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Responsible to provide hotel guests with excellent service at the front desk from making the reservation to departure. Check-in and check-out courteously and efficiently; process all payments according to established hotel requirements. Responsible to respond to guests needs, inquiries requests and complaints in a timely and professional manner.
Full Job Description Job Summary: Tails of Manhattan Dog Daycare is seeking a Front Desk Agent to join our team. The ideal candidate will be responsible for providing exceptional customer service to pawrents and their pups! Responsibilities: - Greet and check-in clients in a friendly and professional manner - Answer phone calls and emails quickly and efficiently and provide accurate information to clients - Handle client inquiries, requests, and complaints promptly and courteously - Client check-out and payment processing - Maintain a clean and organized front desk area - Collaborate with other staff to ensure streamlined services and care - Communicate directly and consistently with upper management regarding daily operations Experience: - Proven experience in a front desk, doggy daycare experience preferred - Strong customer service skills with a focus on client relations - Proficiency in using phone systems, computer software, GMail, and Google Drive - Excellent phone etiquette and strong communication skills This position offers the opportunity to work in a dynamic and engaging environment, interacting with clients and dogs from diverse backgrounds. If you have passion for delivering exceptional service, creating positive client experiences, and most importantly ensuring the happiness and well-being of dogs, we invite you to apply for the Front Desk Agent position. Job Type: Part-time Pay: From $16.00 per hour Benefits: Flexible schedule Schedule: Evening shift Holidays Monday to Friday Morning shift Weekends as needed Work setting: In-person Experience: Front Desk: 1 year (Preferred) Ability to Commute: New York, NY 10022 (Required) Ability to Relocate: New York, NY 10022: Relocate before starting work (Required) Work Location: In person
Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support.
We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing service information. Responsibilities: Handle customer inquiries and complaints Provide information Troubleshoot and resolve issues and concerns Document and update customer records based on interactions Qualifications: Previous experience in customer service Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills
Immediate Work for the right people Whether the job is Residential, commercial, office or post construction you are required to complete all basic standard and/ or deep cleanings in and around homes, facilities and office buildings. Providing clients with high quality hospitality and comfort Fulfilling all obligations based on the package each client has selected Willingness to maintain confidentiality Willing to be a team player, when conducting cleanings in larger settings Responding immediately to customer complaints or inquires and report to supervisor. Notifying clients of any accidents or problems while rendering services. Sweeping, mopping, dusting, washing floors, toilets, showers, tubs, garages, windows, blinds, ceiling fans, walls, doors, counters and baseboards. Vacuuming carpets, and upholstery and any other dusty surfaces. Cleaning all surfaces in bathroom and kitchen, washing dishes, cleaning inside of fridge, cleaning stove, cleaning inside cabinets. Requirements - Excellent Verbal Communication - Outstanding customer service
Full job description Earn $14.42 to $21.00 + TIPS! – Based on skills and qualifications! You gotta have it HOT...hot peppers, hot sandwiches, hot pay! Do you hunger for more? Potbelly Sandwich Shops, where Good Vibes and Great Careers are a way of life! Come Build the Potbelly Nation with us. Potbelly got its start in 1977 as a small antique store that turned into a lines-out-the-door neighborhood sandwich shop.? Before you knew it, we were serving up delicious food in a fun environment at more than 400 shops across the United States. We continue to wake up every day with one goal: Make people happy through good vibes and delicious craveable food.? Put those awesome ingredients together, and there’s no telling what we’ll cook up next!? Job Title: Shift Leader Department/Function: Operations Location: Field, in Shop Report to: General Manager/Assistant Manager Details: Nonexempt GENERAL DESCRIPTION Leads and behaves according to Potbelly Values. Leads a shift by managing and developing associates to execute outstanding product quality and customer service, build sales and control costs for each shift. Follow standard Potbelly operating policies and procedures with essential areas of focus including but not limited to: FOCUS People Lead Associates on shifts, including assigning tasks (cleaning, line duties, opening/closing duties), providing feedback and training. Know and support appropriate personnel policies, labor laws and safety procedures. Ensure all security procedures are executed (safe procedures, open/close procedures etc.) Transitions into opening/closing duties. Customers Make customers really happy. Resolve customer complaints/issues. Empowers Associates to make sure all customers leave happy. Execute and support all food safety requirements and practices. Sales Lead Associates to open, transition, and close shifts without supervision. Manage and organize the line and delegate duties to Associates. Know and uphold standards for product quality. Work the line as needed. Ensure back-of-the-house procedural standards are met. Promote sales on the shift through executing the marketing plan within the four walls. Profits Control food costs, labor, waste, and cash on the shift. Count drawers and follow proper daily cash handling procedures. ESSENTIAL PHYSICAL FUNCTIONS Must have the ability/stamina to work a minimum of 40 hours a week. Ability to stand/walk for 8-9 hours per day and sit for 1-2 hours per day. Must be able to exert well-paced and frequent mobility for periods of up to five hours. Must be able to lift up to 10 pounds frequently and up to 50 pounds occasionally. Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data. Must be able to work in both warm and cool environments, indoors (95%) and outdoors (5%). Must be able to tolerate higher levels of noise from music, customer and employee traffic. Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish. Ability to oversee a fast-paced, high-volume, customer-focused restaurant through coordination of schedules, problem-solving, maintaining cleanliness, training employees and providing great customer service. EXPERIENE, EDUCATION AND BEHAVIORS Must represent Potbelly Advantage and Our Values. Minimum of 1 year supervisory experience in a restaurant or retail environment. Minimum educational requirement: High School degree. Must be able to work a minimum of 2 opens and/or closes per week. As a requirement of the position, all Shift Leaders and Managers must be trained and pass a Food Safety Certification course. In Illinois certification is required through the Illinois Department of Public Health, while in all other states certification is required through the National Restaurant Association (ServSafe), National Registry of Food Safety Professionals or the National Environmental Health Association (Prometric). Should the Shift Leader or Manager fail to pass the certification requirements after two attempts, he or she will be not be qualified to continue to perform in a Shift Leader or Management capacity. Ability to comprehend and communicate in English via verbal and written communication, such that employee can perform his or her job responsibilities Exceptional customer service skills. Strong communication skills, both written and verbal. Strong organizational skills and the ability to multi-task. Strong interpersonal skills. Ability to train and coach others. Must be able to demonstrate strong leadership skills at all times. Must be a strong team-player. Ability to manage a fast-paced, high-volume shifts while providing excellent customer service. We’re an equal opportunity employer.? All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Rice to Riches, a popular NYC dessert shop, specializing in a variety of hand-crafted, multi-flavored rice puddings, is in need of a kitchen production manager/team leader. This is an opportunity to demonstrate your experience and skills with an exciting company on the verge of expansion. If you're craving a new challenge, Rice to Riches could be a perfect fit. You must be qualified and capable to perform the following: - Hire, fire, lead, train and schedule a team of people. - Demonstrate your leadership and work ethic so that everyone around you learns by your example. - You must be highly motivated, efficient and extremely organized. - Be willing to take on and accept all of the challenges, changes and developments as the company expands. - Forecast, adjust and determine production sizes daily, based on conditions such as weather, holidays, day of the week and time of year. - You must be able to scale the production without compromising the quality. Rotate and maintain optimum product freshness. - Pleasantly, graciously, and humbly accepts complaints, feedback and criticism from customers, front of house managers and coworkers when it pertains to quality assurance and standards - the customer is always right! - Be comfortable, confident and competent enough to work independently. Be a problem solver. Find a solution and figure it out! - Strictly adheres to ALL safety, sanitary and department of health guidelines and ensures that your staff does the same. - See to it that all kitchen maintenance is kept up with and all equipment is operating properly. - The kitchen and staff should be clean and presentable at all times. - Streamline operations to maximize efficiently. - Place food, beverage and supply orders with an emphasis on controlling quality and cost. You must be able to negotiate with suppliers and obtain the best service for the best price. - Oversee and manage the daily online shipping orders to ensure proper handling, freshness and packing procedures are carried out properly. - Be a good role model, a person of integrity that everyone enjoys working with and looks up to. Bring a first one in, last one out attitude to the job. Be a respected and admired representative of the company. - Be trustworthy, reliable, dependable and honest. Always be willing to pitch in whenever and wherever the company or your coworkers need you. This is a full time position. Your availability must be fully open - including Saturdays. You MUST send your resume and cover letter explaining why you would be a good fit for the job. Annual salary of $70,000 **10 days paid off per year after 6 months ** **Partially funded health plan after 6 months **
Requirements Previous experience in customer service, front desk service, or other related fields Ability to build rapport with guests Strong organizational skills Excellent written and verbal communication skills High School Diploma or GED equivalent Phone etiquette skill Data entry skills Great interpersonal and communication skills Details oriented skills Responsibilities We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, Provide access control for the property, Provide safety and health for the property by keeping tenants and guest safe, as well as identify areas of improvement to increase efficiency Confirm phone and online reservations Respond to guest needs, requests, and complaints Keep the lobby area clean Keep daily records of all activity in the day Communicate pertinent guest information to designated departments Report any damages found with in property Answer all incoming calls made to front desk Benefit: Paid Vacation Paid Sick time Medical Dental Rapid Promotional opportunities
