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Job Description ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies! At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve. This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible. VEG is a 2025 and 2026 certified Great Place to Work®. THE JOB As a Hospital Manager, you'll guide your people and operate your hospital the VEG Way, with a strong sense of ownership and the freedom to shape an environment constantly on the frontlines of change. You'll be a constant presence in your hospitals, advancing culture, engagement, efficiency, growth, and financial health by finding ways to say yes to your VEGgies—equipping them with the tools, support, education, and autonomy they need to thrive. Using the VEG framework to guide your decisions, you'll ensure your hospital performs at the highest level, while fostering an inclusive workplace where VEGgies feel they belong, take pride in their roles, and invite friends to join. You'll also build collaborative, mutually rewarding partnerships with referring vets and local businesses, making VEG the go-to for emergency pet care in your community. WHAT YOU'LL DO • Actively recruit, hire, onboard and continuously develop the right people for VEG and your hospital, • Ensure your hospital delivers a mind-blowing experience for patients, customers, and VEGgies at your hospital, • Ensure your hospital is compliant, well-maintained, and operationally sound, • Drive performance at your hospital, making it a high-revenue, high-margin business that challenges the status quo and achieves financial targets, • Help grow VEG's reputation locally and throughout the industry, online, and in the media WHAT YOU NEED • Leadership experience, including overseeing and scheduling teams of 50+, recruiting, training, facilitating developmental meetings, performance management, and building effective teams, • Financial management experience, including full P&L oversight consisting of budgeting, payroll, and accounts receivable, • Operations management experience, including inventory and facility management, • A desire to be coached and develop personally, • When on the floor, you're consistently available, accessible, and approachable; this is not a remote position, • Must be willing to work in a noisy environment with strong or unpleasant odors, • Availability to work nights, weekends and holidays on a rotating or as needed basis based on hospital needs, • Work well in a fast-paced environment with people from all backgrounds and different personality types WHO YOU ARE • Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives, • Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team's' accomplishments, • Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results, • Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge HOW WE INVEST IN YOU • Competitive compensation $100k - $135k/year including base, including base and 401K match, • Comprehensive health and wellness benefits that start on day one, including QPR training and access to free therapy or counseling, • Based on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success, • A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend., • Clinical student loan repayment so you don't need to worry about your student debt, • Paid parental leave, up to 10 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families, • Flexible work schedules to support your life outside of work, • Generous employee referral program, so our awesome people can bring in more awesome people, • And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you're hungry DEI At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is "Helping people and their pets when they need it most." And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated. We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world's veterinary emergency company.

Job Description The Qualified Intellectual Disability Professional / QIDP is responsible to assist and ensure the overall operations and services are being delivered according to state and federal regulations, agency policy and procedure and according to the agency’s mission. The role of the Qualified Intellectual Disability Professional / QIDP is responsible to assist in the overall coordinating and managing the overall person-centered services for assigned individuals. The Qualified Individual Disability Professional (QIDP) serves to provide leadership, direction, and training in order to supervise the overall development of a specific program. QIDP also supervises the rehabilitation of persons with developmental disabilities. Utilizing the Interdisciplinary Team approach, develop implementation strategies which outline services and supports for individuals so they may work towards the outcomes detailed in their Personal Plan. The QIDP supervises the treatment process in the assigned residences, ensuring implementation of team recommendations by all members of the Interdisciplinary Team. The QIDP is responsible for ensuring service provision by all disciplines represented on the treatment team. The QIDP meets routinely with other Team Clinicians for coordination and integration of services. The QIDP coordinates with the Residential Manager(s) and staff. The QIDP monitors provision of individual and group program services as well as the maintenance of a therapeutic milieu which is conductive to residents' health and wellbeing. The QIDP ensures provision of integrated services to individuals by fostering within each Team an awareness of the need for service integration; Coordinating service delivery and planning activities with day program services; and Monitoring service provision by agency clinical staff, consultants and community-based vendors, ensuring services are in accordance with IDT treatment recommendations. The QIDP ensures provision of a therapeutic environment through regular review of employee work schedules and performance, initiating corrective actions when necessary to ensure provision of coverage levels consistent with the treatment needs of the individuals and regular monitoring of the program setting to ensure maintenance of an atmosphere conducive to individuals' development and well-being, where the rights of each individual are upheld and respected. The QIDP regularly records progress of individuals, and documents all changes in Plans of Care / ISPs according to procedures established by the agency. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Employee must possess the ability to interact with individual and staff professionally and ethically, understand and implement service plans, and to complete all required documentation clearly, legibly in a timely manner. Must have the knowledge of OPWDD and OMIG Regulations. Must have a passion for and desire to work with people with intellectual disabilities and other physical or mental disabilities. Knowledge of basic human physical and psychological needs. Knowledge of simple health and safety precautions. Knowledge of simple nursing care, first-aid, behavior management, personal and environmental hygiene. Ability to write progress and behavior reports using a professional, objective style and voice. Ability to use computers and other electronic equipment. Ability to interact with individuals, community members and other treatment team members. Ability to read and comprehend technical training manuals. Ability to follow Page 2 written and oral instructions course of action. Ability to learn basic operation and maintenance of adaptive equipment. Ability to be supportive and patient. Ability to be a team player. Ability to observe, record and report individuals’ behavior, attitude, and physical condition. Ability to prioritize conflicting deadlines. Ability to observe, record, and report participant’s behavior, attitude, and physical conditions. Ability to be on call and work extended day to day hours. Ability to travel and commute to locations services are provided. Ability to obtain SCIP and First Aid/CPR certification. ESSENTIAL RESPONSIBILITIES: 1. Work as a team and collaboratively with other agency providers, departments, and administration. 2. Effectively communicate and support the organization’s mission, vision, and values, while monitoring and ensuring activities, both inside and outside of the Support, comply with State and Federal regulations and Agency and Program specific policies and procedures. 3. Maintaining program records and ensuring compliance ongoing, which include but not limited to Life Plans, Staff Actions, IPOP, Assessments, Level of Care and DDP2. In addition to ensuring these plans and records are consistent with other clinical service plans, such as PONS and BSP. 4. Evaluation of individual’s strengths needs and develop Habilitation Plans, designed to develop personal and life skills. 5. Participate in the development of Life Plan in relations to the services. 6. Develop and supervise the implementation of the Staff Action Plan (SAP)/ Habilitation Plan (HP) goals and the Individualized Protective Oversight Plan (IPOP) 7. Monitor the progress of individuals and write the monthly progress notes 8. Ensure the timely receipt and filing of the Interdisciplinary Team summaries/ reports from various professionals 9. Ensure timely completion of QIDP summaries for monthly, semi-annual and annual reviews. Submit semi-annual and annual reviews to Care Managers for inclusion in the Life Plan. 10. The QIDP ensures timely completion and submission of required IDT documentation to the Director of the service. The QIDP accepts primary responsibility for development of program goals and methodologies and for training DSPs to correctly implement and document such activities. The QIDP may direct team members / clinicians to formulate program activities but remains responsible for ensuring that these activities are developmentally appropriate and are in response to identified prioritized needs. 11. Attend Life Plan (Individualized Service Plan) meetings (Annual review and 6-month review), monthly staff meetings, and Interdisciplinary Team (IDT) meetings Company DescriptionEIHAB Human Services is a multilingual, multicultural nonprofit organization dedicated to serving children and adults with developmental disabilities and behavioral health challenges. We believe every human being deserves the chance to succeed. Through high quality, compassionate care, we aim to help physically, and mentally challenged individuals lead fulfilling, productive lives.EIHAB Human Services is a multilingual, multicultural nonprofit organization dedicated to serving children and adults with developmental disabilities and behavioral health challenges. We believe every human being deserves the chance to succeed. Through high quality, compassionate care, we aim to help physically, and mentally challenged individuals lead fulfilling, productive lives.

Job Description Our groundbreaking hospice and palliative care programs offer a significant difference when dealing with life-limiting conditions. We offer a broad range of services in the community or facility-based to help patients and their families ease the burden of managing a life-limiting illness or end of life care. The Senior Inpatient Team Manager provides direct support and guidance to the General Inpatient Hospice team to ensure prompt response to referrals and high quality, compassionate inpatient hospice care for enrolled patients and families. This manager will oversee business development efforts at the assigned health system as well as the hospice interdisciplinary team providing clinical care. Core functions include direct supervision of team members, development of strong partnership relations at the assigned health system, monitoring of service outcomes and client satisfaction, leadership in performance improvement initiatives, and accountability for compliance with the Hospice Conditions of Participation and applicable state and federal regulations. Leadership & Team Management • Provides direct supervision, support, and guidance to the interdisciplinary team through regular on-site management in the health system setting., • Manage hiring, scheduling, payroll, and performance evaluations., • Provide staff education on hospice principles, symptom management, and regulatory compliance., • Monitor staffing utilization and support business development efforts. Patient & Family Care • Provide oversight of the IDT care planning process and ensure compliance with federal and state regulatory requirements., • Provide education and guidance to staff when managing challenging clinical and psychosocial problems., • Foster collaboration between hospital and hospice teams to support patient needs. Operations Management • Ensures adequate staffing and efficient admissions workflow., • Regularly visits all sites to conduct rounds, provide one-on-one supervision to staff, and attend meetings., • Conducts weekly IDT team meetings and daily GIP Huddle with the IDT to review each patient’s ongoing GIP eligibility. Quality & Compliance • Ensures compliance with all CMS, state, and accrediting body regulations for the provision of hospice care., • Monitors patient care outcomes, satisfaction, quality metrics, and key performance indicators; designs and leads quality improvement projects to enhance team performance., • Participates in quarterly MJHS Quality Management meetings. Collaboration & Communication • Serves as a liaison among hospice staff, hospital staff, and organizational leadership., • In collaboration with the Business Development Director, identifies, analyzes, sets targets, and develops business opportunities and strategies., • Participates in hospice policy development and strategic planning to enhance care delivery., • BSN or BS degree required. MSN or Masters degree preferred. CHPN required or will complete within one year of hire., • Minimum of two years Hospice nursing experience required. Supervisory or leadership experience preferred., • New York State RN licensure, CPR-BLS, • Strong clinical knowledge of hospice regulations, • Valid NYS Driver's license preferred., • Ability to lead teams, manage priorities and work flexible hours

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health delivers high-acuity virtual behavioral care at national scale. Our Admissions, Outreach, Finance, Clinical, and Operations teams rely on Salesforce to guide patients through life-saving treatment. Salesforce is the operational backbone behind their work. It powers how families are onboarded, how referrals move through the system, and how teams coordinate care every day. As Engineering Manager, Salesforce, you'll lead the team responsible for building and sustaining this mission-critical platform. You'll shape how we plan, deliver, and support Salesforce at scale, ensuring the system stays reliable as demand, data, and complexity continue to grow. Your work will help Admissions process referrals faster, give Outreach teams clearer visibility into families who need support, and keep our operational systems connected and efficient. The systems you guide will simplify complex workflows, improve reliability across departments, and help us deliver care with greater speed and consistency. If you want to lead a team at the center of Charlie Health's growth and shape a platform that enables staff across the organization to serve clients more effectively, this role is for you. Responsibilities • Lead and manage the Salesforce engineering team, including admins and engineers, with a focus on delivery, reliability, and continuous improvement, • Partner with Product, Engineering, and operational leaders to define priorities and deliver scalable Salesforce solutions, • Ensure stability and performance of the Salesforce platform as usage and complexity grow, • Oversee planning, execution, and cross-functional alignment for all Salesforce initiatives, • Shape architectural direction and key technical decisions, supported by senior technical contributors for detailed design and implementation., • Develop, coach, and support the growth of the Salesforce team as it expands, • Establish processes that improve predictability, quality, and collaboration across the team, • Drive quarterly planning and roadmap discussions in partnership with Product and business stakeholdersRequirements, • 7+ years of experience working on or managing complex Salesforce implementations in high-growth environments, • 2+ years of people management experience leading technical teams, • Strong understanding of Salesforce architecture, integrations, and platform capabilities, • Experience partnering closely with technical leads, product managers, and cross-functional stakeholders, • Ability to manage ambiguity, prioritize competing demands, and drive iterative delivery, • Demonstrated success leading teams through complex roadmap execution and platform-scale challenges, • Excellent communication, organization, and stakeholder management skills Additional Information The total target base compensation for this role will be between $185,000 and $265,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $215,000 and $265,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-hybrid Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

The Provider Engagement and Performance Manager play a critical role in advancing Network Solutions IPA’s (NSIPA) mission by developing, managing, and supporting a high-performing provider network. This role is responsible for fostering strong provider relationships, driving performance in value-based care contracts, and ensuring provider satisfaction through effective engagement, education, and administrative support. The ideal candidate is proactive, mission-driven, customer-focused, and thrives in a fast-paced healthcare environment. They possess strong communication and analytical skills, a collaborative spirit, and a deep understanding of provider practice operations and value-based care delivery models. Key Responsibilities · Serve as the primary point of contact for a panel of providers within a designated territory. · Represent and promote NSIPA as the preferred IPA through strong provider relationships and superior service. · Conduct regular in-person provider visits (3–4 days/week) and manage follow-up activities on administrative days (1–2 days/week). · Lead new provider onboarding and orientations, ensuring a smooth introduction to NSIPA's programs, policies, and value-based contracts. · Communicate performance expectations, program updates, and support resources in a clear and timely manner. · Collaborate with providers to implement quality improvement initiatives and care gap closure strategies. · Provide practices with performance reports and actionable insights, including quality metrics, care gap data, and population health dashboards (e.g., Garage platform). · Analyze provider performance from a clinical, operational, and financial perspective to identify opportunities for improvement. · Support access to EMRs, assist with medical record requests, and gather provider cooperation for performance initiatives. · Identify opportunities to expand or strengthen NSIPA’s provider network in alignment with strategic goals. · Assist with provider recruitment and engagement strategies in partnership with payers and internal stakeholders. · Develop an in-depth understanding of the unique needs and challenges of NSIPA’s provider network. · Support planning and execution of provider meetings, events, and educational seminars. · Work closely with internal teams across departments (e.g., Quality, Care Coordination, Contracting, IT) to ensure successful implementation of NSIPA initiatives. · Participate in Joint Operating Committee (JOC) meetings and collaborate with payers as needed. · Ensure timely resolution of provider issues, inquiries, or concerns, maintaining a high level of service and satisfaction. · Maintain accurate and up-to-date records of provider contacts, staffing, and key operational information. · Ensure the quality and completeness of documentation, including onboarding packets, orientation materials, and performance reports. · Assist with special projects and organizational initiatives, such as events, chart chases, EMR integration, or population health efforts. Skills & Competencies · Excellent interpersonal and communication skills, with the ability to build trust-based provider relationships. · Strong critical thinking and problem-solving abilities. · Self-motivated, organized, and able to manage competing priorities. · Proficiency in Microsoft Office Suite and other relevant software platforms. · A collaborative, entrepreneurial mindset aligned with NSIPA’s mission and provider-first philosophy. Core Attributes · Mission-driven and customer service-oriented · Strong sense of ownership and accountability · Analytical mindset with the ability to interpret data for actionable insights · Entrepreneurial spirit with a proactive approach to solving problems · High level of professionalism, integrity, and emotional intelligence Education & Experience · Bachelor’s degree in healthcare administration, public health, business, or a related field (master’s preferred). · 3+ years of experience in provider relations, network management, or a similar healthcare-facing role. · Knowledge of value-based care, managed care models, and healthcare provider operations. · Experience working with EMRs, performance reporting tools, and population health platforms is a plus.

