalities for up to six months when they start in neuro IR. PRIMARY DUTIES AND RESPONSIBILITIES: 6. Administers oral contrast as needed per exam., 9. Reports equipment malfunctions to manager or lead., 16. Demonstrate confidentiality using own password and all patient care modules. Requirements: BLS (American Heart Association ONLY) Two (2) years experience Licensing in the state of NY Shift:TBD About LanceSoft Established in 2000, LanceSoft is a Certified MBE and Woman-Owned organization. Lancesoft Inc. is one of the highest rated companies in the industry. We have been recognized as one of the Largest Staffing firms and ranked in the top 50 fastest Growing Healthcare Staffing firms in 2022. Lancesoft offers short- and long-term contracts, permanent placements, and travel opportunities to credentialed and experienced professionals throughout the United States. We pride ourselves on having industry leading benefits. We understand the importance of partnering with an expert who values your needs, which is why we’re 100% committed to finding you an assignment that best matches your career and lifestyle goals. Our team of experienced career specialists takes the time to understand your needs and match you with the right job Lancesoft has been chosen by Staffing Industry Analysts as one of the Best Staffing Firms to Work for.LanceSoft specializes in providing Registered Nurses, Nurse Practitioners, LPNs/LVNs, Social Workers, Medical Assistants, and Certified Nursing Assistants to work in Acute Care Centers, Skilled Nursing Facilities, Long-Term Care centers, Rehab Facilities, Behavioral Health Centers, Drug & Alcohol Facilities, Home Health & Community Health, Urgent Care Clinics, and many other provider-based facilities. Benefits • Weekly pay, • Medical benefits

Job DescriptionDescription: We are Hiring! Job Posting: LICENSED PRACTICAL NURSE Location: 997 St Paul Street Employment Type: Per Diem Schedule: Various Salary: 25.00 - 30.00Hourly General Description Under supervision, provides medication management and offers general health and wellness support. Works collaboratively with other providers in the residence to facilitate client wellness. Maintains confidentiality and ethical standards of relevant governing bodies. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Provides medication management within the residential setting, • Provides medication administration to clients in the residential environment in accordance with authorized prescriptions, • Documents the medication administration process in each client’s Medication Administration Record, • Procures and logs in medications received for each client within the facility, • Tracks client compliance with required medications, identifying any concerns to other Prescribers and other medical staff, • Reports medication compliance to the clinical team, • Coordinates directly with Residence Manager to ensure shift coverage for unapproved or unplanned absences., • Provides Day to Day support of client wellness within the setting, • Observes and identifies potential client medical or medication concerns, • Facilities identification of medical concerns to appropriate medical or psychiatric staff or prescribers, • Assures identified medical concerns are addressed, • Communicates and collaborates with appropriate Agency staff, Medical care providers, and related community organizations to assure coordination of client care and services., • Completes required paperwork related to communication or services provided, • Coordinates with appropriate residential staff to facilitate transportation to necessary medical appointments, • Promotes health and wellness within the residential facility, • Supports the development of client wellness education and activities, • Assists Medical Staff and Prescribers, • Provides Support with vital signs, and other assistance to providers as needed, • Collaborates with appropriate residential staff on client discharge plans, • Participates in staff meetings and medical/clinical supervision as directed, • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse Qualifications Education: Minimum of a High School Diploma or GED and accredited LPN diploma required. Credentials: Valid Licensed Practical Nurse required Experience: Two to three years of experience related to nursing services to individuals with mental health, alcoholism, chemical dependency, substance use disorder related services preferred. Bi-lingual in Spanish preferred. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Additional Requirements: • Ability to prioritize assignments, plan, and complete work projects with minimal direction,, • An ability to work efficiently and effectively and meet deadlines,, • An ability to work under pressure,, • Excellent verbal/written skills,, • Ability to maintain confidentiality,, • Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies., • Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques,, • All requirements are subject to possible modification to reasonably accommodate individuals with disabilities., • This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job- related instructions and to perform any other job-related duties requested by their supervisor., • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements:

Job Description Overnight Residential Counselor Villa of Hope helps clients and families rebuild relationships, recover from trauma and renew Hope for their future. JOB TITLE: Overnight Residential Counselor POSITION GRADE: 73 15.50-18.00 Commensurate with education and experience FLSA STATUS: Non-Exempt DEPARTMENT/PROGRAM: HOPE Recovery Men’s Community Residence SUPERVISOR: Program Manager JOB SUMMARY: Under the general direction of the Program Manager, the Overnight Residential Counselor (RC) provides quality care and support for clients within the Residential Addiction Treatment Program, helping to carry out the treatment plan designed for each client. The RC carries out all job responsibilities with fidelity and accountability to the Agency’s Mission, Vision, Values, Guiding Principles and Strategic Plan. ESSENTIAL FUNCTIONS: • Exercises full compliance with the Agency’s Code of Conduct, all agency policies and procedures, and federal and state laws and regulations., • Understands and maintains client to staff ratio including remaining on shift until relief staff arrive and a shift debrief is completed., • Supports and participates in the cleanliness and upkeep of the residence and reports needed repairs to the Program Manager., • Supervise residents in managing their medications and adhere to medication policies and procedures., • Responsible for establishing and maintaining a safe and therapeutic environment while adhering to all safety standards, state regulations, agency policies, and Sanctuary and Therapeutic Crisis Intervention (TCI) models., • Conducts premises searches to ensure the safety and security of the residence, staff and residents., • Leads and participates in scheduled recreation and leisure time activities., • Transports clients to off-campus activities (i.e. outpatient/medical appointments or other treatment-related visits) as needed., • Supports clients in bedtime and morning routines., • Fulfills all legal requirements as a Mandated Reporter under NYS law and professional ethical standards., • Maintains confidentiality and security for all client and staff related materials and/or records., • Works closely with treatment team in constructing and maintaining treatment and individual crisis support plans for individual clients and for group., • Builds positive relationships with clients based on respect, trust and effective communication., • Models professional attendance standards, including punctuality to work, meetings, trainings, etc., • Remains aware at all times to ensure the safety of all clients and staff, • Documents in the client record on daily basis to ensure effective communication to the treatment team., • Performs hourly rounding and documents client observations in accordance with agency policy., • Upholds established policies and procedures and makes suggestions for improvement as needed., • Necessary stamina and temperament to work with clients who have significant substance abuse histories., • Demonstrates, promotes, and practices cultural competency towards clients, families and staff with respect and understanding achieved through training and agency cultural activities., • Minimum of a High School Diploma or GED required, • At least one year of experience working within the human services field required. Experience working in behavioral health preferred., • First Aid, CPR & AED Certification preferred (Agency will provide), • Ability to think critically and make decisions during crisis situations, • Necessary stamina and temperament to work with clients who have significant substance abuse histories., • Strong written and verbal communications skills, • Maintains a high level of confidentiality, • Ability to work in fast-paced environment, • Ability to work varied shifts including weekends PHYSICAL REQUIREMENTS: The following lists physical demands an employee will perform on a regular basis: standing, walking, sitting, bending, stooping, squatting, kneeling and climbing. Must be able to perform a variety of household tasks, climb stairs, move throughout the cottage or group home, work cooperatively in a team environment and quickly respond to emergencies. This position requires successful completion of Therapeutic Crisis Intervention (TCI) training, which includes a written test and LSI demonstration. Staff must successfully complete all required TCI refreshers in order to maintain continued employment. Additionally, this position further requires successful completion and maintenance of TCI Associate Level Certification either at time of, or within the first year employment. The physical demands described here are representative of those that must be met by an employee to successfully complete Therapeutic Crisis Intervention Training: the ability to drop repeatedly to knees, twist and turn, exert oneself physically at an intense level, and support another adult’s weight. Position also requires employee to transport clients utilizing an agency vehicle. COMPTENCIES: Leading Self • Commitment to Diversity, Inclusion, Justice and Equity

Job Description Residential Counselor Villa of Hope helps clients and families rebuild relationships, recover from trauma and renew Hope for their future. JOB TITLE: Part Time- Residential Counselor POSITION GRADE: 73 15.50-18.00 Commensurate with education and experience FLSA STATUS: Non-Exempt DEPARTMENT/PROGRAM: HOPE Recovery Men’s Community Residence SUPERVISOR: Program Manager JOB SUMMARY: Under the general direction of the Program Manager, the Residential Counselor (RC) provides quality care and support for clients within the Residential Addiction Treatment Program, helping to carry out the treatment plan designed for each client. The RC carries out all job responsibilities with fidelity and accountability to the Agency’s Mission, Vision, Values, Guiding Principles and Strategic Plan. ESSENTIAL FUNCTIONS: • Exercises full compliance with the Agency’s Code of Conduct, all agency policies and procedures, and federal and state laws and regulations., • Understands and maintains client to staff ratio including remaining on shift until relief staff arrive and a shift debrief is completed., • Supports and participates in the cleanliness and upkeep of the residence and reports needed repairs to the Program Manager., • Supervise residents in managing their medications and adhere to medication policies and procedures., • Responsible for establishing and maintaining a safe and therapeutic environment while adhering to all safety standards, state regulations, agency policies, and Sanctuary and Therapeutic Crisis Intervention (TCI) models., • Conducts premises searches to ensure the safety and security of the residence, staff and residents., • Leads and participates in scheduled recreation and leisure time activities., • Transports clients to off-campus activities (i.e. outpatient/medical appointments or other treatment-related visits) as needed., • Supports clients in bedtime and morning routines., • Fulfills all legal requirements as a Mandated Reporter under NYS law and professional ethical standards., • Maintains confidentiality and security for all client and staff related materials and/or records., • Works closely with treatment team in constructing and maintaining treatment and individual crisis support plans for individual clients and for group., • Builds positive relationships with clients based on respect, trust and effective communication., • Models professional attendance standards, including punctuality to work, meetings, trainings, etc., • Documents in the client record on daily basis to ensure effective communication to the treatment team., • Upholds established policies and procedures and makes suggestions for improvement as needed., • Necessary stamina and temperament to work with clients who have significant substance abuse histories., • Demonstrates, promotes, and practices cultural competency towards clients, families and staff with respect and understanding achieved through training and agency cultural activities., • Minimum of a High School Diploma or GED required, • At least one year of experience working within the human services field required. Experience working in behavioral health preferred., • First Aid, CPR & AED Certification preferred (Agency will provide), • Ability to think critically and make decisions during crisis situations, • Strong written and verbal communications skills, • Maintains a high level of confidentiality The following lists physical demands an employee will perform on a regular basis: standing, walking, sitting, bending, stooping, squatting, kneeling and climbing. Must be able to perform a variety of household tasks, climb stairs, move throughout the cottage or group home, work cooperatively in a team environment and quickly respond to emergencies. This position requires successful completion of Therapeutic Crisis Intervention (TCI) training, which includes a written test and LSI demonstration. Staff must successfully complete all required TCI refreshers in order to maintain continued employment. Additionally, this position further requires successful completion and maintenance of TCI Associate Level Certification either at time of, or within the first year employment. The physical demands described here are representative of those that must be met by an employee to successfully complete Therapeutic Crisis Intervention Training: the ability to drop repeatedly to knees, twist and turn, exert oneself physically at an intense level, and support another adult’s weight. Position also requires employee to transport clients utilizing an agency vehicle. COMPTENCIES: Leading Self • Commitment to Diversity, Inclusion, Justice and Equity

Job DescriptionDescription: We are Hiring! Job Posting: Specialty Care Manager Location: Rochester, NY Department: Care Coordination Employment Type: Full-Time Schedule: Monday-Friday Salary: $25.00/hr. As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Provide intake and ongoing care management services to individuals living in Monroe, Finger Lakes or Southern Tier Regional Counties who have been diagnosed with one or more chronic illnesses. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • When needed, serve as contact for referrals and conduct necessary screening and/or follow up for client to proceed with intake in applicable program(s)., • Provide client-guided care management services to caseload assigned, maintaining accurate and verifiable documentation of all services rendered., • Using a person-centered approach, complete comprehensive and detailed assessments, reviews, crisis plans, and care plans as required by standards set by DOH and lead Health Home contractors., • Demonstrate, promote and practice cultural competency towards clients through respect and understanding., • Recognize and embrace diversity through supporting and encouraging the strengths of everyone served., • Provide meaningful core services for each client assigned monthly and as needed, to ensure all care plan goals are addressed to the satisfaction of the clients served., • Utilizing a team approach, maintain accessibility for clients during the workday., • Assist clients in the acquisition and maintenance of public benefits e.g., Medicaid, SNAP, Social Security, etc., • Provide linkage/referrals and coordination of resources/support for medical care, mental health, social, recreational, and housing/basic needs, etc., • Remain current in the field, support and implement best practice service models within the program., • Make independent decisions and recommendations regarding immediate risk factors presented and provide crisis intervention and follow-up as needed., • Demonstrate flexibility to be available to clients in their homes/communities including working outside of normal business hours as needed., • Provide on-call availability via cell phone to Health Home program as needed., • Serve as client advocate., • Facilitate the development of a Care Team to carry out individualized and strength-based Plan of Care through regular case conferences and case reviews., • Participate in staff meetings and other Care Coordination department activities., • Ensure compliance with all applicable local, State, Federal and Health Home Network regulations and agency policies., • Participate in mandatory ongoing training and professional development offered., • Represent Catholic Charities Family and Community Services on appropriate boards and committees as assigned by CC Director., • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse Education: Bachelor’s Degree Credentials: Possesses a valid NY State Driver’s License and a Driver’s record considered acceptable by the agency and insurance carrier. Bilingual (English/Spanish) is required for some positions. If position requires bilingual skills to be used, additional compensation will be offered. Experience: At least two to four years of practical experience working with individuals with disabilities or chronic illnesses. A combination of education and experience may be substituted at the discretion of the Director. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: We are Hiring! Job Posting: Residential Associate Location: Rochester, NY Department: Restart Residential Employment Type: Part-Time Schedule: Fri-Mon 8-4 Salary: $19.25-19.75 (.75 increase upon Med Certification) General Description Under general supervision, provides a safe, therapeutic environment for the residents through medication management, recreation and facility management in addition to other residential activities for clients. Maintains confidentiality and ethical standards as identified by the NYS OASAS and other relevant governing bodies. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Monitors residents to assure a safe therapeutic environment., • Makes hourly visual contact with residents and documents in client observation record, • Monitor and support residents’ efforts in maintaining their comprehensive plan for admission, ongoing treatment and discharge of transfers., • Implements recreational activities as created by the vocational specialist or residential team., • Cover non-clinical psychoeducational groups as needed, • Observes peer led activities, • Provides transportation when needed, • Conducts room and personal belonging searches to ensure the safety of the environment and program participants., • Conducts urine toxicology screens as scheduled or randomly if needed while practicing universal precautions, • Provides conflict management to residents as needed, • Supervises preparation of meals by clients to assure sanitation, safety & nutritional standards are met satisfactorily. Required to complete L2 certification, • Maintains cleanliness of facility, including assigning chores, cleanup tasks and doing necessary follow-up to ensure satisfactory completion., • Debriefs relevant information to incoming employees during shift exchange; conducts visible rounds to ensure all residents are accounted for and environment is safe at beginning and end of each shift, • Carries out emergency procedures to assure safety of residents and staff when required., • Notifies Residence Manager of any emergency situations immediately., • Conducts monthly fire drills., • Engages security system., • Provides medication observation and monitoring utilizing established protocols in absence of LPN coverage, • Completes and maintains all necessary documentation in compliance with the agency and appropriate regulatory standards., • Enters shift notes into electronic client record database per each scheduled shift, • Completes group notes into electronic client record database by the end of each shift, • Completes incident reports, documenting any unusual incidents or situations as needed., • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse, • Other duties as assigned Requirements: Qualifications Education: Minimum of High School Diploma or GED required. Associates Degree in Human Services or related field preferred. Equivalent Combination of education and experience will be considered. Credentials: Valid and clean NYS Driver’s License. Experience: Experience working with substance use disorder clients and/or mental health services preferred. Bilingual in Spanish is also preferred. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job Description Residential Counselor Villa of Hope helps clients and families rebuild relationships, recover from trauma and renew Hope for their future. JOB TITLE: Residential Counselor POSITION GRADE: 73 15.50-18.00 Commensurate with education and experience FLSA STATUS: Non-Exempt DEPARTMENT/PROGRAM: HOPE Recovery Men’s Community Residence SUPERVISOR: Program Manager JOB SUMMARY: Under the general direction of the Program Manager, the Residential Counselor (RC) provides quality care and support for clients within the Residential Addiction Treatment Program, helping to carry out the treatment plan designed for each client. The RC carries out all job responsibilities with fidelity and accountability to the Agency’s Mission, Vision, Values, Guiding Principles and Strategic Plan. ESSENTIAL FUNCTIONS: • Exercises full compliance with the Agency’s Code of Conduct, all agency policies and procedures, and federal and state laws and regulations., • Understands and maintains client to staff ratio including remaining on shift until relief staff arrive and a shift debrief is completed., • Supports and participates in the cleanliness and upkeep of the residence and reports needed repairs to the Program Manager., • Supervise residents in managing their medications and adhere to medication policies and procedures., • Responsible for establishing and maintaining a safe and therapeutic environment while adhering to all safety standards, state regulations, agency policies, and Sanctuary and Therapeutic Crisis Intervention (TCI) models., • Conducts premises searches to ensure the safety and security of the residence, staff and residents., • Leads and participates in scheduled recreation and leisure time activities., • Transports clients to off-campus activities (i.e. outpatient/medical appointments or other treatment-related visits) as needed., • Supports clients in bedtime and morning routines., • Fulfills all legal requirements as a Mandated Reporter under NYS law and professional ethical standards., • Maintains confidentiality and security for all client and staff related materials and/or records., • Works closely with treatment team in constructing and maintaining treatment and individual crisis support plans for individual clients and for group., • Builds positive relationships with clients based on respect, trust and effective communication., • Models professional attendance standards, including punctuality to work, meetings, trainings, etc., • Documents in the client record on daily basis to ensure effective communication to the treatment team., • Upholds established policies and procedures and makes suggestions for improvement as needed., • Necessary stamina and temperament to work with clients who have significant substance abuse histories., • Demonstrates, promotes, and practices cultural competency towards clients, families and staff with respect and understanding achieved through training and agency cultural activities., • Minimum of a High School Diploma or GED required, • At least one year of experience working within the human services field required. Experience working in behavioral health preferred., • First Aid, CPR & AED Certification preferred (Agency will provide), • Ability to think critically and make decisions during crisis situations, • Strong written and verbal communications skills, • Maintains a high level of confidentiality The following lists physical demands an employee will perform on a regular basis: standing, walking, sitting, bending, stooping, squatting, kneeling and climbing. Must be able to perform a variety of household tasks, climb stairs, move throughout the cottage or group home, work cooperatively in a team environment and quickly respond to emergencies. This position requires successful completion of Therapeutic Crisis Intervention (TCI) training, which includes a written test and LSI demonstration. Staff must successfully complete all required TCI refreshers in order to maintain continued employment. Additionally, this position further requires successful completion and maintenance of TCI Associate Level Certification either at time of, or within the first year employment. The physical demands described here are representative of those that must be met by an employee to successfully complete Therapeutic Crisis Intervention Training: the ability to drop repeatedly to knees, twist and turn, exert oneself physically at an intense level, and support another adult’s weight. Position also requires employee to transport clients utilizing an agency vehicle. COMPTENCIES: Leading Self • Commitment to Diversity, Inclusion, Justice and Equity

