Customer satisfaction jobs in Troy, New York - Page 3Create job alerts

Job DescriptionDescription: Position Overview Responds to emergency service calls, 24 hours/day, 7 days/week, to perform tire repairs, replacements, and general service to tires and wheels at customer’s location, on the road, or at STTC. Responsible for delivering prompt, courteous and professional service to STTC internal and external customers. The person who takes this job should be willing to make customer satisfaction a number one priority, must be flexible and understand that job priorities will constantly change due to customer preference. Essential Job Functions (include the following. Other duties may be assigned.) • Provide OTR tire service on large equipment, primarily at customer locations (quarries, mines, ports and construction sites)., • Mounting, dismounting, balancing, replacing, repairing of truck tires at STTC, customer’s location or on the road using a service vehicle or in-service shop., • Raise vehicle with hydraulic jack, use air tools and heavy hand-held tools. Repair truck tires using inspection equipment, drills, and rollers., • Removing or replacing mounted tire assembly from vehicles., • Ability to recognize repairable tires and properly perform repair., • Keep service department clean and organized., • Communicate all work performed via legible writing on tags, work orders and/or invoices., • Perform Road Service as needed, usually evenings but not weekends., • Perform all tasks in a safe and efficient manner. Use all provided safety equipment including seat belts, gloves, jack stands, wheel chocks, safety glasses, and cages. Communicates equipment needs. Report all tools or equipment that need repair or that are broken. Report all unsafe actions, problems or abnormal situations to Service Manager or Branch Manager., • Perform daily maintenance to vehicle, tools and equipment. Clean and wash service vehicle at least once/week., • Quote product and service prices to customer as needed., • For night calls, call customer and/or dispatcher back upon completion of road call. Obtain PO’s., • Complete service work orders with complete information such as required customer information, repairs, mounts, mileage, new tires, valves, tolls and hours of service before giving to Service Manager., • Ensure that all products leave with proper paperwork. Report to Service Manager any attempts made by an employee who violates any safety rule or violates company policy/procedures., • Ensure that VMR is complete and turned in to office once a week., • Keep vehicle organized and stocked with necessary tools and supplies needed to provide routine tire services., • Ensure customer’s safety by keeping them away from servicing area. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Requirements • Education and/or experience: 1 year or more related work experience helpful. STTC will train., • Language skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine correspondence. Ability to speak effectively before customers or employees of STTC., • Basic mathematical skills., • Ability to apply common sense understanding to carry out instructions furnished in writing, oral or diagram form., • Computer skills: Ability to use computer; training will be provided as needed., • Certificates, Licenses, Registrations: Valid driver’s license and clean driving record., • Equipment: Capable of operating lift gates, service truck, service tools, air compressors, hydraulic jacks, air guns, air gauges, mounting and balancing machines in the service shop or from a service truck; and computer and office equipment. While performing the duties of this job, the employee is frequently required to stand, walk, use hands to handle or feel: reach with hands and arms; and talk or hear. The employee is occasionally required to sit and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision and depth perception. Work environment: while performing the duties of this job, the employee is regularly exposed to wet and/or humid conditions and outside weather conditions; and frequently exposed to hot and cold warehouse conditions. The noise level in the work environment is usually moderate. Competency ? Problem Solving ? Customer Service ? Oral Communication ? Written Communication ? Teamwork ? Organizational Support • Planning / Organizing, • Quality ? Safety and Security ? Adaptability ? Attendance / Punctuality ? Dependability ? Initiative

Job Description Mad City Windows, a Renuity Company 1099 Installer Earn Up to $300K/yr The home improvement industry is broken. Renuity is here to fix it. We’ve united seven of the most trusted home renovation companies in America under one powerful brand – Renuity. Together we’re on a mission to revolutionize home improvement, making it faster, easier, and stress-free to upgrade your home inside and out. Whether it’s a new bath, a custom closet, or exterior upgrades, we help people create homes they love – without the hassle. With expert teams in 36 states and counting, there’s probably a Renuity home in your neighborhood. And we’re just getting started. If you’re ready to build the future of home improvement, join us. What We Offer * Year-round work * Paid Training * Bonus’ offered * Weekly direct deposits * Earn up to $300,000 annually * Flexible Schedule About the Role * Install home remodeling products according to Mad City's standards and procedures * Apply finish work as needed for every application * Communicate with management at the end of an installation to ensure customer satisfaction and authorize final payments * Complete job checklist with homeowner at completion * Treat each homeowner and their property with the utmost respect Key Qualifications * 3 years of Remodeling, carpentry or construction experience * Knowledge of Residential Baths, Windows, or Kitchens * Established LLC or Business * Worker's comp and Liability insurance * Great communication and customer service skills with the ability to clearly communicate with homeowners and team members About Mad City Windows & Baths - Mad City Windows & Baths At Mad City Windows & Baths, a Renuity company, we’re making home improvement faster, easier, and stress-free. Homeowners across the Midwest have trusted us for top-tier remodeling services, and now, as part of Renuity, we’re combining our local expertise with the strength of a national brand to build the future of home improvement. With a winning mentality, we continue to grow rapidly, offering unparalleled career opportunities—100% of our current marketing leaders started in entry-level roles. As part of our team and the broader Renuity organization, you’ll have the opportunity to make an impact, grow your career, and help people create homes they love. Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact . If you have a question regarding your application, please contact To access Renuity's Privacy Policy, please click here: Privacy Policy Compensation Range: $150K - $300K

Job Description Mad City Windows & Baths, a Renuity Company Window Install Helper Earn up to $80,000/yr Receive up to a $500 Sign on Bonus Mad City Windows & Baths, a proud company of the Renuity family, where innovation and excellence drive everything we do. As part of a powerful network of seven of the most trusted home renovation companies in America, we are on a mission to revolutionize home improvement—making it faster, easier, and stress-free. We are helping homeowners create spaces they love, without the hassle. With expert teams across 36 states and growing, there’s likely a Renuity home in your neighborhood. We value fresh perspectives and welcome candidates from all backgrounds to bring their unique experiences and ideas to our team. And we’re just getting started! What We Offer * Base hourly pay ($20/hr) * M-F schedule * Comprehensive benefits including medical, dental, and vision * Enjoy team collaboration and role advancement About the Role In this position, you will: * Install home remodeling products according to Mad City's standards and procedures * Apply finish work as needed for every construction application * Communicate with management at the end of an installation to ensure customer satisfaction and authorize final payments * Complete carpentry job checklist with homeowner at completion Key Qualifications * 6 Months of Remodeling, carpentry or construction experience * Experience with window replacements and/or wrapping windows * Must have a valid driver’s license and good driving record * Great communication and customer service skills with the ability to clearly communicate with homeowners and team members About Mad City Windows & Baths At Mad City Windows & Baths, a Renuity company, we’re making home improvement faster, easier, and stress-free. Homeowners across the Midwest have trusted us for top-tier remodeling services, and now, as part of Renuity, we’re combining our local expertise with the strength of a national brand to build the future of home improvement. With a winning mentality, we continue to grow rapidly, offering unparalleled career opportunities—100% of our current marketing leaders started in entry-level roles. As part of our team and the broader Renuity organization, you’ll have the opportunity to make an impact, grow your career, and help people create homes they love. Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact . If you have a question regarding your application, please contact To access Renuity's Privacy Policy, please click here: Privacy Policy

Job Description Mad City Windows, a Renuity Company 1099 Installer Earn Up to $300K/yr The home improvement industry is broken. Renuity is here to fix it. We’ve united seven of the most trusted home renovation companies in America under one powerful brand – Renuity. Together we’re on a mission to revolutionize home improvement, making it faster, easier, and stress-free to upgrade your home inside and out. Whether it’s a new bath, a custom closet, or exterior upgrades, we help people create homes they love – without the hassle. With expert teams in 36 states and counting, there’s probably a Renuity home in your neighborhood. And we’re just getting started. If you’re ready to build the future of home improvement, join us. What We Offer * Year-round work * Paid Training * Bonus’ offered * Weekly direct deposits * Earn up to $300,000 annually * Flexible Schedule About the Role * Install home remodeling products according to Mad City's standards and procedures * Apply finish work as needed for every application * Communicate with management at the end of an installation to ensure customer satisfaction and authorize final payments * Complete job checklist with homeowner at completion * Treat each homeowner and their property with the utmost respect Key Qualifications * 3 years of Remodeling, carpentry or construction experience * Knowledge of Residential Baths, Windows, or Kitchens * Established LLC or Business * Worker's comp and Liability insurance * Great communication and customer service skills with the ability to clearly communicate with homeowners and team members About Mad City Windows & Baths - Mad City Windows & Baths At Mad City Windows & Baths, a Renuity company, we’re making home improvement faster, easier, and stress-free. Homeowners across the Midwest have trusted us for top-tier remodeling services, and now, as part of Renuity, we’re combining our local expertise with the strength of a national brand to build the future of home improvement. With a winning mentality, we continue to grow rapidly, offering unparalleled career opportunities—100% of our current marketing leaders started in entry-level roles. As part of our team and the broader Renuity organization, you’ll have the opportunity to make an impact, grow your career, and help people create homes they love. Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact . If you have a question regarding your application, please contact To access Renuity's Privacy Policy, please click here: Privacy Policy Compensation Range: $150K - $300K

