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Job Description Type: Full Time Location: Philadelphia, PA Overtime Exempt: Exempt Reports To: ARMADA HQ Travel Required: Yes Security Clearance Required: Active Secret Security Clearance CONTINGENT UPON AWARD* Duties & Responsibilities: • Specialist, Information System Security III (SISS3) will conduct risk and vulnerability assessments of planned and installed systems to identify vulnerabilities, risks and protection needs; conduct systems security evaluation, audits, and reviews; determine the residual risk of a package based on package content and assessment results and documenting for the Security Controls Assessor's (SCA) and higher level review., • Execute Security Assessment Plans (SAPs) by conducting on-site testing for afloat and PIT ashore systems. Examples include executing STIGs, SRGs, ACAS scanning, and applying patches assets to obtain cybersecurity compliance and remediate vulnerabilities., • Specialist, Information System Security III (SISS3) will conduct systems security reviews, audits, or evaluations, as appropriate, to ensure accreditation documents are accurate and represent the current risk posture of the system., • Perform analysis of logs, events, and reporting of various data collections tools including: vulnerability monitoring via Assured Compliance Assessment System (ACAS) and related tools, Host Based Security Systems (HBSS), web content filters, Security Information and event management (SIEM), firewall systems, network devices, server devices, workstations, and intrusion detection and prevention systems (ID/PS)., • Specialist, Information System Security III (SISS3) will assess impacts from observed risks and report via the Cybersecurity Program chain of command., • Executing Security Assessment Plans (SAPs) by conducting on-site testing for afloat and PIT ashore systems. Examples include executing STIGs, SRGs, ACAS scanning, and applying patches assets to obtain cybersecurity compliance and remediate vulnerabilities., • Perform the evaluation of system administrator, security engineer, and/or system owner proposed corrections to ensure compliance and best-fit solution., • Specialist, Information System Security III (SISS3) will present and submit data to management, develop reports, and produce procedural documentation in a comprehensive and cohesive manner., • Perform risk management and security engineering for Research, Development, Testing, and Evaluation (RDT&E) RMF Afloat systems include Information Assurance Vulnerability Management (IAVM) support, remediation, patching, scanning and associated boundary maintenance., • Specialist, Information System Security III (SISS3) will document residual risks in a plan of actions and milestones formatted in compliance with the current package system, currently eMASS., • Specialist, Information System Security III (SISS3) will maintain current vulnerability scan data and residual risk plan of actions and milestones in Vulnerability Remediation Asset Manager (VRAM)., • Manage, attend, and support configuration control board practices., • Create and verify the accuracy of POA&Ms/RARs as identified by vulnerability actual test results., • Specialist, Information System Security III (SISS3) shall write technical documentation such as user manuals, reports, documentation, policies, presentations, Plan of Action and Milestones (POA&Ms), risk assessments, proposals, outlines, and summaries in support of both ashore and afloat systems across multiple platforms. Support developing of technical documents across multiple platforms including configuration management, milestone, issue tracking, web site content management and RMF documentation., • Specialist, Information System Security III (SISS3) may be required to travel CONUS (any state in USA) and OCONUS (primarily Japan, and any country in Europe). The estimated number of trips is 14 per year (estimated 25%-30% travel)., • Other duties as assigned. Knowledge, Skills, and Abilities (KSAs): • Ability to travel CONUS (any state in USA) and OCONUS (primarily Japan, and any country in Europe)., • Proficient in Microsoft Windows Operating System Administration, including Windows 11, Windows 10, Windows 7, and Windows XP (at a minimum)., • Ability to work as a team member, communicate, perform office functions and use office tools, customer focused and deliver exceptional performance., • Possess excellent organizational and file management skills and the ability to plan and execute administrative work with little supervision., • Possess excellent oral and written communication skills. Required Certifications: • Minimum of one (1) IAT Level II listed certificate required:, • CompTIA Security+ (CE), • CompTIA CySA+, • GIAC Security Essentials (GSEC), • ISC² SSCP (Systems Security Certified Practitioner) Minimum/General Experience: • Five (5) years of experience in the following:, • Cybersecurity, Engineering, Test and Evaluation (T&E) or Authorization and Assessment (A&A) (formerly C&A) related field., • Information Assurance tools such as Defense Information Systems Agency (DISA) Enterprise Mission Assurance Support Service (eMASS), Assured Compliance Assessment Solution (ACAS)., • Command line interface, PowerShell, and performing automated tasking through use of code. Minimum Education: • College degree in any technical discipline from an accredited college or university. Disclaimer: The above information has been designed to indicate the general nature and level of work to be performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the contractor assigned to this position. Applying: If you feel you have the knowledge, skills and abilities for this position visit our careers page at www.armadausa.com. Special Notes: Relocation is not available for these jobs ARMADA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ARMADA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Must be able to successfully pass a background check, and pre-employment drug testing. Job offers are contingent upon results of background check and drug testing.

Job Description Systems Administrator I Location: Philadelphia, PA Job Type: Long-Term Contract Work Setting: Onsite Position Overview We are hiring a Systems Administrator I for a long-term contract opportunity supporting a large-scale airport technology environment. This role provides hands-on support for enterprise systems and infrastructure, handling Level 1/2 service requests while assisting senior administrators with the operation and maintenance of servers, virtualization platforms, Active Directory, cloud services, storage systems, and backup environments. Responsibilities Respond to Level 1/2 service requests, including user account issues, system access problems, and basic troubleshooting. Assist with the administration of Windows and Linux servers, including updates and basic configuration tasks. Support the monitoring and maintenance of VMware environments, virtual machines, and related resources. Perform Active Directory administration tasks, including account creation, password resets, and group membership updates. Assist with Azure and other cloud-based services following established procedures. Support storage management, backup operations, and recovery processes under the guidance of senior administrators. Execute routine maintenance activities, patching, and system health checks. Document work performed, maintain inventory records, and ensure accurate service documentation. Assist with system deployments, hardware installations, and lifecycle refresh activities. Support senior administrators during upgrades, migrations, and incident response efforts. Perform other related duties as assigned. Requirements 1–3 years of experience supporting IT systems, servers, or enterprise applications. Basic knowledge of Windows Server, Linux fundamentals, and virtualization concepts. Familiarity with Active Directory, user account administration, and identity management fundamentals. Experience providing Level 1/2 technical support and working within ticketing systems. Ability to follow documented procedures and appropriately escalate issues when needed. Strong communication, customer service, and teamwork skills. Entry-level certifications such as CompTIA A+, Network+, or Microsoft Fundamentals are preferred.

Job Description Overview The Facility Combined HIM Specialist performs various HIM functions and responsibilities including processing non-electric requests for information, issues with the DNFB/Provider Hold Report, and other duties as assigned. We have an opportunity for a full time Health Information Management (HIM) Specialist to join our team! Schedule: Full time (Days) Responsibilities • Ensures appropriate Release of Information procedures are followed as required by SHC policies, and state/federal confidentiality regulations, including HIPAA and HITECH., • Ensures authorizations for release of heath information are HIPAA compliant and releases patient information in accordance with minimum necessary guidelines., • Scans and/or import requests accurately and timely for accessibility in the EMR system., • Accurately preps, validate and scan paper medical record documents into the EMR within 48 hours of discharge or patient, • Serves as the facility liaison for DNFB/Provider Hold Report. Reports concerns or issues (as needed)., • Monitors, assists, and follows up with physicians and other hospital staff in completion of deficiencies in the medical record, compiles , verifies data and prepares reports regarding patient related statistics and distributes/posts data., • Serves as the Physician/Provider Liaison to resolve any chart completion concerns or issues., • Provides back up to the HIM Manager for completing monthly Closed Chart Review and/or Monthly Monitors Review (as applicable). Note: This is not an all-inclusive list of this job's responsibilities. The incumbent may be required to perform other related duties and participate in special projects a assigned. Qualifications Required • High School Diploma or GED, • Prior exposure to electronic medical record and/or document imaging systems and other healthcare computer applications. Preferred • Associate or Bachelors in Health Information Management, • One year healthcare experience in medical records processing operation, physician office, business office and/or customer service, • Registered Health Information Administrator (RHIA), • Registered Health Information Technician (RHIT) through AHIMA, • Bilingual

JOB TITLE: Office Services Manager DEPARTMENT: Office Services OVERVIEW: Duane Morris LLP, a global law firm with 900+ attorneys in offices across the U.S. and around the world, offers innovative solutions to the legal and business challenges presented by today’s evolving global markets. SUMMARY: Oversee daily operations of the Mail Room and Copy Center to ensure efficient, cost-effective delivery of mail, messenger, and reprographic services. This role involves supervising a team, maintaining high service standards, and collaborating with internal and external stakeholders to support business needs. KEY RESPONSIBILITIES: • Lead and manage the day-to-day functions of the Mail Room and Copy Center in Philadelphia, including team supervision, task delegation, and workflow optimization, • Act as the primary point of contact for mailroom and copy center customer service issues, ensuring prompt and professional service delivery, • Collaborate with the Operations Manager to assess team performance, identify process improvements, and implement best practices, • Monitor and manage the conference room reservation system; coordinate room setup and turnaround to support meeting requirements, • Conduct daily floor inspections to ensure all operational standards and requirements are consistently met, • Assist in conducting performance evaluations and training programs to promote staff development and continuous improvement, • Develop and implement strategies aimed at enhancing operational efficiency and reducing costs, • Monitor departmental spending and assist in the preparation of annual budgets., • Provide operational support to regional offices and contribute to special initiatives or projects as needed, • Assist with office relocations and expansions, • Manage postage by phone account and process invoices PREFERRED QUALIFICATIONS: • Strong relationship-development, communication, and proactive client service skills are essential, • Demonstrated experience providing hands-on leadership and operational management in a professional environment, • 5+ years of experience at a law firm or comparable professional services firm desired, • Flexibility and ability to adapt to diverse work styles, • Must be outgoing, comfortable demonstrating initiative, and able to think critically and creatively., • Strong sense of responsibility and accountability, with a focused commitment to responsiveness and meeting deadlines BENEFITS: • Comprehensive healthcare, dental, vision, and prescription plans., • Commuter, HSA and FSA spending accounts, • Short-term and long-term disability and life insurance coverage, • 401k and Pension Plan, • 20 vacations days, 11 paid holidays, • Employee Referral Bonus ($3,000.00) ACCOMMODATION STATEMENT: If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please contact Nate Maxwell at 215-979-1000. CALIFORNIA APPLICANTS: Please visit our Privacy Notice and to learn about our information practices in the application and employment context. Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not a contract or employment agreement and is not to be construed as an exhaustive statement of all functions, responsibilities or requirements. In addition, Duane Morris reserves the right to amend, suspend or terminate any benefit plan, in whole or in part, at any time. The authority to make such changes rests with the Plan Administrator

Philadelphia office of White and Williams LLP, a large multi-practice law firm, is seeking a dynamic technology trainer with strong customer service skills. In-depth knowledge of MS office and iManage essential. GenAI like MS365 Copilot experience a plus. Law firm experience and creating eLearning a plus. Duties will include conducting instructor-led training via classroom, one-on-one, and webinar, writing course outlines and reference materials, and periodic travel to outer offices which may include traveling with computer equipment and setup. Position requires you to work in the office three day/week in Philadelphia, exceptional interpersonal skills, good troubleshooting skills, attention to detail, and the ability to work as a team member. We offer a competitive salary and benefits package, as well as a professional environment. EOE/M/F/D/V Requirements 5 - 7 Years' software training experience 4 Year-degree Software training experience Law firm experience a plus Experience creating eLearning a plus Exceptional interpersonal skills Ability to be based in Philadelphia, PA and work on-site three days/week Willingness to travel to regional offices (MD, DE, PA, NJ, NYC, CONN, RI, MASS) No agencies, please Why Work At White and Williams? People choose to work at White and Williams because they want to be a part of an ethical, fair and professional work environment. White and Williams strives to recruit and maintain a workforce of highly motivated individuals. Our employees are carefully trained and mentored to succeed. We enjoy a culture of open doors, first names and hard work! Our friendly, flexible and open atmosphere has been enjoyed and supported by our employees throughout the years. We are team players with one common goal – meeting our clients’ needs. We are committed to equal opportunity employment. It is our policy to provide equal opportunity from recruitment through employment and promotion without regard to race, color, religion, age, sex, sexual orientation or preference, national origin, veteran status or disability, consistent with business necessity and safe performance on the job. The Benefits We offer a comprehensive benefits package to employees. Our Benefits Administrator has over 20 years of experience in the legal field and is readily available to answer questions on any of the benefits offered: Health Insurance Dental Insurance Paid Employee Life Insurance Supplemental Life Insurance Short- and Long-Term Disability Insurance 401(k) and Firm Match Family and Medical Leave Medical Flexible Spending Accounts Employee Assistance Program Domestic Partner Benefits Annual Flu Shots Vacation, Sick and Personal Time Pre-Tax Transportation Benefit Vision Insurance

About Thomas Foods International, USA Thomas Foods International, USA is raising the standard in premium protein production. As a world leader and home to the #1 brand in lamb and goat, we deliver sustainably sourced, high‑quality proteins to customers across retail, foodservice, and manufacturing — and we do it with passion, purpose, and a customer‑first mindset. Our portfolio includes pasture‑raised lamb, organic and grass‑fed beef, free‑range goat, milk‑fed veal, and specialty exotics, all supported by rigorous quality standards and trusted global sourcing. We're committed to innovation, continuous improvement, and the craftsmanship that sets us apart in a global industry. As part of Australia’s largest family‑owned meat processor, TFI USA blends global strength with local expertise, powered by advanced U.S. operations and a rapidly expanding national footprint. Safety isn’t just a priority here — it’s who we are. And it shows: TFI USA earned two national safety awards in the past two years, reflecting our unwavering commitment to protecting our people and raising the standard across the industry. At TFI USA, you won’t just join a company — You’ll join a team that’s shaping the future of premium meat proteins! About the Job Reporting directly to the Vice President of Human Resources, the HR Manager - HRIS & Payroll role is a high‑visibility, high‑impact leadership role at TFI USA. This is your opportunity to lead, influence, and innovate within a critical function of the business. As our HRIS & Payroll Manager, you’ll drive the strategy and optimization of our HR technology and payroll systems, ensuring data integrity, system efficiency, and meaningful insights that support organizational growth. You’ll partner closely with HR, Payroll, Finance, and IT leaders, serving as a trusted expert who translates business needs into scalable, effective system solutions. In this role, you’ll lead system enhancements, reporting, and integrations while also assisting to develop the team and driving continuous improvement across HR operations. From ensuring payroll accuracy and compliance to delivering actionable workforce analytics, you’ll play a key role in how we leverage technology and data to make better decisions. If you’re energized by continuous improvement, passionate about systems and data, and motivated to make a lasting impact in a collaborative, fast-paced environment—this role is for you! Duties & Responsibilities • Lead end-to-end HRIS strategy, including implementation, configuration, and continuous improvement, while identifying opportunities for automation and process enhancements within HRIS and payroll functions to drive efficiency, ensure data accuracy, and support scalable HR operations and reporting., • Serve as the primary administrator and subject matter expert for the HRIS platform., • Manage system configuration, upgrades, enhancements, integrations, and testing., • Ensure data accuracy, integrity, and security across all HR systems., • Develop and maintain system documentation, workflows, and standard operating procedures., • Design, develop, and analyze standard and ad hoc reports using HRIS and advanced Excel tools (pivot tables, macros, formulas) to deliver actionable insights on headcount, turnover, compensation, and other key HR metrics., • Partner with HR, Payroll, IT, and external vendors to maintain and enhance system functionality, while driving cross-functional collaboration, user adoption, and training across HRIS and Payroll functions., • Provide ongoing coaching, training, and performance management to support the development and effectiveness of assigned team members., • Provide oversight of payroll operations to ensure timely and accurate processing, including federal, multi-state, and local compliance, and serve as backup to process payroll in the absence of the Payroll Administrator., • Support payroll-related system integrations and troubleshoot discrepancies., • Stay current with industry trends, system updates, and HR technology best practices., • Ensure compliance with all applicable labor laws, data privacy regulations, and internal policies., • Maintain audit readiness and support internal and external audits as needed., • Demonstrates thorough knowledge of and strict adherence to all safety regulations, policies, and procedures set forth by Thomas Foods International, USA, while reinforcing these standards across teams., • Required to travel to processing plant in Swedesboro, NJ as needed., • Performs additional duties as assigned by management, within scope and ability. Requirements/Education/Experience/Skills) • Bachelor’s degree in Human Resources, Business Administration, Information Systems, or related field., • 5 years of HRIS and systems management experience., • 2 years of multi-state payroll experience., • Strong experience with HRIS platforms, reporting tools, and data integrations, including full lifecycle implementation (requirements gathering, configuration, data validation, and post-go-live support) with the ability to translate business needs into effective technical solutions., • Advanced proficiency in Microsoft Excel, including pivot tables, macros, and complex formulas and data analysis., • Familiarity with payroll systems and compliance requirements., • Excellent verbal and written communication skills with the ability to influence stakeholders at all levels., • Proven ability to work effectively across cross-functional teams and build strong partnerships., • Ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail and accuracy., • Strong commitment to data accuracy, confidentiality, and regulatory compliance. Why Join Thomas Foods? At TFI USA, people stay because the experience is different — and better. What Sets Us Apart • Established Food Industry Corporation with multiple US locations, • Stability of a Family-Owned Company for the last 40+ years, • Global opportunities across a fast-growing international corporation, • A true family environment where people care - about the work and each other, • A high-energy, collaborative, team‑driven culture focused on Customer Service, Employee Safety and Product Quality Employee Benefits • Competitive Compensation Plans, • Comprehensive Insurance Benefits, • Robust 401K Plan, • Employee Development, Continuing Education, Tuition Reimbursement, • Generous Paid Time Off, • Community Involvement Opportunities, • Company Store to purchase our meat at discounts for your family, • Myriad of additional employee discounts (cell phone, hotels, airfare, Broadway shows/event tickets etc.), • Employee Events and Recognition Programs, • Thomas Foods International, USA Swag — it's Lambtastic! Salary/Compensation Range: $90,000-$120,000 annually This range represents the expected base salary rate for this position. Actual compensation will depend on experience, skills, and other factors. This role is eligible for a comprehensive benefits package including health insurance, retirement plans, and paid time off.

Job ID: 525584 Oldcastle, a CRH company, is reinventing what's possible in building solutions. We are the leading provider of innovative outdoor living products and utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, retailers, and homeowners alike as the manufacturer of precast concrete, polymer concrete, and plastic infrastructure products. Our portfolio of brands includes Oldcastle APG, Oldcastle Infrastructure, Belgard® hardscape, Echelon® Masonry, RDI® railing, Catalyst™ Fence Solutions, Sakrete® packaged concrete, Amerimix® mortar, Pebble Technology International® pool finishes, and Techniseal® sands and sealant technologies. Job Summary The Regional Quality Assurance Manager will be responsible for providing training and ongoing support to Pebble Technology, Inc’s (PTI) Licensed Installers and Certified Builders. Additionally, you will be responsible for warranty evaluations and possibly some repair work. Evaluations, training, and inspections will occur on worksites and require a substantial portion of the job to be conducted in the field. The ideal candidate will have experience regarding pool plastering, cement finishing, or an educational degree in a construction related field. This role will cover a large geographical region across the Eastern seaboard (PA, NY, NJ, CT, MA, OH, MI, DE, VA, MD, KY, TN, NC, SC). Job Location This is a remote based role when not traveling. This person must reside in the greater Charlotte, NC, North/South NJ, Philadelphia, PA, or NY metro markets preferably. Job Responsibilities • Ensure a high level of quality and compliance on PTI finish installations by providing support and ongoing training to PTI’s installer base, • Communicate and visit with pool builders/applicators regarding product installation quality and address customer concerns, • Travel to multiple installers and builders within specific regions on scheduled visits and/or to address urgent issues, • Visit homeowners to inspect and resolve escalated customer situations related to Pebble Tec finishes, • Maintain regular verbal and written communication with Warranty Administrator, Customer Service Manager and Director, • Communicate with PTI Sales Managers to ensure that we are providing a seamless customer service experience, • Document and update all customer interactions with PTI’s customer service software, forms and reports, • Work with R&D in developing new products, providing feedback on product performance and development of care and maintenance protocols, • Act in a professional manner at all times, representing the high standard of quality and customer satisfaction expected of all PTI employees, • Able to get into a customer's pool for some minor repairs as needed, • Other duties as assigned Job Requirements • Good interpersonal skills - able to work well and interact with people at all organization levels, • Organizational ability – able to plan, prioritize, organize and monitor activities and projects, • Construction/manual labor experience is a plus, • Proficient with computers, • Strong water chemistry background is a plus, • Bilingual (English/Spanish) strongly recommended, • Travel up to 60% in within region (day and overnight), • Lift up to 50 pounds, • Ability to bend, stretch, stoop, reach (including overhead), • Swimming capability, • Comfortable working with chemicals, • Valid driver's license Compensation • Base salary is $90,000 - $100,000, • Mileage reimbursement plan, • 401(k) plan / group retirement savings program, • Short-term and long-term disability benefits, • Life insurance, • Health, dental, and vision insurance, • Paid time off, • Paid holidays What CRH Offers You • Highly competitive base pay, • Comprehensive medical, dental and disability benefits programs, • Group retirement savings program, • Health and wellness programs, • An inclusive culture that values opportunity for growth, development, and internal promotion About CRH CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization. If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest! Oldcastle APG, a CRH Company, is an Affirmative Action and Equal Opportunity Employer. EOE/Vet/Disability CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. AI tools may be used in certain stages of the employment lifecycle, such as candidate review; however, all final employment decisions will be made by a person.