Job Description OVERVIEW The Hours are as follows: Sunday, Monday and Thursday- 10pm-6am, Wednesday-8am-6pm The Counseling and Runaway and Homeless Youth (RHY) Department provides a continuum of essential services to the most vulnerable youth in our community, including two crisis nurseries, an emergency shelter, permanent and transitional housing, a food and clothing pantry, street outreach, and support for minor victims of commercial sexual exploitation. The emergency shelter team provides survival-support services to runaway and homeless youth 24 hours/day, 7 days/week, year-round. Staff engage and establish mutually respectful, trusting relationships with youth. Youth are approached from a strengths-based perspective. The goal is to provide emergency care and support to RHY in a safe, respectful environment and to work with them to resolve the issues that led to their homelessness so that they can ultimately secure and maintain a stable living environment. The Supervisor assists the Manager with oversight of operations and programming at The Center House, with special emphasis on the overnight shifts. Duties include assisting with supervision, training, and coaching of overnight staff; administrative assignments; facility management, and direct client care. This position is full-time at 38 hours per week and includes three overnight shifts and one day shift per week. Flexibility is required to provide supervision and training at least twice a month to overnight staff who work different shifts throughout the week. ESSENTIAL FUNCTIONS AND EXAMPLE OF DUTIES: Administrative responsibilities include: • Provide Individual and Group supervision to overnight staff, • Teaming with other RHY programs, • Quality Assurance- both program and client, • Consultation- both program and client, • Pursuit of professional development, • Supervision of daily/nightly program, • Assurance of a respectful, cooperative environment, • Maintenance client confidentiality consistent with agency policies, • Crisis prevention/intervention and conflict resolution, • Promote teaming with daytime Emergency Shelter Counselors, • Active participation in individual and group supervision, • Special focus on assisting with data entry and maintenance of client files, • Individual counseling and mentoring, • Maintenance of facility and grounds, • After-hours intake, assessment, information, and referral, • Transportation of clients, as needed, • Other duties as assigned EMPLOYMENT GUIDELINES: Candidates must be: • Youth-friendly and positive, • Calm and objective in crisis situations, • Sensitive to the cultural issues and needs of staff and clients from diverse backgrounds, • Able to establish and maintain positive working relationships with key stakeholders (i.e., youth, peers, supervisees, referral sources, law enforcement), • Able to work evenings, weekends and holidays, as needed and assigned Candidates must possess significant knowledge of and skills related to: • Positive youth development, • Counseling approaches and techniques, • Adolescent development and issues, • Residential services, • Group facilitation and training methods, • Community resources, • Crisis prevention, intervention skills and resolution, • Verbal and written communication, • Time management, • Multi-tasking, • Social, recreational activities, • Meal preparation, housekeeping and the maintenance of facility and grounds, • Group and individual supervision techniques, • Implementation and enforcement of agency policy and procedures, • Technology such as Office 365, • Data collection, outcome measurement, and report generation In addition to the above, it is mandatory that prior to hire a candidate have or be willing to obtain: • A valid NYS driver's license, • A driving record acceptable to agency insurance carrier, • Regular access to a motor vehicle, • Automobile insurance at the level of $300,000 per accident/$100,000 per person Bodily Injury and $50,000 Property Damage, • A telephone CULTURAL COMPETENCY: The Center delivers programs and services to youth and families across Monroe County who represent many racial, cultural and geographic groups. The Center ensures understanding and values differences in people of diverse cultures, ethnic origins, sexual orientations, disabilities and beliefs. All staff are required to attend cultural competency workshops and trainings and to continually enhance their own understanding of cultural diversity. The Center Performance Appraisal, administered annually, provides an opportunity for staff to evaluate how they are integrating culturally competent practices into everyday work. PHYSICAL REQUIREMENTS: The Center House is a three-story residence, and candidates must be autonomously mobile and able to work anywhere within the facility. Candidates must be able to participate in the maintenance of the facility and grounds and to operate program motor vehicles (vans). QUALIFICATIONS: Bachelors Degree in Human Services related field and minimum of 3 years of supervisory experience and 2 years experience working with adolescents, or an equivalent combination of education and experience.

Job Description Job Title: Field Construction Inspector (FCI) Location: Rochester, NY Job Type: Full-time FLSA Status: Hourly; Non-Exempt Reports To: District Manager Travel: Yes, travel is expected for this position (50% - 85% on average). Supervisory Responsibility: No Compensation: Negotiable, based on skills and experience. Company Profile: National Railroad Safety Services, Inc. (NRSS) is a certified DBE/WBE firm primarily focused on providing safety services to the railroad industry. NRSS is the most trusted name in the railroad industry for providing qualified field safety staff and safety training. To best serve the railroad industry, NRSS provides all these services in the continental United States, Canada, and Mexico. NRSS has the proven ability and the proven safety record to handle any project. Find the safety you have been missing today! Job Description: National Railroad Safety Services, Inc. (NRSS) is seeking a Field Construction Inspector (FCI) to support railroad safety services for Class 1 Railroads, Regional Short Lines, Transit Systems, State DOT's, as well as Railroad Suppliers, Contractors, and Consultants alike. Required Education: High school diploma or equivalent. Required Experience: Minimum 2 years of experience in one or more of the following, civil construction inspection involving grade separation projects, roadway paving/construction, utility work and/or experience with a Freight Railroad, Regional Short Line Railroad, Transit System, State DOT Highway or Rail Division, Railroad Supplier, Highway/Railroad Contractor, and/or Civil Engineering/Railroad Consultant. Key Success Factors: • Accountability: Accept full responsibility for self and contribution as a team member., • Adaptability & Flexibility: Ability to consider a variety of issues that exist in the workplace and change from one task to another as necessary., • Analytical Thinking: Ability to analyze and synthesize information to understand issues, identify options, and support sound decision making., • Attention to Detail: Ability to work in a conscientious, consistent, thorough manner, and attend to details while pursuing quality when accomplishing tasks., • Communication: Ability to clearly convey information and ideas through a variety of media to employees/clients in a clear and succinct manner., • Customer Service Focus: Ability to provide service excellence to internal and/or external clients., • Decision Making: Ability to identify/understand issues, problems, opportunities and take appropriate action based on available facts, constraints, and probable consequences., • Initiative: Ability to identify what needs to be done and act before being asked., • Innovativeness: Ability to devise new plans for quality excellence., • Knowledge: Ability to navigate various construction plans, OSHA/Railroad rulebooks and/or regulations and demonstrate mastery., • Organization: Ability to maintain materials and/or records in a clean and ordered manner., • Planning: Ability to plan and prioritize workload to manage time effectively and accomplish assigned tasks., • Stress Tolerance: Ability to maintain stable performance under pressure or opposition (such as time pressure or job ambiguity)., • Teamwork: Promote cooperation and commitment within a team environment to achieve goals and deliverables, • Thoroughness: Ability to ensure that one's work is complete and accurate. Job Requirements: • Proficient computer skills in basic email, phone, and text message applications., • Proficient computer skills in Android OS; on tablet & smart phone., • Proficient computer skills in Citrix Applications., • Strong oral and written communication skills., • Strong technical knowledge in Civil Highway Construction, or Railroad Engineering, Railroad Design, Railroad Construction, and Safety., • High level of accuracy and attention to detail; well organized., • Demonstrated ability to develop and maintain strong client relationships., • Ability to travel for extended periods of time; sometimes week(s) at a time., • Ability to successfully complete Federal, Client, and/or Company Specific Training. Job Duties: • Provide jobsite coordination., • Provide clear and concise communication with Railroad Personnel, and/or Contractor personnel., • Provide clear, concise, and thorough safety briefings with all personnel on each job site., • Enforce all Railroad, State, and Federal Policies., • Identify rule violations and resolve in accordance with Railroad, State, and Federal Policies., • Enforce Contractor training requirements., • Submit daily field reports detailing Contractor and/or Railroad activities., • Enforce Project Site Safety in accordance Federal, State, Local and Railroad polices. Work Environment: This job operates in a field environment. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. • Must be able to hear, speak, read, and write clearly in English., • Must be able to drive long distances and/or travel by other modes as necessary., • Must be able to stand for long periods of time and/or walk on level/uneven ground., • Must be able to see up close, distances, colors and have use of peripheral vision and depth perception., • Must be able to tolerate extreme heat/cold temperatures., • Must be able to tolerate dusty/noisy conditions. Keywords: Civil Engineer, Construction Inspector, Construction Foreman, Construction Manager, Project Superintendent, Civil Engineering Technician, Safety Manager, Safety Inspector, Assistant Division Engineer (ADE), Assistant General Manager (AGM), Assistant Roadmaster, Bridge Inspector, Bridge Manager, Bridge Maintainer, Bridge Supervisor, Division Engineer (DE), Employee In Charge (EIC), Flagger, Flagging, Flagman, Flagmen, Flag Person, Foreman, Foremen, General Manager (GM), Maintenance Of Way (MOW), Manager Track Maintenance (MTM), Manager Track Projects (MTP), Rail, Railroad, Railroad Project Manager, Railway, Railway Project Manager, Roadmaster, Roadway Worker, Roadway Worker In Charge (RWIC), Roadway Worker Protection (RWP), Safety, Signal Inspector, Signal Maintainer, Signal Manager, Signal Supervisor, Track Inspector, Track Maintainer, Track Manager, Track Supervisor. Safety Commitment: All employees of all levels are to always remain committed to safety while employed at National Railroad Safety Services, Inc. (NRSS). As such, no job is so important, and no service is so urgent that we may not take the time to perform all work safely. Simply put, safety is our way of life. By placing safety first, we not only ensure the wellbeing of our employees, customers, and communities, but we hold true to our commitment to being the leader in safety throughout the railroad industry. Closing Statement: National Railroad Safety Services, Inc. (NRSS) is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/orientation, gender identify, age, veteran status, national origin, or any other status protected by law or regulation. Job Posted by ApplicantPro

Job Description JOB TITLE: Cook POSITION GRADE: 75 [ $ 19-21/hr Pay commensurate on education and experience ] DEPARTMENT/PROGRAM: Facility Operations- Food Services SUPERVISOR: Food Service Manager JOB SUMMARY: Under the general direction of the Food Service Manager, the Cook is responsible for the production of all food served within assigned sites. The cook ensures that requirements for appropriate sanitation and safety levels are adhered to regarding preparation, quality, and cost control. This individual assists, as needed, with inventory control. This position is responsible for preparing all foods using standardized recipes, interacts with staff in a friendly professional manner, follows job flow, attends in-services and meetings as requested and completes special cleaning assignments. Carries out all job responsibilities with fidelity and accountability to the Agency’s Mission, Vision, Values, Guiding Principles and Strategic Plan. ESSENTIAL FUNCTIONS: • Exercises full compliance with the Agency’s Code of Conduct, all Agency Policies and Procedures., • Maintains confidentiality and security for all client and staff related materials and/or records., • Works within our system to prepare food that is of the highest quality and safety measures following all Hazard Analysis Critical Control Point standards., • Works hand-in-hand with other kitchen staff., • Completes cleaning and sanitizing tasks in a timely manner. Practices "clean as you go" technique. Labels and dates all products, fills out appropriate logs daily., • Uses inventory wisely & informs management of quality issues as they arise., • Follows all department and Villa of Hope policies and procedures., • Ensure that a good standard of hygiene and cleanliness is maintained throughout the kitchen and dining area, to meet the required standards of practice, • To conform to the Child Nutrition Program procedures., • Ensure that all equipment is well maintained, in good working order and to log any defects and report them to the Manager., • To prepare, cook, and serve well balanced meals and beverages to the highest quality incorporating, cultural and dietary needs as required by the residents., • Works closely with residents to plan menus that reflect choice and preferences., • Purchase supplies in accordance with the planned menu, whilst monitoring and controlling service from suppliers., • Ensure all stock ordered is consistent with planned menu’s., • Work closely with Program Manager to ensure catering services are provided to the appropriate standards to residents., • Maintain and check First Aid equipment within the Kitchen., • Work closely with Program management team, by maintaining the budget, • Carry out good food Management, temperature controls and documentation according to current Food Hygiene regulations., • Adheres to established policies and procedures and makes suggestions for improvement as needed., • Participates in on-going training and staff development provided by the Program and/or Agency. Education: • High School/GED diploma, • Safe Serve Certification, • First Aid, CPR & AED Certification (Agency will provide), • Ability to work with young people from diverse cultural backgrounds., • Ability to accurately document all food activities and write clear/detailed reports., • Strong interpersonal and customer service skills. The following lists physical demands an employee will perform on a regular basis standing, walking, sitting, bending, stooping, squatting, kneeling and climbing; Must be able to perform a variety of household tasks, climb stairs, move throughout the cottage or group home, and quickly respond to emergencies. COMPETENCIES: Leading Self • Character and Courage (Integrity and Trust)-, • Do the right thing, because it is the right thing, even when no one is looking. Truth to Power., • Customer Focus, • Build positive relationships through communication and collaborative problem solving., • Commitment to Diversity, Inclusion, Justice and Equity, • Believe in the dignity and humanity of all people to reach their full potential.

