Trabajos computer information systems degree en Rochester, New York - Page 2Crear alertas

Undergraduate or professional degree in business information systems, accounting, computer science or other relevant discipline.

Job Description NON SUPERVISORY JOB TITLE: IT Support Technician DEPARTMENT/PROGRAM: Information Technology SUPERVISOR: IT Manager FLSA STATUS: Non-Exempt GRADE: 76 salary range: $20.00-$23.95 [commensurate with education, level of certification, and experience] JOB SUMMARY: Works under the direction of the IT Manager and in conjunction with other IT staff to provide hardware and software technical support for end users. Carries out all job responsibilities with fidelity and accountability to the Agency’s Mission, Vision, Values, Guiding Principles and Strategic Plan. This is an in-person position. ESSENTIAL FUNCTIONS: • Install, diagnose, configure, repair, deploy, relocate, maintain and upgrade all computer hardware and accessories (end-user equipment) as well as software (end-user applications and operating systems)., • Provide timely technical support to all staff, in person, by telephone, or via email or chat., • Maintaining updated ticket status, documenting progress on all issues using the agency’s helpdesk ticketing system., • Manage the inventory and audit process of all IT assets, including maintaining asset deployment records and life-cycles., • Provide timely and effective communication to staff during ongoing IT outages., • Exhibit professional customer service while troubleshooting and resolving support requests., • Uphold best security practices while working on company software, hardware, and network., • In collaboration with the IT Team, assist in the creation and maintenance of end-user documentation, support procedures, and knowledgebase articles., • In collaboration with the IT Team, participate in the delivery of training sessions to staff., • Set up building access via badges based on IT Support Requests., • Demonstrate, promote, and practice cultural competency toward clients and staff through respect and understanding achieved through training and Agency cultural activities. POSITION SPECIFICS: Education: Minimum AA Degree in IT or related field, or equivalent experience. Experience: 1 year of tech support hands-on experience Skills: • Strong understanding and proficiency in Microsoft Office applications and Microsoft Windows 10/11 operating systems, including installation, configuration, and troubleshooting., • Strong troubleshooting and diagnostic skills., • Detail-oriented, organized, self-motivated, able to quickly adjust priorities and address multiple issues at a time., • Ability to work independently and on a team, demonstrating dependability and accountability., • Effective interpersonal skills for interaction with all levels of staff., • Strong communication skills (both oral and written), with proficient typing skills., • Other responsibilities as determined by IT Manager. Physical Demands: • Ability to lift and move equipment up to 50 lbs., • Ability to sit for extended periods of time., • Ability to use a computer and look at computer screens for extended periods of time. Other: Valid NYS Driver’s License preferred. Travel: Local travel to our sites. COMPETENCIES: Leading Self • Character and Courage (Integrity and Trust)-, • Do the right thing, because it is the right thing, even when no one is looking. Truth to Power., • Customer Focus, • Build positive relationships through communication and collaborative problem solving., • Commitment to Diversity, Inclusion, Justice and Equity, • Believe in the dignity and humanity of all people to reach their full potential.

Job Description JOB SUMMARY: RGRTA has continually invested in new technologies related to its scheduling software, asset management, paratransit software, and operational workforce management platform. This software is critical to the success of daily operations. The focus of the technical responsibilities of this position will be on developing and maintaining these in-house applications across the organization, utilizing current development languages and techniques. There will be a heavy emphasis on data reporting, analysis and supporting various departments that utilize the software. Additionally, this role shall also ensure the use of best practices, adhere to any regulatory compliance requirements, employ change management control, supervise development lifecycle practices, develop policies and safeguard the security and integrity of assigned systems. BENEFITS INCLUDE: • Staying Healthy: Medical, Dental,and Vision (Dental & Vision currently free), Flexible Spending Account (FSA), • Feeling Secure: Disability Insurance, Pension Plan, NY State Deferred Compensation Plan, Life & Accidental Death & Dismemberment (AD&D) Insurance, Accident Insurance, Group Specified Disease Insurance, and Hospital Insurance REPORTS TO:Manager of Technical Systems Support COMPENSATION: $68,000 to $75,000annually (depending on experience) ESSENTIAL FUNCTIONS: • Provide expert advice and guidance on the improvement of reporting, data extraction, mobile apps and technology to improve software platform utilization., • Work with end users, departments, and internal customers to establish needs, gather requirements, create specifications, and develop new programs, as well as design and write code to support existing applications with third-party software support., • Develop policies and maintain program development best practices and concepts, including development lifecycle practices., • Work to develop and maintain all necessary documentation on all current and newly developed systems., • Abide by organization change management controls to improve system and platform stability., • Work with other IT staff and third-party vendors to develop and deploy applications and interfaces., • Assess and develop long-term strategic goals for system improvement in the organization., • Be a team player able to work effectively with individuals with different backgrounds and levels of expertise. ADDITIONAL RESPONSIBILITIES: • Support existing third-party applications., • Provide formal and informal customer education on features and functions of developed systems., • Demonstrate professionalism and a high level of customer service that serves as a role model and positive image to the team., • Communicate effectively and efficiently with appropriate individuals: committees, management, vendors, peers, etc., • Manage development projects., • Provide assistance to other IT staff as necessary. QUALIFICATIONS, KNOWLEDGE, SKILLS, AND ABILITIES: • Associate or higher-level degree in information technology or related field with a minimum of 3 years of experience in systems administration, software support, or desktop applications., • Excellent working knowledge of RDBMS systems including MS SQL Server and Oracle Database, • Exceptional organizational and project planning skills., • Skilled in problem solving, analysis, and interpretation of technical data. PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employees is regularly required to sit and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to talk, hear and use a computer. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The noise level in the work environment is usually moderate. ADDITIONAL INFORMATION: Rochester Genesee Regional Transportation Authority (RGRTA) has a zero-tolerance drug and alcohol policy for all employees in accordance with state and federal law. All internal and external applicants will be required to undergo drug testing before employment and will be subject to further drug and/or alcohol testing throughout their employment in accordance with the Department of Transportation (DOT) and the Federal Transit Administration (FTA) regulatory requirements. RGRTAis committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. RGRTAwill make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.

