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Job DescriptionJob Summary: We are looking for a Service Technician to join our growing team! The right candidate will have a strong service technician background and ASE certified. The day-to-day duties include performing work on specific repair orders and diagnosing what repairs need to be done. BENEFITS Responsibilities • Perform work specified on the repair order with efficiency and in accordance with dealership, • Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment, • Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc., • Communicate directly with the Service Advisor so that customers are informed if any additional service is needed. Provide an estimate of time needed for additional repairs, • Execute repairs under warranty to manufacturer specificationsQualifications, • 2+ years of Service Technician experience preferred, • High school diploma or equivalent, ASE Certification required, • B level qualifications, including Diagnostic, Electrical and Engine Repair, • Dexterity, requiring a steady hand, excellent hand-eye coordination, • Mechanical and troubleshooting skills and ability to operate electronic diagnostic equipment, • Excellent customer service skills and basic computer competencies, • Positive, friendly attitude, along with an eagerness to improve, • Enjoy working in a dynamic environment, • Teammate with ability to collaborate with others effectively, • Ability to learn new technology, repair and service procedures and specifications, • Valid driver's license and clean driving record COMPANY We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job DescriptionWho we are Findigs is on a mission to make renting work for all of us: to support every path, and simplify the way forward. We’re making every aspect of renting fairer, stress-free, and more convenient by changing the fundamentals of renting. Our digital rental application offers a safe and seamless way to apply and get approved for your next home. We specialize in developing software and services for property managers nationwide, empowering them to deliver exceptional service to renters, while evaluating applications with unmatched speed and precision. The Team The core function of the Customer Success team is to ensure our clients have a seamless experience and get the most out of the Findigs platform. We are the voice of the customer internally, and the face of Findigs externally. Beyond day-to-day support, our team’s insights are the foundation for customer retention, product strategy, and long-term growth. This role will touch all parts of the customer lifecycle and collaborate closely with our Product, Engineering, and Sales teams to build a best-in-class customer experience. The Role We are looking for an experienced Enterprise Customer Success Manager to serve as a strategic partner to our largest and most complex clients, while also supporting key mid-market accounts. This person will own the post-sale lifecycle for a portfolio of enterprise accounts, focusing on driving platform adoption, demonstrating value, and fostering long-term partnerships. The ideal candidate is a strategic problem-solver, a skilled relationship builder, and is comfortable navigating the complexities of large organizations. A high degree of ownership, a proactive approach, and the ability to influence key stakeholders are crucial. Fundamentally, this role is about building deep relationships and championing the success of our most strategic customers. This position is NYC-based, with an expectation of working from our New York office 3-4 days a week. While we have a strong preference for candidates in the NYC area, we are also open to considering remote candidates on the East or West Coast.Where you will make an impact: • Serve as a strategic advisor and primary point of contact for a portfolio of enterprise and key mid-market clients, ensuring they achieve their business outcomes using the Findigs platform., • Develop and execute strategic account plans that drive platform adoption, retention, and expansion opportunities within your portfolio., • Lead executive business reviews (EBRs) and quarterly business reviews (QBRs) with key client stakeholders to report on value, share insights, and align on future goals., • Proactively monitor account health and product usage to identify and mitigate risks, while also uncovering opportunities for growth and expansion., • Partner with Sales and Implementations to facilitate seamless handoffs from the sales cycle and collaborate on renewal and expansion strategies., • Act as the voice of the customer, translating complex client feedback and requirements into actionable insights for our Product and Engineering teams., • Contribute to scaling and refining our customer success practice by helping define playbooks, processes, and best practices for our enterprise segment., • Navigate and resolve complex client escalations with a sense of urgency, collaborating with internal teams to ensure timely and effective resolution., • Mentor and guide members of the Customer Success team, sharing your expertise in enterprise account management.We’d love to hear from you if you have:, • 7+ years of experience in a customer-facing role, with a strong focus on managing a portfolio of large, complex enterprise accounts in a B2B SaaS environment., • Proven ability to build and maintain strategic relationships with senior executives and key stakeholders.A track record of driving product adoption, managing renewals, and identifying expansion opportunities within a client base., • Exceptional presentation skills with the ability to communicate complex concepts clearly and concisely to diverse audiences., • Deep understanding of customer success principles, methodologies, and best practices., • Experience with CRM and customer success platforms (e.g., Salesforce, HubSpot, Gainsight).Strong analytical and problem-solving skills with the ability to navigate ambiguous, complex client situations., • Willingness to embrace the unstructured, fast-paced environment of a high-growth startup., • Strong communication skills including the ability to translate complex technical issues.Nice-to-haves:, • Prior startup experience., • Experience in Proptech or Fintech.What we offer:, • Location: We operate on a hybrid schedule (3-4x times in-office per week), with in-office days at our newly renovated NoHo office., • Mission-Driven Culture: A collaborative, high-impact workplace where we challenge each other to grow, innovate, and drive meaningful change., • Competitive Compensation: Competitive base salary + Pre-IPO equity., • Generous Time Off: We trust our team to manage their own time and workload. That's why we offer a flexible Paid Time Off (PTO) policy, allowing you to take the time you need to rest and recharge. We also observe all company holidays.

Job Description About Inspira Education Inspira Education Group is one of the fastest-growing edtech startups in the US. We started with a simple mission to democratize access to high-quality coaching so that every student in the world has an equal opportunity to access the best opportunities. As the world's leading network of top admissions coaches in medical, legal, business, and college studies, we're building software and services in one place—disrupting long-entrenched application processes with products and experiences that strive to provide an equal platform for candidates from diverse backgrounds worldwide. As one of the fastest-growing edtech firms in the world, we are backed by some of the leading venture capital firms and investors in the world, including Zeev Ventures, Quiet Capital, Craft Ventures, Jeff Fluhr (Founder of Stubhub), and David Sacks (Former COO of PayPal and Founder of Yammer). The Role As a Student Success Manager, you're the strategic mastermind behind the entire supply operations of Inspria's marketplace. You will be matching ambitious students with the perfect counselors to guide them through admissions and test prep journeys. You are the heartbeat of the student experience at Inspira, blending relationship management, operational excellence, and creative problem-solving to ensure every student's success. You'll collaborate closely with internal teams, students, and families, acting as the trusted advisor who navigates each student through their personalized roadmap toward achieving their academic goals. Your energy, empathy, and proactive approach will directly shape students' futures and Inspira's continued growth. This is a hybrid position based in New York City, requiring four (4) days per week in our office. What You'll Do Customer Success & Escalations • Lead the customer escalation function to ensure fast, empathetic, and consistent issue resolution, • Develop SOPs and escalation protocols to improve quality and reduce refund rates, • Build out processes to track and improve NPS, CSAT, and retention metrics, • Architect and implement new processes to improve counselor performance, student experience, and business efficiency, • Leverage CRM and automation tools (HubSpot, etc.) to streamline workflows and maintain data integrity, • Lead operational planning and execution for new products, services, or verticals, • Collaborate cross-functionally across sales, marketing, product, and tech to ensure seamless launches, • Partner with sales and lifecycle marketing to design and implement upsell/cross-sell strategies, • Train counselors and student success teams to identify upsell opportunities during client interactions, • Build structured student feedback loops to capture insights on counselor performance and overall experience, • Translate feedback into continuous improvement plans, counselor training, and operational refinements, • Partner with senior counselors to create mentorship and training programs that elevate overall qualityWho You Are, • 3–7 years of experience leading and scaling teams in operations, customer success, or program management, ideally within a high-growth service, education, or marketplace environment, • Proven ability to handle customer escalations and collaborate with internal stakeholders with empathy and clarity, • Background in managing or recruiting service providers (e.g., coaches, tutors, consultants) is a strong plus, • Hands-on experience working in a startup or high-growth marketplace business, • Familiarity with building and optimizing workflows in CRMs such as HubSpot, Salesforce, or Airtable, • Detail-oriented with a high bar for excellence, while knowing how to keep momentum and avoid getting stuck, • Thrive on ownership and autonomy, continuously improving processes and outcomes week over week, • Comfortable wearing many hats and able to discern when to build something new vs. optimize what already exists, • Energized by working with people and passionate about solving for both sides of a marketplace, • Collaborative, humble, and hardworking. You bring zero ego and a strong "roll-up-your-sleeves" mentalityWhat You'll Get, • A front-row seat at a fast-growing, mission-led company, • Autonomy to run an entire function, and real influence on the company's future, • Founders who care deeply about impact, and give you space to run, • A chance to help thousands of students realize their dreams, • Amazing people with a great vision and values, • Ability to work directly with co-founders and drive impact super quickly, • Your work directly impacts the lives and careers of students across the globe, • 100% coverage of health, vision, and dental benefits, • Flexible Paid-time Off, • Learning and Development Budget, • Retirement Savings Plans - 401k with matching, • Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans Inspira Education Group does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in providing employment opportunities and benefits.