About Extension Health Extension Health is a full-stack platform for proactive, personalized healthcare—combining cutting-edge diagnostics, longevity therapeutics, and concierge-level experience to optimize human performance and extend healthspan. We provide unmatched access to advanced longevity medicine, bespoke care pathways, and white-glove service under the leadership of Regenerative Medicine Expert- Dr. Jonathann Kuo and his team of expert doctors. As an early innovator in the rapidly expanding concierge longevity care market, Extension Health has achieved 95% growth through word-of-mouth. In addition to cutting edge diagnostic, therapeutics and the safest and most trusted Peptide therapies, we are also now introducing a tiered membership model aiming to establish a new benchmark for health optimization. The Extension Health office location is currently in the West Village in New York, with a number of other locations planned to open in New York, Philadelphia and Miami in the coming year. Role Summary We’re seeking a strategic and execution-oriented VP of Operations to oversee the daily operations of our clinic, concierge medical services and membership program. This leader will be responsible for building and managing a best-in-class patient experience while ensuring operational excellence across clinical and non-clinical teams. The ideal candidate is a proven operator with experience managing teams of up to 20 people in operationally intensive environments, particularly in healthcare, luxury hospitality, or high-touch wellness services. Key Responsibilities • Lead and manage all day-to-day operations across the clinic, membership and concierge services, • Oversee cross-functional teams, including a Senior Operations Manager, patient services, clinical operations, support staff, membership relations and client success, • Partner with clinical leadership to streamline care delivery and elevate the patient experience, • Manage supplier relationships to ensure efficient supply of the most trusted therapeutic products, • Design and implement scalable systems, SOPs, and processes to improve efficiency and quality of delivery of all concierge and membership services, • Oversee compliance with policies, procedures, and regulatory requirements, including strict adherence to HIPAA regulations regarding patient privacy., • Track KPIs across patient satisfaction, team performance, and operational benchmarks, • Own scheduling, service coordination, and white-glove logistics for high-net-worth clientele, • Collaborate with the sales and marketing division to generate location-specific business growth., • Lead hiring, training, and performance management for non-clinical teams, • Develop and manage operational budgets and vendor relationships, • Serve as the key operational liaison between the executive team, clinical providers, and front-of-house staff, • Assist with location expansion strategy and execution What to Expect / What You’ll Do • Lead and manage the daily operations of the healthcare facility, • Oversee and manage operations and membership and concierge services staff, • Ensure that all patient care and services meet or exceed regulatory and industry standards, • Manage budgets to ensure the financial sustainability of the facility, • Collaborate with other leaders in the company to develop and execute strategic plans, • Build and maintain strong relationships with patients, healthcare providers, and community stakeholders, • Ensure that the facility maintains a safe and secure environment for all patients and staff Qualifications / Skills • 8+ years of operational leadership experience, ideally in concierge healthcare, boutique medicine, or luxury hospitality, • Experience overseeing teams of 10–20+ across multiple functions, • Strong background in building operational infrastructure and scaling service businesses, • Demonstrated ability to lead and manage a team of professionals in a healthcare or adjacent environment., • Deep understanding of high-end service standards for HNW clients, • Outstanding customer service skills, • Healthcare or wellness industry experience strongly preferred, • Highly organized, systems-minded, and solution-oriented, • Strong leadership, communication, and cross-functional collaboration skills Compensation & Benefits • Base Salary: $150-$200k per year (depending on experience level), • Performance Bonus: Up to 10%, • Health, dental, and vision benefits, • Membership perks and longevity testing/treatments, • PTO, sick days, and observed holidays, • Opportunity to grow with a category-defining brand in the health span space Position Summary • Position Type: Full-time, • Reports to: Dr. Jonathann Kuo, CEO, (Interim Supervisor; may be updated), • Work Location: Hybrid (Remote + In-Person). In-person presence (minimum 3 days per week) to support client-facing duties and team integration

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022) This is a 6-month contract position, December 2025 - March 2026 As Client Success Manager at Maven, you will: • Lead a portfolio of employer clients and be the face of Maven for all client-related needs, • Maintain high level of client engagement, satisfaction and loyalty, as measured by high client satisfaction scores, • Collaborate with channel/payer partner client executives to manage broader strategic client relationships and unlock additional business opportunities within your portfolio, • Consult clients on ways to better support their working parents based on Maven's industry expertise and program resources, • Convert clients into Maven advocates, leveraging their successes for references, case studies, blogs, etc., • Manage client issues and escalations, collaborating with partner teams such as member support, operations, analytics, product, and sales as required, • Provide strategic analysis of member engagement performance and program metrics, • Own communications to meet mutually agreed upon goals including but not limited to quarterly business reviews, external client meetings/events and other project plans, • Serve as the voice of the client internally by bringing insights to enhance product development and program marketing efforts, • Leverage data and analytics to expand and optimize programs, • 4-6 years of experience in account management or client services role in digital health, healthcare company, channel partnerships, or benefits companies, • Must have experience partnering with payers or other benefits vendors to be considered for this role, • Strong passion for healthcare and influencing organizational change, • Ability to prioritize and manage multiple tasks; track record of high client satisfaction ratings and proven renewal success, • Ability to develop and grow relationships with clients, including VP and C-level executives, • Strong interpersonal and verbal, written, and presentation skills, ability to communicate clearly and persuade, and influence internal and external stakeholders, • Strong analytical and problem solving skills; ability to understand data and present information to clients, • Track record of high client satisfaction ratings and proven renewal success, • Experience in working with the full lifecycle of customer success post sales (adoption, product training, and account management), • Experience with managing high volume of clients is preferred, • Experience at a digital health company in the health, wellness, or family health space is preferred, • Experience supporting health benefit programs for employer, channel and payer clients is a bonus At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .

Job DescriptionDescriptionAre you passionate about transforming gastroenterology care and creating impactful relationships with healthcare providers? Mindset Health is seeking a driven Provider Partnerships Manager for our lead product, Nerva, to expand our provider network and boost patient referrals by collaborating closely with gastroenterologists, APPs, GI dietitians, and GI psychologists. At Nerva, your goal will be to cultivate and nurture relationships with healthcare providers, deeply understanding their unique goals, challenges, and motivations. You will craft tailored strategies to grow patient referrals to Nerva and seamlessly integrate Nerva referrals into clinical workflows in order to significantly impact patient outcomes. Key Responsibilities • Establish and grow relationships with healthcare providers through various channels including emails, phone calls, clinic visits, and in-person meetings., • Execute strategic initiatives like provider training sessions, webinars, and educational events to drive referrals., • Identify and close high-value clinic-level partnerships, dramatically increasing referral volumes., • Continuously research, engage, and nurture existing and new provider relationships to sustain growth., • Experience in healthcare practice operations, ideally with a clinical background (Dietitian, Nurse, Psychologist, Nurse Practitioner, or related fields)., • A naturally enthusiastic and outgoing communication style - you’re someone who excels at developing long-term professional relationships., • Entrepreneurial, proactive, and creative mindset when approaching complex challenges within a fast-paced startup environment., • Passion for GI health with a data-driven mindset, comfortable using CRM tools to manage provider interactions effectively., • Skilled at managing multiple responsibilities simultaneously with a proven record of successful execution., • Impact that matters: You’ll help us connect practitioners and patients with support that improves lives., • Autonomy & ownership: This is your lane to own, build, and evolve., • Growth-minded culture: Work with curious, kind, and smart people who love learning. [Total compensation target: Up to $103,500 including bonus (90K base + 15% bonus)]

Job Description Ultimate Care and Swift Home Care is seeking a dedicated RN Manager to oversee the clinical operations of the home care agency, ensuring compliance with New York State Department of Health and federal regulations. This role involves supervising nursing and paraprofessional staff, coordinating patient care, conducting quality assurance reviews, and supporting the Director of Patient Services in maintaining the highest standards of patient care and safety. Schedule: M-F, 9:00 AM to 5:30 PM, fully on-site. Compensation: $110,000 - $120,000 annually You will: • Supervise and support Field RNs, including documentation review, training, orientation, and competency evaluations., • Conduct clinical assessments for NHTD and TBI Waiver programs, participate in team meetings, and resolve incidents or complaints., • Ensure compliance with NYSDOH, CMS, and agency policies through audits, surveys, and performance improvement initiatives., • Promote quality assurance and risk management by identifying gaps in care, implementing corrective actions, and monitoring incident reports., • Serve as a clinical resource and liaison for staff, patients, families, caregivers, and physicians., • Assist the Director of Patient Services with additional projects as needed.You will have:, • Current New York State Registered Nurse (RN) license in good standing, • Minimum of 3 years of nursing experience, with at least 1–2 years in home care and/or NHTD Waiver preferred, • Excellent organizational, leadership, and communication skills We offer the Ultimate employee perks (literally)! • Comprehensive Health, Vision, Dental Benefits, • 401k Retirement plan + Employer Match, • Voluntary Life, Critical Illness, Group Hospital Indemnity, Accident Insurance, • Generous paid time off, sick time + more! About Us: Our mission is to provide and restore client dignity and independence in their homes through individualized care plans to reduce caregiver role and stress on family members while avoiding nursing homes and assisted living facilities. Ultimate Care Inc is a licensed home care provider. We offer comprehensive home care services where we lead with our hearts to deliver top-quality and empathetic care. Why Choose Us? At Ultimate Care, we are dedicated to fostering a people-centric culture that is pivotal for success in the contemporary home care landscape. Our unwavering commitment begins with inspiring and empowering our employees to unleash their full potential. We actively pursue avenues to cultivate a dynamic learning environment, allowing our team members to explore and nurture their passions and talents. Our goal is to facilitate holistic growth, both personally and professionally, whether within the office or beyond. Join us on this journey of empowerment and achievement! At Ultimate Care and our affiliates, we're committed to creating a diverse, inclusive, and authentic workplace. If you're enthusiastic about the role but don't meet every qualification in the job description, we encourage you to apply. You could be the ideal candidate for this or other roles! Ultimate Care is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state, or local law. Ultimate Care does not accept resumes from unsolicited search firms nor recruiters.

Job Description Job title: Director of Social Services Reports to: Program Director FLSA Status: Exempt / Full Time Date Issued: April 2021 POSITION SUMMARY: The Social Services Director is responsible for supervision and staff development, program planning and development, and client services. The essential functions of the job include, but are not limited to the duties listed in the job description. DUTIES AND RESPONSIBILITIES: • Responsible for providing orientation to casework staff (Caseworkers, Housing specialists, Residential Aides), and instruct staff on social services policies and procedures., • Supervises day to day operations and clinical staff, • Provides Administrative and programmatic supervision to case management and residential aide staff., • Facilitates regular case conferences and conducts weekly staff meetings., • Completing Reports for DHS (SOTA, Quarterly and 5/6 reports), • Completing Monitoring Instrument CAP, • Joining the 11 AM conference call with DHS, • Assigns cases to case managers and schedules work according to priority., • Audits client records and ensures compliance with DHS and HPCDC, regulatory, funding agency requirements and guidelines., • Assesses, trading and coaches case managers, housing specialist and residential aides on work assignments and community resources., • Supervises and documents incident reporting and distributes related notices within 24 hours., • Reviews services plans, program notes, and other required client documentation to ensure comprehensiveness and compliance with HPCDC and regulatory agency requirements. Signs off on final documents prior to filing client charts., • Ensures housings documentations is completed in a timely manager for submission to housing providers., • Manages caseload in the absence of the Case Manager., • Prepares and submits required reports and statistics in a timely manner., • Prepares staff schedules and monitors payroll., • Supervises client databases to ensure accuracy of client information., • Evaluate staff work performance per agency policy and professional standards., • Review disciplinary actions and administer performance reviews for social services staff., • Develop staff training curriculum., • Is on call to address emergency needs on a 24-hour basis. PROGRAM PLANNING AND DEVELOPMENT • Establishes service linkages with community resources, both public and private., • Develops tools and procedures to measure achievement and target goals., • Assess improvements in service delivery proves. Identify, recommend and implement necessary changes with supervisor., • Work with Administrative team, to develop funding proposals for existing and new services., • Utilize and ensure compliance with the Quality Assurance program for Social Services. CLIENT SERVICES • Work with IT team, ensure utilization and monitor client case tracking system., • Responsible for monitoring client statistics and ensuring timely delivery of reports to Program Director., • Responsible for the daily operation of client services and for developing a supportive environment for staff and consumers., • Recommends and develops policies and procedures to enhance social services program performance. Employee may be required to carry out additional duties as assigned by Supervisor. ADDITIONAL JOB FUNCTIONS: • Adheres to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook., • Maintain confidentiality and do not disclose information learned through the course of the job with people other than those who need to know including employee information, financial information, client information, etc. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. • Customer Service Orientation: Manages difficult or emotional situations with internal and external stakeholders; Responds promptly to customer needs; Responds to request for service and assistance. Maintains and communicates a positive “can do” attitude with internal and external stakeholders., • Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics., • Systems Thinking: Demonstrates an ability to (a) see how organizational systems (e.g., internal/external conditions, processes, people) interact and influence each other, and (b) how these systems create and contribute to specific issues (e.g., high voluntary turnover) and strengths (e.g., strong customer focus)., • Planning / Organization: Prioritizes and plans work activities; Uses time efficiently: Plans for additional resources; Develops realistic action plans. Leverages tools to manage workflow and reprioritizes accordingly., • Service and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization., • Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification., • Written Communication: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information., • Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Upholds organizational values., • Dependability: Follows instructions; Responds to management direction; Takes responsibility for own actions; Keeps commitments., • Initiative: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. • Minimum Required Education & Experience:, • Bachelor’s Degree in Social work or related field, • Certification in First Aid, CPR, • Strong written and verbal communication skills, • Strong interpersonal skills and the ability to work independently or in a team setting, • Strong team building and coaching skills and resourcefulness., • Strong computer skills, • Experience with homeless and mentally ill population., • Preferred Education & Experience:, • Masters degree in clinical field (MSW preferred., • 2 years related experience of clinical and supervisory experience., • Previous work experience with homeless population, MICA, or Veterans community, • Foreign languages a plus, • Computer Skills:, • Proficient in computer software programs (Word, Excel, Power Point, CARES, etc.), • Language skills:, • Excellent verbal and written communication skills. Reads and comprehends simple instructions, short correspondence, and memos; Writes simple correspondence; Presents information in one-on-one and small groups situations outside stakeholders, clients and other employees., • Bilingual is preferred

