Customer service administrator jobs in Mount Vernon, New YorkCreate job alerts

The Service Administrator supports the Service team by managing the behind-the-scenes administrative functions that keep operations running smoothly, working closely with Service Coordinators to ensure work orders are accurate, customer portals are current, and internal systems are consistently main

Job DescriptionMammography TechnologistRole Summary Join an award-winning diagnostic team dedicated to clinical excellence and compassionate patient care. As a Mammography Technologist, you will perform routine and specialized breast imaging procedures under the guidance of the Radiology Administrator. This role is perfect for a detail-oriented professional who exercises exceptional judgment and prioritizes radiation safety for patients, themselves, and their colleagues. You will play a vital role in the early detection and diagnostic process, ensuring every patient receives the highest "standard of care" in a supportive, outpatient environment. Key Responsibilities: Diagnostic Excellence: Perform high-quality routine and special mammographic procedures utilizing advanced radiologic techniques. Radiologist Collaboration: Assist Radiologists with specialized procedures and ensure imaging meets all clinical diagnostic requirements. Safety & Protection: Apply rigorous radiation protection principles and participate in "Image Gently" and "Image Wisely" dose pledge initiatives. Patient Engagement: Prepare patients for procedures, explain imaging processes, and adhere to facility-wide customer service programs to ensure a positive experience. Technical Oversight: Responsible for the preparation, operation, and meticulous care of imaging equipment. Quality Assurance: Participate in departmental QA/QC activities to maintain compliance with MQSA and ACR standards. Other duties as assigned. Required Qualifications Education: High School Diploma/GED and graduate of an accredited allied health radiography school or hospital-based program. Licensure: Current NY State DOH Licensure or Limited Permit required. Certification: ARRT Registered (RT). Basic Life Support: Current BLS (AHA) required (or must be completed within 90 days of hire). Clinical Training: Must meet MQSA requirements, including 40 hours of mammography training (anatomy, physiology, QA/QC) and 25 supervised exams (completed during orientation). Continuing Education: Must maintain 24 ECE credits per two-year period and 15 Category 1 CEUs in Mammography every 36 months. Desired Qualifications Specialty Credential: Passing advanced Mammography examination/certification is preferred (or must be obtained within 1 year of hire). Experience: Previous experience in a high-volume outpatient imaging setting. Professional Longevity: A demonstrated history of professional stability and commitment to permanent clinical roles. Location and Work Type Work Type: Direct Hire Schedule: Full Time Monday - Friday 11:00 AM -7:00 PM Part-Time Saturday & Sunday | 8:00 AM – 4:00 PM Compensation: $48.91 – $73.36/hr (Based on experience). Benefits: Full suite of benefits and a robust retirement plan. If you're interested, please reply to this advertisement or directly email your resume to me at DSalgado@teemagroup.com or by calling/texting (949) 295-5951. I strive to reply within 48 hours. Looking forward to connecting with you soon. Thank you!

