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Thanks for your interest in Success Academy! Running a large, fast-growing, and high-performing network of public charter schools takes a village - families, children, teachers, staff and faculty, advocates, and supporters alike. We are growing fast in New York and expanding to Florida, and we would love to welcome you to our community! We work tirelessly every day to ensure children have access to a fun, rigorous, whole-child education regardless of zip code or economic status. When you join SA, you play a part in giving every student who walks through our doors a fair shot at reaching his or her potential. Built for More Impact. This is your arena. We're seeking exceptional candidates to join Success Academy, with premier opportunities at our new 300,000 sq ft Bronx K-12 Campus - a purpose-built facility where world-class training meets uncompromising standards. Why the Bronx K-12 Campus? Shape excellence from day one in state-of-the-art facilities designed for joyful, rigorous, holistic learning. This isn't just another school - it will be a model for national educational excellence. Train with the Best. Become the Best. Work alongside SA's top performers and proven leaders in environments built to bring out your best. Whether you're an athlete, engineer, artist, chess champion, or math whiz, you'll get world-class coaching and tools that push you past your limits. Create Lasting Impact. Watch kindergarteners become college-bound graduates over 13 years. Every day is game day. Every child's success is the win. At Success Academy, we don't just hire teachers - we build them. When you join our network of 59 schools across NYC, you play a part in giving every student a fair shot at greatness. Our best-fit candidates may have the opportunity to do it at our groundbreaking Bronx K-12 Campus, where excellence is earned and impact is undeniable. What We Look For: • Resilience, drive, and a winning mindset: You’ll be challenged. You’ll be coached. You’ll grow. Every day is a chance to push through limits and raise the bar., • A commitment to excellence: You execute a proven playbook. You plan ahead, stay organized, and sweat the details because excellence lives in the little things. You believe structure and consistency create space for kids to thrive, and you don’t cut corners., • Total belief in every student: You’ll never settle for average – not in yourself, not in your students. Here, we 100% commit to getting 100% of our kids into 4-year colleges., • A mission with meaning: You’ll play a critical role in shaping the futures of young people and helping them reach their full potential., • Skills that set you apart: Build essential skills like public speaking, strategy, data analysis, leadership, and conflict resolution. Lesson Planning and Instruction: • Study and implement lesson plans that align with curriculum standards., • Utilize a variety of instructional strategies and technologies to enhance learning., • Assess student progress through assignments, tests, and observations., • Provide timely feedback and support to help students improve., • Communicate regularly with students, parents, and guardians regarding academic progress and behavioral issues., • A bachelor’s degree before your first day of work with Success Academy (a background in education is not required), • Strong communication and interpersonal skills, • Passion for learning and commitment to student development, • Ability to work in person in New York City ($2500 stipend for qualified relocations) $65,000 - $65,000 USD Success Academy Charter Schools is an equal opportunity employer and actively encourages applications from people of all backgrounds. Compensation is competitive and commensurate with experience. Success Academy offers a full benefits program and opportunities for professional growth. Privacy Policy: By providing your phone number, you consent to receive text message updates from Success Academy regarding your application. Reply STOP to unsubscribe. View our ___. Current Success Academies Employees: Please apply through the Internal Job Board via Greenhouse. You will be asked to log in through your Okta Profile. We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We actively seek applications from people of all backgrounds to strengthen our community and the perspectives needed to flourish in a multicultural world. Success Academy offers a full benefits program and opportunities for professional growth. Success Academy Charter Schools does not offer employment-based immigration sponsorship.

To be considered for this role, applicants must hold a bachelor’s degree before starting first day of work with Success Academy - a background in education is not required. Thanks for your interest in Success Academy! Running a large, fast-growing, and high-performing network of public charter schools takes a village - families, children, teachers, staff and faculty, advocates, and supporters alike. We are growing fast in New York and expanding to Florida, and we would love to welcome you to our community! We work tirelessly every day to ensure children have access to a fun, rigorous, whole-child education regardless of zip code or economic status. When you join SA, you play a part in giving every student who walks through our doors a fair shot at reaching his or her potential. At Success Academy, we don’t just hire teachers, we build them. You don’t need a background in education to launch your career with us. Whether you’re an athlete, engineer, artist, chess champion, or math whiz, we’ll equip you with the tools, training, and world-class coaching to thrive in the classroom and beyond. Why Success Academy? More than the highest-performing K-12 charter school network in NYC, Success Academy is a launchpad for careers of significance. Our teachers don’t just show up, they redefine what’s possible for their students and themselves. What We Look For Resilience, drive, and a winning mindset: You’ll be challenged. You’ll be coached. You’ll grow. Every day is a chance to push through limits and raise the bar. A commitment to excellence: You execute a proven playbook. You plan ahead, stay organized, and sweat the details because excellence lives in the little things. You believe structure and consistency create space for kids to thrive, and you don’t cut corners. Total belief in every student: You’ll never settle for average – not in yourself, not in your students. Here, we 100% commit to getting 100% of our kids into 4-year colleges. Passion for content and curiosity to grow: You love learning, and it shows. Whether it's literature, math, science, or art, you bring genuine enthusiasm to your subject and a hunger to keep getting better. Feedback isn't just accepted – it’s fuel. Here’s What You’ll Get A mission with meaning: You’ll play a critical role in shaping the futures of young people and helping them reach their full potential. Skills that set you apart: Build essential skills like public speaking, strategy, data analysis, leadership, and conflict resolution. World-class coaching and development: No education background? No problem. We’ll train you—hard—and elevate you even harder. Key Responsibilities Lesson Planning and Instruction • Study and implement lesson plans that align with curriculum standards., • Utilize a variety of instructional strategies and technologies to enhance learning., • Assess student progress through assignments, tests, and observations., • Provide timely feedback and support to help students improve., • Communicate regularly with students, parents, and guardians regarding academic progress and behavioral issues. A bachelor’s degree before your first day of work with Success Academy (a background in education is not required). Strong communication and interpersonal skills. Passion for learning and commitment to student development. Ability to work in person in New York City. At Success Academy, we invest boldly in our teachers through exceptional pay growth, comprehensive health and wellness benefits, and career pathways that enable you to advance into leadership within an average of three years! Health & Wellbeing that Starts Day One • Medical, dental, and vision coverage through Cigna and VSP — effective on your first day. SA covers 82% of our most popular medical insurance plan, or about $9,000 annually, towards your medical, dental, and vision coverage., • Employees receive a $50 cellphone stipend every month! ($600 annually), • Pre-tax savings accounts for healthcare, dependent care, and commuter expenses., • Free and confidential counseling through our Employee Assistance Program and Talkspace., • Enjoy paid time off during summer break, school vacation weeks, and holidays, • Intensive training, ongoing coaching, and leadership pathways - most teachers are promoted to leadership positions on average within three years., • Salary growth that provides significant yearly % increases, with opportunities to increase earning potential through performance-based incentives, • 403(b) retirement plan with a 3% employer match., • Quarterly employer contributions to your Health Savings Account (HSA) - up to $2,400/year!, • Income protection through employer-paid short- and long-term disability, and group life insurance coverage., • Voluntary supplemental life insurance, accident, hospital indemnity, critical illness, and legal plans. Privacy Policy: By providing your phone number, you consent to receive text message updates from Success Academy regarding your application. Reply STOP to unsubscribe. View our ___. Current Success Academies Employees: Please apply through the Internal Job Board via Greenhouse. You will be asked to log in through your Okta Profile. We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We actively seek applications from people of all backgrounds to strengthen our community and the perspectives needed to flourish in a multicultural world. Success Academy offers a full benefits program and opportunities for professional growth. Success Academy Charter Schools does not offer employment-based immigration sponsorship.

