Are you a business? Hire complaints candidates in New York, NY
16.00 to $18.00 plus tips, based on skills and qualifications. Job Title: Associate Department/Function: Operations Location: Field, Assigned to Specific Shop Reports to (Title): General or Assistant Manager Details: Part-Time, Nonexempt GENERAL DESCRIPTION A Potbelly Associates job is to make our customers really happy. Since they are the primary point of customer contact, it is up to them to provide our customers and excellent experience by providing fast, friendly and efficient service and by delivering a quality and consistent product every time, in a clean and inviting environment. FOCUS Essential Demonstrates and reinforces Potbellys Behaviors and Values Integrity, Food Loving, Teamwork, Accountability, Positive Energy, Coaching, Delivering Results through Execution, Building and Inspiring Teams, Creating Potbelly Fans - through all interactions. Ability to discuss Potbelly history with others. Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently per Potbelly recipe manual standards. Comply with health and safety standards for food, cleanliness and safety of shop. Maintain personal hygiene standards, including wearing clean Potbelly uniform. Comply with established food safety requirements and practices. Comply with shop security and safety standards. Be speedy and accurate in fulfilling orders. Handle raw and finished waste according to established procedures. Make customers really happy. Engage in friendly conversation with customers in line. Act with a sense of urgency toward all customers in the shop.| Other Key Functions Restock food line, chips and cooler. Work multiple stations (load, dress, shakes, cash, prep, front) as directed by Manager or Shift Leader Deliver catering orders as detailed in the Catering Driver and Delivery Agreement. Prepare meats and cheeses for different sandwiches. If 18 or older, uses the automatic slicer to prep food items. Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash. Operate cash register: handle, balance and follow all cash handling procedures. Effectively handle customer complaints/issues. Takes delivery/catering/pickup orders over the phone. Others duties as assigned. PHYSICAL FUNCTIONS Ability to stand/walk a minimum of 3 hours or as needed. Must be able to exert well-paced and frequent mobility for periods of up to 3 hours or as needed. Be able to lift up to 10 pounds frequently and up to 50 pounds occasionally. Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data. Able to work in both warm and cool environments, indoors (95%) and outdoors (5%). Must be able to tolerate higher levels of noise from music, customer and employee traffic. Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish. EXPERIENCE, EDUCATION AND BEHAVIORS Must represent Potbelly Advantage and Our Values. Must be at least 16 years of age For Illinois employees, all employees are required to become food safety certified within 30 days of employment. Failure to do so will result in termination of employment. Must be friendly and customer service-oriented. Strong verbal communication skills. Must possess neat and clean hygiene. Ability to handle a knife confidently. Must be able to work in a fast-paced environment and have a sense of urgency. Ability to work as a team-player. Ability to comprehend and communicate in English via verbal and written communication, such that employee can perform his or her job responsibilities. Must demonstrate leadership behaviors and values that align with Potbelly. Brand: Potbelly Address: 46 W 56th Street New York, NY - 10019 Property Description: 5273 - 56th and 6th Property Number: 5273
Come stop by Tuesday-Friday 4:30pm-6:30pm. 503 Myrtle Avenue, Brooklyn, NY 11205 Somethin On Myrtle is seeking an enthusiastic and experienced bartenders to join our team. As a bartender, you will play a key role in creating a welcoming and enjoyable atmosphere for our guests. You will be responsible for mixing and serving drinks, providing excellent customer service, and ensuring the bar area is clean and well-stocked at all times. Responsibilities: 1. Prepare and serve a variety of alcoholic and non-alcoholic beverages, including cocktails, beers, and wines, according to standard recipes. 2. Provide exceptional customer service by greeting guests, taking drink orders, and making recommendations. 3. Engage with guests in a friendly and professional manner, ensuring a positive experience. 4. Maintain cleanliness and organization of the bar area, including restocking supplies and cleaning equipment. 5. Adhere to all relevant food safety and alcohol service regulations. 6. Handle cash and credit card transactions accurately and efficiently. 7. Collaborate with the kitchen and waitstaff to ensure timely and accurate service. 8. Assist in inventory management and ordering of bar supplies. 9. Stay up-to-date on current beverage trends and menu offerings. 10. Handle any guest concerns or complaints with professionalism and discretion. Qualifications: - Previous experience as a bartender in a restaurant or bar setting. - Strong knowledge of drink recipes and mixology techniques. - Excellent communication and interpersonal skills. - Ability to work in a fast-paced environment and multitask effectively. - Attention to detail and commitment to cleanliness and sanitation standards. - Basic math skills for handling cash transactions. - Certification in responsible alcohol service (e.g., TIPS, Serving Alcohol) preferred. - Flexible schedule, including evenings, weekends, and holidays. Join our team and become part of the vibrant atmosphere at Somethin On Myrtle. Apply today by submitting your resume and cover letter detailing your relevant experience and why you would be a great fit for this role. We look forward to welcoming you to our team!
