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Salesforce Program Manager / Delivery Manager Company: Algoworks Location: Jersey City, New Jersey, United States (Hybrid) Employment Type: Full-Time Experience: 10+ years of overall IT experience, including significant enterprise Salesforce program leadership experience Work Arrangement: Hybrid – 2 days onsite per week Interview Process: 2–3 rounds Role Overview Algoworks is seeking an experienced Salesforce Program Manager / Delivery Manager to lead a large-scale Salesforce program for a global enterprise client. The ideal candidate will have proven experience managing complex Salesforce programs, leading distributed teams, overseeing program financials, and maintaining executive-level client relationships. This is a client-facing leadership role requiring end-to-end ownership of program delivery, including timelines, budgets, scope, quality, risks, resource planning, and service-level agreements (SLAs). The successful candidate will combine strong program management expertise with a solid understanding of the Salesforce ecosystem to drive delivery excellence and successful business outcomes. Key Responsibilities 1. Program Ownership and Delivery • Own overall Salesforce program delivery, serving as the primary point of accountability., • Manage multiple Salesforce projects, workstreams, releases, milestones, and dependencies., • Ensure delivery commitments are met within agreed timelines, budgets, scope, quality standards, and SLAs., • Monitor program performance and implement corrective actions when required., • Drive program closure, transitions, and continuous improvement. 1. Client and Executive Stakeholder Management • Serve as the primary client-facing leader for the Salesforce program., • Build strong relationships with client executives, business sponsors, and technology leaders., • Lead steering committee meetings, executive reviews, and program governance discussions., • Communicate program status, risks, financials, dependencies, and decisions proactively., • Manage escalations, negotiations, conflicts, and client expectations. 1. Financial, Resource, and Risk Management • Manage program budgets, revenue, costs, margins, utilization, and financial forecasts., • Coordinate resource planning, capacity management, hiring, backfills, and transitions., • Identify and mitigate program-level risks, issues, assumptions, and dependencies., • Partner with account and finance teams on invoicing, purchase orders, and commercial tracking., • Maintain delivery continuity during critical incidents, resource constraints, and major releases. 1. Salesforce Delivery Leadership • Lead Salesforce implementations, enhancements, integrations, migrations, managed services, and transformation initiatives., • Work closely with Salesforce Architects and Technical Leads to ensure scalable, secure, and maintainable solutions., • Understand Salesforce architecture, integrations, security, release management, deployment lifecycle, and DevOps concepts., • Drive alignment between business requirements, technical decisions, and delivery objectives., • Oversee delivery performance, SLAs, KPIs, quality, and operational governance. 1. Global Team Leadership and Agile Delivery • Lead cross-functional teams, including Architects, Developers, Business Analysts, QA Engineers, Scrum Masters, DevOps Engineers, and Support teams., • Coordinate onsite, offshore, and distributed teams across multiple time zones., • Drive Agile practices, sprint planning, release planning, backlog management, and retrospectives., • Mentor Project Managers, Scrum Masters, and delivery leads., • Improve delivery predictability, productivity, quality, and operational efficiency. 1. Pre-Sales and Account Support • Support client discussions, solution workshops, estimation, staffing, and transition planning., • Contribute to proposals, delivery models, timelines, resource plans, and commercial estimates., • Identify opportunities for account growth, service expansion, renewals, and stronger client relationships. Required Qualifications • 10+ years of overall IT experience, including substantial experience leading enterprise Salesforce programs., • Proven experience managing large, complex, multi-workstream Salesforce programs., • Experience managing multiple concurrent projects and distributed delivery teams., • Strong expertise in program governance, financial management, resource planning, forecasting, and risk management., • Demonstrated ownership of delivery commitments, client SLAs, and program outcomes., • Strong understanding of Agile methodologies, program management practices, and governance frameworks., • Excellent communication, executive stakeholder management, negotiation, and escalation management skills., • Ability to operate independently, make decisions, and drive outcomes in complex delivery environments., • Ability to work onsite in the New Jersey area two days per week and coordinate with offshore teams across time zones. Salesforce Technical Knowledge Candidates should have a strong understanding of the Salesforce ecosystem, including: • Sales Cloud and Service Cloud., • Experience Cloud., • Salesforce security, governance, and integrations., • Release management, deployment lifecycle, and DevOps concepts., • Managed services and production support. Experience with Revenue Cloud, Marketing Cloud, Salesforce Data Cloud, Agentforce, or Einstein AI is an advantage. The candidate does not need to be a hands-on Salesforce Developer but must have sufficient technical understanding to evaluate delivery risks, challenge assumptions, understand architectural decisions, and communicate effectively with technical leadership. Preferred Qualifications • PMP, PMI-ACP, Certified Scrum Master, or SAFe certification., • Salesforce Administrator, Sales Cloud Consultant, or Service Cloud Consultant certification., • Experience working with US-based enterprise clients., • Experience managing large-scale Salesforce transformations, migrations, integrations, and modernization programs., • Exposure to Salesforce DevOps tools such as Copado, Gearset, AutoRABIT, Git, GitHub, Jenkins, or CI/CD pipelines., • Experience with managed services, production environments, and stringent operational or compliance requirements., • Exposure to Salesforce Agentforce, Einstein AI, or Data Cloud., • Experience supporting account growth, renewals, and strategic client relationships. What We're Looking For We are looking for a hands-on program leader rather than a reporting-focused Program Manager. The ideal candidate takes ownership of outcomes, understands the Salesforce ecosystem, communicates confidently with executives, and leads teams through complex delivery challenges. The successful candidate will demonstrate: • Strong ownership and accountability., • Excellent client and executive communication., • Proven enterprise Salesforce program delivery experience., • Commercial and financial awareness., • Effective risk and escalation management., • Strong leadership of onsite and offshore teams., • Strategic thinking combined with execution focus., • A customer-first mindset and commitment to long-term client success. Success in the Role Success will be measured by the ability to: • Deliver the program within agreed scope, timelines, budget, quality standards, and SLA targets., • Maintain strong executive-level client relationships., • Proactively resolve risks, issues, and cross-project dependencies., • Improve delivery predictability, operational efficiency, and resource utilization., • Build high-performing onsite and offshore teams., • Maintain healthy program financials and identify opportunities for broader client value., • Establish the delivery organization as a trusted strategic partner to the client. About Algoworks Algoworks is an award-winning AI, engineering services, and experience transformation firm with a global presence across the United States, Europe, South America, and India. For over 20 years, Algoworks has partnered with Fortune 500 organizations to deliver technology solutions that drive meaningful business outcomes. Our teams combine engineering excellence, human-centered design, and AI-powered innovation to solve complex business challenges. At Algoworks, we value accountability, collaboration, transparency, continuous learning, and a commitment to delivering measurable results for our clients. Learn more: _ We look forward to connecting with experienced Salesforce Program Managers who are passionate about leadership, delivery excellence, and client success.

oXya is a leading provider of cloud and managed services, specializing in SAP solutions that drive operational excellence. We empower midsize and global enterprises by enhancing the efficiency, flexibility, and reliability of their mission-critical IT systems. As an independent consultant, we offer expert guidance in selecting the best technical solutions and managing them across private cloud, AWS, Azure, and Google Cloud. Our dedicated teams integrate seamlessly with our customers’ IT organization providing strategic consulting, proactive support, and tailored cloud solutions to ensure smooth and efficient operations. Trusted by a diverse range of clients, oXya delivers the expertise and reliability needed to optimize infrastructure, streamline support, and accelerate business success. As an SAP BASIS Administrator at oXya, you will play a key role in supporting a diverse range of customers by deploying and managing IT technologies across SAP environments, databases, operating systems, networks, and public cloud platforms. Working alongside experienced SAP BASIS consultants, you will help monitor system performance, troubleshoot technical issues, implement changes within SAP landscapes, and deliver reliable, high-quality support to our customers while building your technical expertise. This role is ideal for someone with strong problem-solving skills, and a desire to build a career in SAP BASIS and cloud infrastructure. GENERAL RESPONSIBILITIES · Assist with daily SAP system monitoring and operational activities · Perform routine system checks, analyze monitoring reports, and escalate issues when required · Support incident resolution by troubleshooting basic SAP system, database, and operating system issues · Assist with SAP user administration, transport management, and printer configuration activities · Support SAP system maintenance activities including patches, upgrades, and refresh operations under guidance · Assist with database backup monitoring and validation activities · Gain exposure to SAP HANA, Oracle databases, and SAP system landscapes · Support operating system activities across Linux and Windows environments · Assist with SAP infrastructure operations across AWS, Microsoft Azure, and Google Cloud Platform, including (but not limited to) virtual machines, storage, backups, snapshots, monitoring, access management, and basic networking support. · Perform basic operating system administration activities across Linux and Windows environments, including service checks, log review, file system monitoring, permissions validation, and coordination of OS-level patching activities. · Maintain technical documentation, procedures, and operational guides · Participate in knowledge-sharing sessions and continuous improvement initiatives · Follow established operational procedures and contribute to team success PROJECT/CHANGE MANAGEMENT · Support recurring operational activities and assigned technical tasks · Assist with SAP installations, upgrades, migrations, and system refresh activities · Learn and participate in client copy, kernel upgrades, transport activities, and other BASIS-related tasks · Assist with preparation and execution of technical changes following established procedures · Document completed activities and lessons learned · Develop knowledge of SAP project delivery methodologies and best practices COMMUNICATION/PRESENCE · Work closely with team members, service delivery managers, and customer teams · Provide updates on assigned tasks, incidents, and operational activities · Assist with customer communications related to routine requests and support activities · Maintain clear and professional documentation of technical activities · Escalate issues appropriately while following established support processes · Build strong relationships with internal teams and customers · Participate in customer reporting and operational review activities. EDUCATION/EXPERIENCE REQUIREMENTS · Bachelor’s degree in computer science, Information Systems, Engineering, or equivalent experience preferred · 3 plus years of experience in IT infrastructure, SAP support, system administration, or related technology roles · Understanding of SAP environments, including SAP ECC, SAP S/4HANA, or SAP HANA concepts · Familiarity with operating systems such as Linux (Red Hat/SUSE) and Microsoft Windows · Understanding of databases such as SAP HANA, Oracle, or SQL Server · Exposure to cloud technologies such as AWS, Microsoft Azure, or Google Cloud · Scripting or automation experience using shell scripting, PowerShell, Python, Ansible, Terraform, or similar tools is preferred. · Strong analytical and troubleshooting skills with the ability to learn new technologies · Ability to work collaboratively within a global, cross-functional team environment · Strong communication skills and professional attitude · Willingness to learn SAP BASIS administration and cloud infrastructure technologies · Fluency in English WHY JOIN OXYA? • Build Real-World Expertise: Gain hands-on experience working in complex, enterprise-grade SAP environments that power global business operations., • Learn from the Best: Collaborate with a diverse and experienced team of SAP professionals committed to mentoring and knowledge sharing., • Work with Modern Technologies: Engage with cutting-edge cloud platforms and infrastructure solutions (e.g., AWS, Azure, SAP BTP, SAP HANA) that are shaping the future of enterprise IT., • Accelerate Your Career: Lay the foundation for long-term success in SAP and IT by developing skills that are in high demand across industries. All qualified applicants will receive consideration for employment without regard to race, color, religion, place of origin, ethnic origin, national origin, ancestry, age, sex, sexual orientation, gender identity, transgender status, genetic information, mental or physical disability, marital status, pregnancy, veteran status, or any other characteristic protected by applicable national, state, or local law.