Job DescriptionDescription: We are Hiring! Job Posting: Case Manager – Permanency Resource Center (PRC) Location: Community Based, 1099 Jay Street Home Location Department: Children, Youth, and Family Services Employment Type: Full Time Schedule: Monday - Friday Daytime Salary: $22.50 - $24.00 / hour As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Permanency Resource Center Case Manager serves families with the unique needs of post-adoptive, post-guardianship, and kinship placements into their families. This position will provide supportive services in the home or community. The position will connect families to resources such as parent training, peer support, mentoring, navigation for cross-system needs, therapeutic services referrals, counseling, respite activities and other supports to help families address issues as they arise. The Case Manager will exercise casework assessment skills and considerable independent judgment, decision making, and creativity in assisting the individual’s/family’s personal growth and development while enhancing the stability of their social network. Supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Provides therapeutic services to families primarily though home visits., • Services will include but are not limited to individual, couple, family, grandparent(s) or other relatives/child(ren) counseling; parent training/education; advocacy as needed., • Provides case management, information and referral to additional supportive services that may include counseling, education and advocacy., • Serves as group co-facilitator for Adoptive and Kinship families utilizing select curriculum to strengthen familial relationships utilizing a trauma informed approach., • Develops and implement community activities for intergenerational families, adoptive families that will strengthen their relationships., • Works collaboratively with Monroe, Wayne, Livingston and Steuben Counties, the NYS Kinship Navigator and the NYS Office of Children and Family Services, • Collaborates with agencies and local district office to gather information and develop a supportive community network to educate families regarding availability of Kinship and Adoptive services., • Attends local community events to educate community and obtain program referrals., • Stays up to date on community resources and services that can benefit parents and children in the program., • Meets regularly with program supervisor to evaluate and implement professional growth in practice and performance., • Informs supervisor in a timely fashion about significant events related to client issues., • Participates in consistent supervision, ongoing staff training, and program development., • Initiates professional development through reading and applying current, relevant literature, development of program activities for Kinship and Adoptive families., • Completes required record documentation in accordance with Program Policies and Procedures., • Documents significant interventions in case records., • Completes strength-based assessments and needs analysis with individual/family., • In collaboration with client(s), create client action plans, conduct case reviews, and participate in client- based meetings., • Coordinate service delivery and complete required pre/post-test, evaluations, and screenings, • Completes all documentation within required timelines., • Participates in relevant Agency meetings and/or trainings., • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities Family and Community Services is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements: Qualifications Education: Bachelor’s degree in social sciences or social work degree. Combination of relevant education and experience will be considered. Experience: At least 2 years of related experience in child welfare, adoption, and/or family court systems. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Additional Requirements: • Ability to prioritize assignments, plan, and complete work projects with minimal direction,, • An ability to work efficiently and effectively and meet deadlines,, • An ability to work under pressure,, • Excellent verbal/written skills,, • Ability to maintain confidentiality,, • Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies., • Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques,, • Possession of a valid NYS Driver’s license and a driver's record considered acceptable by agency and insurance carrier., • Continuous use of a reliable, registered and insured vehicle., • Willingness to travel within the region., • Some late afternoons or evenings may be required., • Demonstrate commitment to Agency Mission Statement., • Use hands to manipulate, handle, feel, and control items or equipment, including motor vehicle;, • Stand, sit, walk, bend, stoop, kneel, and reach;, • Climb up or down stairs;, • Able to reach above or below shoulders;, • Occasionally lift or move objects weighing up to 10 lbs.;, • Sitting at a desk or in a vehicle for long periods of time to perform certain job functions;, • Be able to read write and interpret written documents;

Job DescriptionDescription: We are Hiring! Job Posting: Case Manager- EISEP Location: Rochester, NY Department: Care Coordination- Aging and Adult Services Employment Type: Full-Time OR Part-Time Schedule: Monday- Friday (40 hours) OR Monday- Friday (20 hours) Salary: $22.00/hr. As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Under direction provides case management services to functionally impaired older adults. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Provides case management services to functionally impaired elderly., • Screens individuals for program eligibility., • Conducts in-home psychosocial assessments to determine client need and financial status with client and caregiver., • Completes full assessments on computer., • Develop and implement comprehensive care plans., • Authorizes and arranges for home care through contracted Aide Agencies/Day Programs., • Authorizes for payment of bills by tracking services., • Monitors clients and services in accordance with state regulations., • Develops and implements appropriate discharge plans., • Keeps up-to-date records and documents according to policy., • Acquires knowledge of EISEP regulations and standards., • Keeps updated on new regulations and standards set by State Office for Aging., • Acquires up-to-date knowledge of aging services and professional practices through reading and attending seminars, workshops and conferences., • Participate in staff meetings and case reviews., • Complete all statistics and write reports in a thorough and timely fashion., • Conducts outreach and public relation activities as requested., • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse, • Other duties as assigned #INSJ Requirements: Qualifications Education: Bachelor’s degree in human services or related field OR Registered Nurse with one year experience in the field of Aging. (BSW preferred). Equivalent combination of education and experience will be considered. ** Credentials: Valid NYS Driver’s license with reliable transportation. Bilingual in Spanish preferred. New York State online Case Manager Certificate preferred or willingness to complete training course within first four months of hire. Experience: 2 years in Human Services, preferably in the field of Aging. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: We are Hiring! Job Posting: Case Manager - Ukrainian Program Location: 87 N. Clinton Avenue, Rochester, NY Department: Refugee, Immigration, and Employment (RIES) Employment Type: Full Time Salary: $20.50 - $21.50 / hour As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Under general supervision, the Ukrainian Program Case Manager provides intensive case management to Ukrainian clients. Working in concert with agency staff, volunteers and external partners, the case manager ensures that cases receive required services in compliance with funder requirements as well as CCFCS case management principles. The case manager effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • In close coordination with resettlement program team members ensures and documents the timely provision of all required services per the standards and requirements outlined by funders and other governing bodies., • Prepares friends & relatives of cases to assist in the delivery of services and material goods., • Provides airport reception services if necessary., • Provides and/or coordinates basic needs requirements – food, clothing, home furnishings and personal items., • Facilitates clients’ placement in suitable housing., • Conducts intake, orientation, and assessment of clients., • Formulates service plan and coordinates all service provision according to requirements., • Facilitates and coordinates clients’ access to identified services providers in the fields of health, education, public benefits, employment, and other community resources as described in service plan., • Conducts home visits and home inspections to ensure welfare of clients as well as adequacy of services, housing, and basic needs support., • Secures payments to vendors and clients and maintains individual client direct assistance budgets., • Documents all services in client case logs and maintains individual case files strictly according to funder and agency requirements., • Adheres to agency case management principles, funder service delivery philosophy, and internal program manuals., • Participates in program, department, and agency initiatives aimed at quality improvement and routine program maintenance., • Attends regular inter-departmental and other agency staff supervisory and informational meetings and trainings., • Assists program management and other staff in preparation of routine reports and the completion of various program related administrative tasks., • Participates in strategic planning, program improvement work groups, client/stakeholder satisfaction surveys, peer review and other activities as requested by supervisor., • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities Family and Community Services is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements: Qualifications Education: Bachelor’s Degree in Social Work, Human Services, or related field. Equivalent combination of education and experience will be considered. Credentials: Valid and clean NYS Driver’s License and use of a registered and reliable vehicle. Experience: At least one year of experience in the Human Services field and/or case management experience. Experience working with volunteers, refugees, and local service providers preferred. Ability to speak English and Ukrainian is also preferred. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program.

Job Description The hours are as follows: Monday, Tuesday, Thursday and Friday- 9am-5pm, Wednesday- 11am-7pm OVERVIEW: The Chrysalis House Case Manager will be assigned pregnant or parenting clients from both the residential and non-residential tracks of the Transitional Living Program. This position will provide intensive case management, including basic and independent living skills assessment, training, referrals, and other supports as needed, as well as assist in implementing the parenting training and engagement across the TLP Program. This is a (12) twelve-month, full-time position. EXAMPLE OF DUTIES: • Develop, coordinate and facilitate parenting skills curricula, incorporating CYS philosophy and effective teaching approaches;, • Curriculum development, • Implementation oversight, • Documentation, • Impact measurement, • Quality assurance, • Staff training, • Crisis intervention and response;, • Outreach, Screening, Intake and Assessment;, • Coordination, development, implementation, ongoing assessment of client's case management needs, service and plans;, • Referral readiness, information and facilitation;, • Case specific youth advocacy;, • Transporting program participants, as required and consistent with agency policies;, • Other duties as assigned. ESSENTIAL FUNCTIONS INCLUDE: • Is able to manage the environment in order to provide a safe and supportive residential program through mediation, role-modeling and positive interaction with Chrysalis House residents;, • Possesses sound problem solving and decision-making skills;, • Maintains clear professional boundaries;, • Is able to work evening hours and weekends;, • Understands and promotes strength-based service delivery (youth leadership, asset development);, • Is skilled in case management techniques and interventions;, • Is familiar with the homeless/runaway youth service system and community resources;, • Maintains accurate and up to date client records; and EMPLOYMENT GUIDELINES: Candidate must: • Adhere to ethical conduct, • Demonstrate professionalism i.e., timely, dependable, responsible, flexible, • Be non-judgmental and respectful, • Model principles of inclusion and tolerance, • Be youth centered and positive, • Be family friendly, • Establish effective working relationships with supervisor and co-workers, • Develop positive relationships with all key stakeholders, • Have strong literacy skills (i.e., reading, writing, comprehension), • Have excellent communication skills (verbal and written), • Conduct research and apply best-practices and evaluation methods, • Effectively promote knowledge and skill development and positive behaviors, • Provide leadership and/or work independently as requested Candidate must possess significant knowledge of - • Adolescent development including: positive youth development, asset development, risk reduction and protective factors, • Youth serving systems, • Community resources, • Client advocacy CULTURAL SENSITIVITY: The Center delivers services to youth and families from many racial, ethnic, cultural, social and life style groups. We value differences in people and strive to understand diverse cultures, ethnic origins, sexual orientations, abilities and beliefs. To this end, all staff are required to attend professional development trainings and to continually enhance their understanding of cultural diversity. Staff are expected to respect and honor cultural and human diversity. The annual Performance Appraisal provides an opportunity for staff to evaluate how they are integrating culturally competent practices into their everyday work. QUALIFICATIONS: A minimum of a Bachelor's degree in human services, education or a related field; and (3) three years' experience or an equivalent combination of education, employment and life experience. A Master's degree is preferred. In addition to the above, it is mandatory that candidates meet the following criteria prior to hire: • Authorization for the agency to obtain driving record information, • Proof of a satisfactory physical exam within the last 12 months including a PPD and annually thereafter., • A valid driver's license, • Regular access to a motor vehicle, • Automobile insurance at the level of $100,000 per person/$300,000 per accident Bodily Injury and $50,000 Property Damage PHYSICAL REQUIREMENTS: Candidates must be able to be autonomously mobile in order to provide the required services. COMPUTER SKILLS RECOMMENDED: Program Skill Level Microsoft Office Advanced Internet Explorer Advanced The Center for Youth provides equal opportunities for employment,

Job Description Premier brand packaging company in Rochester, NY is busy. Due to client demand, the company is hiring an experienced CSR for day shift. Responsibilities include: • Gather all necessary information to input job orders as directed by sales and/or clients., • Review all new orders to ensure accurate and timely completeness., • Prepare estimates and provide quotes as required., • Track orders throughout manufacturing process keeping clients and sales informed., • Work closely with outside print vendors on job details and status., • Communicate with clients on status of jobs and any questions they may have., • Minimum 3 years' customer service, account or project management experience in the printing or prepress industry., • Working knowledge of prepress, platemaking, and flexographic printing preferred., • Minimum 3 years' experience in client services working directly with clients., • Detail oriented and able to multi-task several on-going projects., • Excellent communication skills primarily via phone and email., • Proficient on MS Word, Excel and Outlook., • Professional and diplomatic demeanor., • Individual and team contributor. Hours: 8 - 4:30 with occasional paid OT. Starting rate $52,000 - $65,000 + benefits, 401k match & relocation assistance. Company DescriptionNationwide, recruiting firm for the Printing & Packaging industries representing premier firms. We treat candidate information in strict confidence.Nationwide, recruiting firm for the Printing & Packaging industries representing premier firms.\r\nWe treat candidate information in strict confidence.

Job Description Customer Service Representative FLSA Status: EEOC Classification: Employment Type: Full Time Hourly Non-Exempt Administrative Support Worker Reports to: Lead CSR and/or Location: Practice Manager SUMMARY The Customer Service Representative (CSR) is an ambassador of the hospital serving as the first point of contact for our clients and their pets. The CSR answers telephones, greets clients, receives and transmits telephone and other messages, updates client business records, prepares invoices and collects payments, performs a variety of other related services. ESSENTIAL DUTIES & RESPONSIBILITIES • Answers telephones and places calls quickly, efficiently and in a professional and friendly manner, using a multi-line telephone system., • Screens calls to determine which should be handled by other staff members; follows established policies and procedures in referring clients for immediate treatment of animals when requests are accompanied by descriptions of acute symptoms., • Answers client’s inquiries about hospital policies, basic pet care questions, costs of immunizations and spays/neuters., • Receives and transmits telephone and fax messages accurately and promptly, • Greets clients, enters or updates client and pet information into the practice computer system, escorts the client to exam room., • Prepares health certificates, immunization certificates, and euthanasia certificates, • Prepares client invoices and obtains payment after services are performed., • Performs over the counter sales of specialty merchandise, exercising a technical knowledge of products sold, • Maintains a polished and professional appearance NA PREFERRED EDUCATION & EXPERIENCE • High school diploma or equivalent, • Relevant experience with basic office functions within a busy environment N/A Customer Service Representative Job Description 5/2017 COMPETENCIES • Strong customer service, • Tact and diplomacy, • Strong written and oral communication and comprehension skills, • Flexible work attitude and work habits To perform this job successfully, an individual should have knowledge of the NetSuite system; MS Excel Spreadsheet software and MS Word TRAVEL REQUIREMENTS No travel is expected for this position. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus. WORKING ENVIRONMENT This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Community Veterinary Partners. is committed to equal opportunity in employment. It is the Company’s policy that equal employment opportunity be provided without regard to age, race, color, sex, religion, national origin, sexual orientation, disability, covered veteran status, or any other status protected by law. Customer Service Representative Job Description 5/2017 Job Type: Full-time Salary: $16.00 - $17.50 per hour Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Health insurance, • Paid time off, • Vision insurance Experience level: • 1 year, • Under 1 year Shift: • Day shift Weekly day range: • Monday to Friday, • Weekend availability Ability to commute/relocate: • Rochester, NY 14623: Reliably commute or planning to relocate before starting work (Required)

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview Client Services Manager Ops play a pivotal role in ensuring client satisfaction and retention. They develop strategies to effectively address issues, proactively service highly complex clients and lead a team comprising of leaders and various levels of Account Managers. Success in this role is driven by proficiency with technology, ability to quickly learn our HCM platform and products, and a deep commitment to providing outstanding customer service. This role requires a unique balance of leadership, technical expertise, process management, and soft skills to be effective. Client Service Manager Ops works with a peer team of Managers to appropriately prioritize client interactions and efforts on behalf of the client. This includes engaging directly with clients by directly addressing escalated calls and working to negotiate with the client and our internal partners for the betterment of the business. This role will support of our Growth client segment. Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Develop strategies and initiatives to enhance and maintain client satisfaction and retention., • Lead and manage a team of Executive Account Managers providing coaching and guidance on client interactions, issue resolution, and the application of soft skills to minimize client risk., • Facilitate continuous learning opportunities to expand the knowledge base of your staff., • Offer proactive development opportunities aligned with corporate goals and values., • Create and maintain an effective and positive work environment that encourages open communication, learning, coaching and recognition in line with the organization’s values., • Monitor team workload, ensuring appropriate balance of volume, priority, and client alignment., • Manage the hiring and onboarding of new team members, emphasizing the establishment of strong trusted relationships from day one., • Generate creative solutions and innovative ideas to increase employee engagement and retention., • Collaborate with cross-functional partners to ensure that processes and tools are in place to best support clients and the client services team, including Technical Services, Finance, Tax, Sales, Support, Distribution, and Implementation., • Exhibit flexibility in day-to-day responsibilities, emphasizing agility in adapting to changing circumstances., • This job requires up to 25% travel for internal and/or client-facing meetings, • High School Diploma or equivalent required; Bachelor’s degree preferred, • 2+ years of previous leadership experience in a customer service/customer relationship role, • Experience using reporting and metrics as a key part of the job (Monthly/Quarterly KPIs), • Experience with leading other leaders preferred, • Previous experience in HCM/Direct Payroll Industry, • Experience working with payroll, HCM, or HRIS software, • Excellent knowledge of MS Office, including MS Excel, • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. This role can be performed from any office in the US. The pay range for this position is $74k-115k/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via . Requirements:

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview As the Account Manager, I play a pivotal role in resolving client payroll and HR system challenges while fostering exceptional customer relationships through fundamental technical expertise. By effectively utilizing available resources and prioritizing issues, the Account Manager I deliver outstanding customer service. The role involves meeting performance metrics through a combination of inbound and outbound interactions, including phone conversations, Zoom meetings, and email exchanges. Serving as the primary point of contact within a dedicated client support team, the Account Manager assumes full responsibility for maintaining and enhancing client relationships. Location: Rochester, NY Compensation: $25.00/hour Reports To: Client Services Team Lead Schedule: In Office Monday - Friday, 9:00am - 6:00pm (MST) Primary Responsibilities • Issue Resolution – Maintain consistent availability, manage workloads for optimal accessibility, effectively troubleshoot and resolve client issues, and escalate when necessary., • Client Focus - Champion clients' interests, delivering clear and effective resolutions. Collaborate with internal technical experts to provide optimal solutions., • Timely Solution Delivery - Prioritize successful and punctual solution delivery in line with client requirements and internal service metrics. Metrics include availability, outbound adherence, first call & case resolution, minimal escalations, and high client retention & satisfaction., • Leverage Resources - Appropriately leverage resources to source and validate answers, document issues while adhering to payroll policies, and ensure seamless client support. Embrace feedback and adapt behaviors as needed., • Dependability/Follow-Up: Proficiently multitask, respond promptly, and ensure timely follow-up., • Problem Solve: Skillfully troubleshoot and resolve issues using knowledge, resources, and qualitative and quantitative information., • Communication: Exhibit professional written and verbal communication consistently with internal and external stakeholders., • Bachelor’s degree in Business, Marketing, Communications, Organizational Leadership, International Business, Hospitality, Finance or Accounting, OR High School Diploma with a minimum of 2 years of relevant HCM experience, • Proficiency in Microsoft Office suite, • Strong written communication skills for business correspondence., • Strong team player with attention to detail, • Self-starter with the ability to handle multiple projects at once., • CPP, FPC, APA, and/or SHRM-CP certified, • Experience in customer service or previous client interfacing role, • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay rate for this position is $25/hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via . Requirements:

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Lead Client Services Ops provides operational initiative, guidance and support across a Client Services Team of Account Managers, enabling outstanding client satisfaction. This is done by (1) monitoring team performance (quantitative and qualitative), (2) providing ongoing learning opportunities that continually share and build knowledge (3) working directly with clients on escalated issues (4) identifying and facilitating process improvements and (5) coordinating work across the team, including workload management and client assignments. The Lead exercises independent judgment in many situations to achieve and sustain client satisfaction. Supervises a team of approximately 6-10 Account Managers to ensure service levels are met or exceeded, as well as the day-to-day performance of their jobs. The Lead works with a group of Leads to prioritize and coordinate work for the maximum impact. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Client Services Expectations • Dependability/Follow-up: Timely responsiveness & proactive follow-up, • Problem solve: Troubleshoot and problem solve leveraging knowledge, resources, qualitative and quantitative information, • Communication: Provide professional & appropriate internal/ external communication as well as progress updates to all stakeholders, • Guidance: Provide clients guidance on HR and Payroll best practices, organizational change management, and Paylocity product fit, • Implement and optimize products: Ability to implement ancillary products and optimize the primary HCM set up, • Metrics, Reporting and Analysis: Leverage formal and informal metrics to identify trends, monitor team & individual effectiveness and assess intervention results. Identify and advocate for necessary metrics and reporting. Develop tracking for metrics not yet developed. Use metrics to create a culture of continual improvement and to create focus where needed for purposes of learning, coaching, intervention and operational improvements., • Performance Management: Continually assesses and build knowledge (technical, business, soft skills) through real time teaching, one one-on-one discussions, team meetings and through the performance management process. Takes initiative and develops opportunities for the Account Managers to share and build knowledge and skills. Prioritizes learning objectives based on the highest impact to the clients and to Paylocity. Facilitates coaching, training and mentoring of AMs. Assesses client movement and prepares and supports impacted AMs to facilitate ongoing outstanding client service., • Client Focus: Proactively and reactively monitors and assesses client interactions and intervenes when needed in providing coaching and feedback. Acts as first level escalation and directly engages clients and takes action and ownership to resolve issues. Proactively identifies situations (AM turnover, lack of knowledge, etc.) that may disrupt outstanding service and takes steps to minimize impact. Ability to negotiate, influence, consult and resolve objections with C-Suite decision makers, • Operational Tools & Processes: Plan, lead and execute on cross-team work focused on increasing operational effectiveness. Represent the Service Center in key initiatives across Operations. Seeks out and facilitates opportunities to improve efficiency and effectiveness through better tools and processes., • Bachelor’s Degree and/or equivalent experience in a client-facing role., • 2 years of payroll and/or call center experience, • Successful experience in handling escalations and at-risk client retention efforts, • Project management experience, • Proficient in Microsoft Outlook, Word, Excel, • 1+ years supervisory experience, • HRIS experience, • Experience leading training initiatives, • Experience using reporting and metrics as a key part of the job, • Minimum 3 years’ experience in payroll, benefits and/or HR administration, • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $53,600 - $85,100/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via . Requirements:

Job DescriptionDescription: We are Hiring! Job Posting:Housing Associate Location: Rochester, NY Department: Housing & Stabilization Services Employment Type: Full-Time Schedule: Sunday-Thursday 4:00pm-12:00 am Salary: $19.25-19.75 As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Under general supervision, it establishes and maintains a safe and supportive environment for staff and residents of shelter for individuals. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities -Oversees operation of the residence -Conducts intakes for individuals entering the residence. -Acts as liaison with other community service providers/referral sources. -Provides information and referral service for telephone inquiries. -In absence of a cook, supervises preparation of meals by residents to assure sanitation & nutritional standards are met. -Provides crisis intervention and conflict management to residents. -Maintains record-keeping responsibilities including client census and database system. -Notifies Residence Manager of any emergency situations immediately. -Assists with providing support and direction for both clients and volunteers engaged in program activities. -Thoroughly completes incident reports within one hour of the occurrence of the incident; all pertinent information must be included such as client behaviors, observations, correct identification of all involved parties, and must include documentation of the proper notifications. -Thoroughly document any shift or client observations/activities as outlined by communication log procedures. -Ensure that all clients meet with the onsite medical providers to ensure that clients are free of any health problems that may be a potential risk to other clients and staff. -Monitors facility and activities of the residents to ensure safety and location of all residents -Conducts hourly rounds, inspections, and overnight visual checks (if working the overnight shift) to ensure presence of residents. -Reports to Residence Manager any serious incidents or violations. -Visually verify presence of all clients as well as ensuring accurate documentation of the presence of all residents by completing sign in/out sheets. -Assists Residence Manager when needed. -Engages security system to always provide safety and security of the premises. -In the event of client discharge, staff notifies Residence Manager and or Program Manager and Department Director. -Maintains safety and organization cleanliness of residence during shift. -Performs laundry, room preparation, and housekeeping tasks, if needed -Conducts monthly fire drills. -Carries out emergency procedures to ensure safety of residents and staff when required. -Participates in relevant Agency meetings and/or trainings -Actively pursues development of professional competencies related to job performance through reading, supervision, in-service training and attendance at conferences and workshops. -Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse -Participates in relevant Agency meetings and/or trainings -Actively pursues development of professional competencies related to job performance through reading, supervision, in-service training and attendance at conferences and workshops. -Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse -Other duties as assigned Requirements: Qualifications Education: Associate degree in Human Services or related field preferred. Equivalent combination of education and experience will be considered. Credentials: Valid and clean NYS Driver’s License. Experience: Two years of experience in the human services field, crisis intervention, residential setting, or emergency services. Knowledge of homeless client issues preferred. Experience with conflict resolution techniques preferred. Top Benefits and Perks: -Competitive salary and 403b retirement plan -Generous time off package and work-life balance -Comprehensive benefits package -Supportive and collaborative environment -Opportunities for growth and development -Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job Description Direct Quote is looking for an Customer Service Manager to join our team in our local office. This person will operate as the lead on all critical business accounts. The focus of this vital role is to manage the relationship with the client by creating a positive working relationship. The Account Manager is responsible for addressing client issues and responding to questions. The ideal candidate comes with experience in account management and developing new business opportunities among both existing and new customers. Excellent cross-functional experience working with customer service and product development to improve the entire customer experience is a critical factor in this role. Responsibilities: • Oversee customer account management – Includes developing new business along with negotiating new clients and agreements to maximize profits., • Collaborate cross-functionally – Work closely with the sales team to achieve quotas while keeping clients satisfied and engaged with products and services., • Ensure delivery to customers - Facilitate the timely and successful delivery of solutions according to customer needs and objectives. Requirements: • Bachelor's degree in Business, Sales or related field, • Strong verbal and written communications skills, • Excellent listening, negotiation, and presentation abilities, • Familiarity with CRM software preferred, • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail, • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level 6sd2Qvs5iN

Job Description Tired of sales jobs that feel like you’re reading from a script? Us too. As an Entry Level Account Manager for Frontier Communications, you’ll talk to real people, share real solutions, and make real connections - all while leveling up your career, learning to be a leader, and making a difference in the lives of consumers. We’ll teach you the ropes, then let your personality do the selling. Sales With a Human Touch (and a Bit of Swagger): We’re the team behind the scenes, making Frontier Communications look good and keep folks connected without the boring corporate vibe. Whether it’s chatting one-on-one, sharing the latest promo, or fixing a frown with a solution, we’re here to keep customers happy and the brand strong. Sales shouldn’t feel like selling; it should feel like helping. At CH Promotions, that’s our thing. The Entry Level Account Manager will support senior leadership in performing these tasks: • Serve as the main point of contact on behalf of Frontier and communicate directly with residential customers to promote Frontier’s telecommunications products and services, • Handle product inquiries, resolving conflicts to ensure satisfaction, and ensuring all sales interactions comply with company policies and industry regulations, • Review all sales orders to meet quality and compliance requirements to ensure successful conversion through the sales process, • Proactively identify, understand, and solve client problems promptly and effectively to maintain a positive sales experience, • Support the sales team by guiding realistic customer expectations and escalating complex customer issues to the appropriate department, • Work closely with fellow Entry Level Account Managers and the sales team to analyze approaches, share insights, and develop more effective sales strategies, • Establish and maintain open communication channels for continuous information and feedback exchange between the client and the internal team, • Proven ability to communicate effectively with clients, resolve conflicts, and ensure overall compliance., • Strong experience in reviewing major client deliverables., • Skilled in assisting sales team members with managing customer expectations and handling escalated concerns., • Collaborative mindset with the ability to work with sales teams to improve strategies and techniques. Ready to grow, learn, and have fun doing it? Let’s chat. High performance equals high pay—this is a performance-based commission-only role with limitless earnings. Industry-leading incentives are listed as OTE averages

Job DescriptionDescription: We are Hiring! Job Posting: CASE MANAGER, KINSHIP CAREGIVER PROGRAM Location: 1099 Jay Street, Rochester, NY Department: KINSHIP CAREGIVER PROGRAM Employment Type: Full-Time Schedule: Monday - Friday 9:00 am - 5:00pm Salary: $21.50 to $22.80 General Description Under regular supervision, provides treatment through a variety of therapeutic modalities to kinship families in order to preserve continued safety, well-being and permanency of the child(ren) in the home; maintains standards as defined by NASW Code of Ethics. Effectively supports ongoing and collaborative communication amongst all program staff, and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Provides therapeutic services to families primarily through home visits, • Services will include but are not limited to individual, couple, family, grandparent(s) or other relatives/child(ren) counseling; parent training/education; advocacy as needed, • Provide brief case management, information and referral to a smaller population of families, • Serve as group co-facilitator for Kinship families utilizing or developing appropriate curriculum, • Develop and implement community activities for intergenerational families enrolled in the program, • Works collaboratively with Monroe and Wayne County agencies and NYS Kinship Navigator Program, • Perform assessments, PSS, ACEs, Family Needs Assessment and other information gathering tools., • Attend local community events in order to educate community and obtain program referrals, • Meets regularly with supervisor to evaluate and implement professional growth in practice and performance., • Inform supervisor in a timely fashion about significant events related to client issues, • Participate in consistent supervision, ongoing staff trainings, and program development., • Initiate professional development through reading and applying current, relevant literature, development of program activities for Kinship families, • Completes required record documentation in accordance with program policies and procedures, • Document significant interventions in case records, • Coordinate service delivery and complete required pre/post- test, evaluations and screenings, • Completes all documentation within required timelines, • Awareness of and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse, • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse Qualifications: Education: Bachelor’s degree in Social Work or related Child Welfare experience preferred. Credentials: Valid and clean NYS Driver’s License. Use of own personal vehicle is required. Driving within Monroe and Wayne Counties required. Experience: Two years of experience in social work or related field. Equivalent combination of education and experience will be considered. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Additional Requirements: • Ability to prioritize assignments, plan, and complete work projects with minimal direction,, • An ability to work efficiently and effectively and meet deadlines,, • An ability to work under pressure,, • Excellent verbal/written skills,, • Ability to maintain confidentiality,, • Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies., • Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques,, • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements:

Job Description Are you seeking a Fast Track to Partner opportunity in Rochester, NY? Join us at New York Life to provide financial stability and peace of mind through our range of insurance, annuity, and investment products. We prioritize honesty, compassion, and ethical conduct in all dealings with our policyholders, business associates, and colleagues. Rooted in assurance and modesty, we act as custodians for the future, committed to being there for our policyholders when they need us. We are looking for individuals with leadership qualities who aim to advance their careers towards becoming partners in our main office. Enroll in New York Life Insurance Company's Fast Track Management Program, where you will start as a financial professional working closely with clients to gain experience and progress through program milestones. Upon meeting all requirements, you will transition into a managerial role as an associate partner. Take the next step in your career by applying for the Fast Track Partner program today! Education, Guidance, and Career Growth opportunities abound at New York Life. Benefit from a comprehensive three-year training program, marketing assistance, prospecting, and technical support. Collaborate with highly accomplished agents and managers to build a client base. Expect resources and continuous support from a Fortune 100 enterprise. - About New York Life: Recognized as one of the most robust and esteemed financial firms globally, New York Life boasts the highest financial strength ratings from leading agencies. For 65 consecutive years, we have led the Million Dollar Round Table, standing out as one of the "World's Most Admired Companies" by Fortune Magazine in 2019. Financial Advisors provide investment advisory services through Eagle Strategies LLC, and Registered Representatives offer securities through NYLIFE Securities LLC. We are an Equal Opportunity Employer and proud of our achievements and recognition in the industry. 1 - Full-time agents and their dependents enjoy benefits such as medical, dental, vision, long-term disability, and group-term life insurance. New York Life may adjust or discontinue benefit plans at any time. 2 - Source: Individual Third Party Ratings Reports as of 7/30/18. 3 - MDRT (Million Dollar Round Table) is widely recognized for excellence in life insurance sales achievement. SOURCE: MDRT as of 7/1/2019 4 - Based on revenue, New York Life ranks among the top in the insurance industry according to Fortune magazine's Fortune 500 list. NYL IS UNABLE TO SPONSOR WORK VISAS NOW OR IN THE FUTURE. Please be aware that while this position utilizes a hybrid model, three days a week are IN OFFICE, in NY, and this is not a remote position. Compensation: $130,000 - $160,000 yearly Responsibilities: • Learn the business as an Advisor, • Complete the Fast Track program, • Recruit, interview, and hire qualified financial professionals, • Coach, train, and develop your current team of advisors, • Build a team culture (hire and develop your advisors to maintain your team culture), • Continually grow and improve as a leader, • Recruit and develop your own team of financial professionals as an Associate Partner, • Complete the program requirements and join the management team as an associate partner, • Employ a comprehensive array of financial products and services, including life insurance, fixed and variable annuities, and mutual funds, when presenting clients with solutions, • Develop a personalized, long-term strategy and gain hands-on experience while assisting clients in identifying and achieving their financial goals, • Executive or management experience, • Previously owned a business, • MBA or equivalent master's degree, • Experience working in sales is required, • Working knowledge of cultural markets is helpful, • Goal-oriented, highly motivated, and seeking a rewarding and challenging career, • Required knowledge and experience working in the insurance or financial services field, • Multilingual professionals with Spanish, Portuguese, or other language proficiency are a bonusAbout Company Our goal is to help driven, ambitious people fulfill their potential. Join us on the path to becoming a financial advisor or partner, with the backing of a Fortune 100 company. Discover how satisfying it can be to shape your own practice and strengthen your community. New York Life holds the highest financial strength ratings currently awarded. With New York Life, you're in business for yourself, not by yourself. As a New York Life financial professional, you'll build your business your way with the help and support of a Fortune 100 company. We’ll invest in you with extensive training and continuous learning opportunities, and back you with a team of professionals to help your business grow, including: • Expert training, • Supportive management, • Extensive sales and marketing support, • Backed by over 175 years of experience

Job Description Usherwood Office Technology is a proud family-owned business with a rich legacy of delivering innovative office technology solutions, including managed IT services, print management, and cutting-edge office equipment. For decades, we have fostered a warm collaborative environment where our employees thrive, building meaningful relationships with teammates who share a passion for excellence and client success. At Usherwood, we are dedicated to empowering our clients and each other. With real opportunities for professional growth and career advancement, you'll work alongside supportive colleagues who make every day rewarding. We are seeking an experienced Field Service Manager to lead and grow our team of Service Technicians responsible for installing, maintaining, and repairing office technology equipment (primarily copiers, printers, and multifunction devices) across New York State’s Western Region. You will be the bridge between our customers, technicians, and our internal senior leadership team, ensuring the highest levels of service quality, technician productivity, and customer satisfaction. Key Responsibilities • Lead, mentor, and manage a team of field service technicians, • Monitor technician performance metrics (first-time fix rate, response time, callback rate, productivity, etc.) and deliver best-in-class customer satisfaction, • Hire, onboard, and develop new technicians, • Conduct regular performance reviews, coaching sessions, and ride-alongs, • Manage parts inventory, vehicle fleet, and technician tools, • Act as the escalation point for complex technical or customer issues, • Collaborate with sales, administration, and warehouse teams to ensure seamless operations, • Ensure compliance with safety standards, manufacturer certifications, and company policies Qualifications & Requirements • 5+ years of experience in field service, preferably in a leadership role, within the office technology, copier/printer, or imaging industry, • Proven track record of managing a team of field technicians, • Strong technical knowledge of copiers, printers, MFPs, and connectivity (Canon HP, Xerox, etc. a plus), • Excellent customer service and conflict-resolution skills, • Strong organizational, analytical, and problem-solving abilities, • Proficient in Microsoft Office Suite; experience with CRM and ERP systems a plus, • Valid driver’s license and clean driving record, • Ability to pass background check and drug screening Preferred (Not Required) • Manufacturer certifications (Canon, Xerox, HP, etc.), • Experience with managed print services (MPS) and IT integration What We Offer • Competitive base salary + quarterly bonus (Base pay: 65K-85K; OTE 100K+), • Company vehicle / cell phone and equipment, • Full benefits package (health, dental, vision, 401(k) with match), • Generous Paid time off (20 days PTO to start) + holidays, • Ongoing training and manufacturer certification support, • Opportunity for advancement into regional or director-level roles Equal Opportunity Employer: At Usherwood Office Technology, we are committed to fostering a diverse and inclusive workplace where everyone feels valued, respected, and empowered to succeed. We proudly provide Equal Employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. Our family-owned culture thrives on embracing unique perspectives and we strive to create an environment where every employee can grow, contribute, and belong. Join us in building a brighter, more inclusive future!

