Customer service administrator jobs in New York, New York (NY) State

PROJECT DESCRIPTION Seeking entertainers and fast learners who are passionate about their craft and the city of New York. This is a weekend gig for new hires. Position: Tour Guide. Location: New York City. Job Description: We are seeking enthusiastic and knowledgeable Tour Guides to lead engaging and informative tours around New York City. This role is ideal for individuals who are passionate about history, culture, and storytelling, and who enjoy sharing their knowledge with others. Key Responsibilities: 1. Conduct Tours: - Lead groups on walking, bus, or themed tours, providing an informative and entertaining experience. - Share historical facts, stories, and interesting anecdotes about New York City's landmarks, neighborhoods, and cultural sites. 2. Engage and Entertain: - Use storytelling techniques to captivate and engage tour participants. - Answer questions and provide personalized attention to ensure a memorable experience for all guests. 3. Safety and Coordination: - Ensure the safety and comfort of all tour participants throughout the tour. - Coordinate with other tour guides and staff to manage group logistics and schedules effectively. 4. Continuous Learning: - Stay updated on New York City's history, current events, new attractions, and any relevant changes to tour routes or content. - Participate in training sessions and briefings as required. 5. Customer Service: Provide exceptional customer service, addressing any concerns or special requests from tour participants. Gather and act on feedback to continuously improve the tour experience. 6. Administrative Duties: Handle ticketing, and any other administrative tasks as needed. Maintain accurate records of tour attendance and feedback. Qualifications: Strong knowledge of New York City’s history, culture, and major attractions. Excellent storytelling and public speaking skills. Ability to engage and interact with diverse groups of people. Strong sense of direction and familiarity with the city’s layout. Customer service experience is a plus. Ability to work primarily on weekends and have a flexible schedule. Physical stamina to walk and stand for extended periods. Benefits: Competitive pay. Opportunities for growth and additional training. A dynamic and supportive work environment. The chance to share your passion for New York City with visitors from around the world. If you are a passionate storyteller with a love for New York City, we encourage you to apply and join our team of dedicated tour guides. Looking for improv experience, team players, service industry, teaching abilities, listeners, directable and great communicators. Time commitment: 3-3.5 hrs. and 3-5 shifts a week (part-time). Pay: paid training once complete, tips, bonuses. Must be in New York.

Job description Physician Affiliate Group of New York (PAGNY) is one of the largest multi-disciplinary groups in the country whose main purpose is to nurture and embolden the healthcare providers who take care of the most fragile and vulnerable patients in New York City. PAGNY people do more than diagnose and treat; we uplift the spirits and dignity of patients because we love what we do, and it shows. PAGNY is committed to recruiting and retaining productive and enthusiastic physicians and promotes our health professionals’ wellness. PAGNY is comprised of over 4,000 physicians and healthcare professionals who provide services to NYC Health + Hospitals (H+H), the largest public health system in the United States. Our practitioners are highly skilled professionals with outstanding credentials who deliver the highest level of quality healthcare to patients throughout New York City. The Mission of NYC H&H is to extend equally to all New Yorker, regardless of the ability to pay, comprehensive health services of the highest quality in an atmosphere of humane care, dignity, and respect. Their Values are built on a foundation of social and racial equity and has established the ICARE standards for all staff. NYC Health + Hospitals (H+H) is the largest public health system in the United States. Responsibilities: The Front Desk Specialist is an integral part of the Administration support staff personnel and is responsible for all aspects of administrative support and for providing general assistance to visitors and staff in the office. • Greet all visitors and employees • Providing excellent customer service to all PAGNY employees. • Interact with clients, co-workers and the general public in a professional and effective manner. • Maintains conference rooms calendars and prioritizes meeting requests and travel logistics • Answers telephones, screens and direct calls • Prepares and submits complete and accurate invoices and expense reports • Prepares correspondence and documents • Reception and sorting of mail and deliveries • Monitors and maintain office equipment and office supplies • Assists with scheduling meetings, conference calls, catering requests, etc. • Tidy and maintain conference rooms, reception area and pantries • Provide general administrative and clerical support • Proactive and able to work independently • Provide coverage as needed for other support staff members • Other duties as assigned Qualifications: • Associates Degree required • Proficient use of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) • Minimum 1-3 years in a similar role • Attention and detail orientated • Customer service experience • Works well under pressure • Ability to prioritize tasks • Excellent interpersonal and communication skills • Benefits include: • Salary range - $45,000.00-$55,000.00 • 10% 401K company contribution after one year of service • Choice of a three-tiered nearly FREE medical plan • Excellent dental insurance including orthodontics coverage • Generous paid time off program Physician Affiliate Group of New York, P.C. (“PAGNY”) is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision.

We are looking for a receptionist to be responsible for greeting clients and visitors to our office. You will be in charge of giving clients directions to various parts of the office, contacting employees regarding visitors, answering phones and taking messages, and sorting and distributing mail. To be successful in this role, you will need excellent written and verbal communication skills, as well as competency in Microsoft Office applications such as Word and Excel. Prior experience as a receptionist is also helpful. Receptionist Responsibilities: Greet clients and visitors with a positive, helpful attitude. Assisting clients in finding their way around the office. Announcing clients as necessary. Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs. Assisting with a variety of administrative tasks including copying, faxing, taking notes, and making travel plans. Preparing meeting and training rooms. Answering phones in a professional manner, and routing calls as necessary. Assisting colleagues with administrative tasks. Performing ad-hoc administrative duties. Answering, forwarding, and screening phone calls. Sorting and distributing mail. Hiring, managing, and developing the junior administrative team. Provide excellent customer service. Scheduling appointments. Receptionist Requirements: Associate’s or bachelor’s degree in a related field. Prior experience as a receptionist or in a related field. Consistent, professional dress, and manner. Excellent written and verbal communication skills. Competency in Microsoft applications including Word, Excel, and Outlook. Good time management skills. Experience with administrative and clerical procedures. Able to contribute positively as part of a team, helping out with various tasks as required.

We are seeking a highly organized and dynamic individual to join our law firm as an Executive Assistant with Marketing Experience. This role is crucial to the smooth operation of our firm, as you will provide high-level administrative support to our executive team while also contributing to our marketing efforts. The ideal candidate will possess excellent communication skills, strong attention to detail, and a solid understanding of marketing strategies. Responsibilities: Provide comprehensive administrative support to the executive team, including managing calendars, scheduling meetings, and handling travel arrangements. Coordinate and assist in the preparation of documents, presentations, and reports for both internal and external clients. Conduct market research and analysis to identify potential clients and opportunities for business development. Assist in the development and implementation of marketing strategies, including social media campaigns, email marketing, and content creation. Collaborate with the marketing team to maintain the firm's website, ensuring that it is up to date and reflects the firm's brand and values. Assist in organizing and managing events, conferences, and seminars to promote the firm's services and enhance client relationships. Monitor and track marketing performance metrics, providing regular reports and recommendations for improvement. Serve as a point of contact for clients, answering inquiries and providing exceptional customer service. Maintain confidentiality and handle sensitive information with the utmost professionalism and discretion. Part Time or Full Time - $15 - $20 hour

Proficient in managing front desk operations, providing exceptional customer service in two languages (Spanish and English). Duties include greeting guests, answering inquiries, managing reservations, and handling administrative tasks. Requires excellent communication skills, multitasking abilities, and a friendly demeanor. Experience in hospitality or reception roles preferred.