Job Description Allara is a comprehensive women's health provider that specializes in expert, longitudinal care that supports women through every life stage. Trusted by over 40,000 women nationwide, Allara makes expert healthcare accessible by connecting patients with multidisciplinary care teams that have a deep understanding of hormonal, metabolic, and reproductive care. Allara provides ongoing support for hormonal conditions like PCOS, chronic conditions like insulin resistance, and life stages like perimenopause, helping patients see improved health outcomes. As one of the fastest-growing women's health platforms in the U.S., Allara is bridging long-overlooked gaps in healthcare for women. The Opportunity We are seeking an experienced Clinical Onboarding Manager to lead critical operational functions supporting our rapidly growing network of 350+ healthcare providers across all 50 states. This role is essential to our scaling strategy as we continue to grow. You will fully own the process of onboarding Allara providers from credentialing through their first 30 days, maintaining strong relationships with providers and other key stakeholders. Location: Hybrid SoHo office in NYC, at least three days a week (Tuesday/Wednesday/Thursday) with flexibility as needed Your Impact • Define, optimize and own all onboarding steps for providers, including technical and systems onboarding, required training steps, collection of all necessary provider documentation, and handoff to the clinical management team., • Maintain warm and engaging relationships with providers throughout the onboarding process, ensuring timely and seamless transitions into care., • Follow up consistently and proactively to ensure onboarding tasks are completed in a timely manner and provider capacity expectations remain on schedule., • Develop and maintain KPIs, SOPs, QA measures, and dashboards for monitoring provider onboarding steps. Regularly report on key metrics to leadership., • 3+ years of healthcare operations experience, with at least 1 year in a management role, • Experience managing distributed healthcare provider networks (100+ providers preferred)., • Proven track record in operational analytics and KPI management., • Background in multi-state telehealth, digital health, or virtual care operations strongly preferred., • Experience with multi-state healthcare operations and provider network management. Compensation & Career Growth Work Environment & Flexibility • 3-day hybrid in NYC, • Medical, dental, and vision benefits, • Health Savings Account (HSA) & Flexible Spending Account (FSA), • Long- and short-term disability coverage, • 401(k) plan, • Company-issued laptop, • Annual work-from-home stipend

Job DescriptionAs a Clinical Informatics Manager at Regard, you’ll bridge the worlds of clinical practice and technology to help improve our AI-powered Proactive Documentation platform. You’ll leverage your clinical expertise and analytical strengths to drive projects that improve how our platform ingests and interprets EHR data, supports accurate diagnoses, and delivers meaningful insights to clinicians. This role reports to the Chief Medical Information Officer (CMIO) and collaborates closely with Product, Engineering, Design, and Customer Success teams to deliver innovative, data-driven solutions that elevate clinical workflows and patient outcomes. About RegardOur mission is to bring world-class healthcare to everyone. Regard is an AI-powered Proactive Documentation platform that advances how care is delivered by reviewing all patient data in the EHR to recommend diagnoses and surface clinical evidence. Regard drafts a note even before the physician sees the patient, enabling an approach that gets documentation right at the point of care - we call it Proactive Documentation. This improves quality of care, reduces physician burden, and improves hospital finances. We are excited by challenges, mission-oriented work, and meaningful relationships. We work closely with some of the top health systems in the country and are leading the change that healthcare - one of the largest and most inefficient industries in the world - needs. We want you to join us.Responsibilities: • Own and execute clinical-product initiatives in alignment with direction from the CMIO, • Act as a subject matter expert for Product and Engineering, translating clinical requirements into clear, actionable technical specifications, • Manage workflows related to data mapping, testing, and validation for both new and existing health system integrations, • Analyze product performance metrics and user feedback to identify opportunities for workflow optimization and quality improvements, • Support development and QA of new diagnostic modules by reviewing model outputs and clinical logic, • Contribute to documentation and training materials for internal and external partnersMinimum Qualifications:, • Clinician (PA-C, NP, CNS, or RN) with active licensure and 5+ years of clinical experience, • Experience working with Epic or Cerner., • Strong project management and organizational skills; with the ability to prioritize and drive multiple workstreams concurrently, • Self-starter with the ability to learn new technical tools and data systems, • Master’s degree in Health Informatics, Data Science, or a related field, • Experience in a clinical operations or informatics leadership role interfacing with hospital or health system stakeholders, • Familiarity with Python, SQL, or similar tools for data validation and analysis, • Previous experience working in a health technology or SaaS environmentHybrid Work \u007C Location \u007C Work Authorization, • For this role, Regard is currently only considering candidates who are authorized to work in the US without visa sponsorship, and are within the New York City metro area, • The expectation for this role is to be in the office on Tuesdays and Thursdays. We may request more frequent in-office work during the onboarding period, • We will provide relocation assistance to anyone who does not already reside in the NYC metro area, • We prefer hiring people within commuting distance of our NYC office because we value getting together in person regularly, • For those who enjoy working from our Manhattan office on a more regular basis, we offer catered lunches and other fun perks, • Eligible for equity, • 99% employer paid health benefits (Medical, Dental, and Vision) + One Medical subscription, • 18 PTO days/yr + 1 week holiday break, • Annual $750 learning & development stipend, • Company-sponsored team retreat + social events

Job Description Company Overview With an annual budget of $2.3 billion and more than 7,000 employees throughout the five boroughs, the New York City Department of Health and Mental Hygiene (NYC DOHMH) is one of the largest public health agencies in the world, serving 8 million New Yorkers. We're tackling a broad range of public health issues with innovative policies and programs and getting exceptional results, but our work is never finished. The breadth of our innovative programs provides the widest range of choices for every member of our team. The selected candidate will be an employee of Public Health Solutions, a nonprofit organization which is the fiscal and administrative manager of the grant but will be supervised by DOHMH. This is a temporary grant-funded position ending June 30, 2025 Division Overview The Office of Emergency Preparedness and Response (OEPR) promotes DOHMH’s and NYC’s ability to prepare for, respond to, and recover from health emergencies through the coordination of agency-wide emergency preparedness planning, training and exercises and through regular engagement with communities as well as city, state and federal partners. OEPR is responsible for ensuring DOHMH is in a constant state of readiness as well as preparing NYC’s healthcare system to respond to any type of emergency. Bureau Overview OEPR’s Bureau of Healthcare and Community Readiness (BHCR) streamlines external partner engagement to launch a synchronized approach to building local capacity to respond and recover from disasters through community engagement; healthcare coalition planning, technical assistance programming, and operations, to best align our efforts across sectors while strengthening situational awareness and information-sharing. This Bureau also works to coordinate across NYC and with NYS partners to develop a crisis standards of care framework, continuing to work on infectious disease preparedness and medical surge planning, and developing robust mechanisms for program evaluation for continuous improvement. Leveraging technology, data and partner communications this bureau will support healthcare and community programs using preparedness and response applications, providing operational support for event coordination across 500+ healthcare and community partners. DOHMH, as the recipient of an annual Health and Human Services (HHS) Administration for Strategic Preparedness and Response (ASPR) Hospital Preparedness Program (HPP) grant award, partners and contracts with various health care sectors to increase the preparedness level of the overall healthcare system, including but not limited to: all NYC hospitals nursing homes and adult care facility associations, geographic based coalitions, and a number of subject matter expert coalitions such as the Pediatric Disaster Coalition. The program also works to enhance systems level readiness by addressing jurisdictional planning and response gaps with healthcare partners and sister agencies at the city and state level. The Clinical Readiness and Decision Support unit incorporates science and evidence base into the Agency’s approach to public health preparedness programming, policy, and strategy. This unit supports Citywide and Regional special pathogen and medical surge planning, implements analytic strategies to support decision-making and evaluates their impact for public health preparedness programs. They also provide clinical expertise and direction to healthcare and community readiness programs. Job Description DOHMH has an opening for a Nurse Specialist. This position will oversee clinical planning and subject matter support for non-acute healthcare sectors to improve emergency preparedness and response capabilities. They will also be part of the Health Department’s incident command system leadership during public health emergencies. They will report to the Medical Director. Duties: • Provide scientific and clinical support for the Office of Emergency Preparedness and Response (OEPR) Bureau of Healthcare and Community Readiness (BHCR) programs and activities, including activities that support the NYC Health Care Coalition and NYC DOHMH Community Preparedness Program., • Participate in DOHMH Incident Command System (ICS) in a leadership role in the Healthcare System Support Branch; support development of emergency response groups during preparedness phase by leading or contributing to planning, training, and exercises in order to ensure prepared and functional incident response., • Lead development of a Pharmacy Preparedness Program to improve pharmacy partnerships and communications before, during and after emergencies., • Support medical countermeasure planning and coordinate with Bureau of Emergency Field Operations and the Bureau of Immunizations to support planning for community partner and healthcare delivery system involvement in emergency vaccination and mass prophylaxis campaigns., • Lead pharmacy GIS and analyses with a focus on mitigating health disparities during public health emergencies by improving access to pharmacy and healthcare services., • Support planning to address corrective actions to strengthen the continuum of care for future pandemics with a focus on care transitions and home/community-based care models, as well as to prepare for other disasters such as severe weather events and power outages., • Bachelor of Science in Nursing (BSN) or higher, with active New York State Registered Professional Nurse (or higher) licensure., • Master of Public Health (MPH) or at least 5 years public health experience, • Minimum 2 years previous experience working in public health., • Expertise in epidemiological data analysis including fluency in R or SAS., • Experience with stakeholder engagement and project management., • Excellent communication (verbal & written) and interpersonal skills., • Strong analytical skills and ability to manage and report complex information., • Desire to grow professionally, develop new skills and willingness to work outside of comfort zone., • Experience working with the public health sector and coordinating projects involving multiple stakeholders., • Ability to prioritize and work in fast-paced environment with hard deadlines., • Hybrid Work Schedule., • Generous Paid Time Off and Holidays., • An attractive and comprehensive benefits package including Medical, Dental and Vision., • Flexible Spending Accounts and Commuter Benefits., • Company Paid Life Insurance and Disability Coverage., • 403(b) + employer matching and discretionary company contributions., • College Savings Plan., • This is a temporary grant-funded position ending June 30, 2025., • This individual must reside in the tri-state area (NY, NJ, CT) by their confirmed start date., • Preference may be given to individuals residing in New York City (5 boroughs) or surrounding New York State counties., • This individual will be expected to work non-business hours during emergencies. At PHS, we place immense value on diversity within our teams, understanding that varied backgrounds and experiences significantly enhance our community and propel us toward our goals. If you find you don’t have experience in all the areas listed above, we still encourage you to apply and share your background and experiences in your application. We are eager to discover how your unique perspective can bring positive transformations to our team and help advance our mission of creating healthier, more equitable communities. We look forward to learning more about you! PHS is proud to be an equal opportunity employer and encourages applications from women, people of color, persons with disabilities, LGBTQIA+ individuals, and veterans. Monday-Friday 35 Hours Per Week

We're Hiring: Marketing Manager (Full-Time – NYC Required) Are you a creative storyteller, content strategist, and growth-minded marketer all in one? Do you love building brands, crafting scroll-stopping content, and growing engaged digital communities? Suites by NYLO and NYLO Aesthetics — two fast-growing companies at the intersection of healthcare, aesthetics, and innovation — are looking for a dynamic Marketing Manager to lead and grow our online presence across platforms. About Us: Suites by NYLO A luxury medical coworking concept based in NYC, we provide fully furnished, turnkey office suites for aesthetic, dental, and wellness professionals. Think WeWork meets med spa. NYLO Aesthetics A leading distributor of cutting-edge aesthetic devices (Lasers, RF Microneedling, JetPeel) — with training, servicing, and clinical education at our core. Your Role: You’ll own and execute the full social media strategy across both brands, with the goal of growing awareness, trust, and conversion. Your content will educate, engage, and inspire a community of medical providers, entrepreneurs, and beauty-tech lovers. Key Responsibilities: • Develop and manage the content calendar for Instagram, Facebook, TikTok, LinkedIn, and emerging platforms, • Create engaging visuals, videos, and copy — from provider spotlights to behind-the scenes to product explainers, • Collaborate with our sales and operations teams for campaigns, launches, and events, • Grow followers and engagement through data-driven strategies and community management, • Stay on top of trends in aesthetics, dental, entrepreneurship, and med-tech What We’re Looking For: • 3–5 years experience in marketing (aesthetics, wellness, or healthcare industry a major plus), • Management experience that you can talk about, • Hubspot experience, • Google Ads and Meta Ads experience, • Strong visual eye + editing skills (Canva, CapCut, Adobe Suite, etc.), • Excellent copywriting and content ideation skills, • Comfortable filming and directing short-form video (on iPhone or pro gear) • Proactive, organized, and able to juggle multiple brand voices Location: • NYC-based Perks: • Health benefits, • Opportunities to grow into a larger marketing leadership role Compensation: $90k-$140k based on experience To Apply:

Job DescriptionPOSITION SUMMARYThe clinical nurse manager, as part of the health center operations leadership team, serves as the procedural abortion service and sexual reproductive services clinical nurse lead for the Region 1 NYC health centers. The clinical nurse manager collaborates with the health center managers/operations designee to oversee day-to-day management of the clinical sites. The clinical nurse Manger is responsible for practice, education, professional development, recruitment, and retention within the clinical sites. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES• In collaboration with the Senior Director, Clinical Practice Operations, manages nursing staff in procedural abortion and sexual reproductive health services.• In collaboration with the Senior Director, Clinical Practice Operations and health center operations leadership, develops and implements strategies to enhance clinic efficiency while preserving high-quality patient-centered care.• Develops staffing plans and manages nursing and clinical staff schedules, including PTO and coverage for call outs to ensure safe staffing.• Assists with direct nursing care responsibilities during high flow work times.• Provides direct patient care and coverage for scheduled or unscheduled PTO, as needed• Conducts required emergency medical drills with the procedural abortion team• Actively participates in nurse recruitment and onboarding; conducts regular performance evaluations, develops performance improvement and corrective action plans as needed.• Develops and implements onboarding and training plans for new hires and facilitates re-education and training on new services for existing staff, and documents Personal Orientation Plan (POP) sign-off for new hires.• In collaboration with the Senior Director of Clinical Practice Operations and the clinical and health center operations leadership teams, participates in the development and updating of PPGNY policies and procedures related to nursing staff and procedural abortion care and sexual reproductive services.• Directs the functions of the nursing department in accordance with departmental policies, procedures, standards, and regulatory authorities (i.e., DOH, Article 28, etc.,)• Oversees stocking and preparation of procedural abortion space and clinic spaces, assuring adequate equipment and supplies at par levels.• Supports and implements standards in alignment with 1199 union collective bargaining agreement.• Communicates and interprets policies and procedures to nursing staff, and monitors staff practices and implementation. The policies and procedures include but are not limited to infection prevention practices, patient safety and quality, and medication management.• Attends and participates in required leadership meetings.• Demonstrates knowledge of emergency procedures and directs staff in the event of a medical emergency or evacuation.• May be required to work in the clinical setting during inclement weather and other staffing emergencies, as needed.• May be required to be on call during inclement weather and other staffing emergencies, as needed.• Ensures that care provided in the NYC-based procedural abortion services follows the PPGNY Manual of Medical Standards and Guidelines and is compliant with PPGNY policies and procedures and NYS and NYC regulations.• Completes all responsibilities according to established protocols, policies and standard practices in the areas of customer service, ADA, and regulatory compliance programs such as HIPAA CORE COMPETENCIES• A demonstrated commitment to PPGNY’s mission related to bodily autonomy, health equity, and gender and racial justice• A demonstrated commitment to learning about and enhancing practices related to racial equity and its impact on healthcare systems.• Strong relationship building and communication skills, including an ability to work and build trust across cultural differences related to race, class, age, gender, gender identity and expression, sexual orientation, religion, ethnicity, national origin or ability; and to reflect on one’s personal identity with humility• Ability to manage and mentor a culturally diverse team, including creating and sustaining an organizational culture that fosters inclusiveness and equity, and providing positive and developmental feedback and accountability related to practices including but not limited to equity• Ability to provide compassionate, non-judgmental and culturally responsive care across race, class, age, gender, gender identity and expression, sexual orientation, religion, ethnicity, national origin or ability; and demonstrates deep sense of accountability to patient experience REQUIRED SKILLS/ABILITIESInterpersonal• Excellent customer service skills• Ability to remain focused and calm in stressful situations• Superior oral and written communication skills• Ability to develop and maintain effective, professional relationships with internal and external stakeholders• Ability to work effectively as part of teamTechnical• Proficient with electronic health record (EPIC) Subject Matter Knowledge• Strong understanding of Transformational Leadership Concepts• Strong foundation in evidence-based practice• Familiarity with Press Ganey, patient/employee experience survey tool• Strong nursing clinical knowledge• Strong knowledge surgical care, complications, and evaluation• Familiarity with principles of process improvement and change management. Work Habits/Attributes• Keen attention to detail• Excellent organizational skills• Outstanding time management skills, including the ability to work under deadlines• The ability to produce high quality work in a fast-paced environment with changing and/or competing priorities• Ability to exercise sound judgment and independent decision-making skills• Ability to exercise discretion in the handling of confidential information• Ability to demonstrate and document evidence-based clinical judgment• Comfort making data-driven decisions• Ability to make strategic decisions• Ability to work a flexible or extended schedule, including evenings and weekends, as operational demands require• Well-developed problem-solving and critical thinking skills• Ability to build and lead high-performing teamsREQUIRED QUALIFICATIONS • Education Related Capability Requirements: Requires satisfactory completion of courses required for graduation from an accredited college or university with a Baccalaureate Degree, plus NYS licensure as a Registered Nurse., • Experience Related Capability Requirements: Requires previous experience of a minimum of 3-5 years in a nursing role with a minimum of 2 years’ experience in sexual and reproductive care. 1-2 years’ experience in nursing leadership or supervisory role preferred. Demonstrate strong customer service skills as they relate to patient care and overall communication. Requires computer proficiency. Excellent communication skills, independent judgment and problem-solving skills are essential., • Licensures/Certifications: Current NYS Nurses License. Current ACLS/BLS certification.PHYSICAL DEMANDS, • This job operates in a clinical office setting. Potential exposure to communicable diseases and other conditions in a health center environment., • Requires sitting/standing for long periods of time. Periodic walking, bending. Visual acuity sufficient to perform frequent work on a computer screen and review printed reports and other materials. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. Requires the ability to hear and to communicate orally with others.Schedule

Job Description Catholic Charities of the Archdiocese of Newark is currently seeking a Full Time Program Supervisor for its Mobile Response & Stabilization Services Program located in Jersey City, NJ. REQUIREMENTS: • Master's Degree in Psychology, social services or related field, • Minimum of a LSW or equivalent licensing required, • Strong understanding of child and family issues and intervention strategies, • Valid Driver's license required POSITION DUTIES: • Assists Program Supervisor in orientation process, • Coordinates and integrates service delivery within the program., • Ensures program compliance with defined program and contract rules, regulations, practices and requirements, • Develops program protocols to improve service delivery, contract compliance and client related outcomes., • Works collaboratively with program manager, internal and external stakeholders to insure smooth and effective program operations., • Available for crisis intervention and consultation as needed, • Responsible for the management of and all follow-up communication and planning when a crisis has occurred., • Available for consultation 24/7 as scheduled., • Provides program coverage in the absence of the Program Manager, • Works with staff to initialize the crisis stabilization plan and to assist in planning for transition for discharge., • Reviews and approves Individualized Crisis Plans, • Ensures that all staff maintains client's records up to date and in compliance with record keeping procedures, • Implement and monitor staff's development plans, • May provide direct services as a back-up if needed, • Other duties as requested by Program Manager, • Assists Program Supervisor in other duties as requested. HOW TO APPLY: • If you are a qualified candidate, passionate about working with children and families, please submit a cover letter, with desired salary, and a resume online. ABOUT THE MOBILE RESPONSE & STABILIZATION SERVICES PROGRAM: • Catholic Charities' Mobile Response program, based in Jersey City, New Jersey, provides families with counseling, guidance, and referral services to address juvenile crises and to help in stabilizing and preserving the family unit. The program addresses juvenile behavioral problems, such as truancy, chronic runaways, family disputes, and curfew violations. Mobile Response services are available 24 hours a day, seven days a week, 365 days a year, to help children and youth who are experiencing emotional or behavioral crises. The services are designed to defuse an immediate crisis, keep children and their families safe, and maintain the children in their own homes or current living situation (such as a foster home, treatment home or group home). Mobile response/crisis intervention workers respond to calls received by the program through a centralized screening entity that determines the need for services. Workers must respond to calls within one hour by traveling to wherever the crisis occurs, such as in the child's/family's home, in school, or other community locations. The Mobile Response program utilizes agency-owned cars that workers use to drive to the site of the crisis. CURRENT EMPLOYEES: • CCAN offers a competitive compensation and comprehensive benefits package for employees, with an 80/20% cost split between employers (80) and employees (20). CCAN is an equal opportunity employer. M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, gender expression, national origin/ancestry, citizenship status, disability, age, marital or family status, and military or veteran status. ml5pBVXMZ8

Job Description Title: Director of Mental Health Report to: VP of Permanent Supportive Housing / VP of Transitional Housing Status: Part-Time (20 hours per week) Compensation: $70,000 / Annually Work Schedule: Monday - Thursday (On-site), 10:00am – 3:00pm. Office Location: Brooklyn, NY 11208 Organization Overview: HousingPlus is a value driven nonprofit organization focused on assisting women in building community and transforming their lives. HousingPlus is actively seeking to provide support, training and opportunities that foster growth and well-being for its staff as well as the women we serve. The mission of HousingPlus is to provide permanent, affordable housing and comprehensive services to women, including women with children, and gender expansive people to support them in overcoming poverty, homelessness, addiction, trauma and the effects of incarceration, in order to build lives of stability, and to define and realize goals for themselves and their families. Since its beginning in 2002, HousingPlus has worked to address the lack of housing and services for women who have historically been underserved and marginalized, especially women impacted by the criminal justice system, and for the past 10 years, also female Veterans. Over the next three years, HousingPlus' programs will continue to grow, along with its commitment to serving vulnerable populations. Please consider joining a team committed to building brighter futures for all! Please visit our website for more information regarding our organization: . Please do not call or email HousingPlus regarding the status of your application. Position Summary: The Director of Mental Health will serve as the primary liaison between the agency and other agencies in the mental health continuum (e.g., state hospital, community case management, adult foster care homes, etc.). Supervisory Responsibilities: • Directs the day-to-day operations of the program and implements programmatic and administrative policies and procedures to attain program goals and objectives., • Supervises the service staff, evaluates employee performance, and makes recommendations for human resources actions to the mental health vice president., • Develops and implements programmatic and administrative policies and procedures to attain program goals and objectives., • Oversees quality assurance in the program's service delivery including clinical care and documentation., • Supervises a clinical care manager, social workers, and MSW interns., • Oversees the program's productivity to meet established standards and to ensure continuity of care in the provision of comprehensive services., • Coordinates communication with other service components of the agency and outside agencies involved with agency clients., • Adheres to the agency's policies and procedures., • Serves on agency committees, working groups, and other bodies as assigned., • Clinical expertise in crisis intervention, skill in working with the mentally ill population, and with individuals undergoing acute episodes of psychiatric distress; skill in diagnosis and assessment., • Ability to work as part of a comprehensive community mental health team and to represent the agency in the community., • Skills in supervising, evaluating, and disciplining staff of professionals and paraprofessionals., • Familiarity with community support systems, health care and human service resources, court and police activities, etc., • Good organizational skills and administrative abilities., • Flexibility in days and hours available for scheduled work including weekends., • Knowledge of and the ability to adhere to a professional code of ethics., • Licensed Master Social Worker (LMSW) required., • Licensed Clinical Social Worker (LCSW), preferred., • Appropriate professional registration/certification by state/national authority required., • At least five years of professional experience in the mental health or human services fields required with at least three years at the supervisory level preferred., • Prolonged periods of sitting at a desk and working on a computer., • Must be able to lift up to 15 pounds at times.

Job Description Discover Your Purpose with Us at Discovery Senior Living! As Director of Health & Wellness, you’ll play an essential role in enriching the lives of seniors, creating meaningful connections, and making a difference every single day. Your Role: As the Director of Health & Wellness, your role includes overseeing the clinical and care services for our Independent Living / Assisted Living / Memory Care community. You’ll lead a team of licensed nurses, care managers, and support staff to ensure residents receive exceptional care and service in accordance with state, federal, and organizational standards. Through leadership, communication, and compassion, you will foster a culture of clinical excellence and resident-centered care. What You’ll Do: Clinical Leadership & Compliance • Ensure compliance with all federal, state, and local regulations, as well as company policies and ownership standards, • Oversee assessments, service plans, and resident health documentation in accordance with state requirements, • Monitor clinical outcomes, implement corrective action, and lead quality improvement initiatives, • Partner with the Executive Director and department heads to align resident health and safety goals with community operations, • Lead the clinical team in providing exceptional care, including wellness checks, medication management, and service plan updates, • Ensure resident service plans are accurate and updated to reflect current health status, • Partner with physicians, pharmacy consultants, and allied providers to ensure continuity of care, • Hire, train, schedule, and supervise nurses, care managers, and other clinical team members, • Provide ongoing coaching, feedback, and professional development opportunities for staff, • Foster teamwork, accountability, and a culture of compassion and service excellence, • Registered Nurse (RN) or Licensed Practical Nurse (LPN) license in good standing in the current state required; RN preferred [Insert requirement depending on community/state: “RN required” or “LPN or RN considered”], • Minimum of one (1) year of nursing leadership experience; senior living experience preferred, • BLS Certification required, • Strong leadership skills with the ability to motivate, develop, and manage a clinical team, • Excellent communication, organizational, and problem-solving abilities, • Proven ability to manage multiple priorities in a fast-paced environment, • Proficiency with Microsoft Office and electronic health record systems, • [Insert if applicable: Participation in rotating on-call schedule required], • Enjoy a comprehensive benefits package – medical, dental, vision, PTO, 401(k) and more for eligible positions, • Thrive in a purpose-driven environment that puts residents first, • Join a collaborative, supportive leadership team that values your voice, • Competitive wages, • Early access to earned wages before payday!, • Flexible scheduling options with full-time and part-time hours, • Paid time off and Holidays (full-time), • Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time), • 401(K) with employer match, • Paid training, • Opportunities for growth and advancement, • Meals and uniforms Discovery Management Group is part of the Discovery Senior Living family of companies, a recognized industry leader for performance, innovation and lifestyle customization that today, ranks among the 2 largest U.S. senior living operators. Discovery Management Group specializes in managing and enhancing senior living communities across the United States. With a focus on innovation, operational excellence, and lifestyle personalization, Discovery Management Group plays a vital role in serving more than 6,500 residents nationwide. Equal Opportunity Employer We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V A Note to Applicants This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis. Agency Policy We do not accept unsolicited resumes from staffing agencies. Please refrain from contacting hiring managers directly. Employment Scam Warning We only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking information.

