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Department/Unit: Practice Nursing Operations Work Shift: Day (United States of America) Salary Range: $71,612.39 - $110,999.20 The Nurse Supervisor provides day to day coordination of the clinical activity within the department to ensure smooth operation of the practice including adequate and appropriate staff coverage, maintenance of clinical standards, and a safe physical environment of care. Works collaboratively with physicians and administrative staff to provide continuity of care and access care in the clinical care setting. Assures regulatory compliance, provides education to staff, patients, and families and acts as a liaison between clinical and administrative staff. The Nurse Supervisor is responsible for maintaining an efficient, cohesive and productive work team within the Department and to help the practice achieve the institutional mission of high-quality provision of care for patients. Essential Functions • Assesses patient feedback and act as a liaison to ensure patient satisfaction while protecting the welfare of the Division, Department, Practice and Institution., • Investigates and addresses patient complaints with support of Practice Coordinator and Manager, and AVP., • Train and monitors staff on proper policies and clinical management to ensure the highest level of patient satisfaction and quality of care possible., • Monitors site workflow to ensure optimal efficiency and makes appropriate adjustments or provides support/ training when necessary, including the review and oversight of practice HLD., • Collects and manages clinical related stoplight reports and addresses clinical issues within the division. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Albany, NY, United States Department/Unit: Emergency Medicine General Work Shift: Day (United States of America) Salary Range: $0.00 - $0.00 The Physician Assistant (PA) is a credentialed position required to function in and practice in an expanded specialty. The PA has the responsibility and accountability for the assessment and management of patients, including ordering diagnostic tests, consultations, therapeutic interventions and the daily implementation and evaluation of an appropriate plan of care. Provides comprehensive healthcare sensitive to the needs of the population, including assessment, diagnosing, prescribing, and referrals where appropriate. Enabling patient choice in provision of care, complementing roles of MD and multidisciplinary team. The PA augments a physician's ability to provide medical services to patients; collect and document data, conduct diagnostic and therapeutic procedures, order and schedule laboratory studies and professional consultations and provide direct patient care services. Essential Duties and Responsibilities • Applies knowledge of anatomy, principles or theories of neurology, microbiology, physiology, psychology, human disabilities, pharmacology, gerontology, human growth and development, human developmental disease, and medical terminology as appropriate in an urgent care setting and as appropriate for level of medical licensure., • Conduct patient assessments and complete physical examinations, collect clinical data including vital signs, collecting specimens, prepare patients for tests, therapy, or treatments, order and interpret medical laboratory test results, diagnose medical condition of patient, administer medications or treatments and perform minor surgery., • Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures., • Staffs our outpatient addiction medicine clinic in conjunction with the attending physicians., • Rounds and coordinates care for our inpatient consult service for patients who are admitted to other services including Trauma, Surgery, Medicine, Pediatrics, and Ob/Gyn., • Coordinates care for ED patients who present with opioid use disorder and related complaints., • Works with attending physicians to provide clinical support and education for providers caring for patients with opioid use disorder., • Collaborates with our community partners to enhance access to medical assisted therapy for opioid use disorder., • Completes accurate patient coding for effective billing, maintain accurate and detailed patient medical reports, and maintain inventory of medical supplies and instruments., • Standing - Constantly, • Walking - Constantly, • Sitting - Rarely, • Lifting - Frequently, • Carrying - Frequently, • Pushing - Occasionally, • Pulling - Occasionally, • Climbing - Occasionally, • Balancing - Occasionally, • Stooping - Frequently, • Kneeling - Frequently, • Crouching - Frequently, • Crawling - Occasionally, • Reaching - Frequently, • Handling - Frequently, • Grasping - Frequently, • Feeling - Constantly, • Talking - Constantly, • Hearing - Constantly, • Repetitive Motions - Constantly, • Extreme cold - Rarely, • Extreme heat - Rarely, • Humidity - Rarely, • Wet - Rarely, • Noise - Constantly, • Hazards - Frequently, • Temperature Change - Rarely, • Atmospheric Conditions - Rarely Albany Medical Center is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Medical Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Job Description Working at the direction of the New York State Department of Health (NYSDOH) Nursing Home Centralized Complaint Intake Unit (NH CCIU), you will function as a Complaint Intake and Triage Nurse Reviewer performing clinical reviews and triage complaints and incident reports for possible noncompliance, received via telephone, electronic or postal mail, or other forums. Perform reviews irrespective of the submission method, triage complaints by severity consistent with federal triage guidelines, perform data entry, and identify the appropriate actions consistent with federal triage protocols. Albany Region - Become SMQT Certified! $3,000 Sign-on Bonus QUALIFICATIONS: • Strong interpersonal., • Excellent communication (verbal & written) skills., • Ability to work independently with minimal supervision., • Ability to relate effectively to providers, physicians, senior medical and administrative personnel and resident/patients., • Basic computer skills, including working knowledge of all Microsoft Office products., • The ability to obtain Surveyor Minimum Qualification Test Certification within 12 months of employment, required., • Travel may be required to fulfill training requirements., • Must have a valid driver's license., • Must be a New York State resident. EDUCATION & EXPERIENCE: • New York State Registered Professional Nurse (RN)., • Two (2) years’ experience performing utilization review, medical review, fraud investigations, surveillance or monitoring activities at the facility level, required. The salary range and/or hourly rate listed does not include other forms of compensation or benefits. IPRO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or military status.

Job Description Become SMQT Certified! - $3,000 Sign-on Bonus In this role you will be primarily responsible for the day-to-day case management of nursing facility quality of care complaints working at the direction of the New York State Department of Health (DOH). As a Nursing Facility Resolution Reviewer, you will interface with the resident and/or resident’s representative throughout the complaint resolution process including assisting with alternative dispute resolution; communication with the nursing facility; case processing including preparation of correspondence and assistance with mediation; medical record review and related activities to assure compliance with timelines and confidentiality regulations. You will also participate in other activities, including other resident protection activities, as directed. QUALIFICATIONS: • Strong interpersonal skills are desirable to facilitate positive customer satisfaction in situations that are adverse or in controversy., • Ability to work independently with minimal supervision, as well as in a team environment., • Excellent written and verbal skills with the ability to communicate professionally with co-workers, supervisors, providers, medical and administrative personnel, and residents/patients., • Strong computer skills with working knowledge of Microsoft Office products and the ability to learn new programs., • Ability to translate collected information into a clear, concise, legal, and defensible document., • If approved to work remotely, must have secure internet that meets the speed required to perform all work duties, must have workspace that provides privacy for all work-related calls, and must be able to secure all work-related items when not in use., • The ability to obtain Surveyor Minimum Qualifications Test (SMQT) certification within 12 months of employment, required., • Travel may be required to fulfill training requirements., • Must have a valid driver’s license., • NYS Licensed, Registered Nurse, required., • A minimum of two (2) years of experience in performing utilization review, claims adjudication, medical review, fraud investigation, surveillance, or monitoring activities, OR three (3) years of clinical or administrative experience, OR a bachelor’s degree in nursing and two (2) years of clinical or administrative experience., • SMQT certification, preferred. The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. The hourly range for this position is $40.90 – $41.92. Actual salary range and /or hourly rate depends on a variety of factors including experience, education, credentials, location, and budget. The salary range and/or hourly rate listed does not include other forms of compensation or benefits. IPRO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status or military status.

Job DescriptionDescription: You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees. Our Restaurant General Manager (RGM) will take hands-on responsibility for the day-to-day operations of your assigned Taco Bell restaurant, working closely with your Assistant Managers and Shift Managers. You will maintain initiatives in the areas of interviewing, hiring and training staff, conducting performance reviews, overseeing and optimizing financials for your restaurant, and ensuring the highest levels of product quality and customer service. Benefits • 401(k) with company matching, • Paid time off, • Bonus eligible position, • Dental insurance, • Health insurance, • Vision insurance Role: • Ensuring all staff members complete all assigned duties and serve safe, quality food in a friendly manner, • Ensuring that the restaurant is a safe place for Team Members to work and customers to visit, • Addressing and resolving customer complaints quickly and professionally, • Following all cash, security, inventory and labor policies and procedures and ensuring that staff members do the same, • Handling difficult HR issues as they arise, including disciplinary write-ups and terminations, • Taking an entrepreneurial “ownership” approach to the management of your restaurant, • Ensuring that payroll is running smoothly and that all hours are correctly recorded and communicating with the payroll department at our home office Requirements: The ideal candidate for Restaurant General Manager position will possess: • Self-motivated, ambitious and outgoing, • Excellent team-based leadership skills, • Excellent customer service, verbal and written communication skills, • Proven track record of P&L accountability, • Ability to lead by example and to convey a sense of urgency to staff members concerning all aspects of the business, • Basic computer proficiency, particularly email and laptop, • Background checks are run on all management employees, • Must have a reliable transportation

Job DescriptionDescription: You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees. The Area Coach (AC) provides overall leadership and direct supervision of approximately 4 - 10 Taco Bell restaurants to ensure that each Restaurant General Manager (RGM) meets or exceeds the Annual Operating Plan established for their individual unit. Benefits • 401(k) with company matching, • Paid time off, • Bonus eligible position, • Dental insurance, • Health insurance, • Vision insurance, • Mileage reimbursement Role: • People Role model the How We Work Together Principles., • Find and hire and develop the best RGMs, Assistant General Managers and Shift Managers., • Coach your RGMs on the “4 Rights” in their restaurants and provide regular feedback during 1:1 sessions., • Take action without being told, go beyond what is simply required and maintain a high activity level., • Understand how customers are viewing your restaurants through scheduled visits and detailed analysis (VOC and CORE)., • Lead product and program rollouts with your RGMs to ensure success., • Resolve Customer complaints quickly while maintaining positive Customer relations., • Demonstrates a positive and enthusiastic attitude with co-workers, employees and customers., • Analyze the financial performance of your area and understand trends. Requirements: The ideal candidate for the Area Coach position will possess: • 5 years of successful, operational multi-unit management experience., • Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees., • Proven ability to achieve a high level of customer satisfaction, financial performance and employee satisfaction, • Good communication skills and strong interpersonal and conflict resolution skills., • Exceptional team building capability., • Basic business math and accounting skills, and strong analytical decision making skills., • Basic personal computer literacy, • Must have reliable transportation and valid driver’s license, • Must be able to travel between designated stores daily, • Background checks are run on all management employees

