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Job Responsibilities: Greet and seat guests in a warm and friendly manner. Present menus and provide detailed information on menu items and specials. Take food and drink orders accurately and relay them to the kitchen and bar staff. Serve food and beverages to guests, ensuring correct orders and presentation. Maintain knowledge of menu items and drink offerings to assist guests with questions. Upsell and make recommendations to enhance the dining experience. Process customer payments and handle cash or credit transactions. Ensure tables are properly set, clean, and stocked throughout the shift. Collaborate with kitchen and bar staff to ensure timely and efficient service. Respond to guest complaints or concerns in a professional and courteous manner. Maintain a positive and energetic attitude during busy shifts. Qualifications: Previous experience in a restaurant or customer service role preferred but not required. Strong communication and interpersonal skills. Ability to work well in a fast-paced environment. Ability to stand for extended periods and lift trays or plates weighing up to [X] lbs. Must be able to work flexible hours, including evenings, weekends, and holidays. Positive attitude and a team-oriented mindset. Food handler certification or willingness to obtain is a plus. Benefits: Competitive hourly rate plus tips. Flexible scheduling. Opportunities for advancement. Employee discounts on food and drinks. Fun and supportive work environment.
A front counter server typically works in a fast-paced food service environment, such as a restaurant, coffee shop, or fast food establishment. Their main responsibilities include: Greeting Customers: Welcoming customers as they arrive, taking their orders, and providing them with menus if applicable. Order Taking: Accurately taking food and drink orders from customers either in person or over the phone. Processing Payments: Handling cash, credit/debit cards, or other forms of payment and providing change or receipts. Serving Food and Beverages: Delivering prepared food and drinks to customers in a timely manner, ensuring it’s presented well and as ordered. Maintaining Cleanliness: Keeping the front counter area clean, organized, and well-stocked with necessary items (napkins, utensils, condiments, etc.). Customer Assistance: Addressing customer questions, special requests, or concerns, and ensuring overall satisfaction with the service. Coordinating with Kitchen Staff: Communicating orders to kitchen staff and ensuring correct preparation and timely delivery of meals. Handling Customer Complaints: Managing minor complaints or issues professionally, and escalating more significant concerns to a manager. Stocking Supplies: Replenishing front counter supplies like napkins, cups, straws, condiments, or baked goods as needed. The role requires excellent communication, multitasking abilities, and a friendly, customer-focused attitude. Depending on the establishment, some front counter servers may also be asked to help with food preparation or assist with other tasks when needed.
We are looking for a Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities Perform all check-in and check-out tasksManage online and phone reservationsInform customers about payment methods and verify their credit card dataRegister guests collecting necessary information (like contact details and exact dates of their stay)Welcome guests upon their arrival and assign roomsProvide information about our hotel, available rooms, rates and amenitiesRespond to clients’ complaints in a timely and professional mannerLiaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needsConfirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guestsUpsell additional facilities and services, when appropriateMaintain updated records of bookings and payments Requirements and skills Work experience as a Hotel Front Desk Agent, Receptionist or similar roleExperience with hotel reservations software, like Cloudbeds and RoomKeyPMSUnderstanding of how travel planning websites operate, like Booking and TripAdvisorCustomer service attitudeExcellent communication and organizational skillsDegree in hotel management is a plus
Nan Xiang Xiao Long Bao has been selected as Michelin-recommended Shanghainese food for 9 consecutive years since 2007 and has been featured on various media and websites such as New York Magazine, Eater, Gothamist, Grub Street, Serious Eats and many more as “The City’s Best Soup Dumplings”. We are seeking a friendly and efficient Host/Cashier to join our dynamic team. In this role, you will be the first point of contact for our guests, ensuring they feel welcomed and valued. Your responsibilities will include managing guest seating, taking orders, and processing payments while providing exceptional customer service in a fast-paced environment. If you have a passion for hospitality and enjoy working with people, this is the perfect opportunity for you. Responsibilities Greet guests warmly upon arrival and manage their seating arrangements. Provide menus and explain daily specials to guests. Take food and beverage orders accurately and efficiently. Process transactions using POS system, ensuring accuracy in billing. Address guest inquiries and provide assistance as needed to enhance their dining experience. Maintain cleanliness and organization of the front-of-house area. Collaborate with kitchen staff to ensure timely service of orders. Handle guest complaints professionally, striving for resolution to ensure satisfaction. Skills Previous experience in a restaurant or hotel setting is preferred. Strong guest relations skills with a focus on customer service excellence. Excellent phone etiquette for handling reservations and inquiries. Familiarity with POS or similar point-of-sale systems is a plus. Ability to work in a fast-paced environment while maintaining attention to detail. Strong communication skills and a friendly demeanor are essential for success in this role. A background in food service or hospitality will be beneficial but is not required. Join us as we create memorable experiences for our guests! Bilingual in Chinese and English is preferred Please contact us with your work availability Job Types: Full-time Pay: $15.00 - $20.00 per hour Benefits: Employee discount Flexible schedule Health insurance Job Type: Full-time Pay: $17.00 - $20.00 per hour Shift: Day shift Evening shift Morning shift Night shift Ability to Commute: Flushing, NY 11354 (Required) Ability to Relocate: Flushing, NY 11354: Relocate before starting work (Required) Work Location: In person
