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  • Clinic Operational and Site Supervisor
    Clinic Operational and Site Supervisor
    1 month ago
    Full-time
    Sunset Park, Brooklyn

    Job Overview Clinic Operations & Site Supervisor Operations Oversee daily clinic activities, including front desk and support staff Manage scheduling, patient flow, and reduce wait times/no-shows Monitor clinic operations in real time and adjust as needed Ensure staff follow workflows, policies, and procedures Staff Supervision Supervise and support front desk staff, medical assistants, and other team members Train, onboard, and monitor staff performance Ensure accountability for attendance, punctuality, and responsibilities Address staff issues and workflow problems quickly Patient Experience Ensure a high-quality, culturally sensitive patient experience Handle patient complaints and resolve issues Improve patient satisfaction based on feedback and reviews Clinical Workflow Support Support coordination between pediatric and behavioral health teams Help implement and improve integrated care workflows Compliance & Quality Ensure compliance with healthcare regulations and standards Monitor documentation and workflow quality Support audits, reviews, and inspection readiness Communication & Coordination Act as a link between staff, providers, and leadership Report operational or staffing issues to management Participate in meetings and improvement efforts Growth & Outreach Support clinic growth and community engagement Help implement new services and initiatives Maintain a professional, mission-aligned clinic environment Additional Duties Take on other tasks as needed to support clinic operations Experience Strong leadership and communication skills. Problem-solving and decision-making abilities. A strong combination of education, clinical experience, and leadership experience. Relevant education, such as a bachelor's or master's degree in healthcare administration, nursing, or a related field. Proven experience in a supervisory or managerial role within a healthcare or clinical environment is preferred. Conversational Mandarin speaking required, Cantonese preferred Pay: $25.00 - $35.00 per hour Benefits: 401(k) matching Health insurance Paid time off Language: Mandarin (Preferred) Work Location: In person

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  • Service Aide
    Service Aide
    16 hours ago
    $23.91 hourly
    Part-time
    Manhattan, New York

