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MassMutual’s AI Platform Engineering team is seeking an impact-driven Engineering professional to lead and grow the team that builds the infrastructure powering AI development across the company. You will own the people leadership, hiring, and day-to-day execution of the AI Platform team, partnering closely with technical leadership to translate roadmap priorities into delivery while building a high-performing, high-trust engineering culture. This is a unique opportunity to lead a team at the center of how MassMutual builds and operates the platform powering its AI initiatives. The team operates at the intersection of cloud infrastructure, AI/ML systems, and developer experience—delivering foundational capabilities that shape how the entire organization builds and deploys AI. As the engineering director, you will partner closely with the AI engineering, product, and cloud engineering teams across the enterprise, and you will invest in your team’s growth through a culture of peer learning, candid feedback, and shared technical standards. This team is defined by a shared commitment to engineering excellence, clear documentation, and the kind of people leadership that helps engineers do their best work. • Own the people leadership of the AI Platform development team—hiring, onboarding, performance management, and career development—for a team of AI platform engineers., • Drive execution against the AI platform roadmap—partner with key stakeholders to break strategic priorities into achievable sprints and milestones and hold the team accountable to delivery., • Stay technical enough to lead—participate in architecture discussions and design reviews for systems like agent runtime infrastructure, tool/plugin registries, memory and context management layers, and agent observability pipelines, even when you're not writing production code day to day., • Champion engineering excellence: set and uphold standards for code quality, reliability, on-call practices, and operational maturity across the platform., • Manage up and out: provide clear, honest reporting on team progress, risks, and resourcing needs, and communicate technical trade-offs to senior stakeholders., • Be the primary advocate for your team’s wellbeing and growth—removing blockers, building a high-trust culture, and raising the team’s technical craft through design reviews and documentation habits., • 3+ years of experience as a people manager of software, platform, or infrastructure engineers, plus 5+ years of overall software engineering experience., • Demonstrated track record of hiring, coaching, and retaining strong engineers, with experience leading teams through ambiguous, fast-moving priorities., • Working knowledge of cloud-native architecture: Kubernetes, managed cloud services, networking, and multi-tenancy patterns across AWS, GCP, or Azure, sufficient to engage credibly in technical discussions., • Proven ability to lead a team through complex, multi-month platform initiatives—driven from whiteboard to production, managing ambiguity and risk throughout., • Exposure to AI/ML infrastructure: model serving, inference pipelines, agentic solution or LLM integration patterns., • Experience setting and upholding engineering standards (code quality, on-call practices, operational excellence) across a team., • Strong communication skills: able to translate between technical depth and business priorities for different audiences, with clear written documentation habits., • Bachelors degree in a computer science, engineering or similar discipline., • Must be able to work in the US without sponsorship now or in the future., • Experience leading a team that built an internal developer platform (IDP) from scratch, with a product mindset that obsesses over internal developer experience., • Familiarity with AI safety, model evaluation, and governance frameworks., • Ability to lead with both people and technical credibility—influencing design decisions, driving alignment, and raising quality bar across the team., • Open-source contributions to platform or ML infrastructure tooling., • Comfort with ambiguity: energized by undefined problem spaces, with a habit of building clarity and shared context where there isn’t any., • Advanced educational degree preferred., • Regular meetings with the AI Platform Engineering team, • Focused one-on-one meetings with your manager, • Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups, • Access to learning content on Degreed and other informational platforms, • Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits #LI-MC1 MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our _ page.

Job DescriptionAbout Jericho Project Jericho Project is a nationally recognized nonprofit that has been working to end homelessness at its roots since 1983. What began as a Manhattan soup kitchen has grown into a citywide organization serving nearly 3,000 New Yorkers each year—including over 700 veterans, as well as young adults and families, many of whom identify as LGBTQ+. Jericho provides more than 600 units of supportive housing through seven permanent residences in the Bronx and Harlem, along with scattered-site apartments throughout New York City. Our housing-first model is paired with wraparound services delivered by skilled case managers, licensed mental health clinicians, and workforce development specialists. Together, these services support our four pillars of stability: housing, employment, wellness, and family. In 2024, Jericho facilitated over 570 housing placements, helped secure nearly 275 job placements, and delivered over 750 therapy sessions through our in-house Jericho Therapy Program. As we move toward expanding our reach by an additional 2,000 units of housing, we remain committed to helping individuals and families build lasting independence and well-being—one person, one home, and one community at a time. About the Position Jericho Project is seeking a full time Employment Specialist for our Scattered Sites population. Employment Specialist will provide workforce development services to adult participants in order to help them achieve their desirable employment, education, and training goals. Employment Specialist will work closely with the Senior Employment Specialist and the Program Director to coordinate referral services for other needed services. Position: Employment Specialist Location: Fordham Village (Bronx) Reports To: Senior Employment Specialist Status: Non-Exempt Compensation: $55,000.00 to $60,000.00 annualized Responsibilities: • Implement job development strategies that can successfully lead to placing 60 adult participants in jobs annually., • Cultivate and maintain relationships with key employers in industries that match the occupational interests of job seekers in Jericho programs., • Identify employment opportunities that correspond to the level of skills and education of participants., • Customize job development strategies to the individual needs of each job seeker; conduct individualized job search to facilitate participants’ placement in desired jobs., • Develop a job bank comprised of diverse employment opportunities at various levels of competency requirements., • Ensure that business development practices meet the needs of Scatter site families, as well as adults with mental health and substance use disabilities., • Research and keep the WfO team informed of labor market trends, emerging industries, in-demand occupations, and skills/competency requirements., • Screen and match candidates to appropriate positions; facilitate job search and refer candidates for job interviews., • Conduct follow-up with employers and candidates after each referral; manage communication with both parties until a decision is finalized., • Initiate and maintain consistent communication with job seekers for the entire duration of job search; keep job seekers informed of employment prospects, job interviews, and other available opportunities., • Identify and post job fair events regularly., • Work collaboratively with career counselors to facilitate participants’ job search; provide employer feedback related to participants’ job interviews., • Work collaboratively with other Jericho Employment Specialists to maximize resources and availability of employment opportunities for participants., • Complete all required administrative work, both electronic and manual, for recording, documenting, and reporting activities and outcomes related to job development, job search, and job placement., • Conduct occasional employment workshops for participants., • Access community resources to aid participants in their job search, job retention and or re-placement efforts., • Actively participate in monthly team and program specific meetings., • Work in multiple supportive housing facilities to ensure service delivery to all Jericho participants. Requirements: • Bachelor’s degree preferred., • Three or more years of experience as a job developer., • Existing transferable job bank of appropriate employers., • Ability to make 60+ job placements per year., • Experience working with individuals in mental health/substance abuse recovery as well as those experiencing homelessness highly preferred., • Knowledge and experience in helping low-income job seekers find and keep jobs., • High level of computer literacy, good writing and verbal communication skills required., • Ability to work and produce desired performance outcomes in a team environment, high levels of collaboration, cooperation, and teamwork., • Ability to travel within all 5 boroughs of NYC.ADA Specifications: This position requires the ability to lift up to 50 lbs. Ability to travel to various sites. One must possess the ability to speak, hear, see, and write as well as the ability to use a computer and related software programs. Local and/or national travel required and may require some longer weekday/weekend commitments to accomplish related business projects or meet deliverables. EQUAL OPPORTUNITY EMPLOYER We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel welcome and valued. We believe that diversity and inclusion are essential to our success. DISCLAIMER This job description is intended to provide a general overview of the position and its essential functions. It is not intended to be an exhaustive list of all the duties and responsibilities that may be assigned to the staff member. The specific duties and responsibilities of the position may change from time to time, as determined by the needs of the organization. The staff member must be able to perform the essential functions of the position satisfactorily, with or without reasonable accommodation. Reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Powered by JazzHR v12qXf5yD8

Job DescriptionDescription: Do you dream about being part of History and promoting NYC’s most iconic destination for fun? We are looking for an engaging Ride Operator Team Member for Luna Park in Coney Island. About Us: Central Amusement International Inc. (CAI) is an amusement park development and management company located in New York City. In 2003, CAI developed Victorian Gardens at Wollman Rink in Central Park, and in 2010 developed Luna Park in Coney Island, at the site of the birthplace of the amusement industry. CAI is part of the Zamperla Group, which is the worldwide leader in the manufacturing of amusement rides. Join our team as a Dispatcher at the amusement park! As a key member of our operations team, you'll play a crucial role in ensuring effective communication, professionalism, service excellence, and surveillance. Your responsibilities will include receiving and transmitting messages, tracking merchandise, recording important information, and assisting in surveillance activities to maintain the safety and security of our park. Location: Luna Park in Coney Island, 1000 Surf Avenue, Brooklyn, NY 11224, USA Job Description: • Operating telephones and providing information as needed., • Taking calls for assistance and maintaining and documenting call records., • Directing radio traffic and dispatching calls., • Operating two-way radio consoles for effective communication., • Providing information and transferring calls as required., • Monitoring surveillance cameras to enhance park security., • Typing computer operating logs and utilizing Microsoft Office software., • Comfortably handling various computer operations., • Communicating cordially with all team members regarding rides maintenance and service., • Tackling any other duties assigned to support park operations.Requirements:, • Previous experience in dispatching or logistics is preferred., • Friendly and approachable demeanor with excellent communication skills., • Excellent communication and organizational skills are essential., • Ability to multitask and prioritize in a fast-paced environment., • Proficiency in computer software programs such as Microsoft Office and dispatch software is required., • Strong problem-solving skills and attention to detail are necessary., • Ability to work flexible hours, including weekends and holidays. Job Type: Seasonal

Job Description Job title: Recreational Specialist Reports to: Program Director FLSA Status: Non-Exempt (Hourly) / Full Time Date Issued: March 2021 POSITION SUMMARY: The Recreational Specialist is responsible for developing and implementing recreation programs and supervising recreational activities for the program residents. ESSENTIAL JOB FUNCTIONS: Through the employee’s own efforts, the employee accomplishes the following essential functions: • Consult with and report daily to the Program Director to design an effective recreation program., • Liaison with the Department of Education., • Plan a recreational program for residents, assess the needs and interests of residents., • Supervise volunteer staff, instruct, and lead recreational activities. (team games, arts and crafts, dances, etc.), • Organize and promote special events, holiday’s festivals, and pageants., • Issues and collects arts and crafts supplies and equipment safety on a regular basis., • Attends in service programs for staff; conducts training sessions for volunteers., • Develops and maintains contacts with museums, theatres, sporting events, and other cultural programs., • Works with public and private organizations, coordinate outings and field trips for residents., • Maintain up to date records and statistics and document all incidents., • Assist in the implantation of the childcare and parenting program to include recreation and educational activities for the children and their mother, demonstrating effective child rearing techniques. Ensure the timely commencement and closure of daily nursery activities., • Participate effectively in the implementation of the childcare program that will provide sound educational goals that is appropriate to the age and development level of children, which will enable them to make the most of future educational opportunities,, • Assist with the cooperative childcare schedule that will encourage the parents to be involved in the childcare program. Develop and maintain positive working relationship with the parents residing in the facility. Respect the confidential nature of all information about parents residing in the facility. Respect the confidential nature of all information about the parents and children making sure to relay all pertinent information to supervisors., • Ensure safety and proper care of the children during program hours of operation. Teach children personal hygiene and ensure that children’s needs are being met regarding hygiene. Provide a constant learning atmosphere for all children. Engage the children in educational and recreational activities both indoors and outside the program., • Regularly inspect recreational areas and all equipment for safety inspections. Oversee the ordering of supplies and equipment. Plan and supervise the appropriate arrangement of classroom equipment and furniture to endure the safety of all children involved in the program., • Daily inspection, observation, and documentation of possible injuries of children prior to entering the program, documentation of ay medical problems. Participate wherever feasible in relater training opportunities as they become available. Attend all staff meeting and participation and work., • Perform other job duties and special projects assigned by management. ADDITIONAL JOB FUNCTIONS: • Adheres to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook., • Maintain confidentiality and do not disclose information learned through the course of the job with people other than those who need to know including employee information, financial information, client information, etc. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. • Customer Service Orientation: Manages difficult or emotional situations with internal and external stakeholders; Responds promptly to customer needs; Responds to request for service and assistance. Maintains and communicates a positive “can do” attitude with internal and external stakeholders., • Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics., • Systems Thinking: Demonstrates an ability to (a) see how organizational systems (e.g., internal/external conditions, processes, people) interact and influence each other, and (b) how these systems create and contribute to specific issues (e.g., high voluntary turnover) and strengths (e.g., strong customer focus)., • Planning / Organization: Prioritizes and plans work activities; Uses time efficiently: Plans for additional resources; Develops realistic action plans. Leverages tools to manage workflow and reprioritizes accordingly., • Service and Teamwork - Understands the needs and wants of the organization, customers, co-workers, and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization., • Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification., • Written Communication: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information., • Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Upholds organizational values., • Dependability: Follows instructions; Responds to management direction; Takes responsibility for own actions; Keeps commitments., • Initiative: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. • Minimum Required Education & Experience:, • Associates Degree in Child Care related field, • CPR certification, • Food Handlers Certification, • NYS Driver’s License, • Preferred Experience:, • Proven skills in music, sports, applied arts, dance, art & Crafts, etc. required., • Computer Skills:, • Proficient in computer software programs (Word, Excel, Power Point, CARES, etc.), • Language skills:, • Excellent verbal and written communication skills. Reads and comprehends simple instructions, short correspondence, and memos; Writes simple correspondence; Presents information in one-on-one and small groups situations outside stakeholders, clients and other employees. GENERAL PHYSICAL REQUIRMENTS AND WORKING CONDITIONS: • GENERAL WORKING HOURS:, • Generally, this position is Monday through Friday, Days and hour may Include weekends based on the need of the recreational scheduled activities., • WORKING FROM HOME:, • Most essential functions of this job cannot be completed working from home., • TRAVEL:, • May be required to travel about 5% of the time to purchase items or to attend a training or go to the post office as needed., • PHYSICAL REQUIREMENTS:, • The physical activity for the Recreational Specialist is:, • Reaching. Extending hand(s) and arm(s) in any direction., • Walking. Moving about on foot to accomplish tasks and has an ability to navigate from one location to another., • Lifting. Must raise objects from a lower to a higher position or move objects horizontally from position to-to-position., • Feeling. Must be able to perceive attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips. Assesses potential safety threats, such as by exposure to chemicals and heat from malfunctioning equipment., • Talking and hearing. Able to express and exchange ideas by means of the spoken word. Ability to receive detailed information through oral communication and to make the discrimination in sound., • Repetitive motions. Substantial movements (motions) of the wrist, hands, and and/or fingers., • Physical requirements for the Recreational Specialist:, • Sedentary work: Exerting up to 10 pounds of force occasionally and / or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, with walking and standing required only occasionally., • The visual acuity requirements for the Recreational Specialist (including color, depth perception and field vision)., • Required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, viewing a computer terminal; extensive reading; visual inspection to determine the accuracy, neatness, and thoroughness of the work., • The Recreational Specialist will be subject to the following conditions in this position:, • The worker is subject to inside environmental conditions, protected from weather conditions but not necessarily from temperature changes. The physical demands described here are representative of those that must be met by an employee to successfully perform the Essential Functions. Reasonable accommodations may be made upon an employee’s request. This Job Description is not intended, and should not be construed, to be an exhaustive list of all Job Functions, Competencies, Skills and Work Environment/Conditions associated with this job. It is meant to be an accurate reflection of principal job elements useful for recruiting and selecting employees, assigning work and evaluating performance. Additional responsibilities may be assigned, and management retains the right to change this Job Description at any time. Acceptance of this Job Description does not constitute an employment agreement or contract. The Company is an at-will employer and reserves the right to terminate employment for any reason or no reason, with or without notice to the employee. JOB DESCRIPTION ACKNOWLEDGEMENT AND ACCEPTANCE Employee Signature Date Supervisor’s Signature

Job Description Who is a Hockey Broadcast Technician at SMT? Are you a hockey fan? Do you have experience working in a broadcast environment or hands-on experience troubleshooting technology? If you answered yes, here’s your chance to "break away” with SMT as a Hockey Broadcast Technician. Broadcast technicians get the opportunity to work with SMT’s award-winning and globally recognized Player and Puck tracking technology for the New Jersey Devils. This opportunity requires an exceptional attention span to simultaneously monitor computer applications, follow the events of the game without becoming distracted and effectively communicate with other team members and our clients. This position requires reporting to the Prudential Center and candidates must be able to meet this requirement to be considered for the opportunity. This is a seasonal position, with an hourly rate of $25-$30 based on experience. We are hiring for the 2026-27 season, and the interviews will begin in August. What is Your Daily Impact at SMT? As a Hockey Broadcast Technician, you will report to the arena six hours before puck drop to begin prep for your game. Game shifts are typically 8-10 hours based on the length of the game. You will collaborate with our remote studio staff in Durham, NC, fellow on-site SMT teammates and our broadcast partners to ensure our technology is skating at full speed and ready to take the ice. Additional responsibilities include: • Verify all tracking system components are in working order, • Work directly with broadcast mobile unit engineers to confirm video and communication feeds, • Create and continue an open communication platform with NHL and Network personnel, • Communications with NHL & SMT staff onsite and in Durham for pre-game verification of Player and Puck Tracking deliverables, • Operation of the tracking system during games, • Perform system maintenance, when necessary, • Troubleshoot system components – computers, cameras, cables, and networks, • Relay system issues to support staff for repair or replacement What Do You Bring to SMT? • TV broadcast and/or live event production experience, • Knowledge of computer hardware, software, and Windows OS, • Open availability (must be available to work daytime, night, weekend, and holiday games), • Extensive PC gaming skills (use of hotkeys and gaming mice), • Basic understanding of hockey terminology, NHL rules and game play, • A customer service and collaborative mentality, • Excellent attention to detail, • Strong verbal communication and interpersonal skills, • Ability to:, • Quickly process feedback from the system and adjust in real time, • Work well under pressure and complete tasks on time, • Follow daily checklists and other written procedures What Can SMT Offer You? Our broadcast technicians start at $25-30/hour and provide flexible scheduling (based on the Pens schedule). It is not required to work every single home game; however, we are seeking individuals who can work 30+ home games as needed. You will get to work in a highly collaborative and supportive environment, and as we continue to expand and support other sports, high performing technicians may be given the chance to work with different sports broadcasts and technology at SMT Who is SMT? SMT offers an unparalleled level of technology and services unavailable anywhere else in sports. Our suite of products includes fan favorites like data-driven graphics, clock-and-score bugs and virtual solutions as well as behind-the-scenes services such as video-board production, talent prompters and information systems. For 40 years, SMT’s broadcast, events and scoring solutions have played an integral role in the presentation of the world’s most prestigious sporting and entertainment events, from the Olympics to the Super Bowl, Triple Crown, tennis Grand Slams, NASCAR, NHL, NCAA basketball, PGA majors and much more. SMT is headquartered in Durham, N.C., and has divisions in Jacksonville, FL, Fremont, CA, Munich, Germany and Toronto, Canada. Want to learn more about our technology and see our teams in action? Visit SMT.com or follow us on social media. Are you ready to join the SMT Team and become a Game Changer? Apply Now! SMT provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Please let us know when you apply if you need any assistance during the recruiting process due to a disability. SMT participates in E-Verify.

Job Description Care Coordinator Job Description Position Title: Care Coordinator Reports To: Administrator/Office Manager Department: Home Health Care Operations Employment Type: Full-Time Work Hours: Monday–Friday, 9:00 AM – 2:00 PM Position Summary The Care Coordinator is responsible for coordinating patient care services, managing caregiver schedules, maintaining client records, and ensuring effective communication between patients, caregivers, families, referral sources, and agency staff. The Care Coordinator plays a key role in ensuring high-quality care and compliance with agency policies and state regulations. Essential Duties and Responsibilities Patient Care Coordination • Coordinate and schedule home care services for clients., • Match caregivers with clients based on care needs, availability, and compatibility., • Conduct client intake and service coordination activities., • Monitor client satisfaction and address concerns promptly., • Communicate regularly with clients, family members, and caregivers. Staffing and Scheduling • Create and maintain caregiver schedules., • Arrange coverage for call-outs, emergencies, and schedule changes., • Monitor employee attendance and punctuality., • Ensure adequate staffing coverage for all assigned cases. Administrative Responsibilities • Maintain accurate client and employee records., • Process admissions, discharges, and service changes., • Verify authorizations, insurance information, and service hours., • Prepare and organize paperwork for audits and surveys., • Ensure all documentation is complete and compliant. Communication and Customer Service • Answer incoming phone calls and respond to inquiries professionally., • Communicate with insurance companies, case managers, hospitals, and referral sources., • Resolve service issues and escalate concerns when necessary., • Provide excellent customer service to clients and caregivers. Compliance and Quality Assurance • Ensure compliance with agency policies and state regulations., • Monitor caregiver credentials, licenses, and certifications., • Assist with quality improvement and performance improvement activities., • Track incident reports and follow-up actions., • Maintain HIPAA confidentiality standards. Qualifications • High School Diploma or GED required; Associate's Degree preferred., • Previous experience in home health care, healthcare administration, staffing, or customer service preferred., • Knowledge of home care regulations and procedures., • Experience with scheduling software and electronic medical records., • Proficiency in Microsoft Word, Excel, Outlook, and HHAeXchange. Required Skills • Excellent communication and interpersonal skills., • Strong organizational and time management abilities., • Ability to multitask in a fast-paced environment., • Attention to detail and accuracy., • Problem-solving and critical-thinking skills., • Professionalism and confidentiality., • Ability to work independently and as part of a team. Physical Requirements • Ability to sit, stand, and use office equipment for extended periods., • Ability to lift up to 15 pounds occasionally., • Ability to perform administrative and computer-based tasks throughout the workday. Performance Expectations • Maintain accurate and timely documentation., • Ensure timely staffing and schedule coverage., • Promote patient satisfaction and caregiver retention., • Maintain compliance with all agency policies and regulatory requirements., • Demonstrate professionalism, reliability, and excellent customer service at all times. High Class Home Health Care is an Equal Opportunity Employer and is committed to providing quality care and exceptional service to our clients and community.

