58 Best customer service administrator Jobs in Garden City, New York (February 2026)

Health Plus Management

Interviews tomorrow

Front Desk Coordinator

Health Plus Management (HPM) is a Physician Support Organization and market leader in clinical practice management in the physical medicine and rehabilitation market with 50+ locations serving Long Island, NYC, Westchester, Upstate NY, NJ and Connecticut. HPM provides independent physician practices specializing in musculoskeletal care with professional business development, marketing and back-office support typically seen in much larger organizations, thereby enabling clients to start and/or grow their private practice beyond what might otherwise be feasible (while maximizing clinical service and patient care). Health Plus Management is seeking an energetic, patient-centric and detail-oriented Front Desk Coordinator to greet patients, schedule appointments, answer phones and manage administrative records. In this role, you will set the stage for each patient's appointment. You will build and maintain professional relationships with our key stakeholders - specifically our patients, office staff and clinical team, while simultaneously ensuring that the office is organized and runs smoothly. Responsibilities: • Make sure patients feel welcome as soon as they walk in the door by delivering quality and compassionate care, • Answer incoming calls, take messages, and complete outreach to patients in a courteous and professional manner, • Be responsible for obtaining and filing patients' charts, and assisting our patients as needed, • Maintain the daily operations of the office by following standard operating procedures and guidelines, • Contribute to team effort by smoothly transitioning into daily roles as needed, • Protect patient's privacy by maintaining confidentiality of personal information (HIPAA compliant), • Navigate through NextGen to access and provide patient information, • Maintain compliance by contacting patients to confirm appointments, • Respond to inquiries, resolves risen issues, collect co pays and schedule patient appointments, • Responsible for the opening and closing procedures of the office as needed, • Assist in comforting the patients and maintaining the reception area, • Other administrative tasks as needed Knowledge and Experience • 1+ years of relevant medical administrative experience, preferred, • Experience with medical insurance/verification is a plus, • Knowledge of medical terminology & procedures, and the ability to intelligently and confidently converse with patients and referring doctors regarding treatment is preferred, • Experience with EMR, preferred, • Strong computer knowledge and windows program including Microsoft word/excel Skills and Abilities • Bilingual (English/Spanish) required, • Excellent verbal and written communication, • Ensuring a great patient experience by delivering outstanding customer service, • Exceptional organizational and time-managements skills - the ability to multi-task is a must, • Adaptability and flexibility while working in a fast-paced environment, • Problem-solving ability and aptitude, • Outcome-focused, with an ability to work under pressure, • A solution-oriented mindset, • A strong sense of urgency and focus in accomplishing tasks Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Must be able to lift up to 25 pounds at times. Schedule: • Full-Time: Monday-Friday 8am-4:30pm Pay: $18 per hour

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South Nassau Orthopedic Surgery

Medical Assistant/Receptionist

12 days ago

Full-time

Valley Stream

South Nassau Orthopedic is dedicated to providing exceptional interventional pain and Orthopedic services. Our focus is on improving the quality of life for our patients through innovative treatments and compassionate care. Summary We are seeking a Medical Receptionist to join our team at South Nassau Orthopedic. In this role, you will be the first point of contact for our patients, ensuring a welcoming and efficient experience while managing administrative tasks that support our healthcare operations. Responsibilities Greet patients and visitors warmly, providing excellent customer service. Manage patient check-in and check-out processes efficiently. Schedule appointments and coordinate patient flow within the clinic. Maintain accurate patient records and ensure confidentiality. Assist with insurance verification and billing inquiries. Communicate effectively with medical staff to facilitate patient care. Handle phone calls, respond to inquiries, and provide information about services. Requirements Proven experience as a medical receptionist or in a similar role in a healthcare setting. Strong knowledge of medical terminology is essential. Excellent communication and interpersonal skills to interact with patients and staff. Ability to manage multiple tasks in a fast-paced environment. Familiarity with electronic health records (EHR) systems is a plus. High school diploma or equivalent; additional certification in medical administration is preferred. If you are passionate about patient care and looking to make a difference in a dynamic healthcare environment, we invite you to apply today! Job Type: Full-time Pay: $19.00 - $22.00 per hour Benefits: 401(k) Health insurance Paid sick time Paid time off Paid training Ability to Commute: Valley Stream, NY 11580 (Required) Ability to Relocate: Valley Stream, NY 11580: Relocate before starting work (Preferred) Work Location: In person