    *About NYC Health + Hospitals NYC Health + Hospitals/Coler is a certified 815-bed nursing facility with a 5-Star CMS Quality Rating located on Roosevelt Island, nestled between Manhattan and Queens. Coler offers long term and subacute care, rehabilitation, and a dedicated memory care unit, comprised of 150 beds featuring an acclaimed music and memory program. The facility features a robust rehabilitation therapy program with expansive gym space for residents. Coler also offers full time physician staff, psychiatry, dental services, an onsite 8-chair dialysis den for hemodialysis, and on-site medical clinics to meet the clinical needs of its residents. From more than 600 Nursing Homes in New York, Coler ranks #10 in Newsweek’s Best Nursing Homes in New York 2026; earned a high-performance rating for Long-Term Care and Short-term Rehabilitation from U.S. News & World Report’s Best Nursing Homes in America 2026; and received a 2024 Silver Beacon Award for Memory Care. At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons. Work Shifts Shift Varies Must be available to work weekends and holidays 22.5 HRS per week Duties & Responsibilities Purpose of Position: Under direct supervision, performs work of ordinary difficulty and responsibility in the areas of food services, housekeeping and maintenance and grounds operations; performs related work. Examples of Typical Tasks: In the area of Food Services Operations Only: 1. Sets-up assigned station with appropriate items before meal service; checks for cleanliness before starting preparation of food., 2. Assembles prepared food on trays for patients according to menu cards or special diet lists. Delivers trays to patients and collects/returns soiled trays to the kitchen area. Participates in daily menu conferences and food service operations of cafeteria or dining room area, including organizing the serving area and collecting dishes and resetting tables., 3. Assists in cooking operations and prepares patients’ between-meal nourishment and cold foods (e.g., salads, sandwiches, desserts, etc.) according to oral and/or written instruction; reconstitutes hot foods in microwave ovens., 4. Serves foods at proper temperatures utilizing appropriate kitchen equipment., 5. Cleans kitchen and dining areas. Washes, sanitizes and/or sterilizes dishes, working areas/surfaces, utensils and equipment., 6. Collects, transports and/or disposes of garbage and trash in designated containers; runs appropriate items through a dishwasher utilizing appropriate cleaning and sanitizing agent(s)., 7. Obtains stock from refrigerators and/or storerooms. Loads and unloads stock, and dispatches and stores supplies., 8. Attends in-service education programs, as assigned., 9. Performs other related duties, as assigned or directed. In the area of Housekeeping Operations: 1. Cleans, maintains and/or sterilizes assigned areas of the health care setting by emptying wastebaskets, sweeping, dusting, vacuuming and washing/mopping floors, walls, ceilings, window sills, Venetian blinds, furniture and medical equipment with appropriate cleaning equipment, solutions and disinfectants. Bags soiled linens., 2. Cleans mirrors and scours and disinfects toilets, sinks, tubs and showers using appropriate cleaning equipment, solutions and disinfectants., 3. Cleans unsterile trays and equipment. Cleans and disinfects metal containers, sputum disposal room and equipment. Distributes clean sputum cups, containers and paper bags for waste to patients. Collects and disposes of cups and waste, handles and disposes of sputum specimen containers. Fills ice compartment of oxygen equipment and obtains oxygen tanks when required., 4. Polishes metal. Maintains floors by stripping, waxing and polishing utilizing appropriate cleaning equipment., 5. Collects, empties, transports and/or disposes of debris and garbage in designated containers. Relines waste containers with appropriate liner(s) and transports infectious waste material to designated areas., 6. Assists in loading and unloading trucks and filling stock requisitions. Transports household supplies and equipment and assists supervisor in such tasks as distributing cleaning supplies., 7. Moves furniture and equipment, and assists in the make-up and breakdown of beds (including their proper storage)., 8. Maintains control over tools and equipment. Keeps mechanical equipment in proper running order., 9. May perform auxiliary services in health care setting laboratories, pharmacies and other special areas. In the area of Maintenance and Ground Operations: 1. Maintains grounds, cuts lawns and shrubs and cleans walkways, including but not limited to shoveling snow, to provide for a physically safe environment for pedestrians and vehicles. Assists with the removal of debris., 2. Assists in loading, unloading and storing supplies, equipment and/or tools at point of pick-up, delivery or distribution., 3. Fills and distributes/transports requisitioned records, materials, supplies and equipment including but not limited to food stock, cleaning supplies, medical supplies and ground maintenance equipment. Minimum Qualifications Ability to read and write English and to understand and carry out simple instructions. Benefits NYC Health and Hospitals offers a competitive benefits package that includes: • Comprehensive Health Benefits for employees hired to work 20+ hrs. per week, • Retirement Savings and Pension Plans, • Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts, • Loan Forgiveness Programs for eligible employees, • College tuition discounts and professional development opportunities, • College Savings Program, • Union Benefits for eligible titles, • Multiple employee discounts programs, • Commuter Benefits Programs

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  • Team Leader
    Team Leader
    4 days ago
    $16–$20 hourly
    Full-time
    Gowanus, Brooklyn

    Join LiceBustersNYC, a trusted name in professional lice removal, dedicated to making a stressful situation easier for families across New York City. We are seeking a motivated and dependable professional to join our growing team as a Team Lead & Lice Technician. This unique role offers an equal blend of hands-on lice treatment expertise and day-to-day leadership, ideal for someone who enjoys working with people and is ready to take on a significant role. No prior lice treatment experience is required, as we provide comprehensive training to ensure your success. Your work with us will truly make a difference, one head at a time. Key Responsibilities: • Deliver professional lice screenings and effective treatments both in our clinic and during mobile/in-home visits throughout NYC., • Oversee daily clinic operations to guarantee a smooth and welcoming experience for all clients., • Provide support with staff scheduling and management., • Act as a reliable point of contact and support for the team during shifts., • Engage comfortably and compassionately with children and their families, ensuring a positive experience. What We're Looking For: • Strong communication and interpersonal skills, fostering positive interactions with clients and team members., • A reliable, punctual, and professional approach to all aspects of the role., • Comfort and empathy when working closely with children and their families., • A natural leader capable of ensuring efficient and smooth operations., • Eagerness to learn; no prior experience is necessary as full training will be provided to the right candidate. Schedule & Compensation: • This is a Monday–Friday position, offering a consistent weekday schedule., • Enjoy competitive hourly pay, supplemented by tips and performance-based bonuses.