Job DescriptionSalary: Job Summary: After spending six to nine months in the field with senior technicians and successfully completing a training class, a Certification Technician I independently test a wide variety of HEPA-filtered devices such as biological safety cabinets and chemical fume hoods at Customer sites. Responsibilities include effectively communicating results and ensuring Customer satisfaction. This position also supports cleanroom certification projects working under the supervision of a senior technician. Responsibilities: • Performs routine certification and repairs of devices that contain HEPA filters and cleanrooms at Customer sites. This includes disassembling, replacing, or repairing defective parts; rewiring or reassembling as required; troubleshooting, and adjusting/calibrating by using standard and specialized tools and test equipment., • May perform specialty work such as ASHRAE 110 fume hood testing, National Sanitation Foundation (NSF) accredited certifications, VHP room decontamination, Environmental Monitoring (EM), or compressed air testing upon successful completion of optional internal or external training classes., • Utilizes computer technology to record and upload testing data preferably while at the Customer site. Performs administrative duties promptly as assigned., • Follows Customer protocols when entering and exiting facilities and abides by all Company and Customer Health & Safety procedures. Acts as a positive ambassador for the Company at Customer sites., • Ensures Customer satisfaction through proactive communication and commitment to resolving Customer issues and answering questions., • Communicates regularly with lead technicians, dispatch, and management regarding any changes to the expected schedule and outcomes of service visits at Customer sites., • Maintains and is responsible for personal tool and testing equipment inventory., • Identifies potential business growth opportunities and communicates leads to management and sales. Education and Experience: • High School or GED required., • Minimum 1-2 years of experience in a Customer facing position, • numbered list, describe specific skills and/or business competencies:, • Safety mindset, • Strong communication skills, • Technical aptitude, • Troubleshooting and problem-solving skills, • Proficiency with computers and Windows software, • Organizational skills, • Ability to work well independently and in team environments., • Good driving record and valid license, • Must be able to travel domestically up to 60% of the time. Physical Requirements: • Must be able to lift or pull up to 100 pounds., • Must be able to push up to 150+ pounds., • Must be able to stand or walk up to 75% of each shift. remote work

Job Description Mad City Windows & Baths, a Renuity Company Bath Installer Earn up to $95,000/yr Sign On Bonus: Up to $1,000 Mad City Windows & Baths, a proud company of the Renuity family, where innovation and excellence drive everything we do. As part of a powerful network of seven of the most trusted home renovation companies in America, we are on a mission to revolutionize home improvement—making it faster, easier, and stress-free. We are helping homeowners create spaces they love, without the hassle. With expert teams across 36 states and growing, there’s likely a Renuity home in your neighborhood. We value fresh perspectives and welcome candidates from all backgrounds to bring their unique experiences and ideas to our team. And we’re just getting started! What We Offer * Base hourly pay ($22-$38.50/hr) * M-F schedule * Comprehensive benefits including medical, dental, and vision * Enjoy team collaboration and role advancement About the Role In this position, you will: * Install home remodeling products according to Mad City's standards and procedures * Apply finish work as needed for every construction application * Communicate with management at the end of an installation to ensure customer satisfaction and authorize final payments * Complete carpentry job checklist with homeowner at completion Key Qualifications * 2+ years of Remodeling, carpentry or construction experience * Experience with bath remodels or acrylic installs * Must have a valid driver’s license and good driving record * Great communication and customer service skills with the ability to clearly communicate with homeowners and team members About Mad City Windows & Baths At Mad City Windows & Baths, a Renuity company, we’re making home improvement faster, easier, and stress-free. Homeowners across the Midwest have trusted us for top-tier remodeling services, and now, as part of Renuity, we’re combining our local expertise with the strength of a national brand to build the future of home improvement. With a winning mentality, we continue to grow rapidly, offering unparalleled career opportunities—100% of our current marketing leaders started in entry-level roles. As part of our team and the broader Renuity organization, you’ll have the opportunity to make an impact, grow your career, and help people create homes they love. Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact . If you have a question regarding your application, please contact To access Renuity's Privacy Policy, please click here: Privacy Policy

Overview: Up to $4,000 Signing Bonus* (depending on experience) When you join Suburban Propane, you become a part of a fast-paced and dynamic company that has been serving its employees and customers for over 90 years. You join an organization with a strong sense of community that values safety, customer satisfaction, training and development, and teamwork. Responsibilities: As a Service Technician, you will be part of a team of passionate and professional individuals committed to customer service. We will help you jumpstart a rewarding career by providing you with the tools and training necessary to provide safe and reliable service to our customers’ fuel systems and appliances. • Install, maintain, troubleshoot and repair fuel systems and appliances, • Maintain the service vehicle which includes reviewing the maintenance record, performing pre- and post-trip inspections and reporting all vehicle conditions requiring attention for continued safe operation and proper vehicle maintenance, • Provide superior customer service, • Bill customers for services rendered and account for funds and inventory which includes operating a user-friendly tablet, maintaining a trip report, and documenting system testing and related information, • Medical, dental, and vision (eligibility after just 30 days of employment), • Paid time off that increases with tenure, • A 401(k) with company match and immediate vesting, • A new employee training program and many opportunities for continued learning and career development, • Disability and life insurance, • Employee recognition program, • Generous tuition assistance program This position may be eligible for overtime pay based on business needs. For eligibility and a full list of our benefit offerings please visit: . Qualifications: To operate our company vehicles, you must have a minimum of a Class B Commercial Driver’s License (CDL) with HAZMAT, tanker, and air brake endorsements as well as a valid Medical Examiner’s Certificate allowing for operation in interstate commerce. Don’t have a CDL yet? No problem, we will give you time and training to help you get one. • Ability to lift and pull equipment that weighs 50 to 75, • Exceptional customer service skills It’s an amazing time to become a part of our team as we expand our national footprint and make strides toward a sustainable, clean energy future! Applications will be accepted until the position is filled. As part of our pre-employment hiring process, background checks and drug screens are performed. For more information about our hiring process, please visit: At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. As an Equal Opportunity Employer, we consider all applicants for employment without regard to an individual’s age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic information, pregnancy, or any other category protected under federal, state or local law, regulation, or ordinance. In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphia *To be eligible to receive up to $4,000 signing bonus which will be paid in installments, candidate must possess a valid Class A or B CDL at the time of hire and the bonus amount depends on experience.

Job DescriptionDescription: Join the Award-Winning Complexions Spa Team – Guest Services Position (Albany Location) Voted Best Spa by Capital Region Living, Saratoga Today, and the Times Union for multiple years, Complexions Spa is more than just a spa—it’s a place where passion meets purpose. We’re currently seeking enthusiastic, organized, and service-driven individuals to join our Guest Services team. If you thrive in a fast-paced, wellness-focused environment and love making people feel seen, heard, and pampered—this could be your perfect fit. What You'll Do: Job Description As a Guest Services Specialist, you'll be the first and last point of contact for our guests—ensuring every visit is seamless, uplifting, and memorable. • Coordinate spa schedules and manage guest flow with ease and professionalism, • Provide exceptional service while educating guests on treatments, retail products, and membership options, • Support front desk operations including phone handling, check-ins/outs, and appointment booking, • Help meet team sales goals by recommending retail and gift card purchases, • Ensure every guest's experience is five-star—from what they see and hear to what they smell and feel, • Collaborate with department leads to support daily operations and guest satisfaction, • A positive attitude and a passion for hospitality, • Strong communication and organizational skills, • The ability to multitask and remain calm under pressure, • A genuine desire to help others and be a part of something meaningful, • Starting pay of $18/hour + performance bonuses, • Full-time position with paid vacation, holidays, and retirement plan, • Employee discounts on services and products, • Career growth opportunities and ongoing training, • A beautiful, professional, and supportive work environment, • Be part of a passionate, award-winning team that values excellence and wellness If you’re ready to make a difference in people’s lives while building a rewarding career in the spa and wellness industry, we’d love to meet you! Apply today with your resume and join the Complexions Spa Family. Requirements: Required experience: Retail sales experience a must with a minimum of one 1 year / Computer Skills Full and part time positions available.