Job DescriptionSalary: Customer Success Manager (US, Hybrid) (Must be able to commute to one of our US-based offices in Chicago, San Francisco, New York City, or Miami.) Job Summary GTreasury is the leading innovator of integrated SaaS treasury and risk management solutions for the digital treasurer. Developed using the latest technology, GTreasury helps empower organizations on their path to strategic treasury, by enabling total visibility into their cash, liquidity, payments and financial risk management. With enterprise clients spanning North America, EMEA and APAC, GTreasury is headquartered in Chicago with offices in London, Sydney and Manila. Customer success is a new and strategic department at GTreasury with a clear objective to facilitate the adoption of new products or services, reduce risk and churn, and support expansion within existing accounts. As a GTreasury Customer Success Manager, you are a critical part of our customers adoption and ongoing satisfaction. You will play a pivotal role in ensuring our customers achieve their desired outcomes (value realization) with the use of our solutions. When customers are successful GTreasury benefits through increased customer retention, solution expansion, and advocacy. As part of the Global Customer Support Team, you will help solve customers' business challenges through success planning and engagement, aligning and demonstrating the value of GTreasury solution against our customers' initiatives to deliver positive business outcomes. This includes end-to-end customer life cycle where youll manage customer adoption and growth, health, and retention in partnership with your Account Manager. This is a great role for someone who wants to be part of developing a customer success organization. What Were Looking For: • Optimism and curiosity: Optimism will allow you to see the solution through the constraints, and curiosity will allow you to chart the path to success., • Question asking and problem solving: Success plans are never the same for each customer, and so the magic lies in asking the right questions and translating into a plan that shows value., • Kind, thoughtful, and respectful with a growth mindset: It is all, always about the people and the team. Were looking for somebody who knows that software is a team sport, who values collaboration, and who is always growing and seeking to improve their own skills. What You Will Do: • Develop a trusted advisor relationship with key customer stakeholders and executive sponsors to drive product adoption and ensure customers are leveraging the solution to achieve full business value., • Be accountable for enabling customers to achieve their desired outcomes, setting them up for success during critical moments that matter in the journey, as evidence over time through product adoption., • Co-create Value Achievement & Success Plans with your customers to develop a deep understanding of their business, primary business outcomes, and tangible success metrics., • Develop, automate and scale customer lifecycle events including kickoff/onboarding, business review, feature announcements, utilization and user engagement., • Address customer inquiries, manage obstacles, and identify ways to drive additional value., • Establish periodic touchpoints to ensure customers are informed, remain engaged, and solicit general feedback., • Be an advocate and voice for our customers internally and partner with cross-functional teams to facilitate successful implementation, adoption, expansion, and renewals., • Work in partnership with Operational, Product, Engineering, Sales, and Support teams to provide customer feedback and ensure requests are resolved in a timely manner Skills & Requirements: • 5+ years of customer success, service, product, account management, or software sales experience in a B2B SaaS Solutions environment, • Ability to interact with enterprise customer teams at various levels of technical and non-technical depth, and across multiple levels from end user through C-level stakeholders while navigating tough conversations, • Strong presentation and communication skills, verbal and written, • Project management skills, with proven results working as a reliable advisor to drive business value for customers, • Highly data-driven with a dedication to following processes, • Intellectually curious and enjoys creative problem solving., • Passionate about driving and tracking a consistent engagement process with all customers in your portfolio, • Flexible approach, able to operate effectively with uncertainty and change Education Requirements: • Bachelors degree preferred, or equivalent experience What You Will Get: * • A high impact, high visibility role at a growing SaaS company that values personal growth, accountability, and the concept of good work., • A great management team and reporting structure that supports you and your growth., • A culture of open collaboration and problem solving, • An empowered role on the success team, responsible for driving business value., • Great benefits and culture., • Our benefits include:, • Salary: The expected annual median salary for this role is $105,000. Actual compensation for an individual may vary depending on skills, performance, qualifications, experience, and location., • Excellent medical, dental and vision insurance options, • HSA and FSA options + company HSA contributions, • 401K matching, • 100% paid parentalleave, • 15 paid holidays + competitivePTO, • Flexible work environment About GTreasury: GTreasury provides CFOs and Treasurers with The Clarity to Act on strategic financial decisions with the worlds most adaptable treasury platform, empowering them to face the challenges of today and tomorrow. Our industry leading solutions are purposefully designed to support every stage of treasury complexity, from Cash Visibility and Forecasting to Payments, Risk, Debt, and Investments. With GTreasury, financial leaders gain comprehensive connectivity across all banks and ERPs to build an orchestrated data environment, enabling rapid value realization with implementations up and running in weeks. Plus, our unmatched industry expertise ensures clients continued success through dedicated guidance and top-tier support. Trusted by over 1,000 customers across 160 countries, GTreasury provides treasury and finance teams with the ability to connect, compile, and manage mission-critical data to optimize cash flows and capital structures. GTreasury is headquartered in Chicago, with locations serving EMEA (Dublin and London) and APAC (Sydney, Singapore, and Manila). At GTreasury, we know that our people are what makes GTreasury great and we celebrate the unique perspectives and experiences that our diverse teams bring to the table. GTreasury is an equal opportunity employer and does not discriminate against employees or prospective candidates based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws and we strongly encourage people from underrepresented groups to apply! If you're applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Job DescriptionPosition Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Financial Services Representative State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification., • Use a customer-focused, needs-based review process to educate customers about insurance options., • Work with the agent to establish and meet marketing goals., • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.As an Agent Team Member, you will receive..., • Simple IRA, • Salary plus commission/bonus, • Health benefits, • Paid time off (vacation and personal/sick days), • Valuable experience, • Growth potential/Opportunity for advancement within my agencyRequirements, • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred, • Successful track record of meeting sales goals/quotas preferred, • Excellent communication skills - written, verbal and listening, • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams, • Self-motivated, • Ability to make presentations to potential customers, • Achieve mutually agreed upon marketing goals, • Experience in marketing, • Knowledge of financial services products, • Ability to explain complex financial issues in understandable terms, • Property and Casualty license (must have currently), • Life and Health license (must be able to obtain), • Series 6 and 63 (must have currently), • Must be available to work the following schedule: M- F 9am-5pm. Looking for Securities Licensed Professional. Financial Services Advisor This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job Description Why Work at Mercer Advisors? For 40 years, Mercer Advisors has worked with families to help them amplify and simplify their financial lives. How? By integrating financial planning, investment management, tax, estate, insurance, and more, all managed by a single team. Today we proudly serve over 31,300 families in more than 90 cities across the U.S. Ranked the #1 RIA Firm in the nation by Barron's, we are an independent, national fiduciary legally obligated to always act in the best interest of our clients.* Mercer Advisors offers a distinct work environment that stands out in the financial industry. Our overall employee base and client-facing team are composed of 50% women, reflecting our commitment to diversity. We attract top talent from across the country, with no formal headquarters and flexible working arrangements, allowing us to assemble the best team possible. Join us and be a part of a team dedicated to making a meaningful impact on the financial lives of families across the country. • Mercer Advisors was ranked #1 for RIA firms with up to $70 billion in assets. The Barron's top RIA ranking is based on a combination of metrics – including size, growth, service quality, technology, succession planning and others. No fee was paid for participation in the ranking, however, Mercer Advisors has paid a fee to Barron's to use the ranking in marketing. Please see important information about the ranking criteria methodology here. Job Summary The primary focus of a Client Service Specialist is to provide excellent follow-through and operational support to the Wealth Management team in servicing and delivering on the needs of high-net-worth clients. As a Client Service Specialist, you will have a direct impact on the client experience and are vital to the success of the organization. You will be a member of a dynamic team in a collaborative, client-focused environment utilizing your exceptional organizational, communication and problem-solving skills. Essential Job Functions include: • Responsible for day-to-day operations and administrative support for one or more Wealth Advisor including answering inbound calls and email requests, scheduling and gathering client data for ongoing service processes, • Ensuring all paperwork and procedures for client requests are completed and adhere to compliance requirements, • Coordinating with internal operation departments to ensure client requests are fulfilled, • Managing client deposits, • Maintaining data integrity across all systems and updating as necessary, • Researching client issues in cooperation with back office operation partners, • Some duties can include if appropriate - onboarding new clients, processing transfer paperwork, setting up new accounts while coordinating with the wealth management team, custodians and Envestnet, • High School diploma or equivalent. Bachelors degree preferred., • Five years of job related experience, • Financial services industry required, • Prior experience working in an office environment with a customer service focus helpful, • Notary designation a plus, • Eligible to pursue a CFP designation, • Ability to prioritize in a fast-paced environment while maintain client focus and demonstrating attention to detail, • Enjoy collaborating and building positive relationships internally with co-workers and externally with clients and business vendors, • Excellent verbal and written communications skills a must, • Strong MS Word, Excel, and Outlook skills required; prior use of CRM system (Salesforce) a plus Monday through Friday, 8:00AM – 5:00PM Working Conditions Professional office environment, daytime hours, working inside, standing, and sitting, will be assigned to a work station. Salary: Average annual salary range for this position across our locations is: $40,000 to $80,000. Actual base pay within this range will be based on a variety of factors, including but not limited to the applicant's geographic location, relevant experience, education, skills and licenses/certifications. This position is also eligible to earn incentive compensation through one of Mercer Advisors' incentive compensation programs. Benefits: Mercer Advisors offers a competitive and robust benefit package to our employees. Our benefit programs are focused on meeting all of our employees and their eligible dependents health and welfare needs. We offer the following: • Company Paid Basic Life & AD&D Insurance, • Company Paid Short-Term and Long-Term Disability Insurance, • Supplemental Life & AD Short-Term Disability; Accident; Critical Illness; and Hospital Indemnity Insurance, • Three medical plans offerings including two High Deductible Health Plans and a Traditional Co-Pay medical plan., • Health Savings Account (HSA) with company contributions on a per pay period basis if enrolled in either HDHP medical plan., • Two comprehensive Dental Plans, • Vision Insurance Plan, • Dependent Care Savings Account for child and dependent care., • 14 Company Paid Holidays with a full week off at Thanksgiving., • Generous paid time off program for vacation and sick days, • Employee Assistance Plan, • Family Medical Leave, • Paid Parental Leave (6 weeks), • Maternity benefits utilizing company paid STD, any supplemental STD, plus Parental Leave (6 weeks) to provide time for recovery, baby bonding, and enjoying your family time., • Adoption Assistance Reimbursement Program, • Company Paid Concierge Services for you and your loved ones for the spectrum of caring needs for your aging parents, young children, life's challenges and more., • 401(k) Retirement Plan with both Traditional and Roth plans with per pay period match Mercer Advisors provides equal employment opportunity to all applicants and employees without regard to age, color, disability, gender, marital status, national origin, race, religion, sexual orientation, gender identity and expression, physical or mental disability, genetic predisposition or carrier status, or any other characteristic protected by law in accordance with all applicable federal, state, and local laws. Mercer Advisors provides equal employment opportunity in all aspects of employment and employee relations, including recruitment, hiring, training and development, promotion, transfer, demotion, termination, layoff, compensation, benefits, and all other terms, conditions, and privileges of employment in accordance with applicable federal, state, and local laws. If you need an accommodation seeking employment with Mercer Advisors, please email . Accommodations are made on a case-by-case basis. Applicants have rights under federal employment laws: • Family and Medical Leave Act (FMLA), • Employee Polygraph Protection Act (EPPA), • E-Verify, • Right to Work If you are a resident of California, learn more about Mercer's California Consumer Privacy Policy here. CCPA Notice at Collection

Job DescriptionCustomer Service Representative - Located in New York, NY Are you someone who thrives on connecting with people, enjoys persuasive conversations, and knows how to stay cool under pressure? Are you the kind of person who lights up a room, can guide a conversation with ease, and loves the satisfaction of helping someone make the right decision? If so, this Customer Service Representative role might be the perfect fit for you! As part of our customer engagement team, you'll be the voice of the brand—whether it's answering questions, resolving concerns, or guiding customers toward the right product or service. You’ll be more than just support; you’ll be a trusted advisor, a problem-solver, and a closer. About You: • You genuinely enjoy talking to people and building authentic, lasting relationships, • You’re confident explaining products, services, and promotions—even when challenged with tough questions, • You’re self-motivated, goal-oriented, and take pride in achieving (and exceeding) your performance targets, • You bring high energy, professionalism, and positivity to every interaction—yes, even before your first cup of coffee, • You’re a team player who thrives in a collaborative, supportive environment but can also work independently without missing a beat, • You have strong listening skills and can read between the lines to identify what a customer truly needsWhat You’ll Do:, • Act as the first point of contact for inbound and outbound customer communication across phone, email, and chat, • Learn about customers’ needs, ask thoughtful questions, and recommend tailored solutions that meet their goals, • Educate potential buyers about our products, features, and limited-time offers in a clear and engaging way, • Guide customers through the decision-making process and assist in closing new business opportunities, • Follow up with interested leads, provide timely responses, and nurture relationships to drive conversions, • Accurately log conversations, feedback, and sales activities in our CRM system, • Collaborate with team leads to identify trends, share customer insights, and continuously improve our messaging and service approach, • Maintain a friendly, solution-oriented demeanor even in challenging or fast-paced situationsYou’ll Need:, • Excellent communication skills, both verbal and written—you know how to speak clearly and write professionally, • A natural curiosity and willingness to learn about our offerings and how to position them, • Tech-savvy enough to navigate web-based tools, CRM platforms, and basic troubleshooting processes, • A high school diploma or GED required; college coursework in business, marketing, or communications is a bonus, • Previous experience in customer service, inside sales, retail, or call center work is helpful—but not required; we provide comprehensive training for motivated candidatesWhat You’ll Get:, • A competitive hourly rate plus performance bonuses, • Paid training and opportunities for continuous learning and development, • Flexible scheduling, including evenings and weekends if needed, • A supportive and inclusive team environment that celebrates wins, • Career advancement potential in sales, customer success, or account management