Job Description Summary: Oversee, direct, and coordinate front of the house restaurant staff. Assist the restaurant management team with operations and training. Assist with resolution of guest concerns. Job Duties: Primary • Ensures that all guests feel welcome and are given responsive, friendly and courteous service at all times., • Assists in cash control and other receipts for the shift by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures., • Supervises and participates in dining area cleaning activities., • Investigates complaints regarding food quality, service, or accommodations and reports to management., • Observes workers and work procedures to ensure quality standards and service and provides assistance to the management team for completion of disciplinary write-ups., • Be knowledgeable of restaurant policies regarding personnel., • Performs some food preparation or service tasks such as packaging items, clearing tables, and serving food and drinks when necessary., • Attends all scheduled employee meetings and offers suggestions for improvement., • Coordinates with and assists fellow employees to meet guests’ needs and support the operations of the restaurant., • Fills-in for fellow employees where needed to ensure guest service standards and efficient operations. Supplemental • Greet and seat guests, and present menus and wine lists., • Take reservations, • Present bills and accept payments. Required Technology Experience • Cash register, • Tablets and computer, • Point-of-sale software, terminals and workstations, • Electronic mail software, • Inventory management software Required Skills and Qualifications • Minimum 2 years of experience in the restaurant industry, • Minimum 1 year of leadership experience, • Outgoing, pleasant personality, and a desire to please guests, • Ability to lift 30 pounds and stand for at least 8 hours, • Ability to work in a team environment, • 401K with employer match, • Competitive health insurance benefits (medical, dental and vision) available to members averaging only 24 hours per week, • HSA option available, • Supplemental insurance policies through AFLAC available, • Paid vacation, sick time and holidays ch88XEdNxM

Job Description JOIN OUR AMAZING TEAM in Cohoes!! Assistant Restaurant Manager for our ICONIC QSR and grow your career with the best! Salary: $52,000 - $57,000 + quarterly bonus! Full benefits + 401k! We are seeking an enthusiastic and dedicated Assistant Restaurant Manager to join our dynamic team in Cohoes, NY. The ideal candidate will play a key role in supporting the Restaurant Manager in daily operations, ensuring exceptional customer service, and maintaining high standards of food quality and hygiene. Key Responsibilities: • Operational Support: Assist in managing daily restaurant operations, including staffing, inventory management, and adherence to health and safety regulations., • Team Leadership: Supervise and train staff, fostering a positive work environment and promoting teamwork. Assist in scheduling and performance evaluations., • Customer Service: Ensure outstanding guest experiences by addressing customer inquiries and complaints promptly and professionally., • Sales & Revenue Management: Help implement strategies to boost sales and optimize profitability, including promotions and special events., • Quality Control: Monitor food quality and presentation, ensuring that all dishes meet the restaurant's standards., • Financial Oversight: Assist in managing budgets, costs, and financial reporting. Help track inventory and control waste., • Minimum 1 year restaurant management experience required., • Strong leadership and interpersonal skills., • Excellent communication and customer service abilities., • Basic understanding of financial management and budgeting., • Ability to work in a fast-paced environment and handle multiple tasks., • Flexibility to work various shifts, including evenings, weekends, and holidays., • Competitive salary and performance-based incentives., • Opportunities for professional development and career advancement., • Employee discounts and perks. As part of our recruiting process, we may contact you regarding positions we feel are a good fit or engage with you via SMS text message. By clicking to submit your application, we have your consent to communicate via SMS text message moving forward. Message and data rates may apply, depending on your mobile phone service plan. For more help reply “HELP” to your texts or you can opt-out by replying STOP.

The General Store Manager (GM) is responsible for the management of the ongoing day-to-day operations of the store, while adhering to Company policies and procedures; direct supervision of staff; maximizing store profits and ensuring a high level of customer services and store appearance. For over 90 years Global Partners LP has been delivering the energy our communities need to grow, move, and thrive. From ___, with its innovative chef-led creations and guest-focused retail experience, to our vast network of over 50 liquid energy terminals across the eastern seaboard and beyond, Global Partner’s integrated network of businesses delivers value day-in and day-out to our guests and customers across the US. At Global Partners we embrace the future, investing in the energy transition with initiatives like ___ and supporting the communities in which we operate with our charitable work. We’re excited for the next 90 years at Global Partners and what innovative new ideas we can bring to our guests and customers in the future. We’re looking for passionate people with great ideas to contribute to our company’s future. If you’re motivated by what’s next, Global Partners can provide you the opportunities to push your career to the next level. The Types of “Energy” You Bring * You are comfortable working in both an individual and team environment. * You have superior relationship building skills and can establish a connection with guests and associates. * You lead by example and demonstrate the importance of a guest first mentality. * You are detail oriented and have excellent organizational skills. * You display the ability to direct others and prioritize tasks. * You are a proven self-starter with demonstrated ability to make decisions. * You analyze trends and apply a system thinking approach to complex issues. * You handle multiple projects simultaneously and independently. “Gauges” of Responsibility * Maximize store profitability through managing all controllable expenses, optimizing all revenue streams, and leading and developing a high performing team. * Responsible for guest and associate satisfaction, exceeding brand standards and managing the store’s profitability. * Select, develop, and effectively lead a highly engaged team. * Cultivate a positive shopping experience for all guests. Respond to guest complaints or inquiries. Solicit guest feedback, input, and information from various sources. Review information and create a plan to consistently meet the expectations of all guests. * Responsible for staffing the store appropriately to cover the guest and business demands of a 24/7 business. Proactively identify hiring needs across the store. * Allocate resources, delegate work, and effectively manage time through efficient scheduling and usage of labor hours. * Conduct all aspects of management training. Overseeing and monitor the training of all associates to ensure proficiency of skills and job safety is taught. * Create and sustain an inclusive store atmosphere by taking intentional steps to understand the diversity of the store team and encourage mutual understanding and respect while promoting a productive, engaged team environment. * Value store associates through celebration and recognition. * Support the development of associates and store management team through appropriate talent management processes (e.g., performance management, development plans, career conversations, development opportunities). * Provide overall direction and support for the team and monitor and assess individual work in accordance with high standards of excellence. Provide feedback, coaching, support opportunities for development, complete performance appraisals, take corrective action when appropriate, and participate in hiring decisions. * Ensure conditions across the store meet or exceed standards for safety, service, and overall operational efficiency by analyzing opportunities and ensuring execution of established policies, procedures, practices, and programs. * Adhere to work designs and implement improvement actions across the store. Manage all safety programs and ensure proper execution and compliance. * Report and document all guest and associate incidents in the appropriate time frame. Ensure compliance with all federal and local laws and to all company policies and procedures. * Responsible for leading change initiatives, championing programs and educating associates on the reason and need for change. Ensure programs are executed according to design, integrated, and sustained. * Accountable to meet or exceed key performance metric targets/projections; deliver budgeted merchandise gross profit by executing the merchandise plan. * Maintain awareness of store-level and organizational financial performance trends to help achieve store profitability. * Monitors shift cash handling and inventory. Assists in investigations into shortages/overages of $100 per month or less as well as inventory variations of 0.5% of sales or less. * Manage financial plans for the store by reviewing and interpreting financial reports and taking appropriate action as required to achieve goals. Ensure execution of all plans. * Analyze income statements and utilize reports to ensure store’s profitability. Manage inventory to maximize sales, control costs and reduce waste; proactively recognize trends across the store. Manage cash management procedures including bank deposits and change orders. * Competition fuel surveys. * Build relationships with community partners to connect the store with its community. * Other duties as assigned. “Fuel” for You * Coins! We offer competitive salaries and opportunities for growth. We mean it! We have an amazing Talent Development Team who create trainings for growth and job development. * Health + Wellness- Medical, Dental, Visions and Life Insurance. Along with additional wellness support. * The Road Ahead– We offer 401k and a match component! * Professional Development- We provide tuition reimbursement; this benefit is offered after 6 months of service. * Give Back! We believe in community support. We know everyone gives in their own way, that’s why we offer paid volunteer time-off to you to help an organization of your choice. The GPS of our Interview Process * First thing first, if you’re interested in the role, please apply. * A talent acquisition team member will review your resume in partnership with the hiring manager. If your experience would lend to this opportunity, a recruiter will contact you. * We conduct in-person and virtual interviews. Qualifications * Must be available to work flexible hours that may include day, nights, weekends and/or holidays. * Leadership experience in a fast-paced retail, food service or fuel environment preferred. * Experience selecting, training, and managing staff. * Experience with labor allocation, sales building, scheduling, and managing expenses. * Experience coaching and developing team members through proper leadership skills. * Ability to reach, bend, twist, stoop, kneel, crouch, climb latter/stairs and lift up to 25 lbs. during a shift. * Must have reliable transportation and valid driver's license. * Applicants must be at least 18 years old. * 1-2 years supervisory experience. Education * High School Diploma or Equivalent. Rate: Starting at $60,405.80 We value passion and potential. If you are enthusiastic about a position and think you can make a meaningful impact, we encourage you to apply even if you don't check every box. We embrace different perspectives, backgrounds and experiences. Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781-891-4000. *Disclaimer: At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know: In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job Description We have a great opportunity for you to bring your maintenance skills to our hotel where you can make a difference for our guests. At our hotel you will utilize your expertise in property maintenance, hands on repairs, and preventative maintenance. Our environment provides great opportunities to grow. If you enjoy engaging with others and have a winning personality and high sense of responsibility - this role is perfect for you! As a full-time employee, you will receive the following: • Competitive Pay, • Paid Time Off - Holiday, Vacation and Personal Days, • Great Benefits including Medical and Dental Insurance, • Voluntary Short-Term Disability Insurance, • 401K Retirement Program with company contribution - FREE MONEY!, • IHG and Turf Hotel Employee Room Night Discounts, • Employee Awards, • Responds in a courteous and timely manner to all guests' questions, complaints or requests., • Performs maintenance and repair work on the interior and exterior of building, hotel rooms and contents, laundry and kitchen/refrigeration equipment, lighting, heating/air conditioning (HVAC) ventilation, water treatment systems and swimming pools., • Conduct inspections for Preventative Maintenance needs., • Ensure the security of inventory such as tools, supplies, equipment, furniture, televisions, etc., • Replenish supplies in a timely and efficient manner, minimizing waste and ensuring that equipment is prepared and operational for the next shift., • Completes assigned work orders in a timely manner and within specifications., • Record and report completed repairs and items that require further attention., • Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards., • Maintains high standards of personal appearance and grooming, which include compliance with the dress code., • Maintains and promotes a positive and cooperative work relationship with all hotel departments., • Performs any other duties as requested by manager. EDUCATION/EXPERIENCE: A high school diploma with technical or vocational schooling is preferred. Hotel experience is also preferred but not required. General knowledge of technical fields, such as carpentry, painting, and electrical, is expected. ESSENTIAL FUNCTIONS: This position requires effective communication skills, a professional manner, the ability to work in a team and make independent decisions. Must have the ability to drive a pick-up truck for plowing snow. This position requires lifting at least 40 pounds. Must be able to work a flexible schedule that will include days, evenings, weekends and holidays.