16.00 to $18.00 plus tips, based on skills and qualifications. Job Title: Associate Department/Function: Operations Location: Field, Assigned to Specific Shop Reports to (Title): General or Assistant Manager Details: Part-Time, Nonexempt GENERAL DESCRIPTION A Potbelly Associates job is to make our customers really happy. Since they are the primary point of customer contact, it is up to them to provide our customers and excellent experience by providing fast, friendly and efficient service and by delivering a quality and consistent product every time, in a clean and inviting environment. FOCUS Essential Demonstrates and reinforces Potbellys Behaviors and Values Integrity, Food Loving, Teamwork, Accountability, Positive Energy, Coaching, Delivering Results through Execution, Building and Inspiring Teams, Creating Potbelly Fans - through all interactions. Ability to discuss Potbelly history with others. Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently per Potbelly recipe manual standards. Comply with health and safety standards for food, cleanliness and safety of shop. Maintain personal hygiene standards, including wearing clean Potbelly uniform. Comply with established food safety requirements and practices. Comply with shop security and safety standards. Be speedy and accurate in fulfilling orders. Handle raw and finished waste according to established procedures. Make customers really happy. Engage in friendly conversation with customers in line. Act with a sense of urgency toward all customers in the shop.| Other Key Functions Restock food line, chips and cooler. Work multiple stations (load, dress, shakes, cash, prep, front) as directed by Manager or Shift Leader Deliver catering orders as detailed in the Catering Driver and Delivery Agreement. Prepare meats and cheeses for different sandwiches. If 18 or older, uses the automatic slicer to prep food items. Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash. Operate cash register: handle, balance and follow all cash handling procedures. Effectively handle customer complaints/issues. Takes delivery/catering/pickup orders over the phone. Others duties as assigned. PHYSICAL FUNCTIONS Ability to stand/walk a minimum of 3 hours or as needed. Must be able to exert well-paced and frequent mobility for periods of up to 3 hours or as needed. Be able to lift up to 10 pounds frequently and up to 50 pounds occasionally. Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data. Able to work in both warm and cool environments, indoors (95%) and outdoors (5%). Must be able to tolerate higher levels of noise from music, customer and employee traffic. Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish. EXPERIENCE, EDUCATION AND BEHAVIORS Must represent Potbelly Advantage and Our Values. Must be at least 16 years of age For Illinois employees, all employees are required to become food safety certified within 30 days of employment. Failure to do so will result in termination of employment. Must be friendly and customer service-oriented. Strong verbal communication skills. Must possess neat and clean hygiene. Ability to handle a knife confidently. Must be able to work in a fast-paced environment and have a sense of urgency. Ability to work as a team-player. Ability to comprehend and communicate in English via verbal and written communication, such that employee can perform his or her job responsibilities. Must demonstrate leadership behaviors and values that align with Potbelly. Brand: Potbelly Address: 46 W 56th Street New York, NY - 10019 Property Description: 5273 - 56th and 6th Property Number: 5273
Come stop by Tuesday-Friday 4:30pm-6:30pm. 503 Myrtle Avenue, Brooklyn, NY 11205 Somethin On Myrtle is seeking an enthusiastic and experienced bartenders to join our team. As a bartender, you will play a key role in creating a welcoming and enjoyable atmosphere for our guests. You will be responsible for mixing and serving drinks, providing excellent customer service, and ensuring the bar area is clean and well-stocked at all times. Responsibilities: 1. Prepare and serve a variety of alcoholic and non-alcoholic beverages, including cocktails, beers, and wines, according to standard recipes. 2. Provide exceptional customer service by greeting guests, taking drink orders, and making recommendations. 3. Engage with guests in a friendly and professional manner, ensuring a positive experience. 4. Maintain cleanliness and organization of the bar area, including restocking supplies and cleaning equipment. 5. Adhere to all relevant food safety and alcohol service regulations. 6. Handle cash and credit card transactions accurately and efficiently. 7. Collaborate with the kitchen and waitstaff to ensure timely and accurate service. 8. Assist in inventory management and ordering of bar supplies. 9. Stay up-to-date on current beverage trends and menu offerings. 10. Handle any guest concerns or complaints with professionalism and discretion. Qualifications: - Previous experience as a bartender in a restaurant or bar setting. - Strong knowledge of drink recipes and mixology techniques. - Excellent communication and interpersonal skills. - Ability to work in a fast-paced environment and multitask effectively. - Attention to detail and commitment to cleanliness and sanitation standards. - Basic math skills for handling cash transactions. - Certification in responsible alcohol service (e.g., TIPS, Serving Alcohol) preferred. - Flexible schedule, including evenings, weekends, and holidays. Join our team and become part of the vibrant atmosphere at Somethin On Myrtle. Apply today by submitting your resume and cover letter detailing your relevant experience and why you would be a great fit for this role. We look forward to welcoming you to our team!
