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Job Description Job Title: Senior Product Manager, Job Title: Senior Product Manager, Global Product Management Reports To: VP, Global Product Marketing, ZeptoMetrix Position Location: Buffalo, NY Franklin, MA highly preferred FLSA Status (Exempt/Non-Exempt): Exempt FLSA Status (Exempt/Non-Exempt Position Summary: The Senior Manager, Global Product Management for Molecular Diagnostics is accountable for creating and delivering the new product pipeline for infectious disease and genetic testing. The role is responsible for managing the assigned product portfolio, delivering growth, profitability and share gain for the assigned portfolio, effectively ensuring a strong and competitive portfolio of products that outperforms competition and exceeds customer expectations. This role will leverage market and customer insights into enhancing and developing new and innovative products within the portfolio, as well as partnering with internal teams to ensure final product exceeds customer expectations. The Senior Product Manager will be responsible for driving growth by developing and implementing strategies to further expand the Clinical Lab market for both existing and new products. Key Responsibilities: • P&L responsibility for maximizing global revenues, margins, and growth of assigned products by creating strong and innovative strategic plans for growth within the market., • Drive revenue growth through overall product life cycle management including, but not limited to product line strategy and vision, product line road mapping, product line development in collaboration with Research & Development, Operations, Regulatory Affairs and Commercial teams. Implement appropriate programs to either internally develop, contract manufacture, license or source the appropriate products with the goal of driving revenue & profitability growth of the category portfolio., • Drive product area efforts and coordinate with Corporate Development (M&A) and R&D/engineering to ensure the product roadmap achieves market-positioning, timeline and revenue targets as planned. Look for opportunities to anticipate and respond to market and customer needs by optimizing product portfolio across all possible markets, both existing and new., • Develop strategies with Sales and Marketing to drive market share growth., • Develop and implement appropriate and effective global pricing strategies with Pricing team to maximize profitability and margin., • Partner with Supply Chain to support supplier consolidation and cost reduction initiatives., • Execute competitive assessments and voice of customer/market research to gain market insights for competitive, differentiated product strategies. Demonstrate strong global market understanding and stay current on market direction and drivers through a variety of means including, but not limited to, direct interactions with customers, outside suppliers, partners, and industry contacts., • Gather and prepare all necessary product and technical information and content for the introduction of new products and ongoing product documentation, applications, and testimonials for all products to enable an exceptional customer experience, drive brand awareness and ensure customer loyalty., • Partner closely with the commercial and customer service teams to develop and drive sales enablement strategies, programs and resources to support both the internal MolDx sales team and global distribution channels., • Scientific marketing for the assigned portfolio and markets, including the creation of a Global Speakers Bureau and the development and execution of a Global Publication Plan to produce scientific posters, papers, webinars, and articles in collaboration with commercial and science teams., • Collaborate with global demand generation and customer experience teams to develop and execute strategies aimed at achieving revenue targets for the U.S. clinical lab market., • Performs other duties as assigned Education: • Must possess a Bachelor’s Degree - B.A / B.S. with major/minor in sciences/business required – business, marketing, science, chemistry or engineering; MBA / Master’s Degree / Graduate degree a plus Experience: • Must have at least 10 years of progressive experience in product management / product development, marketing or program/project management within R&D (technical) or Marketing (business/administrative) domains; familiarity with products used in regulated environments, cold storage, or cold chain environments preferred., • Knowledge of molecular diagnostics, infectious disease and genetic testing, laboratory products/applications, actual working laboratory or process / industrial experience or understanding of customer requirements in laboratory or process / industrial products considered / strongly preferred Minimum Requirements/Qualifications: • Potential candidates should have relevant experience in the following areas:, • Proven track record of commercial/program success within a product area, • Prior commercial experience in a product management, sales, or marketing function, • A technical background in life sciences (biology, biochemistry, chemistry) that includes an awareness of technology trends and the evolution diagnostics, especially molecular diagnostics, applications, • Industry-related experience in healthcare or laboratory-based life science markets preferably in diagnostics & molecular control markets., • Understanding of FDA and international regulated markets and how such regulations impact product design, labeling, manufacture, and testing., • A high level of initiative, creativity, and work with little supervision. Ability to build strong executive and peer relationships., • Ability to travel up to 25%, including some international., • Willing to take calculated risks and to learn from mistakes., • Demonstrated ability to successfully balance the achievement of short-term objectives with longer-term strategic goals., • Must possess strong negotiation skills to independently negotiate and manage a relationship with external suppliers/management level personnel, representing company’s interests., • Proficient in standard computer applications, with excellent skills in Excel, Word and PowerPoint. Must be able to obtain, manipulate and analyze data and effectively collate and present information into reports or presentations., • Thrives in a fast-paced, collaborative environment, efficiently works under pressure, within deadlines or other time essential constraints, • Excellent communication skills, both written and verbal, to clearly and concisely communicate to all levels of the organization, • Salary Range: $125k-$135k, depending on location, experience, and qualifications. Plus bonus., • Benefits coverage begins day 1, including the following:, • Medical, Dental, Vision Insurance, • Disability Insurance, • Life Insurance, • 401(k) company match, • Paid Time Off (15 days annually), • Paid Holiday time (10 company-designated days), • Tuition Assistance, • Additional benefits available with company package This position has not been approved for Relocation Assistance. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this job. They are not an exhaustive list of all of the duties and responsibilities associated with it. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.