Job DescriptionSalary: ToYouis a leading online Saudi food ordering and delivery super-app with one of the largest and most comprehensive networks of merchants across the Kingdom of Saudi Arabia. We seek to deliver all necessities across the Kingdom, whether they be from restaurants, supermarkets, pharmacies, or more. AtToYouwe aim to provide all our customers with a great experience by connecting them with thousands of merchants across Saudi Arabia, and we take great pride in our diverse team which represents different backgrounds, experiences, and visions. We truly value them and count them as a key factor to our success. Role Overview: As aSocial Media Community Specialist, you are the front line of ToYous brand on public platforms. Youll handle public messages, engage positively with our community, and escalate complaints when necessary. Your role is critical in building trust, loyalty, and excitement around the ToYou experience. Key Responsibilities: • Monitor and respond to comments and mentions across platforms (X, Instagram, TikTok, Facebook, etc.) in a timely and brand-aligned manner., • Handle inquiries and questions with accurate and helpful responses., • Identify and escalate public complaints to the relevant internal teams promptly., • Support community outreach efforts and social activations., • Maintaining the overall sentiment and the brands health., • Ensure compliance with internal SLAs and maintain quality, tone, and speed in responses., • Ensure compliance with internal SLAs and maintain quality, tone, and speed in responses., • Track sentiment and flag trends or risks to the relevant parties., • Developing, creating and publishing scripts/captions/content if required. Requirements: • 12 years of experience in customer experience, community management, or social media moderation., • Strong written and verbal communication in both Arabic and English., • Computer literate, MS Office (Word, excel, and PowerPoint), • Familiarity with tools like Hootsuite, or similar is a plus, • Deep understanding of Saudi social media culture and tone., • Ability to handle fast-paced environments and multitask across platforms., • Comfortable working in a monthly rotating shifts, and weekends., • Proactive approach and ability to work in a team environment. Additional information: • Rotation shifts and off days are applicable. What we offer: • An attractive remuneration package., • Contemporary work environment., • Private medical insurance for employee and immediate family members. Applicants are kindly requested to submit their CV inEnglish. All applications will be treated in strict confidence.

The General Store Manager (GM) is responsible for the management of the ongoing day-to-day operations of the store, while adhering to Company policies and procedures; direct supervision of staff; maximizing store profits and ensuring a high level of customer services and store appearance. For over 90 years Global Partners LP has been delivering the energy our communities need to grow, move, and thrive. From ___, with its innovative chef-led creations and guest-focused retail experience, to our vast network of over 50 liquid energy terminals across the eastern seaboard and beyond, Global Partner’s integrated network of businesses delivers value day-in and day-out to our guests and customers across the US. At Global Partners we embrace the future, investing in the energy transition with initiatives like ___ and supporting the communities in which we operate with our charitable work. We’re excited for the next 90 years at Global Partners and what innovative new ideas we can bring to our guests and customers in the future. We’re looking for passionate people with great ideas to contribute to our company’s future. If you’re motivated by what’s next, Global Partners can provide you the opportunities to push your career to the next level. The Types of “Energy” You Bring * You are comfortable working in both an individual and team environment. * You have superior relationship building skills and can establish a connection with guests and associates. * You lead by example and demonstrate the importance of a guest first mentality. * You are detail oriented and have excellent organizational skills. * You display the ability to direct others and prioritize tasks. * You are a proven self-starter with demonstrated ability to make decisions. * You analyze trends and apply a system thinking approach to complex issues. * You handle multiple projects simultaneously and independently. “Gauges” of Responsibility * Maximize store profitability through managing all controllable expenses, optimizing all revenue streams, and leading and developing a high performing team. * Responsible for guest and associate satisfaction, exceeding brand standards and managing the store’s profitability. * Select, develop, and effectively lead a highly engaged team. * Cultivate a positive shopping experience for all guests. Respond to guest complaints or inquiries. Solicit guest feedback, input, and information from various sources. Review information and create a plan to consistently meet the expectations of all guests. * Responsible for staffing the store appropriately to cover the guest and business demands of a 24/7 business. Proactively identify hiring needs across the store. * Allocate resources, delegate work, and effectively manage time through efficient scheduling and usage of labor hours. * Conduct all aspects of management training. Overseeing and monitor the training of all associates to ensure proficiency of skills and job safety is taught. * Create and sustain an inclusive store atmosphere by taking intentional steps to understand the diversity of the store team and encourage mutual understanding and respect while promoting a productive, engaged team environment. * Value store associates through celebration and recognition. * Support the development of associates and store management team through appropriate talent management processes (e.g., performance management, development plans, career conversations, development opportunities). * Provide overall direction and support for the team and monitor and assess individual work in accordance with high standards of excellence. Provide feedback, coaching, support opportunities for development, complete performance appraisals, take corrective action when appropriate, and participate in hiring decisions. * Ensure conditions across the store meet or exceed standards for safety, service, and overall operational efficiency by analyzing opportunities and ensuring execution of established policies, procedures, practices, and programs. * Adhere to work designs and implement improvement actions across the store. Manage all safety programs and ensure proper execution and compliance. * Report and document all guest and associate incidents in the appropriate time frame. Ensure compliance with all federal and local laws and to all company policies and procedures. * Responsible for leading change initiatives, championing programs and educating associates on the reason and need for change. Ensure programs are executed according to design, integrated, and sustained. * Accountable to meet or exceed key performance metric targets/projections; deliver budgeted merchandise gross profit by executing the merchandise plan. * Maintain awareness of store-level and organizational financial performance trends to help achieve store profitability. * Monitors shift cash handling and inventory. Assists in investigations into shortages/overages of $100 per month or less as well as inventory variations of 0.5% of sales or less. * Manage financial plans for the store by reviewing and interpreting financial reports and taking appropriate action as required to achieve goals. Ensure execution of all plans. * Analyze income statements and utilize reports to ensure store’s profitability. Manage inventory to maximize sales, control costs and reduce waste; proactively recognize trends across the store. Manage cash management procedures including bank deposits and change orders. * Competition fuel surveys. * Build relationships with community partners to connect the store with its community. * Other duties as assigned. “Fuel” for You * Coins! We offer competitive salaries and opportunities for growth. We mean it! We have an amazing Talent Development Team who create trainings for growth and job development. * Health + Wellness- Medical, Dental, Visions and Life Insurance. Along with additional wellness support. * The Road Ahead– We offer 401k and a match component! * Professional Development- We provide tuition reimbursement; this benefit is offered after 6 months of service. * Give Back! We believe in community support. We know everyone gives in their own way, that’s why we offer paid volunteer time-off to you to help an organization of your choice. The GPS of our Interview Process * First thing first, if you’re interested in the role, please apply. * A talent acquisition team member will review your resume in partnership with the hiring manager. If your experience would lend to this opportunity, a recruiter will contact you. * We conduct in-person and virtual interviews. Qualifications * Must be available to work flexible hours that may include day, nights, weekends and/or holidays. * Leadership experience in a fast-paced retail, food service or fuel environment preferred. * Experience selecting, training, and managing staff. * Experience with labor allocation, sales building, scheduling, and managing expenses. * Experience coaching and developing team members through proper leadership skills. * Ability to reach, bend, twist, stoop, kneel, crouch, climb latter/stairs and lift up to 25 lbs. during a shift. * Must have reliable transportation and valid driver's license. * Applicants must be at least 18 years old. * 1-2 years supervisory experience. Education * High School Diploma or Equivalent. Salary: Starting at 60405.80 We value passion and potential. If you are enthusiastic about a position and think you can make a meaningful impact, we encourage you to apply even if you don't check every box. We embrace different perspectives, backgrounds and experiences. Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781-891-4000. *Disclaimer: At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know: In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job DescriptionCustomer Service Representative Company Description: Enlightened, Inc. is an award-winning Information Technology (IT) Consulting firm that helps clients solve complex business problems by leveraging technology. Committed to industry leadership, we prioritize professionalism and always put our clients' interests first. Our goal is to ensure that our solutions and services have a measurable impact on our clients' investments. Job Summary: As a Call Center Representative at Enlightened, Inc., you will be the first point of contact for customers seeking assistance over the phone. You will handle inbound promptly and professionally, addressing customer inquiries, resolving issues, and providing exceptional service to enhance customer satisfaction. This role requires excellent communication skills, a customer-focused mindset, and the ability to thrive in a fast-paced environment. • Monday - Friday 8:30am - 4:30pm (during 3-week training program), • Monday - Friday 8:00am - 7:00pm (8 hours shift -full-time work schedule) This is a great opportunity for individuals who thrive in a fast-paced environment and enjoy helping others. If you are enthusiastic about providing exceptional customer service and have the skills required for this position, you are ready to become Enlightened! Duties: • Follow call center scripts and guidelines to ensure consistent service delivery, • Meet or exceed individual performance goals and targets, • Resolve customer complaints or concerns with patience and empathy, • Utilize phone etiquette to ensure positive customer interactions, • Analyze customer needs and recommend appropriate solutions, • Perform data entry tasks accurately and efficiently, • Excellent customer service skills, • Proficiency in English, • Strong phone etiquette and communication abilities, • Experience with outbound calling and upselling techniques, • Ability to analyze customer requirements and provide suitable solutions, • Service-oriented mindset with a focus on achieving targets Equal Opportunity Employer: As an equal opportunity employer, we value diversity and inclusion in the workplace. Join us at Enlightened where your skills and passion for recruitment can make a real difference.

Job Description POSITION: Custodial Supervisor REPORTS TO: Environmental Services Manager LOCATION: ALB AIRPORT: Albany International Airport SUMMARY Assists in managing and coordinating activities in the Custodial arena of the Facilities Maintenance Department. Management is accomplished in cooperation and coordination with all other Airport Departments. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. • Manages subordinates on a daily basis in the custodial maintenance of airport facilities; prepares staffing schedules, studies production schedules and estimates worker hour requirements; establishes or adjusts custodial procedures to meet airline operation schedules; maintains time and production records., • Assigns tasks and inspects completed work for conformance to standards., • Maintains an inventory of supplies and equipment. Assists in procuring and receiving cleaning materials by making inquires to vendors and preparing requisitions for Manager’s signature., • Confers with other supervisors to coordinate activities of individual departments., • Assists in the preparation of the annual work plan. Suggests changes in working conditions to increase efficiency of work crews; reports on and makes revisions to maintenance routines., • Assists in preparing the department’s annual operating budget., • Oversees training programs., • Analyzes and resolves work problems; initiates or suggests plans to motivate workers to achieve work goals; ensures worker compliance with company policies and safety rules and regulations., • Manages and transmits instructions, work assignments and other orders to Custodial Workers., • Executes management responsibilities in accordance with Avports policy, procedures and applicable law., • Responsibilities include interviewing, hiring, training employees, planning, assigning and directing work;, • appraising performance, recommend reward and discipline; To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. EDUCATION and/or EXPERIENCE • Associate’s degree (A.A.S.) in Business Management or related field or five years experience in the custodial maintenance of large facilities or equivalent combination of education and experience. Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write simple correspondence and routine reports. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization. MATEMATICAL SKILLS Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with issues involving several variables in standardized situations. CERTIFICATES, LICENSES, REGISTRATIONS A valid New York State Driver’s License preferred. PHYSICAL DEMANDS The physical demands described here are representative of those that must be me by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hand to finger, handle or feel talk, hear and smell; and reach with hands and arms. The employee is occasionally required to climb or balance and stoop; kneel or crouch and lift more than 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. EOE DFWP

Job Description We are seeking a Retail Apparel Assistant Manager to become an integral part of our team! You will be responsible for selling products, merchandise, and services in a retail setting in order to drive company revenue. Responsibilities: • Welcome and identify customer needs, • Explain products and services to customers, • Monitor inventory to ensure product is in stock, • Enter and process customer orders, • Previous experience in sales, customer service, or other related fields, • Ability to thrive in a fast-paced environment, • Ability to build rapport with customers, • Excellent written and verbal communication skills, • Strong negotiation skillsCompany DescriptionOur company offers competitive pay with opportunity for benefits and growth with our company.Our company offers competitive pay with opportunity for benefits and growth with our company.