Job Description The Care Coordinator (Front Desk Office Administrator) works directly with the Internal Medicine service, internal departments, clients, and referral rDVMs to ensure coordinated patient care and smooth communication before, during, and after all consultations, appointments, and procedures. The position is responsible for client and patient registration, intake, discharge, payment collection, and the efficient use of all programs and equipment necessary for seamless client experience. Care Coordinators will provide concierge services by greeting clients and assisting them in navigating the hospital environment. They will effectively triage external and internal phone calls and communications, using strong critical thinking skills to deliver the most efficient and effective response to clients, patients, and rDVMs. The Care Coordinator will also assist with referrals and maintain positive relationships with AMC's referring veterinary partners. Care Coordinators will significantly contribute to the ongoing goal of delivering the best customer service and patient care by supporting the philosophy, mission, and values of Schwarzman Animal Medical Center. Skills Required: • Minimum of 2 years of veterinary or human medical clerical experience, • Minimum of 2 years of customer service in a professional setting, • Excellent written and verbal communication skills, • Strong organizational abilities, with the capacity to multitask and resolve issues, • Ability to interact effectively with all levels of staff, clients, veterinary practices, and related partners, • Ability to work independently with minimal supervision, • Adherence to detailed protocols and documentation standards, including handling sensitive, • information while maintaining accuracy and confidentiality, • Commitment to ongoing learning and skill development. Specific Duties and Responsibilities:, • Serve as primary liaison between Internal Medicine & Ophthalmology service, Referral Veterinarians (rDVMs), clients & other departments., • Responsible for Client check in and check out (Patient registration and discharge)., • Triage phone calls from AMC staff, rDVMs and clients utilizing excellent decision making and problem-solving skills to determine the appropriate response to meet patient, client, & rDVM needs, • Efficient use of the electronic medical record (EMR) for scheduling, appointments reminders, manage no shows and cancellations, • Obtain all necessary referral documentation & complete any preregistration paperwork & communication with internal & external partners, • Assist with prescription and insurance requests, • Track and ensure that patient updates and all forms of client communication have been successfully distributed or transmitted to the rDVM and client, • Provide efficient cash collection/ payment plans while ensuring compliance with established guidelines and policies., • Provide concierge service to clients and referrals by greeting clients, help them navigate the hospital landscape and direct them to the appropriate areas, • Update clients as requested by veterinary staff with daily status reports on inpatient pets., • Convey patient status information and instructions to the client in a thorough, comprehensive and appropriate manner., • Processing general information calls regarding routine pet care and information regarding other AMC services., • Internal Medicine/Ophthalmology Care Coordinator(s) will be required to master skills in the electronic medical records (Instinct), email, fax, telephone, and all necessary systems to function at an ideal level within the department., • Provide excellent care and ensure cleanliness and comfort of all AMC patients, • Other duties as deemed necessary Education, • High School Diploma or equivalent Our comprehensive benefits package includes:, • Competitive salary, • Generous Sign-on bonus, • Generous paid time off, • Tuition assistance, • 50% discount on veterinary care, • 403b matching, • Comprehensive medical, dental, and vision coverage, • You may be eligible for The Public Loan Service Forgiveness Program as we are a 501(c)(3) nonprofit employerShifts:, • TBD Role: Coordinator for The Internal Medicine Department at AMC Department: Internal Medicine Reports to: LVT Manager of Internal Medicine Status: Full-Time Pay Range$23.95—$30.75 USD Excellence in veterinary medicine since 1910. AMC Offers: A Commitment to Lifelong Learning: Founded in 1910, the Schwarzman Animal Medical Center is the world's largest veterinary teaching hospital, offering compassionate, collaborative, and cutting-edge veterinary care. Our commitment to innovation has led to the creation of one of the most advanced veterinary facilities in the world. State-of-the-Art Facilities: AMC just completed a major expansion and renovation. This project transformed the hospital's entire 83,000-square-foot space into a state-of-the-art facility unlike any other. Highlights include: A brand-new full floor surgical center, 1.5 Tesla Philips MRI (the exclusive high field MRI for small animals in NYC), 64-slice spiral CT scanner, Electroencephalography (EEG), Elekta Versa HD Linear Accelerator, In-house Laboratory, Ultrasound, Echocardiogram, and Mobile Cone Beam CT A multidisciplinary team of 140+ veterinarians across 20+ specialties: With over 20 specialties and services under one roof, our departments frequently work together to deliver the highest quality of patient care in the veterinary field. Our dynamic array of specialists means that we are the go-to place for complex cases. A Hospital in the heart of NYC: AMC is located in Manhattan, surrounded by leading research and teaching institutions such as Cornell University College of Veterinary Medicine, Weill Cornell Medical School, and NYU. Collaborative research opportunities abound, and our strong focus on education ensures a rewarding career for those passionate about mentoring and advancing veterinary medicine.