To be considered for this role, applicants must hold a bachelor’s degree before starting first day of work with Success Academy - a background in education is not required. Thanks for your interest in Success Academy! Running a large, fast-growing, and high-performing network of public charter schools takes a village - families, children, teachers, staff and faculty, advocates, and supporters alike. We are growing fast in New York and expanding to Florida, and we would love to welcome you to our community! We work tirelessly every day to ensure children have access to a fun, rigorous, whole-child education regardless of zip code or economic status. When you join SA, you play a part in giving every student who walks through our doors a fair shot at reaching his or her potential. At Success Academy, we don’t just hire teachers, we build them. You don’t need a background in education to launch your career with us. Whether you’re an athlete, engineer, artist, chess champion, or math whiz, we’ll equip you with the tools, training, and world-class coaching to thrive in the classroom and beyond. Why Success Academy? More than the highest-performing K-12 charter school network in NYC, Success Academy is a launchpad for careers of significance. Our teachers don’t just show up, they redefine what’s possible for their students and themselves. What We Look For Resilience, drive, and a winning mindset: You’ll be challenged. You’ll be coached. You’ll grow. Every day is a chance to push through limits and raise the bar. A commitment to excellence: You execute a proven playbook. You plan ahead, stay organized, and sweat the details because excellence lives in the little things. You believe structure and consistency create space for kids to thrive, and you don’t cut corners. Total belief in every student: You’ll never settle for average – not in yourself, not in your students. Here, we 100% commit to getting 100% of our kids into 4-year colleges. Passion for content and curiosity to grow: You love learning, and it shows. Whether it's literature, math, science, or art, you bring genuine enthusiasm to your subject and a hunger to keep getting better. Feedback isn't just accepted – it’s fuel. Here’s What You’ll Get A mission with meaning: You’ll play a critical role in shaping the futures of young people and helping them reach their full potential. Skills that set you apart: Build essential skills like public speaking, strategy, data analysis, leadership, and conflict resolution. World-class coaching and development: No education background? No problem. We’ll train you—hard—and elevate you even harder. Key Responsibilities: Lesson Planning and Instruction • Study and implement lesson plans that align with curriculum standards., • Utilize a variety of instructional strategies and technologies to enhance learning., • Assess student progress through assignments, tests, and observations., • Provide timely feedback and support to help students improve., • Communicate regularly with students, parents, and guardians regarding academic progress and behavioral issues. A bachelor’s degree before your first day of work with Success Academy (a background in education is not required). Strong communication and interpersonal skills. Passion for learning and commitment to student development. Ability to work in person in New York City. At Success Academy, we invest boldly in our teachers through exceptional pay growth, comprehensive health and wellness benefits, and career pathways that enable you to advance into leadership within an average of three years! Health & Wellbeing that Starts Day One • Medical, dental, and vision coverage through Cigna and VSP — effective on your first day. SA covers 82% of our most popular medical insurance plan, or about $9,000 annually, towards your medical, dental, and vision coverage., • Employees receive a $50 cellphone stipend every month! ($600 annually), • Pre-tax savings accounts for healthcare, dependent care, and commuter expenses., • Free and confidential counseling through our Employee Assistance Program and Talkspace., • Enjoy paid time off during summer break, school vacation weeks, and holidays, • Intensive training, ongoing coaching, and leadership pathways - most teachers are promoted to leadership positions on average within three years., • Salary growth that provides significant yearly % increases, with opportunities to increase earning potential through performance-based incentives, • 403(b) retirement plan with a 3% employer match., • Quarterly employer contributions to your Health Savings Account (HSA) - up to $2,400/year!, • Income protection through employer-paid short- and long-term disability, and group life insurance coverage., • Voluntary supplemental life insurance, accident, hospital indemnity, critical illness, and legal plans. Privacy Policy: By providing your phone number, you consent to receive text message updates from Success Academy regarding your application. Reply STOP to unsubscribe. View our ___. Current Success Academies Employees: Please apply through the Internal Job Board via Greenhouse. You will be asked to log in through your Okta Profile. We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We actively seek applications from people of all backgrounds to strengthen our community and the perspectives needed to flourish in a multicultural world. Success Academy offers a full benefits program and opportunities for professional growth. Success Academy Charter Schools does not offer employment-based immigration sponsorship.

Job Description Summary Provide overall leadership, management, and strategic planning for the management of third-party service providers for the delivery of facility services at the East Hanover campus. Fully support facility services within both direct contract and integrated facility management (IFM) models. Responsibilities include facility management of the overall buildings, grounds, cleaning, food services, infrastructure and site maintenance operations. Develop strategic relationships with third-party service providers and Novartis business stakeholders. Recognized as competent in evolving facilities management and strategic planning to build and sustain competitive advantage. Facilitate and participate in the development of change management approaches required to implement them. Ensure close coordination with, and actively participate in, US REFS initiatives to maximize enterprise-wide opportunities. Work closely with campus associates to ensure customer satisfaction goals are achieved. Follow up with customers to understand customer issues, follow up with REFS suppliers to address issues, and keep customers informed of progress. Ensure adequate REFS support at campus events, FDA audits, etc. Job Description Major accountabilities: • Manage and govern third party service providers providing facility services to make sure that they adhere to baseline budgets, work to develop new scope of work, and maintain site operations 24/7 as necessary. Conceptualize, develop, and implement innovative short- and long-term business strategies to improve quality, productivity, customer service levels and cost efficiency. Ensure the facility services meet end user requirements stakeholder customer satisfaction, • Complete monthly reporting required by the US REFS Head, Novartis leadership, REFS senior leadership and site heads., • Ensure effective third-party contract management and governance. Determine service provider ratings for monthly/quarterly financial and operational performance indicators. Provide oversight and take corrective action quickly and decisively when performance falls short of expectation, adherence to contracts, or when conflict dispute resolution is required., • Partner with Novartis Procurement and participate in the request for proposal (RFP) process when evaluating new suppliers., • Safety and compliance management (GXP, FDA, USDA, AAALAC, OSHA, SOX, POP) including company policies and procedures. Advocate and enforces applicable Novartis standards, policies, procedures, and best practices in the implementation and/or maintenance of facilities and services. Works closely with the Novartis Health, Safety & Environment (HSE) team to ensure proper compliance via third party service provider and all contracted vendors., • Understand and operate under Novartis budgetary guidelines and manage expenses according to budget., • Demonstrate company values on a consistent basis., • Drive culture within organization that retains and develops talent to create a pipeline for organizational growth, as well as one which values diversity and embraces inclusive behaviors. Key performance indicators: * Cost effective operations - optimal balance direct/ contract services * High level of stakeholder engagement (internal customers & external partners) * First time quality - achievement of percentage objective * Timely resolution of organizational and operational issues * Budget compliance - meet established targets * Regulatory compliance - zero observations * Environmental compliance - adherence to region sustainability goals * Partner with internal stakeholders to understand, prioritize and respond to needs * Drives continuous improvement mindset in the organization and executing in the various Facility Management areas of operational excellence Minimum Requirements: Education: Bachelors degree required. Work Experience: • 5-8 years of experience in a facility management/ maintenance environment., • Strong financial competency with budgeting, capital planning and maintenance., • Leadership and innovation. The ability to focus the organization on a common objective., • Extensive pharmaceutical facility operation experience., • Regulatory knowledge as related to pharmaceutical industry. Knowledge and understanding of Good Laboratory Practices (GLP), Good Manufacturing Practices (GMP) and other regulatory regulations regarding facility operations., • Strong knowledge of facility/ building/ utility operations and services, and the ability to understand corporate perspective, strategic and financial., • Competency in analytical and problem-solving skills., • Ability to develop and maintain partnerships with internal as well as external organizations to achieve goals. Ability to build relationships and manage key vendors., • Ability to be a champion for change and continuous improvement across REFS and the business. Flexibility and Adaptability., • Proven success in a collaborative environment, Ability to excel in cross-functional teams with multiple stake holders., • Strong communication skills, both written and verbal. Languages: * English Novartis Compensation and Benefit Summary: The salary for this position is expected to range between $108,500 and $201,500/year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $108,500.00 - $201,500.00 Skills Desired