Job Description Position Overview: The Hampton Inn Albany Western Ave SUNY is a dynamic and customer-focused hotel committed to providing exceptional service and experiences to our clients. As a Front Desk Associate, you will be an essential part of our team, responsible for creating a welcoming and professional atmosphere for all guests and visitors. The Front Desk Associate serves as the first point of contact for guests, providing outstanding customer service and ensuring a positive experience during their stay or visit. This role requires a friendly and approachable demeanor, excellent communication skills, and the ability to multitask in a fast-paced environment. The Front Desk Associate must be attentive to detail, handle guest inquiries and requests, and assist with administrative tasks as needed. Job Responsibilities: • Guest Reception: Greet guests with a warm and welcoming attitude, check them in and out efficiently, and provide necessary information about the property, amenities, and local area., • Customer Service: Handle guest inquiries, concerns, and requests promptly and professionally. Strive to exceed guest expectations and ensure a memorable experience during their stay., • Telephone and Email Communication: Manage phone calls and respond to emails promptly, providing accurate information and directing inquiries to the appropriate departments., • Reservations and Check-ins: Handle room reservations, confirmations, and modifications using the reservation system. Ensure accurate guest information and maintain confidentiality., • Cash Handling: Process guest payments, collect room deposits, and handle cash transactions accurately while following company policies and procedures., • Problem Resolution: Address and resolve guest complaints or issues in a timely and effective manner. Escalate complex problems to the appropriate department or management when necessary., • Lobby Maintenance: Maintain a clean and organized front desk area, including the lobby and guest waiting areas. Ensure promotional materials and informational brochures are well-stocked and up-to-date., • Safety and Security: Monitor the lobby area for any suspicious activity and report any concerns to the security team or management. Follow security protocols for guest safety and adhere to emergency procedures when needed., • Administrative Support: Assist with administrative tasks, such as filing, record-keeping, and preparing reports as assigned by the Front Office Manager., • High school diploma or equivalent; additional education or certification in hospitality or a related field is a plus., • Previous experience in customer service or a front desk role is preferred but not required; we are willing to train the right candidate with a positive attitude and strong communication skills., • Excellent interpersonal and communication skills, both verbal and written., • Friendly, professional, and customer-oriented attitude., • Strong organizational and multitasking abilities to handle various responsibilities efficiently., • Proficient in using computers and hotel management software for reservations and guest information., • Ability to work flexible hours, including weekends and holidays, as our front desk operates on a 24/7 basis., • Ability to stand for extended periods. Powered by JazzHR QkfG2CcQzQ

Job Description We are looking for a Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities • Perform all check-in and check-out tasks, • Manage online and phone reservations, • Inform customers about payment methods and verify their credit card data, • Register guests collecting necessary information (like contact details and exact dates of their stay), • Welcome guests upon their arrival and assign rooms, • Provide information about our hotel, available rooms, rates and amenities, • Respond to guest complaints in a timely and professional manner, • Complete shift checklist, • Work experience as a Hotel Front Desk Agent, Receptionist or similar role, • Experience with hotel reservations software., • Understanding of how travel planning websites operate, like Booking and TripAdvisor, • Customer service attitude, • Email, • Phone, • In person

Job Description We are looking for people that have a passion to serve and lead others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the successful training of your Front Desk Associates and the overall experience the guest will have. You understand that strong communication and timely reporting to keep departments informed enables smooth operations. If you are someone that has an eye for detail and wants to deliver first class guest services, our Front Desk Supervisor position may be the perfect opportunity for your talent to shine through and elevate your career. As a full-time employee, you will receive the following: • Competitive Pay, • Paid Time Off - Holiday, Vacation and Personal Days, • Great Benefits including Medical and Dental Insurance, • Voluntary Short-Term Disability Insurance, • 401K Retirement Program with company contribution - FREE MONEY!, • IHG and Turf Hotel Employee Room Night Discounts, • Employee Awards, • Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures., • Supervise team member performance in all Front Office procedures including, but not limited to, guest check-in and check-out, lobby traffic and flow, luggage assistance, telephone answering., • Train and assist team members with their job functions to ensure optimum service to guests., • Support and assist team members in handling guest inquiries and requests and in resolving guest complaints, • Present guest folios and process payments. Adhere to payment, cash handling and credit policies/procedures., • Monitor, observe and assist in evaluating team member performance, • Must be able to work a flexible schedule that will include days, evenings, weekends and holidays, • Maintains and promotes a positive and cooperative work relationship with all hotel departments. ESSENTIAL FUNCTIONS: You must have excellent verbal and written English communication skills. The ability to access, retrieve and leverage info from the hotel property management system is expected. You must also be able to handle cash or credit transactions and have Microsoft Office and Excel proficiency. General office equipment and cash register operation knowledge is expected. Must be able to work a flexible schedule that will include days, evenings, weekends and holidays.

Job DescriptionBenefits: • Employee discounts Job Responsibilities: • Provide the highest quality of service to the customer at all times., • Promptly and effectively deal with guest complaints and requests., • Check guests in and out efficiently and in a friendly manner., • Post guest charges and compute guest bill, collect payment and make change for hotel guests following all cash handling procedures as required by the Company., • Handle guest mail and messages per established procedures., • Be very knowledgeable of Rewards program and promotions., • Develop a thorough knowledge of hotel staff, room locations, room rates, amenities, and selling strategies., • Take reservation requests efficiently., • Answer switchboard in accordance with standards of proper telephone etiquette., • Block rooms and handle special requests., • Monitor room availability., • Handle safe deposits by guests per established procedures., • Keep lobby and desk area clean and presentable., • Have a thorough knowledge of emergency and security procedures., • Offer and properly handle requests for wake up calls., • Know how to clean guest rooms to standards., • Clean lobby, meeting room, vending room, breakfast room, and back-office area., • Open and close shift; make cash drops., • Ensure all credit cards, cash, and change fund are balanced throughout each shift., • Inform management of any guest or systems related complaints or problems., • Communicate with incoming staff and management by logging pertinent information., • Keep maintenance informed of all maintenance needs., • Pass on guest lost and found inquiries to management or supervisors., • Assist in marketing effort by completing Company Tracking., • Must wear proper uniform at all times in accordance with the Standards of Appearance., • Have a thorough knowledge of emergency procedures., • Practice safety standards at all times., • Employee must adhere to all work rules, procedures, and policies established by the Company including, but not limited to, those contained in the employee handbook.Qualifications:, • Work experience as a Hotel Front Desk Associate or similar role preferred., • Experience with hotel reservations software preferred., • Customer service attitude., • Excellent communication and organizational skills., • High school diploma or equivalent verbal, written and administrative skills.Supplemental Pay Starting Pay $15.50/hr.-$16/hr. Job Type: Part-time Pay: $15.50 - $16.00 per hour Benefits: • Employee discount, • Paid time offSchedule:, • 8 hour shift, • Every weekend, • Monday to FridayAbility to Commute:, • Latham, NY 12110 (Required)Ability to Relocate:, • Latham, NY 12110: Relocate before starting work (Required)Work Location: In person

Job Description Server Job Summary Provides food and beverage service to club members and guests Job Tasks (Duties) · Maintains side station and performs assigned side work · Provides immediate attention to all members and guests upon seating · Distributes menus · Takes members’ and guests’ orders · Turns order into kitchen; tells kitchen staff about any special cooking instructions · Assembles food on tray; procures items from each station as necessary · Serves meal; places dishes by courses in front of each person; serves from left of person · Checks back to ensure member/guest satisfaction; replenishes water and other items as necessary · Removes soiled dishes · Suggests and serves dessert, coffee, and after-dinner drinks · Verifies accuracy of prices, state and federal taxes, tips and other charges on all checks · Presents the bill · Keeps tables, dining room and bus station clean and tidy · Advises supervisor of any complaints of any complaints as soon as they occur · Performs clean-up and closing duties as assigned by manager · Attends pre-meal meetings as requested by Managers Company DescriptionArea premier private country club, busy with a growing membership and banquet business.Area premier private country club, busy with a growing membership and banquet business.

