Customer service administrator jobs in New York, NYCreate job alerts

1. Staff Management: Oversee hiring, training, and scheduling of nail technicians and support staff. Conduct performance evaluations and provide ongoing support. 2. Customer Service: Handle customer inquiries and complaints, ensuring a high level of service is maintained. Build relationships with clients and encourage repeat business. 3. Financial Management: Assist in budgeting, managing expenses, processing payroll, and keeping track of daily revenue. Handle invoicing and payment processing. 4. Inventory Control: Manage inventory levels for nail products and supplies, placing orders when necessary. Ensure that the salon is stocked and organized. 5. Marketing and Promotions: Develop and implement marketing strategies to attract new clients and retain existing ones. Manage social media and online presence to promote salon services. 6. Compliance and Sanitation: Ensure the salon complies with health and safety regulations. Oversee the cleanliness and sanitation of the salon and equipment. 7. Appointment Management: Handle booking systems, manage appointments, and ensure efficient scheduling to minimize wait times for clients. 8. Reporting: Generate and analyze reports on sales, customer satisfaction, and staff performance to identify areas for improvement. 9. Collaboration: Work closely with the owner or manager to align on business goals, policies, and operations. 10. Customer Experience Enhancements: Continuously seek ways to improve the overall customer experience, from service quality to salon ambiance.

Health Plus Management (HPM) is a Physician Support Organization and market leader in clinical practice management in the physical medicine and rehabilitation market with 50+ locations serving Westchester, NYC, NJ, Upstate NY and Connecticut. HPM provides independent physician practices specializing in musculoskeletal care with professional business development, marketing and back-office support typically seen in much larger organizations, thereby enabling clients to start and/or grow their private practice beyond what might otherwise be feasible (while maximizing clinical service and patient care). Health Plus Management is seeking an energetic, patient-centric and detail-oriented Front Desk Coordinator to greet patients, schedule appointments, answer phones and manage administrative records. In this role, you will set the stage for each patient's appointment. You will build and maintain professional relationships with our key stakeholders - specifically our patients, office staff and clinical team, while simultaneously ensuring that the office is organized and runs smoothly. Responsibilities: Make sure patients feel welcome as soon as they walk in the door by delivering quality and compassionate care Answer incoming calls, take messages, and complete outreach to patients in a courteous and professional manner Be responsible for obtaining and filing patients' charts, and assisting our patients as needed Maintain the daily operations of the office by following standard operating procedures and guidelines Contribute to team effort by smoothly transitioning into daily roles as needed Protect patient's privacy by maintaining confidentiality of personal information (HIPAA compliant) Navigate through NextGen to access and provide patient information Maintain compliance by contacting patients to confirm appointments Respond to inquiries, resolves risen issues, collect co pays and schedule patient appointments Responsible for the opening and closing procedures of the office as needed Assist in comforting the patients and maintaining the reception area Other administrative tasks as needed Knowledge and Experience 1+ years of relevant medical administrative experience, preferred Experience with medical insurance/verification is a plus Knowledge of medical terminology & procedures, and the ability to intelligently and confidently converse with patients and referring doctors regarding treatment is preferred Experience with EMR, preferred Strong computer knowledge and windows program including Microsoft word/excel Skills and Abilities Bilingual (English/Spanish) Required Excellent verbal and written communication Ensuring a great patient experience by delivering outstanding customer service Exceptional organizational and time-managements skills - the ability to multi-task is a must Adaptability and flexibility while working in a fast-paced environment Problem-solving ability and aptitude Outcome-focused, with an ability to work under pressure A solution-oriented mindset A strong sense of urgency and focus in accomplishing tasks Schedule: Monday, Wednesday, Thursday & Friday: 8:00am - 4:30pm & Tuesday: 11:00am - 7:30pm Pay: $17

We are looking for a Front Desk Receptionist who preferred to be speaking Spanish to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Front Desk Receptionist, you will be the first point of contact for our company. Our Front Desk Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Front Desk Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus. Ultimately, a Front Desk Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.