Job DescriptionCompany Summary:Slang AI is redefining customer engagement through conversational AI, making every interaction seamless and efficient. Our mission is to transform the restaurant industry by providing the ultimate voice AI solution for consistently outstanding customer experiences. At Slang AI, we foster a culture of innovation, inclusivity, and growth, ensuring that every "Slangsta" (employee) feels valued and connected to our broader AI driven impact. What Your Experience Will Be: As a Client Experience Manager at Slang AI, you’ll own the end-to-end customer journey for our SMB clients — from onboarding through long-term success and day-to-day support. You’ll guide customers through their initial rollout, transition seamlessly into serving as their long-term success manager, and directly manage the support inbox during business hours, where many of their most important interactions occur. Because support volume is currently low (fewer than 60 inquiries per month across 1,500+ customers), this role offers the opportunity to both deliver excellent frontline support and help design how support scales as we grow. You’ll gain unique visibility into customer needs in real time while influencing the tools, processes, and standards that will shape support as the business expands. This unique scope means you’ll be both a strategic advisor and a hands-on partner, ensuring customers launch smoothly, adopt key features, resolve challenges quickly, and realize the full value of Slang. By owning these critical touch points, you’ll have a large sphere of influence over customer outcomes, shaping retention, adoption, and satisfaction across a significant segment of the business. In addition, you’ll play a key role in our digital customer success program — helping define and refine automated success sequences to ensure accuracy, consistency, and strong adoption results. This work ensures customers experience the same hospitality-first service at scale, while giving you a direct impact on how Slang drives measurable results for our clients. Why You Belong Here & How You Will Grow:At Slang, we believe success starts with great execution and great service. In this role, you’ll gain valuable experience managing full customer lifecycles and working with hospitality operators in a fast-paced environment. You’ll learn how to onboard, support, and grow a book of business with autonomy, while contributing to scalable processes that improve outcomes across the team. We offer training, feedback, and growth opportunities to help you level up in customer success, technical product fluency, and strategic account management.What Success Looks Like • Driving Long-Term Success: You are responsible for the health and success of your assigned accounts. You ensure customers are seeing clear outcomes, meeting their goals, and staying on track for renewal., • Building Trusted Relationship: You build strong relationships with a range of customer stakeholders — from General Managers to Operations Leaders — and know how to tailor your approach depending on their needs., • Renewals & Retention: You own the renewal process and are accountable for maintaining and growing account revenue. You identify risks early, take action to resolve issues, and keep customers satisfied and committed., • Surfacing Growth Opportunity: You surface expansion opportunities (e.g. additional locations or use cases) and work with Sales to execute. You contribute to the team’s Net Revenue Retention (NRR) goal., • Feature Adoption & Product Fluency: You guide customers through product updates, encourage usage of key features, and tie adoption back to business outcomes. You’re expected to understand and explain Slang’s value., • Onboarding and Success Planning: You create simple account plans to track customer goals, key contacts, risks, and growth potential. You align internal teams around each plan to support execution., • Voice of the Customer: You escalate customer feedback internally and contribute insights that improve product and service. You partner with Product and Support to advocate for customer needs., • Hospitality-First Service: You respond quickly, handle challenges with professionalism, and make interactions easy for customers. You aim to create a positive experience in every conversation.What You Will Bring, • Customer Focus: You care about helping customers succeed. You’re responsive, thoughtful, and proactive., • Experience: 3+ years of experience in customer success, account management, or client-facing roles. Background in restaurants or hospitality tech is strongly preferred., • Business Acumen: You understand restaurant operations and how to align Slang’s value with business goals. You’re comfortable working with executives and frontline staff alike., • Communication: You’re clear and concise in both written and verbal communication. You know how to explain ideas, give updates, and lead customer conversations., • Ownership: You manage your book of business with attention to detail. You’re accountable for renewals, engagement, and outcomes., • Adaptability: You’re comfortable in a fast-changing environment and open to feedback. You handle ambiguity and know how to prioritize.

Job DescriptionAmalgamated Bank is seeking a Licensed Retail Banking Representative! Under general supervision, but following established policies and procedures, this position will provide potential and existing customers with high quality customer service in a broad variety of activities (including, but not limited to, life insurance products and general banking needs in branch and at off-site events). The Licensed Retail Banking Representative will need to identify customers or potential customers for an in-depth financial review with the dedicated Financial Advisor. This role will be called upon to work both the Teller and Customer Service areas, according to business needs. This role will also support branch management in achievement of Branch performance metrics and participate in Branch campaigns and promotions. Essential Job Functions: Customer Service Duties: • Perform all aspects of opening and maintaining a variety of accounts in accordance with Bank policy and procedures, including but not limited to the Bank’s CIP and customer service policies, • Proactively present and cross sell Bank products, through probing questions and offer appropriate products and services based on customer responses. This is accomplished by utilizing the Client Relationship Notes form with current or potential customers. Participate in Bank promotions and sales campaigns to achieve Branch performance metrics, • Actively promote the Bank and its products and services. This will include setting - up a table outside the branch and handing out information when necessary, • Participate in off-site sales calls, branch networking, and community and CRA activities, • Resolve customer complaints regarding sales, service or account issues. Respond to customer inquiries or complaints in person or over the phone in a professional manner, which may include preparing and submitting written correspondence to respective departments, • Maintain correspondence with customers and back office by following-up to ensure resolution, • Greet customers in a professional manner that creates a welcoming environment; this includes proper acknowledgement and introduction in accordance with Bank policies, • Demonstrate a comprehensive understanding of specific Bank products and services while matching those products and services to individual customer needs, • Review and verify all previous days’ work to ensure accuracy and resolve any discrepancy that may exist; including but not limited to general ledger accounts, • Approve checks (up to authorized limit) using knowledge of account history and account information on file, • Perform various administrative duties as directed by Manager, • Monitor customer preferences to determine focus of sales efforts, • Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific bank products including but not limited to Life products and services, • Perform all RBR duties such as issuance of official checks, accept payment for rental of safe deposit boxes, process deposits/withdrawals, cash checks, loan payments, etc., • Assist other RBR’s in balancing daily transactions, verifying tickets and daily balancing of the teller area. Help RBR’s with complex work-related matters (i.e. check cashing), • Research and investigate customer claims in matters relating to transaction discrepancies, in order to help resolve issues for customers in a timely manner, • Assist Officers in performing various Branch functions and Branch reports, as requested, • Render priority services to customers in need of special handling, • Perform various related clerical duties as directed, • Knowledge and compliance with investment guidelines and regulatory requirements, including continuing education and certifications, • Bachelor’s degree or equivalent work experience, • Must have State Life Insurance license, • Three years of branch operations experience and strong aptitude for sales, • Must be flexible to work and/or transfer throughout the network, on an as needed basis, • Strong interpersonal and communication skills to build rapport with prospective and existing customers, • Detailed knowledge of banking procedures, regulations and all Branch related functions and terminal systems Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as training, transferrable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. Amalgamated Bank is an Equal Opportunity and Affirmative Action Employer, Minorities / Females / Individuals with Disability / Veterans. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. View our Pay Transparency Statement. Submission of a resume or any information regarding your qualifications does not constitute a promise or offer of employment. At Amalgamated Bank, we consider an applicant to be someone who has interviewed at least once, in person, with the hiring manager. Amalgamated Bank does not sponsor applicants for work visas.

Job Description We are looking for a brilliant and diligent team member with relentless dedication to customer satisfaction, to join the e-commerce team at Charlotte Tilbury. This entry-level position will operate in a high-growth, stimulating and dynamic environment, which allows this person to have a significant impact on both the success of the business and our customers' perception of the brand. The Customer Care Advisor is responsible for the development of best-in-class customer satisfaction. This role requires the advisor to have knowledge of the brand and product offering, and to offer exceptional advice and consultation to customers. Reporting Relationships - Reports to Customer Care Manager Role Accountabilities - Customer Service · Communicate with customers courteously and efficiently by email, phone and chat channels · Maintain weekly reports, which include most commonly asked questions, product returns, customer reviews, etc. ·Partner with our UK Customer Service and Outsourced colleagues to ensure delivering a consistent brand experience across all websites ·Provide product information and offer order assistance to help the e-commerce department achieve sales goals ·Accurately communicate order information, company policies and procedures · Ensure all inquiries are resolved effectively and in a timely manner Systems and Procedures ·Work toward daily individual and team goals via a team task master ·Serve as the brand's "front lines" for any product or brand related issues, escalating any issues to Customer Care management in a timely manner ·Liaise directly with our warehouse to resolve any web order delivery questions, monitoring the warehouse email alias to ensure timely responses ·Process returns stock, issuing appropriate refund/credit note and notifying the customer within 48 hours of receipt of goods ·Process daily website orders and backorders via our ERP system ·Provide strategic recommendations to improve the overall customer experience ·Collaborate with fellow advisors to ensure a sharing in workload of daily tasks Requirements Key Selection Criteria - • The ideal candidate will have significant experience in customer service or related role, • Knowledge of Netsuite, Zendesk, and Elastic Path systems a plus!, • Customer-centric, resilient, and passionate about service and systems and fixated on improving the customer experience, • Strong people skills, proactive and self-motivated in responding to customers and followers, • Excellent verbal and written communication skills, • Strong interest in the beauty industry and a love for all things makeup!, • Keen attention to detail and an ability to multi-task, • Ability to speak additional language(s) are a plus! (French/Spanish), but not required Base Salary Range - 50,000-60,00 Company Benefits • Generous staff discount to use on all products, • Access to Tilbury Treats – our very own rewards platform allowing you to save money and gain ‘money can’t buy’ discounts on anything from gym memberships to cinema tickets, • Medical, dental, and vision benefits, • Commuter Benefits (Pre-tax), • Flex Spending Account (FSA), • Employee Assistance Program (EAP), • 401(k) with Company match, • Paid Time Off, • Birthday PTO Charlotte Tilbury, in good faith, believes that this posted range of compensation is the accurate range for this role at the time of this posting At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process. If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!

Job DescriptionDescription: As a certified Great Place to Work, CAIPA Care is excited to share an opportunity for Physician Assistants and Nurse Practitioners to join our fast-growing team as a Clinical Advisor. We are looking for a Physician Assistant or Nurse Practitioner to join our house calls team to provide support and training to our team of Advanced Practice Providers (APP) in addition to conducting health risk assessments on our patient population. These assessments take a holistic approach to help close gaps of care and address medical, social, and psychological needs to improve health outcomes in the comfort of the patient’s own home. This position requires in-home patient visits and will entail travel and autonomy with flexible scheduling. Job Responsibility · Supervise a team of APPs to maintain program quality including clinical metrics and patient satisfaction · Train new hire APPs in health risk assessments and appropriate triage skills · Serve as clinical expert to fellow APPs, medical team members, and staff · Perform in-home health assessments of high-risk patients including medication review, Point-of-Care testing, review of systems, and physical examination leading to a comprehensive picture of a patient’s medical conditions · Identify opportunities for preventive care, health promotion, home safety, and illness prevention · Educate and emphasize the importance of consistent monitoring of health needs together with their Primary Care Physician (PCP) and provide patient education regarding health conditions, medications, and nutrition · Communicate urgent medical needs and collaborate with the patient’s PCP for clinical escalation and care management needs as needed · Thinking critically to address patient needs and provide the appropriate resources · Comply with all HIPAA regulations and maintain active licenses and certifications · Flexible weekly scheduling with no call, nights, or weekends Requirements: Qualification and Education · Physician Assistant with a BS/MA Degree from an ARC-PA accredited Physician Assistant Program OR a Master level or above degree from an accredited Nurse Practitioner program · Current New York State Physician Assistant OR Nurse Practitioner License · BLS certification · New graduates are welcome, 1+ year(s) experience in Family Practice/Internal Medicine/Geriatrics preferred. · Excellent customer service skills & traveling required · Bilingual in English and Chinese (Mandarin or Cantonese) required Benefits • Competitive Health Benefits including Medical, Vision, Dental and Life Insurance, • 401k retirement plan with 6% corporate match, • 13 Paid Holidays, • PTO, • CME stipend Salary Range: $116k to $157k