The New York Independent System Operator (NYISO) manages the efficient flow of electricity on more than 11,000 circuit-miles of high-voltage transmission lines, dispatching power from hundreds of generating units across the state. The Senor Storage Administration architects, manages and administers Storage Area Network (SAN), Network-Attached Storage (NAS), and all other systems classified as storage technologies and backup technologies. This individual is responsible for system architecture, design, installation, configuration, testing, and implementation of storage management and backup management hardware and software, upgrades, patching, system integrity, security, scripting, disaster recovery, and performance. Additionally, the Senior Storage Administrator creates, maintains and adheres to storage administration, backup administration and user standards and procedures and monitors use and availability of storage and backup resources. This individual leads and/or participates on project teams and collaborates with application developers and infrastructure peers, performs backup and restoration procedures, leads and/or supports audit efforts and ensures compliance with corporate and regulatory standards. The Senior Storage Administrator mentors and trains associate and storage administrators and provides enterprise storage and backup expertise in strategic IT planning. This individual is expected to establish and maintain working relationships with IT partners, business customers, and vendor, as well as creates and maintain technical documentation. ESSENTIAL DUTIES and RESPONSIBILITIES • Performs advanced and/or highly complex work with minimal or no supervision. Establishes work plan for department based on organizational goals; sets independent objectives to accomplish specific tasks supporting the larger plan., • Leads functional or virtual departmental or inter-departmental teams and demonstrates accountability for completion of team-wide objectives. Acts as key contributor and team representative for larger organizational teams; regularly interacts with peer departments, business partners, market participants, vendors, and other external constituents. Leads functional or virtual teams and demonstrates accountability for completion of team-wide objectives., • Demonstrates the highest proficiency with assigned technology platforms and disciplines; has broad knowledge of ancillary information technologies, methodologies and platforms. Has broad knowledge of IT service management, governance, continuity, financial, project, and lifecycle management. Has basic understanding of the energy vertical, energy markets, the electric industry, and the NYISO's business & operations., • Represents the organization to external entities. May speak or present at external conferences and seminars or write papers and formal correspondence on behalf of the NYISO., • Creates, installs and maintains new versions and patch upgrades of enterprise storage and backup systems., • Performs on-going performance tuning, hardware and software upgrades, and resource optimization., • Monitors and maintains security and performance of enterprise storage and backup systems., • Leads and participates in capacity planning and system lifecycle management, • In partnership with other subject matter experts and our Business Continuity department, design, test and implement complex solutions that support high availability and inter-site and intra-site fail over capabilities. This includes a monthly review of recovery plans and yearly testing for cyber infrastructure protection (CIP) assets., • Performs storage capacity planning and generates capacity reports., • Provisions and controls storage and backup user permissions and privileges with strict adherence to access guidelines following SOC1 and CIP standards., • Provides technical support to software development, infrastructure, IT operations and inter-departmental teams., • Participates in and/or leads in-depth troubleshooting and root cause analysis in inter-disciplinary teams., • Designs and maintains enterprise storage and backup systems to adhere to all established NYISO and regulatory (i.e., NERC CIP, SOC1) standards. Requires ability to interpret and follow complex policies and procedures. Per compliance policies: maintain up to date written documentation, perform prescribed recovery tests, complete required paperwork and attestations. Subject matter expert is held accountable for adherence to these standards., • Manages data and information requests to support internal and external audit requests. Audit requests are from external auditors as well as industry specific regulation agencies e.g., NERC, FERC. Investigate and resolve any compliance issue. Targeting zero deviations from the compliance policies and procedures., • Provides 24x7 technical support on a rotational basis. Due to our industry, advanced troubleshooting skills and analytics are required to ensure production services are restored within very short timeframe. For example, some services require a restoration time within 30 minutes. Subject matter experts are expected to be available within five minutes., • Mentors and trains associate and storage and backup administrators., • Establishes and communicates NYISO enterprise storage and backup standards and policies and procedures., • Participates in on-going IT strategic planning with primary focus on enterprise storage and backup technologies., • Leads and/or participates in system lifecycle management., • Participates in procurement activities and support contract management., • Leads and/or participates in license management and compliance., • Understands networking and storage technologies and participates in planning and troubleshooting network and storage services for Unix and VMware infrastructure., • Creates and maintains detailed documentation of Linux, Unix and VMware configurations and functions., • Familiarity with Microsoft Active Directory., • Establishes and maintains working relationship with key strategic vendors to understand technical direction of enterprise storage and backup technologies. Subject matter expert is responsible to identify correct hardware and software for NYISO requirements, then size, configure and implement the identified solution., • Direct impact and responsibility for the organization's security posture as related to system integrity and security. This includes zero-day analysis and response, advanced security system hardening knowledge and techniques, analysis, and implementation of industry security protocols like CIS benchmarks. Subject matter expert is held accountable for adherence to all prescribed security standards and protocols., • Develop and champion innovative solutions that improve operational efficiency through the automation of administrative tasks necessary to maintain portfolio of infrastructure assets. QUALIFICATIONS: • Bachelor's Degree (BS), Computer Science, Information Systems, or similar technical program required; Master's Degree (MS) preferred, • Minimum of five to seven years' experience as a Storage Administrator., • Additional experience as Backup Administrator preferred., • HDS Certified Storage Manager, Brocade Switch Certification, or equivalent certification required. ADDITIONAL REQUIREMENTS • Ability to read, analyze and interpret common scientific and technical journals, financial reports and legal documents. Ability to respond to common inquiries or complaints from members of the business community. Ability to speak effectively before other technical staff and stakeholders., • Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables., • Intermediate competency in Windows operating environment using MS Office applications, e-mail and Internet programs., • Advanced knowledge and skills related to network, operating systems, Storage Area Network (SAN), Network Attached Storage (NAS) and tape backup solutions., • Experience with one or more enterprise storage system (Hitachi, EMC, NetApp, IBM)., • Experience with one or more enterprise backup systems. E.g., Veritas Netbackup. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, sit and use hands to perform routine office tasks. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT The noise level in the work environment is usually moderate. Contact with staff and public will occur. Travel may be required to attend and/or conduct meetings, conferences and training. This position may require work on nights, weekends or holidays. Please note that this position will be filled at the level appropriate with the candidate's experience and qualifications. At the NYISO, we realize the importance of balancing the availability of remote work with the inherent value of bringing people together to attain success in the areas of maximum collaboration, relationship building and growth, teamwork, innovation and problem solving, as well as professional development and mentoring. In this role, you will be required to work onsite from our Rensselaer, NY location several days per workweek, with the option to work remotely on the remaining days. You will also be expected to respond to all business needs that may require any increase to the regular onsite requirements. The NYISO takes pride in recruiting, developing and retaining highly talented individuals. In addition to competitive salaries, we offer a comprehensive benefits package and innovative reward programs. All offers of employment will be made contingent upon the successful completion of a drug screening and background check. The NYISO is an Equal Opportunity Employer and as such, does not discriminate in its hiring or employment practices. #LI-Onsite Salary Range $89,600 - $149,400 USD Create a Job Alert Interested in building your career at New York ISO? Get future opportunities sent straight to your email. Create alert

The New York Independent System Operator (NYISO) manages the efficient flow of electricity on more than 11,000 circuit-miles of high-voltage transmission lines, dispatching power from hundreds of generating units across the state. The Manager, Enterprise Infrastructure Products, is responsible for evolving the infrastructure platforms and corporate products and applications through both long-term and short-term planning and through implementing changes in support of the technology roadmap and the technical infrastructure. Provides technology vision for internal NYISO products, coordinates internal product feature definitions and owns the implementation of annual business plan commitments. Manage overall product portfolio budget and vendor relationships. The Manager, Enterprise Infrastructure Products, leads the annual NYISO project prioritization process and is responsible for the tools, reporting and logistics that support it. Must be a self-motivated professional who displays effective leadership in a team-based environment. Have considerable experience working in a dynamic changing environment, with a proven commitment to providing value-based customer service and the ability to anticipate and address stakeholder needs. Display a clear understanding of internal and external stakeholder needs. Have considerable experience in managing multiple competing priorities, use of good judgment, problem-solving and decision-making skills and a thorough knowledge and experience with software development life cycle methodology along with extensive vendor management skills. ESSENTIAL DUTIES and RESPONSIBILITIES • Lead processes for creation, enhancement, development, evolution, and improvement of internal products as identified in the product portfolio., • Produce and own product development roadmaps. Consider regulatory requirements, the NYISO strategic plan, Information Technology strategy, internal and external stakeholder input., • Own the development, management, and execution of the annual product portfolio plans., • Own product documentation and supporting business cases designed to advance the products and services offered by NYISO., • Track progress, measure adoption, identify satisfaction levels, address issues, report status and assume accountability for achievement of objectives consistent with the product strategies to provide industry leading products and services., • Manage NYISO projects in accordance with project budgets and strategic plan., • Coordinate changes to the plan with stakeholders through the Enterprise Change Management Process., • Own annual project prioritization process. Organize the development, management and execution of the Product project plans. Oversee the creation of project resource and cost estimates and the development of detailed work breakdown/project plans,, • Develop and report appropriate metrics such that plan progress can be tracked by management and stakeholders, identify deviations from the plan and recommend remedial actions., • Interface with stakeholders to clearly define product requirements for new feature delivery., • Validate requirements are complete and accurate as defined by the customer, confirm that all applicable compliance objectives are met by the requirements, and ensure involved parties approve., • Establish roadmap schedules for feature set delivery to be integrated with the enterprise software release schedule and project schedule. Provide project management oversight for implementation of technical infrastructure enhancements and new features within the Product Line. Track and report progress of project portfolio activities throughout Software Development Lifecycle., • Participate in the development and continuous improvement of the NYISO product management processes and best practices. Implement enhancements/improvements to the product management lifecycle, as required., • Develop metrics to monitor product success and report progress as compared to defined objectives., • Interface directly with internal customers to promote products and to communicate details regarding product plans, strategies and direction., • Engage strategic NYISO vendors in product planning workshops to ensure integration with NYISO architecture plans, industry trends and stakeholder product demands. Manage oversight of timeliness and quality of vendor project deliverables, on-site personnel activities, delivery of support to warranty obligations and costs of services delivered., • Ensure adequate planning, timely communication and engagement of internal stakeholders for the annual prioritization process., • Manage and evolve the tools required for the annual project prioritization process. Focus on introducing efficiencies, where possible to enable effective resource and cost planning needed to support decision-making. SUPERVISORY RESPONSIBILITIES Yes. Positions reporting to the Manager, Enterprise Infrastructure Products include Associate Product Business Analysts, Product Business Analysts, Senior Product Business Analysts, Project Managers, and Senior Project Managers. QUALIFICATIONS: • Bachelor's Degree (BS or BA, Engineering, Information Technology or related field) required. MBA or advanced degree in engineering or related field desired., • Ten years of experience; at least five years of professional experience in a technical industry, product marketing and/or product development and knowledge of electric power systems or wholesale electric markets is desired; or equivalent combination of education, training, and experience., • Must have knowledge of product management principles, marketing processes and tools used to effectively manage product lines., • Knowledge of project management principles, processes, and tools used to effectively manage projects is required., • Project experience with Information Technology (IT) projects and business experience in electric power systems or wholesale electric markets is desired. ADDITIONAL REQUIREMENTS • Must have excellent verbal and written communication and management skills. Ability to read, analyze and interpret common scientific and technical journals, financial reports and legal documents. Ability to respond to common inquiries or complaints from market participants, regulatory agencies or members of the business community. Ability to write speeches, and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups and/or board of directors., • Ability to work with mathematical concepts such as probability and statistical inferences and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations., • Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables., • Intermediate competency in Windows operating environment using MS Office applications, e-mail and internet programs. Knowledge and understanding of how market software works and the process of IT software development desired. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, sit and use hands to perform routine office tasks. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT The noise level in the work environment is usually moderate. Contact with staff and public will occur. Travel may be required to attend and/or conduct meetings, conferences and training. This position may require work on nights, weekends or holidays. The NYISO takes pride in recruiting, developing and retaining highly talented individuals. In addition to competitive salaries, we offer a comprehensive benefits package and innovative reward programs. At the NYISO, we realize the importance of balancing the availability of remote work with the inherent value of bringing people together to attain success in the areas of maximum collaboration, relationship building and growth, teamwork, innovation and problem solving, as well as professional development and mentoring. In this role, you will be required to work onsite from our Rensselaer, NY location several days per workweek, with the option to work remotely on the remaining days. You will also be expected to respond to all business needs that may require any increase to the regular onsite requirements. All offers of employment will be made contingent upon the successful completion of a drug screening and background check. The NYISO is an Equal Opportunity Employer and as such, does not discriminate in its hiring or employment practices. Salary Range $131,700 - $228,400 USD Create a Job Alert Interested in building your career at New York ISO? Get future opportunities sent straight to your email. Create alert