Job Description The Arc Companies We are seeking a highly motivated and detail-oriented Data Analyst and IT Administrator for the Arc Companies’ real estate, venture and family office activities. Arc is an entrepreneur led firm where bright, creative thinkers have joined together to do venture capital, opportunistic real estate, and portfolio investing. We foster learning from each other and growing personally and professionally. Join the Team! Our new team member will use you will be responsible for interpreting data, analyzing results, and providing actionable insights to drive informed decision-making for all of our teams. In addition, you will work with our outside technology support vendors to manage our on-site and cloud based technology resources. The Role This role will primarily focus on: • Perform exploratory data analysis to uncover trends, patterns, and anomalies, • Serving as internal subject matter expert in the areas of tech, knowledge, and information systems, • Apply statistical and analytical techniques to derive insights from complex datasets, • Conduct hypothesis testing and predictive modeling to support business objectives, • Create visually appealing and interactive dashboards, reports, and presentations, • Collaborate with cross-functional teams to design and deliver actionable insights, • Communicate findings and recommendations to stakeholders using data visualization tools, • Analyze business processes and operations to identify opportunities for improvement, • Collaborate with external managed service provider to perform day to day technology support related to software, hardware and cloud based services Relevant Skills, Qualifications and Experience Desirable • Data science, library science, information systems, information technology, or similar certification or degree, • 2+ years of directly relevant experience, • Knowledge of Microsoft SharePoint would be a plus, • Strong project management skills, • Excellent computer skills, including Excel and other Microsoft Office apps Compensation Range: $80,000 to $100,000 annually, commensurate with knowledge, skills and experience. Location: New York, NY 10017 We are an equal opportunity employer Our team members reflect that we are an equal opportunity organization and always have been. The below is brought to you by our regulatory sponsors. We are, in fact, serious about it. Arc is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws. Arc provides reasonable accommodation to employees and applicants for employment who have disabilities. You may request a reasonable accommodation, in writing, by reaching out to our Human Resources department at: The Arc Companies, Human Resources, 655 Third Avenue, 28th Floor, New York, NY 10017.

Job DescriptionPosition Summary: We are seeking a highly skilled and experienced Refrigeration Technician to join our team at a busy commercial truck dealership. The ideal candidate will have a minimum of 5 years’ hands-on experience working with Carrier and Thermo King transport refrigeration systems. This position is responsible for diagnosing, servicing, and repairing refrigeration units on commercial trucks and trailers. Key Responsibilities: Diagnose and troubleshoot Carrier and Thermo King refrigeration systems Perform routine maintenance, repairs, and installations on reefer units Inspect components, such as compressors, evaporators, and electrical systems Perform refrigeration system recovery, evacuation, and recharging Ensure work is completed to manufacturer standards and customer expectations Maintain accurate service records and work orders Provide clear communication with service advisors and customers Adhere to all safety and environmental regulations Qualifications: Minimum 5 years of experience working with Carrier and Thermo King transport refrigeration units EPA 608 Certification (Type II or Universal) preferred Valid driver’s license with a clean driving record Strong mechanical and electrical diagnostic skills Ability to work independently and efficiently in a fast-paced environment Excellent attention to detail and commitment to quality work Strong communication and customer service skills Preferred Skills: OEM training or certification with Carrier and/or Thermo King CDL (Commercial Driver’s License) a plus Familiarity with diesel engine systems and trailer repair Basic computer skills for diagnostic tools and software Gabrielli Truck Sales is an Equal Opportunity Employer. We value a diverse and inclusive working atmosphere. In furtherance of our culture, all qualified applicants will receive consideration for employment without regard to pregnancy, race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other characteristics protected by law. Gabrielli Truck Sales provides reasonable accommodations for employees and applicants with disabilities or pregnant consistent with applicable law. If you need a reasonable accommodation during the application process, please let us know. Benefits: • Medical and Dental plan, • Paid Holidays, • Paid vacation and sick/personal time, • 401k with an employer match, • EMPLOYER Paid Life insurance benefit, • Gym Reimbursement program

Job Description Under minimal supervision, conducts preventive maintenance, repair, installation, commissioning, and general servicing of systems. Performs point to point check out to verify that controls systems have been installed properly. Completes assigned system commissioning and performs device verification. Troubleshoots and resolves HVAC mechanical, electrical, and controls problems. Properly completes required project documentation. Responds to service calls. Responsible for high levels of customer satisfaction through direct, on site, customer interface. Properly completes required project and service documentation. A key member of the Albireo team, the Service Systems Specialist will be responsible for providing the execution for HVAC Building Automation projects, to include: • Perform start up, checking, testing, system diagnostics and commissioning from system-level controllers to end devices for small to medium sized new or retrofit projects., • Perform preventative and predictive maintenance service activities to ensure optimal performance of system., • Provide emergency service and response to customer sites as dispatched., • Ability to troubleshoot, diagnose and repair and/or replace control components and controls systems. Also, the ability to troubleshoot mechanical, HVAC and electrical issues as related to the BAS Control system operation., • Load and update software on network controllers, field controllers, computers, and servers., • Understand complex control systems including diagnosing and troubleshooting networking and integration., • Perform and execute assigned work efficiently and professionally., • Communicate with customer upon arrival and before leaving the work site. Regularly with customer to become familiar with operating problems. Keep customer informed on the nature of service provided, outstanding issues and recommends system enhancements, upgrades, and or replacement. Promotes the sale of add-on work., • Train the customer in control systems operations including obtaining customer training form, providing training certificates., • Complete, compile and submit job documentation such as commissioning documentation, punch lists, etc. Mark up controls submittals to capture field changes and discrepancies for engineering to create As-Builts., • Interface with service manager, service project manager or subcontractors on projects to coordinate activities as required in an ethical and professional manner. Reports problems or changes to management immediately., • Assist sales by providing technical recommendations for sales leads and proposals for retrofits, upgrades and or enhancements to existing equipment. May assist with job layouts, • Complete and submit timely electronic documentation including but not limited to time sheets, expense reports, and on-site documentation., • Conduct extensive self-study (reading, research, and practice) to improve and maintain technical proficiency in company's product lines. Completes certifications as required by the company. Requirements • Requires extensive knowledge of a variety of electronic or digital control systems, • Vocational School four-year program graduate or an Associate’s degree in electronics, mechanical systems, computer technology, air conditioning or similar field., • Degree may be offset by two years of experience in servicing electronic and or mechanical systems., • Two to four years of increasingly responsible experience in servicing electronic controls and HVAC equipment. Ability to coordinate the work of others on multiple job sites., • Effective interpersonal skills to represent the company to customers and other outside contacts ethically and professionally., • Must have experience in writing as well as demonstrated understanding of computer programs and software applications as related to the HVAC Industry., • Valid Driver’s license with a clean record. Salary Range: $34–$42/hour DOE Benefits • Medical Insurance, • Dental Insurance, • Vision Insurance, • Basic Life Insurance, • Voluntary Life Insurance, • Short Term & Long-Term Disability, • Paid Vacation, • Paid Sick Time, • Paid Holidays, • 401K with Company match Albireo Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description We are seeking a highly skilled and experienced ServiceNow Operations Manager to join our team at Forhyre LLC. The successful candidate will be responsible for managing and leading multiple strategic projects, collaborating with internal and external stakeholders, and ensuring the successful delivery of ServiceNow operations. Qualifications: • 12+ years' experience with software development, design, and architecture, • Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred)., • 7+ years' experience in solution architecture with emphasis on implementation of SNOW technical solutions, • 8+ years' experience in Agile practices, building software in an enterprise environment., • ServiceNow Certified Implementation Specialist and Certified Application Developer certifications., • Proven experience as a technical leader in ServiceNow implementations, with a deep understanding of ITSM and other ServiceNow modules., • Strong expertise in ServiceNow scripting, workflows, and integrations., • Deep enterprise architecture experience, including technical, business, security, and data architecture, • The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in getting results., • Strong capability & ability to drive stakeholder & relationship management with all partners, • ServiceNow Certified Application Developer (CAD) or ServiceNow Certified Implementation Specialist., • Solid understanding and hands-on experience in ServiceNow modules such as Change Management, Incident Management, ITOM, IRM, ITAM, Security vulnerabilities (SecOps)., • Demonstrable experience in designing and implementing ServiceNow solutions to meet business requirements., • Experience with Agile and ITIL practices is a plus. Keys to Success in this Role: • Proven ability to work cross-functionally with teams to deliver successful projects., • Excellent problem-solving skills and ability to think critically., • Strong written and verbal communication skills and client facing skills., • Strong organizational skills with the ability to multitask and prioritize multiple priorities., • Work independently with minimal direction., • Ideal candidates would be ServiceNow experts, and certified. If you meet these qualifications and are excited about the opportunity to join our team at Forhyre LLC, please submit your application for consideration.

Job Description THIS IS NOT A WORK FROM HOME OPPORTUNITY** The Control Center Specialist supports Daikin’s Remote Monitoring business by commissioning, monitoring, and troubleshooting connected HVAC systems to ensure optimal performance and customer satisfaction. This role provides technical expertise through remote, training, reporting, and stakeholder collaboration. The position also partners with internal teams to improve monitoring solutions, supports sales and service initiatives, and serves as a technical subject matter expert for remote monitoring technologies with a voice to further develop monitoring solutions. May include: • Perform onsite and/or remote monitoring commissioning, assist with Remote monitoring commissioning remotely or assist with Remote monitoring network configuration for jobsites. Advice on the setting up of control systems and the commissioning of products including refrigerant charging, addressing, operational data and field settings, • Maintain working relationship with customer stakeholders including, but not limited to- site owner, maintenance/service team etc., to provide complete satisfaction, • Perform Remote monitoring commissioning training for internal employees, and on-site for external sales partners, • Use project management and collaboration platforms such as Jira, Smartsheet, and Microsoft Teams to plan, track, and manage tasks, ensuring on-time delivery of services and reports., • Train backup resources in all aspects of Remote monitoring functionality and actions, • In conjunction with the Field Support Manager, provide information and conduct training sessions pertaining to proper VRV installation techniques, VRV commissioning, controls commissioning and troubleshooting of Daikin indoor units, outdoor units, controls and accessories., • Work with internal teams to learn of changes to equipment and assess their impact on the Remote monitoring business. At the same time provide voice-of -customer input to improve Remote monitoring functionality, • Provide prompt and courteous response to calls coming to Daikin North America’s Remote Monitoring Control Center (DCC). In response to system notifications, troubleshoot operation data from Remote monitoring and provide technical report to customer-within 2 hours of error malfunction and within 8 hours of prediction malfunction, • Create and review operation reports for Remote monitoring sites. Coordinate with internal Tech Service resource and/or with oversea partner to create and distribute periodic reports to the customers within 7 working days of the end of reporting term, • Visit critical jobsites and provide technical assistance. Collect and analyze system data from Daikin systems via Daikin’s proprietary Service Checker tool and provide solutions to customers, • Provide progress with Remote monitoring to management, • Maintain monthly contact with Remote monitoring site stakeholders to provide complete satisfaction., • Help with creating technical literature to promote Remote monitoring business. Participate in Remote monitoring Sales promotion activities as a Remote monitoring technical expert, • Perform additional duties and tasks as requested by manager or supervisor, demonstrating flexibility and responsiveness to evolving business needs., • Understanding the workings of Remote monitoring technology through internal resources and self-study Nature & Scope: • Applies advanced knowledge of job area typically obtained through advanced education and work experience, • Manages projects and processes while working independently and with limited supervision, • Coaches and reviews the work of lower-level professionals, • Problems faced are difficult and sometimes complex; takes a new perspective on existing solutions Knowledge & Skills: • Universal Refrigerant Handling Certification required, • Ability to apply knowledge of refrigeration and air conditioning theory and structural layout., • Excellent communication skills and interpersonal skills to interact effectively with diverse client groups, • Demonstrated technical skills to explain product functionality to customers, • Ability to present technical seminars for customers in conjunction with sales engineers, • Proficient computer skills, such as Outlook, Word, Excel, and PowerPoint, • Must be able to travel on business or work beyond normal work hours as necessary, • Ability to apply good judgment, strong work ethic, and integrity on the job., • Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), plus project management and CRM software such as Jira, Smartsheet, Salesforce, and Asana., • Ability to present technical seminars for customers in conjunction with sales engineers, using modern virtual platforms., • Data-driven mindset with ability to create dashboards, reports, and analytics summaries from multiple software sources. Experience: • 4+ years of HVAC industry experience preferred Education/Certification: • Bachelor’s Degree preferred OR • Associate's Degree or HVAC Certificate suggested People Management: No Physical Requirements / Work Environment: • Must be able to perform essential responsibilities with or without reasonable accommodations Reports To: Manager, Digital Tools and Remote Monitoring Salary Range$72,810.00 to $91,040.00 USD Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Job DescriptionDescription: The HVAC Estimator is responsible for developing accurate, competitive, and timely cost estimates for commercial HVAC installation, replacement, renovation, and maintenance projects. This role reviews project plans, specifications, and site conditions to prepare detailed labor, material, equipment, and subcontractor estimates that support successful project execution and profitable operations. The HVAC Estimator works collaboratively with Project Managers, Operations, Sales, Purchasing, and vendors to ensure estimates are complete, accurate, and aligned with project requirements. This position also participates in internal quote reviews to verify pricing accuracy and consistency prior to proposal submission. Occasional travel may be required to conduct site walks, pre-bid meetings, and field verification for larger or more complex projects. Essential Duties and Responsibilities • Review mechanical drawings, specifications, schedules, and project documents to prepare accurate HVAC material, labor, equipment, and subcontractor cost estimates., • Perform detailed quantity takeoffs for HVAC equipment, ductwork, piping, controls, insulation, and related mechanical systems., • Identify and evaluate all cost factors, including labor, materials, equipment, subcontractors, permits, freight, and project-specific requirements to develop complete and accurate estimates., • Solicit, review, and analyze vendor and subcontractor quotations to ensure competitive pricing and compliance with project specifications., • Build and maintain strong working relationships with manufacturers, suppliers, and subcontractors to obtain the best value and support successful project execution., • Participate in internal quote review meetings to verify pricing accuracy, scope completeness, and consistency before proposals are submitted to customers., • Prepare detailed estimate summaries, bid proposals, and supporting documentation for review by Project Managers and company leadership., • Collaborate with Project Managers, Operations, and Sales to clarify project scope, identify value engineering opportunities, and ensure accurate project budgeting., • Attend pre-bid meetings and conduct site walks, as needed, to verify existing field conditions and support accurate estimating. Occasional travel may be required for larger or more complex projects., • Maintain organized estimating files, historical cost data, and vendor pricing information., • Demonstrate strong analytical, organizational, and time management skills while managing multiple estimates and meeting deadlines in a fast-paced environment., • Adapt to changing project priorities and business needs while maintaining a high level of accuracy and attention to detail., • Exhibit professionalism, initiative, and a collaborative approach when working with internal teams, customers, vendors, and subcontractors., • Perform other duties and responsibilities as assigned.Requirements: EDUCATION, EXPERIENCE and TRAINING: Bachelor’s degree from a four-year college or university preferred or equivalent experience/training. At least five (5) years’ experience with HVAC/R Mechanical Service Provider in an estimating capacity preferred. COMPUTER SKILLS: Proficient in Microsoft Office Applications and applicable software systems. Proficient with construction estimating software. WORK ENVIRONMENT / PHYSICAL REQUIREMENTS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This position works in an environment with moderate noise level. (Examples: business office with computers and printers, light traffic). Usual office environment with frequent sitting, walking, standing, and occasional climbing, stooping, kneeling, crouching and balancing. Frequent use of eye, hand, and finger coordination enabling the use of office machinery. Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices such as telephone. The employee must occasionally lift and /or move up to 20 pounds. Ability to read and understand work instructions.

Job DescriptionBenefits/Perks • Careers Advancement Opportunities, • Competitive CompensationJob Summary We are seeking a qualified and caring Dental Assistant to join our team! As a Dental Assistant, you will provide top-notch dental care that makes our clients feel like family. You will provide assistance to the dentist during exams and procedures and complete administrative tasks such as scheduling appointments. The ideal candidate has an associate's degree from a certified school and previous experience as a Dental Assistant. If you’re friendly, outgoing, and committed to creating a fantastic dental experience, we want to hear from you! Responsibilities • Welcome patients into the treatment area and make them feel comfortable, • Discuss the dental care plan with patients and answer any questions they have, • Take vital signs and accurately record medical history, • Prep sterilized equipment and make it available to the dentist for exams and procedures, • Assist the dentist during procedures and exams, • Adhere to all health and safety regulations and office policies, • Schedule appointmentsQualifications, • Previous experience as a dental assistant preferred, • Knowledge of dental documentation and coding, • Familiarity with CAD (Computer-Aided Design) software for dental prosthetics is a plusExperience:, • Dental assisting: 1 year (Required) Licenses • X-Ray License required, • RDA preferred

Job DescriptionDental Assistant We are looking for a reliable and experienced Dental Assistant to join our team and support the dentist in providing an excellent patient experience. The ideal candidate is organized, detail-oriented, personable, and comfortable working in a fast-paced private practice. You will play an important role in keeping the clinical team running efficiently by providing chairside assistance, preparing treatment rooms, supporting patient care, and maintaining proper sterilization and infection-control standards. Parking Available Responsibilities • Welcome and comfortably assist patients throughout their visit, • Prepare patients for dental treatments and examinations, • Prepare treatment rooms, instruments, equipment, and materials, • Assist the dentist with four-handed dentistry, • Take dental X-rays and perform iTero scans, • Sterilize and disinfect instruments and treatment areas according to regulations, • Maintain clean, organized, and fully stocked operatories, • Provide patients with oral hygiene and post-operative care instructions, • Perform lab tasks as directed, • Assist with regulated clinical procedures as permitted by applicable requirements, • Schedule follow-up appointments and support patient flow, • Maintain accurate and timely patient records, • Follow all OSHA, infection-control, and office safety protocols, • Support the dentist and clinical team with other day-to-day patient care needsQualifications & Skills, • Minimum 2 years of dental assisting experience in a private practice, • Strong knowledge of dental instruments, procedures, and sterilization protocols, • Experience with dental X-rays and digital scanning; iTero experience preferred, • Understanding of OSHA, infection-control, and health & safety regulations, • EFDA certification or experience with expanded functions is a plus, • Strong computer skills and ability to learn dental software and technology, • Excellent communication and interpersonal skills, • Friendly, professional, and patient-focused approach, • Strong attention to detail and organizational skills, • Reliable, punctual, and able to work effectively as part of a team, • High school diploma required; completion of a dental assisting program preferred, • Additional certifications or training, such as EFDA, are a plus Job Types: Full-time, Part-time Skills: • General Practice, • Digital X-rays, • Treatment Planning, • Dentrix, • Dentrix Ascend Benefits: • Medical, • Dental, • 401k, • PTO, • Bonuses Compensation: • $25-$29/hour

Job Description TITLE: Case Aide LOCATION: Brooklyn REPORTS TO: Director of the Program DEPARTMENT: Family Support Services SCHEDULE: Full -Time $1,000 Hiring Incentive AGENCY BACKGROUND: MercyFirst is a not-for-profit human and social service agency that has been serving children and families in need since founded by the Sisters of Mercy/Hermanas de las Misericordia in 1894. Today our agency continues to address the emotional and physical needs of children and families in Brooklyn, Queens, Staten Island and across Long Island through innovative treatments and life-changing interventions. We provide community-based prevention and family foster care services, group homes in the community for struggling children and families within the child welfare and juvenile justice systems, and short-term residential services for unaccompanied migrant children. Each year, MercyFirst serves more than 3,000 children, teenagers and families overcome enormous obstacles, re-imagine their futures, and develop their full potential. PROGRAM BACKGROUND: Family Support Programs provide family focused assistance utilizing a Solution Based Casework model which focuses on goals to stabilize and support families. Promoting skill acquisition and behavior change which aligns to the promotion of child well-being outcomes. SUMMARY OF POSITION: The Case Aide should embrace diversity and have an open mind when working with the families we serve. This employee will have to document all contacts in appropriate computer systems within established time limits. Respond to Client requests for information. Must respond to emergencies as needed or directed. Meet each child and assess needs individually to determine if child is meeting assessment requirements. Must be able to communicate well with Parents and everyone involved in the family’s life: medical, schools, lawyers and more. Conduct thorough safety hazard inspections of the home. Promote a team-spirit engaging in an important level of collaboration between the Case Aide, Caseworker and Family Team Coordinator. Be flexible with time and appointment arrangements. REQUIRED QUALIFICATIONS: • High School Diploma and related work in social work field., • Minimum six (6) months of office and/or casework experience., • Must maintain a valid Driver’s License with a satisfactory driving record., • Excellent organizational and communication skills including the ability to de-escalate conflicting communication., • Type a minimum of thirty-five (35) words per minute (wpm)., • Proficiency in Microsoft Office software, • Ability to file and track case information through paper and data entry. RESPONSIBILITIES: • Conduct home visits with birth parents, foster parents, and/or resource persons in accordance with mandates., • Document all contacts in appropriate computer systems within established time limits., • Monitor and document each home visit, family/sibling visits., • Respond to emergencies as needed and/or directed., • Answer and direct phone calls appropriately., • Respond to Client requests for information., • Maintain timely data entry into multiple computer systems., • Maintain tracking systems of reports coming due and completed., • Maintain and manage mail distribution/processing., • Conduct general typing and filing., • Be able to maintain and manage a vast amount of paperwork., • Be able to communicate with lawyers, doctors, school personnel and anyone involved with the family., • Maintain appropriate boundaries., • Follow all MercyFirst’ s established policies and procedures., • Understanding and willingness to commit to the Agency’s Mission, core values, Sanctuary commitments, and DEIB principles. BENEFITS/PERKS: • A comprehensive health insurance package including medical, dental and vision plans for you and your family., • 403B retirement benefits, • Employer-paid life insurance and long-term disability insurance, • Generous paid time off (vacation, personal, sick, twelve paid holidays), • Free employee assistance program through National EAP, • Insurance discounts for our staff and their families, • Training to support professional and personal development., • Employee wellness program, • Employee recognition activities Salary Range: $43,779-$47,779 Hiring Incentive-$1,000 after 500 worked hours MercyFirst is an inclusive, anti-racist, multicultural organization and an Equal Opportunity Employer who welcomes prospective employees from diverse backgrounds for all levels at the agency. We strive for a workforce that is reflective of the communities we serve, and do not discriminate on the basis of actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, sex, sexual orientation, gender identity and/or expression, disability, age (18 and over), military status, prior record of arrest or conviction, marital status, partnership status, care giver status, pregnancy, genetic information or predisposition or genetic characteristic, unemployment status, status as a victim or witness of domestic violence, sex offenses or stalking, consumer credit history, or any other status protected by federal, state, and/or city law. This includes, but is not limited to, employment actions against and treatment of employees and applicants for employment. \nCompany Description We are a non-profit agency for children and family services. A career with MercyFirst, an innovative, community-based social service agency, can be meaningful in so many ways. Be part of an organization committed to making a positive difference in the lives of children and families struggling to make their way in the world. In addition to the rewarding work we accomplish as a team each day, MercyFirst also has generous compensation and benefits offerings, a great client and employee-focused internal culture, and career advancement opportunities. We are seeking qualified and motivated professionals who want to help MercyFirst build lasting foundations for children and youth with complex needs, and help them overcome and recover from trauma and prepare for a promising future. MercyFirst is an inclusive, anti-racist, multicultural organization and an Equal Opportunity Employer who welcomes prospective employees from diverse backgrounds for all levels at the agency. We strive for a workforce that is reflective of the communities we serve, and do not discriminate on the basis of actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, sex, sexual orientation, gender identity and/or expression, disability, age (18 and over), military status, prior record of arrest or conviction, marital status, partnership status, care giver status, pregnancy, genetic information or predisposition or genetic characteristic, unemployment status, status as a victim or witness of domestic violence, sex offenses or stalking, consumer credit history, or any other status protected by federal, state, and/or city law. This includes, but is not limited to, employment actions against and treatment of employees and applicants for employment. We are a non-profit agency for children and family services. A career with MercyFirst, an innovative, community-based social service agency, can be meaningful in so many ways. Be part of an organization committed to making a positive difference in the lives of children and families struggling to make their way in the world. In addition to the rewarding work we accomplish as a team each day, MercyFirst also has generous compensation and benefits offerings, a great client and employee-focused internal culture, and career advancement opportunities.\r\n\r\nWe are seeking qualified and motivated professionals who want to help MercyFirst build lasting foundations for children and youth with complex needs, and help them overcome and recover from trauma and prepare for a promising future.\r\n\r\nMercyFirst is an inclusive, anti-racist, multicultural organization and an Equal Opportunity Employer who welcomes prospective employees from diverse backgrounds for all levels at the agency. We strive for a workforce that is reflective of the communities we serve, and do not discriminate on the basis of actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, sex, sexual orientation, gender identity and/or expression, disability, age (18 and over), military status, prior record of arrest or conviction, marital status, partnership status, care giver status, pregnancy, genetic information or predisposition or genetic characteristic, unemployment status, status as a victim or witness of domestic violence, sex offenses or stalking, consumer credit history, or any other status protected by federal, state, and/or city law. This includes, but is not limited to, employment actions against and treatment of employees and applicants for employment.