Job DescriptionSalary: $55,000 - $70,000 + Bonus About Us Orthodent Laboratory (ODL) is a digital orthodontics and dental lab that offers doctors a full range of traditional appliances and digital solutions, providing orthodontists with a pathway to growth and clinical excellence. For more than 40 years, ODL has served orthodontists across the nation by combining exceptional quality with superior customer service. In addition, our commitment to innovation is unparalleled. We are driven by quality and guided by family. Please visit our website to read more about our history. The Role We are currently seeking a Production Manager who will be responsible for managing the daily operations and performance of their assigned production unit. This includes implementing and managing performance, development, and culture initiatives and being accountable for managing and utilizing all people and resources to achieve set production metrics. A primary duty of this role will be people leadership and development, including training and engagement of our highly-skilled staff members to deliver superior products. The success of this role will heavily depend on leadership skills and the ability to empower and engage team members. This is a full-time position at our Buffalo corporate headquarters on Chandler Street in Buffalo. What Youll Do Primary Duties: • Lead a team to ensure efficient production and delivery of orthodontic products while maintaining high-quality standards., • Oversee your team, ensuring resources, staffing, and schedules align with production needs., • Utilize data to drive decisions and improve production results., • Lead team meetings and participate in next level meetings and problem solving with your peer group., • Manage personnel decisions: hiring, quarterly conversations, disciplinary action, succession planning., • Coordinate across departments as needed to ensure smooth operations., • Focus on people leadership and development, including training, mentoring, and staff engagement., • Implement Lean Manufacturing principles to eliminate waste, streamline processes, and maintain consistent hourly production output., • Ensure the on-time delivery of production orders., • Troubleshoot and resolve production issues to minimize downtime and delays., • Collaborate with cross-functional teams to enhance technology, processes, and outcomes., • Departmental production metrics (output, quality, OEE, safety record)., • Continuous improvement initiatives and process optimization., • Team culture, performance management, and retention within your team(s)., • Resource management for your assigned department(s). What Well Love About You • Previous experience in a leadership role in a manufacturing environment., • Bachelors degree (preferred) Technical or Operational in nature., • Demonstrated previous experience in change implementation/management., • Previous experience managing critical equipment (uptime, OEE, PM processes), • Team oriented, high attention to detail and good communication skills to work closely inter-departmentally and within an assigned team., • Demonstrated experience working collaboratively and effectively with organizational leadership., • Strong verbal and written communication skills and the ability to work effectively in a fast-paced, dynamic organization., • Ability to comfortably provide feedback (both positive and constructive) to team members., • Lean Manufacturing experience a plus What Youll Love About Us • Up to 3 weeks Paid Time Off, • 9 Paid Holidays, • Performance Based Bonuses, • 401k with company match, • Company Paid Life Insurance, • Health Benefits such as medical, vision and dental., • Beautiful, clean and new working environment, • Company events

Job Description Job Title: Market Development Manager, Diagnostics Reports To: VP, Global Business Development Position Location: Buffalo, NY (Hybrid) FLSA Status: Exempt Position Summary: The Market Development Manager, Diagnostics is responsible for campaign development, implementation, and results driving global revenue and profitability within the Diagnostics portfolio. The successful individual will grow revenue and margin through effectively positioning and promoting products relative to customer needs and the competition. This role will act as scientific subject matter expert for our molecular control solutions, leading market insights, commercialization of new products, market segment programs, and promotional activities leading to customer acquisition, retention, and share of wallet expansion. The role will work with others in Global Marketing, Business Development, Sales, and Product Management. Roles / Responsibilities: • Achieve revenue and profitability targets for the assigned products, segments, and programs, • Develop a clear and competitive value proposition for all molecular (NATtrol™), serological, antigen, and reference control products, • Develop and execute product line positioning and customer centric messaging, • Develop market specific product content, campaigns, and programs, along with related materials for use by customers, sales, eCommerce, literature, print, email, events, etc. Partner on execution., • Contribute to application specific content builds for key customer segments such as academic, clinical, diagnostics, and other industries, • Oversee and optimize the lead nurturing process, developing targeted email campaigns and workflows to warm up leads, drive engagement, and move prospects through the sales funnel, • Build and maintain relationships with Key Opinion Leaders (KOLs), design and execute Voice of Customer (VoC) initiatives to gather feedback, identify needs, and drive product innovation and messaging, • Catch new product introductions from Product Management and lead the launch commercialization process, • Partner with channel subject matter experts to set clear channel strategies for the portfolio, ensuring channel investments are commensurate with returns, • Lead the development and execution of cross-sell, upsell, and kitting activities, • Develop go-to-market campaigns by aligning and collaborating with Sales, R&D, Regulatory, and Operations teams, • Partner with Commercial Analytics to understand product and segment performance, adjusting strategy and tactics for accelerated growth, • Develop and lead a high-performance marketing team. Ability to drive changes and influence individuals at all levels., • Bachelor’s degree from an accredited institution required; advanced degree (MS or PhD) in Molecular Biology, Microbiology, Immunology, or a related scientific field strongly preferred. A background in business, marketing, or comparable discipline is a plus. Experience: • 3+ years of sales experience in related categories strongly preferred., • 3+ years of experience leading direct reports and/or cross-functional teams Minimum Requirements / Qualifications: • Demonstrated track record of revenue and profitability growth, • Product, segment, and/or channel marketing experience, • Direct experience creating and delivering marketing programs for product categories or customer segments, • Analytical; understands data management and application of data to solve marketing problems, • Strong practices related to measuring campaign effectiveness, attribution/contribution, and testing, • Exhibits great creativity and resourcefulness, with the ability to take calculated and bold risks to meet desired results, • Ability to improve marketing ROI and directly impact revenue, • Thrives in a fast-paced, collaborative environment, efficiently works under pressure, within deadlines or other time essential constraints, • Self-motivated with the ability to manage and prioritize multiple projects, • Ability to travel infrequently, • Possessing a portfolio of past program successes that can be shared in the interview process, • Traditional marketing training in 4P/7P framework, • Hands-on work in new media, social, and online, • Customer insights experience including a VOC toolkit with relevant examples of prior achievements, • Marketing management experience is significantly more aligned for this role than product management experience Compensation & Benefits: • Salary Range: $115,000-$140,000, depending on location, experience, and qualifications., • Annual-Incentive Plan (AIP): Manager-level 10% o Disability Insurance o Life Insurance o 401(k) company match o Paid Time Off (15 days annually) o Paid Holiday time (10 company-designated days) o Tuition Assistance o Additional benefits available with company package This position has not been approved for Relocation Assistance. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this job. They are not an exhaustive list of all the duties and responsibilities associated with it. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.