The New York Independent System Operator (NYISO) manages the efficient flow of electricity on more than 11,000 circuit-miles of high-voltage transmission lines, dispatching power from hundreds of generating units across the state. The New York Independent System Operator (NYISO) applies cutting-edge technology to operating a reliable electricity system, managing competitive markets for wholesale electricity, and planning for the Empire State's energy future. The NYISO's External Affairs department invites applications for a full-time Stakeholder Services Representative. The Stakeholder Services Representative is the primary interface with the NYISO's Market Participants, operating in a highly technical and dynamic environment responding to inquiries from Market Participants and prospective Market Participants along with state and federal entities and the public. The role of a Stakeholder Services Representative is to support their colleagues in the day-to-day operations as needed, demonstrate consistent leadership characteristics in dealing with internal/external customers including supporting NYISO management and policies. The department fields technical inquiries from electric generators, utilities, demand response providers, and consumers that participate in New York's wholesale power markets. The Stakeholder Services Representative must be able to comprehend and resolve technical issues, working independently in a team environment, performing highly complex tasks resolving inquiries impacting Market Participant interactions with NYISO's market systems and grid operations. The Stakeholder Services Representative will resolve technical/in-depth challenging inquiries, understanding customer positions, act as their advocate before the NYISO working closely with Market Participants to educate them on NYISO's markets, products, and services. The Stakeholder Services Representative will research and respond to inquiries of a technical and/or market-related nature. They will autonomously review complex information relevant to participants in NY's high voltage electric power markets and resolve these inquiries using existing and newly created documentation and in concert with the efforts of subject matter experts. The Stakeholder Services representative is a unique role where interaction with every NYISO department is necessary to be successful. Working in a highly matrix environment across the enterprise, the Stakeholder Services representative is responsible from start to finish on all inquiries. They also Work directly with internal NYISO departments across the value chain to test/coordinate new products/enhancements including assisting/ Member Relations. Interaction across departments to deliver a complete customer service experience is imperative as we work to register new Market Participants and foster relationships. The Stakeholder Services Representative will demonstrate a thorough understanding of the NYISO's markets and processes while meeting the individual needs of the customers participating in NYISO's wholesale electric market. ESSENTIAL DUTIES and RESPONSIBILITIES • Receive, initiate, and manage tracking of customer-related inquiries pertaining to the NYISO markets and/or market-related systems., • Inquiries are received through multiple channels, Email, Chat, Phone and Member Community Portal. Inquiries are also relayed through other NYISO departments as they interact with NYISO customers and Market Participants., • Document all customer related activities (inquiries, contact data, contact roles and pertinent information on participation in the NYISO markets in the CRM-Customer Relationship Management software & the MIS-Market Information System., • Perform research to resolve customer inquiries and provide a detailed resolution. Research may involve one or more of the following:, • Review of NYISO Tariffs, Manuals, User Guides and Technical Bulletins., • Utilization and a functional understanding of NYISO Data systems (MIS, DSS, DRIS, ICAP, etc.)., • Consultation with other Stakeholder Services Team Members., • Consultation and discussion with NYISO Subject Matter Experts residing in other departments in a particular area., • Coordinating conference calls with all parties involved to review issue and propose solutions. Meeting may take place over multiple weeks/months and could require involvement with many NYISO departments., • Perform periodic and ad hoc reports and analyses. Involves; accessing systems, generating reports and review findings/interpret results and then communicate information back to the customer. Involvement with other NYISO departments may be required to discern information and facilitate positive outcomes., • Serve as a customer advocate for the Market Participant- thoroughly understanding their position (which may be of a highly technical and complex nature), and adequately represent them in NYISO meetings and discussions., • Understand NYISO's position on market design strategies and convey those positions when appropriate., • Develop a professional relationship with assigned Market Participants. Work with Market Participants to identify and resolve their company-wide issues, which may be of a highly technical and complex nature. Ensure that the Market Participants' issues are properly shared within the department or NYISO, if appropriate., • Responsible for customer data entry and contact data maintenance in NYISO's CRM-Customer Relationship Software, including access and administration processes for many of NYISO's software systems., • Prepare and process customer Dispute and Claims Committee (DAC) claims, which may be of a highly technical and complex nature, on behalf of Market Participants. Analyze and present claims to the COO-Chief Operating Officer and DAC Committee with a proposed resolution. Convey results of the DAC to the Market Participant including communicating financial impacts of the DAC and when/if compensation will be delivered., • Develop and deliver presentations related to NYISO Stakeholder Services departmental functions., • Work in conjunction with other NYISO departments to send communications to the Marketplace by utilizing NYISO's email software system integrated with the CRM tool. This includes complex software and outage notifications for critical NYISO markets systems., • Act as key internal expert on assigned market participant sector issues., • Ability to understand NYISO technical documents (tariffs, technical bulletins, manuals, guides, etc.) for discussions with both internal and external customers., • Work directly with internal NYISO departments (e.g., project management, information technology) to test and coordinate new product enhancements., • Ability to maintain composure and confidence when faced with tense or stressful situations including the ability to engage / update management when necessary., • Maintain current knowledge of the energy industry and NYISO system applications by following pertinent industry energy news as well NYISO technical bulletins, documentation changes and market design enhancements impacting NYISO's Market Services Tariff (MST) and Open Access Transmission Tariff (OATT)., • Cross train Stakeholder Services representatives to educate them on the various inquiries related topics to expand the knowledgebase across the department. Shares insights and experiences, promotes a collaborative climate for learning. This includes developing Knowledge Articles for the Knowledge Article Platform., • Work closely with the Information Technology department to communicate technical changes impacting NYISO's Market Participants. (e.g., security communication protocols, digital certificates, access control, market outages to NYISO systems, etc.), • Work closely with NYISO Legal, IT, Operations, and Planning departments to facilitate access to CEII-Critical Energy Infrastructure Information. Process requests and communicate access status for Market Participants and organizations participating in NYISO's Interconnection process. CEII access is also required for additional NYISO information, including but not limited to:, • Interconnection Project Study data, • Planning Study data, • FERC 715 Data, • TCC-Transmission Congestion Contracts data, • MyNYISO access for secure content on the NYISO public Website. (e.g., Operating Committee documents), • PMU Specification, • Direct Communications Procedure, • Control Room Manual (including Appendices), • Responsible for resolving access issues related to CEII access and work with internal NYISO resources when needed., • Work closely with NYISO departments to facilitate annual processes mandated by NYISO Market Tariffs. Responsible for coordinating and communicating updates to all NYISO's Market Participants to ensure compliance. Responsible for supporting (access and functionality) to all NYISO's markets, products and services including software systems serving energy to 20 million residents of NY. Systems and software applications responsible for supporting include but limited to are:, • MIS: Market Information System, • JESS: Joint Energy Scheduling System, • CSI: Customer Settlement Interface, • iTOA: Transmission Outage Application, • GFER: Generator Fuel Emissions Reporting, • DSS: Decision Support System, • SDX: Upload/Download Interface, • DRIS: Demand Response Information System, • TCC: Transmission Congestion Contract Automated Market System, • ICAP: AMS: Installed Capacity Auxiliary Market System, • CMS: Credit Management System, • SSAM: Self Service Account Management, • Bachelor's degree from an accredited university or college required (Engineering, Finance, Business, Economics or Communications)., • Five years' experience in the electric utility industry or a related technical field., • Strong oral and written communication skills; Strong interpersonal and leadership skills; PC proficiency; sound business acumen; Able to effectively interface with all levels of internal and external customers; Ability to perform in a team environment., • Ability to read, analyze and interpret common scientific and technical documents. Ability to respond to a wide variety of inquiries or complaints from Market Participants, regulatory agencies, or members of the business community. Ability to effectively present information in one-on-one and small group situations to Market Participants, department managers and other employees., • Ability to work with mathematical concepts such as probability and statistical inference and fundamentals of geometry / trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to understand more advanced mathematical concepts in interpreting technical bulletins and documents to find an appropriate answer to market participants' questions., • Ability to resolve problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, sit, and use hands to perform routine office tasks. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT The noise level in the work environment is usually moderate. Contact with staff and public will occur. Travel may be required to attend and/or conduct meetings, conferences, and training. This position requires supporting NYISO's Markets, systems/applications, and Grid Operations activities in a 24/7/365 capacity. An on-call rotational shift is administered for all Stakeholder Services representatives. This position may require work on nights, weekends, or holidays. At the NYISO, we realize the importance of balancing the availability of remote work with the inherent value of bringing people together to attain success in the areas of maximum collaboration, relationship building and growth, teamwork, innovation and problem solving, as well as professional development and mentoring. In this role, you will be required to work onsite from our Rensselaer, NY location several days per workweek, with the option to work remotely on the remaining days. You will also be expected to respond to all business needs that may require any increase to the regular onsite requirements. The NYISO takes pride in recruiting, developing and retaining highly talented individuals. In addition to competitive salaries, we offer a comprehensive benefits package and innovative reward programs. All offers of employment will be made contingent upon the successful completion of a drug screening and background check. The NYISO is an Equal Opportunity Employer and as such, does not discriminate in its hiring or employment practices. #LI-Hybrid #LI-Hybrid Salary Range $68,900 - $115,200 USD Create a Job Alert Interested in building your career at New York ISO? Get future opportunities sent straight to your email. Create alert