Job DescriptionManager Human Resources Visiting Nurse Services Westchester is known "DESTINATION EMPLOYER" is a company that is widely considered a highly desirable place to work, where people actively seek out employment opportunities due to its reputation for career growth, positive work culture, competitive benefits, and strong brand image, essentially making it a "dream company" within the industry for potential employees to aspire to join and stay at long-term. "We take care of our people" The Manager of Human Resources Leads, develops and directs human resource strategies and services to meet the needs of Visiting Nurse Services Westchester.Duties and Responsibilities Sets strategic and operational direction for all major services of Human Resources including but not limited to: talent acquisition and retention, compensation/performance management, benefits, employee and labor relations, human resource systems and leader and culture development. • Develops and provides leadership for all talent acquisition and retention activities, assessing retention trends, market conditions and budget constraints to meet talent needs of assigned affiliates., • Develops and revises human resource policies and guidelines to reflect affiliated agency practices, trends in human resources and mandates of state and federal law., • Assessing economic objectives in developing compensation practices, drafting and assessing changes in position descriptions to reflect changes in affiliated agency operations and legal requirements., • Assesses accuracy of human resource systems and data ensuring compliance reporting and human resource records are consistently updated and corrected as needed., • Develops standard reporting requirements with HRIS Administrator to monitor application of policies, elements of CBA, pension, benefit designs and applicable pay or HRIS policies., • Conducts strategic and economic analysis of all benefit plans assessing market trends, agency positioning and employee needs., • Identifies design changes, develops annual open enrollment communication and related activities and meets all stated deadlines for annual open enrollment. Oversees and audits monthly billing for all health and welfare benefits and UEC., • Acts as a coach and confidential leader in addressing employee, leader or labor issues or concerns., • Provides consistent counsel and addresses larger organizational issues with appropriate parties developing a human resource position that supports agency practice. Fosters team spirit in delivery of employee events., • Drives strategic and operational position with collective bargaining unit conducting regular labor-management meetings to address concerns or questions, developing economic and non-economic strategic for contract negotiations and hearing grievances or arbitrations on behalf of VNSW., • Develops annual department and agency salary budget for each fiscal year., • General Human Resource Customer Support., • Advocate and promote positive company culture., • Participates with and supports the Human Resource team in any and all organizational surveys, open enrollment, new employee orientation rotation and other related changes or projects., • Answers employee questions and makes employee referral to other human resource team members as necessary ensuring a high level of service to the employeeQualifications, • Bachelor’s degree in human resources management/or business administration from an accredited college or university. Bachelor’s considered if demonstrated experience meets essential functions of position, • Minimum seven (7) years human resources experience. Health Care industry experience preferred., • Knowledge of sound human resources managerial practices., • Ability to plan and perform diversified duties requiring analytical judgment., • Ability to interact with staff on various organizational levels., • Innovative and motivated to continuously improve internal systems and Agency results.Salary range: $100,000 to $110,000 Comprehensive Benefits Plan -Medical, Dental, Vision -Pension -Tax Deferred Annuity -Short Term Disability -Long term Disability -Life Insurance -Tuition Reimbursement Program Powered by JazzHR RA5mtasmsq