Opportunity for a Legal Assistant at a Prestigious Downtown Immigration Law Firm! Are you a highly organized and motivated individual with a passion for immigration law? Our esteemed law firm is seeking a dynamic legal assistant to join our team. If you thrive in a fast-paced environment, excel at multitasking, and possess exceptional attention to detail, we want to hear from you! As a key member of our team, you will have the opportunity to work directly with our attorneys, playing a crucial role in the success of our client's cases. Your responsibilities will include: Conducting thorough legal research and gathering pertinent information to support our cases. Engaging in client interviews and maintaining regular communication with clients, preparing detailed memos summarizing their testimony for our attorneys' review. Assisting our lawyers in preparing for hearings and trials, ensuring all necessary documentation is in order. Drafting a variety of legal documents, including motions, affidavits, pleadings, complaints, and briefs, with precision and accuracy. Managing administrative duties such as filing paperwork, handling telephone inquiries, and maintaining organized reference files. Compiling exhibit binders, managing court calendars, and monitoring the progress of cases to ensure deadlines are met. To excel in this role, you must possess: 必須說國語 Exceptional attention to detail, with a keen eye for accuracy. Strong communication skills, both written and verbal, to effectively interact with clients and colleagues. Outstanding multitasking abilities, allowing you to efficiently manage multiple tasks and priorities. Proficiency in deadline management, ensuring timely completion of assigned tasks. Additionally, fluency in Mandarin and English is required for this position, as you will be liaising with Mandarin-speaking clients and collaborating with our diverse team. The Immigration Law Firm is an equal-opportunity employer committed to fostering diversity and inclusion. We welcome applicants from all backgrounds and do not discriminate based on race, color, religion, gender, sexual orientation, gender identity, national origin, age, genetic information, disability, or veteran status. All qualified candidates will be considered for employment without bias. Join us in creating an inclusive workplace where everyone is valued and respected. We offer sponsorship for this position, providing an excellent opportunity for professional growth and development in the field of immigration law. If you are ready to take your career to the next level and make a meaningful impact in the lives of our clients, apply now to join our dedicated team! 請將履歷寄至
We are thrilled to announce an exciting opportunity to join our team as a Customer Service, Crowd Control, and Pier Manager. This multifaceted role offers a dynamic environment where you can utilize your skills to ensure an exceptional experience for our guests. As the Customer Service, Crowd Control, and Pier Manager, you will be responsible for overseeing operations at our pier location. Your primary duties will include: 1. Customer Service: Providing excellent customer service to guests, addressing inquiries, resolving issues, and ensuring a positive experience for all visitors. 2. Crowd Control: Managing crowd flow and ensuring a safe and organized environment, especially during peak times and special events. 3. Pier Management: Overseeing pier operations, including coordinating boat arrivals and departures, managing ticket sales, and ensuring compliance with safety regulations. Key Responsibilities: - Greet and assist guests with enthusiasm and professionalism. - Monitor crowd levels and implement crowd control measures as needed. - Coordinate with boat captains and crew to ensure smooth operations. - Manage ticket sales, transactions, and inventory. - Maintain cleanliness and orderliness of the pier area. - Handle customer inquiries, complaints, and feedback promptly and courteously. - Ensure compliance with all safety, security, and regulatory requirements. Qualifications: - Previous experience in customer service, hospitality, or event management preferred. - Strong communication, interpersonal, and problem-solving skills. - Ability to work well under pressure and adapt to changing situations. - Excellent organizational and time management skills. - Knowledge of crowd control techniques and safety protocols is a plus. - Flexibility to work evenings, weekends, and holidays as needed. - Competitive salary commensurate with experience. - Opportunities for professional growth and advancement. - Comprehensive benefits package, including health insurance and retirement plans. - Paid time off and holiday pay. - Discounted or complimentary access to company services and attractions. If you are enthusiastic, customer-focused, and thrive in a fast-paced environment, we want to hear from you! Please submit your resume and a cover letter detailing your relevant experience and why you are interested in joining our team. We are excited to welcome a talented individual who shares our passion for providing exceptional service and creating memorable experiences for our guests. Thank you for considering this opportunity. We look forward to reviewing your application.
We are looking for a well-presented, friendly, organized, and service-oriented front desk agent to join our company. You'll be responsible for performing various administrative tasks, such as answering telephones and answering all guests’ questions and concerns, and assisting in the daily operations. Front desk employees are often the first employee that the customer or the public comes into contact with, so you must be personable and have outstanding interpersonal communication skills. You'll also be responsible for leaving a good first impression for the organization Duties and Responsibilities: Greet guests with a welcoming smile and professional yet friendly demeanor Help maintain a clean and organized facility Assist with building events and parties Answer phones and direct calls to appropriate personnel Check and send emails Make and confirm reservations Maintain a clean and tidy workspace at all times Resolve customer complaints and problems calmly and effectively Notify management of any serious issues that you cannot resolve Maintain a friendly, personable disposition Perform various clerical tasks as needed (sorting mail, paper filing, etc.) Requirements and Qualifications : Previous experience in customer service Ability to work both independently and collaboratively. High school diploma or GED equivalent is required Experience is hospitality is prefered. Must display strong verbal and written communication and phone skills, including a professional phone demeanor Excellent interpersonal skills, diplomacy, and the ability to interact effectively with individuals and groups at all levels The ability to retain a calm and personable attitude Excellent customer service skills Ability to maintain calm, politeness, and patient in stressful situations Organized and detail-oriented