Job Description Our client is seeking a Market Development Manager who is responsible for campaign development, implementation, and results-driven global revenue and profitability within the Diagnostics portfolio. The successful individual will grow revenue and margin through effectively positioning and promoting products relative to customer needs and the competition. This role will act as a scientific subject matter expert for our molecular control solutions, leading market insights, commercialization of new products, market segment programs, and promotional activities leading to customer acquisition, retention, and share of wallet expansion. The role will work with others in Global Marketing, Business Development, Sales, and Product Management. Responsibilities • Achieve revenue and profitability targets for the assigned products, segments, and programs, • Develop a clear and competitive value proposition for all molecular, serological, antigen, and reference control products, • Develop and execute product line positioning and customer-centric messaging, • Develop market-specific product content, campaigns, and programs, along with related materials for use by customers, sales, eCommerce, literature, print, email, events, etc. Partner on execution., • Contribute to application-specific content builds for key customer segments such as academic, clinical, diagnostics, and other industries, • Oversee and optimize the lead nurturing process, developing targeted email campaigns and workflows to warm up leads, drive engagement, and move prospects through the sales funnel, • Build and maintain relationships with Key Opinion Leaders (KOLs), design and execute Voice of Customer (VoC) initiatives to gather feedback, identify needs, and drive product innovation and messaging, • Catch new product introductions from Product Management and lead the launch commercialization process, • Partner with channel subject matter experts to set clear channel strategies for the portfolio, ensuring channel investments are commensurate with returns, • Lead the development and execution of cross-sell, upsell, and kitting activities, • Develop go-to-market campaigns by aligning and collaborating with Sales, R&D, Regulatory, and Operations teams, • Partner with Commercial Analytics to understand product and segment performance, adjusting strategy and tactics for accelerated growth, • Develop and lead a high-performance marketing team. Ability to drive changes and influence individuals at all levels., • Bachelor's degree from an accredited institution required; advanced degree (MS or PhD) in Molecular Biology, Microbiology, Immunology, or a related scientific field strongly preferred. A background in business, marketing, or a comparable discipline is a plus., • 3+ years of sales experience in related categories strongly preferred., • 3+ years of experience leading direct reports and/or cross-functional teams, • Demonstrated track record of revenue and profitability growth, • Product, segment, and/or channel marketing experience, • Direct experience creating and delivering marketing programs for product categories or customer segments, • Analytical; understands data management and application of data to solve marketing problems, • Strong practices related to measuring campaign effectiveness, attribution/contribution, and testing, • Exhibits great creativity and resourcefulness, with the ability to take calculated and bold risks to meet desired results, • Ability to improve marketing ROI and directly impact revenue, • Thrives in a fast-paced, collaborative environment, efficiently works under pressure, within deadlines or other time essential constraints, • Self-motivated with the ability to manage and prioritize multiple projects, • Ability to travel infrequently, • Possessing a portfolio of past program successes that can be shared in the interview process, • Traditional marketing training in the 4P/7P framework, • Hands-on work in new media, social, and online, • Customer insights experience, including a VOC toolkit with relevant examples of prior achievements, • Salary Range: $115,000-$140,000, depending on location, experience, and qualifications., • Annual-Incentive Plan (AIP): Manager-level 10%, • Benefits coverage begins day 1, including the following:, • Medical, Dental, Vision Insurance, • Disability Insurance, • Life Insurance, • 401(k) company match, • Paid Time Off (15 days annually), • Paid Holiday time (10 company-designated days), • Tuition Assistance Ventura Solutions is a reputable end-to-end medical device and combination product consulting, staffing, and training firm. With our deep industry expertise spanning medical devices and combination products, coupled with an outstanding talent pool, we stand out as the preferred option for a diverse array of projects. On the consulting side, we integrate seamlessly into your team and manage small to complex Statement of Work (SOW) projects. On the staffing side, we help source, screen, and on-board reputable employees to fill temporary, temp-to-permanent, and permanent job openings. We accelerate product development, keep products compliant, and help build great organizations. For more information, visit us at . Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Job Description Position Summary The Recovery Zone Attendant ensures safe, smooth, and exceptional daily operations within OWM’s Recovery Zone. This role begins with primary responsibility for operating and managing two Hyperbaric Oxygen Therapy (HBOT) units, including taking and documenting client blood pressure and vital signs prior to treatment. As the Recovery Zone expands, this position will transition into a full-attendant role overseeing all modalities—including the infrared sauna, cold plunge, Human Regenerator Bed, and HBOT chambers—while maintaining a pristine environment and delivering a premium-level wellness experience. The Attendant plays a critical role in hospitality, safety, equipment readiness, and the cleanliness of the entire center. Key Responsibilities Phase 1: HBOT Operations Oversight Client Intake & Safety • Conduct and record blood pressure and vital signs prior to HBOT sessions following OWM Standard Operating Procedures., • Assess client readiness for HBOT based on vitals and reported symptoms; notify clinical staff of abnormalities or concerns., • Operate, monitor, and maintain two hyperbaric oxygen chambers with strict adherence to safety protocols., • Perform daily pre- and post-session chamber checks and cleaning., • Maintain detailed logs for chamber sanitation, oxygen flow, usage, and maintenance activities. Client Experience & Support • Welcome clients, review session instructions, and guide them through safe use of each modality., • Provide attentive assistance while supporting privacy, comfort, and calmness., • Monitor clients to ensure correct and safe usage of the:, • Infrared sauna, • Cold plunge, • Human Regenerator Bed, • HBOT chambers, • Additional wellness technologies added to the zone, • Maintain a serene, spa-level environment across all areas., • Set up and restock:, • Robes, towels, slippers, • Coffee & tea station, • Water, electrolytes, and light refreshments, • Collect, launder, fold, and restock all towels, robes, linens, and other washable items., • Maintain an organized laundry workflow to ensure continuous inventory throughout the day., • Follow all manufacturer and OWM cleaning protocols for each device., • Sanitize all equipment between client sessions., • Stock and organize all operational supplies, refreshments, linens, and amenity items., • Maintain cleanliness and organization of all recovery rooms, hallways, and staging areas., • Follow all HBOT-specific safety standards, including monitoring for contraindications or adverse reactions., • Document blood pressure, vitals, and safety screenings accurately in designated logs., • Uphold strict hygiene and infection-control practices., • Maintain patient confidentiality and adhere to HIPAA guidelines. Required • Experience in wellness, healthcare, spa, or hospitality settings., • Strong customer service skills with a calm, attentive, and professional demeanor., • Ability to accurately take and document blood pressure and vital signs (training provided if needed)., • Comfort operating and learning advanced wellness equipment., • Excellent organizational and multitasking ability., • Prior experience with HBOT or other medical/wellness devices., • CPR/First Aid certification., • Safety First Mindset – especially regarding HBOT protocols and vitals., • Client-Centered Service – calm, compassionate, anticipatory care., • Operational Discipline – adherence to checklists and cleaning standards., • Professionalism & Hospitality – creating a premium guest experience., • Adaptability & Initiative – adjusting to new modalities and tasks as the zone expands. With strong performance and expanded facility growth, the Recovery Zone Attendant may advance into: • Senior Recovery Zone Specialist, • Recovery Zone Supervisor, • Wellness Technician, • Facility Operations Manager, • Cross-trained support roles within HBOT, Clinical Services, or Aesthetic OperationsPhysical Requirements: Frequent standing, walking, bending, reaching, and occasional lifting * Must be able to assist clients in and out of HBOT chamber Employment Type: Full-Time Shift Schedule: * Monday - Friday with occasional Saturdays. Location: Buffalo, NY – Onsite Travel Requirements: None Equal Opportunity Employer Statement: OWM Integrative Wellness is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants without regard to race, religion, gender, national origin, age, disability, or any other protected status.