Job Description Find Your Passion and Purpose as an Operations Director in Personal Care Services Location: Yonkers, Position: CDPAP, Operations Director Job ID: 75410 Position Type: Full-Time Remote/Virtual Position: Hybrid; on-site department meetings Salary: $80k - $100k /annually Schedule: Monday - Friday; 8:00am - 5:00pm Responsibilities Reimagine Your Career in Personal Care Services: Caring for others is more than what you do — it’s who you are. At AccentCare, you’ll join a purpose-driven, collaborative culture that sets the standard for excellence and gives you the trust and tools to do your best work. You’ll belong to a team that cares deeply for patients and each other; a team committed to consistently providing exceptional care. We’re proud to be named one of America’s Greatest Workplaces 2025 by Newsweek — a reflection of our shared commitment to excellence, integrity and compassion as we shape the future of aging in place. When you thrive, so does the community of care we’re building together. Be the Best Operations Director You Can Be: If you meet these qualifications, we would love to meet you: • High School Diploma or GED, • 5 years of management/supervisory experience, • Bilingual Spanish Speaking Required, • Minimum 3-5 years of supervisor or administrative experience in the health care delivery field, • Experience as an administrator/director in a healthcare environment preferred Responsibilities: As an operations Director, you will: • Provide oversight to the Clinical Operations team by managing the day-to-day activities of the department to ensure clinical services are delivered in a timely manner (ie. assessments, re-assessments, sup visits, etc.) and nursing documentation is compliant and submitted within the required timelines., • Optimize staff workflow through data collection; participate in and monitor process improvement initiatives to gain efficiencies and improve the patient experience., • Work with Clinical Coordinators and Medical Order Coordinators to maintain compliance with nursing documentation and timely submission. Manage tracking tool and reporting for physician orders, and other clinical forms, as needed; ensure documentation is accurately completed and filed in the EMR system., • Responsible for achieving Client, Caregiver and Referral Source satisfaction and customer service goals. Conduct staff training, roll out corporate and contract initiatives, etc. Ensure departmental adherence to quality metrics and value-based criteria to improve and support patient outcomes., • Manage patient and caregiver outreach; triage concerns to assess and prioritize care needs, • Partner with other departments to review complaints and incidents, and navigate successful issue resolution with clients, nurses, case managers, contracts, physicians, etc, • Responsible for selection, onboarding and training of departmental staff. Manage clinical capacity through full-time and per diem RN staffing. Ensure successful training on AccentCare policies and procedures; use of EMR systems; and regulatory compliance. Our Investment in You: Caring for others starts with caring for you. We’re committed to fostering a purpose-driven workplace where you feel supported, and that means prioritizing your physical, financial and mental well-being. Our benefits include: • Medical, dental and vision coverage, • Paid time off and paid holidays, • Professional development opportunities, • Company-matching 401(k), • Flexible spending and health savings accounts, • Wellness offers such as an employee assistance program, pet insurance and access to Calm, a meditation, sleep and relaxation app, • Programs to celebrate achievements, milestones and fellow employees, • Company store credit for your first AccentCare-branded scrubs for patient-facing employees, • And more! Qualifications Come As You Are: At AccentCare, you’re part of a community that cares — for patients and each other. You can rest assured we offer equal employment opportunities regardless of race, ethnicity, sex, sexual orientation, gender identity, religion, national origin, age or disability.

Job Description Pay: $140,000.00 - $175,000.00 per hour Job description: Director of Rehabilitation Services Location: Rye, NY Facility: The Pavilion at The Osborn Job Type: Full-Time Schedule: Day Shift | Management Role Salary Range $140,000 – $175,000 annually, based on experience, qualifications, and leadership background. About The Osborn The Osborn is a nationally recognized, non-profit senior living community located in Rye, NY. For over a century, The Osborn has been dedicated to enriching the lives of older adults by providing exceptional healthcare, housing, and services in a mission-driven, resident-centered environment. Our community includes independent living, assisted living, memory care, skilled nursing, and short-term rehabilitation, all delivered on a beautiful, campus-style setting. At The Osborn, we believe in teamwork, integrity, and compassion—and we are proud to foster a culture that values professional growth and excellence in care. Position Summary The Director of Rehabilitation Services oversees all rehabilitation services to long-term care and subacute residents/patients in our 84-bed skilled nursing facility, The Pavilion. This includes Physical Therapy, Occupational Therapy, and Speech Therapy. As a member of the management team, the Director of Rehabilitation works closely with the Administrator, Director of Nursing, physicians, and interdisciplinary teams to ensure high-quality care, regulatory compliance, and the strategic growth of rehabilitation services in alignment with The Osborn’s mission. Key Responsibilities Clinical & Program Oversight • Coordinate and oversee the rehabilitation program to ensure high-quality resident/patient care and optimal reimbursement, • Provide consultation, evaluation, and physical therapy services in accordance with physician orders, regulations, and Osborn policies, • Participate in interdisciplinary care planning, discharge rounds, morning report, and assigned meetings, • Collaborate with the Physiatrist regarding specialized rehabilitation needs, • Develop and implement a Quality Assurance Performance Improvement (QAPI) program for rehab services Leadership & Department Management • Recruit, hire, train, and supervise rehabilitation staff and consultants, • Conduct weekly staff meetings and individual performance discussions, • Maintain rehabilitation policies, procedures, records, credentials, and contracts to ensure Department of Health compliance, • Foster collaboration with nursing and other departments to support resident-centered care Budget & Operational Management • Develop and manage the annual rehabilitation budget, • Ensure cost-effective operations through appropriate staffing and resource utilization, • Monitor and track Medicare and statistical data for cost accounting and reporting purposes Qualifications & Requirements • Licensed Physical Therapist in New York State (required), • Management or leadership experience in rehabilitation services (long-term care preferred), • Strong knowledge of long-term care regulations, nursing practices, and medical procedures, • Demonstrated leadership, supervisory, and organizational skills, • Excellent written and verbal communication skills, • Commitment to exemplary customer service and respect for older adults, • Ability to work collaboratively within a management team, • High level of professionalism, integrity, and confidentiality Why Join the Osborn? • Competitive salary ($140K–$175K) based on experience, • Mission-driven, non-profit organization with a strong reputation, • Collaborative and supportive leadership culture, • Opportunity to shape and grow rehabilitation services, • Comprehensive benefits package, • Beautiful campus and engaged resident community