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  • Front Desk Dental Receptionist Front Desk Dental Receptionist
    Front Desk Dental Receptionist Front Desk Dental Receptionist
    5 days ago
    $19 hourly
    Part-time
    Union City

    Job Summary Only applicants with prior experience working as a front desk receptionist in a dental office will be considered DENTAL EXPERIENCE A MUST (must be fluent in English and Spanish). We are seeking a dedicated and organized Dental Receptionist to join our dental clinic team. The ideal candidate will play a crucial role in ensuring a smooth and efficient front office operation. This position requires excellent communication skills, attention to detail for a start up office. The Dental Receptionist will be the first point of contact for patients, providing exceptional service while managing administrative duties. Responsibilities • Greet patients warmly and manage the check-in and check-out process., • Schedule appointments and confirm patient visits using dental software such as Dentrix, • Maintain accurate patient records and documentation review., • Handle medical collections and insurance verification processes., • Answer phone calls, respond to inquiries, and provide information about services offered., • Collaborate with dental staff to ensure seamless patient flow throughout the clinic., • Utilize computerized systems for scheduling, patient management, and documentation. Skills • Proficient in Dentrix Ascend, • Familiarity with coding practices related to dental procedures is an asset., • Excellent interpersonal skills with the ability to communicate effectively with patients and staff., • Strong organizational skills and attention to detail are essential for managing multiple tasks efficiently. Join our team as a Dental Receptionist where your skills will contribute to providing excellent care to our patients while ensuring smooth operational flow within the practice. Job Types: Full-time, Part-time Application Question(s): • How many years of experience do you have working as a dental office front desk receptionist? (Please note: candidates with ZERO dental front desk experience will NOT be considered), • Which Dental software are you familiar with? (Please note: candidates with ZERO dental front desk experience will NOT be considered) Work Location: In person

    Immediate start!
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  • Front Desk Assistant
    Front Desk Assistant
    18 days ago
    Full-time
    Mount Eden, The Bronx

    Position Overview We are seeking a professional, organized, and customer-service-oriented Medical Front Desk Receptionist to join our busy outpatient medical facility in the Bronx. The ideal candidate is bilingual in Spanish and English, has excellent communication skills, and can thrive in a fast-paced healthcare environment while providing outstanding patient service. Key Responsibilities • Greet and check in patients in a courteous and professional manner, • Answer multi-line phones and direct calls appropriately, • Schedule, confirm, and manage patient appointments, • Verify insurance eligibility and obtain required authorizations when applicable, • Collect copays, balances, and patient demographic information, • Maintain accurate patient records within the EMR system, • Communicate effectively with patients, providers, and insurance companies in both Spanish and English, • Manage incoming faxes, referrals, and medical documentation, • Ensure front desk and waiting area remain organized and professional, • Assist with patient flow and overall clinic operations, • Handle sensitive patient information in compliance with HIPAA regulations Qualifications • High school diploma or equivalent required, • Bilingual Spanish/English required, • Previous medical receptionist or healthcare office experience preferred, • Strong computer and data entry skills, • Experience with EMR/EHR systems preferred, • Excellent phone etiquette and customer service skills, • Ability to multitask and work efficiently in a fast-paced environment, • Professional appearance and demeanor Preferred Skills • Experience with insurance verification and authorization processes, • Familiarity with outpatient medical or rehabilitation settings, • Strong organizational and problem-solving skills, • Ability to remain calm and professional under pressure

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  • Board Certified Behavior Analyst (BCBA) | Bilingual | REMOTE
    Board Certified Behavior Analyst (BCBA) | Bilingual | REMOTE
    22 days ago
    $80–$85 hourly
    Part-time
    Hoboken

