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Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with their needs. Register and assign guests to hotel rooms. Establish methods of payment and verify credit. Make and confirm reservations. Compute bills, collect payments, and make change for guests. Transmit and receive messages, using telephones or the PMS system. Respond to guest requests in a timely manner. Receive and resolve guest complaints, elevating to supervisor if necessary. Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. Perform bookkeeping activities, such as balancing accounts and conducting audits. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods. Ensure overall guest satisfaction. Perform other duties as requested by management. Your Background and Skill High School diploma or equivalent preferred. Previous customer service experience or equivalent training required. Knowledge of PMS systems preferred. HHM Hotels Benefits and Perks Competitive wages for full time and part time opportunities Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Daily Pay Free Basic Life Insurance 24/7 access to TELUS Health, a confidential work-life resource. Travel Discounts Commuter Transit and Commuter Parking Benefits Employee Assistance and Wellness Program Educational/Professional Development Referral Bonus Program Work Environment and Context Work schedule varies and may include working on holidays, weekends and alternate shifts. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It Managed by HHM Hotels
We pride ourselves on quality, creativity, and exceptional customer service. We’re looking for a motivated Sales Associate/Baker to join our team and contribute to our vibrant bakery environment. As a Sales Associate/Baker, you will play a dual role. You will assist customers in our bakery, providing excellent service and helping with sales, while also participating in the baking process. This role requires both front-of-house and back-of-house responsibilities, ensuring that our customers have a pleasant experience and that our baked goods meet the highest standards. Key Responsibilities: Sales Associate Duties: Greet and assist customers in a friendly and professional manner. Provide information about products, ingredients, and specials. Handle sales transactions accurately and efficiently. Maintain cleanliness and organization of the sales floor. Restock shelves and display cases as needed. Address customer inquiries and resolve any issues or complaints. Promote bakery products and specials to drive sales. Maintain knowledge of current promotions and sales events. Baker Duties: Prepare, mix, and bake a variety of bakery products, including bread, pastries, cakes, and cookies. Follow recipes and adhere to production schedules. Ensure all baked goods are of high quality and visually appealing. Monitor inventory levels and assist with ordering supplies. Maintain a clean and organized kitchen environment, following all health and safety regulations. Operate and clean bakery equipment. Assist in developing new recipes and products. Qualifications: Previous experience in a bakery or food service environment is preferred but not required. Basic knowledge of baking techniques and ingredients. Strong customer service skills with the ability to engage with a diverse clientele. Ability to multitask and work efficiently in a fast-paced environment. Good organizational skills and attention to detail. Flexibility to work various shifts, including early mornings, weekends, and holidays. Physical stamina to stand for long periods and lift heavy items. Skills: Excellent communication and interpersonal skills. Basic math skills for handling cash and processing transactions. Ability to follow instructions and work as part of a team. Creative problem-solving skills and a positive attitude.