Responsibilities: - Oversee daily operations of the retail store, including opening and closing procedures - Ensure excellent customer service by assisting customers with inquiries and resolving any issues - Train and supervise retail staff, providing guidance and support as needed - Monitor inventory levels and coordinate stock replenishment - Implement visual merchandising strategies to optimize product displays - Maintain a clean and organized store environment - Handle cash transactions and ensure accurate cash handling procedures - Assist with administrative tasks such as scheduling, payroll, and reporting Qualifications: - Strong math skills for cash handling and inventory management - Excellent organizational abilities to manage stock and maintain store appearance - Effective time management skills to prioritize tasks and meet deadlines - Proficient in administrative tasks such as scheduling and reporting - Knowledge of market trends and customer preferences in the retail industry - Exceptional phone etiquette for handling customer inquiries over the phone Note: Previous experience in a supervisory role within a retail setting is preferred. We offer competitive pay and benefits package. Join our team of dedicated retail professionals today! Job Types: Full-time, Part-time Pay: $20.00 - $23.00 per hour Benefits: Dental insurance Employee discount Health insurance Paid time off Vision insurance Shift: 8 hour shift Ability to commute/relocate: New York, NY 10012: Reliably commute or planning to relocate before starting work (Required) Application Question(s): What is your ideal work schedule? (Shifts are: Sun 11:30-6:30 and Mon-Sat 10:30-7:30) Experience: Customer service: 3 years (Required) Work Location: In person

Job Title: Receptionist Location: Flow Day Spa, Downtown Brooklyn, NYC Employment Type: Full-Time / Part-Time About Flow Day Spa: Flow Day Spa is a welcoming and tranquil space that specializes in body and foot massages, as well as facials, designed to promote relaxation and well-being. Our commitment is to provide each client with affordable, personalized treatments in a clean, calming environment. Job Summary: We are looking for a friendly and organized receptionist to join our team at Flow Day Spa. The receptionist will be the first point of contact for our clients, helping to create a warm, welcoming atmosphere that reflects our spa’s values. This role involves managing bookings, handling client inquiries, assisting with administrative tasks, and ensuring the smooth daily operation of our front desk. Key Responsibilities: • Greet clients warmly upon arrival, check them in, and assist with any initial questions. • Schedule appointments, manage bookings, and coordinate with our team of therapists to ensure smooth operations. • Answer phone calls and respond to emails or messages, addressing client inquiries regarding services, pricing, memberships, and other details. • Handle transactions, including service payments and membership purchases. • Maintain a tidy and welcoming reception area. • Provide information on our membership packages and promotions, encouraging clients to make bookings and return visits. • Handle client feedback professionally, resolving issues or escalating as necessary. • Support the team with light administrative tasks, such as inventory checks and appointment confirmations. Qualifications: • Previous experience in a receptionist or customer service role, ideally within the wellness or hospitality industry. • Excellent communication skills, with a welcoming and professional demeanor. • Proficient in using booking and scheduling software (experience with spa or salon management software is a plus). • Detail-oriented, organized, and able to multitask in a fast-paced environment. • Passionate about wellness, with a positive attitude toward creating a relaxing experience for clients. Benefits: • Competitive hourly wage • Employee discounts on spa services • Opportunity for career growth within the spa industry • Training and support to help you excel in your role

