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Customer service administrator jobs in Jersey City, New JerseyCreate job alerts

  • Front Desk Coordinator
    Front Desk Coordinator
    6 days ago
    $18 hourly
    Full-time
    Flatbush, Brooklyn

    Health Plus Management (HPM) is a Physician Support Organization and market leader in clinical practice management in the physical medicine and rehabilitation market with 50+ locations serving Long Island, NYC, Westchester, Upstate NY, NJ and Connecticut. HPM provides independent physician practices specializing in musculoskeletal care with professional business development, marketing and back-office support typically seen in much larger organizations, thereby enabling clients to start and/or grow their private practice beyond what might otherwise be feasible (while maximizing clinical service and patient care). Health Plus Management is seeking an energetic, patient-centric and detail-oriented Front Desk Coordinator to greet patients, schedule appointments, answer phones and manage administrative records. In this role, you will set the stage for each patient's appointment. You will build and maintain professional relationships with our key stakeholders - specifically our patients, office staff and clinical team, while simultaneously ensuring that the office is organized and runs smoothly. Responsibilities: • Make sure patients feel welcome as soon as they walk in the door by delivering quality and compassionate care, • Answer incoming calls, take messages, and complete outreach to patients in a courteous and professional manner, • Be responsible for obtaining and filing patients' charts, and assisting our patients as needed, • Maintain the daily operations of the office by following standard operating procedures and guidelines, • Contribute to team effort by smoothly transitioning into daily roles as needed, • Protect patient's privacy by maintaining confidentiality of personal information (HIPAA compliant), • Navigate through NextGen to access and provide patient information, • Maintain compliance by contacting patients to confirm appointments, • Respond to inquiries, resolves risen issues, collect co pays and schedule patient appointments, • Responsible for the opening and closing procedures of the office as needed, • Assist in comforting the patients and maintaining the reception area, • Other administrative tasks as needed Knowledge and Experience • 1+ years of relevant medical administrative experience, preferred, • Experience with medical insurance/verification is a plus, • Knowledge of medical terminology & procedures, and the ability to intelligently and confidently converse with patients and referring doctors regarding treatment is preferred, • Experience with EMR, preferred, • Strong computer knowledge and windows program including Microsoft word/excel Skills and Abilities • Bilingual (English/Spanish) required, • Excellent verbal and written communication, • Ensuring a great patient experience by delivering outstanding customer service, • Exceptional organizational and time-managements skills - the ability to multi-task is a must, • Adaptability and flexibility while working in a fast-paced environment, • Problem-solving ability and aptitude, • Outcome-focused, with an ability to work under pressure, • A solution-oriented mindset, • A strong sense of urgency and focus in accomplishing tasks Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Must be able to lift up to 25 pounds at times. Schedule: • Monday - Thursday, 11am - 8pm & Saturday 9am - 1pm Pay: $18/hour

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  • Customer Service Assistant
    Customer Service Assistant
    8 days ago
    Full-time
    Union City

    As the Customer Service Specialist, you will take on a dual-position role that combines administrative support with customer service responsibilities. In this role, you will be responsible for delivering excellent customer service both over the phone and in person while maintaining a positive attitude and demonstrating a strong work ethic. This dual position requires a self-motivated individual who is eager to take on additional responsibilities, capable of managing multiple duties effectively, and able to support staff across various tasks with professionalism and efficiency. We are currently seeking qualified candidates for this position. Please note that, at this time, we are only considering applications from local candidates. Relocation assistance is not available for this role. Candidates must reside within a commutable distance to Union City New Jersey to be eligible for consideration. Thank you for your understanding, and we look forward to reviewing applications from talented individuals in our local area. I'm interested! What will I get to do in this position? Serve as the first point of contact for customers via phone, email, and in-person. Resolve customer inquiries and complaints promptly and professionally. Maintain customer accounts, update records, and process orders or returns. Collaborate with internal departments to address customer needs and ensure satisfaction. Prepare correspondence, reports, and other documents as needed. Maintain organized filing systems (physical and electronic). Support team members with ads administrative tasks Work week will be Monday - Friday and some weekends if asked Requirements Encore will only onboard those authorized to work in the United States, pass background check ,drug test Compensation will be discussed during interview