Job Description Catholic Charities of the Archdiocese of Newark is currently seeking a Full Time – LCSW Program Manager for our West Side Children’s Counseling program located in Jersey City, NJ. West Side Children’s Counseling Center (WSCC) provides child, adolescent and young adult mental health counseling services and family therapy. The program offers various modalities of counseling, psychiatric evaluation, case management and medication management services specially designed for children and adolescents. Located in Jersey City, the program serves youth and families in Hudson County. Job Description for the FT LCSW Program Manager: • Provide managerial and clinical supervision for a children's outpatient counseling center in compliance with NJ outpatient licensing regulations., • Ensure that the program meets its contractual obligations, monitor and address productivity of staff and insure the necessary flow of referrals into the program, complete required reports for the state as well as internal statistics, and manage the program budget., • Provide clinical supervision to staff with an eye towards ongoing staff growth and development as well as recommend, guide and insure the use of clinical best practices in the program., • Manage the program’s day-to-day operations and implementation, maintaining data, hiring and supervising staff, negotiating relationships with other entities, and problem solving to ensure the smooth running of the program., • Oversee clinical service delivery for the program, maintain accountability for the professional standards within the program, develops and implements policies and procedures for the program, and runs weekly clinical team meetings., • Propose ideas for program development and service enhancements; work collaboratively with the program psychiatrist on coordination of care issues, and collaborate with other children and family service division managers and systems to maintain strong partnerships and collaboration., • Interface with the state CSOC system as needed, and attend community meetings in Hudson County and with the state to represent the program. Schedule for the FT LCSW Program Manager: • Master’s degree in related field, • LCSW; 2 years of clinical experience working with children, adolescents and their families Visit our website ccannj.com Internal Applicants: Please be advised that current employees applying to open positions within the Agency are required to fill out an Agency Internal Job Application Form which is available for download to all employees on HR's public folders in Outlook. Please forward the completed form to HR via email to the agency email address indicated at the end of the application form. Agency Mission: In response to the Gospel of Jesus Christ, Catholic Charities, as a ministry of the Archdiocese of Newark, serves the poor and marginalized and advocates for their needs in order to promote the inherent dignity and worth of all people without regard to race, religion, or culture. Benefits: CCAN offers a competitive compensation and comprehensive benefits package for employees, with an 80/20% cost split between employers (80) and employees (20). CCAN is an equal opportunity employer. M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, gender expression, national origin/ancestry, citizenship status, disability, age, marital or family status, and military or veteran status. Potential eligibility for federal student loan forgiveness. Powered by JazzHR xAGObVLDRc

Job Description Since 2009, The Dorm has been a mission-driven, client-centered mental health organization that has been bringing comprehensive, evidence-based treatment to young adults, ages 18-30. We are looking for a passionate licensed clinical supervisor to join our multidisciplinary New York City team and contribute to our goal of making a difference. The Clinical Supervisor will manage a team of clinicians, providing supervision and professional development support. As a clinical leader, the Clinical Supervisor helps inform day-to-day clinical care. Additionally, Clinical Supervisors provide individual and group therapy to young adults and serve as coaches to clients and families. With us, you’ll be part of the next frontier in mental health care with an integrative treatment model and outcomes research approved by a third-party validated Institutional Review Board (IRB). We blend individualized therapy and skills coaching, hands-on family work, group-based clinical support and a bustling community and social Clubhouse experience unseen elsewhere in our industry. With competitive salaries between $90,000 and $100,000 (based on background/experience) and a proud commitment to diversity in the workplace that affirms all races, genders and backgrounds, our strength is our community and we hope that includes you! What You Will Do: • Provides individual, group and family therapy for The Dorm clients and family members, as applicable., • Provides life-skills coaching off-site in the community and in clients’ apartments as clinically indicated., • Conducts Bio-Psycho-Social Assessments and comprehensive intakes of all prospective clients., • Maintains accurate and up to date charts that are in compliance with the expectations and standards outlined in The Dorm’s Policy and Procedure manual., • Participates in weekly supervision, group supervision, and co-facilitator supervision as indicated by direct supervisor., • Responsible for at least 65 hours of clinical work per month., • Provides supervision to clinical team/adjunct team individually and at group level around best practices, organization, documentation and time management., • Participates in Utilization Reviews as needed and instructed by Operations Manager., • Participates in On-Call weekly coverage system on a rotating basis up to four times per year., • Must have LCSW license., • State Licensure in social work or counseling required., • The ideal candidate has 1-3 years of clinical supervisory and management experience., • Extensive experience treating personality disorders is strongly preferred., • Spotlight: The Dorm Clinic. As a full time employee of The Dorm, our clinicians are invited to participate in The Dorm Clinic: our in-house group practice that provides clients and families continued individual psychotherapy. Our clinicians are compensated at a rate of $125/hr in addition to their full time salary and benefits!, • Full benefits including comprehensive medical, dental, vision and a 401K with up to 3% company match, fully vested after 3 years, • Flexible PTO - for a team that’s rested, recharged and feeling their best, • Free in-house clinical trainings, DEIB trainings and yearly spending allowance for continuing education credits (CEUs), • Long term treatment model: Form deep therapeutic alliances and be a bigger part of your clients’ journeys (avg client length of stay is 12 months), • Flexible, creative, team-based work environment in the heart of NYC and in an inspiring, centrally-located therapeutic setting, • Limitless opportunities to expand your therapeutic impact: work with our research team; support our groundbreaking student scholarship program; be featured in the media on topics that matter; or pilot a new treatment group — At The Dorm, it's all possible!, • We are family-owned and operated and proud to be a trusted, CARF-accredited organization

Job DescriptionAt Rowan, we are all about making ear piercing experiences a celebration full of joy! Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses – and celebration to every customer with our joyful approach to piercings and jewelry. Our priority is to offer a fun, celebratory, and safe ear piercing experience for everyone. When we say piercing for all, we mean it. Everybody is invited to this ear party! About This Role: Rowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone! What you’ll do:Customer Service: • Create magical and memorable customer experiences by combining top-notch clinical care with a celebratory atmosphere during each piercing session., • Ensure customer's safety and comfort and smooth flow of customer care., • Provide confident, clear, and professional communication with clients throughout their entire piercing experience., • Create a comforting atmosphere for customers, easing their concerns to ensure a relaxed and confident piercing experience., • Educate customers on aftercare, promoting Rowan's After Care to support healing and ensure their well-being., • Conduct a thorough ear evaluation to find the perfect earring placement and offer personalized styling advice., • Actively monitor the customer experience, quickly addressing and resolving any issues to maintain Rowan's clinical piercing standards., • Maintain a sterile and aseptic environment at the nurse station and on the procedure tray, ensuring all surfaces, instruments, and supplies are clean and properly sanitized to prevent contamination and promote customer safety., • Use your expert knowledge of skin care and infection control and prevention to provide professional and personalized piercing services. Studio Support:, • Collaborate with the Studio Manager to keep operations running smoothly and foster a joyful, celebratory atmosphere., • Flexibility to fill shifts as needed., • May mentor and train new nurses to uphold Rowan's Clinical Piercing Standards, including shadowing piercing services and observing customer interactions., • Stay attentive to anything that could impact the customer experience, and quickly report any issues to management while collaborating to resolve them.Inventory and Supplies:, • Ensure all piercing stations, including the nurse cart, mayo stand, and nurse nook, are always stocked with the necessary supplies and ready for any customer needs., • Ensure the safety and cleanliness of our services by sterilizing jewelry and needle piercing instruments.Studio Operations:, • Follow state, federal, and CDC guidelines closely to ensure a sanitary and safe piercing experience.Sales:, • Ensure high-quality performance to support key studio metrics, including revenue growth, efficiency in piercing services (e.g., piercings per hour), increasing average order value, and boosting sales., • Educate customers on Rowan After Care, and the benefits of bringing home an extra pair of hypoallergenic, non-piercing jewelry to promote healing.Reporting and Communication:, • Quickly address and escalate operational concerns, ensuring clear communication with management and team members to implement solutions efficiently.What you bring to the table:, • Required Certifications: Active RN or LPN/LVN License., • Professional and engaging customer care approach., • Warm, friendly, team player with an entrepreneurial spirit., • Excited to create celebratory, memorable experiences for our customers., • Skilled in providing both technical and non-technical information to customers and community members., • Interest in working in a retail environment with sales goals., • Obsessive attention to detail., • Availability to work a flexible schedule, including during peak times such as holidays and weekends., • Open to all experience levels; newly licensed nurses are welcome. Additional training in pediatrics and/or ear piercing is a plus., • Dedicated to delivering exceptional service and maintaining a safe, clean environment for every customer.Nurse Benefits & Perks:, • Compensation: $28 per hour + 100% of earned tips!, • Nurses typically earn an additional $25 per hour in tips once fully trained! Tips aren’t guaranteed and can vary by location., • Paid accrued Vacation and Sick Time for full-time employees., • Medical/Dental/Vision Health Plans for full time employees., • Employee Assistance Program (EAP) Resources., • 401k and Roth IRA Plans., • Generous employee discounts on our amazing products and services!

Job DescriptionJob Title: Clinical Care Coordinator (Remote) – Text-Based APCM Program Department: Clinical Operations Location: Remote (Flexible remote schedule across CST, EST, or PST time zones) Position Type: Full-Time OVERVIEW Our team is growing! Jaan Health is seeking dynamic and motivated Licensed Practical Nurses (LPNs) Clinical Care Coordinators to join our care team and will report to the Clinical Operations Manager. This role requires strong clinical knowledge, adaptability, and the ability to thrive in a fast-paced, patient-centered environment. The LPN will support chronic care management (CCM) and advanced primary care models (APCM) by providing direct patient engagement, care plan support, and clinical triage. This position is remote and offers health benefits as well as a retirement plan and paid days off. Our company serves 90+ clients who care for over 50,000 patients. We are a rapid-growth B2b SaaS company that offers our clients a software platform called Phamily () to provide connected care management to their patients. Phamily keeps patients in contact with their care manager, who regularly checks up on them and acts as a resource for any concerns they might have about their health in order to keep them happier and healthier for longer. About the Role We are seeking a compassionate, organized, and tech-savvy Clinical Care Coordinator to support patients with chronic conditions in our text-based Advanced Primary Care Management (APCM) program. This remote role focuses on delivering proactive, high-quality care through digital communication tools, driving better health outcomes for Medicare and older adult populations. This position is ideal for healthcare professionals who thrive in a virtual care setting, value patient engagement, and are skilled in critical thinking and care coordination. Candidates in other locations may apply, but applications will be held until there are additional resources needed outside of the initial target areas. Key Responsibilities • Serve as the first line of communication for patients via a secure, text-based platform, • Monitor and respond to patient messages and check-ins in a timely, compassionate, and professional manner, • Identify, assess, and triage clinical concerns, SDOH needs, and care coordination barriers, • Develop and update personalized care plans for patients with chronic conditions (e.g., hypertension, diabetes, COPD), • Develop, implement, and revise care coordination workflows or protocols to support the evolution of the care model to improve efficiency and scalability, • Analyze patient data or trends to identify care gaps or improve outcomes, • Independently making decisions on patient outreach priorities, resource allocation, or escalation paths, • Lead quality improvement initiatives or case review meetings, • Serve as a liaison for payer utilization management, interpreting policy, and advising on compliance, • Track engagement, log care time, and document all communication per HIPAA and program guidelines, • Identify and troubleshoot issues that arise during new program iterations, escalating to leadership when there are critical impacts or opportunities for system-wide improvements, • Collaborate with RNs, NPs, and Social Workers to ensure timely escalation and follow-through Key Skills & Qualifications • 2+ years of experience in a clinical or care coordination role (primary care, chronic care management, home health, etc.), • LPN w/ compact license strongly preferred, • Strong critical thinking and problem-solving skills in a fast-paced environment, • Ability to independently manage a digital patient panel and prioritize escalations effectively, • Excellent written communication and documentation skills, • Comfort using EMRs, care coordination platforms, and digital messaging tools, • Knowledge of Medicare CCM/APCM programs a plus, • Bilingual (Spanish) is a bonus but not required, • Must be located within the continental United States and have access to reliable internet and ability to work in a specified time zone - either CST, EST, or PST depending on client and candidate location, • Access to Internet 5GSchedule & Work Environment, • Full-time, Monday–Friday, • Flexible remote schedule across CST, EST, or PST time zones, • 1-hour lunch break, daily huddles with manager/team, • Ongoing support from a multidisciplinary care teamWhy Join Us?, • Mission-driven organization focused on health equity and innovative digital care, • Collaborative, diverse, and growth-focused culture, • Opportunities for professional development and internal promotion, • Competitive compensation and benefits package, • Be part of redefining how care is delivered—one text at a time

Job DescriptionBenefits: • Paid time off, • Parental leave Pay Range: $46-53 per hour Primary Responsibilities - Clinical: • Supervise and facilitate The Bravest Children group and individual counseling services for children under 18., • Develop curriculum and materials with the senior clinical staff and COO, ensuring that educational materials align with the programmatic and organization goals., • Manage the clinical and support staff assigned to the program, collaborating with the COO for performance management and professional development initiatives., • In addition to facilitating group services, maintain a reasonable caseload of clients, providing mental health counseling services including assessment, diagnosis, treatment planning, and therapy to individuals or families., • Maintain accurate and up-to-date client records, including progress notes and treatment plans, in accordance with Friends of Firefighters policies and procedures., • Collaborate with other mental health professionals, medical professionals, and social service providers to ensure that clients receive comprehensive and coordinated care., • Work closely with the senior clinicians and COO within regular team meetings and supervision sessions, ensuring the integration of best practices and the overall well-being of Friends of Firefighters clinical program operations., • Assist in the assessment and intervention of difficult client situations per Friends of Firefighters guidelines, ensuring high quality care, effective treatment plans, and appropriate documentation and reporting of clinical escalations.Administrative:, • Collaborate with the administrative team, supporting the intake and scheduling of clients for groups or providing referrals to external sources as deemed necessary., • Schedule groups for times and dates that best fit client needs, collaborating with the COO and Director of Communications to ensure appropriate coverage and community awareness., • Monitor and analyze client trends and needs, advising on responses and adjustments within the clinical operations., • Stay up to date with the latest developments, mental health trends and therapeutic techniques, sharing relevant findings with the organization., • Assist in the preparation and delivery of educational insights, including curriculum, written publications, or talks or presentations, providing community engagement and understanding of programmatic offerings., • Assist in the interviewing, onboarding and training of new clinical program hires., • Participate in ongoing continuing education and professional development opportunities to enhance clinical skills and knowledge.Qualifications:, • Master's degree in social work, counseling, psychology, or a related field from an accredited institution., • Current licensure as a mental health counselor or social worker in the state of New York., • Strong clinical skills demonstrated through a minimum of 5 years experience, including assessment, diagnosis, treatment planning, and therapy in group and individual settings., • Excellent communication, interpersonal, and organizational skills., • Trauma care or other related experience highly preferred. Friends of Firefighters is an Equal Opportunity Employer (EEO), and we encourage candidates from diverse backgrounds, including those who may not check all of the traditional boxes, to apply. Your unique lived experiences and perspectives are essential to our mission to be able to serve our clientele with empathy, understanding, and cultural competence. We are dedicated to ensuring equal opportunities for all applicants. If you require application assistance or accommodations throughout the application process, please do not hesitate to reach out to us at or by contacting the job poster.