Job DescriptionJoin Our Team: About DDS Engineering and Surveying, LLP (DDSE): DDSE is an experienced and highly qualified natural gas/civil engineering, permitting and survey firm that has been performing consulting engineering and construction services in the natural gas industry for many years. We currently perform these engineering services related to natural gas transmission, distribution main design, station design (M&R, gate stations, and regulator stations) and customer services (residential and commercial) for a variety of natural gas customers throughout the Northeast. Our dynamic team is comprised of experienced natural gas engineers, civil and mechanical engineers, surveyors, gas construction personnel as well as in-house staff expertise in the areas of legal, compliance, and safety. The Project Manager role within the Facilities and Complex Projects Group of our Utility Engineering Division will lead a high-priority project under the supervision of a Senior Project Manager. This position will serve as the primary project lead, overseeing all aspects of project execution, client communication, and coordination with internal teams. We are seeking a highly skilled and communicative individual with a proven track record of managing large-scale projects, ideally within the utility engineering lifecycle, with a preference for experience in Natural Gas Facilities, Renewable Natural Gas (RNG) and/or Liquefied Natural Gas (LNG) projects. The ideal candidate will have a strong eye for quality and budget, ensuring seamless project delivery while maintaining excellent client relationships. Engineering Project Manager Pay Range: $80-120K Annually (Commensurate with Experience) Benefits: • Health, Dental, and Vision Plans, • 401K with match, • Paid Time Off (PTO), • Life and AD&D coverage, • Short and Long-Term Disability, • HSA and/or FSA Accounts, • Comprehensive Training ProgramsPrimary Duties and Responsibilities, • Act as the primary project lead for a complex Natural Gas engineering project, ensuring on-time delivery within quality and budget constraints., • Lead client meetings, develop thorough meeting minutes, and assign/track action items to ensure project milestones are met., • Collaborate with the scheduler and document controller to ensure seamless communication, document management, and project tracking., • Coordinate with technical leads across engineering disciplines (e.g., civil, mechanical, electrical, etc.) to align on project deliverables and timelines., • Oversee project progress, identifying risks and implementing mitigation strategies to maintain quality and budget adherence., • Communicate regularly with the Senior Project Manager, providing updates on project status, risks, and key decisions., • Ensure compliance with all applicable codes, standards, and owner requirements throughout the project lifecycle., • Drive accountability among team members, fostering a collaborative environment to achieve project goals., • Bachelor’s degree in engineering, construction management, or a related field., • 5+ years of project management experience in large-scale projects within the utility engineering lifecycle., • Proven experience with utility engineering projects, ideally with natural gas transmission, distribution, or station design projects., • Exceptional communication skills, both written and verbal, with the ability to lead client meetings and produce detailed documentation., • Strong organizational skills with the ability to manage multiple stakeholders and technical teams., • Proficiency in project management tools (e.g., MS Project, Excel) and document management systems., • Demonstrated ability to oversee quality and budget, ensuring project success under tight deadlines., • Ability to work independently as the primary project lead while reporting to a Senior Project Manager.Preferred, • Project Management Professional (PMP) certification or equivalent., • Experience in utility engineering project management, with a focus on RNG/LNG projects. Powered by JazzHR ksdSoZY8W3

Job DescriptionDescription: Fisher Associates, P.E., L.S., L.A., D.P.C. has created an internship program to engage college students that are ready to get their foot in the door and gain hands on experience! By using the skills and knowledge gained from academic study and combining with an internship, the student's transition from student to professional is enhanced. Students must be organized, self-motivated, and dependable. We have multiple sectors/service lines in which an internship can be completed as selected by the student. Under direct supervision, the student will perform routine tasks and work on a wide variety of projects gaining a well-rounded learning experience. Who: Students currently enrolled in a Civil Engineering degree program (or related field) What: Obtain hands-on professional work experience with our Transportation, Land Development or Energy groups in various tasks related to design, analysis, and implementation of projects. Where: At any of our office locations! When: Fisher Associates accepts internship applications year-round. Internship timeline is dependent on manager needs and student schedule. The primary function of this role is responsible for, but not limited to, the following: • Exhibit behaviors that align with the Fisher Values: Aspire to Excellence, Teamwork and Respect, Owning our Results and Empowered Employees., • Establish and maintain strong client relationships adhering to the Fisher Clientship philosophy., • Perform engineering analysis and design., • Prepare cohesive and organized engineering calculations., • Assist technical staff with day-to-day design tasks for several types of projects., • Conduct basic engineering functions including design calculations and cost estimating under supervision., • Collaborate as a member of the team to realize project deliverables and deadlines., • Prepare construction specifications under direct supervision., • Assist senior engineers or designers with organizing/preparing reports, studies, or bid packages., • Participate in site visits and field inspections to gather data and assess project conditions, as needed. Fisher Associates, P.E., L.S., L.A., D.P.C. is a consulting engineering and professional services firm serving the Transportation, Land Development and Energy market sectors. Our comprehensive services include landscape architecture, planning, engineering, environmental, survey, GIS and construction representation. Fisher Associates, P.E., L.S., L.A., D.P.C. is headquartered in Rochester NY, with eight offices throughout NY, PA and TX. The culture at Fisher is friendly, respectful, and a true team environment. We own our responsibilities and results, continuously seeking to improve and empower our employees. Requirements: Education & Experience • Currently pursuing a bachelor’s degree in Civil Engineering, Civil Engineering Technology or related field., • Strong academic performance in relevant coursework., • Aspire to excellence, consistently seek to improve, and demonstrate high quality work at all levels., • Team player: collaborate effectively at all levels; treat coworkers, clients and vendors with respect in all interactions; seek to listen effectively, understand others, and build trust., • Own and accept responsibility for results., • Honest, transparent, and trustworthy., • Proactive, self-motivated, and eager to learn., • Strong critical thinking and problem-solving skills., • Ability to consistently demonstrate sound judgement., • Excellent and professional communication skills both written and verbal., • Excellent organizational, project management and time management skills., • Ability to work in a fast-paced environment and manage multiple tasks simultaneously., • Strong attention to detail., • Exhibit flexibility with assignments, workflow, or project changes., • Listen and respond to feedback in a positive manner. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Prolonged periods sitting at a desk and working on a computer., • Must be able to lift to 15 pounds at a time., • Must be able to travel to various project sites., • Must be able to access and navigate construction sites and job areas., • Ability to transverse uneven grounds. Salary Range: $23/hour Actual compensation may vary based on relevant experience, qualifications/education, and other factors. The salary range is not necessarily reflective of the actual total compensation that may be earned nor promises any specific pay for any specific employee. Salary range excludes monetary value of benefits. Fisher Associates embraces a family-feel culture and welcomes all newcomers with open arms. Fisher Associates does not discriminate in hiring or employment on the basis of age, race, creed, color, national origin (including ancestry), religion, gender or sex, sexual orientation (including transgender status, gender identity or expression), pregnancy (including childbirth, lactation, and related medical conditions), disability, reproductive health decision making (including, but not limited to, the decision to use or access a particular drug, device, or medical service), marital status, partnership status, caregiver status, domestic violence victim status, familial status, military status, unemployment status, genetic information (including genetic characteristics), citizenship or immigration status, or any other protected status under federal, state, or local laws.

Job DescriptionDescription: We are Hiring! Job Posting: CASE MANAGER, CRS Location: 1645 Saint Paul St Employment Type: Full-Time Schedule: Monday thru Friday 8am to 4pm Salary: $19 to $21/hr depending on experience General Description The primary goal of this project will be promoting housing and food security in a crisis and providing case management to support long term self-sufficiency. This position is responsible for intake and eligibility assessment for assistance with housing or food during a crisis, as well as providing case management to clients who have received assistance from our program. This position also effectively supports ongoing and collaborative communication amongst all program staff and is responsible for supporting a culturally competent & trauma informed environment for clients and teammates. Essential Duties and Responsibilities • Works independently to manage schedule and prioritize key tasks to complete them in a timely manner., • Contributes perspective to the development & improvement of program procedures, reporting problems & barriers while performing duties., • Uses experience, training & skills to provide care in a culturally competent and trauma informed way to our clients. Showing empathy and understanding to clients and providing care and services without judgment or prejudice., • Maintain a customer service mindset with referring staff (internal & external) while collaborating with other staff in a client’s care team to creatively meet program requirements and meet client needs together., • Maintain a working knowledge of available resources & agencies in the community that can support a variety of client needs., • Participates in relevant Agency meetings and/or trainings., • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Approaching and understanding client situation in ways that respect traumas they may have experienced and centers their needs & preferences., • Completes eligibility assessments to make informed decision to assist client for available services or resources on a case-by-case basis, • Assists participants in understanding and meeting requirements for eligibility to receive CRS services, as set out in funder regulations., • Collects and reviews participant’s submitted documentation in order to secure services., • Collaborate and communicate all interested parties to creatively remove barriers while meeting program requirements., • Provides regular and on-going communication with participants regarding outstanding requirements, deadlines for submission, clarifying information needed and the adjudication of the participant’s case., • Provides notice to involved parties of case approval and intention to provide services on behalf of the participant and follow through make sure disbursement of services were provided and tracked. (i.e. the check was mailed), • Completes funder required baseline assessments (HMIS, Social Determinants of Health) to begin case management & follow up services. Provision of Follow-up Case Management Activities • Provides follow-up assessments to monitor state of participant’s progress towards program goals Qualifications Education: Bachelor’s Degree in Human Services or related field preferred. Credentials: N/A Experience: At least 1-2 year(s) of experience within a Financial Assistance and/or Human Services setting. Must have experience with Microsoft Office. The equivalent combination of experience and education will be considered. Equivalent combination of education and experience will be considered. ** Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CFC’s corporate compliance & ethics program. Additional Requirements: • Ability to prioritize assignments, plan, and complete tasks with minimal direction,, • An ability to work efficiently and effectively and meet deadlines under pressure, • Ongoing development of self-awareness and techniques for managing stress, • Ability to maintain confidentiality, following relevant regulatory trainings, • Verbal/Written communication skills, • Demonstrates behaviors and attitudes which support agency mission, philosophy, and policies., • Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques (trauma informed, conflict resolution and de-escalation), • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements:

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Account Manager II is pivotal in resolving client payroll and HR system challenges while fostering exceptional customer relationships through fundamental technical expertise. The Account Manager II delivers outstanding customer service by effectively utilizing available resources and prioritizing issues. The role involves meeting performance metrics through inbound and outbound interactions, including phone conversations, Zoom meetings, and email exchanges. Serving as the primary point of contact within a dedicated client support team, the Account Manager II assumes full responsibility for maintaining and enhancing client relationships. Responsibilities • Issue Resolution – Maintain consistent availability, manage workloads for optimal accessibility, effectively troubleshoot and resolve client issues, and escalate when necessary., • Client Focus - Champion clients' interests, delivering clear and effective resolutions. Collaborate with internal technical experts to provide optimal solutions., • Timely Solution Delivery - Prioritize successful and punctual solution delivery in line with client requirements and internal service metrics. Metrics include availability, outbound adherence, first call & case resolution, minimal escalations, and high client retention & satisfaction., • Leverage Resources - Appropriately leverage resources to source and validate answers, document issues while adhering to payroll policies, and ensure seamless client support. Embrace feedback and adapt behaviors as needed., • System Capabilities – Ability to navigate systems and maintain advanced knowledge in Paylocity Products and Partners., • Dependability/Follow-Up: Proficiently multitask, respond promptly, and ensure timely follow-up., • Problem Solve: Skillfully troubleshoot and resolve issues using knowledge, resources, and qualitative and quantitative information., • Communication: Exhibit professional written and verbal communication consistently with internal and external stakeholders., • Knowledge & Resourcefulness – Ability to effectively utilize internal resources and resolve issues to ensure minimal escalations and maintain a positive customer experience., • Bachelor’s degree and a minimum of 1 year of experience in technical support, call center operations, or other high-volume customer-facing roles; or, • High School Diploma and either 2 years of HCM experience or 4 years of relevant experience in technical support, call center operations, or other high-volume customer facing roles, • Experience in customer service or previous client interfacing role, • Strong computer skills, including Microsoft Office with proficiency in Excel, • Strong written communication skills for business correspondence., • Strong team player with attention to detail, • Experience in team leadership or support roles – including coaching, training, peer mentorship, or acting as a subject matter expert (SME), • Experience in payroll and/or call center environment, • CPP, FPC, APA, and/or SHRM-CP certified, • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $24 - $26 /hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via . Requirements:

Job Description These are relief/per diem, part-time positions. Hours can include a combination of days, evenings, overnights and weekends. OVERVIEW: The Relief Emergency Shelter Counselor is responsible for supporting and managing a caring 24.7 youth shelter environment including: supervision of residents, one-to-one counseling, teaching independent living skills, preparing meals with residents, facilitating recreational outings, and general upkeep of the house itself. This coverage is provided in the absence of full-time staff to ensure coverage of the established staffing pattern, or as an addition to the full-time team as deemed necessary by the Shelter Managers. ESSENTIAL FUNCTIONS AND EXAMPLES OF DUTIES: • Supervision of residents within the daily routine, • Crisis prevention, resolution and intervention, • After hours crisis phone counseling, intake, assessment, and referral, • Documentation of critical information in staff log and resident files, • Transportation to recreation and other outings, when assigned, • Attend training and supervision sessions quarterly as required by state regulations, totaling 10 hours per year, • Assist with maintenance of shelter facility and grounds, • Maintain a caring and cooperative environment, • Maintain client confidentiality consistent with agency policy Basic knowledge of various counseling approaches and techniques. Good verbal and written communication skills. Sensitivity to cultural issues and needs of youth from diverse backgrounds. Ability to establish and maintain positive relationships with residents and staff. Knowledge of adolescent development. Ability to remain objective in crisis situations. Must have a valid driver's license and driving record that meets the requirements of agency insurance provider. CULTURAL COMPETENCY: The Center delivers programs and services to youth and families across Monroe County who represent many racial, cultural and geographic groups. The Center ensures understanding and values differences in people of diverse cultures, ethnic origins, sexual orientations, disabilities and beliefs. All staff are required to attend cultural competency workshops and trainings and to continually enhance their own understanding of cultural diversity. The Center Performance Appraisal, administered annually, provides an opportunity for staff to evaluate how they are integrating culturally competent practices into everyday work. PHYSICAL REQUIREMENTS: Candidates must be able to participate in the maintenance of The Center House facility and grounds and be able to operate the agency vans. The shelter is a three-story residence and candidates must be able to be autonomously mobile and able to work anywhere within the facility. QUALIFICATIONS: High school diploma or GED plus one year of Human Services experience, preferably working with youth. COMPUTER SKILLS RECOMMENDED: Microsoft Office: Basic The Center for Youth provides equal employment opportunities.

