Communications management jobs in Garden City, New York - Page 3Create job alerts

Our agency has grown to reach more than 30,000 people each year through our 60+ programs, and we are seeking a Marketing & Communications Intern to support our social media, public relations, and related marketing & communications efforts. Provide suggestions to management for improving cust

Job Description JOB DEFINITION: Provides administrative support to program staff under the supervision of program management. Assists with tasks to ensure the program runs efficiently. EDUCATIONAL REQUIREMENTS: High School Diploma or equivalent. College, business or secretarial school training preferred. EXPERIENCE REQUIRED: • At least one year of experience and knowledge with Microsoft Office Products, • One year of experience with administrative tasks preferred DUTIES AND RESPONSIBILITIES: • Provides administrative services to support the operations and objectives of the program, • Assists with projects delegated by the Program Director and Management team, • Collects and distributes information for reporting purposes, • Maintains confidentiality requirements, • Assist with outreach and follow up through phone calls and written correspondence, • Updates program activities and schedules as needed, • Organizes meetings, prepares agendas, records minutes and shares key communications with the broader program team, • Participates in staff meetings, community meetings, and other staff and program group activities that support the operation of an effective program., • Position Specific Duties, • Identify and implement quality improvement trainings and activities as part of professional development goals, • Complete QI Training during onboarding and participate in QI refresher training as needed., • Ability to cultivate a culture of inclusion for all employees that respects their individual strengths, views and experiences. A Culture that makes better decisions, drives innovation, and delivers better business results., • Adherence to all safety protocols and procedures to ensure a safe working environment for all employees. Demonstrate a commitment to maintaining a safe work environment by following established safety guidelines., • Health and Safety Awareness: Include any relevant knowledge or experience regarding health and safety protocols to ensure a safe work environment for all employees. We offer an attractive and competitive benefits package for full time employees which includes but not limited to: Medical • Dental, • Vision, • $0 Deductible Platinum Plus Medical Insurance Plan - 90% Employer Provided Benefit, • Flexible Spending Account, • 403(b) retirement plan, • Long Term and Short Term Disability, • Legal Plan, • Dependent Care Expense Account, • Life Insurance/Supplemental Life Insurance, • Pet Insurance, • HRA, • Training programs including a Mentorship program, • Employees may be eligible for Federal/Public Student Loan Forgiveness, • Career growth and Promotional opportunities If interested please apply via this ad or fax your resume to HR DIRECTOR, CAROL OTERO at 516-396-0553. CN Guidance & Counseling Services, inspires and catalyzes recovery for people living with mental health and substance use conditions through innovative and person-centered integrated clinical treatment, counseling, housing, and support services. • Awarded Newsday/Dan papers Top Long Island Work Place 2019-2025, 7 years in a row., • Every job and every team at our agency plays a role in helping other Long Islanders live healthy and fulfilling lives.

Job Description We're Hiring: Secretary with QuickBooks Experience! Are you organized, professional, and tech-savvy? Were looking for a reliable Secretary/Administrative Assistant who can keep our office running smoothlyand knows their way around QuickBooks. Position: Secretary / Admin Assistant Location: [Hempstead NY] Job Type: Full-time Key Responsibilities: Answer and direct phone calls, emails, and scheduling Manage office tasks including filing, data entry, and correspondence Use QuickBooks for basic accounting tasks: invoicing, expense tracking, etc. Support management with admin duties and communications Requirements: Prior experience as a secretary or administrative assistant Proficiency in QuickBooks Strong organizational and communication skills Comfortable with Microsoft Office or Google Workspace Bilingual-Spanish What We Offer: Friendly and professional work environment