About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world. Role Overview We are seeking a motivated and detail-oriented CX DevOps & Platform Administrator to support and maintain our customer experience technology platforms, with a primary focus on Salesforce Service Cloud and Enterprise CCaaS platform (Zoom, familiarity with Genesys, Amazon Connect is also relevant). This role plays a key part in ensuring our CX systems remain stable, scalable, and aligned with evolving business needs. This is an ideal opportunity for an early-career professional looking to grow into CX systems development, integration engineering, or platform architecture, while gaining hands-on experience in DevOps, release management, and CX platform operations. You will work closely with CX engineers, system developers, and business stakeholders to support platform operations, assist with releases, and help implement improvements that enhance the customer and agent experience. Key Responsibilities Salesforce Service Cloud Administration • Administer and support the Salesforce Service Cloud platform, including user setup, role hierarchy, permissions, and access management ensuring SOX control adherence., • Configure and maintain Service Cloud features such as case management, queues, assignment rules, email-to-case, knowledge base, and service console components., • Assist with creating and maintaining Flows, validation rules, and automation to support service operations., • Maintain system configuration, documentation, and governance standards., • Support data management activities including imports, updates, and data quality monitoring. DevOps & Release Support • Assist with DevOps and release management processes across sandbox and production environments., • Support configuration migrations, deployments, and release validation., • Participate and lead in testing cycles, including user acceptance testing (UAT) coordination and defect tracking., • Maintain version control practices and release documentation., • Help improve CI/CD processes and deployment automation as the platform evolves. Platform Operations & Support • Monitor platform performance and proactively identify issues affecting service operations., • Troubleshoot system errors, integration issues, and workflow failures in collaboration with CX developers and IT teams., • Support system upgrades, new feature releases, and configuration updates., • Ensure platform changes follow established governance, security, and compliance standards. Data, Reporting & CX Insights • Assist in maintaining CX reporting and dashboards within Salesforce., • Support data integrity and structured data models that enable insights into the customer journey and service operations., • Help analyze operational data to identify improvement opportunities within workflows and case management processes. Collaboration & Continuous Improvement • Work closely with CX developers and architects to implement enhancements and new platform capabilities., • Participate in process improvement initiatives that increase agent efficiency and improve customer experience outcomes., • Assist in evaluating emerging CX tools, automation solutions, and AI-enabled capabilities that enhance service operations., • Maintain documentation for system configurations, workflows, and integration points. Required Qualifications • 1–3+ years of experience supporting Salesforce Service Cloud or a comparable CRM platform., • Experience with Salesforce configuration tools including Flows, case management configuration, and basic automation., • Basic understanding of DevOps concepts including environment management, testing processes, and deployment practices., • Strong attention to detail and ability to manage system configuration accurately., • Strong analytical and troubleshooting skills., • Ability to work cross-functionally with technical and business teams. Preferred Qualifications • Salesforce Administrator Certification (or actively pursuing certification)., • Exposure to customer service platforms or Contact Center / CCaaS technologies., • Basic understanding of APIs, integrations, or middleware platforms., • Familiarity with reporting tools and data visualization within Salesforce., • Experience working in customer support, CX operations, or service technology environments. Key Competencies • Attention to Detail: Ensures accuracy in configurations, workflows, and data structures., • Technical Curiosity: Demonstrates a strong desire to learn and expand technical capabilities., • Problem Solving: Investigates system issues methodically and develops practical solutions., • Collaboration: Works effectively with developers, operations teams, and business stakeholders., • Growth Mindset: Eager to expand skills in CX technology, automation, and platform engineering. Career Growth Opportunities This role offers a structured development path within CX technology, with opportunities to progress into roles such as: • CX Systems Developer, • Salesforce Service Cloud Engineer, • CX Integration Engineer, • CX Platform Architect You will gain exposure to CX system architecture, automation, integrations, AI-driven CX capabilities, and advanced DevOps practices while working alongside experienced CX engineers and platform specialists. Salary and Other Compensation: The annual salary range for this position is displayed below. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, flexible spending accounts, health savings accounts (HSA) with company contribution, 401(k) retirement plan with matching, employee stock purchase program, life insurance, AD&D, short-term disability insurance, long-term disability insurance, generous paid time off, company holidays, parental leave, identity theft protection, pet insurance, pre-paid legal insurance, back-up child and eldercare days, product discounts, referral bonus program, and more. Pay Range $75,200 - $91,900 USD Our Culture At SharkNinja, we don’t just raise the bar—we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home. What We Offer We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible. When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community. Together, we won’t just launch products—we’ll disrupt entire markets. At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA. Learn more about us: _ SharkNinja Candidate Privacy Notice For candidates based in all regions, please refer to this _. For candidates based in China, please refer to this _. For candidates based in Vietnam, please refer to this _. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at _

Job Title: Travel Operations Coordinator / Administrator JOB TYPE: Full-Time JOB LOCATION: Remote in Washington, DC. JOB SUMMARY: Genesis Consulting is seeking an experienced, forward-thinking Travel Operations Coordinator / Administrator with a passion for growth and business transformation. The Travel Operations Coordinator / Administrator will support day-to-day travel program operations for the client’s automated, web-based Travel Management System (TMS). This role provides hands-on assistance to travelers, ensures accurate system data management, supports reimbursement processing, and helps maintain compliance with established travel policies. The Coordinator serves as a frontline resource for booking assistance, expense report support, and issue resolution, working closely with the Travel Program Manager, travel claim audit services, and the customer support desk to ensure a seamless end-to-end travel experience. DUTIES AND RESPONSIBILITIES: This role ensures that travelers receive timely, accurate, and policy-compliant support while contributing to the effective operation of the Board’s integrated Travel Management System and reimbursement processes. Duties and Responsibilities include but may not be limited to: · Traveler Booking & Pre-Travel Support: Assist travelers with reservations, itinerary changes, authorizations, and troubleshooting within the web-based TMS. · Expense & Reimbursement Assistance: Support preparation and submission of expense reports, ensure required documentation, and coordinate resolution of audit exceptions. · System & Profile Administration: Maintain traveler profiles, permissions, and data integrity within the TMS and integrated reimbursement systems. · Policy Monitoring & Escalation: Monitor compliance with travel policies, identify exceptions, and escalate non-adherence as required. · Operational Coordination: Collaborate with the Travel Program Manager and support desk to ensure seamless, end-to-end travel and reimbursement support. MINIMUM QUALIFICATIONS/EXPERIENCE: · Minimum of two (2) years of experience using travel booking tools and/or expense reimbursement systems (e.g., Concur or similar platforms). · Experience supporting travelers with reservations, expense reporting, and issue resolution. · Familiarity with travel policy compliance and exception management. · Strong attention to detail and ability to manage multiple tasks in a deadline-driven environment. · Excellent customer service and communication skills. · Experience in a corporate or government travel environment preferred. Preferred Competencies: · Proficiency in web-based travel management systems and integrated financial platforms. · Strong problem-solving and troubleshooting abilities. · Ability to work collaboratively across operational and financial teams. · Customer-focused approach with a commitment to service excellence. MINIMUM EDUCATION: · Bachelor’s Degree in Computer Science, IT, or related field. Master’s Degree preferred. REQUIRED CERTIFICATIONS: · SAP Concur or Travel certifications preferred. OTHER: · U.S. Citizenship is required.

Exigo Technology Services is seeking a Systems Administrator to join our managed services team to manage large and small client infrastructure on premise and in the cloud utilizing our tools and processes. Job Purpose Must be able to support all aspects of network infrastructure and Microsoft platforms. Must have competent and current understanding of windows server 2016 or higher Active Directories, domain infrastructure to include identity management, server setup and management, Network administration with top-notch troubleshooting and results-oriented technical skills Main Responsibilities • Server configuration, support, troubleshooting, maintenance, • Manage servers, including e-mail, print, and backup servers and their associated operating systems and software, • Router / firewall configuration and support, • General knowledge of Azure and/or AWS, • Active Directory configuration, management, troubleshooting, • Ability to conduct research into networking issues and products as required, • Perform presales hardware and software recommendations, • Research technical issues and resolutions online, • Enter time and expense into customer management system on a timely basis, • Close tickets and tasks assigned to you and enter resolution information, • Mentor desktop and field technicians, • Assist in defining technology best practices for our company and customers, • Perform remote and some onsite support to our customers Decision Making To keep under regular review all of our technical processes and report any recommended changes. You are responsible for customer infrastructures. You will help make decisions on specific hardware/software requirements that customers may need as well as recommending time frames for installation & support processes. Working Relationship & Contacts • You will be in direct contact with customer liaison and the users of the customer’s network., • You will be in contact all managed services team members for the customer, including the lead consultant for the customer and desktop support team members. Personal Requirements: • College or 5+ years experience, • 2-5 years experience in network/seerver support services, certifications a plus, • Hands-on hardware troubleshooting experience, • Strong written and oral communication skills, • Strong interpersonal skills, • Highly self motivated and directed, • Keen attention to detail, • Ability to effectively prioritize and execute tasks, • Strong customer service orientation, • Experience working in a team-oriented, collaborative environment, • Knowledge of LAN / WAN design topology implementation, • Proficient with Cloud, SANS, NAS storage devices, • Experience with VPN, IPSEC, Certificate and other security services, • Knowledge in cloud and on premise Infrastructure

Our mission is for every child to have an exceptional experience in school. Edia is a Series A technology startup revolutionizing K-12 education with AI-driven solutions. We develop software to improve math education, tackle chronic absenteeism, and optimize MTSS processes for school districts. Today, Edia supports 150+ districts across the country (e.g. New York City, Miami, Fulton County, Denver, etc.). We're building a best-in-class Customer Success team and looking for a passionate Professional Learning Manager (PLM) to lead and deliver exceptional training and onboarding experiences for educators and school personnel using our AI-powered platform. This role sits at the intersection of professional development, product implementation, and user enablement – ensuring that teachers, school administrators, and support staff are equipped with the knowledge and confidence to fully leverage our technology in service of driving positive student outcomes. At this time, for this specific role we’re looking for someone who is based out of the west coast and will be prioritizing candidates in this region. Onboarding: Develop professional development plans for new district customers to support seamless onboarding onto the Edia platform Training: Deliver engaging in-person and virtual professional learning sessions tailored for teachers, administrators, and support staff. Guide customers through best practices in AI-powered student success, ensuring they achieve measurable impact in areas such as MTSS, absenteeism reduction, and math proficiency. Content Development: Create role-specific training materials and self-serve resources that enable ongoing learning Stakeholder Engagement: Serve as a trusted advisor by building deep relationships and consulting with teachers and administrative personnel one-on-one to ensure they are realizing value from the Edia AI platform Industry Expertise: Leverage knowledge of AI in education, the Edia platform, and K-12 challenges to help schools optimize their use of AI-driven insights. Data Analysis: Proactively analyze customer adoption trends, usage patterns, and student outcomes to provide data-backed recommendations that help drive engagement 5+ years of experience in K–12 education as a school or district administrator (e.g., Principal, Assistant Principal, District Coordinator or Executive, Assistant Superintendent, etc.) Bachelor’s degree required, Master’s degree in Education or a related field preferred Led or facilitated professional development, with an emphasis on instructional technology or curriculum integration Experience implementing or supporting technology tools or digital learning platforms in classrooms or district-wide initiatives Demonstrated success driving change and adoption, especially during district rollouts or system-wide innovation Strong presenter and facilitator, confident with in-person PD, webinars, and large stakeholder engagements Passion for K-12 education, improving student outcomes and supporting educators through innovative AI-driven solutions Willing to travel extensively (50%+ of time) High-impact role where you’ll shape the narrative of a fast-scaling ed-tech AI startup. Work closely with leadership and GTM teams to drive market success. Competitive compensation, equity, and benefits package. Hybrid-friendly work environment with flexibility on remote work. Work Authorization: We are currently unable to sponsor or transfer work authorization for all jobs. If things change in the future, we'll be sure to update this section. We appreciate your interest in Edia. Feel free to follow us on _ to learn more about what we're doing to improve education outcomes in the US.

We are seeking a motivated and detail-oriented Data Center Customer Operations Administrator to join our dynamic team. In this role, you will be responsible for supporting the Director of GAM + Business Operations and ensuring excellent service delivery to our customers. You will act as a liaison between our technical teams and customers, managing inquiries, resolving issues, and ensuring that our customers receive the highest level of support. The role is remote however occasional in office meetings may occur in the Dallas area. For collaboration a strong prefrence is the individual is based in the Dallas area. Responsibilities: • Customer Support: Serve as the primary point of contact for customers, addressing inquiries and resolving issues promptly and professionally., • Onboarding and Training: Facilitate the onboarding process for new customers by providing training, creating and delivering resources, and ensuring a smooth transition from the construction phase to full operational setup and integration., • Monthly/Quarterly Service Reporting: Review comprehensive reports on service performance, leveraging data from other teams to showcase Stream’s operational excellence., • Customer Communications & Newsletter Management: Own and manage the customer newsletter, including content planning, coordination with internal stakeholders, drafting, editing, and distribution to ensure timely, accurate, and value-driven communications for customers., • Documentation: Maintain accurate records of customer interactions by attending customer and operations meetings, capturing customer feedback, operational updates, and any follow-up requirements, ensuring all relevant information is logged for future reference and compliance/ESG requirements., • Overall Support: Take on ad-hoc projects as assigned, ensuring timely and efficient completion while meeting the Director of Global Account Management + Business Operations strategic objectives., • Management Software: Act as the liaison for maintaining Wrike, or equivalent platform, across the entire GAM team, closely monitoring deliverables, tracking progress, and ensuring timely completion of tasks and projects., • Inter-Departmental Collaboration: Work closely with cross-functional teams, including technical support, sales, security, and facility management, to enhance the customer experience., • Continuous Process Improvement: Vigilantly monitor and refine operational methodologies to maintain agility and efficacy in a constantly evolving landscape., • Stakeholder Feedback: Foster clear and consistent communication channels with all stakeholders, both internal and external, fostering alignment and consensus on operational matters., • Industry Engagement: Remain abreast of the latest industry developments and trends to ensure that Stream’s offerings remain well positioned to serve your client. Minimum Qualifications: • Bachelor’s degree in business, operations management, or a related field, or equivalent work experience., • 2+ years of experience in customer service, project coordination, or operations in a data center or technology-driven environment., • Strong organizational and multitasking skills with a focus on detail and accuracy., • Proficiency in project management software (e.g., Wrike, Smartsheet, Microsoft Project, or similar)., • Excellent written and verbal communication skills., • Ability to work effectively with cross-functional teams and manage multiple priorities. Preferred Qualifications: • 4+ years of experience in customer operations or account management in a data center, technology, or energy industry., • Familiarity with lease administration and compliance documentation (e.g., certificates of insurance)., • Proven track record of implementing process improvements and automation solutions., • Advanced skills in Microsoft Office Suite and SharePoint administration., • Familiarity with customer KPI tracking and reporting. At Stream, we invest in our people with benefits designed to support your health, financial wellbeing, and life beyond work. Our comprehensive offerings include medical, dental, and vision coverage; mental health resources and an Employee Assistance Program; wellness programs; Health Savings and Flexible Spending Accounts; disability and life insurance; and retirement planning. We also offer meaningful time away benefits, perks and purchasing programs, pet insurance, and legal and identity protection, so you can thrive at work and at home. Stream is an equal-opportunity employer and does not discriminate on the basis of ethnicity, race, religion, sex, age, national origin, disability, military status, or any other reason prohibited by law. Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

At Lantheus we are purpose-driven, and every employee plays a vital role in our success. We’re dedicated to cultivating a high-growth, forward-thinking culture where innovation thrives and diverse perspectives drive meaningful progress. Join us and be part of a company where your contributions make a real impact, because we know someone’s health is in our hands. Key Account Manager-Nuc Med contributes to the sales strategy and execution through meeting and exceeding sales and profit objectives in their allocated geography. This will require cross functional teamwork with development and execution of a territory business plan involving contracts with imaging centers, onboarding and training of new sites and maintenance of relationships with stakeholders in imaging sites to include but not limited to physicians, technologists, administrator, and purchasing. The KAM will provide product education to Nuclear Medicine physicians, technologists, and supporting staff. Collaboration with Pharmacy Manufacturing Facilities (PMFs) and appropriate sales team that supply product to allocated geography is necessary. This position covers all aspects related to product use and purchase within Nuclear Medicine/Medical Imaging including direct HCP and customer engagement and reports to the Nuclear Medicine Regional Sales Director. The Key Account Manager is the primary customer facing Lantheus Holdings professional tasked with contracting, training, educating, and onboarding the Nuclear Medicine professionals on Lantheus Holdings products, specifically PYLARIFY. The NOAM will cultivate and maintain productive customer relationships to include HCPs, Advanced Practice Providers, Nurses, Pharmacists, Department Administrators, and other key medical and administrative personnel in Nuclear Medicine/Medical Imaging. These activities will contribute to Lantheus being the preferred partner in the Prostate Cancer Imaging community. The KAM is responsible for the creation, coordination, and implementation of a strategic and tactical business plan for their assigned territory and execution of agreed tactics focused on driving uptake and demand while representing a consistent Patient First approach. The KAM will collaborate with stakeholder functions (e.g., PCAMS, National Accounts Director, PMFs, Marketing, Market Access, Medical Science, Commercial Operations, Supply Chain, Finance, Corporate Development and Sales Force Effectiveness) to optimize the customer experience and maximize business outcomes, contributing to the global revenues and growth expectations for the portfolio. Qualified candidates must demonstrate a high clinical acumen, collaborative and supportive team approach and an increasing record of success in their ability to intrench products and grow market share through effective communication, innovative solutions, and tactical product strategies. This is a remote position open to applicants authorized to work for any employer within the United States. Essential Capabilities/Competencies: • Develop and execute a territory business plan that effectively drives desired sales outcomes in Nuclear Medicine/Imaging Centers within a specified timeframe in assigned geography., • Prioritize initiatives and drive focus on high impact opportunities; monitor Performance Dashboards to analyze, interpret, and execute actionable sales efforts, prioritizing customers, and strategic solutions to exceed targets., • Conduct regular business analyses of the local market(s)—customers, payers, competition, key stakeholders, and sales trends to create, implement, and update business plans to achieve access, use and sales goals. Collaborate with customers to identify all PYLARIFY referring physicians to an imaging center as well as referrals for conventional imaging for Prostate Cancer and share data with PYLAM partner., • Identify and contract with new imaging customers and advance to product utilization including formulary approval, renewal of existing contracts., • Develop and adhere to a call plan including close communication with key customers; actively address issues and concerns; strive to make our customers and their patients have a positive experience with PYLARIFY, our PMF partners and our company., • Onboard new customers, through education and training on the proper use of PYLARIFY. This will include SNMMI VOICE credit presentations, in-services, Speaker Programs and coordination with Market Access and other resources., • Ensure account strategies are effective and aligned with regional and national sales objectives to drive positive outcomes. Onboard and facilitate to first dose all national account opportunities as directed by Franchise National Account Director., • Collaborate with field sales effectiveness team and manager to develop yourself, implement suggestions, programs, and/or changes to meet desired outcomes., • Always promote PYLARIFY in line with approved PI., • Develop relationships with all PET Readers in customer accounts. Maintain elevated level of contact with KOL’s in Nuclear Medicine/Medical Imaging., • Collaborate with Marketing and Physician Liaisons of customer imaging centers., • Foster an integrated customer account strategy with PYLAM(s) and drive the cultivation and synergy among Medical Affairs, Marketing, Market Access, Customer Excellence and all related work teams including PMF’s aimed at growth and continuous improvement; identify and provide market intelligence about trends in patient / disease management, competing technologies, reimbursement issues, etc. that may impact the appropriate usage of Lantheus Holdings’ products. A consistent and recurring cadence of calls with partners., • Identify potential reimbursement obstacles and work with Market Access to effectively resolve., • Develop sales leads and demo opportunities for AI., • Ensure a compliant, ethical culture to promote Lantheus Holdings products and adhere to the highest ethical standards., • Additional projects and initiatives as requested. Minimum Skills, Experience and Education: • 2+ years contracting experience with healthcare entities; strong influencing and negotiation skills., • Demonstrated abilities to analytically assess and communicate business performance including attainment of goals and objectives, the allocation of resources and commercial operations that directly impact product sales in assigned geography; Experience building Key Account Plans, • Communicate ideas and information, both verbally and written, in a persuasive and appropriate manner; ability to communicate complex or technical content in a convincing way to clinical, technical, and non-technical audiences., • Proficient MS Office and CRM skills, • Experienced in managing multiple projects simultaneously and delivering results in a timely manner, effective management skills in environment of ambiguity., • Effective collaboration skills with internal and external stakeholders; the ability to work at peer-level with experienced technical and commercial experts., • Works within Ethics and Compliance policies, • Works to ensure a diverse and inclusive environment free from all forms of discrimination and harassment. Preferred: • Certified Nuclear Medicine Technologist with 5+ years of demonstrated sales success in Nuclear Medicine Diagnostic and Radioligand Therapy OR 5+ experience in urology, oncology, imaging, nuclear medicine, radiopharmaceuticals, or another complex specialty sales environment., • Clinical and/or technical discipline knowledge of PET/CT Imaging and PET radiopharmaceutical manufacturing, • Experience as a speaker for SNMMI or equivalent trade organization., • Experience conducting live in-services on product utilization., • Experience working with Market Access and Medical Science Liaisons Other Requirements • Field based remote role requiring routine overnight travel up to ~60% and periodic weekend work., • Valid driver’s license Please be aware that Lantheus has a Mandatory COVID-19 Vaccination Policy applicable to this position. Core Values The ideal candidate will embody Lantheus core values: • Let people be their best, • Respect one another and act as one, • Learn, adapt, and win, • Know someone’s health is in our hands, • Own the solution and make it happen The pay range for this position is between $147,000 and $221,000 annually. Actual base pay offered may vary depending on a number of factors such as job-related knowledge, skills and experience. Employees in this position are eligible for a discretionary performance-based cash incentive, and depending on the level of the role may be eligible for a discretionary annual equity award. Benefits for this position include a comprehensive health benefits package that includes medical, prescription drug, dental, and vision coverage. Other offerings include life and disability benefits, pre-tax accounts, a 401(k) with company contribution, and a variety of other benefits. In addition, employees are eligible for a generous time off package including paid vacation, holidays, sick days, and paid parental leave. Interested candidates can apply at Lantheus.com. Applications for this position will be accepted until June 5, 2026. Lantheus is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any characteristic protected under applicable federal, state, or local laws and ordinances. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the Lantheus Talent Acquisition team at _. Lantheus is an E-Verify Employer.