Pay range: $60 - $64/Hr Night Shift - 7:00PM - 7:30AM Job Description: The Clinical Nurse is a Registered Professional Nurse who provides safe, competent quality care based on nursing theory and research to a designated group of patients and significant others. Essential Duties and Responsibilities: PATIENT CARE 1. Delivers patient care by incorporating the tenets of the professional practice model of Relationship Centered Care and through the application of the nursing process based upon theory, research, evidence-based practice, and approved organizational nursing standards., 2. Assesses and evaluates patient care needs and applies critical thinking skills in patient care management., 3. Integrates relevant assessment and intervention skills in the delivery of nursing care., 4. Collaborates with the interdisciplinary healthcare team in the development, implementation, and evaluation of the plan of care., 5. Prioritizes all aspects of patient care including teaching, rounding, coaching, and planning after hospital care and delegating to others as appropriate., 6. Educates patients and caregivers while anticipating needs and readiness to learn, about their plan of care, transition of care, promotion of health, and prevention of disease. 7. Communicates effectively and professionally with patients, family and all members of the Interdisciplinary Patient Care Team., 7. Manages assignments within the Care Delivery Model of Modified Primary Nursing and demonstrates allocation of material resources effectively. PATIENT EXPERIENCE 1. Role models the tenets of Mount Sinai Relationship Centered Care (MSHRCC) through facilitation of the following actions including, but not limited to, Admission Welcome, Bedside shift Report, HELP (High Risk Medications, Equipment, Lines/Drains/Airway, Pain and Plan of Care) AM/PM Care, 5 Minute Sit Down, Purposeful Hourly Rounding, Medication Review, Discharge Wrap Up, and MD/RN Unit Collaboration., 2. Considers the patient's values, preferences, cultural diversity, expressed needs and knowledge in all aspects of care., 3. Establishes and maintains a therapeutic relationship with the patient and family., 4. Uses evidence-based practices to increase understanding of patients' perceptions of care., 5. Initiates service recovery for patients and family members who have concerns and escalates to Clinical Nurse Manager/Assistant Nurse Manager/Nursing Shift Manager or Patient Relations as needed., 6. Demonstrates caring, respect, compassion, empathy and active listening through dialogue, body language and actions., 7. Supports staff use of evidence-based practices to increase understanding of patients' perceptions of care., 8. Conducts Purposeful Hourly Rounding (PHR) on assigned patients addressing the 4 Ps. QUALITY AND SAFETY 1. Practices safe and efficient patient-centered care, identifying and escalating barriers and opportunities for improvement., 2. Demonstrates clinical skills and knowledge crucial to quality and safety in the patient population served., 3. Implements process improvement strategies based on institutional, evidence-based ensure and procedures., 4. Engages in formal and informal peer and institutional review processes., 5. Collaborates with interdisciplinary teams to create and implement quality improvement projects, evidence-based practice activities and nursing research studies., 6. Contributes to quality and safety practices and required compliance measures., 7. Implements principles of high reliability to identify and avoid high risk behaviors to provide a safe environment for patients., 8. Escalates potential safety hazards or gaps from best practice following institutional chain of command protocol., 9. Utilizes institutional information technology by documenting nursing practice to support quality and performance improvement initiatives. Skills: Surgical & Medical Specialties - *** Hospital Duties Continued... OPERATIONS 1. Performs charge nurse duties as assigned., 2. Coordinates with the Clinical Coordinator/Clinical Nurse Manager/Assistant Nurse Manager/Nursing Shift Manager to ensure supplies are appropriately utilized and inventory is sufficient for patient care., 3. Escalates material or staffing resource deficits to charge nurse, Clinical Nurse Manager/Assistant Nurse Manager or Nursing Shift Manager., 4. Demonstrates patient focused and cost effective approaches to patient care in terms of equipment, staff, supplies and all other resources., 5. Documents in an accurate and thorough manner in compliance with hospital, regulatory and legal requirements and standards of care., 6. Facilitates patient throughput on shift basis. PROFESSIONAL DEVELOPMENT 1. Contributes to the environment of care to support clinical colleagues, patients and their families and members of the healthcare team., 2. Advances clinical competence in nursing practice to progress from novice to expert., 3. Projects a professional image to colleagues and communicates with styles and methods that demonstrate caring, respect, compassion and empathy., 4. Incorporates ethical principles into decision making for patient and family., 5. Encourages and demonstrates a spirit of scholarship, inquiry, life-long learning and innovation for self and others., 6. Acquires knowledge and skills relative to the role, patient population, clinical specialty and local and/or global health community needs., 7. Participates in shared decision making through specialty practice councils, nursing department committees and unit initiatives. Skills: NYS RN License BLS, ACLS 2 years of ICU experience Minimum 2 years RN experience 1 year travel experience for Travel positions, not required for Per Diem positions EPIC experience highly preferred Avg Unit Census = 13.6 14 Beds per Unit 3x12 Schedule

Pay Ranges : $60---$67 Shift Timings : 7am-730pm Job Description: The Clinical Nurse is a Registered Professional Nurse who provides safe, competent quality care based on nursing theory and research to a designated group of patients and significant others. Essential Duties and Responsibilities: PATIENT CARE 1. Delivers patient care by incorporating the tenets of the professional practice model of Relationship Centered Care and through the application of the nursing process based upon theory, research, evidence-based practice, and approved organizational nursing standards. 2. Assesses and evaluates patient care needs and applies critical thinking skills in patient care management. 3. Integrates relevant assessment and intervention skills in the delivery of nursing care. 4. Collaborates with the interdisciplinary healthcare team in the development, implementation, and evaluation of the plan of care. 5. Prioritizes all aspects of patient care including teaching, rounding, coaching, and planning after hospital care and delegating to others as appropriate. 6. Educates patients and caregivers while anticipating needs and readiness to learn, about their plan of care, transition of care, promotion of health, and prevention of disease. 7. Communicates effectively and professionally with patients, family and all members of the Interdisciplinary Patient Care Team. 8. Manages assignments within the Care Delivery Model of Modified Primary Nursing and demonstrates allocation of material resources effectively. PATIENT EXPERIENCE 1. Role models the tenets of Mount Sinai Relationship Centered Care (MSHRCC) through facilitation of the following actions including, but not limited to, Admission Welcome, Bedside shift Report, HELP (High Risk Medications, Equipment, Lines/Drains/Airway, Pain and Plan of Care) AM/PM Care, 5 Minute Sit Down, Purposeful Hourly Rounding, Medication Review, Discharge Wrap Up, and MD/RN Unit Collaboration. 2. Considers the patient's values, preferences, cultural diversity, expressed needs and knowledge in all aspects of care. 3. Establishes and maintains a therapeutic relationship with the patient and family. 4. Uses evidence-based practices to increase understanding of patients' perceptions of care. 5. Initiates service recovery for patients and family members who have concerns and escalates to Clinical Nurse Manager/Assistant Nurse Manager/Nursing Shift Manager or Patient Relations as needed. 6. Demonstrates caring, respect, compassion, empathy and active listening through dialogue, body language and actions. 7. Supports staff use of evidence-based practices to increase understanding of patients' perceptions of care. 8. Conducts Purposeful Hourly Rounding (PHR) on assigned patients addressing the 4 Ps. QUALITY AND SAFETY 1. Practices safe and efficient patient-centered care, identifying and escalating barriers and opportunities for improvement. 2. Demonstrates clinical skills and knowledge crucial to quality and safety in the patient population served. 3. Implements process improvement strategies based on institutional, evidence-based ensure and procedures. 4. Engages in formal and informal peer and institutional review processes. 5. Collaborates with interdisciplinary teams to create and implement quality improvement projects, evidence-based practice activities and nursing research studies. 6. Contributes to quality and safety practices and required compliance measures. 7. Implements principles of high reliability to identify and avoid high risk behaviors to provide a safe environment for patients. 8. Escalates potential safety hazards or gaps from best practice following institutional chain of command protocol. 9. Utilizes institutional information technology by documenting nursing practice to support quality and performance improvement initiatives. Skills: Cancer Center - *** Hospital Duties Continued... OPERATIONS 1. Performs charge nurse duties as assigned. 2. Coordinates with the Clinical Coordinator/Clinical Nurse Manager/Assistant Nurse Manager/Nursing Shift Manager to ensure supplies are appropriately utilized and inventory is sufficient for patient care. 3. Escalates material or staffing resource deficits to charge nurse, Clinical Nurse Manager/Assistant Nurse Manager or Nursing Shift Manager. 4. Demonstrates patient focused and cost effective approaches to patient care in terms of equipment, staff, supplies and all other resources. 5. Documents in an accurate and thorough manner in compliance with hospital, regulatory and legal requirements and standards of care. 6. Facilitates patient throughput on shift basis. PROFESSIONAL DEVELOPMENT 1. Contributes to the environment of care to support clinical colleagues, patients and their families and members of the healthcare team. 2. Advances clinical competence in nursing practice to progress from novice to expert. 3. Projects a professional image to colleagues and communicates with styles and methods that demonstrate caring, respect, compassion and empathy. 4. Incorporates ethical principles into decision making for patient and family. 5. Encourages and demonstrates a spirit of scholarship, inquiry, life-long learning and innovation for self and others. 6. Acquires knowledge and skills relative to the role, patient population, clinical specialty and local and/or global health community needs. 7. Participates in shared decision making through specialty practice councils, nursing department committees and unit initiatives. Skills: NYS RN License BLS 2 years of medicine and chemo experience Minimum 2 years RN experience 1 year travel experience for Travel positions, not required for Per Diem positions EPIC experience highly preferred Avg Unit Census = 35.1 36 Beds per Unit 3x12 Schedule

The Director of Healthcare Operations serves as a site representative at an assigned healthcare location for all administration and management matters directly related to the specific healthcare site. Responsibilities include: • Executes the provision of administrative and employment services, • Serves as the initial point of contact for the assigned healthcare locations’ leadership on administration and management issues, • Works with Company Departments to ensure system-wide compliance at the assigned healthcare location, • Serves as a project manager to administrative and clinical managers at the assigned healthcare location, • Works collaboratively on the local and system level, along with Company Departments, to manage expense and budgets, • Analyzes and develops timely responses to requests or changes from the assigned locations’ leadership, • Communicate and partner with facility staff to improve system-wide performance, • Identifies local labor-management issues and serves as point of contact for labor issues in partnership with Company Labor Relations, • Maintains oversight of assigned healthcare location team members, • Participates in committees and engagements with assigned healthcare location leadership Qualifications include: • Bachelor’s degree, preferably in Business, Health Care Services, public administration or a similar field; a Master’s degree is preferred, • 5 or more years of progressively responsible management experience within a health care facility or medical group practice Demonstrated competencies in the following areas: • Planning, decision-making and implementation, • Analytical capacity (quantitative and qualitative), • Financial management, • Organizational ability, • Oral and written communication, • Project management, • Ability to build trust through listening, supporting others and demonstrating integrity, • Proficiency in contract management, • Excellent client management and business literacy skills, • Proficient in use of Microsoft Office Suite (Outlook, Word, PowerPoint, and Excel) required, • High attention to detail, • Ability to maintain high standards despite pressing deadlines, • Ability to work well under pressure, adapt to unexpected events, prioritize and multi-task in a deadline driven environment, • Must be able to prioritize a variety of time sensitive tasks, • Knowledge and practical application of Federal, State, and local laws with a solid understanding of the general body of laws surrounding Finance, as well as some experience with HR, • Excellent interpersonal and communication skills Annual salary for this position is $120,000 - $150,000. The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining base salary and/or rate, several factors may be considered as applicable (e.g., location, years of relevant experience, education, credentials, negotiated contracts, budget, and internal equity). Equal Opportunity Employer

Job DescriptionDaniels Health is searching for a customer service oriented individual to join us as a Field Service Representative at Cornell Medical Center. This position is responsible for the inspection and servicing of all products within their assigned hospital or medical center. They will be responsible for maintaining inventory and delivering the first line of customer service on behalf of Daniels. The Representative will team up daily with drivers, operations personnel, sales teams, and corporate support staff to service their assigned hospital location. Cornell Medical Center: 525 E 68th St, New York, NY 10065 Check this out on our YouTube! will your job involve? • Working with clinical staff within Cornell Medical Center to ensure proper healthcare waste segregation, timely container exchanges and container fill accuracy, • Inspection and servicing of all Daniels’ products within your assigned hospital or medical center; this includes entering procedural areas and working around sensitive patients and equipment, • Maintaining adequate inventory levels of container stock at a location and department level, • Clear communications and strong relationship management with hospital staff and Daniels staff, • Communicating and escalating customers issues to your manager to ensure timely response and resolution with usage of a company provided smart phone for daily duties, • Maintaining professional, positive working relationships with customers and other hospital staff independently without direct supervision, • Ensuring staging area is neat and orderly after entering and before leaving the facility, • Standing and walking for a significant part of the day, • Lifting containers weighing up to 50 lbs, • Pushing / pulling wheeled transporters and/or palletized product up to approximately 300 lbs What are we looking for?, • Someone with a can-do attitude who is committed to efficient, timely scheduling and has previous experience in a labor-intensive job. Delivering an integral service to healthcare, this is a hands-on field service role carried out within a hospital setting and will include heavy lifting!!Why work for us?, • Job stability – as an essential service to healthcare we are non-seasonal and recession proof, • Consistent work hours – Monday – Friday (5:30AM - 2:00PM), • Benefits – Full time roles are provided benefits, sick leave and vacation leave from day one!!, • Permanent position – This is a Full-time permanent role of 40 hours per week!