Job Description Job Title: Applications Administrator (Medical Payment Processor) Reports to: Applications Lead Supervises: N/A Position Summary: The Applications Administrator is responsible for managing the submission of client applications to credit card processors, such as Elavon and Payroc, to ensure seamless onboarding and processing setup. This role involves completing required documentation (e.g., VAR sheets), coordinating with sales reps and processors, and ensuring all systems are properly configured for payment processing. Key Performance Areas & Key Performance Indicators: Application Submission & Setup (25%): • Submit client applications to credit card processers (Elavon, Payroc) for approval and setup, • Complete and prepare VAR (Value-Added Reseller) sheets for installations, ensuring all necessary details are accurately recorded., • Data in subscription boards need to be thoroughly checked before clients are billed, • Coordinate with clients to gather required information and documents for submission., • Importing data into the “Funded Sheet” and subscription board Processor Coordination (20%): • Work closely with processor representatives to ensure timely processing of applications, • Monitor application statuses and follow up as needed to ensure smooth onboarding and approval processes., • Work with processors to ensure all apps are approved in a timely manner Installation & Setup Support (15%): • Communicate with internal teams to ensure proper installation and setup of payment terminals and systems, • Assist with preparing terminals for installation, including initial configuration and encryption as needed Issue Resolution (15%): • Resolve any issues or delays related to application submissions or processor communications Record Keeping (10%): • Maintain detailed records of all submitted applications, approval statuses, and installation progress, • Monitor application status with processors, • Ensure all mailboxes are properly monitored and organized properly Compliance & Regulations (10%): • Ensure compliance with all relevant regulations and standards during the application and setup process, • Work closely with reps as well to ensure valid data in apps Other Duties (5%): • Perform other duties as assigned Minimum Qualifications: Education: • Highschool Diploma required, • Bachelor's Degree in Healthcare or Business Administration Preferred, • Prior experience in payment processing, merchant services, or a related field is highly desirable Experience & Skills: • Experience working with credit card processors, particularly Elavon and Payroc, preferred., • Strong attention to detail and organizational skills to manage application documentation., • Ability to work with clients to gather necessary information for processing applications., • Familiarity with completing and submitting VAR sheets or similar forms., • Excellent communication skills for coordinating between clients, processors, and internal teams., • Basic knowledge of payment terminal setup, configuration, and encryption processes is a plus., • Ability to manage multiple tasks and applications simultaneously while ensuring timely completion. Competencies: Customer Service Excellence – Demonstrates professionalism, patience, and empathy when addressing client inquiries implementing the Myriad Systems ELR strategy- Empathize, Localize, Strategize. Maintains a client-focused approach to deliver timely and accurate resolutions. Communication Skills – Strong verbal communication to effectively manage phone interactions. Clear and concise written communication for email correspondence. Attention to Detail – Ensures accuracy in completing applications before sending credit card processors. Identifies errors or inconsistencies with applications. Organizational Skills – Manages multiple tasks effectively, including monitoring emails, handling calls, interacting with third parties and maintaining metrics. Technical Proficiency – Skilled in using CRM systems, ticketing software, and email platforms. Comfortable generating and analyzing reports using basic data tools (e.g. Excel) Team Collaboration – Works collaboratively with team members to resolve issues and improve processes. Actively participate in team discussions, offering feedback and insights Adaptability and Flexibility – Thrives in a fast-paced environment, responding promptly to changing priorities. Open to learning new systems, tools, and processes to enhance efficiency. Accountability and Initiative – Takes ownership of tasks and follows through to completion. Proactively identifies opportunities for process improvement or efficiency Compliance Awareness – Understands and adheres to company policies and regulatory guidelines. Maintains confidentiality and security of sensitive client information The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Strength- Employee must be able to stand and/ or sit for periods of time while waiting on customers. Employee may be required to walk, reach, lift, carry and bend. This job also requires the ability to lift and/or move up to 15 lbs. Occasionally, may need to lift more than 15 lbs. Finger Dexterity- Employee will have to use fingers to make small movements, such as typing, picking up small objects, or pinching fingers together. Talking- The ability to convey information accurately by speaking to customers and other employees Hearing- Able to hear average or normal conversations and receive ordinary information. Visual Abilities- Specific vision abilities used by this job are close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Employer reserves the right to change this job description at any time, should business needs arise.