Job Description ADMINISTRATIVE ASSISTANT We are excited to invite a proactive and detail-oriented Administrative Assistant to join our team! Homes for the Homeless (HFH) is searching for an experienced Administrative Assistant for our Families w/ Children facility located in the Jamaica area of Queens, NY. As the Administrative Assistant, you will play a pivotal role in our organization, supporting our shelter management team. The Administrative Assistant will be responsible for directing calls, ensuring compliance, supporting staff onboarding, managing schedules, and maintaining accurate records across safety and facility operations, maintaining records, and carrying out compliance protocols. Join us and be a part of an organization that values your contribution and cares deeply for the community we serve. ABOUT HOMES FOR THE HOMELESS: Homes for the Homeless operates shelters for families experiencing homelessness in NYC. Our family residences are more than just a place to sleep. Families can make the most of their stay through accessing an array of onsite programs. Many of these programs are also available to people living in the local community. Our goal is to have a positive impact so families can thrive long after they leave our shelters. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Monitor and document safety incidents, maintain accurate records, and support compliance reporting., • Assist with hiring processes, onboarding documentation, and scheduling., • Manage rosters, reports, and logs; prepare communications and notices., • Track certifications, maintain various inventories, and assist with inspections and audits from different agencies., • Provide backup coverage for various administrative and operational functions as needed. QUALIFICATIONS: • Satisfactory combination of experience and education., • Proficiency with Microsoft Excel, ability to create and update spreadsheets, organize data, and generate reports., • Familiarity with multiple aspects of office management and/or human resources operations, such as payroll, leave administration and benefits., • Ability to prioritize assignments and handle multiple tasks with strong organization and time management skills., • Knowledge of ADP-Workforce Now preferred., • Prior experience in administrative or compliance roles preferred, • Excellent communication and documentation skills. COMPENSATION/EEO: In order to attract and retain a high-performance workforce, Homes for the Homeless offers a dynamic and rewarding work environment, with a focus on ensuring an appropriate work-life balance. In addition to a competitive salary, full-time permanent employees are eligible for excellent benefits including comprehensive health insurance (including medical, dental, and vision), an employer-funded 403(b) retirement plan, commuter benefits, life insurance, Work/Life Assistance Program, 3 weeks paid vacation, 10 sick days, 3 personal days and 12 paid holidays. Homes for the Homeless is committed to promoting an inclusive organizational environment of dignity and respect. We are an Equal Opportunity Employer (EEO) committed to equal treatment, and prohibit any form of discrimination or harassment based on age, race, religion, creed, color, national origin, sexual orientation, veteran or military status, sex (including pregnancy, childbirth and related medical conditions), gender (including gender identity and gender expression), disability, predisposing genetic characteristics, marital status, arrest or conviction, domestic violence victim status, familial status, or any other basis that would be in violation of any applicable federal, state, or local law. TIME SHIFT: 9am – 5pm, Monday - Friday SALARY: $38,000

Job Description Reports to: VP of Talent and People Management Location: Hybrid, based in Garden City, NY with travel to work locations Status: Full-Time, Exempt Position Summary The Assistant Director of Talent and People Management plays a key role in building and sustaining a high-performing, mission-aligned workforce. This position supports all aspects of human resources, including talent acquisition, performance management, employee engagement, compliance, and organizational development. The Assistant Director serves as a thought partner to senior leadership and a trusted resource to managers and staff across the organization. This role requires demonstrated experience in guiding projects from initial planning through to successful completion. Key Responsibilities Talent Management & Development • Oversee the full recruitment lifecycle, ensuring equitable and effective hiring practices across all levels of the organization., • Partner with senior management and vocational services to forecast staffing needs and develop workforce plans aligned with organizational goals., • Support performance management initiatives, including 360 feedback cycles, professional development planning., • Lead initiatives to strengthen employee engagement, recognition, and retention., • Champion diversity, equity, inclusion, and accessibility throughout all HR processes and communications., • Coordinate employee recognition programs, milestone awards, and organizational events (e.g., NDEAM, service awards, wellness initiatives)., • Oversee core HR functions including onboarding, benefits administration, compensation updates, and policy implementation., • Ensure compliance with federal, state, and local employment laws, including ADA, FMLA, FLSA, and EEOC requirements., • Partner with payroll and finance to ensure accurate processing of benefits, leave, and employment changes., • Responsible for compiling and preparing data for filings including 5500s, EEO-1, VETS4212 and other reports as required., • Ensure the integrity and accuracy of employee data in HCM system by performing regular audits, • Provide support and training to employees and managers on using HCM system effectively, troubleshooting issues., • Supervise HR staff and provide coaching and guidance to ensure quality service delivery and professional growth., • Serve as a resource for managers on employee relations, performance improvement, and team development., • Collaborate with Finance, Operations, and Vocational Services and Development & Engagement to align HR initiatives with organizational strategy., • Contribute to continuous improvement of HR systems, processes, and tools to enhance efficiency and employee experience., • Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or related field (Master’s preferred)., • 7+ years of progressively responsible HR experience, including supervisory or team leadership roles., • Commitment to our mission of creating inclusive employment opportunities for individuals with disabilities., • Strong knowledge of HR best practices, employment law, and nonprofit compliance standards., • Demonstrated experience in employee relations, performance management, and talent development., • Ability to translate organizational goals and objectives into strategic HR project plans, ensuring all initiatives directly support business goals, • Proven experience managing and optimizing HCM/HRMS platforms, • Excellent interpersonal, communication, and analytical skills., • Ability to travel to work locations in NYC, Nassau, Suffolk, Albany and Essex (NJ) counties as needed., • HR certification (PHR, SHRM-CP, or SHRM-SCP) preferred. The Corporate Source provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description We're Hiring: Secretary with QuickBooks Experience! Are you organized, professional, and tech-savvy? Were looking for a reliable Secretary/Administrative Assistant who can keep our office running smoothlyand knows their way around QuickBooks. Position: Secretary / Admin Assistant Location: [Hempstead NY] Job Type: Full-time Key Responsibilities: Answer and direct phone calls, emails, and scheduling Manage office tasks including filing, data entry, and correspondence Use QuickBooks for basic accounting tasks: invoicing, expense tracking, etc. Support management with admin duties and communications Requirements: Prior experience as a secretary or administrative assistant Proficiency in QuickBooks Strong organizational and communication skills Comfortable with Microsoft Office or Google Workspace Bilingual -Spanish What We Offer: Friendly and professional work environment