You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. You will be introducing small and medium business customers to the latest high tech 5G products and services that solve their unique business needs. You will interact with our small and medium business customers in the retail store, digitally, and through outbound prospecting. You'll demonstrate the value of our products and services by introducing end to end technology solutions to energize their businesses. Driving small business results, you'll generate new business through prospecting, networking and working leads and referrals. * Driving small business results through the retail channel by partnering with and mentoring Consumer Retail Sales Representatives. * Growing your customer base by acquiring and retaining accounts in the small business segment. * Utilizing solutions-based selling techniques to solve business problems for your customers. * Outbound sales prospecting and customer visits. * Servicing the needs of the existing customer base. * Using sales enablement systems and tools to track, forecast, manage your pipeline and book of business. Whether you're early in your career or a seasoned sales professional, join today and earn a competitive lucrative salary, which includes base pay and target individual-based commission. Planning to go above and beyond? Our commission program allows unlimited opportunity which could allow top earners to exceed compensation plans and compete for various sales incentives. Compensation varies by geography and performance and experience. Our ___ (starting day one) and perks are designed to help you move forward in your career and in your life outside of Verizon. From health and well-being benefits to investment in your education and career, we've got you covered! * Best in class medical, dental and vision * Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both. * Engage your clients with Verizon's Velocity Selling methodology. Using AI and advanced CRM tools, the Velocity Selling methodology boosts efficiency, productivity, and decision-making through automation, predictive analysis, and personalized customer approach. Providing you with a competitive edge and leverage to boost your own success and career growth. * Sales recognition programs that have, in the past, awarded top performers with all inclusive travel to domestic and international destinations, gifts, and other incentives * Lucrative paid time off, five weeks of paid time off (vacation, holidays, and personal days) * 8 weeks of paid parental leave for eligible new parents (when paired with short-term disability, this benefit may provide up to 16 weeks of paid time off for the birthing parent) * Up to $8k per year in tuition assistance * Expand your knowledge through various industry certifications through Verizon's Get Certified program * Discounts up to 50% off on Verizon products and services, Fios, high-speed home internet solutions to accessories and exclusive Verizon features, including 50% off Verizon wireless calling plans and much more. * From Employee discounts to pet insurance, we offer additional perks to ensure V-teamers and their loved ones are supported holistically Too good to be true? Come see for yourself! From our in-person new hire experience and award-winning training programs to our inclusive culture of learning and amazing benefits, you'll be able to apply your skills while elevating your career. You'll need to have: * Bachelor's degree or four or more years of work experience. * Three or more years of relevant experience required, demonstrated through work experience and/or military experience. * Experience in sales, marketing or customer service. * Valid driver's license. * Willingness to travel. Even better if you have one or more of the following: * A degree - Associates or Bachelor's Degree or related certifications/college courses. * Outside sales experience including outbound prospecting. * Wireless sales experience exceeding quota. * Experience influencing a team to drive sales results. * Capability to drive positive results in a team environment. * People skills for influencing, negotiating, conflict resolution and the demonstrated ability to build trust and act as an influencer at all levels. Build your resume with this hybrid outside sales role that will provide career pathing to larger and more complex business sales opportunities. Take advantage of this unique sales role where the opportunities to move to other exciting sales channels are unlimited. Verizon is an award winning company and has been recognized by the Diversity Best Practices Inclusion Index, Working Mother Magazine, as a best company for multicultural women, as a top 10 Best for Vets employer, and as a top 10 Military Spouse Friendly Employer. Being surrounded by great technology is the start. Being surrounded by great people makes it even better. Thousands of locations, millions of connections. A personal experience for each customer created by you. Be challenged. Our technologies and our customers' needs are always evolving. You'll be at the forefront of the tech world's latest trends If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above. In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies. 40 Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. The salary will vary depending on your location and confirmed job-related skills and experience. This is a commission based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours. The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $39,500.00 - $64,700.00.

Job DescriptionWe are looking for a dedicated HVAC Service Manager to oversee the daily operations of our service department in Parsippany, New Jersey. This role requires a skilled leader who can effectively manage technician teams, optimize scheduling, and ensure customer satisfaction. The ideal candidate will bring technical expertise, strong leadership abilities, and a commitment to driving operational success. Responsibilities: • Lead and guide HVAC technicians and support staff to achieve departmental goals., • Supervise scheduling, dispatching, and preventative maintenance activities to ensure efficiency., • Address escalated customer concerns and foster positive client relationships., • Analyze budgets, track performance metrics, and recommend strategies for improvement., • Ensure adherence to safety standards, industry regulations, and company policies., • Collaborate with sales and project teams to identify and develop new service opportunities., • Recruit, onboard, and train technicians while supporting their growth and development., • Manage inventory, oversee equipment procurement, and maintain vendor partnerships., • Prepare and deliver detailed performance reports to senior management.• Minimum of 5 years of experience in managing a commercial HVAC service department., • In-depth technical knowledge of commercial HVAC systems and controls., • Proven leadership skills with a track record of operational success., • Strong customer service and conflict resolution capabilities., • Understanding of financial management, including budgeting and P& L oversight., • Preferred certifications in HVAC-related areas., • Familiarity with industry codes, regulations, and safety practices., • Proficiency in service management software and Microsoft Office applications.

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. AREA CHIEF OF STAFF The pay range for this role (full-time) is $150,000 - $180,000 annually. This role is also eligible for variable pay based on production in all states except in Puerto Rico. The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, abilities, and education, and may vary depending on location and schedule. This posting will remain open for a minimum of two weeks or until a sufficient pool of qualified applicants has been received. SUMMARY OF JOB PURPOSE AND FUNCTION The primary purpose and function of the Area Chief of Staff is to lead, develop and manage associate veterinarians in their hospitals to ensure Banfield can attract, develop, engage and retain doctors that will deliver quality care and meet expected hospital performance measures. This position drives the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality (safe, effective, patient/client centered, timely, efficient and equitable care.) The Area Chief of Staff partners with the Practice Manager (if applicable) to drive the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality (safe, effective, patient/client centered, timely, efficient and equitable care. ESSENTIAL RESPONSIBILITIES * Live and exemplify the Five Principles of Mars, Inc. within self and team. * Act as Responsible Veterinarian for Veterinary and Pharmacy Board Permits, as required by federal, state, or local law. Responsible for the ownership and management of the controlled substance inventory for relief doctors. * Own doctor engagement and retention by consistently assessing risk, ensuring a proactive retention strategy, and creating a culture of community and engagement where doctors feel supported and can be successful. * Provide effective medical leadership to their hospital teams by driving an inclusive and collaborative work environment in their assigned hospitals in partnership with the practice managers. * Validate the clinical skillset and alignment with quality standards of doctors, veterinary assistants, and veterinary technicians by performing medical record reviews, veterinary quality assignments, audits and patient safety event reviews in their assigned hospitals. * Provide veterinary services. The amount of time spent in clinical role, seeing patients, will depend on various factors. These include the numbers of hospitals, number of direct reports, the productivity and performance of each hospital. All ACOS should expect to spend a percentage of their time in role, and this will be aligned upon a case-by-case basis in partnership with the DVQ. This role is 100% hospital based and considered a working manager role. * Oversee the coaching program for newly hired veterinarians to ensure an engaging experience which results in a productive doctor knowledgeable in Banfield quality standards, Optimum Wellness Plans, processes, and workflows. Ensure experiential learning to develop clinical, surgical, and dental skills based on individual veterinarian needs. * Partner with the Director of Veterinary Quality and Talent Acquisition team to recruit veterinary talent. Act as a brand ambassador in the local veterinary community. Deliver an excellent hospital experience to student externs, student job program participants, and veterinary candidates during hospital observations. * Work with associate doctors to ensure they have the skills to achieve their productivity goals through delivery of high-quality medicine, a focus on preventive care, providing a great client experience, and partnership with the hospital team. * Deliver veterinary operations KPI's of assigned hospitals through their leadership of the hospital and their partnership with the practice managers. Partner with practice manager to develop, execute, and revise plans which achieve targeted KPI's through hospital performance. Accountable to hospital OGSM performance as quality medicine delivers operational outcomes. * Develop a veterinary leadership talent bench and have a succession plan in place for assigned hospital pod. * Ensure compliance to Banfield's clinical essentials, government regulations and legislation, and veterinary industry standards through veterinary quality assessments, medical record reviews, audits, and patient safety event reviews. Hospital operations must meet all local, state and federal regulatory requirements including but not limited to compliance with controlled substance management and radiation safety. Create and execute timely plans to resolve identified gaps. * Champion preventive care culture by communicating, demonstrating, and validating behaviors which drive optimum wellness plan growth and retention. * Create a say yes culture by driving access to care and superior client service resulting in meeting or exceeding client experience scorecard goals. Responsible for the appropriate and timely resolution of client complaints related to medical standard of care. * Manage the medical equipment inventory and new medical equipment requests in partnership with their Director of Veterinary Quality in their assigned hospitals. * Deliver the highest level of veterinary care to every pet in a professional and ethical manner while ensuring that the client and their pet have an exceptional experience. * Establish trust and gain the confidence and compliance of clients through effectively delivering appropriate preventive care, performing complete diagnostic workups, developing thorough treatment plans, communicating home care instructions, and planning follow-up visits. * Other job duties as assigned. THE FIVE PRINCIPLES * Quality - The consumer is our boss, quality is our work, and value for money is our goal. * Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others. * Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure. * Efficiency - We use resources to the full, waste nothing and do only what we can do best. * Freedom - We need freedom to shape our future; we need profit to remain free. HIRING QUALIFICATIONS / COMPETENCIES Leadership * Plans and Aligns * Drives Vision and Purpose * Develops Talent * Manages Conflict * Financial Acumen * Managers Complexity Functional * Attracts Top Talent * Communicates Effectively * Drives Results * Ensures Accountability * Functional/Technical Skills CAPABILITIES AND EXPERIENCE (CAN DO) * Ability to multi-task - Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. * Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. * Surgical skills - Proven ability to perform all basic surgeries, including use of all standard medical instruments and equipment. * Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions. * Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Commitment to continual learning. * Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement. * Computer skills - Comfortably and confidently uses a computer and specialized software. ATTITUDES (WILL DO) * Initiative - Shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done; seeks out the most valuable work to do during times when the hospital faces low client demand. * Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment. * Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly shares relevant information with others. * Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned. * Independence - Able and willing to perform tasks and duties without supervision. * Tolerance for Stress / Resiliency - Maintains a positive "can do" outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations. SPECIAL WORKING CONDITIONS * Ability to work at a computer for long periods of time. * Project timelines and work volume / deadlines may often require more than 40 hours per week to complete essential duties of this job. * Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently. * Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables. * Requires sufficient ambulatory skills in order to perform duties while at hospital. * Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds. * Requires good hand-eye coordination, finger-hand-arm dexterity with the ability to reach and grasp, and visual acuity to use a keyboard and operate necessary equipment. * The noise level in the work environment is moderately high. * Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances. * Some travel required, to assist other area hospitals as well as for vendor visits and associate education. * Banfield policies and protocols are not intended to supersede the associate's legal responsibilities and medical judgment. In the event of a conflict, applicable laws and regulations will control. DEA: Candidate must obtain state-controlled substance and federal DEA license within 3 months of employment, unless otherwise required by the state in which working. USDA: Accredited by the USDA Animal and Plant Health Inspection Service, National Veterinary Accreditation Program within 3 months of employment. EXPERIENCE, EDUCATION AND/OR TRAINING * Doctor of Veterinary Medicine (DVM/VMD) or equivalent foreign degree required. * Veterinary license in good standing or eligibility for licensure with all applicable state veterinary boards for assigned hospitals. * 3 years of experience in small animal medicine and surgery practice. BENEFITS Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our "Meow-velous" benefits: * Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered. * Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.* * Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession. * Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.* * Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.* * Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind. * Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection. * Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs. * Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds. * Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition. * Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.* * Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.* * Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options. * Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving. * Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.* * Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.* * Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.* * Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.* * Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.* * Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.* Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*). WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity and expression, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location. A BETTER WORLD FOR PETS