Job Description Villa of Hope helps youth and families rebuild relationships, recover from trauma and renew Hope for their future. JOB TITLE: Childrens Care Manager POSITION GRADE: 80 [ salary range: 19.50hr-25hr commensurate with education and experience] DEPARTMENT/PROGRAM: Children’s Case Management SUPERVISOR: Program Manager FLSA STATUS: Non-Exempt JOB SUMMARY: Under the general direction of the Director, provides Care Management services to youth who have a mental health diagnosis, complex trauma, or chronic conditions that affect their daily functioning. The Care Manager will work with youth up to age 21 who reside in Monroe County and surrounding counties who are Medicaid eligible. This work will be done in a community based setting and will consist of regular home-visits. Regular collaboration with family and team members is required. The Care Manager must have strong communication and written skills, and the ability to form and maintain positive relationships. The Care Manager carries out all job responsibilities with fidelity and accountability to the Agency’s Mission, Vision, Values, Guiding Principles and Strategic Plan. ESSENTIAL FUNCTIONS: * • Regularly practices adherence to the Program/Agency standards, and ensures documentation/policy requirements are being followed., • Demonstrates, promotes and practices cultural competency towards clients through respect and understanding., • Recognizes and embraces the diversity of teams, supports and develops the strengths of each individual youth and family., • Consistently maintains positive relationships with clients/families and other service providers in the community., • Provides regular case management services to assigned caseload, which includes face to face visits per month based on expectations and need., • Maintains the required amount of billable services for each youth on their caseload., • Facilitates the development of a Care Team and carries out and individualized and strength-based Plan of Care., • Assists families in managing and planning for safety needs and creating individualized safety/support plans., • Makes independent decisions and recommendations regarding immediate risk factors presented in the home based sessions., • Assures that clients and families obtain the services they need to assure their physical and mental health and the ability to live safely in their home community. Will provide linkage/referrals to community resources for mental health, social, recreational, and housing/basic needs, etc., • Inform and educate families and clients around a psychiatric diagnosis and its impact on home, school, and community., • Arranges own schedule to be available to clients and families in their homes/community including working evenings if needed., • Will complete the CANS-NY assessment all youth. Assessments include a comprehensive view of the client/family strengths, challenges, skills, supports, etc., • Documents all client contacts and assumes responsibility for maintaining clinical records in accordance with Agency Standards., • Ensures documentation is accurate and completed on time., • Participates in regular weekly supervision., • Remains current in the field, and supports best practice models within the program., • Participates in ongoing training and professional development provided by the agency., • Regularly practices adherence to the Program/Agency standards, and ensures documentation/policy requirements are being followed., • Demonstrates, promotes and practices cultural competency towards clients through respect and understanding., • Recognizes and embraces the diversity of teams, supports and develops the strengths of each individual youth and family., • Consistently maintains positive relationships with clients/families and other service providers in the community., • Provides regular case management services to assigned caseload, which includes face to face visits per month based on expectations and need., • Maintains the required amount of billable services for each youth on their caseload., • Facilitates the development of a Care Team and carries out and individualized and strength-based Plan of Care., • Assists families in managing and planning for safety needs and creating individualized safety/support plans., • Makes independent decisions and recommendations regarding immediate risk factors presented in the home based sessions., • Assures that clients and families obtain the services they need to assure their physical and mental health and the ability to live safely in their home community. Will provide linkage/referrals to community resources for mental health, social, recreational, and housing/basic needs, etc., • Inform and educate families and clients around a psychiatric diagnosis and its impact on home, school, and community., • Arranges own schedule to be available to clients and families in their homes/community including working evenings if needed., • Will complete the CANS-NY assessment all youth. Assessments include a comprehensive view of the client/family strengths, challenges, skills, supports, etc., • Documents all client contacts and assumes responsibility for maintaining clinical records in accordance with Agency Standards., • Ensures documentation is accurate and completed on time., • Participates in regular weekly supervision., • Remains current in the field, and supports best practice models within the program., • Participates in ongoing training and professional development provided by the agency. POSITION SPECIFICS: Education: • Bachelor’s degree or equivalent combination of education and related experience., • Minimum of 2 years’ prior human services experience supporting children’s mental health and/or families strongly preferred Experience: • Valid NYS driver’s license in good standing and has use of an automobile., • Ability to work evening hours as needed. Skills: • Ability to develop strong working relationships with clients, families and service providers., • Ability to engage, plan, communicate and understand youth and families., • A strong understanding of children’s Mental Health issues. Physical Demands: The following lists physical demands an employee will perform on a regular basis: standing, walking, sitting, bending, stooping, squatting, kneeling and climbing stairs. • Ability to drive, • Ability to walk short distances, • Ability to use stairs, • Ability to leave a location quickly

Job Description Job Summary: The Licensed Practical Nurse (LPN)/ Nurse Coordinator is responsible for providing professional nursing care to the agency’s home care clients. Responsibilities: • Provide direct client care, data collection, and team collaboration with support to the Registered Nurse., • Ensure timely and proper completion of all agency related documents and ensure that all documentation meets NYDOH regulations and agency standards., • Provides supervision of HCSS, PCA, and HHA staff to ensure safety and compliance with plan of care., • Teach, train, and provide oversight to HCSS, PCA, and HHA staff – including proper use of of durable medical equipment other care aides., • Complete routine home visits., • Oversight of the Nursing Provisional Supervision List on a weekly basis to ensure compliance with mandated supervision of aide staff awaiting CHRC clearance., • Follow up for all clients hospitalized and in rehab to act as point of contact for tracking of when clients are returning home., • Tracking and obtaining of signed MD orders and interim orders along with the Manager if Information Systems to ensure compliance with obtaining signature of MD orders., • Scheduling of nursing visits in AlayaCare to ensure that billable visits are captured, and support centralized scheduling and appropriate utilization of client staff., • Audit support under the direction of the Director of Clinical Services., • Classroom support under the direct supervision of an RN., • Prefill medication for clients per medical order and Plan of Care., • Perform agency requested “Meet & Greets” to ensure appropriateness and ability to provide a safe plan of care in the home environment., • Perform client’s personal care and/or assist with activities of daily living as needed., • On-call and after office hours may be required at times. Position Requirements: • Graduate of an accredited School of Nursing, • Valid and current New York State Licensed Practical Nurse license and registration., • Previous home care experience preferred., • Ability to successfully complete a Competency & Proficiency Test and Skills Evaluation appropriate to job title before hire., • Excellent verbal and written communication skills., • Excellent human relations and customer service skills., • Ability to function with minimum direct supervision, to make decisions, to problem solve, and to manage emergencies., • Ability to relate to diverse and multi-cultural populations., • Appearance is professional and complies with agency dress code., • Completion of a background check., • Ability to lift up to 25 pounds and to sit, stand, bend, stoop, kneel, pull, climb, reach, and perform repetitive movements of the upper extremities., • Pass a physical examination and immunization requirements after being offered employment and complete a health assessment annually, thereafter., • Possess a current, valid New York State driver’s license and a reliable vehicle., • May be exposed to unsanitary conditions in some home settings., • May be exposed to high crime areas within the community., • May be exposed to weather and temperature extremes., • May be exposed to infectious or communicable disease. #IND102

Job DescriptionDescription: The Crisis Care Manager II at Affinity Place Crisis Residence plays a crucial role in assisting and empowering our guests during their time of crisis. Key responsibilities include delivering comprehensive case management services and coordinating integration of direct care and support services. As a part of our commitment to individualized person-centered care, the Crisis Care Manager II takes an active part in devising post-discharge continuity of care plans. Our ultimate goal is to facilitate our guests' journey towards recovery, empowering them to lead self-directed lives and realize their full potential. Services That Address Client Goals • Comprehensive Care Management, Care Coordination, Integration of Direct Care and Support Services, Assistance with Basic Needs, Continuity of Care, • Partners with guests in creating/pursuing individualized service plan goals which are based on guest-identified goals and objectives. The service plan is accessible and reflects patient and supports preferences (if applicable), education and support for self-management, self-help recovery, and other resources as appropriate., • Completes comprehensive guest assessments including mental health and substance use disorder assessments, risk assessments, health screenings, and crisis planning. Collaborates with guests to build a psychiatric advanced directive, ensuring their wishes are known and can be followed in times of crisis., • Coordinates client services in an extensive community network; advocates for client’s mental health, chemical dependency, medical, financial, legal, social, career, housing and recreational services; coordinates transportation as needed., • Develops and maintains positive and effective relationships with landlords, community groups, referral sources and service agencies., • Participates in regular case reviews in order to track progress of care plan goals and initiate changes in the plan of care as needed., • Maintains a body of knowledge regarding best/evidence-based practices and community centered resources; receives training/higher education to augment skill set., • Identifies service gaps and collaborates with supervisor to provide services to meet changing demographics and needs of clients., • Design and conduct a weekly group meeting tailored to address current guest needs. Applies a holistic approach to consider the entirety of the client's situation, providing well-rounded, comprehensive support., • Coordinates activities and maintains appropriate schedules for location., • Collaborates with community agencies to identify resources., • Maintains organized resources within the facility., • Facilitates various trainings, workshops, groups and activities, as needed., • Assists in the daily operation of the residence (e.g., light housekeeping, cooking, food and supply purchasing, etc.)., • Provides supervision of clients in managing their medications., • Maintains documentation to the standards defined by regulators, funders and East House policies and procedures. East House is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. East House is a proud RMAPI (Rochester-Monroe Anti-Poverty Initiative) Level Up Champion for our commitment to social justice and promoting economic mobility in our community. Requirements: Minimum Education/Experience • High School + 2-5 yrs. Exp; OR,, • Associates + 1-3 yrs. Exp; OR,, • Bachelors + 0-1 yr. Exp Licensure/Certifications • NYS motor vehicle license, safe driving record and availability of personal vehicle for work., • Qualified Mental Health Staff as defined by OMH Residential regulations required for work in OMH licensed programs., • Provisional Qualified Health Professional Status or CASAC-T per OASAS Operating Regulations required in OASAS licensed programs. Counselors hired as Provisional QHP Status must obtain their CASAC or other QHP status within 3 years., • Effective written and oral communication skills, • Ability to work cooperatively and effectively with culturally diverse clients, staff and community service providers., • Basic Computer Literacy as evidenced by the ability to go online and conduct basic searches on the Intern, check his/her email account, create and send email with an attachment and use simple email features. Can open spreadsheets and word processing documents to read and make simple edits., • Job frequently requires sitting, handling objects and paperwork, work with a computer and communicating with others both verbally and in written format., • Job involves occasional lifting of up to 30 lbs., walking, standing and reaching., • Finger dexterity to a level that allows the ability to operate a telephone and computer keyboard., • Hearing needed to a level that enables one to hear normal conversation., • Visual requirements to the level of being able to read documents and a computer screen., • Ability to read and interpret policies, procedures and various other information., • Responds to crises and emergencies during on-duty hours., • Must be available for work on weekends and holidays., • Position requires occasional travel in Monroe County and occasional transportation of clients

Job DescriptionDescription: We are Hiring! Job Posting:Housing Associate Location: Rochester, NY Department: Housing Employment Type: Full-Time Schedule: Monday- Friday 8:00 am-4:00 pm Salary: $19.25-19.75/hr. As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Under general supervision, establishes and maintains a safe and supportive environment for staff and residents of shelter for individuals. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Oversees operation of the residence, • Conducts intakes for individuals entering the residence., • Acts as liaison with other community service providers/referral sources., • Provides information and referral service for telephone inquiries., • In absence of a cook, supervises preparation of meals by residents to assure sanitation & nutritional standards are met., • Provides crisis intervention and conflict management to residents., • Maintains record-keeping responsibilities including client census and database system., • Notifies Residence Manager of any emergency situations immediately., • Assists with providing support and direction for both clients and volunteers engaged in program activities., • Thoroughly completes incident reports within one hour of the occurrence of the incident; all pertinent information must be included such as client behaviors, observations, correct identification of all involved parties, and must include documentation of the proper notifications., • Thoroughly document any shift or client observations/activities as outlined by communication log procedures., • Ensure that all clients meet with the onsite medical providers to ensure that clients are free of any health problems that may be a potential risk to other clients and staff., • Monitors facility and activities of the residents to ensure safety and location of all residents, • Conducts hourly rounds, inspections and overnight visual checks (if working the overnight shift) to ensure presence of residents., • Reports to Residence Manager any serious incidents or violations., • Visually verify presence of all clients as well as ensuring accurate documentation of the presence of all residents by completing sign in/out sheets., • Assists Residence Manager when needed., • Engages security system to always provide safety and security of the premises., • In the event of client discharge, staff notifies Residence Manager and or Program Manager and Department Director., • Maintains safety and organization cleanliness of residence during shift., • Performs laundry, room preparation, and housekeeping tasks, if needed, • Conducts monthly fire drills., • Carries out emergency procedures to ensure safety of residents and staff when required., • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse, • Other duties as assigned Requirements: Qualifications Education: Associate Degree in Human Services or related field preferred. Equivalent combination of education and experience will be considered. Credentials: Valid and clean NYS Driver’s License. Experience: Two years of experience in the human services field, crisis intervention, residential setting, or emergency services. Knowledge of homeless client issues preferred. Experience with conflict resolution techniques preferred. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: About Us: East House is a leading organization committed to providing comprehensive support and services to individuals in transition to more independent community living. We are seeking a dedicated and empathetic Counselor to join our team and make a positive impact on the lives of our residential clients. Position Overview: As a Counselor, you will play a vital role in providing orientation, assessment, treatment planning, individual and group counseling, psycho-education, case management, referrals, reporting, and documentation to our clients. You will work closely with clients to develop individualized Service Plans and support them in achieving their goals and objectives. Key Responsibilities: Services That Address Client Goals: o Partner with each client on the caseload to develop individualized Service Plans based on client-identified goals. o Support clients in pursuing Service Plan goals through coaching, teaching, individual and group counseling. o Collaborate with other East House staff and external providers for referrals and client services. o Efficiently manage an assigned caseload while maintaining accessibility to each client. o Provide education and support to the families and friends of clients. o Participate in the development and maintenance of the therapeutic community. o Maintain familiarity with all clients in the unit through Case Reviews and communication logs. o Address the needs of residents in the unit during on-duty shifts. o Coordinate with Program Manager and Financial Case Manager to assist clients with funding and financial matters. Clients are Supported Through Effectively Coordinated Functions: o Coordinate activities and maintain appropriate schedules for the location. o Collaborate with community agencies to identify resources. o Maintain organized resources within the facility. o Facilitate various trainings, workshops, groups, and activities as needed. o Provide outreach to clients. Daily Living Skills: o Assist in the daily operation of the residence, including light housekeeping, cooking, and supply management. o Supervise and coach clients in developing functional skills necessary for independent living, such as cleaning, meal preparation, and maintaining a safe and sanitary environment. Safely Managed Medications: o Provide supervision to clients in managing their medications. o Adhere to East House medication policies and procedures. Documentation Standards: o Maintain documentation to the standards defined by regulators, funders, and East House policies and procedures. Results/Measures: · Achievement of client goals as identified in Service Plans. · Positive feedback from colleagues and clients regarding the effectiveness of interventions. · Maintenance of a safe and sanitary environment within group homes or apartments. · Adherence to medication documentation and supervision standards. · Compliance with documentation standards as demonstrated through audits and reviews. Physical Demands: · Frequent sitting, handling objects, paperwork, computer work, and verbal and written communication. · Occasional lifting of up to 30 lbs., walking, standing, and reaching. · Finger dexterity to operate a telephone and computer keyboard. · Hearing ability to engage in normal conversation. · Visual requirements to read documents and computer screens. · Ability to read and interpret policies, procedures, and various other information. · Ability to maintain emotional control under stressful situations. Working Conditions: · Response to crises and emergencies during on-duty hours. · Availability for work on weekends and holidays. · Occasional travel in Monroe County and occasional transportation of clients required. If you are dedicated to making a difference in the lives of individuals in transition and are ready to contribute to a supportive team, we encourage you to apply. Join us in our mission to empower individuals to achieve their goals and lead fulfilling lives. East House is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. East House is a proud RMAPI (Rochester-Monroe Anti-Poverty Initiative) Level Up Champion for our commitment to social justice and promoting economic mobility in our community. Requirements: JOB LEVELS/REQUIREMENTS: Counselor: • Minimum Education/Experience: High School + 2-5 years of experience; OR, Associates + 1-3 years of experience; OR, Bachelors + 0-1 years of experience., • Autonomy: Performs day-to-day duties independently but may require additional feedback or support for complex issues., • Interpersonal Interaction: Works well with clients and employees, assists others as necessary to accomplish Agency goals, and displays appropriate behaviors., • Licenses: For OMH licensed programs, not required. For OASAS licensed programs, CASAC-T required if the individual does not have a Bachelor's in the field., • Minimum Education/Experience: High School + 4-6 years of experience; OR, Associates + 2-4 years of experience; OR, Bachelors + 1-3 years of experience., • Autonomy: Performs most duties on a regular basis with little supervision, can handle some complex issues independently but seeks outside support when needed., • Interpersonal Interaction: Same as level I plus actively assists other employees in accomplishing Agency goals and models appropriate behaviors., • Licenses: For OMH licensed programs, not required but recommended. For OASAS licensed programs, CASAC-T required if the individual does not have a Bachelor's in the field., • Minimum Education/Experience: High School + 6-8 years of experience; OR, Associates + 4-6 years of experience; OR, Bachelors + 3-5 years of experience., • Autonomy: Performs all duties on a regular basis with minimal supervision, comfortable handling most complex issues with little need for outside consultation., • Interpersonal Interaction: Same as Level II plus routinely acts as a leader or mentor for other counselors and is seen as a go-to person by others when the Supervisor is not available., • Licenses: For OMH licensed programs, not required but recommended. For OASAS licensed programs, CASAC-T required if the individual does not have a Bachelor's in the field. Higher QHP status is strongly preferred., • Agency Involvement: Regularly involved in agency committees, focus groups, teams, etc. Must have: • NYS motor vehicle license, safe driving record and availability of personal vehicle for work., • Qualified Mental Health Staff as defined by OMH Residential regulations required for work in OMH licensed programs., • Provisional Qualified Health Professional Status or CASAC-T per OASAS Operating Regulations required in OASAS licensed programs. Counselors hired as Provisional QHP Status must obtain their CASAC or other QHP status within 3 years., • Narcan training (required for OASAS licensed/funded programs) Other Skills/Knowledge/Experience · Effective written and oral communication skills · Ability to work cooperatively and effectively with culturally diverse clients, staff and community service providers. · Basic Computer Literacy as evidenced by the ability to go online and conduct basic searches, check his/her email account, create and send email with an attachment and use simple email features. · Can open spreadsheets and word processing documents to read and make simple edits. · Microsoft Word skills as evidenced by the ability to produce basic business letters and simple tables and charts; as well as check spelling, set tabs, change page orientation, sort, save, open and organize electronic files.