1. Bar Operations Management Oversee and manage all bar operations in a fast-paced, high-energy environment, ensuring everything runs smoothly before, during, and after comedy shows. Ensure the bar is fully stocked with all necessary supplies, including liquor, beer, wine, and mixers, with a focus on seamless service during busy showtimes. Handle cash management responsibilities, including opening and closing registers, balancing tills, and monitoring daily sales. Maintain a consistently high standard of drink quality, presentation, and efficiency. 2. Staff Leadership and Training Lead and inspire an experienced team of bartenders and waitstaff, setting the tone for excellent service in a lively comedy setting. Hire, train, and manage bar staff, ensuring they are knowledgeable, efficient, and capable of delivering a memorable guest experience. Create and oversee staff schedules to optimize coverage during peak hours while maintaining labor cost efficiency. Provide ongoing mentorship and support to the team, addressing performance issues and encouraging growth. 3. Customer Experience Ensure guests enjoy an exceptional bar experience by delivering fast, friendly, and attentive service that aligns with the club’s welcoming, upbeat atmosphere. Handle customer inquiries, complaints, and special requests with professionalism and tact. Anticipate audience needs based on show schedules, tailoring service to fit pre-show, intermission, and post-show dynamics. 4. Beverage and Inventory Management Take full ownership of inventory, including ordering, tracking, and managing stock levels to ensure the bar operates efficiently. Utilize experience in cost control to reduce waste, manage portion sizes, and maintain profitability. Develop and refresh the bar menu, introducing creative drink specials and themed cocktails that align with the vibe of the performances. Build relationships with vendors to negotiate favorable pricing and maintain high-quality products. 5. Compliance and Safety Ensure strict compliance with NYC liquor laws, health regulations, and safety standards. Implement and enforce responsible alcohol service policies among staff, minimizing risks associated with overservice. Maintain a clean, organized, and sanitary workspace, meeting or exceeding NYC Department of Health requirements. 6. Financial Oversight Monitor bar revenue and profitability, analyzing trends and implementing strategies to boost drink sales and overall performance. Manage bar budgets effectively, keeping a close eye on staffing costs, inventory expenses, and profit margins. Prepare weekly and monthly financial reports to present to club management. 7. Collaboration with Management and Performers Work closely with club management to align bar operations with show schedules, special events, and private bookings. Design promotions and drink specials that enhance the audience’s experience and complement specific performances or comedians. Collaborate with event planners to ensure the bar is ready for private events, including tailored setups and menus. Qualifications and Experience 3+ years of experience as a bar manager in a high-volume bar, live entertainment venue, or nightlife establishment. Proven leadership skills with experience managing and mentoring teams in fast-paced environments. Strong knowledge of cocktails, wine, beer, and inventory management systems. Experience with NYC liquor laws, compliance, and health standards is a must. Exceptional organizational and multitasking skills, with the ability to thrive under pressure. Passion for live entertainment and an appreciation for NYC’s comedy culture.