Job Description iRocket (Innovative Rocket Technologies Inc.) is pioneering fully reusable, fully autonomous small launch vehicles to make access to space faster, more affordable, and sustainable. As our team expands, we’re looking for a Receptionist/Administrative Assistant to help keep our office running smoothly and ensure a professional, welcoming environment for visitors, partners, and team members alike. This is a great opportunity for someone who is organized, proactive, and thrives in a fast-paced, mission-driven environment. The Role • Greet and assist visitors, clients, and vendors in a professional and friendly manner, • Answer and route incoming calls, emails, and general inquiries, • Manage scheduling, meeting coordination, and conference room reservations, • Support travel arrangements, logistics, and expense reports for team members, • Maintain office supplies, equipment, and workspace organization, • Assist with document preparation, filing, and internal communications, • Support HR and operations with onboarding new employees and managing company records, • Coordinate with vendors, building management, and service providers, • Contribute to company events, meetings, and general administrative projects Requirements • High school diploma required; Associate’s or Bachelor’s degree preferred, • 3+ years of experience in office administration, reception, or executive support (startup or technology environment a plus), • Excellent communication and interpersonal skills, • Strong attention to detail, organization, and time management, • Proficiency in Microsoft Office and Google Workspace (Docs, Sheets, Calendar, etc.), • Ability to multitask, prioritize, and adapt to changing needs, • Positive attitude, professionalism, and discretion when handling sensitive information, • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Short Term & Long Term Disability, • Wellness Resources

Job Description iRocket is reshaping access to space through reusable, autonomous small launch vehicles and we’re looking for a Social Media & Marketing Specialist to help share that mission with the world. This role combines creativity, storytelling, and strategic communication. You’ll build iRocket’s digital presence, engage our growing community, and showcase our innovations to partners, investors, and the public. The Role • Develop and execute a social media content strategy across LinkedIn, X (Twitter), Instagram, and other channels, • Create engaging written, graphic, and video content that highlights company milestones, culture, and technology, • Manage the company website and ensure consistent brand tone and visual identity, • Track engagement analytics and report performance metrics to leadership, • Support marketing campaigns, press releases, events, and investor communications, • Collaborate with internal teams (engineering, HR, BD) to generate authentic, high-impact stories, • Monitor industry trends, news, and community engagement opportunities, • Bachelor’s degree in Marketing, Communications, Journalism, or related field, • 2–4 years of experience in marketing or social media management (aerospace, tech, or startup experience preferred), • Strong writing, editing, and storytelling skills; ability to communicate technical topics clearly, • Familiarity with content creation tools (Canva, Adobe Creative Suite, etc.) and social media analytics platforms, • Proactive, creative, and detail-oriented mindset, • Passion for space, technology, and innovation, • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Short Term & Long Term Disability, • Wellness Resources

Promote safety awareness and maintain a safe shopping and work environment for customers and colleagues. Effective written and verbal communication skills; ability to draft reports and other communications; present to management and internal and external business partners; interpret technical docume