We are seeking a friendly, reliable, and competent crew member to join our vibrant company. You will be responsible for helping the company to achieve its goals and targets. Your duties may include assisting customers and answering their questions, preparing and following checklists, collaborating with co-workers and management, completing daily tasks, and complying with safety and security regulations. To excel in this role, you should be passionate about customer service and enjoy working in a fast-paced environment. Successful applicants should be physically fit and be able to work irregular hours over the week, and over weekends and public holidays. Responsibilities: Work and communicate effectively with co-workers and management. Arrive for your shift on time. Respond to questions, concerns, and complaints from customers, vendors, or clients. Conduct administrative duties and errands as required. Escalate any problems or complaints to the relevant supervisor or manager. Prioritize important tasks and manage your time effectively. Man and operate equipment relative to your role. Maintain professionalism and a positive attitude. Requirements: High school diploma with relevant experience. Further training may be required. Friendly, reliable, and punctual. Strong communication skills. Physically fit and able to work on your feet for long periods. Ability to work irregular hours (day and night shifts). Enjoy working with people.

Job duties : -Welcomes patients/visitors by greeting patients or visitors, in person or on the telephone; answering or referring inquiries. -Phone answering for incoming calls -Confirming/canceling patients schedule -Verify patients’ insurance coverage and benefits via online systems and phone. -Charging patients - (cash based practice) -Ability to multitask. - Book keeping - data entry Qualifications Mandarin speaking is a plus . MUST have excellent written and oral communication skills. MUST be extremely organized and detail-oriented. MUST work well independently . MUST friendly team player who gets along well with others. MUST be familiar with Microsoft Word, Excel, Google Drive, Docs, Spreadsheets, etc Previous office work experience is a big plus Summary As a Bilingual Office Assistant, you will be a valuable asset to our team with your proficiency in English and Chinese . Your core skills in computer literacy, office experience, and customer service will be essential in providing administrative support and maintaining efficient office operations. With premium skills in QuickBooks and office management, you will contribute to financial record-keeping and office organization. Your ability to communicate effectively in Mandarin, along with your proficiency in Microsoft Word and Excel, will enhance your role in assisting with various office tasks. Join our team and be part of a diverse and collaborative work environment where your skills will be valued and utilized to their fullest potential. Job Type: Full-time Schedule: 10 hour shift 8 hour shift Monday to Friday Weekends as needed Work Location: In person

Job Title: Front Desk Sales Staff Location: Glory Martial Arts - Brooklyn & Staten Island, NY Job Description: Glory Martial Arts is seeking a friendly, organized, and driven individual to join our team as Front Desk Sales Staff. This role is perfect for someone who loves interacting with people, values a supportive community, and is passionate about helping others achieve their goals. As the first point of contact, you will play a key role in welcoming potential and current members, while assisting with membership sales and daily operations. Responsibilities: • Greet and warmly welcome members, parents, and guests to our school, ensuring a professional and inviting atmosphere. • Answer inquiries about our programs, assist with sign-ups, and guide new members through their journey. • Handle membership payments and provide support for billing inquiries. • Proactively promote our programs and special events, with a focus on helping individuals and families find the right fit for their needs. • Keep the front desk area organized and maintain a high standard of cleanliness. • Answer phone calls and emails, providing clear and helpful communication. • Assist with scheduling classes and private lessons, working closely with instructors and staff. • Support daily operations with administrative tasks, contributing to a smooth-running school. Qualifications: • Previous experience in customer service or sales is a plus, but not required. • Friendly, approachable, and able to connect well with people of all ages. • Strong multitasking and organizational skills. • A positive attitude, with a desire to help others. • Basic computer skills (familiarity with scheduling software is a bonus). • An interest in fitness or martial arts is welcome, but not necessary. Benefits: • Competitive hourly wage with potential commission on sales. • Flexible hours, perfect for someone balancing work and other commitments. • Be part of a supportive, empowering team environment.