    Board Certified Behavior Analyst (BCBA) | Bilingual | REMOTE Locations: Multiple states At Progressive Option Support Services LLC, we’re building something meaningful—support systems that truly impact children and families. We’re currently looking for a Board Certified Behavior Analyst (BCBA) who is not only clinically strong, but genuinely passionate about making a difference in the lives of children with ASD. What You’ll Be Doing In this role, you’ll take the lead in shaping and guiding ABA services for the families you support. Your work will directly influence progress, growth, and everyday wins for both children and caregivers. • Oversee and guide individualized, home-based ABA programs, • Design and implement effective, ethical treatment plans tailored to each child, • Supervise and support Behavior Technicians to ensure high-quality service delivery, • Provide hands-on training in ABA methods to both staff and caregivers, • Partner with families through parent training and ongoing support, • Manage clinical documentation, including insurance authorizations, • Utilize and interpret assessments such as VB-MAPP, AFLS, and ABLLS to inform care What We’re Looking For We’re seeking someone who brings both clinical expertise and a strong human approach to their work. • Active BCBA certification, • Ability to get New Jersey LBA upon hire, • Master’s degree in ABA, Special Education, Psychology, or a related field, • At least 6 months of hands-on ABA experience, • Bilingual, Spanish speaking preferably, • Strong ability to assess, develop, and adjust treatment plans effectively, • Experience supervising and mentoring team members in a clinical setting, • Clear, professional communication skills (written and verbal), • Ability to build trust with families and collaborate across teams, • A thoughtful, adaptable approach to working with diverse populations, • Organized, reliable, and able to manage responsibilities independently Why Join Progressive Option Support Services? We’ve created an environment where clinicians can focus on what matters most – their clients, without unnecessary operational stress. • Competitive hourly rate: $80-85 Bilingual, $75-80 English, • Flexible scheduling designed to fit your availability, • Dedicated operational support so you can stay focused on clinical care, • Free CEUs to support your continued growth, • Referral bonus opportunities, • A collaborative, supportive team environment that values your expertise Position Details • Type: Part-Time (W-2), • Schedule: Monday–Friday (weekends as needed), • Work Setting: Remote, • Flexibility: High—designed to work with your schedule Certifications Required • Board Certified Behavior Analyst (BCBA), • New Jersey Licensed Behavior Analyst (LBA), • If you’re looking for a role where your work is respected, your time is valued, and your impact is visible—we’d love to connect. Work Location: Remote

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  • Call Center & Front Desk Representative (In-House, Medical Office)
    Call Center & Front Desk Representative (In-House, Medical Office)
    25 days ago
    Full-time
    Manhattan, New York

    Full job description Overview Call Center & Front Desk Representative – Boutique Ophthalmology Practice Be the first impression of excellence in eye care We are a high-end, patient-centered ophthalmology and refractive surgery practice seeking an experienced Call Center Representative to join our team. This is a critical front-line role. You will be the first point of contact for patients and responsible for managing their journey from initial inquiry through consultation and surgery. This position requires exceptional organization, strong communication skills, and meticulous scheduling accuracy in a fast-paced medical environment. This is not an entry-level role. Prior medical scheduling and insurance experience are required. Who We’re Looking For Strong, confident communicator with polished phone presence Highly organized and detail-driven Comfortable discussing insurance and patient financial responsibility Calm under pressure and proactive in problem-solving Patient-first mindset with a commitment to excellence Key Responsibilities Serve as the primary point of contact for patients, delivering a warm, professional, and confident experience across phone and email Take full ownership of the provider schedule, ensuring accuracy, thoughtful appointment placement, and overall schedule integrity Demonstrate a strong understanding of patient flow, visit types, testing requirements, consultation timing, and surgical coordination Schedule, confirm, and adjust appointments proactively to support smooth clinical operations and an exceptional patient experience Verify insurance eligibility and benefits, clearly communicating coverage and financial expectations to patients Collect, document, and manage patient demographic information, prior authorizations, and required medical documentation with precision Coordinate consultation and surgical readiness, ensuring patients, providers, and supporting teams are aligned and prepared Required Qualifications Minimum 5+ years of scheduling experience in a medical office Strong knowledge of insurance verification, benefits, and prior authorizations Experience using Practice Plus, Nextech, or another Practice Management (PM) system High-volume patient interaction experience (phone, email and text) Extremely organized, detail-oriented, and diligent with scheduling Preferred Executive Assistant experience Spanish speaking Ophthalmology or surgical practice experience If you thrive in a structured medical environment and take pride in accurate scheduling and strong patient communication, we encourage you to apply. Pay: $20.00 - $28.00 per hour Benefits: 401(k) Health insurance Paid time off Work Location: In person