Wrapbook is a smart, intuitive platform that makes production payroll and accounting easier, faster, and more secure. We provide a unified payroll platform that seamlessly connects your entire team—production, accounting, cast, and crew—all in one place. Wrapbook empowers production teams to manage projects, pay cast and crew, track expenses, and generate data-driven insights, while enabling workers to manage timecards, track pay, and onboard to new projects from any device. Wrapbook brings clarity and dependability to production payroll, while increasing the productivity of your whole team. Trusted by companies of all sizes, Wrapbook powers payroll for some of the industry's top production companies, including SMUGGLER, Tuff, and GhostRobot. Our growing team of 350+ people across the USA and Canada, including entertainment and technology experts from SAG-AFTRA, DGA, IATSE, Teamsters, Amazon, Microsoft, Facebook, and more. Wrapbook is backed by top-tier investors, including Jeffrey Katzenberg's WndrCo, Andreessen Horowitz, and A* Capital. We have raised $130M and are in a strong financial position. We are looking for a Senior Sales Operations & Compensation Manager to serve as the embedded operational partner to our Sales organization. Reporting to the Head of Revenue Operations, you'll own the Salesforce data layer, forecasting cadences, compensation administration, and deal desk processes that power Wrapbook's go-to-market engine across SMB, Mid-Market, and Enterprise segments. This is a high-autonomy role where your work directly impacts revenue predictability — you'll be the person Sales leadership leans on to turn data into accountability, process into pipeline, and comp plans into performance. Salesforce Data Ownership & Hygiene Own the Salesforce data layer for Sales: object model accuracy, field definitions, pipeline data integrity, and the hygiene processes that keep opportunity data trustworthy. Build and maintain SFDC reports for Sales — pipeline views, stage conversion, rep activity, attainment — serving as the primary Salesforce reporting resource for Sales leadership and frontline managers. Define and enforce data entry standards across the Sales org; build the accountability loops (process, tooling, or workflow) that sustain hygiene over time without manual correction. Partner with the GTM Systems Architect on SFDC configuration changes, flow updates, and object model evolution driven by Sales process needs. Serve as the Sales-side data partner to the GTM Insights & Analytics Manager, ensuring Salesforce objects and fields are correctly structured as upstream inputs to Snowflake and the BI layer. Forecasting & Pipeline Cadences Own the Sales forecast process operationally: run the weekly pipeline and forecast review cadence, partner with frontline managers to validate SFDC data (deals, close dates, eGPV, stage accuracy), and ensure action items are followed through. Prepare pipeline review materials — pulling from SFDC reports — that surface trends, risks, slippage, and coverage gaps by segment for Sales leadership discussion. Proactively flag forecast risks and data quality issues; escalate coverage shortfalls and drive cross-functional conversations when pipeline generation is off track. Partner with the GTM Insights & Analytics Manager on forecast accuracy improvement: they bring the BI modeling and historical analysis; you bring the SFDC data discipline and process accountability. Support GTM MBR and QBR cadences with consistent, SFDC-sourced reporting inputs and segment-level operational narrative. Sales Compensation Design & Administration Own end-to-end compensation administration for the Sales organization — plan documents, quota assignments, attainment tracking, payout calculations, approval processes and dispute resolution. Partner with the Head of Revenue Operations and Finance to support annual comp plan design, ensuring plans are aligned to GTM strategy, bookings goals, and crediting rules for both standard and non-standard deal structures. Maintain the compensation administration platform as the system of record, ensuring calculation accuracy, auditability, and clean data lineage from deal close to payout. Manage the full comp calendar — plan communication, quota letter distribution, mid-year adjustments, and commission statement delivery. Administer SPIFs and accelerators; track performance and report outcomes to Sales leadership and Finance. Build and maintain comp infrastructure that scales with headcount growth and plan complexity — modular, documented, and auditable. Sales Process & Deal Desk Operations Own the documentation and operationalization of Sales processes and methodology — ensuring consistent execution from prospecting through close. Partner with Sales leadership and Enablement to drive process adoption and accountability, with clear feedback loops on where breakdowns occur in the funnel. Own the deal desk process for standard and non-standard pricing: define the approval matrix, set and enforce SLAs, resolve bottlenecks, and ensure contract and implementation handoffs execute without friction. Identify process gaps and prioritize improvements in partnership with the GTM Systems Architect; translate Sales business requirements into system changes. Optimize the Marketing → Sales → Implementation → Customer Success handoff, reducing friction at each transition point. Operating Cadences & GTM Rhythm Own the weekly pipeline and forecast review end-to-end: preparation, facilitation, and follow-through. Track open headcount and hiring progress across the Sales org; flag capacity and coverage risks to RevOps and Sales leadership. Partner with Sales leadership on bookings planning — coordinating inputs from segment leads, validating against historical data, and stress-testing plan assumptions. Support segment performance reviews by preparing SFDC-sourced operational inputs; partner with GTM Insights for the analytical narrative layer. We're looking for a Salesforce-native Sales operator who combines system precision with process ownership — someone whose SFDC data is clean enough to trust, whose comp statements arrive on time and without errors, and whose forecast reviews actually improve rep behavior. Core Experience & Mindset 5–8 years in Sales Operations, Revenue Operations, or Business Operations in a B2B SaaS environment. Deep Salesforce ownership experience — object model design, data hygiene management, and SFDC as the system of record for Sales. Direct experience owning sales compensation administration — plan design support, attainment tracking, payout calculation, and dispute management. Proven ability to own a forecasting cadence: running the process, driving data discipline in CRM, and delivering reliable roll-ups to leadership. Comfortable building and maintaining SFDC reports and dashboards for Sales leadership and frontline managers. Working knowledge of how Salesforce data flows into downstream systems — sufficient to partner effectively with Analytics Engineering and GTM Insights without owning those layers. Familiarity with modern data stack tooling (Snowflake, dbt, Fivetran, or equivalent) is a plus. High ownership orientation — identifies what needs to be done and does it without being directed. Strong cross-functional communicator: fluent in a forecast review with a sales manager and a comp dispute conversation with Finance in the same week. Comfortable in a fast-moving, build-mode environment with limited process inheritance. Salesforce & Technical Fluency Advanced Salesforce experience — object model design, reporting, dashboards, pipeline management, data hygiene, Flows. Salesforce Administrator Certification (Plat-Admn-201) — strongly preferred. Familiarity with how SFDC data is modeled in Snowflake/dbt as downstream inputs — sufficient to collaborate with the GTM Insights Manager and Analytics Engineering. Comfort working across adjacent tools: comp administration tools, spreadsheet modeling, and BI platforms (Omni/Looker) as a consumer or contributor. Familiarity with compensation administration platforms — or demonstrated ability to manage comp with high accuracy in a structured non-tool environment. At Wrapbook, creativity meets technology — and not just in the product. In addition to a competitive salary and all the benefits you can expect from a fast-growing technology company, you'll get access to a team of creative problem solvers and the chance to see your contributions make large impacts. Benefits include: Unlimited Paid Time Off Work from anywhere in Canada and USA Health and Dental benefits Up to $1500 towards IT set up for your home Up to 2% matching RRSP / 401K Learning and Development opportunities Up to $50 USD / $66.50 CAD towards Internet/Cell phone service Wrapbook pledges to be a harassment- and discrimination-free space for everyone, regardless of age, disability, ethnicity, gender identity or expression, nationality, neurotype, personal appearance, political affiliation, professional background, race, religion, or sexual identity or orientation. Have we got your attention? Submit your application today and a member of our Talent team will be in touch with you shortly! #LI-Remote

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As a Senior Developer, you’ll join the team that owns our device-resident agent and expand how 1Password software is installed, configured, and managed across customer devices. You’ll work on a deeply technical client daemon that runs directly on macOS, Windows, and Linux as a background service, with close integration into each operating system. This role sits within an established agent team, but with meaningful ownership of new capabilities. You’ll help design and build the mechanisms that make enterprise deployment simpler, more reliable, secure, and observable at scale, while ensuring they fit naturally into the agent architecture and the broader 1Password platform. While your primary focus will be the endpoint agent and its communication model, you’ll also help shape the contracts and supporting services around it. In practice, that may include prototyping or building lightweight backend components needed to validate workflows, lifecycle behaviors, and end-to-end system design. You’ll help shape our enterprise installation and lifecycle experience end-to-end, ensuring reliability, security, and observability at scale. This is a remote opportunity within Canada and the US. What we're looking for: 5+ years of experience developing system-level or device-resident software for macOS or Windows Strong proficiency in Go Experience developing background services (e.g., Windows Services, macOS launchd) Solid understanding of OS concepts: file systems, permissions, process lifecycle, and privilege boundaries A passion for and experience with security development best practices, coding standards, and design patterns Experience working in a remote-first company or distributed teams. You’re self-driven, with excellent communication skills, and capable of managing your own time effectively. Bonus points for: Experience with Linux system services Familiarity with software installation and update frameworks Experience designing resilient update and rollback mechanisms Experience designing secure client-server communication Experience as a Systems Administrator or Client Platform Engineer Experience troubleshooting production issues on customer devices What you can expect: A remote-first environment where you’ll have the freedom to work from anywhere, with a focus on asynchronous collaboration. Deep ownership of a foundational platform component Minimal meetings, allowing you the time and space to focus on solving complex authentication challenges. Opportunities to make significant technical contributions and lead impactful projects across 1Password’s growing platform. A flexible work environment with the support of a passionate, collaborative team. USA-based roles only: The annual base salary for this role is between $153,000 USD and $214,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $144,000 CAD and $202,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, _. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing . For additional information see our _.

Who is Eleos Health? Today, more people than ever are speaking publicly about their mental health. Whether it's ourselves, our friends and family or even public figures, taking care of your behavioral health is no longer a taboo, it's vital, and it's only human. Eleos is on a mission to help deliver the world's most effective behavioral care through data, measurement, and personalization. Or simply put, we want to give clinicians the support they need to do the important work only they can do. What is this opportunity? We are looking for a Salesforce Administrator / Developer to join our GTM Operations team. This role is responsible for how Salesforce actually functions day to day — owning system integrity, supporting core workflows, and making targeted improvements that reduce friction across the business. Reporting to the VP of Go-To-Market Operations, you will manage administration, automation, and light development work. The focus is on building a system that is clean, reliable, and aligned to how teams operate. Who are you? You are someone who takes genuine ownership of the systems you build — not just the tickets you close. You get satisfaction from a well-structured Flow, clean data, and a Salesforce org that just works. You are comfortable operating independently, managing competing stakeholder priorities without losing sight of what actually moves the business forward. You care about doing things the right way: maintainable, documented, and built to last. And you are excited about growing into a role where the scope is yours to define. How will you contribute? • Manage users, roles, profiles, and permissions; maintain core objects (Accounts, Contacts, Opportunities); and ensure data quality, system hygiene, and consistency across the org, • Build and maintain Flows, validation rules, and approval processes — improving existing automation to reduce manual effort and ensuring everything is structured, scalable, and easy to maintain, • Create and manage custom objects, fields, and page layouts; support light development work including Apex and SOQL as needed; assist with testing, deployments, and release management, • Support integrations with other business systems, monitor data syncs, resolve issues, and manage data imports, updates, and cleanup efforts, • Build and maintain reports and dashboards, ensure underlying data supports accurate reporting, and partner with stakeholders to deliver usable insights What qualifications and skills will help you be successful? • 2–5 years of Salesforce experience in an Admin or Admin/Developer capacity, • Strong understanding of the Salesforce data model and hands-on experience with Flows, validation rules, formulas, and user and data management, • Familiarity with Apex, SOQL, APIs, integrations, and data tools such as Data Loader or Sweep.io, • Experience supporting Sales or business-facing teams and comfort working directly with stakeholders to translate needs into solutions, • Detail-oriented, organized, and able to manage multiple priorities while staying focused on practical, maintainable outcomes Some nice-to-haves: • Salesforce Administrator Certification (2–3 certifications preferred; 1 certification acceptable with 5–7 years of experience), • Experience with integrated business systems such as marketing automation or customer support tools, • Exposure to release management and sandbox environments This is a unique opportunity to join a startup that has a meaningful impact on thousands' well-being and mental health. We have • A product that positively impacts people's lives every single day., • A team of amazing people with a shared vision and the infinite drive to make it happen, • The base pay range for this position is $100,000-120,000 per year. The determination of what a specific employee in this job classification is paid depends on several factors, including, but not limited to, prior employment history/job-related knowledge, qualifications and skills, length of service, and geographic location., • In addition to your compensation, we offer wide and generous health benefits, significant equity and 401(k) plans matched to 4%, • Flexible PTO + Additional mental health days off you can take any given moment simply because you need them., • Fully remote work environment, • Opportunity to build, grow, and become highly instrumental in shaping how technology can increase the effectiveness of therapy.

The Marketing Systems Administrator’s primary role is to leverage all available tools and resources to support loan officers in their day-to-day marketing activities, particularly optimizing the use of Total Expert, the company’s CRM platform. The Key Mortgage Services Marketing Systems Administrator reports to the business unit’s Senior Director of Marketing and works closely with members of the organization’s Business Intelligence and Strategic Growth departments. This can be a fully remote or hybrid role based out of our Schaumburg, IL office. • Provide administrative support to the Marketing and Sales departments using platforms like, Total Expert, WordPress, MAXA, Facebook, Instagram, LinkedIn, YouTube, RatePlug, Google Business, multiple review sites, and Testimonial Tree., • Optimize the use of the company’s CRM, Total Expert, by obtaining an expert-level of knowledge about the system., • Serve as sole administrator of Total Expert within Key Mortgage, • Use the platform to help achieve specific company goals and objectives, • Play key role in leading projects related to launching new functionality and data enrichment within the platform serving as the primary contact between internal departments and vendor, • Build emails and program logic around email campaigns within the system, consider how each campaign will impact other email campaigns; test, launch, and train sales team, • Train loan officers on the system when they join the team and regularly as new features are introduced, • Provide reports on use and effectiveness of the system to help identify where the business is not meeting its goals, • Provide regular briefings on newest functionalities within the system, • Hold regular status meetings with the vendor and suggest new features based on Key Mortgage’s unique business, • Stay apprised of other vendors in the market, • Post daily to corporate social media accounts and monitor results., • Serve as a resource to sales team members when they run into functionality issues within marketing platforms., • Manage loan officer marketing onboarding., • Manage content changes to corporate websites., • Provide regular reporting on systems usage, orders, reviews, and Google Analytics for analysis and further optimization., • Bachelor’s degree in a related field is required, • 2-4 years of related work experience, • Excellent communication skills, both written and oral, • Strong interpersonal and customer service skills, • High attention to detail and experience with proofing and quality assurance, • Demonstrate a high level of initiative, and be able to work just as well independently, as well as in a team environment, with minimal direction, • Highly technical, with high degree of proficiency with Word, Excel, PowerPoint, and the Google Suite, • Basic HTML and CSS skills and an understanding of information systems required, • Experience with Google Analytics, • A team player, who is able to contribute by developing relationships, cross-training, and being able to back up other team members as needed, • Process oriented and very quality-minded, • Proactively seeks opportunities to increase knowledge, skills, and abilities, • Experience with Instagram, Facebook, LinkedIn, and other relevant social media platforms, • Ability to handle stressful situations and multiple deadlines under pressure, • Well organized with strong prioritization and project management skills, • Exceptionally positive attitude, and a desire to join a company with a culture driven by empowerment, support, and collaboration, • Medical, • Dental, • 401k with match, • PTO, • VTO

At Reltio®, an SAP Company, we believe data should fuel your success in the enterprise AI era. Our Context Intelligence Platform turns fragmented data into a trusted, connected context so AI agents and systems can act with expert-level judgement at enterprise scale. Reltio’s cloud-native SaaS platform harmonizes, unifies, and governs data across sources and formats—including unstructured data—in real time, turning them into data assets that can be mobilized in milliseconds to any application, user, or AI agent. Trusted by more than 200 of the world’s largest brands across industries such as life sciences, financial services, healthcare, and technology, we fuel frictionless operations and help enterprises accelerate innovation and reduce risk. At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our “Customer First”, we strive to ensure their success. We embrace our differences and are “Better Together” as One Reltio. We are always looking to “Simplify and Share” our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We “Own It”. Every day, we innovate and evolve, so that today is “Always Better Than Yesterday”. If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence. Reltio has earned numerous awards and industry and analyst recognition for our technology, our culture, and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk! Job Summary: As a Senior HR Operations Specialist at Reltio, you will support the efforts of the Manager, Global HR Shared Services leader to drive operational excellence across the full employee lifecycle by leading HR process improvements, optimizing systems, and ensuring the successful delivery of HR programs. In this role, you will serve as a trusted partner to the Manager, Global HR Shared Services leader, HR colleagues, and all staff, helping to scale our operations thoughtfully and with an employee-centric mindset. You’ll bring strong process thinking, systems expertise, and a bias for action to create solutions that are efficient, compliant, and future-ready. This is a key role for someone ready to expand their influence, lead cross-functional efforts, and contribute to building an HR operational infrastructure that supports Reltio’s ongoing global growth. Job Duties and Responsibilities: • Lead end-to-end HR operational processes and employee lifecycle activities—including onboarding, offboarding, and compliance initiatives—while driving mid-sized projects such as system enhancements and program refreshes, with a focus on scalability, continuous improvement, and delivering a best-in-class employee experience., • Respond to routine Tier 1/2 inquiries and manage Tier 3 escalations by diagnosing complex employee inquiries, collaborating cross-functionally (Legal, Payroll, IT, Finance) to resolve, and identifying root causes to prevent recurrence and propose resolutions., • Partner with People Team Centers of Excellence (COEs) (Talent Acquisition, Compensation, HRBPs) to optimize operational handoffs and ensure seamless program execution., • Own and evolve employee self-service capabilities (knowledge base, Tier 0 content) to empower employees and reduce manual transaction volume., • Identify and document operational risks, ensuring internal controls, audit practices, and compliance obligations are upheld., • Support process documentation management, maintaining clear, current SOPs and workflow documentation across the HR Shared Services Team., • Mentor and provide informal leadership to junior team members and promote operational knowledge sharing., • Actively contribute to the continuous improvement culture by identifying gaps, proposing solutions, and leading changes that enhance HR service delivery., • Serve as the primary liaison with the Professional Employer Organization (PEO), managing day-to-day communications, resolving escalations, supporting audits, and collaborating on benefits renewals, plan design updates, and overall service delivery., • Partner with the PEO to coordinate end-to-end LOA processes, including eligibility tracking, documentation, compliance with federal and state leave laws (e.g., FMLA, CFRA), employee communication, and timely return-to-work coordination., • Maintain compliance with federal, state, and local regulations (e.g., ACA, ERISA, FMLA, ADA) by partnering with the PEO and internal stakeholders. Support audits, filings, and generate regular and ad hoc reports to meet internal and regulatory requirements., • Conduct benefits orientation sessions, develop employee-facing resources, and respond to inquiries with clarity and care., • Lead the annual open enrollment following internal process, including planning and execution of communication strategies, system readiness, and coordination with the PEO to ensure a seamless experience for employees., • Continuously assess and improve benefits and LOA processes in alignment with PEO capabilities and internal operations. Recommend and implement scalable, employee-centric solutions to increase efficiency and compliance., • Support the administration of U.S. immigration processes by coordinating with internal stakeholders and external immigration counsel to ensure accurate documentation, timely processing, and compliance with applicable regulations. Assist with employee case tracking, communications, and procedural updates related to sponsorship and mobility., • Serve as a day-to-day system administrator for HR systems (e.g., HRIS, benefits administration, case management), managing employee data integrity, workflow configurations, and user access in partnership with IT., • Generate and distribute regular and ad hoc HR operational reports (headcount, turnover, LOA utilization, onboarding completion rates) to support the People Team and business stakeholders., • Analyze HR operational trends (e.g., Tier 1/2 inquiry volume, case resolution time, open enrollment participation) to identify patterns and surface insights that inform process improvements; maintain operational dashboards to track and communicate key HR metrics to stakeholders., • Other duties and responsibilities as assigned. Skills You Must Have: • Bachelor’s degree in Human Resources, Business Administration, or related field, or equivalent experience., • 3-5 years of progressive experience in HR operations, HR shared services, or HR support roles, preferably in a global, high-growth environment., • Strong knowledge of HRIS systems administration (e.g., BambooHR) and reporting capabilities., • Demonstrated ability to drive process improvements and manage operational projects from concept to execution., • Experience supporting compliance audits and regulatory reporting (e.g., I-9, EEO, ACA, global labor requirements)., • Excellent analytical, critical thinking, and problem-solving skills., • High attention to detail, particularly regarding data accuracy and operational compliance., • Excellent organizational, time management, and prioritization skills to manage multiple priorities in a fast-paced, collaborative environment., • Strong verbal and written communication skills with an ability to simplify complex information., • Ability to balance tactical execution with strategic thinking to drive results., • High degree of professionalism, integrity, and confidentiality. Skills That Are Nice to Have: • Certification in HR (PHR, SHRM-CP)., • Experience with Jira Service Management or other case management systems., • Experience supporting or implementing global HR programs., • Project management skills or familiarity with project management tools (Asana, Smartsheet, Monday.com)., • Exposure to HR technology evaluation, selection, and/or implementation processes., • Knowledge of local, state, and federal employment law and regulations. At Reltio, we carefully consider a wide range of compensation factors to determine your personal top of market. We rely on market indicators to determine compensation and your specific job family, background, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location. Overall Market Range $78,000 - $147,000 USD Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Part-time Description Schedule - Class schedule works well even if you already have a daytime job. Work from Home (WFH) - Remote work must be performed while residing in California, New Mexico, Florida or Massachusetts CIAT Location: San Diego, CA and Albuquerque, NM Reports to: Dean of Education (DOE) Status: Non-Exempt Employment Type: Variable-Hour (Part-Time) Summary Are you passionate about positively changing the lives of others? California Institute of Applied Technology (CIAT) is growing and seeking educators and professionals with a passion for mentoring others. If this is you, please contact us! CIAT prepares students for professional success by offering practical training in today’s most competitive technology fields to make sure students are job-ready. With a large selection of courses, flexible schedules, and an online campus, we aim to empower the working student. We are laser-focused on student success, whether just starting out, making a career change, or transitioning into civilian life, CIAT prepares students for success! Teaching: • Available to teach synchronous online courses via Microsoft Teams on Monday and Tuesday every week, • Plan and organize instruction in ways that maximize virtual student learning and engagement, • Modify, where appropriate, instructional methods and strategies to meet diverse student’s needs, • Employ appropriate teaching and learning strategies to communicate subject matter to students Mastery of Subject Matter: • Possess thorough and accurate knowledge of Service Now workflow deployment. Specifically, hands on experience with ServiceNow administration, application development, and performance analytics., • Collaborate with colleagues, attend meetings and academic initiatives for overall program improvement, • Stay current in their subject matter through professional development, involvement in professional organizations, and attending meetings, conferences, or workshops, • Keep updated with advancements and best practices in adult education and instructional design, participating in relevant workshops, conferences, and training sessions to enhance teaching skills and incorporate innovative methods into virtual course delivery Curriculum Development: • Design, update, and align course materials with college standards for adult learners, • Develop hands-on labs, assessments, and other course materials, while evaluating their effectiveness, • Build and maintain course shells and templates, including syllabi, exams, discussions, assignments, and assessments, • Select the instructional materials that align with course objectives, • Keep curriculum, syllabi, textbooks, and Canvas up to date, • Review course material for accuracy and relevance, providing recommendations for improvements, • Ensure compliance with accreditation standards for instructional quality and education Adhering to College Policies and Procedures: • Maintain compliance with accreditation related to instructional and the quality of education, scheduled class hours requirements and CIAT policies and procedures, • Promote collaboration with other staff members and participate in the implementation of new projects, ideas, etc., • Adhere to the CIAT business casual attire. Please refer to the CIAT Employee Handbook for the complete policy. Clothing should be neat, clean, and without rips and holes. We can accommodate CIAT polo shirts Requirements • Bachelor's degree (required), • Preferred degree in Business Administration, Information Technology, Computer Science, Organizational Management, or related Technology and/or Business Administration fields., • Official transcripts of the bachelor's degree must be provided, • Minimum of three years of professional experience working with ServiceNow or two years of ServiceNow administration experience and one year of IT Service Management experience., • Preferred Industry Certifications not limited to ServiceNow Certified Application Developer, ServiceNow Application Specialist, ServiceNow Systems Administrator, or ServiceNow Implementor. Prior experience in curriculum development and instructional design for college-level courses is preferred, • Preferred experience in Canvas, Moodle, Cornerstone, Blackboard, Saba, Chamilo or iSpring., • Demonstrated expertise and knowledge in using the functions and features of the ServiceNow platform. Demonstrate an understanding of ServiceNow principles and best practices., • Ability to work collaboratively with colleagues, academic departments, and administration to support student success, achieve institutional goals and contribute to a positive and inclusive culture, • Commitment to fostering an inclusive and supportive learning environment that respects the diversity of students' backgrounds, experiences, and perspectives, • Knowledge of current trends, best practices, and didactic approaches in higher education, • Demonstrated ability to deliver engaging and effective lesson plans that meet the diverse needs of students, • Strong communication skills, both verbal and written, with the ability to effectively convey information and interact with students, colleagues, and others, • Compliance with all college policies, procedures, and regulations, including those related to academic integrity, student conduct, and instructional delivery, • Adhere to CIAT’s compliance requirements to ensure all Federal, State, accreditation, and institutional policies and procedures are being met, • Follow communication guidelines to ensure high levels of customer satisfaction and professionalism, • Must be able to embody CIAT’s mission, vision, purpose and values Position Type and Expected Hours of Work This is a variable hour position. Days and hours of work are usually Monday through Friday, but weekend and evening hours are required. Live classes are scheduled twice a week (Monday and Tuesday) from 6:00pm-9:30pm pacific time Supervisory Responsibility This position has no supervisory responsibilities Values Values such as integrity, excellence, customer service, teamwork and mutual respect are some of those that remain constant, regardless of changes in our company. When identifying company values, it is important that those values are being demonstrated in the course of business each day. Our values set expectations for how employees and managers interact with every person while representing the company. • We are passionate about education and student success, • We value integrity and excellence in our employees and students, • We treat ourselves and our students with dignity and respect, • We believe in and encourage innovation at our school to better help our students succeed, • We have a customer centric focus and we want people highly committed to achieving goals, where our success equals student’s success, • We are accountable for our actions and focus on improvements moving forward, • We have a growth mindset with a sincere belief that every student can do better and achieve their goals, • We expect every employee to be an example of conduct and professionalism, being a role model to students and colleagues, • We commit to an inclusive and supportive learning environment that respects the diversity of students' backgrounds, experiences, and perspectives, • We foster lifelong learning and professional development Physical Demands These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions: • Essential functions of this role require sitting for extended periods of time, • Ability to type, use a computer to search for information and input information while speaking on the phone is required, • The employee will frequently be required to use the computer, mouse and telephone to conduct the regular tasks of this role, • The employee will be required to compute simple to simple mathematical calculations as a normal part of this role Work Environment While performing the responsibilities of this remote position, the job holder will work in a home office environment. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions of the job. This role routinely involves using standard office equipment such as computers, phones, and virtual communication tools. Employees are expected to ensure that their home office is a safe and ergonomic working environment. Employees must maintain data security and confidentiality in accordance with company policies and use secure connections for all work-related activities. Expectations regarding work hours, availability, and time tracking will be clearly communicated and must be adhered to. The company is not responsible for maintaining home office environments beyond the provision of reasonable accommodation and necessary work-related equipment. Workers' compensation and liability for injuries that occur in the home office will be covered as per company policy and applicable laws. This remote work policy is designed to comply with all relevant local, state, and federal laws. AAP/EEO Statement California Institute of Applied Technology provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, California Institute of Applied Technology complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. California Institute of Applied Technology expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of California Institute of Applied Technology’s employees to perform their job duties may result in discipline up to and including discharge. California Institute of Applied Technology California Institute of Applied Technology California Institute of Applied Technology. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time, with or without notice. Salary Range The starting salary range for the Workflow Deployment- ServiceNow Adjunct Instructor is $38.00-$42.00 hourly/DOE. We base salary offers on a variety of considerations, such as education, experience, equity and other business and organizational needs. #ZR