Title:: Senior Desktop Engineer (Intune, Citrix, Microsoft 365) Location: Jersey City, NJ Type: Hybrid ( 3 days onsite) Terms - 3 Months Contract to Hire Pay Rate: $50/hr-$55/hr Salary: $95K-$120K base+ 10% Bonus The team is looking to add a Level 2/Level 3 Windows Desktop Administrator to support a rapidly growing user base that has more than doubled over the past year. The role is heavily focused on supporting Windows 11 laptops, Citrix-hosted VDI, Microsoft Intune, and Microsoft 365. The individual will serve as the primary point of contact for endpoint issues, troubleshoot problems, perform deployments, onboard and offboard users, and escalate infrastructure issues to specialized teams when necessary. Must-Have Technical Skills • Strong experience supporting Windows 11 desktops and laptops., • Hands-on administration and support of Microsoft Intune (device deployment, Autopilot, endpoint management, onboarding/offboarding)., • Experience supporting Citrix Virtual Desktop Infrastructure (VDI)., • Microsoft 365/Exchange Online administration and support., • Level 2/Level 3 desktop troubleshooting experience., • Experience deploying and provisioning endpoint devices., • Ability to recognize when issues require escalation to infrastructure teams. Preferred / Nice-to-Have Skills • Intune engineering and application deployment experience., • PowerShell scripting (preferred, not required)., • Understanding of Active Directory and Group Policy (GPO)., • Experience supporting developer workstations and development tools., • Mobile device management for iPhones, iPads, and Android devices through Intune., • Experience migrating on-premises VDI environments to cloud-based solutions (future initiative)., • Familiarity with endpoint security platforms (vendor experience is transferable). Soft Skills They Are Looking For • Excellent customer service and communication skills., • Comfortable supporting everyone from executives and C-level leadership to end users., • Strong troubleshooting and analytical abilities., • Ability to work independently in a small team., • Adaptable with a willingness to learn new technologies., • Calm under pressure during mission-critical production issues., • Follows documented procedures and delivers consistent solutions. Estimated Min Rate: $50.00 Estimated Max Rate: $55.00 What’s In It for You? We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include: • Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week), • Health Savings Account (HSA) (for employees working 20+ hours per week), • Life & Disability Insurance (for employees working 20+ hours per week), • MetLife Voluntary Benefits, • Employee Assistance Program (EAP), • 401K Retirement Savings Plan, • Direct Deposit & weekly epayroll, • Referral Bonus Programs, • Certification and training opportunities Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply. Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit https://www.yoh.com/applicants-with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process. For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh’s hiring clients’ preferences. To learn more about Yoh’s privacy practices, please see our Candidate Privacy Notice: https://www.yoh.com/privacy-notice Stay Safe During Your Job Search Fraudulent recruiting communications have become increasingly common. Emails from Yoh recruiters will only come from an @yoh.com email address. Yoh will never ask candidates to pay fees, purchase equipment, send gift cards, or transfer funds as part of the recruiting or hiring process. If you receive a communication that appears suspicious or requests payment, contact Yoh directly before responding or sharing personal information.

Job DescriptionDescription: POSITION SUMMARY: Under the direction of the Program Administrator, the Group Instructor is responsible for the overall operation, continued development and implementation of programs in the South Mountain YMCA, Beyond the Bell department. The position is responsible for, communicating with parents, establishing procedures, and ensuring the program reflects the YMCA’s commitment to child safety Requirements: ESSENTIAL FUNCTIONS: • Leads energizing, fun, safe, and educational group classes, as directed by the supervisor, to accomplish the YMCA mission and goals., • Responding to parent/member concerns, monitoring and ensuring a positive environment., • Develops and implements Beyond the Bell programming at the South Mountain YMCA., • Ensures a high level of member and participant satisfaction in programs by building strong relationships with program participants., • Ensures all strategic objectives are met., • Leads energizing, fun, safe, and educational group classes, as directed by the Program Director, to accomplish the YMCA mission and goals., • Answers questions from members to support them in achieving their goals related to healthy living. Maintains working knowledge of wellness and trends to provide effective information and support to members. Parent tours and orientations as required., • Builds effective, authentic relationships with members; helps members connect with each other and the YMCA., • Keeps accurate class attendance records., • Follows YMCA policies and procedures; responds to emergency situations. OTHER DUTIES: • Participates and becomes an active during Annual Community Support Campaign., • Assists in planning special events including but not limited to Healthy Kids Day., • Demonstrates and models the YMCA’s four core values of Caring, Honesty, Respect, and Responsibility., • Exhibits personal and professional behavior in a manner consistent with the best interest of the Association, so as not to bring discredit to the Association., • Performs such other job-related duties as may be periodically assigned by the Supervisor MINIMUM REQUIREMENTS/QUALIFICATIONS: • High School Diploma, • Minimum of three years of experience in Sports and Recreation, working with children in a group setting, especially Before/After School Programs and Summer Camp Programs., • Experience adhering to Licensing requirements., • Excellent customer service, interpersonal, and communication (written and verbal) skills., • Ability to demonstrate problem-solving and independent judgment and making decisions within the guidelines of the YMCA., • Ability to relate effectively to diverse groups of people from all social and economic segments of the community., • Ability to maintain confidentiality., • Current CPR, First Aid and AED certifications and Completion of YMCA program-specific certifications., • Must have flexible work schedule. PHYSICAL DEMANDS Sufficient strength, agility and mobility to perform essential functions and to supervise program activities in a wide variety of indoor and outdoor locations. This work requires the following physical activities: bending, stooping, kneeling, twisting, reaching, sitting, standing, walking, lifting, finger dexterity, grasping, repetitive motions, talking, hearing, and visual acuity. Must be able to lift 50 lbs.

Job Description Project Associate, Cyber Breach Contact Discovery Services LLC Location: Remote Start date: Negotiable A leading eDiscovery technology and Cyber Incident Response firm headquartered in Washington, DC is looking for a Project Associate, Cyber Breach with strong analytical skills, excellent organization, and a passion for client service. The role supports breach response operations involving compromised datasets, identification of impacted individuals, and preparation of notification deliverables. The position is remote and includes participation in an on-call rotation. The qualified candidate should have administrative experience with Relativity (other eDiscovery platforms are also helpful). We take a consultative approach in working with our clients and managing cases and an understanding of the Incident Response lifecycle is important for all members of the team. This position includes working with a variety of internal & external team members including Operation/Technical team members, Project Managers, Business Development team, attorneys, company or government representatives, and other legal staff. Duties of the position • Perform contact discovery and breach analysis in on-call and standard work settings, • Coordinate the intake, processing, and analysis of datasets for hosting, • Extract, classify, and validate sensitive data, including PII and PHI, • Build notification lists and support regulatory and client-facing reporting, • Conduct and maintain consistent quality control and documentation across all deliverables, including analysis and remediation files, • Collaborate with project managers and technical teams to meet deadlines, • Assist with procedure development and continuous process improvement, • Adhere to standard operating procedures and chain of custody requirements, • Provide ongoing consultation to case teams for incident response related document review, data mining workflows, • Proactively communicate ongoing project status and guidance to clients, partners, and internal teams, • Participate in an on-call rotation as needed, including nights and weekends, • Complete additional duties assigned by management as needed Experience and qualifications • Undergraduate degree or equivalent practical experience in a relevant field, • 3+ years' experience handling data operations or reviews in legal technology, cyber, or eDiscovery, • Comfort working with structured and unstructured data, • Ability to communicate effectively & tactfully both verbally and in written format to all relevant technical & non- technical stakeholders including attorneys, client support staff, and internal team members, • Knowledge with breach response concepts, PII and PHI handling, and eDiscovery workflows including evolution of product offerings and changing dynamics/expectations, • Proficiency with Windows operating systems and the Office product suite, • Ability to demonstrate superior organizational skills with an acute attention to detail, • Ability to work effectively under pressure in time-sensitive situations and prioritize multiple projects with similar deadlines, with occasional extended hours The following skills are preferred but not required • Understanding of the electronic discovery reference model (EDRM), • Relativity experience or similar review platforms, • Experience with OCR, data validation, and dataset normalization, • Relativity Certified Administrator certification, • Familiarity with scripting, data manipulation, or reporting tools Salary Range: $70,000 - $110,000 About Contact Contact Discovery Services delivers best-in-class service to many Fortune 100/500 companies. Our growth is driven by investing in people and technologies, ensuring our customers have access to the highest level of customer service and the most qualified resources. Our team members are comprised of talented engineers, analysts, and project managers from all walks of life. We concentrate on engineering “outside-the-box” solutions to help organize discovery so our clients can focus on developing case strategy and leaving the heavy lifting to us. Employees are encouraged to actively participate in the development of new ideas, technology, and processes to ensure our customers receive the highest level of service. We offer competitive benefits, work schedule flexibility, and coordinate various company activities throughout the year. If you are looking to be part of an exciting, fast-paced environment, then we want to hear from you. Powered by JazzHR E7dpGXjt0T

Job Description Our client is a boiler, burner, and water heater service company serving commercial and residential customers across northern New Jersey. Our reputation is built on getting a technician to the customer quickly and making sure that technician arrives with the right part on the truck. We are hiring a Service and Inventory Manager to own both halves of that equation. This is a hands-on leadership role that sits between the field and the warehouse. On any given morning you will be dispatching technicians to service calls, walking a technician through a no-heat diagnosis over the phone, pulling parts for the next installation, and placing an order with a supplier before stock runs thin. The person who succeeds here is a heating professional first and an administrator second: someone who knows what a low-water cutoff does, knows which circulator the shop tends to burn through, and knows how to keep a crew organized without micromanaging it. You will directly supervise the field service team and carry full responsibility for the parts and equipment inventory that keeps them productive. It is a role with real authority over scheduling, purchasing, and stocking decisions, and real accountability for response times, first-visit completion rates, and inventory accuracy. KEY RESPONSIBILITIES Team and Service Management You will run daily operations for the service department and act as the primary technical resource for the field. • Direct daily operations for the service technician team, including start-of-day assignments and end-of-day close-out., • Schedule and dispatch repair, maintenance, and installation jobs, balancing emergency calls against planned work., • Serve as the escalation point for technical troubleshooting on boilers, burners, and water heaters, supporting technicians by phone or on site as needed., • Coach and develop technicians on diagnostic technique, workmanship standards, and customer interaction., • Coordinate with customers and office staff on job status, timelines, and follow-up work., • Enforce safety practices and code compliance across all field work. Inventory Control and Procurement You will own the parts and equipment inventory end to end, from stocking levels to what goes on the truck each morning. • Track stock levels of boiler parts, burner components, water heaters, fittings, controls, and tools., • Procure material and equipment for immediate jobs as well as for shelf stock, working with suppliers on pricing, availability, and lead times., • Order replacement parts and equipment and track open orders through to receipt., • Stage and prepare material and equipment for field technicians ahead of scheduled jobs., • Conduct regular physical inventory counts and reconcile against system records., • Prevent stock shortages on high-turn items while reducing waste, obsolescence, and overstock., • Maintain an organized, well-labeled warehouse and shop area. Requirements Required • Working technical knowledge of hydronic and steam heating systems, including boilers, burners, water heaters, controls, and related piping., • Prior experience supervising, leading, or coordinating a field service or trades team., • Demonstrated experience tracking inventory, purchasing parts, or managing stock in a service, distribution, or contracting environment., • Strong interpersonal and communication skills, with the ability to work effectively with technicians, customers, and vendors., • Organized and detail-oriented, able to manage competing priorities in a fast-moving service environment., • Comfortable with scheduling, dispatch, and inventory software, and with basic spreadsheet work., • Valid driver's license and a clean driving record. Preferred • Five or more years in the boiler, burner, HVAC, or plumbing trades, with a background as a service technician., • New Jersey Black Seal low-pressure boiler operator license, HVACR license, or comparable trade certification., • Experience with commercial boiler and burner service in addition to residential work., • Familiarity with northern New Jersey supply houses and manufacturer distribution channels., • Experience establishing min/max stocking levels or reorder points. Benefits • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Compensation: $80,000 - 90,000