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  • Front Office Manager
    Front Office Manager
    19 days ago
    Full-time
    Bloomfield

    Milestones Child Care Academy is dedicated to providing a nurturing and educational environment for young children. As a leading daycare and preschool provider, we prioritize safety, learning, and development to foster the growth of every child in our care. Summary We are seeking a Front Office Manager to oversee the daily operations of our childcare facility located in Bloomfield. This role is vital in ensuring smooth administrative functions and delivering excellent customer service to families and staff alike. Responsibilities Manage front desk operations, including greeting visitors and handling inquiries. Coordinate communication between parents, staff, and management. Ensure a welcoming and professional environment for children, parents, and staff. Oversee scheduling, appointments, and administrative tasks. Maintain accurate records of attendance and other essential documentation. Support staff with customer service issues and resolve concerns promptly. Implement policies that enhance the safety and well-being of children. Collaborate with management to improve overall facility operations. Qualifications Proven experience in hospitality management or customer service roles. Excellent communication skills in English; multilingual abilities are a plus. Strong organizational skills with attention to detail. Ability to manage multiple tasks efficiently. Friendly demeanor with a professional attitude. Prior experience in a childcare or educational setting is preferred but not required. Proficiency with multi-line phone systems and basic administrative software. Call-To-Action 'Join our team at Milestones Child Care Academy where your organizational skills can make a real difference in young lives. If you’re passionate about creating a positive environment for children and families, we’d love to hear from you—apply today to become part of our caring community.'

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  • Jewelry Associate
    Jewelry Associate
    28 days ago
    Part-time
    Manhattan, New York

    Our office located in center of Manhattan is currently seeking a qualified, energetic and knowledgeable Associate to join our team. If you would like to be part of an amazing team working in a bright office, friendly environment offering excellent customer service, take advantage of this opportunity. Must be honest, engaging, detail oriented, motivated, articulate and comfortable in sales and administrative duties. Responsibilities: Assist customers and provide great service Maintain and organize inventory Handle basic computer tasks Support daily operations Requirements: Fluent in English & Spanish Strong communication skills Organized and able to multitask Basic computer skills Jewelry experience is a plus, not required We Offer: Competitive pay up to $50,000/year Paid sick days & vacation Opportunity to grow into full-time To Apply: Email your resume and cover letter Job Types: Full-time, Part-time Work Location: In person

    No experience
    Easy apply
  • Front Desk Receptionist
    Front Desk Receptionist
    1 month ago
    $18–$22 hourly
    Full-time
    Manhattan, New York

    We are an intergraded wellness/Medical practice located in the heart of Greenwich Village. We offer a range of integrative health services designed to support overall well-being through personalized, patient-centered care. Our practice blends modern medical insight with holistic approaches, creating a welcoming environment for both patients and staff. Position Overview Space for Wellness is seeking a motivated and detail-oriented medical front desk receptionist. This position requires hands-on experience in the day-to-day operations of a healthcare practice, with knowledge of the business and administrative side of medicine. . Responsibilities Assist with patient scheduling and communications Support insurance verification and record-keeping processes Maintain and organize patient files and documentation Help coordinate office operations and administrative workflows Participate in special projects with practice management systems Qualifications -Experience is a heath care front desk receptionist is essential. Please do not apply without experience. -Strong organizational and communication skills -Professional, dependable and a problem solver. Proficiency with Google Workspace and/or EMR systems is a plus • Ability to maintain composure in fast-paced and high-pressure situations., • Attention to detail and a commitment to accuracy., • Knowledge of medical terminology and insurance procedures is a plus., • A positive attitude and a passion for providing exceptional customer service.