Job Description The Client Director is responsible for managing key client relationships across the US region. This role is critical in ensuring exceptional service, strategic account growth, and long-term client partnerships as we continue to expand our presence in the region. As a senior member of the Client Services team, you will act as a key advisor to the Chief Client Officer (CCO) and regional leadership, while also mentoring and supporting Client Services Managers as we grow out the team. The role requires a strong ability to drive revenue growth through strategic upsell and cross-sell opportunities, refine internal processes, and collaborate closely with internal creative and production teams to ensure seamless project execution. Responsibilities • Manage key client relationships, ensuring exceptional service and strategic account growth., • Provide support and mentor Client Services Managers., • Act as a senior advisor to the CCO and Heads of Client Services on key accounts and client strategies., • Leading Tier 1 accounts and supporting key strategic initiatives., • Driving revenue growth through upsell/cross-sell opportunities., • Serve as the primary point of contact for Tier 1 clients, managing client satisfaction and business outcomes., • Work with the CCO to identify and implement improvements in client care operations., • Partner with internal teams to ensure the successful delivery of client projects. Requirements -Proven experience as a successful relationship manager in a creative or advertising agency -Excellent communication skills to a range of audiences -Ability to build rapport -Time management and planning skills -Ability to multitask and operate in a high pace environment -A positive team player able to build strong collaborative relationships -Strong understanding and experience of Microsoft Office and Google workspace -Experience in customer support is a plus -Familiarity with real estate, architecture or luxury marketing sectors is desirable Benefits • Salary: $100,000 to $120,000 dependent on experience, • Bonus Scheme: based on annual company performance, • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k), • Gym membership, • Fantastic office environment in a nice location

Job DescriptionSaviynt's AI-powered identity platform manages and governs human and non-human access to all of an organization's applications, data, and business processes. Customers trust Saviynt to safeguard their digital assets, drive operational efficiency, and reduce compliance costs. Built for the AI age, Saviynt is today helping organizations safely accelerate their deployment and usage of AI. Saviynt is recognized as the leader in identity security, with solutions that protect and empower the world’s leading brands, Fortune 500 companies and government institutions. For more information, please visit . The primary objective of this role is to lead and deliver customer projects, ensuring exceptional outcomes within our Identity Security practice. The Professional and Expert Services teams at Saviynt provide partners and customers with in-depth technical expertise and implementation support to guarantee success. As Director, you will drive leadership, vision, and strategic growth for Saviynt's Identity Security Professional Services. This critical role focuses on delivering high-quality, profitable service engagements that foster trusted advisor relationships with clients. You will be instrumental in evolving and managing our identity security practice, ensuring its operational excellence and strategic alignment. Key responsibilities include managing critical consulting metrics such as utilization, profitability, revenue growth, and customer satisfaction specifically within the Identity Governance and Administration (IGA) and broader Identity Security domain. What You Bring (Your Identity Security Arsenal) • Understand the business context and lead the solution design for complex identity security implementations., • Responsible for technology choices and decisions, with a strong focus on identity security architectural principles., • Promote architectural and development best practices within the identity security context., • Ensure projects are designed within approved architectural standards for identity solutions., • Lead design reviews and implement best design principles for identity security., • Provide technical leadership in all aspects of the SDLC, including system analysis, design, development, testing, and deployment for identity security projects., • Demonstrate the ability to bring in a fresh perspective, generating new and imaginative ideas/approaches for identity security challenges., • Facilitate the development process and operations for identity security solutions., • Identify setbacks and shortcomings in identity security implementations and propose effective solutions., • Define and enforce (through training & review) the architecture standards and guidelines specifically for identity security solutions., • Guide the implementation team on identity security best practices., • Contribute towards practice development tasks related to training and Statement of Work (SOW) validation for identity security engagements.What You Bring (Your Identity Security Arsenal), • Must have significant leadership experience working within or running an Identity Security practice, with a deep understanding of its operational nuances, strategic development, and service delivery., • Must have strong working experience in the Identity and Access Management (IAM) domain, involving a minimum of three end-to-end IAM project deliveries, specifically within an identity security practice context., • 3-5 years of consulting management experience leading people to support customer satisfaction and understanding key consulting business metrics., • Proven experience in a leadership role, with a strong background in people management within a technical or consulting environment., • Demonstrated success in building and scaling Professional Services functions, ideally with a focus on identity security., • In-depth knowledge of project management methodologies and practices., • Strong working experience on microservices architecture., • Strong experience leveraging design, architecture, and integration patterns for complex enterprise solutions., • Excellent communication & stakeholder management skills, capable of influencing and advising at all levels., • Ability to perform a cost-benefit analysis of assigned projects., • Ability to work independently and as part of a team.

Job Description About SmartAsset: SmartAsset is an online destination for consumer-focused financial information and advice, whose mission is helping people make smart financial decisions, reaching over an estimated 59 million people each month (as of January 2025) through our educational content and personalized calculators and tools. To extend our mission, we also operate SmartAsset Advisor Marketing Platform (AMP), which helps connect consumers with fiduciary financial advisors. SmartAsset has earned recognition on the Inc. 5000 (#2574 in 2023) and Deloitte Technology Fast 500™ (#250 in 2022) lists. Currently, SmartAsset ranks on Y Combinator's list of Top 100 Companies. A successful $110 million Series D funding round in 2021 valued the company at over $1 billion. *Other than application and licensing fees, SmartAsset did not provide compensation for the aforementioned awards. About the Job: We are seeking energetic sales professionals who are passionate about developing relationships and creating positive user experiences. As a Client Experience Specialist, you will join the fastest growing part of our business, helping thousands of Americans find and speak with financial advisors throughout the country. Client Experience Specialists are the frontline voice for the company and play an integral part of our success as we facilitate communication and schedule meetings between investors and financial advisors. You will play a substantial role in driving that success. This is a remote position with a fixed schedule of Monday through Friday from 9am to 6pm EDT. Responsibilities: • Engage directly with consumers by performing a high volume of outbound phone calls (200+ calls/day expected)., • Consistently meet or exceed individual and team performance metrics, including both qualitative and quantitative goals., • Serve as a trusted guide for users navigating the process of connecting with vetted financial advisors., • Proactively contact users who have expressed interest and schedule advisor consultations, ensuring a seamless experience., • Utilize a combination of customer service best practices and scripted messaging to deliver a tailored, high-quality experience., • Accurately log all user interactions, challenges, and outcomes in our internal CRM system., • Identify and escalate recurring user pain points to improve the overall experience., • Contribute to ongoing improvements by sharing insights and suggestions with team leads and cross-functional partners., • 1+ years of high-volume call center experience required, • Comfortable in an environment where quota attainment and conversion metrics are heavily emphasized, • Ability to learn and quickly adapt based on user and business needs, • Organized, detail-oriented, and excellent time-management skills, • Prolonged periods of sitting at a desk and working on a computer, • Fully Remote Work: All roles are fully remote within the contiguous U.S., giving you flexibility to do your best work from where you thrive., • Comprehensive Health Coverage: Multiple Medical, Dental, and Vision plan options through trusted national carriers—so you can choose what fits your needs., • Life & Disability Protection: Company-paid Life/AD&D coverage, with options to add supplemental life and disability plans for extra peace of mind., • Financial Wellness: 401(k) with employer match, pre-tax savings through FSA and HSA options, and equity packages offered for every role., • Time Off That Works: Generous vacation, sick, and parental leave policies—because balance matters. California, Colorado, Connecticut, Maryland, Nevada, Rhode Island, Washington, and New York City residents* Salary: $45k + $15k Variable Commission + equity + benefits. Salary at SmartAsset is determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the contiguous United States

Job Description At Podium, our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers. Every day, millions of workers use our AI lead conversion and communication platform to help them get more leads and make more money. Our work and focus on helping local businesses thrive has been recognized across the industry, including Forbes' Next Billion Dollar Startups, Forbes' Cloud 100, the Inc. 5000, and Fast Company's World's Most Innovative Companies. At Podium, we believe in fostering a culture that thrives on hiring and developing exceptional talent. Our operating principles serve as a compass, guiding daily behavior and decision-making, and ensure we hire people who will thrive at Podium. If you resonate with our operating principles and are energized by our mission, Podium will be a great place for you! At Podium, our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers. Every day, millions of workers use our AI lead conversion and communication platform to help them get more leads and make more money. Our work and focus on helping local businesses thrive has been recognized across the industry, including Forbes' Next Billion Dollar Startups, Forbes' Cloud 100, the Inc. 5000, and Fast Company's World's Most Innovative Companies. At Podium, we believe in fostering a culture that thrives on hiring and developing exceptional talent. Our operating principles serve as a compass, guiding daily behavior and decision-making, and ensure we hire people who will thrive at Podium. If you resonate with our operating principles and are energized by our mission, Podium will be a great place for you! At Podium, we're seeking an Automotive AI - Dealership Success Manager to work with our high-value automotive customers. This is an opportunity to be at the forefront of the leading AI company in the automotive space. Podium's AI is a virtual team member that directly contributes to sales/service outcomes for our customers. You will own your territory and act like an arm of the dealerships you support. You will be charged with orchestrating a seamless onboarding experience and driving their ongoing success. Our mission at Podium is to make business and customer communications more effective, convenient, and streamlined with our products that leverage AI. The CSM team provides exceptional experiences for our customer base while increasing usage of the platform and driving down churn. We're looking for a versatile A-player who can meet with both C-suite and day-to-day contacts - speaking to the ROI of the platform while troubleshooting issues. Within this role, you'll have ample opportunity for career advancement and cross-functional partnership. What you will be doing: • Serve as the primary post-sales point of contact for our large Automotive dealerships using our AI products, • Act as the quarterback for a regional territory of our largest automotive customers, including 2–3 onsite dealership visits per week, • Serve as both a consultant guiding dealerships through their AI transformation and as the primary point of contact for inquiries, issues, and escalations, • Utilize in-depth product and industry knowledge to drive and increase adoption and utilization of podium products, • Proactively engage with customers during the renewal process to secure renewals and drive customer retention., • Regularly conduct check-ins to assess customer satisfaction, identify opportunities for improvement, and offer solutions to optimize their usage, • Proactively anticipate and address potential challenges to ensure a seamless customer experience., • Develop strong relationships with customers and become a trusted advisor. This role requires approximately 50% travel within the assigned region What you should have: • Experience and passion for increasing the value of the customer by increasing the breadth and/or depth of their usage of products, • Demonstrated ability to go above and beyond to maximize retention save %, • Demonstrated experience and success in a customer success or account management role, • Ability to confidently and effectively speak with customers of all levels (including CEO's, Owners & VPs), • Ability to provide strategic contributions through proven active involvement in shaping departmental strategies, • Excellent problem-solving and analytical abilities to understand and address customer challenges effectively., • Scored top 10% in your performance reviews for the past 3 years, • 3+ years Automotive experience, • 5+ years Customer success, consulting, onboarding, or account management experience, • 3+ years B2B software experience, • 4-year degree required, • Open and transparent culture, • Life insurance, long and short-term disability coverage, • Paid maternity and paternity leave, • Fertility Benefits, • Generous vacation time, plus three 4-day summer holiday weekends, • Excellent medical, dental, and vision benefits, • 401k Plan, • Bi-annual swag drops with cool Podium gear and apparel, • A stellar HQ (Utah) gym with local professional coaches and classes offered