1. Bar Operations Management Oversee and manage all bar operations in a fast-paced, high-energy environment, ensuring everything runs smoothly before, during, and after comedy shows. Ensure the bar is fully stocked with all necessary supplies, including liquor, beer, wine, and mixers, with a focus on seamless service during busy showtimes. Handle cash management responsibilities, including opening and closing registers, balancing tills, and monitoring daily sales. Maintain a consistently high standard of drink quality, presentation, and efficiency. 2. Staff Leadership and Training Lead and inspire an experienced team of bartenders and waitstaff, setting the tone for excellent service in a lively comedy setting. Hire, train, and manage bar staff, ensuring they are knowledgeable, efficient, and capable of delivering a memorable guest experience. Create and oversee staff schedules to optimize coverage during peak hours while maintaining labor cost efficiency. Provide ongoing mentorship and support to the team, addressing performance issues and encouraging growth. 3. Customer Experience Ensure guests enjoy an exceptional bar experience by delivering fast, friendly, and attentive service that aligns with the club’s welcoming, upbeat atmosphere. Handle customer inquiries, complaints, and special requests with professionalism and tact. Anticipate audience needs based on show schedules, tailoring service to fit pre-show, intermission, and post-show dynamics. 4. Beverage and Inventory Management Take full ownership of inventory, including ordering, tracking, and managing stock levels to ensure the bar operates efficiently. Utilize experience in cost control to reduce waste, manage portion sizes, and maintain profitability. Develop and refresh the bar menu, introducing creative drink specials and themed cocktails that align with the vibe of the performances. Build relationships with vendors to negotiate favorable pricing and maintain high-quality products. 5. Compliance and Safety Ensure strict compliance with NYC liquor laws, health regulations, and safety standards. Implement and enforce responsible alcohol service policies among staff, minimizing risks associated with overservice. Maintain a clean, organized, and sanitary workspace, meeting or exceeding NYC Department of Health requirements. 6. Financial Oversight Monitor bar revenue and profitability, analyzing trends and implementing strategies to boost drink sales and overall performance. Manage bar budgets effectively, keeping a close eye on staffing costs, inventory expenses, and profit margins. Prepare weekly and monthly financial reports to present to club management. 7. Collaboration with Management and Performers Work closely with club management to align bar operations with show schedules, special events, and private bookings. Design promotions and drink specials that enhance the audience’s experience and complement specific performances or comedians. Collaborate with event planners to ensure the bar is ready for private events, including tailored setups and menus. Qualifications and Experience 3+ years of experience as a bar manager in a high-volume bar, live entertainment venue, or nightlife establishment. Proven leadership skills with experience managing and mentoring teams in fast-paced environments. Strong knowledge of cocktails, wine, beer, and inventory management systems. Experience with NYC liquor laws, compliance, and health standards is a must. Exceptional organizational and multitasking skills, with the ability to thrive under pressure. Passion for live entertainment and an appreciation for NYC’s comedy culture.