Job Description Job Title: Senior Product Manager – Salesforce CRM Location : Hybrid Compensation : 50-60$/Hr on C2C/1099 Work Authorization: GC, USC Position Summary We are seeking a Senior Product Manager to lead the strategic vision, product roadmap, and enterprise adoption of Salesforce CRM and Analytics across our healthcare payer ecosystem. This role will serve as the bridge between business strategy and technology delivery—driving platform optimization, data-driven decision-making, and customer engagement across Sales, Service, and Care Management functions. You will work cross-functionally with business stakeholders, data teams, engineering, and Salesforce developers to define and deliver scalable, compliant, and actionable solutions across Salesforce Sales Cloud, Service Cloud, and CRM Analytics (formerly Einstein Analytics). The ideal candidate brings strong experience in Salesforce strategy and governance, exceptional data fluency, and a deep understanding of healthcare payer operations. Key Responsibilities · Define and own the Salesforce CRM and Analytics product strategy aligned with enterprise objectives, focusing on payer-specific use cases (e.g., provider engagement, member support, care management, sales enablement). · Translate business priorities into a clear Salesforce product roadmap, including data modeling, advanced reporting, dashboarding, and analytics solutions. · Lead platform governance and standards, ensuring consistency, scalability, and alignment with security, compliance (e.g., HIPAA), and enterprise architecture. · Oversee development of advanced dashboards, reports, and storytelling features in Salesforce CRM Analytics, leveraging SAQL, lenses, and datasets to support executive and operational decision-making. · Partner with business and technical stakeholders to gather requirements and prioritize high-impact use cases across Sales, Service, and Operations. · Lead strategic data integration initiatives, ensuring seamless connectivity between Salesforce, Snowflake, legacy systems, and external data sources. · Collaborate with Salesforce developers and architects to define scalable solutions using Apex, LWC, SOQL, Async Apex, Visualforce, and automation tools (Flows, Process Builder). · Champion data governance, access control, and compliance policies on the Salesforce platform, working closely with InfoSec and Data Privacy teams. · Establish and track key KPIs and adoption metrics, ensuring continuous improvement in platform usability, data quality, and reporting accuracy. · Serve as a thought leader on CRM analytics and Salesforce innovation, identifying opportunities to leverage emerging features, AI capabilities, and platform enhancements. Required Qualifications · 7+ years of product management or platform ownership experience, with at least 4 years focused on Salesforce CRM and analytics in a large enterprise environment. · Experience in healthcare payer organizations with a strong understanding of payer business processes (e.g., member engagement, provider contracting, care coordination). · Proven track record of leading cross-functional teams to deliver enterprise-grade Salesforce solutions, including Sales Cloud, Service Cloud, and CRM Analytics. · Proficiency in Salesforce CRM Analytics (SAQL, dataflows, lenses, datasets, and dashboards), as well as a solid grasp of data visualization best practices. · Hands-on understanding of Salesforce configuration and customization tools, including Apex, LWC, Flows, and security/sharing settings. · Deep understanding of data modeling, ETL processes, and CRM data integration with systems like Snowflake or other third-party platforms. · Strong communication, stakeholder engagement, and executive presentation skills. · Experience implementing and maintaining Salesforce platform best practices, with a focus on scalability, compliance, and governance. Preferred Qualifications · Salesforce certifications (e.g., Salesforce Certified Administrator, Platform App Builder, or CRM Analytics & Einstein Discovery Consultant) · Familiarity with payer-specific analytics use cases, including risk stratification, member segmentation, or provider network performance. · Experience managing Salesforce COEs (Centers of Excellence) or participating in platform governance boards. · Exposure to AI/ML capabilities within Salesforce CRM Analytics or roadmap planning for advanced predictive models. Education · Bachelor’s degree in Computer Science, Data Science, Business, or Healthcare Administration required. · Master’s degree or equivalent experience in Product Management, Health Informatics, or Data Analytics preferred.

Job Description ABOUT INTERATLAS InterAtlas consists of InterAtlas Chemical Inc., InterAtlas Logistics Inc., and InterAtlas Kimya A.S. We are headquartered in St Catharines, Ontario, Canada, with our drayage and warehouse operations in Newark, NJ and freight forwarding operations in Istanbul, Turkey. As a group, we source chemical raw materials from vendors across the globe and transport them to our warehouses, and on to our North American based clients. With growing annual revenues, supported by 50+ employees, we are a lean team with big ambitions. InterAtlas offers its employees a unique opportunity to learn, grow and fast-track their careers in a well-managed, well-established company, with strong values centered around Being Relevant. The name InterAtlas literally means “In Between Giants”, and to outsmart the giants it requires people with drive who like to develop and grow. Our culture is very dear to us, and we will go to great lengths to strengthen our culture with the right hires. ABOUT THE ROLE The Drayage Administrator plays a pivotal role in maintaining our quality of service by providing administrative support to our dispatch and drayage team. Communication with colleagues and clients is extremely critical in this role, as it ensures the smooth flow of information, prompt resolution of issues, and alignment across all stakeholders. We are seeking a highly organized and well time-managed professional to support our dispatch and drayage team with collecting and entering data within software systems, while identifying discrepancies and providing insight to the team. The ideal candidate is the type of person that dislikes coloring outside of the lines, can confidently suggest ways to become more effective, and wants to collaborate with the team. HOW YOU WILL MAKE DIFFERENCE • Keep drayage operations moving: Provide dependable administrative support to the dispatch and drayage team, ensuring shipment information is accurate, complete, and available when needed., • Turn customer requirements into clear operational information: Review shipping instructions, customer data, and service requirements so the team can plan and execute each shipment effectively., • Catch discrepancies before they create delays: Identify missing information, conflicting instructions, and data errors; work with colleagues and customers to resolve issues promptly., • Maintain reliable shipment records: Collect, enter, and update data in our software systems with close attention to detail, supporting informed decisions and consistent customer service., • Keep colleagues and customers aligned: Communicate updates clearly and promptly, follow up on outstanding information, and ensure questions and concerns reach the right people., • Build customer confidence: Deliver timely, accurate support and take ownership of requests through to resolution, strengthening relationships through dependable follow-through., • Improve how the team works: Identify recurring issues, recommend practical improvements, and collaborate with colleagues to streamline administrative processes and reduce errors. QUALIFIACATIONS THAT ARE IMPORTANT TO US • At least 5 years of experience in Drayage Administration, or similar, • Excellent verbal and written communications, • Must be able to work in a fast paced and team oriented environment, • Experience with PortPro or similar TMS, • Skilled in Microsoft Excel applications, • Exceptionally detail oriented, • Ability to mange time effectively WHAT WE CAN OFFER YOU • Company Paid: Medical, Dental, Vision and Life Insurance Benefits, • 401(k) with company match, • Employee Referral Bonus, • Paid time off, holidays, and sick days, • Career growth and advancement opportunities, • High-impact role with visibility across the organization EEOC Statement: InterAtlas Logistics is an equal opportunity employer. All applicants are considered regardless of gender, race, color, religion, national origin, ancestry, age, marital status, sexual orientation, pregnancy, physical or mental disability, citizenship, veteran status, gender expression and/or identity, or any other class protected by federal, state, or local laws. InterAtlas Logistics is an equal opportunity employer.

Job Description Pay Range: $50.00hr - $55.00hr Job Overview: Our client is seeking an experienced AWS Platform Support Lead to oversee cloud platform operations, production support, incident management, and infrastructure reliability across AWS environments. The successful candidate will lead a team of support engineers, drive operational excellence, ensure platform stability and security, and act as the primary escalation point for critical incidents. This role requires strong expertise in AWS cloud services, infrastructure operations, automation, monitoring, and ITIL-based service management processes. Key Responsibilities: • Lead and mentor a team of AWS Platform Support Engineers., • Provide technical guidance for cloud operations, support activities, and platform improvements., • Define support standards, operational procedures, and best practices., • Serve as the technical escalation point for complex production issues., • Manage and support AWS infrastructure across multiple environments., • Ensure high availability, scalability, performance, and reliability of cloud platforms., • Oversee incident, problem, change, and release management activities., • Drive major incident management and coordinate recovery efforts., • Perform Root Cause Analysis (RCA) and implement preventive actions., • Establish proactive monitoring and alerting mechanisms., • Define and track platform SLAs, KPIs, and operational metrics., • Analyze trends and recommend improvements for platform stability., • Ensure capacity planning and performance optimization., • Drive automation of operational activities using Infrastructure as Code (IaC)., • Support CI/CD processes and release deployments., • Implement operational automation using Terraform, CloudFormation, Ansible, Python, and Shell Scripting., • Ensure cloud environments adhere to security policies and compliance requirements., • Review IAM configurations, access controls, and overall security posture., • Collaborate with security teams to remediate vulnerabilities and audit findings., • Partner with application, DevOps, security, network, and business teams., • Provide regular operational reports and service review updates., • Lead customer and stakeholder communications during major incidents and service reviews. Required Technical Skills: • AWS Services., • EC2., • S3., • VPC., • IAM., • RDS., • Lambda., • Route 53., • ELB / ALB / NLB., • CloudWatch., • CloudTrail., • Auto Scaling., • SNS / SQS., • EKS / ECS., • Linux (RHEL, Amazon Linux, Ubuntu)., • Windows Server., • Client ., • Datadog., • Dynatrace., • Prometheus., • Grafana., • ELK Stack., • Terraform., • CloudFormation., • Ansible., • Jenkins., • GitHub., • GitLab., • Azure DevOps., • Python., • Shell Scripting., • PowerShell., • Amazon RDS., • MySQL., • PostgreSQL., • DynamoDB. Leadership Responsibilities: • Manage and coach a team of cloud support engineers., • Conduct performance reviews and development planning., • Drive shift governance and support coverage planning., • Ensure adherence to operational SLAs and OLAs., • Lead major incident bridges and stakeholder communications., • Drive continuous service improvement initiatives. Required Qualifications: • Bachelor's degree in Computer Science, Information Technology, or a related discipline., • 8+ years of IT infrastructure and production support experience., • 5+ years of hands-on AWS cloud operations experience., • Experience leading platform support teams in a production environment., • Strong understanding of cloud networking, security, and infrastructure architecture., • Experience working within ITIL-based service management environments., • Excellent communication, leadership, and stakeholder management skills. Preferred Certifications: • AWS Certified Solutions Architect Professional., • AWS Certified SysOps Administrator Associate., • AWS Certified DevOps Engineer Professional., • AWS Certified Security Specialty., • ITIL Foundation Certification. Key Competencies: • AWS Cloud Operations Leadership., • Production Support Management., • Incident & Problem Management., • Platform Reliability Engineering., • Site Reliability Engineering (SRE)., • Team Leadership & Mentoring., • Stakeholder Management., • Automation & Continuous Improvement., • Cloud Security & Governance., • Performance Optimization. Nice to Have: • Experience with Kubernetes (EKS) and container platforms., • Exposure to FinOps and AWS cost optimization practices., • Multi-cloud experience (Azure and/or GCP)., • Knowledge of SRE practices and observability frameworks., • Experience supporting global 24x7 operations. Benefits: Our Benefits Include: • Medical, Dental, and Vision Insurance, • 401(k) Retirement Plan, • Health Savings Account (HSA), • Disability Insurance (Short-Term and Long-Term), • Life and AD&D Insurance, • Paid Sick Leave (where required by applicable state or local law), • Supplemental Insurance Plans, • Identity Theft Protection, • Pet Insurance, • Employee Wellness Programs, • Employee Assistance Program (EAP), • Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Job Description Cleanslate is actively recruiting a Business Systems Manager to join our office in Linden, NJ! Cleanslate is a leading provider of cleaning and hygiene solutions to the institutional, commercial, and retail markets since 2004. Our focuses include manufacturing and distribution of products as well as service and training for our customers. We strive to exceed our objectives of helping to drive greater customer satisfaction. What We Offer • Weekly pay, • Employer subsidized Health, and Dental., FREE Vision, and Life Insurance, • Generous 401(k) Matching, • Paid Holidays, • Paid Time Off as well as paid birthday time off Position Overview This role owns operational execution- keeping our business systems running, secure, documented, and continuously improving, and driving technology projects from kickoff to go-live. This is an execution and ownership role, not a strategy role. You will be given direction on priorities and architecture; your job is to make things happen reliably, communicate proactively when something is off-track, and never let scope or risk go unspoken. Responsibilities Systems Administration: • Serve as primary administrator across core business systems (Salesforce, Freshdesk, Monday.com, and supporting platforms)., • Manage user provisioning, deprovisioning, permissions, and access audits., • Troubleshoot day-to-day issues and coordinate with vendors on fixes, upgrades, and maintenance windows., • Maintain living documentation for every system you administer- configuration, processes, and known issues. Project Coordination: • Run technology and systems projects end-to-end: planning, timeline, testing, implementation, and vendor coordination., • Track milestones and proactively flag schedule or scope risk before it becomes a surprise., • Support new system rollouts and enhancements identified by the Director. Salesforce Administration: • Own configuration, workflows, page layouts, and user management., • Build and maintain reports and dashboards for business stakeholders., • Partner with the Director to scope and deliver ongoing enhancements. Skills/Attributes • 5-8 years of experience spanning IT systems administration, Salesforce administration, and/or technical project coordination., • Salesforce Certified Administrator required; Advanced Administrator certification a strong plus., • Hands-on experience with a business ERP (SAP Business One or similar) preferred., • Working familiarity with BI/reporting tools (Power BI or similar) and helpdesk/ticketing platforms (Freshdesk/Freshservice or similar)., • Track record of managing multi-stakeholder projects from scoping through go-live., • Excellent written communication; comfortable structuring updates around problem, action taken, and resolution., • A demonstrated habit of surfacing problems early rather than absorbing or quietly managing around them. Schedule: Monday-Friday 8:30AM-5:00PM Pay Range: $70,000-120,000 D.O.E.