The New York Independent System Operator (NYISO) manages the efficient flow of electricity on more than 11,000 circuit-miles of high-voltage transmission lines, dispatching power from hundreds of generating units across the state. The New York Independent System Operator (NYISO) applies cutting-edge technology to operating a reliable electricity system, managing competitive markets for wholesale electricity, and planning for the Empire State's energy future. The NYISO's Information Technology department invites applications for a full-time Enterprise Operations Center Analyst to join our Information Technology Team. The Enterprise Operations Center Analyst proactively monitors NYISO's IT infrastructure and services at multiple locations from a 24x7x365 Enterprise Operation Center (EOC). Utilizing a variety of enterprise monitoring tools and resources, the Enterprise Operations Center Analyst adheres to best practices and procedures to identify, log, prioritize, and respond to system events, incidents, and problems, and ensure IT support and system availability for NYISO's power systems, markets and business application services. This includes coordinating and executing failover and disaster recovery plans to minimize service disruptions and adhering to applicable policies and procedures to meet SOC1 and NERC Critical Infrastructure Protection (CIP) requirements. The Enterprise Operations Center Analyst also participates in cyber security event and incident identification and coordination efforts and provides support for NYISO's Cyber Security Incident Response Plan and Teams (CSIRP/CSIRT) in line with cyber security incident management processes and procedures. ESSENTIAL DUTIES and RESPONSIBILITIES • Monitor NYISO's IT infrastructure and services at multiple locations from a 24x7x365 Enterprise Operation Center (EOC). This includes but is not limited to monitoring of hardware, software, applications, networks, and cloud services supporting NYISO's mission-critical business and application systems., • Utilize enterprise monitoring tools and IT Service Management systems to identify, log, prioritize and respond to events, incidents, and problems while adhering to best practices and procedures., • Ensure IT support for power systems, markets and business applications services are available and meeting business requirements., • Escalate and coordinate events, incidents, and outages with NYISO IT support staff and management, Grid and Market Operation staff, Customer Relations, external market participants, and IT vendors., • Escalate major incidents impacting NYISO's production environments through triage and perform emergency recovery procedures to minimize service outages., • Coordinate, facilitate and perform intra- and inter-site failovers for business-critical systems to minimize service disruptions and meet service availability requirements., • Review and assess impact of planned maintenance activities and escalate if conflicts or discrepancies are identified. Assessments include but are not limited to reviews of calendars, email, project schedules and IT Service Management applications., • Provide first level support for the Enterprise Service Desk during non-business hours., • Develop, enhance, and maintain departmental procedures and processes through continuous improvement efforts. This includes but is not limited to disaster recovery plans, event response playbooks, site switch plans and training guides., • Support departmental activities for Incident and Problem management processes., • Support IT service transition activities for NYISO projects and initiatives., • Provide support for NYISO's Cyber Security Incident Response Plan and Teams (CSIRP/CSIRT) in line with cyber security incident management processes and procedures, • Maintain compliance with NYISO's policies and procedures along with Service Organization Controls 1 (SOC1) and North American Electric Reliability Corporation (NERC) Critical Infrastructure Protection (CIP) requirements, • Record all monitoring events and support activities in a daily operational log., • Participate in business continuity and cyber security exercises, • Produce and maintain KPIs and metrics to support reporting and audit activities, • Provide staff coverage to support 24x7x365 operations. This includes being on-call and working shift schedules that follow a 2-2 3-2 2-3 rotating pattern., • Provide staff coverage to support off shift responsibilities. Off shift rotations follow a normal business hours work schedule. SUPERVISORY RESPONSIBILITIES None. EDUCATION Associate degree (AS or AA) in Computer Science or Information Systems or a related technical field is required. EXPERIENCE No previous experience required. Two years' experience preferred performing IT Service Operations or infrastructure administration roles (troubleshoot and support) using industry standard applications and processes; knowledge of ITIL Service Management Essentials; or equivalent combination of education, training and experience. Demonstrated ability to: • Manage and track multiple tasks and events while working in stressful, rapidly changing environment., • Plan, organize and set priorities in a constantly changing environment., • Deploy analytical and technical skills., • Make quick decisions in stressful circumstances and engage appropriate support resources., • Strong interpersonal and communications skills., • Excellent reliability and dependability., • Attention to detail and accuracy. CERTIFICATES, LICENSES, REGISTRATIONS Combination of industry certifications are desirable. ADDITIONAL REQUIREMENTS • Ability to read, analyze and interpret common scientific and technical journals, financial reports and legal documents. Ability to respond to common inquiries or complaints from market participants, regulatory agencies or members of the business community. Ability to effectively present information to top management, public groups and/or boards of directors., • Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs., • Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables., • Intermediate competencies and combination of experience in Windows and UNIX operating environment, networks, scripting/programming, also using office automation and monitoring applications, e-mail and Internet programs. An individual in this position will have combination of experience in the following: UNIX administration, windows server administration, windows desktop administration, application administration, ITIL based service management application, network monitoring, host/server monitoring, application monitoring, cyber security monitoring, system and or network administration experience. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, sit and use hands to perform routine office tasks. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT The noise level in the work environment is usually moderate. Contact with staff and public will occur. Travel may be required to attend and/or conduct meetings, conferences and training. This position may require work on nights, weekends or holidays. At the NYISO, we realize the importance of balancing the availability of remote work with the inherent value of bringing people together to attain success in the areas of maximum collaboration, relationship building and growth, teamwork, innovation and problem solving, as well as professional development and mentoring. In this role, you will be required to work onsite from our Rensselaer, NY location several days per workweek, with the option to work remotely on the remaining days. You will also be expected to respond to all business needs that may require any increase to the regular onsite requirements. The NYISO takes pride in recruiting, developing and retaining highly talented individuals. In addition to competitive salaries, we offer a comprehensive benefits package and innovative reward programs. All offers of employment will be made contingent upon the successful completion of a drug screening and background check. The NYISO is an Equal Opportunity Employer and as such, does not discriminate in its hiring or employment practices. #LI-Onsite Salary Range $68,900 - $115,200 USD Create a Job Alert Interested in building your career at New York ISO? Get future opportunities sent straight to your email. Create alert

The New York Independent System Operator (NYISO) manages the efficient flow of electricity on more than 11,000 circuit-miles of high-voltage transmission lines, dispatching power from hundreds of generating units across the state. The New York Independent System Operator (NYISO) applies cutting-edge technology to operating a reliable electricity system, managing competitive markets for wholesale electricity, and planning for the Empire State's energy future. The NYISO's Market Mitigation & Analysis department invites applications for a full-time Economist to join our team. The Economist will analyze the design, structure, behavior, and outcomes in the bulk electric power markets administered by the NYISO to ensure that market rules, market signals, and protective measures promote workably competitive solutions. ESSENTIAL DUTIES and RESPONSIBILITIES • In conjunction with other staff, analyze NYISO markets and proposed market design changes to identify potential market design flaws. These analyses focus on market outcomes as they relate to various systems conditions, market participant behavior, and operations. Present analyses internally and in the NYISO stakeholder process., • Serve as a Market Mitigation and Analysis staff representative on economic issues internally and externally as they affect the design of the NYISO markets., • Interpret economic and statistical data in areas related to NYISO markets and related markets (e.g., primary fuels, competitive offering behavior, investments in system expansion)., • In conjunction with other staff, evaluate economic decisions made by market participants and the effects on the NYISO markets in the light of market participant-specific circumstances., • Develop methods and procedures for collecting/processing and reporting data internally and to the market., • Develop techniques to analyze economic data relevant to NYISO markets., • Review and analyze economic data in order to prepare reports detailing results of investigation including graphic illustrations of findings and keep the Managers abreast of economic changes., • Produce reports and memos for NYISO senior management, market participants, and regulators., • Formulate recommendations, policies or plans to aid in market interpretation or solution of economic problems., • Prepare affidavits related to economic issues related to NYISO markets in support of NYISO filings., • Utilize economic expertise to solve problems for buyer-side mitigation analyses, physical withholding determinations, and the demand curve reset., • Conduct research on issues pertaining economics, financing, and accounting. Make recommendations based on sound theoretical research and vetting internally and with the external Market Monitoring Unit., • Master's Degree (MS) in Economics; PhD. desired. None required. ADDITIONAL REQUIREMENTS • Ability to read, analyze and interpret common scientific and technical journals, financial reports and legal documents. Ability to respond to common inquiries or complaints from market participants, regulatory agencies or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups and/or boards of directors., • Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations and permutations. Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory and factor analysis., • Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables., • Intermediate competency in Windows operating environment using MS Office applications, e-mail and internet programs., • Proficiency in at least one programming language. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, sit and use hands to perform routine office tasks. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT The noise level in the work environment is usually moderate. Contact with staff and public will occur. Travel may be required to attend and/or conduct meetings, conferences and training. This position may require work on nights, weekends or holidays. At the NYISO, we realize the importance of balancing the availability of remote work with the inherent value of bringing people together to attain success in the areas of maximum collaboration, relationship building and growth, teamwork, innovation and problem solving, as well as professional development and mentoring. In this role, you will be required to work onsite from our Rensselaer, NY location several days per workweek, with the option to work remotely on the remaining days. You will also be expected to respond to all business needs that may require any increase to the regular onsite requirements. The NYISO takes pride in recruiting, developing and retaining highly talented individuals. In addition to competitive salaries, we offer a comprehensive benefits package and innovative reward programs. All offers of employment will be made contingent upon the successful completion of a drug screening and background check. The NYISO is an Equal Opportunity Employer and as such, does not discriminate in its hiring or employment practices. #LI-Hybrid Salary Range $89,600 - $149,400 USD Create a Job Alert Interested in building your career at New York ISO? Get future opportunities sent straight to your email. Create alert

The New York Independent System Operator (NYISO) manages the efficient flow of electricity on more than 11,000 circuit-miles of high-voltage transmission lines, dispatching power from hundreds of generating units across the state. The NYISO's Market Mitigation and Analysis department invites applications for a full-time Manager, Capacity Analysis & Mitigation to join our team. The Manager, Capacity Analysis & Mitigation is responsible for supervising and coordinating the operation of Capacity Analysis & Mitigation staff and activities, ensuring administration, implementation and enforcement of the applicable ICAP market provisions of the FERC approved Market Monitoring Plan, Attachment H of the Market Services Tariff (MST) and other regulatory requirements and orders. Additionally, this individual is responsible for numerous Capacity Market production responsibilities in MST Section 5 and the ICAP Manual, including the DMNC processes, Firm Fuel qualification, and ICAP failure to bid provisions. The Manager, Capacity Analysis & Mitigation will perform data collection and analysis to make required determinations, review ICAP mitigation performance, analyze outcomes, and report discrepancies, manage the review of market data to determine whether market performance is consistent with a competitive market, including market performance, trends, efficiency and design and provide technical support for proposed tariff changes and implementation processes, including project functional requirements. The Manager will also support validation of ICAP auctions and evaluation models, and development and implementation of long-term and short-term department plans. This individual will assist the Senior Manager in identifying and developing risk management and process tools, as well as support the activities of other groups in the Market Mitigation and Analysis department. ESSENTIAL DUTIES and RESPONSIBILITIES • Direct and coordinate activities of staff engaged in administering capacity market physical and economic withholding related provisions of Attachment H of the Market Services Tariff, including:, • ICAP market mitigation performance, • Mitigation analysis and reporting, • ICAP bidding performance, • ICAP affiliate modeling, • Going forward cost determinations, • Mitigation exemption tests, • Market outcome analysis, • Mitigation and market performance reports, • Assessment of penalties, • Validation of ICAP auction setup (Capability Period) and spot auction results, • Review of energy models used in Demand Curve reset and mitigation evaluations, • Technical support, • New mitigation process requirements, • Project requirements review & testing, • FERC, PSC, and MMU data requests, • DMNC validations, • ICAP Underbidding and Reporting, • Firm Fuel election review and analysis, • Consult with MMU as required under Attachments H & O of the Market Services Tariff, and other regulations, where appropriate. Report discrepancies to management., • Manage Capacity Analysis & Mitigation staff, including alignment of individual goals with department plan, performance management/reviews, employee growth and development, overall team performance, and training. Establish and consistently maintain an environment that leads to opportunities for team and individual growth., • Assist Senior Manager in the development of long term and annual objectives and performance targets for the department and identification of measures, initiatives and action plans to track progress and fulfill department objectives., • Determine data and resource needs and software requirements for performing market mitigation and conducting market analysis. Acquire and/or develop and maintain core analysis tools necessary to support departmental activities., • Support documentation of key operational processes and procedures and ensure compliance with departmental controls., • Suggest modifications to Attachments H & O of the Market Services Tariff to improve competitiveness of the NYISO markets, working in collaboration with other NYISO departments., • Evaluate, comment and report on proposed market design and/or software changes, including project functional requirements as needed., • Represent MMA on internal and external committees, projects and work groups as required. Prepare and present presentations related to market mitigation as needed., • Foster collaboration with other ISO/RTOs and market monitors through email, conferences, and other communications to maintain awareness of energy market changes that may be impactful to the NYISO., • Comply with NYISO, FERC, NERC, NPCC, PSC and NYSRC relevant policies, rules and regulations. Provide technical information to fulfill PSC, FERC and other regulatory requests. SUPERVISORY RESPONSIBILITIES This position does possess supervisory responsibility and there are non-supervisory employees who report to this position. QUALIFICATIONS: • Bachelor's Degree (B.S.) in Electrical Engineering, Economics or other technical / scientific field, Master's Degree (M.S., M.B.A.) desirable., • Ten years' experience including supervision in a combination of the following: power system market analysis, economic modeling, electrical supply or energy industry; or equivalent combination of education, training and experience. CERTIFICATES, LICENSES, REGISTRATIONS None required. ADDITIONAL REQUIREMENTS • Ability to read, analyze and interpret common scientific and technical journals, financial reports and legal documents. Ability to respond to common inquiries or complaints from market participants, regulatory agencies or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups and/or board of directors., • Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations and permutations. Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory and factor analysis., • Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. Ability to deal with nonverbal symbolism (formulas, scientific equations, graphs, etc.,) in its most difficult phases. Ability to deal with a variety of abstract and concrete variables., • Intermediate competency in Windows operating environment using MS Office applications, e-mail and internet programs. Proficiency in Business Objects, market simulation and statistical (e.g., SAS) software technology strongly preferred. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, sit and use hands to perform routine office tasks. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT The noise level in the work environment is usually moderate. Contact with staff and public will occur. Travel may be required to attend and/or conduct meetings, conferences and training. This position may require work on nights, weekends or holidays. At the NYISO, we realize the importance of balancing the availability of remote work with the inherent value of bringing people together to attain success in the areas of maximum collaboration, relationship building and growth, teamwork, innovation and problem solving, as well as professional development and mentoring. In this role, you will be required to work onsite from our Rensselaer, NY location several days per workweek, with the option to work remotely on the remaining days. You will also be expected to respond to all business needs that may require any increase to the regular onsite requirements. The NYISO takes pride in recruiting, developing and retaining highly talented individuals. In addition to competitive salaries, we offer a comprehensive benefits package and innovative reward programs. All offers of employment will be made contingent upon the successful completion of a drug screening and background check. The NYISO is an Equal Opportunity Employer and as such, does not discriminate in its hiring or employment practices. #LI-Hybrid Salary Range $131,700 - $228,400 USD Create a Job Alert Interested in building your career at New York ISO? Get future opportunities sent straight to your email. Create alert