We are looking for a Front desk Receptionist to manage our Dental Laboratory. You will act as the ‘face’ of our company and ensure our doctors receive a heartwarming welcome. You will coordinate all front desk activities, including calls scheduling pick ups and deliveries .As a Front desk Receptionist, you should combine a pleasant personality with a dynamic professional attitude to supervise and lead our team. Our ideal candidate can deal efficiently with complaints and has a solid customer service approach. Ultimately, you should be able to ensure our front desk provides professional and friendly service to our customers. Responsibilities: - Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets) - Schedule pick up and deliveries - Pack and unpack dental cases - Ensure timely and accurate customer service - Handle complaints and specific customers requests - Troubleshoot emergencies - Monitor stock and order office supplies - Keep updated records of office expenses and costs - Ensure company’s policies and security requirements are met Skills: - Proven work experience as a Front desk Receptionist - Hands on experience with office machines (e.g. fax machines and printers) - Thorough knowledge of customer service, office management and basic bookkeeping procedures - Proficiency in English (oral and written) - Excellent communication and people skills - Good organizational and multitasking abilities - Problem-solving skills - High School diploma; additional certification is a plus
We are seeking a dynamic and experienced Bilingual Sales Manager to join our furniture store team. This position requires fluency in both Spanish and English to effectively serve our diverse customer base. The ideal candidate will excel at customer interaction, sales management, and operational coordination, ensuring an exceptional shopping experience for our clients. Key Responsibilities: • Customer Relations & Sales: • Assist customers in finding the perfect furniture to suit their needs. • Close sales effectively and maintain strong customer relationships. • Address and resolve customer inquiries, complaints, and requests with professionalism. • Administrative Duties: • Create and manage invoices accurately. • Schedule and coordinate furniture deliveries with customers and delivery teams. • Place and track orders with suppliers to ensure timely restocking of inventory. • Team Coordination & Store Support: • Collaborate with other team members to maintain an organized and visually appealing store. • Train and mentor new staff members as needed. Schedule: • Full-time position: • Monday through Thursday: 10:00 AM to 8:00 PM • Half-day shifts on Sundays • Saturdays off • Every other Sunday or Friday off for an extended weekend Qualifications: • Bilingual (Spanish and English) is mandatory. • Proven experience in sales, preferably in furniture or retail. • Strong organizational skills and attention to detail. • Proficient in invoicing and scheduling software. • Excellent communication and interpersonal skills. • Ability to work in a fast-paced, customer-focused environment. Compensation & Benefits: • Competitive salary with the potential for future commissions. • Opportunities for career growth and development. • Friendly and supportive work environment. If you are a motivated professional with a passion for sales and excellent organizational skills, we would love to hear from you!
Are you a customer-service pro fluent in English and Mandarin (Cantonese is a plus)? We're seeking a bilingual Office Administrator/Customer Service Representative to join our dynamic team at Melody Benefits. This role involves helping clients resolve issues efficiently, with a customer-first approach, and contributing to a collaborative and supportive work environment. If you’re a problem-solver with great communication skills and enjoy a fast-paced office environment, this could be the perfect opportunity for you. Why Join Us? Competitive Pay: Earn between $35,000-$45,000 annually Benefits: 401(k), Health Insurance, Paid Time Off Stability: Full-time position with regular hours Work Location: In person, collaborative work environment Growth Opportunities: Develop your skills in a dynamic, supportive setting Key Responsibilities: Manage high volumes of incoming calls, addressing customer needs and resolving issues efficiently. Identify customer concerns and provide accurate, complete information using our resources. Handle customer complaints professionally, offering timely solutions and follow-ups. Keep accurate records of customer interactions and processes. Follow established communication guidelines and procedures. Go the extra mile to ensure customer satisfaction and engagement. Skills You’ll Need: Proven experience in customer support or client service roles. Strong phone communication skills, active listening, and adaptability to various customer personalities. Customer-centric attitude with excellent multitasking and time-management abilities. A positive attitude, willingness to learn, and a desire to grow within the role. Requirements: High school diploma required; some college education preferred. Bilingual: Fluent in English and Mandarin (Cantonese is a bonus). Strong verbal and written communication skills.