    Immediate start!
    Easy apply
  • Customer Service Representative - Actively Hiring!
    Customer Service Representative - Actively Hiring!
    1 month ago
    $19–$23 hourly
    Full-time
    Manhattan, New York

    NOW HIRING - FAST HIRE - APPLY NOW! The time is here - We are now interviewing and hiring for Administration Roles in our Customer Support Department. All applicants will be considered. Must be 18 and over to inquire. No Experience is required we will train, however experience is preferred All positions will require you to maintain on-the-job professional attire. All positions start immediately! Hiring on a first come - first serve basis. Must be willing to work Monday - Friday / FT. All applicants must have a resume to present to higher ups at the time of interviewing JOIN US ON OUR NEXT OPEN CALL - FAST HIRE!

    Immediate start!
    No experience
    Easy apply
  • Afternoon Associate
    Afternoon Associate
    1 month ago
    Part-time
    Ridgefield

    We are seeking a motivated and dependable Associate to join our team for the afternoon shift. The ideal candidate will handle assigned tasks efficiently, provide excellent support, and ensure smooth operations during their shift. This role requires flexibility, strong communication skills, and the ability to work independently or as part of a team. Key Responsibilities: Perform daily operational tasks and support team activities during the afternoon shift. Respond to customer inquiries via [phone, email, chat – specify if applicable]. Maintain accurate records and documentation of activities. Assist in resolving issues or escalating them to the appropriate department. Follow company policies, procedures, and quality standards. Collaborate effectively with colleagues to meet team goals and deadlines. Ensure the work area and systems are organized and efficient. Qualifications & Skills: High school diploma, college degree, or equivalent experience preferred. Excellent communication skills, both verbal and written. Ability to work independently and manage time effectively. Basic computer skills and familiarity with [relevant software/tools]. Strong attention to detail and problem-solving ability. Willingness to work 12 PM – 12 Midnight shift consistently. Prior experience in [customer service, operations, administrative tasks – specify] is a plus. Flexible time

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  • Medical Assistant
    Medical Assistant
    1 month ago
    $16–$20 hourly
    Full-time
    Manhattan, New York

    The Practice Gervaise Gerstner M.D. P.C. is an internationally-recognized Dermatology Practice. Dr. Gervaise Gerstner is one of the most respected and sought after physicians in New York City. A board certified dermatologist for over 19 years, Dr. Gerstner is acclaimed worldwide for her pioneering expertise with Fraxel laser treatments. She is supported by a small administrative and medical team that work closely together to provide each patient with an exceptional experience. We are looking to hire a Medical Receptionist/ Medical Assistant for a high profile dermatology office. Knowledge in the dermatology & beauty industry is ideal. Excellent organizational and administrative skills are needed on a daily basis. Medical Receptionists are expected to be compassionate and discrete with superb time management and record keeping skills. This role is an excellent position for college graduates pursuing medical school or other graduate school. We are looking to hire someone for 2 years, beginning in January 2026. We are open to hires looking to start part time, but the hire must work full time beginning in May 2026. To ensure success, the Medical Receptionist/ Medical Assistant should be a confident and professional individual with fantastic communication and interpersonal skills that will contribute to the efficient day-to-day administration of the healthcare facility. Our Medical Receptionist/ Medical Assistant position encompasses a variety of responsibilities that are designed to provide support for additional staff and to the doctor directly. We are looking for someone who is enthusiastic, personable, friendly, and a team player. Responsibilities Include, not limited to: • Greet and attend to patients in person and over the phone., • Knowledge in the dermatology field to assist patients with questions while booking, • Knowledge in skincare products when helping patients build their at home regimens, • Professionally assist doctors, staff, visitors and patients as needed, • Maintain business inventory such as checking supplies, scheduling equipment and maintenance repairs., • Answer all phone calls in a professional and courteous manner., • Schedule appointments between doctors and patients., • Ensure that cosmetic and medical product stock levels are adequate and orders are made promptly., • Complete accurate documentation of patient visits., • Assist Dr. Gerstner with medical and cosmetic procedures., • Clean and prepare patient rooms., • Call in prescriptions and laboratory requests. Education • High School or Equivalent (Required), • Bachelor’s Degree (Preferred) Experience • Computer/EMR Skills (Preferred), • Phlebotomy (Preferred), • Customer Service (Preferred), • Medical Receptionist (1 year Preferred), • Dermatology Office (Preferred) Please apply with a resume and cover letter