Health, dental & vision / 401k match / PTO - As a Customer Support Specialist at KinderSystems, you will: Manage incoming calls and emails from customers in a timely and professional manner; Provide accurate and efficient solutions to customer inquiries and complaints; Document all customer interact

XPO Logistics - JobID: 382731 [Customer Service Representative] As a Customer Service Rep at XPO Logistics, you'll: Assist customers and business partners via telephone and email; Handle customer complaints in a calm, professional manner; Diagnose, assess and resolve problems or issues; Monitor prog

PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM! Retail Store Manager About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets; we’re obsessed with our people too. Our values are rooted in unconditional love—a lesson we learn from our pets—and staying united together. We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves. Benefits that benefit you Take care of yourself and your family members—whether they be two-legged or four, have feathers, fur or fins. Enjoy true rewards (plus lots of warm, fuzzy feelings)! Check out some of our awesome offerings: • Paid bi-weekly, • Health benefits: medical, dental, vision, • 401k, • Tuition assistance, • Associate discounts and perks, • Paid time off for fulltime associates, • Career pathing PetSmart’s Store Leader has leadership oversight of the safety of people and pets, pet parent experience, operational execution, financial outcomes, and all human resource functions within all areas of the store. This role is expected to provide exemplary leadership for the store by driving the company culture and strategies, achieving targeted results, championing exceptional pet parent service and efficient execution of the store’s daily business while upholding the company’s vision, mission, values, and strategy within the store. ESSENTIAL RESPONSIBILITIES Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: People Leadership: • Responsible for employment decisions such as recruiting, interviewing, hiring, coaching, and terminating., • Builds an open-door culture in the store by engaging and listening to associates. Responsible for leveraging the Voice of Associate tool to listen to and respond to associate feedback., • Accountable for creating and posting the schedule for the entire store after receiving input from Experience and Process Leader., • Facilitates the associate experience and supports associate development. This includes but is not limited to associate reviews, recognition, team activities, labor management, training, onboarding, mentoring and succession planning., • Delegates effectively and empowers others to succeed; challenges others to reach their full potential and encourages them to retain ownership for their results., • Cascades information to associates and adjusts team priorities to meet goals and commitments., • Ensures continued alignment and responds effectively to a changing environment., • Address and administer associate complaints and grievances., • Recognizes and celebrates associates driving overall associate engagement., • Leads the associate and pet parent experience at all levels and ensures pets in our care are safe and healthy., • Accountable for the pet parent experience and outcomes conducted over the telephone, in person or online, and responding to general and escalated pet parent concerns., • Builds a store environment that is focused on consistently delivering an exceptional, positive in-store pet parent and associate experience., • Evaluates operations and seeks opportunities to continuously improve processes and services., • Collaborates and partners with the Store Leadership team to ensure efficient and effective outcomes of in-store and community events including partnering with local adoption groups., • Maintains store standards and leads a culture of empowerment by ensuring compliance with our policies and procedures (P&Ps) and code of ethics for themselves and their team., • Responsible for conducting monthly Core and Services Walks to validate proper execution of policies and procedures., • Prioritizes and ensures a safe environment for our associates, pets, and pet parents., • Ensures compliance with all inventory management tools to guarantee appropriate levels of in-stock are available to all pet parents., • Communicates business and financial objectives to other leaders within the store., • Responsible for reviewing in-store cameras to assess safety practices, associate behaviors and assess risk. Follow up with associates and leaders with coaching and accountability as appropriate., • Responsible for taking immediate action and reports when a sick/injured pet is identified in the store; transport to the vet as needed., • Deliver corporate strategy and profitability goals by executing the direction set leadership., • Responsible for analyzing, root cause and responding to a variety of reporting in all areas of the store. Communicates business results to leaders and associates; creating improvement plans where needed, • Identifies and drives opportunities to grow the business, recognizes business successes and holds associates accountable in achieving store P&L expectations such as sales and shrink targets., • Manages expenses such as labor and supplies and any other relevant store metrics., • Leverages home office partners and resources to submit and follow up on store related work orders and purchase card allocation., • Creates and posts schedules for the entire store., • Accountable for processing payroll weekly and managing labor within a budget., • Executes daily, weekly, and monthly reporting and paperwork as required by the Company., • 4-6 years of retail leadership or experience in a customer-focused environment., • Full time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed, • Proficiency in computer applications., • Strong written and verbal communication skills., • Ability to react under pressure and maintain composure., • Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception. Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom—you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets. We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now! *This listing is not an indication that the position is currently open or available. We are continually looking to build a strong network of talented candidates to join our organization and are always accepting applications. Feel free to contact your local PetSmart store to check on which roles they are actively hiring for. This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. This position is also eligible for benefits as described at ___. PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial, or local law. Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law) For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law

PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM! Retail Operations Supervisor About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets; we’re obsessed with our people too. Our values are rooted in unconditional love—a lesson we learn from our pets—and staying united together.We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves. Benefits that benefit you Take care of yourself and your family members—whether they be two-legged or four, have feathers, fur or fins. Enjoy true rewards (plus lots of warm, fuzzy feelings)! Check out some of our awesome offerings: • Paid weekly, • Full time hours, • Health benefits: medical, dental, vision, • 401k, • Tuition assistance, • Associate discounts and perks, • Paid time off for fulltime associates, • Career pathing PetSmart’s Process Lead (Retail Operations Supervisor) has shared responsibility to drive operational excellence in our stores while upholding the company’s vision, mission, values, and strategy. This role is responsible for merchandising and inventory management, pet care operations, opening and/or closing the store, overseeing associates, and maintaining a safe and organized environment. PRINCIPAL RESPONSIBILITIES Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: People Leadership: • Support and guide sales associates in merchandise handling, providing training on product knowledge and presentation standards., • Facilitates the associate experience and supports associate development. This includes but is not limited to training, onboarding, mentoring, and coaching for growth as well as providing feedback into associate performance reviews, disciplinary action and promotions., • Delegate and validate completion of daily tasks., • Leads and directs associates when acting as the leader on duty., • Address and administer associate complaints and grievances., • Execute merchandise strategies to optimize sales, including receiving of product, product placement, seasonal displays, and promotional setups., • Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed recommendations for stock replenishment and markdowns., • Assists in maintaining accurate inventory records, conducting regular audits, and addressing discrepancies., • Operate point-of-sale (POS) systems and handle cash transactions, ensuring accuracy and compliance with company policies., • Maintains store standards and leads a culture of empowerment by ensuring compliance with our Policies and Procedures (P&Ps) and Code of Ethics., • Shared responsibility with store opening and closing procedures to ensure we uphold our brand promise., • Completes monthly live cycle counts, addresses discrepancies., • Responsible for pet care maintenance, commitment standards (cleaning, feeding, providing water, etc.) and caring for new arrival and sick pets., • Ensures pet parents have a positive experience with online orders including pick-up in store or ship from store., • Supports the associate and pet parent experience at all levels and ensures pets in our care are safe and healthy., • Responsible for taking immediate action and reports when a sick/injured pet is identified in the store; transport to the vet as needed., • 2+ years of retail supervisory experience in a customer-focused environment., • Full-time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed., • Proficiency in computer applications., • Strong written and verbal communication skills., • Ability to react under pressure and maintain composure., • No direct reports, however, are expected to guide and support the development of other associates., • Provides feedback on associate performance to direct supervisor., • Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception. Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom—you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets. We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now! This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. This position is paid on an hourly basis In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for benefits as described at ___ In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for benefits as described at PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial, or local law. Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law) For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law.

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Job Description We are seeking a Retail Apparel Store Manager to join our team! You will be responsible for overseeing and coordinating the activities of the retail sales team. Responsibilities: • Supervise team of retail sales workers, • Adjust daily schedule for shift personnel to ensure optimal efficiency, • Train and evaluate employees, • Track monthly results and trends for business forecasting, • Previous experience in retail, customer service, or other related fields, • Ability to thrive in a fast-paced environment, • Excellent written and communication skills, • Strong leadership qualitiesCompany DescriptionOur company offers competitive pay with opportunity for benefits and growth with our company.Our company offers competitive pay with opportunity for benefits and growth with our company.

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Secures property by contracting with security patrol service, installing and maintaining security devices, establishing and enforcing precautionary policies and procedures, and responding to emergencies. Maintains property by investigating and resolving tenant complaints, enforcing rules of occupanc

ABOUT THE POSITION: -Responsible for handling guest check-ins and check-outs efficiently, informing guests of hotel's facilities at time of registration.Handle guest issues, complaints, and requests and pro-actively resolve in a manner satisfactory to both the guest and hotel.Answer guest questions

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