Job DescriptionBenefits: • 401(k), • Competitive salary, • Dental insurance, • Free food & snacks, • Free uniforms, • Health insurance, • Paid time off, • Training & development Compensation: 17.00-20.00 per hour Core Attributes: • Educational Leader: An enthusiasm for early education with the expertise to guide and mentor other educators in their journey., • Innate Educator: A passion for early education and a commitment to the developmental needs of children., • Passion for Impact: A heart that beats for children's developmental needs and happiness., • Growth Mindset: A deep-seated belief in the potential of every child, with the ambition to instill a lifelong love of learning.Role Responsibilities:, • Classroom Leadership: Plan, prepare and collaborate to orchestrate a stimulating, welcoming space where children can play, learn, and grow., • Curriculum Implementation: Masterfully bring to life our proprietary L.E.A.P. Curriculum, adapting your approach to the individual needs of Infants, Toddlers, and/or Preschool children., • Safety First: Always prioritize a safe, nurturing environment where children are safeguarded and can thrive., • Family Communication: Regularly update parents on their child's progress and milestones, leveraging a mix of mobile apps and in-person discussions., • Center Collaboration: Be a team player. Collaborate with center staff and leadership to drive retention, enrollment, and engagement goals., • Relationship Builder: Cultivate warm relationships with families and colleagues, fostering an environment where learning and play coexist effortlessly.Qualifications:, • Educational Background: Must meet state specific guidelines for role. High School Diploma/ GED required. ECE coursework preferred and must be INS certified., • At least 18 years of age., • Experience: Extended experience in a childcare setting with a history of classroom leadership roles. A deep-rooted passion for early childhood education is essential., • State Compliance: Must meet state specific guidelines for the role., • Meet state and federal guidelines including performance level, immunizations, employment physicals and required health and safety training., • Caregiving Skills:, • Proven judgment to identify and address potential risks in a childcare setting., • Ensure that children are safe and that their everyday needs are met this may include diapering, dressing, grooming, and feeding., • Model and encourage good social skills, e.g. strong communication and conflict-resolution skills., • Ensure children are kept active, entertained, and engaged in developmentally appropriate activities., • Exhibit high levels of composure, patience, and professionalism at all times., • Physical Resilience:, • Demonstrates full range of motion to:, • Stand and walk for extended periods of time without significant discomfort., • Ability to safely lift and carry objects weighing up to 40 pounds., • Reach, stretch with hands and arms., • Climb or balance., • Stoop, kneel, crouch, or crawl., • Use of a stool or ladder to reach high places as necessary., • Ability to supervise by sight and sound., • Most days, employee will be working a portion of the day outside in temperatures ranging from 20F with wind chill to 95F.

Job DescriptionBenefits: • Childcare Benefits, • 401(k), • 401(k) matching, • Competitive salary, • Dental insurance, • Employee discounts, • Free food & snacks, • Health insurance, • Opportunity for advancement, • Tuition assistance, • Vision insurance Compensation: $16.50-19.00 /hr Competitive compensation based on experience and qualifications. Benefits may include health insurance, paid time off, childcare discounts, and professional development opportunities. Core Attributes: 16.50-19.00 per hour Passion for Impact: A heart that beats for children's developmental needs and happiness. Growth Mindset: An unyielding belief in the potential of every child and an innate desire to inspire a lifelong love of learning. Role Responsibilities: Classroom Leadership: Partner closely with teachers to orchestrate a stimulating, welcoming space where children can play, learn, and grow. Curriculum Implementation: Support teachers in implementing our proprietary L.E.A.P. Curriculum, adapting your approach to the individual needs of Infants, Toddlers, and/or Preschool children. Safety First: Always prioritize a safe, nurturing environment where children are safeguarded and can thrive. Family Communication: Support teachers in regularly updating parents on their child's progress and milestones, leveraging a mix of mobile apps and in-person discussions. Center Collaboration: Be a team player. Collaborate with center staff and leadership to drive retention, enrollment, and engagement goals. Relationship Builder: Cultivate warm relationships with families and colleagues, fostering an environment where learning and play coexist effortlessly. Qualifications: Educational Background: High School Diploma/GED required. ECE coursework preferred. Minimum Age: At least 18 years of age. Experience: Prior experience in childcare or a demonstrable passion for early childhood education is preferred. State Compliance: Must meet state-specific guidelines for the role. Meet state and federal requirements including immunizations, employment physicals, and required health and safety training. Caregiving Skills: Proven judgment to identify and address potential risks in a childcare setting. Ensure that children are safe and that their everyday needs are met this may include diapering, dressing, grooming, and feeding. Model and encourage good social skills, such as strong communication and conflict-resolution abilities. Keep children active, entertained, and engaged in developmentally appropriate activities. Exhibit high levels of composure, patience, and professionalism at all times. Physical Resilience: Demonstrates full range of motion to: Stand and walk for extended periods of time without significant discomfort. Safely lift and carry objects weighing up to 40 pounds. Reach, stretch with hands and arms. Climb or balance. Stoop, kneel, crouch, or crawl. Use a stool or ladder to reach high places as necessary. Ability to supervise by sight and sound. Most days, employee will be working a portion of the day outside in temperatures ranging from 20F with wind chill to 95F. Maintain mental and physical alertness and an appropriate level of energy to perform essential job functions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations can be made with supporting documentation.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Company parties, • Competitive salary, • Dental insurance, • Employee discounts, • Free food & snacks, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development, • Tuition assistance, • Vision insurance Compensation: 17.50-20.00 per hour Core Attributes: Educational Leader: An enthusiasm for early education with the expertise to guide and mentor other educators in their journey. Innate Educator: A passion for early education and a commitment to the developmental needs of children. Passion for Impact: A heart that beats for children's developmental needs and happiness. Growth Mindset: A deep-seated belief in the potential of every child, with the ambition to instill a lifelong love of learning. Role Responsibilities: Classroom Leadership: Plan, prepare, and collaborate to orchestrate a stimulating, welcoming space where children can play, learn, and grow. Curriculum Implementation: Masterfully bring to life our proprietary L.E.A.P. Curriculum, adapting your approach to the individual needs of Infants, Toddlers, and/or Preschool children. Safety First: Always prioritize a safe, nurturing environment where children are safeguarded and can thrive. Family Communication: Regularly update parents on their child's progress and milestones, leveraging a mix of mobile apps and in-person discussions. Center Collaboration: Be a team player. Collaborate with center staff and leadership to drive retention, enrollment, and engagement goals. Relationship Builder: Cultivate warm relationships with families and colleagues, fostering an environment where learning and play coexist effortlessly. Qualifications: Educational Background: Must meet state-specific guidelines for the role. High School Diploma/GED required; ECE coursework preferred. Must be at least 18 years of age. Experience: Extended experience in a childcare setting with a history of classroom leadership roles. A deep-rooted passion for early childhood education is essential. State Compliance: Must meet state-specific guidelines for the role. Must meet state and federal requirements including immunizations, employment physicals, and required health and safety training. Caregiving Skills: Proven judgment to identify and address potential risks in a childcare setting. Ensure children are safe and their daily needs are met, including diapering, dressing, grooming, and feeding. Model and encourage strong communication and conflict-resolution skills. Keep children active, engaged, and involved in developmentally appropriate activities. Exhibit composure, patience, and professionalism at all times. Physical Resilience: Demonstrate full range of motion to: Stand and walk for extended periods without discomfort. Lift and carry objects up to 40 pounds safely. Reach, stretch, climb, balance, stoop, kneel, crouch, or crawl. Use a stool or ladder to access high places as needed. Ability to supervise by sight and sound. Work outdoors during portions of the day in temperatures ranging from 20F (with wind chill) to 95F. Maintain mental and physical alertness and a consistent energy level to meet essential job functions. *Reasonable accommodations can be made with supporting documentation.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Dental insurance, • Health insurance, • Paid time off, • Training & development, • Tuition assistance Compensation: $16.50-$21.00 Core Attributes: Educational Leader: An enthusiasm for early education with the expertise to guide and mentor other educators in their journey. Innate Educator: A passion for early education and a commitment to the developmental needs of children. Passion for Impact: A heart that beats for children's developmental needs and happiness. Growth Mindset: A deep-seated belief in the potential of every child, with the ambition to instill a lifelong love of learning. Role Responsibilities: Classroom Leadership: Plan, prepare, and collaborate to orchestrate a stimulating, welcoming space where children can play, learn, and grow. Curriculum Implementation: Masterfully bring to life our proprietary L.E.A.P. Curriculum, adapting your approach to the individual needs of Infants, Toddlers, and/or Preschool children. Safety First: Always prioritize a safe, nurturing environment where children are safeguarded and can thrive. Family Communication: Regularly update parents on their child's progress and milestones, leveraging a mix of mobile apps and in-person discussions. Center Collaboration: Be a team player. Collaborate with center staff and leadership to drive retention, enrollment, and engagement goals. Relationship Builder: Cultivate warm relationships with families and colleagues, fostering an environment where learning and play coexist effortlessly. Qualifications: Educational Background: Must meet state-specific guidelines for the role. High School Diploma/GED required; ECE coursework preferred. Must be at least 18 years of age. Experience: Extended experience in a childcare setting with a history of classroom leadership roles. A deep-rooted passion for early childhood education is essential. State Compliance: Must meet state-specific guidelines for the role. Must meet state and federal requirements including immunizations, employment physicals, and required health and safety training. Caregiving Skills: Proven judgment to identify and address potential risks in a childcare setting. Ensure children are safe and their daily needs are met, including diapering, dressing, grooming, and feeding. Model and encourage strong communication and conflict-resolution skills. Keep children active, engaged, and involved in developmentally appropriate activities. Exhibit composure, patience, and professionalism at all times. Physical Resilience: Demonstrate full range of motion to: Stand and walk for extended periods without discomfort. Lift and carry objects up to 40 pounds safely. Reach, stretch, climb, balance, stoop, kneel, crouch, or crawl. Use a stool or ladder to access high places as needed. Ability to supervise by sight and sound. Work outdoors during portions of the day in temperatures ranging from 20F (with wind chill) to 95F. Maintain mental and physical alertness and a consistent energy level to meet essential job functions. *Reasonable accommodations can be made with supporting documentation.