Job Description About Arnold Magnetic Technologies Arnold Magnetic Technologies is a global leader in the engineering and manufacturing of high-performance permanent magnets, magnetic assemblies, precision thin metals, and engineered materials. With more than 130 years of innovation, Arnold serves a wide range of industries, including aerospace, defense, medical, energy, and automotive. Arnold partners with customers worldwide to deliver mission-critical solutions that enable advanced technologies and drive progress. Position Summary Arnold Magnetic Technologies is seeking a Service Desk Manager to lead and continuously improve our global end-user support operations. Reporting directly to the CIO, this role manages internal desktop support technicians, oversees outsourced support resources, and ensures consistent, high-quality IT support across the global organization. This role focuses on standardizing service desk operations, procedures, and service levels, aligning support delivery to ITIL best practices, and improving the overall end-user experience. The Service Desk Manager will partner closely with IT leadership to implement an outsourced Tier 1 support model, establish SLAs and KPIs, and operationalize performance management across internal and external support teams. This is a hands-on leadership role combining people management, operational execution, and direct end-user support responsibilities. The role is based in Rochester, NY, and because there is no dedicated on-site support technician at this location, the Service Desk Manager will personally provide local end-user support while managing the broader service desk function. Scope and responsibilities may expand as global service desk operations mature, additional regions are onboarded, and support capabilities evolve. Key Responsibilities Service Desk Leadership & Operations • Lead the day-to-day operations of the IT Service Desk, ensuring timely, professional, and effective end-user support., • Manage and mentor internal desktop support technicians, including workload management, performance reviews, coaching, and professional development., • Serve as the primary escalation point for complex, high-impact, or sensitive end-user issues., • Own all hands-on end-user support needs at the Rochester, NY location, personally providing on-site support when required and assigning issues that can be resolved remotely to the appropriate team member.Outsourced Tier 1 Support, • Partner with the CIO and IT leadership to implement and operationalize an outsourced Tier 1 support model, including onboarding, escalation workflows, knowledge transfer, and ongoing operational integration., • Serve as the primary operational point of contact for outsourced Tier 1 support providers., • Monitor outsourced Tier 1 performance against established SLAs and KPIs, escalating issues and driving corrective actions as needed., • Ensure effective coordination and escalation between outsourced Tier 1 resources and internal desktop support technicians.Global Standardization & Service Quality, • Standardize global service desk operations and service levels by identifying regional gaps and driving adoption of established procedures and tools., • Ensure consistent intake, escalation, resolution, and communication practices across all supported locations., • Partner with regional stakeholders to reinforce adherence to service desk standards and continuously improve the end-user experience.ITIL Alignment & Process Improvement, • Apply ITIL-aligned practices within Service Desk operations, including Incident Management, Request Fulfillment, Problem Management, and Knowledge Management., • Define, document, and continuously improve service desk workflows, procedures, and escalation paths., • Identify recurring issues and trends, drive root-cause analysis, and coordinate corrective actions with other IT groups.SLAs, KPIs & Performance Management, • Partner with the CIO and IT leadership to define service desk SLAs, then execute, monitor, and continuously improve performance against those SLAs across internal and outsourced support resources., • Partner with the CIO and IT leadership to establish service desk KPIs, then execute, maintain, and refine reporting and performance management aligned to those expectations., • Track and report on metrics such as SLA attainment, first-contact resolution, mean time to resolution, backlog aging, and end-user satisfaction., • Use performance data to drive accountability, coaching, and continuous service improvement.AI & Automation Enablement, • Leverage AI-enabled tools and automation to improve service desk efficiency and user experience (e.g., knowledge article creation, ticket triage/routing, self-service support, and trend analysis), aligned to IT leadership standards and security requirements., • Promote a culture of responsible AI usage within the service desk, ensuring technicians regularly leverage approved AI tools to support troubleshooting, root-cause analysis, and documentation., • Partner with business stakeholders and IT leadership to surface, document, and evaluate AI or automation-related ideas and opportunities that emerge through end-user support interactions, serving as an intake point for potential business improvements. Documentation & Knowledge Management, • Improve and maintain service desk documentation, including standard operating procedures, escalation guides, and a searchable knowledge base to support consistent global operations and increased first-contact resolution., • Ensure documentation remains accurate, accessible, and aligned to evolving tools, processes, and support models., • Promote knowledge reuse across internal and outsourced support teams.Stakeholder Communication & Collaboration, • Act as the primary point of contact for service desk performance, trends, and end-user experience., • Partner with business stakeholders to understand support needs, identify recurring pain points, and prioritize service improvements., • Communicate clearly with IT leadership and business stakeholders regarding service issues, improvements, and operational metrics., • Bachelor’s degree in Information Technology, Computer Science, Business, or a related field, or equivalent practical experience., • Proven experience managing an IT Service Desk or end-user support function in a multi-site or global environment., • Experience managing or working with outsourced or third-party IT support providers., • Strong hands-on technical background supporting end-user devices, operating systems, and common enterprise applications., • Experience applying ITIL-aligned service desk processes., • Strong leadership, coaching, and performance management skills., • Excellent communication and stakeholder management abilities., • U.S. Citizenship required due to access to export-controlled technology and data under ITAR, EAR, and FCI/CUI regulations.Preferred, • ITIL Foundation or higher certification., • Experience supporting manufacturing or industrial environments., • Familiarity with ITSM platforms such as ServiceNow, Freshservice, or Jira Service Management., • Experience building or maintaining service desk KPI dashboards and operational reporting., • Full-time, Monday–Friday., • Office-based role in Rochester, NY, with regular hands-on end-user support activities., • After-hours support may be necessary to address critical escalations impacting global operations across time zones., • Occasional travel may be required to support other sites or service desk initiatives., • May occasionally require entering manufacturing areas where PPE, including safety shoes and eye protection, must be worn., • The employee may occasionally be required to lift and/or move up to 50 pounds., • May occasionally require the use of ladders or lifts; all use must follow established safety procedures and be completed only after required training, authorization, and use of appropriate PPE. #CORP Arnold Magnetic Technologies is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Job Description The Customer Service Team Leader is responsible for supporting the Store Manager by serving as the Manager on Duty (MOD) assuring safety, sales, production, programs and services, and other standards are maintained. This position will also partner with other members of the Retail Administration team, People Resources, and Workforce Development to ensure that all activities performed are in a manner consistent with the mission, vision, and values of Goodwill of the Finger Lakes. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Serves as Leader on Duty as dictated by schedule:, • Ensures safe work practices are followed at all times, • Ensures the facility is neat, clean, and organized to prevent injury or accident., • Ensures employees, volunteers, community service personnel, and others use safe work methods at all times., • Assists with supervising the daily cash drawer balances and deposits of store receipts:, • Assists with monitoring the operation of the cash registers to ensure the proper accountability of all transactions., • Balances cash and deposits store receipts as required., • Assists with the transmission of all required reports., • Assists with the supervision of all employees., • Reviews customer concerns and resolves appropriately., • Maintains interior and exterior of store in a neat, clean, organized manner (including but not limited to vacuuming, dusting, cleaning bathrooms, mopping floor)., • Performs the duties of various team member roles as staffing needs arise., • Asks every customer for a Round-up donation, maintains a minimum of 25% round up average., • Maintains proper security of all company assets., • Assists the Store Leader with store employee meetings as necessary for employees in assigned operation., • Assists in ensuring that store equipment is maintained in proper working order. Promptly notifies Maintenance Supervisor of defects, or IT Manager of problems relating to the computer systems and e-mail., • Contributes to the effectiveness of the store by performing all other tasks as assigned, which include coverage of the donation door, cashiering, and production of donated merchandise. SUPERVISORY RESPONSIBILITIES: Indirectly supervises store team members, volunteers, and community service personnel in assigned operation in accordance with the organization's policies and applicable laws. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. This position is required to work nights, weekends, and holidays. EDUCATION AND/OR EXPERIENCE: Associates degree preferred. Minimum of one year retail experience with at least six months supervisory experience. Or equivalent combination of education and experience. COMPUTER SKILLS: Must be proficient in Microsoft Word, Excel, and Outlook. LANGUAGE SKILLS: • Ability to read and understand documents such as time cards and policy manuals., • Ability to write routine reports., • Ability to speak effectively and communicate clearly to other employees and customers. MATHEMATICAL SKILLS: Able to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, and sales volume. Able to apply basic financial and budgeting concepts. WORK ENVIRONMENT: While performing the duties of this job the employee is usually working in a comfortable and store environment. At times this employee may be exposed to the outside environment when receiving donations. The employee will also be exposed to the donation processing area which is a factory-like environment. SCHEDULING REQUIREMENTS: Must have open and flexible availability, and be willing to work evenings and weekends. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee must be able to travel for work-related programs and meetings. The employee is required to move stock, climb or balance on step‑ladders; stoop, kneel, crouch or crawl while setting up displays. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. The employee may bend and turn to evaluate donations moving from a bin to a processing table, as needed. The employee may also on occasion need to tag merchandise which requires use of at least one hand. Physical Demands- Customer Service Team Leader Frequency Never Almost Never Occasionally Almost always Always Sitting X Standing X Walking X Bending over X Crawling X Reaching Overhead X Crouching X Kneeling X Balancing X Lifting and Carrying 10 lbs. or less X 11 to 25 lbs. X 26 to 50 lbs. X 51 to 75 lbs. X 76 to 100 lbs. X over 100 lbs. X Push/ Pull Max Force 0 to 20 lbs. X 21 to 39 lbs. X 40 to 59 lbs. X 60 to 100 lbs. X We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law

