Buscar empleo: 479 ofertas de trabajo de conflict resolution en New York, NY (junio 2025)

Customer Service Representative Disputes and Guest Support

About Us: All Attractions City Tours is one of the leading tour providers in the city, offering visitors unforgettable sightseeing experiences, from iconic landmarks to immersive cruises. We pride ourselves on providing exceptional service and creating seamless, memorable adventures for all our guests. Position Overview: We are looking for a dedicated and detail-oriented Customer Service Representative to join our guest support team. This role is focused on handling customer disputes, addressing inquiries, resolving issues, and ensuring an outstanding customer experience throughout their journey with us. ** Responsibilities:** - Handle customer inquiries, complaints, and disputes via phone, email, text, and in person. - Investigate and resolve billing issues, chargebacks, and refund requests with professionalism and accuracy. - Document customer concerns and resolutions clearly in our internal systems. - Provide timely updates to customers regarding ticketing issues, schedule changes, and policies. - Collaborate with sales agents, management, and operations to ensure alignment on guest resolutions. - Educate customers on our tour offerings, schedules, and booking processes. - Assist with pre- and post-tour support, helping guests navigate any questions or concerns. - Maintain a calm, empathetic, and solution-focused approach even in high-stress situations. ** Qualifications:** - Previous customer service experience (tourism or hospitality industry a plus) - Strong conflict resolution and problem-solving skills - Excellent verbal and written communication - Ability to multitask and stay organized in a fast-paced environment - Professional, positive, and patient demeanor - Basic knowledge of platforms like Square, PayPal, or similar payment processors is a plus - ** Benefits:** - Flexible schedule options - Opportunity to grow within a dynamic tourism company - Supportive team culture - Discounts on tour experiences

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Integral Ad Science (IAS)

Customer Service Representative (CSR)

Customer Service Representative Job Responsibilities: Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution. Maintains financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed. [Work Hours & Benefits] The working hours are flexible, and you can opt to work from any location of your choice while working online and from home. The business will supply you with all the tools you need, including a computer, to operate from home. Guaranteed are enough instruction and fairly compensated training hours. During regular business hours, the salary is $39.00 per hour, and the training costs $30. You can work a maximum of 45 hours per week for full-time employment and 20 hours per week for part-time employment. Customer Service Representative Qualifications / Skills: Customer service Product knowledge Market knowledge Quality focus Problem solving Documentation skills Phone skills Listening Resolving conflict Analyzing information Multi-tasking Education, Experience, and Licensing Requirements.

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Success Academy Charter School