Job Description Position: Client Success Manager Location: US About LRN: LRN is the world’s leading dedicated ethics and compliance SaaS company, helping more than 30 million people every year navigate complex regional and global regulatory environments and build ethical, responsible cultures. With over 3,000 clients across the US, EMEA, APAC, and Latin America—including some of the world’s most respected and successful brands—we’re proud to be the long-term partner trusted to reduce organizational risk and drive principled performance. Named one of Inc Magazine’s 5000 Fastest-Growing Companies, LRN is redefining how organizations turn values into action. Our state-of-the-art platform combines intuitive design, mobile accessibility, robust analytics, and industry benchmarking—enabling organizations to create, manage, deliver, and audit ethics and compliance programs with confidence. Backed by a unique blend of technology, education, and expert advisement, LRN helps companies turn their values into real-world behaviors and leadership practices that deliver lasting competitive advantage. About the role: LRN is seeking a high performing Client Success Manager to maintain relationships and ensure value delivery within our existing customer base. You will work closely with the other LRN teams to ensure successful adoption and utilization of the LRN solution set (library content, platform, bespoke learning solutions, and advisory consulting). You will be an ambassador for LRN by being a trusted strategic advisor to our clients, a strong customer advocate, and the link between LRN and our existing customer base. Requirements What you'll do: • Manage all commercial aspects of the relationship including contract amendments, pipeline development and forecasting, statements of work, pricing, negotiating with procurement and securing contract signature, • Grow existing accounts by finding new buyers and introducing new and/or enhanced LRN solutions to existing buyers, • Act as the strategic partner between LRN and our most important clients by building relationships with multiple contacts and buying centers., • Participate in the planning process with clients regarding the deployment and utilization of LRN’s licensed solution set, • Run outbound prospecting campaigns to supplement inbound leads delivered by marketing and opportunities uncovered during Business Reviews, • Proactively analyze client health metrics, and usage of products and content, and recommending optimization and improvements as appropriate, • Execute on-going formal Program / Business Reviews with client stakeholders and sponsors, • Manage, track and report all activities in Salesforce.com to ensure accurate sales forecasting and pipeline development, • Represent the voice of our clients to internal teams including product, content and technology What we're looking for: • Minimum of 5 years of solid client-facing relationship or account management with experience retaining and expanding a book of existing accounts, • Exceptional relationship development and management abilities and a proven commitment to customer service, • Experience supporting individuals who are using a SaaS business application, • Ability to bring clarity, structure, and discipline to a variety of situations and environments and experience working with complex projects, • Extremely effective written, oral, and presentation communication skills, • Strong Microsoft Office skills and a working knowledge of technology and system interfaces, • Familiarity with Salesforce.com, MEDDPICC, • Knowledge of Ethics and Compliance learning space and/or working with learning platforms and solutions, • A high degree of ethics and integrity and a desire to help organizations do the right thing and to pursue LRN’s mission of inspiring principled performance, • Flexible PTO plus US public holidays and Sick Time, • Medical, Dental and Vision Benefits, • Excellent 401K with employer match, • Life Insurance, short-term and long-term disability benefits, • Health & Wellness reimbursements, • Health Saving & Flexible spending account, • Employee Assistance Plan

Job DescriptionDescriptionSUMMARY As a member of Mimeo’s Sales team, the Customer Success Manager will manage and develop client relationships, drive customer retention within a specified sales territory, and proactively leverage relationships to identify and pursue new business opportunities in other departments within the territory. The Customer Success Manager will partner closely with dedicated Sales Executives and Service teams to effectively manage customers in their assigned territory throughout their life cycle with Mimeo. This individual will be a subject matter expert capable of driving customer success and desired customer business outcomes. Key ResponsibilitiesKey Responsibilities- Account Management / Retention -50% • Serve as a primary point of contact throughout the customer lifecycle, • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors, • Ensure customers derive maximum value and achieve desired business outcomes with their investments, • Proactively anticipate and identify upcoming needs, • Conduct project discovery/requirements, • Effectively manage customer issues including quality concerns, • Provide effective customer training, • Manage MSA Renewal, • Track and act on Customer Health Scores, • Consistently run successful Executive Business Reviews, • Identify up-sell opportunities within existing customer base, • Maintain accurate revenue forecasts, • Actively prospect and build relationships with new departments, divisions, and business units within existing customer accounts that currently do not utilize Mimeo services., • Develop and execute strategic account penetration plans to identify new use cases and service opportunities outside of the current customer's scope., • Leverage existing relationships with customer stakeholders and executive sponsors as internal champions to gain warm introductions and access to new departmental leaders., • Collaborate closely with Sales Executives to scope, propose, and close new business opportunities identified within the customer's broader organizational territory., • Function as a Subject Matter Expert (SME) to new contacts, showcasing Mimeo's full portfolio of services and tailoring solutions to meet their unique departmental needs., • Contribute to the development of company-wide best practices for customer success, retention, and expansion., • Partner with Solution Engineering team to support and monitor customer onboarding and implementation, • Closely partner with dedicated sales and service representatives to drive customer success and growth, • Act as the voice of the customer internally, providing feedback to Product, Marketing, and Operations teams to inform strategy and continuous service improvement., • Partner with Marketing on customer-facing initiatives such as case studies, testimonials, and marketing campaigns to drive advocacy., • Identify opportunities for strategic service improvements and operational efficiency to enhance the overall customer experience. Skills Knowledge and Expertise SKILLS AND MINIMUM QUALIFICATIONS: • Minimum of 3-5 years of experience, with a proven track record of success in corporate sales or customer success management, particularly to larger, more complex organizations, • Bachelor’s degree preferred, • Mastery of soft skills; like communication, listening and building rapport, • High energy, passionate and self-motivated with a strong work ethic, • Performance and Results Driven, • Improvement-minded; championing ideas and initiatives to help improve Customer Success processes, • Consultative selling experience, • Competitive salary, • Generous PTO Policy, • Internal career advancement opportunities, • 401K is offered after 1 year of service

Job DescriptionAbout LILT AI is changing how the world communicates — and LILT is leading that transformation. We're on a mission to make the world's information accessible to everyone, regardless of the language they speak. We use cutting-edge AI, machine translation, and human-in-the-loop expertise to translate content faster, more accurately, and more cost-effectively without compromising on brand, voice, or quality. At LILT, we empower our teammates with leading tools, global collaboration, and growth opportunities to do their best work. Our company virtues—Work together, win together; Find a way or make one; Quicker than they expect; Quality is Job 1—guide everything we do. We are trusted by Intel Corporation, Canva, the United States Department of Defense, the United States Air Force, ASICS, and hundreds of global Enterprises. Backed by Sequoia, Intel Capital, and Redpoint, we’re building a category-defining company in a $50B+ global translation market being redefined by AI. The Customer Success Team at LILT The Customer Success team at LILT is dedicated to ensuring the success and satisfaction of our diverse range of clients utilizing our language services SaaS platform and services. Our team serves as trusted advisors to maximize customer value from our platform. We proactively engage with clients to understand their unique needs, provide workflow consultations, and identify opportunities for expansion and growth. By fostering strong relationships and advocating for clients' interests within the organization, we drive customer retention and foster long-term partnerships. Through continuous education, support, and collaboration, we empower our clients to achieve their global communication goals. Get the best of both worlds at LILT! Dive into dynamic in-office energy 2 days a week, sparking creativity and forging bonds with your awesome team. Then, seamlessly shift gears and crush your to-do list from the comfort of your home base for the rest of the week. It's the perfect harmony of productivity and personal freedom. Want a peek inside? Visit our Careers page! Where You’ll Work This position can be based out of our Indianapolis, IN office and will be expected to work in the office in a hybrid capacity. Additional locations include the Washington D.C., New York City, and Boston metropolitan areas where you will start as fully remote and then transition to hybrid once offices are opened in those locations. Authorization to work in the U.S. is a precondition of employment. What You’ll Do As a Customer Success Manager, you will be responsible for ensuring the success and satisfaction of our Mid Market customers. You will serve as the primary point of contact for these customers, building and nurturing strong relationships, providing strategic guidance, and serving as a trusted advisor on product/service usage and best practices. This role is instrumental in driving customer retention and growth, as well as advocating for customers within the organization. Key Responsibilities: * Serve as the primary Customer DRI (Directly Responsible Individual) for accounts, owning the end-to-end customer experience and ensuring their success with our platform and services. * Develop and maintain strong, long-lasting relationships with key stakeholders within customer organizations, serving as a trusted advisor on product usage, best practices, and industry trends. * Conduct regular calls and Quarterly Business Reviews (QBRs) to review account health, discuss strategic initiatives, and identify opportunities for expansion and growth. * Proactively identify and pursue opportunities for upselling and cross-selling additional services or features. * Collaborate closely with Account Executives to align on customer strategy, drive mutual success, and maximize revenue potential. * Monitor customer health and engagement metrics, proactively addressing any issues or concerns and driving initiatives to improve customer satisfaction and retention. * Act as the voice of the customer within the organization, gathering feedback, advocating for product enhancements, and ensuring customer needs are addressed. * Collaborate with Marketing to develop customer stories, gather testimonials, and contribute to case studies and other marketing materials. Skills and Experience: * REQUIRED: experience in the translation and localization/language services industry. * Bachelor's degree in Business Administration, Marketing, or related field. * 5+ years of experience in customer success, account management, or related roles, preferably in SaaS or language services industry. * Proven track record of successfully managing customer accounts and driving customer satisfaction, retention, and growth. * Excellent communication and interpersonal skills, with the ability to build strong relationships and effectively communicate with stakeholders at all levels. * Empathy and customer-centric mindset, with a genuine desire to understand and meet the needs of customers. * Strong problem-solving abilities and strategic thinking skills, with a focus on driving results and delivering value to customers. * Time management and organizational skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment. * Collaboration and teamwork skills, with the ability to work effectively across cross-functional teams to drive customer success initiatives. * Adaptability and flexibility, with the ability to quickly adapt to changing priorities, customer requirements, and business needs. * Experience in conducting QBRs, delivering presentations, and leading customer meetings. Benefits: * Compensation: At market salary with the opportunity to earn on-target earnings (OTE), meaningful equity, 401(k) matching, and flexible time off plus company holidays * Medical Benefits: Employees receive coverage of medical, dental, and vision insurance, plus FSA/DFSA, HSA, and Commuter benefits. In addition, LILT pays for basic life insurance, short-term disability, and long-term disability * Paid parental leave is provided after 6 months. * Monthly lifestyle benefit stipend via the Fringe platform to allow employees to customize benefits to their lifestyle Our Story Our founders, Spence and John met at Google working on Google Translate. As researchers at Stanford and Berkeley, they both worked on language technology to make information accessible to everyone. While together at Google, they were amazed to learn that Google Translate wasn’t used for enterprise products and services inside the company.The quality just wasn’t there. So they set out to build something better. LILT was born. LILT has been a machine learning company since its founding in 2015. At the time, machine translation didn’t meet the quality standard for enterprise translations, so LILT assembled a cutting-edge research team tasked with closing that gap. While meeting customer demand for translation services, LILT has prioritized investments in Large Language Models, human-in-the-loop systems, and now agentic AI. With AI innovation accelerating and enterprise demand growing, the next phase of LILT’s journey is just beginning. Our Tech What sets our platform apart: * Brand-aware AI that learns your voice, tone, and terminology to ensure every translation is accurate and consistent * Agentic AI workflows that automate the entire translation process from content ingestion to quality review to publishing * 100+ native integrations with systems like Adobe Experience Manager, Webflow, Salesforce, GitHub, and Google Drive to simplify content translation * Human-in-the-loop reviews via our global network of professional linguists, for high-impact content that requires expert review LILT in the News * Featured in The Software Report’s Top 100 Software Companies! * LILT makes it onto the Inc. 5000 List. * LILT’s continues to be an intellectual powerhouse, holding numerous patents that help power the most efficient and sophisticated AI and language models in the industry. * Check out all our news on our website. Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at . At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at . LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices. Compensation Range: $78.5K - $115.5K