    Immediate start!
    No experience
    Easy apply
  • Development Manager
    Development Manager
    7 days ago
    $65000–$75000 yearly
    Full-time
    Manhattan, New York

    Development Manager New York, NY Description About Encore: Known widely as Broadways longest running act of loving care, Encore’s mission is to improve the quality of life for older New Yorkers so they are not just surviving, but thriving. Through a robust array of programming, Encore takes a “no wrong door approach to ensure Seniors are able to age in place comfortably for as long as possible. Encore is recognized as one of the most respected and trusted nonprofit organizations providing services for older New Yorkers in New York City. Encore is on the cutting edge in the human service field and is a staunch advocate not only for older New Yorkers but also for the essential human service employees who serve as the City’s safety net. Do not miss this chance to work for a mission-oriented organization, which centers employees as its number one resource. About Position: To meet the ambitious mission and programmatic objectives of Encore Community Services’ growth and strategic plan, the Development Department drives and stewards the organization’s relationships with its funders. This team works to secure foundation grants, corporate sponsorships, and individual giving to support Encore’s robust programs and service. The Development Manager will be responsible for effectively managing the Development Department’s database and operations. Duties will include all data management (gift entry, acknowledgments coding systems, analysis, reporting, staff training), direct mail (writing, producing print and email campaigns according to a yearly calendar), and development systems support (overseeing mailings, prospect research, event support, special projects). Benefits: This position is a full-time position with benefits that include medical insurance (with Employee contribution), Dental & Vision plans with coverage beginning on the first day of hire, generous paid time off (vacation, personal days, sick days and earned floating holidays), 403(b) with 3% Employer Match after a year of employment, Flexible Spending Account, Dependent Care and transit benefits. Requirements Data Administration · Develop and oversee all data entry/donation processing, create coding systems for consistent donor tracking, create donor portfolios for relevant staff, build out our metrics systems that measure performance; · Create dashboards tracking development performance, budget versus actuals, and other representations of donor activities and outcomes; · Create consistency and efficiency in the development department’s data collection, maintenance, and reporting; · Prepare and mail thank you/acknowledgment letters to donors; · Create and maintain reports that help drive the department’s decision-making; lead in creating a department driven by data; · Assist in budget planning with donor reports and data analysis. Direct mail · Create annual mail/email plan and revenue budget each fiscal year; · Write, produce, and mail written solicitations for small gifts, donor cultivation pieces, holiday appeals, Giving Tuesday, etc.; · Plan and execute complimentary email strategies in tandem with written appeals, mailings, and other digital initiatives; · Oversee Mailchimp data syncing, email design, and maintenance to successfully communicate and fundraise with a variety of communities; Development Operations · Assist with planning and executing special events and projects (mailings, revenue reports, donor tracking, maintaining RSVP lists, run event check-in, budget recap of revenue for events); · Liaise with Finance to ensure systematic recording & reconciliation, and develop a clear understanding of how development can best work with Finance to ensure accurate reporting; · Develop a training program to ensure the development team is utilizing our data systems to their fullest capabilities; · Ensure development has systems in place to be more efficient; letterhead, envelopes, and other supplies are available; · Assist with donor prospecting for team members; · Assemble media kits for meetings with stakeholders and donors; · Assist with updating the website; · Volunteer engagement, orientation, and support when needed; Qualifications and Skills · Associate’s or Bachelor’s level (degree-holding/currently enrolled or equivalent in experience); · Proficient in Microsoft Office (Word, Excel, Publisher, PowerPoint) and Adobe; · Strongly Preferred - proficient with DonorPerfect or other donor/customer database management software or a quick learner; · Experience with prospecting software such as Donor Search or Wealth Engine; · Excellent writing, communication, organizational, and time-management skills; · Detail-oriented; · Interest in working in the nonprofit sector or aging services a plus; · Must be a team player, be flexible, and take initiative; · Be willing to work on-site at Development Office located in midtown Manhattan (Ninth and 49th), three or four times a week. Strongly Preferred Qualifications · Experience in DonorPerfect · Writing (grant, appeals, newsletters, press releases) · 1-2 years of work experience in a fundraising environment

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