Job Description Candidates must be self-driven, reliable, willing to learn and be resourceful. Strong computer skills, proficient writing skills and strong communication skills are a must. This is an incredible opportunity for extremely organized individuals that thrive in a fast paced environment that requires multi-tasking, the ability to time manage and transition from task to task with ease. The successful candidate should be capable of working with employees throughout the organization and interacting with building residents as well. Responsibilities, to include but not limited to: • Provide timely, efficient and accurate assistance to our team of property managers with the processing of work orders, invoices, estimates, and various administrative duties, • Work with the CEO’s Executive Assistant and the Office Manager on special projects;, • Quality control and confidentiality of all documents received and reporting as required;, • Must have excellent computer skills and be able to pick up new programs quickly;, • Work as a liaison between the property managers and various internal departments within our organization such as AR, AP, maintenance, etc;, • Interface with various vendors;, • Assist Property Managers with the administrative tasks pertaining to leasing processes, coordinate with property managers and building superintendents to schedule walk-throughs and or inspections of apartments;, • Assist Property Managers with tenant relations and address resident concerns to ensure satisfaction with management;, • Prepare and distribute tenant communications and notices;, • Maintain a strong professional presence and be well spoken and articulate in all interactions with residents and vendors;, • Maintain proper files for your assigned to your respective Property Managers; and, • At least 3 years of experience working in an administrative capacity in the real estate field or event maintenance/supply house companies., • Working knowledge of a multi-line phone system., • Time management, organizational and strong communication skills., • Ability to multi-task and provide quality assignments., • Ability to work in a fast-paced environment and make responsible decisions quickly, • Dependability and self-responsibility is required., • Hardworking team player Benefits: • Dental insurance, • Health insurance, • Life insurance, • Paid time off, • Vision insurance

Job Description SimpleCITI Companies, Hiring for Graphic Designer Overview: SimpleCITI Companies is a vertically integrated real estate and specialty finance platform built to execute across the full investment lifecycle. Our operating companies specialize in real estate acquisitions, capital markets, brokerage, property management, development, and specialty lending. With expertise in industrial, commercial, mixed-use, and residential real estate, SimpleCITI operates at the intersection of capital deployment, operational execution, and long-term value creation. Our real estate verticals include: • SimpleEQUITIES (Private Equity Real Estate), • SimpleADVISORY (Investment Advisory), • SimpleMANAGE (Property Management), • SimpleBRICKS (Development), • SimpleREALTY ADVISORS (Brokerage & Leasing) Job Description: SimpleCITI is seeking a creative, detail-driven Graphic Designer to elevate our brand presence across all materials and communications. From pitch decks to investor brochures, this role is responsible for ensuring visual consistency and high-quality design throughout every client-facing and internal document. You’ll work closely with company leadership to design and produce materials that reflect the sophistication and clarity of our platform. Branding & Visual Identity • Create and refine logos, wordmarks, and visual identity systems for SimpleCITI and its subsidiaries, • Ensure brand guidelines are consistently applied across all materials and platforms, • Develop visual assets for use on websites, signage, social media, and email marketing Print & Digital Collateral Design • Design investor materials including offering memoranda (OMs), brochures, and one-pagers, • Create booklets, presentations, and pitch decks that support company growth initiatives, • Develop business cards, letterheads, and branded templates for internal teams, • Build clean, interactive PDF forms for lease applications, onboarding, and compliance, • Assist with the layout and design of employee handbooks and internal guides Execution & Production • Prepare and export final design files for print, digital, or web platforms, • Work with external printers, developers, and vendors to ensure quality results, • Organize design files and templates for internal access and re-use Collaboration & Innovation • Collaborate with leadership across departments to translate business needs into design deliverables, • Suggest creative improvements to existing materials and explore new design formats, • Stay up to date on industry design trends and real estate presentation standards Requirements • 2–5 years of experience in graphic design, branding, or marketing communications, • Proficiency in Adobe Creative Suite (Photoshop, InDesign, Illustrator) and Canva, • Experience designing professional materials in real estate, finance, or corporate sectors preferred, • Ability to manage multiple projects with speed, accuracy, and attention to detail, • Strong visual sense, layout skills, and an eye for typography and color, • Organized, communicative, and comfortable taking initiative Bonus: • Advanced Adobe Creative Suite skills and experience with motion graphics or animation, • Experience with PowerPoint, Figma, or basic HTML/CSS, • Experience with commercial real estate or private equity marketing materials, • Photography, video editing, or motion graphics skills