Job Description Client Service Specialist Albany, NY Full Time M-F 9:30 AM – 5:30 PM Summary: We are looking for a candidate with prior corporate and customer service knowledge to join our team and experience the support, camaraderie and satisfaction that comes from working with a family-oriented professional company. Applicants should be computer-knowledgeable, show a strong proficiency in verbal and written communication and be organized and detail-oriented. Our NO LAYOFF strategy, commitment to integrity, fairness and fun and strong financial performance make us an ideal alternative to the traditional “all business” organization. For consideration, please send us your resume and salary requirements. Essential Duties and Responsibilities: · You will be in direct contact with clients– processing orders, resolving any issues, request for assistance · Ability to respond promptly to client questions and concerns · Helping clients to use COGENCY GLOBAL’s proprietary applications (training provided) · Guiding clients through the process of working with state and local public offices · Working with public offices and commercial agents on the client's behalf · Reviewing legal documentation –attention to detail is a must. · Multi-tasking effectively · Excellent customer service skills · Proficient in Microsoft Office programs (especially Word, Excel, and Outlook software) · Team player · Great written and verbal communication · Bachelor’s degree · Prior Corporate knowledge and paralegal experience is preferred (Other duties may be assigned to meet business needs) Together, we live our Core Values Integrity: Doing the Right thing even when no one will know and walking the talk Fairness: We have an open-door policy with access to all including the CEO at any time in a friendly & collaborative environment. Fun: We believe in a fun work environment & have many team events that support the ‘fun’ culture No Lay off strategy: We believe loyalty must go first from management to staff and we are proud of this unique strategy ...and to further support our staff, we offer: · 35-hour work week · Relaxed and Casual dress code for Summer months & Fridays · Educational assistance program for all of our eligible staff members · Continuous Learning is encouraged through our Quarterly New Hire Seminars & Knowledge Sharing sessions · An Organization that gives back to Society – We offer Paid community service days to all our eligible staff members and NYC Headquarters participates in number of charity drives throughout the year · A commitment to diversity & inclusion · 401k up to 5% price match, Access to FSA · 80% covered Medical Insurance & 80% covered Dental & Vision insurance Full Time M-F 9:30 AM – 5:30 PM Summary: We are looking for a candidate with prior corporate and customer service knowledge to join our team and experience the support, camaraderie and satisfaction that comes from working with a family-oriented professional company. Applicants should be computer-knowledgeable, show a strong proficiency in verbal and written communication and be organized and detail-oriented. Our NO LAYOFF strategy, commitment to integrity, fairness and fun and strong financial performance make us an ideal alternative to the traditional “all business” organization. For consideration, please send us your resume and salary requirements. Essential Duties and Responsibilities: · You will be in direct contact with clients– processing orders, resolving any issues, request for assistance · Ability to respond promptly to client questions and concerns · Helping clients to use COGENCY GLOBAL’s proprietary applications (training provided) · Guiding clients through the process of working with state and local public offices · Working with public offices and commercial agents on the client's behalf · Reviewing legal documentation –attention to detail is a must. · Multi-tasking effectively · Excellent customer service skills · Proficient in Microsoft Office programs (especially Word, Excel, and Outlook software) · Team player · Great written and verbal communication · Bachelor’s degree · Prior Corporate knowledge and paralegal experience is preferred (Other duties may be assigned to meet business needs) Together, we live our Core Values Integrity: Doing the Right thing even when no one will know and walking the talk Fairness: We have an open-door policy with access to all including the CEO at any time in a friendly & collaborative environment. Fun: We believe in a fun work environment & have many team events that support the ‘fun’ culture No Lay off strategy: We believe loyalty must go first from management to staff and we are proud of this unique strategy ...and to further support our staff, we offer: · 35-hour work week · Relaxed and Casual dress code for Summer months & Fridays · Educational assistance program for all of our eligible staff members · Continuous Learning is encouraged through our Quarterly New Hire Seminars & Knowledge Sharing sessions · An Organization that gives back to Society – We offer Paid community service days to all our eligible staff members and NYC Headquarters participates in number of charity drives throughout the year · A commitment to diversity & inclusion · 401k up to 5% price match, Access to FSA · 80% covered Medical Insurance & 80% covered Dental & Vi Company DescriptionCogency Global Inc. is a professional registered agent company that provides nationwide and international corporate, secured transactions, real property, court, agency and library services for all industries, including the nonprofit sector. Established in 1980, Cogency Global is qualified to act as registered agent in all 50 states and the District of Columbia and provides statutory representation and process agent services for tens of thousands of companies across the country. The company also offers registered agent, corporate and secured transaction services in many other countries throughout the world. With full-service offices in key cities from coast to coast in the U.S. and offices in Hong Kong and the United Kingdom, Cogency Global has become a global resource for its customers.Cogency Global Inc. is a professional registered agent company that provides nationwide and international corporate, secured transactions, real property, court, agency and library services for all industries, including the nonprofit sector. Established in 1980, Cogency Global is qualified to act as registered agent in all 50 states and the District of Columbia and provides statutory representation and process agent services for tens of thousands of companies across the country. The company also offers registered agent, corporate and secured transaction services in many other countries throughout the world. With full-service offices in key cities from coast to coast in the U.S. and offices in Hong Kong and the United Kingdom, Cogency Global has become a global resource for its customers.

You will receive, store, and ship products, ensuring that inventory is accurately maintained and that orders are fulfilled promptly. Your role is essential in supporting the overall operations of the store and ensuring customer satisfaction. Store merchandise in designated locations within the wareh

To that end, the Project Director is key to the success of projects assigned to them and responsible for the direct management of a Project Management team to oversee and deliver on-schedule, on-budget assigned projects to ensure 100% internal and external customer satisfaction. The Project Direct

Job Description • We are hiring immediately for full time BARISTA positions., • Location: Regeneron - 350 Tempel Lane B27, Rensselaer, NY 12144 Note: online applications accepted only., • Schedule: Full time schedule. Monday - Friday, 6:00 am - 4:00 pm. More details upon interview., • Requirement: Previous barista/coffee experience preferred. We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1455190. The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! Hospitality is not only in our name; it is the foundation upon which our company was built. Mazzone Hospitality originated over 30 years ago with a small restaurant in downtown Schenectady. Our commitment to customer service over the years has brought us to where we are today as the most prestigious hospitality company in upstate New York. We have two distinct divisions, On/Off premise catering and business dining. Although we are still family rooted, most recently in 2017 we took our company to the next level by partnering with Restaurant Associates, a division of Compass Group North America. Currently we operate within 18 different locations throughout the capital district, and have over 1,000 employees on our team. Nothing is too small when it comes to attention to details. The desire to provide exceptional service is the foundation upon which we will build your experience with us. Job Summary Summary: Makes and serves coffee/espresso drinks and related food and beverage items. Handles food according to HACCP guidelines and standards for quality food-service operations. Interacts with customers and other employees in a friendly, courteous manner. Essential Duties and Responsibilities: • Prepares espresso orders for customers and catering using standard measures and recipes., • Enters orders accurately into POS device; accepts cash and charge payments., • Replenishes condiments, beverages and general supplies while maintaining cleanliness of service area., • Ensures proper presentation, portion control and maintenance of proper serving temperatures; follows HACCP standards., • Maintains sanitation and orderliness of all equipment, supplies and utensils., • Ensures proper food preparation by using approved recipes and following prescribed production standards., • Keeps display equipment clean and free of debris during meal service., • Cleans equipment and workstation thoroughly before leaving the area for other assignments., • Greets customers courteously and interacts in a manner to ensure customer satisfaction. Relays relevant concerns from customers to supervisors., • Serves customers quickly and efficiently, and prevents delays in serving lines., • Demonstrates a complete understanding of daily menu items and accurately explains them to customers., • Serves as an advocate of selling techniques to the customer by establishing good communication and assisting in the buying decision-making process., • Ensures all display foods are merchandised attractively per standards. Serves food neatly and attractively per standard. Both full-time and part-time positions offer the following benefits to associates: • Retirement Plan, • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Medical, • Dental, • Vision, • Life Insurance/AD, • Disability Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information. Mazzone maintains a drug-free workplace About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Job Description Job Description Travel Sales Specialist Position: Travel Sales Specialist Area: Reservations Reports to: Reservations Manager Location: Remote Target Start: ASAP About Classic Vacations – The Classic® Difference Classic Vacations is the #1 luxury vacation wholesaler for Travel Advisors, driven by a singular purpose: to delight our clients with exceptional vacation experiences. Our team’s commitment to excellence ensures that every journey we create is seamless, luxurious, and filled with unforgettable moments. We take pride in our role as trusted partners to travel professionals worldwide, providing world-class accommodations, unparalleled service, and exclusive privileges in premier destinations. Role Overview Are you motivated, detail-oriented, and passionate about bringing dream vacations to life? Classic Vacations, the #1 rated luxury vacation wholesaler for Travel Advisors, is seeking a Travel Sales Specialist to join our team. In this role, you will serve as a trusted partner to Travel Advisors, guiding them through the booking process, providing expert recommendations, and ensuring every trip is flawlessly executed. From individual travelers to small groups, you’ll leverage your destination knowledge, sales acumen, and customer-first mindset to deliver memorable travel experiences. This role is ideal for someone who thrives in a fast-paced environment, loves problem-solving, and wants to contribute to the Classic Vacations promise of exceptional service. Why This Role Matters For more than 45 years, Classic Vacations has built its reputation on trust, reliability, and delivering exceptional travel experiences. The Travel Sales Specialist plays a vital role in upholding this standard by ensuring Travel Advisors and their clients receive world-class support at every stage of the journey. By converting inquiries into bookings, promoting the full range of Classic’s services, and providing personalized expertise, you directly impact both the company’s growth and our clients’ satisfaction. Your work not only helps travelers enjoy seamless and memorable vacations but also strengthens Classic’s relationships with valued Travel Advisors, reinforcing our standing as the premier partner in luxury travel.. Key Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. In alignment with Classic’s commitment to building a cohesive and high-performing team, your responsibilities will include: Customer Engagement & Assistance • Provide exceptional customer service by understanding and addressing travelers’ needs, preferences, and budgets., • Act as the primary point of contact for Travel Advisors, assisting with planning, recommendations, and bookings., • Stay current on travel trends, destinations, cultural insights, and activities to provide personalized recommendations., • Create customized travel itineraries tailored to client interests and budgets., • Create, modify, and cancel pre-travel reservations across flights, accommodations, and tours., • Help clients identify travel options that align with budget expectations., • Promote and upsell additional services such as travel insurance, upgrades, tours, and excursions., • Troubleshoot issues that arise before or during travel and provide timely, creative solutions., • Cultivate and nurture strong relationships with key clients, partners, and stakeholders., • Monitor industry trends, competitor activities, and emerging market opportunities., • Consistently meet and exceed sales and call performance targets, contributing directly to company growth., • Use Classic’s PLEX system to manage client bookings with accuracy. not be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this position at any time. Qualifications & Skills In line with Classic’s values of continuous improvement and organizational health, we seek a leader who exemplifies both technical expertise and a collaborative spirit. Education: • Proven sales and negotiation experience, with a track record of meeting or exceeding sales targets., • Demonstrated success in converting an average of 10% of calls to paid bookings per pay period (may vary by period)., • Ability to consistently handle an average of 2.0 calls per hour each pay period., • Strong knowledge of travel destinations, airlines, hotels, and travel products., • Excellent verbal and written communication skills, with strong active listening abilities., • Proficiency with Microsoft Office applications and familiarity with travel booking systems or software., • Attention to detail to ensure all travel arrangements are accurate and well-organized., • A customer-centric mindset with a focus on delivering exceptional service., • Flexibility and adaptability, including the willingness to work evenings, weekends, and varied schedules., • Motivated, team-oriented approach with the ability to collaborate across departments and with external partners. Employment Terms & Benefits • Work Schedule: Full-time, 40+ hours per week, with virtual office work., • Compensation: DOE + Bonus Incentive (based on company and individual performance)., • Office: Work is virtual Physical Requirements • Ability to perform essential job functions while working at a computer for extended periods. At Classic Vacations, we’re more than a travel company—we’re dream makers. Our team is passionate, driven, and committed to delivering world-class service while fostering a culture of collaboration, innovation, and excellence. By joining us, you’ll be part of a company that values its people, prioritizes work-life balance, and provides opportunities for personal and professional growth. Together, we’ll redefine luxury travel experiences and make lasting impacts on clients’ lives. Entrepreneurial Mindset and Adaptability In our entrepreneurial and collaborative environment, every team member is encouraged to contribute to the ongoing improvement and success of the organization. While each role has specific responsibilities, we embrace flexibility, and salaried employees may engage in tasks beyond the traditional job scope when these opportunities arise. This approach fosters professional growth, allowing individuals to expand their skills, take on new challenges, and build strong cross-departmental relationships. Aligned with our commitment to mutual success, team innovation, and shared accountability, we believe that empowering every employee to actively participate in organizational growth enhances both individual development and our ability to serve our customers and community. Classic Vacations’ Commitment to Diversity & Inclusion Classic Vacations is an Equal Opportunity Employer. We are dedicated to fostering an inclusive workplace where every team member is valued, respected, and supported, regardless of background. We are committed to a culture that celebrates diversity and empowers all employees to reach their full potential. Affirmative Action Statement It is the policy of Classic Vacations to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay, and all other conditions and terms of employment. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines. For more information, please contact Classic Vacations Human Resources @