-Making sure that customers get the best services obtainable in the restaurant, and this begins from the moment they walk into the restaurant to when they leave. -He/she must be very friendly and professional in his/her approach because he/she makes the first impression customers will have about the restaurant once they step in. -How the receptionist attends to customers and visitors can influence their assessment of the restaurant. -He/she greets customers courteously and professionally, welcomes them to the restaurant, and attends to their inquiries before handing them to a waiter who will take their orders. -The receptionist must ensure that bookings are ready before the arrival of guests to avoid awkward situations of guests coming to meet no tables. -He/she informs dining crews of the number of customers waiting for tables, urging them to hurry up in order not to keep them waiting for long.At the same time, he/she will plead with guests who are yet to get a table to be patient; while being calm when dealing with inpatient guests. -He/she is usually the first person customers go to when they have a problem in the restaurant. -The receptionist’s role therefore entails receiving clients’ complaints and forwarding them to the appropriate staff or department to resolve them.
The Jewelry Store Manager is responsible for overseeing the daily operations of the store, ensuring an exceptional customer experience, and driving sales and profitability. This role involves managing staff, inventory, and visual merchandising, while maintaining a high standard of service and adherence to company policies. Key Responsibilities: 1. Sales and Customer Service: - Lead and motivate the sales team to meet or exceed sales goals. - Provide exceptional customer service, ensuring customers’ needs are met and addressing any concerns. - Assist customers with product selections, providing detailed information on jewelry features, quality, and value. - Develop strategies to improve customer retention and brand loyalty. 2. Team Management: - Hire, train, and manage sales associates and other store staff. - Schedule and assign duties to staff, ensuring adequate coverage during peak hours. - Conduct regular performance evaluations, provide feedback, and foster a positive work environment. - Ensure staff are knowledgeable about product offerings and sales techniques. 3. *Inventory Management: - Oversee inventory control, ensuring products are accurately stocked and tracked. - Conduct regular inventory checks, manage stock levels, and coordinate reordering with suppliers. - Ensure jewelry pieces are properly displayed and maintained in accordance with store guidelines. 4. Visual Merchandising: - Create attractive product displays that align with brand image and attract customers. - Regularly update displays and ensure that store aesthetics are in line with marketing campaigns and seasonal trends. 5. Financial Management: - Oversee the store’s financial performance, including meeting sales targets, controlling expenses, and ensuring profitability. - Prepare daily, weekly, and monthly sales reports for upper management. - Handle cash management, including processing transactions, reconciling cash registers, and ensuring accurate financial reporting. 6. Compliance and Security: - Ensure compliance with all store policies, health and safety regulations, and legal requirements. - Maintain security measures to safeguard high-value merchandise, including lock-up procedures and monitoring of CCTV systems. - Handle customer complaints or incidents in a professional manner. 7. Marketing and Promotion: - Collaborate with marketing teams to implement promotional campaigns, in-store events, and special offers. - Use social media and other marketing channels to attract new customers and increase brand visibility. Qualifications: - Proven experience in retail management, preferably in jewelry or luxury goods. - Strong leadership and interpersonal skills with the ability to motivate and lead a team. - Excellent customer service and communication skills. - Solid understanding of inventory management, sales processes, and financial reporting. - Attention to detail and ability to maintain high standards of store presentation. - Knowledge of jewelry products, including diamonds, precious metals, and gemstones (preferred). - Ability to work a flexible schedule, including weekends and holidays. Education & Experience: - High school diploma or equivalent (required). - Bachelor’s degree in business, marketing, or a related field (preferred). - Previous experience in a jewelry store or luxury retail setting is a plus. This role offers the opportunity to manage a dynamic retail environment and contribute to the success of a growing jewelry brand. The Jewelry Store Manager is expected to combine excellent leadership with a passion for fine jewelry and customer satisfaction.