We are looking for a Front desk Receptionist to manage our Dental Laboratory. You will act as the ‘face’ of our company and ensure our doctors receive a heartwarming welcome. You will coordinate all front desk activities, including calls scheduling pick ups and deliveries .As a Front desk Receptionist, you should combine a pleasant personality with a dynamic professional attitude to supervise and lead our team. Our ideal candidate can deal efficiently with complaints and has a solid customer service approach. Ultimately, you should be able to ensure our front desk provides professional and friendly service to our customers. Responsibilities: - Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets) - Schedule pick up and deliveries - Pack and unpack dental cases - Ensure timely and accurate customer service - Handle complaints and specific customers requests - Troubleshoot emergencies - Monitor stock and order office supplies - Keep updated records of office expenses and costs - Ensure company’s policies and security requirements are met Skills: - Proven work experience as a Front desk Receptionist - Hands on experience with office machines (e.g. fax machines and printers) - Thorough knowledge of customer service, office management and basic bookkeeping procedures - Proficiency in English (oral and written) - Excellent communication and people skills - Good organizational and multitasking abilities - Problem-solving skills - High School diploma; additional certification is a plus
We are seeking a dynamic and experienced Bilingual Sales Manager to join our furniture store team. This position requires fluency in both Spanish and English to effectively serve our diverse customer base. The ideal candidate will excel at customer interaction, sales management, and operational coordination, ensuring an exceptional shopping experience for our clients. Key Responsibilities: • Customer Relations & Sales: • Assist customers in finding the perfect furniture to suit their needs. • Close sales effectively and maintain strong customer relationships. • Address and resolve customer inquiries, complaints, and requests with professionalism. • Administrative Duties: • Create and manage invoices accurately. • Schedule and coordinate furniture deliveries with customers and delivery teams. • Place and track orders with suppliers to ensure timely restocking of inventory. • Team Coordination & Store Support: • Collaborate with other team members to maintain an organized and visually appealing store. • Train and mentor new staff members as needed. Schedule: • Full-time position: • Monday through Thursday: 10:00 AM to 8:00 PM • Half-day shifts on Sundays • Saturdays off • Every other Sunday or Friday off for an extended weekend Qualifications: • Bilingual (Spanish and English) is mandatory. • Proven experience in sales, preferably in furniture or retail. • Strong organizational skills and attention to detail. • Proficient in invoicing and scheduling software. • Excellent communication and interpersonal skills. • Ability to work in a fast-paced, customer-focused environment. Compensation & Benefits: • Competitive salary with the potential for future commissions. • Opportunities for career growth and development. • Friendly and supportive work environment. If you are a motivated professional with a passion for sales and excellent organizational skills, we would love to hear from you!
Are you a customer-service pro fluent in English and Mandarin (Cantonese is a plus)? We're seeking a bilingual Office Administrator/Customer Service Representative to join our dynamic team at Melody Benefits. This role involves helping clients resolve issues efficiently, with a customer-first approach, and contributing to a collaborative and supportive work environment. If you’re a problem-solver with great communication skills and enjoy a fast-paced office environment, this could be the perfect opportunity for you. Why Join Us? Competitive Pay: Earn between $35,000-$45,000 annually Benefits: 401(k), Health Insurance, Paid Time Off Stability: Full-time position with regular hours Work Location: In person, collaborative work environment Growth Opportunities: Develop your skills in a dynamic, supportive setting Key Responsibilities: Manage high volumes of incoming calls, addressing customer needs and resolving issues efficiently. Identify customer concerns and provide accurate, complete information using our resources. Handle customer complaints professionally, offering timely solutions and follow-ups. Keep accurate records of customer interactions and processes. Follow established communication guidelines and procedures. Go the extra mile to ensure customer satisfaction and engagement. Skills You’ll Need: Proven experience in customer support or client service roles. Strong phone communication skills, active listening, and adaptability to various customer personalities. Customer-centric attitude with excellent multitasking and time-management abilities. A positive attitude, willingness to learn, and a desire to grow within the role. Requirements: High school diploma required; some college education preferred. Bilingual: Fluent in English and Mandarin (Cantonese is a bonus). Strong verbal and written communication skills.
-Making sure that customers get the best services obtainable in the restaurant, and this begins from the moment they walk into the restaurant to when they leave. -He/she must be very friendly and professional in his/her approach because he/she makes the first impression customers will have about the restaurant once they step in. -How the receptionist attends to customers and visitors can influence their assessment of the restaurant. -He/she greets customers courteously and professionally, welcomes them to the restaurant, and attends to their inquiries before handing them to a waiter who will take their orders. -The receptionist must ensure that bookings are ready before the arrival of guests to avoid awkward situations of guests coming to meet no tables. -He/she informs dining crews of the number of customers waiting for tables, urging them to hurry up in order not to keep them waiting for long.At the same time, he/she will plead with guests who are yet to get a table to be patient; while being calm when dealing with inpatient guests. -He/she is usually the first person customers go to when they have a problem in the restaurant. -The receptionist’s role therefore entails receiving clients’ complaints and forwarding them to the appropriate staff or department to resolve them.