Administrator Job Duties: Answers the telephone and provides exceptional customer service to internal and external customers.

Job DescriptionDescription: • PRN/PER DIEM COVERAGE * Physical Therapist, PT, Position Summary: EPIC Rehabilitation and Nursing at White Plains is a BEAUTIFUL TOP RATED 160-bed NEW skilled nursing & rehabilitation center opened in 2020 in the heart of White Plains. Come join a family of facilities in New York State. Intrinsic to each facility in the EPIC portfolio are the words “Rehabilitation & Healthcare”, as our overriding goal is to rehabilitate patients and successfully return them to their lives. For those who have come to reside permanently, we aim to create the best possible environment while optimizing their quality of life. • Physical Therapist, PT is to assist in planning, organizing, developing, and implementing Physical Therapy services in accordance with current applicable federal, state, and local standards, guidelines and regulations, and as may be directed by the Director of Rehabilitation and/or the Administrator, to assure that the highest degree of quality resident care can be maintained at all times, • Physical Therapist must possess the ability to plan, develop, organize, evaluate, and implement the programs, goals, objectives, policies and procedures, etc., of the physical therapy program to help residents obtain/maintain their highest level of physical, mental and social well-being., • Physical Therapist will Interpret and/or instruct in physical therapy policies and procedure to personnel, residents, family members, etc. as necessary., • Physical Therapist will participate in discharge planning, development and implementation of resident care plans, resident assessments (MDS), etc. as necessary, • Supervise Physical Therapy Assistants as outlined by the State Physical Therapy Practice Act., • Maintain treatment records, resident files, and progress notes as required and maintain an adequate liaison with families and residentsRequirements:, • Must possess a current license and registration to practice as a Physical Therapist, PT in the State of NY., • Must possess current malpractice insurance, license in good standing, • Dedicated to providing extraordinary compassionate care as a Physical Therapist, PT, • Energetic, enthusiastic, committed, & passionate about quality care, • Genuinely interested in helping ill, injured, disabled, elderly, emotionally upset, & sometimes challenging residents, • Patience, a cheerful disposition, & willingness to assist any residents & co-workers, • Excellent communication, customer service, & organization skills, • Trusted to work independently & in a team environment, • Able to work well under pressure, flexible, & will work harmoniously with all staff, • Covid-19 vaccinations are encouraged but NOT MANDATED; we continue to offer COVID-19 vaccination based on eligibility guidance from CDC We are an Equal Opportunity Employer, celebrate diversity, & are committed to creating an inclusive work environment for all! We comply with disability laws and provides reasonable accommodations for applicants and employees. For assistance with the application, interview process, job functions, or employment benefits, contact the facility directly by calling 914.350.9010 and asking to speak to the HR Department or email us at HR@epicwpr.com *Disclaimer: This is a general job summary for advertisement purposes only. A full comprehensive job description can be provided upon request or during the hiring process.