Job DescriptionJob Description As an Operating Room Nurse Manager, you will provide 24/7 leadership and accountability for unit operations and staff performance. You will partner with nursing leadership to develop strategic goals aligned with the organization’s mission, vision, and values, and communicate objectives clearly to build consensus and guide your team toward achieving departmental goals. You will foster a healing environment that promotes patient- and family-centered care while creating a professional workplace that encourages respect, engagement, accountability, and optimal outcomes. Responsibilities • Champion evidence-based, ethical, and compassionate practices., • Manage staffing needs for the unit and collaborate with HR on recruitment and requirements., • Offer guidance and direction to team members and supervisors., • Oversee performance evaluations, promotions, compensation decisions, and corrective actions., • Serve as a role model for clinical, educational, and leadership standards., • Assist team members with career development planning., • Educate staff on new and existing departmental procedures and systems, including technology and fiscal responsibilities., • Manage the unit’s budget, monitor expenditures, and implement corrective actions for variances., • Track and analyze performance metrics to drive continuous improvement., • Ensure adherence to established care delivery models and professional practice standards., • Maintain compliance with all applicable regulations and organizational policies., • Demonstrate current clinical knowledge relevant to the patient population served., • Stay informed on healthcare legislation, standards of practice, and population health trends., • Identify and lead initiatives to improve operations using evidence-based strategies., • Perform related duties as required to support unit and organizational objectives.Essential Skills, • Active Registered Nurse license in New York State required., • Bachelor of Science in Nursing required; Master’s degree preferred., • 6–8 years of General Operating Room / Abdominal Transplant / Robotics nursing experience., • 2–5 years in a leadership or management role required., • Minimum 2 years of Operating Room experience required.Additional Skills & Qualifications, • CNOR certification preferred., • Relevant specialty certifications as applicable., • Prior experience working for a reputable hospital., • An 800+ bed hospital with a 48-room operating suite., • Two Assistant Nurse Managers reporting to you, with oversight of 20–25 employees., • Hospital ranked #1 in NY State and the New York Metropolitan Region, and a U.S. News Best Hospitals Honor Roll Recipient., • 4-day work week (10-hour shifts) with flexibility to adjust based on hospital needs; on-call 24/7 required. This is a Permanent position based out of Westchester, NY. Pay and Benefits The pay range for this position is $100000.00 - $160000.00/yr. Why Choose Northwell Health? Top Benefits Highlights Comprehensive Medical Coverage: - Multiple plan options to fit your needs, including Value, Buy-Up, and High Deductible Health Plans (HDHP) with Health Savings Account (HSA) contributions. - Free or low-cost care when you use in-network (Tier 1) Northwell Direct providers: - $0 copays for primary and specialist visits with Northwell Health Physician Partners. - Many services—including preventive care, maternity, lab tests, and more—are covered at 100% when you stay in-network. - Lowest out-of-pocket costs with access to over 39,000 providers, 50 hospitals, and 150 urgent care centers. Generous Well-being Credit Program: - Earn up to $3,400 in paycheck credits annually by completing simple wellness actions. Enhanced Behavioral Health & Family Planning: - Expanded behavioral health options with lower deductibles. - Increased fertility prescription allowance and comprehensive family planning resources, including adoption assistance up to $40,000. Dental & Vision Benefits: - Affordable dental plans with coverage for preventive, restorative, and orthodontic care. - Vision plan covers annual exams, lenses, frames, and contact lenses. Financial Security: - Robust retirement plans with up to 7.5% employer contributions and a competitive pension plan. - Automatic basic life insurance (1.5x salary) and options for supplemental coverage. Disability & Income Protection: - Short-term and long-term disability coverage at no cost to employees. - Buy-up options for increased coverage. Flexible Spending Accounts (FSAs): - Tax-advantaged accounts for healthcare, dependent care, and commuter expenses. Voluntary & Lifestyle Benefits: - Options for accident, critical illness, hospital indemnity, legal, and pet insurance. - Discounts on gym memberships, tuition reimbursement, and student loan repayment. Support for Your Whole Family: - Childcare partnerships, employee assistance programs, and citizenship assistance. Workplace Type This is a fully onsite position in Westchester,NY. Application Deadline This position is anticipated to close on Dec 18, 2025. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email for other accommodation options.

At least 5 years of clinical experience as a registered nurse in an acute care setting three of which include case management or utilization management. The Manager of Case Management will oversee the daily operations of the Care Coordination Department. The right candidate will have extensive knowl

A leading pharmacy chain in New York is seeking a detail-oriented Pharmacy Operations Manager to oversee non-clinical pharmacy operations and ensure a positive patient experience.Responsibilities include managing day-to-day activities, supervising staff, and ensuring compliance with regulations.The

The Clinic Nurse Manager is an experienced clinical leader responsible for managing assigned areas and multiple services within the assigned practice, supervising assigned patient care personnel during clinic operations. The Clinic Nurse Manager is responsible to ensure the safe and effective delive

WCS Healthcare Partners is seeking a local contract nurse RN Case Management for a local contract nursing job in Hudson Valley, New York. • Specialty: Case Management, • Discipline: RN, • Duration: 13 weeks, • 40 hours per week, • Shift: 8 hours, days, • Employment Type: Local Contract Our client, one of the largest non-profit OPWDD organizations in New York, is looking for an RN Case Manager. This is a temp to perm role. Job Function: • Day Shift., • 7am-3pm, 8am-4pm, or 9am-5pm., • The RN Case Manager will oversee direct support professionals in a various home-care settings. Settings range from small houses to apartment complexes. Each Nurse Case Manager will be responsible for about 2 houses with about 5-10 patients in each, at most., • This person will be expected to float between houses each day of the week as per required by patients' needs, but will only need to report to one home each day. They will not need to float among multiple house in a single day., • This is a hands-off nursing position where the candidate will be directing DSP's on how to care for the patients and not doing the hands-on care taking work themselves. This role will require documentation on a regular basis., • The client is very flexible with scheduling, allowing RN case managers to start/stop their day for personal reasons if/when necessary, as well as setting their own schedule on a weekly basis, within reasonable day-time hours. Job Requirements: • New York State RN License., • Willingness to work with IDD population and be flexible with scheduling. ITN1 #LI-DNP 41777 White Cap Search Partners Job ID #41777. Posted job title: RN - Case Manager - Local Contract With WCS Healthcare Partners, every Job Seeker grows stronger, moving one step forward with each job placement. We take the time to get to know the needs and qualifications of each Healthcare professional to match you with the right clinical setting, patient population, merging your compensation and career goals with your desired work environment. Our recruiters are experts at navigating the dynamic nature of healthcare employers to get your resume in front of the right decision makers. NURSING ● Registered Nurses (RN) ● Licensed Practical Nurses (LPN) ● Travel Nursing ● Quality Assurance/Review, Performance Improvement, HEDIS ● Nursing Leadership ● Case Management ALLIED HEALTH ● Technologists: Medical, Laboratory, Cardiac, RadTech, X-Ray ● Therapy: Physical, Occupational and Speech Therapy ● Social Work: LCSW/LMSW, Case Management, Care Coordination ● Med Support: Medical Assistants, Phlebotomy, Surgical/Sterile Techs ● Pharmacists and Pharmacy Techs ● Dental Hygienist, Dental Assistants OPERATIONS & FINANCE ● Practice Management ● Clinical Operations ● Administrative Support ● Reception, Clerical, Call Center ● Claims Appeals/Denials/Reimbursement ● Insurance Pre-Authorizations ● Medical Billing/Coding • 401k retirement plan, • Weekly pay

Job DescriptionEmpower. Unite. Care. MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day. About NYC Health + Hospitals MetroPlusHealth provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly-owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, MetroPlusHealth's network includes over 27,000 primary care providers, specialists and participating clinics. For more than 40 years, MetroPlusHealth has been committed to building strong relationships with its members and providers. Position Overview Under the direction of the Director of Medicaid, the Medicaid Care Manager Team Lead ensures that staff adhere to the Medicaid contractual requirements, policies and procedures, and workflows established to manage the vulnerable Medicaid population. The Medicaid Care Manager Team Lead manages the daily activities of the Medicaid team (Care Managers and Care Management Associates) to ensure quality outcomes in the delivery of member-centered case management including reduction in emergency room visits and hospital admissions, improved member satisfaction, improved member health, and cost effectiveness. Work Shifts 9:00 A.M – 5:00 P.M Duties & Responsibilities • Provide clinical guidance and supervision to assigned Care Managers and clinical support staff to promote efficient and effective delivery of care management services, • Supervise day to day activities to make certain that case management services are provided in accordance with clinical guidelines, established processed and MetroPlusHealth organizational standards., • Supervise the entire care management workflow including case referrals, assignments, interventions and goal setting, follow-up/follow-through activities, documentations, and escalations., • Ensure care management activities are conducted in a safe, efficient, and effective manner to promote continuity and quality of care., • Review, develop and modify day to day workflows to ensure timely follow up., • Perform ongoing quality review of cases to ensure accuracy and compliance., • Evaluate and document staff performance; coach staff to improve both quality and quantity of skills attaining optimal performances., • Utilize data to track, trend and report productivity and outcome measures, work with the management team to implement necessary improvement strategies., • Coordinate Interdisciplinary Care Team rounds with providers, care managers and care management associates, this include scheduling meetings, identifying members for presentation, and ensuring completion and documentation of follow up activities., • Collaborate Behavioral Health to develop strategies and best practices that lead to desired goals and objectives for members who are co-managed., • Use expert verbal and non-verbal communication skills to motivate and gain co-operation of members and their caregivers., • Resolve issues and mitigate conflict encountered during daily operations, appropriately escalate issues to the Director of Medicaid, • Identify and report potential risk, operational opportunities, and barriers encountered., • Conduct monthly audits for the purpose of departmental/organizational reporting and providing formal feedback to case management staff., • Create and submit operational weekly/monthly/quarterly reports., • Work with the leadership team to develop and implement ongoing training and development efforts., • Actively participate in staff training and meetings., • Encourage regular communication and inform staff of relevant departmental and organizational updates., • Develop and maintain collaborative relationships with clinical providers, facility staff and community resources., • Ensure staff comply with orientation requirements, annual and other mandatory trainings, organizational and departmental policies, and procedures., • Perform other duties as assigned by Director.Minimum Qualifications, • Bachelor's Degree required, Master’s in nursing preferred., • A minimum of 5 years of Care Management experience in a health care and/or Managed Care setting required., • Minimum of 2 years managerial/leadership experience in a Managed Care and/or healthcare setting required., • Proficiency with computers navigating in multiple systems and web-based applications., • Must know how to use Microsoft Office applications including Word, Excel, and PowerPoint and Outlook., • Ability to proficiently read and interpret medical records, claims data, pharmacy and lab reports, and prescriptions required, • Valid New York State license and current registration to practice as a Registered Professional Nurse (RN) Issued by the New York State Education Department (NYSED)., • Integrity and Trust, • Customer Focus, • Functional/Technical Skills, • Confident, autonomous, solution driven, detail oriented, nonjudgmental, diplomatic, resourceful, intuitive, dedicated, resilient and proactive., • Strong verbal and written communication skills including motivational coaching, influencing, and negotiation abilities., • Holds themselves to high standards of excellence, • Time management and organizational skills., • Strong problem-solving skills., • Ability to prioritize and manage changing priorities under pressure., • Ability to work closely with member and caregiver., • Ability to form effective working relationships with a wide range of individuals. #MPH50 #LI-Hybrid Benefits NYC Health and Hospitals offers a competitive benefits package that includes: • Comprehensive Health Benefits for employees hired to work 20+ hrs. per week, • Retirement Savings and Pension Plans, • Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts, • Loan Forgiveness Programs for eligible employees, • College tuition discounts and professional development opportunities, • College Savings Program, • Union Benefits for eligible titles, • Multiple employee discounts programs, • Commuter Benefits Programs

Job Description Overview Physician Affiliate Group of New York, P.C. (PAGNY), a multispecialty medical practice group, staffs several municipal hospitals and clinics within New York City through an affiliation agreement with NYC Health + Hospitals. PAGNY’s corporate staff provides administrative, practice management and human resources services in support of its more than 3,000 clinical providers. The mission of NYC Health + Hospitals is to extend equally to all New Yorkers, regardless of the ability to pay, comprehensive health services of the highest quality in an atmosphere of humane care, dignity, and respect. Their Values are built on a foundation of social and racial equity and has established the ICARE standards for all staff. NYC Health + Hospitals is the nation’s largest municipal health care delivery system in the United States. Dedicated to providing the highest quality health care services to all New Yorkers with compassion, dignity and respect, and regardless of immigration status or ability to pay. Responsibilities The Affiliate Operations Coordinator, under the direction of the Senior Manager, Human Resource Operations, is responsible for all aspects of administrative support, employee file maintenance and ensuring employee files are compliant and kept to required standards. Acting as a backup for HR team, the Affiliate Operations Coordinator will field employee questions and concerns for follow-up and is expected to serve as the outward facing team member for HR Department. • Assists Human Resources team with onboarding, continuing medical education (CME) credits tracking, and other related transactions, ensuring all required documents are uploaded to HRIS for employee personnel files., • Execute frequent and ongoing file audits, focusing on identifying and following up on any missing documents and expired certifications. Assists with scheduled and unscheduled audits., • Manages compliance with mandatory and non-mandatory training, performance assessments, professional licensure, and aptitude exams, etc., • Maintains detailed calendars, prioritizes meeting requests and logistics., • Supports on-site leadership, attending meetings, taking minutes, preparing correspondence, and financial reports., • Oversees conference room scheduling, related catering orders and supplies for special events., • Operates and maintains standard office inventory. Reports any malfunctioning equipment, maintenance and housekeeping issues to site leader, vendors, or building management and notifies staff, when necessary., • Receives deliveries, sorts and distributes incoming mail and organizes outgoing courier deliveries and documents., • Prepares and reviews complete and accurate invoices and expense reports in a timely fashion. Qualifications • Associate degree preferred, or equivalent combination of education, training, and at least 2-4 years’ experience in a healthcare setting., • Previous experience with managing a high volume and the ability to establish and maintain effective working relationships with all levels of staff., • Proficient use of Microsoft Office Suite (Outlook, Word, PowerPoint, and Excel) required., • High attention to detail with the ability prioritize tasks in a deadline driven environment., • Consistently display the highest degree of integrity, professionalism, and discretion., • Excellent interpersonal and communication skills. Benefits: • Competitive compensation package, • 10% 401K company contribution after one year of service, with 3% company contribution starting day one, • Choice of a three tiered, starting at FREE medical plans starting day one, • Excellent dental insurance including orthodontics coverage starting day one, • Generous paid time off program Annual Salary = $45,000.00 - $55,000.00 The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining base salary and/or rate, several factors may be considered as applicable (e.g., location, years of relevant experience, education, credentials, negotiated contracts, budget, and internal equity). Physician Affiliate Group of New York, P.C. (“PAGNY”) is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online. If you wish to view PAGNY’s EEO policies, please click here. Please click here to view the Federal “EEO is the law” poster or visit for more information.