Job Description Position Title: EXECUTIVE CHEF - Albany, NY Salary: $85,000 - $90,000 Other Forms of Compensation: Merit increases Think Fresh! Lead with Excellence! An industry leading hospitality food service group, Unidine is driven by its exceptional people sharing their passion, creativity and talent to craft memorable guest experiences. Unidine’s commitment to scratch cooking, innovative programs, venue concepts and services continues to push boundaries and modernize dining programs for hundreds of clients around the nation. Our restaurants, bars, cafeterias and bistros offer a place for guests to enjoy something extraordinary. That is why we believe that using the freshest ingredients makes for the best dishes, staying ahead of industry trends pushes us to be innovative, and giving team members the right tools and resources helps them to perform their best. Come and join our award-winning team! Job Summary: An inspirational and organized leader who is not afraid to roll up their sleeves to ensure the overall success of daily kitchen operations including recruiting, training, and food preparation. The Executive Chef will showcase culinary talents through the delivery of show quality food through personal involvement in task performance while developing and empowering the onsite staff. Works to continually improve resident, employee, and client satisfaction while maximizing the financial performance in all areas of responsibility. Will deliver on company objectives by ensuring monthly budget, food and labor costs are met and, the safe handling of food by following safety & sanitation protocols. Leading Culinary Operation: • Lead daily culinary production in preparation and production of meals, food quality and presentation, compliance with all safety and sanitation standards and regulation, team member productivity and performance, cost controls and overall profitability., • Determines how food should be presented and create decorative food displays., • Provide direction on menu development based on product availability; creates distinctive specials that incorporate seasonal or special ingredients., • Seeks out sources for fresh food; monitors all produce and meat for freshness., • Maintain product consistency by conducting inspections of seasonings, portion, and appearance of food., • Research customer preferences and develops a menu which incorporates local foods and flavors., • Prepares and cooks foods of all types, either on a regular basis or for special guests or functions., • Demonstrate new cooking techniques and equipment to staff., • Supervises and coordinates activities of cooks and workers engaged in food preparation., • Ensure compliance with federal, state, local and company health, safety, sanitation standards., • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance., • Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety., • Monitors the quality of raw and cooked food products to ensure that standards are met., • Follows and enforces food safety and sanitation guidelines., • Participates in the development and implementation of business strategies for the community which are aligned with the client’s overall mission, vision values and strategies., • Manages department controllable expenses including food cost, supplies, uniforms, and equipment., • Develops and implements guidelines and control procedures for purchasing and receiving areas., • Analyze financial and operational information on an ongoing basis to adjust business plans, labor requirements, and operating costs., • Develop, implement, and manage the department's budget; continually analyze, forecast, monitor, and control the labor and food costs through various methods to meet/exceed management/budget objectives., • Identify major revenue and expense opportunities and possible problems., • Controls food cost, labor, and other expenses; monitors actual versus budgeted expenses., • Oversees the food inventory, purchasing, control, and disbursement of all food supplies., • Creates 100% resident satisfaction by providing team members with the training and resources they need to maximize team member engagement and deliver best in class service., • Professional attitude and appearance while engaging with residents and community staff., • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed., • Provides and supports service behaviors that are above and beyond for customer satisfaction and retention., • Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations., • Ensures that employees provide genuine hospitality and teamwork on an ongoing basis., • Uses teamwork to support guests and employees., • Seeks opportunities to improve the customer experience by seeking resident feedback and developing strategies to improve department., • Reviews resident satisfaction results and other data to identify areas of improvement., • Responds to and handles guest problems and complaints. Team Building and Management: • Regularly lead team member meetings, • Establishes goals including performance goals, budget goals, team goals, etc., • Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns., • Develops and implements strategies and practices which support team member engagement., • Ensures employees are treated fairly and equitably., • Provides team members with the training needed to understand expectations and perform job responsibilities., • Provides team members with the necessary tools to perform their duties and responsibilities., • Communicates performance expectations and provides team members with on-going feedback., • Provides team members with coaching and counseling as needed to achieve performance objectives and reach their fullest potential. Preferred Qualifications: • A.S. or equivalent experience, • Minimum 5 years of progressive culinary/kitchen management experience, depending upon formal degree or training., • Extensive catering experience a plus, • High volume, complex foodservice operations experience - highly desirable, • Institutional and batch cooking experiences, • Hands-on chefs experience a must., • Comprehensive knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation, • Must be experienced with computers; to include Microsoft Office (Word, Excel and Power Point), Outlook, E-mail and the Internet Apply to Unidine today! Unidine is a member of Compass Group USA Click here to Learn More about the Compass Story Associates at Unidine are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Flexible Time Off, • Paid Parental Leave, • Holiday Time Off (varies by site/state), • Personal Leave, • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. Unidine maintains a drug-free workplace. Req ID: 1465267 Unidine Nicholas Henderson [[req_classification]]

Job DescriptionDescription: ABOUT THE ROLE C&G is on the lookout for a hands-on Dispatcher to oversee our final-mile delivery network in the Greater Albany, NY area. If you love logistics, enjoy coordinating with people, and thrive on keeping things running smoothly, this could be your next career move! You’ll be the captain of our delivery operations, working with contracted motor carriers and delivery teams to ensure home appliances purchased from a major big box retailer reach our customers on time and in perfect condition. This role combines strategy, leadership, and execution. You’ll manage 3rd-party delivery partners, track key performance indicators, and directly impact customer satisfaction. Your work will help keep our delivery network humming efficiently while providing an excellent experience for every customer. YOUR DAILY IMPACT AT C&G • Take full responsibility for the performance management of 3PL service providers and drive continuous improvement in customer delivery experiences., • Identify gaps and opportunities to enhance overall service quality., • Track and monitor invoicing to catch discrepancies or overpayment trends., • Conduct weekly KPI reviews across your local network to monitor objectives and key results., • Collaborate with the client’s team to address load-out or delivery issues and identify root causes., • Maintain strong communication with 3PLs to support growth and smooth operations., • Assist in resolving escalated service orders and general customer dissatisfaction., • 2+ years of experience in supply chain, logistics, repair services, or 3rd-party relationship management., • An associate degree or college-level coursework in business is preferred., • Passion for working in a fast-paced environment with a focus on exceptional customer service., • Advanced proficiency in MS Office,, • Strong analytical and problem-solving skills., • Ability to manage multiple tasks, shifting priorities, and rapid changes with ease., • Self-motivated and capable of working both independently and collaboratively., • Excellent communication skills (oral, written, and numerical) across all organizational levels. Apply today and help us deliver not just appliances, but smiles to every doorstep!