Job Description Business Development Administrator The Business Development Administrator provides operational, administrative, and relationship management support to the Business Development team. This role is responsible for coordinating conference and event activities, supporting new facility onboarding processes, maintaining customer relationships, assisting with contracts and credentialing, and ensuring seamless execution of business development initiatives. The Business Development Administrator serves as a key liaison between operations, clinical teams, facility leadership, and the sales organization to support growth, client retention, and market expansion. Essential Functions: Business Development Administrative Support • Provide administrative support to the Business Development team., • Assist with scheduling meetings, maintaining calendars, coordinating customer communications, and managing follow-up activities., • Prepare reports, presentations, meeting materials, and business development documentation as needed., • Maintain accurate records and activity tracking within CRM and other company systems., • Coordinate internal communications related to growth initiatives and onboarding activities. Conference and Event Coordination • Manage conference and event logistics, including registration, marketing materials, booth coordination, and attendee tracking., • Coordinate travel arrangements, hotel accommodations, transportation, and event schedules for Business Development team members., • Conduct pre-conference outreach to schedule meetings with prospective customers and invite attendees to company-sponsored events and booth activities., • Manage post-conference follow-up communications, meeting scheduling, and lead tracking activities from conferences., • Coordinate event-related marketing materials and promotional activities. Travel and Logistics Coordination • Track conference deadlines, registration requirements, and sponsorship deliverables to ensure timely completion., • Coordinate shipment and delivery of booth materials, promotional items, marketing collateral, and event supplies to conference venues., • Assist with planning annual conference calendars and maintaining event schedules for the Business Development department., • Coordinate team dinners, customer engagement events, networking receptions, and meeting locations during conferences and trade shows., • Monitor travel budgets and provide administrative support to help maximize cost-effective travel planning. Customer and Facility Relationship Management • Maintain regular communication with facility leadership and key stakeholders after the contract is sent to ensure smooth launch., • Conduct structured customer follow-up calls at 30-, 60-, and 90-day intervals following implementation or service launches., • Monitor leadership transitions and organizational changes within facilities and corporations to identify expansion opportunities via LinkedIn and relationships for growth opportunities. New Facility Onboarding Support • Coordinate onboarding activities for newly contracted facilities., • Assist with obtaining and tracking contract documentation., • Facilitate EMR access and integration requests and onboarding requirements for clinical and operational teams., • Support credentialing and enrollment processes for new facilities., • Coordinate communication between internal departments and facility leadership during implementation., • Monitor onboarding milestones to ensure timely facility launch and operational readiness. Facility Launch Support • Assist with planning and execution of new facility launches., • Support project timelines and implementation checklists., • Participate in launch meetings when needed. Lead Development and Market Support • Follow up with conference attendees who were not engaged onsite to schedule future conversations., • Contact individuals who participate in raffles, booth activities, or marketing campaigns and facilitate introductions to the appropriate Business Development representative., • Support business development efforts at networking events or health fairs in markets without dedicated field coverage., • Identify opportunities resulting from leadership movement between organizations and facilities., • Gather market intelligence and customer feedback to support strategic growth initiatives. Supervisor Responsibilities: N/A – this is an individual-contributor role with no direct reports. Qualities & Skills: • Highly organized, with strong attention to detail and the ability to manage multiple priorities and deadlines simultaneously., • Excellent written and verbal communication skills., • Professional, customer-service-oriented demeanor in interactions with facility leadership, customers, and internal teams., • Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint) and CRM systems., • Strong follow-through, responsiveness, and sense of ownership over assigned tasks., • Ability to work both independently and collaboratively in a fast-paced environment., • Discretion in handling confidential business and customer information. Education & Experience: • High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred., • Minimum of two (2) years of administrative, sales support, or business development support experience., • Experience in healthcare, behavioral health, or skilled nursing environments preferred., • Experience coordinating conferences, events, or business travel preferred., • Experience with CRM platforms, Hubspot Preferred, • Ability to travel occasionally for conferences, trade shows, and events. Key Performance Indicators: • Timely completion of onboarding and credentialing support activities., • Successful coordination of conferences and events., • Completion of 30-, 60-, and 90-day customer follow-ups., • Lead follow-up and conversion support metrics., • Accuracy and completeness of CRM and administrative documentation., • Responsiveness to Business Development team support requests.

Job Description The Office Administrator in Early Childhood Education plays a crucial role in ensuring the smooth operation of the administrative functions of an early childhood education center. This position involves managing office tasks, supporting staff, maintaining records, and providing excellent customer service to parents, staff, and children. The ideal candidate will be organized, detail-oriented, and have a passion for early childhood education. Key Responsibilities: Administrative Support: • Manage front desk operations, including answering phones, greeting visitors, and handling inquiries., • Maintain accurate and up-to-date records, including student files, attendance records, and staff files., • Coordinate and schedule appointments, meetings, and events., • Communication:, • Serve as the primary point of contact for parents and guardians, providing information and assistance as needed., • Communicate effectively with staff, parents, and external agencies., • Distribute newsletters, announcements, and other communication materials., • Financial Management:, • Handle billing and invoicing for tuition and other fees., • Manage petty cash and reconcile accounts., • Assist with budget preparation and monitoring., • Enrollment and Registration:, • Manage student enrollment and registration processes., • Maintain waitlists and coordinate enrollment of new students., • Ensure all necessary documentation is completed and filed appropriately., • Office Management:, • Order and maintain office supplies and equipment., • Ensure the office area is clean, organized, and welcoming., • Oversee maintenance and repair of office equipment., • Compliance and Record Keeping:, • Ensure compliance with all local, state, and federal regulations., • Maintain confidentiality of all records and information., • Prepare and submit required reports and documentation., • Support to Staff:, • Assist teachers and staff with administrative tasks as needed., • Coordinate staff schedules and handle substitute arrangements., • Support the onboarding process for new staff members. Qualifications:High school diploma or equivalent; Associate's or Bachelor's degree preferred. • Minimum of 2 years of administrative experience, preferably in an educational or childcare setting., • Proficiency in Microsoft Office Suite (Word, Excel, Outlook)., • Excellent organizational and multitasking skills., • Strong written and verbal communication skills., • Ability to maintain confidentiality and handle sensitive information., • Friendly and professional demeanor.Physical Requirements:, • Ability to sit for extended periods., • Ability to lift and carry office supplies and equipment as needed (up to 20 pounds).Work Schedule:, • Part-Time, Monday to Friday. Must be available 2:00pm - 7:30pm., • Occasional evenings or weekends may be required for special events.Compensation:, • Salary commensurate with experience., • Benefits package including health insurance, retirement plan, and paid time off.

Job Description This Office Administrator position is primarily remote; however, candidates must reside in New Jersey and be available to attend occasional in-person meetings or work at our Jersey City office as needed. Position Overview Voda Cleaning & Restoration is seeking a highly motivated and organized Office Assistant – Revenue, Marketing & Business Development Coordinator whose primary focus is converting incoming leads into booked appointments while supporting marketing and business development initiatives that drive company growth. This role serves as the first point of contact for customers, manages lead follow-up efforts, supports referral partner relationships, coordinates local marketing activities, and helps maximize revenue opportunities across our cleaning and restoration divisions. About Voda Cleaning & Restoration Voda Cleaning & Restoration specializes in water damage restoration, mold remediation, fire and smoke damage restoration, carpet cleaning, upholstery cleaning, tile and grout cleaning, and specialty cleaning services. We are committed to delivering exceptional customer service and helping homeowners and businesses recover quickly and effectively from property damage. Lead Management & Revenue Generation · Answer incoming phone calls, website inquiries, and customer requests promptly and professionally. · Convert inbound leads into scheduled inspections, estimates, and service appointments. · Follow up with unbooked leads and estimate opportunities to maximize conversion rates. · Maintain accurate customer and lead records in CRM and scheduling systems. · Identify opportunities to cross-sell and upsell cleaning and restoration services. · Track lead sources and customer interactions. Marketing & Business Development Support · Assist with local marketing campaigns, community outreach efforts, and promotional activities. · Coordinate and schedule social media content. · Support customer review generation and reputation management initiatives. · Assist with email marketing campaigns and customer communications. · Coordinate company participation in networking events and community events. Business Development & Relationship Management · Assist in identifying and developing new business opportunities within residential and commercial markets. · Support outreach efforts to property managers, insurance agents, real estate professionals, facility managers, plumbers, HVAC contractors, and other referral partners. · Coordinate follow-up communications with prospective referral sources and strategic partners. · Maintain and update referral partner and prospect databases. · Schedule and support business development meetings, networking events, and community outreach activities. · Track referral activity, lead sources, and partnership performance. · Support implementation of customer retention and referral programs. · Identify opportunities to strengthen customer relationships and increase repeat business. Customer Service · Deliver exceptional customer service throughout every customer interaction. · Handle customer inquiries, scheduling requests, and service-related questions. · Address customer concerns professionally and escalate issues when necessary. Administrative Support · Manage office communications, scheduling, calendars, and administrative tasks. · Prepare and maintain customer records, reports, and documentation. · Assist with data entry, invoice support, and customer correspondence. Team Support & Operations Coordination · Coordinate schedules between customers, technicians, and management. · Support field staff by ensuring accurate communication and appointment details. · Assist with operational projects and process improvements. Qualifications Required: · High school diploma or equivalent. · 2+ years of experience in customer service, administrative support, inside sales, appointment setting, or a related role. · Strong verbal and written communication skills. · Excellent organizational and time-management abilities. · Proficiency with Microsoft Office. Preferred: · Experience in restoration, cleaning, construction, home services, or related industries. · CRM and scheduling software experience. · Social media and marketing support experience. · Sales, lead generation, or appointment-setting experience. Key Performance Indicators (KPIs) · Lead-to-appointment conversion rates · Booked appointments · Revenue generated from inbound leads · Referral-generated leads and booked appointments · Growth in referral partner relationships · Customer retention and repeat service rates · Marketing engagement and campaign support · CRM accuracy and administrative performance Compensation & Benefits · Competitive hourly wage based on experience · Performance bonuses tied to lead conversion, bookings, and revenue goals · Paid time off · Paid holidays · Professional development opportunities · Career advancement potential within a growing company \nCompany Description An opportunity to join one of the fastest growing cleaning and restoration businesses in the United States. Voda Cleaning and Restoration is a premier provider in the cleaning and restoration industry, known for delivering exceptional services across residential and commercial sectors. With a commitment to excellence and a focus on sustainable practices, Voda utilizes the latest technologies and techniques to ensure optimal results. Our team of certified professionals is dedicated to restoring safety and beauty to environments affected by water, fire, and mold damage, ensuring customer satisfaction through every step of the process. An opportunity to join one of the fastest growing cleaning and restoration businesses in the United States. Voda Cleaning and Restoration is a premier provider in the cleaning and restoration industry, known for delivering exceptional services across residential and commercial sectors. With a commitment to excellence and a focus on sustainable practices, Voda utilizes the latest technologies and techniques to ensure optimal results. Our team of certified professionals is dedicated to restoring safety and beauty to environments affected by water, fire, and mold damage, ensuring customer satisfaction through every step of the process.