Hiring for School Year 2025-26! At Success Academy, we don’t just hire teachers, we build them. You don’t need a background in education to launch your career with us. Whether you’re an athlete, engineer, artist, chess champion, or math whiz, we’ll equip you with the tools, training, and world-class coaching to thrive in the classroom and beyond. Why Success Academy? More than the highest-performing K-12 charter school network in NYC, Success Academy is a launchpad for careers of significance. Our teachers don’t just show up, they redefine what’s possible for their students and themselves. What we look for: Resilience, drive, and a winning mindset: You’ll be challenged. You’ll be coached. You’ll grow. Every day is a chance to push through limits and raise the bar. A commitment to excellence: You execute a proven playbook. You plan ahead, stay organized, and sweat the details because excellence lives in the little things. You believe structure and consistency create space for kids to thrive, and you don’t cut corners. Total belief in every student: You’ll never settle for average – not in yourself, not in your students. Here, we 100% commit to getting 100% of our kids into 4-year colleges. Passion for content and curiosity to grow: You love learning, and it shows. Whether it's literature, math, science, or art, you bring genuine enthusiasm to your subject and a hunger to keep getting better. Feedback isn't just accepted – it’s fuel. Here’s what you’ll get: A mission with meaning: You’ll play a critical role in shaping the futures of young people and helping them reach their full potential. Skills that set you apart: Build essential skills like public speaking, strategy, data analysis, leadership, and conflict resolution. World-class coaching and development: No education background? No problem. We’ll train you—hard—and elevate you even harder. Key Responsibilities: Lesson Planning and Instruction: Study and implement lesson plans that align with curriculum standards. Utilize a variety of instructional strategies and technologies to enhance learning. Manage a classroom of 20+ scholars. Assessment and Evaluation: Assess student progress through assignments, tests, and observations. Provide timely feedback and support to help students improve. Maintain accurate records of student performance and progress. Classroom Management: Establish and enforce classroom rules and procedures to maintain a productive learning environment. Communication and Collaboration: Communicate regularly with students, parents, and guardians regarding academic progress and behavioral issues. Collaborate with other teachers, staff, and administration to support student success. Minimum Qualifications: A bachelor’s degree before your first day of work with Success Academy (a background in education is not required) Strong communication and interpersonal skills Passion for learning and commitment to student development Ability to work in person in New York City ($2500 stipend for qualified relocations) Compensation: Starting From: $65,000.00 Current Success Academies Employees: Please apply through the Jobs Posting in your Success Academies Workday Account. You will be asked to log in through your Okta Profile. We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We actively seek applications from people of all backgrounds to strengthen our community and the perspectives needed to flourish in a multicultural world. Success Academy offers a full benefits program and opportunities for professional growth. Learn more about our philosophy, benefits, and team at our Working Here page. Success Academy Charter Schools does not offer employment-based immigration sponsorship.

Morrisania, The Bronx

Good Day, My Name is Nicole. I'm a single parent looking for a Long Term Nanny for a Child with Autism in the Bronx. About Our Family : I’m a 24 year old parent working as a School Administrator. I’m a very Positive, Easy-going, Hardworking, Sympathetic person. We’re big on Responsibility, Patience, and Respect. Our house is mostly a family of 3 including our dog. My son is six and Graduating Kindergarten this year. He's a very sweet and happy child. He loves swimming, going to the park and watching/learning Educational Things. He also has Autism and is high functioning and we’re looking for a New Nanny to help us out Long-Term. Job Requirements: We’re looking for an Open-Minded individual Between the ages of 20 - 45 years old. Someone with Knowledge and Experience in Childcare And/or Special Needs Children Proof is Required (Ex:Resumes/References/Certifications/Degrees) A Motivated Individual with the willingness to Learn and Continuously Grow. Flexible Schedule: Must be willing to work Weekends and Overnights as needed as well as be able to Travel. Must be able to Handle and Document Monetary Transactions Must have be able to Exhibit Great Problem-Solving, Crisis Management, Conflict Resolution & Adaptability Skills. Must be able to Coordinate with Therapists, Healthcare professionals, and Educators. Someone Fluent in Spanish is preferred but not required. Must be able to cook and prepare light meals. Knowledge and Ability to properly Clean and Sanitize is Mandatory. Must be comfortable With Toileting Assistance and Bathing. Must be Comfortable with Dogs A 2-week Probation Period is Required Must be a U.S Citizen. Female Preferred Must be Comfortable Being recorded as there are Security Cameras Set up within the Home Required to Administer Medications as prescribed, ensuring adherence to dosages and schedules, and monitoring for side effects or reactions. Assist the Child with Daily living activities, including Personal Hygiene, Dressing, and Feeding, with a focus on encouraging Independence as appropriate. Pick-up the Child from school Assist the Family during Outings and Events Monitor/Track the Child's Eating and Sleeping Habits. Schedule is Primarily Part-Time with opportunities for extra hours as needed Schedule: Monday/Friday 2:40Pm-7:00pm & Saturday/Sunday as needed *Please Understand This is a 2- Step Hiring process with a First Initial interview followed by a Second Interview to Meet and Socialize with the Child Before proceeding Further with Employment looking to hire as soon as possible with an Expected start date of May 12,2025 *

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