Job DescriptionJob Description The future is what we make it. As an Advanced Software Engineer, you will play a critical role in ensuring the performance, reliability, and compliance of embedded software, connected devices, and intelligent building control systems. Your work will directly influence the quality of products deployed in mission critical environments across global industries. You will develop advanced test strategies, contribute to automation frameworks, and collaborate with cross disciplinary engineering teams to validate highly integrated hardware/software solutions. LOCATION: Pittsford, NY or Framingham, MA (onsite/hybrid depending on team needs) DOMESTIC RELOCATION PROVIDED!! (Must reside at least 50 or more miles from the site location to be eligible) Are you ready to make the future with us? Honeywell's Building Automation (BA) business is a global leader in commercial fire systems, building management systems, and commercial security technologies. Our innovations protect lives, secure critical infrastructure, and enable safer, more efficient, and more intelligent buildings across the world. From airports and hospitals to stadiums, data centers, manufacturing plants, and educational institutions, BA solutions power the safety, comfort, and productivity of millions of people every day. Join us and be part of the engineering team driving the next generation of cutting edge building automation platforms. BENEFITS: Learn more at benefits.honeywell.com. • Unlimited Vacation Plan with No Preset Maximums, • Flexible Hybrid Work Schedule, • Medical/Rx Health Savings Account (HSA), • Dental/Vision, • Life Insurance, • Short/Long-Term Disability, • Employee Assistance Program (EAP), • 401(k) Match, • Education Assistance, • Flexible Spending Accounts, • Parental Leave, • 12 Paid Holidays Responsibilities KEY RESPONSIBILITIES: • Design, execute, and maintain comprehensive test plans, including functional, regression, performance, and system level testing., • Validate complex embedded systems, IoT devices, building control platforms, and integrated hardware/software products., • Analyze test results, troubleshoot defects, and provide data-driven recommendations to improve system reliability and performance., • Develop and enhance automated test frameworks, scripts, and tools to increase test coverage and efficiency., • Collaborate closely with software, hardware, systems, and quality engineering teams to drive product readiness and ensure compliance with industry standards., • Document test procedures, results, and technical findings for internal stakeholders and regulatory needs., • Mentor and support junior team members in test methodology, automation, and debugging practices. Qualifications YOU MUST HAVE: • Bachelor's degree from an accredited institution in a technical discipline such as the sciences, technology, engineering or mathematics, • 4 plus years of experience applying verification and validation (V&V) methodologies, including designing and executing test plans for complex software/hardware systems., • 4 plus years of experience with test automation tools, scripting languages (e.g., Python), and testing of embedded, IoT, or hardware/software integrated products. WE VAULE: • Bachelor's degree in Engineering, Computer Science, or a related technical discipline., • Experience with automation tools (e.g., pytest, Robot Framework, Selenium, LabVIEW, or similar)., • Knowledge of industry standards such as UL, IEC, ISO, or regulatory compliance requirements., • Familiarity with communication protocols (e.g., CAN, Modbus, BACnet, I2C, SPI, TCP/IP)., • Strong problem-solving skills with the ability to diagnose complex system behaviors., • Ability to excel in a dynamic, fast-paced engineering environment., • Commitment to continuous learning, engineering excellence, and innovation., • Experience testing embedded firmware, electronics, connected devices, or building automation technologies is a plus. Why Join Honeywell BA? • Work on industry-leading technologies that directly impact safety and building intelligence worldwide., • Collaborate with experts in embedded engineering, controls, IoT, systems engineering, and automation., • Advance your career in a global Fortune 100 technology company., • Contribute to products that protect lives and enable smarter, safer environments around the globe. The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job Posted: January 29, 2026 The annual base salary range for this position is $121,000 - $151,000. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: Benefits at Honeywell About Us Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable. Required Skills Embedded Systems; Python Programming Language; Software Testing; Technology Automation; Test Automation

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview Client Services Manager Ops play a pivotal role in ensuring client satisfaction and retention. They develop strategies to effectively address issues, proactively service highly complex clients and lead a team comprising of leaders and various levels of Account Managers. Success in this role is driven by proficiency with technology, ability to quickly learn our HCM platform and products, and a deep commitment to providing outstanding customer service. This role requires a unique balance of leadership, technical expertise, process management, and soft skills to be effective. Client Service Manager Ops works with a peer team of Managers to appropriately prioritize client interactions and efforts on behalf of the client. This includes engaging directly with clients by directly addressing escalated calls and working to negotiate with the client and our internal partners for the betterment of the business. This role will support of our Growth client segment. Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Develop strategies and initiatives to enhance and maintain client satisfaction and retention., • Lead and manage a team of Executive Account Managers providing coaching and guidance on client interactions, issue resolution, and the application of soft skills to minimize client risk., • Facilitate continuous learning opportunities to expand the knowledge base of your staff., • Offer proactive development opportunities aligned with corporate goals and values., • Create and maintain an effective and positive work environment that encourages open communication, learning, coaching and recognition in line with the organization’s values., • Monitor team workload, ensuring appropriate balance of volume, priority, and client alignment., • Manage the hiring and onboarding of new team members, emphasizing the establishment of strong trusted relationships from day one., • Generate creative solutions and innovative ideas to increase employee engagement and retention., • Collaborate with cross-functional partners to ensure that processes and tools are in place to best support clients and the client services team, including Technical Services, Finance, Tax, Sales, Support, Distribution, and Implementation., • Exhibit flexibility in day-to-day responsibilities, emphasizing agility in adapting to changing circumstances., • This job requires up to 25% travel for internal and/or client-facing meetings, • Bachelor's degree required., • 2+ years of previous leadership experience in a customer service/customer relationship role, • Experience using reporting and metrics as a key part of the job (Monthly/Quarterly KPIs), • Experience with leading other leaders preferred, • Previous experience in HCM/Direct Payroll Industry, • Experience working with payroll, HCM, or HRIS software, • Excellent knowledge of MS Office, including MS Excel, • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. This role can be performed from any office in the US. The pay range for this position is $74k-115k/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via . Your personal data will be processed for recruitment purposes in accordance with our Notice of Privacy Practices for Job Applicants and applicable data protection laws. Requirements:

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Rochester, NY, Schaumburg, IL or Merdian, ID location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Lead Client Services Ops - Managed Services provides operational initiative, guidance and support across a Client Services Team of Account Managers, enabling outstanding client satisfaction. This is done by (1) monitoring team performance (quantitative and qualitative), (2) providing ongoing learning opportunities that continually share and build knowledge (3) working directly with clients on escalated issues (4) identifying and facilitating process improvements and (5) coordinating work across the team, including workload management and client assignments. The Lead exercises independent judgment in many situations to achieve and sustain client satisfaction. Supervises a team of approximately 6-10 Account Managers to ensure service levels are met or exceeded, as well as the day-to-day performance of their jobs. The Lead works with a group of Leads to prioritize and coordinate work for the maximum impact. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Client Services Expectations • Dependability/Follow-up: Timely responsiveness & proactive follow-up, • Problem solve: Troubleshoot and problem solve leveraging knowledge, resources, qualitative and quantitative information, • Communication: Provide professional & appropriate internal/ external communication as well as progress updates to all stakeholders, • Guidance: Provide clients guidance on HR and Payroll best practices, organizational change management, and Paylocity product fit, • Implement and optimize products: Ability to implement ancillary products and optimize the primary HCM set up, • Metrics, Reporting and Analysis: Leverage formal and informal metrics to identify trends, monitor team & individual effectiveness and assess intervention results. Identify and advocate for necessary metrics and reporting. Develop tracking for metrics not yet developed. Use metrics to create a culture of continual improvement and to create focus where needed for purposes of learning, coaching, intervention and operational improvements., • Performance Management: Continually assesses and build knowledge (technical, business, soft skills) through real time teaching, one one-on-one discussions, team meetings and through the performance management process. Takes initiative and develops opportunities for the Account Managers to share and build knowledge and skills. Prioritizes learning objectives based on the highest impact to the clients and to Paylocity. Facilitates coaching, training and mentoring of AMs. Assesses client movement and prepares and supports impacted AMs to facilitate ongoing outstanding client service., • Client Focus: Proactively and reactively monitors and assesses client interactions and intervenes when needed in providing coaching and feedback. Acts as first level escalation and directly engages clients and takes action and ownership to resolve issues. Proactively identifies situations (AM turnover, lack of knowledge, etc.) that may disrupt outstanding service and takes steps to minimize impact. Ability to negotiate, influence, consult and resolve objections with C-Suite decision makers, • Operational Tools & Processes: Plan, lead and execute on cross-team work focused on increasing operational effectiveness. Represent the Service Center in key initiatives across Operations. Seeks out and facilitates opportunities to improve efficiency and effectiveness through better tools and processes., • Bachelor’s Degree and/or equivalent experience in a client-facing role., • 2 years of payroll and/or call center experience, • Successful experience in handling escalations and at-risk client retention efforts, • Project management experience, • Proficient in Microsoft Outlook, Word, Excel, • 1+ years supervisory experience, • HRIS experience, • Experience leading training initiatives, • Experience using reporting and metrics as a key part of the job, • Minimum 3 years’ experience in payroll, benefits and/or HR administration, • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $53,600 - $76,600/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via . Requirements:

Job DescriptionFLOWER CITY GROUP is hiring a Shipping & Receiving Coordinator! This is a perfect opportunity for the experienced S&R Coordinator or Clerk looking to be a part of a fun, successful, and growing company within the printing and packaging industry! We Hustle, We Own, We Learn, We Invent, and We Believe! Do you? If so, apply today! Position Title: Shipping & Receiving Coordinator Pay Type: Hourly FLSA Designation: Non-Exempt Reports to: Logistics Manager Location: Rochester, NY – LEE Salary Range: $22 - $25 per hour Summary/Objective: The responsibility of the Shipping & Receiving Coordinator is to support the Logistics Manager to ensure the Shipping & Receiving department is efficiently and accurately delivering product to Flower City Group customers in a timely fashion by performing tasks listed below. Essential Functions: • Verify and document incoming and outgoing shipments, • Inspect materials for accuracy and quality before stocking or shipping, • Maintain inventory records using ERP system, • Label, package, and prepare products for shipment, • Operate forklifts, pallet jacks, and other warehouse equipment when required, • Communicate with drivers, vendors, and internal staff to resolve shipment issues, • Ensure compliance with safety regulations and company policies, • Assist with cycle counts and inventory audits Competencies: • Proficiency with inventory management systems and barcode scanners, • Knowledge of shipping platforms (UPS, FedEx, DHL), • Basic computer skills, including Microsoft Office and Excel, • Ability to operate forklifts, pallet jacks, or other warehouse equipment, • Attention to detail and accuracy, • Strong organizational and time management skills, • Effective communication and teamwork abilities, • Sitting, standing, and/or walking for up to eight hours per day., • Frequently required to lift and/or carry up to 30 lbs., • Occasionally required to push and/or pull up to 100 lbs., • Occasionally required to stoop, kneel, crouch, crawl, and climb., • Regularly required to talk and/or hear, see, and perform repetitive motion., • Required to see color and use depth perception. Requirement/Qualifications: • 2–3 years of experience in a warehouse, shipping, or logistics role, • Familiarity with ERP systems or warehouse management software, • Experience handling freight, e-commerce fulfillment, or international shipping Education and Experience: • High school diploma or equivalent required, • OSHA safety training preferred, • A two-year degree or equivalent from a technical school preferred, • Two (2) years of work experience preferred AAP/EEO Statement Flower City Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation.

Job DescriptionDescription: JOB SUMMARY The Junior Batch Maker prepares and processes product batches in accordance with approved formulas, quality standards, and regulatory requirements under the guidance of the PDQA Director and Batch Maker. This role focuses on accurate execution of established procedures, careful documentation, and adherence to quality and safety standards while developing the technical knowledge and judgment necessary to perform batching operations independently. BENEFITS This position is eligible for a range of employee benefits, including: • 80 hours of paid time off per year, increasing to 120 hours after one year, • 19.5 days of paid holidays per year (based on 2026 calendar; dependent on year), • Company-subsidized health insurance for individuals or families, • Company-funded HRA: $2,000 for individual coverage or $4,000 for family coverage to offset or cover deductible costs of an elected Company-sponsored health insurance plan, • Participation in the Company’s annual profit-sharing plan, • Company contributions to a 401(k) program after one year of employment, • 100% Company-funded legal insurance, ensuring employees have access to legal counsel, • 100% Company-funded enrollment in a comprehensive Employee Assistance Program, providing employees with essential support for personal and professional challenges, • 100% Company-funded dental and vision insurance, • 100% Company-funded supplemental short-term and long-term disability insurance, group life insurance, and AD&D insurance The Junior Batch Maker is responsible for a variety of essential tasks, which include the following: Individual Contribution & Development • Prepare and process product batches in accordance with approved formulas, production instructions, and operational standards under the guidance of the PDQA Director and Batch Maker., • Accurately measure, weigh, mix, and blend raw materials to produce products that meet established specifications., • Conduct required batch testing (including BRIX, pH, and other quality measures) and report results; implement adjustments as directed and escalate deviations to the Batch Maker or PDQA Director., • Complete batch documentation accurately and support review processes to ensure integrity and traceability., • Assist the Batch Maker with inventory checks, staging of raw materials, and preparation for batching operations., • Coordinate with Production and Quality Assurance personnel to support efficient workflow and clear communication of batch status., • Ensure adherence to GMP, food safety, allergen, sanitation, and regulatory requirements within batching operations., • Verify raw materials are available and properly staged prior to use and report any discrepancies. EDUCATION & EXPERIENCE The ideal Junior Batch Maker has the following qualifications: • High school diploma or equivalent required; associate’s degree in Food Science, Chemistry, Manufacturing, or a related field preferred, or an equivalent combination of related work experience, training, and/or education sufficient to successfully perform the essential duties of the job., • 1–2 years of experience in food, beverage, or related manufacturing operations preferred., • Familiarity with basic quality measurements (e.g., BRIX, pH) and GMP or food safety standards preferred. The ideal Junior Batch Maker has the following knowledge, skills, and abilities: • Batching & Manufacturing Fundamentals: Basic understanding of batching or manufacturing processes within food, beverage, or related production environments., • Formula & Procedure Adherence: Ability to accurately follow formulas, production instructions, and established procedures., • Quality Measurement Awareness: Familiarity with basic quality measurements such as BRIX and pH, with a willingness to develop competency in interpreting results., • Food Safety & GMP Knowledge: Working knowledge of good manufacturing practices, food safety, allergen control, and sanitation standards., • Attention to Detail & Documentation: Strong attention to detail and ability to maintain accurate and complete production records., • Time Management & Scheduling Support: Ability to manage time effectively and support production schedules and daily workflow., • Team Communication & Collaboration: Effective communication skills and ability to work collaboratively within a team environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position. • Regular movement throughout a connected manufacturing facility, including travel between office areas and production or warehouse environments., • Occasional climbing of stairs or ladders; reaching; balancing; bending; stooping; kneeling; crouching; or similar movements necessary to access equipment, storage areas, or materials., • Ability to lift and/or move materials, supplies, or product weighing up to 50 pounds, as needed., • Presence in operational areas where adherence to safety, food safety, and quality standards, and the use of required personal protective equipment, is necessary., • Ability to observe operational processes; inspect materials, products, or documentation; and review information for accuracy and compliance, with visual acuity sufficient to read labels, screens, gauges, fine print, and detailed documentation, including the ability to distinguish color variations when required., • Ability to communicate clearly and effectively in person and in environments with moderate noise levels and active equipment operation., • Ability to recognize and respond promptly to safety cues and operational signals in active work areas., • Work includes presence in areas where powered industrial equipment may be in operation, requiring awareness of forklift traffic, pallet jacks, and other material-handling vehicles., • The work environment may involve frequent activity, interruptions, and coordination across multiple teams in a dynamic setting., • Regular use of computers, digital systems, telephones, and standard office equipment, including viewing screens and entering or reviewing information., • Frequent use of hands and fingers to grasp, handle, and manipulate materials and operate tools, equipment controls, and other production or warehouse-related devices, including repetitive motions associated with production-line, labeling, sorting, packaging, or similar tasks., • Frequent standing and walking throughout the facility, with occasional sitting to complete documentation, training, or other administrative tasks., • Exposure to typical manufacturing and warehouse conditions, including moving machinery, powered industrial equipment, palletized materials, varying temperatures, moderate noise levels, moderate-to-strong product odors, wet or slippery floors, airborne particulates, and exposure to food ingredients., • Ability to taste and smell products as part of quality evaluation, sensory analysis, and product assessment responsibilities., • Ability to distinguish subtle variations in color, clarity, texture, or aroma when evaluating raw materials or finished products., • Frequent handling of samples, laboratory materials, or testing equipment in support of quality assurance activities., • Occasional extended or adjusted hours to support audits, production needs, or project implementation., • Exposure to cleaning chemicals, sanitizing agents, or other manufacturing-related substances in accordance with established safety guidelines.

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview As the Account Manager, I play a pivotal role in resolving client payroll and HR system challenges while fostering exceptional customer relationships through fundamental technical expertise. By effectively utilizing available resources and prioritizing issues, the Account Manager I deliver outstanding customer service. The role involves meeting performance metrics through a combination of inbound and outbound interactions, including phone conversations, Zoom meetings, and email exchanges. Serving as the primary point of contact within a dedicated client support team, the Account Manager assumes full responsibility for maintaining and enhancing client relationships. Location: Rochester, NY Compensation: $25.00/hour Reports To: Client Services Team Lead Schedule: In Office Monday - Friday, 9:00am - 6:00pm (MST) Primary Responsibilities • Issue Resolution – Maintain consistent availability, manage workloads for optimal accessibility, effectively troubleshoot and resolve client issues, and escalate when necessary., • Client Focus - Champion clients' interests, delivering clear and effective resolutions. Collaborate with internal technical experts to provide optimal solutions., • Timely Solution Delivery - Prioritize successful and punctual solution delivery in line with client requirements and internal service metrics. Metrics include availability, outbound adherence, first call & case resolution, minimal escalations, and high client retention & satisfaction., • Leverage Resources - Appropriately leverage resources to source and validate answers, document issues while adhering to payroll policies, and ensure seamless client support. Embrace feedback and adapt behaviors as needed., • Dependability/Follow-Up: Proficiently multitask, respond promptly, and ensure timely follow-up., • Problem Solve: Skillfully troubleshoot and resolve issues using knowledge, resources, and qualitative and quantitative information., • Communication: Exhibit professional written and verbal communication consistently with internal and external stakeholders., • Bachelor’s degree in Business, Marketing, Communications, Organizational Leadership, International Business, Hospitality, Finance or Accounting, OR High School Diploma with a minimum of 2 years of relevant HCM experience, • Proficiency in Microsoft Office suite, • Strong written communication skills for business correspondence., • Strong team player with attention to detail, • Self-starter with the ability to handle multiple projects at once., • CPP, FPC, APA, and/or SHRM-CP certified, • Experience in customer service or previous client interfacing role, • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay rate for this position is $25/hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via . Requirements:

Job Description WHO WE ARE: The Children's Home of Wyoming Conference partners with children, families and communities throughout New York State to inspire hope, develop skills and cultivate healthy relationships for positive futures. $20-22 an hour Work Location: On-site, in person Position Summary: The Administrative Assistant acts as clerical support by providing quality assistance to supervisors and co-workers on a daily basis. They ensure high standards of excellence in written and oral communication being generated, while maintaining an organized and efficient office environment. They ensure timely distribution of materials to community agencies, CHOWC affiliates, and appropriate staff on a regular basis. Responsibilities: • Provide support to all programs daily through a variety of administrative tasks and reporting processes., • Ensure timely, accurate recording of case specific materials, foster parent files, census data, monthly and annual reports., • Ensure reports and vouchers are completed accurately and timely for appropriate billing and revenue purposes., • Ensure the standards of a high performing team are role modeled on a daily basis. Participate in staff meetings, supervisory meetings, and attend trainings and in-service opportunities within the agency and the community in order to enhance job skills and promote professional growth and development., • Cross train with other members of the department to be able to provide backup assistance in times of high demand, vacancies in positions, and reassignment of duties., • Ensure proficiency in office technology and systems, updating skills as needed. Be able to produce professional grade documents, worksheets, and databases as related to the position., • Provide organization, attention to detail and follow-through on assignments and projects. Professionally handle changing responsibilities and demands; perform consistently under pressure and in emergencies. Before making decisions and judgments based on evidence at hand, conferring with the supervisor as appropriate., • Ensure that Agency standards of practice as well as State, Federal and Accreditation standards are fully met as they apply to this title., • Understand that Confidentiality is a priority for the position and information is shared only on a need-to-know basis. Requirements Education: • High School Diploma / GED required, • Strong computer skills required, • Some experience in an office and administrative capacity preferred, • Excellent verbal and written communication, problem solving, record keeping and organizational skills required. Strong working knowledge of computers and other standard office equipment required, • Able to assume responsibilities without supervision, exercise initiative, maintain strict confidentiality and portray a professional image required BenefitsBenefits available to all staff: • Student Loan and Tuition Reimbursement, • Employee Assistance Program, • Employee Discounts at the Southern Tier Community Center, • Opportunities for Professional DevelopmentFull Time Benefits:, • Agency-Paid CEUs, License Prep Course, and License Exam, • 403(b) with 6% employer contribution, • PTO plus 9 paid holidays, • Childcare Reimbursement, • Health, Dental, and Vision Insurance (with HSA/FSA Accounts) Job Posted by ApplicantPro

Job Description Engineering Program Manager Department: Product Design Services FLSA Status: Exempt Reports to: Operations Manager, Product Design Services Pay Range: $101,100 - $146,700 annually Location: Rochester, NY The Role: D3 Embedded is seeking a skilled and experienced Engineering Program Manager to act in the role of Chief Engineer where they will lead a team of Engineers to design and develop and cutting-edge embedded systems. The systems are end-to-end solutions containing; sensors, cameras, mmWave Radar, connectivity, embedded processing and Artificial Intelligence (AI) for performance critical applications. The ideal candidate has experience with Embedded Realtime Operating Systems (RTOS) like Embedded Linux, digital imaging, electronics design, software architecture and development, computer vision and machine learning. This position requires strong problem-solving skills, the ability to mentor and guide engineering teams. The Responsibilities: • Lead a project team to develop and an embedded system and realize the solution using company core process, • Collaborate with key stakeholders to define program scope, timing, and deliverables and use them to execute the program and track progress, • Coordinate multi-disciplinary project team leads, • Manage project to milestones (Schedule and Outcomes), • Manage resources including; teams, budgets, and schedules, to maximize customer satisfaction, and project profitability, • Identify, assess, and mitigate risks that may affect program delivery, • Act as the technical decision maker driving complex technical decisions across multiple teams (Facilitates the discussion to define “done”), • Provide primary technical communication with project team and project stakeholders, • Maintain effective communication channels to keep stakeholders updated on project progress and changes, • Facilitate technical and stakeholder meetings, • Responsible for making sure the right people are on each task and the tasks are understood by the team, • Collaborate with management and technical teams on product strategies, • Prep and lead gate/design reviews and provide technical oversight, • Develop and finalize requirements, • Develop electrical and mechanical block diagrams, and high-level software architectures to meet requirements and guide design trade-off decisions, • Provide estimations for next phases of a current project using change requests, • Maintain project documentation, including plans, schedules, budgets, and status reports., • Requestor for Materials purchases and shipments for projects, • Approver for Design Releases (Arena ECOs), • Own the full life cycle of new products/solutions from proof of concept to integration with other components and teams, • Lead and/or participate in all phases of the product development cycle including:, • requirements definition and architecture, • software design and development, • implementing software, • software/hardware integration, • verification and validation, and customer support, • Develop & identify tools / methods for better design reuse & process improvement Other duties as assigned The Right Person Will Have (Required): • 3+ years of experience working as a Technical Lead, Technical Project Manager, or Program Manager for both hardware/software projects., • Bachelor of Science Degree in Software Engineering, Electrical Engineering, Computer Science, Computer Engineering or a related field., • 5+ years of industry experience, • Experience with System Requirements Documentation, Requirements Allocation, Requirements Traceability, and Test Case development and execution. Experience with product and component-level FMEAs., • Self-driven personality, • Capable of a big picture, system-oriented approach, • Solid technical leadership skills, • Strong communication and interpersonal skills The Right Person Will Have (Preferred): • Master of Science or PhD in Computer Vision, Machine/Deep Learning, Computer Science, Computer/Electrical/Software Engineering, or a related field., • Experience with autonomous/industrial robotic platforms and applications, • Experience with embedded and edge processing platforms (Nvidia Jetson devices, Qualcomm Snapdragon devices, and Texas Instrument Jacinto devices in particular), • Experience with edge AI (accelerators, integration, model conversions, deployment, profiling, etc.), • Knowledge of intrinsic and extrinsic calibration procedures for multi-modal sensor systems, • Experience with sensor fusion techniques (calibration, early, mid, late fusion, etc.), • Knowledge of camera optics and computational geometry, • Gstreamer experience, • Robot Operating System (ROS) experience, • Experience with version control systems such as GIT and DVC, • Experience with GPU programming frameworks such as OpenCL and CUDA, • Experience with Embedded Real-Time Operating Systems (RTOS) and Embedded Linux The Benefits: • Competitive total compensation, • Medical and dental coverage, • Employer paid basic life, short-term disability, and identity theft coverage, • Voluntary vision, life, long-term disability, accident, critical illness coverage, • 401k retirement contribution, • Paid holidays, time-off, and sick time, • Tuition assistance and employer paid professional development, • Flexible work schedules, • Remote opportunities available, • Complimentary snacks and beverages Since our founding in 1999, D3 Embedded has driven innovation in high-performance embedded systems development. We leverage our expertise in autonomous machines, sensors, imaging, optics, edge computing, algorithms, robotics, and electrification to provide cutting-edge engineering design and low-volume manufacturing services. Headquartered in Rochester NY, we serve a global network of customers and are proudly connected with many technology leaders and Fortune 500 companies. We are interested in bright, creative, and team-oriented individuals exhilarated by the opportunity to transform the world through frontier technologies. Candidates must be eligible to work in the United States. D3 Embedded does not sponsor visas. For more information about D3 Embedded, please visit . D3 Embedded is committed to fostering a diverse work environment and proud to be an Equal Opportunity Employer. We consider and hire applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law. D3 Embedded participates in E-Verify, a federal program that confirms employment eligibility upon hire. Powered by JazzHR eptdMFVp5b