Job DescriptionDescription: Join the Access family and see how we make software ideas become a reality! Our core values of ‘love work, love life’ have been central to our success and we’re looking for people to join us who share our passion for making things better every day. What are we all about? The Access Group is a leading provider of business management software to small and mid-sized organizations in the UK, Ireland, USA and Asia Pacific. A dynamic and innovative B2B SaaS company, Access is dedicated to delivering software solutions that help our more than 100,000 customers across commercial and non-profit sectors become more productive and efficient. With 20+ years of uninterrupted growth, we are seeking a Head of Business Systems to support our growing Americas region. About You: As a Senior Project Manager, you bring proven experience leading large, complex software projects, ideally within ERP or enterprise solutions. You thrive on balancing multiple priorities, engaging directly with customers, and driving successful outcomes. You’re comfortable working at both the strategic and tactical levels — setting direction, managing stakeholders, and also ensuring the details are executed to the highest standard. With strong leadership and communication skills, you build trust with clients and internal teams alike, ensuring projects are delivered on time, on budget, and with measurable business value. Day to day, you will: • Own end-to-end delivery of multiple large-scale projects, including ERP implementations, software development initiatives, and bespoke integrations., • Drive planning, resource management, financial tracking, and overall project governance to achieve delivery targets and customer satisfaction goals., • Lead weekly project and customer meetings, ensuring clear communication on progress, risks, and financials., • Chair steering committee meetings and provide regular executive-level reporting., • Partner closely with technical, development, and Professional Services teams to ensure seamless execution., • Collaborate with the PMO/Program Management on timelines, resourcing, and issue resolution., • Ensure project documentation, milestones, and sign-offs are completed in line with established methodology., • Identify and communicate opportunities for process improvements, upsell, or cross-sell during project delivery., • Act as a mentor and role model to junior Project Managers, supporting team development and best practice sharing. Requirements: Your skills and experience will include: Required: • Bachelor’s degree in Business, Project Management, IT, or related field (or equivalent experience)., • 6+ years of project management experience in software delivery, ERP implementations, or related Professional Services environments., • Proven track record leading complex, multi-stakeholder projects through full lifecycle delivery., • Strong financial management skills, including project budgets, burn rates, and resource allocations., • Excellent communication, problem-solving, and stakeholder management abilities., • Experience with construction ERP software or comparable enterprise applications., • Familiarity with software consulting or professional services organizations., • Experience mentoring or coaching junior team members. Work Authorization: Authorization to work in the U.S. without employer sponsorship is required for this opportunity. Compensation: The anticipated salary range for this position is $100,000 to $120,000 annually. Final compensation will be determined based on a variety of factors, including location, qualifications, experience, and skill set. Any compensation outside the stated range will be determined in accordance with applicable laws and company policy. What does Access offer you? We are a growing software company, and we deliver what we say we do! We take the development of our people seriously and we will work with you to carve out your success plan and provide opportunities to accelerate your career and make a real difference. If you join our team, you’ll soon discover that we excel at building strong, enduring relationships, including those with our employees. On top of a competitive salary, you’ll receive the following benefits and much, much more: · 22 days paid time off · 11 company paid holidays · Medical, dental & vision insurance · 401(k) with 5% company match · Short-term and long-term disability insurance · Parental leave for birthing and non-birthing parents · Flexible work environment The Access Group is committed to a diverse and inclusive workplace and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable federal, state, or local law. Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let’s make a difference together.

Job DescriptionSalary: We are looking for a competitive Store Manager to help customers identify and purchase products they desire. Management duties to include selling, restocking and merchandising. The goal is to provide high class customer service and to increase companys growth and revenue through sales maximization. Responsibilities • Ensure high levels of customer satisfaction through excellent sales service, • Maintain outstanding store condition and visual merchandising standards, • Maintain a fully stocked store, • Ascertain customers needs and wants, • Recommend and display items that match customer needs, • Welcome and greet customers, • Manage point-of-sale processes, • Actively involve in the receiving of new shipments, • Keep up to date with product information, • Accurately describe product features and benefits, • Follow all companies policies and procedures, • Work with teammates towards store goals, creating a positive working atmosphere, and supporting each other to combine individual strengths to enhance team performance, • Operate point of sale (POS) and take payment or obtain credit authorization, • Provide estimates for jewelry and watch repairs, • Perform business opening and closing procedures as outlined in Policy and Procedures Guide, • Perform basic housekeeping, such as vacuuming carpet, cleaning display surfaces, cleaning merchandise, and washing windows, • Complete case counts, • Maintain safety and security of location by following all Loss Prevention and Security policy and procedures, • Maintain flexibility to work any shift, including weekends, holidays and overtime, • Must be able to perform the essential functions of this position with or without reasonable accommodation, • Skills, • Proven working experience in retail sales, • Basic understanding of sales principles and customer service practices, • Proficiency in English, • Track record of over-achieving sales quota, • Solid communication and interpersonal skills, • Customer service focus, • Friendly, helpful, confident and engaging personality, • Basic administration skills, • High school degree, • Preferably 5 years in sales experience, • Commitment to excellence, with a passion for jewelry with a desire to succeed., • Compensation based on experience.

Job Description A stylist-in-training at Regis is a temporary 90-day position designed to integrate an unlicensed, future stylist into the salon workplace and to help them learn the business. It is the stylist-in-training’s responsibility to deliver exceptional customer service and to communicate effectively with management, customers, and co-workers. Specifically, the stylist-in-training’s job duties include: • Market and grow the business, • Observe other stylists/managers at work and ask relevant questions, • Provide exceptional customer service, • Control expenses, • Promote and sell services and retail products, • Answer telephones, stock and dust shelves, and sweep hair, • Complete all other duties as assigned by manager The stylist-in-training may be eligible for a promotion to the stylist position once they receive their license. A promotion to stylist is not automatically guaranteed. The stylist-in-training must apply for the stylist position to be considered for promotion. To be considered for the promotion, the stylist-in-training must: 1) possess a valid appropriate license in his/her applicable state of employment; 2) have the ability to perform the duties of the license requirements that their state allows, including, but not limited to: cutting, styling, coloring, providing wax treatments, and washing and perming hair with or without an accommodation; and 3) demonstrate that they practice Regis values of honesty, accountability, integrity, and respect. Qualifications • Must graduate from an accredited cosmetology school and obtain the necessary license(s) to perform salon services within or before 90 days of hire-date, • Ability to work in a dynamic salon environment, • Good time management skills, good judgment, and the ability to multi-task, • Well-developed interpersonal skills to communicate in a professional and courteous manner with customers, co-workers, and management, • Computer knowledge including but not limited to point-of-sale systems and data entry, • Ability to work a flexible schedule including nights and weekends Essential Functions Market and Grow the Business: • Promote and sell services and products, including recommending and selling additional services and/or retail products which will enhance and improve the customer’s image and/or contribute to the customer’s satisfaction with services performed, • Clearly convey a complete understanding of pricing for available services, • Coordinate Promotional Sales displays as directed by the company using ShopTalk, • Understand the needs of the customer, greet each customer professionally by name, escort all clients through the salon, give salon tour when necessary, • Estimate wait times for scheduled and unscheduled appointments, • Answer the telephone promptly and professionally, • Follow weekly salon schedules as directed by Salon Manager, • Correctly charge for services rendered and products purchased, including proper discounting according to Company policy, • Perform a variety of tasks related to assisting salon operations, including but not limited to: answering telephones, stocking shelves, sweeping hair and other duties as assigned by manager, • Communicate effectively with management, customers and co-workers in a professional and courteous manner, • Maintain and uphold safety standards by identifying and correcting conditions that affect salon safety, • Attend work timely and consistently, including attending mandatory staff meetings, training sessions or as otherwise required by management, • Adhere to all corporate policies, procedures and work rules, • Handle all POS transactions including opening and closing the register Physical Requirements and Work Environment • Frequent lifting up to 10 lbs. to stock retail shelves. Occasional lifting 10-25 lbs. to assist unloading monthly shipment of products., • Continuous standing throughout the day, • Continuous reaching, alternating between shoulder level and above shoulder level height to stock shelves., • Occasional pushing and pulling to move styling chair., • Continuous exposure to various chemicals and fragrances used in performing services and styling hair, including but not limited to permanent solutions, straightening solutions, shampoos, conditioners, hair spray and client perfume., • Occasional climbing of ladder/stepstool to stock shelves, retrieve products and maintain salon., • Ability to communicate with customers regarding services offered and requested and the customer’s needs and wants., • Basic reading, writing and mathematical skills necessary to read and complete company forms and other documents., • Occasional travel to mandatory meetings and training sessions, including overnight travel. You are submitting your information for potential employment opportunities with an independent franchisee of Regis Corporation or one of its subsidiaries (collectively “Regis”). If hired, you will be a direct employee of the franchisee, not of Regis. Franchisees are independent business owners/operators who set their own wage and benefit programs which can vary from Regis or other franchisees. Only the franchisee is responsible for employment matters at the salon including hiring, firing, discipline, supervision, staffing, scheduling, wages and benefits. Regis will not receive a copy of your employment application and will have no involvement in any hiring or other employment decisions. $14.20/hr