About Delinea: Delinea is a pioneer in securing human and machine identities through intelligent, centralized authorization, empowering organizations to seamlessly govern their interactions across the modern enterprise. Leveraging AI-powered intelligence, Delinea’s leading cloud-native Identity Security Platform applies context throughout the entire identity lifecycle – across cloud and traditional infrastructure, data, SaaS applications, and AI. It is the only platform that enables you to discover all identities – including workforce, IT administrator, developers, and machines – assign appropriate access levels, detect irregularities, and respond to threats in real-time. With deployment in weeks, not months, 90% fewer resources to manage than the nearest competitor, and a 99.995% uptime, Delinea delivers robust security and operational efficiency without compromise. Learn more about Delinea on , , , and . Join our passionate, global team at Delinea and help us make the world a safer and more secure place. Our success is driven by world-class product leadership, outstanding engineers, and strategic investment from TPG. We value diversity, innovation, and a culture of respect and fairness. If you're ready to push boundaries and challenge the status quo in security, we want to hear from you. Apply today to help us achieve our mission. Technical Account Manager Position Summary 80% of breaches involve privileged credential misuse. Delinea, the leader in Cloud-Ready Privilege Access Management is ready to help minimize the potential attack surface. As such, we are seeking an experienced and self-driven Technical Account Manager to join our outstanding Customer Success team. If you are well versed in and have a passion for Privilege Access Management, Cyber Security, Infrastructure and Identity Security, and experience working with Enterprise customers in a technical trusted advisory role, you might have what it takes to become a Delinea Technical Account Manager. This individual will need to be detail oriented, proactive, and able to perform well under pressure. If you are motivated by challenges, have a passion for excellence, and are customer-centric then this could be the opportunity for you. Accountability, motivation, creativity, and tenacity are the key success attributes for this role. What You’ll Do: Serve as a technical subject matter expert for Delinea’s Privilege Access services and product offerings Be the customer trusted advisor to ensure engagement and success with the Delinea solution deployment, expedite resolutions to obstacles, and help them derive the most out of their Delinea investment. Regularly monitor customer health, and communicate results with regional sales team, support, and renewals team Deliver remote services to new and existing customers including software configuration, onboarding, and training Engage with customers to quickly resolve high priority issues impacting their service delivery Track new bugs, new product releases, and security vulnerabilities and proactively notify customer of any changes that may impact its environments. Will serve as the customer advocate for promoting customer interest within Delinea Engineering and Product Management organizations for future functionality and product roadmap items. Regular review sessions to validate plans, configurations, and designs centered around Delinea software and operations. Document customer environment details and share with Delinea Support and Engineering teams for faster issue root-cause and resolution. Coordinate and oversee Early Beta Access program of new releases, identifying opportunities to impact future product direction and assist with the testing and validation process Subject to travel and safety restrictions, travel to customer facilities primarily in North America for Quarterly Business Reviews and Solution assessment. Maintain an established level of performance with our customers measured via satisfaction surveys Foster and leverage key relationships inside Delinea to influence various functional groups to apply key resources to solve customer issues quickly. Develop and present executive-facing reports that summarize real-time situational updates and analysis as well as key themes extracted from escalations worldwide. What You’ll Bring: 4+ years of experience in a similar role as a Customer Success Manager, Helpdesk Manager, Support Engineer, Professional Services Consultant or Sales Engineer Understanding of applications, infrastructure and processes used in large organizations that are typically integrated with Privilege Access Management solutions Previous experience with Delinea or with other Privilege Access Service solutions such as CyberArk, BeyondTrust, etc. is a big plus Experience leading large, transformational technology projects that cross typical enterprise silos Experience addressing significant technical challenges with minimal supervision or guidance. Proven ability to plan, organize, and prioritize multiple projects and responsibilities on a weekly basis. Comfortable interfacing directly with complex, multi-divisional, multi-geographical clients, preferably at the director level Demonstrated ability to quickly and proficiently understand and absorb new information. Prior success delivering objectives in a consistent and professional manner through both expected and unforeseen challenges. Must have demonstrated strong written and verbal communication skills in a professional setting with an ability to articulate complex operations to technical audiences. Must be able to construct documentation that identifies current and established operational procedures, and proposed modifications and changes in a clear and concise manner is imperative. Technical Competencies Microsoft Active Directory administration and design experience Microsoft Windows server administration and engineering experience Expertise with at least one major Infrastructure as a Services (IaaS) provider such as Microsoft Azure or Amazon. Must have UNIX and/or Linux administration experience in large organizations. Experience with NIS, or LDAP administration is a plus. Previous experience working with cloud or as-a-service solutions Strong compliance knowledge (PCI, SOX, GLBA, etc.) as related to infrastructure security and access management Should have a working knowledge of UNIX authentication and authorization management, PAM, NSS & Kerberos Experience with other PAS solutions such as BeyondTrust, CyberArk, etc. Demonstrated capabilities with scripting languages such as perl and PowerShell Network Storage Device Administration experience is a plus Microsoft SQL Reporting Services experience is a plus Experience with Microsoft Clustering Services (MCS) is a plus Experience with RabbitMQ or message brokering is a plus Why work at Delinea? We're passionate problem-solvers helping the world's largest organizations protect what matters most: their human and machine identities. We invest in people who are smart, self-motivated, and collaborative. What we offer in return is meaningful work, a culture of innovation and great career progression. At Delinea, our core values are STRONG and guide our behaviors and success: Spirited - We bring energy and passion to everything we do Trust - We act with integrity and deliver on our commitments Respect - We listen, value different perspectives, and work as one team Ownership - We take initiative and follow through Nimble - We adapt quickly in a fast-changing environment Global - We embrace diverse people and ideas to drive better outcomes We believe weaving these core values into our day-to-day actions, and our process for hiring, evaluating, and promoting employees, helps us cultivate a work environment that embraces collaboration and camaraderie. We take care of our employees. We offer competitive salaries, a meaningful bonus program, and excellent benefits, including healthcare insurance, as well as pension/retirement matching, comprehensive life insurance, an employee assistance program, time off plans, and paid company holidays. Delinea is an Equal Opportunity and Affirmative Action employer and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Upon conditional offer of employment, candidates are required to complete comprehensive criminal background check, verification of education, and verification of employment, per employment policy. In addition, all publicly posted social media sites may be reviewed.

Job Description Our 75-year-old company is looking for an experienced service company administrator to help us manage our fast-paced office. We need someone familiar with the plumbing/HVAC industry or a similar trade with a few years of project management/administration experience to help oversee our project management, project and service billing, job tracking, project estimating, and contract administration needs. If you’re looking to work in a fast paced off with a dedicated team and lots of opportunities, please apply today! Compensation: $65,000 Responsibilities: • Prepare estimates and proposals with field personnel and project managers, • Track project progress and job costs, • Coordinate with technicians, vendors, and customers, • Assist with scheduling and material procurement, • Generate invoices and manage billing documentation, • Follow up on permits, inspections, and project paperwork, • Maintain organized job files and records, • Help ensure projects stay on schedule and within budget, • Help with service billing, • Help build project submittal packages, • Maintain project pipeline, • Maintain subcontractor vendor compliance Qualifications: • Three years of experience in construction services, administrative support, or project management for plumbing, HVAC, or related trades, • Excellent organization, time management, attention to detail, and communication skills are valuable, • Detail-oriented with strong follow-through, • Proficiency in computer use and typing. Microsoft Office (Word and Excel) is our main program. Experience with Bluebeam, Procore, or other plan review software, • Comfortable using computers, spreadsheets, and dispatch/accounting software, • Knowledge of AIA documentation is helpful, • Ability to manage multiple projects simultaneously, • Knowledge of the Philadelphia L&I eClipse system is preferred, • Solid math skills are needed About Company Adelphia Plumbing and Heating Services is a 3rd generation, 75-year-old business with a dedicated and valued group of employees and a loyal customer base. We are based in West Philadelphia and service Philadelphia and the surrounding counties. We perform plumbing, heating, and drain cleaning services throughout the area with a focus on multifamily and managed properties. We service thousands of customers in the area with work ranging from replacing a toilet flapper all the way up to designing and replacing a high-rise building's hot water production plant. We also have a thriving renovations and construction department, working with some of the best general contractors in the area.

Job Description Overview The Shriners Children’s Philadelphia Administrator is accountable for all aspects of the facility’s performance including development of the high performance culture required to drive quality care and optimal patient outcomes, patient satisfaction, regulatory compliance, safety, and financial stewardship. Philadelphia offers a compelling mix of affordability, culture, and opportunity. It’s significantly cheaper than major East Coast cities like New York and Boston, while still providing big-city amenities, rich history, and a vibrant arts and dining scene. The job market is strong, especially in healthcare, tech, and education, and its location makes it easy to access NYC and DC. With over 150 diverse neighborhoods, excellent universities, and walkable streets, Philly appeals to professionals, families, and students alike. Responsibilities • Accountable for achieving all financial and volume goals established annually., • Responsible for the alignment of strategic goals with the overall mission of Shriners Children’s, • Provides values-based leadership to facility by providing direction, advice and oversight to the facility’s management and medical staff in the areas of SHC Hospital Regulations and Bylaws, operations, clinical care, planning and business development, and regulatory compliance., • Effectively engages with others in change management and organization transformation, • Develops collaborative relationship with facility, market, and system leadership., • Identifies, implements, and monitors opportunities to create operational efficiencies and strategic alignment, including resource optimization, centralization, and/or shared services models when appropriate., • Promotes a culture of continuous improvement and the elevation of service standards through the implementation of best practices, with the objective to drive improvement., • Directs continuous improvement in organizational processes and services, using quality improvement processes, health industry best practices/benchmarks, and assessment tools to identify and serve customer needs. Qualifications Minimum: • A Master's Degree in Healthcare Administration, Business Administration, or in a related healthcare field, • 10+ years of progressive healthcare leadership experience in an acute care hospital/multi-disciplinary healthcare setting Preferred: • 5+ years of executive leadership experience in a non-profit healthcare system, • Pediatric health system experience, • Board Certification in Healthcare Management and Fellowship of the American College of Healthcare Executives is preferred.

Job DescriptionSalary: What is Designblendz? With over 300 collective years of experience in architecture, engineering, interior design, 3D CGI visualization, and development services, we are the ultimate destination for all your real estate development needs. Our team is dedicated to helping our clients and partners find innovative solutions across various industries that combine the built and virtual world. By leveraging our diverse skill set, we seamlessly navigate the realms of physical real estate development, business franchising, and 3D virtual real estate marketing. Whether designing 278 apartments over four buildings, managing thousands of digital assets for large businesses, or creating cutting-edge CGI virtual environments to achieve sales goals for international brands, we have the blended team to make it happen. At the heart of our interdisciplinary team lies a group of passionate dreamers, problem solvers, and aspiring world changers. Their unwavering commitment to quality and customer service sets the bar higher in both the physical and virtual worlds. Driven by our relentless pursuit of excellence, we are paving the way for a future that seamlessly merges and raises the standard in both. Why Designblendz? Do you have the constant need to improve in your career and daily life? Are you looking for a supportive team to push you with a never settle mentality to make things better each and every day? Our culture has a 360 support system for growth with bi-yearly reviews, committees dedicated to education, and goal setting you personally and professionally. Its what helps drive amazing results for our clients, and create an office of rockstars. We are constantly striving to get better, more efficient in how we operate, and solving complex problems for our customers that span both the virtual and built environment. If you are someone who never settles for average, then we are looking for you to join our team. Career Overview: As an architecture Project Manager, you will lead, manage, and oversee architectural projects from conception to completion. Working closely with leadership, you will navigate each phase, ensuring efficiency and adherence to project goals. This role demands technical expertise, leadership, and interpersonal skills. Key Responsibilities: • Lead and manage architectural projects from inception to completion, overseeing all phases including schematic design, construction documentation, bidding, and construction administration., • Collaborate with a team, guiding them through project tasks and ensuring productivity., • Conduct field surveys and measurements, directing junior staff to ensure accuracy., • Develop design and space plans based on client requirements, offering expertise in programming., • Serve as Construction Administrator during project construction, handling tasks such as reviewing shop drawings, responding to RFIs, and managing change orders., • Attend on-site construction meetings, keeping accurate records and addressing critical path issues., • Demonstrate entrepreneurial qualities that support business development efforts., • Organize and direct the architectural team to ensure orderly and timely project execution., • Determine construction detailing requirements, ensuring compliance with codes and aesthetics., • Conduct quality assurance checks on project drawings and documents., • Manage project timelines and milestones, advising leadership of any deviations., • Oversee junior staff career goals and development, • Commit to meeting project deadlines while adapting roles strategically to achieve project goals., • Research to ensure code compliance and develop technical specifications., • Handle building agency interactions, including preparing applications and addressing objections. Must-Have Qualifications: • Must be a registered architect in good standing., • 5+ Years of experience managing projects from conception to completion, • Bachelor's degree in Architecture (BArch) or Bachelor of Science in Architecture from an accredited institution., • Proficiency in Revit, • Strong communication and interpersonal skills., • Knowledge of building codes and regulations., • Ability to manage multiple projects simultaneously. Benefits: • Paid Holidays, • Paid Vacation Days, • Sick Days, • Partially subsidized medical, vision, and dental insurance, • Company-Paid Long-Term Disability Insurance, • Company-Paid Life Insurance, • Company-Paid Short Term Disability Insurance, • 401k Retirnement benefits currently up to 3% match eligibility after 6 months of full time employment, • Maternity and Paternity Leave Policy

Job DescriptionWe are looking for a Jr. Network Administrator to support daily infrastructure operations and deliver dependable technical assistance across the organization in Philadelphia, Pennsylvania. This position combines hands-on systems and network administration with responsive end-user support, including service for senior leadership. The ideal candidate brings strong experience with Microsoft environments, device management, and troubleshooting, along with a careful approach to documentation and operational consistency. Responsibilities: • Oversee backup operations by monitoring job success, resolving failures, and maintaining accurate records for related projects and procedures., • Support the stability of the company network by tracking performance, addressing connectivity issues, and assisting with routine maintenance across core infrastructure., • Administer Microsoft technologies including Intune, Azure, Microsoft 365, and Active Directory to manage users, devices, access, and system policies., • Maintain both physical and virtual Windows server environments to ensure reliable performance, availability, and ongoing system health., • Manage VoIP platforms and provide technical administration to keep communication services functioning effectively., • Contribute to IT planning efforts by helping define project needs, preparing documentation, and supporting implementation activities., • Serve as an escalation point for help desk staff by handling more complex technical issues and driving timely resolution., • Create and refine standard operating procedures for commonly supported technologies to improve consistency, knowledge sharing, and service delivery., • Deliver high-touch technical support to end users, including executive-level assistance for hardware and software issues across iOS and iPadOS devices., • Assist with development and integration initiatives as needed, while supporting additional infrastructure and administrative tasks assigned by the IT team.• Demonstrated experience supporting Windows desktop and server platforms, with working knowledge of Azure gained through hands-on experience and/or Microsoft certifications., • Strong background providing support for iOS and iPadOS devices in a business environment., • Advanced networking knowledge with the ability to diagnose, isolate, and resolve technical issues across LAN and related infrastructure., • Experience working with cybersecurity tools, antivirus platforms, firewalls, and network equipment such as Cisco routers., • Familiarity with Microsoft 365 applications, including core business tools such as Word and Excel., • Excellent communication, customer service, analytical, and problem-solving skills, with strong attention to detail., • Ability to lift up to 50 pounds as needed for hardware handling and workstation or infrastructure support tasks., • Bachelor’s degree in information technology, computer science, or a related field with three years of similar experience, or five to seven years of proven technical support experience in a Windows-based environment.

Job Description SUMMARY: Under the direct supervision of the Practice Administrator, the Call Center Supervisor is responsible for the daily operations of the Esperanza Call Center and for the supervision of the Call Center Team (Clerical Assistants/Phone Operators) and Remote Phone Operators. The Call Center Supervisor establishes goals for call center response rates, oversees the patient texting service, and provides patient and staff support for web portal registration and use. The Call Center Supervisor trains the Call Center Team individually and as a team, monitors customer satisfaction, and provides coaching as needed to enhance teamwork and individual performance. The Call Center Supervisor is responsible for preparing reports on the Call Center and web portal operations and set goals for enhanced communication capabilities. The Call Center Supervisor is a member of the Clerical Department Management Team and is responsible for other duties as assigned by Supervisor. ESSENTIAL FUNCTIONS 1. Manages the daily operations of the Esperanza Call Center. • Assigns work to Call Center Team, including Remote Phone Operators, • Ensures patient access to needed appointments and other EHC resources by monitoring Call Center workflow and coaching individual team members as needed, • Assists Call Center Team with patient advocacy; advocates directly for patients, • Assists Call Center Team with difficult callers; works to establish and maintain appropriate boundaries, • Works with IT on connectivity issues, • Monitors productivity in real time and creates weekly activity reports 1. Provides supervision and training of the Call Center Team • Supervises and coaches Call Center Team, including Remote Phone Operators, • Interview potential applicants, • Develops training materials for new and existing team members, • Conducts weekly Call Center staff meetings as needed, • Conducts performance evaluations. Provides discipline and encouragement as needed., • Processes time-off requests and payroll for call center staff, • Instructs Call Center Team on the established goals and generates with the team ways to achieve the goals quarterly, • Assign Call Center Agents to work on projects/assignments to support clinic operations as needed 1. Oversees the patient texting service • Ensure that daily text message responses are reconciled within Centricity scheduling, • In conjunction with Office Managers, QA coordinator and CHW team, send text messages regularly to patient populations overdue for care 1. Patient Portal • Develop/refine portal response workflows and forms in collaboration with Portal Management team, • Develop/refine patient and staff education materials 1. Oversees quality assurance measures and reporting • Sets performance and continuous improvement goals with the assistance of Supervisor and input of the Call Center team, • Prepares quarterly and annual reports 1. Contributes to the Clerical Department Management Team • Attends team meetings; occasionally lead the team as assigned by Supervisor, • Substitutes for office manager as needed, serving on office rotation for certain duties (locking up, cash, etc.), • Participates in selected meetings (Quality Assurance, Department Meetings, etc.) as assigned by Supervisor, • Other duties as assigned by Supervisor EDUCATION, KNOWLEDGE, SKILLS, AND QUALIFICATIONS • Bachelor degree in relevant field or equivalent experience., • 3-5 years supervisory experience in customer service environment., • Ability to lead a team toward setting and accomplishing goals., • Ability to conduct team and individual training; ability to do on-the-job training with tact and effectiveness., • Experience with preparing data driven reports for upper management., • Solid record of timeliness and reliability in a work setting., • Solid experience with Microsoft applications and use of computer., • Bilingual English and Spanish preferred., • Ability to integrate Christian faith with relationships with co-workers and patients and share the hope of Christ with others. WORKING CONDITIONS • Requires 8 hours of computer-related work in a seated position; typing and using mouse., • Requires ability to read fine print on computer screen., • Requires ability to move around the call center and climb stairs. To carry out its mission, it is of critical importance for Esperanza Health Center (EHC) to keep our patients, families, and workforce safe and healthy and to support the health of our global community. In keeping with this, EHC has mandated all workforce members on-site at any EHC location for any portion of their time be vaccinated for COVID-19. This also includes contractors and EHC volunteers. This vaccine mandate is in alignment with applicable local, state, and federal mandates. Potential employees may request exemption consideration for EHC vaccine requirements for valid religious and medical reasons. Please note that start dates will be delayed until candidates are fully immunized or valid exemption requests are reviewed and approved.