Job Description Job Title: Interventional Radiology Procedural Scheduler/Chart Preparation Reports to: Interventional Radiology Manager Status: Non-Exempt Pay: To determine our range, we consider as many of the following data points as are available to us: external market salary survey data, internal data in terms of comparable roles and our budget for the position. What we have posted is our good faith estimate of what we expect to pay: $18-$22. Summary: The Interventional Radiology Procedural Scheduler/Chart Preparation is an integral member of the Interventional Radiology team, reporting directly to the IR Manager. This position operates within a dynamic, fast-paced environment, with primary responsibilities including scheduling, coordinating, chart creation, and procedure confirmation within the department and covered hospitals. The role is essential for optimizing resource utilization, managing patient flow, and serving as a central communication hub between patients, physicians, and staff. Our Values: As a member of the team at GLMI it is expected that you embody the Great Lakes Way in your daily actions here. Personalize the Experience • Greet with eye contact and share a smile., • Create a tone of friendliness and warmth in conversations with patients, peers, and associates., • Respectfully interact with patients, peers, and associates at their pace and level., • Take time to listen to and understand others., • Demonstrate patience and compassion when interacting with patients, peers, and associates., • Do what you say you will do., • Anticipate and prevent potential problems., • Be responsible and efficient with Great Lakes resources (time, scheduling, property, equipment, etc.)., • Follow up on inquiries promptly and accurately., • Take personal responsibility for your work area and the quality of your work., • Speak positively about Great Lakes, team members, and patients., • Demonstrate respect and attentiveness to team members when communicating., • Recognize and share successes of the Great Lakes Way in action., • Proactively offer to help others., • Be flexible and embrace changes with a positive attitude., • Contribute to a fun, energetic, and positive work environment., • Share information, knowledge, and expertise., • Be relentless about acting on opportunities to learn and improve., • Ask for, accept, and use feedback., • Generate patient orders from the document worklist and accurately input them into the Radiology Information System (RIS)., • Schedule, coordinate, and confirm Interventional Radiology (IR) procedures in both outpatient and hospital settings, ensuring the smooth execution of all appointments., • Prepare and manage patient charts, ensuring the accurate acquisition and documentation of all necessary materials, including patient orders, consent forms, medical records, and prior imaging studies., • Confirm and verify patient insurance details to ensure appropriate coverage and proper billing procedures are followed., • Contact referring physicians for orders, clinical information, and prior imaging as necessary to facilitate accurate patient care and procedure scheduling., • Collaborate with Interventional Radiologists to ensure that procedures are scheduled according to physician availability and location., • Coordinate with the IR team, including the Interventional Radiology Manager, Physician Assistants, and Registered Nurses, to ensure the continuity of patient care., • Notify management of any pending issues or obstacles that could potentially delay scheduled procedures, ensuring timely resolution., • Apply a foundational understanding of clinical documentation and medical terminology to effectively manage patient records and procedures., • Monitor the schedule for add-on patients, ensuring the timely collection of all necessary information for their visit., • Complete all required documentation accurately to ensure proper billing and compliance with insurance protocols., • Perform additional job-related duties as assigned by management to support department operations and patient care. Proficient in operating computers and basic office equipment. Demonstrated skill in answering telephones in a courteous and professional manner. Capable of reading, understanding, and following both oral and written instructions. Strong ability to establish and maintain effective working relationships with colleagues and patients. Comfortable working in a fast-paced environment, with excellent organizational and attention-to-detail skills. Ability to effectively multitask and prioritize tasks. A background in medical knowledge and terminology is preferred. Qualifications: • High school diploma, • Strong organizational and time-management skills, with the ability to handle multiple tasks efficiently in a fast-paced environment., • Previous experience in medical scheduling or chart preparation preferred., • Experience with HEALTHeLINK and MEDENT desired, • Medical background/Medical terminology preferred, • Familiarity with Interventional Radiology procedures and terminology is highly desirable. Physical and Mental Requirements: • Sitting, Standing, keyboard use for long periods of time, • May be asked to lift up to 25 pounds, • Ability to listen and communicate with patients face to face or over the phone, • Will be required to read, write, work in a fast-paced office setting, • Ability to make decisions and think quickly, • Must have mental and physical capabilities to perform all tasks listed above Job Posted by ApplicantPro

Job Description Practice Manager Are you an experienced healthcare professional with strong business acumen and a passion for creating exceptional patient experiences? Do you thrive in fast-paced, high-end environments where leadership, precision, and professionalism are key? StaffBuffalo is working with a well-established plastic surgery and medical aesthetics practice in Buffalo, NY to hire a full-time Practice Manager! This on-site leadership role offers a competitive salary of $85,000–$100,000/year, depending on experience, and is ideal for someone who wants to make a real impact by overseeing day-to-day operations, supporting growth initiatives, and ensuring every patient interaction reflects the highest standard of care. You'll work directly with a respected surgeon and lead a polished, professional team. From optimizing internal systems to driving marketing and strategic planning, you'll be at the center of a growing, mission-driven business that blends surgical excellence with luxurious patient experiences. This is an on-site position in the Buffalo area. Responsibilities: • Partner closely with the physician to support strategic planning, business growth, and marketing initiatives, • Oversee daily operations of the plastic surgery practice and medical spa to ensure efficiency, professionalism, and a top-tier patient experience, • Supervise, coach, and support administrative and clinical staff; serve as a key point of contact for team performance and accountability, • Implement, maintain, and enforce office policies, protocols, and standard operating procedures, • Coordinate scheduling and workflow to optimize patient care, provider productivity, and service offerings, • Monitor patient billing, collections, and insurance processing (in coordination with billing service), • Generate regular reports and key performance metrics for the practice, including revenue, appointments, service utilization, and team productivity, • Ensure compliance with health regulations, accreditation standards, and applicable laws (HIPAA, OSHA, etc.), • Facilitate team meetings, trainings, and performance reviews to foster a positive, high-functioning culture, • 5+ years of experience managing a Plastic Surgery practice, • Bachelor's Degree in Business Administration, Health Care Administration, or related field, • Master's Degree or an Advanced Clinical Healthcare Degree (PA, NP, or RN) preferred, • Solid understanding of self-pay/cash-pay models, medical billing, insurance processing, and financial reporting, • Excellent communication and interpersonal skills - professional, polished, and patient-centered, • Impeccable discretion, attention to detail, and ability to handle sensitive matters with care, • Salary range: $85,000–$100,000/year, depending on experience, • Health, dental, and vision insurance, • 401(k) with employer match, • Paid time off and paid holidays, • Long-term career potential with a respected industry leader First time working with a Recruiter? No problem! We make the process as smooth and straightforward as possible. Communication is key – to get started, all we need from you is an updated resume and some time to chat. Our team will get to know and your future career goals. Throughout the process, we will provide resume feedback, schedule and prepare you for interviews, provide client feedback, and coach you through the offer stage. StaffBuffalo is an Equal Opportunity Employer and does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, gender, gender identity or expression, marital status, physical or mental disability, military status, or unfavorable discharge from military service. #INDSBLOW