Job Description About Inspira Education Inspira Education Group is one of the fastest-growing edtech startups in the US. We started with a simple mission to democratize access to high-quality coaching so that every student in the world has an equal opportunity to access the best opportunities. As the world's leading network of top admissions coaches in medical, legal, business, and college studies, we're building software and services in one place—disrupting long-entrenched application processes with products and experiences that strive to provide an equal platform for candidates from diverse backgrounds worldwide. As one of the fastest-growing edtech firms in the world, we are backed by some of the leading venture capital firms and investors in the world, including Zeev Ventures, Quiet Capital, Craft Ventures, Jeff Fluhr (Founder of Stubhub), and David Sacks (Former COO of PayPal and Founder of Yammer). The Role As a Customer Success Manager, you're the strategic mastermind behind the entire supply operations of Inspria's marketplace. You will be matching ambitious students with the perfect counselors to guide them through admissions and test prep journeys. You are the heartbeat of the student experience at Inspira, blending relationship management, operational excellence, and creative problem-solving to ensure every student's success. You'll collaborate closely with internal teams, students, and families, acting as the trusted advisor who navigates each student through their personalized roadmap toward achieving their academic goals. Your energy, empathy, and proactive approach will directly shape students' futures and Inspira's continued growth. This is a hybrid position based in New York City, requiring four (4) days per week in our office. What You'll Do Customer Success & Escalations • Lead the customer escalation function to ensure fast, empathetic, and consistent issue resolution, • Develop SOPs and escalation protocols to improve quality and reduce refund rates, • Build out processes to track and improve NPS, CSAT, and retention metrics, • Architect and implement new processes to improve counselor performance, student experience, and business efficiency, • Leverage CRM and automation tools (HubSpot, etc.) to streamline workflows and maintain data integrity, • Lead operational planning and execution for new products, services, or verticals, • Collaborate cross-functionally across sales, marketing, product, and tech to ensure seamless launches, • Partner with sales and lifecycle marketing to design and implement upsell/cross-sell strategies, • Train counselors and student success teams to identify upsell opportunities during client interactions, • Build structured student feedback loops to capture insights on counselor performance and overall experience, • Translate feedback into continuous improvement plans, counselor training, and operational refinements, • Partner with senior counselors to create mentorship and training programs that elevate overall qualityWho You Are, • 3–7 years of experience leading and scaling teams in operations, customer success, or program management, ideally within a high-growth service, education, or marketplace environment, • Proven ability to handle customer escalations and collaborate with internal stakeholders with empathy and clarity, • Background in managing or recruiting service providers (e.g., coaches, tutors, consultants) is a strong plus, • Hands-on experience working in a startup or high-growth marketplace business, • Familiarity with building and optimizing workflows in CRMs such as HubSpot, Salesforce, or Airtable, • Detail-oriented with a high bar for excellence, while knowing how to keep momentum and avoid getting stuck, • Thrive on ownership and autonomy, continuously improving processes and outcomes week over week, • Comfortable wearing many hats and able to discern when to build something new vs. optimize what already exists, • Energized by working with people and passionate about solving for both sides of a marketplace, • Collaborative, humble, and hardworking. You bring zero ego and a strong "roll-up-your-sleeves" mentalityWhat You'll Get, • A front-row seat at a fast-growing, mission-led company, • Autonomy to run an entire function, and real influence on the company's future, • Founders who care deeply about impact, and give you space to run, • A chance to help thousands of students realize their dreams, • Amazing people with a great vision and values, • Ability to work directly with co-founders and drive impact super quickly, • Your work directly impacts the lives and careers of students across the globe, • 100% coverage of health, vision, and dental benefits, • Flexible Paid-time Off, • Learning and Development Budget, • Retirement Savings Plans - 401k with matching, • Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans Inspira Education Group does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in providing employment opportunities and benefits.

Job DescriptionCustomer Service SpecialistLocated in Brooklyn, NY Are you someone who thrives on connecting with people, enjoys persuasive conversations, and knows how to stay cool under pressure? Are you the kind of person who lights up a room, can guide a conversation with ease, and loves the satisfaction of helping someone make the right decision? If so, this Customer Service Associate role might be the perfect fit for you! As part of our customer engagement team, you'll be the voice of the brand—whether it's answering questions, resolving concerns, or guiding customers toward the right product or service. You’ll be more than just support; you’ll be a trusted advisor, a problem-solver, and a closer. About You: • You genuinely enjoy talking to people and building authentic, lasting relationships, • You’re confident explaining products, services, and promotions—even when challenged with tough questions, • You’re self-motivated, goal-oriented, and take pride in achieving (and exceeding) your performance targets, • You bring high energy, professionalism, and positivity to every interaction—yes, even before your first cup of coffee, • You’re a team player who thrives in a collaborative, supportive environment but can also work independently without missing a beat, • You have strong listening skills and can read between the lines to identify what a customer truly needsWhat You’ll Do:, • Act as the first point of contact for inbound and outbound customer communication across phone, email, and chat, • Learn about customers’ needs, ask thoughtful questions, and recommend tailored solutions that meet their goals, • Educate potential buyers about our products, features, and limited-time offers in a clear and engaging way, • Guide customers through the decision-making process and assist in closing new business opportunities, • Follow up with interested leads, provide timely responses, and nurture relationships to drive conversions, • Accurately log conversations, feedback, and sales activities in our CRM system, • Collaborate with team leads to identify trends, share customer insights, and continuously improve our messaging and service approach, • Maintain a friendly, solution-oriented demeanor even in challenging or fast-paced situationsYou’ll Need:, • Excellent communication skills, both verbal and written—you know how to speak clearly and write professionally, • A natural curiosity and willingness to learn about our offerings and how to position them, • Tech-savvy enough to navigate web-based tools, CRM platforms, and basic troubleshooting processes, • A high school diploma or GED required; college coursework in business, marketing, or communications is a bonus, • Previous experience in customer service, inside sales, retail, or call center work is helpful—but not required; we provide comprehensive training for motivated candidatesWhat You’ll Get:, • A competitive hourly rate plus performance bonuses, • Paid training and opportunities for continuous learning and development, • Flexible scheduling, including evenings and weekends if needed, • A supportive and inclusive team environment that celebrates wins, • Career advancement potential in sales, customer success, or account management

Job Description About Us Atlantic is a managed services company founded nearly 70 years ago. While Atlantic’s offerings have evolved over the years with technology, our profound sense of urgency and unparalleled commitment to customer service has been a constant. Atlantic is focused on designing and delivering innovative solutions that improve our partners’ security and productivity. Atlantic’s IT Division is a key growth driver at Atlantic and a focal point of our strategy and investment. Our “Obsessed with Excellence” tag line defines our corporate culture, which, along with our vendor partnerships, curated solutions and exceptionally talented team members, differentiates us from our competition. Atlantic looks for hard-working and motivated candidates with a strong foundation of soft-skills who do not view their weekdays spent at ‘a job’ but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you’re attracted to a work hard, play hard environment and seek the guidance, training and experience necessary to achieve your career goals, you are a great fit for Atlantic! Position Overview – Customer Success Manager (CSM) As a CSM, your primary responsibility is to build and maintain strong, strategic relationships with a designated portfolio of managed services clients. You will serve as a trusted advisor to key stakeholders and business leaders, ensuring clients achieve maximum value from our services while aligning technology strategies with their business goals. Through regular engagement and a deep understanding of each client’s environment and objectives, you will act as the primary liaison between the client and our internal technical teams. Your role is both consultative and facilitative—bridging the gap between business needs and technical execution, driving satisfaction, and identifying opportunities for added value. Your core objectives in this role include: • Client Success & Value Realization – Help clients understand, measure, and maximize the business value delivered by our services and solutions., • Relationship Management & Retention – Foster long-term relationships that result in high levels of client retention and advocacy., • Issue Management & Escalation – Own and resolve client concerns outside the scope of standard service tickets, acting as an escalation point for issues requiring strategic or high-touch attention., • Strategic Growth Enablement – Identify and support cross-sell and up-sell opportunities that drive client growth and deepen engagement with our services., • Client Technical Strategy & Alignment – Translate business goals into actionable technology strategies. Guide clients in making informed IT decisions and roadmaps. Responsibilities and Duties • Develop and maintain strong relationships with clients, understanding their business needs and objectives., • Monitor customer health metrics, identify (and report and help to report and solve) potential issues, and proactively provide solutions to ensure client success, top drive client retention, • Conduct regular check-ins with clients to assess their satisfaction and gather feedback for service improvements, including the preparation and delivery of Quarterly Business Reviews., • Develop an understanding of our products and services sufficient to effectively educate clients on their value., • Collaborate with the technical teams to tailor solutions to meet client’s technical and business requirements., • Manage and resolve customer concerns and escalations in a timely and empathetic manner., • Identify opportunities for upselling and cross-selling within assigned client base., • Bachelor’s degree in Business, Communications, or a related field., • At least 2-3 years (for CSM) 3+ years (for TAM) of experience in IT business to business (B2B) client success, account management, service delivery or a similar client-facing role (preferably within the MSP industry)., • Strong interpersonal skills with a customer-focused attitude., • Excellent communication, presentation and organizational skills., • The ability to manage effectively many accounts and prioritize tasks., • A good understanding of the landscape of IT services and products at a high-level., • Strong problem solving skills and a strategic mindset., • Proficiency in ConnectWise and Microsoft Office Suite., • Experience with customer success software and tools., • Knowledge of MSP industry trends and challenges., • Competitive salary and benefits package., • As a full-time employee, you will be eligible for our comprehensive benefits program, which includes: • Medical, dental, and vision insurance plans, • 401(k) plan with Principal Financial, • Health FSA (Traditional and Limited Purpose Accounts), • HSA, • Dependent Care FSA, • Transportation Reimbursement Plans (Commuter/Parking), • Employer paid Basic Life Insurance $50,000, • Voluntary Benefits – Life & ADD, STD & LTD, Hospital, Accident, Cancer & Critical Illness, Legal, Identity Protection, Auto & Home, Pet Wellness plans, etc., • Plus, employee perks such as discounts through Savings Marketplace in addition to EAP & HealthAdvocate services, • Paid time off • Opportunities for professional growth and development., • A dynamic and supportive work environment., • An opportunity to work with leading-edge technology and a talented team.

Job Description JAMES PERSE IS CURRENTLY HIRING A FULL TIME SENIOR CLIENT ADVISOR FOR OUR MADISON AVENUE (UPPER EAST SIDE) LOCATION OBJECTIVE OF THE POSITION The Senior Client Advisor is responsible for achieving all objectives set forth by the company with a focus on client development and client sales. They will set the example in areas of customer service excellence, adherence to visual merchandising standards, and operational standards. In the absence of Store Management, the Senior Client Advisor is charged with overseeing all aspects of the store and staff, when is the most senior presence in the store. ESSENTIAL DUTIES AND JOB RESPONSIBILITIES • Achieve daily, monthly, and annual sales targets and key performance indicators., • Establish relationships with clients and manage communication consistent with James Perse., • Set the example for exceptional customer service, client experience and store standards., • Maintain the selling floor, merchandise. visuals and store standards., • Maintain and grow existing clients and reach new prospects through networking and outreach., • Support operational tasks and projects., • Open and close the store and conduct all opening and closing procedures., • Local market knowledge of clientele base and brand competitors., • Participate in special events and or projects as needed (i.e. Sample Sale, Physical Inventory, etc.)., • Adhere to all store and company procedures while maintaining operational and client experience excellence. Education • High School Diploma or GED required., • Prior experience in a retail/boutique store dealing with high-end goods, and clientele-oriented sales., • Ideally has a cultivated and established clientele following, • Candidates must also be outgoing, energetic, professional and good representatives of our brand and be able to emanate the James Perse brand lifestyle., • Strong interpersonal and communications skills both verbal and written., • Strong independent work ethic, excellent time management skills, and high level of integrity. This position pays $20.00 per hour plus commission on personal net sales. JAMES PERSE was founded over 20 years ago in Los Angeles, California by its eponymous designer. James’ signature design philosophy and aesthetic – the pairing of elegance and sophistication with simplicity and comfort – is borne from his passion for minimalist architecture and (as a Los Angeles native) his intimate familiarity with west coast indoor / outdoor living and the casual clothing inspired by it. This approach has been applied to each step in developing the JAMES PERSE brand, which has become synonymous with Southern California life and style. At the Company’s inception, James’ mission was to bring an elevated look and feel to unique baseball caps and basic tees. Two decades later, the Company has expanded to producing full lines of its famously soft and meticulously constructed modern classics for men and women, as well as home furnishings, accessories, and limited edition goods. Our collections are sold in over 40 JAMES PERSE boutiques, as well as in fine department and specialty stores around the world. Our employees are smart, creative, passionate, and service-driven individuals who meet the same superior standards we set for our products. We embrace talented people with diverse backgrounds and experiences, and support policies and practices that prohibit discrimination against any person because of race, color, national origin, religion, gender, gender identity, age, marital status, disability, sexual orientation, or any other characteristic protected by applicable law. JAMES PERSE offers competitive benefits packages, including health, dental, and vision insurance, life insurance, short-term and long-term disability insurance, flexible spending accounts, an employee assistance program, paid vacation, paid sick time, a retirement savings plan with company match, and a generous employee discount. To view and learn more about our open positions visit: We appreciate your interest in our company and look forward to hearing from you. JAMES PERSE was founded over 20 years ago in Los Angeles, California by its eponymous Powered by JazzHR k7Be2QpRHI