ServiceNow Practice Strategist -Telecom Why Us NewRocket brings 20 years of advising and supporting clients in designing, implementing, and managing AI-enabled digital workflows to improve employee and customer experiences. An Elite ServiceNow Partner and ServiceNow Global Partner Award Winner, the Company has completed over 3,000 projects across nine industry specializations. NewRocket Goes Beyond Workflows™ to help clients transform their enterprise into a place where employees flourish, customers thrive, and people matter. With thousands of ServiceNow certifications, NewRocket's business strategists take a holistic, strategic approach to optimize the ServiceNow platform and help clients solve industry-specific challenges. NewRocket has been awarded the "2024 BEST Award", "2024 ServiceNow Customer & Industry Workflows Delivery Success Partner (CIWF)", "2023 ServiceNow Worldwide Customer Workflow Partner of the Year" and "2023 ServiceNow Creator Workflow Partner of the Year". We are #GoingBeyond Our Approach to Work At NewRocket, people are not just the backbone; they're the heartbeat. We champion diversity, celebrate creativity, and embrace the uniqueness each person brings to the table. Here, it's not just about a job; it's about fostering a healthy work-life balance, creating a culture that thrives on collaboration and innovation, and supporting professional growth for individuals and teams. We believe in creating meaningful experiences, not just for our clients but for every member of our crew. Your voice matters, your growth matters, and you matter. Join us for a journey where your uniqueness is not only recognized but celebrated, and together, let's create something extraordinary! Come join our Crew! The Role As a ServiceNow Practice Strategist, you will be responsible for leading the successful delivery of ServiceNow solutions and services, for large client programs. The Practice Strategist is responsible for leading and mentoring a team of Software Engineers on projects and aligning project tasks to engineers’ skill set. As a Solution Architect, you will be responsible for hosting workshops, architecting, designing, and implementing solutions on the ServiceNow platform. The Practice Strategist will provide technical pre-sales support and input regarding solutions, structure, and growth for complex professional services projects. The candidate will join an existing team working within the US and Canada. Your Impact • Assist Pre-Sales team with scoping service engagements typically involving multiple ServiceNow products and complex integrations with client applications/systems, • Serve as primary technical point-of-contact for projects and as the face of the engineering team to the customer, • Define, at an architectural and design level of detail, technical solutions aligned with the client’s business problems and ServiceNow Implementation Best Practices, • Write/estimate Stories, monitor engineers work, and own overall quality and delivery of development; may perform a portion of development on Stories that cannot be delegated, • Responsible for demos and delivery of additional documentation, proof of concepts, and knowledge transfer activities for project and crew members, • Work collaboratively with Project Manager to monitor for scope creep and resolve critical path technical issues, complex business processes, and escalations from customers, • Collaborate with Pre-sales and project managers to ensure solutions are not introducing unnecessary customization and minimize technical debt, • Draft and publish to company repository technical and process documentation., • Prepare and facilitate customer workshops to capture and define customer’s requirements., • Collaborate with Pre-Sales team and Delivery Organization on creating plans that drives results based on the customers’ requirements and budget, • Research industry impact and innovative opportunities to propose NewRocket product enhancements., • Provide engineers with architectural blueprints/requirements for implementations Your Experience • Deep understanding of Telecom systems, processes and industry standards and practices., • 8-12 years’ experience at a SaaS, PaaS, or Enterprise Software Development Company., • 3+ Years of ServiceNow Platform Experience with an in-depth understanding of ServiceNow architecture., • Experience with TSM, TNI, ITSM, FSM on the ServiceNow Platform, experience with Order Management for Customer Service Management, • Passion in engineering science and technology. Applying principles, techniques, procedures, and equipment to the design and production of managed services., • Collaboration with customers is something you love to do! Including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction., • Strong problem-solving skills and the ability to simplify complex situations., • Fundamental understanding of the CSM data model (Accounts, Contacts, Cases, Entitlements, etc.)., • Experience with documentation software (e.g., Microsoft Word, Excel, PowerPoint, Lucidchart)., • Adapts quickly in a fast-paced environment!, • Proven ability to consult as a key technical resource leading the development and delivery of ServiceNow solutions in client environments, • Knowledge of ITIL, minimum Foundation and/or CSDM, Common Service Data Model., • Proficient in one of the following product lines: CSM, HR, ITBM, ITOM, Performance Analytics, SecOps, or Software Asset Mgmt., • Fundamental understanding of the key technologies relevant to the ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS, • Experience implementing systems using the Agile/Scrum methodology Education: • BA/BS degree in Business Administration or technology related field preferred, or equivalent experience Certifications: • ServiceNow Certified System Administrator (CSA) required, current or obtain within 6 months., • Certified Implementation Specialist (specific domain area) required, current or obtain within 6 months, • ServiceNow Pre-sales accreditations, • ServiceNow Micro-certs, nice to have! This position may require occasional travel, both domestic and international, as part of the job responsibilities. We Take Care of Our People NewRocket is committed to a diverse and inclusive workplace. We value and celebrate diversity, believing that every employee matters and should be respected and heard. We are proud to be an equal opportunity workplace and affirmative action employer, committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin, or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, citizenship, military, or Veteran status. For individuals with disabilities who would like to request an accommodation, please contact hr.us@newrocket.com.

Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership, and trusted results to enable national security missions worldwide. SOSi is seeking a Kubernetes Engineer to support mission requirements for a structured approach to further develop, integrate, and sustain a scalable, federated data ecosystem that enhances interoperability, governance, and mission-driven analytics for a DoD customer. The primary objective of the program is to bridge the operational gaps between DoD, IC, interagency, and non-traditional international partners to enable real-time information sharing, dynamic data integration, and mission-tailored analytical capabilities. Essential Job Duties: • Configure, deploy, and maintain Kubernetes clusters tailored for each IL environment (IL2, IL4, IL5), ensuring support for ESRI ArcGIS services and integration with agency-provided infrastructure from WO-001., • Develop and manage Helm charts and Kubernetes Operators for declarative deployment and automated scaling of ESRI services, including Notebook Server and GeoAnalytics Server., • Configure persistent volume claims and provision container-native storage (e.g., AWS EBS, Azure Disks) to support ESRI workloads, ensuring durability and compliance with backup and recovery policies., • Integrate Kubernetes-native monitoring and logging solutions (e.g., Prometheus, Fluentd, or OpenTelemetry) to support observability and IL-compliant reporting across environments. Minimum Requirements: • Bachelor's degree in Computer Science, Cloud Computing, or a related field, or; five (5) years of equivalent experience in Kubernetes administration., • Demonstrated experience in deploying and managing Kubernetes clusters, troubleshooting containerized applications, and implementing service mesh architectures such as Istio or Linkerd., • Experience with Infrastructure as Code (IaC) tools such as Terraform or Ansible is required., • Possess the knowledge and capability to design, deploy, and manage containerized applications in a cloud-native environment using Kubernetes., • Proficient in Kubernetes cluster orchestration, container networking, Helm chart deployment, and automation of CI/CD pipelines., • Strong knowledge of cloud infrastructure services (AWS, Azure, GCP), security best practices, and Kubernetes monitoring/logging tools (Prometheus, Grafana, ELK stack) is required. Preferred Qualifications: • Desirable but not required certifications include Certified Kubernetes Administrator (CKA), AWS Certified DevOps Engineer – Professional, or Google Cloud Professional Cloud DevOps Engineer. Work Environment • Offsite/remote., • Must have strong internet connection., • Quit workspace free from interruptions and background noise. Working at SOSi All interested individuals will receive consideration and will not be discriminated against for any reason

Job Title: Customer Relationship Management (CRM) – Data Migration Specialist Hybrid/Remote (as required) Job Summary: Next Generation, Inc. (NGI), an Equal Opportunity Employer, is seeking an experienced CRM Data Migration Specialist to assist our clients' technical teams in migrating 15 years of legacy Siebel CRM data, including file attachments, into a new ServiceNow Customer Service Management (CSM) platform. The ideal candidate will have extensive experience with Siebel data structures, large-scale data extraction, and the development of RESTful APIs for ingestion into enterprise platforms. Job Requirements: • Work with our client's technical teams to export 15 years of Siebel Legacy CRM data, ensuring completeness and accuracy, including all file attachments., • Analyze Siebel database schema and data models to plan efficient extraction processes., • Develop and implement RESTful API solutions for ingesting extracted data into ServiceNow CSM., • Ensure data mapping, transformation, and cleansing meet quality standards before ingestion., • Collaborate with ServiceNow platform teams to define and validate data ingestion specifications., • Conduct test migrations, troubleshoot issues, and optimize performance during the migration process., • Document migration processes, data structures, and API configurations for knowledge transfer., • Ensure compliance with data governance, privacy, and security standards throughout the migration., • Provide technical support during cutover and post-migration phases to ensure smooth transition. Required Skills: • Bachelor’s Degree in Computer Science, Information Systems, or a related field., • Proven experience with Siebel CRM data extraction and migration projects., • Strong expertise in RESTful API development, integration, and consumption., • Experience with ServiceNow CSM data structures and ingestion processes., • Proficiency in SQL and database query optimization for large datasets., • Strong understanding of ETL processes, data mapping, and transformation., • Experience working with large-scale data sets including file attachments., • Knowledge of data governance, compliance, and security best practices., • Excellent problem-solving skills and ability to work both independently and in a team environment., • Strong written and verbal communication skills. Preferred Skills: • Prior experience migrating from Siebel to ServiceNow or similar CRM systems., • Familiarity with scripting languages such as Python, JavaScript, or PowerShell for automation., • ServiceNow Certified System Administrator or related certification., • Experience with cloud-based integration and deployment strategies. Job Benefits: • Competitive Consultant pay range based on experience and education of approximately $65-$75 Hourly USD

Company Description Palmetto is a leading clean tech company on a mission to accelerate the transition to a clean energy future. With a belief that consumers can have it all, we are an uncompromising energy company that makes coming clean a no brainer. Our award-winning technology platform empowers homeowners, businesses, and entrepreneurs to adopt renewable energy through simple, scalable, and innovative solutions. Operating at the intersection of B2B and D2C, we offer software, financial products, and services that drive real environmental impact—without compromising value. We deliver end-to-end solutions for whole home electrification that put clean energy within reach for all. Our employees are our most valuable resource. We foster a promote-from-within culture that prioritizes talent development, career growth, and purpose-driven work. Palmetto offers a comprehensive benefits package—including unlimited PTO, medical, dental, and vision coverage, paid parental leave, retirement plans, and more—so you can have it all both personally and professionally. Palmetto prioritizes people, planet, and profit—backed by a culture that values collaboration, impact, and balance. Join us in building a brighter, cleaner world. Location This position will be based remotely in the United States. Summary of Role The Senior Salesforce Product Manager role will drive the continued development of Palmetto's Salesforce platform in alignment with Palmetto’s business needs and objectives. The Salesforce Product Manager owns the product strategy, roadmap, and weekly sprint priorities for Palmetto’s Salesforce team by serving as the primary business liaison and subject matter expert on the platform’s ever-evolving features and capabilities. The Salesforce Product Manager will also consult with other Product teams regularly to align on cross-product priorities. Strategic & Tactical Key Responsibilities of the Salesforce Product Manager: • Understand Palmetto’s business processes and organizational priorities, • Proactively engage with stakeholders regularly to understand their evolving needs, • Manages technical SFDC lead and delivery team, • Proactively builds reporting to support business operations, as well as track sprint delivery and progress of the SFDC delivery team(s), • Develop, maintain, and communicate the Salesforce product’s vision and roadmap, • Establish and track progress against evolving business initiatives for the Salesforce team, • Manage, prioritize, and refine User Stories for the Salesforce product backlog, • Work closely with peers in your department to ensure that your projects and initiatives align with the priorities of their related systems i.e. accounting and financial systems, • Lead Salesforce product roadmap and sprint planning meetings with the Salesforce development team, • Lead solutioning conversations and technologies for products that live within or touch the Salesforce system, • Facilitate daily standups with the Salesforce development team, • Engage with business stakeholders and end-users to resolve impediments to Product development as they arise, • Manage end-user testing, communications, release management, and roll-out plan for new Product feature releases, • Align with other Palmetto Product Owners when needed to maintain cross-product alignment, • Manage MANY priorities across the org and drive the strategic vision and implementation of Salesforce enhancements to support Palmetto’s growth and business needs, • Very strong technical foundational knowledge and understanding of the Salesforce platform and various clouds (Sales, Service, Field Service Lightning, etc.) Qualifications • 3+ years of experience at a technology company or consulting firm, • 5+ years of experience working in an Agile development environment and participating in Agile ceremonies, • Ability to manage many competing priorities and complex projects, • Salesforce certifications highly preferred (consultant, administrator, etc.), • 3+ years of experience working with middleware for Salesforce (BOOMI, Tray.IO, or other) along with DevOps tools (Gearset or other), • Experience translating business needs into strong user stories/requirements for new product features, • Technical aptitude and expertise in the Salesforce platform as well as other applications commonly integrated with Salesforce, • Excellent organizational and project management skills; can manage priorities and dependencies across teams, • Excellent communication skills with experience translating technical concepts to non-technical audiences, • Strong leadership skills rooted in high EQ, with an ability to rally cross-functional teams towards demanding goals, • Is regarded as a subject matter expert in Salesforce; can set up working agreements with other teams on how to use, engage and request updates to their service., • Has strong alignment to the Palmetto mission of building the green energy future, and examples of working within Palmetto core values:, • Customer Mindfulness: we are conscientious of and empathetic towards the needs of our customers., • Inclusion & Diversity: We are steadfast in our commitment to the advancement of inclusion and diversity of our people, ideas, thoughts, and acts., • Rituals: We create practices that keep us disciplined in the pursuit of our goals, • Longevity: We build for the future, • Happiness: We encourage employees to focus on their well being, • Openness: We provide complete transparency to our colleagues, even when it is uncomfortable. Employment is contingent upon the successful completion of a background check. Employment is contingent upon the successful completion of a background check. Equal Employment Opportunity Palmetto embraces diversity and is an Equal Employment Opportunity employer. Employment is decided on the basis of qualifications, merit, and business need. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other status protected under federal, state, or local law. For more about our Privacy Policy, visit: _

Evora is the trusted ServiceNow partner focused on innovative digital maintenance and field service solutions based on real-life scenarios. Our core focus on the platform is within the Customer Workflows vertical where we seek to be the leading implementation partner for Field Service Management. We believe you should work somewhere awesome, so we’ve put a focus on our employees by offering one of the best work packages in the partner space. As a ServiceNow Solutions Architect, you will be responsible for designing, implementing, and optimizing Field Service Management solutions on the ServiceNow platform. You will work closely with stakeholders to understand their field service needs, develop tailored solutions, and ensure successful deployment and integration of FSM functionalities. • Pre-Sales Engagement:, • Act as the primary technical expert in pre-sales meetings, demonstrating ServiceNow FSM capabilities and how they align with client requirements., • Collaborate with sales teams to identify client needs and develop customized FSM solutions that address specific business challenges., • Solution Design & Proposal Development:, • Design comprehensive FSM solutions on the ServiceNow platform, including workflows, integrations, and customizations., • Develop detailed proposals, including solution designs, implementation plans, and value propositions, to support sales efforts and win new business., • Client Presentations & Demos:, • Prepare and deliver engaging presentations and product demonstrations to showcase ServiceNow FSM solutions to potential clients., • Highlight the benefits and features of FSM solutions and how they can drive operational efficiency and improve field service management., • Requirement Gathering & Analysis:, • Conduct in-depth needs assessments and workshops with prospective clients to gather requirements and understand their field service processes with Business Process Consultants and Project Managers, • Translate client requirements into effective ServiceNow FSM solutions and articulate the technical approach and benefits., • Technical Expertise & Thought Leadership:, • Stay up-to-date with the latest ServiceNow FSM features, industry trends, and best practices., • Provide thought leadership and insights on FSM trends and innovations to clients and internal teams., • Collaboration & Support:, • Work closely with sales teams, consultants, and project managers to ensure alignment between pre-sales activities and project execution., • Support the transition of pre-sales engagements to post-sales implementation teams, ensuring a smooth handover and alignment with client expectations., • Documentation & Compliance:, • Create and maintain documentation related to solution designs, proposals, and client engagements., • Ensure compliance with organizational standards and practices in proposal development and client interactions., • Proven experience as a ServiceNow Solutions Architect with a focus on Field Service Management., • Extensive experience in designing, configuring, and implementing ServiceNow FSM solutions., • Demonstrated experience in integrating ServiceNow with other enterprise systems., • Deep understanding of ServiceNow FSM modules and their capabilities, as well as other ServiceNow Modules, such as ITSM, CSM, and HRSD, • Proficiency in ServiceNow development, including scripting (e.g., JavaScript, Glide API) and application customization., • Experience with integration technologies such as REST, SOAP, and middleware platforms., • ServiceNow Certified System Administrator (CSA) required., • ServiceNow Certified Application Developer (CAD) or ServiceNow Certified Implementation Specialist (CIS) in Field Service Management is preferred., • Strong problem-solving skills and analytical abilities., • Excellent communication and interpersonal skills, with the ability to engage with stakeholders at all levels., • Ability to manage multiple projects and priorities effectively., • Remote-First Work – Work from home with flexibility to collaborate across regions., • Career Growth & Learning – Learning credits for ServiceNow certifications and ongoing professional development., • Competitive Compensation – Competitive salary plus bonus compensation tied to impact., • Generous Time Off – Competitive PTO to support balance and recharge time., • High Autonomy – Ownership over solution design with the ability to influence technical direction., • Global Team Experiences – Annual company trips in the U.S. and internationally., • Meaningful Work – Hands-on impact delivering real-world ServiceNow Field Service Management solutions.All resumes/CVs must be submitted in English, to be considered. Equal Opportunity Employment Statement: Evora IT Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

A career at Cielo will give you the opportunity to work with the industry’s smartest people and to take ownership of your success! Cielo is a brand that reflects our big idea – that talent is rising – and with it our opportunity to rise above. We create careers for ambitious people by moving beyond traditional assumptions of what it means to work in talent acquisition. Cielo is the world's leading Talent Acquisition Partner. We deliver a better talent experience for everyone through Talent Acquisition, Search, Consulting, and Digital Accelerators™. With our fresh approach – we design and build comprehensive, proven solutions inspired by technology to find and keep the unique talent that elevates our clients above the competition. Cielo is an equal opportunity employer and will not discriminate against any applicant for employment because of race, color, religion, sex, national origin, disability, age, genetic information, or any other status protected by state or local law for an individual who falls within the jurisdiction of such law. Applicants who require an accommodation throughout the application and interview process should request this in advance by contacting Cielo Talent Acquisition at _ Are you ready to accelerate your career? As a Cielo Talent Administrator & Coordinator (TAC), you will be responsible for providing administrative support to the talent acquisition process through pre-hire and post-hire, facilitating a variety of logistical and recruitment activities. • Work Location: Remote - United States, • Work Setup: LTE basis - 3 months, • Work Hours: 8-5 Central or Eastern, • Benefits: N/A Duties and Responsibilities: • Assist with recruitment and interview process, including scheduling interviews and updating candidate statuses in applicant tracking systems., • Review and screen candidate applications based on position requirements., • Develop interview schedules to ensure qualified candidates are evaluated., • Provide administrative support to the recruitment team, including updating progress and escalating concerns., • Ensure timely review of applicants and coordination with recruiters or hiring managers. Position Requirements • High school diploma., • Experience in a business or office environment., • Proficiency in Microsoft Office suite, • Strong interpersonal, communication, time management, customer service and organizational skills. . All your information will be kept confidential according to EEO guidelines.