Job DescriptionVP/Director of Technical Product Marketing Location: NYC Metropolitan Area, Hybrid About the Role We're seeking an experienced VP/Director of Technical Product Marketing to lead our product marketing function for the region from our US office. This is a strategic leadership role where you'll shape how enterprises understand and adopt our trust and safety solutions. You'll be responsible for developing region-specific go-to-market strategies, driving product positioning that resonates with local markets, and establishing Pixalate as a thought leader in ad fraud prevention and digital trust. This role offers the unique opportunity to build and scale product marketing capabilities in one of the world's fastest-growing digital advertising markets while working with cutting-edge technology that's transforming the industry. Key Responsibilities Strategic Leadership • Define and execute the product marketing strategy, aligning with global objectives while addressing regional market dynamics, • Develop compelling product positioning and messaging that communicates Pixalate's unique value across trust and safety, fraud prevention, and compliance solutions, • Lead go-to-market planning and execution for product launches, feature releases, and market expansion initiatives across the region, • Build and maintain relationships with key industry stakeholders, including advertisers, publishers, agencies, and technology partnersProduct Marketing Excellence, • Translate complex trust and safety technology into clear, compelling value propositions for diverse audiences including advertisers, publishers, and platforms, • Create high-impact product collateral including presentations, case studies, solution briefs, whitepapers, and competitive analyses tailored to US markets, • Drive product naming, positioning, and messaging initiatives that differentiate Pixalate in competitive markets, • Develop and maintain comprehensive competitive intelligence, understanding how regional and global competitors position their solutionsMarket Expertise & Thought Leadership, • Maintain deep expertise in ad fraud, brand safety, privacy compliance, and trust and safety challenges specific to US markets, • Represent Pixalate at industry events, conferences, and panels as a product expert and thought leader, • Engage with industry bodies and working groups (IAB, MRC, TAG, local equivalents) to shape industry standards and practices, • Stay ahead of emerging fraud tactics, regulatory changes, and market trendsCross-Functional Collaboration, • Partner closely with product management, engineering, and data science teams to understand product capabilities and roadmap, • Work with sales and business development teams to enable effective product demonstrations, presentations, and customer conversations, • Collaborate with customer success teams to gather customer insights, develop case studies, and identify product marketing opportunities, • Support global marketing initiatives while ensuring regional relevance and adaptationAnalytics & Optimization, • Implement metrics-driven approaches to measure product marketing effectiveness and campaign performance, • Analyze market data, customer feedback, and competitive intelligence to inform product positioning and strategy, • Provide data-driven recommendations to influence product pricing, roadmap, and go-to-market prioritiesQualifications Required Experience & Background • 8+ years of product marketing experience in B2B SaaS, with at least 10+ years in technology or cybersecurity-related roles, • Proven track record in senior product marketing roles at ad tech, fraud prevention, cybersecurity, or enterprise security companies, • Deep expertise in at least one of the following domains: ad fraud prevention, brand safety, cybersecurity threat intelligence, or trust and safety technologies, • Demonstrated success developing and executing go-to-market strategies that drive revenue growth in enterprise markets, • Experience working in or marketing to the region with understanding of regional market dynamics and cultural nuancesTechnical Competency, • Technical background (computer science, engineering, or equivalent) with ability to understand complex fraud prevention and trust and safety technologies, • Strong understanding of digital advertising ecosystems, programmatic advertising, and ad tech infrastructure, • Knowledge of fraud detection methodologies, malware, botnets, and threat intelligence concepts, • Familiarity with data privacy regulations across APAC markets (PDPA, GDPR implications, etc.)Skills & Attributes, • Exceptional communication and storytelling abilities with proven success creating compelling product narratives, • Strong analytical mindset with comfort working with data, metrics, and performance indicators, • Entrepreneurial spirit with hands-on approach and "do-whatever-it-takes" attitude, • Experience presenting to C-level executives and technical audiences alike, • Comfortable working across time zones to collaborate with global teams, • Track record of success in fast-paced, high-growth technology companiesPreferred Qualifications, • Experience with AI/ML applications in fraud prevention or trust and safety, • Understanding of mobile ecosystem challenges for fraud detection, • Established relationships with advertising industry stakeholders, • Experience managing or mentoring product marketing teams, • Background in enterprise security or payment fraud preventionWhat We Offer, • Leadership role with significant impact on expansion strategy, • Opportunity to shape the future of trust and safety in one of the world's most dynamic digital advertising markets, • Collaborative, data-driven culture that values bold ideas and fearless execution, • Competitive compensation package including equity participation, • Professional development opportunities and exposure to cutting-edge technology, • Work with a globally distributed team of passionate professionalsAbout Us We're the leader in fraud detection and privacy compliance for digital advertising, protecting billions in ad spend for Fortune 500 brands and major ad platforms. As fraudsters increasingly use AI to create sophisticated attacks, we're building the next generation of AI-powered detection systems to stay ahead. Our platform has been used to unearth multiple high-profile criminal and illegal surveillance cases, including: • UNICEF: Pixalate was recently recognized by UNICEF as a Key Innovator for protecting children’s online privacy. & UNICEF Global Compliance Tech case study, • Gizmodo: An iCloud Feature Is Enabling a $65 Million Scam, New Research Says, • Adweek: A 7-Figure Ad Fraud Scheme Running on Roku Underlines Murkiness of CTV, • Washington Post: Your kids’ apps are spying on them, • Pro Publica: Porn, Piracy, Fraud: What Lurks Inside Google’s Black Box Ad Empire, • ABC7 News: The State of Children's Privacy Online, • NBC News: How many apps are tracking your childrenOur team of lawyers, data scientists, engineers, economists, and researchers spans globally with presence in California, New York, Washington, DC, London, and Singapore. Our Culture We believe in small teams that produce high output. Slack is a way of life and short emails are encouraged. We value a fearless attitude and bold ideas. Chess players do well here. Titles don't mean much - you attain respect by producing results. Everyone's a data addict and analytical thinker who thrives on collaboration. Our Benefits At Pixalate, we offer an extremely competitive salary, outstanding benefits, and a dynamic work environment. You will have the opportunity to work on pioneering technologies alongside some of the brightest minds in the industry. If you're passionate about maintaining high software quality and thrive in a fast-paced, challenging environment, you'll fit right in. • Excellent benefits package, including medical, dental, and vision insurance, • Premiums 100% covered for employees and 50% covered for dependents, • Unlimited PTO, • 401k, • Monthly internet reimbursement, • Casual work environment, • Opportunity for advancement, • Fun annual team events, • Being part of a high performing team that wants to win and have fun doing it #LI-MW1 Powered by JazzHR w6qne7cU0W

Job Description:\n\nThe New York Climate Exchange (“The Exchange”) seeks a visionary leader to serve as Chief Advancement Officer (CAO). This is a unique opportunity to build and lead a fundraising organization from the ground up in collaboration with diverse partner organizations focused on affecting real change battling the biggest crisis of our time — climate change. The CAO will serve as a senior leader for The Exchange, setting strategic direction for fundraising and executing a multi-year, comprehensive development strategy to support the organization’s critically important mission as well as to significantly increase its visibility in New York City and ultimately on the global stage. This position will require a seasoned, entrepreneurial development professional who seeks to play a key role in building a sophisticated and sustainable philanthropic model for an emerging organization. The CAO will be an experienced leader, comfortable with ambiguity, familiar with solving complicated, nuanced problems and working in complex organizations, and skilled at leading through influence. They will work in collaboration with the CEO and partner organizations to secure principal and transformational gifts. The Exchange is committed to identifying a diverse hiring pool for the CAO role. The position will report to the Chief Executive Officer (CEO). Salary and Benefits Salary for the CAO is between $290,000 – $310,000 per year. The position includes eligibility for generous health and retirement benefits, and paid time off/sick leave. Salary will be set based on a variety of factors, including but not limited to qualifications, experience, education, licenses, and specialized training. The above hiring range represents The Exchange’s good faith and reasonable estimate of the range of possible compensation at the time of posting. Responsibilities Under the direction of and working closely with the CEO, the CAO will undertake the following responsibilities: Executive Leadership & Planning Collaborate with the CEO and other senior leaders to ensure the success of The Exchange by taking responsibility for creating and executing a significant capital campaign. Develop and implement strategic, complex and innovative fundraising plans to achieve a sustainable fundraising program that will support the mission of The Exchange from start-up through subsequent growth phases. Work with senior leaders to identify and refine giving priorities across capital, operational, and programmatic needs, fostering strategic partnerships with colleagues to address their priorities for fundraising while advancing the highest impact giving opportunities for The Exchange overall. Maintain strong working relationships with core and affiliate advancement partners to maximize collaborative fundraising efforts, ensuring strategic participation and coordination in the oversight of complex solicitations on behalf of The Exchange. Keep partners regularly informed and secure their support for proposed policy recommendations. Formalize fundraising expectations and policies for how partners will work together, including a process to resolve any potential conflicts regarding access to prospective donors. Fundraising & External Relations Update and refine strategies for existing prospects and donors and personally manage a portfolio of transformational gift ($10M+) and principal gift ($1M-$9.99M) prospects with the highest-level capacity, moving them through the stages of identification, cultivation, solicitation and stewardship. Securing transformative gifts will be a high priority during the early stages of The Exchange’s evolution. Identify and create new relationships with top-level donors and prospects with a known interest in supporting climate, sustainability, and environmental justice initiatives. Engage current donors and partner institutions in this process as appropriate. Lead and oversee the involvement of the CEO, members of the Senior Leadership Team, the Board of Directors, and other senior Exchange stakeholders in Development activities. Manage connections between current and prospective donors and these leaders, providing staffing, strategic guidance and support. Strategically engage these parties in the work with prospective donors when appropriate, exercising sound judgment and efficiently communicating prospect strategies. Develop and implement a strategic plan for new donor engagement (through formal and informal advisory opportunities) and event programming that deepens connections and cultivates volunteer leadership. Recruit and support a high-level development volunteer body that can assist in the identification, cultivation, and solicitation of principal and transformational gifts for The Exchange. Plan and coordinate strategic, high-quality development events geared toward high-level donors, ensure development of appropriate program content, and negotiate staff responsibilities surrounding each event. Ensure that events have a clear and defined advancement purpose, are efficiently managed to the bottom line, and that follow-up initiatives are in place. In collaboration with communications and marketing colleagues, oversee the creation of compelling messaging and case statements in support of fundraising strategies. Management and Oversight Revisit, revise as necessary, set, and endorse fundraising financial goals and targets for FY27-FY28 related to capital and operating financial needs. Evaluate and refine the initial Advancement staffing plan, including the identification and definition of additional positions necessary to support the goals and objectives of a start-up fundraising program. Recruit, manage, train, mentor and evaluate a dynamic, innovative, high-performing, diverse and inclusive team of development professionals. In collaboration with the CEO and Senior Leadership Team prepare and oversee the Advancement team budget, using sound fiscal management and with attention to the efficient allocation of resources. Continually enhance the menu of funding and recognition opportunities, with a primary focus on the principal and transformational gift levels. Champion efficient processes and data-informed decision making to guide the work of the Advancement team. Assess, refine, and oversee all polices and infrastructure for development procedures, donor database, gift acceptance, gift acknowledgement, research, and other systems-related aspects of the fundraising program. Other Considerations Travel in support of The Exchange’s philanthropic priorities, including events and personal cultivation and solicitation visits with the CEO, Exchange leaders, and coalition partners. The CAO will give particular attention to effectively leveraging the existing network and diversity of relationships already established through initial funders’ uniquely high visibility. Assist in translating exciting research and program activity into philanthropic objectives. Design and implement opportunities for authentic principal and transformational donor engagement and build partnerships with coalition institutions, ensuring strategic participation and coordination to increase the likelihood of a successful effort. Position-related Qualifications Minimum of 10 years of experience in progressively responsible development leadership positions, which includes work in all functional areas and participation in a major capital campaign (planning, implementation, management, and successful conclusion). Demonstrated track record of successful frontline fundraising for an institution of higher education, nonprofit organization, or other environment of similar complexity with multiple stakeholders; previous work experience in higher education or on environmental issues is preferred. Experience with the regional, national, and international climate funding community with a working knowledge of language and content is strongly preferred. Relationships within the New York City climate community will also be greatly valued. Hands-on principal gift ($1M-$9.99 million) and transformational gift ($10+ million) experience, including cultivation through solicitation and stewardship, preferably on a national and international scale, as well as experience working with planned giving, large and sophisticated corporate and foundation partners, and annual fund strategies for developing the next generation of leadership donors; success in securing gifts from both defined and undefined constituencies. Particular strength in developing strategic and comprehensive fundraising plans, executing against these plans to achieve goals and objectives, developing fundraising strategies and experience working directly with the most senior levels of an organization is very important; ability to effectively strategize and engage various groups and constituents, including alumni, donors, and major benefactors. Demonstrated commitment to and understanding of how to build diversity and inclusion in the advancement function; culturally competent with respect to issues such as racial, cultural, religious, sexual, and gender identity. Ability to develop trust and strong collaborative working relationships; experience nurturing and motivating high-level volunteers and expressing appreciation for their role in building an effective development network. Demonstrated ability to extract and analyze data to make effective, efficient decisions about strategy and process. Experience preparing and communicating analysis and reporting on revenue and growth trends to a variety of audiences. Experience in high-level philanthropy and an understanding of the style, high level of detail, and impeccable customer service required; knowledge of the donors, strategies, and trends in New York City philanthropy and the ability to navigate the city's philanthropic elite preferred. Personal Characteristics Commitment to, and passion for, the mission of The New York Climate Exchange; ability to communicate and create excitement about mission, vision, programs, and fundamental strengths of this historic initiative. A penchant for diplomacy and the ability to work collaboratively with other colleagues while demonstrating cultural sensitivity and a strong respect for differences; must be a team builder who takes a nonhierarchical approach to leadership and understands that they are part of a team and may not always be in the spotlight. Superior presentation skills, including the presence to deal effectively with corporate, government and academic leaders, faculty, researchers, senior administrators, donors, prospects, and volunteers, together with the ability to make the appropriate connections among members of these groups and to nurture strong and long-lasting individual and institutional relationships. Excellent communication skills, including the ability to write and speak clearly and effectively and deliver an effective, coherent, and consistent message; a communication style that is open, succinct, cordial, and compelling. Previous proposal writing experience. Strong computer skills, which should include desktop software, databases, and networked information systems; familiarity with technology and other innovations that can streamline the development process. New York Climate Exchange Staff Core Competencies Develops and implements solutions that show understanding of how partners and/or own work achieves results that are financially, environmentally, and socially sustainable. Shares new insights based on in-depth understanding of clients/partners and recommends solutions for current and future needs of clients/partners. Initiates collaboration across boundaries and broadly across The Exchange, partner organizations, and other relevant institutions. Makes choices and sets priorities with The New York Climate Exchange corporate perspective in mind. Helps others to understand problems, partner and client needs, and the underlying context. Recognizes the value of diverse perspectives and lived experiences and applies a critical lens to systemic sources of bias and discrimination. Applies critical thinking and seeks input and experience from others to recommend a course of action consistent with The Exchange’s strategy. Evaluates risk and anticipates the short- and long-term implications of decisions. Commits to a decision and acts once it has been reached. Applications should include a cover letter and CV/resume. Please note that you must be able to work in the United States as The Exchange does not yet have visa-sponsoring capabilities. The New York Climate Exchange provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, height, weight, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Note: Research indicates that men tend to apply for jobs when they meet just 60% of the criteria, while women and people from other marginalized groups only apply if they are a 100% match. If you are passionate about our mission and think you have what it takes to be successful in this role even if you don’t check all the boxes, please apply. We’d appreciate the opportunity to consider your application. You must be able to work in the United States as The Exchange does not yet have visa-sponsoring capabilities. Powered by JazzHR 33vKOt9mfU

Job Description Multiple US home bases · Cross-country deployments · 2–3 month contract with conversion path Help us build a world-class AV testing operation KoteiTSP is building a world-class autonomous vehicle and ADAS testing operation across North America — and we're hiring Vehicle Test Operators across our US locations to scale the program. You'll be on the road operating instrumented test vehicles for one of our OEM partners, capturing the multi-terabyte sensor datasets (LiDAR, radar, cameras, prototype hardware) that train the next generation of autonomous driving systems. This is hands-on technical work embedded with engineers, not a desk job and not a generic driving job. We need people who can understand vehicle systems and data pipelines, troubleshoot equipment, and think like engineers in the field. If you want to be part of building something significant — and see the country coast to coast doing it — keep reading. How the role actually works You'll be deployed in two-person teams: one operator focused on driving, one focused on data and systems. Cross-training is built into the program — both team members can swap roles, troubleshoot the same equipment, and back each other up. We pair people deliberately for safety, redundancy, and faster problem-solving when something goes wrong on the road. A typical day on deployment: • Pre-trip vehicle and equipment checks with your partner, • 6–8 hours operating planned test routes in the deployment region, • Live monitoring of in-vehicle data collection systems, • Real-time documentation of test conditions, anomalies, and observations, • End-of-day data offload, written test report, equipment handoff, • Direct collaboration with KoteiTSP and OEM engineering teams (in-person or remote) About the travel — read this carefully This is a deployment-style role. When the project deploys to a region, you go with it and stay there for the duration of that deployment. • Workweek: Monday to Friday on-vehicle in the deployment city. You're paid for hours worked Monday through Friday., • Weekends: Spent in your deployment-region accommodation. You don't fly home each weekend — you stay in the project city until the deployment wraps., • Deployment cities: Major metros across the US, coast to coast — Phoenix, Las Vegas, Austin, Dallas, Pittsburgh, Detroit, Columbus, Los Angeles, San Francisco, Seattle, Miami, New York, Boston, and others as program needs evolve., • Deployment length: Typically several weeks to multiple months in a given region before rotating., • What we cover: Accommodations (hotel or Airbnb, booked and paid by KoteiTSP) and travel to and from the deployment city., • What we don't cover: Per diem for meals or personal expenses. You're paid for Monday–Friday work; weekend living costs in the deployment city are your own., • Home base: One of our US locations — Detroit, MI / Columbus, OH / Torrance, CA — where you onboard and return between deployments. If you need to be home most weekends, this role isn't a fit. If extended travel and seeing the country sounds like an upside rather than a sacrifice, you'll do well here. What we're looking for Required: • Strong written and verbal English communication. You'll write daily test reports, communicate technical observations clearly to engineers, and represent KoteiTSP professionally on deployments with OEM partners., • Post-secondary education in engineering, computer science, automotive technology, mechatronics, or a related technical field — or equivalent hands-on professional experience., • Technical aptitude. Comfortable with laptops, data logging tools, basic command-line work, and following precise technical procedures. Able to learn new in-vehicle hardware and software systems quickly., • Valid US driver's license with clean motor vehicle record for the last 3 years (no DUIs, no major infractions)., • Comfortable driving 6–8 hours per day across varied conditions and seasons., • Legally authorized to work in the United States (we are not sponsoring visas for this role)., • Willing and able to deploy to project cities for extended periods (multiple weeks at a time). This is non-negotiable and core to the role., • Detail-oriented, professional, and a clear communicator in customer-facing settings. Bonus — these will help you stand out: • Engineering or technical degree from a US university (Michigan, Michigan State, Ohio State, Kettering, Lawrence Tech, USC, UCLA, Cal Poly, Carnegie Mellon, Georgia Tech, Purdue, etc.), • Automotive technology, mechatronics, or technician diploma from a US technical college or community college, • Prior test driver, vehicle operator, or fleet operations experience (Waymo, Cruise, Aurora, May Mobility, Motional, Zoox, Tesla, Ford, GM, Stellantis, Honda, Magna, IDIADA, Kett, or similar), • Hands-on automotive technical experience (ASE certification, dealership tech, mechanical/electrical training), • Familiarity with sensor systems, CAN bus, ROS, Linux, or vehicle networking What we offer • Hourly rate: $23–25 USD, commensurate with experience, plus overtime, • Accommodations fully covered during deployments — hotels or Airbnbs booked and paid by KoteiTSP, • Travel to and from deployment cities covered, • Paid training and ramp-up before you're solo on the road, • Two-person team structure with built-in cross-training across operator and data/systems roles, • Direct exposure to autonomous driving technology and our engineering team, • 40–50 hours per week typical, occasional weekend availability when test schedules require, • 2–3 month contract with strong path to permanent for top performers as we scale the program Logistics • Home bases: Detroit, MI / Columbus, OH / Torrance, CA. Onboarding and equipment handoff happen at your assigned home base., • Deployment destinations: major US cities, coast to coast., • Start date: rolling., • Pre-employment requirements: clean Motor Vehicle Record, criminal background check, pre-employment drug screen (safety-sensitive role).