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Competitive salary, • Dental insurance, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development Benefits: Management responsibility Leadership role Set shifts with no late nights Great pay Valuable work experience Future references/referrals Paid training and lifeguard certification Requirements: Ability to work with children Teach 1 lesson per week in the pool Excellent interpersonal communication and organizational skills Summary: Oversees the quality and success of Goldfish Swim School daily operations including staffing, pool operations, customer service, retail and vending department, private party operations, workplace employee activities amongst other duties. Duties and Responsibilities: • Directs and controls the daily operations to ensure the school is running per GSS standard operating procedures., • Manages the staff of the GSS location(s) to ensure high productivity, excellent performance and positive employee satisfaction., • Trains and oversees all staff to provide superior swim instruction to the students of GSS and the highest level of customer service. Interacts with the staff on all issues related to class scheduling, student progress, customer service and employee performance and training., • Provides sales and marketing training to all qualified sales staff., • Provides direction in the retail and vending departments to ensure a proper mix of products and pricing is achieved., • Trains and oversees private party staff to ensure that the GSS standard operating procedures are being maintained., • Gains knowledge and experience in all technology to achieve a high level of competence in customer maintenance, bookings, class scheduling, reporting and administrative functions., • Gains a high level of knowledge and experience in the GSS pool operations necessary to maintain a safe and sanitary swim environment., • Manages financial responsibilities including weekly cash deposits, cash reconciliation, tilling off process, financial documentation, and budgeting., • Initiates and oversees workplace culture and employee interaction. Maintain a high level of employee satisfaction., • Directs and oversees the implementation of the Emergency Action Plan (EAP) and all safety procedures that pertain to the GSS facility. Trains all current staff on the GSS EAP., • Gains knowledge and experience in the GSS pool operations necessary to maintain a safe and sanitary swim environment including proper pool chemistry and pump room operation., • Maintains current required certifications for self and all staff., • Schedules staff and manages payroll., • Expert in all roles and responsibilities in the swim school, • Work 1 shift per week in a lifeguard/swim instructor capacity High school diploma or GED required. Bachelors degree in business administration, communications or equivalent is desired. Experience as youth sports instructor/coach, camp counselor or aquatics instructor/supervisor is preferred. Three to five years management experience is preferred. Certificates and Licenses: Lifeguard, CPR, First Aid, AED and Certified Pool Operator certifications required or be able to obtain these certifications within 90 days of start date. Lifeguard Instructor certification preferred. Work Environment: While performing this job, the employee is regularly exposed to heat and humidity. Noise level is usually moderate.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Dental insurance, • Free uniforms, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development At Goldfish Swim School, work feels like play as you build relationships with your team and meet children and families from all different backgrounds. Every time you step foot in your school, you can create magic moments and enrich lives. We are passionate about bringing people together and making a splash in the lives of the children in your community. So, join us and be a part of a fun, fast-paced, high-impact group of talented people who are making waves and teaching life lessons in and out of the pool through mentorship, leadership and passion. Summary: Oversees the quality and success of Goldfish Swim School operations. This encompasses all daily operations including safety, staffing, pool operations, swim lesson quality, customer service, and employee engagement amongst other duties. Duties and Responsibilities: • Helps the General Manager and department managers fulfill all daily tasks., • Oversees employee engagement to maintain a high level of employee satisfaction and company culture., • Oversee training and development of the aquatics department to provide superior swim instruction in accordance with GSS standards., • Interacts with all staff on operational items including class scheduling, student progress, and customer experience., • Able to maintain and troubleshoot proper pool chemistry and pump room operation., • Gains a high level of knowledge and experience in the GSS pool operations necessary to maintain a safe and sanitary swim environment., • Completes evaluations on all teachers and conducts an assessment on all trainees prior to teaching independently., • Directs, trains, maintains and oversees the implementation of the Emergency Action Plan and all safety procedures that pertain to the GSS facility and trains all staff on the GSS EAP. ., • Interacts with the team members on issues related to class scheduling, student progress, customer service and employee performance and training., • Provides sales and marketing training to all front desk/sales staff. Works with the Marketing team to ensure high levels of customer service and sales performance., • Provides direction in the retail and vending departments to ensure a proper mix of products and pricing is achieved. Assist GM with purchasing., • Trains and oversees private party staff to ensure that the GSS standard operating procedures are being maintained., • Work with GM and Marketing Manager to manage social media, book water safety presentations and events, and build partnerships with local, like-minded businesses., • Oversee monitoring of email, voice messages, and social media to ensure timely and appropriate responses., • Gains knowledge and experience in all technology platforms to achieve a high level of competence in bookings, class scheduling, reporting and administrative functions., • Initiates and oversees workplace culture and employee interaction. Maintain a high level of employee engagement and satisfaction., • Obtains and maintains current certifications and stays up-to-date professionally on the aquatics and management field., • Performs other duties as assigned Education/Experience: High school diploma or GED is required. Bachelors degree in business administration, communications or equivalent is preferred. Experience as youth sports instructor/coach, camp counselor or aquatics instructor/supervisor is preferred. Two years management experience is preferred. Two or more years as a swimming instructor is preferred. Certificates and Licenses: Lifeguard, CPR, First Aid, AED and Certified Pool Operator certifications preferred. Must be able to obtain these certifications within 90 days of start date. Certified Pool Operator and Lifeguard Instructor certification preferred. Certifications must stay up to date and current. Work Environment: While performing this job, the employee is regularly exposed to heat and humidity. Noise level is usually moderate.

Job Description Position Title: Dining Services Director - Albany, NY Salary: $92,000 - $98,000 Other Forms of Compensation: Bonus Eligible Think Fresh! Lead with Excellence! An industry leading hospitality food service group, Unidine is driven by its exceptional people sharing their passion, creativity and talent to craft memorable guest experiences. Unidine’s commitment to scratch cooking, innovative programs, venue concepts and services continues to push boundaries and modernize dining programs for hundreds of clients around the nation. Our restaurants, bars, cafeterias and bistros offer a place for guests to enjoy something extraordinary. That is why we believe that using the freshest ingredients makes for the best dishes, staying ahead of industry trends pushes us to be innovative, and giving team members the right tools and resources helps them to perform their best. Come and join our award-winning team! Job Summary: The Director of Dining Services is the strategic business leader of the community’s food and beverage/culinary operation ensuring resident and client satisfaction by providing a consistently high-quality product and best-in-class hospitality, while also meeting financial goals and driving a positive work environment. You will oversee the development and implementation of departmental strategies and ensures implementation of the Compass Community Living’s service strategy as well as be the face of the company. Leading Food & Beverage Operation: • Develop and implement overall operating strategy that is aligned with the Compass Community Living and client business strategy, disseminates the vision within the community so all team members understand expectations., • Must have an entrepreneurial approach and take full ownership of driving desired outcomes as if the business owner and hold the on-site leadership team accountable for demonstrating desired service behaviors., • Ability to quickly evaluate personnel, operations, and culinary situations and make appropriate recommendations to person(s) involved., • Maintain a professional and positive demeanor with a high level of resilience during stressful periods, have an ability to adapt and problem solve when required., • Perform daily walk-through to ensure full compliance with Department of Health regulations and Compass Group standards., • Directs and conducts safety, sanitation, and maintenance programs., • Ensures that regular, ongoing communication occurs in all areas of food and beverage by leading pre-meal briefings and staff meetings., • Understanding market dynamics, enterprise level objectives and important aspects of Compass Community Living’s business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans. Aligning individual and team actions to drive business results., • Capability to recognize and understand P&L drivers for the purpose of analyzing and evaluating results, identifying opportunities, and put plans into action to deliver expected results., • Develops overall budget and operates the account in accordance with the approved budget, while providing the client with the maximum value for the dollars spent., • Coaches and supports team to optimally manage wages, food & beverage cost, and controllable expenses (e.g., restaurant supplies, uniforms, etc.), • Reviews financial reports and statements to determine how the account is performing against budget., • Understand the client’s business model to prioritize what is most important to their residents., • Be visible within the community to build and maintain excellent relationships with residents, staff, and other departments within the community to be seen as a member of the client’s management team., • Review resident satisfaction results and other data to identify areas of improvement, share feedback with all team members to ensure resident and client expectations are met, and take appropriate corrective when needed to deliver desired outcomes., • Improves service by communicating and assisting individuals to understand resident needs, providing mentorship, feedback, and individual coaching when needed., • Stays aware of market trends and introduces new food and beverage products to meet or exceed resident expectations, generate increased revenue, and ensure client satisfaction., • Regularly lead team member meetings., • Create a positive work environment by serving as a role model to demonstrate appropriate behaviors, make each person feel important and motivated to deliver a best-in-class hospitality experience for our residents., • Establishes goals including performance goals, budget goals, team goals, etc., • Solicits employee feedback, applies an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns., • Identifies the developmental needs of others, coach, and mentor team members by providing feedback and training to achieve performance objectives and reach their fullest potential., • Ability to cross-train abilities for all skills, promotes the professional growth and development of the entire team., • Ability to find, train, and retain talent starting with behavioral based interviewing., • Hires food & beverage leadership team members who demonstrate strong functional expertise, creativity, and entrepreneurial leadership to meet the business needs of the operation., • Ensures employees are treated fairly and equitably., • B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus four years of directly related experience preferred., • Five to seven years of direct foodservice operational management experience with inventory and purchasing knowledge and control., • Strong knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation, • Previous P&L accountability or contract-managed service experience is desirable., • Strong supervisory, leadership, management, and coaching skills, • Strong communication skills, both written and verbal, • Ability to communicate on various levels to include management, client, customer, and associate levels., • Excellent financial, budgetary, accounting, and computational skills, • Proficient computer skills to include various computer programs, Microsoft Office programs, e-mail, and the Internet. Unidine is a member of Compass Group USA Click here to Learn More about the Compass Story Associates at Unidine are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Flexible Time Off, • Paid Parental Leave, • Holiday Time Off (varies by site/state), • Personal Leave, • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. Unidine maintains a drug-free workplace. Req ID: 1463721 Unidine Nicholas Henderson [[req_classification]]