Job Description Insero Talent Solutions has partnered with a rapidly growing commercial, industrial, and civil construction and vegetation management Company based in Rochester to recruit a Purchasing Manager. Company Summary: Our client brings over 20 years of excellence with offices in Rochester, New York and Maine. The Company's focus was on Civil Construction and included services such culvert work, access roads, and in-ground construction projects. Over time, their service offerings expanded to include Vegetation Management specializing in land clearing, environmental matting, and utility line clearance. Position Summary: The Purchasing Manager is responsible for developing and implementing strategies for purchasing materials, equipment, and services for construction projects, ensuring they are delivered on time and within budget while meeting quality standards. Primary responsibilities include sourcing and negotiating with vendors, managing contracts and supplier relations, monitoring market trends, inventory levels, collaborating with project teams, and ensuring compliance with company policies and regulations. Key Responsibilities: Qualifications and Requirements: • Bachelor's degree in Construction, Business Administration, Supply Chain Management, or a related field., • 5+ years of relevant construction procurement experience, commercial and industrial experience is required and vegetation management and site access equipment experience highly preferred., • Strong negotiation and contract management skills., • Knowledge of market trends, pricing, and supply chain logistics., • Proficiency with procurement software and ERP systems., • Excellent communication, collaboration, and leadership skills.

Job DescriptionDescription: FLSA Status: Non-Exempt Practice Group/Team: Crime Victims Legal Network Organization Information Empire Justice Center, a diverse and highly respected statewide legal services organization, seeks a Program & Marketing Manager for our Crime Victims Legal Network. This is an opportunity to join and grow in one of the most influential organizations serving marginalized low-income individuals and families in New York State. Empire Justice Center attracts and employs a diverse team of dedicated, determined, and passionate advocates who significantly impact the lives of low-income New Yorkers. We achieve success through direct legal representation, high-impact litigation, and effective legislative and administrative advocacy. As an organization, we provide top-notch training and technical assistance to other advocates, ensuring fairness and justice for New Yorkers. We thrive on our commitment to supporting justice for populations that have historically experienced high levels of oppression. These populations include racially diverse individuals and families experiencing poverty, housing insecurity, immigration issues, and domestic violence. Additionally, the organization advocates for people with disabilities, members of the LGBTQ community, and school-age children facing discrimination and violations of their civil rights in schools. Our offices in Rochester, Albany, Westchester County, and Long Island provide staff with an exciting, dynamic, and inclusive working environment, characterized by a solid commitment to work-life balance, teamwork, diversity, wellness, and personal/professional development. Position Summary Empire Justice Center is pleased to announce an opening for a Program & Marketing Manager. The Program & Marketing Manager is a key member of the Crime Victims Legal Network (CVLN) team, responsible for leading marketing and communications efforts, managing the program’s website and digital tools, and supporting overall program operations. This role blends strategic program support, technology coordination, and marketing to enhance the program’s visibility, functionality, and impact. The Managing Attorney of the practice group will supervise this position. Salary The referenced pay range/scale represents the estimated minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range and determined by considering factors, including but not limited to, education, experience, qualifications, individual expertise, market data, and internal equity considerations. The salary range for this position in Upstate New York is $48,256 to $64,272. The salary range for this position in Downstate New York is $54,256 to $64,448, which includes a $6,000 geographic differential. Benefits We are an organization that supports and promotes a healthy work-life balance. Empire Justice Center offers a generous benefit package, including: · 35-hour full-time work week. · Health Insurance Coverage. o Platinum-level equivalent coverage for individuals and families. · 403(b) eligibility - immediately eligible to begin contributing from your paycheck. · Immediate vesting upon hire - ALL contributions (both employee and employer). o 1% employer match is eligible after 12 months of employment. o 3% Non-Elective annual contribution made by employer after 12 months of employment. · Generous vacation, sick, personal, and holiday paid time off. · Bilingual salary enhancement for qualifying employees. · Loan Repayment Assistance Program. · Voluntary Supplemental Disability. · Dental Insurance (employee paid). · Vision Insurance (employee paid). · $150K Group Term Life Insurance. · Generous Bereavement Leave. · Employee Wellness Activities. · NYS Short-Term Disability. · FSA Eligibility. Empire Justice Center is an Equal Opportunity/Affirmative Action employer and strongly desires a diverse and inclusive workforce. Empire Justice Center provides equal employment opportunities to all employees and applicants. It prohibits discrimination and harassment of any type, specifically - race, color, religion, age, sex (including pregnancy and gender identity), national origin, disability status, genetics, neurodiversity, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Requirements: Essential Duties and Responsibilities · Travel to and work in the Rochester Telesca Center office is required as needed to meet client and organizational needs. o Hybrid. If the position is filled locally, it is eligible for a hybrid work request under the organizational policy. o Remote. Empire Justice will consider remote applicants, provided they travel to the Rochester Telesca Center office and make necessary appearances when required. · Attend meetings and participate as needed to be an integral part of Empire Justice Center’s Crime Victims Legal Network (CVLN) team. · Responsible for all marketing, promotion, and public relations activities related to the CVLN project, in consultation with the Project Leader. · Responsible for CVLN’s social media (Facebook and Twitter). · Provide administrative and technology support to the Project Leader and CVLN Attorneys. · Develop reports, e-newsletters, broadcast emails, and other means to formally communicate with program partners, Network Partners, Advisory Committee, and Empire Justice Center staff. · With the project team, coordinate and host various trainings, including handling all technological aspects of hosting a webinar from setting up registration to running the webinar and providing post-webinar reports. · Develop, update, and maintain systems and processes to coordinate and track our work. · Collect data and complete quarterly reports to funders. · Work closely with internal team and grant partners to maintain and improve the NY Crime Victims Legal Help website’s design, functionality, user experience, content, SEO, traffic, and engagement. · Assist in the management of CVLN’s website's content, including editing existing content, reviewing, and formatting submitted content. · Manage membership and access to the member-only section of the site. · Monitor overall website health, including broken links, and website performance and usage. · Oversee the migration of the NY Crime Victims Legal Help website to a new platform. · Coordinate with the technology vendor to troubleshoot issues, track open tickets, and ensure timely resolution. · Travel to fulfill grant obligations as necessary. · Must demonstrate a high level of comfort and commitment to working with people from marginalized communities. · Working closely with your assigned supervisor and participating in regular supervision meetings, including work plan development and grant deliverable management. · Please note that all positions will supervise other practice group members if needed. · Due to limited resources, all staff are expected to perform administrative and other support-related duties to serve our clients and fulfill our mission as a non-profit legal services organization. · Other duties as assigned by your supervisor and/or to meet the organization’s needs. Minimum Qualifications (Knowledge, Skills, and Abilities) · A minimum of 5 years of relevant experience. · Ability to produce high-quality written material and meet tight deadlines. · Proficiency in the use of Microsoft Office Suite (Outlook, Word, Excel, SharePoint, PowerPoint), and ability to learn other applications quickly. · Strong proficiency with web-based training applications, such as Zoom. · Practice effective time management and demonstrate an ability to meet deadlines. · Must demonstrate strong communication skills, including proficiency in technology that facilitates the delivery of communication, documents, and other materials. · Must demonstrate excellent skills in document and form creation, report writing, pulling reports, and word processing. · Strong proficiency with social media platforms, such as Facebook, Twitter, LinkedIn, and Bluesky. · Excellent grammar, spelling, and punctuation skills. · Experience working collaboratively and effectively with other team members. · Must have the ability to work independently and effectively in a fast-paced, dynamic organization and have a hybrid capacity. · Strong proficiency with graphic design platforms, such as Canva. · Excellent written and verbal communication skills. · Strong organizational and multitasking abilities, with the capacity to manage priorities effectively. · Experience with website management. · Demonstrate a keen attention to detail and a high level of accuracy. · Experience in and commitment to working with marginalized communities. TO APPLY: Applications will be accepted until the position is filled. If interested, please visit our “Work With Us” employment page on our website at . Please submit a complete application, including a resume, cover letter, a marketing visual (e.g., a flyer or infographic), and contact information for three professional references (one supervisor is required). Please refrain from making phone calls or sending hard copies. Incomplete applications will not be considered. If reasonable accommodations are needed, please contact Mercedece Love, Human Resources and Compliance Manager, at . Empire Justice Center is committed to the full inclusion of all qualified individuals. As part of this commitment, Empire Justice Center ensures that persons with disabilities and/or communication barriers have reasonable accommodations.

Job DescriptionDescription: FLSA Status: Non-Exempt Practice Group: Disability Advocacy Program Organization Information Empire Justice Center, a diverse and highly respected statewide legal services organization, seeks a Legal Assistant for our Disability Advocacy Program. This is an opportunity to join and grow in one of the most influential organizations serving marginalized low-income individuals and families in New York State. Empire Justice Center attracts and employs a diverse team of dedicated, determined, and passionate advocates who significantly impact the lives of low-income New Yorkers. We achieve success through direct legal representation, high-impact litigation, and effective legislative and administrative advocacy. As an organization, we provide top-notch training and technical assistance to other advocates, ensuring fairness and justice for New Yorkers. We thrive on our commitment to supporting justice for populations that have historically experienced high levels of oppression. These populations include racially diverse individuals and families experiencing poverty, housing insecurity, immigration issues, and domestic violence. Additionally, the organization advocates for people with disabilities, members of the LGBTQ community, and school-age children facing discrimination and violations of their civil rights in schools. Our offices in Rochester, Albany, Westchester County, and Long Island provide staff with an exciting, dynamic, and inclusive working environment, characterized by a strong commitment to work-life balance, teamwork, diversity, wellness, and personal/professional development. Position Summary Empire Justice Center is pleased to announce an opening for a Legal Assistant for our Disability Advocacy Program. The Legal Assistant will provide support to attorneys and paralegals, primarily located in our Rochester office. The work includes intake coordination (greeting clients, answering phones, copying, scanning, and data entry), as well as case file management and development (opening and closing files, obtaining medical and school records). This position reports to a Supervising Senior Paralegal or another position within the DAP practice group. Salary The referenced pay range represents the estimated minimum and maximum compensation for this job. Individual annual salaries or hourly rates will be determined within the job's compensation range, taking into account factors such as education, experience, qualifications, personal expertise, market data, and internal equity considerations. The salary range for this position is $40,000 to $45,000 per year. Benefits We are an organization that supports and promotes a healthy work-life balance. Empire Justice Center offers a generous benefit package, including: • 35-hour full-time work week., • Employee Wellness Activities., • Health Insurance Coverage o Employer pays 100% premium for a high-quality, co-pay insurance plan. • 403(b) eligibility - immediately eligible to begin contributing from your paycheck., • Immediate vesting upon hire - ALL contributions (both employee and employer)., • 1% employer match is eligible after 12 months of employment., • 3% Non-Elective Annual Contribution made by Empire Justice Center. o Benefit is eligible after 12 months of employment. • Generous vacation, sick, personal, and holiday time., • Bilingual salary enhancement for qualifying employees., • Loan Repayment Assistance Program., • Voluntary Supplemental Disability., • Dental Insurance (employee paid)., • Vision Insurance (employee paid)., • $150K Group Term Life Insurance., • Generous Bereavement Leave., • NYS Short-Term Disability., • FSA Eligibility. Empire Justice Center is an Equal Opportunity/Affirmative Action employer and strongly desires a diverse and inclusive workforce. Empire Justice Center provides equal employment opportunities to all employees and applicants. It prohibits discrimination and harassment of any type, specifically - race, color, religion, age, sex (including pregnancy and gender identity), national origin, disability status, genetics, neurodiversity, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Requirements: Essential Duties and Responsibilities · Travel to and work in the Rochester Telesca Center office is required to meet client and organizational needs. · Greet walk-in clients. · Engage in administrative duties, including, but not limited to, taking and returning phone calls, drafting correspondence, data entry, filing, copying, and scanning documents. · Manage calendars of attorneys and senior paralegals in the practice group. · Review, process, and manage mail and email communications. · Organize and maintain client case files during the initial intake phase, ensuring all documentation is current and complete. · Track key case deadlines, including appeal filing dates and hearing schedules. · Monitor and manage case status through Social Security Administration (SSA) systems (e.g., ERE/ARPS, Case Access). · Conduct client intakes, gather preliminary information, and explain the case process. · Maintain ongoing communication with clients regarding case updates, missing documents, and appointments until the client is reassigned within the practice group. · Obtain signed forms, releases, and authorizations. · Prepare and file SSA forms when necessary before opening a case. · Communicate with the Social Security Administration as needed to gather information. · Collect medical records, employment histories, and supporting evidence in the development phase when determining representation. · Must demonstrate high comfort and commitment to working with disadvantaged and disabled clientele. · Please note that all positions require supervising other practice group members if needed. · Other duties as assigned to meet the organization’s needs. Minimum Qualifications (Knowledge, Skills, and Abilities) · At least 3 years of relevant experience. · Must be able to assist in a confidential capacity and maintain confidentiality when needed. · Demonstrated excellence in the use of Microsoft Office Suite (Outlook, Word, Excel, SharePoint, PowerPoint), and ability to learn other applications quickly. · Must demonstrate strong communication skills, including proficiency in technology that facilitates the delivery of communication, documents, and other materials. · Must demonstrate excellent skills in document and form creation, pulling reports, and word processing. · Excellent grammar, spelling, and punctuation skills. · Experience working collaboratively and effectively with other team members. · Must have the ability to work independently and effectively in a fast-paced, dynamic organization and have a hybrid capacity. · Experience in and commitment to working with marginalized communities. Preferred Qualifications · Bilingual in Spanish Physical Demands and Work Environment This position requires extensive use of computers and participation in phone and virtual meetings as part of the job. As such, the person in the position must be able to remain stationary for the majority of the time. The position requires constant computer operation and other office productivity machinery, such as a copy machine, scanner, and computer printer. The ability to communicate information and ideas clearly so that others can understand is crucial. Must be able to exchange accurate information in these situations. Our office hours are 9:00 a.m. to 5:00 p.m. The ability to work in the office during these hours is critical for this position. TO APPLY: Applications will be accepted until the position is filled. If interested, please visit our “Work With Us” employment page on our website at . Please submit a complete application, including a resume, cover letter, and contact information for three professional references (one supervisor is required). Please refrain from making phone calls or sending hard copies. Incomplete applications will not be considered. If reasonable accommodations are needed, please contact Mercedece Love, Human Resources and Compliance Manager, at . Empire Justice Center is committed to the full inclusion of all qualified individuals. As part of this commitment, Empire Justice Center ensures that persons with disabilities and/or communication barriers have reasonable accommodations.