Pay Range: $55.00hr - $60.00hr Job Overview: Seeking an experienced Technical Architect to provide technical leadership, architecture guidance, and L3 production support for enterprise content management and document processing platforms. The role is responsible for ensuring platform stability, resolving complex issues, supporting upgrades and migrations, and driving operational excellence. Key Responsibilities: Provide L2.5 / L3 production support and technical leadership for content management platforms. Lead troubleshooting and resolution of critical production incidents. Support platform upgrades, patches, migrations, and release activities. Design and review technical solutions to improve performance, scalability, and reliability. Manage content repositories, workflows, lifecycles, and security configurations. Collaborate with business users, development teams, infrastructure teams, and vendors. Perform root cause analysis and implement preventive measures. Monitor application health and proactively address operational risks. Maintain architecture documentation, support procedures, and operational runbooks. Ensure compliance with security, audit, and regulatory requirements. Required Skills: 14+ years of experience in application support, technical architecture, or platform support. Strong hands-on experience with: Strong understanding of repository administration and content management concepts. Experience with SQL and database troubleshooting (Oracle/SQL Server). Knowledge of Windows and Linux server environments. Experience with REST APIs, web services, and application integrations. Familiarity with incident, problem, change, and release management processes (ITIL). Documentum LSQM D2. Documentum Content Server. xPlore. Documentum Administrator (DA). Documentum Foundation Classes (DFC). Content Transformation Services (CTS). Documentum Workflows & Lifecycles. OpenText Input Accel. Extensive experience in AWS Services - EKS, RDS, etc. Good to Have Skills: OpenText Life Sciences Solutions (LS REST). DocuVela Sync. Content and document migration experience. Azure or AWS cloud exposure. Monitoring tools such as Dynatrace, SRE. Experience working in life sciences / pharmaceutical environments. ITIL Foundation. Key Competencies: Strong troubleshooting and analytical skills. Ability to lead critical incident management and stakeholder communications. Excellent communication and collaboration skills. Strong documentation and governance capabilities. Continuous improvement and automation mindset. Primary Focus: OpenText Documentum LSQM D2 architecture, OpenText InputAccel/Captiva, production support, integrations, upgrades, and operational excellence. Secondary Skills: LS REST. Content migration technologies. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Job Description Care Coordinator Job Description Position Title: Care Coordinator Reports To: Administrator/Office Manager Department: Home Health Care Operations Employment Type: Full-Time Work Hours: Monday–Friday, 9:00 AM – 2:00 PM Position Summary The Care Coordinator is responsible for coordinating patient care services, managing caregiver schedules, maintaining client records, and ensuring effective communication between patients, caregivers, families, referral sources, and agency staff. The Care Coordinator plays a key role in ensuring high-quality care and compliance with agency policies and state regulations. Essential Duties and Responsibilities Patient Care Coordination • Coordinate and schedule home care services for clients., • Match caregivers with clients based on care needs, availability, and compatibility., • Conduct client intake and service coordination activities., • Monitor client satisfaction and address concerns promptly., • Communicate regularly with clients, family members, and caregivers. Staffing and Scheduling • Create and maintain caregiver schedules., • Arrange coverage for call-outs, emergencies, and schedule changes., • Monitor employee attendance and punctuality., • Ensure adequate staffing coverage for all assigned cases. Administrative Responsibilities • Maintain accurate client and employee records., • Process admissions, discharges, and service changes., • Verify authorizations, insurance information, and service hours., • Prepare and organize paperwork for audits and surveys., • Ensure all documentation is complete and compliant. Communication and Customer Service • Answer incoming phone calls and respond to inquiries professionally., • Communicate with insurance companies, case managers, hospitals, and referral sources., • Resolve service issues and escalate concerns when necessary., • Provide excellent customer service to clients and caregivers. Compliance and Quality Assurance • Ensure compliance with agency policies and state regulations., • Monitor caregiver credentials, licenses, and certifications., • Assist with quality improvement and performance improvement activities., • Track incident reports and follow-up actions., • Maintain HIPAA confidentiality standards. Qualifications • High School Diploma or GED required; Associate's Degree preferred., • Previous experience in home health care, healthcare administration, staffing, or customer service preferred., • Knowledge of home care regulations and procedures., • Experience with scheduling software and electronic medical records., • Proficiency in Microsoft Word, Excel, Outlook, and HHAeXchange. Required Skills • Excellent communication and interpersonal skills., • Strong organizational and time management abilities., • Ability to multitask in a fast-paced environment., • Attention to detail and accuracy., • Problem-solving and critical-thinking skills., • Professionalism and confidentiality., • Ability to work independently and as part of a team. Physical Requirements • Ability to sit, stand, and use office equipment for extended periods., • Ability to lift up to 15 pounds occasionally., • Ability to perform administrative and computer-based tasks throughout the workday. Performance Expectations • Maintain accurate and timely documentation., • Ensure timely staffing and schedule coverage., • Promote patient satisfaction and caregiver retention., • Maintain compliance with all agency policies and regulatory requirements., • Demonstrate professionalism, reliability, and excellent customer service at all times. High Class Home Health Care is an Equal Opportunity Employer and is committed to providing quality care and exceptional service to our clients and community.

Title:: Senior Desktop Engineer (Intune, Citrix, Microsoft 365) Location: Jersey City, NJ Type: Hybrid ( 3 days onsite) Terms - 3 Months Contract to Hire \n Pay Rate: $50/hr-$55/hr Salary: $95K-$120K base+ 10% Bonus The team is looking to add a Level 2/Level 3 Windows Desktop Administrator to support a rapidly growing user base that has more than doubled over the past year.\n \n The role is heavily focused on supporting Windows 11 laptops, Citrix-hosted VDI, Microsoft Intune, and Microsoft 365.\n \n \n The individual will serve as the primary point of contact for endpoint issues, troubleshoot problems, perform deployments, onboard and offboard users, and escalate infrastructure issues to specialized teams when necessary.\n \n \n Must-Have Technical Skills \n\n • Strong experience supporting Windows 11 desktops and laptops.\n, • Hands-on administration and support of Microsoft Intune (device deployment, Autopilot, endpoint management, onboarding/offboarding).\n, • Experience supporting Citrix Virtual Desktop Infrastructure (VDI).\n, • Microsoft 365/Exchange Online administration and support.\n, • Level 2/Level 3 desktop troubleshooting experience.\n, • Experience deploying and provisioning endpoint devices.\n, • Ability to recognize when issues require escalation to infrastructure teams.\n \n Preferred / Nice-to-Have Skills \n\n • Intune engineering and application deployment experience.\n, • PowerShell scripting (preferred, not required).\n, • Understanding of Active Directory and Group Policy (GPO).\n, • Experience supporting developer workstations and development tools.\n, • Mobile device management for iPhones, iPads, and Android devices through Intune.\n, • Experience migrating on-premises VDI environments to cloud-based solutions (future initiative).\n, • Familiarity with endpoint security platforms (vendor experience is transferable).\n Soft Skills They Are Looking For \n\n • Excellent customer service and communication skills.\n, • Comfortable supporting everyone from executives and C-level leadership to end users.\n, • Strong troubleshooting and analytical abilities.\n, • Ability to work independently in a small team.\n, • Adaptable with a willingness to learn new technologies.\n, • Calm under pressure during mission-critical production issues.\n, • Follows documented procedures and delivers consistent solutions.\n \n \n Estimated Min Rate: $50.00\n Estimated Max Rate: $55.00\n \n \n What’s In It for You? We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:\n \n \n\n • Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)\n, • Health Savings Account (HSA) (for employees working 20+ hours per week)\n, • Life & Disability Insurance (for employees working 20+ hours per week)\n, • MetLife Voluntary Benefits\n, • Employee Assistance Program (EAP)\n, • 401K Retirement Savings Plan\n, • Direct Deposit & weekly epayroll\n, • Referral Bonus Programs\n, • Certification and training opportunities\n\n Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply. \n Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. \n Visit https://www.yoh.com/applicants-with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process. \n For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. \n It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. \n By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh’s hiring clients’ preferences. To learn more about Yoh’s privacy practices, please see our Candidate Privacy Notice: https://www.yoh.com/privacy-notice \n Stay Safe During Your Job Search Fraudulent recruiting communications have become increasingly common. Emails from Yoh recruiters will only come from an @yoh.com email address. Yoh will never ask candidates to pay fees, purchase equipment, send gift cards, or transfer funds as part of the recruiting or hiring process. If you receive a communication that appears suspicious or requests payment, contact Yoh directly before responding or sharing personal information.

Job DescriptionJob SummaryWe are seeking an outgoing and energetic Promoter and Financial Administrator to join our team. In this role, you will promote our products and services and act as the face of our brand. Your responsibilities will include making presentations, networking with potential customers, generating excitement around our Hydraulic products and services, qualifying sales prospects, scheduling meetings,, quoting, providing general administrative support to our employees, invoicing, collection, and billing. The person should have experience with a variety of office software (email tools, spreadsheets, and QuickBooks) and help to improve company procedures and day-to-day operations. Responsibilities • Conduct presentations regarding our products and services, • Network and develop relationships with potential and existing customers, • Use word-of-mouth marketing to increase brand awareness, • Ensure that all items are invoiced and billed on time, • Account Receivable/Collection, • Answering phone, • Ordering Parts, • QuotationQualifications, • Previous experience as a Promoter or a similar position is preferred, • Strong customer service skills, • An engaging, friendly disposition, • QuickBooks: 1 year (Required), • Knowledge of hydraulic systems, • Account Receivable/Collection, • Fluent in English

Job Description Department: Administration / Guest Services Reports To: Administrator or Designee Status: Full-Time Job Summary The Concierge serves as the welcoming face of the skilled nursing and rehabilitation facility. This role is responsible for creating a warm, professional, and supportive first impression for residents, families, visitors, and vendors while assisting with non-clinical needs and enhancing the overall resident and family experience. The Concierge plays a key role in customer service, communication, and coordination within the facility. Essential Duties and Responsibilities • Greet residents, families, visitors, and guests in a courteous, compassionate, and professional manner, • Serve as the primary point of contact, • Assist residents and families with general questions, directions, and facility information, • Coordinate visitation logistics and ensure compliance with facility policies and safety procedures, • Support admissions, discharges, and tours by welcoming new residents and families and assisting as directed, • Communicate resident or visitor concerns to appropriate departments promptly and professionally, • Monitor lobby and common areas to ensure a clean, safe, and welcoming environment, • Collaborate with nursing, social services, activities, and administration to enhance resident satisfaction, • Uphold resident rights, dignity, and confidentiality at all times, • Adhere to HIPAA regulations and facility privacy policies, • Perform other duties as assigned to support facility operations and resident experience Qualifications • Previous experience in customer service, hospitality, healthcare, or senior care preferred, • Strong interpersonal and communication skills, • Ability to interact compassionately with elderly residents and their families, • Professional appearance and demeanor, • Basic computer skills (email, phone systems, scheduling software), • Ability to multitask and remain calm in a fast-paced healthcare environment Hours 9am-5pm

The Office Administrator ("OA") provides customer service, administration and supervision of the local NACA office.

At Neuropath Healthcare Solutions, we provide comprehensive technology-driven healthcare solutions for healthcare organizations, including hospitals, long-term care, outpatient facilities, and residential treatment. We are focused on acquiring the best talent. We want our Client Services Administrator to be internally motivated and adaptive. We value our fast-paced team dynamic and are looking for individuals who embody our core values as a client-focused organization. Job Summary: Our Client Services Administrator will provide program coordination along with performing administrative functions for our clientele. They interact with Neuropath Healthcare Solutions clients by ensuring they receive the services they need and resolving any complaints. In addition, the ideal candidate should be comfortable speaking to customers, multitask efficiently, be organized, flexible and driven. Duties/Responsibilities: • Interacts with clients via telephone or email, to provide support and information on products or services., • Collects and enters requests for new or additional services., • Case assignments & Service Scheduling, • Fields client inquiries and complaints; when the issue is beyond the representative's knowledge, forwards to the assigned specialist or other appropriate staff., • Performs client satisfaction calls., • Ensures that appropriate actions are taken to resolve clients' problems and concerns., • Maintains client accounts and records of client interactions with details of inquiries, complaints, or comments., • Attends in-service training as required by regulation., • Adheres to all agency administrative and clinical policies and procedures., • Performs other related duties as assigned. Requirements: Salary starts at $20 per hour At least a year of relevant experience eClinical Works or similar EMR experience is required Must have experience in an office setting Onsite, Monday through Friday, from 9:00am to 5:00pm Must consent to and pass a formal background check including fingerprinting Skills/Abilities: Medical scheduling experience is required Healthcare or Behavioral Healthcare experience is required Excellent communication skills including active listening Ability to multitask Service-oriented and able to resolve customer grievances Proficient computer skills with the ability to learn new software Bilingual in Spanish, Portuguese, or Creole preferred Education and Experience: Associate's degree required; Bachelor's degree preferred. This is NOT an entry-level position, relevant experience is required when applying. We are open to referrals, please inquire about when speaking with your recruiter. Note: This position is initially temporary with the potential to become permanent. Benefits will be available following 90 days of successful employment.