Job Description The Guest Relations Specialist position offers a unique opportunity for individuals seeking hands-on experience in the hospitality industry. Under the guidance of the Guest Relations Manager, the Guest Relations Agent will gain valuable insights into the world of guest relations, ensuring that every guest's stay is exceptional. This role provides a platform to learn, grow, and make a significant impact in the luxurious environment of the hotel. Objectives: Guest Satisfaction: Assist in providing a seamless and personalized experience to guests, aiming to exceed their expectations and ensure their satisfaction. Operational Systems: Computer skills to learn and navigate SAP to assist with room allocation, upgrade, updating notes. Operate email and manage the Guest Review Management (Review Pro) /Incident Software (HUB). Concierge Services: Assist guests in providing information, recommendations, and booking services for guests, ensuring they have access to the best local experiences. Communication: Speak with others using clear and professional language; answer telephones using appropriate etiquette. Enhance communication skills by interacting with guests, addressing their needs, and ensuring prompt resolution of any issues or concerns. Problem-Solving: Develop the ability to quickly identify and resolve guest complaints or issues to maintain a positive atmosphere. Cultural Awareness: Gain a deeper understanding of cultural sensitivities and expectations to ensure international guests feel comfortable and respected. VIP Services: Support the special needs of VIP guests, including creating VIP Arrivals list and arranging / assist with delivering amenities, reservations, and personal touches to create an unforgettable experience. Greeting VIP guests and serving as a point of contact for handling their needs throughout their stays. Property Knowledge: Acquire in-depth knowledge of the hotel's facilities, services, and local attractions to provide guests with accurate information. Team Collaboration: Work closely with various hotel departments, such as Front Office, Housekeeping, F&B, and Engineering to coordinate guest requests and ensure a seamless stay. Develop and maintain positive working relationships with others; support team to reach common goals.

Job DescriptionCompany Description The FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world’s finest amenities. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with excellence in service to delight the most sophisticated guests as they are indulged by the FAENA Culture. Following Buenos Aires and Miami Beach, Faena New York, will find its home at 500 West 18th Street, overlooking the High Line in a building designed by Bjarke Ingels Group. This latest opening will be synonymous with sophistication, glamour, breathtaking artwork, and cultural trendsetting. This opening will mark the resurgence of luxury nightlife experiences in New York with dynamic food and beverage venues and programming that will make Faena the ultimate destination for the sophisticated traveler to New York. Job Description The Guest Experience Agent(Overnight Agent) serves as the heart of the guest journey, providing personalized, anticipatory, and detail-oriented service throughout every stage of the stay. Acting as a liaison between guests and all hotel departments, this role ensures that each interaction reflects Faena’s signature warmth, artistry, and commitment to excellence. The Guest Experience Agent manages pre-arrival coordination, in-stay engagement, and post-departure follow-up, curating memorable moments that transform a stay into a meaningful experience. This position requires exceptional emotional intelligence, communication skills, and a genuine passion for hospitality. This full-time position has hourly compensation of $36.00 an hour. DUTIES AND RESPONSIBILITIES Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. Resolve guest complaints, ensuring guest satisfaction. Monitor and maintain cleanliness, sanitation and organization of assigned work areas. Maintain complete knowledge of all hotel guests, in-house groups, hotel extension numbers, all special requests (DND, screen calls, NRG, etc.), hours of operation of each outlet and features and services provided by the hotel. Assist with the immediate acknowledgement of all guests and assisting all guests throughout lobby and reception area with all requests (i.e. registration, check-out, special requests or preferences, itinerary, etc. Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Must possess basic computer skills, including Word, Lotus, Excel, and Account Management software. Must have excellent interpersonal and sales-related skills. Must have exceptional organizational skills. Must be able to handle multiple tasks and projects daily. Must be able to work independently with little or no supervision. Document all guest complaints or problems; notify designated department/ personnel for resolving the situation; follow up to ensure completion and guest satisfaction. Accept, record and deliver wake-up calls. Respond to guest emails in a timely, professional, and service-oriented manner, ensuring accurate follow-up and resolution. Assist with in-room, property, or hotel tours as needed, delivering clear and engaging information aligned with brand standards. Provide callers with accurate information on hotel facilities and services. Accept and process all guest requests for screening calls, do not disturb, call forwarding, conference calls, non-registered guest, monitor telephone system problems and maintain log of such and assist in emergency situations as central communication center for hotel Qualifications Minimum 1–2 years of experience in a luxury hotel front desk or guest services position. Working knowledge of Opera PMS and related hotel management systems preferred. Fluent in English with exceptional verbal and written communication skills; additional languages are a plus. Familiarity with Forbes 5-Star service standards or equivalent luxury brand expectations. Strong understanding of hotel operations, room categories, reservation workflows, and guest privacy protocols. Proficient with Microsoft Office Suite and basic administrative tasks. Demonstrated ability to handle guest complaints, service recovery, and VIP protocols with discretion. High school diploma required; hospitality or business coursework preferred. SKILLS Exceptional interpersonal skills and emotional intelligence in high-pressure guest situations. Strong organizational abilities, with the capacity to manage multiple requests and tasks simultaneously. Detail-oriented with commitment to accurate data entry and guest record maintenance. Able to maintain a calm, polished demeanor in a busy, guest-facing environment. Technologically savvy and confident in using phones, office software, and internal communication tools. Adaptable, flexible, and willing to support other departments as needed. Service-oriented with a passion for delivering personalized luxury experiences. Strong emotional intelligence with the ability to read guest cues, anticipate needs, and adapt communication style accordingly. Proven service recovery skills, including the ability to resolve guest concerns efficiently while maintaining composure, professionalism, and brand integrity. PHYSICAL DEMANDS AND WORK ENVIRONMENT Endure various physical movements throughout the work areas Ability to move safely in uneven terrain or in confined spaces Remain active, constantly moving, or prolonged periods sitting at a desk and working on a computer throughout work shift Medium Work: Exerting up to 40 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly moving objects, may occasionally lift and/or move up to 25 pounds Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description POSITION PURPOSE: We are seeking a hospitality focused and organized individual to join our team as a Spa Concierge. Is responsible being the first point of contact for guests at the spa, providing exceptional customer service, assisting with inquiries and reservations, and ensuring a smooth and enjoyable spa experience. Playing a crucial role in maintaining the spa's reputation for excellence and creating a welcoming and relaxing atmosphere for guests. ESSENTIAL FUNCTIONS AND DUTIES: • Greet guests warmly upon arrival, provide an overview of spa services and facilities, and assist with check-in procedures., • Answer phone calls, respond to emails, and handle inquiries regarding spa services, appointments, pricing, and availability., • Provide personalized recommendations and assistance to guests based on their preferences, needs, and desired outcomes., • Schedule spa treatments, massages, facials, and other services for guests, ensuring availability of therapists, treatment rooms, and equipment., • Coordinate appointment times, confirmations, and reminders with guests via phone, email, or text message., • Maintain an organized schedule of appointments, adjusting as needed to accommodate guest requests and preferences., • Provide product recommendations, demonstrations, and information to guests, highlighting key features, benefits, and usage instructions., • Maintain cleanliness and organization in the spa reception area, waiting lounge, and retail display areas, ensuring a neat and welcoming environment for guests., • Monitor and replenish supplies, such as towels, robes, beverages, and reading materials, to meet guest needs and expectations., • Build rapport with guests, establish positive relationships, and foster loyalty through attentive service, personalized attention, and follow-up communication., • Collect guest feedback, comments, and suggestions to identify areas for improvement and enhance the overall guest experience., • Handle guest complaints or concerns with professionalism, empathy, and a commitment to resolving issues to the guest's satisfaction. KNOWLEDGE, EXPIERENCE AND SKILLS • Previous experience in customer service, hospitality, or spa-related roles preferred., • Excellent communication and interpersonal skills, with a friendly and outgoing demeanor., • Strong organizational and multitasking abilities, with the ability to prioritize tasks and manage time effectively in a fast-paced environment., • Knowledge of spa services, treatments, and products, or a willingness to learn and become familiar with them., • Proficiency in computer software for appointment scheduling, email communication, and basic administrative tasks., • Professional appearance and demeanor, with a commitment to upholding the spa's standards of excellence., • Flexibility in scheduling, including evenings, weekends, and holidays, to accommodate guest appointments and business hours. PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION: • Ability to move around the spa reception area, waiting lounge, and retail display areas to greet guests, assist with check-in procedures, and provide guidance., • Walking and standing for extended periods during shifts to accommodate guest arrivals, appointments, and inquiries., • Active listening skills to understand guest needs, preferences, and concerns, and, • provide appropriate assistance and recommendations., • Occasionally lifting and carrying light items such as towels, robes, retail products, or paperwork to assist guests or replenish supplies., • Transporting items between storage areas, retail shelves, and guest treatment rooms as needed., • Maintaining a professional appearance and demeanor while representing the spa, including wearing appropriate attire and adhering to grooming standards., • Presenting a welcoming and approachable demeanor to guests, fostering a positive and relaxing atmosphere in the spa environment.INTENT AND FUNCTION OF JOB DESCRIPTIONS All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Cipriani is an equal opportunity employer. Powered by JazzHR mfEn000bIr

Job DescriptionABOUT THE NEW YORK ACADEMY OF SCIENCES The New York of Academy of Sciences is an independent, not-for-profit organization that since 1817 has been committed to advancing science for the benefit of society. With more than 20,000 Members in 100 countries, the Academy advances scientific and technical knowledge, addresses global challenges with science-based solutions, and sponsors a wide variety of educational initiatives at all levels for STEM and STEM related fields. The Academy hosts programs and publishes content in the life and physical sciences, the social sciences, nutrition, artificial intelligence, computer science, and sustainability. The Academy also provides professional and educational resources for researchers across all phases of their careers. Please visit us online at www.nyas.org JOB TITLE: Part-Time Facilities Assistant DEPARTMENT: Facilities REPORTS TO: SVP, Operations & Project Development SUMMARY: The Facilities Assistant helps ensure that the Academy's offices remain clean, organized, safe, and welcoming for employees, members, visitors, and event participants. Working closely with the Operations team, the Facilities Assistant provides hands-on support for office logistics, mail services, pantry and supply management, meeting and event setup, vendor coordination, and general facilities operations. This position is ideal for someone who enjoys a variety of responsibilities, takes initiative, and takes pride in maintaining an efficient and professional workplace. ESSENTIAL DUTIES: • Maintain a clean, safe, organized, and welcoming office environment, including common areas, kitchens, conference rooms, storage areas, and workspaces; perform light housekeeping tasks between scheduled building cleaning services., • Monitor, replenish, and organize pantry, office, and facilities supplies to ensure uninterrupted daily operations., • Receive, sort, distribute, and prepare incoming and outgoing mail, packages, and shipments; maintain organized shared storage areas., • Set up, reconfigure, and break down meeting rooms and event spaces for staff meetings, workshops, and Academy events., • Assist with office moves, workstation setups, furniture relocation, and other workspace changes., • Serve as the day-to-day liaison with building management, vendors, and service providers to coordinate facilities requests and ensure timely resolution of operational issues., • Conduct routine office inspections to identify maintenance, safety, or operational concerns and communicate issues to the appropriate parties., • Process facilities-related invoices, maintain operational records, and perform administrative support activities necessary to ensure the efficient operation of the Facilities function., • Serve as Fire Warden GENERAL RESPONSIBILITIES: • Provide courteous and responsive customer service to employees, visitors, vendors, and building staff., • Support Academy meetings, programs, and special events by assisting with operational logistics as needed., • Maintain inventory records and recommend replenishment of supplies and equipment., • Follow Academy policies, workplace safety procedures, and applicable security protocols., • Operate office equipment and technology used to support facilities and administrative functions., • Work collaboratively with colleagues across departments to support organizational operations., • Exercise sound judgment, initiative, and attention to detail while managing multiple priorities., • Perform other related duties and special projects as assigned to support the efficient operation of the Academy. SUPERVISORY RESPONSIBILITY: None REQUIREMENTS: • High school diploma or equivalent., • One or more years of experience in facilities, office services, administrative support, hospitality, or a related operational role., • Strong organizational and time-management skills with excellent attention to detail., • Ability to work independently, prioritize multiple tasks, and proactively address operational needs., • Effective interpersonal and communication skills., • Basic proficiency with Microsoft Office (Outlook, Word, and Excel) or similar office software., • Commitment to providing outstanding internal customer service.Preferred, • Experience working in a nonprofit, educational, corporate office, or event environment., • Experience coordinating vendors or facilities service requests. WORK SCHEDULE AND ENVIRONMENT: The Academy operates during standard business hours Monday through Friday from 9am-5pm ET. This is an onsite position based at the New York Academy of Sciences' offices in Lower Manhattan. The Facilities Assistant is expected to work up to 20 hours per week during regular business days. The schedule is flexible and will be determined based on departmental needs. Occasional flexibility may be required to support meetings, special events, or operational priorities. Physical Requirements This position requires regular physical activity throughout the workday, including frequently standing, walking, bending, reaching, and moving throughout the office. The incumbent must be able to lift and carry boxes, office supplies, and equipment weighing up to 30 pounds, as well as assist with moving office furniture, meeting room tables and chairs, and other equipment necessary to support daily operations and Academy events. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position. COMPENSATION & BENEFITS: Salary Range: $19.00- $22.00 per Hour. This is a part-time, non-exempt position. The salary listed represents a target range; final compensation will be determined based on multiple factors, including experience and qualifications. Equal Employment Opportunity Statement The New York Academy of Sciences is an Equal Opportunity Employer and is committed to compliance with all applicable federal, state, and local employment laws. We prohibit discrimination in all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, training, and termination, on the basis of any legally protected characteristic. This includes, but is not limited to, actual or perceived race, color, creed, religion, national origin, sex, gender identity or expression, sexual orientation, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by law. The Academy is also committed to making good faith efforts to recruit applicants from a wide range of backgrounds, experiences, and perspectives, including those historically underrepresented in the sciences. Reasonable Accommodations The Academy is committed to providing reasonable accommodations to qualified individuals with disabilities and applicants with disabilities throughout the recruitment and employment process, in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. If you need assistance or accommodations during the application or interview process, please contact Human Resources at hr@nyas.org Powered by JazzHR 4jcSGASb7d

\n \n \n \n \n \n \n If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. \n \n \n \n \n \n \n\n \n \n JOB TITLE: Shift Lead \n TEAM: Paramus location \n FUNCTION, FAMILY: Service Operations (Pet), Hospital Operations (Pet) \n COST CTR # Varies \n REPORTS TO: Practice Manager \n JOB LEVEL: B4 \n FLSA CLASSIFICATION: Non-Exempt Exempt \n STATUS: Full-time \n \n SUMMARY OF JOB PURPOSE AND FUNCTION: \n The primary purpose and function of the Shift Lead is to perform the duties of a CSC and/or veterinary assistant/technician, as well as provide continuity and operational support across all shifts, ensuring that the hospital always has leadership onsite to support associates and clients. The Shift Lead will help coordinate and guide the paraprofessional staff and support hospital leadership in maximizing the productivity and profitability of the hospital. This position will work with the Practice Manager and/or Chief of Staff (COS) to help ensure effective communication with clients, associates, Field Leadership, Central Team Support, and PetSmart. \n \n ESSENTIAL RESPONSIBILITIES AND TASKS: \n The ratio of time spent on leadership duties and paraprofessional responsibilities will vary depending on the hospital situation; the Shift Lead must use good judgment in prioritizing their duties on any given day, ensuring hospital productivity. On average, the ratio is expected to be about 20% leadership duties (primarily when the Practice Manager and/or Chief of Staff are not present) and 80% paraprofessional duties. Paraprofessional Responsibilities (approximately 80% of time):  Live and exemplify the Five Principles of Mars, Inc. within self and team.  Perform the duties of a CSC and/or veterinary assistant/technician, which may include the following:  Actively recruit new clients by promoting hospital services. Manage routing the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.  Maximize the number of pets seen by the hospital team through a productive and efficiently run hospital to support the needs of our wellness plan clients.  Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, educating them about their pet's health, performing or preparing procedures that do not require veterinarian or veterinary technician assistance, completing preparatory work for other procedures, and monitoring hospitalized or surgical pets as allowed in the state practice acts.  Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services.  Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service.  Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments.  Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures.  Act as the extra eyes, ears and hands for the veterinarian and veterinary technician to ensure the best quality pet care and to maximize the veterinarian's and veterinary technician’s productivity, and communicate with the other associates to maintain the flow of patients.  Obtain relevant information and history from clients and maintain proper and complete medical charts.  Ensure the safety of pets, clients and associates by utilizing safe restraining techniques, following standard protocols, and maintaining clean, sterile and organized treatment areas, exam rooms and labs. Position Description Shift Lead - Job Description.docx 2 of 4 Last Revised: 8/19/2013 JP  Assist with surgery as applicable.  Utilize technical skills to the fullest, within state practice acts and as outlined in the NAVTA guidelines for veterinary assistant skills and duties. Conduct administrative functions as necessary. Leadership Responsibilities (approximately 20% of time):  Assist Practice Manager in developing an efficient, productive hospital team that provides the highest quality care and service to the most pets and clients, following all Banfield protocols and practices, as well as all local, state and federal laws, focusing the team to achieve practice priorities while building our culture and brand.  Support Practice Manager in hospital labor management which may include adjusting paraprofessional team’s schedules on a shift by shift basis.  May assist Practice Manager in the selection, training, and day-to-day supervision of the paraprofessional team to ensure quality medical care, exceptional client service, associate engagement and maximum productivity.  Provide professional, efficient and exceptional client service (lead by example), ensuring all associates do the same, to include client education about Optimum Wellness Plans, preventive care, pet health needs, hospital services, marketing campaigns, and other related information; effectively resolve client issues.  Assist Practice Manager in creating an environment where a team can deliver quality, efficient and effective veterinary care to pets.  Foster an environment that engages associates, where associates do their best and feel good about being a member of the team.  Provide effective communication between associates, clients, hospital leadership and Central Team Support.  Ensure all hospital associates adhere to Banfield dress and grooming guidelines.  Ensure all hospitalized pets are prepped and all equipment is ready for surgery.  Ensure cases are assigned to VA’s and that they are clear on their work responsibilities for the day.  Prepare whole team on cases scheduled for the day, assist with any transfers of cases from day before or external referrals to provide continuity of care, triage the treatment board.  Assist Practice Manager in identifying potential “bottlenecks” and formulating solutions to remove barriers in medical operations that would impede the doctors in providing world class preventive care and client service.  Confer with field leadership and assist with client resolution decisions, invoice adjustments and client experience exceptions.  Train and mentor new paraprofessional associates.  Quality check medical records, go home medications, regulatory documentations, hospital cleanliness, and timeliness of doctors seeing exam room patients.  Address broken equipment issues and assist in inventory management.  Other job duties as assigned. THE FIVE PRINCIPLES  Quality – The consumer is our boss, quality is our work and value for money is our goal.  Responsibility – As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.  Mutuality – A mutual benefit is a shared benefit; a shared benefit will endure.  Efficiency – We use resources to the full, waste nothing and do only what we can do best.  Freedom – We need freedom to shape our future; we need profit to remain free. \n HIRING QUALIFICATIONS COMPETENCIES Leadership  Priority Setting  Approachability  Directing Others Position Description Shift Lead - Job Description.docx 3 of 4 Last Revised: 8/19/2013 JP  Conflict Management  Customer Focus Functional  Peer Relationships  Communication Skills  Functional/Technical Skills  Action Oriented  Motivating Others \n CAPABILITIES AND EXPERIENCE (CAN DO)  Ability to multi-task – Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.  Organizational ability – Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order.  Problem solving skills – Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions.  Intellectual ability – Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions.  Mathematical ability – Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement.  Computer skills – Comfortably and confidently uses a computer and specialized software. \n ATTITUDES (WILL DO)  Initiative – Shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done.  Integrity – Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment.  Cooperativeness – Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others.  Flexibility – Is open to changing situations and opportunities and is willing to perform all tasks assigned.  Independence – Able and willing to perform tasks and duties without supervision.  Tolerance for Stress / Resiliency – Maintains a positive “can do” outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations. \n \n SPECIAL WORKING CONDITIONS : \n  Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.)  Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position often requires working weekends and evenings.  The noise level in the work environment is moderately high.  Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables.  Requires ambulatory skills sufficient to perform duties while at hospital and to visit various locations.  Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.  Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to reach and grasp, and visual acuity to use a keyboard, operate equipment and read information.  Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances. Position Description Shift Lead - Job Description.docx 4 of 4 Last Revised: 8/19/2013 JP \n \n EXPERIENCE, EDUCATION AND/OR TRAINING: \n • Associate’s degree or veterinary technician certification/licensure preferred, or the equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities. \n • Two years experience (healthcare, veterinary profession, service-type industry, etc.) required, with six months experience at Banfield preferred. \n • Prior supervisory experience preferred. \n • Medical background (veterinary technician, human healthcare, pharmaceutical, etc.) with medical terminology training required. \n \n \n \n\n \n \n \n \n \n \n The pay range for this role is \n \n \n \n \n \n \n$21.27 - $27.18 Hourly\n\n \n \n The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate’s experience, skill level, and education, and may vary depending on location or applicable minimum wage laws. \n \n \n \n Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits: \n \n \n \n • \n Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered. \n \n \n \n \n • \n Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.* \n \n \n \n \n • \n Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession. \n \n \n \n \n • \n Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.* \n \n \n \n \n • \n Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.* \n \n \n \n \n • \n Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind. \n \n \n \n \n • \n Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you’ll have financial protection. \n \n \n \n \n • \n Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs. \n \n \n \n \n • \n Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds. \n \n \n \n \n • \n Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your

Job Description • Is able to “get along” well with fellow staff members. Treats all with respect and courtesy, • Is emotionally and mentally mature, able to engender trust, and always ready to listen, • Can work well in teams of co-workers., • Can accept constructive criticism., • Is skilled in typing and using computer software, • Has a desire and ability to work well with the public., • Is organized, motivated, committed and self-directed., • Has a positive attitude about the practice, the services provided and the products sold., • Ability to communicate - expresses thoughts and ideas competently., • Able to quickly grasp relevant concepts regarding duties and responsibilities., • Has dependable job attendance and can be relied on to follow through with assigned tasks. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required to do detailed work, using arms, hands, and fingers to manipulate the required office equipment. The employee intermittently is required to sit, stand, walk, stoop, bend and reach throughout the day. Good eye-hand coordination and manual dexterity is needed. Specific vision abilities include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The employee may occasionally have to move light equipment or bags of stone up to 30 pounds. Skills: Knows how to work with (or willing to be trained to work with): Autoclave, model trimmer, ultrasonic, digital camera, computers, iTero scanner, and miscellaneous lab and technology equipment. WORK ENVIRONMENT Fast-paced busy practices. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Since everyone within the practices works on a time schedule governed by patient’s appointments, the work and general environment can become somewhat hectic at times. Therefore, it is essential that the employee is able to, both physically and emotionally, effectively handle the normal anxieties associated with the job. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Knowledge: Knows how to administer CPR. Thorough understanding of cross contamination and how to prevent it. Keeps informed and updated on OSHA regulations. ESSENTIAL DUTIES AND RESPONSIBILITIES Other Duties: • Seat patients in designated treatment rooms in a timely fashion, • Pour and trim study models, • Review medical history, progress from the previous visit, if applicable, and the scheduled treatment plan with each patient, • Inform the doctor when the patient is ready, • Assist the doctor by passing instruments, mixing materials and medicaments, • Record treatment rendered in the patient's chart and charge out all procedures, • Escort patients to the business area for financial follow-up and re‐scheduling, • Monitor all incoming and outgoing lab cases Daily Maintenance: • Prepare all chairs in advance for each patient, • Decontaminate all treatment rooms and sterilize all instruments after each patient appointment, • Change all chemical solutions, i.e., disinfectant soaks and sprays, sterilant, ultrasonic, presoak Help maintain cleanliness of entire office • Clean and flush vacuum traps, • Clean and lubricate hand pieces, restock laboratory and clinical support areas, • Clean sharp instruments and handles hazardous chemicals in a safe manner Routine Maintenance: • General house cleaning (drawers, cabinets, carpet), • Order supplies, • Maintain plaster trap and lab counter areas, • Participate in rotating monthly office staff duty of going through safety checklist and doing intensive cleaning of staff lounge (chart is posted in staff lounge), • Support front office duties (answering phones, scheduling patients, processing payments, seating patients, facilitating patient questions), • Additional or different duties may be assigned from time to time\nCompany Description Dynamic office with 3 locations. Dynamic office with 3 locations.