Job Description JOB SUMMARY: The Senior Accountant is responsible for performing advanced accounting and payroll duties that support accurate financial reporting and ensure organizational compliance with all regulatory requirements. This role oversees complex reconciliations, prepares financial statements, maintains key accounting systems, and supports year-end and audit processes. In addition, the Senior Accountant leads core payroll functionsincluding processing, reporting, and validating payroll datato ensure timely and accurate employee compensation. The position also partners closely with Finance, Payroll, HR, and operational departments to analyze financial data, resolve discrepancies, and support effective decision-making across the organization. COMPENSATION:$68,000 to $71,000 annually (depending on experience) BENEFITS INCLUDE: • Staying Healthy:Medical, Dental, and Vision (Dental & Vision insurance are currently free), Flexible Spending Account (FSA), • Feeling Secure: Disability Insurance, Pension Plan, NY State Deferred Compensation Plan,Basic Life and Accidental Death & Dismemberment (AD&D) insurance,Group Specified Disease Insurance and Hospital Insurance REPORTS TO: Manager of Accounting and Payroll ESSENTIAL ACCOUNTING FUNCTIONS: • Maintain Lawson Financial System Job Scheduler., • Process Payroll Interface in Lawson Financial System., • Serve as functional Accountant for designated companies. Prepare journal entries and monthly financial statements for month-end and year end closing., • Maintain W9 file within the vendor file and process information in preparation of printing 1099 forms. Print and mail 1099 forms., • Input cash transfers, payroll and investment vouchers to Lawson Financial System., • Reconcile payroll and liability accounts to HCM System (UKG)., • Monitor and reconcile HRA and FSA, recording year end adjustment., • Maintain Pension statements and remit employer amounts to trustee including contributions for union employees., • Conduct internal compliance audits, • Prepare annual schedules for National Transit Database., • Reconcile W2 information between quarterly tax returns and HCM System (UKG)., • Serve as back-up to accounts receivable function and DSS program., • Reconcile Regional Bank accounts., • Analyze, reconcile and compile transactions and financial data to prepare reports that support the Finance Department., • Maintain financial information, reconcile bank accounts and prepare financial statements for the Foundations., • Review preparation of government census forms., • Other duties as assigned. ESSENTIAL PAYROLL FUNCTIONS: • Collect and ensure all employees' timesheets have been submitted correctly., • Resolve payroll discrepancies by collecting and analyzing information and working cooperatively with supervisors., • Properly execute the payroll process using HCM System (UKG)., • Transmit ACH and positive pay files to the bank., • Complete required ACA reports and upload to data collection site., • Complete other payroll reports for distribution to appropriate departments., • Verify payroll changes to employee profiles., • Prepare financial vouchers for payroll expenses, deductions, and taxes., • Assist with quarterly 941 tax returns., • Maintain and organize payroll records. EDUCATION & EXPERIENCE: • Bachelor's Degree in Accounting, Finance, or related field., • At least two (2) years of experience working in accounting or related field., • An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. KNOWLEDGE, SKILLS & ABILITIES: • Ability to perform a variety of routine duties involving the use of procedures and the application of clearly prescribed standard practice where the employee could make minor decisions and use some judgment., • Ability to work from defined objectives and broad and varying policies, procedures, rules or precedents. Plans and arranges own work while the supervisor provides some functional guidance. Details of accomplishing the objective are left to the position. Unusual situations are referred to supervision., • Thorough knowledge of Generally Accepted Accounting Principles., • Strong analytical skills; ability to compare, analyze, and reconcile data., • Strong computer skills, including intermediate knowledge of Microsoft Outlook, Word, Excel, and website navigation., • Knowledge of Lawson Financial System and UKG HCM System a plus., • Strong verbal and written communication skills, • Ability to work independently and within a team., • Strong customer service skills., • Strong time management and organizational skills, ability to effectively manage multiple tasks and priorities. PHYSICAL DEMANDS & WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit while using hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to talk, hear, see, and use a computer. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is occasionally required to stand, walk, reach with hands and arms, and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 20 pounds. The noise level in the work environment is usually moderate. The employee may occasionally be required to travel commercially. ADDITIONAL INFORMATION: Rochester Genesee Regional Transportation Authority (RGRTA) is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship and/or immigration status, sex, sexual orientation, gender identity, pregnancy, age, veteran status, disability, genetic information, or any other protected characteristic under applicable federal or state law. RGRTAwill make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.

Job DescriptionSalary: $48K -$57K About Brothers International Food Holdings, LLC: At Brothers International, we are passionate about creating high-quality food products that enrich lives and bring people together. Our Ingredients division supplies top-quality fruit and fruit juice concentrates to a number of Fortune 100 food companies. Our Consumer-Packaged Goods (CPG) division includes Brothers-All-Natural, the #1 Freeze-Dried Snack Brand, and also produces private label freeze-dried fruit snacks for some of the leading retailers in the US. Headquartered in Rochester, NY, with offices in Florida and China, we are an innovative global leader in the food industry. We take pride in our commitment to excellence, sustainability, and the well-being of our communities. If you are interested in becoming part of a fast-growing, dynamic team environment, read on! Why Brothers International? • Innovation:Be part of a company that values creativity and encourages innovation in the ever-evolving food industry., • Team Collaboration:Join a collaborative work environment where your ideas and contributions are recognized and celebrated., • Global Impact:Contribute to a company with a global presence, making a difference in the lives of people worldwide through our diverse range of food products. Position Summary: The Operations Assistant plays a vital part in ensuring the smooth execution of order entry and coordination for a fast-paced Operations and Supply Chain department. They will perform a variety of administrative tasks related to the maintenance/processing of orders and shipments for the Ingredients Departments various clients and vendors. This position performs data entry functions for the Operations team from a variety of sources to ensure that our ERP system is kept up to date, and that documents are prepared/entered in an accurate and timely manner. Their contribution will be instrumental in enhancing operational efficiency and delivering exceptional service to our customers. Essential Functions: The essential functions include, but are not limited to the following: • Update our ERP system (NetSuite) with new information as it becomes available, • Summarize and compile data for standardized reports, • Verify the accuracy of data entered by comparing it to source materials/documents, • Retrieve data from our ERP system or electronic files as requested, • Uphold professionalism by providing courteous customer service to team members, visitors, clients, and vendors, • Assist with daily invoicing and billing tasks, • Other duties as assigned Minimum Qualifications (Knowledge, Skills and Abilities): • Excellent computer skills; ability to rapidly learn new computer systems, • Ability to quickly and accurately type and enter data, • Must possess proficient ability to communicate in English in oral and written format, • Ability to apply discretion and trust with confidential material, • Ability to effectively apply analytical andproblem-solvingskills, • Excellent time management skills with the ability to multi-task, prioritize, and meet deadlines Required Experience: • 0-2 years of experience in data entry or equivalentexperiencein related fieldrequired, • Extensiveknowledge of Microsoft Office, particularly Excel Education Requirements: • High school diploma or G.E.D. equivalent required;Associatesdegree or Bachelors degree in Business preferred Note: Brothers International is an equal opportunity employer who does not discriminate based on race, color, citizenship, religion, gender, sexual orientation, national origin, age, disability, veterans status or any protected category. We encourage veterans and people with disabilities to apply.