Job ID: 29437409Reference Number: 26-01027Title: SFDC BALocation: Iselin, NJ, 08830Posted Date: 2026-10-08Contact: Deepak KumarContact Email: dipak@hanstaffing.comContact Phone: (551) 795-0621Company: HAN Staffing Salesforce Business Analyst Job DescriptionPosition : SFDC BA 3 Days work mode in a week- Palo Alto, CA Key Responsibilities: Lead end-to-end Salesforce project lifecycle, including planning, execution, monitoring, and closure.Collaborate with business stakeholders to define project scope, requirements, timelines, and deliverables.Coordinate with Salesforce admins, developers, architects, and third-party vendors to ensure seamless execution.Develop and maintain detailed project plans, including resource allocation, budgets, risks, and issue tracking.Facilitate Agile ceremonies (daily stand-ups, sprint planning, retrospectives) and ensure adherence to project methodology.Manage change requests, ensuring impact analysis and approvals are properly handled.Ensure compliance with Salesforce best practices, governance, and security standards.Provide regular status updates and executive-level reporting on project progress, risks, and dependencies.Drive user adoption by supporting training, change management, and stakeholder communications.Act as the escalation point for project-related issues and work to resolve them quickly.Support post-go-live hypercare, triage production defects, and manage enhancement requests within a structured release management cycle." Deep functional understanding of mid-term contract amendments, including add-ons, upsells, downgrades, early renewals, cancellations, and co-terming logic Partner with Sales Ops, Customer Success, and Finance to define key SaaS/recurring revenue metrics (e.g., ARR/MRR, Churn, Net Revenue Retention (NRR), and Renewal Rates) and reflect them in system reporting.Required Qualifications:Bachelor's degree in Computer Science, Business, Information Systems, or related field (MBA preferred).10+ years of project management experience, with at least 5 years managing Salesforce projects.Strong understanding of Salesforce ecosystem (Sales Cloud, Service Cloud, Marketing Cloud, CPQ, etc.).Experience with Agile and Waterfall methodologies; Scrum Master or PMP certification is a plus.Salesforce certifications (Administrator, Platform App Builder, or Project Manager/Consultant credentials preferred).Excellent stakeholder management, communication, and presentation skills.Strong problem-solving skills with the ability to manage competing priorities in a fast-paced environment.Preferred Skills:Experience with tools such as JIRA, Asana, or MS Project for project tracking.Familiarity with Salesforce integration tools ( Netsuite).Exposure to release management and DevOps tools (Copado).Ability to manage vendor relationships and contracts.

Verisk is seeking an experienced Contract Administrator to play a critical role in supporting our business through the drafting, negotiation, and management of complex commercial agreements. In this highly visible position, you will partner with teams across Sales, Finance, Product, Privacy, Security, Compliance, and Legal to help drive business objectives while mitigating risk. The ideal candidate combines strong contract law expertise with exceptional communication, analytical, and relationship-building skills, enabling them to navigate complex negotiations, manage multiple priorities, and deliver practical, business-focused solutions. If you are a proactive, detail-oriented professional who enjoys solving problems, influencing outcomes, and contributing to a culture of integrity and operational excellence, we encourage you to join our team. • Independently draft, negotiate, and review contracts, as well as update and revise contract templates, pertaining to new and existing products, including but not limited to the following contract types: MSAs, SOWs, DPAs / DSAs, NDAs, SLAs, and other software and/or data licensing agreements, • Balance effectively and efficiently multiple agreement negotiations simultaneously with limited oversight; multitask and accomplish assignments under the limited supervision of a senior contract attorney, • Independently determine the proper form of agreement for any contractual situation based on a superior understanding of Verisk's products and services, contract law, contract language, and the insurance industry, • Work independently, as well as on a team, during the contract negotiation process; proactively pull in and collaborate with various Subject Matter Experts (including, but not limited to: Finance, Insurance, Risk and Security, Privacy, Compliance, Audit, product owners) during appropriate junctures to ensure result of effective agreements with properly mitigated risk, • Understand, apply, and incorporate Verisk's standard contracting playbook as appropriate during the contract negotiation lifecycle; also, contribute directly to the playbook based on expertise and contractual experience, • Identify legal issues and creatively navigate through difficult circumstances with your counterpart (i.e., customer's Procurement representative, contract administrator or legal counsel) and successfully arrive at resolutions on contract language and positions; identify complex concerns both arising from the customer and sales, and seek to understand a customer's position behind a redline and offer alternative acceptable language when possible, • Independently quality check all assigned requests and agreements; ensure that all applicable approvals are in place prior to final execution, • Conduct and produce findings in response to post-execution contract research requests, e.g., identify specific legal terms within or across one or more contracts, • Apply and maintain a general (high-level) understanding of the latest and current applicable laws and regulations applicable to Verisk products, including GLBA, FCRA, GDPR, CPPA/CPRA, HIPAA; proactively stay up-to-date on changes to such applicable laws, • Maintain the highest level of integrity and sensitivity to confidential information, • Track contract progress and proactively follow up on outstanding items as needed, • Effectively adhere to, implement, and/or improve contracting reporting and workflows, using company tools and technology (including CLM and CRM systems), • Manage excellent working relationships with Verisk internal stakeholders (i.e., Sales, product owners, business units, Finance, Customer Service, Compliance, Audit, Claims Senior Leadership, and other functional departments), • Complete all ad hoc projects, special projects, and other duties as assigned, • Complete all goals and responsibilities, set on an annual basis and as determined by you and/or your Manager, • Bachelor's degree required and JD degrees preferred, with 5+ years of experience reviewing, drafting, negotiating, and managing contracts, • Bar admission is advantageous but not required, • Ability to think logically and quickly, with ability to promptly resolve and turn around contracts, • Strong written and verbal communication skills, • Superb understanding of contract law, contract language and principles, and applicable legislation, • High degree of understanding of common issues and concerns with services, sales departments, and complex customers, • Must excel in working in a highly collaborative environment while independently managing a large workload, • Self-driven and must exhibit initiative and assertiveness in obtaining information needed to proceed with requests and assignments, • Independently accomplish contract matters and tasks with limited supervision by a senior contract attorney, • Excellent project management skills with superior attention to detail; strong organization, facilitation, time management, planning, problem solving, and analytical skills required, • Outstanding interpersonal and relationship building skills, with the ability to mentor and advise new and/or more junior contract administrators, • Strong organizational skills with the ability to prioritize and be detail-orientated to effectively and efficiently manage responsibilities, • Possess the highest level of integrity and sensitivity to confidential information, • Superior communication skills, both oral and written, and the ability to liaise comfortably with all levels of staff and management, • Ability to pivot and adapt to changing situations or urgent requests that may arise with little or no notice, • Process-forward and technically competent with various software programs, including but not limited to: Microsoft Office web-based and desktop applications (Word, Excel, PowerPoint, Outlook, Teams, SharePoint), as well as CRM and CLM systems

Verisk is seeking an experienced Contract Administrator to play a critical role in supporting our business through the drafting, negotiation, and management of complex commercial agreements. In this highly visible position, you will partner with teams across Sales, Finance, Product, Privacy, Security, Compliance, and Legal to help drive business objectives while mitigating risk. The ideal candidate combines strong contract law expertise with exceptional communication, analytical, and relationship-building skills, enabling them to navigate complex negotiations, manage multiple priorities, and deliver practical, business-focused solutions. If you are a proactive, detail-oriented professional who enjoys solving problems, influencing outcomes, and contributing to a culture of integrity and operational excellence, we encourage you to join our team. Responsibilities: • Independently draft, negotiate, and review contracts, as well as update and revise contract templates, pertaining to new and existing products, including but not limited to the following contract types: MSAs, SOWs, DPAs / DSAs, NDAs, SLAs, and other software and/or data licensing agreements, • Balance effectively and efficiently multiple agreement negotiations simultaneously with limited oversight; multitask and accomplish assignments under the limited supervision of a senior contract attorney, • Independently determine the proper form of agreement for any contractual situation based on a superior understanding of Verisk's products and services, contract law, contract language, and the insurance industry, • Work independently, as well as on a team, during the contract negotiation process; proactively pull in and collaborate with various Subject Matter Experts (including, but not limited to: Finance, Insurance, Risk and Security, Privacy, Compliance, Audit, product owners) during appropriate junctures to ensure result of effective agreements with properly mitigated risk, • Understand, apply, and incorporate Verisk's standard contracting playbook as appropriate during the contract negotiation lifecycle; also, contribute directly to the playbook based on expertise and contractual experience, • Identify legal issues and creatively navigate through difficult circumstances with your counterpart (i.e., customer's Procurement representative, contract administrator or legal counsel) and successfully arrive at resolutions on contract language and positions; identify complex concerns both arising from the customer and sales, and seek to understand a customer's position behind a redline and offer alternative acceptable language when possible, • Independently quality check all assigned requests and agreements; ensure that all applicable approvals are in place prior to final execution, • Conduct and produce findings in response to post-execution contract research requests, e.g., identify specific legal terms within or across one or more contracts, • Apply and maintain a general (high-level) understanding of the latest and current applicable laws and regulations applicable to Verisk products, including GLBA, FCRA, GDPR, CPPA/CPRA, HIPAA; proactively stay up-to-date on changes to such applicable laws, • Maintain the highest level of integrity and sensitivity to confidential information, • Track contract progress and proactively follow up on outstanding items as needed, • Effectively adhere to, implement, and/or improve contracting reporting and workflows, using company tools and technology (including CLM and CRM systems), • Manage excellent working relationships with Verisk internal stakeholders (i.e., Sales, product owners, business units, Finance, Customer Service, Compliance, Audit, Claims Senior Leadership, and other functional departments), • Complete all ad hoc projects, special projects, and other duties as assigned, • Complete all goals and responsibilities, set on an annual basis and as determined by you and/or your Manager Qualifications: • Bachelor's degree required and JD degrees preferred, with 5+ years of experience reviewing, drafting, negotiating, and managing contracts, • Bar admission is advantageous but not required, • Ability to think logically and quickly, with ability to promptly resolve and turn around contracts, • Strong written and verbal communication skills, • Superb understanding of contract law, contract language and principles, and applicable legislation, • High degree of understanding of common issues and concerns with services, sales departments, and complex customers, • Must excel in working in a highly collaborative environment while independently managing a large workload, • Self-driven and must exhibit initiative and assertiveness in obtaining information needed to proceed with requests and assignments, • Independently accomplish contract matters and tasks with limited supervision by a senior contract attorney, • Excellent project management skills with superior attention to detail; strong organization, facilitation, time management, planning, problem solving, and analytical skills required, • Outstanding interpersonal and relationship building skills, with the ability to mentor and advise new and/or more junior contract administrators, • Strong organizational skills with the ability to prioritize and be detail-orientated to effectively and efficiently manage responsibilities, • Possess the highest level of integrity and sensitivity to confidential information, • Superior communication skills, both oral and written, and the ability to liaise comfortably with all levels of staff and management, • Ability to pivot and adapt to changing situations or urgent requests that may arise with little or no notice, • Process-forward and technically competent with various software programs, including but not limited to: Microsoft Office web-based and desktop applications (Word, Excel, PowerPoint, Outlook, Teams, SharePoint), as well as CRM and CLM systems

Job DescriptionDescription: R.A.S. Logistics is a leader in the logistics industry providing final mile delivery services and we continue to grow thanks to the experience and excellent customer service of our staff. Position Summary: The Logistics Office Administrator is responsible for coordinating daily driver schedules, managing delivery routes, and ensuring timely, accurate communication between drivers, customers, and internal teams. This role plays a critical part in maintaining operational efficiency, resolving delivery issues, and ensuring compliance with company and regulatory requirements. (Logistics Dispatch Office Administration Preferred) Key Responsibilities: • Schedule, assign, and monitor daily delivery routes for drivers to ensure timely and accurate deliveries., • Serve as the primary point of contact for drivers, addressing questions, route changes, and delivery updates., • Communicate proactively with customers regarding delivery status, delays, or special instructions., • Maintain accurate dispatch logs, driver records, and delivery documentation in company systems., • Coordinate with warehouse staff to ensure orders are staged and ready for dispatch., • Monitor GPS tracking systems to ensure efficient route management and compliance with driving hours., • Address and resolve operational issues quickly to minimize disruptions., • Assist in onboarding new drivers, including providing route training and ensuring completion of necessary forms., • Support compliance with DOT and safety regulations by maintaining accurate records and reporting requirements., • Prepare and submit operational reports to management as required. Requirements: Qualifications: • High school diploma or equivalent, • Previous experience in dispatch, logistics, or transportation administration required., • Strong organizational and multitasking skills with attention to detail., • Excellent communication and problem-solving abilities., • Proficient in Microsoft Office Suite (Word, Excel, Outlook) and dispatch/logistics software., • Ability to work effectively in a fast-paced, high-pressure environment., • Knowledge of DOT regulations and transportation compliance is a plus. Work Environment: • Office-based role with frequent communication with drivers, customers, and warehouse staff., • May require occasional overtime or weekend work to meet operational needs. Physical Requirements: • Ability to sit and work at a computer for extended periods., • Light lifting of office materials and supplies may be required. Office Administrator benefits include the following. • Excellent base wage, • Insurance available 1st of month after 30 days; Retirement plan available 1st of month after 90 days; Retirement match provided after 1 year, • Affordable Medical, Dental and Vision Insurance., • Company provided life insurance and additional voluntary life insurance available., • Company provided short- and long-term disability., • Excellent 401k match of 100% on first 3% then 50% on next 2% R.A.S. Logistics is proud to be an Equal Opportunity employer.

