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Customer service administrator jobs in Elmont, New YorkCreate job alerts

  • BILINGUAL CARE COORDINATOR
    BILINGUAL CARE COORDINATOR
    7 days ago
    $24–$28 hourly
    Full-time
    Elmhurst, Queens

    We are looking for both English/Spanish Care Coordinators Job Summary: The Home Care Coordinator is responsible for coordinating and managing home care services to ensure clients receive high-quality, compassionate, and individualized care. This role involves assessing client needs, developing care plans, scheduling caregivers, monitoring service delivery, maintaining accurate documentation, and communicating with clients, families, and healthcare professionals. Key Responsibilities: - We have our own system we use (We will train you for this part) - Pre-Billing - Act as a direct link between family, the home care agency, and the insurance case manager. - Communicate with patients and aides - Ability to staff cases - Problem solver / Good people skills - Communicate with MLTC to authorize services, adjust care hours, report changes in patient health, and updating care plans. Qualifications: • Experience in healthcare administration, nursing, social work, or a related field preferred, • Experience in home care, healthcare coordination, case management, or patient services a must, • Knowledge of home care regulations and documentation requirements., • Strong organizational, problem-solving, and multitasking abilities., • Excellent communication and interpersonal skills., • Proficiency with electronic health records (EHR) and Microsoft Office applications., • Ability to work independently and collaboratively in a fast-paced environment. Preferred Skills: • Good communication skills. We Prioritize this!, • Care planning and case management, • Scheduling and workforce coordination, • Customer service and conflict resolution, • Time management and attention to detail, • HIPAA compliance and confidentiality, • Team collaboration and leadership PAY RATE: $24-$28 ( Based on experience - negotiable) Benefits: • Dental insurance, • Health insurance, • Paid time off Experience: • Home care: 2 years (Preferred), • Care Coordinator: 2 years (Preferred) Language: • English and Spanish (Required)

    No experience
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  • Manager (AGM)
    Manager (AGM)
    13 days ago
    Full-time
    Westbury

    Job Summary The General Manager / Assistant General Manager provides strategic leadership, operational oversight, and financial management for our food distribution facility. This role is directly responsible for ensuring peak supply chain efficiency, strict cold chain integrity, regulatory compliance, and a safety-first warehouse culture. You will manage everyday operations—spanning inbound inventory, fleet logistics, vendor relations, and P&L accountability—while mentoring a high-performing operations team to achieve company growth targets. Core Responsibilities Operational Leadership & Fleet Logistics • Direct all day-to-day warehouse operations, including inbound receiving, quality control, inventory management, picking, and staging., • Oversee outbound fleet logistics, ensuring optimal route design, Department of Transportation (DOT) compliance, and on-time delivery metrics., • Maintain a continuous improvement culture to maximize warehouse space and reduce cycle times. Food Safety & Regulatory Compliance • Enforce absolute compliance with FDA, USDA, OSHA, and local Department of Health regulations., • Guarantee the strict execution of Hazard Analysis Critical Control Point (HACCP) programs and standard operating procedures (SOPs)., • Act as the primary point of contact for all external facility audits and government inspections. Financial & Vendor Management • Hold full P&L accountability, actively managing operational budgets, capital expenditures, labor costs, and shrinkage rates., • Analyze daily, weekly, and monthly Key Performance Indicators (KPIs) to identify cost-saving initiatives and revenue leakages., • Negotiate strategic service contracts with third-party freight carriers, equipment maintenance vendors, and product suppliers. Team Development & Culture • Recruit, train, mentor, and evaluate warehouse supervisors, drivers, customer service representatives, and sales staff., • Cultivate a transparent, accountable, and rewarding work environment focused on high employee retention and safety., • Oversee labor scheduling and workplace performance metrics to keep operations nimble and properly staffed across all shifts. Required Qualifications • Education: Bachelor’s degree or above (MBA preferred) in Supply Chain Management, Logistics, Business Administration, or a closely related field., • Experience: Minimum of 5 years of progressive leadership experience in a high-volume distribution or warehousing facility (food or beverage industry required)., • Logistics Acumen: Deep understanding of First-In, First-Out (FIFO) inventory rotation, food traceability protocols, and shelf-life tracking. Preferred Qualifications • Direct experience managing mixed private fleets and contract carriers., • Bilingual proficiency (English/Chinese) is a must

    No experience
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  • Salon Assistant
    Salon Assistant
    19 days ago
    Full-time
    Laurelton, Queens