Seeking an intelligent, responsible, detail-oriented person to join our private Ophthalmology practice as an Ophthalmic Technician. No prior experience necessary. On the job training will be provided. Must speak Korean and English. Must have ability to pay taxes (W-2) RESPONSIBILITIES: - Acquaints all new patients with office procedures to which they will be exposed. - Informs patients of the purpose of all tests personally performed, and how the patient will be affected during the tests. - Obtains patient history to include chief complaint, history of present illness, past history (ocular and general), family history (ocular and general), and history of allergies and medications. - Performs testing and imaging that includes: - Visual acuity - Confrontational visual fields - Stereo testing - Evaluation of motility - Pupillary function tests - Color plates - Applanation tonometry - Refractometry - Angle assessment - Dilation of pupils - ERG testing - Skin Allergy Testing - Visual field testing - Optic nerve and macular OCTs - Fundus Photos - Corneal pachymetry - Corneal topography - Assists physician with minor surgery, maintaining practice standards of sterile technique and infection control. - Maintains a smooth flow of patients to the physician. - Provides telephone support regarding ocular emergencies, prescription refills, and patient care questions. - Communicates with reception to facilitate proper patient flow. - Compliance with all practice procedures and protocols - Seeks advice from more senior staff as necessary, never performing beyond capabilities. - Maintains cleanliness in exam rooms. - Maintains backup levels of stock in exam rooms. - Maintain operating integrity of office equipment, troubleshooting and performing preventive maintenance as necessary - Performs other duties as required. Qualifications: - Must be able to speak Korean and English - High school diploma or equivalent. - Prior experience in a medical office or customer service role is preferred. - Strong interpersonal and communication skills. - Ability to work independently and as part of a team. - Proficiency in basic computer skills, including basic familiarity with scheduling software and electronic medical records (EMR) systems. - Detail-oriented with strong organizational skills. - Must be able to pay taxes (W-2) Benefits: - 40 hours Personal Time Off - 2 weeks vacation time after full 1 year employment. - Friendly and kind office environment.
We are a busy restaurant and have an open role for hostess. You will greet guests as they enter and show them to their table or waiting area. You will also engage with guests to ensure their meal is as good as it should be. To do well in this role you should be comfortable standing for long periods and managing a very busy shift. Hostess Responsibilities: Greeting guests as they enter, and putting them on a waiting list as necessary. Providing guests with menus and answering any initial questions. Seating guests at tables or in waiting areas. Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers. Engaging with guests to ensure they're happy with food and service. Responding to complaints and helping to resolve them. Answering phone calls, taking reservations and answering questions. A knowledge of the menu. Helping out with other positions in the restaurant as needed. Providing great customer service.
We are seeking an experienced restaurant supervisor to join our team. In this role, you will be asked to perform a variety of managerial functions. This starts with providing our guests with a consistently high-quality dining experience. To do this, you will need to motivate our staff and demonstrate superior customer service skills. As a supervisor, you will also help our team meet its standards for quality and profitability. This will involve ensuring that all food health and safety requirements are met. Restaurant Supervisor Duties: - Assist in the hiring and training of new employees - Oversee both front and back of house operations, including wait staff, kitchen crew, and bussing staff - Maintain high-quality food standards - Oversee our kitchen staff’s compliance with all health code and sanitation requirements - Provide exceptional customer service and lead staff to do the same - Respond to customer complaints quickly and resolve them effectively Restaurant Supervisor Requirements: - High school diploma or GED - Previous supervisory experience in the hospitality industry preferred - Proven ability to work in a fast-paced setting - Strong multi-tasking skills - The physical ability to remain standing for long periods of time - Exceptional organizational, communication, and customer service skills - Strong managerial skills - Working knowledge of OpenTable
We are looking for a results-driven restaurant manager to meet sales goals by hiring and training competent staff, overseeing kitchen operations, and motivating staff during busy hours. Restaurant managers are also responsible for making needed changes to the menu, ordering ingredients for the kitchen staff, and gathering feedback from customers. To be successful as a restaurant manager you must have excellent interpersonal skills as well as experience in a restaurant environment. A good restaurant manager is able to multitask and remain calm in stressful situations. Restaurant Manager Responsibilities: Hire and train staff members. Ensure that health and safety protocols are adhered to. Keep a meticulous record of income and expenses. Order ingredients in the correct quantities for the kitchen staff. Communicate with customers to receive feedback and manage complaints. Open and close the restaurant on time. Restaurant Manager Requirements: A high school qualification or equivalent. Experience working in the restaurant industry. Excellent interpersonal skills. Bookkeeping knowledge. Ability to professionally address customer complaints.
