107 Best complaints Jobs in Mount Vernon, NY (August 2025)

Job Title: Server Location: Pelham, NY Job Type: Full-Time Job Summary: We are seeking for a reliable, friendly, and customer-focused server to join our team. The ideal candidate will have a passion for providing excellent service, strong communication skills, and the ability to thrive in a fast-paced environment. As a server, you will be responsible for taking orders, delivering food and beverages, and ensuring guests have a memorable dining experience. Key Responsibilities: -Greet guests promptly and warmly -Take accurate food and beverage orders and enter them into the POS system -Serve food and beverages in a timely and professional manner -Check in with guests to ensure satisfaction and address any concerns -Maintain a clean and organized dining area, including tables, chairs, and service stations -Follow all health, safety, and sanitation guidelines -Collaborate with kitchen and bar staff to ensure smooth service -Process payments accurately and return change or receipts -Handle guest complaints or refer to management when necessary -Upsell menu items and promote specials Qualifications -Previous serving or customer service experience preferred (but not required) -Excellent interpersonal and communication skills -Ability to multitask and work well under pressure -Basic math and POS skills -Reliable, flexible, and team-oriented -Must be able to stand for long periods and lift up to 25 lbs Work Schedule: -Flexible hours including evenings, weekends, and holidays -Shifts may vary based on restaurant hours and business needs Compensation: Hourly wage ($11) + tips

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The Pureganic Cafe

Customer Service & Front-of-House Associate

We are looking for 2 team members to do the following: greeting customers, taking orders, handling POS, answering product questions (especially about vegan, gluten-free, kosher items), resolving complaints, maintaining cleanliness.

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NY Professional Services One, LLC

Community Construction Liaison

Acts as the main contact between the construction team and the community. Informs residents, businesses, and local leaders about construction Coordinating with residents, businesses, elected officials, and civic groups to address questions, concerns, and complaints. Preparing and distributing community advisories, newsletters, and weekly construction bulletins. Working with the resident engineer and contractor to minimize disruptions and maintain project schedules. Organizing and attending community meetings to provide project updates and gather feedback. Facilitating resolutions for property access issues, service interruptions, and unforeseen damages.

East Bronx, The Bronx

Job Title: Shift Lead Location: Juici Patties Reports To: Store Manager / Kitchen Manager Job Summary: The Shift Lead at Juici Patties is responsible for supervising daily shift operations, ensuring smooth service, and maintaining high standards for customer satisfaction. You’ll support the team by coordinating tasks, managing workflow, and stepping in wherever help is needed — whether it’s at the counter, kitchen, or with customer service. This role requires strong leadership, excellent communication skills, and the ability to stay calm and organized during busy periods. Key Responsibilities: Lead the team during your shift to deliver excellent customer service and quality food Ensure all staff follow company policies, procedures, and health & safety regulations Assist with opening and closing duties, including cash handling and store cleanliness Handle customer inquiries, concerns, or complaints professionally and promptly Support kitchen and front-of-house staff to maintain smooth workflow Train and mentor new or junior team members during shifts Monitor inventory levels and communicate supply needs to management Report any operational issues to management Qualifications: Previous experience in a fast-paced food service environment preferred Strong leadership and problem-solving skills Excellent communication and interpersonal skills Ability to multitask and stay calm under pressure Positive attitude and team player mentality Benefits: Competitive pay Growth opportunities Friendly and supportive work environment

As a Hostess, you will be the first point of contact for guests entering the restaurant. Your primary responsibility is to ensure guests have a warm and welcoming experience from the moment they arrive until they are seated at their table. You will manage reservations, answer questions, and assist with maintaining a smooth flow of customers throughout the dining experience. Key Responsibilities: Greet guests promptly and with a friendly attitude. Manage the waitlist and seat guests efficiently. Answer phone calls, take reservations, and provide restaurant information. Maintain the cleanliness and organization of the front-of-house area. Assist with setting up and clearing tables. Communicate with servers and kitchen staff to ensure timely service. Handle guest inquiries, complaints, and special requests with professionalism. Provide guests with menus and inform them of daily specials. Skills & Qualifications: Excellent communication and interpersonal skills. Ability to multitask and stay organized in a fast-paced environment. Friendly and approachable demeanor. Previous experience in customer service or hospitality is a plus, but not required. Ability to work evenings, weekends, and holidays as needed.

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Corazon En Forma Cardiology

Medical Biller / Front Desk Manager (Bilingual Spanish/English)

29 days ago

Full-time

Manhattan, New York

Job Title: Medical Biller / Front Desk Manager Location: Corazon En Forma Cardiology Job Type: Full-Time Reports To: Practice Administrator / Physician About Us: Corazon En Forma Cardiology is a patient-centered practice dedicated to providing exceptional cardiovascular care. We are seeking a highly organized and experienced Medical Biller/Front Desk Manager to join our team and oversee both front desk operations and medical billing activities to ensure smooth administrative flow and accurate reimbursement. Position Summary: The Medical Biller/Front Desk Manager plays a dual role in managing the day-to-day operations of the front desk and handling all aspects of medical billing and insurance claims. This role is essential in maintaining a professional, efficient, and patient-friendly environment. Key Responsibilities: Front Desk Management: • Oversee all front desk operations and staff, • Greet and check in patients in a warm and professional manner, • Manage appointment scheduling and ensure efficient patient flow, • Handle patient inquiries and complaints promptly and professionally, • Maintain the cleanliness and organization of the reception area, • Verify insurance eligibility and benefits prior to patient visits, • Submit accurate claims to insurance providers in a timely manner, • Follow up on unpaid or denied claims and initiate appeals as needed, • Post insurance and patient payments to accounts, • Generate patient statements and handle billing inquiries, • Maintain up-to-date knowledge of insurance regulations and coding Qualifications: • High school diploma or equivalent; Associate's or Bachelor's degree preferred, • Minimum 2 years of experience in medical billing and front desk operations (cardiology experience a plus), • Proficient with medical billing software and EHR systems (e.g., Kareo, Athena, or similar), • Strong knowledge of CPT, ICD-10 codes, and insurance guidelines, • Bilingual in English and Spanish is a plus, • Excellent communication, problem-solving, and organizational skills, • Ability to multitask in a fast-paced environment What We Offer: • Competitive salary, • Paid time off and holidays, • Opportunities for professional growth, • Friendly and supportive work environment

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Capri II Pizzeria

Cashier / Counter Server

1 month ago

Full-time

East Bronx, The Bronx

We are looking for a friendly, efficient, and reliable Cashier/Counter Server to join our team. In this role, you will be the first point of contact for customers, handling transactions, preparing simple food/drink orders (if applicable), and providing exceptional customer service. Key Responsibilities: Greet customers warmly and assist with menu questions or product selections Accurately operate the cash register and handle cash, credit, or digital payments Take customer orders and ensure they are correct and completed in a timely manner Prepare and serve food or beverages if required (e.g., coffee, snacks, takeout items) Maintain a clean and organized counter and work area Restock supplies and monitor inventory levels as needed Follow all health and safety guidelines and company policies Resolve customer concerns or complaints professionally and promptly Assist in closing and opening duties, including cleaning and balancing the register

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