Job Description FlynnO'Hara School Uniforms is seeking a Full-Time Assistant Store Manager for our Parsippany, NJ retail location. This role is responsible for supporting overall store performance, including sales, operations, asset protection, and human resources, while delivering an exceptional customer experience and driving profitability. Key Responsibilities • Oversee store operations in the absence of the Store Manager, • Support the supervision and direction of team members across sales, inventory, cash handling, and customer service, • Ensure proper staffing coverage by monitoring and adjusting weekly schedules as needed, • Deliver outstanding customer service by coaching associates to engage with customers and addressing inquiries promptly and professionally, • Monitor inventory and sales trends to ensure timely replenishment and optimal stock levels, • Promote product knowledge to enhance team performance and improve sales and service, • Maintain store presentation standards, including cleanliness, organization, and visual merchandising; train staff to uphold these standards, • Follow company procedures for opening/closing, cash handling, deposits, and daily reconciliations, • Support loss prevention efforts to safeguard company assets, • Assist in recruiting, onboarding, training, and coaching team members to reduce turnover and improve performance, • Foster a positive team environment that drives strong customer relationships and sales results, • Encourage customer engagement initiatives such as email capture programs, • Travel as needed for school events, company meetings, and special projects, • Oversee inventory processes, including receiving shipments and resolving discrepancies, • Ensure compliance with company policies and all applicable laws, • Perform additional duties as assignedQualifications, • High school diploma or equivalent required, • 3+ years of retail experience preferred, • At least 1 year of supervisory or management experience, • Proficiency in Microsoft Office (Outlook, Word, Excel), • Ability to interpret sales and inventory reports, • Flexible availability, including evenings and weekends, • Strong interpersonal and relationship-building skills, • Confident decision-making and conflict resolution abilities, • Adaptability in a fast-paced retail environment, • Effective delegation and time management skills, • Strong leadership and communication abilities (written and verbal)Physical Requirements, • Ability to stand and move throughout the day on the sales floor or in the stockroom, • Frequent bending, kneeling, lifting (up to 30 lbs.), climbing, carrying, and reaching Job Posted by ApplicantPro

Job DescriptionJoin the fastest growing Academy of Early Education in the nation where Happy Happens Here! At The Learning Experience, our Lead Teachers are ambassadors of happiness, creating meaningful moments that reflect our mission to make a difference in the lives of children, their families, and the communities we serve. As a Lead Teacher, youll set the academic foundation for lifelong learning while inspiring joy, curiosity, and confidence in young minds. Compensation: $16.50-$21.00 Core Attributes: Educational Leader: An enthusiasm for early education with the expertise to guide and mentor other educators in their journey. Innate Educator: A passion for early education and a commitment to the developmental needs of children. Passion for Impact: A heart that beats for children's developmental needs and happiness. Growth Mindset: A deep-seated belief in the potential of every child, with the ambition to instill a lifelong love of learning. Role Responsibilities: Classroom Leadership: Plan, prepare, and collaborate to orchestrate a stimulating, welcoming space where children can play, learn, and grow. Curriculum Implementation: Masterfully bring to life our proprietary L.E.A.P. Curriculum, adapting your approach to the individual needs of Infants, Toddlers, and/or Preschool children. Safety First: Always prioritize a safe, nurturing environment where children are safeguarded and can thrive. Family Communication: Regularly update parents on their child's progress and milestones, leveraging a mix of mobile apps and in-person discussions. Center Collaboration: Be a team player. Collaborate with center staff and leadership to drive retention, enrollment, and engagement goals. Relationship Builder: Cultivate warm relationships with families and colleagues, fostering an environment where learning and play coexist effortlessly. Qualifications: Educational Background: Must meet state-specific guidelines for the role. High School Diploma/GED required; ECE coursework preferred. Must be at least 18 years of age. Experience: Extended experience in a childcare setting with a history of classroom leadership roles. A deep-rooted passion for early childhood education is essential. State Compliance: Must meet state-specific guidelines for the role. Must meet state and federal requirements including immunizations, employment physicals, and required health and safety training. Caregiving Skills: Proven judgment to identify and address potential risks in a childcare setting. Ensure children are safe and their daily needs are met, including diapering, dressing, grooming, and feeding. Model and encourage strong communication and conflict-resolution skills. Keep children active, engaged, and involved in developmentally appropriate activities. Exhibit composure, patience, and professionalism at all times. Physical Resilience: Demonstrate full range of motion to: Stand and walk for extended periods without discomfort. Lift and carry objects up to 40 pounds safely. Reach, stretch, climb, balance, stoop, kneel, crouch, or crawl. Use a stool or ladder to access high places as needed. Ability to supervise by sight and sound. Work outdoors during portions of the day in temperatures ranging from 20F (with wind chill) to 95F. Maintain mental and physical alertness and a consistent energy level to meet essential job functions. *Reasonable accommodations can be made with supporting documentation.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Competitive salary, • Dental insurance, • Employee discounts, • Free uniforms, • Health insurance, • Paid time off, • Training & development Compensation: $16.50-$21.00 Core Attributes: Educational Leader: An enthusiasm for early education with the expertise to guide and mentor other educators in their journey. Innate Educator: A passion for early education and a commitment to the developmental needs of children. Passion for Impact: A heart that beats for children's developmental needs and happiness. Growth Mindset: A deep-seated belief in the potential of every child, with the ambition to instill a lifelong love of learning. Role Responsibilities: Classroom Leadership: Plan, prepare, and collaborate to orchestrate a stimulating, welcoming space where children can play, learn, and grow. Curriculum Implementation: Masterfully bring to life our proprietary L.E.A.P. Curriculum, adapting your approach to the individual needs of Infants, Toddlers, and/or Preschool children. Safety First: Always prioritize a safe, nurturing environment where children are safeguarded and can thrive. Family Communication: Regularly update parents on their child's progress and milestones, leveraging a mix of mobile apps and in-person discussions. Center Collaboration: Be a team player. Collaborate with center staff and leadership to drive retention, enrollment, and engagement goals. Relationship Builder: Cultivate warm relationships with families and colleagues, fostering an environment where learning and play coexist effortlessly. Qualifications: Educational Background: Must meet state-specific guidelines for the role. High School Diploma/GED required; ECE coursework preferred. Must be at least 18 years of age. Experience: Extended experience in a childcare setting with a history of classroom leadership roles. A deep-rooted passion for early childhood education is essential. State Compliance: Must meet state-specific guidelines for the role. Must meet state and federal requirements including immunizations, employment physicals, and required health and safety training. Caregiving Skills: Proven judgment to identify and address potential risks in a childcare setting. Ensure children are safe and their daily needs are met, including diapering, dressing, grooming, and feeding. Model and encourage strong communication and conflict-resolution skills. Keep children active, engaged, and involved in developmentally appropriate activities. Exhibit composure, patience, and professionalism at all times. Physical Resilience: Demonstrate full range of motion to: Stand and walk for extended periods without discomfort. Lift and carry objects up to 40 pounds safely. Reach, stretch, climb, balance, stoop, kneel, crouch, or crawl. Use a stool or ladder to access high places as needed. Ability to supervise by sight and sound. Work outdoors during portions of the day in temperatures ranging from 20F (with wind chill) to 95F. Maintain mental and physical alertness and a consistent energy level to meet essential job functions. *Reasonable accommodations can be made with supporting documentation.