Job DescriptionBenefits: • 401(k) Job Description We are looking for a responsible and driven Home Care Administrator to help manage day-to-day operations of our agency. The ideal candidate is detail-oriented, professional, and passionate about serving the community. Bilingual candidates are strongly encouraged to apply. No prior experience? No problem – we are willing to train the right candidate! Responsibilities: • Assist with daily office operations and administrative tasks, • Coordinate and schedule caregiver shifts and client visits, • Communicate with caregivers, clients, and families in a timely and professional manner, • Maintain accurate client records, files, and documentation, • Ensure compliance with state and agency policies, • Support recruitment, onboarding, and training of caregivers, • Monitor care plans and service delivery for quality and consistency, • Provide excellent customer service and respond to inquiries promptly Qualifications: • High School Diploma or equivalent (Associate’s or Bachelor’s degree a plus), • Strong organizational and communication skills, • Ability to multitask and work under pressure, • Comfortable with basic computer software (Microsoft Office, email, etc.), • Professional demeanor with a positive attitude, • Bilingual (English and Spanish ) preferred, • Previous home care or healthcare experience is a plus, but not required – we are willing to train! Benefits: • Paid training and onboarding, • Supportive work environment, • Opportunity for growth and advancement, • Flexible scheduling options, • Competitive compensation

AdvantageCare Physicians (ACPNY) is a primary and specialty care practice serving half a million patients across the New York metropolitan area. With more than 30 medical offices across New York City's five boroughs and Long Island, ACPNY is continually expanding our practice and enhancing our services for communities throughout New York. As we grow, our employees grow with us. Summary of Position The Care Team Associate II serves as a member of the Care Team in the treatment and care of patients who assists providers with clinical services and administrative tasks to support population health guided best in class care. The position works under the supervision of the Practice Administrator and in collaboration with the Nurse Manager. The Care Team Associate II must understand basic medical terminology, demonstrate customer service excellence, have the ability to recognize data reflective of the patient's status and inform the RN/LPN of his/her observations. Principal Accountabilities • Warmly greets and engages in friendly conversation with Advantage Care Physicians (ACP) patients and guests. Works with office staff to effectively communicate approximate wait times and maintains timely communication to patient and guests. Monitors patient flow in waiting room and assesses patients' and guests' needs as they wait. Proactively resolves patient flow issues related to registration, check-in, and check-out processes. Assists patients in resolving patient service or clinical issues as needed., • Answers telephones in a professional manner utilizing excellent customer service skills exhibited by courtesy, cooperative spirit, and tact when interacting with employees, patients and visitors. Utilizes standard ACP greeting at all times when answering the telephone. Schedules patient appointments accurately in computer system. Verifies insurance coverage, as required. Takes the initiative to resolve all patient concerns and issues., • Checks-in patients and prepares and processes appropriate forms. Serves as a reference source regarding hours of operation, directions, transportation and general ACP policies. Performs a complete registration of patient's demographic and financial information using electronic systems as needed. Responsible for the integrity of the data. Scans documents into the electronic systems, as assigned., • Checks-out patients at the end of the visit, verifying that patients have all required documentation prior to leaving the medical facility. Thanks patients as they leave and solicits feedback about the quality of service and experience., • Takes complete and accurate IB messages from all individuals contacting the medical facility by telephone, including messages related to patient needs intended for providers and clinical staff. Delivers messages to the intended recipient in a timely manner. Escalates calls pursuant to the ACPNY call escalation policy. Checks email correspondence, electronic task lists, and other written communication regularly throughout the business day to enable timely knowledge of and response to written correspondence., • Collects cash from patients for charges and co-payments and provides patient receipts. Completes all necessary documents for all payments accrued. Matches cash collected to receipts at end of session. Performs accurate end of day reconciliations. Makes reminder and "no show" calls. Prints schedules and confirms appointments. Sends correspondence to patients' residences in order to remind, recall or reschedule appointments., • Coordinates internal and external referrals to specialists by coordinating and scheduling all appointments, providing appointment date and time reminders, providing directions to the specialist's office and copies of any pertinent medical records or tests needed for the specialty appointment. Coordinates additional tests as needed. Utilizes the EPIC preferred provider list and/or external provider list for the coordination of referrals. When requested, provide patients with a list of three external specialists to satisfy their request to research and select their own specialty provider., • Reviews the referral WQ daily to address any referrals which may have been ordered in a non-face to face encounter, such as an in-basket message and proceeds to arrange these referrals. Acts as a liaison between ACPNY and external specialists for outpatient procedures performed at other facilities, i.e. interventional, surgical or other. Provides data as necessary and conducts all necessary follow up. Acts as the key point of reference to communicate with patients on pre-and post-referral appointment matters., • Assists care teams with campaigns/initiatives such as the Influenza program and the Health outcome survey and closing gaps in care. Provides information to patients and assists them in getting the care they need. Under the direction of the Practice Administrator, conducts regular outreach to identified "at- risk patients" to reduce unnecessary ED visits and admissions., • Maintains effective communication with patients, families, peers and other members of the health care team., • Attends all meetings as directed by practice administrator/designee. Demonstrates flexibility in the acceptance and completion of work assignments. Effectively takes action without being told (e.g., takes initiative) within the scope of his/her responsibilities. Recognizes and performs duties which need to be performed although not directly assigned. May be assigned, on a temporary and short-term basis, to other medical offices based on ACP's staffing need., • Demonstrates proficiency with computer systems (e.g., electronic practice management/electronic health record) within 3 months of training as evidenced by the following metrics: patient registration quality, time to check in, cash draw closing, referral WQ management Completes all tasks on the electronic system required for the job function consistently, accurately, and in a timely manner. Demonstrates professionalism in attitude, dress, decorum, and interaction with patients, clients and co-workers. Adheres to the ACP's dress code., • Arrives on time for assigned shift and maintains a punctuality and attendance record consistent with ACPNY Time and Attendance policies. Respects patient confidentiality and withholding restrictive information. Demonstrates good judgment, discretion and ability to problem solve. Contributes to a cooperative, friendly and mutually supportive work environment: a "team" player., • Participates and supports the care team in direct patient care under the supervision of an RN/LPN Supervisor. Performs duties involving direct patient care as assigned by the RN/LPN Supervisor/MD within the framework of ACP policies and procedures. Identifies physical, behavioral, and emotional characteristics typical for the age group of the patient receiving care. Modifies approaches based on patient age-specific needs and responses to treatment., • Performs a variety of patient care functions based on age-specific needs using age-appropriate communication techniques. Patient care functions include but is not limited, to the following: physical examination preparation, personal history/medications/allergies recording in the EMR, vital signs, phlebotomy, heights, weights, finger sticks, electrocardiograms, head circumference measurements, vision and hearing screening, set up oxygen and suction, pulse oximetry, peak flow testing, Provide PHQ-9 (mental state questionnaire), urine dipstick (exclude interpretation), and urine pregnancy (exclude interpretation). Chaperones during patient examinations, as needed. Provides medication verification on recently hospitalized patients and ensures recent labs have been scanned. Notifies appropriate staff of patient's status. Documents pertinent patient care information in the electronic medical record., • Collects and accurately labels specimens. Prepares specimens and required paperwork for collection by affiliated laboratories. Retrieves lab, pathology and diagnostic data from the outside laboratories, collates for upcoming visits., • Ensures that all pertinent equipment is sterilized according to schedule based on the purpose for and use of the equipment. Notifies appropriate personnel regarding any malfunction in equipment. Keep examination rooms neat and clean. Restocks exam/treatment rooms and medical supply inventory on a daily basis., • Completes all necessary forms in an accurate and timely manner., • Assists with various medical procedures, as required, e.g., sigmoidoscopies, colposcopies, and biopsies consistent with the NY State Nursing Guide to Practice (NYSEDOP)., • Performs other job-related duties as required. Qualifications Education, Training, Licenses, Certifications • High School diploma or GED, • Associate degree preferred, • Certificate of completion from an accredited Medical Assistant Program required or eligibility to sit for the national certification exam and pass the exam within 18 months of hire Relevant Work Experience, Knowledge, Skills, and Abilities • Minimum 1 year experience as medical assistant in an ambulatory care setting, • Three years' experience as medical assistant in an ambulatory care setting preferred, • Experience and ability to navigate an EMR (Electronic Medical Record) Additional Information • Requisition ID: 1000002778, • Hiring Range: $22.00 per hour

Job DescriptionBenefits: • 401(k), • Competitive salary, • Free food & snacks, • Free uniforms, • Health insurance, • Paid time off Benefits/Perks • Competitive Compensation, • Great Work Environment, • Career Advancement Opportunities, • Hybrid PositionJob Summary We are seeking a Healthcare administrator to join our team! As a case manager you will be preparing for each client in an Autism Behavioral Health company. You will creating schedules, manage schedules, , following up with clients, intakes, authorizations, case manangement, managing technician caseloads, viewing timecards and signatures providing routine support alongside staff members and medical staff, and assisting with keeping track of documentation and reports to ensure everything submitted to insurance companies on time. You will also be helping to interview candidates for future positions and be part of our management team. The ideal candidate must have strong customer service skills, an interest in learning more about a working in an Applied Behavioral Analysis office environment, and has previous office experience. Responsibilities • Prepare schedules, including pulling charts and notes, as well as setting up medical systems for job improvements, • Take intakes from new clients/Send documentation to clients setup trainings and interviews, • Answer phones and field questions about technician working with clients, • Communicate with HR Company for Diciplinary Actions imposed on staff, • Track authorization results with insurance companies,, • Manage credentialing of practitioners, • Maintain client records in EMR Systems, • Operate email systems and messaging systems, • Manage and obtain documentation for onboarding of new clients, • Manage procedural safeguards for technicians, • Monitor violations of technicians and reporting, • Input new staff into HR systems, • Manage vacations and PTO time of technicians, • Create Proficiency System Qualifications, • BLS Certification or Certified Medical Assistant desired, • Excellent customer service skills, • Strong attention to detail, • 3 years experience working in medical office, • Experience working with insurance companies, • Experience with creating systems, • Must be Proficient in Microsoft Office Suite