Responsible for overseeing the daily operations of a restaurant. Their duties include hiring and training restaurant staff based on company policies, supervising all areas of the restaurant to monitor activities and handle problems that arise and managing all areas of staffing, including scheduling employees. Recruiting, interviewing and training staff to follow restaurant procedures Maintaining safety and food quality standards Keeping customers happy, getting their feedback on the experience and handling complaints Organizing schedules, keeping track of employees’ hours and recording payroll data Ordering food, linens, gloves and other supplies while staying within budget limitations Supervising daily shift operations, including front- and back-of-house restaurant operations Controlling operational costs and identifying ways to cut waste Appraising staff performance and disciplining or retraining employees to correct poor performance. Able work at 5.30am for Hotel Breakfast service.
1. Staff Management: Oversee hiring, training, and scheduling of nail technicians and support staff. Conduct performance evaluations and provide ongoing support. 2. Customer Service: Handle customer inquiries and complaints, ensuring a high level of service is maintained. Build relationships with clients and encourage repeat business. 3. Financial Management: Assist in budgeting, managing expenses, processing payroll, and keeping track of daily revenue. Handle invoicing and payment processing. 4. Inventory Control: Manage inventory levels for nail products and supplies, placing orders when necessary. Ensure that the salon is stocked and organized. 5. Marketing and Promotions: Develop and implement marketing strategies to attract new clients and retain existing ones. Manage social media and online presence to promote salon services. 6. Compliance and Sanitation: Ensure the salon complies with health and safety regulations. Oversee the cleanliness and sanitation of the salon and equipment. 7. Appointment Management: Handle booking systems, manage appointments, and ensure efficient scheduling to minimize wait times for clients. 8. Reporting: Generate and analyze reports on sales, customer satisfaction, and staff performance to identify areas for improvement. 9. Collaboration: Work closely with the owner or manager to align on business goals, policies, and operations. 10. Customer Experience Enhancements: Continuously seek ways to improve the overall customer experience, from service quality to salon ambiance.
Service Manager Description We are quickly growing & hiring in both Manhattan & Brooklyn! ***Please note that this is a tipped position with a base rate of $18 + an additional $3 - $5 in tips/hour depending on location. (Total Compensation = $21 - $23)*** Springbone Kitchen is looking for ambitious Service Managers to join our growing team! Our ideal candidates have previous experience as a supervisor and are trust-worthy, responsible, and reliable. The Service Manager position is an exciting opportunity to show us your managerial skills & grow within the company. We look forward to meeting you! About Us: Springbone Kitchen is a quick-service restaurant company with 7 locations in Manhattan, Brooklyn & NJ. We value human health, animal welfare, & sustainability. We are passionate about serving high-quality and affordable bowls, bone broth, smoothies, baked goodies, & more! Our Team takes the sourcing of both our ingredients & team members very seriously. We believe that great leadership begins with transparency, open communication, & mutual respect. What We Are Looking For: - MUST have a NYC Food Handlers License or be in the process of obtaining one (ServeSafe Certifications are a plus, however, they do not meet this requirement.) - Experience as a Supervisor or Manager - A positive, energetic, & uplifting management style - A trustworthy, responsible, & reliable leader - Well-adapted to fast-paced counter-service restaurant environments - Ambition to take on more responsibility and be considered for further management roles - 1+ years of restaurant experience preferred - Flexible availability preferred What We Offer: - Unlimited Growth (More than half of our General Managers & Corporate Team began as Team Members/Service Managers!) - Consistent Schedule based on availability - Reasonable Hours of operation to limit early-morning or late-night commuting (Store Hours: 10:30am-8:30pm -- Working Hours: 9am-10pm) - Paid Breaks - Free Meals - Paid Training - Flexible Schedule - Paid Sick & Family Leave - Paid Jury Duty Leave - Free Uniform - Over-Time Pay What A Great Service Managers Do: - Take full ownership of the team & restaurant when GM is away - Provide outstanding customer service & hospitality to our guests - Ensure fantastic food quality - Train & motivate our team members to ensure a positive & friendly work environment - Ensure that our team is upholding NYC health & safety guidelines - Learn all the moving parts of the restaurant including all stations (bowls, broths, register, dish, prep) - Maintain a clean work environment with the help of fellow managers & team members - Place orders, take inventory, perform tasks to help the next shift get ahead - Professionally handle customer complaints & concerns - Continue learning and developing skills to fill future open AGM & GM positions Job Types: Full-time, Part-time Pay: $18.00 - $23.00 per hour Expected hours: 25 – 40 per week Benefits: Employee discount Flexible schedule Food provided Paid training Schedule: Day shift Evening shift Monday to Friday Night shift Weekends as needed Experience: Management: 1 year (Required) Restaurant: 1 year (Required) License/Certification: Qualifying Certificate in Food Protection Card (Required) Ability to Relocate: New York, NY 10010: Relocate before starting work (Required) Work Location: In person
Manager Responsibilities: Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business. Manager Requirements: Bachelor’s degree in business, management, or related field. More education or experience may be preferred or required. Strong understanding of business management, financial, and leadership principles. Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills. Time and project management skills. Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies. Commitment to providing exceptional service to customers and support to staff members.