Job Description About the Role: The Vice President of Human Resources will play a pivotal role in shaping the strategic direction of our organization by developing and implementing HR initiatives that align with our business goals. This position is responsible for fostering a positive workplace culture, enhancing employee engagement, and ensuring compliance with labor laws and regulations. The VP will lead a team of HR professionals, providing guidance and support in areas such as talent acquisition, performance management, and employee development. Additionally, this role will involve collaborating with senior leadership to drive organizational change and improve overall workforce effectiveness. Ultimately, the VP of Human Resources will be instrumental in attracting, retaining, and developing top talent to support the company's growth and success. Minimum Qualifications: • Bachelor's degree in Human Resources, Business Administration, or a related field., • A minimum of 10 years of progressive HR experience, with at least 5 years in a leadership role., • Master's degree in Human Resources or an MBA., • Certification from a recognized HR professional organization (e.g., SHRM-SCP, SPHR)., • Develop and execute HR strategies that support the overall business objectives., • Oversee talent acquisition processes to ensure the organization attracts and retains high-quality candidates., • Implement employee development programs to enhance skills and career growth opportunities., • Ensure compliance with all employment laws and regulations, minimizing legal risks. The required skills for this role include strong leadership and strategic thinking abilities, which are essential for guiding the HR team and aligning HR initiatives with business goals. Excellent communication and interpersonal skills are necessary for building relationships with employees and stakeholders at all levels. Problem-solving skills will be utilized to address employee concerns and resolve conflicts effectively. Additionally, knowledge of labor laws and HR best practices is crucial for ensuring compliance and minimizing risks. Preferred skills such as data analysis and project management will enhance the ability to measure HR effectiveness and manage multiple initiatives simultaneously. d d

Job Description The Office Manager is responsible for the overall administrative management and coordination of office operations within a residential mental health agency. This role ensures efficient workflow, regulatory compliance, fiscal accountability, and effective communication across departments. The Office Manager provides leadership to clerical staff, supports management and clinical teams, oversees financial and personnel processes, and serves as the primary liaison for information systems and administrative technology. The position plays a critical role in maintaining operational integrity, client confidentiality, and alignment with agency mission and values. Performs other duties as deemed necessary and appropriate by their supervisor or designee. RESPONSIBILITIES: Administrative & Office Operations • Assist with day-to-day operations of the office, • Coordinate and implement office systems and procedures, • Maintain office extension lists, staff lists, computer trackers, and evacuation plans, • Monitor and complete any necessary work orders/tickets, • Order office supplies, linens, and household supplies for sites, • Maintain purchase trackers for food, office, and household supplies, • Troubleshoot equipment, cleaning, and facility issues as needed, • Assist with equipment coordination for delivery to and from IT via ticketsHuman Resources & Staffing Support, • Ensure local adherence to all policies and procedures, • Assist with employee relations matters as directed, • Practice positive conflict resolution and provide feedback to management staff, • Complete Payroll action notices for transfers, resignations, and terminations, • Assist with staff transfer requests, • Track potential new hires, offers made, start dates, and terminations, • Send new hire welcome letters prior to onboarding, • Obtain new hire signatures in Evolv, • Oversee new hire scheduling, • Track and submit orientation checklists to Training Department, • Train staff as neededPayroll, Finance & Compliance, • Monitor payroll approvals and submission for completion, • Oversee check requests and credit card receipts, • Monitor and ensure revenue and expense accuracy, • Monitor and oversee various financial and budget trackers, • Pull paperwork for audits, • Upload paperwork as necessary into Electronic Health Record System, • Assist in preparing for all inspections/auditsTraining & Licensing, • Oversee compliance with Relias training requirements, • Coordinate on site trainings with the training department, • Monitor and update nursing license information, • Maintain trackers for IRPs and nursing assessmentsFleet & Transportation, • Collect monthly vehicle trip logs, • Submit weekly vehicle inspection reports to Fleet Manager, • Monitor fuel purchases and compare gas receipts to fuel transaction reports, • Report discrepancies to Fleet Manager, • Request gas pins with Director approval, • Coordinate vehicle state inspections, repairs, and maintenanceIT & Systems Support, • Serve as a liaison with IT regarding office needs, troubleshooting equipment, repair and returns, setup of email, phones and all other needs., • Accurately enter resident data into electronic systemReporting & Communication, • Attend meetings as required, • Submit reports to SERV departments as required, • Update state licenses and county staff lists, • Send updated supervisor reports, • Maintain staff lists and openingsConsumer & Program Support, • Assist consumers in situations involving dissatisfaction with services, • Monitor resident admissions, discharges, and transfers, • Process client activity requests with Director, • Ensure staff lists are maintained and assign pins to new overnight staffAnnual & Special Projects, • Assist annually with holiday parties and picnics, • Oversee ShopRite list updates for staff additions and terminations, • Additional tasks as assigned by the Regional DirectorPerformance & Professional Development, • Complete assignments accurately and timely., • Maintain consistent attendance and flexibility., • Demonstrate teamwork and cooperative engagement., • Communicate effectively both verbally and in writing., • Participate in supervision and training., • Meet annual competency requirements., • Support and promote the agency mission, vision, and values.Safety & Risk Awareness, • Identify and report facility, equipment, or vehicle safety concerns., • Maintain awareness of environmental and operational safety standards.Core Values & Professional Conduct, • High school diploma or equivalent required, • Minimum of one (1) year of office administration experience (healthcare or behavioral health preferred), • Demonstrated clerical proficiency and computer competency, • $20.86 to $22.50 per hour based on education and experience. #INDPR1 EEO STATEMENT: We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, veteran status, or any other characteristic protected by law. Powered by JazzHR mdkzWif0AX