On The Stage (OTS) is at an inflection point. As our Founding GTM Engineer, you won’t just maintain systems — you’ll be the architect of how we generate pipeline, expand accounts, and compound growth across the business. This is a growth ownership role first. The right person owns outcomes — pipeline generated, upgrades driven, adoption accelerated — and builds the systems and automations that make those outcomes repeatable and scalable. If you can own growth at this level, the efficiency and enablement work comes naturally. The reverse is not true, and we’re not hiring for the reverse. This is a strategic, high-visibility role reporting directly to the SVP of CS & Business Operations, with direct exposure to the Senior Leadership Team. Note: Candidates based in Austin, TX are strongly preferred. However, we are open to exceptional remote candidates located in the US. As our Founding GTM Engineer, you will own a number. Specifically: qualified pipeline generated for Sales, and upgrades and adoption expansion for Customer Success. Everything else — the systems, the automations, the data flows, the tooling — exists in service of those outcomes. You’ll scale impact across our frontline GTM teams — Marketing, Sales, SDR, Customer Support, and Account Management — by building the technical infrastructure and growth programs that make every rep more effective and every motion more measurable. Success is measured in outcomes: pipeline growth, expansion revenue, conversion improvements, and hours shifted from low-value admin work to high-impact customer engagement. How You’ll Operate First, you architect. Map every motion that touches revenue — starting with the pipeline at OTS today: inbound, outbound, content, product signals, customer success. Identify where leverage exists and build visibility into what’s actually driving qualified pipeline, accelerating deals, unlocking expansion and upgrade opportunities, and increasing the ARR capacity per GTM team member. Then, you orchestrate. Build a cohesive growth operating system where programs reinforce each other. Pipeline generation becomes measurable, repeatable, and materially more effective. Then, you compound. Increase velocity through AI-native workflows, rapid experimentation, and modern GTM tooling. Identify winning motions early, scale what works, and develop signal-based “always-on” systems that trigger high-value actions automatically. Key Responsibilities Growth Architecture & Pipeline Ownership • Own the pipeline number and the system that produces it — how it’s generated, measured, orchestrated across the business, and improved over time., • Drive measurable increases in qualified pipeline (Sales) and account expansion (CS upgrades and adoption) as the primary outcomes of this role., • Run a continuous experimentation system with clear hypotheses, rapid launches, instrumented measurement, and fast keep-or-kill decisions., • Identify, test, and scale new acquisition channels, growth motions, and ecosystem opportunities. Automation, AI & Signal-Based Systems • Design and build automation and AI-powered solutions across GTM systems — including signal-based workflows that act on buyer intent, engagement, and lifecycle events to improve speed, relevance, and conversion., • Build and support automated outbound and engagement workflows, including enrichment, qualification, routing, and Sales handoff, in alignment with GTM strategy and system governance., • Leverage AI to enable contextual personalization at scale across GTM motions — reducing manual effort, increasing seller efficiency, and improving message relevance and consistency., • Drive end-to-end implementation of GTM automation across platforms owned by GTM (e.g., Qualified, RB2B, HubSpot, Clay) — from design through deployment and optimization., • Where appropriate, develop proofs of concept and early-stage architecture to validate outcomes before accelerating production deployments. Systems Architecture & Technical Execution • Map and audit the full prospect-to-customer journey to identify bottlenecks, data silos, and manual redundancies that constrain growth., • Evaluate and evolve the tech stack for how tools integrate into the broader data ecosystem and whether they unlock new growth capacity., • Maintain the infrastructure that allows Marketing, Sales, and Success to share a single version of the truth — with data flowing cleanly from top-of-funnel through Finance., • Act as the primary requirements leader for our external Salesforce/RevOps administrator. Measurement & Continuous Improvement • Own the performance of GTM automation and AI-powered workflows — identifying opportunities to improve efficiency, speed-to-lead, and conversion., • Use funnel performance and system insights to continuously optimize workflows, targeting, and engagement logic., • Define and implement KPIs for GTM experiments, including A/B tests and pipeline attribution, and translate learnings into actionable recommendations that inform ongoing priorities. Who You Are Growth Ownership Mindset • A track record of directly owning pipeline or revenue growth outcomes — not just supporting them. You’ve held the number and you know what it takes to hit it., • Strong experimentation instincts: you make fast, data-informed decisions about what to scale, optimize, or kill., • You think like a growth architect first. Systems, automations, and tooling are levers you pull — not the job itself., • Energized by ambiguity and a bias toward action in lean, high-ownership environments. Technical Aptitude • Ability to visualize how data flows through a complex GTM system and spot where it leaks., • Hands-on experience designing and building automation workflows across GTM systems, with strong fluency in APIs, integrations, and workflow orchestration tools., • Deep familiarity with CRMs (Salesforce/HubSpot) and the surrounding GTM ecosystem — marketing automation, SDR tooling, enrichment platforms, CS platforms, and more., • AI-native fluency: you’ve deployed agentic workflows in a GTM context with demonstrable impact, and you use AI daily to move faster without sacrificing quality. GTM Context & Curiosity • You’ve done some of these GTM jobs before, or spent serious time understanding their day-to-day goals and challenges. You build for the rep, not just the system., • First-principles problem solver: you ask “Why is this process broken at the root?” not “How do we fix this tool?”, • Strong systems thinking — connecting channels, lifecycle stages, messaging, and GTM motions into a cohesive growth strategy., • Excellent communication skills with the ability to translate between business and technical stakeholders., • Obsessive learner with a track record of teaching yourself new technologies before they become obvious. Required Skills • 5+ years of experience in GTM Operations, RevOps, Sales/Marketing Systems, Growth, or Automation Engineering., • Proven experience designing and building automation workflows across GTM systems., • Hands-on experience with AI-powered technologies, agents, or autonomous GTM systems., • Strong technical fluency, including experience with Salesforce, APIs, integrations, and workflow orchestration tools., • Excellent communication skills with the ability to translate between business and technical stakeholders., • Strong analytical, organizational, and project management skills with the ability to manage multiple priorities in a fast-paced, cross-functional environment. Preferred Skills • SQL proficiency for self-serve data analysis, debugging, and validation., • Hands-on experience with HubSpot, Salesforce, Qualified, RB2B, Clay, or similar enrichment and analytics platforms., • Experience building internal tools or lightweight UIs to unify data across systems., • Background in B2B SaaS. Our Values As a Founding hire of this function, you will embody our core values: • Confident Humility: We lean into our strengths but “know what we don’t know.” You’ll bring bold ideas to the Senior Leadership Team while viewing asking for help as a sign of strength., • Mission-Driven Ownership: You take responsibility for anything that affects the OTS mission, even if it’s “not in your job description.”, • Compassionate Candor: Direct communication is the fastest way to find solutions. You’ll give and receive honest feedback to help our GTM engine scale., • Teamwork: We are all rowing in the same canoe. There is no such thing as “somebody else’s problem.”Grit: Building something great is hard. You embrace the uncertainty of bold goals with passion and perseverance., • Kaizen: You believe that getting 1% better every day compounds into massive outcomes. About On The Stage On The Stage (OTS) started in the arts — and we’ve never left. What began as a platform built for theatre makers has grown into the ticketing, marketing, and fundraising engine powering the full spectrum of live entertainment: from K–12 drama programs and community theatres to professional performing arts organizations, comedy clubs, music venues, multi-venue entertainment complexes, immersive experiences, and location-based entertainment. Founded by Tony and Olivier Award-winning Broadway producer Hunter Arnold alongside Silicon Valley tech veterans, we were built from the inside out — by people who came from the arts and understood what was missing. That origin shapes everything: the language we use, the problems we prioritize, and the conviction that every live entertainment producer — non-profit or commercial, a school drama teacher or a West End producer — deserves access to the same infrastructure that powers Broadway. Today, OTS serves thousands of organizations across the US — non-profits and commercial producers alike. Our all-in-one platform delivers Broadway-caliber infrastructure: ticketing with mobile-first checkout, a native CRM, automated marketing, a full fundraising suite, in-checkout revenue accelerators, and real-time reporting — all sharing a single patron record. Whether the goal is filling seats, cultivating donors, or maximizing revenue per transaction, every feature serves one mission: helping live entertainment organizations endure, expand, and prosper. We believe in power without complexity — intuitive enough for a solo educator to launch in minutes, sophisticated enough to power the most complex commercial productions. OTS is at a pivotal growth stage, and the GTM infrastructure we build today will directly shape how we reach and serve the next wave of live entertainment organizations. This role sits at the center of that. For more information, visit: www.OnTheStage.com All your information will be kept confidential according to EEO guidelines.

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. AHEAD is seeking a data-driven and analytical self-starter who thrives in ambiguous situations and is passionate about empowering teams to make smarter decisions. As a Data Analyst supporting Revenue Operations, you will play a pivotal role in monitoring and enhancing our Go-to-Market (GTM) team that includes Sales, Partner Alliances and Marketing. In this position, you will work closely with operations, finance, and engineering teams to identify organizational priorities and drive intelligence throughout the company. • Collaborate with cross-functional teams and utilize tools such as Salesforce, Salesforce PSA, PowerBI, Glean, and Copilot to create impactful dashboards, reports, and business reviews tailored for the GTM Team., • Analyze business data to uncover patterns and trends, identify scalable opportunities, and present actionable insights to stakeholders., • Compile and distribute reports to stakeholders at all levels—ranging from leadership to individual contributors—on a regular schedule, including daily, weekly, and monthly intervals., • Design and implement new reports and dashboards within Salesforce and Salesforce Analytics to improve visibility of key metrics., • Continuously refine processes and system configurations to streamline operations and ensure the accuracy of data across platforms., • Demonstrated proficiency with the Salesforce Platform Suite., • Exceptional analytical and problem-solving skills, with the ability to break down complex issues using data and technology., • Experience working independently and adept at following process documentation., • Excellent organizational and multitasking abilities, ensuring effective management of simultaneous tasks., • Strong documentation skills for maintaining process records and supporting business needs., • Previous experience in a SalesOrganization as a Salesforce Administrator is required., • Advanced proficiency in Microsoft Excel., • Familiarity with AI tools such as Glean, Copilot, OpenAI, and Perplexity., • Commitment to delivering outstanding customer service., • Enthusiasm for emerging technologies and a strong drive to learn and grow within a dynamic environment., • Minimum Required – Highschool Equivalency 2 years of experience, • Preferred – Bachelor’s Degree/2 years of experience $78,000 - $88,000 a yearWhy AHEAD: Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. USA Employment Benefits include: - Medical, Dental, and Vision Insurance - 401(k) - Paid company holidays - Paid time off - Paid parental and caregiver leave - Plus more! See benefits _ for additional details. The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.

Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world. We are looking for a Customer Success Engineer, Database who is passionate about cloud infrastructure, database technologies, and delivering exceptional customer experiences, while providing high-touch, white-glove support to strategic accounts. As a Customer Success Engineer at DigitalOcean, you will join a dynamic team dedicated to supporting and empowering customers to successfully run their workloads on our platform. You will work closely with customers to troubleshoot issues, optimize database performance, and guide them in adopting best practices across managed databases and cloud infrastructure. In this role, you will build strong technical depth across database systems and DigitalOcean products while developing your ability to handle increasingly complex customer scenarios. You will collaborate cross-functionally with Product and Engineering to ensure seamless customer outcomes. This role reports to the Manager, Customer Success Engineer. • Deliver hands-on technical support for database and cloud infrastructure issues across technologies such as MySQL, PostgreSQL, Valkey (Redis), MongoDB and Clickhouse, with exposure to cloud-native and Kubernetes environments, • Diagnose and resolve production issues impacting database performance, availability, replication, backups, and connectivity, • Guide customers in designing scalable, reliable, and high-performing database architectures on DigitalOcean, • Collaborate with senior engineers and stakeholders to support onboarding, migrations, customer success, and the resolution of complex escalations., • on complex escalations, contributing to root cause analysis and resolution, • Analyze customer architectures to identify improvement opportunities and recommend best practices, • Participate in incident response and on-call rotations to support critical customer issues, • Contribute to team growth through case reviews and knowledge sharing, while developing and maintaining technical documentation and playbooks to drive continuous improvement., • Advocate for customer feedback to influence product improvements and platform enhancements, • Identify opportunities to leverage automation and AI tools to streamline support workflows, reduce manual effort, and improve response quality., • Use monitoring and observability tools to diagnose performance bottlenecks and system behavior., • Customer Satisfaction (CSAT), • Time to Resolution / SLA adherence, • Escalation quality and resolution effectiveness, • Documentation and knowledge base contributions, • Customer adoption of best practices, • 2–5 years of experience in technical support, DevOps, cloud engineering, or similar roles, • Hands-on experience with some of the major database systems (e.g., PostgreSQL, MySQL, Redis, MongoDB, Clickhouse), with some familiarity across Kafka and others., • Strong Foundational knowledge of Linux, networking, and cloud infrastructure concepts, • Understanding of database fundamentals including backups, replication, indexing, and performance tuning, • Strong troubleshooting skills across application, database, and infrastructure layers, • Customer-first mindset with a passion for solving technical problems and delivering great support experiences, • Effective communication skills with the ability to explain technical concepts clearly, • Ability to work both independently and collaboratively in a fast-paced environment, • Proven experience contributing to open-source projects, particularly in the database ecosystem (e.g., MySQL, PostgreSQL, Redis, MongoDB) or related technologies like Kafka, OpenSearch, or database migration tools., • Exposure to cloud platforms (e.g., AWS, Azure, Google Cloud) and experience with multi-cloud or hybrid cloud environments., • Basic Experience to distributed systems or containerized environments (e.g., Kubernetes), • Hands-on experience with Infrastructure-as-Code tools such as Terraform, Helm, or Ansible., • Contributions to open-source projects, technical blogs, or documentation related to databases or cloud-native technologies, • At least one of the Database Certifications, such as Oracle Certified Professional or Databases Administrator, • Exposure to one or more programming languages (PHP, Python, NodeJS) or a strong interest in developing coding skills., • $75,200 - $94,000 / Shift hours - 1pm - 9pm PST *This is a remote role JR: 2026-7646 #LI-Remote • We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions., • We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development., • We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences., • We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program., • DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service. Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.

We are a hybrid, remote-office company dedicated to growing our talent anywhere! We have onsite locations in: Sioux Falls, SD, Scottsdale, AZ, Louisville, KY, Troy, MI, Franklin, TN, Easton, PA. At Pathward, we take tremendous pride in our purpose to create financial inclusion for all™. We are a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all. We strive to remove barriers that traditional institutions put in the way of financial access, and promote economic mobility by providing responsible, secure, high quality financial products. We are a team of problem solvers and innovators who celebrate our differences and know that our unique perspectives make us stronger and well-positioned for success. We celebrate, and embrace, our team members through our HUMBLEHUNGRY*SMART approach, and we believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve. While we support hybrid remote work, this job requires you to be onsite at our Troy, MI location to perform the essential functions of the job. About the Role: Responsible for working as part of a team that supports the delivery of technology services to the organization and ensuring an appropriate level of service is delivered. What You Will Do: • Provides support for Pathward’s technologies and recommends improvements., • Works closely with stakeholders to obtain supporting information and data to develop a consistent view of product performance, quality and operational support functions., • Contributes to estimates on work in a timely manner and delivers against them., • Administrator for end user technologies including workstation design, installallation, configuration and maintenance., • Performs system integration testing of operating systems, related utilities and hardware., • Other duties as assigned. What You Will Need: • Bachelor's degree or equivalent education and work experience., • Up to 2+ years with bachelor's or equivalent., • Proficiency with: o Windows 10/11, Mac OS, Office 365/M365, Azure, Exchange, Active Directory o AutoPilot imaging, JAMF, ServiceNow (preferred), Teams Rooms support of Virtual desktop infrastructure (VDI), imaging tools, and break/fix procedures, • Strong understanding of asset management, inventory control, and shipping/receiving processes., • Demonstrated ability to manage tasks independently, prioritize effectively, and adapt quickly to changing demands., • Excellent verbal and written communication skills, with the ability to explain technical concepts to non[1]technical users., • Strong interpersonal skills and a customer-centric mindset., • Relevant certifications such as CompTIA A+, HDI-SCA, or Apple’s Device Support and Deployment & Management certifications are a plus. The responsibilities listed above are not all inclusive and may be changed at any time. Salary range: $43,000 – $70,000 The salary range reflects the minimum and maximum target for a new hire in this role. Individual pay within the range will be determined by multiple factors which can include but are not limited to a candidate’s experience, qualifications, skills, and location. Your recruiter can share more about the specific salary for your location during the hiring process. Ranges may be modified in the future. This role is also eligible for an annual performance-based incentive opportunity. Pathward offers a comprehensive benefits package for eligible employees, including health insurance, 401(k) retirement benefits, life insurance, disability benefits, paid time off, and more. #LI-Remote Don’t have everything listed under qualifications? If you’re excited about this role but your experiences don’t match exactly to everything in the posting, we encourage you to apply anyway. You may be just the right candidate for this or other Pathward roles. Pathward is an equal employment opportunity employer and considers candidates for roles without regard to their race, sex, national origin, ethnicity, age, disability or any other category protected by law. Who we are: Our commitment to inclusion is woven into our DNA. We believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, transgender status, pregnancy, national origin, age (age 40 and over), disability, genetic information, marital status, hair texture or hairstyle, ancestry, service in the uniformed services, protected veteran status, status as a victim of domestic violence or any other class protected by federal, state and local laws. Please to learn more about our benefits and review information about our Privacy Policy, Affirmative Action Plan and other notices. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. For assistance completing an application, please contact a Pathward People & Culture Representative by emailing – Please _ to view Pathward's Applicant Privacy Notice. Applications will be accepted for a minimum of 3 days after posting, and there is no predetermined date by which applications should be submitted. Knowingly submitting false information will result in disqualification for consideration of future positions, termination of employment and forfeiture of other rights. Candidate Scam Warning We encourage you to be cautious of hiring scams that impersonate Pathward. Copy and paste the following URL into your browser to learn more: _

At slashBlue, we're not just another IT company. We're a team driven by purpose, delivering Managed IT solutions that transform how businesses work. At the heart of our company is a desire to glorify God by equipping businesses to experience greater joy and purpose in their work. We're looking for a Senior Systems Administrator who shares our vision of delivering Purpose Powered Technology. Who We Are slashBlue provides comprehensive Managed IT solutions including Technology Advisory, Help Desk services, Managed Network, and Cybersecurity. We help clients across the Twin Cities and in several other states deploy, adopt, and efficiently use the right technology to achieve their goals. Our focus? Saving time, eliminating complexity, boosting productivity, and elevating workplace joy to fuel client growth and protect their reputation. The Role As a Senior Systems Administrator on our Tech Excellence Team within the Technology Change Business Unit, you'll be an escalation point of contact for our clients, providing advanced technical support that keeps them running smoothly--interacting with clients via phone, email, portal, or Live chat (Teams) to resolve technology problems related to our catalog of products and services. This role is also responsible to ensure the proactive maintenance and monitoring of client infrastructure and systems is fully operational and that client service systems and solutions are configured and delivered in scope and on time. Your Responsibilities System and Network Administration: • Manage and maintain slashBlue client's systems through reactive and proactive measures & maintenance, • Install and configure software updates on internal and slashBlue client systems, • Manage and maintain slashBlue client backup solutions to restore and protect user information, • Configure, manage, and support firewalls, VLANs, routing, switching, site-to-site & client VPNs, • Troubleshoot connectivity, latency, and security issues on client networks, • Assist in the remediation of internal and slashBlue client data and systems based on cybersecurity audit results, • Assist in creation & updating of accurate system diagrams & workflow maps for supported client systems Technology Resolution Expertise: • Assist the Help Desk team in timely closure of support tickets with superior customer service, • Listen actively to understand client issues and concerns, then remove obstacles for our clients, whether they're skill-based, emotional, or technical., • Provide on & off-site support to slashBlue clients according to our Client Service Expectations, as needed, • Required participation in rotating, scheduled Escalation & After Hours On-Call POC, • Provide ownership, knowledge, and efforts to solve & prevent repeat client technical issues & problems, • Create and maintain accurate documentation for our internal knowledge base Managed Services Support and Improvements: • Provide other department and Help Desk staff with encouragement, feedback, and knowledge to develop their God-given talents, • Implement ideas & automation to help streamline current Help Desk processes and support systems, • Create and maintain knowledge-base articles to empower clients, • Record events, problems, and resolutions in logs, • Assist in production-readiness validation for new Service Catalog solutions from our Technology Change solutions architecture team Our Values: Profit / People / Purpose We believe in generating profit to fuel our mission, but we do this by putting people first. We're excited to apply Christian principles that create a gospel-friendly workplace: • Love our customers, • Actively listen to meet the needs of others, • Keep your promises, • Eliminate complexity We're committed to optimizing client joy by minimizing downtime and maintaining a 90% Service Level Objective for response and resolution, with a 90% Client Satisfaction goal. Is This You? If you're passionate about technology, committed to excellent service, and align with our mission to glorify God through purpose-driven work, we want to talk to you. This role is perfect for someone who finds joy in helping others, thrives in a fast-paced environment, and wants to be part of a team that's making a meaningful difference in how businesses experience technology. If you're looking for "just another IT job," this isn't it. But if you're seeking purpose alongside your paycheck, let's connect. Skills: • Patience: Must exhibit patience and composure especially when dealing with upset or stressed users., • Knowledge of different operating systems and technologies: the ability to understand how to resolve advanced client & infrastructure issues and when to escalate to vendors for assistance., • Hardware Knowledge: the ability to understand the function of all deployed hardware in the client’s technology stack and slashBlue’s Catalog., • Problem-solving: ability to troubleshoot and find solutions for problems as they arise., • Communication skills: excellent verbal and written communication skills. Must be able to communicate technical concepts in a non-technical manner both externally and internally., • Organization and time management skills: the ability to work effectively within a support based and time sensitive environment. The ability to self-manage your workload to ensure that tickets are maintained and managed in accordance with our SLOs., • Broad and Deep knowledge of:, • End-user computers: Hardware, OS (Windows/MAC) and software (specifically the Microsoft & Google Workspace suite of products)., • Infrastructure and cloud technology: Azure Administration, Windows Server management, Microsoft Intune device deployment, VMWare & Microsoft Hyper-V administration, • Network Administration: Firewalls, VLANs, VPN, WAPs, routing and switching, connectivity & latency, • Security Services: Account management (Active Directory/Entra), Group Policy management, Anti-virus/anti-malware prevention & response, • Scripting & Process Automation: Secure Ai tools and utilization, Powershell Scripting desired, Ability to identify process inefficiencies and bring solutions to address root cause Environment: • M-F business hours Remote Work position (availability to work from several US states), • Required quarterly to semi-annual in-person meetings at Minneapolis/St. Paul MN location (travel reimbursement provided), • Rotating, scheduled escalation POC for our after-hours full-service Help Desk, • Home/Remote Office high-speed internet connectivity required, • Home/Remote Office space capable of providing private, professional, and uninterrupted, disturbance-free work area, • Employer-sponsored Health Insurance, • Paid Time Off, • 10 Paid Holidays, • Volunteer Time Off (16 hrs annually), • Work remotely with reimbursement for remote office expenses and workspace, • Annual Training & Development reimbursements, • Performance Bonus, • Professional, Supportive, Team-oriented, Faith-forward & Family-friendly culture

The University of Maryland Medical System (UMMS) is an academic private health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state’s future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System’s anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit www.umms.org. General Summary Under general supervision, evaluates financial responsibility of patients, updates accounts to a billable/collectible status, research all possible means to resolve accounts, contacts patients, insurance companies and other departments regarding financial reimbursement. Organizes collection procedures in accordance with current laws, serves as appropriator of patient accounts and prioritizes multiple collection tasks with the main objective to reduce uncompensated care. Principal Responsibilities and Tasks The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified. • Responsible for defined accounts receivable. Accountable for reduction of Accounts Receivable equal to goals set by senior management., • Works with third party insurance and payer contracting department to obtain maximum level of cash to reduce receivable. Follows up with insurers to recover inaccurate payments., • Reviews accounts to ensure accuracy of billing/charging utilizing knowledge of pre-certification /prior authorization procedures to validate account status. Resolves any problems with billing or handling of accounts., • Handles patient concerns with professionalism and excellent customer service skills. Relays any patient suggestions and complaints to immediate supervisor for consideration. Provides answers for patient’s questions in a reasonable response time., • Follows departmental guidelines for handling delinquent accounts receivable., • Utilizes compassionate care program appropriately., • Researches all avenues of funding for patients who exhibit financial need., • Works with the Medical Assistance Eligibility team to refer patients through the Medical Assistance process., • Gathers and records data for the purpose of enhancing and perfecting collection procedures., • Shares information with the team to improve the integrity of data., • Shares information with administrator to solve existing problems with systems or data and effectively promotes avoidance of future problems., • Effectively updates and/or views data in all accessible systems., • Assists supervisor with new staff training, • Accommodates all visitors with accurate information and professionalism., • Performs appeals process when appropriate., • Promotes accuracy among all accounts by thoroughly reviewing all transactions, • Maintains a thorough understanding of financial references, including guidelines for reimbursement, state and federal regulations, payor-specific reimbursement policies, procedures and resource material references., • Notifies supervisor of problem accounts which may lead to significant financial loss., • Utilizes appropriate letters as necessary to promote communication to patients and insurers on a large scale, • Works self pay Accounts Receivable, updating patient accounts with documentation of follow up activity, new demographic or insurance information on the patient account and in the production log within Resolute. Liaison with outside collection vendors. Handles all incoming and outgoing patient correspondence. Education and Experience • High School Diploma or equivalent (GED) is required. Associate’s Degree preferred., • Three years Professional Fee billing experience required. Knowledge, Skills and Abilities • Knowledge of collection laws, medical coding (CPT & ICD-9/10) and third party billing guidelines including timely filing limitations and Medical terminology preferred., • Develops knowledge of current collection laws., • Demonstrated ability to perform mathematical calculations., • Demonstrated proactive problem-solving skills. Ability to interpret data and related information and discern trends, tendencies as well as determines appropriate course of action., • Demonstrated ability to use PC applications such as spreadsheets and word processing, • Highly effective oral and written communication skills are necessary in order to communicate effectively with clinicians, patients and insurance companies., • Ability to meet quality performance standards., • Ability to maintain a culture of excellent customer service, open and friendly staff relations with associates of all levels. All your information will be kept confidential according to EEO guidelines. Compensation • Pay Range:$20.98- $30.12, • Other Compensation (if applicable):, • _ Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at _.