Job Description Job Title: Department Manager Reports to: Chief Operating Officer/Clinical Director Status: Exempt Pay: To determine our range, we consider as many of the following data points as are available to us: external market salary survey data, internal data in terms of comparable roles and our budget for the position. What we have posted is our good faith estimate of what we expect to pay $62,000-$65,000 annually. Summary: The Department Manager is a leader and expert for their respective departments. They are responsible for the efficient function of their designated department(s) including daily operations, department culture, and financial health. This position is required to lead by example as a coach-mentor to their team members, and assists in the implementation of patient satisfaction and practice improvement initiatives. The manager/supervisor will work in an administrative capacity and also perform the functions of the staff within their department. Their work schedule should meet the needs of their respective department and provide for regular interaction with each and every team member. Leading the Great Lakes Way: As a leader at GLMI it is expected that you embody the Great Lakes Way in your daily actions here. • Motivation: Inherent desire to be a leader, • Team Building: Leading a cohesive team that exemplifies the Great Lakes Way, • Ambassadorship: Models the Great Lakes Way at all times, • Technical Skills: Proficiently navigates and administers GLMI policy and procedure, • Discipline: Appropriately and effectively handles the disciplinary process, • Resource: Brings value as a leader to team at all times Duties and Responsibilities include the following: • Work collaboratively with staff to support all needs pertaining to their jobs, leading by example at all times, • Administer the process for new hires including, but not limited to interviewing, candidate selection and onboarding., • Assign work schedules for staff in their departments including maintenance and tracking of sick calls and tardiness, • Manage staff PTO including requests and documentation of NYS sick time, • Approval of staff time cards for their respective departments in sync with payroll timeline, • Oversee the ordering process for supplies and maintaining sufficient inventory, • Oversee the process for ACR approval and submission, as applicable, • Implement and update department policies on an annual and as needed basis, • Track and report equipment down times, • Monitor department productivity and make operational changes for any insufficiencies, • Able to perform the duties of their team members and does so regularly, • Adherence and assimilation of GLMI handbook into leadership style, • Lead and develop team improvement strategies with the support of supervisors and staff, • Work efficiently and collaboratively with other GLMI team members and their respective departments, • Participate and prepare for department or facility inspections and accreditations, • Manage patient complaints and make operational changes as required, • Oversee the completion of incident reports and submission, • Schedule and lead regular department meetings, • Administer regular one on one sessions with individuals with their respective teams, • Regular attendance in meetings and vendor meetings as directed, • Work cohesively with GLMI Physicians and Administration to achieve organization/department goals, • Perform annual performance evaluations for their respective team members, • Administer disciplinary process steps and documentation as needed in conjunction with Human Resources, • Provide an adaptable environment to allow for optimal patient care at all times, • Assistance in implementation of new software or hardware as needed, • Maintain confidentiality and comply with all HIPAA and Corporate Compliance regulations, • Other duties as needed Necessary Skills: • Strong computer skills including use of information systems and Google based programs, • Problem solving skills, • Strong oral communication skills including both phone and in person, • Strong customer service skills and diplomacy, • Knowledge of Leadership principles and skills, • Experience in radiology or medical terminology preferred Qualifications: • Associates degree or higher preferred, • Certification/license in respective department, as applicable, • The responsibilities above are representative of necessary qualifications to perform this position, • 2 years of previous leadership experience preferred Physical and Mental Requirements: • May be asked to lift up to 25 pounds, • Standing, walking, sitting, keyboard use for long periods of time, • Ability to listen and communicate with patients face to face or over the phone, • Will be required to read, write, work in a fast-paced office setting, • Ability to make decisions and think quickly, • Must have mental and physical capabilities to perform all tasks listed above Job Posted by ApplicantPro

Job Description Job Summary: As a Medical Assistant at Northtowns Ambulatory Surgery Center you will be responsible for providing clinical support to ensure efficient operations of the surgery center. You will support nurses, LPN's and patients thorough a variety of tasks related to patient care management, organization, and communication. Medical Assistants are expected to maintain the highest level of customer service and professionalism. Hours: Mon-Fri 6-2, 7-3, 8-4, 9-5 Duties and Responsibilities: • Greets patient and provides comfort and reassurance to the patient and supports the patient's right to privacy, dignity, and confidentiality., • Stocks Pre-Op & PACU with supplies, stocks refrigerator with nourishment for patients., • Weighs patients and reports results to RN., • Assists in the monitoring of physical symptoms and behavioral changes. Reports any concerns to RN., • Provides nourishments for patients under supervision of RN., • Assists patients in and out of bed and to bathroom as per RN., • Assist patients in dressing as needed., • Escorts the patients via wheelchair to car after discharge., • Cleans equipment in all areas of the Center according to manufacturer's recommendations and stores equipment safely., • Performs room turnover and appropriate room cleaning in all areas of the Center accordance with Center policy., • Performs clerical tasks as needed., • Helps Materials Manager with supplies as needed. Education and Experience: • Graduate of a school for medical technology, medical assistant program, preferred., • Prior experience in a physician's office or health care setting, preferred., • Able to speak, read, and write in English. Physical/Mental Requirements • Ability to sit/stand for a considerable amount of time; ability to walk., • Visual and auditory acuity for frequent use of computer, telephone, and occasional use of other office equipment., • Ability to perform occasional overhead and low reaching., • Physical strength required for equipment needs and patient-care activities., • Visual and auditory acuity for timely responsiveness and patient-care assessment activities., • Ability to move quickly in response to center needs., • Constant and frequent judgment and response., • Occasional judgment and response to disasters or emergencies, actual events, or drills. Working Conditions (Environmental) • Well-lit and ventilated, with non-hazardous and hazardous equipment., • Category I: involves occupational exposure to blood and other potentially infectious body fluids and materials.