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  • Dental Assistant
    Dental Assistant
    1 month ago
    Full-time
    Manhattan, New York

    We are seeking a reliable and knowledgeable Dental Assistant to join our team. The ideal candidate will have a strong understanding of general dental procedures, excellent patient care skills, and the ability to support the dentist efficiently in a fast-paced clinical environment. Key Responsibilities: • Assist the dentist during a variety of treatment procedures (e.g., fillings, crowns, extractions, root canals), • Prepare and sterilize instruments and equipment in accordance with infection control protocols, • Take and develop dental radiographs (X-rays), • Prepare patients for treatments and ensure their comfort throughout procedures, • Maintain accurate patient records and update medical histories, • Provide post-operative instructions and oral hygiene education to patients, • Manage operatory cleanliness and ensure compliance with safety regulations, • Support front desk tasks as needed, including scheduling and patient communication Required Skills & Qualifications: • Knowledge of dental terminology, procedures, and instruments, • Understanding of infection control, sterilization techniques, and OSHA guidelines, • Experience with dental software and digital charting preferred, • Ability to take dental X-rays (certification preferred/required based on state regulations), • Strong communication and interpersonal skills, • Attention to detail and ability to multitask, • Professional, friendly, and patient-focused demeanor Education & Experience: • High school diploma or equivalent required, • Completion of a dental assisting program preferred, • Prior experience as a dental assistant is a plus What We Offer: • Competitive compensation based on experience, • Supportive team environment, • Opportunities for growth and continuing education If you are a motivated individual with a passion for patient care and dental health, we encourage you to apply.

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  • Junior Operations & Project Manager
    Junior Operations & Project Manager
    1 month ago
    $80000–$90000 yearly
    Full-time
    Manhattan, New York

    IVDrips is New York’s premier concierge IV therapy brand and HelloDose is our telehealth platform for GLP-1 and peptide therapy. We deliver premium, personalized healthcare directly to patients — and we are growing fast. We need someone who can keep up and grow with us. How to Apply Send us a 2–3 minute video along with your resume In your video, tell us: Who you are and what has shaped you — the real version, not your resume read aloud What you are genuinely looking for in your next role What excites you — professionally and personally What kind of company would make you genuinely excited to walk in the door every morning and break down every barrier in front of you Why IVDrips and HelloDose — show us you know who we are Subject line: Junior Ops — [Your Name] — [One word that describes you] Applications without a video will not be reviewed. The Role You will work directly alongside our Director of Operations across both companies — keeping projects on track, building systems, collaborating across departments, and turning conversations into action. No two days look the same. Real responsibility from day one. You Are • Ambitious, hungry, and genuinely motivated to build something from the inside, • Already using AI tools every day — not as a novelty, as a core part of how you work, • Obsessively organized but comfortable operating in a fast-moving environment, • A natural collaborator who works seamlessly across teams, departments, and personalities, • Someone who figures things out without needing to be asked twice, • Passionate about healthcare, wellness, or tech-forward consumer brands, • Based in New York City or able to commute consistently — you want to be in the room, not on Zoom, • Able to make meaningful connections with everyone on the team from nurses to administrators You Bring • 1–3 years in operations, project coordination, or executive support — or a track record and hungriness about you that demonstrates the same skills, • Demonstrated comfort with AI tools in a professional context, • Fluency in Google Workspace — Docs, Sheets, Slides, Drive, • Clear, professional written communication, • Experience with CRM or project management platforms is a strong plus (Zenoti, HubSpot, Notion, ClickUp, Asana, or similar) We Offer • Direct mentorship from leadership from day one, • Real projects with real impact — immediately, • Exposure to every function across two growing brands: operations, sales, clinical, marketing, and technology, • A collaborative team that operates with energy, passion, and a genuine commitment to excellence, • Benefits of IVDrips services and HelloDose program access, • Competitive compensation with room to grow as you grow Work Location: Hybrid remote in Brooklyn, NY 11230

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