Job Description Who We Are: At Guardian Restoration Partners, we are on a mission to build the most impactful restoration business in the industry. Our network of "Guardians" helps property owners in crisis rebuild their lives after devastating events like water, fire, and mold damage. As part of our team, you'll be contributing to a company that values results, integrity, and putting customers first. Guardian is a passionate group of professionals committed to preserving the legacy of small and medium-sized businesses while accelerating their growth. We bring deep expertise and a hands-on approach to support our partners, expand the Guardian network, and make a lasting, positive impact across every organization Guardian Restoration Partners, an Alpine Investor Platform, is leading transformative change in the restoration and mitigation industry. Alpine Investors is a people-driven private equity firm dedicated to investing in fragmented industries across the U.S. Named to Inc.'s List of Founder-Friendly Investors for five consecutive years, Alpine creates value by honoring the legacy of founders and transforming their companies into enduring, high-growth businesses. Our portfolio companies thrive through strategic consolidation, technology advancement, and operational support. By leveraging this approach, one of our portfolio companies has achieved impressive results, scaling from $0 to $2 billion in just four years with over 300 acquisitions, all while preserving founders' legacies. Guardian Restoration Partners, is leading transformative changes in the restoration and mitigation industry. What we need: We are seeking a General Manager (GM) who will play a pivotal leadership role within our restoration partner brands. As a GM, you'll oversee all aspects of daily operations, holding full accountability for the location's performance and success. You will drive growth, performance metrics, foster a thriving workplace culture, and develop all staff and management. Your goal will be to achieve world-class operational standards and inspire others to do the same. This role includes full ownership of the operating P&L for the partner organization, where you'll be responsible for driving organic business growth and achieving revenue targets. You'll play a critical role in shaping and executing strategies to expand market share, optimize sales performance, and maximize profitability. With the support of leaders from the parent company, the CEO, and a network of other GMs, you'll have the resources to deliver exceptional service, drive efficiency, and implement innovative solutions in a dynamic environment. If you are a results-oriented leader who thrives on driving sales, delivering revenue growth, and motivating teams to achieve operational excellence, we'd love to hear from you. Key Responsibilities: • Oversee all operational aspects of the assigned partner locations, ensuring alignment with Guardian's standards and goals., • Drive revenue growth through strategic planning, forecasting, and implementation of best practices and ownership of P&L., • Build and maintain strong relationships with local teams, partners, and clients to enhance customer satisfaction and loyalty., • Analyze and optimize operational processes to improve efficiency, reduce costs, and maximize profitability., • Ensure compliance with industry regulations and company policies to maintain a safe and secure working environment., • Provide referrals of top talent to improve the organization, contributing to long-term growth and development (GM's, Partner Leaders, etc.`), • Identify growth opportunities within 60 days and ensure action items post-deal closure are outlined and in action within 90 days, • Drive brand recognition within the community to become the partner of choice for restoration services, • Bachelor's degree in Business Administration, Management, or a related field; MBA preferred., • Minimum of 8 years in a senior operational leadership role, ideally within the restoration or service industry., • Proven ability to drive operational improvements, sales, and achieve financial targets., • Exceptional leadership, interpersonal, and communication skills., • Ability to travel as needed (quarterly meetings in Denver)., • Results Matter – We believe in delivering on our promises and driving outcomes that make a measurable difference., • Do the Right Thing – Integrity is at the core of everything we do. We are committed to being ethical and trustworthy in every situation., • Health, Dental, and Vision Insurance Why Join Us? As part of the Alpine Investors portfolio, Guardian Restoration Partners is a dynamic, growth-oriented team where your impact will directly shape our success. We foster a collaborative and supportive environment that champions both personal and professional development, with ample pathways for career advancement. This role offers an exceptional opportunity to take ownership within a high-growth business, supported by a private equity firm renowned for building scalable, resilient companies. You'll have the autonomy to make strategic decisions, inspire and build a passionate team, and leverage the resources needed to bring an ambitious vision to life. If you're a driven, results-focused leader who thrives in dynamic settings and is motivated by the opportunity to create something extraordinary, we'd love to connect with you. Location: TBD on Partner Location; This is a fully on-site position at one of our Partner Companies. Ongoing opportunity for a GM: At Guardian Restoration Partners, we are always seeking top talent to build our pipeline of future General Managers for upcoming acquisitions. These are pivotal leadership roles, and we are committed to finding exceptional candidates who align with our values and ambitious growth trajectory. If you are a results-driven leader with a strong customer-first mindset, we encourage you to apply. Applications are reviewed on a rolling basis, and the opportunity remains open as we identify the ideal candidates for our partner's leadership teams. Equal Opportunity Employer: At Guardian Restoration Partners, we are proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected status as outlined by federal, state, or local laws.

Job DescriptionBenefits: • Bonus based on performance, • Opportunity for advancement, • Training & development, • Paid time off, • 401(k) matching Are you an experienced operations leader ready to take a growing company to the next level? At The Brothers that just do Gutters, our Operations Manager ensures that field crews, scheduling, materials, and customer service run efficiently, while supporting a culture of excellence and growth. What Youll Do: • Oversee daily operations for multiple field crews, including scheduling, project flow, and efficiency., • Collaborate with leadership to plan resource allocation and meet company goals., • Monitor KPIs such as productivity, on-time completion, and customer satisfaction., • Support and mentor crew leaders and supervisors to develop future leaders., • Maintain safety, quality, and operational standards across all projects., • Work with sales, installation, and shop teams to ensure smooth project execution.What Were Looking For:, • 5+ years of experience managing operations, preferably in construction, exterior services, or trades., • Strong leadership, communication, and organizational skills., • Ability to analyze metrics, identify opportunities for improvement, and implement processes., • Problem-solving mindset and ability to make decisions under pressure., • Commitment to building a positive team culture and mentoring employees., • Valid drivers license and willingness to visit job sites regularly.Why Join Us:, • Competitive salary with performance-based bonuses., • Clear career growth opportunities through our Skills Ladder program., • Be part of an award-winning, people-focused culture. Apply today to lead operations, mentor future leaders, and make a tangible impact on a growing, respected company!