We are seeking a friendly and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service while managing various administrative tasks. This role requires excellent communication skills, a professional demeanor, and the ability to multitask effectively in a fast-paced environment. Responsibilities Greet and welcome visitors in a warm and professional manner. Answer phone calls and respond to inquiries promptly, directing calls to the appropriate personnel. Schedule appointments and manage the calendar for staff members. Maintain an organized front desk area, ensuring all materials are stocked and accessible. Handle incoming and outgoing mail and packages efficiently. Assist with administrative tasks such as filing, data entry, and maintaining records. Provide support as a personal assistant when needed, including proofreading documents and preparing reports. Ensure confidentiality of sensitive information while managing client interactions. Utilize computerized systems for scheduling, record keeping, and client management. Skills Strong customer service skills with a focus on client satisfaction. Excellent time management abilities to prioritize tasks effectively. Bilingual proficiency in Spanish is a plus, enhancing communication with diverse clients. Proficient in computer applications and office software for administrative tasks. Exceptional organizational skills to maintain an orderly workspace and manage multiple responsibilities. Previous experience as a dental receptionist or in a similar role is advantageous but not required. Ability to type efficiently with attention to detail for accurate documentation. Join our team as a Front Desk Receptionist where your contributions will be valued, and you will play an essential role in creating a welcoming environment for our clients! Job Type: Full-time Pay: From $16.00 per hour Schedule: 8 hour shift Monday to Friday Work Location: In person

I'm a recruitment manager at water health care, we are looking for an data entry specialist and customer service and administrative assistant. we're excited to offer a competitive wages and benefits

We are seeking a friendly and organized Front Desk Receptionist to be the welcoming face of our restaurant. If you have excellent communication skills and enjoy providing outstanding customer service, we want to hear from you! Responsibilities: Greet and welcome guests as they arrive Manage reservations and seating arrangements Answer phone calls and respond to inquiries Provide information about menu items and restaurant services Assist with administrative tasks as needed Qualifications: Previous experience in a reception or customer service role is preferred Strong communication and interpersonal skills Ability to multitask and stay organized in a fast-paced environment Proficiency in basic computer applications What We Offer: Competitive hourly wage of $27 Flexible scheduling Employee discounts on meals Opportunities for growth and advancement A positive and supportive work environment How to Apply: Interested candidates should send their resume

Commercial Insurance Office administrative Assistant will train also as Customer service.

Description Job Title: Front Desk Receptionist Location: 31-68 Steinway st , INKSTINCTNYC Job Type: Full-time / Part-time , depending on availability and experience About Us: We are INKSTINCT NYC a professional tattoo studio, located in astoria queens, with many years of experience and a reputable team . Our goal is bringing to life incredible tattoos and a unique tattoo experience on our stylish tattoo studio with some of the most amazing and experience tattoo artists from NYC . Job Description: We are seeking a friendly and organized Front Desk Receptionist to join our INKSTINCT NYC team. The ideal candidate will be the first point of contact for visitors and clients, providing excellent customer service and support to ensure a positive experience. This role requires strong communication skills, attention to detail, and the ability to handle multiple tasks in a fast-paced environment. Key Responsibilities: Greet and welcome visitors and clients in a professional and courteous manner. Answer and direct phone calls . Manage and schedule appointments. Social media (stories and post) Inventory (supplies only) Handle incoming and outgoing mail and deliveries. Maintain a clean and organized the tattoo studio area. Provide administrative support to other departments as needed. Requirements: Tattoo studio knowledge but not required Proven experience as a receptionist or in a similar role. Excellent communication and customer service skills. Proficient in and basic office equipment. Ability to multitask and prioritize tasks effectively. Professional appearance and demeanor.