Job DescriptionDescription: Are you ready to take the next step in your project management career? Fisher Associates is seeking a motivated Transportation Project Manager with a strong foundation in civil engineering, infrastructure design, and quality control to join our growing team. In this role, you’ll play a key part in ensuring the technical accuracy, functional quality, and creative problem-solving that define our project success. You’ll work collaboratively with internal teams and directly with clients—managing deliverables, maintaining client satisfaction, and driving projects forward from concept through completion. If you're passionate about project delivery, client service, and continuous improvement, we want to hear from you. Join a firm where your voice matters and your growth is a priority. Ready to join us? Apply today and start leading projects that shape your community. About Fisher Associates Fisher Associates is a multidisciplinary design services firm headquartered in Rochester, NY, with eight locations nationwide. The firm provides civil/site engineering, transportation engineering, electrical engineering, landscape architecture, architecture, planning, environmental, surveying, GIS, construction inspection, precast engineering and construction engineering services to public and private sector clients across numerous markets. Why You’ll Love Working at Fisher • You are empowered to achieve exceptional results through collaboration and ownership., • Your voice matters in our inclusive and transparent culture, where accessible leadership genuinely welcomes ideas and feedback., • Your growth is our priority. We offer clear career paths, tuition assistance, and ongoing learning opportunities to support your development., • You thrive in a culture that celebrates fun and fosters a relaxed, easy-going atmosphere, so you can bring the best of yourself to work every day., • Your journey is shaped by a culture of mentorship, where experienced colleagues guide your growth and you, in turn, inspire others., • Collaborate with internal teams, clients, subconsultants and agencies to ensure seamless project delivery., • Successfully lead projects from initial setup through planning, safety analysis, and project kick-off., • Manage project budgets, scope, schedule, and staffing to stay on plan., • Oversee project billing, client updates, QA/QC of deliverables, and project closeout., • Lead transportation design projects, ensuring compliance with industry, regulation, and safety standards., • Support the preparation of project proposals by collaborating with senior staff and technical teams., • Coordinate with design teams to develop detailed plans, specifications, drawings and bid packages., • Perform technical reviews and provide guidance to resolve design challenges., • Manage a project team, fostering a collaborative and productive work environment., • Assign tasks, monitor progress, and provide guidance to ensure project milestones are met. Your Impact Matters, Your Career Thrives. Work on engaging transportation engineering projects and experience first-hand the positive changes you create in your own community. Engage in diverse and challenging project opportunities that will help you grow and advance your career. We offer competitive salaries and benefits, including: • Medical, Dental & Vision Insurance, • 401(k) Plan, • Company-paid Life and Disability Insurance, • Hybrid Work Schedule, • Generous PTO and Paid Holidays, • Strong Work-life Balance, • Shareholders Program, • Professional Development Opportunities and Reimbursement, • Supplemental Benefits Designed for Total Well-being and Financial Security Actual compensation may vary based on relevant experience, qualifications/education, and other factors. The salary range is not necessarily reflective of the actual total compensation that may be earned nor promises any specific pay for any specific employee. Salary range excludes monetary value of benefits. #LI-Hybrid Requirements: What You Bring, Your Expertise as a Transportation Project Manager • B.S. degree in Civil Engineering, Master’s preferred, • 7+ years transportation design engineering and project management experience, • Ability to manage transportation projects including highways, structures and traffic., • Professional Engineering License (PE) preferred or ability to obtain it, • Proven Client relationship and business development experience, • Proficiency in MS Office programs and MicroStation (preferred), • Familiarity with state DOT design standards (NYSDOT or PennDOT preferred), • Professional performance standards aligned with Fisher’s Mission, Vision, and Core Values, • Demonstrated high-quality work and ability to problem solve applying critical thinking, and sound judgment to challenges, • Driven to take ownership of projects, prioritize tasks effectively, and thrive in a dynamic, fast-paced environment that fosters personal and professional growth, • Highly adaptable and proactive in meeting deliverables and deadlines, • Dedicated to fostering trust and collaboration through integrity, respect, and active listening in client and team relationships, • Have a sense of curiosity, always looking for a better way, and a continuous improvement mindset

Job DescriptionDescription: We're Hiring! Job Title: Peer Mentor, Permanency Resource Center (PRC) Department: Children, Youth and Family Services Employment Type: Full Time Schedule: Monday - Friday, Days Salary: $20.00 / hour As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Serves families with the unique needs of post-adoptive, post-guardianship, and kinship placements in their families. This position provides supportive services in the home or community within the 4-county services area (Monroe, Wayne, Livingston, and Steuben). Connects families to resources such as parent training/education and assists the individual’s/family’s personal growth and development while enhancing the stability of their social network. Facilitate support groups and organize events to best connect families within the community. Supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment Essential Duties and Responsibilities • Assesses client(s) to determines what education and community supports will benefit the family, • Provides emotional support from families with similar experiences., • Shares tips and techniques for caregiving., • Develops and conducts monthly support groups., • Plans and implements family community events., • Meets regularly with program supervisor to evaluate and implement professional growth in practice and performance., • Informs case manager of scheduled support groups and family events., • Participates in consistent supervision, ongoing staff training, and program development., • Initiates professional development through reading and applying current, relevant literature, development of program activities for Kinship and Adoptive families., • Completes required record documentation in accordance with Program Policies and Procedures., • Works collaboratively with Case Managers to support the needs of the youth and families., • Completes assessment to find best fit for social and community interaction., • Maintains and communicates attendance to groups and events., • Coordinates service delivery and complete required pre/post-test, evaluations., • Participates in relevant Agency meetings and/or training., • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities Family and Community Services is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements: Qualifications Education: High School Diploma or Equivalency. Experience: Experience in facilitating support and educational groups. Additional Requirements: • Ability to prioritize assignments, plan, and complete work projects with minimal direction,, • An ability to work efficiently and effectively and meet deadlines,, • An ability to work under pressure,, • Excellent verbal/written skills,, • Ability to maintain confidentiality,, • Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies., • Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques,, • Possession of a valid NYS Driver’s license and a driver's record considered acceptable by agency and insurance carrier., • Continuous use of a reliable, registered and insured vehicle., • Willingness to travel within the region., • Some late afternoons or evenings may be required., • Demonstrate commitment to Agency Mission Statement., • Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCDR’s corporate compliance and ethics program. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program.

Job DescriptionDescription: Join our team as a Highway Project Engineer and take the lead in designing, constructing, and maintaining vital transportation infrastructure! In this dynamic role, you'll combine engineering expertise with project management skills to ensure safe, efficient roads and highways. You'll tackle specialized design tasks and oversee small projects from start to finish, all while ensuring compliance with industry standards and codes. If you're ready to drive impactful projects and shape the future of transportation, we want to hear from you! Why Fisher Associates? At Fisher Associates, we believe in cultivating our gifts to create a legacy of infrastructure that improves the quality of life. Our work shapes communities, enhances sustainability, and creates meaningful connections that last for generations. • Be Heard, Be Valued – We foster an inclusive culture where leadership welcomes your ideas and feedback., • Collaborate & Innovate – Work with a highly skilled, multidisciplinary team on diverse and impactful projects., • Career Growth – Advance with clearly defined career paths, tuition assistance, and ongoing training., • Work-Life Balance – Enjoy a flexible hybrid schedule, optional half-day Fridays, and generous PTO., • Competitive Benefits – We offer a robust benefits package including immediate 401(k) enrollment with annual company contributions, comprehensive health insurance options and company-paid life and long-term disability insurance. Who We Are: Fisher Associates, P.E., L.S., L.A., D.P.C, is a multidisciplinary design services firm headquartered in Rochester, NY, with eight locations nationwide. The firm provides civil/site engineering, transportation engineering, electrical engineering, landscape architecture, architecture, planning, environmental, surveying, GIS, construction inspection, precast engineering and construction engineering services to public and private sector clients across numerous markets. All services are delivered through the firm’s signature “Clientship” philosophy, which emphasizes not only customized, innovative quality solutions but also an exceptional client experience driven by clear communication, deep expertise, and proactive client advocacy. Salary Range: $100,000 - $130,000 annually Actual compensation may vary based on relevant experience, qualifications/education, and other factors. The salary range is not necessarily reflective of the actual total compensation that may be earned nor promises any specific pay for any specific employee. Salary range excludes monetary value of benefits. Essential Functions • Effectively complete work assignments related to highway design, drainage design, alignments, and other duties applicable to these projects., • Develop preliminary and detailed final design plans and cost analysis for new highway projects or improvements to existing infrastructure that meet client’s goals., • Ensure designs adhere to safety standards, local regulations, and best practices., • Maintain accurate records of project details, including design documents, progress reports, and budget information., • Collaborate and communicate effectively with clients, subconsultants and regulatory approving agencies., • Coordinate with reviewers and other disciplines to ensure accuracy and quality of work., • Attend routine project design meetings and coordinate regularly with the technical staff, to complete the project within the assigned project budget and on schedule., • Provide mentoring, direction and oversight to internal design staff., • Assist Project Manager with project presentations, proposed project schedules and development tasks assigned by the Project Manager. #LI-Hybrid Requirements: Education & Experience • B.S. degree in Civil Engineering or related field (MS preferred), • 10-15 years minimum of transportation experience, highway engineering experience preferred., • Professional Engineering License required., • Uphold professional performance standards aligned with the company’s Mission, Vision, and Core Values., • Build and maintain strong client relationships in adherence to the Fisher Clientship philosophy., • Demonstrate high-quality work and a commitment to continuous improvement., • Collaborate effectively across all levels, fostering respect, trust, and active listening in all interactions., • Take ownership of responsibilities and outcomes with integrity, honesty, and transparency., • Exhibit a proactive, self-motivated attitude with a strong desire to learn and grow., • Apply critical thinking and problem-solving skills while demonstrating sound judgment., • Communicate professionally and effectively in both written and verbal formats., • Manage projects, time, and tasks efficiently in a fast-paced environment., • Maintain strong attention to detail while adapting to changing priorities., • Accept and respond positively to feedback. Fisher Associates does not discriminate in hiring or employment on the basis of age, race, creed, color, national origin (including ancestry), religion, gender or sex, sexual orientation (including transgender status, gender identity or expression), pregnancy (including childbirth, lactation, and related medical conditions), disability, reproductive health decision making (including, but not limited to, the decision to use or access a particular drug, device, or medical service), marital status, partnership status, caregiver status, domestic violence victim status, familial status, military status, unemployment status, genetic information (including genetic characteristics), citizenship or immigration status, or any other protected status under federal, state, or local laws.

Job DescriptionDescription: Lead transportation projects, grow our regional presence, and advance your engineering career Fisher Associates is seeking a Senior Transportation Project Manager to lead high-impact highway and bridge design projects across the Harrisburg, Philadelphia, and Allentown corridor. This role offers a unique opportunity to help expand our presence in a key growth market while shaping the future of transportation infrastructure in Pennsylvania. Are you a licensed Professional Engineer (PE) or an Engineer-in-Training (EIT) nearing licensure? Join our mission-driven, multidisciplinary team and make a lasting impact through innovative civil and structural engineering solutions. About Fisher Associates Fisher Associates is a multidisciplinary design services firm headquartered in Rochester, NY, with eight locations nationwide. The firm provides civil/site engineering, transportation engineering, electrical engineering, landscape architecture, architecture, planning, environmental, surveying, GIS, construction inspection, precast engineering and construction engineering services to public and private sector clients across numerous markets. Why You’ll Love Working at Fisher • You are empowered to achieve exceptional results through collaboration and ownership., • Your voice matters in our inclusive and transparent culture, where accessible leadership genuinely welcomes ideas and feedback., • Your growth is our priority. We offer clear career paths, tuition assistance, and ongoing learning opportunities to support your development., • You thrive in a culture that celebrates fun and fosters a relaxed, easy-going atmosphere, so you can bring the best of yourself to work every day., • Your journey is shaped by a culture of mentorship, where experienced colleagues guide your growth and you, in turn, inspire others., • Proactively pursue new business with existing and prospective clients by delivering exceptional service, promoting Fisher’s capabilities, and building lasting relationships., • Successfully lead mid-to-large-scale transportation projects from initial setup through planning, safety analysis, and project kick-off., • Manage project budgets, scope, schedule, and staffing to ensure successful and timely project delivery., • Lead design strategy and collaborate with teams, clients, partners, and stakeholders to align with client goals and ensure seamless project delivery., • Oversee project billing, client updates, QA/QC of deliverables, and project closeout., • Provide clear direction, motivation, and mentorship to team members., • Prepare winning project proposals and serve as primary client contact throughout the process., • Successfully navigate and implement complex public processes and municipal approvals., • Represent Fisher Associate’s in professional organizations, business boards, and community activities. Your Impact Matters, Your Career Thrives. Work on engaging projects and experience first-hand the positive changes you create in your own community. Engage in diverse and challenging project opportunities that will help you grow and advance your career. We offer competitive salaries and benefits, including: • Medical, Dental & Vision Insurance, • 401(k) Plan, • Company-paid Life and Disability Insurance, • Hybrid Work Schedule, • Generous PTO and Paid Holidays, • Strong Work-life Balance, • Shareholders Program, • Professional Development Opportunities and Reimbursement, • Supplemental Benefits Designed for Total Well-being and Financial Security Actual compensation may vary based on relevant experience, qualifications/education, and other factors. The salary range is not necessarily reflective of the actual total compensation that may be earned nor promises any specific pay for any specific employee. Salary range excludes monetary value of benefits. #LI-Remote #LI-CA1 Requirements: What You Bring, Your Expertise as a Senior Transportation Project Manager • B.S. degree in Civil Engineering (Master’s preferred), • 10+ years transportation design engineering and project management experience, • Professional Engineering License (PE) preferred or ability to obtain it, • Proven client relationship and business development skills, • Proficiency in MS Office; MicroStation preferred, • Familiarity PennDOT design standards preferred, • Professional performance standards aligned with Fisher’s Mission, Vision, and Core Values, • Proven ability to deliver quality work through critical thinking, problem-solving, and sound judgment, • Driven to own projects, prioritize effectively, and thrive in a fast-paced, growth-focused environment, • Highly adaptable and proactive in meeting deliverables and deadlines, • Foster trust and collaboration through integrity, respect, and active listening, • Curious, improvement-minded, and always seeking better solutions

Job DescriptionBenaiah Consulting Group has been engaged to help one of the most progressive-minded, forward-thinking CPA firms we've worked with over the last five years build out what is already a highly successful Client Accounting Advisory Services (CAAS) division. This firm combines the resources, reputation and legacy of a three-decade-old leader in their market, coupled with the energy, flexibility and vision of a start-up mindset. Why This Role Stands Out Our client is a well-established, people-first CPA firm with a growing CAS (Client Accounting Services) practice that’s ready for its next leap forward. With almost $2M in current annual revenue, a dedicated client base, and firmwide support, they’re looking for a leader who can transform this practice into a true Business Advisory Group that will be a cornerstone of strategic growth for the firm over the next decade. This is not just another accounting leadership role. It’s a chance to build something lasting. For the right candidate, the path doesn’t stop at Director — it leads directly to partnership. What You’ll Do * Lead, mentor, and inspire a team of 11+ professionals, raising the bar for performance and growth. * Redesign processes for scalability and profitability, moving from hourly billing to value-based/fixed-fee engagements and MRR for their monthly clients. * Drive adoption of accounting technology and AI tools, proactively delivering solutions before clients even ask. * Partner with business owners ranging from start-up/pre-investment entities to $25M+ growth-focused businesses translating financials into real-world strategies and actionable insights. * Manage a range of engagements from outsourced accounting to monthly close/review to high-value advisory. * Collaborate with firm leadership to expand offerings, grow client relationships, and increase market visibility. What We’re Looking For * Proven leadership in public accounting, outsourced accounting, or advisory services. * Strong people manager who can coach, inspire, and empower teams to achieve at their highest level * Comfortable with technology, AI, and driving change in accounting workflows. * A client-facing professional who thrives on relationships and delivering strategy, not just reports. * Tax and/or multidisciplinary experience in small to mid-sized firms is highly valued. * CPA or equivalent designation preferred. What’s In It For You * Competitive Base: $140K–$160K+ based on experience. * Performance Incentives: Compensation tied to practice growth and profitability * Partnership Path: Genuine opportunity for the right candidate. * Culture That Cares: A people-first firm where leadership matters and your voice is heard. If you’re ready to take your CAS expertise to a new level — leading with autonomy, building trusted client relationships, and scaling a practice with strong support — this is the kind of opportunity that doesn’t come around often

Job Description * • Possesses a professional attitude showing interest in M/E's reputation and growth., • A fully competent engineer in all conventional aspects of the area of their assignment., • Plans and conducts work requiring judgment in independent evaluation, selection, adoption and modifications of standard techniques and procedures., • Works with the Principal, Associate or Project Manager to finalize Project Scope and Schedule of deliverables and understands priorities identified., • In addition to duties of project engineer/project designer, applies advanced practices and techniques, adjusts and correlates data, recognizes discrepancies and follows projects through program, schematic, design development, construction document, bidding and construction phases., • Supervises, coordinates and reviews work, schedules and assigns work to meet completion dates., • Develops reports, studies, and system analysis., • Works in an efficient an effective manner and makes good decisions., • Evaluates application of substitute equipment., • Reviews final adjustment of equipment and systems after installation., • Writes or contacts client directly except in controversial matters., • Ability to represent the firm at meetings and cover all trades, which may require further follow through., • Is assisted on projects by other engineers and/or designers., • Estimates workforce needs and schedules and assigns work to meet completion date and updates the project manager as to status and resources available., • Mentors and trains younger engineers and designers., • Preferably has a Professional Engineering License (P.E.) or Engineer-in-Training (E.I.T.) working toward P.E. Licensing., • Bachelor of Science or equivalent. Powered by JazzHR iOhpgFyNQA

Job Description * • Possesses a professional attitude showing interest in M/E's reputation and growth., • A fully competent engineer in all conventional aspects of the area of their assignment., • Plans and conducts work requiring judgment in independent evaluation, selection, adoption and modifications of standard techniques and procedures., • Works with the Principal, Associate or Project Manager to finalize Project Scope and Schedule of deliverables and understands priorities identified., • In addition to duties of project engineer/project designer, applies advanced practices and techniques, adjusts and correlates data, recognizes discrepancies and follows projects through program, schematic, design development, construction document, bidding and construction phases., • Supervises, coordinates and reviews work, schedules and assigns work to meet completion dates., • Develops reports, studies, and system analysis., • Works in an efficient an effective manner and makes good decisions., • Evaluates application of substitute equipment., • Reviews final adjustment of equipment and systems after installation., • Writes or contacts client directly except in controversial matters., • Ability to represent the firm at meetings and cover all trades, which may require further follow through., • Is assisted on projects by other engineers and/or designers., • Estimates workforce needs and schedules and assigns work to meet completion date and updates the project manager as to status and resources available., • Mentors and trains younger engineers and designers., • Preferably has a Professional Engineering License (P.E.) or Engineer-in-Training (E.I.T.) working toward P.E. Licensing., • Bachelor of Science or equivalent. Powered by JazzHR CUWEsjdzmC