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  • General Manager – Cannabis Dispensary
    General Manager – Cannabis Dispensary
    6 days ago
    Full-time
    Eltingville, Staten Island

    The General Manager (GM) is responsible for overseeing all daily operations of the dispensary, ensuring compliance with state cannabis regulations, maximizing revenue, and delivering a premium customer experience. This role combines leadership, sales strategy, inventory control, and team development to drive profitability and brand growth. Key Responsibilities Operations Management • Oversee day-to-day dispensary operations (retail + delivery if applicable), • Ensure smooth opening/closing procedures and store readiness, • Maintain a high-end, organized, and compliant retail environment Sales & Revenue Growth • Drive daily, weekly, and monthly revenue targets, • Implement upselling strategies and optimize average cart size, • Execute promotions, product launches, and marketing campaigns, • Monitor KPIs (conversion rate, average order value, repeat customers) Team Leadership • Hire, train, and manage dispensary staff (budtenders, supervisors, delivery drivers), • Create schedules and manage labor costs efficiently, • Build a strong sales culture and accountability within the team, • Conduct performance reviews and coaching Compliance & Security • Ensure full compliance with state and local cannabis laws, • Maintain accurate reporting, ID verification, and transaction tracking, • Work with security teams to enforce safety protocols, • Prepare for inspections and audits Inventory & Vendor Management • Oversee inventory ordering, receiving, and reconciliation, • Prevent shrinkage and manage product lifecycle, • Build relationships with vendors and brands, • Optimize product mix based on sales data Customer Experience • Deliver a high-end, “Apple Store–level” dispensary experience, • Resolve customer issues professionally and efficiently, • Maintain strong brand reputation and customer loyalty Technology & Systems • Manage POS systems (e.g., Dutchie, Treez, etc.), • Utilize analytics tools to drive decision-making, • Oversee in-store tech (e.g., tablets, digital menus, Peak Beyond systems) Qualifications • 3–5+ years of retail management experience (cannabis preferred), • Strong understanding of cannabis products, strains, and compliance regulations, • Proven track record of hitting sales targets, • Experience managing teams (10+ employees preferred), • Strong leadership, communication, and problem-solving skills, • Experience with POS systems and inventory software Key Skills • Leadership & team building, • Sales strategy & revenue optimization, • Compliance & risk management, • Inventory control, • Customer experience excellence, • Data-driven decision making Success Metrics (KPIs) • Monthly revenue growth, • Average order value (AOV), • Customer retention rate, • Inventory accuracy & shrinkage, • Employee performance & retention

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  • PCQI
    PCQI
    2 months ago
    $65000 yearly
    Full-time
    Avenel, Woodbridge Township

    Position Summary We are seeking a detail-oriented and experienced Food Safety & Quality Specialist with strong expertise in PCQI, HACCP, SQF auditing, and document control. This is a full-time, in-house position responsible for developing, implementing, maintaining, and auditing food safety and quality systems to ensure compliance with FDA regulations, GFSI standards, and customer requirements. The ideal candidate will have hands-on experience in food manufacturing environments and a strong understanding of preventive controls, risk assessment, supplier verification, and audit readiness. Key Responsibilities Food Safety & Compliance Serve as or support the Preventive Controls Qualified Individual (PCQI) under FSMA. Develop, implement, and maintain Food Safety Plans. Conduct hazard analyses and validate preventive controls. Oversee corrective and preventive action (CAPA) programs. Ensure compliance with FDA, USDA (if applicable), and local regulatory requirements. HACCP & SQF Systems Develop and maintain HACCP plans. Lead internal audits and mock inspections. Manage and support SQF certification and surveillance audits. Conduct risk assessments and verification activities. Train staff on food safety and quality procedures. Audit Management Lead internal audits for SQF, HACCP, GMP, and regulatory compliance. Prepare for and manage third-party and regulatory audits. Track non-conformances and implement corrective actions. Maintain audit documentation and records. Document Control Maintain and manage all food safety and quality documentation. Control SOPs, work instructions, forms, and records. Ensure version control and document traceability. Coordinate document revisions and approvals. Maintain training records and compliance documentation. Qualifications PCQI certification (required) HACCP certification (required) SQF Practitioner certification (preferred) 3+ years of experience in food manufacturing quality/food safety Strong knowledge of FSMA, GFSI, GMPs, and regulatory requirements Experience managing third-party audits (SQF, BRC, etc.) Strong organizational and documentation skills Excellent communication and leadership abilities

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