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mineola med

Front Desk Receptionist

14 days ago

Full-time

Mineola

Front Desk Receptionist – Spanish Clinic (Mineola Med) Position Type: Full-Time / Part-Time Location: Mineola, NY Reports To: Office Manager / Clinic Administrator Position Summary The Front Desk Receptionist is the first point of contact for patients at the Spanish Clinic at Mineola Med. This role is responsible for providing excellent customer service, performing administrative duties, and supporting clinical staff. Fluency in both Spanish and English is required to effectively communicate with a diverse patient population. Key Responsibilities Patient Interaction & Customer Service Greet patients warmly and professionally as they arrive. Check patients in and out, ensuring demographic information is accurate and updated. Provide assistance, directions, and general information in both English and Spanish. Answer phone calls, return messages, and schedule appointments. Handle patient inquiries and escalate clinical questions to appropriate staff. Administrative Duties Verify insurance information, eligibility, and documentation. Collect co-pays, outstanding balances, and process payments. Maintain organized patient records (electronic and paper). Prepare daily schedules, appointment lists, and reports. Ensure the front desk area is clean, organized, and welcoming. Coordination & Support Communicate effectively with medical assistants, providers, and office staff. Assist with pre-visit paperwork, consent forms, and referrals. Support workflow to ensure timely patient movement throughout the clinic. Follow HIPAA regulations and maintain patient confidentiality at all times. Required Qualifications Bilingual: Fluent in Spanish and English (spoken and written). High school diploma or equivalent; medical office experience preferred. Strong customer service and communication skills. Basic computer proficiency (EHR systems, scheduling software, email). Ability to multitask in a fast-paced medical environment. Professional, compassionate, and patient-focused demeanor. Preferred Qualifications Experience in a medical or healthcare front desk role. Knowledge of insurance plans (Medicaid, Medicare, commercial). Familiarity with EHR systems such as eClinicalWorks, Epic, or similar. Work Environment Outpatient clinic setting. Frequent interaction with patients and clinical staff. Requires ability to sit, stand, and perform administrative tasks for extended periods. Compensation & Benefits (Customize based on your offering) Competitive hourly wage Health, dental, vision insurance PTO and holidays Opportunities for training and advancement

Oakland Gardens, Queens

Customer Service: Greet customers, provide product information, offer personalized recommendations, and address inquiries or complaints. Sales & Transactions: Process purchases, returns, and exchanges using POS systems; handle cash and card payments accurately. Merchandising: Arrange products, restock shelves, maintain visual displays, and ensure the sales floor is clean and presentable. Inventory Management: Monitor stock levels, unpack new deliveries, and assist with inventory counts. Team Support: Collaborate with other staff to meet sales goals, share customer feedback, and support overall store operations. Administrative Tasks: Update customer databases, track sales data, and handle other clerical duties as needed. Essential Skills: Strong communication and interpersonal skills. Customer-focused attitude. Ability to work in a fast-paced environment. Attention to detail. Basic math and computer skills. Common Duties: Welcoming customers and offering assistance. Advising on products and services. Managing the cash register (POS). Restocking and organizing merchandise. Handling customer complaints and returns. Keeping the store tidy and visually appealing.

Dental Office Manager – Pediatric Dentistry (Full-Time) 📍 Cedarhurst, NY We are a new pediatric dental practice in Cedarhurst NY seeking an experienced Dental Office Manager to lead front office operations and help establish strong systems as the practice grows. This role is ideal for a confident, organized leader with deep knowledge of dental insurance, billing, and team management. Responsibilities: • Oversee daily dental office operations and front desk management, • Set up and manage insurance portals, fee schedules, and billing systems, • Handle Medicaid dental and PPO insurance workflows, claims, and follow-ups, • Manage patient scheduling, collections, and financial coordination, • Lead, train, and support administrative staff, • Ensure excellent patient communication and customer service, • Collaborate with the doctor to build efficient, scalable office systems Qualifications: • Prior experience as a Dental Office Manager or Dental Front Office Manager, • Strong working knowledge of Medicaid dental and PPO insurance plans, • Technology-savvy and comfortable implementing office systems, • Experience with Open Dental preferred, • Fluent in English and Spanish, • Excellent leadership, organizational, and communication skills, • Strong attention to detail and ability to multitask in a fast-paced environment Compensation: • Very competitive compensation, based on experience (Discussed on interview), • Significant growth and advancement potential as the practice expands

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Prem's Collections

Sales Associate / All-Rounder - Luxury South Asian Clothing Store

[This is not your typical retail job posting - we require extensive knowledge on south asian clothing make up including materials, patterns, and names of top designers] About the role Prem’s Collections is a modern luxury South Asian fashion house with 35 years experience serving customers globally. Our space brings together couture fashion and refined beauty services under one roof. We are seeking an all-rounder sales professional who understands luxury, values people, and takes pride in presentation, service, and detail. This role is ideal for someone who is confident, composed, and adaptable—equally comfortable assisting clients, supporting daily operations, and representing the brand with care. Key responsibilities • Provide thoughtful, personalized service to fashion and salon clients, • Guide customers through collections, fittings, and styling with confidence, • Support salon appointments, scheduling, and client coordination, • Maintain visual presentation of the store and salon space, • Handle billing, POS transactions, and basic administrative tasks, • Assist with inventory checks, tagging, and organization, • Communicate client needs clearly with the internal team, • Represent Prem’s Collections with professionalism at all times, • Assist with daily cleaning activities to keep the store tidy for customers What we’re looking for • Experience in retail, fashion, beauty, or luxury service preferred, • Strong communication and interpersonal skills, • Calm, polished, and customer-focused demeanor, • Comfortable multitasking in a dynamic environment, • Attention to detail and respect for presentation, • Willingness to learn and grow with the brand, • Availability on weekends preferred, • Fast-paced, efficient, and intuitive (no micro-management needed) What we offer • Work in a refined, design-led environment, • Opportunity to grow with an established heritage brand expanding in the U.S., • Exposure to luxury fashion, bridal, and beauty services, • Supportive team and respectful workplace culture How to apply Please send your resume and a brief introduction explaining why this role interests you.

We’re a growing service company in Great Neck, looking for a reliable male or female office assistant. Hours: Monday–Friday, 9:00 AM – 3:00 PM Location: In-office only Responsibilities: • Speaking with customers and scheduling appointments, • Communicating with field technicians/workers, • Answering phone calls and emails, • Posting on Instagram, Facebook & TikTok, • Processing customer payments over the phone

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