Job DescriptionDescription: Venture Forthe Inc. is a premier home and community-based care agency serving individuals across multiple states, built on the belief that every person deserves the right to remain independent and in control of their own choices. We proudly advocate for the needs, preferences, and goals of those we serve, empowering each individual to shape their own path at every stage of life. Program Coordinator – Weekend Operations & Participant Support Are you a strong communicator, natural problem-solver, and supportive leader who thrives in a dynamic environment? Join our growing, multi-state organization as a Program Coordinator, where you’ll play an essential role in supporting participants, guiding staff, and ensuring seamless program operations. What You’ll Do As a Structured Day Program Assistant Manager, you’ll help create a safe, engaging, and supportive environment for individuals with Traumatic Brain Injuries (TBI) and other eligible participants enrolled in the New York State Medicaid Waiver for TBI and Nursing Home Transition & Diversion (NHTD) programs. You’ll ensure high-quality operations while maintaining compliance with waiver requirements, individual service plans, and best practices in supporting individuals with cognitive, physical, and emotional challenges. The Assistant Manager helps manage day-to-day program operations, supervises staff, assists with planning and facilitating on-site and community-based activities, and maintains a safe and inclusive environment. The position also supports weekend operations as assigned by the SDP Manager and is responsible for promoting participant engagement, well-being, and program consistency. Participant Support & Program Operations • Help onboard new participants, including walkthroughs, documentation, authorizations, and assessments., • Develop weekend activity schedules and coordinate special events., • Support transportation coordination, including reviewing MAS standing orders and communicating with providers., • Lead weekend program operations, supervise staff, and ensure a safe, organized program environment., • Ensure food services meet program needs., • Remain on-call during operating hours for urgent issues or site-based emergencies., • Report and document incidents according to agency guidelines and coordinate follow-up. Quality, Compliance & Documentation • Monitor daily notes for accuracy, completion, and Medicaid compliance., • Maintain organized physical and electronic program records., • Track petty cash and maintain receipt documentation., • Leadership & Team Support, • Monitor and document staff attendance, performance, and policy concerns., • Mentor staff on behavioral strategies, waiver requirements, and participant-support best practices., • Participate in clinical team meetings (CTMs) as needed., • Customer Service/Interpersonal Skills:, • Maintains a professional and positive office presence, • Works cooperatively with supervisors and colleagues, • Contributes to a friendly, supportive, and respectful work environment, • Demonstrates professional appearance, communication, and conduct, • Recognizes limitations and seeks guidance appropriately Physical Demands: • Ability to work in a dynamic program environment with participants requiring varying levels of support, • Frequent standing, walking, bending, kneeling, and reaching., • Ability to lift and carry up to 20 pounds and provide physical assistance when needed, • Ability to perform tasks requiring fine motor skills, such as assisting with personal care or adaptive equipment Hours: Wednesday – Sunday, base of 40 hours weekly. *Weekend availability is required, as the Assistant Manager leads all weekend program operations. We offer a full benefits package including health insurance with employer contribution) vision insurance, dental insurance, short term disability supplement, critical illness, FSA/DCA, Health Saving Account, Employer Assistance Program , hospital indemnity, Employee Discount Programs PTO, 401k w/ match, and more, plus room for growth and advancement! Venture Forthe Inc. is an Equal Opportunity Employer and prohibits Discrimination and Harassment of any kind. Venture Forthe, Inc. is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Requirements: Education and Experience: • Minimum requirement of Associates degree in Human Services or related field, • Certified New York State Personal Care Aide (PCA), or willingness to complete PCA training upon hire., • Minimum 2 years of experience coordinating adult structured day services or waiver program services OR 2 years of experience working with individuals with TBI, cognitive impairments, disabilities, elderly populations, and/or neurodiverse individuals, • Familiarity with the New York State TBI & NHTD Medicaid Waiver programs preferred

Direct and oversee in coordination with the General Manager all patient interactions and provide clinical oversight. Supervise and coordinate delivery operations and provide clinical oversight.

Job Description Evergreen Health At Evergreen, we value collaborative, down-to-earth individuals and encourage self-expression. We recognize that our diverse workforce allows us to provide culturally competent care to everyone in our community. The Nurse Manager is responsible for providing direct oversite and workflow guidance for the daily operations of the Primary & Specialty Care Practice. They are responsible for performing the duties of a registered nurse, manage direct reports and assist with quality assessment and improvement. They collaborate with and support team members to ensure a patient-focused approach to care. As part of the essential functions of this role, the Nurse Manager: • Oversees daily workflow of assigned clinical staff; assures adequate staffing by determining staff assignments to provide essential coverage., • Oversees telephone triage through monitoring of phone que and ensuring ClearTriage is utilized., • Monitors daily operations to help ensure adherence to documented administrative and departmental policies and procedures., • Communicates status of daily operations as well as problems hindering workflow to Director of Clinical Operations in a timely manner., • Works in collaboration with other nursing leads to ensure clinic duties, tasks and coverage are completed within specified timeframe of agency policies and procedures., • Collaborate and support the team members to ensure a patient-focused approach to care., • Ensures regulatory compliance by completing monthly safety rounds., • Ensures invoices and billing correspondence are addressed timely., • Develops, maintains, and holds nursing department staff accountable to policies and procedures., • Collaborate and support the team members to ensure a patient-focused approach to care., • Intercedes to support patients in clinical issues and complaints as soon as able; assists in de-escalating, documenting, and supporting resolution.Qualified Candidate will have current license to practice as a Registered Nurse (RN) in New York State, current BCLS certification, one (1) years of experience in a medical office setting, preferably in an HIV/AIDS or other infectious disease practice. Candidate must have familiarity with computers, EMR software (Medent), and MS Office software (Outlook, Word). Ideal candidate will have previous supervisory experience. Candidate must be able to communicate clearly and professionally in writing and verbally. Candidate must possess valid NYS driver license and insured, dependable car to use for traveling to all Testing & Sexual Health sites; awareness of and sensitivity to the issues and health disparities faced by underserved populations is essential Job Type: Full-time Required license: Registered Nurse (RN) (New York State) Required certification: Basic Cardiac Life Support (BCLS) What Evergreen Health Offers You: • Multiple comprehensive medical health insurance plans for you to choose from, • Dental and Vision coverage at no cost to you, • Paid Time Off package that equals 4 weeks of time in your first year, • 403b with a generous company match, • Paid parking or monthly metro pass, • Professional development opportunities, • Paid lunch breaks