Job DescriptionJob description Position Overview: We are seeking a dynamic, results-driven Assistant General Manager to lead our team. This is an exciting opportunity for an experienced and highly motivated leader to oversee all aspects of restaurant operations during our 32-week operational season. As the Assistant General Manager, you will be responsible for driving the success of the restaurant, managing daily operations, leading a high-performing team, and ensuring that our guests consistently receive exceptional service. This role is perfect for a high-energy individual with strong leadership and operational skills, ready to take ownership of a fast-casual restaurant and deliver results while enjoying a unique seasonal work schedule. Key Responsibilities: • Operational Management:, • Oversee all aspects of the restaurant’s day-to-day operations, ensuring efficient and profitable performance., • Implement and maintain operational systems to guarantee consistent service, food quality, and guest satisfaction., • Manage inventory, control costs, and ensure the restaurant is properly stocked at all times., • Ensure compliance with health, safety, and cleanliness standards., • Team Leadership & Development:, • Lead, mentor, and motivate the restaurant team to maintain high standards of performance and customer service., • Conduct regular performance reviews, provide constructive feedback, and assist in employee development and training., • Build a positive and collaborative work environment that fosters employee engagement, retention, and teamwork., • Customer Service Excellence:, • Foster a customer-first culture, ensuring that every guest receives an outstanding experience., • Address customer concerns and feedback promptly and professionally to maintain guest loyalty and satisfaction., • Identify opportunities to enhance the guest experience and introduce new service initiatives., • Financial Management:, • Monitor and manage the restaurant’s financial performance, including labor costs, food costs, and profitability., • Prepare and manage budgets, track expenses, and ensure the restaurant meets its financial goals., • Analyze key performance indicators (KPIs) and adjust strategies to optimize performance., • Marketing & Local Community Engagement:, • Partner with the marketing team to develop and execute local promotional strategies., • Engage with the local community to build brand awareness and drive traffic to the restaurant., • Identify new opportunities to increase sales, improve service, and expand the customer base., • Scheduling & Labor Management:, • Manage weekly scheduling to ensure adequate coverage during peak hours while staying within budgeted labor costs., • Ensure proper staffing levels to maintain operational efficiency and guest satisfaction., • Time Management & Flexibility:, • Work a flexible schedule, typically Sunday through Friday, up to 60 hours per week during the 32-week operational period., • Experience:, • At least 3-5 years of experience in a management role within the food service or hospitality industry, ideally in a fast-casual or quick-service environment., • Proven track record of managing a team and driving operational and financial results., • Skills & Attributes:, • Strong leadership and interpersonal skills with the ability to inspire and develop a team., • Excellent organizational, problem-solving, and decision-making abilities., • Demonstrated financial acumen and experience with budget management, P&L analysis, and cost control., • Ability to thrive in a fast-paced, high-pressure environment and manage multiple priorities effectively., • Physical Demands:, • Ability to stand for extended periods and lift up to 50 lbs as needed., • Must be comfortable working in a dynamic, high-energy environment., • Other Requirements:, • Flexibility to work up to 60 hours per week during the 32-week operational period, including nights, weekends, and holidays., • Hourly Pay, eligible for overtime! Competitive hourly pay eligible for overtime paid during the 32-week operational season, earn top dollar within this condensed work period., • Off Season: Enjoy a summer break (approximately 16 weeks off), offering a unique opportunity for rest and personal time., • Training & Development: Continuous professional growth and development opportunities, including potential for promotion and long-term career advancement., • Work-Life Balance: Flexibility in scheduling, with the ability to take extended time off during the off-season. We use eVerify to confirm U.S. Employment eligibility.

Job Description JOB SUMMARY The IT Support Desk Supervisor leads and manages the helpdesk team to ensure timely and effective resolution of technical issues. They design and implement support processes and policies that enhance service delivery and align with organizational goals. By leveraging KPIs and performance metrics, the supervisor identifies continuous improvement opportunities to optimize team efficiency and customer satisfaction. JOB RESPONSIBILITIES • Supervise the support desk team, providing direction, mentorship, and performance management., • Manage daily operations of the IT support desk, including ticket assignment, escalation, prioritization, and resolution., • Coordinate scheduling to ensure appropriate staffing and service coverage., • Implement and maintain support desk processes in accordance with company IT standards and best practices., • Collaborate with other IT teams to ensure timely and effective resolution of incidents and requests., • Actively monitor service metrics and key performance indicators (KPIs) to ensure service quality and identify improvement opportunities., • Foster continuous improvement through training, knowledge-sharing, and procedural enhancements., • Communicate proactively with stakeholders regarding the status of support requests and service improvements., • Excellent communication, interpersonal, and organizational skills., • Strong leadership capabilities, with the ability to motivate and manage teams effectively., • Ability to analyze support metrics and implement process improvements., • Proactive problem-solving and decision-making skills., • Ability to manage multiple priorities and handle stressful situations professionally., • Commitment to providing high-quality customer service., • Strong understanding of IT support processes and incident management., • Experience with IT Service Management (ITSM) tools, preferably ServiceNow, Jira Service Management, or similar., • Familiarity with ITIL frameworks and practices (ITIL certification preferred)., • Experience working within hybrid environments utilizing Active Directory and Entra ID., • Proficiency in Microsoft Office 365 suite and related cloud-based services Protective Industrial Products (PIP) is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. PIP makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, you may request access to our EEO policy.

Job DescriptionDescription: What we’re all about: SHR is part of Access Group's Hospitality division, delivering innovative B2B SaaS solutions that empower the hospitality industry. Our comprehensive suite of products—including distribution, digital marketing, Customer Relationship Management (CRM), and revenue management (RMS) solutions—helps small-to-medium hotel groups, casinos, and large independent hotels operate more efficiently, engage customers, and grow revenue. At Access Group, we’re committed to being a global leader in hospitality technology. You’ll be part of a team that drives measurable business outcomes, delivers exceptional customer experiences, and shapes lasting partnerships—making a real impact on our clients and the industry. About you: You’re a problem-solver at heart, energized by the challenge of delivering exceptional technical support and customer care. Tackling complex technical issues motivates you. You know how to dig in, research thoroughly, and find solutions that work. You keep customers in the loop with clear, regular updates, and you make technical changes feel seamless, guiding clients through every step with confidence and care. Day to day you will: • Ensure quality processes and customer satisfaction on all technical support interactions, • Lead advanced troubleshooting of escalated and complex technical issues, • Mentor and provide guidance to junior support team members, • Develop and improve technical support processes and procedures, • Educate customers on SHR products and available training resources, • Create and maintain technical documentation and training materials, • Identify, communicate, and drive resolution of critical technical issues, escalating to appropriate points of contact when necessary, • Keep up-to-date with system enhancements, technical updates, and changing processes and procedures, • Ensure effective communication and stakeholder engagement activities, • Lead cross-departmental collaboration on technical projects and initiatives, • Work independently and proactively with confidence to ensure timely resolution to customer technical requests, • Proactively identify and implement opportunities for technical improvements, • Contribute to product feedback and enhancement requests based on customer interactions Required: • 5-7 years of Customer Service and Technical Support experience required, preferably in the Hospitality Industry, • Advanced Support/Help Desk or Technical Issue Resolution experience, • Proven experience mentoring junior team members or training colleagues, • Proven experience with Atlassian JIRA, • Customer facing experience through chat, live phone and email, • Must be proficient in Microsoft Word, Excel and Outlook and CRM utilization, • Experience with technical documentation and process improvement, • Experience with Salesforce Service Cloud and Intercom, • Experience or knowledge of SHR Central Reservation System (CRS), hotel Customer Relationship Management (CRM), or Revenue Management System (RMS) is a plus., • Proven ability to identify root causes and resolve complex technical issues, • Strong written and verbal communication skills, including the ability to explain technical information to non-technical users, • Proven ability to manage and prioritize multiple concurrent technical projects in a fast-paced environment, • Demonstrated success in developing strong customer and colleague relationships, • Experience mentoring and coaching team members What does Access offer you? We are a growing software company, and we deliver what we say we do! We take the development of our people seriously and we will work with you to carve out your success plan and provide opportunities to accelerate your career and make a real difference. If you join our team, you’ll soon discover that we excel at building strong, enduring relationships, including those with our employees. On top of a competitive salary, you’ll receive the following benefits and much, much more: • 22 days paid time off, • 11 company paid holidays, • Medical, dental & vision insurance, • 401(k) with 5% company match, • Short-term and long-term disability insurance, • Parental leave for birthing and non-birthing parents The Access Group is committed to a diverse and inclusive workplace and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable federal, state, or local law. Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let’s make a difference together.

Job DescriptionThis role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls effectively. You'll be instrumental in acquiring new customers and upselling additional products and services to existing ones. Your expertise will drive our revenue growth and enhance customer satisfaction. What our Call Center Sales Representatives Enjoy Most About the Role • Deliver Exceptional Service: You will collaborate with other departments to resolve customer issues and promote current marketing campaigns and promotions., • Achieve and Surpass Goals: You will achieve and exceed sales targets through effective telephone-based selling techniques and prompt, efficient handling of inbound sales calls., • Maximize Revenue: You will maximize revenue by selling products and services to new and existing customers, identifying upselling and cross-selling opportunities., • Become a Product Expert: You will master order processing systems and explain all products and services to customers, while staying informed about competitors. Working Conditions, • High school diploma or equivalent.Skills & Abilities, • Clear, straightforward, and professional communication with customers and colleagues., • Proven sales techniques with consistent achievement of sales goals., • Proficiency in computer and consumer electronics., • Competence in using personal computers and relevant software applications, including billing systems., • Strong verbal and written communication skills. Effective organizational skills with the ability to prioritize tasks., • Demonstrated judgment and initiative in accomplishing job duties., • Working knowledge of cable communications products and services, including TV, internet, and telephone. Preferred Qualifications, • 2 + years call center sales experience. #ZRSM2 SIB120 2025-61763 2025 Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $18.00 and $23.65. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. In addition, this position has a commission earnings target starting at $12,625. Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.Required Qualifications Education • High school diploma or equivalent.Skills & Abilities, • Clear, straightforward, and professional communication with customers and colleagues., • Proven sales techniques with consistent achievement of sales goals., • Proficiency in computer and consumer electronics., • Competence in using personal computers and relevant software applications, including billing systems., • Strong verbal and written communication skills. Effective organizational skills with the ability to prioritize tasks., • Demonstrated judgment and initiative in accomplishing job duties., • Working knowledge of cable communications products and services, including TV, internet, and telephone. Preferred Qualifications, • 2 + years call center sales experience. #ZRSM2 Company DescriptionCharter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most.\r\n\r\nWe’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.