Job Description About the Opportunity We are seeking an exceptional hands-on CTO / Co-Founder to lead technology strategy, product architecture, and engineering execution for an early-stage AI company focused on transforming complex financial and operational workflows within a highly regulated industry. This is a unique opportunity to join a well-funded venture at the earliest stages and play a foundational role in building both the product and the company. The ideal candidate will combine deep technical expertise with entrepreneurial drive and the ability to move quickly from concept to scalable commercial product. This is not an advisory role. The successful candidate will be expected to actively design, build, and lead the development of the platform while recruiting and managing the initial engineering team. What You'll Build The company is developing an AI-powered platform that leverages workflow automation, data integrations, and advanced analytics to streamline complex business processes, reduce manual effort, improve accuracy, and increase operational visibility. Key areas of focus include: • AI-powered workflow automation, • Business process optimization, • Data ingestion and normalization, • Secure API integrations, • Transaction and workflow management systems, • Operational intelligence and decision support, • Scalable cloud-based infrastructure Responsibilities • Own the technology vision, architecture, and engineering roadmap, • Build and launch the initial product from concept through production, • Design secure, scalable, and high-performance systems, • Evaluate and select the technical stack and development tools, • Develop AI-enabled workflow automation capabilities, • Lead integrations with third-party systems and data sources, • Recruit, hire, and mentor the initial engineering team, • Collaborate closely with executive leadership, investors, advisors, and customers, • Scale the platform from MVP to commercial deployment Required Qualifications • Bachelor's degree in Computer Science, Engineering, or a related technical field, • 10+ years of software engineering and technical leadership experience, • Proven experience building and launching software products from concept to production, • Strong hands-on software engineering and system architecture background, • Experience designing scalable, secure, production-grade applications, • Experience leading engineering teams and technical roadmaps, • Strong product mindset and ability to work in fast-moving environments, • Excellent communication and leadership skills Preferred Qualifications • Experience building AI-powered products or workflow automation platforms, • Experience in regulated, data-intensive, transaction-heavy industries, • Experience with enterprise SaaS, fintech, healthcare technology, payments, or workflow platforms, • Startup, founder, or early-stage company experience, • Experience integrating external systems through APIs and data pipelines, • Experience working directly with customers and executive stakeholders Ideal Candidate The ideal candidate is a builder and leader who enjoys solving difficult technical problems, creating products from the ground up, and operating in an entrepreneurial environment. This individual should be comfortable balancing hands-on engineering work with team leadership, product development, and strategic decision-making. Additional Information • Full-time position, • Onsite in New York City, • No sponsorship available, • U.S. work authorization required Qualified candidates are encouraged to apply with a resume highlighting product development, technical leadership, startup experience, and scalable platform architecture experience. \nCompany Description Diverse Systems Group, LLC (DSG), is a minority-owned 8(a) firm that creates custom information technology and business solutions for government agencies, systems integrators and government contractors. Our experience and commitment to client relationships enables us to provide creative, innovative and cost-effective solutions. DSG is a premier provider of information technology and business solutions to government agencies, system integrators and government contractors. Our project management experience and commitment to client relationships enable us to provide creative and cost-effective solutions. DSG provides a wide range of services to industries to help them leverage the strengths of Information Technology to optimize their business performance and produce value-driven results. Our services deliver a total solution package designed to meet our clients complete business and technology needs. DSG approaches every engagement with one objective in mind ... to help our clients win and grow. Specialties / DSG Core Competencies: • Healthcare Information Management, • Healthcare Information Technology Discovery(HID), • Project/Program Managers, • Change and Configuration Managers, • Quality Assurance/Testers, • Network Security, • Database Developers and Administrators, • Information Assurance, • Web Development, • Helpdesk Diverse Systems Group, LLC (DSG), is a minority-owned 8(a) firm that creates custom information technology and business solutions for government agencies, systems integrators and government contractors. Our experience and commitment to client relationships enables us to provide creative, innovative and cost-effective solutions. DSG is a premier provider of information technology and business solutions to government agencies, system integrators and government contractors. Our project management experience and commitment to client relationships enable us to provide creative and cost-effective solutions. DSG provides a wide range of services to industries to help them leverage the strengths of Information Technology to optimize their business performance and produce value-driven results. Our services deliver a total solution package designed to meet our clients complete business and technology needs. DSG approaches every engagement with one objective in mind ... to help our clients win and grow.\r\n\r\nSpecialties / DSG Core Competencies:\r\n Healthcare Information Management\r\n Healthcare Information Technology Discovery(HID)\r\n Project/Program Managers\r\n Change and Configuration Managers\r\n Quality Assurance/Testers\r\n Network Security\r\n Database Developers and Administrators \r\n Information Assurance\r\n Web Development\r\n Helpdesk

Job DescriptionPart-Time Patient Technology Support SpecialistMake a Difference Every Day Join the pCare Services team at Uniguest and help improve the hospital experience for patients and healthcare staff. As a Part-Time Onsite Support Technician, you'll be the friendly face of our technology, providing hands-on support that keeps patients connected and hospital staff equipped with the tools they need. If you enjoy helping people, solving problems, and working independently in a healthcare environment, this is a great opportunity to combine customer service with light technical support. From bedside TVs and patient entertainment systems to digital signage and video conferencing solutions, you'll play an important role in ensuring our technology works seamlessly and delivers an exceptional experience. Schedule & Locations Mount Sinai Morningside 419 W. 114th Street, New York, NY 10025 • Monday - 12pm-5pm, • Wednesday - 12pm-5pm, • Saturday 12pm-5pm BronxCare Health System 1650 Grand Concourse, Bronx, NY 10457 • Tuesday 10am-1pm, • Friday 10am-1pmWhat You'll Do, • Deliver outstanding customer service to patients and hospital staff., • Help patients navigate and use bedside TVs and interactive technology., • Troubleshoot basic technical issues and work with teammates to resolve more complex problems., • Replace equipment such as TVs, pillow speakers, phones, and other patient-room devices., • Perform light maintenance to keep systems operating smoothly., • Complete basic computer documentation and service records accurately., • Help ensure every patient has a positive technology experience during their hospital stay., • All other duties as assigned.What You'll Bring, • A passion for helping people and providing excellent customer service., • Strong communication skills and a friendly, professional attitude., • Ability to work independently and manage your time effectively., • Basic computer skills and comfort learning new technology., • Basic troubleshooting or technical repair experience., • At least one year of customer service experience is preferred., • Ability to install a 32-inch television on a wall mount., • Experience using basic hand tools.Qualifications, • High school diploma or equivalent., • Ability to travel to assigned hospital locations., • Ability to lift up to 50 pounds and climb a 6-foot ladder., • Must meet hospital onboarding requirements, including required immunizations, health screenings, and COVID-19 vaccination. What We Offer • Competitive employee benefits package*, • Medical, Dental and Vision Insurance Plan options., • Pet Insurance Plan., • 401k Plan with Employer Match., • Paid Time Off Programs including vacation, sick leave, volunteer time off and parental leave., • Employee Assistance Program (EAP)., • Employee Referral Bonus Program., • Career development and potential for advancement opportunities., • Performance bonuses., • Employee Recognition Rewards Program. *Benefits package will depend on your position, location and other eligibility requirements. About Uniguest Uniguest is the global leader in providing highly secure, fully managed customer-facing technology solutions on an outsourced basis to the hospitality, senior living, specialty retail, education, and corporate sectors. Our suite of turnkey consumer-facing technology solutions includes hardware and software solution packages, system implementation, and 24/7/365 multi-lingual support for public space kiosks, purpose-built kiosks (PC, iMac, tablet), digital signage, Interactive TV, tablets, remote printing, and more – all designed to deliver a consistent and safe experience to our clients’ customers. Uniguest is committed to equal employment opportunity and to providing all people equal access to employment without regard to personal characteristics that are unrelated to their ability, performance, or qualifications. Uniguest prohibits discrimination and harassment against any employee or applicant for employment based on race, color, religion, national origin, sex, sexual orientation, marital status, pregnancy, gender identity, veteran status, disability, genetic information, age, or any other basis protected by law.

Job DescriptionPart-Time Patient Technology Support SpecialistMake a Difference Every Day Join the pCare Services team at Uniguest and help improve the hospital experience for patients and healthcare staff. As a Part-Time Onsite Support Technician, you'll be the friendly face of our technology, providing hands-on support that keeps patients connected and hospital staff equipped with the tools they need. If you enjoy helping people, solving problems, and working independently in a healthcare environment, this is a great opportunity to combine customer service with light technical support. From bedside TVs and patient entertainment systems to digital signage and video conferencing solutions, you'll play an important role in ensuring our technology works seamlessly and delivers an exceptional experience. Schedule & LocationsNewYork-Presbyterian Weill Cornell Medical Center 525 E 68th streetNew York NY 10065 • Monday - 12pm-6pm, • Wednesday - 12pm-6pm NewYork-Presbyterian Lower Manhattan Hospital170 William streetNew York NY 10038, • Thursday 11am-7pm, • Saturday 11am-7pmWhat You'll Do, • Deliver outstanding customer service to patients and hospital staff., • Help patients navigate and use bedside TVs and interactive technology., • Troubleshoot basic technical issues and work with teammates to resolve more complex problems., • Replace equipment such as TVs, pillow speakers, phones, and other patient-room devices., • Perform light maintenance to keep systems operating smoothly., • Complete basic computer documentation and service records accurately., • Help ensure every patient has a positive technology experience during their hospital stay., • All other duties as assigned.What You'll Bring, • A passion for helping people and providing excellent customer service., • Strong communication skills and a friendly, professional attitude., • Ability to work independently and manage your time effectively., • Basic computer skills and comfort learning new technology., • Basic troubleshooting or technical repair experience., • At least one year of customer service experience is preferred., • Ability to install a 32-inch television on a wall mount., • Experience using basic hand tools.Qualifications, • High school diploma or equivalent., • Ability to travel to assigned hospital locations., • Ability to lift up to 50 pounds and climb a 6-foot ladder., • Must meet hospital onboarding requirements, including required immunizations, health screenings, and COVID-19 vaccination. What We Offer • Competitive employee benefits package*, • Medical, Dental and Vision Insurance Plan options., • Pet Insurance Plan., • 401k Plan with Employer Match., • Paid Time Off Programs including vacation, sick leave, volunteer time off and parental leave., • Employee Assistance Program (EAP)., • Employee Referral Bonus Program., • Career development and potential for advancement opportunities., • Performance bonuses., • Employee Recognition Rewards Program. *Benefits package will depend on your position, location and other eligibility requirements. About Uniguest Uniguest is the global leader in providing highly secure, fully managed customer-facing technology solutions on an outsourced basis to the hospitality, senior living, specialty retail, education, and corporate sectors. Our suite of turnkey consumer-facing technology solutions includes hardware and software solution packages, system implementation, and 24/7/365 multi-lingual support for public space kiosks, purpose-built kiosks (PC, iMac, tablet), digital signage, Interactive TV, tablets, remote printing, and more – all designed to deliver a consistent and safe experience to our clients’ customers. Uniguest is committed to equal employment opportunity and to providing all people equal access to employment without regard to personal characteristics that are unrelated to their ability, performance, or qualifications. Uniguest prohibits discrimination and harassment against any employee or applicant for employment based on race, color, religion, national origin, sex, sexual orientation, marital status, pregnancy, gender identity, veteran status, disability, genetic information, age, or any other basis protected by law.

Job DescriptionBenefits: • Free uniforms, • Paid time off, • 401(k), • Competitive salary Twin Towing is seeking a seasoned Diesel Mechanic to join our dynamic team, focusing on maintaining our diverse fleet, including light and heavy-duty tow trucks, tractors, trailers, and various other types of heavy equipment. This is a full-time opportunity for a hands-on professional who takes pride in their workmanship and possesses a keen eye for detail. Key Responsibilities: • Perform preventative maintenance (PM) work and keep accurate records of routine maintenance to ensure operational efficiency., • Conduct diagnostics, identify malfunctions, and undertake necessary repairs with precision., • Efficiently replace and repair truck and trailer lighting systems and wiring, ensuring safety and compliance with regulatory standards., • Welding and fabrication tasks as needed to repair or modify equipment., • Utilize understanding of computer diagnostics to interpret and address error codes and system alerts., • Collaborate with other members of the maintenance team to efficiently complete tasks. Skills and Qualifications: • Proven experience as a Diesel Mechanic, with a comprehensive understanding of both light and heavy-duty vehicles and heavy equipment., • Must possess personal set of tools suitable for a wide range of maintenance and repair tasks., • Proficiency in welding and fabrication, with a knack for precision and safety., • Strong competency in using diagnostic software and interpreting computer-generated error codes., • Ability to perform physical tasks and lift objects as required by the job., • Excellent problem-solving skills and attention to detail., • Effective communication abilities, capable of working as part of a team and independently. We Offer: • Competitive salary commensurate with experience., • Generous benefits package including paid time off, 401(k) plan, health and dental insurance., • Provision of uniforms., • A supportive and dynamic work environment where your work and ideas truly make a difference. Join our team and contribute to the efficiency and reliability of our fleet, playing a crucial role in our success. If you are a dedicated Diesel Mechanic with the skills and experience we're looking for, apply today to become a part of our team! Please call (973) 390-2088 for additional information

Job Description Clean Harbors is looking for a Regional Class A Tanker Driver to join their safety conscious team in Linden, NJ! This route runs from Linden, NJ to the Midwest and Canada and averages 60+hours per week. About the role: Drivers average $90-$120K per year $7,500 sign-on-bonus available Weekly home time Compensation includes hourly wages (all on-duty non-driving time) Why work for Clean Harbors? Health and Safety is our #1 priority and we live it 3-6-5! Comprehensive health benefits coverage after 30 days of full-time employment Group 401K with company matching component Own Part of the Company with our Employee Stock Purchase Plan Paid time off, company paid training, and tuition reimbursement Positive and safe work environments RESPONSIBILITIES Ensures that Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and acting in a safe manner at all times Operates tractor trailer tanker units Adheres to weights and ensures proper utilization of the units Ensures proper loading and unloading of hazardous waste/non-hazardous waste; Properly secures the loads Placards vehicle in accordance to Company and Department of Transportation (DOT) requirements/regulations Maintains daily logs, time sheets, expense reports, dispatch and trip reports as well as vehicle inspection reports QUALIFICATIONS • Class A CDL, • Minimum 12 months of Class A driving experience, • Minimum 3 months of tanker experience, • HAZMAT and Tanker endorsements, • Ability to climb and work from heights, • Ability to lift and carry 50 lbs or more, • Ability to effectively use required technology such as mobile applications and computer software For additional information about driver career opportunities, please call us at 72-Drive (833-723-7483). Clean Harbors is an equal opportunity employer.Clean Harbors is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact ect@cleanharbors.com or 1-844-922-5547. Clean Harbors is a Military & Veteran friendly company. Clean Harbors is committed to complying with applicable pay transparency laws and ensuring fair and equitable compensation. The posted salary range reflects the minimum and maximum target for this role. Final compensation may vary based on factors such as location, experience, skills, and business needs. In addition to the base salary, some roles may be eligible for bonus or incentive compensation and a comprehensive benefits package. #CH #LI-AS1

Job DescriptionThis position will perform routine and non-routine maintenance, diagnostic and repair work on vehicles (buses, vans etc.) which adheres to FirstGroup standards. Performs work under minimal supervision. Handles more complex problems and can resolve independently. All work is performed with a commitment to safety. May mentor or provide informal guidance to Technician I and/or Technician II. Also, may act as a Shift Foreman and may receive a shift premium.In the state of Washington, this position is considered a safety-sensitive position and is therefore subject to drug and alcohol testing, including cannabis.$28.00/hrMajor Responsibilities • Ensure vehicles are maintained and safe for our customers by performing limited repairs with minimal supervision on both basic and complex maintenance such as replacement of light bulbs, fuses, lenses, wiper blades, belts, hoses, batteries, check fluid levels, change fluids and filters and lubricate components., • Perform mechanical repairs under minimal supervision including the repair of brakes and brake inspections, engine tune-ups, suspensions, drive trains, transmission clutches and other repairs., • Maintain records of all maintenance work completed on vehicles including parts and supplies used. Ensure that work orders are completed properly and accurately. Maintain parts usage records and order repair parts from designated suppliers., • Diagnoses and performs accurately all phases of vehicle and equipment repair under minimal supervision. May perform diagnostic tests utilizing a computer and manufacturer's software to determine mechanical defects., • Lead preventative maintenance (PM's), safety maintenance inspections and annual maintenance inspections at prescribed intervals of time and usage, • Remove, overhaul and reinstallation of mechanical components with minimal Tech in Charge supervision, • Notify supervisor of potentially dangerous equipment and corrective action taken, • Evaluates completed work prior to release and seeks approval where required, • Leads road calls and emergency services as necessary, • Adhere to FirstGroup standards, policies and procedures, • Moves vehicles safely between job and work area, • Repair and maintain all shop equipment, • Other responsibilities as requested or required Minimum Education or Certifications Required • High school diploma or GED equivalent preferred; vocational or technical certification in vehicle repair (preferred), • Class B CDL with passenger endorsement required (or expected within 3 months of hire), • State inspection license (if required), • ASE Certification preferred. Must participate in ASE testing program (expected to have 6 ASE within 6 months of hire) Minimum Experience or Skills Required • Advanced mechanical aptitude and 5 years of automotive or diesel repair experience (preferred) or equivalent education and experience, • Adhere to standards set by state DOT for motor vehicle inspections and safety standards, • Valid driver's license, • Advanced problem-solving ability, • Advanced computer skills, • Comfortable using hand tools, • Excellent customer service skills and communication skills, • Ability to work independently as well as part of a team, • Maintain an organized shop and clean work environment, • Regular, predictable, full attendance is an essential function of the job, • Making sure vehicles are maintained and safe for our customers, • Possess adequate mechanic tool inventory to complete all assigned duties and maintained in a clean and safe manner Physical Requirements and Working Conditions • Maintenance Shop environment with dust, dirt and grease conditions, • Ability to work under all weather conditions, • Ability to lift a minimum of 50 pounds, • Ability to work in a crouched position or on back, lying on mechanic's creeper, beneath motor vehicle equipment Disclaimer Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. This job description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned. First for a reason: At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer. In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf.