Job Description Job Title: RN Unit Coordinator – Leadership Opportunity with Growth Potential Pay Range: $34.00/hour - $36.00/hour plus Sign-On-Bonus Facility: Garden Gate Skilled Nursing & Rehab Location: Buffalo, NY Job Type: Full-Time | Evening Shift: FT 3p-1130p Monday-Friday w/ Rotating On-Call Schedule | Sign-on-Bonus up to $7500 Step into leadership and grow your nursing career. Garden Gate Skilled Nursing & Rehab is currently seeking a dedicated and experienced Registered Nurse (RN) Unit Coordinator to oversee clinical operations for an assigned unit. This leadership role is ideal for an RN who thrives in a fast-paced environment, values quality care, and is ready to lead a clinical team while growing with the organization. Key Responsibilities: * Lead and coordinate all aspects of nursing care for the assigned unit * Supervise and mentor LPNs, CNAs, and support staff to ensure consistent, high-quality care * Monitor and manage resident care plans, assessments, and documentation * Ensure compliance with state and federal regulations, as well as facility policies * Act as a liaison between staff, residents, families, and interdisciplinary teams * Participate in staff scheduling, training, evaluations, and performance improvement initiatives * Support a positive, professional, and team-driven unit culture Qualifications: * Registered Nurse (RN) license (Required) * 1-2 years of RN experience in long-term care or sub-acute setting (Preferred) * Prior leadership experience as a Charge Nurse, Unit Manager, or RN Supervisor preferred * Excellent communication, critical thinking, and organizational skills * Strong understanding of nursing standards, infection control, and care planning What We Offer: * Competitive pay rates * Comprehensive health, dental, and vision insurance * Paid time off (PTO) and holiday pay * 401(k) retirement plan with employer contributions * Opportunities for advancement into Nursing Administration or Clinical Education * A supportive leadership team and a mission-driven work culture Lead with confidence. Grow with purpose. If you're ready to take the next step in your nursing leadership journey, Garden Gate Skilled Nursing & Rehab offers the structure, support, and opportunity you’ve been looking for. Apply today to join a team where your leadership makes a difference.

Job Description RN Unit Coordinator – Leadership Opportunity with Growth Potential Facility: Seneca Health Care Center Location: West Seneca, NY Job Type: Full-Time Rate: $36.00/hr. Step into leadership and grow your nursing career. Seneca Health Care Center is currently seeking a dedicated and experienced Registered Nurse (RN) Unit Coordinator to oversee clinical operations for an assigned unit. This leadership role is ideal for an RN who thrives in a fast-paced environment, values quality care, and is ready to lead a clinical team while growing with the organization. Key Responsibilities: • Lead and coordinate all aspects of nursing care for the assigned unit, • Supervise and mentor LPNs, CNAs, and support staff to ensure consistent, high-quality care, • Monitor and manage resident care plans, assessments, and documentation, • Ensure compliance with state and federal regulations, as well as facility policies, • Act as a liaison between staff, residents, families, and interdisciplinary teams, • Participate in staff scheduling, training, evaluations, and performance improvement initiatives, • Active Registered Nurse (RN) license in New York State (Required), • 1-2 years of RN experience in long-term care or sub-acute setting (Preferred), • Prior leadership experience as a Charge Nurse, Unit Manager, or RN Supervisor preferred, • Excellent communication, critical thinking, and organizational skills, • Competitive pay rates and shift differentials, • Comprehensive health, dental, and vision insurance, • Paid time off (PTO) and holiday pay, • 401(k) retirement plan with employer contributions, • Opportunities for advancement into Nursing Administration or Clinical Education Apply today to join a team where your leadership makes a difference.

Job Description Job Summary OWM Wellness is seeking a dynamic and experienced Clinical Lead – LPN to oversee daily operations of the clinical care team and ensure seamless, high-quality delivery of services within our integrative medicine environment. In addition to traditional LPN duties, this leadership role will be responsible for supervising clinical support staff (RNs, phlebotomists, medical assistants, CNAs, and other care team members), optimizing workflows, ensuring compliance with clinical standards, and facilitating excellent patient experiences. This role requires strong clinical knowledge, exceptional organizational skills, and the ability to lead and inspire a team in a fast-paced, patient-centered setting. Essential Duties and Responsibilities 1. Clinical Leadership & Staff Oversight • Directly supervise and coordinate daily activities of the clinical support staff., • Allocate tasks across the clinical team to ensure efficient patient care and operational coverage., • Monitor performance, provide coaching and support, and escalate any issues to leadership as appropriate., • Lead daily clinical huddles to align on priorities, patient needs, and workflow expectations., • Ensure staff compliance with protocols, documentation standards, and infection control procedures., • Act as a liaison between providers and support staff to ensure clinical excellence and timely communication. 2. Patient Triage and Clinical Support • Greet and escort patients to treatment rooms, review and update medical history, and record vital signs., • Prepare patients for medical procedures and examinations before physician’s evaluation/ treatment., • Support clinicians during medical consultations, examinations and procedures, including room setup, obtaining consents, in-putting recommended labs, supplements, medications during patient visits, and assisting in patient education., • Prepare PRP/Stem cell products and assist with IV therapies and injections as needed., • Conduct post-procedure follow-up and provide aftercare instructions., • Ensure treatment rooms are cleaned, stocked, and ready between patients., • Monitor and manage clinical inventory and supplies proactively. 3. Administrative and Operational Support • Assist with scheduling, chart prep, and lab/test tracking for efficient patient flow., • Ensure EMR documentation is accurate and timely across all clinical touchpoints., • Monitor equipment function, coordinate maintenance, and ensure proper storage conditions (e.g., fridges, freezers)., • Proven leadership and team coordination skills in a healthcare environment., • Strong foundational knowledge of IV therapy, phlebotomy, and patient assessment., • Excellent interpersonal and communication skills to foster collaboration across departments., • Ability to multitask, prioritize, and maintain composure in high-volume settings., • Provides day-to-day direction to clinical support staff., • Collaborates with Clinical Operations Manager for performance evaluations and training needs., • Fast-paced integrative medicine office environment., • Required: Active NYS LPN License and current CPR certification., • Preferred: BSN or supervisory experience in an outpatient or integrative care setting. OWM Wellness is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. Monday - Friday: 9:00am - 5:30pm Occasional Saturday's: 8:00am-1:00pm

Pharmacy Manager Acute Care Operations.Buffalo General Medical Center.The Pharmacy Manager - Acute Care Operations is responsible for the day to day oversight for acute care pharmacy operations for the respective Kaleida Health site.Works directly with leaders of other clinical and non-clinical depa

The Sales Operations Senior Manager plays a pivotal role in identifying and driving global Business Development strategies to achieve ambitious customer acquisition and revenue growth objectives. Manages the tracking and management of all Clinical Solutions and Translational Sciences activity in Sal