Job DescriptionSalary: $26.44 JOB DESCRIPTION Job Title: Jordan Health Community Health Worker Reports to: FLIPA Community Health Worker Supervisor and Jordan Health Community Health Worker Social Care Network Summary: TheNew York State Department of Healthhas establishedSocial Care Networks (SCNs)as part of the1115 Waiver Demonstration Amendment, The SCNs aim is to enhance the delivery of social care services toMedicaid membersby coordinating efforts amongcommunity-based organizations (CBOs) and other health care partners to create a more resilient, flexible, and accessible social care system that reduces health disparities and advances health equity. The SCN will collaborate with CBOs and other health care partners, leveraging shared data and technology to coordinate social care services for Medicaid members to improve access, ensure reliable and timely referrals, streamline and track navigation and completed referrals in closed loop systems and enhance collaboration between social care service providers and other regional partners. Job Summary: This position is responsible for establishing trusting relationships with patients while providing support in navigating and accessing resources and engaging patients in goal-driven care. The Community Health Worker systematically identifies, assesses, refers, and monitors high-need individuals to ensure access to essential services while supporting providers and the Care Team through an integrated approach to care management and community outreach. This position is funded through March 2027. Organizational Overview: Forward Leading IPA (FLIPA) is a nonprofit membership association of safety net providers working in partnership to provide the highest quality integrated healthcare to historically underserved populations in Upstate New York since 2017. FLIPA is renowned for its commitment to integrating primary care, behavioral health, and social care needs. Our growing membership serves individuals across Upstate NY and includes federally qualified health centers (FQHCs), behavioral health providers, and a rural health network consisting of eight county public health departments. Equal Employment Opportunity Statement: At Forward Leading IPA (FLIPA), we deeply value diversity in background, experience, and thought. We are committed to creating an environment of belonging where all qualified applicants are encouraged to apply and will receive equal consideration for employment. Security Level: Shared Staff - FLIPA Duties/Responsibilities: • Provide a vital link between local communities and healthcare provider by helping individuals access resources and navigate systems., • Proactively outreach and engage identified individuals in need of services, follow up or social care screening by connecting via phone calls, home visits and/or in-person visits to other settings where patients can be found., • Support deployment of NYS Social Care Network screening and referral process, • Engage directly with Medicaid individuals to administer the Health-Related Social Needs Screening Tool to identify needed areas of support., • Facilitate referrals to appropriate community resources and healthcare providers., • Collaborate with the Care Team to ensure timely follow-up and service linkage., • Collaborate with treatment teams to ensure preventive services are completed and social needs are met., • Use designated online referral systems and databases to track and manage client referrals., • Provide care management related to social care services, • Accurately document in electronic systems and maintain detailed and organized records in compliance with organizational policies and standards., • Work closely with the Care Team, including care coordinators and other healthcare professionals, to align to a whole person care approach., • Participate in regular team meetings and contribute insights on client progress., • Attend regular supervision, staff meetings, trainings and other meetings, as requested., • Other duties as assigned Education & Experience: • Minimum of High School Diploma or GED., • Associate's degree in human services, Social Work or other related degree preferred., • Equivalent experience in lieu of education may be considered., • Minimum of 1-3 years' human services experience. Skills, Knowledge, and Abilities: • Possess excellent verbal and written communication skills., • Exceptional customer service skills with commitment to helping others., • Ability to quickly adapt and be flexible in approach to job tasks and challenges and maintain emotional control under stress., • Excellent time management skills with exceptional attention to detail and the ability to multi-task and manage multiple priorities with competing deadlines., • Capability to work cooperatively with culturally diverse clients, staff, and community service providers., • Basic computer literacy, including the ability to use email, conduct online research, and create basic documents (MS Office Suite including Excel, Outlook and Word)., • NYS motor vehicle license, safe driving record and availability of personal vehicle for work., • This position is an in-person role, embedded within Jordan Health a FLIPA member organization., • This position will be located at Jordan Health in the Rochester NY area and will sometimes travel between health centers as well as into the community, with partners and for community events.

Job DescriptionSalary: $18.27 to $28.85 JOB DESCRIPTION Job Title: His Branches Community Health Worker Reports to: FLIPA Community Health Worker Supervisor and His Branches CHW Supervisor Social Care Network Summary: TheNew York State Department of Healthhas establishedSocial Care Networks (SCNs)as part of the1115 Waiver Demonstration Amendment, The SCNs aim is to enhance the delivery of social care services toMedicaid membersby coordinating efforts amongcommunity-based organizations (CBOs) and other health care partners to create a more resilient, flexible, and accessible social care system that reduces health disparities and advances health equity. The SCN will collaborate with CBOs and other health care partners, leveraging shared data and technology to coordinate social care services for Medicaid members to improve access, ensure reliable and timely referrals, streamline and track navigation and completed referrals in closed loop systems and enhance collaboration between social care service providers and other regional partners. Job Summary: This position is responsible for establishing trusting relationships with patients while providing support in navigating and accessing resources and engaging patients in goal-driven care. The Community Health Worker systematically identifies, assesses, refers, and monitors high-need individuals to ensure access to essential services while supporting providers and the Care Team through an integrated approach to care management and community outreach. This position is funded through March 2027. Organizational Overview: Forward Leading IPA (FLIPA) is a nonprofit membership association of safety net providers working in partnership to provide the highest quality integrated healthcare to historically underserved populations in Upstate New York since 2017. FLIPA is renowned for its commitment to integrating primary care, behavioral health, and social care needs. Our growing membership serves individuals across Upstate NY and includes federally qualified health centers (FQHCs), behavioral health providers, and a rural health network consisting of eight county public health departments. Equal Employment Opportunity Statement: At Forward Leading IPA (FLIPA), we deeply value diversity in background, experience, and thought. We are committed to creating an environment of belonging where all qualified applicants are encouraged to apply and will receive equal consideration for employment. Duties/Responsibilities: • Provide a vital link between local communities and healthcare provider by helping individuals access resources and navigate systems., • Proactively outreach and engage identified individuals in need of services, follow up or social care screening by connecting via phone calls, home visits and/or in-person visits to other settings where patients can be found., • Support deployment of NYS Social Care Network screening and referral process, • Engage directly with Medicaid individuals to administer the Health-Related Social Needs Screening Tool to identify needed areas of support., • Facilitate referrals to appropriate community resources and healthcare providers., • Collaborate with the Care Team to ensure timely follow-up and service linkage., • Use designated online referral systems and databases to track and manage client referrals., • Provide care management related to social care services, • Accurately document in electronic systems and maintain detailed and organized records in compliance with organizational policies and standards., • Work closely with the Care Team, including care coordinators and other healthcare professionals, to align to a whole person care approach., • Participate in regular team meetings and contribute insights on client progress., • Attend regular supervision, staff meetings, trainings and other meetings, as requested., • Other duties as assigned Education & Experience: • Minimum of High School Diploma or GED., • Associate's degree in human services, Social Work or other related degree preferred., • Equivalent experience in lieu of education may be considered., • Minimum of 1-3 years' human services experience. Skills, Knowledge, and Abilities: • Possess excellent verbal and written communication skills., • Exceptional customer service skills with commitment to helping others., • Ability to quickly adapt and be flexible in approach to job tasks and challenges and maintain emotional control under stress., • Excellent time management skills with exceptional attention to detail and the ability to multi-task and manage multiple priorities with competing deadlines., • Capability to work cooperatively with culturally diverse clients, staff, and community service providers., • Basic computer literacy, including the ability to use email, conduct online research, and create basic documents (MS Office Suite including Excel, Outlook and Word)., • NYS motor vehicle license, safe driving record and availability of personal vehicle for work., • Holds self and others responsible and accountable to meet commitments. Salary Range: • Salary is commensurate to education and experience with a range of $18.27 to $28.85 per hour Additional information: • This position is an in-person role, embedded within His Branches a FLIPA member organization., • This position will be located at His Branches in Rochester NY.

Job Description IT Business Analyst Intern Schedule: M-F 8:30a.m. – 5 p.m., with hybrid flexibly depending on needs. Typical in office days are Tues., Wed., Thurs. Location: 1160 Basin Park, 1160 Pittsford-Victor Rd., Pittsford, NY 14534 What does a summer intern at Canandaigua National Bank do? Our interns experience firsthand what it is like working in the world of financial services. As a summer intern you will work side by side with our team to provide individuals, businesses, municipalities, and not-for-profit organizations with access to all the financial services they will ever need. Interns will act as a member of the team for the summer, assisting the department and helping achieve the bank’s goal – of ensuring our community thrives and grows. Throughout the summer, interns will have an opportunity to connect with each other, shadow within a branch, network with different departments, and enjoy social events. The summer culminates in a presentation to their managers and the Executive Team. This position is a paid internship/co-op for Summer 2026. Program begins Tuesday, May 26th, 2026. IT Business Analyst Intern The dynamic and growing team of CNB IT Business Analysts are dedicated to bridging the gap between business needs and technological solutions. An IT Business Analyst works on a variety of projects, from process improvement to application development, collaborating closely with stakeholders across the organization. We are seeking enthusiastic and curious individuals with a passion for technology and a desire to gain valuable experience in the field of IT Business Analysis. This internship is a great opportunity for you to learn from experienced professionals and mentors, contribute to real-world, meaningful projects, and develop your skills in analysis, communication, and collaboration. Responsibilities: • Analysis and Research:, • Assist in gathering and analyzing user stories, acceptance criteria, and business requirements for IT projects., • Participating in workshops and meetings with stakeholders., • Conduct research on industry trends and best practices relevant to assigned projects., • Prepare data visualizations and reports to communicate findings and insights., • Conducting basic data analysis and reporting., • Assisting with testing and validation of new systems., • Documentation and Communication:, • Create and maintain clear and concise user stories and business requirement documents (BRDs)., • Facilitate communication between technical and business stakeholders., • Participate in project meetings and take detailed notes., • Documenting business processes, workflows, and other project documentation., • Process Improvement:, • Identify opportunities for streamlining and improving IT processes., • Develop recommendations for process enhancements based on analysis and research., • Create and update process flowcharts and diagrams., • Additional Tasks Ancillary Duties (Depending on Opportunity & Skillset):, • Assist with project management tasks as needed., • Conduct market research and competitor analysis., • Researching and proposing new technologies and solutions., • Learn and utilize relevant IT tools and software (e.g., data visualization tools, project management platforms)., • Shadow Senior Business Analysts to learn best practices., • Assist with maintaining team knowledge base and resources., • Participate in team-building activities and contribute to a positive work environment., • Creating visual representations of data and processes., • Currently pursuing a degree in Management Information Systems, Computer Science, or related field. Coursework in in Business Analysis, Project Management, Information Systems, and System Analysis & Design preferred., • Familiarity with basic IT concepts and proficient in Microsoft Office Suite., • Familiarly with SQL or other data querying languages, Tableau, Power BI a plus., • Familiarity with agile methodologies and project management frameworks., • Possess strong communication skills and organizational skills., • Desire and comfort interacting with a wide variety of people, both internally and externally. There’s no limit to where you CAN go! Our Core Values guide how we serve, lead, and grow alongside our community. By working wholeheartedly, feeling empowered, acting with courage, being authentic, and serving with a noble spirit, WE CAN fortify healthy lives by doing what's right for our customers and the community. Our goal is to ensure that our bank, employees, and our community thrive and grow, now and for the next 135 years. We're in it for the long haul. What truly sets us apart from other financial institutions is the quality and commitment of our employees. We've assembled a diverse team of people who share a primary focus: providing exceptional service for our customers. As an organization, we are committed to hiring, training, developing, promoting, and celebrating employees. At Canandaigua National Bank, we welcome the unique contributions that you can bring in terms of ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, religion, disability, sexual orientation, education, and culture. Canandaigua National Bank remains an independent community bank. If you want to be a part of something special, join us today! Compensation - $18-$20 per hour The actual salary offered within the range is dependent on a variety of factors including, but not limited to, relevant experience, qualifications, skills, level offered, and performance expectations. Canandaigua National Corporation and its subsidiaries encourage diversity in the workplace; we are an Equal Opportunity Employer. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.