    We are looking for a reliable, organized, and energetic Personal Assistant to help support the daily operations of our busy hair salon and boutique. This is a hands-on position for someone who enjoys multitasking, providing excellent customer service, and keeping a fast-paced business running smoothly. If you are dependable, professional, have a positive attitude, and love working with people, we'd love to meet you! Responsibilities Greet clients and create a welcoming salon experience Answer phone calls, texts, and emails professionally Schedule and confirm appointments Check clients in and out using the salon booking system Process payments and maintain an organized front desk Assist the salon owner with daily administrative and personal tasks Help keep the salon clean, organized, and fully stocked Manage inventory and reorder retail products as needed Receive and organize deliveries Assist customers in the boutique downstairs by providing excellent customer service Merchandise, organize, and restock boutique displays Help with social media content, promotions, and marketing (a plus) Run occasional local errands when needed Support the team wherever needed to ensure smooth daily operations Qualifications Previous customer service or receptionist experience preferred Strong communication and organizational skills Friendly, professional, and dependable Comfortable multitasking in a fast-paced environment Basic computer and phone skills Ability to work independently and as part of a team Retail sales experience is a plus Experience in the beauty industry is a plus but not required What We're Looking For We're looking for someone who takes initiative, has a positive attitude, pays attention to detail, and enjoys helping others. This person will play an important role in both our salon and boutique by creating an exceptional experience for every client and customer. If you're motivated, organized, and excited to be part of a growing beauty business, we'd love to hear from you! Pay: $18.00 per hour Benefits: Employee discount Free parking Paid training Referral program Tools provided People with a criminal record are encouraged to apply Work Location: In person

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  • Real Estate Agent
    Real Estate Agent
    2 months ago
    Full-time
    Jamaica, Queens

    Join a dynamic and energetic real estate team as a dedicated Real Estate Agent! In this vibrant role, you will be at the forefront of helping clients buy, sell, and manage properties with confidence and professionalism. Your enthusiasm for the industry, combined with your exceptional communication skills and market knowledge, will drive successful transactions and foster lasting client relationships. This paid position offers an exciting opportunity to grow within a fast-paced environment while making a tangible impact in the real estate market. Responsibilities Assist clients throughout the entire real estate transaction process, from property search to closing deals Conduct comprehensive market analysis to identify industry trends, property values, and competitive listings Negotiate offers and counteroffers effectively, ensuring favorable terms for clients while maintaining fairness and compliance with Fair Housing regulations Develop and implement innovative marketing strategies to promote listings across various channels, including digital platforms and social media Manage real estate administrative tasks such as documentation, scheduling showings, and coordinating with other industry professionals Stay informed about current real estate laws, regulations, and industry best practices to ensure ethical practice and legal compliance Foster excellent customer service by understanding client needs, providing expert advice, and maintaining open communication throughout transactions Collaborate with managing real estate teams to streamline operations, share market insights, and achieve collective goals Qualifications Proven experience in practicing real estate or property management with strong organizational skills Exceptional negotiation abilities coupled with excellent communication skills in multiple languages or bilingual proficiency preferred Familiarity with sales technology adoption tools and real estate software platforms Deep understanding of the local real estate market analysis and industry trends Knowledge of real estate law, fair housing regulations, and property management practices Demonstrated customer service excellence with a focus on client satisfaction Administrative experience related to real estate transactions or office management is highly desirable Ability to adapt quickly to evolving market conditions while managing multiple priorities effectively Embark on a rewarding career where your energy fuels success! We’re committed to supporting your professional growth through ongoing training opportunities and a collaborative work environment. If you’re passionate about helping clients find their perfect property while thriving in a lively team setting, we want to hear from you!

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  • Deli Manager
    Deli Manager
    2 months ago
    Full-time
    Kew Gardens, Queens

    Karm Cafe is seeking a dedicated and experienced Deli Manager to oversee daily operations within our bustling deli section. As a Deli Manager, you will be responsible for ensuring high standards of food quality, customer service, and operational efficiency. Key Responsibilities: • Manage and supervise daily deli operations, including food preparation, display, and service., • Lead, train, and schedule deli staff, fostering a positive and productive work environment., • Maintain inventory levels, place orders, and minimize waste to ensure optimal product availability and cost control., • Ensure strict adherence to food safety, hygiene, and sanitation standards., • Deliver exceptional customer service, addressing inquiries and ensuring customer satisfaction., • Merchandise deli products attractively to maximize sales and appeal., • Monitor sales performance and implement strategies to achieve revenue targets., • Handle administrative tasks such as reporting and record-keeping. Qualifications: • Proven experience in deli management or a similar role within a cafe or grocery store setting., • Strong leadership and team management skills., • Excellent understanding of food safety regulations and best practices., • Customer-focused with outstanding communication and interpersonal abilities., • Ability to work in a fast-paced environment and manage multiple priorities effectively., • Basic computer proficiency for inventory and scheduling.