Job DescriptionDescription: Venture Forthe is a premier home and community-based care agency serving individuals across multiple states, built on the belief that every person deserves the right to remain independent and in control of their own choices. We proudly advocate for the needs, preferences, and goals of those we serve, empowering each individual to shape their own path at every stage of life. Lead. Innovate. Elevate the Client Experience. We’re seeking an exceptional Concierge Home Care Services Manager in our Erie and Niagara counties to oversee clinical operations while building and launching our new Concierge Private-Pay Personal Care Program. This is a senior leadership role for someone who thrives at the intersection of clinical excellence, program development, and premium client service. Hours: Monday-Friday: 8:30a-5pm Office Location: Cheektowaga/Buffalo or Niagara Falls, NY Sign On Bonus: $10,000 paid in quarterly increments based on full-time work completed. After 90 days: $2,500 After 6 months: $2,500 After 9 months: $2,500 After one (1) year: $2,500 Who You Are A clinical leader with an entrepreneurial mindset—ready to elevate care, build new programs, and set a new standard for luxury-level home care services. What You’ll Do • Design, launch, and manage our new concierge private-pay service line, • Recruit and supervise top tier concierge personnel to ensure personalized, relationship-driven care, • Coordinate scheduling and caseloads for private pay clients, • Lead, supervise, mentor, and support RNs, LPNs, and PCAs, • Ensure full regulatory compliance and high-quality patient care, • Create workflows, develop premium service offerings, and shape client experience standards, • Complete assessments and create individualized concierge care plans, • Medium work requiring up to 50 lbs of force occasionally., • Work performed in office settings, client homes, and community environments. Hours: Monday-Friday: 8:30a-5pm Requirements: • Current NYS Registered Professional Nurse (RN) license., • Minimum three years of home care experience; supervisory experience strongly preferred., • Strong knowledge of RN, LPN, PCA, and paraprofessional scope of practice., • Proven leadership ability, with experience coaching and developing clinical teams., • Exceptional customer-service, communication, and interpersonal skills., • Entrepreneurial mindset with the ability to build programs, create workflows, and operationalize new initiatives., • Proficiency in EMRs, Microsoft Office Suite, and modern communication tools., • Clinical assessment and care-planning expertise., • Strong organizational, analytical, and problem-solving skills., • Ability to cultivate high-trust relationships with clients and staff., • Professional presentation, cultural sensitivity, and hospitality-level customer service., • Ability to multitask across both clinical operations and concierge service functions. We offer a full benefits package including health insurance with employer contribution) vision insurance, dental insurance, short term disability supplement, critical illness, FSA/DCA, Health Saving Account, Employer Assistance Program , hospital indemnity, Employee Discount Programs PTO, 401k w/ match, and more, plus room for growth and advancement! Venture Forthe Inc. is an Equal Opportunity Employer and prohibits Discrimination and Harassment of any kind. Venture Forthe, Inc. is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.

Job Description Are you looking to start or continue your career within the administrative field? Do you want to work in a role where you can make a difference in someone’s life on a daily basis? Apply to be a part of the Medical Office Staff today! What will my day look like? At Horizon, you will be provided a supportive work environment where your teammates feel like family. Have a question? There is always someone there to help! We offer a seamless onboarding experience that will ensure your success in your new role. Here is some more information about the job that you should probably know… • Performs numerous functions within an electronic medical record program including but not limited to scheduling and changing appointments, and looking up patient demographics and insurance information, • Triage phone calls and emails pertaining to patient medical needs, takes messages, and provides information/assistance as needed to medical staff., • Performs various office processes such as faxing correspondence, ordering medical supplies, and completing prior authorizations, • Composes and types routine correspondence using word processing and Microsoft Outlook. Maintains data and spreadsheets via Microsoft Excel., • Other duties as assigned by the Practice Manager of Medical Operations, • Prepare and manage practitioner clinic preparation and follow up, • Maintain practitioner caseloads, • Completion of enrollment and ordering of injectable medication with specialty pharmacies, • Triage of medication requests to practitioners, • Ability to relate to mentally ill or substance use individuals and their families of diverse ethnic, cultural, and socioeconomic backgrounds, as well as have the ability to interact with them in a positive, supportive, and cooperative manner, • Ability to prioritize work tasks, completing work accurately and on time despite frequent interruptions, • Ability to work well as part of a team and independently, • Ability to exercise flexibility, initiative, good judgment, and discretion, • Ability to learn and apply Horizon Health Services Policy and Procedures and commit to adherence of privacy regulations, • Ability to anticipate medical staff needs and perform tasks/duties without specifically being asked., • Strong customer service and interpersonal skills, • Good written and verbal communication skills, • Good organizational, time management, and problem-solving skills, • Experience working in a computerized office environment with word processing, database and spreadsheet skills sufficient to prepare correspondence, reports, and forms, including the willingness to learn new software applications, • Ability to work closely with clinical, medical and administrative teams, • Ability to determine what the problem is and triage to appropriate entity Besides the fact that we’ve been named a Best Place to Work for 16 (yes, 16!) years in a row? At Horizon, you can be assured that you will make difference in the lives of others. Even better, your teammates will be just as motivated to make a difference! What we offer that you’ll love… • Company Culture: At Horizon, we pride ourselves on cultivating an atmosphere of teamwork where all employees feel heard and valued., • Diversity & Inclusion: We are committed to equity, racial justice, and equal opportunity for all, and strive toward this goal through the work of our Diversity, Equity, Inclusion and Belonging department, frequent trainings, ongoing conversations, affinity groups, and more., • Trainings, Trainings, and More Trainings: We have an entire team dedicated to your personal development and professional growth., • Team Building, Connection, and Relationships: At Horizon, we’re more than co-workers, we’re a community. We support each other, celebrate our achievements and milestones together, and have fun together!, • Retirement: We know you want to retire comfortably and we’re here to help! Horizon offers 401(k) AND profit-sharing programs to make sure you’re set for the future., • Student Loan Assistance: We help pay off our team members' student loans every month. One year after joining, you’ll have been able to pay off an extra $600! (Besides all the hard work you have put in the field…) • Bachelors degree in related field with minimum 1 year of experience working with healthcare providers in an office setting preferred. This position is located at 3020 Bailey Ave, Buffalo NY. Local travel may be required during the training period for this position. Position Hours: This is a full-time position from Monday - Friday 9:00am - 5:00pm. Compensation Horizon is consistently evaluating our compensation and benefit packages to ensure we remain competitive. The range of pay for this position is $19.65 - $21.60. Starting pay may be impacted based on experience and education. Compensation adjustments are evaluated annually. This position entails eligibility for a sign-on bonus of up to $1,500 for your commitment to work at our Horizon Certified Behavioral Health Clinics (CCBHC) designated clinics. A change in scheduled hours or location of employment may impact eligibility of bonus. Physical demands associated with this position include: • Sitting for extended periods, alternating between standing and sitting, • Mobility required with repetitive wrist, hand, and finger movements Horizon is committed to fostering a respectful, inclusive environment where dignity, safety, and opportunity are core values. We uphold principles that support autonomy and authenticity, creating a culture of accountability and collaboration that prioritizes well-being, drives innovation, and expands opportunities for our employees, patients, and communities. Disclaimers: Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency providing in person services throughout our community. This information is intended to provide a general overview of the position; it is not a full job description.