A behavioral health organization in New York seeks a General Manager for New Products to oversee strategy and execution of clinical offerings focused on Substance Use Disorder treatment. This role requires at least 10 years of experience in business operations or healthcare innovation and a proven r

Reviews unit progress, changes, and compliance with quality and safety metrics with clinical nurses and other members of the healthcare team. The Nurse Manager (NM) is responsible for the management of nursing practice and operations on a designated unit/service setting such as inpatient, procedural

The Administrative Manager plans, directs and oversees all administrative operations, human resources, and/or clinical services. Manages and coordinates activities of clerical, administrative and call center personnel of the department. Conducts training for staff to carry out departmental programs

POSITION SUMMARY: The Clinical Supervisor, in collaboration with and under the direction of the Nursing Department Director/Manager, is accountable for ongoing shift leadership and operations of a clinical department and for nursing care safety and quality. The Clinical Supervisor uses sound human r

Collaborates with managers and staff at all PCC CTO campuses to support growth and consistent operational standards. The Nurse Manager is responsible for the day to day operations of the unit, supervision of research nurses and clinical research coordinators, ensuring all clinical staff maintain goo

Reviews unit progress, changes, and compliance with quality and safety metrics with clinical nurses and other members of the healthcare team. The Nurse Manager (NM) is responsible for the management of nursing practice and operations on a designated unit/service setting such as inpatient, procedural

The Clinic Nurse Manager is an experienced clinical leader responsible for managing assigned areas and multiple services within the assigned practice, supervising assigned patient care personnel during clinic operations. The Clinic Nurse Manager is seen as an expert in clinical practice topics and i

Leads shared decision making through unit/service practice councils, nursing department and hospital committees, and clinical service/unit initiatives. The Nurse Manager is responsible for the management of nursing practice and operations on a designated unit/service. He or she works closely with th

Nonprofit Organization As a mission-driven nonprofit, BAYADA offers eligibility for the Public Service Loan Forgiveness (PSLF) Program to help reduce student loan debt. The RN Clinical Manager oversees the day-to-day clinical operations of pediatric home care services. Lead and supervise a team of

Job Description Hi, we're Oscar. We're hiring a Manager, Formulary & Medical Pharmacy Operations to join our Pharmacy team. Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role You will oversee and manage clinical pharmacy initiatives driving affordability savings including core formulary management operations. You will partner across Pharmacy, Medical Economics, and the Office of Clinical Affairs to operationalize pharmacy related workflows and monitor existing savings initiatives for drugs on both the pharmacy and medical benefits. You will report to the Senior Manager, Formulary Operations and Pharmacy Utilization Management. Work Location: This position is based in our New York, NY office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid Pay Transparency: The base pay for this role is: $144,000 - $189,000 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses. Responsibilities • Provide insights and recommendations for trend management and clinical effectiveness, including serving as a key contributor in the enterprise affordability process for pharmacy, • Manage the pipeline of enterprise affordability projects across the pharmacy department (program operations and clinical) and oversee the performance of active initiatives, • Partner with leads across the organization as necessary in order to communicate, understand and identify upstream and downstream impacts to the business, • Contribute to the design and implementation of clinical programs focused on improving patient outcomes and reducing costs., • These programs may include medication adherence initiatives, chronic disease management programs, and patient education efforts, • Operationalize, develop and maintain a clinically appropriate and cost-effective formulary by operating and managing Oscar's P&T committee, which includes evaluating new developments in the drug treatment landscape and providing recommendations on how to manage new to market drugs and new drug indications., • Oversee and optimize medical pharmacy preferred drug lists and strategies to supports utilization of lowest unit cost infusion products, • Provide written recommendations with responses and corresponding documentation for regulatory inquiries, feedback on future legislation, and other business questions that probe at formulary operations., • Accountable and responsible for maintaining mental health parity NQTL responses and working cross-functionally for future filings and responding to ongoing objections during the audit process., • Compliance with all applicable laws and regulations, • Other duties as assignedQualifications, • Doctor of Pharmacy degree (PharmD), • 4+ years working for PBM or Payer in clinical pharmacy operations, • 4+ years leading cross-functional teams/projects and change management, • 3+ years supporting formulary management (P&T Committee, clinical policy development, formulary run operations)Bonus points, • Residency Training At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team () to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy.

The Program Manager, Clinical Research Operations plays a critical role within the Clinical Protocol & Data Management (CPDM) Office of the Herbert Irving Comprehensive Cancer Center (HICCC) at Columbia University Medical Center. The Program Manager is an experienced research professional who provid

Implement the strategic direction of clinical operations in the assigned center in collaboration with the District Manager, Regional Director of Center Operations, and clinical team. The Center (Practice) Manager will lead the team in their center and work collaboratively with the Field Operations t

Job Description About Atria: Atria is a membership-based preventive health care practice delivering cutting-edge primary and specialty care from the comfort of your home, at our practices in New York, Palm Beach, Los Angeles (2026) or wherever you are in the world. We bring together a multidisciplinary team of renowned, in-house physicians to provide proactive, preventive, and precision-based care for Atria members and their families. We aim to optimize the lifespan and healthspan of all our members through meticulous screening and tailored interventions to prevent, reverse, or manage all major chronic diseases. Each member’s care is led by a dedicated Chief Medical Officer who collaborates on your behalf with specialists in cardiology, neurology, pediatrics, gynecology, endocrinology, performance and movement, and more. Our exceptional clinicians also work closely with the 60+ members of the Atria Academy of Science & Medicine, top experts in their respective fields who are available for rapid consults, support, and referrals. The Maître D position at Atria is a pivotal role and responsible for ensuring the Institute is operating effectively which includes coordination of member arrivals and departures, fostering meaningful relationships, delivering on special moments while leading the Hospitality team with foresight and grace. Essential Functions: Guest Experience: • Serve as the face of Atria, providing a warm, professional welcome and ensuring a personalized, memorable experience for each member. This includes recognizing regular and high-profile members by last name and attending to their specific preferences, • Assisting in execution of one sized fits one curated hospitality moments, • Curate thoughtful food and beverage offerings for members and gift amenities for ongoing member engagements, • Direct and alert hospitality services team on each members’ appointment details and testing and how this impacts the service of food & beverage service, ie: fasting, full bladder, etc., • Communicate with upper management about scheduler, guest preferences, and notable issues, • Support Event execution, • Estimate food and beverage needs, place daily orders with vendor partners while keeping track of time management and delivery, • Daily management of hospitality service flow for Atria’s members & reorganization of room assignments as needed, • Manage guest flow and adjust seating strategy in real-time, • Learn and understand the fundamentals of all clinical testing available at Atria, • Immediate responsibilities will include maintaining and supporting the team with hospitality operations and updating member preferences on Monday CRM, manage daily Line Up Notes based on availability and Institute needs, • Coordinate special requests from C-Level, • Maintain member notes, and feedback-worthy experiences to Monday CRM, • Maintain comprehensive knowledge of the menu (including specials and dietary alternatives) and beverage selections to lead staff by example and assist guests with recommendations and pairings Range: $28 - $32 (hourly) Requirements Qualifications & Requirements: • Previous experience in a customer service or luxury hospitality role, preferably in a healthcare or high-end service setting., • Excellent interpersonal, organizational, and communication skills, • Keen attention to detail and the ability to provide personalized service to each member, • Experience with high volume in a luxury hospitality or concierge healthcare environment, • Calm, even-keeled leader who has experience managing teams, • A warm and welcoming personality, with a genuine desire to create exceptional experiences for Atria’s members, • Must be financially accountable, meet outlined budgets, • Operate with speed and grace in high pressure scenarios At Atria, we are proud to offer every member of the Atria team: • Excellent health and wellness benefits, 100% paid by Atria effective date of hire, • Flexible Time Off, • 401k contributions and 4% match starting after 6 months, • Opportunity to participate in continuing medical education programs for maintenance of Continued Medical Education and CEUs for professional licensure, • Fitness Perks including Wellhub +, • Time to give back and make an impact in underserved communitiess

Job Description Take the next step in your career with Morrison Living as a System Resident/Patient Experience Manager (Registered Dietitian)! Location: ArchCare at Mary Manning Walsh Nursing Home & Rehab Center - New York, NY Schedule: Full time Requirement: Must be registered by the Commission on Dietetic Registration. Salary: $75k - $80k We go the extra mile for our Dietitians with benefits designed to support education, career growth, and professional success! Special perks include: • Education Reimbursement – Financial support for advanced learning, • Career Advancement – Growth programs tailored to RDNs, • Board Certifications – Financial rewards for obtaining specialty certifications, • Relocation Assistance – Support when moving 50+ miles (based on location), • Professional Membership Dues, CDR, & Licensure Coverage – We cover your professional fees, • Free CEUs – Through our nutrition education webinar series Why Choose a Career as a Compass Group Dietitian? Compass Group employs over 3,000 RDNs across the United States, making us one of the nation’s largest employers of Dietitians in a variety of settings: • Hospitals and healthcare systems, • Senior living communities, • Schools and universities, • Corporate wellness programs, • Food service operations We offer unmatched opportunities for professional growth: • Specialization, • Leadership development, • Cross-functional career paths The company has earned significant recognition, including being named one of Modern Healthcare's "Top 100 Best Places to Work in Healthcare" for five consecutive years, and appearing on Training Magazine’s Top 125 Organizations list for six straight years. At Compass Group, we prioritize your well-being, work-life balance, and career growth with a comprehensive benefits package: • Health & Wellness – Medical, dental, and vision plans for you and your family, • Financial Security – Life insurance, AD&D, and disability coverage, • Retirement Ready – 401(k) and retirement plans to invest in your future, • Time Off – Flexible/Paid Time Off and holiday pay (varies by site/state), Paid Parental Leave, Personal Leave, • Exclusive Perks – Shopping discounts, commuter benefits, and more, • Wellness & Support – Employee Assistance Program, FSAs, and health programs, • Protection Plans – Identity Theft Protection and pet insurance Job Summary The System Resident/Patient Experience Manager - Registered Dietitian serves as the primary Morrison Living/CCL representative for an assigned healthcare system. This leader oversees all resident/patient experience initiatives, ensuring exceptional satisfaction, employee engagement, financial performance, and compliance with corporate, client, and regulatory standards. The role may manage multiple accounts or supervise Resident/Patient Experience Managers across a region. Essential Duties & Responsibilities Financial Performance (5%) • Tracks financial incentives and penalties linked to satisfaction scores., • Operates within budget and meets/exceeds established performance benchmarks. Customer Relations (15%) • Maintains high client satisfaction and account retention., • Administers and responds to satisfaction surveys; follows up on concerns promptly., • Promotes hospitality and service excellence across all teams., • Customizes satisfaction programs to meet each account’s needs., • Participates in facility committees (e.g., QAPI, Nursing, Food & Nutrition). Operational Excellence (60%) • Implements and monitors resident/patient experience programs for compliance and effectiveness., • Ensures adherence to all regulatory requirements (DOH, CMS, JCAHO)., • Drives continuous improvement in satisfaction scores through collaboration and data-driven actions., • Promotes Morrison Living/CCL culture, standards, and best practices., • Regularly visits accounts to share insights, support teamwork, and identify improvement opportunities., • Leads conference calls and updates with clinical and management teams on trends, goals, and recognition initiatives. People Management (10%) • Mentors and supports on-site management and clinical teams., • Assists with hiring, training, and development of Resident/Patient Experience staff., • Ensures HR policy compliance and fosters positive employee relations., • Recognizes and rewards successful initiatives and employee achievements., • Develops training and coaching plans to strengthen leadership and satisfaction outcomes. Administration (10%) • Oversees reporting, data tracking, and communication with regional and on-site leaders., • Prepares monthly performance updates, client reports, and newsletters., • Evaluates program outcomes and alignment with system and corporate goals. Education & Experience • Bachelor’s degree or equivalent experience, • Must be registered by the Commission on Dietetic Registration, • 3–4 years of hospitality experience (acute or long-term care), • 2–3 years in customer service or experience training, • Prior experience in patient/resident satisfaction initiatives preferred, • Master’s degree or equivalent combination of education and experience, • Healthcare leadership experience Apply to Compass Group today! Click here to Learn More about the Compass Story Associates may be eligible for additional paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. Compass Group maintains a drug-free workplace.