Job Description Taylor Management is seeking a proactive and detail-oriented Community Administrator to support our property management team. The successful candidate will assist in managing communications, maintaining records, and coordinating community activities to ensure resident satisfaction and smooth community operations. Key Responsibilities: • Respond promptly to resident inquiries via phone, email, and in-person., • Maintain accurate and organized records of community documentation., • Support the Community Manager in scheduling meetings, preparing reports, and coordinating events., • Liaise with vendors and contractors to facilitate maintenance and repairs., • Assist with the creation and distribution of community newsletters and announcements., • Ensure compliance with community policies and procedures. Requirements Requirements: • Minimum of 1 year experience in property management or administrative roles., • Excellent communication skills, both verbal and written., • Strong organizational skills and attention to detail., • Proficiency with Microsoft Office Suite and property management software., • Ability to work independently and as part of a team., • Customer service focused attitude with a professional demeanor. Benefits Medical Insurance Dental Plan Vision Plan 401k Voluntary Life Insurance Paid vacation, paid sick & personal time off Paid holidays Flex Spending Account Dependent Care Account Continued Training

Job Description Wilson Elser is a leading defense litigation law firm with more than 1400 attorneys in 46 offices throughout the United States. Founded in 1978, we rank among the top 100 law firms identified by The American Lawyer and 36 in the National Law Journal's survey of the nation's largest law firms. Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation. If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our e-Billing/Budget Compliance Administrator position. The position can be based in either our White Plains, NYC (Midtown or Downtown), Stamford, CT or Madison, NJ offices. We are amenable to remote candidates in states where we have offices. Key Responsibilities: • Assist attorneys with the preparation of budgets utilizing the firm's proprietary budget application, • Training partners and support staff on the firm's proprietary budget application, • Submit budgets on various middleware sites, • Submit accruals per client guidelines and update accrual schedules accordingly, • Research and resolve all new budget related issues, • Research budget rejections and coordinate with attorneys/clients to resubmit budget, • Analyze exhausted budgets and determine if an updated budget is necessary; coordinate with attorneys as necessary, • Monitor and report on all budget statuses, • Handle all issues identified in budget related compliance reports, • Monitor E-billing mailbox and handle all budget related requests in a timely manner, • Maintain internal database of e-billed clients and their budgeting requirements, • Document and update reference materials for all aspects of the e-billing budget process as necessary, • Escalate issues as needed to Supervisor, Manager and Director, • Interact with internal clients (Partners, Associates, Legal Assistants) and external clients (Insurance companies and middleware vendors) as necessary, • Performs other duties as assigned Qualifications • Undergraduate degree desired. Candidates with significant experience may be considered., • Advanced Excel skills ; experience with formulas, VLOOKUP and pivot tables preferred, • Ability to work independently and under pressure in a professional environment, • High level analytical and problem solving skills, • Very organized and able to handle multiple tasks effectively, • Excellent customer service and communication skills, • Strong reading comprehension and writing skills, • Knowledge of legal e-Billing and Middleware systems preferred A variety of factors are considered in making compensation decisions, including but not limited to experience, education, licensure and/or certifications, geographic location, market demands, other business and organizational needs, and other factors permitted by law. Final salary wages offered may be outside of this range based on other reasons and individual circumstances. This position is considered full-time and therefore qualifies for benefits including 401(k) retirement savings plan, medical, dental, vision, disability, and life insurance. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. Salary Range: $60,000—$85,000 USD Why Should You Apply? • Benefits: Outstanding benefits package, including 401k match and generous PTO plan, • Career Growth: Ample opportunities for professional development and advancement, • Employee Perks: Access to corporate discount plans and other benefitsWilson Elser welcomes submissions of candidates for our open positions exclusively from recruitment agencies with an active, signed fee agreement who have been granted access to a position through our dedicated Recruitment Agency Portal. We are unable to consider submissions from recruitment agencies without a current (dated as of 7/1/2024) agreement in place. We appreciate your understanding. For collaboration inquiries or to establish an agreement, please contact us at talentacquisition@wilsonelser.com.Wilson Elser is committed to a collegial work environment in which all individuals are treated with respect and dignity. It is the Firm's policy that employment will be based on merit, qualifications, and competence. Further, employment decisions will be made without regard to an applicants race, color, age, sex, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation or preference, gender identity, physical or mental disability, status as a victim of domestic violence, sex offenses, or stalking, past or present service in the uniformed services or application or obligation to serve in the uniformed services, or any other characteristic protected by law. Wilson Elser endeavors to make the Wilson Elser website accessible to any and all users. You may review our Accessibility Policy here.California Residents may review our CCPA notice for applicants and employees here.#ZR