About us LifeMD is a leader in virtual primary care, headquartered in NYC, and we're redefining how healthcare meets technology. Our vertically integrated digital care platform powers telemedicine, laboratory services, and pharmacy solutions, serving over 200 conditions across all 50 states. At the heart of this transformation is our team of 50+ talented developers, engineers, and tech innovators building state-of-the-art systems that make healthcare smarter, faster, and more accessible. From architecting scalable backend systems to crafting intuitive user experiences, we are pushing boundaries every day. Recognized as one of the fastest-growing healthcare tech companies (#166 on Deloitte Fast 500 in 2023), LifeMD is not just a healthcare company—it’s a tech company revolutionizing healthcare. If you're passionate about building impactful technology, solving complex challenges, and seeing your code change lives, LifeMD is the place to grow, innovate, and make a difference. Join us and let's build the future of healthcare—together. 🚀 About the role LifeMD is seeking an experienced IT Support Specialist, Level 3 to join our Information Technology team. In this role you will serve as the highest tier of internal technical support, acting as the final escalation point for complex and critical incidents that Level 1 and Level 2 support cannot resolve. You will bring deep expertise in enterprise networking, infrastructure, cloud platforms, identity systems, and security operations. In addition to core L3 support responsibilities, you will serve as LifeMD’s primary Jira administrator, owning the configuration, governance, and ongoing optimization of Jira Software and Jira Service Management. You will partner closely with engineering, security, and operations leadership to maintain system reliability and compliance across LifeMD’s telehealth platform. Core Responsibilities: • Advanced Technical Support & Incident Resolution: Serve as the final escalation point for complex issues from L1 and L2 support teams, owning expert-level diagnosis and resolution through to closure. Investigate and resolve critical incidents spanning IT infrastructure, enterprise networking, cloud platforms (AWS), enterprise applications, and security systems. Lead root cause analysis for major incidents, producing post-incident reports with corrective action plans. Participate in on-call rotations for Severity 1 and Severity 2 incidents outside of standard business hours., • Advanced Network Troubleshooting: Perform in-depth network diagnostics including packet capture and protocol analysis (Wireshark or equivalent), routing and switching diagnostics (BGP, OSPF, VLANs, spanning tree), firewall rule review, VPN connectivity failures, and DNS/DHCP resolution issues., • Systems Administration & Infrastructure Support: Administer and support enterprise IT systems including identity platforms (Active Directory, Okta), endpoint management (MDM), and SaaS applications. Manage and troubleshoot complex networking issues at an infrastructure level. Support AWS cloud infrastructure including EC2, S3, IAM, and CloudWatch. Coordinate with Information Security on vulnerability remediation, access control reviews, and security incident response., • Jira Administration: Serve as LifeMD’s primary Jira administrator, owning configuration, governance, and ongoing optimization of Jira Software and Jira Service Management. Design and manage projects, boards, workflows, permission schemes, and issue type configurations. Build and maintain automation rules, administer user access controls, manage integrations with Confluence, Slack, and GitHub, and develop dashboards and reports providing visibility into SLA compliance and incident trends. Evaluate and deploy plugins and marketplace apps; maintain governance documentation aligned with ITIL best practices., • Process Improvement & Documentation: Identify systemic gaps in support operations and translate findings into actionable process improvements. Develop and maintain knowledge base articles, runbooks, and SOPs for L1 and L2 teams. Contribute to ITSM process development — incident, change, and problem management — in alignment with ITIL standards., • Stakeholder Communication & Collaboration: Communicate proactively with end users, IT leadership, and cross-functional stakeholders on incident status, resolution timelines, and planned maintenance. Partner with IT leadership to ensure Jira configuration and ITSM tooling stay aligned with organizational governance objectives. Basic Qualifications: • Technical Skills:, • Advanced network troubleshooting proficiency: packet capture and protocol analysis, routing and switching diagnostics (BGP, OSPF, VLANs, spanning tree), firewall rule analysis, VPN diagnostics, DNS/DHCP failure resolution., • Strong knowledge of enterprise IT infrastructure including identity platforms (Active Directory, Okta), endpoint management, and cloud platforms (AWS preferred)., • Expert-level Jira administration (Jira Software and Jira Service Management), including workflows, permission schemes, automation rules, and integrations. Atlassian certifications (ACP-120, ACP-420, or equivalent) strongly preferred., • Experience with ITSM frameworks and best practices, particularly ITIL (Foundation certification preferred)., • Scripting proficiency in Python, PowerShell, or Bash for systems administration and automation tasks., • Hands-on experience with AWS services including EC2, S3, IAM, and CloudWatch., • Familiarity with CI/CD pipelines, GitHub, and DevOps toolchains as they relate to IT support handoffs., • Familiarity with AI-assisted IT operations tools is an advantage., • Prior experience in healthcare IT or a regulated industry; familiarity with HIPAA compliance requirements is a plus., • Soft Skills:, • Structured, methodical approach to diagnosis and problem-solving under pressure., • Strong written and verbal communication skills with the ability to explain complex technical concepts to non-technical stakeholders., • Ability to manage multiple high-priority incidents simultaneously without losing resolution quality., • High sense of ownership, accountability, and proactive follow-through., • Collaborative mindset with the ability to work across engineering, security, and operations functions., • Customer-centric approach with a genuine commitment to end-user experience., • Experience and Qualifications:, • Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience., • Minimum 5 years of progressive IT support experience, with at least 2 years in an L3 or senior IT support capacity., • Minimum 2 years of hands-on Jira administration experience in an enterprise environment., • Atlassian certifications (ACP-120, ACP-420, or equivalent) strongly preferred., • ITIL Foundation certification preferred; advanced ITIL certifications a plus., • Salary Range: $80,000-$100,000, • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (Roth 401k), • Life Insurance (Basic, Voluntary & AD&D), • Unlimited PTO Policy, • Paid Holidays, • Short Term & Long Term Disability, • Training & Development

Join an award-winning and talented organization that delivers world-class Staffing solutions. Working within a vibrant and passionate team of recruitment and sales professionals you will bring your energy and enthusiasm to help grow the firm by managing and growing national and regional key accounts in the staffing and MSP space. The Senior Client Coordinator is a key, progressive position responsible for growing and managing a portfolio of Healthcare & Lifesciences accounts. This role is ideal for a highly motivated individual with a background in recruitment or HR administration (3-4 years) seeking to transition into a more strategic, client-facing capacity. The primary mission is to establish and maintain strong client relationships, ensure seamless facilitation of the recruitment process, drive high client satisfaction, and contribute to account profitability. Your day-to-day activities will revolve around relationship management, recruitment facilitation, and account maintenance: • Build strong client relations and effective working relationships with your clients., • Engage with clients on a regular basis and obtain and update open job orders., • Help recruiters by relaying exact customer needs and opportunities to them., • Review recruiter submissions for compliance with facility requirements., • Maintain a healthy P&L (Profit and Loss) by processing quality submittals and making placements., • Monitor customer satisfaction regularly through quality metrics and client scorecards., • Travel to client sites and attend networking and industry events., • Assist with confirmation calls and email confirmations to client facilities., • Processing assignment and contract changes as well as extensions, renewals, and terminations., • Be the overall point of escalation for all current client and provider issues., • Execute and manage referral programs. Required Experience & Background: • Experience Level: This is a Junior level role requiring 1-2 years of client success experience OR a strong background as a Senior Client Coordinator or HR Administrator (3-4 years) ready for a progressive, client-facing role., • Staffing Background: 5+ years in staffing, recruiting, or related experience is preferred., • Industry Knowledge: Lifesciences experience is a must; Healthcare experience is good to have but not a requirement., • Education: Bachelor’s degree or equivalency in work experience or education. Required Skills & Attributes: • Communication: Proven, strong phone, written, and verbal communication skills., • Drive & Focus: Enthusiastic, goal-oriented, organized, dedicated, focused, and driven individual., • Professionalism: Self-driven and enthusiastic while demonstrating a professional demeanor and possessing strong interpersonal skills., • Organizational Skills: Must be organized, detail-oriented, highly responsive, and customer-focused., • Proven Track Record: Track record of hard work, sales success, and strong customer service experience., • Adaptability: Adaptability to a demanding business environment with changing business priorities and ability to perform outstanding work under compressed time pressures. Headquartered in the Washington, D.C. metro area, Cynet Systems is an award-winning and one of the fastest-growing workforce solutions companies that help our clients realize their talent potential through custom staffing & recruiting solutions. For more information, please visit our website, _

About the role: Samsara is looking for a Sales Operations Manager to play a critical role in scaling systems, and processes for the organization. This role will partner with senior leaders across Samsara’s go-to-market teams to support our Enterprise Account Executives. This leader will have an outsized impact on the future of our sales organization by helping us Build for The Long Term as we grow past $1BN in revenue. The ideal candidate has exceptional customer service skills, proficient in maintaining customer records and compiling and analyzing performance reports which will drive efficiency for the Enterprise team. This is a remote position open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area. You should apply if: • You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely., • You have an innate curiosity about how businesses work: One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact., • You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven’t been met with the type of technology we offer. Our customer's value earned trust and human relationships built over time., • You want to be with the best: Samsara’s high-performance culture means you’ll be surrounded by the best and challenged to go farther than you have before., • You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team. In this role, you will: • Collaborate with Account Executives to implement strategies that enable the Enterprise Sales team to spend more time in the field., • Assist in refining the process for intaking and prioritizing requests to minimize friction points in the sales pipeline., • Identify pain points for sales representatives and develop solutions that improve their day-to-day effectiveness., • Work across internal departments to drive the execution of improvements that increase revenue and profitability for Enterprise customers., • Work on complex initiatives relating to corporate strategy and long-term goals., • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices Minimum requirements for the role: • 6-8 years of experience in a Sales Operations role or experience in similar growth or operations roles in a dynamic environment, • Ability to drive organizational change by project managing complex, cross-functional initiatives, • Excellent communication skills with the AVP+ levels of the organization, • Proficiency in Salesforce.com and the overall sales technology ecosystem, • Strong organizational skills and business judgment with the ability to handle business and technical projects from end-to-end, • Experience in Lead to Cash systems and business processes, • Excellent communication and critical thinking skills to understand sales policies and processes at a company, team and sales rep level, • Prior demonstration for both roll-out strategies and implementation of new workflows to large sales organizations, • Ability to work with others to structure complex, ambiguous strategic problems for the leadership team and build a case for making impactful changes, • Bachelor's degree or higher from a top university; business, finance, economics, business, or engineering focus is a plus; MBA is optional, • Familiarity with Product Management and/or Six Sigma best practices is a plus, but not required An ideal candidate also has: • Salesforce CPQ Experience, • High ability to communicate with both technical stakeholders and business leaders, i.e., you can translate complex issues to different teams seamlessly, • Experience as a Salesforce administrator is a plus, but not required

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. LEAD. STRATEGIZE. TRANSFORM. JOIN US AS A PROFESSIONAL SERVICES PRACTICE MANAGER! Are you ready to own your impact at the forefront of the data revolution? As a Services Practice Manager, you’ll be a key driver in transforming businesses through cutting-edge cloud data solutions. You’ll collaborate with top-tier clients, strategize with elite sales teams, and lead groundbreaking professional service engagements—all while working with the best minds in the industry! This role is completely remote and can be based anywhere in the Eastern Timezone. Be a Market Leader: Own and execute a strategic vision for Professional Services. Drive Meaningful Change: Work with clients to unlock the power of data and fuel digital transformations. Lead from the Front: Manage high-impact projects, ensure seamless delivery, and drive revenue growth. Collaborate with the Best: Work cross-functionally with top industry experts to shape the future of cloud data solutions. Crush Your Goals: Meet and exceed bookings, utilization, and consumption targets while delivering exceptional customer experiences. Spearhead services sales execution and project delivery success for key accounts. Engage C-level executives to create and execute services roadmaps that drive real business outcomes. Own the entire professional services lifecycle—from deal strategy and proposal creation to execution and forecasting. Be the go-to expert for cloud-based data warehousing, business intelligence, and AI-powered solutions. Lead high-performing teams while ensuring top-tier customer satisfaction. Report to an Consulting Practice Director on the Americas Professional Services teams Be aligned to markets or industries as part of the practice, with services sales alignment to a Sales District Manager and Account Executives Be responsible for both driving service sales enablement/execution and ensuring the successful delivery of services for your assigned accounts. Focus on achieving quarterly bookings targets (for Professional Services & Training) while meeting utilization targets by actively managing select project deliveries. Be measured on consumption progress and meeting consumption targets at your accounts as part of the broader account team Be the Professional Services point of contact for your accounts, through the following: Help create and execute on the overall vision for services - both sales and delivery Own the services delivery roadmap (proposals, closing services opportunities and delivery) Collaborate with cross functional teams to find opportunities, scope, propose and sell services (Professional Services and Training) to both new and existing clients Develop scope and associated SOWs for customer services engagements Drive deal reviews internally to ensure alignment - ensure the scope of the project is well defined for customer success Understand and help optimize business operations processes for services sales Build strong cross-functional relationships within Snowflake GTM teams (legal, deal desk, account teams, sales, PS&T leadership - including workload services - and partner team) Provide bookings forecast and demonstrate strong command of your book of business Align services engagements to key customers business outcomes Drive alignment with executive sponsors and/or customer stakeholders Collaborate with other delivery partners (SIs, GSIs, other PS orgs, etc) in support of project delivery Serve as the initial point of escalation for customer and project team Own project outcomes and manage project financials (revenue forecasting and expense management) Maintain a high level of customer satisfaction as reflected in customer survey scores Collaborate with Education Services team for training delivery Provide specific services delivery activities for the role/engagement (Business Value roadmap, Business value assessment, strategic roadmap, Data Cloud Assessment, etc) Deep collaboration with AE/SEs on the account for account strategy Own and contribute to internal process improvements across your team and the broader Professional Services organization Develop expertise within their aligned market through working closely with other Practice Directors, Sales teams, and Global Industry Leaders to understand transformational specific use cases and through external research on the current business and technology landscape for your customer base. 10+ years of experience in a Sales and Services Delivery role (or similar capacity) interfacing with executives and dealing with complex, technical implementation projects, roadmapping and revenue forecasting Direct experience, ideally within the respective market (see job title), in a Data Warehousing, Business Intelligence and/or Cloud field Strong understanding of business solutions of our target clients, leveraging data as an enabler. Examples include Customer Data Platforms, cross-industry Data sharing, AI, personalization, etc. Proven track record of meeting booking, utilization, and consumption (or similar) targets Proven ability to communicate and translate effectively across both internal teams and customer organizational structures, developing technology programs, defining milestones, success criteria, resource allocation, and on-time delivery. Strong organizational skills, ability to work independently and manage multiple projects simultaneously Differentiator: Big 5 or boutique strategy consulting experience, ideally with experience achieving or exceeding sales targets. Differentiator: Experience in a client support and advisory technical role (solution architect, system administrator, technical account manager or equivalent) Differentiator: Experience in designing, leading, influencing and selling functional solution sets (e.g. Digital Marketing, Supply Chain optimization, Manufacturing Re-engineering) or cross-functional Digital Transformations. Unique opportunity to work on a truly disruptive software product Get unique, hands-on experience with bleeding edge data warehouse technology Develop, lead and execute an market-changing initiative Learn from the best! Join a dedicated, experienced team of professionals Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential. Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact? For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: _

Who We Are - Motivated by Purpose. Powered by Clinical Expertise. Founded in 1983, we’re a clinically-driven, tech-enabled utilization management company offering expert clinical reviews, regulatory guidance, and actionable insights to healthcare organizations. Excellence starts with our people. WE OFFER • A competitive compensation package., • Benefits include healthcare, vision and dental insurance, a generous 401k match, paid vacation, personal time, and holidays., • Growth and training opportunities., • An POSITION OVERVIEW Responsible for participating in development and implementation of corporate-wide marketing and sales activities. Roles: • Build funnel with leads for clinical review services in the health, pharmacy, third-party administrator, Taft- Hartley plans, employer self-insured, disability and worker’s compensation industries (nurse, initial medical director, specialty appeals, pharm tech, pharmacist, Quality of Care, High-Cost Specialty Drug Reviews, PA Optimization and MyCareChoices virtual second opinion)., • Partners with commercial sales and marketing teams to develop sales opportunities and grow funnel., • Assists Customer Success reps in developing strong customer relationships, meets and exceeds sales targets, and provides world-class customer support Major Responsibilities or Assigned Duties: • Partner with regional sales representatives to search out new sales opportunities through new clients or new opportunities with existing clients, • Assist in developing a business strategy to maximize opportunities for clinical service offerings in health, pharmacy and other specialty areas of focus (High-Cost Specialty Drug Reviews, PA Optimization, MyCareChoices virtual second opinion, Sleep, Radiology, ABA Therapy, etc.), • Achieve sales target and funnel growth volumes, • Advance sales funnel opportunities by (next 3 bullet points) :, • Scheduling initial sales calls based on assigned geography to help penetrate markets/prospects, • Developing new contacts/relationships, probe to learn about the challenges the client may be facing and positioning initial value props to resolve those challenges, • Coordinating remote/onsite qualified appointments with sales representatives, • Assist with developing and modifying value propositions for existing and prospective business partners with messaging to solve current business challenges for clients and showcasing Organization’s differentiating factors, • Track customer contact results/outcomes and opportunities through Salesforce and applicable tools/ trackers, • Rigorous follow up and teaming with sales team on marketing and customer engagement strategies, • Develop a strong understanding of the MRIoA service portfolio to offer creative solutions to customers, • Conduct timely follow up with internal teams with adherence to all Quality and Compliance based expectations and process requirements, • Help Drive focused sales and marketing campaigns and follow up on opportunities for coverage and customer contact improvement, • Perform other sales focused tasks as needed to drive sales growth, • For Inside Sales Executive - Team Lead, add the following responsibilities or assigned duties (next 7 bullet points):, • Participate in the interview process for Commercial team member candidates, including Business Development Executives, • Onboarding of new Business Development Executives, including development of 30/60/90-day plans, • Post onboarding, provide feedback and coaching where needed, including during weekly 1:1s, • Provide feedback and input when participating in sales meetings or outbound calling campaigns with Inside Sales Executives, • Drive performance and ensure KPI targets are met by Business Development Executives, • Contribute to ongoing training and development of the Business Development Executives, • Set an example for team members of commitment, sales/calling/outreach activities, work ethics and habits and personal character Skills and Experience: • 2+ years of health industry related sales or inside sales experience (pharmacy benefit management, health plan, health insurance, third-party administrator, other health service sales experience preferred), • Proficient in Microsoft Office Suite, specifically Microsoft Excel, PowerPoint, and Word, • Previous experience or comfortable with use of Zoom, Teams, ZoomInfo, LinkedIn Sales Navigator, Salesforce CRM, • Self-starter motivated to work on creating opportunities in a collaborative style, • Excellent verbal, phone and written communication skills, • Excellent organizational and time management skills, • Self-learner, willing to stretch their understanding of work tools and resources, • Proven track record of sales or inside sales success, • Ability to be an individual contributor in a team environment Education: • Bachelor's Degree Work Environment: Ability to sit at a desk, utilize a computer, telephone, and other basic office equipment is required. This role is designed to be a remote position (work-from-home). Diversity Statement: Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Drug-Free Workplace: This company is a drug-free workplace. All candidates are required to pass a Background Screen before beginning employment. All newly hired employees will take a Drug Screen, as well as agreeing to all necessary Compliance Regulations on their first day of employment. Employees are required to adhere to all applicable HIPAA regulations and company policies and procedures regarding the confidentiality, privacy, and security of sensitive health information. California Consumer Privacy Act (CCPA) Information (California Residents Only): • Sensitive Personal Info: MRIoA may collect sensitive personal info such as real name, nickname or alias, postal address, telephone number, email address, Social Security number, signature, online identifier, Internet Protocol address, driver’s license number, or state identification card number, and passport number., • Data Access and Correction: Applicants can access their data and request corrections. For questions and/or requests to edit, delete, or correct data, please email the Medical Review Institute at HR@mrioa.com.

SUMMARY OF RESPONSIBILITIES The Client Manager is responsible for managing the revenue cycle processes for physician practices and ambulatory surgical centers. The Client Manager will analyze the financial health on a monthly basis to identify reimbursement trends, patterns of denials, and develop an intimate understanding of the factors that are contributing to the financial performance. ESSENTIAL FUNCTIONS • The Client Manager is responsible for the coordination of the Revenue Cycle Department, which includes billing and collection activities., • Responsible for overseeing eligibility, pre-authorization, time of service collections of co-pays and deductibles, coding of services, and reporting., • Reviews, revises, and/or implements policies and procedures within the department to ensure that best practices are followed in both the billing and collections functions, while remaining in compliance with federal/state laws, rules, and regulations as well as third party contracts., • Oversight of charge entry, claim submission, payment posting, denials management, bad debt and collections, appeals processing, credit balance resolution, and accounts receivable management. This includes being responsible for monitoring the productivity of all staff members- in person and those who work remotely., • Generates billing and collections data that supports finance and business operations and produces pricing and coding feedback that will optimize reimbursement., • Provides strategic guidance and analysis of the revenue cycle service line., • Reviews, designs, and implements processes surrounding third party payer relationships, collections, and other financial analyses to ensure clinical revenue cycle is effective and properly utilized., • Ensures all billing and collection practices are appropriate and align with payer policies and guidelines., • Identifies payer trends and reimbursement issues that can negatively impact the revenue cycle., • Utilizes data analysis, report writing and electronic data retrieval skills to extract, compile and present clear and concise information., • Maintains an understanding of coding rules and guidelines; utilizes coding and claims processing knowledge and resources to identify possible risks and revenue opportunities related to coding., • Collaborates with the Company’s external CPAs and Chief Legal Officer to ensure compliance with regulatory requirements., • Identify and correct workflow issues to help optimize revenue., • Works with Director of Practice Management and ASC Administrator regarding any front desk or clinical workflow issues that may impede revenue cycle., • Works with collection vendors on accounts that are deemed delinquent., • Monitors A/R to include oversight of days in A/R, gross billings, gross collections, net revenue, percent of collections to net revenue, monitoring and management of denial rates and denial categories related to activity., • Develop metrics and benchmarks for billing and accounts receivable., • Oversees and directs the creation and continual improvement of departmental procedures and best practice tools for billing, reimbursement, and collections., • Responsible for departmental specific training of employees; planning, assigning, and directing work; appraising performance; disciplining employees; addressing complaints and resolving problems., • Adheres to professional standards, company policies and procedures, and federal, state, and local laws and regulations., • Works to reduce charge holding, rejections, missing information, and denials reports., • Prepares billing reports summarizing billings, adjustments, and revenues received., • Evaluates clients billing needs., • Responsible for creating and educating clients on best practice workflow., • Responsible for data base setup content in the software to ensure best billing practices workflow., • Responsible for coordinating all practice billing activities with physician practice and RCM billing teams., • Works closely with the Implementation Team assigned to ensure proper system build and billing set up., • Responsible for processing clearing house enrollment and assisting the physician practice to set up EFTs as desired., • Ensures that the client’s system is set up correctly and trains staff on PrognoCIS software based on their workflow using billing best practices., • Responsible for daily tracking of operational elements of physician practice to include encounters (open/closed), timely claims processing, accurate payment posting, monitoring of un-posted payments, billing questions, clearinghouse reports, weekly go-live follow up., • Establishes and maintains working relationships with physician practice., • Makes workflow recommendations to both customer and internal RCM team to improve back-office operation., • Responsible for denial management process and reporting for assigned practices., • Responsible for accounts receivable process and reporting for assigned practices., • Creates Month End Reporting and submission to provider practices., • Responsible for researching, documenting, and training billing teams on specific insurance, coding, and documentation requirements., • Responsible for researching and sharing billing information pertinent to States and Insurances. Requirements CORE COMPETENCIES • Excellent oral, written, interpersonal, communication and presentation skills., • Ability to communicate effectively in a variety of settings and with a wide variety of people and different organization levels., • Highly organized with the desire and ability to effectively track projects from start to finish., • Must be able to manage multiple projects simultaneously., • Ability to work in a team environment as well as independently and with little to no supervision., • Demonstrate consistent reliability, integrity, and dependability., • Setting and achieving high goals and standards of performance., • Strong eye for detail, accurately inputting data., • Knowledge of Medicare, Medicaid, commercial paper and electronic claims processing., • Knowledge of ICD, CPT, HCPC coding, ability to read EOBs, familiarity with HIPAA rules. REQUIRED EDUCATION, EXPERIENCE, AND/OR CERTIFICATIONS • Minimum 3-5 years medical billing experience., • Certified Professional Coder., • Family Practice experience required., • Pain Management Experience is a plus., • ASC billing is a plus., • Experience in eligibility verification, ERA, familiarity with HIPAA rules., • Knowledge of billing workflow., • Ability to work in a fast-paced work environment., • Sound analytical and problem – solving skills., • Ability to make decisions and work independently., • Basic computer skills and familiarity with Microsoft Office Tools.