Job Description Overview Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. As a Physical Therapist, you will perform supervisory duties and evaluations on patients and help them improve basic motor functions and reasoning abilities, but also compensate for permanent loss of function by teaching them to perform tasks in their daily living and working environments, in accordance with Concentra Medical Centers’ Injury Process Management and Concentra Medical Centers’ philosophy of rehabilitation in occupational medicine. Responsibilities • Ensure delivery of high quality patient care services, • Perform direct patient care, including evaluation of muscle, skeletal, neurological and other physical problems, • Support and encourage multidisciplinary coordination of treatment, • Ensure proper documentation of patient care, • Maintain professional standards through compliance with quality assurance policies/ procedures as well as applicable regulations and corporate policies, • Implement effective communication with own and other departments' staff, with medical staff and patients to ensure coordinated efforts and provision of high quality service and optimal patient care, • Demonstrate effective problem-solving and conflict-resolution abilities, • Inform Administrator of department problems, needs and solutions in a timely manner, • Plan, design, implement and interpret specific physical therapy treatment programs for patients to facilitate the patient's recovery and attainment of maximum physical potential, • Educate patients in the proper care and use of supports and performance of exercise programs, • Perform or delegate patient treatment to include modalities, therapeutic exercises, gait training and hydrotherapy, • Follow appropriate documentation and reporting procedures, • Secure prescription for each patient treated, • Work closely with the physician to ensure comprehensive delivery of services and quality patient care, • Assist marketing staff with tours as necessary, • Take all necessary precautions to protect center assets and property against loss or waste through negligence or dishonesty, • Participate in professional development by attending center meetings and outside educational seminars, • Communicates with the Outcome Assurance Injury Coordinator or the Case Manager for each patient, • Communication regarding the patients’ objective progress, compliance with the program, compliance with attendance of scheduled appointments, the therapist’s estimated time frame until discharged from therapy, • Participates in clinical instruction of university occupational therapy and/or occupational therapist assistant students, • Participates with the evaluation of the effectiveness of the rehabilitation quality management process and assist in new and improved processes Qualifications • Bachelor’s Degree from an accredited Physical Therapy program, • Masters’ Degree from an accredited Physical Therapy program, preferred, • Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility, • Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions, • Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism, • The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies, • Demonstrated willingness to participate in initial and ongoing training as required., • Demonstrated effective communication and interaction with employers, patients, providers and other employees, • Demonstrated ability to maintain working relationship with all levels of employees, • Demonstrated excellent customer service skills, • Demonstrated computer skills, • Knowledge of common safety hazards and precautions to establish a safe work medical environment, • Skill in developing and maintaining patient care records and writing reports, • Skill in time management, planning and workload control, • Skill in identifying problems and recommending solutions, • Skill in developing and maintaining medical quality assurance and quality control standards, • Skill in establishing and maintaining effective communication and working relationships with Management, patients, medical staff and the general public, • Must successfully complete orientation and training as well as demonstrate competency in all required physical therapy tasks

Job Description ADULT NIGHT OUT PROGRAM COORDINATOR - $20.00 hour - Part time Service Area: Budd Lake, NJ Advancing Opportunities, an affiliate with Apis Services, Inc., is currently seeking ANO (Adult’s Night Out) Program Coordinator to work with adults with disabilities to provide support. Job Summary: The ANO (Adult’s Night Out) Program Coordinator’s role is to plan and lead weekly activities for the Weekend Adult Recreation program, supervise program staff, and ensure smooth operation of services that promote community inclusion for adults with disabilities. This includes organizing events, managing staff, maintaining compliance with agency and state requirements, and fostering positive relationships with participants, families, and community organizations. DIRECT DUTIES: • Plan and organize Adult’s Night Out programs, including creating and publishing a monthly activity calendar., • Gather, purchase, and transport program supplies needed for activities., • Maintain accurate participant records, including emergency information and service plans., • Develop and implement Community Inclusion Service plans in collaboration with supervisors and families., • Prepare and submit monthly reports in compliance with agency and DDD state requirements., • Recruit, train, and supervise program staff, ensuring adequate coverage for all counties served., • Expand program sites by networking with community organizations., • Promote participant engagement by reaching out to individuals and families., • Travel regularly throughout Warren, Sussex, and Morris counties., • Assist with vehicle inspections and maintenance for agency vehicles. Job Qualifications: • Ability to drive or learn to drive a 15-passenger van for participant transportation, • Physical ability to carry program supplies in and out of vehicles and up/downstairs., • Proficiency in Microsoft Office or other relevant software., • Ability to communicate effectively with individuals with disabilities, families, staff, supervisors, and other social service personnel. Successful candidates must: • Bachelor’s degree in human services or equivalent experience working with people with disabilities., • Experience in community event planning or teaching is a plus., • Well-organized and detail orientated., • Excellent Customer service skills (both internal and external), • Strong interpersonal and communication skills., • Leadership and management skills., • Behavioral issue management and crisis intervention skills., • Compliance with regulatory standards. Consent to: State and Federal Criminal Background Checks; Drug Screen; Pre-Employment Physical and PPD; Upon hire: Complete all orientation and pre-service training as required by our funders Job Competencies • Effective Communication: Ability to clearly and respectfully communicate with program participants, families, staff, and external agencies. Demonstrates active listening and ensures transparency in all interactions., • Ethical Practice: Upholds confidentiality, integrity, and ethical standards in all interactions and decisions, ensuring the rights and dignity of program participants are prioritized., • Leadership and Accountability: Provides clear direction to staff, models positive behaviors, and takes responsibility for the success of the Adult’s Night Out (ANO) program. Holds self and team members accountable for meeting expectations and standards., • Collaboration: Works collaboratively with other professionals, families, and community partners to ensure quality care and services are provided to program participants., • Cultural Humility: Demonstrates respect for and understanding of the diverse backgrounds, needs, and perspectives of program participants, staff, and families, fostering an inclusive and supportive environment., • Problem Solving and Conflict Resolution: Approaches challenges with a solution-focused mindset, resolving issues in a fair and timely manner, while maintaining professionalism and promoting a positive atmosphere., • Adherence to Policies and Procedures: Ensures compliance with all regulatory and organizational standards, maintaining a safe, respectful, and efficient work environment. Who we are: Advancing Opportunities, Inc, an affiliate of Apis Services, is a 501 (c) 3 non-profit organization providing services and supports to people with disabilities and their families so they can live independently. Recognized as one of the leading disability service providers in the state of New Jersey, the agency is committed to person-centered services delivered in the community. Apis Services, Inc. provides administrative services, including recruiting and onboarding new team members for more than 30 for profit and non-profit organizations across the United States so they can focus on their all-important missions. APIS Service, Inc. is a progressive corporation with over 3500 employees nationwide and growing. The employment opportunities we have to offer dedicated and caring career seekers are endless. Join us in helping to make a difference in the lives of the people we serve by providing good people to support the missions they serve. Apis Services, Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies. Apis Services provides equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.

Job DescriptionSalary: $70,000 Lead Program Manager of Harm Reduction Job Description Overview The Lead Program Manager of Harm Reduction works collaboratively with program staff and senior leadership to provide quality program management, contracting, regulatory compliance, and program reporting for the Harm Reduction Services of Black Lives Matter Paterson. The Program Manager is responsible for the operation of pre- and post-award grant administration and budgeting responsibilities. Responsible for monitoring all contracts for compliance, the timely submission of reports, and assistance with grant-seeking and proposal development. Deep understanding of harm reduction theory and practice. Who you are You are a culturally humble, trauma-informed leader with deep harm-reduction knowledge and proven supervisory experience. You center people with lived experience, bring strong day-to-day management skills (scheduling, coaching, performance feedback, and conflict resolution), and pair compassionate, non-judgmental practice with operational discipline managing budgets, contracts, data, and compliance to keep programs safe, effective, and equitable. Duties: • Responsible for the programmatic oversight for all harm reduction programs, including submission of all program reports, monitoring of monthly program/projected service deliverables, monitoring quality of data entry and reporting., • Develop and maintain systems and quality improvement initiatives to assess and improve program goals, programmatic performance and efficiency., • Implement and oversee program quality improvement activities, including monitoring quality indicators and ongoing review of program documentation., • Provide accurate analysis of program related contracts and budgets., • Work with the finance department to manage vouchering, invoicing and the processing of payments., • Ensure that the expectations of funders, partners, constituents, clients and community stakeholders are met., • Ensure fidelity of implementation of all programs, using data and on-going feedback to inform and revise programs initiatives in collaboration with program leadership., • Identify service gaps and design effective viable programs., • Ensures consistent and extensive outreach activities are performed to increase program census across contracts., • Oversee and monitor departmental training/development activities., • Coordinate community clean-up of syringes., • Ensure mobile testing, syringe distribution, peer education and outreach activities happen as scheduled., • Implement Quality Assurance (QA) activities, including monitoring quality improvement indicators and ongoing review of program activity logs and documentation., • Provide regular and consistent supervision, evaluation, professional development and oversight of Harm Reduction staff., • Responsible for the management and scheduling of staff., • Maintain an organized inventory system of syringe exchange and outreach program supplies, including ordering of new supplies with special attention paid to programs needs and cost efficiency., • Identify community-based organizations for potential referral services, follow up on existing linkages, and provide agency information sessions and promotional materials for staff and participants as appropriate., • Enhance linkages with social service providers, to facilitate referrals and coordination of services for all persons who test positive and/or who are at high risk for HIV/HCV/STIs who will receive referrals for needed services and enrollment., • Ensure that members of the team are to follow-up on all non-completed referrals to ascertain what barriers to access to care and support services were and work with the client and the referred agency to overcome these barriers., • Prepare and complete monthly reports, including narrative and quantities data, follow-up and access to services, and document intervention activities in relevant databases., • Meeting individually with participants to assess needs, program status, provide individuals with program matters and resources that are available for their needs., • Other duties as assigned