Job Description TITLE: Strategic Sales Administrator DEPARTMENT: Business Development REPORTS TO: Program Managers; Program Management Support Reps; Director, Strategic Sales; VP, Strategic Sales; FLSA STATUS: NON-EXEMPT JOB DESCRIPTION REVISION: 12/02/2024 BASIC FUNCTIONS This individual shall coordinate and provide administrative support on various projects, products, development efforts, and strategic initiatives across the organization and in conjunction with development efforts with strategic partners and outside OEM ventures. This individual has the responsibility and authority to carry out assigned tasks. SPECIFIC DUTIES • Provide support to the program management team for all business & personal needs including: calendar management, arranging travel, arranging digital & in person meetings & drafting correspondences., • Interface daily with internal & external customers, account managers and internal departments to quickly resolve issues., • Compile, maintain & report on contract performance analytics., • Work with Program Management team to attain required Key Performance Indicators., • Performs order entry, review, track, process orders, and process required data entry in various platforms., • Manage internal customer requirements for all program management related orders., • Track individual supply chain (vendor) incoming order statuses., • Understand and comply with all customer quality requirements., • Support a safe work environment, using safety equipment, ensure safety equipment used in the areas is proper, safe, and used in a productive manner., • Follow established departmental policies, procedures, objectives, and safety standards. STANDARD REQUIREMENTS Comply with all requirements of International Standard ISO9001 and ISO27001, NIST 800-171, CMMC – Cyber Security and Informational Data Security Requirements. Aerospace Management System Standards AS9100, AS9120, IDEA-QMS-9090, ASA-100 and supporting construct standards AS6081, IDEA-STD-1010, AC7402-CAAP, CCAP-101, FAA AC00-56, ANSI/ESD S20.20. All employees shall commit and comply with the requirements of AS5553 for Counterfeit Electrical, Electronic and Electromechanical (EEE) Parts – Avoidance, Detection, Mitigation and Disposition practices. METRICS AND MEASURABLES • (Pending) EDUCATION / EXPERIENCE / COMPETENCY • High school diploma (or equivalent) but college education preferred., • Strong Microsoft 365 skills, • Effective verbal communication skills, • Strong customer empathy/superior customer service skills., • Highly organized and strong attention to detail., • Ability to work independently., • Career focused, driven individuals with a professional and engaging personality wanted!, • Experience working in a fast-paced, dynamic environment is a bonus! TRAINING REQUIREMENTS ALL TRAININGS OUTLINED FOR THIS JOB DESCRIPTION ARE IDENTIFIED WITHIN THE COMPANY’S TRAINING MATRIX, LOCATED WITHIN THE LEARNING MANAGEMENT TOOL WITHIN EACH INDIVIDUALS PREREQUISITES.

Provide customer service for the Retail stores, generate Baker’s sheets, product labels, invoices and pick lists. Create and manage customer accounts. Communicate effectively with customers via phone and email; align expectations on lead times.

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.

Earn up to $750 a week in your free time by providing feedback on everyday products and services. If needed, try out products or services ahead of your session.

Knowledge of medical terminology, ability to communicate and excellent customer service skills a must.

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. Previous experience in customer service or sales is a plus. We're seeking someone who is great with people, building relationships, and putting customers first.

Earn up to $750 a week in your free time by providing feedback on everyday products and services. If needed, try out products or services ahead of your session.

MUST actually use products and/or services, if provided. You get to review and use new products or services before they are released to the public.

MUST actually use products and/or services, if provided. You get to review and use new products or services before they are released to the public.

Customer service representative agent experience not required. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.

MUST actually use products and/or services, if provided. You get to review and use new products or services before they are released to the public.

MUST actually use products and/or services, if provided. You get to review and use new products or services before they are released to the public.

MUST actually use products and/or services, if provided. You get to review and use new products or services before they are released to the public.

MUST actually use products and/or services, if provided. You get to review and use new products or services before they are released to the public.

Customer service representative agent experience is not necessary. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Customer service representative agent experience not requir