Job Description Job Summary: The Service Technician is accountable for troubleshooting malfunctioning or disabled automated, anti-vehicular barrier and bollard equipment to determine the root cause of malfunction or failure and take appropriate action to return the equipment to operational condition. The Service Technician is also responsible for performing preventative maintenance procedures on this equipment as detailed by the original equipment manufacturer. The technician will support the Service Coordinator in identifying the required replacement materials for repairs and assist with part ordering when needed. Essential Accountabilities: • Perform maintenance and repair of anti-vehicular barriers, bollards, and crash beams, • Troubleshoot to root cause and repair customer equipment using approved replacement parts, • Execute preventative maintenance procedures in accordance with OEM recommendations, • Complete preventative maintenance checklists, service tickets, and time sheets accurately and submit within 24 hours of work completion, • Provide repair estimates to service coordinator, • Provide feedback to the Service Manager and Sales Department regarding equipment condition and end-of-life assessments, • Support problem resolution efforts under the guidance of senior technicians or management Essential Responsibilities: • Respond to service and maintenance requests, • Communicate effectively with customer points of contact, • Perform field service or repair procedures, • Accurately complete required documentation, • Support service operations as directed by the Service Coordinator, • Work closely with the Lead Technician and Service Manager to coordinate daily field activities, priorities, troubleshooting, repairs, preventative maintenance, commissioning, and customer requirements., • Respond to emergency and after-hours service calls and participate in scheduled night, weekend, and travel work when required by customer contracts, site conditions, or department needs., • Perform hands-on troubleshooting of mechanical, electrical, hydraulic, and control systems, including PLCs, HMIs, VFDs, sensors, safety loops, control panels, and related field devices within the technician's level of training and authorization., • Support equipment commissioning, startup, functional testing, inspection, and project-to-service handoff activities as assigned., • Clearly identify and document equipment deficiencies, failed or worn components, safety concerns, recommended repairs, and follow-up work required., • Communicate job status, delays, additional work requirements, unresolved technical issues, and customer concerns promptly to the Lead Technician and/or Service Manager., • Maintain professional communication with customer representatives, facility personnel, security personnel, contractors, and other site stakeholders while representing the company., • Complete service tickets, preventative-maintenance checklists, time records, photographs, parts usage, and other required documentation accurately and within established department timelines., • Maintain accountability for company tools, test equipment, service vehicles, laptops, parts, materials, and other company-issued equipment assigned to or used by the technician., • Follow company safety procedures and all customer/site-specific safety, access, security, prevailing-wage, and work-rule requirements., • Assist with identification of required replacement parts and provide accurate technical information to the Service Administrator/Coordinator, Lead Technician, and Service Manager to support parts ordering and repair proposals., • Support training and development of other technicians by sharing technical knowledge, field experience, troubleshooting methods, and proper service procedures when requested., • Maintain readiness for field assignments, including required tools, PPE, documentation, parts, and customer/site information before dispatch. Key Performance Parameters: • Demonstrate consistent performance in executing service requests and preventative maintenance, • Contribute to operational efficiency and service quality improvements, • Assist in resolving service issues under supervision when required Required Knowledge, Skills, and Abilities: • Ability to troubleshoot and repair hydraulic and electromechanical equipment, including electric and electronic controls, • Basic to moderate knowledge of electricity, electronics, hydraulics, pneumatics, and mechanical systems, • Strong communication skills in verbal and written forms, • Proficient with hand tools, power tools, and computer-based systems related to service work, • Forklift operation experience is a plus Education/Experience: • High school diploma or equivalent, • Minimum 5 years of field service experience in electrical, hydraulic, or mechanical equipment repair, • PLC/VFD troubleshooting experience is a plus, • Experience communicating with property management and facility professionals Traits/Competencies Required: • Strong attention to detail, • Effective time management and motivation, • Solid troubleshooting and fault identification skills, • Basic to moderate mechanical, electrical, and hydraulic aptitude, • This is a field-service position requiring travel to customer sites and may include emergency response, after-hours work, nights, weekends, and overnight travel based on business and customer needs., • The position may perform work subject to applicable prevailing-wage requirements and customer-specific site rules., • Technician must be able to safely perform physical field-service work involving industrial equipment, tools, lifting, bending, kneeling, climbing, and work in indoor/outdoor environments as required by the assignment. Job Location: New Jersey-based, with availability for regional and out-of-state travel as required to support customer and business needs.

Job Description About the Company & Role Our client is a leading global consultancy renowned for delivering high-profile, complex, iconic, large-scale capital projects. We're looking for a dynamic and motivated IT Network Support Level 2 Specialist to join our growing team. In a full-time, permanent role, you will initially be working on the Hudson Tunnel Project. If you're excited to build real‑world experience in a modern, cloud‑first environment, this role gives you the foundation to grow fast. You'll serve as a senior technical resource responsible for advanced end-user support, systems administration, endpoint management, network operations, cybersecurity support, and infrastructure project delivery. This position provides technical leadership within the IT support organization and serves as the primary escalation point for complex issues that cannot be resolved by Tier 1 support personnel. This role supports a fast-paced, multi-office environment with approximately 400 users across New York and New Jersey locations. The successful candidate will be expected to provide exceptional customer service while maintaining the reliability, security, and performance of the organization's technology infrastructure. The position requires significant hands-on involvement with Microsoft 365, Microsoft Intune, Cisco Meraki networking, cybersecurity tools, endpoint management, and vendor coordination. Responsibilities align with the support model described in IT staffing, Network Manager, and infrastructure transition discussions. The busiest rail connection between New York, New Jersey, and the Northeast Corridor, the Hudson Tunnel Project will improve capacity, reliability, and resiliency of commuter and intercity rail transit serving 800,000 daily passengers from Washington, D.C. to New York and New England. This is a milestone project that is slated to receive nearly $12 billion in federal funding, the largest investment in a mass transit project in modern history. This is a great opportunity for someone who enjoys solving problems, helping people, and developing strong technical skills in a supportive, team‑oriented environment. What You'll Do: Advanced Technical Support & Escalation Management • Serve as the primary escalation point for incidents unresolved by Level 1 personnel., • Perform advanced troubleshooting of Windows 11 workstations, laptops, mobile devices, printers, peripherals, docking stations, and collaboration technologies., • Troubleshoot Microsoft 365 applications including Outlook, Teams, OneDrive, SharePoint Online, and Exchange Online., • Support conference room technology, Teams Rooms, audiovisual systems, and executive meeting environments., • Provide white-glove support to executive leadership and VIP users., • Analyze recurring issues and implement permanent corrective actions., • Maintain ownership of incidents through resolution while ensuring effective stakeholder communication. Microsoft 365 & Systems Administration • Administer Microsoft 365 services including:, • Exchange Online, • Microsoft Teams, • SharePoint Online, • OneDrive, • Microsoft Entra ID, • Manage user provisioning, deprovisioning, licensing, and permissions., • Configure and maintain security groups, distribution lists, shared mailboxes, and collaboration sites., • Support identity management, multifactor authentication (MFA), Conditional Access policies, and account security initiatives., • Assist with tenant administration and implementation of Microsoft best practices., • Participate in Microsoft 365 migrations, upgrades, and rollout activities. Endpoint Management & Device Administration • Administer Microsoft Intune and endpoint management platforms., • Deploy and maintain:, • Device compliance policies, • Configuration profiles, • Application deployment packages, • Security baselines, • Mobile device management (MDM) policies, • Manage Windows Autopilot deployments and device onboarding processes., • Support Apple Business Manager and iOS device enrollment., • Coordinate lifecycle management of desktops, laptops, mobile devices, and peripheral equipment., • Perform software packaging, deployment, patching, and update management. Network Operations & Infrastructure Support • Provide operational support for Cisco Meraki infrastructure, including:, • Switches, • Wireless access points, • Security appliances, • VPN connectivity, • Troubleshoot user connectivity, network performance, and infrastructure-related incidents., • Support office relocations, network hardware deployments, and technology refresh projects., • Monitor network alerts and performance indicators and escalate issues appropriately., • Assist in maintaining network documentation and topology diagrams., • Coordinate with network engineers, vendors, and service providers during maintenance and outage events. Responsibilities aligned with network support and infrastructure activities identified in staffing and infrastructure planning discussions. Cybersecurity Operations Support • Support cybersecurity initiatives and operational security programs., • Assist with administration and monitoring of:, • Microsoft Defender, • Microsoft Sentinel, • Endpoint Detection & Response (EDR) tools, • Vulnerability management platforms, • Security monitoring solutions, • Coordinate activities with Security Operations Centers (SOC) and managed security service providers., • Participate in security investigations and incident response activities., • Review security alerts and escalate threats according to established procedures., • Assist with remediation of vulnerabilities and implementation of security recommendations., • Support enforcement of corporate security policies and compliance requirements. Responsibilities reflect security monitoring and vendor management activities discussed in security operations communications. Operational Support & Service Delivery • Provide support coverage across multiple office locations., • Participate in onboarding and offboarding activities., • Configure workstations, user accounts, and technology resources for new employees., • Maintain inventory management and asset tracking processes., • Ensure timely resolution of support tickets in accordance with established service levels., • Coordinate with third-party vendors and managed service providers., • Participate in after-hours maintenance and support activities when required. Documentation & Continuous Improvement • Develop and maintain:, • Standard Operating Procedures (SOPs), • Knowledge Based articles, • Technical runbooks, • Infrastructure documentation, • Asset inventories, • Identify opportunities for automation and process improvement., • Recommend technologies and solutions that improve operational efficiency., • Contribute to IT policies, standards, and support processes. Leadership & Mentorship • Provide technical guidance for Level 1 support personnel., • Assist with training, knowledge transfer, and skill development activities., • Review escalated tickets and provide coaching on troubleshooting methodologies., • Promote a culture of continuous learning and customer service excellence., • Serve as a technical lead on assigned projects and initiatives. What You Bring: Experience • 6-8+ years of progressive IT support, systems administration, infrastructure support, or related technical experience., • Demonstrated experience supporting medium-to-large enterprise environments., • Experience serving as an escalation point for advanced technical issues. Technical Skills • Strong Microsoft 365 administration experience., • Advanced knowledge of:, • Windows 11, • Microsoft Intune, • Microsoft Entra ID, • Exchange Online, • Microsoft Teams, • SharePoint Online, • Experience supporting Cisco Meraki environments., • Experience with endpoint security, patch management, and vulnerability remediation., • Familiarity with cloud-first technology environments., • Experience using NinjaOne service management and ticketing platform. Preferred Qualifications • Microsoft Certified: Endpoint Administrator Associate, • Microsoft Certified: Administrator Associate certifications, • Cisco Meraki certifications, • CompTIA Network+, • CompTIA Security+, • ITIL Foundation certification, • Experience supporting cybersecurity operations programs, • Experience working within regulated or compliance-focused environments Attributes We Value: • Customer Focus: Demonstrates professionalism, responsiveness, and commitment to exceptional customer service., • Ownership: Take accountability for issues and follow them through to resolution., • Initiative: Identifies opportunities for improvement and proactively implement solutions., • Problem Solving: Applies structured analytical thinking to diagnose and resolve complex technical challenges., • Communication: Effectively communicates technical information to both technical and non-technical audiences., • Collaboration: Works effectively with infrastructure teams, security teams, vendors, and business stakeholders., • Continuous Learning: Maintains awareness of emerging technologies, industry trends, cybersecurity threats, and best practices. Who You Are • Proactive: You take initiative and look for ways to help., • Growth-oriented: You're excited to learn and expand your technical skills., • Accountable: You take ownership and follow through with care., • Team-First: You collaborate naturally and support colleagues at all levels. Why Join Us You'll join a team that values learning, mentorship, and collaboration. This role gives you the chance to work with modern tools, build foundational IT skills, and contribute to meaningful projects. You'll be supported by experienced professionals who want to see you grow — and you'll have the opportunity to make a real impact early in your career. If you're eager to learn and ready to take the next step, we'd love to connect. Platinum Global Talent Solutions is committed to providing equal employment opportunities to all qualified individuals. We refer candidates based on their qualifications and experience, without regard to race, color, religion, national origin, sex, age, disability, veteran status, or any other legally protected status.

Job Description POSITION DESCRIPTION Position: Pension Clerk Department: Office of Human Resources Reports To: Associate Director of Pensions Classification: Non-Exempt General Description The Pension Clerk provides administrative support for the day-to-day operations of employee pension plans. This position will assist with pension data maintenance, respond to routine inquiries, and ensure accurate and timely handling of documentation, billing, recordkeeping, and ongoing scanning of files. The role requires strong attention to detail, excellent customer service, and the ability to maintain strict confidentiality. Specific Duties/Responsibilities The following specific responsibilities are representative of the duties required in this position. They may be unilaterally but reasonably changed based on the working environment and departmental needs. • Reviews and verifies supporting documentation related to pension transactions., • Assists with updates to employee records in benefits systems and third-party portals., • Supports the processing of retiree life insurance and severance claims by gathering required forms and documentation., • Assists with data accuracy checks., • Provides routine customer service to locations regarding pension procedures and eligibility., • Answers a high volume of calls and emails related to pension inquiries., • Assists with gathering service and earnings information needed by the third-party pension administrator., • Supports the annual pension billing process., • Responds to routine pension inquiries and directs complex questions to the Supervisor or Associate Director., • Assists with monthly billing and reconciliation for pension plans., • Prepares invoices and supporting documentation for review and submission., • Helps research discrepancies reported by participating locations., • Files, scans, and organizes documents to maintain accurate and complete records., • Maintains strict confidentiality of all employee and clergy information., • Performs other duties as assigned. Qualifications/Skills • Ability to maintain strict confidentiality and security of data accessed during the course of daily activities., • Must possess effective oral and written communication skills and resolve problems with creativity, confidentiality, and tact., • Must demonstrate the ability to manage multiple tasks with strong attention to detail and strong analytical skills., • Excellent organizational and good customer service skills., • Must have a functional knowledge of MS Office applications and be able to navigate third party websites. Education and/or Experience (Preferred) • High School Diploma or G.E.D. required., • College or some college preferred but not required. Physical Demands The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Rev. 10/2026 Monday - Friday, 8:00 AM - 4:00 PM 35 hours weekly BENEFITS: A) Health Insurance (Medical/Prescription/Vision) B) Dental Insurance C) Basic Life & AD&D Insurance D) Pension Plan E) Short-Term Disability and F) Voluntary 403b Plan (Pre-Tax & Roth).

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