We are a busy restaurant and have an open role for hostess. You will greet guests as they enter and show them to their table or waiting area. You will also engage with guests to ensure their meal is as good as it should be. To do well in this role you should be comfortable standing for long periods and managing a very busy shift. Hostess Responsibilities: Greeting guests as they enter, and putting them on a waiting list as necessary. Providing guests with menus and answering any initial questions. Seating guests at tables or in waiting areas. Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers. Engaging with guests to ensure they're happy with food and service. Responding to complaints and helping to resolve them. Answering phone calls, taking reservations and answering questions. A knowledge of the menu. Helping out with other positions in the restaurant as needed. Providing great customer service.
Overview Kassin Sabbagh Realty New York, New York, United States (On-site) The ideal candidate will be responsible for all operational and financial aspects of properties and non performing loans including accounts payable Receivable for each property or note, maintaining control of partnership distributions, preferred returns and profit distributions, partnership reporting, maintaining control of loan terms per deal and maintain same, budget control and maintenance requests. Responsibilities · Billing and Collecting rent and other property fees from tenants and individual owners · Making sure to charge proper annual increases and additional charges per each lease for each property · Paying property expenses, including taxes, mortgages, payroll, insurance premiums and maintenance costs · Reporting the property’s financial status, occupancy and expiring leases to property owners · Monthly Reporting to investors including property updates, financial update and budget vs the business plan comparison · Calculate and distribute partner returns including preferred return, principal payback and profit. · Organize due diligence check list and prepare all to ensure ready to close · Advertising vacant units and hiring a leasing agent to find tenants as needed · Inspecting properties and arranging for repairs and new materials as required · Arranging contracts for maintenance, trash removal, landscaping, security and other ongoing services and managing disputes with these service providers where appropriate · Deliver reconciled file for accountant to file return and assist in W2 and K1’s for each property · Investigating and resolving property complaints and violations · Setting the budget for the property · Maintaining ongoing balances and pay off for each note and billing borrowers for same. · Monthly reporting for all notes including financials, proforma vs actual comparisons. Salary commensurate with experience.
A sales representative's job is to interact with customers to sell products or services, and ensure they have a positive experience. Their responsibilities include: •Identifying customer needs: Listening to customers' needs and problems, and helping them find products and services that can help •Pitching products and services: Explaining the features and benefits of products and services, and making targeted pitches •Resolving customer complaints: Investigating problems, developing solutions, and making recommendations •Building relationships: Maintaining working relationships with existing clients, and building relationships with new prospects •Meeting sales quotas: Reaching a particular sales quota each month Salary: 100% commission, Cash + Bonus Location: NYC Industry: Telecom & Energy Working Nature: Outdoor or Door To Door Working Time: 9am-6pm Working Days: Monday-Friday
Front of House Managers are our in-house hospitality professionals who ensure daily operational excellence, overall guest satisfaction and management of the FOH team. This role participates in a variety of dimensions of the business from leading the service teams, maximizing food and beverage sales, and handling pre-shift trainings. Manage day to day restaurant and/or floor operations, and provide on-the-floor support to staff for duration of a service shift including but not limited to assigning server sections, overseeing side work, observing steps of service, and maintaining overall cleanliness/tidiness of the restaurant. Participate in interviewing, hiring, and coaching/counseling of hourly employees Ensure restaurant and venue are fully prepared and organized for daily execution of the operation Manage staffing and operations of all revenue centers, dining room and lounge, as applicable based on designated area of focus Prepare scheduling on a weekly basis Ensure maintenance of property by examining areas daily for cleanliness and maintenance needs and directed to appropriate employees to handle Resolve guest concerns and complaints with exemplary level of hospitality