Job Description Overview Join Avance Care, one of North Carolina’s largest and fastest-growing independent primary care networks. We are seeking a strategic, hands-on Area Practice Manager to serve as a multi-site operational leader across assigned clinic locations. This role is responsible for driving performance, operational excellence, and continuous improvement while aligning clinic operations with broader organizational goals. The Area Practice Manager partners closely with Clinic Managers, Lead Clinicians, and corporate departments to ensure strong financial performance, patient satisfaction, regulatory compliance, and team development. Key Responsibilities • Accountable for operational, financial, and patient satisfaction performance across up to four clinic locations, • Maintain weekly on-site presence at assigned clinics to provide leadership support and performance oversight, • Execute strategic initiatives and action plans from the Operations Director, cascading priorities to clinic teams and monitoring results through dashboards and KPIs, • Directly supervise Clinic Managers, providing coaching, performance feedback, and evaluations in partnership with Human Resources, • Collaborate with Lead Clinicians on provider-related matters and provide operational coverage when needed, • Serve as regional Epic Superuser champion, ensuring system updates and workflow changes are effectively implemented, • Partner with corporate departments to implement process improvements and elevate best practices, • Act as escalation point for complex patient or employee relations concerns, • Ensure HIPAA, OSHA, and regulatory compliance through quarterly audits and oversight, • Manage vendor relationships and escalate contractual matters as necessary, • Step into Clinic Manager responsibilities during leaves, vacancies, or at smaller clinic locations Candidates must have a high school diploma, with an Associate or Bachelor’s degree in Healthcare Administration or a related field preferred. 5+ years of experience in a medical office or healthcare setting is required, along with at least 2 years of supervisory or management experience. Multi-site management experience is preferred. Other Priorities: • Proven leadership ability with experience coaching and developing teams, • Strong financial acumen and ability to interpret performance metrics, • Conflict resolution and ability to navigate sensitive situations professionally, • Excellent communication skills, both written and verbal, • Strong analytical and problem-solving skills, • Effective time management and ability to prioritize in a fast-paced environment, • Technical proficiency with healthcare systems and software, • Adaptable, detail-oriented, and able to meet deadlines under pressure If you are a driven operational leader who thrives in a dynamic healthcare environment and enjoy leading multiple practices toward operational excellence, we encourage you to apply. Avance Care provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to religion, race, creed, color, sex, sexual orientation, gender identification, alienage or citizenship status, national origin, age, marital status, pregnancy, disability, veteran or military status, predisposing genetic characteristics or any other characteristic protected by applicable federal, state or local law.

Job Description Position Summary The Mentor(DSP) provides individualized guidance, support, and skill-building services to youth and/or adults in home, school, and community settings. The Mentor works one-on-one with assigned individuals to promote emotional growth, social development, independence, and positive decision-making. This role focuses on being a consistent, supportive presence while modeling healthy behaviors and leadership. Key Responsibilities • Build positive, professional relationships with assigned individuals, • Provide one-on-one mentoring focused on personal growth and goal achievement, • Support development of life skills, communication skills, and problem-solving abilities, • Assist individuals in managing emotions and developing healthy coping strategies, • Encourage positive peer interactions and community engagement, • Plan and facilitate structured activities that align with individual goals, • Provide transportation and accompany individuals to approved community activities (if required), • Maintain accurate and timely documentation, including progress notes and time logs, • Follow individualized service plans and behavioral guidelines, • Communicate effectively with supervisors, families, and team members, • Attend required meetings and trainings Qualifications • High school diploma or equivalent required (Associate’s or Bachelor’s degree preferred in Social Work, Psychology, Education, or related field), • Experience working with youth and/or individuals with developmental or behavioral needs preferred, • Strong interpersonal and communication skills, • Ability to maintain professional boundaries, • Reliable transportation and valid driver’s license (if transportation is required), • Ability to pass required background screenings, • CPR/First Aid certification (or willingness to obtain) Core Competencies • Patience and empathy, • Leadership and positive role modeling, • Conflict resolution skills, • Cultural sensitivity and awareness, • Time management and organization

Job DescriptionDescriptionJob Title: Customer Service Representative (Part Time & Overnight) Location: Near the Wellmont Theater Hourly Pay: $15.92 Schedule: Overnight (24 hrs/week) Customer Service Representative processing written transaction requests from Monthly Parking, Transient customers and stakeholders. Provides consistent and professional customer service in assisting internal and external customers with monthly and daily parking requirements. Key Responsibilities • Develop sound critical and decision-making skills necessary to thrive in a fast-paced environment with back-to-back calls while maintaining poise, accuracy, and speed, • Acting as a fast-moving, courteous company brand ambassador while processing transactions, interfacing with guests, communicating company policies, and enforcing regulations, • Foster customer success, happiness, and satisfaction by building customer rapport, addressing customer inquiries and complaints, providing empathy, and communicating information, • Embrace performance-based call monitoring, recording, and assessment approach to improve communication, timeliness, and overall satisfaction, • Spark accurate, speedy operation while optimizing voice quality, grammar skills, tone, and proactiveness to improve quality and consistency, • Leverage your knack for technology and attention to detail to foster data integrity by gathering information, composing documents, and inputting data, • Answer inbound emails, phone calls, and faxes within department and individual Service Level and Quality goals. Acts as point of contact for both internal and external monthly parking customers, • Provide comprehensive service and support for Monthly Parking customers, including; potential customers, existing customers and stakeholders., • Provide comprehensive branch, lot and account maintenance support, • Respond to customer inquiries ensuring customers receive timely resolution and accurate information, • Demonstrate excellent customer service to assist in retaining Monthly Parking customers, • Ensure all customer account information is updated accurately and notes are entered for every transaction., • Utilize resources such as Online Help, Policy & Procedure manuals, and emails from Supervisors, Management and the Training Department, • Complete and maintain any required paperwork or record keeping methods, • Enter customer payment information for PAP or credit card when received by fax, e-mail or letter as well as over the phone., • Keep up to date with changes in workflow, policy, and product knowledge., • Provides support and training to new CSR positions., • Keeps accurate records and updates all systems with required information., • Assists other CSR’s with trouble shooting for clients., • Processes all work orders and meter out reporting and uploads the required documents to the share drive., • Process hotel voids and enters into wireless system for revenue purposes., • Prepares and costs out supply orders for all attendant locations and then uploads the required information to the share drive., • Prepares all Non-registered passes for Hotel Macdonald and places them into wireless system for revenue purposes., • Assist with monthly Guest Passes for the Westin Hotel invoicing purposes., • Maintains deliverable calendar to ensure all departments meet external deadlines., • Monitor and maintain the Storefront email, sorting responding and processing all requests that enter through here., • Issue, enter, and track Temporary paper passes as needed, • Answer inbound calls and meet individual Service Level and Quality goals. Acts as first point of contact for both internal and external monthly parking customers, • Provide service for telephone-based customers for sign-ups and maintenance of monthly parking accounts., • Provide user support/assistance to customers using the web-based interface., • Complete all after-call work required to finalize a new customer sign-up or modify an account., • Receive and accurately data enter customer information, credit card and pre-approved payment sign-up information., • Assist daily parkers with meter out of orders and requests for information, • Must be at least 18 years of age, • G12/Equivalent, • 1 year Customer service experience in a high-volume, fast-paced environment (ex. Retail, call center), preferred, • 1 year data entry experience equaling 40 WPM, • Knowledge of contact center policies and software, including CRM, phone systems, etc, • Strong work ethic and reliability with professionalism and poise, • Superior interpersonal, verbal, and written communication skills, • Exceptional written oral communication skills, • Strong analytical abilities and sound judgment in decision-making, • Strong attention to detail and high degree of accuracy is key. Fast, accurate and efficient data entry, manipulation and retrieval of data from systems, • Ability to multitask, prioritize, and organize within a structured environment, • Flexibility and adaptability, • Motivated, take initiative and possess strong work ethic, • Ability to respond to customer complaints maintain professionalism at all times, • Conflict resolution, • Exceptional communication, tact and customer service skills. Ability to assist customers with diverse requirements, • Exceptional telephone etiquette, • Intermediate knowledge of computer software applications – MS office, • Ability to successfully and consistently achieve individual and departmental service level goals (Full Time Only) Generous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge. Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family. Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones. 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement. Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members. Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones. (Part Time) 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement. Sick Time Off: Prioritize your health and well-being with paid sick leave based on state laws and regulations. Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.

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Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can cash

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can cash

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can cash

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can cash

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can cash

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can cash

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can cash

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can cash

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can cash

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can cash

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can cash

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can cash

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can cash

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can cash