Job DescriptionKoeppel Auto Group is always looking for smart, engaging, creative and dynamic people who want to join a team where they matter. Your professional development is one of our top priorities, so why we're proud to offer our staff members with a comprehensive benefits package, competitive compensation plans, and abounding avenues to grow your career with us! If you would like to join our team, apply here. Starting at $60,000 What We Offer • Medical, Dental & Vision Insurance, • 401K Plan, • Paid time off and vacation, • Short/Long Term Disability, • Growth opportunities, • Paid Training, • Employee vehicle purchase plans, • Family-owned and operated, • Discounts on products and services Responsibilities, • Perform work specified on the repair order with efficiency and in accordance with dealership, • Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment, • Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc., • Communicate directly with the Service Advisor so that customers are informed if any additional service is needed. Provide an estimate of time needed for additional repairs, • Execute repairs under warranty to manufacturer specificationsQualifications, • 2+ years of Service Technician experience preferred, • High school diploma or equivalent, ASE Certification required, • B level qualifications, including Diagnostic, Electrical and Engine Repair, • Dexterity, requiring a steady hand, excellent hand-eye coordination, • Mechanical and troubleshooting skills and ability to operate electronic diagnostic equipment, • Excellent customer service skills and basic computer competencies, • Positive, friendly attitude, along with an eagerness to improve, • Enjoy working in a dynamic environment, • Teammate with ability to collaborate with others effectively, • Ability to learn new technology, repair and service procedures and specifications, • Valid driver's license and clean driving recordWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job DescriptionKoeppel Auto Group is always looking for smart, engaging, creative and dynamic people who want to join a team where they matter. Your professional development is one of our top priorities, so why we're proud to offer our staff members with a comprehensive benefits package, competitive compensation plans, and abounding avenues to grow your career with us! If you would like to join our team, apply here. What We Offer • Top pay for candidates with DMS report showing a history of productivity, • Medical, Dental & Vision Insurance, • 401K Plan, • Paid time off and vacation, • Short/Long Term Disability, • Growth opportunities, • Paid Training, • Employee vehicle purchase plans, • Family-owned and operated, • Discounts on products and services Responsibilities, • Perform work specified on the repair order with efficiency and in accordance with dealership, • Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment, • Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc., • Communicate directly with the Service Advisor so that customers are informed if any additional service is needed. Provide an estimate of time needed for additional repairs, • Execute repairs under warranty to manufacturer specificationsQualifications, • 2+ years of Service Technician experience preferred, • High school diploma or equivalent, ASE Certification required, • B level qualifications, including Diagnostic, Electrical and Engine Repair, • Dexterity, requiring a steady hand, excellent hand-eye coordination, • Mechanical and troubleshooting skills and ability to operate electronic diagnostic equipment, • Excellent customer service skills and basic computer competencies, • Positive, friendly attitude, along with an eagerness to improve, • Enjoy working in a dynamic environment, • Teammate with ability to collaborate with others effectively, • Ability to learn new technology, repair and service procedures and specifications, • Valid driver's license and clean driving recordWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job DescriptionJoin Pigment: The AI Platform Redefining Business Planning Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team—from Finance to HR—to build, adapt, and align strategic plans in real time. Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario. With a team of 500+ across Paris, London, New York, San Francisco, and Toronto, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software. At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo—all while working as one team. If you're driven by innovation and ready to make an impact at scale, we’d love to hear from you. As part of the Success Advisory team, you’ll work closely with our strategic clients to help them optimize their Pigment experience. A product champion with both strong technical abilities and client-facing acumen, you’ll deliver exceptional service to demonstrate the full value of the Pigment platform.Additional Responsibilities: • Align with our Customer Success teams to build strategies that consider clients’ roadmap and challenges, • Be the trusted advisor to our most strategic clients regarding technical topics, ranging from performance best practices to Pigment multidimensionality concepts, • Run audits on our clients’ workspaces, • Enrich and maintain our Success Plan offering to uphold industry standards of excellence, • Collaborate with Product & R&D to identify areas of opportunity for product enhancementsMinimum Qualifications:, • 6 years of experience as a Solution Architect or a similar technical, client-facing role, • Comfort and confidence in client-facing interactions, whether with client administrators or C-Suite executives-Strong EPM modeling experiencePreferred Qualifications:, • Ability to quickly identify a technical challenge and communicate solutions to clients, • Proven ability to lead multiple projects with internal & external stakeholders, • Experience with finance processes or other use cases (such as supply chain, SPM, Workforce), • Experience in data analysis, data flows & connections (SQL, API)What We Offer:, • Competitive compensation package: $140,000 - $160,000 (NYC & SF), • Stock options to ensure you have a stake in Pigment's growth, • Comprehensive benefits, including medical, dental, & vision insurance coverage for you & your loved ones, • We encourage you to take the time you need. When you work hard, we know you also need to rest, which is why we offer generous time off and parental leave policies, • Trust and flexible working hours, • Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, Toronto, Paris, London and soon San Francisco, • High-end equipment (based on stock/availability) to do your work in the best conditions, • Employer-sponsored 401(k), enabling you to prepare for retirementHow We Work:, • Thrive Together: We can only win as a team. We are all founders and do the right thing for our peers, Pigment customers, partners, and the planet, • Never Settle: We aim to become the best at what we do by delivering with rigor and ambition every day. Delivering means building a passionate Pigment community, • Go for it: We are biased towards action. Every action leads to learning and these learnings get us one step closer to our mission, • Be real, be humble: We are generous with our feedback, open to change our views and we approach it with empathy knowing everyone is trying to do the best for Pigment

Job Description Joining Henley & Partners As the leading global citizenship and residency advisory firm, we specialize in helping our clients navigate the complex landscape of investment migration and citizenship planning. Why choose Henley & Partners? Here's what sets us apart: • Global Impact: Join a company that makes a tangible difference in people's lives. Our work enables individuals and families to broaden their horizons, access new opportunities, and secure a brighter future through alternative citizenship and residency options., • Cutting-Edge Expertise: Be part of a team of industry pioneers and experts who are at the forefront of the investment migration field. We provide innovative solutions and leverage our extensive network of international partners to deliver exceptional service to our clients., • Dynamic and Diverse Culture: Immerse yourself in a truly global environment. With more than 40 offices spanning across continents, we foster a multicultural and inclusive workplace where ideas are valued, collaboration thrives, and personal growth is encouraged., • Continuous Learning: We believe in investing in our employees' professional development. At Henley & Partners, you'll have access to ongoing learning opportunities, training programs, and industry conferences that will enhance your skills and expand your knowledge., • Impactful Projects: Join us in working on high-profile projects that shape the future of investment migration. From advising governments on citizenship-by-investment programs to assisting high-net-worth individuals in achieving their global mobility goals, your work will have a direct impact on our clients and the industry. As a Client Advisor you’ll be an ambassador for H&P by establishing and strengthening relationships with intermediary and direct clients. Your primary focus will be converting leads into client cases by delivering exceptional customer service, providing a premier onboarding experience, and offering world-class advisory services to both new and existing clients. Responsibilities: • Raise awareness about H&P's services and solutions by proactively reaching out to potential clients and intermediary partners., • Conduct research and prepare impactful meetings with potential introducers, intermediary partners, and client prospects/leads., • Provide expert advice on residency & citizenship planning to help clients achieve their objectives., • Qualify prospects and perform initial due-diligence checks to assess suitability and mitigate operational risks., • Collaborate with Relationship Managers (RMs) to deliver a world-class client experience throughout the sales journey., • Achieve a high success rate in converting sales leads into H&P clients., • Meet and exceed annual sales targets for assigned jurisdictions., • Actively expand the existing contact database to identify new opportunities for value creation., • Maintain a high level of industry and program knowledge to engage in meaningful conversations with prospects., • Keep detailed and effective notes on prospect and customer interactions using our CRM system., • Undergraduate degree in business, economics, marketing, or related disciplines., • Masters or advanced degree are considered an advantage., • +3 years of customer-facing sales experience in investment, insurance, real state, private banking, or wealth management., • Knowledge and experience with HNWIs is highly appreciated., • Strong international networks for business development., • Multilingual and territorial-specific experience considered an advantage., • Exceptional communication skills to engage with industry stakeholders., • Collaborative approach to build positive relationships and influence others., • Excellent negotiation and persuasion skills, including tact and diplomacy., • Strong research and strategic analysis skills, with proficiency in Microsoft Office and CRM systems., • Base salary of USD 80-100K per year depending on experience;, • Performance-based commission structure;, • Comprehensive health, dental, and vision insurance;, • 15 days of PTO; If you are seeking a challenging yet rewarding opportunity where your ideas can make a real impact, we invite you to apply today. At Henley & Partners, we are committed to creating a diverse and inclusive workplace that values and respects all individuals. We welcome applicants from all backgrounds and identities and encourage candidates who bring a unique perspective to apply. We believe that our differences make us stronger and that diversity is essential to our success. We strive to create a culture where everyone feels included, heard, and valued, regardless of their race, ethnicity, gender, sexual orientation, age, religion, ability, or any other characteristic. We value your privacy and are committed to protecting your personal information. By applying to this vacancy, you confirm that you have read, understood, and agree to abide by our privacy policies. For more details about our Privacy Policy please visit: Powered by JazzHR EEOKckjbYy

Job DescriptionDescription of the role Milea Auto Group is seeking a Service Advisor to join our team in Bronx, NY. The Service Advisor will be responsible for providing exceptional customer service and assisting customers with all of their automotive maintenance and repair needs. Responsibilities • Assist customers with scheduling service appointments, • Provide accurate estimates for repairs and maintenance, • Communicate with customers about the status of their vehicles, • Coordinate with service technicians to ensure timely completion of work, • Address customer inquiries and concerns in a professional mannerRequirements, • Proven experience in a customer service role, • Knowledge of automotive service and repair processes, • Excellent communication and interpersonal skills, • Ability to work in a fast-paced environment, • Strong attention to detailBenefits, • Competitive salary range of $75,000.00 - $125,000.00 per year, • Weekly pay schedule, • Opportunity for growth and advancement