WHO WE ARE: MagicSchool is the premier generative AI platform for teachers. We're just over 2 years old, and more than 7 million teachers from all over the world have joined our platform. Join a top team at a fast growing company that is working towards real social impact. Make an account and try us out at and connect with our passionate community on our . As a Senior Customer Success Manager, Texas, you will lead high-level strategic partnerships across major school districts in the state to ensure our tools reduce teacher burnout and accelerate student learning at scale. As a Texas market expert and commercial lead, this consultative position involves managing a multimillion-dollar book of business. Key responsibilities include driving customer adoption and leading renewal efforts within the unique Texas educational landscape. You will oversee complex onboarding and renewal processes, coach teachers and administrators through change, and design interventions that boost adoption. This role is regional, meaning you should live in Texas and bring extensive experience in Texas EdTech (handling large ISDs and understanding TEA/SBOE dynamics) to be considered for this role. In this role, you will own a portfolio of school and district relationships and be responsible for driving the following measurable outcomes: Portfolio Growth and Retention: You will manage a multimillion dollar portfolio while maintaining a Net Revenue Retention (NRR) rate above target through strategic price increases and seat expansion. Product Adoption: You will drive active usage across your districts by delivering high-impact training and implementation strategies and creating compelling support materials, such as tutorials and one-pagers, that ensure implementation is scalable and our tools become essential to daily teacher workflows. Churn Mitigation: You will identify at-risk accounts and execute intervention playbooks to maintain a gross churn rate below company thresholds, specifically focusing on a 90 day action plan for high-stakes renewals. Strategic Relationship Management: You will build deep trust with district executive leadership, managing accounts with individual ARR values of six-figures or more through data-driven storytelling and consultative selling. Leadership and Mentorship: You will scale our collective impact by contributing high level insights to the Customer Success playbook, driving cross functional strategy in leadership meetings, and mentoring junior team members to elevate the entire regional organization. Key Metrics of Success Revenue Retention (GRR, NRR) Churn Rate Pilot conversion Expansion Growth Operational Excellence To be successful in this role, you’ll bring the following skills and competencies: Ownership Mentality: You take full responsibility for your portfolio, working with a high degree of urgency and a bias toward action. Commercial Fluency: You are comfortable leading complex financial negotiations, including discussing contraction risks, pricing adjustments, and expansion opportunities. Relationship-Driven: You build deep trust with teachers and district leaders alike. Team Selling Approach: You operate as the "CEO of your accounts," proactively identifying internal resources and mobilizing cross-functional partners to deliver without waiting to be asked. Consultative Stakeholder Management: You guide district leaders toward the right solution rather than simply reacting to requests. You bring a prescriptive point of view while ensuring the customer feels heard and valued. Texas K-12 Expertise: You possess a deep understanding of the Texas educational landscape. Strategic Problem Solving: You can balance long-term account health with the immediate pressures of a fast-paced renewal season. Required 5 - 8 years of experience as an individual contributor managing enterprise or strategic accounts in a SaaS environment. A proven track record of meeting GRR and NRR and retention targets. Demonstrated experience leading commercial conversations around renewals, expansion, and pricing Comfortable navigating complex, multi-stakeholder organizations and building relationships at the executive level. Technically proficient in Salesforce or a comparable CRM. Willingness to travel within the state as needed to support district relationships (30%). Preferred Background in education as a former teacher, coach, or school administrator, a plus Why Join Us? Work on cutting-edge AI technology that directly impacts educators and students. Join a mission-driven team passionate about making education more efficient and equitable. Flexibility of working from home, while fostering a unique culture built on relationships, trust, communication, and collaboration with our team - no matter where they live. For full time employees: Unlimited time off to empower our employees to manage their work-life balance. We work hard for our teachers and users, and encourage our employees to rest and take the time they need. Choice of employer-paid health insurance plans so that you can take care of yourself and your family. Dental and vision are also offered at very low premiums. Every employee is offered generous stock options, vested over 4 years. 401k match & monthly wellness stipend. Our Values: Educators are Magic: Educators are the most important ingredient in the educational process - they are the magic, not the AI. Trust them, empower them, and put them at the center of leading change in service of students and families. Joy and Magic: Bring joy and magic into every learning experience - push the boundaries of what’s possible with AI. Community: Foster community that supports one another during a time of rapid technological change. Listen to them and serve their needs. Innovation: The education system is outdated and in need of innovation and change - AI is an opportunity to bring equity, access, and serve the individual needs of students better than we ever have before. Responsibility: Put responsibility and safety at the forefront of the technological change that AI is bringing to education. Diversity: Diversity of thought, perspectives, and backgrounds helps us serve the wide audience of educators and students around the world. Excellence: Educators and students deserve the best - and we strive for the highest quality in everything we do.

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. The Operations Center Technical Team Lead is a valued member of the Managed Services team responsible for providing technical leadership and oversight of the Operations Center team. The Technical Team Lead also manages and leads the continual maintenance and support of the AMS event management system. The candidate is expected to be highly professional and represent the company during critical points in our customer relationships. This role will report to and receive direction from the Operations Center Manager. • Provides technical leadership to Operations Center Administrators for a variety of infrastructure platform issues, not limited to:, • Network – data and voice, • Server – Windows/Unix/Linux, • Backup, • Cloud, • Exchange/O365 server issues, • Virtualization, • Supervises ticket queues to ensure that tickets are delegated to available Operations Center team members and actively tracks ticket backlogs to ensure tickets are escalated if they cannot be resolved at the NOC level, • Manage the design and implementation efforts of Logic Monitor event management alerting, to include but not limited to:, • Frequent analysis of system alerts to ensure devices are tuned properly, • Mentor Operations Center Admins in threshold setting and new product features, • Document the AMS alerting threshold standards, • Provide continual maintenance and improvements of those standards across all platforms, • Collaborates with customers and the MS onboarding engineer during new customer discovery and KT onboarding sessions, • Collaborates with engineers to design and implement automation that will increase technical efficiencies, • Write and improve workflows, scripts, runbooks, and product solutions, • Assist with hardware and software vendor evaluation and recommendations, • Mentor and cross train NOC Administrators on existing and new technologies, • Carry out special projects at and under the direction of engineers, • Ensure that all Service Now incident tickets, change records and service requests are fully documented, planned, resolved, and/or executed on time and per the customer’s expectations and within the agreed Service Level Agreement (SLA), • Communicate, internally and externally, the status of the incident ticket/service request directly with the customer or broadcast to a larger audience as defined per SLA., • At least three years of NOC Engineer experience, • Multiple certifications in administration of the existing event management system – Logic Monitor – LMCA/LMCP/LMCD, • Operation experience in multiple technologies, including any of the following:, • Window Server administration: Exchange, Active Directory, Server 2008 and 2012, • O365 Admin, • Unix/Linux Server administration, • Backup administration, • Basic knowledge of storage systems (EMC, IBM, Hitachi, etc.), • Clustering solutions: Citrix, VMware, etc., • Execute basic queries and administrative tasks for MS SQL, helpful, • Proficient use of all Microsoft Office applications, • Experience working with an ITIL based ticketing system tool – Service Now helpful, • Possess strong verbal and written communication skills; be adept at communicating with all levels of technical and non-technical people, • Ability to understand the Customer’s business objectives, • Ability to work independently and execute tasks/troubleshoot with a sense of urgency, • Detail-oriented with the ability to multitask, • This is an overnight shift role 7pm-3amET, • Three of the following certifications are required:, • Logic Monitor Certified Associate (LMCA/LMCP/LMCD), • Microsoft Certified Solutions Expert (MCSE), • Microsoft Certified Professional (MCP), • Microsoft Certified IT Professional (MCITP), • Red Hat Certified System Administrator (RHCSA), • Linux Certified Administrator (LCA), • Cisco Certified Network Associate (CCNA), • CompTIA A+ / CompTIA Network+$75,000 - $85,000 a yearThis is an Overnight shift role: 7pm-3amET. Why AHEAD: Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. USA Employment Benefits include: - Medical, Dental, and Vision Insurance - 401(k) - Paid company holidays - Paid time off - Paid parental and caregiver leave - Plus more! See benefits _ for additional details. The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.

At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, Part of Accenture, was selected as the only partner for the private beta prior to launch. Post-launch, we’ve earned the distinction of being Salesforce’s #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space. Be part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI-powered transformation. Here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you’re ready to make your mark in the AI space, NeuraFlash, Part of Accenture is the place for you. • Ensure customer success in building and launching Amazon Connect solutions for NeuraFlash, Part of Accenture customers, • Conduct technology assessment and audits to identify the need (from an ROI and Outcomes perspective) to move to CCaaS AWS Connect Platform, improving agent experience and productivity, • Facilitate business process reviews to identify customer requirements and processes, • Educate customers on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud, • Lead discovery for customers, help customers build ROIs for projects, and deliver presentations and estimate for delivering that ROI, • Translate customer requirements into contact center design, leveraging best practices, and other AWS Services, • Oversee and mentor technical teams, providing guidance and support to ensure that proposed solution (on Salesforce and AWS Cloud) is delivered on time, on budget, and to the required quality standards, • Act as a liaison between technical teams and business stakeholders, communicating technical concepts in a clear and understandable manner, and managing expectations and priorities, • Drive best practice contact center design into each and every aspect of solution delivery, • Effectively manage all aspects of project and customer communications, • Deliver customer end user training and documentation, • Exercise independent judgment, and take the lead role on enterprise level projects with minimal direction from senior management, • Lead vision and strategy discussions with contact center and customer service leadership and management, • Customer-facing contact center experience, • Experience building integrations across WFM, CRM, and contact center solutions, • Experience with communications protocols and APIs such as WebRTC and SIP, • Experience with hands-on Scripting/coding (e.g., python, java, c#, .NET, Node.js), • Communication and presentation skills with a high degree of comfort speaking with executives, IT Management, and customers, • API integration experience, • Strong troubleshooting and debugging skills, • Experience with Cloudformation, Contact Flow Design, Lambda Integration, Lex Integration, and Call Center Routing, • Knowledge of automation tools and frameworks for building, testing, and deploying software, such as Jenkins, GitLab CI/CD, CodeDeploy, • Contact Center architecture knowledge, • Experience in technology/software sales, pre-sales, or consulting, • Advanced knowledge of AWS services and cloud architecture, • Salesforce knowledge and familiarity with Salesforce Service Cloud, • Contact center product knowledge of other platforms (Genesys, Cisco, Avaya, Twilio, etc.), • Experience with WorkForce Management solutions, • Experience working with outbound dialers and campaign management, • Knowledge of software development methodologies such as Agile and Scrum, • AWS Cloud Practitioner Certification, • AWS Developer Associate Certification or Professional, • AWS Solution Architect Certification or Professional, • Salesforce Certified Administrator Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted on 05/08/2026 and open for at least 3 days. California Annual Salary Range $94,400 - $266,300 USD Cleveland Annual Salary Range $87,400 - $213,000 USD Colorado Annual Salary Range $94,400 - $230,000 USD District of Columbia Annual Salary Range $100,500 - $245,000 USD Illinois Annual Salary Range $87,400 - $230,000 USD Maryland Annual Salary Range $94,400 - $230,000 USD Massachusetts Annual Salary Range $94,400 - $245,000 USD Minnesota Annual Salary Range $94,400 - $230,000 USD New York / New Jersey Annual Salary Range $87,400 - $266,300 USD Washington Annual Salary Range $100,500 - $245,000 USD Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the _ Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. • Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash, Part of Accenture Family who work remotely, we’re focused on keeping everyone connected and unified as one team., • Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients., • Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn’t possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done, • Collaboration: You have a voice here! If you work with a team of smart people like we do, it’s a no-brainer to take suggestions and feedback on how to keep NeuraFlash, Part of Accenture thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small., • Celebrate Often: We take our work seriously, but we don’t take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don’t forget to slow down and celebrate the big things and the small things together.

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. We are seeking a highly experienced Senior Site Reliability Engineer – Compute Platforms to design, implement, and support Kubernetes on baremetal and hypervisor platforms in a private cloud environment. This role is responsible for the architecture, design, and standardization of enterprise compute and hypervisor environments spanning bare metal infrastructure, operating systems, hypervisors, private cloud orchestration, and Kubernetes using Infrastructure-as-Code and GitOps practices. This is a deeply technical role requiring expert-level understanding of compute hardware management, Kubernetes, OpenStack, hypervisors and extensive working knowledge on Linux Operating systems. You will also collaborate with platform and SRE teams to maintain secure, performant, and multi-tenant-isolated services that serve high-throughput, mission-critical applications. Key Responsibilities • Lead the architecture and design of enterprise compute and hypervisor platform solutions across hardware, OS, virtualization, cloud orchestration, and container orchestration layers, • Define standards and automation frameworks for bare metal provisioning and lifecycle management, • Design and implement Bare Metal as a Service (BMaaS) capabilities for scalable infrastructure consumption, • Architect and design Kubernetes platforms on bare metal with QoS and Affinity (ArgoCD), • Architect and validate automated deployments of operating systems and hypervisors including Ubuntu and Harvester, • Design and maintain PXE-based provisioning environments leveraging Redfish APIs for large-scale server deployments, • Develop Infrastructure-as-Code using Ansible, Terraform, Helm and Git, with Python/Bash automation., • Implement CI/CD pipelines for infrastructure updates, patching, upgrades, testing, and rollback., • Design automated workflows for server build, firmware lifecycle management, patching, and hardware validation, • Evaluate and standardize enterprise hardware platforms to meet performance, scalability, and reliability requirements, • Produce detailed high-level and low-level design documentation, build guides, and operational handoff materials, • Perform deep troubleshooting across storage, Kubernetes, hypervisors, networking, and Linux systems, • Partner with operations, network, storage, and platform teams to ensure designs are supportable and production-ready, • Participate in on-call escalation support for complex platform-related issues, • Collaborate globally on change management, documentation, and operational best practices Minimum Qualifications • 6+ years of experience in infrastructure engineering, platform engineering, or DevOps with a strong focus on Compute system design, • Proven experience designing and automating bare metal compute environments at scale, • Strong hands-on experience with PXE boot, network-based OS provisioning, and automated server imaging, • Experience implementing or supporting Bare Metal as a Service (BMaaS) platforms, • Practical experience using Redfish APIs for hardware provisioning, power management, and remote lifecycle operations, • Deep expertise with Ubuntu Linux in enterprise environments, • Strong Hands-on experience with KVM hypervisors (Suse Harvester, OpenStack)., • Experience designing and deploying production-grade Kubernetes clusters, • Strong background with enterprise compute hardware platforms, including Cisco UCS, Dell PowerEdge, Supermicro systems & HPE, • Proficiency with Infrastructure as Code tools (e.g., Terraform, Ansible, or similar), • Experience building or supporting CI/CD pipelines for infrastructure and platform automation, • Strong scripting skills in Python, Bash, or similar languages, • Demonstrated ability to produce clear, structured technical design documentation, • Excellent written and verbal communication skills, • Bachelor’s degree in computer science or equivalent professional experience Preferred Qualifications • OpenStack, Ubuntu KVM administration., • BareMetal as a Service (PXE, Redfish)., • Kubernetes on BareMetal, • CIS/NIST security and infrastructure lifecycle management., • ITIL Foundation/advanced certifications in support of ITSM standard methodology., • Background in telco, edge cloud, or large enterprise environments., • Ubuntu Certifications, CNCF Certified Kubernetes Administrator (CKA), Certified Kubernetes Security Specialist (CKS), • Master’s degree in computer science, IT, Engineering, or a related field preferred; equivalent experience and relevant industry certifications will also be considered What You’ll Get • A collaborative team that’s deeply invested in infrastructure excellence., • Complex technical challenges that require creative, scalable solutions., • The opportunity to shape a next-generation private cloud platform-built reliability, • Access to the latest tools, frameworks, and upstream project developments Skills and Attributes: • Analytical Thinking & Problem Solving: Demonstrated ability to translate complex, cross-domain requirements into scalable and resilient cloud infrastructure and automation solutions, • Collaboration & Teamwork: Strong interpersonal and communication skills with a proven track record of effective collaboration across multidisciplinary teams, including developers, operations, security, and product stakeholders, • Mentorship & Leadership: Passionate about knowledge-sharing and mentorship, with experience guiding junior engineers and fostering a team culture of continuous learning, innovation, and technical excellence in cloud engineering and DevOps practices Work Location: This role is fully remote for candidates who reside outside the 50 mile radius of our San Ramon office. For candidates who reside within 50 miles of our San Ramon location, this role is Hybrid and would require 3 days a week (M, W, TH) in our San Ramon office. As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process. Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans. Our total reward package also includes: • Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching., • Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents., • Generous employee stock purchase plan., • Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave. All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties. The US base salary range for this role is below. $82,300 - $228,800 USD Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. View our privacy policy, including our privacy notice to California residents here: _. Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

Akoya is an API-based network backed by major financial institutions that creates a safer and more transparent way for people to safely send their personal financial data to third-party financial apps. If you are inspired and fascinated by innovative technology that solves complex, real-world problems, then join us as we transform how financial data is accessed and shared. Akoya offers a highly collaborative, fast-paced, and fun working environment and our team is comprised of diverse, creative, and driven professionals with expertise in the banking, securities, fintech, and data aggregation industries. We are an equal opportunity employer. Come join us and be part of this exciting journey – check out _ for more information! Akoya is seeking a seasoned, hands-on Head of Risk & Security to lead and mature our cybersecurity, risk management, and IT governance functions as we scale our secure, API-driven open finance network. This leader will serve as the operational backbone of Akoya’s security and risk programs — translating strategy into execution. You will lead and develop a team across security engineering, cyber operations, risk, compliance, and IT, while partnering closely with Engineering, Product, Legal, Customer Success, and Business Development. This role is ideal for a builder — someone who has scaled capabilities in security and risk functions in startup or fintech environments and understands the unique demands of serving both: • Financial Institutions (Data Providers) with rigorous regulatory and third-party risk requirements, • Fintechs and Data Recipients operating in agile, API-first ecosystems You will play a critical role in protecting Akoya’s Data Access Network and Open Finance Solution while strengthening trust across our ecosystem of financial institutions and fintech partners. Risk Management • Mature and execute Akoya’s enterprise risk management (ERM) framework., • Develop and track key risk indicators (KRIs) aligned with business OKRs., • Lead third-party risk management across fintech partners, vendors, and service providers., • Conduct product risk assessments across new open finance capabilities., • Support regulatory readiness related to CFPB Section 1033 and evolving open banking requirements., • Lead day-to-day execution of Akoya’s cybersecurity program across product, infrastructure, and corporate environments., • Operationalize secure-by-design principles across SDLC in partnership with Engineering., • Oversee vulnerability management, penetration testing, red teaming, and incident response., • Drive continuous improvement of zero-trust cloud architectures (AWS-centric)., • Enhance monitoring, automation, and threat intelligence capabilities. Compliance & Regulatory Alignment • Own operational execution of SOC 2 Type II and other certifications., • Ensure alignment with NIST, ISO 27001/27002, GLBA, SOX, PCI (as applicable)., • Partner closely with Legal and Product on regulatory interpretation and implementation., • Respond to due diligence inquiries from financial institutions, fintechs, investors, and regulators. IT Governance & Internal Controls • Oversee corporate IT governance in partnership with the IT Systems Administrator (end-user security, device management, identity, remote access)., • Ensure strong IAM, endpoint protection, DLP, encryption, and secure collaboration tooling., • Align IT and Security controls with remote-first operating model. Team Leadership & Organizational Development • Lead and mentor security engineers, risk analysts, and IT personnel., • Build scalable team structure aligned with growth in API volume and institutional adoption., • Foster a strong security culture where accountability and transparency are embedded across functions., • Act as a senior advisor to ELT. Ecosystem Trust & External Engagement • Interface directly with security and risk leaders at major financial institutions and fintech clients., • Support sales and customer conversations requiring deep technical credibility., • Represent Akoya in industry forums and working groups (e.g., FDX-aligned initiatives). Not all applicants will have skills that match a job description exactly. Akoya values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or has not followed a traditional path, do not let that stop you from considering Akoya. We are always looking for people who will bring something new to the table! • 12+ years in enterprise risk, cybersecurity, or information security., • 5+ years leading risk/security teams in fintech, SaaS, or regulated environments., • Experience building or scaling security programs in startup or high-growth organizations., • Deep cloud security expertise (AWS required; multi-cloud a plus)., • Strong hands-on knowledge of:, • Zero-trust architecture, • Secure SDLC, • Threat modeling, • Vulnerability management, • Incident response, • Demonstrated ownership of SOC 2 and regulatory audits., • Experience working with both:, • Regulated financial institutions (bank-side risk expectations), • Fintechs or API-based SaaS platforms (data recipient expectations), • Experience in open banking / open finance ecosystems., • Familiarity with FDX standards and OAuth/OIDC-based authentication models., • Certifications such as CISSP, CISM, CRISC, or equivalent., • Experience briefing executives or board-level stakeholders. Akoya is an equal-opportunity employer. This remote position is only available to individuals living in the greater Boston, MA, New York City, NY and Raleigh, NC areas. Candidates who do not live within these areas will not be considered for this role. The actual base pay offered may take into account the candidate's work location, relevant education, job-related knowledge, skills, and experience, among other factors. Hiring Range: $160,000 - $200,000 USD