Job Description Mendon Truck Leasing and Rental, a branch of PETIT FORESTIER GROUP, a full-service leasing and rental company and a leader in the refrigerated fleet market, is searching for full-time Class C Mechanics to work at our Bronx location. The schedule is Mon-Fri 3:30 pm-12 am. Full Time - Union Local 447 - $33.54/hour Under direction of a Supervisor, Lead Technician or a Class A Mechanic, a Class C Mechanic generally performs minor repairs and all aspects of preventive maintenance on all types of trucks and trailers (i.e., Industrial trucks, light duty truck tank truck, tractor, tank trailers, etc.) RESPONSIBILITIES: • Read written job and/or oral job orders and communicate orally, document in writing (including computer documentation) regarding malfunctions, damage and repairs, parts and preventative maintenance required., • Assists higher level mechanics when and where directed., • Performs simple mechanical repairs as directed by the supervisor or mechanics to whom assigned., • Performs clean-up duties in the shop and yard areas as directed., • Secures parts and tools for mechanic to whom assigned as directed., • May be called upon, to perform any of to perform any of the lesser skilled jobs in the shop and yard area., • Performs other duties as directed. QUALIFICATIONS: • Must be able to obtain a CDL within 6 months after hire., • Demonstrated ability and experience performing the tasks outlined in the responsibilities detailed above with supervision on all types of trucks and trailers., • High school diploma or equivalent required., • Post-Secondary Degree, Technical Certification, or Vocational Certification is preferred., • Basic tools required., • Ability to communicate effectively., • Knowledge of computers to operate diagnostic test equipment and company software programs proficiently. WORKING CONDITIONS: • Shop, office, yards, vehicle environment, may require lifting of 50 to 75 lbs., • This position requires driving company vehicles. Job Type: Full-time Work Schedule: Monday to Friday, 3:30 pm - 12 am Compensation: Hourly $33.54 ($69,763/year) Location: Bronx, NY Benefits: • Dental Insurance, • Vision Insurance, • Health Insurance, • Life Insurance, • Sick Time Off, • Vacations, • Holidays, • Birthday off, • 401(k)

Job Description HiFyve is hiring a Heavy Equipment Mechanic in the construction repair industry in Bronx, NY! Salary: $55.18 – $60.19/hour Shift: 1st shift, 7:00am – 4:00pm Location: On-site in Bronx, NY Job Duties and Responsibilities • Troubleshoot, diagnose, and repair heavy construction equipment, with a focus on CAT equipment, • Perform mechanical, hydraulic, and electrical repairs in accordance with service standards, • Utilize diagnostic software and technical documentation to identify and resolve issues, • Plan and execute efficient repair procedures to meet or exceed labor guidelines, • Document all troubleshooting steps, repairs performed, and service communications accurately, • Efficiently use tools, parts, and technical resources to minimize downtime and cost, • Communicate repair status, findings, and recommendations with supervisors, • Follow all safety policies and participate in required safety meetings, audits, and training, • Maintain a clean, organized, and safe work area in compliance with contamination control initiatives Education Requirements • High school diploma or equivalent required, • Technical or vocational training in heavy equipment or diesel mechanics preferred Knowledge, Skills and Abilities: • Proven experience troubleshooting and repairing heavy construction equipment, • CAT equipment experience preferred, • Strong mechanical, hydraulic, and electrical diagnostic skills, • Computer proficiency to run diagnostic software and prepare service documentation, • Excellent verbal and written communication skills, • Ability to plan, prioritize, and complete tasks efficiently with minimal supervision, • CDL license preferred, • Ability to lift up to 60 lbs., work in physically demanding environments, and perform tasks requiring climbing, kneeling, crawling, and extended reaching, • Ability to work outdoors in varying weather conditions while wearing required PPE If you are interested, please apply

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL JOB FUNCTIONS: • Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Help the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels’ consumers individually or in small groups regarding plans for meeting service needs and aids the consumers to mobilize inner capabilities and environmental resources to attain, • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and perform follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a, • Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., • Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and, • Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan, • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning, • Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict, • Performs crisis assessment and nonverbal and verbal crisis intervention., • Refers consumers to community resources and other organizations. Accompany consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the, • May have on-call, • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and, • Plans, escorts, and/or arrange social or recreational activities for and with, • Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's, • Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., • Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are, • Assists in the orientation of new personnel when, • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going, • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development, • Complies with agency infection control, • Advocates on behalf of consumer with outside service providers and within, • Assists resident/consumer in finding and getting into vocational training or other training opportunities and work with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., • Other job-related duties that may be assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITLES: • Committed to the active promotion of ICL values and goals., • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural, • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor,, • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, • Basic understanding of the causes and processes of mental illness and substance abuse, • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development, • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and, • Ability to use sound judgment in identifying and solving problems and knowing when to seek, • Ability to be aware of self and one's impact on others, • Ability to learn, understand and comply with all regulations, policies and, • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without, • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in, • Ability to prepare accurate and timely documentation, reports and other written material as, • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., • Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate Ability to identify the nature of problems and to participate effectively in solving, • Ability to report for work as scheduled on a consistent basis, • Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies. QUALIFICATIONS AND EXPERIENCE: Bachelor's degree plus two years’ experience providing direct services to individuals with mental disabilities or other relevant human service experience, or bachelor's degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW) and one year experience, or associate's degree plus 3 years above experience. #ICLOTHER

Job DescriptionAdmissions Counselor - Spanish Speaking Schedule The working schedule for this position is Wednesday - Sunday, 11AM -7:30PM with Monday and Tuesday off. Who We Are ACC is one of the nation’s largest open-admission animal shelters, whose mission is to End Animal Homelessness in NYC. We touch the lives of nearly 20,000 animals each year. ACC is more than an animal shelter; we are a resource to the community, always seeking ways to keep the human-animal bond intact. With a 90% placement rate, our progressive, life-saving initiatives contribute to the successful placement of our animals. We strive to find loving homes for homeless and abandoned cats, dogs, guinea pigs and rabbits, both by adopting animals directly to the public and by partnering with more than 200 dedicated animal placement organizations (our New Hope partners). We also help keep NYC communities safe and rescue animals in need, responding to emergencies that involve animals as well as keeping our doors open 24/7 for people and animals in need. Summary The Admissions Counselor is a key member of the ACC team, ensuring that animals entering our centers are set up for the best possible outcomes from the very first interaction. By providing safe, supportive environments free of judgment, the Admissions Counselor allows owners and finders of animals to seek assistance without fear or embarrassment. The Admissions Counselor spends time with each client working to understand the true nature of the situation and provides appropriate resources ranging from surrender prevention options, alternatives to shelter relinquishment, and acceptance of the animal into our programs. ACC never turns away an animal, but we do seek to work collaboratively with each client to ensure their animal has the best opportunities provided to them. For animals entering the centers, the Admissions Counselor helps determine placement pathways by documenting key information about the animal’s history, known behavior, and habits. They take great, flattering photos of each pet, and communicate with a variety of departments to ensure everyone has what they need to help our animals succeed. Required Qualifications: • High School Diploma or equivalent is required., • At least 1 year of customer service experience required., • Positive, compassionate attitude, and good computer skills required., • Treats animals and people with respect, viewing individuals as collaborators., • Capable of maintaining discretion and confidentiality., • Competent in clearly documenting conversations and interactions., • Ability to lift up to 75 lbs and stand for 8+ hours., • Bilingual Skills (Spanish) required. Benefits ACC values work/life balance and offers a generous paid-time-off (PTO) package that includes vacation time, birthdays off, personal days and sick pay. We also value physical and mental health by offering a great open access Cigna medical, dental and vision insurance at a low premium to our employees as well as 401K and Pension, Life Insurance. We also have on-the-job training for 2-4 weeks, periodic all staff trainings to include safety, DEI, cross training, and other growth opportunities. Because ACC is a nonprofit, employees may be eligible for loan forgiveness, cancellation, and/or consolidation under the Public Service Loan Forgiveness program (PSLF). Created under the College Cost Reduction and Access Act of 2007, PSLF allows borrowers who work full time for nonprofits and government agencies to have their outstanding debt forgiven tax-free on Federal Direct Loans, after making 120 qualifying monthly payments under a qualifying repayment plan. Please use this link for more details on our benefits package. Essential Job Functions: • Provide a low-stress experience by using fear-free practices when handling the intake of animals that may be ill, injured, and/or behaviorally challenging., • Assist clients in the admittance of animals through comprehensive interviews and completion of all necessary paperwork. Provide appropriate counseling based on circumstances while providing empathy and compassionate support to clients experiencing challenges related to their pets. Through counseling, determine if prevention or deferment of admission is possible with additional support., • Accurately record all information provided by the pet owner or guardian regarding the animal’s history, health, and behavior. Accurately and completely enter this information utilizing our shelter software. Other Responsibilities: • Manage use of ACC surrender prevention support resources at the direction of supervisor., • Collaborate with ACC partner organizations to provide support beyond what ACC can provide., • Collaborate with ACC adoption and New Hope departments to implement pathway planning, divert intake, or minimize length of stay for deferred intakes., • Perform preliminary behavior and medical assessments to be shared with appropriate departments for pathway planning., • Check voicemail and email accounts, promptly responding to all inquiries for relinquishment., • Maintain surrender appointment schedule., • Keep supervisor informed of support resource supplies and needs., • Accurately record all information provided by animal owner or guardian regarding animal history, health, and behavior., • Accurately and completely enter admission and animal information utilizing shelter software., • Assist owner requested euthanasia clients and handle their pet., • Handle and take paw prints for animals that come in deceased., • Fear Free certification required within 30 days of hire., • Other duties as assigned by Supervisor. Preferred Qualifications: • Relevant coursework in animal care or a relevant field is a plus., • Certification in animal handling or fear-free practices is a significant advantage., • Experience volunteering at animal shelters or other service organizations is highly valued., • Ability to thrive in a fast-paced, high-stress environment., • Capable of maintaining discretion and confidentiality., • Attention to detail with efficient task performance., • Competent in clearly documenting conversations and interactions., • Excellent communication skills., • Team-oriented and friendly demeanor., • Availability to modify schedule with little notice., • Passion for animals and ability to interact calmly. Work Environment At ACC it's all hands-on deck. We work together as a team, which means you may be asked to help with tasks that involve working outside in all sorts of weather. As a busy animal shelter in one of the biggest cities in the world it can get noisy inside. Employees should have the ability to remain calm yet professional in stressful situations involving animals and/or members of the public. Animal Care Centers houses hundreds of animals in its facilities at any given time and with that comes fur, odors and other airborne particles in abundance. ACC offers many low-cost services to pets and people in need. This includes compassionate end-of-life services for people who cannot afford to go to a private veterinary office but still want to provide a professional and peaceful transition for their beloved pet. Reports to: Admissions Supervisor Overtime: This is a non-union position and is eligible for overtime.

Job DescriptionAbout Jericho Project Jericho Project is a nationally recognized nonprofit that has been working to end homelessness at its roots since 1983. What began as a Manhattan soup kitchen has grown into a citywide organization serving nearly 3,000 New Yorkers each year—including over 700 veterans, as well as young adults and families, many of whom identify as LGBTQ+. Jericho provides more than 600 units of supportive housing through seven permanent residences in the Bronx and Harlem, along with scattered-site apartments throughout New York City. Our housing-first model is paired with wraparound services delivered by skilled case managers, licensed mental health clinicians, and workforce development specialists. Together, these services support our four pillars of stability: housing, employment, wellness, and family. In 2024, Jericho facilitated over 570 housing placements, helped secure nearly 275 job placements, and delivered over 750 therapy sessions through our in-house Jericho Therapy Program. As we move toward expanding our reach by an additional 2,000 units of housing, we remain committed to helping individuals and families build lasting independence and well-being—one person, one home, and one community at a time. About the Position As a member of Jericho’s Workforce Opportunities team, Career Counselor will provide workforce development services to program participants in order to help them achieve the highest possible level of employment, educational attainment, skills development, and/or other meaningful activity, e.g., paid internship. Career Counselor will also work closely and collaboratively with the case management and Business Services team to ensure that tenants’ employment and educational goals are fully met. Position: Career Counselor Location: Gun Hill/The Laconia (Bronx) Reports To: Coordinator of Young Adult Employment Services Status: Non-Exempt Compensation: $53,000.00 to $55,000.00 annualized Responsibilities: • Manage a caseload of about 100 participants in multiple buildings to help them access education/ training opportunities, prepare for employment, find and keep employment, and maintain economic self-sufficiency., • Maintain active engagement in all phases of tenant enrollment in Workforce Opportunities (WfO) services, from outreach to completion of assessments and service plans., • Develop and implement effective client engagement strategies; maintain high level of participation in WfO services; conduct, at minimum, bi weekly outreach to all participants and maintain related progress notes., • Complete employment and educational assessments on all participants; ensure that assessments and service plans are updated twice a year, and more often where needed., • Identify and refer participants to job training programs; HSE, ESOL and other adult literacy and life skills programs; college and other higher education programs, as identified in participant’s service plan., • Assist participants in developing a job readiness portfolio, consisting of a resume and cover letter, and assessment of interviewing skills., • Work closely with WfO’s Employment Specialists; respond to job leads within required time frames; identify and refer participants for matching positions, using the Jericho AWARDS system and other methods of referral., • Assist participants in conducting independent job search; identify new job leads as needed and make direct referrals to employers., • Provide job retention and follow up services to all employed participants for a minimum of two years; offer re-placement services and referrals to training and educational programs as needed., • Access community resources to aide participants in their job search, job retention and/or re- placement efforts., • Actively participate in case conferencing sessions with the case management team and the program director and in some cases, the Business Services team., • Regularly attend the WfO monthly team meetings and supervisory meetings as scheduled and required., • Maintain and update participant records in the AWARDS system within required time frame., • Provide reports on participant engagement, job readiness/job search/education/training activities, and job placement outcomes as required., • Other responsibilities as assigned and required by the emerging needs of programs and participants, such as service delivery in multiple sites for multiple programs., • Provide services to up to two sites as needed for client engagement and job search. Requirements: • Bachelor’s degree is required., • Knowledge and experience in workforce development and service delivery to low-income individuals with significant barriers to employment required, • Must be able to work and produce desired performance outcomes in a team environment, requiring high levels of collaboration, cooperation, and teamwork., • Ability to help 105 job seekers secure employment and reach job retention milestones., • Ability to travel throughout the five boroughs a must., • High level of computer literacy and written and verbal communication skills., • Experience working with individuals in mental health/substance abuse recovery as well as those experiencing homelessness highly preferred., • Experience providing supported employment services to individuals with disabilities is preferred, • Knowledge and experience in helping low-income job seekers find and keep jobs., • Working knowledge of AWARDS is highly desirable., • Knowledge and experience in the application of Motivational Interviewing and Person-centered planning preferred.ADA Specifications: This position requires the ability to lift up to 50 lbs. Ability to travel to various sites. One must possess the ability to speak, hear, see, and write as well as the ability to use a computer and related software programs. Local and/or national travel required and may require some longer weekday/weekend commitments to accomplish related business projects or meet deliverables. EQUAL OPPORTUNITY EMPLOYER We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel welcome and valued. We believe that diversity and inclusion are essential to our success. DISCLAIMER This job description is intended to provide a general overview of the position and its essential functions. It is not intended to be an exhaustive list of all the duties and responsibilities that may be assigned to the staff member. The specific duties and responsibilities of the position may change from time to time, as determined by the needs of the organization. The staff member must be able to perform the essential functions of the position satisfactorily, with or without reasonable accommodation. Reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Powered by JazzHR Adm8F4o2U1

Job Description Job title: Case Manager Reports to: Director of Social Services FLSA Status: Non-Exempt (Hourly) / Full Time Date Issued: March 2021 POSITION SUMMARY: The Case Manager provides direct casework services to clients/residents. The essential functions of the job include, but are not limited to the duties listed in the job description. Employee may be required to carry out additional duties as assigned by Supervisor. ESSENTIAL JOB FUNCTIONS: Through the employee’s own efforts, the employee accomplishes the following essential functions: 1. Arranges meetings with newly assigned clients to assess basic needs and develop a service plan., 2. Conducts a psychosocial assessment to determine the individual needs of the client., 3. Carries an assigned caseload of residents/clients., 4. Performs all concrete casework requirements and referrals., 5. Completes all required paperwork, case management notes, referral sheets, and statistical requirements on a timely basis., 6. Resolves client incident reports and complaint reports as required., 7. Participates in all required consumer hearings and discharges., 8. Tracks client progress, make periodic report of each case, and analyze results of service plans., 9. Develops and implements a treatment plan; tracks progress and evaluates outcomes., 10. Make referrals to the appropriate resources to address the individual needs of the residents; determine eligibility/entitlement for referrals or information., 11. Participates in weekly supervision meetings for case and administrative consultation., 12. Handles emergencies as they arise; arranging for medical care or other services., 13. Attends agency or professional group seminars for on-going development., 14. Attends staff meetings as requested., 15. Employee may be required to carry out additional duties as assigned by Supervisor ADDITIONAL JOB FUNCTIONS: 1. Adheres to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook., 2. Maintain confidentiality and do not disclose information learned through the course of the job with people other than those who need to know including employee information, financial information, client information, etc. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. 1. Customer Service Orientation: Manages difficult or emotional situations with internal and external stakeholders; Responds promptly to customer needs; Responds to request for service and assistance. Maintains and communicates a positive “can do” attitude with internal and external stakeholders., 2. Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics., 3. Systems Thinking: Demonstrates an ability to (a) see how organizational systems (e.g., internal/external conditions, processes, people) interact and influence each other, and (b) how these systems create and contribute to specific issues (e.g., high voluntary turnover) and strengths (e.g., strong customer focus)., 4. Planning / Organization: Prioritizes and plans work activities; Uses time efficiently: Plans for additional resources; Develops realistic action plans. Leverages tools to manage workflow and reprioritizes accordingly., 5. Service and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization., 6. Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification., 7. Written Communication: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information., 8. Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Upholds organizational values., 9. Dependability: Follows instructions; Responds to management direction; Takes responsibility for own actions; Keeps commitments., 10. Initiative: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. A. Minimum Required Education & Experience: • Bachelor’s Degree in Social work or related field, • Certification in First Aid, CPR B. Preferred Education & Experience: • 2 years related experience., • Previous work experience with homeless population, MICA, or Veterans community C. Computer Skills: • Proficient in computer software programs (Word, Excel, Power Point, CARES, etc.) D. Language skills: • Excellent verbal and written communication skills. Reads and comprehends simple instructions, short correspondence, and memos; Writes simple correspondence; Presents information in one-on-one and small groups situations outside stakeholders, clients and other employees., • Bilingual is preferred GENERAL PHYSICAL REQUIRMENTS AND WORKING CONDITIONS: A. GENERAL WORKING HOURS: • Generally, this position is Monday through Friday. Rotating Weekends coverage may be required. B. WORKING FROM HOME: • Most essential functions of this job cannot be completed working from home. C. TRAVEL: • May be required to travel about 5% of the time to purchase items or to attend a training or go to the post office as needed. D. PHYSICAL REQUIREMENTS: 1. The physical activity for the Case Manager is: a. Climbing & Ambulating Stairs: Ascending or descending stairs and ramps using feet and legs and/or hands and arms. Must be able to walk up and down stairs (about 10 flights) in order to patrol stairways, respond to security incidents, and assist in the evacuation of clients during an emergency. Body agility is emphasized. The amount of climbing required exceeds that required for ordinary locomotion. b. Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles. c. Kneeling: Bending legs at knee to come to a rest on knee or knees. d. Crouching: Bending the body downward and forward by bending leg and spine. e. Reaching. Extending hand(s) and arm(s) in any direction. f. Walking. Moving about on foot to accomplish tasks, and has an ability to navigate from one location to another. g. Standing: Remaining upright on the feet, particularly for sustained periods of time. h. Lifting. Must raise objects from a lower to a higher position or move objects horizontally from position to-to-position. i. Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Ability to use computer tablet to write reports, notes and document compliance with patrol stops. j. Grasping: Applying pressure to an object with the fingers and palm. k. Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly. l. Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound. m. Feeling. Must be able to perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Assesses potential safety threats, such as by exposure to chemicals and heat from malfunctioning equipment. 1. Physical requirements for the Case Manager: • Sedentary work: Exerting up to 10 pounds of force occasionally and / or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, with walking and standing required only occasionally. 1. The visual acuity requirements for the Case Manager (including color, depth perception and field vision). • Required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, viewing a computer terminal; extensive reading; visual inspection to determine the accuracy, neatness, and thoroughness of the work. 1. The Case Manager will be subject to the following conditions in this position: • The worker is subject to inside environmental conditions, protected from weather conditions but not necessarily from temperature changes. The physical demands described here are representative of those that must be met by an employee to successfully perform the Essential Functions. Reasonable accommodations may be made upon an employee’s request. This Job Description is not intended, and should not be construed, to be an exhaustive list of all Job Functions, Competencies, Skills and Work Environment/Conditions associated with this job. It is meant to be an accurate reflection of principal job elements useful for recruiting and selecting employees, assigning work and evaluating performance. Additional responsibilities may be assigned, and management retains the right to change this Job Description at any time. Acceptance of this Job Description does not constitute an employment agreement or contract. The Company is an at-will employer and reserves the right to terminate employment for any reason or no reason, with or without notice to the employee. JOB DESCRIPTION ACKNOWLEDGEMENT AND ACCEPTANCE Employee Signature Date Supervisor’s Signature Date