Are you a customer-service pro fluent in English, Mandarin and Cantonese. We're seeking for an Office Administrator/Customer Service Representative to join our dynamic team at Melody Benefits. This role involves helping clients resolve issues efficiently, with a customer-first approach, and contributing to a collaborative and supportive work environment. If you’re a problem-solver with great communication skills and enjoy a fast-paced office environment, this could be the perfect opportunity for you. Why Join Us? Competitive Pay: Earn between $52,000-$56,000 annually Benefits: 401(k), Health Insurance, Paid Time Off Stability: Full-time position with regular hours Work Location: In person, collaborative work environment Growth Opportunities: Develop your skills in a dynamic, supportive setting Key Responsibilities: Manage high volumes of incoming calls, addressing customer needs and resolving issues efficiently. Identify customer concerns and provide accurate, complete information using our resources. Handle customer complaints professionally, offering timely solutions and follow-ups. Keep accurate records of customer interactions and processes. Follow established communication guidelines and procedures. Go the extra mile to ensure customer satisfaction and engagement. Skills You’ll Need: Proven experience in customer support or client service roles. Strong phone communication skills, active listening, and adaptability to various customer personalities. Customer-centric attitude with excellent multitasking and time-management abilities. A positive attitude, willingness to learn, and a desire to grow within the role. Requirements: High school diploma required; some college education preferred. Bilingual: Fluent in English, Cantonese and Mandarin Strong verbal and written communication skills. Apply now and help us make a difference in our customers' experiences! Job Type: Full-time Pay: $52,000-$56,000 per year Benefits: 401(k) Health insurance Paid time off Shift: 8 hour shift Education: High school or equivalent (Preferred) Language: Mandarin (Required) Cantonese (Required) Work Location: In person
About Marketsheer: Marketsheer is a fast-growing, dynamic company focused on delivering top-tier experiences to clients and customers alike. We believe in combining excellence with hospitality, creating an environment where guests feel welcomed and valued—and where employees thrive. Position Overview: We are seeking a friendly, confident, and organized Host / Floor Manager to join our team. This role is a hybrid of hospitality and leadership. You'll be the face of our space, greeting guests, managing floor operations, and ensuring an exceptional overall experience. Key Responsibilities: • Greet and welcome guests with professionalism and warmth, • Oversee daily floor operations to ensure smooth workflow, • Manage reservations, waitlists, and guest seating, • Lead and support front-of-house team members during service, • Resolve guest concerns or complaints with poise and positivity, • Coordinate with kitchen and service teams to ensure timely service, • Maintain cleanliness, ambiance, and safety of the floor, • Train, mentor, and guide junior staff members as needed, • Report operational updates or incidents to upper management Qualifications: • Proven experience in a hospitality or customer service role, • Prior supervisory or team leadership experience preferred, • Excellent communication and interpersonal skills, • Ability to stay calm under pressure and manage multiple priorities, • Strong attention to detail and organizational skills, • A passion for creating memorable customer experiences, • Flexible availability (evenings, weekends, or holidays may be required) What We Offer: • Competitive pay ($25–$30/hr depending on experience), • A supportive and energetic work environment, • Opportunities for growth and advancement, • Training and development programs, • Employee perks and team events Apply now and become part of the Marketsheer team where leadership meets hospitality!
Our firm is working with a client company located in Jersey City, NJ who is seeking a full-time onsite Inside Sales Associate. This position is 100% onsite, hours are 9am-5pm or 10am-6pm Monday through Friday. The salary range is $60K-$70K + commission. The duties and requirements are: • Minimum of 3 years of inside sales experience within the Medical Device or Pharmaceutical industry., • Experience with Salesforce - 1 year, • Reaching out to new leads generated by their outbound call programs, • Follow-up on assigned prospective and active clients, and report status of the projects/action plan in the CRM, • Presenting to clients with additional information regarding new products or services, • Listening to clients concerns/complaints and providing detailed information regarding products and services, • Troubleshooting common issues with a product or service If this sounds like something you would like to explore, please respond to this posting.
Responsible for overseeing the daily operations of a restaurant. Their duties include hiring and training restaurant staff based on company policies, supervising all areas of the restaurant to monitor activities and handle problems that arise and managing all areas of staffing, including scheduling employees. Recruiting, interviewing and training staff to follow restaurant procedures Maintaining safety and food quality standards Keeping customers happy, getting their feedback on the experience and handling complaints Organizing schedules, keeping track of employees’ hours and recording payroll data Supervising daily shift operations, including front- and back-of-house restaurant operations Controlling operational costs and identifying ways to cut waste Appraising staff performance and disciplining or retraining employees to correct poor performance. Able work at 7am for Hotel Breakfast service.