Office Administrator (Part-Time) The Skin Cancer Foundation is dedicated to empowering individuals to take proactive steps in daily skin protection and to promote the early detection and treatment of skin cancer. Position Overview: The Part-Time Office Administrator plays a key role in supporting the daily operations of the New York office. Reporting to the Director of Human Resources and Administration, this position provides front desk reception, administrative assistance, and retail fulfillment services. The Office Administrator works closely with various teams, including Administration, Development, Marketing Communications, and Science & Education, to ensure seamless office functionality. Responsibilities: Front Desk Reception: Greet visitors and maintain a welcoming, professional environment. Answer and route phone calls. Coordinate visitor check-ins and ensure compliance with security protocols. Administrative Support: Assist four teams with scheduling meetings, coordinating travel arrangements, and preparing materials. Perform clerical duties such as filing, photocopying, faxing, scanning, and mailing. Coordinate messenger services, deliveries, and mail distribution. Monitor and restock office and kitchen supplies; track and manage office budgets. Collaborate with building management to address office-related issues and manage office cleanup. Oversee office printers and ensure supplies are adequately stocked. Retail Fulfillment: Process orders from store.SkinCancer.org received via website, email, and phone. Fulfill retail and membership requests, including facilitating shipping. Monitor inventory and provide monthly status updates. Additional Duties: Perform other administrative and retail support tasks as needed to ensure smooth operations. Qualifications: Strong organizational and multitasking skills. Excellent communication and customer service abilities. Ability to work independently while managing multiple responsibilities. Previous experience in office administration, front desk reception, retail, or fulfillment is a plus. Work Schedule: Part-time position, with required in-office hours from 9 am to 5 pm on Tuesday, Wednesday & Thursday.

Job Title: Front Desk Receptionist, Location: 31-68 Steinway st , **INKSTINCTNYC** Job Type: Full-time / Part-time , depending on availability and experience About Us: We are INKSTINCT NYC a professional tattoo studio, located in astoria queens, with many years of experience and a reputable team . Our goal is bringing to life incredible tattoos and a unique tattoo experience on our stylish tattoo studio with some of the most amazing and experience tattoo artists from NYC . Job Description: We are seeking a friendly and organized Front Desk Receptionist to join our INKSTINCT NYC team. The ideal candidate will be the first point of contact for visitors and clients, providing excellent customer service and support to ensure a positive experience. This role requires strong communication skills, attention to detail, and the ability to handle multiple tasks in a fast-paced environment. Key Responsibilities: Greet and welcome visitors and clients in a professional and courteous manner. Answer and direct phone calls . Manage and schedule appointments. Social media (stories and post) Inventory (supplies only) Handle incoming and outgoing mail and deliveries. Maintain a clean and organized the tattoo studio area. Provide administrative support to other departments as needed. Requirements: Tattoo studio knowledge but not required Proven experience as a receptionist or in a similar role. Excellent communication and customer service skills. Proficient in and basic office equipment. Ability to multitask and prioritize tasks effectively. Professional appearance and demeanor. Opportunities for growth and development.

Faster than ChatGPT, smarter than your teacher, more creative than Kahoot... It's a bird...It's a plane...It's...SUPERTUTOR! Role Description This is a remote Marketing Intern role. The Marketing Intern will assist in the day-to-day tasks of the marketing department, including conducting market research, sales support, creating marketing strategies, customer service, and other related duties as assigned. This is a paid internship position with the potential for growth within the company. Qualifications Strong communication skills, both written and verbal Experience in market research and analysis Ability to support sales efforts and coordinate marketing campaigns Familiarity with marketing strategy development Customer service skills and ability to interact with clients Ability to work independently and as part of a team Previous internship or work experience in marketing or related field is a plus • Pursuing a degree in Marketing, Communications, Business Administration or related field Compensation: • 50% monthly recurring commissions per

We are seeking a dedicated Secretary to join our team. The Secretary will provide clerical and administrative support in a Boiler office setting, ensuring efficient operations and excellent customer service. Able to speak bilingual is a must. Duties - Schedule work team - Contact Building department as needed - Write proposals - Provide administrative support to - Contact workers, union, super, Landlord, Building manager office/ as needed Skills - Proficient in clerical and administrative tasks - Strong customer services - Comfortable working with computerized systems Job Type: Full-time Pay: $22.00 - $25.00 per hour Expected hours: 40 per week Schedule: 8 hour shift Monday to Friday Ability to Relocate: New York, NY 10003: Relocate before starting work (Required) Work Location: In person