Job DescriptionAbout Jericho Project Jericho Project is a nationally recognized nonprofit that has been working to end homelessness at its roots since 1983. What began as a Manhattan soup kitchen has grown into a citywide organization serving nearly 3,000 New Yorkers each year—including over 700 veterans, as well as young adults and families, many of whom identify as LGBTQ+. Jericho provides more than 600 units of supportive housing through seven permanent residences in the Bronx and Harlem, along with scattered-site apartments throughout New York City. Our housing-first model is paired with wraparound services delivered by skilled case managers, licensed mental health clinicians, and workforce development specialists. Together, these services support our four pillars of stability: housing, employment, wellness, and family. In 2024, Jericho facilitated over 570 housing placements, helped secure nearly 275 job placements, and delivered over 750 therapy sessions through our in-house Jericho Therapy Program. As we move toward expanding our reach by an additional 2,000 units of housing, we remain committed to helping individuals and families build lasting independence and well-being—one person, one home, and one community at a time. About the Position The Case Manager will be responsible for providing rapid re-housing services to veterans, young adults, and single adults. The Case Manager will carry a caseload of approximately 18-20 participants. Case managers will be required to have frequent contact, but not limited to, weekly or monthly face- to-face meetings, telephone conversations, aftercare contacts and survey distribution, e-mail, and other electronic exchange with each participant on his or her caseload, depending on the need for services and post-placement support. Position: Case Manager Location: Manhattan Reports To: Assistant Program Director Status: Non-Exempt Compensation: $53,000.00 to $55,000.00 annualized Responsibilities: • Utilize Critical Time Intervention, Motivational Interviewing, and Harm Reduction techniques to assist low-income veteran families who are either homeless or at imminent risk of homelessness to resolve their housing crises., • Utilize Motivational Interviewing, and Harm Reduction techniques to assist both veterans and young adults, singles and families who are homeless to resolve their housing crises and promote long-term housing stability., • Conduct assessments and program intakes for individuals seeking rapid re-housing services. Ensure data is accurate and complete and that all required accompanying documentation is collected. Update case notes in electronic case management system in a timely manner., • Participate in the intake and orientation process of new program participants., • Provide direct case management services in the office and at field/home visits., • Develop and update housing stability plans to assist participants to obtain or maintain permanent housing. Identify household’s strengths, needs, abilities, and preferences., • Utilize a variety of interventions to assist participants with overcoming barriers to housing stability, including increasing income and benefits., • Assist with housing search and placement. Provide hands-on assistance to enable veteran to find suitable housing, including accompanying veteran to apartment viewings and conducting neighborhood research throughout NYC and surrounding areas. Advocate on behalf of the veteran with landlords and brokers to overcome any issues or challenges to securing suitable housing. Work collaboratively with community housing specialists to identify suitable housing., • Conduct housing inspections for identified units prior to financial assistance being requested., • Mediate household and/or landlord-tenant disputes that threaten housing stability. Serve as point-of-contact for landlords and maintain positive landlord relationships., • Coordinate with Workforce Opportunities team to link participants to employment and educational assistance., • Identify and make referrals to community resources including but not limited to preventive services, long-term case management programs, benefits assistance, SSI/SSDI, mental and physical healthcare, pantries, hospitals and Homebase to maintain stable housing., • Become SSI/SSDI Outreach, Access & Recovery Initiative (SOAR) trained, complete applications for SSI/SSDI, and follow up with progress towards obtaining benefits., • Assist with household budgeting and provide referrals for financial counseling as needed., • Conduct legal assessments and make referrals as needed., • Assess participants’ need for Financial Assistance and submit completed requests as needed., • Conduct outreach and engagement to target populations., • Provide crisis intervention as needed., • Provide post-placement support and follow-up contacts., • Utilize electronic case management system. Maintain accurate and up-to-date client files., • Participate in community initiatives to fulfil Jericho Project’s mission to end homelessness., • Participate in case conferences, staff meetings, and training., • Carry out other duties as assigned by Assistant Director and/or Managing Program Director. Requirements: • Bachelor’s Degree in Human Services or a closely related field., • Experience working in homelessness, substance abuse, mental health and/or trauma settings preferred., • Experience working with veterans/military, young adults, or LGBTQ populations preferred., • Knowledge of NYC resources preferred., • Must possess strong organizational, writing, communication, and computer skills., • This position includes fast paced case management and some field work. Candidates must be self-starters with the skills and energy to work with high need participants in the community., • Strong engagement and interpersonal skills. ADA Specifications: This position requires the ability to lift up to 50 lbs. Ability to travel to various sites. One must possess the ability to speak, hear, see, and write as well as the ability to use a computer and related software programs. Local and/or national travel required and may require some longer weekday/weekend commitments to accomplish related business projects or meet deliverables. EQUAL OPPORTUNITY EMPLOYER We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel welcome and valued. We believe that diversity and inclusion are essential to our success. DISCLAIMER This job description is intended to provide a general overview of the position and its essential functions. It is not intended to be an exhaustive list of all the duties and responsibilities that may be assigned to the staff member. The specific duties and responsibilities of the position may change from time to time, as determined by the needs of the organization. The staff member must be able to perform the essential functions of the position satisfactorily, with or without reasonable accommodation. Reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Powered by JazzHR XrWBDguyDt

Job DescriptionAbout Jericho Project Jericho Project is a nationally recognized nonprofit that has been working to end homelessness at its roots since 1983. What began as a Manhattan soup kitchen has grown into a citywide organization serving nearly 3,000 New Yorkers each year—including over 700 veterans, as well as young adults and families, many of whom identify as LGBTQ+. Jericho provides more than 600 units of supportive housing through seven permanent residences in the Bronx and Harlem, along with scattered-site apartments throughout New York City. Our housing-first model is paired with wraparound services delivered by skilled case managers, licensed mental health clinicians, and workforce development specialists. Together, these services support our four pillars of stability: housing, employment, wellness, and family. In 2024, Jericho facilitated over 570 housing placements, helped secure nearly 275 job placements, and delivered over 750 therapy sessions through our in-house Jericho Therapy Program. As we move toward expanding our reach by an additional 2,000 units of housing, we remain committed to helping individuals and families build lasting independence and well-being—one person, one home, and one community at a time. About the Position The Case Manager will provide case management and service coordination at Loring Place, a 52-unit Permanent Supportive Housing program. Candidates must have experience serving adults with mental illnesses and substance use histories; experience in a supportive housing setting is preferred. The Case Manager will be required to have frequent contact, not limited to, weekly or monthly face-to-face meetings, telephone conversations, e-mail and other electronic exchange with colleagues is expected. Position: Case Manager Location: Loring Place (Bronx) Reports To: Program Director Status: Non-Exempt Compensation: $53,000.00 to $55,000.00 annualized Responsibilities: • Maintain a case load of high risk/high-intensity tenants., • Provide enhanced case management services which will be informed by a Housing First approach in the office and at the resident’s home using evidence-based practices such as Motivational Interviewing and Harm Reduction techniques., • Conduct assessments and program intakes all assigned residents., • Ensure data is accurate and complete and that all required accompanying documentation is collected., • Develop and update person centered service plans (every 6 month)., • Utilize trauma informed interventions and culturally responsive engagement techniques to assist residents with overcoming barriers to housing stability and assist them in their community integration to Logan Fountain., • Identify each resident’s strengths, needs, abilities, and preferences., • Act as liaison for the psychiatrist at the program site and manage the appointment times of residents receiving services from the doctor., • Provide referrals, advocacy, and linkages to public benefits including but not limited to healthcare, SNAP, SSl/SSDI, and public assistance., • Maintain and refer to a network of resources and contacts that will further their community integration., • Implement groups with a focus on life skills, education and support, relapse prevention and mental health counseling., • Coordinate with Jericho’s Workforce Opportunities department to link residents to employment and educational assistance., • Coordinate aftercare services and follow-up contacts for post-discharge updates., • Conduct outreach and engagement including apartment visits and inspections., • Participate in community development efforts such as Community Meetings and supporting the residence in establishing partnerships with other providers in the community., • Ensure compliance with organizational and funder regulations and documentation., • Complete a monthly Audit Tool and ensure that all citations are cured., • Work with Property Management staff to assist resident to meet terms of their lease including timely payment of rent and avoidance of any nuisance behaviors., • Provide all services in a manner that respects cultural differences amongst residents., • Provide administrative support to the Assistant Director and Program Director as needed., • Other duties as assigned by a supervisor. Requirements: • A Bachelor's degree in human services or related field required., • Experience working with homelessness, substance use, mental health and/or trauma settings preferred., • Must be willing to work a weekend day., • Must possess strong organizational, writing, communication, and computer skills., • Candidates must be self-starters with the skills and energy to work with high-need individuals., • Strong engagement and interpersonal skills., • Some relevant experience working with low-income or homeless populations., • Be familiar with interventions needed for resident with severe persistent mental health issues., • Local applicants are highly encouraged to apply., • Bilingual English/Spanish strongly preferred., • Case Manager is regularly required to, type, use hands and fingers, reach with hands and arm. Case Manager is regularly required to walk, ascend and descend stairs, stoop, and kneel. Case Manager is often required to spend up to six (6) hours sitting at a desk during a normal eight (8) hour shift. Occasionally the Case Manager is required to lift items less than 5 pounds. The Case Manager is regularly required to move throughout the facility/NYC while carrying out job duties. ADA Specifications: This position requires the ability to lift up to 50 lbs. Ability to travel to various sites. One must possess the ability to speak, hear, see, and write as well as the ability to use a computer and related software programs. Local and/or national travel required and may require some longer weekday/weekend commitments to accomplish related business projects or meet deliverables. EQUAL OPPORTUNITY EMPLOYER We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel welcome and valued. We believe that diversity and inclusion are essential to our success. DISCLAIMER This job description is intended to provide a general overview of the position and its essential functions. It is not intended to be an exhaustive list of all the duties and responsibilities that may be assigned to the staff member. The specific duties and responsibilities of the position may change from time to time, as determined by the needs of the organization. The staff member must be able to perform the essential functions of the position satisfactorily, with or without reasonable accommodation. Reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Powered by JazzHR 4R33RMwIZm

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL JOB FUNCTIONS: • Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Help the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels’ consumers individually or in small groups regarding plans for meeting service needs and aids the consumers to mobilize inner capabilities and environmental resources to attain, • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and perform follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a, • Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., • Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and, • Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan, • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning, • Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict, • Performs crisis assessment and nonverbal and verbal crisis intervention., • Refers consumers to community resources and other organizations. Accompany consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the, • May have on-call, • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and, • Plans, escorts, and/or arrange social or recreational activities for and with, • Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's, • Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., • Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are, • Assists in the orientation of new personnel when, • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going, • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development, • Complies with agency infection control, • Advocates on behalf of consumer with outside service providers and within, • Assists resident/consumer in finding and getting into vocational training or other training opportunities and work with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., • Other job-related duties that may be assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITLES: • Committed to the active promotion of ICL values and goals., • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural, • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor,, • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, • Basic understanding of the causes and processes of mental illness and substance abuse, • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development, • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and, • Ability to use sound judgment in identifying and solving problems and knowing when to seek, • Ability to be aware of self and one's impact on others, • Ability to learn, understand and comply with all regulations, policies and, • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without, • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in, • Ability to prepare accurate and timely documentation, reports and other written material as, • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., • Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate Ability to identify the nature of problems and to participate effectively in solving, • Ability to report for work as scheduled on a consistent basis, • Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies. QUALIFICATIONS AND EXPERIENCE: Bachelor's degree plus two years’ experience providing direct services to individuals with mental disabilities or other relevant human service experience, or bachelor's degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW) and one year experience, or associate's degree plus 3 years above experience.

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL JOB FUNCTIONS: • Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Help the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels’ consumers individually or in small groups regarding plans for meeting service needs and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and perform follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., • Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., • Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and, • Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan, • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning, • Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict, • Performs crisis assessment and nonverbal and verbal crisis intervention., • Refers consumers to community resources and other organizations. Accompany consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the, • May have on-call, • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and, • Plans, escorts, and/or arrange social or recreational activities for and with, • Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's, • Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., • Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are, • Assists in the orientation of new personnel when, • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going, • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development, • Complies with agency infection control, • Advocates on behalf of consumer with outside service providers and within, • Assists resident/consumer in finding and getting into vocational training or other training opportunities and work with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., • Other job-related duties that may be assigned ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: • Committed to the active promotion of ICL values and goals., • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural, • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor,, • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, • Basic understanding of the causes and processes of mental illness and substance abuse, • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development, • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and, • Ability to use sound judgment in identifying and solving problems and knowing when to seek, • Ability to be aware of self and one's impact on others, • Ability to learn, understand and comply with all regulations, policies and, • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without, • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in, • Ability to prepare accurate and timely documentation, reports and other written material as, • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., • Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate Ability to identify the nature of problems and to participate effectively in solving, • Ability to report for work as scheduled on a consistent basis, • Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies. QUALIFICATIONS AND EXPERIENCE: Bachelor's degree plus two years’ experience providing direct services to individuals with mental disabilities or other relevant human service experience, or bachelor's degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW) and one year experience, or associate's degree plus 3 years above experience.

Job DescriptionAbout Jericho ProjectJericho Project is a nationally recognized nonprofit that has been working to end homelessness at its roots since 1983. What began as a Manhattan soup kitchen has grown into a citywide organization serving nearly 3,000 New Yorkers each year—including over 700 veterans, as well as young adults and families, many of whom identify as LGBTQ+. Jericho provides more than 600 units of supportive housing through seven permanent residences in the Bronx and Harlem, along with scattered-site apartments throughout New York City. Our housing-first model is paired with wraparound services delivered by skilled case managers, licensed mental health clinicians, and workforce development specialists. Together, these services support our four pillars of stability: housing, employment, wellness, and family. In 2024, Jericho facilitated over 570 housing placements, helped secure nearly 275 job placements, and delivered over 750 therapy sessions through our in-house Jericho Therapy Program. As we move toward expanding our reach by an additional 2,000 units of housing, we remain committed to helping individuals and families build lasting independence and well-being—one person, one home, and one community at a time. About the Position The Senior Case Manager Senior Case Manager will be responsible for providing rapid rehousing services to high risk veterans, young adults, and families. The Senior Case Manager will carry a caseload of approximately 10-12 participants. The Senior Case Manager will be required to have frequent contact, but not limited to, weekly or monthly face-to-face meetings, telephone conversations, aftercare contacts and survey distribution, e- mail, and other electronic exchange with each participant on his or her caseload, depending on the need for services and post-placement support. Additionally, Senior Case Manager will provide oversight to case management team by reviewing documentation, review financial requests, onboarding new staff and taking on special projects as assigned by the Assistant Director’s and Program Director. Position: Senior Case Manager Location: Manhattan Reports To: Program Director Status: Non-Exempt Compensation: $55,000.00 to $60,000.00 annualized Responsibilities: • Utilize Motivational Interviewing and Harm Reduction techniques to assist both veterans and young adults, singles and families who are homeless to resolve their housing crises and promote long-term housing stability., • Conduct assessments and program intakes for individuals seeking rapid re-housing services. Ensure data is accurate and complete and that all required accompanying documentation is collected. Update case notes in electronic case management system in a timely manner., • Make referrals on behalf of participants for mental health services and complete psychosocial evaluations, for those considering supportive housing applications with assistance from LCSW Therapist and Program Director Senior CM will act as a liaison to submit at least 10 supportive housing application semi-annually., • Assist in the development and facilitation of workshops and groups including independent skills, healthy relationship and mental health, etc., • Conduct intakes and assist in the orientation process of new program participants., • Provide direct case management services in the office and at field/home visits with high-risk participants., • Develop and update housing stability plans to assist participants to obtain or maintain permanent housing. Identify household’s strengths, needs, abilities, and preferences. Utilize a variety of interventions to assist participants with overcoming barriers to housing stability, including increasing income and benefits., • Provide hands-on assistance to engage high-risk participants in finding suitable housing, including accompanying those participants to apartment viewings and other appointments. In addition, the Senior Case Manager will advocate on behalf of the participants with landlords and brokers to overcome any issues or challenges to securing and maintaining suitable housing. Work collaboratively with community housing specialists to identify suitable housing., • Assess high-risk participants for housing readiness by evaluating the appropriate level of housing for the client needs., • Conduct housing re-inspections for identified units once the client has moved into housing to assess for concerns. Mediate household and/or landlord-tenant disputes that threaten housing stability. Serve as point-of-contact for landlords and maintain positive landlord relationships., • Conduct Bi-monthly face to face contact with participants and quarterly visits to the client’s home., • Coordinate with Workforce Opportunities team to link participants to employment and educational assistance., • Identify and make referrals to community resources including but not limited to preventive services, long-term case management programs, benefits assistance, SSI/SSDI, mental and physical healthcare, pantries, hospitals and Homebase to maintain stable housing., • Assist with household budgeting and provide referrals for financial counseling as needed., • Assess participants’ need for financial assistance and submit completed requests as needed., • Provide crisis intervention and skill building as needed., • Utilize electronic case management system. Maintain accurate and up-to-date client files., • Assign trainings to case management staff as needed. Ensure that CM staff complete Relias trainings., • Participate in community initiatives to fulfil Jericho Project’s mission to end homelessness., • Participate and coordinate case conferences, staff meetings, and training., • Carry out other duties as assigned by Assistant Director and/or Program Director. Requirements: • Bachelors’ Degree in social work or similar field. Preferred Master Senior Case Manager., • Experience working in homelessness, substance abuse, mental health and/or trauma settings preferred., • Experience working with veterans/military, young adults, or LGBTQ populations preferred., • Knowledge of NYC resources preferred., • Must possess strong organizational, writing, communication, and computer skills., • This position includes fast paced case management and some field work. Candidates must be self-starters with the skills and energy to work with high need participants in the community., • Strong engagement and interpersonal skills. ADA Specifications: This position requires the ability to lift up to 50 lbs. Ability to travel to various sites. One must possess the ability to speak, hear, see, and write as well as the ability to use a computer and related software programs. Local and/or national travel required and may require some longer weekday/weekend commitments to accomplish related business projects or meet deliverables. EQUAL OPPORTUNITY EMPLOYER We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel welcome and valued. We believe that diversity and inclusion are essential to our success. DISCLAIMER This job description is intended to provide a general overview of the position and its essential functions. It is not intended to be an exhaustive list of all the duties and responsibilities that may be assigned to the staff member. The specific duties and responsibilities of the position may change from time to time, as determined by the needs of the organization. The staff member must be able to perform the essential functions of the position satisfactorily, with or without reasonable accommodation. Reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Powered by JazzHR w0DEuwYwUU

Job DescriptionAbout Jericho Project Jericho Project is a nationally recognized nonprofit that has been working to end homelessness at its roots since 1983. What began as a Manhattan soup kitchen has grown into a citywide organization serving nearly 3,000 New Yorkers each year—including over 700 veterans, as well as young adults and families, many of whom identify as LGBTQ+. Jericho provides more than 600 units of supportive housing through seven permanent residences in the Bronx and Harlem, along with scattered-site apartments throughout New York City. Our housing-first model is paired with wraparound services delivered by skilled case managers, licensed mental health clinicians, and workforce development specialists. Together, these services support our four pillars of stability: housing, employment, wellness, and family. In 2024, Jericho facilitated over 570 housing placements, helped secure nearly 275 job placements, and delivered over 750 therapy sessions through our in-house Jericho Therapy Program. As we move toward expanding our reach by an additional 2,000 units of housing, we remain committed to helping individuals and families build lasting independence and well-being—one person, one home, and one community at a time. About the Position Jericho’s Workforce Opportunities Program is seeking an energetic and dynamic Career Counselor who will provide workforce development services to vulnerable young adults in order to help them achieve the highest possible level of employment, educational attainment, and/or other meaningful activity, e.g., paid internship. Career Counselor will specialize in outreach engagements methods with local organizations to work effectively with young adults to ensure that participants’ employment and educational goals are fully met. Career Counselor will also provide on the job retention services for those participants who have been successfully employed. Position: Career Counselor Location: Manhattan Reports To: Coordinator of Young Adult Employment Services Status: Non-Exempt Compensation: $53,000.00 to $55,000.00 annualized Responsibilities:Career Counseling Duties: • Provide career counseling services to about 70 young adults to help them prepare for, and secure employment., • Complete employment and educational assessments on all participants; ensure that assessments and service plans are updated regularly as required., • Collaborate with young adults in the service planning process and setting their education, training, and employment goals., • Assist participants in developing a job readiness portfolio, including their resume, assessment of interviewing skills, and letters of inquiries., • Work closely with Employment Specialists; respond to job leads within required timeframe; identify and refer young adults for matching positions., • Assist young adults in conducting independent job search; identify new job leads as needed and make direct referrals to employers.Outreach Duties:, • Assist in developing in the outreach and recruitment process to achieve annual enrollment targets through current agency listing, • Manage communication with the network of partnering organizations in the referral, enrollment, and service delivery process., • Develop creative and innovates enrollment and client engagement strategies resulting in high level of participation in program activities., • Identify low- and no-cost resources and refer participants to skills training programs, HSE, ESOL and other literacy programs, college, and other higher education programs, as indicated in their individual service plans., • Other responsibilities as assigned and required by the emerging needs of programs and participants.Retention Duties:, • Provide job retention and follow up services to employed participants., • Access community resources to aide young adults in their job search, job retention and/or re-placement efforts., • Conduct, at minimum, biweekly follow up on all participants and maintain related progress notes., • Participate in case conferencing sessions, as required., • Regularly attend monthly WfO meetings., • Maintain and update participant information in the required data management system(s)., • Provide information related to participant engagement, employment and educational achievements, and other performance indicators as requested. Requirements: • Bachelor’s degree required., • Knowledge and experience in workforce development, as well as service delivery to low-income families, in particular, Young Adults strongly preferred., • Must have excellent written and verbal communication skills and advanced computer literacy., • Ability to conduct high level outreach services., • Experience providing supported employment services to individuals with disabilities is preferred., • Working knowledge of AWARDS is highly desirable., • Knowledge and experience in the application of Motivational Interviewing and Person-centered planning preferred., • Must be able to work and produce desired performance outcomes in a team environment, requiring high levels of collaboration, cooperation, and teamwork., • Ability to assist about 70 job seekers realizes desired employment and job retention outcomes., • Ability to travel throughout the five boroughs a must. ADA Specifications: This position requires the ability to lift up to 50 lbs. Ability to travel to various sites. One must possess the ability to speak, hear, see, and write as well as the ability to use a computer and related software programs. Local and/or national travel required and may require some longer weekday/weekend commitments to accomplish related business projects or meet deliverables. EQUAL OPPORTUNITY EMPLOYER We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel welcome and valued. We believe that diversity and inclusion are essential to our success. DISCLAIMER This job description is intended to provide a general overview of the position and its essential functions. It is not intended to be an exhaustive list of all the duties and responsibilities that may be assigned to the staff member. The specific duties and responsibilities of the position may change from time to time, as determined by the needs of the organization. The staff member must be able to perform the essential functions of the position satisfactorily, with or without reasonable accommodation. Reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Powered by JazzHR G0qa2UCVeu