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL TASKS: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. 1. Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., 2. Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., 3. Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., 4. Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., 5. Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., 7. Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning goal., 8. Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., 9. Performs crisis assessment and nonverbal and verbal crisis intervention., 10. Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., 11. May have on-call responsibilities., 13. Plans, escorts, and/or arranges social or recreational activities for and with consumers., 14. Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence., 15. Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., 16. Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are injured., 17. Assists in the orientation of new personnel when requested., 18. Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., 19. Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., 20. Complies with agency infection control policies., 21. Advocates on behalf of consumer with outside service providers and within ICL., 22. Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., 23. Other job-related duties that may be assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: 1. Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., 2. Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., 3. Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, 4. Basic understanding of the causes and processes of mental illness and substance abuse disorder., 5. Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., 6. Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., 7. Ability to use sound judgment in identifying and solving problems, and knowing when to seek assistance., 8. Ability to be aware of self and one's impact on others, 9. Ability to learn, understand and comply with all regulations, policies and procedures., 10. Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., 11. Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards., 12. Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., 13. Ability to prepare accurate and timely documentation, reports and other written material as assigned., 14. Ability to work independently, and to conform to all applicable safety and accountability measures, 15. Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., 16. Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate, 17. Ability to identify the nature of problems and to participate effectively in solving problems., 18. Ability to report for work as scheduled on a consistent basis, 19. Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor’s degree plus 1year experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor’s degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW); or an associate's degree in a human services related field and two years of experience in human services; CASE MANAGER TRAINEE: Otherwise qualified candidates who lack the indicated number of years of experience may be offered employment as Case Manager Trainees at a reduced salary, until the experience requirements are met. #ICLCWCM

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL JOB FUNCTIONS: • Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Help the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels’ consumers individually or in small groups regarding plans for meeting service needs and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and perform follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., • Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., • Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and, • Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan, • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning, • Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict, • Performs crisis assessment and nonverbal and verbal crisis intervention., • Refers consumers to community resources and other organizations. Accompany consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the, • May have on-call, • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and, • Plans, escorts, and/or arrange social or recreational activities for and with, • Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's, • Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., • Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are, • Assists in the orientation of new personnel when, • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going, • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development, • Complies with agency infection control, • Advocates on behalf of consumer with outside service providers and within, • Assists resident/consumer in finding and getting into vocational training or other training opportunities and work with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., • Committed to the active promotion of ICL values and goals., • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural, • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor,, • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, • Basic understanding of the causes and processes of mental illness and substance abuse, • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development, • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and, • Ability to use sound judgment in identifying and solving problems and knowing when to seek, • Ability to be aware of self and one's impact on others, • Ability to learn, understand and comply with all regulations, policies and, • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without, • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in, • Ability to prepare accurate and timely documentation, reports and other written material as, • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., • Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate Ability to identify the nature of problems and to participate effectively in solving, • Ability to report for work as scheduled on a consistent basis Bachelor's degree plus two years’ experience providing direct services to individuals with mental disabilities or other relevant human service experience, or bachelor's degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW) and one year experience. #ICLCWCM

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL JOB FUNCTIONS: • Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Help the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels’ consumers individually or in small groups regarding plans for meeting service needs and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and perform follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., • Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., • Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and, • Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan, • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning, • Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict, • Performs crisis assessment and nonverbal and verbal crisis intervention., • Refers consumers to community resources and other organizations. Accompany consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the, • May have on-call, • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and, • Plans, escorts, and/or arrange social or recreational activities for and with, • Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's, • Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., • Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are, • Assists in the orientation of new personnel when, • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going, • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development, • Complies with agency infection control, • Advocates on behalf of consumer with outside service providers and within, • Assists resident/consumer in finding and getting into vocational training or other training opportunities and work with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., • Committed to the active promotion of ICL values and goals., • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural, • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor,, • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, • Basic understanding of the causes and processes of mental illness and substance abuse, • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development, • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and, • Ability to use sound judgment in identifying and solving problems and knowing when to seek, • Ability to be aware of self and one's impact on others, • Ability to learn, understand and comply with all regulations, policies and, • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without, • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in, • Ability to prepare accurate and timely documentation, reports and other written material as, • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., • Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate Ability to identify the nature of problems and to participate effectively in solving, • Ability to report for work as scheduled on a consistent basis Bachelor's degree plus two years’ experience providing direct services to individuals with mental disabilities or other relevant human service experience, or bachelor's degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW) and one year experience.