Job DescriptionDescription: Position Summary The Vice President of Residential Services is a senior organizational leader responsible for activating, leading, and holding accountable a high-performing residential workforce that operates in alignment with East House’s values of Humanistic, Optimistic, Progressive, Integrity, and Collaboration. As a member of the Leadership Team, this role provides strategic leadership, operational oversight, and performance accountability for all residential services. The Vice President ensures that services and operations deliver high-quality, person-centered care, achieve defined outcomes, meet regulatory and contractual requirements, and operate within approved budgets and utilization targets. This role translates organizational strategy into execution, aligns people and resources to priorities, and ensures that leaders and teams are accountable for results. The Vice President represents East House with funders, regulators, and community partners and serves as the senior program leader in the absence of the Chief Program Officer, as designated. ESSENTIAL FUNCTIONS Strategic Leadership & Program Development • Partner with the Chief Program Officer and other Leadership Team members to lead and execute on the strategic direction for residential services in alignment with East House’s mission, values, and strategic priorities that support organizational growth and sustainability., • Partners with the Chief Program Officer to identify, design, and implement new or expanded residential program opportunities aligned with community need, funding viability, and organizational strategy., • Analyze trends in behavioral health, housing, funding, and community needs to identify risks, opportunities, and programmatic responses., • Translate strategy into clear operating plans, priorities, and measurable objectives for residential programs and leadership teams., • Hold full accountability for residential programs achieving defined outcomes, quality standards, utilization targets, and budget expectations., • Ensure all programs deliver effective, person-centered, evidence-based services responsive to participant needs and demographics., • Lead development, implementation, and monitoring of quality improvement plans, integrating regulatory, funder, and best-practice requirements., • Use data, benchmarks, and performance metrics to evaluate program effectiveness, identify gaps, and drive continuous improvement., • Oversee annual program evaluations, performance reporting, and outcome measurements across all residential services., • Build, lead, and retain a high-performing, values-aligned management team capable of delivering results in a complex regulatory environment., • Creates and sustains a positive, inclusive, and respectful culture that builds organizational pride and supports high performance., • Translate organizational and program goals into clear expectations, performance metrics, and accountability structures., • Provide leadership, coaching, and supervision to direct reports; ensure leaders effectively manage their teams., • Hold leaders accountable for staff performance, engagement, compliance, and outcomes., • Ensure timely and accurate performance evaluations, compliant differentiated pay practices, and corrective action when performance does not meet expectations., • Ensure employees with performance deficiencies are supported through coaching, improvement plans, and addressed promptly when improvement is not achieved. Takes decisive action when sustained improvement is not achieved., • Ensure full compliance with all applicable federal, state, and local regulations, including OMH, OASAS, HIPAA, and contractual requirements., • Maintain licensing, certification, and accreditation with no outstanding corrective actions., • Oversee implementation of compliance policies, procedures, and training to ensure staff understanding and adherence., • Ensure residential programs operate within approved budgets while meeting service, quality, and utilization goals., • Partner with finance and program leadership to monitor financial performance, manage resources effectively, and support sustainable growth., • Establish and monitor performance measures to improve efficiency, effectiveness, and adaptability across residential services., • Serve as a senior representative of East House with funders, regulators, and community partners., • Strengthen relationships with key funders and system partners, including counties and state agencies., • Ensure residential programs are visible, accessible, and well-understood by referral sources and community stakeholders., • Advocate for participant needs and collaborate with system partners to improve service coordination and outcomes. Delivery of consistent, measurable results, including: • Achievement of residential program outcomes, quality goals, and utilization targets, • Sustained regulatory compliance with no unresolved findings, • Strong financial performance aligned with approved budgets, • High-performing, accountable leadership teams, • Positive staff engagement and retention within residential services, • Effective execution of strategic priorities and operating plans, • Strong, trust-based relationships with funders, partners, and regulatory bodies COMPETENCIES Alignment with East House Values • Humanistic, Collaborative, Optimistic, Progressive, Integrity., • Represents the organization professionally and aligns with its mission., • Takes responsibility for all work activities and personal actions., • Follows through on commitments; implements decisions that have been agreed upon., • Maintains confidentiality with sensitive information., • Acknowledges and learns from mistakes without blaming others., • Values and appreciates the unique backgrounds, experiences, and perspectives of every individual., • Actively includes others in conversations and decision-making, fostering connections by learning about others' interests, and celebrating achievements to make individuals feel valued., • Listening without judgment, communicating and interacting politely and civilly, and acknowledging others' contributions to show appreciation and build trust., • Manages day-to-day operations efficiently., • Focus on process improvements and optimization., • Develops and maintains positive relationships based on trust, respect, and mutual support., • Develops strategies and plans with a solution focus., • Achieves goals and embraces learning., • Exhibits strategic agility and a drive for results., • Leads systems effectively and demonstrates political savvy., • Traditional office or household environment., • Occasionally subjected to pressure due to time demands., • Travel to other East House facilities., • Must be able to respond to off-duty emergencies., • Must be available to work on weekends and some evenings., • Constant variations in daily assignments, frequency of interruptions, volume of work, performing/presenting in front of others, • Job frequently requires sitting, handling objects and paperwork, work with a computer and communicating with others both verbally and in written format., • Job involves occasional lifting of up to 30 lbs., walking, standing and reaching., • Finger dexterity to a level that allows the ability to operate a telephone and computer keyboard., • Hearing needed to a level that enables one to hear normal conversation., • Visual requirements to the level of being able to read documents and a computer screen., • Ability to read and interpret policies, procedures and various other information., • Ability to maintain emotional control under stressful situations. EEO Statement East House encourages diversity in the workplace; we are an Equal Opportunity Employer. Minority/Female/Sexual Orientation/Gender Identity or Expression/Veteran/Disability Requirements: Education & Experience • Bachelor’s degree in healthcare, or related fields with a minimum of eight years’ experience in supervision and administration, preferably in a mental health/chemical dependency program; or the equivalent in relevant education, training, and paid experience., • Qualified Health Professional as defined by NYS OMH and/or NYS OASAS is required., • Experience with behavioral health care systems and OMH, OASAS and VESID., • Skill in planning, organizing, directing and coordinating a wide range of activities., • Demonstrated leadership skills in personnel and administration; program evaluation and quality assurance; budgeting, and resource management., • Demonstrated ability to communicate effectively and work cooperatively with culturally diverse persons and other staff;, • Counseling and clinical supervision skills are preferred, • Ability to use data to improve program practices, • Computer Literacy as evidenced by the ability to go online and conduct basic searches on the Internet, check his/her email account, create and send email with an attachment and use simple email features. Can open spreadsheets and word processing documents to read and make simple edits., • Microsoft Word skills as evidenced by the ability to produce basic business letters and simple tables and charts; as well as check spelling, set tabs, change page orientation, sort, save, open and organize electronic files., • Microsoft Excel skills as evidenced by the ability to use workbooks, create simple formulas, insert and delete data, create and edit charts, filter and sort lists, and format data., • Experience using multiple database programs required.