Perform all cash handling procedures: checking and collecting staff's cash drops, counting money in register. Check in with guests in bar and restaurant area during shift to ensure guest satisfaction and identify any opportunities Assist with staff trainings both in daily pre-shifts and monthly FOH staff service meetings Maintain pars of all printed promotional materials, comment cards, or other check presenter inserts. Demonstrate an ability to lead and motivate others, and achieve results. Empowered to make day-to-day decisions confidently both with guests, service teams and other departmental management. Demonstrate excellent interpersonal and communication skills with service teams and management. Other duties, initiatives, and tasks as per business need
A sales consultant's job is to promote a company's products and services, build relationships with customers, and create sales strategies: •Develop sales strategies: Research market trends, analyze competitors, and identify opportunities to create sales plans that meet the client's goals •Build relationships: Act as a bridge between the company and its customers, and maintain long-term relationships •Explain products and services: Explain the features and benefits of products to help customers make purchasing decisions •Analyze market trends: Collect and study data on customer buying habits, competitive prices, and other market factors •Communicate: Communicate with customers by phone, email, social media, and in person •Find new business opportunities: Maintain a pipeline for future deals •Respond to customer inquiries: Respond to complaints and service inquiries from current and new clients •Represent the company: Be a brand ambassador who represents the company's values and brand **This job opportunity is for a Field Sales Consultant in the Energy Industry (focused on light and gas) and/or Telecom Industry based in New York City. ** **The role is 100% commission-based (cash plus bonus) and involves outdoor, door-to-door sales. ** The working hours are 9 am to 6 pm, Monday through Friday.
Job Summary: A Hair Salon Team Leader is a pivotal role in ensuring the smooth daily operations of the salon while delivering exceptional customer service and maintaining the highest standards of hair care. The Team Leader is responsible for managing and motivating a team of stylists and other salon staff, overseeing client satisfaction, and ensuring salon policies and procedures are followed. Responsibilities: Team Leadership and Supervision: - Lead, manage, and motivate a team of hair stylists, colorists, and other salon staff. - Foster a positive, collaborative, and professional work environment. - Conduct regular team meetings to communicate goals, updates, and address any issues. - Provide ongoing training, mentorship, and performance feedback to team members. Customer Service: - Ensure all clients receive exceptional service and quality hair treatments. - Address and resolve any customer complaints or issues efficiently and professionally. - Maintain a welcoming and customer-friendly salon atmosphere. Salon Operations: - Oversee daily operations including appointment scheduling, inventory management, and maintenance of salon equipment and supplies. - Ensure compliance with health and safety regulations and sanitation standards. - Manage opening and closing procedures of the salon. Sales and Marketing: - Promote salon services, packages, and retail products to increase sales. - Implement and track sales targets and incentive programs for team members. - Collaborate on marketing and promotional activities to attract new clients and retain existing ones. Qualifications: - Proven experience as a senior stylist or similar role in a salon setting. - Exceptional skills in hair cutting, coloring, and styling techniques. - Strong leadership, management, and interpersonal abilities. - Excellent customer service and problem-solving skills. - Knowledge of salon software for scheduling and inventory management. - Certified and licensed cosmetologist. - Ability to work flexible hours, including evenings and weekends. Key Attributes: - Inspiring and motivational leader. - Exceptional communication and organizational skills. - Passion for the beauty industry and staying updated on the latest trends and techniques. - Ability to handle stressful situations with poise and professionalism. - Strong attention to detail and commitment to quality. Benefits: - Competitive salary and performance-based bonuses. - Opportunities for professional growth and development. - Product discounts and complimentary services. - Positive and supportive work environment. Job Types: Full-time, Part-time Pay: $20.00 - $25.00 per hour Expected hours: 20 – 25 per week Benefits: Employee discount Flexible schedule Paid time off Schedule: 8 hour shift Monday to Friday Weekends as needed Supplemental Pay: Commission pay Performance bonus Tips