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  • Open Call - Team Lead, 9/1 & 9/4 3-5 PM
    Open Call - Team Lead, 9/1 & 9/4 3-5 PM
    1 day ago
    $23–$25 hourly
    Full-time
    Manhattan, New York

    About Us Counter Service is an innovative, chef-driven restaurant brand founded by Steve Ells, the visionary behind Chipotle. We are looking for a Restaurant Lead to help drive excellence. We’re seeking passionate, detail-oriented leaders to help drive excellence in our restaurant operations. As a Restaurant Lead, you’ll play a key role in managing shifts, developing team members, and ensuring exceptional guest experiences—while preparing to grow into a future management role. What You’ll Do Lead Daily Operations • Manage restaurant operations during assigned shifts, ensuring smooth, on-time service, • Open and/or close the restaurant following company procedures and checklists, • Troubleshoot customer concerns and provide timely, effective solutions, • Support the Restaurant Manager in maintaining labor targets, shift flow, and overall team coordination Drive Food Quality & Safety • Monitor food preparation and presentation for consistency and excellence, • Conduct line checks and taste through the line daily to uphold food standards, • Train team members on tasting protocols and quality control practices, • Ensure full compliance with NYC Department of Health regulations and sanitation standards Team Development & Training • Onboard and train new team members; support skill development across roles, • Deliver in-the-moment coaching and performance feedback, • Foster a positive, high-hustle, and respectful team culture Support Administrative & Operational Needs • Write and update prep lists based on par levels, sales, and menu needs, • Assist with inventory tracking, placing orders, and receiving deliveries when delegated, • Collaborate with management on team deployment to optimize service and labor Attendance & Reliability • Maintain consistent and dependable attendance in alignment with scheduled shifts. Arrive on time, prepared, and ready to contribute to a high-functioning production environment. What We’re Looking For • 1–2 years of restaurant or food service experience (shift lead or supervisory experience a plus), • Strong organizational and communication skills, • Calm under pressure, comfortable multitasking in a high-volume environment, • A true team player who leads by example and hustles, • Passion for food, hospitality, and team development, • NYC Food Protection Certificate (preferred or willingness to obtain), • Flexible availability, including nights, weekends, and holidays, • Fast food or quick-service restaurant experience

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  • Marketing Manager
    Marketing Manager
    2 days ago
    $50000–$60000 yearly
    Full-time
    Flushing, Queens

    Funzy is a safe, relaxing, design-forward family entertainment space built around play-to-learn experiences. As the company prepares for expansion, this role will lead the development of its in-house marketing function and drive brand growth across stores and digital channels. This is a strategic, hands-on position reporting directly to the CEO and Founder. You will initially operate as an individual contributor while building the internal marketing team over time. You will connect company leadership, store operations, agencies, vendors, and local partners to deliver effective campaigns that increase store traffic, birthday party bookings, and membership growth. Key responsibilities • Develop and execute the annual and quarterly marketing strategy, calendars, budgets, workflows, and KPIs., • Build and lead the in-house marketing team as the function grows., • Manage relationships with agencies, vendors, PR partners, and print suppliers., • Own Funzy’s official social media channels, including Instagram, TikTok, Xiaohongshu/RED, Facebook, and YouTube., • Produce engaging photo, graphic, and short-form video content for digital campaigns., • Travel periodically to corporate-owned, franchised, and licensed stores to capture content and support local marketing activities., • Plan brand campaigns, seasonal activations, influencer partnerships, and local community events., • Create marketing toolkits, brand guidelines, promotional playbooks, and localized campaign templates for stores., • Support new store launches, account development, pre-sales campaigns, and local marketing execution., • Oversee local SEO, email and SMS marketing through Klaviyo, and paid advertising across Meta, Google, Xiaohongshu/RED, and TikTok., • Optimize the Funzy website, customer journeys, user experience, and conversion funnels., • Develop customer acquisition, retention, loyalty, and re-engagement strategies for the membership program., • Track metrics including customer acquisition cost, foot traffic, party bookings, return on ad spend, customer lifetime value, churn, and membership renewals., • Present regular performance dashboards and recommendations to executive leadership. Qualifications • 4–6 or more years of progressive marketing experience, including 1–2 years in a leadership or team-management role., • Strong retail marketing experience; experience in family entertainment, children’s services, or youth and parenting industries is preferred., • Fluent written and spoken English and Chinese., • Willingness to travel periodically to store locations., • Demonstrated experience working with creators, family and lifestyle influencers, and local KOLs/KOCs., • Strong analytical, communication, organizational, and strategic execution skills., • A product-management mindset and strong visual and design sensibility., • Hands-on proficiency with Adobe Creative Cloud, Canva, Microsoft Office or Google Workspace, Klaviyo, Google Analytics, Meta Ads Manager, and CMS platforms., • Familiarity with advertising policies, content guidelines, restricted terms, and brand-safety requirements across major platforms., • Bachelor’s degree in Marketing, Business Administration, Communications, or a related field. What we offer • Annual salary of $50,000–$60,000., • Competitive performance-based leadership bonuses., • Free Funzy passes and family-member discounts., • Employee discount, flexible schedule, and paid time off., • A high-visibility opportunity to influence brand growth and build a marketing team. This is a full-time, on-site position.

    Immediate start!
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