Regional Manager
4 days ago
Long Beach
Job Description JOB TITLE: Regional Manager LOCATION: Onsite; Long Beach, California 90810 SALARY: $90,000-$100,000 Century Villages at Cabrillo (CVC) serves as steward, manager, and coordinator for the 27-acre campus community in Long Beach. CVC creates the physical and social conditions where collaborating programs can succeed in overcoming homelessness. As a social enterprise, CVC engages in property management, real estate development, and community development activities, all uniformly geared around the vision of breaking the cycle of homelessness. Our Mission: We finance, build, and operate affordable housing so that the people we serve may have a dignified home, a healthy and hopeful future and attain economic independence. The Regional Property Manager is responsible for supervising the daily operations of multiple large residential apartment units. These buildings house special needs residents, often mentally challenged, who are being taken out of homelessness, recovering from addictions, and coming out of PTSD/Trauma. The Regional Manager interprets and implements management procedures based on government regulations and according to corporate policy The ideal candidate will be able to demonstrate their proficiency in managing a large scope of work including responsibility for multiple apartment complexes and 30 direct reports. The resident demographic includes individuals coming from adverse conditions, including homelessness due to addiction and mental health challenges. ESSENTIAL JOB FUNCTIONS • Supervise resident evictions and assist with investigating complaints. Work closely with legal counsel for the property on all matters pertaining to the property, • Meet with residents as needed to address concerns and promote good resident relations., • Promote collaborative relationships among residents, staff, vendors, and service providers, • Assist in the development and implementation of resident activities and property management programs., • Attend regular meetings with service providers and residents to address resident issues., • Assists in the preparation of annual operating and capital budgets., • Reviews financial statements and reports and prepares variance reports., • Supervises the collection of delinuent resident accounts., • Ensures accuracy of accounting/ rent roll reporting., • Prepares annual rent increase proposals and other financial worksheets, per corporate policies and/or regulatory agencies., • Assists in the development, implementation and maintenance of internal controls and procedures that provide operation and fiscal control, cost savings, projections, planning, forecasting and effective utilization of assets and properties., • Ensures compliance with requirements outlined in regulatory agreements, contracts, company policies and procedures and that federal, state and local laws are always adhered to., • Reviews new move in files, recertification files and periodically reviews the Waiting List(s). Verifies rent calculation and the documents used., • Review recent tenant income certifications for accuracy and ensure timely completion., • Responsible for interacting directly with all regulatory agencies such as HUD, CalHFA, HCD, TCAC and local entities., • Responsible for updating tenant selection plans, management plans, and rent schedules as required., • Develop and implement a marketing plan in accordance with existing Affirmative Fair Marketing Plan, as approved by Corporate, • Conducts regular inspections of properties and vacant apartments., • Makes recommendations to improve marketing and leasing effectiveness., • Review traffic reports and keep accurate records to be used as a tool for advertising., • Coordinate with local CES and referral agencies to ensure timely referrals are made processed at Corporate Permanent Supportive Housing communities., • Review Marketing/Concession Log to ensure all changes are documented in reference to concessions and resident selection criteria., • Manage waitlist and ensure best practices and fair housing is used in selection of applicants., • Compile and prepare marketing, lease-up, and operation budgets., • Coordinate start-up of operations including application process, contract and service procurement, staff hiring and training., • Maintain and review weekly lease-up reports., • Manage on-site staff through periodic site visits, scheduled and unscheduled. Utilize consistent verbal and written communications to provide instructions and feedback. Encourage a team environment at all levels., • Hires, trains, supervises, develops, and terminates the employment of those supervised in accordance with company policies, mission, vision, and values., • Walk grounds to ensure that the highest standards are maintained., • Ensure preventative and reactive maintenance is completed as scheduled., • Coordinate capital improvement projects and ensure property stays within budget., • Collaborate with the Facilities to draft scope of work, review proposals, and make recommendations for vendors, • Ability to effectively and professionally interact and communicate with senior management, property managers, other employees, vendors, residents, senior staff, owners, sponsors and clients, public agencies., • Promote the company’s safety goals and actively work towards ensuring a safe working environment., • Interpret and ensure compliance with company policies and procedures., • Actively further corporate objectives and continuously support improvement and positive change, which includes participating on corporate designated committees and work groups to improve the company and business operations., • At least seven years of Property Management experience is needed. Previous experience as a Regional Manager, Area Manager or Property Supervisor preferred., • Experience working in compliance with affordable housing programs such as TCAC, HUD, HOME, and other federal, state, and local programs., • Experience working in Permanent Supportive Housing, with demonstrated experience and knowledge of Housing First, Trauma Informed Care, and Harm Reduction., • Demonstrated experience in problem identification, analysis, recommendation of options and development of logical and workable solutions., • Previous experience in planning, scheduling and completing major projects with minimum guidance, • Demonstrated experience in preparing and completing administrative statistical and programmatic studies with comprehensive analysis and sound recommendations., • Demonstrated ability to support and develop diverse environments., • At least five years' experience in personnel supervision, training, and evaluation. Work Location: Long Beach, California 90810 Salary and Benefits: Attractive exempt compensation $90,000-$100,000 with fully- paid medical, dental, vision and life/AD&D, retirement plan with company match, paid time off, paid holidays and more. Paid college tuition assistance and professional development opportunities available. This is a hybrid position with schedule dependent on onsite property management needs. Our organization is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, marital status, registered domestic partner status, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by federal, state, or local law.
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