Job Description Job title: Case Manager Supervisor Reports to: Director of Social Services FLSA Status: Exempt / Full Time Date Issued: July 2021 POSITION SUMMARY: The Case Manager Supervisor provides direct casework services to clients/residents as well and overseeing Case Managers. The essential functions of the job include, but are not limited to the duties listed in the job description. ESSENTIAL JOB FUNCTIONS: Through the employee’s own efforts, the employee accomplishes the following essential functions: • Arranges meetings with newly assigned clients to assess basic needs and develop a service plan., • Conducts a psychosocial assessment to determine the individual needs of the client., • Carries an assigned caseload of residents/clients., • Performs all concrete casework requirements and referrals., • Completes all required paperwork, case management notes, referral sheets, and statistical requirements on a timely basis., • Resolves client incident reports and complaint reports as required., • Participates in all required consumer hearings and discharges., • Tracks client progress, make periodic report of each case, and analyze results of service plans., • Develops and implements a treatment plan; tracks progress and evaluates outcomes., • Make referrals to the appropriate resources to address the individual needs of the residents; determine eligibility/entitlement for referrals or information., • Participates in weekly supervision meetings for case and administrative consultation., • Handles emergencies as they arise; arranging for medical care or other services., • Attends agency or professional group seminars for on-going development., • Attends staff meetings as requested., • Escort Clients to viewings or appointments as needed., • Update Critical Files, • Update supervisor notes in all case files and case manager files, • Complete Audit Charts for all case files., • Employee may be required to carry out additional duties as assigned by Supervisor ADDITIONAL JOB FUNCTIONS: • Adheres to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook., • Maintain confidentiality and do not disclose information learned through the course of the job with people other than those who need to know including employee information, financial information, client information, etc. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. • Customer Service Orientation: Manages difficult or emotional situations with internal and external stakeholders; Responds promptly to customer needs; Responds to request for service and assistance. Maintains and communicates a positive “can do” attitude with internal and external stakeholders., • Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics., • Systems Thinking: Demonstrates an ability to (a) see how organizational systems (e.g., internal/external conditions, processes, people) interact and influence each other, and (b) how these systems create and contribute to specific issues (e.g., high voluntary turnover) and strengths (e.g., strong customer focus)., • Planning / Organization: Prioritizes and plans work activities; Uses time efficiently: Plans for additional resources; Develops realistic action plans. Leverages tools to manage workflow and reprioritizes accordingly., • Service and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization., • Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification., • Written Communication: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information., • Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Upholds organizational values., • Dependability: Follows instructions; Responds to management direction; Takes responsibility for own actions; Keeps commitments., • Initiative: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. • Minimum Required Education & Experience:, • Bachelor’s Degree in Social work or related field, • Certification in First Aid, CPR, • Preferred Education & Experience:, • 2 years related experience., • Previous work experience with homeless population, MICA, or Veterans community, • Computer Skills:, • Proficient in computer software programs (Word, Excel, Power Point, CARES, etc.), • Language skills:, • Excellent verbal and written communication skills. Reads and comprehends simple instructions, short correspondence, and memos; Writes simple correspondence; Presents information in one-on-one and small groups situations outside stakeholders, clients and other employees., • Bilingual is preferred GENERAL PHYSICAL REQUIRMENTS AND WORKING CONDITIONS: • GENERAL WORKING HOURS:, • Generally, this position is Monday through Friday general shift hours vary between 8am – 7pm; with Rotating Weekends, coverage may be required., • WORKING FROM HOME:, • Most essential functions of this job cannot be completed working from home., • TRAVEL:, • May be required to travel about 5% of the time to purchase items or to attend a training or go to the post office as needed., • PHYSICAL REQUIREMENTS:, • The physical activity for the Case Manager is:, • Climbing & Ambulating Stairs: Ascending or descending stairs and ramps using feet and legs and/or hands and arms. Must be able to walk up and down stairs (about 10 flights) in order to patrol stairways, respond to security incidents, and assist in the evacuation of clients during an emergency. Body agility is emphasized. The amount of climbing required exceeds that required for ordinary locomotion., • Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles., • Kneeling: Bending legs at knee to come to a rest on knee or knees., • Crouching: Bending the body downward and forward by bending leg and spine., • Reaching. Extending hand(s) and arm(s) in any direction., • Walking. Moving about on foot to accomplish tasks, and has an ability to navigate from one location to another., • Standing: Remaining upright on the feet, particularly for sustained periods of time., • Lifting. Must raise objects from a lower to a higher position or move objects horizontally from position to-to-position., • Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Ability to use computer tablet to write reports, notes and document compliance with patrol stops., • Grasping: Applying pressure to an object with the fingers and palm., • Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly., • Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound., • Feeling. Must be able to perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Assesses potential safety threats, such as by exposure to chemicals and heat from malfunctioning equipment., • Physical requirements for the Case Manager:, • Sedentary work: Exerting up to 10 pounds of force occasionally and / or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, with walking and standing required only occasionally., • The visual acuity requirements for the Case Manager (including color, depth perception and field vision)., • Required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, viewing a computer terminal; extensive reading; visual inspection to determine the accuracy, neatness, and thoroughness of the work., • The Case Manager will be subject to the following conditions in this position:, • The worker is subject to inside environmental conditions, protected from weather conditions but not necessarily from temperature changes. The physical demands described here are representative of those that must be met by an employee to successfully perform the Essential Functions. Reasonable accommodations may be made upon an employee’s request. This Job Description is not intended, and should not be construed, to be an exhaustive list of all Job Functions, Competencies, Skills and Work Environment/Conditions associated with this job. It is meant to be an accurate reflection of principal job elements useful for recruiting and selecting employees, assigning work and evaluating performance. Additional responsibilities may be assigned, and management retains the right to change this Job Description at any time. Acceptance of this Job Description does not constitute an employment agreement or contract. The Company is an at-will employer and reserves the right to terminate employment for any reason or no reason, with or without notice to the employee. JOB DESCRIPTION ACKNOWLEDGEMENT AND ACCEPTANCE Employee Signature Date Supervisor’s Signature Date

Job DescriptionAbout Jericho Project Jericho Project is a nationally recognized nonprofit that has been working to end homelessness at its roots since 1983. What began as a Manhattan soup kitchen has grown into a citywide organization serving nearly 3,000 New Yorkers each year—including over 700 veterans, as well as young adults and families, many of whom identify as LGBTQ+. Jericho provides more than 600 units of supportive housing through seven permanent residences in the Bronx and Harlem, along with scattered-site apartments throughout New York City. Our housing-first model is paired with wraparound services delivered by skilled case managers, licensed mental health clinicians, and workforce development specialists. Together, these services support our four pillars of stability: housing, employment, wellness, and family. In 2024, Jericho facilitated over 570 housing placements, helped secure nearly 275 job placements, and delivered over 750 therapy sessions through our in-house Jericho Therapy Program. As we move toward expanding our reach by an additional 2,000 units of housing, we remain committed to helping individuals and families build lasting independence and well-being—one person, one home, and one community at a time. About the Position The Case Manager will provide case management and service coordination at Logan Fountain a 105-unit Permanent Supportive Housing program. Candidates must have experience serving adults with mental illnesses and substance use histories; experience in a supportive housing setting is preferred. The Case Manager will be required to have frequent contact, not limited to, weekly or monthly face-to-face meetings, telephone conversations, e-mail and other electronic exchange with colleagues is expected. Position: Case Manager Location: Logan Fountain (Brooklyn) Reports To: Program Director Status: Non-Exempt Compensation: $53,000.00 to $55,000.00 annualized Responsibilities: • Maintain a case load of high risk/high intensity tenants., • Provide enhanced case management services which will be informed by a Housing First approach in the office and at the resident’s home using evidence-based practices such as Motivational Interviewing and Harm Reduction techniques., • Conduct assessments and program intakes all assigned residents., • Ensure data is accurate and complete and that all required accompanying documentation is collected., • Develop and update person centered service plans (every 6 month);, • Utilize trauma informed interventions and culturally responsive engagement techniques to assist residents with overcoming barriers to housing stability and assist them in their community integration to Logan Fountain., • Identify each resident’s strengths, needs, abilities, and preferences., • Act as liaison for the psychiatrist at the program site and manage the appointment times of residents receiving services from the doctor., • Provide referrals, advocacy, and linkages to public benefits including but not limited to healthcare, SNAP, SSl/SSDI, and public assistance., • Maintain and refer to a network of resources and contacts that will further their community integration., • Implement groups with a focus on life skills, education and support, relapse prevention and mental health counseling,, • Coordinate with Jericho’s Workforce Opportunities department to link residents to employment and educational assistance;, • Coordinate aftercare services and follow-up contacts for post-discharge updates., • Conduct outreach and engagement including apartment visits and inspections., • Participate in community development efforts such as Community Meetings and supporting the residence in establishing partnerships with other providers in the community., • Ensure compliance with organizational and funder regulations and documentation. Complete a monthly Audit Tool and ensure that all citations are cured., • Work with Property Management staff to assist resident to meet terms of their lease including timely payment of rent and avoidance of any nuisance behaviors., • Provide all services in a manner that respects cultural differences amongst residents., • Provide administrative support to the Assistant Director and Program Director as needed, • Other duties as assigned by a supervisor. Requirements: • A Bachelor's degree in human services or related field required., • Experience working with homelessness, substance use, mental health and/or trauma settings preferred., • Must be willing to work a weekend day, • Must possess strong organizational, writing, communication, and computer skills., • Candidates must be self-starters with the skills and energy to work with high-need individuals., • Strong engagement and interpersonal skills., • Some relevant experience working with low-income or homeless populations., • Be familiar with interventions needed for resident with severe persistent mental health issues., • Local applicants are highly encouraged to apply., • Bilingual English/Spanish strongly preferred, • Case Manager is regularly required to, type, use hands and fingers, reach with hands and arm. Case Manager is regularly required to walk, ascend and descend stairs, stoop, and kneel. Case Manager is often required to spend up to six (6) hours sitting at a desk during a normal eight (8) hour shift. Occasionally the Case Manager is required to lift items less than 5 pounds. The Case Manager is regularly required to move throughout the facility/NYC while carrying out job duties. ADA Specifications: This position requires the ability to lift up to 50 lbs. Ability to travel to various sites. One must possess the ability to speak, hear, see, and write as well as the ability to use a computer and related software programs. Local and/or national travel required and may require some longer weekday/weekend commitments to accomplish related business projects or meet deliverables. EQUAL OPPORTUNITY EMPLOYER We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel welcome and valued. We believe that diversity and inclusion are essential to our success. DISCLAIMER This job description is intended to provide a general overview of the position and its essential functions. It is not intended to be an exhaustive list of all the duties and responsibilities that may be assigned to the staff member. The specific duties and responsibilities of the position may change from time to time, as determined by the needs of the organization. The staff member must be able to perform the essential functions of the position satisfactorily, with or without reasonable accommodation. Reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Powered by JazzHR C89RA6Nttw

Job Description JOB DESCRIPTION Part-Time Bilingual Help 365 Bronx Case Manager (English/Spanish)Location: Bronx, NY New York Common Pantry is one of the city’s largest hunger relief organizations, providing food assistance, case management services, senior food provision, nutrition education, and hygiene services. We are a dynamic, mission-driven organization experiencing rapid growth and expansion. NYCP is a poverty-fighting organization that reduces hunger and promotes dignity, health, and self-sufficiency by using a holistic approach. Last year, we assisted over 764,000 visitors, served over 11.7 million meals, and accessed $10.7 million in public benefits resources for our guests. Through an array of programs that we offer, we look to establish long-term stability for those we serve. The Part-Time Bilingual Help 365 Bronx Case Manager (English/Spanish) will assist with new individuals/families and existing Pantry Members to process intakes for the Choice Pantry Bronx program. This role will provide the membership cards and orient the members on the rules and regulations of the program. During the intake or re-certification process, the Part-Time Bilingual Help 365 Bronx Case Manager (English/Spanish) will also conduct screenings for entitlements and/or benefits; assist with acquiring benefits such as Food Stamps, Medicaid, Public Assistance, or Social Security Supplemental Income or make employment referrals; confirm acquisition of benefits and/or entitlements; and assist with accessing the appropriate resources to prevent families from being evicted from their homes. The Part-Time Bilingual Help 365 Bronx Case Manager (English/Spanish) will report to the Managing Director of Programs at the 1290 Hoe Ave, Bronx, NY 10459 location. The schedule for this position is Tuesday through Saturday, 9 AM to 3 AM. This is a part-time, non-exempt position, scheduled for up to 28 hours per week. Responsibilities: Conduct intake assessments for all new clients of New York Common Pantry and provide emergency pantry assistance as needed. Screen clients using the ACCESS NYC benefits screening tool to determine eligibility for public benefits and entitlements. Educate clients on available benefits and collaborate with them to identify which services to pursue through Help 365 case management. Assist with and track applications for public benefits, including SNAP (Food Stamps) through the Human Resources Administration, ensuring timely follow-up. Verify and document receipt of benefits and entitlements for each client. Create and maintain accurate Pantry Membership records to support ongoing supplemental food assistance. Perform annual recertifications and re-screenings to ensure continued eligibility for services and benefits. Resolve membership-related issues, including lost, inactive, or incorrect membership cards. Maintain accurate, timely, and confidential case records in the client database. Other responsibilities as assigned. Qualifications: Full professional proficiency in both English and Spanish is required. Bachelor’s degree in Social Work, Human Services, or a related field is preferred; equivalent work experience is preferred. Commitment to helping the communities in need and NYCP’s work and mission. Strong knowledge of public benefits, entitlements, and related systems. Experience with case management databases strongly is preferred. Proficiency in Microsoft Office Suite and Google Workspace (Google Drive, Docs, Sheets). Strong data entry and spreadsheet skills, with the ability to learn new systems and software quickly. Solid computer literacy and general administrative/clerical skills. Ability to work effectively with diverse populations in a respectful and culturally competent manner. Strong multitasking skills and ability to work efficiently in a fast-paced, high-traffic environment. Strong customer service and interpersonal skills. This is not an exhaustive list of all responsibilities, duties, skills, efforts or requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. This description does not constitute a contract of employment and NYCP may exercise its employment-at-will rights at any time. New York Common Pantry is an Equal Opportunity Employer and is committed to providing equal employment opportunities to you without regard to race, creed, color, religion, national origin, sex, sexual orientation, pregnancy, marital status, age, veteran status, medical condition or disability, genetic information, gender identity, or any other protected status under federal, state, or local law. Pay: $21.50/hour Benefits: Paid Holidays Paid Time Off, including Vacation, Personal, and Sick 403(b) Retirement Plan Employer-Paid Life Insurance and Long-Term Disability Voluntary Life Insurance Voluntary Pet Insurance Pre-tax Transit benefits

Job Description JOB DESCRIPTION Part-Time Bilingual Help 365 Case Manager (English/Mandarin/Cantonese) Location: New York, NY New York Common Pantry is one of the city’s largest hunger relief organizations, providing food assistance, case management services, senior food provision, nutrition education, and hygiene services. We are a dynamic, mission-driven organization experiencing rapid growth and expansion. NYCP is a poverty-fighting organization that reduces hunger and promotes dignity, health, and self-sufficiency by using a holistic approach. Last year, we assisted over 764,000 visitors, served over 11.7 million meals, and accessed $10.7 million in public benefits resources for our guests. Through an array of programs that we offer, we look to establish long-term stability for those we serve. The Part-Time Bilingual Help 365 Case Manager (English/Mandarin/Cantonese) will assist with new individuals/families and existing Pantry Members to process intakes for the Choice Pantry Manhattan program. This role will provide the membership cards and orient the members on the rules and regulations of the program. During the intake or re-certification process the Part-Time Bilingual Help 365 Case Manager (English/Mandarin/Cantonese) will also conduct screenings for entitlements and/or benefits; assist with acquiring benefits such as Food Stamps, Medicaid, Public Assistance, or Social Security Supplemental Income or make employment referrals; confirm acquisition of benefits and/or entitlements; and provide assistance with accessing the appropriate resources to prevent families from being evicted from their homes. The Part-Time Bilingual Help 365 Case Manager (English/Mandarin/Cantonese) will report to the Social Services Program Manager at the 8 East 109th Street, New York, NY 10029 location. The schedule for this position is Tuesday through Saturday, 9 am to 3 pm. This is a part-time, non-exempt position, scheduled for up to 28 hours per week. Responsibilities: Conduct intake assessments for all new clients of New York Common Pantry and provide emergency pantry assistance as needed. Screen clients using the ACCESS NYC benefits screening tool to determine eligibility for public benefits and entitlements. Educate clients on available benefits and collaborate with them to identify which services to pursue through Help 365 case management. Assist with and track applications for public benefits, including SNAP (Food Stamps) through the Human Resources Administration, ensuring timely follow-up. Verify and document receipt of benefits and entitlements for each client. Create and maintain accurate Pantry Membership records to support ongoing supplemental food assistance. Perform annual recertifications and re-screenings to ensure continued eligibility for services and benefits. Resolve membership-related issues, including lost, inactive, or incorrect membership cards. Maintain accurate, timely, and confidential case records in the client database. Other responsibilities as assigned. Qualifications: Full professional proficiency in both English and Mandarin/Cantonese is required. Bachelor’s degree in Social Work, Human Services, or a related field is preferred; equivalent work experience is preferred. Commitment to helping the communities in need and NYCP’s work and mission. Strong knowledge of public benefits, entitlements, and related systems. Experience with case management databases strongly is preferred. Proficiency in Microsoft Office Suite and Google Workspace (Google Drive, Docs, Sheets). Strong data entry and spreadsheet skills, with the ability to learn new systems and software quickly. Solid computer literacy and general administrative/clerical skills. Comfortable working with diverse populations. Strong multitasking skills and ability to work efficiently in a fast-paced, high-traffic environment. Strong customer service and interpersonal skills. This is not an exhaustive list of all responsibilities, duties, skills, efforts or requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. This description does not constitute a contract of employment and NYCP may exercise its employment-at-will rights at any time. New York Common Pantry is an Equal Opportunity Employer and is committed to providing equal employment opportunities to you without regard to race, creed, color, religion, national origin, sex, sexual orientation, pregnancy, marital status, age, veteran status, medical condition or disability, genetic information, gender identity, or any other protected status under federal, state, or local law. Pay: $21.50/hour Benefits: Paid Holidays Paid Time Off, including Vacation, Personal, and Sick 403(b) Retirement Plan Employer Paid Life Insurance and Long-Term Disability Voluntary Life Insurance Voluntary Pet Insurance Pre-tax Transit benefits

Job Description Overview Since inception in 2004, BI Incorporated has operated ISAP for the Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) and Enforcement and Removal Operations (ERO). ISAP is an essential part of ERO, providing intensive supervision of individuals in immigration proceedings. The program achieves positive results by combining comprehensive case management with proven supervision technology. In addition, BI maintains an extensive list of community-based partners to provide critical assistance for participants' basic life needs. With consistent positive outcomes, ISAP continues to grow and evolve, serving an ever-increasing number of participants. Responsibilities Summary: Provides case management of Intensive Supervision Appearance Program (ISAP) participants from entry to release by administering the program’s policies and procedures as defined by the Department of Homeland Security (DHS) contract. Primary Duties and Responsibilities: • Develops and maintains accurate and complete case records for all ISAP participants. Maintains confidentiality of all records., • Conducts home visits to verify participants’ places of residence in compliance with contractual obligations., • Performs other duties as assigned. Qualifications Minimum Requirements: • High School Diploma or GED., • Bachelor’s degree in Sociology, Psychology, Social Work, Criminal Justice or related field preferred., • At least two (2) years of customer service or case management experience required; experience in fields related to law, social work, detention, corrections or working with multi-cultural clients preferred., • Bilingual English/Spanish required., • Valid driver’s license required and the ability to safely operate a motor vehicle in order to perform home visits., • United States citizenship required., • Must live in the U.S. 3 of the last 5 years (military and study abroad included)., • Effective verbal and written communication skills with employees, community contacts, government officials and participants. Ability to interpret and articulate rules, orders, instructions and materials. Ability to compose reports., • Demonstrated sound judgment and even temperament. Ability to maintain self-control in stressful situations, such as interpersonal confrontations or emergencies. Ability to defuse hostile or unstable situations., • Ability to deal tactfully with the public., • Attention to detail., • Problem solving ability., • Ability to deal with multicultural contacts with sensitivity., • Basic knowledge of immigration laws, regulations and procedures., • Basic computer skills., • Ability to interpret electronic monitoring messages and daily summary reports., • Good typing skills to develop and maintain case records by performing data entry., • Ability to work with computers and the necessary software typically used by the department. Working Conditions: Encountered on a regular basis as part of the work this job performs. • Typical office environment., • Some local travel is required., • Use of standard office equipment such as copier, computer, keyboard, telephone and fax machine., • Bending, stooping and use of hands and fingers to place electronic monitoring equipment on participants., • Ability to use hands and fingers to install electronic monitoring equipment and to perform data entry., • Ability to stand, walk, sit, climb or balance, enter and exit a car, and climb stairs multiple times in one day in order to make home visits.

Job Description BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention East Concourse Older Adult Center: Hosting spaces where new friendships are made, creating opportunities for older adults to thrive, connect and explore, and providing support to successfully navigate life. RESPONSIBILITIES • Provide direct services to clients, including intake, engagement, assessment, service plan development, referral, advocacy, counseling, exit summaries and follow-up., • Manage a caseload, • Monitor and document client progress toward service plan goals, • Documents all interactions with, or on behalf of, clients, • Maintain familiarity with program resources available on-and -off site, • Provide group counseling as assigned by the program director, • Coordinate client services with other social service, mental health, medical, employment, educational, childcare and other providers., • Conduct regular case conferences with clients and service providers as required, • Complete program reports on a monthly basis, or more frequently as required, • Act as program contact person for inquiries concerning clients, • Assist with the supervision of paraprofessional staff, • Supervise office functions in supervisor’s absence as assigned, • Review, sign off on, service plans and psycho-social assessments as assigned, • Provide information and referrals to other social services agencies., • Report to, and meet, with supervisor on a monthly basis, • Conduct home visits and other field work, as required., • Perform additional duties as assigned Program Specifics and Responsibilities • Manage a caseload for a diverse client population., • Conduct intakes and assessments, develop service plan with clients, conduct assessments and follow-up with service plan, • Meet and follow-up with clients weekly, • Conduct workshops, events and group activities, • Lead or co lead support group or educational workshop, promoting engagement and community., • Meet program goals and outcomes, • Enter program activities in the agency database, PeerPlace, Salesforce, • Strong understanding of aging-related issues and available community resources., • Provide crisis management, if needed, • Assist program specialist in creating monthly activities calendar for program, • Conduct home visits and field visit when necessary, • Conduct outreach to enroll clients and/or when necessary QUALIFICATIONS • Bachelor’s degree with minimum 2 years’ experience working with older adults, preferably in a community-based setting., • One-year of case management or relevant work experience is preferred., • Knowledgeable of elder rights, entitlement programs, and local community resources., • Proficiency in modern business communications including personal computers, electronic mail, voicemail, facsimile and copier equipment., • Knowledgeable of business software including Microsoft Suite, Salesforce, etc. PHYSICAL REQUIREMENTS • Ability to use a computer for prolonged periods, • Ability to occasionally lift and/or move up to 10 pounds, • Ability to stand, walk, or sit for long periods of time, • Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork, • Ability to bend and retrieve objects and/or documents, • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation, • Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact hrbenefits@bronxworks.org.