Job Title: Member Services Representative (Benefits Specialist) Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: Competitive Salary coupled with a great work/life balance Prime Location - Flatiron District in Manhattan (NYC) Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan Pension Benefit that includes monthly employer contributions Retirement Benefit that includes 3% 401K employer contributions Professional Coverage/Reimbursement includes Tuition Reimbursement Program Paid Time Off including vacation, personal, and sick days Federal Paid Holidays – Up to 11 days off with pay And more... Mission-driven, internal job growth opportunities Annual Salary Clarification: Non-Bilingual: $50,926.57; Bilingual: $53,063.84 - Per Collective Bargaining Agreement (CBA) FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: Collecting and analyzing data/information to resolve a problem in real time, at high volume standards. Provide customer service to participants to resolve eligibility or Fund benefit issues. Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman). Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance. Follow workflows to resolve participant questions. Representatives analyze and interpret customer phone and written correspondence. Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues. Operating computers with multiple information screens to research and resolve customer inquiries on line. Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation. Ability to effectively communicate to Participants. Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: Strong computer skills. Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system. Ability to prioritize work and meet deadlines. A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications. Strong analytical, problem solving and decision-making skills. Excellent organizational and prioritizing skills. Strong ability to multitask. Various work schedules available. Interpersonal Skills: Strong oral and written interpersonal skills. Demonstrated customer service orientation. Ability to effectively operate in fast-paced work environment. Excellent listening skills. Detail oriented with excellent organization and communication skills. Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None
1. Minimum of 2 years of management experience required, 2. Must hold a valid Jersey City Food Protection Certificate, 3. Experience in both kitchen and front-of-house operations required, 4. Ability to manage staff scheduling and labor cost control, 5. Proficient in food cost management, 6. Strong crisis management and problem-solving skills, 7. Excellent customer service and complaint handling abilities, 8. Capable of effective communication in English, 9. Familiar with delivery platforms such as Uber Eats and DoorDash, 10. Experienced with POS systems for order management
Job Summary We are seeking a dedicated and enthusiastic Server to join our team in a fine dining environment. The ideal candidate will possess excellent customer service skills, a passion for food and beverage, and the ability to work efficiently in a fast-paced setting. As a Server, you will be responsible for providing an exceptional dining experience for our guests while ensuring that all food safety and sanitation standards are met. Duties Greet and welcome guests in a friendly and professional manner. Take orders accurately and efficiently using Aloha POS or OpenTable systems. Provide detailed menu information, including specials, to enhance the guest experience through effective upselling techniques. Ensure timely delivery of food and beverages to tables while maintaining proper presentation standards. Sanitate tables and dining areas between guests to uphold cleanliness and hygiene standards. Assist with food preparation and bussing as needed to support kitchen staff and maintain workflow. Handle guest inquiries, complaints, and requests promptly and professionally. Collaborate with team members to ensure smooth service operations during busy periods. Skills Strong upselling abilities to enhance guest satisfaction and increase sales. Knowledge of food handling practices to ensure safety and compliance with health regulations. Familiarity with Aloha POS or OpenTable systems is preferred but not required; training will be provided. Basic math skills for accurate order processing and handling payments. Experience in fine dining settings is a plus but not mandatory; we welcome passionate individuals willing to learn. Ability to work effectively in a team-oriented environment while managing multiple tasks simultaneously. Join us in delivering an unforgettable dining experience where every detail matters! Job Types: Full-time, Part-time Pay: From $16.00 per hour Shift: 10 hour shift 8 hour shift Work Location: In person
We are looking to employ a knowledgeable and experienced Budtender to assist customers in selecting suitable cannabis products. The responsibilities of the Budtender include greeting and welcoming customers, informing the manager of customer complaints and operational issues, and sharing firsthand experiences of cannabis products to address customer concerns. You should also be able to answer customers’ questions regarding the different strains of cannabis, their medicinal uses, and methods of consumption. To be successful as a Budtender, you should keep abreast of the latest developments in cannabis laws to maintain legal compliance. Ultimately, and outstanding Budtender should be able to demonstrate excellent communication and customer service skills by ensuring that customers are well-informed and satisfied with their purchases. Budtender Responsibilities: Advising customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis. Keeping abreast of new cannabis products on the market as well as the latest industry trends through trade shows and research. Processing customers' payments using the dispensary's Point of Sale (POS) system. Ensuring that the dispensary is clean and well-organized at all times. Educating customers on the safe use of their selected cannabis products. Correctly weighing, packaging, and labeling cannabis products as required. Checking customers' identification documents to verify that they are of legal age. Taking inventory of cannabis products and ensuring that the sales floor is adequately stocked.