Job Description WHO WE ARE Crossmedia is the global media independent. We're committed to doing media and business the right way, guided by the principles of TRUST, REASON and the pursuit of HAPPINESS. Crossmedia US was founded in NY in 2000 and is one of the largest minority-owned full-service media planning & buying agencies in the nation. We are 500+ Crossmedians worldwide with big ambitions to continue to grow with soul. We focus on what media agencies should do: create innovative connections between brands and people regardless of channel or budget. And, we do it in an honest way. We are and always have been a values-based organization. We earn our clients TRUST by ensuring media transparency in our business model and objectivity in decision-making. We apply REASON & logic to finding solutions to our clients' greatest business challenges. The pursuit of HAPPINESS matters to us. Big time. We invest in each colleagues' professional & personal wellbeing and growth. It's why we have countless initiatives, clubs & cultural events dedicated to our people and why we have been the top ranked media agency named to Ad Age's Best Places to Work for the past six years in a row. Our client roster includes US Bank, Invesco, Newell Brands, NASCAR, Planet Fitness, Teremana, American Cancer Society, Ricola, Supercuts, Edible Arrangements, Illva Saronno, Zalando, Airbus and more. YOUR ROLE We are looking for a passionate, collaborative, and adaptable Group Director, Audience & Insights to join Redbox, Crossmedia's analytics and business intelligence team. This role is focused on deriving audience insights using a breadth of data sources to shape and inform go to market audience approaches. You will play a pivotal role ensuring: • Clear audience segmentation and recommendations that drive growth and business outcomes for our clients, • Audience insights and frameworks are effectively socialized across teams, • Effective audience data strategies; an ability to tie the strategic audience to an addressable one through data strategy RESPONSIBILITIES Proven track record of implementing strategic audience and data recommendations for client success. A strategic problem solver, adept at building strong relationships with clients and stakeholders at all levels. Combines deep analytical expertise, leadership experience, and a strong understanding of audience behavior, segmentation, and measurement to connect data strategies directly to media planning strategy. Leadership & Strategic Impact • Develops and implements end-to-end audience strategies aligned with client objectives and business goals., • Insights, segmentation, activation frameworks and audience measurement plans., • Will partner closely with the Strategy team to elevate observations/themes into strategic insights., • Partners with client leadership to translate audience insights into actionable recommendations for media planning, strategy, and customer engagement., • Acts as a senior advisor on audience measurement, data strategy, and analytics solutions., • Leads and grows high-performing audience analytics teams, providing mentorship, coaching, and career development., • Utilizes data-driven insights to derive audience recommendations and guide strategic decision-making., • Oversees development and maintenance of audience segmentation, data targeting strategies, and audience measurement frameworks., • Experience using both syndicated and dynamic platforms to identify trends and derive audience insights., • Proficient across all data types (0PD/1P/2P/3P) and can effectively communicate data strategies to media clients., • Has experience working directly with 3P data providers to gather insights and create custom audiences for activation., • Knowledgeable and skilled across a range of platforms: e.g., DSPs, DMPs, Social platforms, Syndicated tools (YouGov/MRI), Identity platforms (LiveRamp TransUnion, Experian, etc.), Google Marketing Cloud, Site Analytics, and Data Clean Rooms., • Familiarity with modeling techniques to have informed conversations with clients around the use of their 1P/CRM data., • Experience with predictive analytics, machine learning, or AI-driven audience insight., • Aligns audiences to channel frameworks encompassing goals, messaging, and measurement parameters., • Fosters collaboration across planners, strategists, data analyst, and measurement teams to integrate audience insights fully into campaign planning and optimization., • Can simplify complex audience and data conversations clearly to both technical and non-technical stakeholders., • Proven ability to manage and inspire mid-sized teams., • Adept at developing talent and upskilling junior team members., • Confident presenter and communicator to clients of all levels., • Strong time management with a proactive mindset always pushing work forward without the need for oversight., • Can remain calm and balance multiple projects., • Solutions focused with the ability to resolve complex challenges., • 9+ years of experience in audience/data roles, analytics, data science, or a related field, ideally within an agency., • Familiarity with privacy regulations and data governance., • Proficiency in analytics tools a bonus (e.g., SQL, Python/R, Tableau/Power BI, Google Analytics, Adobe Analytics)., • Experience with addressable media and advanced measurement techniques (e.g., MMM, attribution modeling)., • Familiarity with privacy regulations and data governance., • Leadership skills and relationship builde, • Proven track record managing team members, • Deep understanding of 0PD/1P/2P/3P data, audience segmentation, modeling techniques, and measurement frameworks., • Strong client-facing experience, translating complex data into actionable insights and influencing business strategy CROSSMEDIA BENEFITS Our principles of Trust, Reason, and the Pursuit of Happiness are brought to life through benefits that recognize and support the diversity and physical, emotional, and professional well-being of our people, including: • Flexibility to work in hybrid manner with in-office and work from home options (depending on role)., • Open/Flexible PTO with US & UK specific policies, • Sponsored healthcare options and agency-wide physical & mental health support, • 401k with company match (USA), and generous Pension (UK), • Paid sabbatical at significant milestone anniversaries, • Generous paid parental leave policy, • Life milestone recognition & support, • The Pursuit of Happiness Fund devoted to helping Crossmedians find their happy (be it travel, enrichment class, fitness membership or professional development), • Cell phone/tech reimbursement, • Student Loan payment plan (US), • Tuition reimbursement, • Learning & Development and training programs, • And burgers – lots and lots of burgers COMMITMENT TO DIVERSITY AND INCLUSION Diversity is in our DNA. As a minority-owned company, our commitment to an inclusive environment has long been embedded into agency practices and at every level. Almost one third of senior leadership identifies as a person of color and over half of our executive leadership are women. We have active mentoring & internship programs that create opportunities for underrepresented groups. Internal agency programming is anchored by XMEquity365, a permanent, year-round initiative fostering acknowledgement and support of marginalized communities within five pillars – Excellence, Voices, Education, Giving & Representation. Crossmedia is committed to providing equal employment opportunities and creating a diverse and inclusive company culture and that does not discriminate against candidates and employees because of their disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other basis prohibited by applicable federal, state, or local law. All job requirements are subject to possible revision to reflect changes in the position requirements, business necessities and/or to reasonably accommodate individuals with disabilities. Essential and other job functions are subject to modification. This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with laws in the US and UK ). Continued employment remains on an "at-will" basis." Reasonable accommodations may be provided to enable individuals with disabilities to perform essential functions in compliance with the American with Disabilities Act of 1990 (US based) Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: • Prolonged periods of sitting at a desk and working on a computer. Must be able to remain in a stationary position 50% of the time., • Ability to stand, bend, and reach, • Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer., • The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.

Job Description Inside Sales Representative Staten Island, NY 10304 • Pay Rate: $35-45/hr. base SUMMARY: • The Inside Sales representative will work cooperatively with outside sales and other members of the distribution team to grow existing customers, to create new customers and meet or exceed monthly sales quotas at the appropriate gross margin while increasing customer satisfaction CORE COMPETENCIES INCLUDE: Sales Ability/Persuasiveness • Confident and passionate about selling. Always closing and asking for the sale, • Actively upsells customers on complimentary products beyond the original order, • Sells and promotes the items and products that we stock – provides alternative suggestions to customers who request other products, and successfully converts initial customer requests to stock brands, • Understands and articulates how Coastal Supply Group differentiates from our direct and indirect competition, through the organization's value proposition within customer business situation, • Promotes current programs and sales plans set forth by Sales Manager, • Clearly communicates product feature and functions verbally, • Solves customer needs by recommending products or services that contribute to their level of satisfaction, • Educates customers on how the organization differentiates from its competitors, • Follows-through on commitments (communication, bids, existing sales orders, etc.) made to customers, • Learns and demonstrates understanding of basic business analytic skills and their application to customers' businesses (e.g., builder, contractor, plumber, engineer, architect, etc.), • Prioritizes customers, product promotion, activity management, campaign deployment and training with a positive attitude, • Analyzes customer's current and future needs to quickly determine if they can be helped over the phone or if they need to be passed to the next level of customer service / sales, • Adds value to customer and internal interactions by understanding the true needs of the customer and their business model, • Uses company-provided systems for improved planning, history collection, and to adopt new company behaviors, • Organizes work time to maximize efficiency with a defined time management process, • Drives the account planning process to define and track progress toward revenue, mix, and profit objectives, • Understands the customer's business including metrics, definitions of success, hierarchy, decision-making, etc., • Establishes "trusted advisor” status to become a business resource for customers in the relationship selling process, • Meets and greets customers at the point of sale with service, respect, and knowledge, • Recognizes different customer types within the supply chain and adjusts approach with each for optimal results, • Learns and demonstrates effective time management practices involving planning and scheduling daily, monthly, and annual activities and priorities, • Learns and uses organizational resources and escalation processes for issue resolution, • Respects and appropriately uses the internal chain of command, • Establishes team relationships (e.g. Manager/Branch peers/Corporate network) for improved job effectiveness, • Expands immediate problem-resolution network to include ancillary network contacts and uses internal resources (internet, industry marketing, customer service, supply chain, etc.) to get things done, • Demonstrates comprehensive company product knowledge - and can articulate competitive advantage, • Understands their role as it relates to showroom staff & outside sales and effectively coordinates information with those roles on projects and quotes, • Know your branch, department, and individual budget goals, • Operates effectively within vertical and horizontal teams, • Demonstrates effective delegation and limited-scope management of others on direct tasks, • Assumes responsibility for team outcomes (Success and/or failure), • Leverages team interactions for improved individual effectiveness and actively participates in team activities to share best practices, • Exhibits positive outlook, camaraderie, and passion for the job, business, customers, and team, • Establishes S.M.A.R.T. goals in line with company goals and values. Implements action plans with timelines with deliverables and measure results, • Understands how products work together and proactively offers them to the customer when they call in their orders, • Analyzes customer's needs quickly to determine if they need to be passed to a technical expert, • Learns and demonstrates competence in features and functionality of all product lines as well as their application in consumer environments, • Expands product knowledge base in their primary sales industries and into other sales industry through professional training (BlueVolt, ASA, Vendor trainings), • Adds value to customer and internal interactions by understanding the market, customers, suppliers, and competitors, • Understands the nuances of competitor product offerings as well as their target audience and strategies on how they reach that audience, • Provides market specific product needs and price points, • Conveys accurate messages, ideas, and decisions through clear verbal and written communication, • Maintains professional appearance according to company's employee handbook, • Attends and participates in all meetings and events to add to team success, • Demonstrates proficiency with related computer systems and applications (e.g. Microsoft Outlook, Word, Excel, PowerPoint, email, etc.), • Leads branch and corporate initiatives and mentoring activities, • Balances the role of strong customer advocate with the role of good company steward with resources and time, • Follows procedures - Accurately and carefully follows established procedures for completing work tasks, • Ensures high-quality output – Oversees personal and team job processes, tasks, and work products to ensure freedom from errors, omissions, or defects POSITION ESSENTIALS: Education: • Minimum 2 years in similar position preferred, • Minimum 1 year in progressive position (2 years preferred), • Product/applications experience required, • Wholesale distribution experience preferred We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities. req25-00222

Job DescriptionAbout Us Thrive is an innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery, and traditional Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon NextGen services help us stand out among our peers. Thrive is on the look-out for individuals who don't view their weekdays spent at 'a job' but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you're attracted to a work hard, play hard environment and seek the guidance, training, and experience necessary to build a lucrative career, then welcome to THRIVE! Position Overview Each vCIO, in conjunction with the assigned Account Management Team, is responsible for managing a book of business. The vCIO is responsible for building long-term trusted relationships with our clients, providing a strategic technical and security vision through delivery of presentations and assessments. As a vCIO, your focus is on the business, infrastructure, and providing technology guidance in alignment with Thrive’s service offerings. This is to ensure operational health, security, resiliency and competitive advantage. The vCIO is considered an executive partner to assigned clients and works directly with client C-Suite to understand their business needs as well as closely with Thrive’s internal teams to make sure we are helping clients mitigate risk and increase productivity. Primary Responsibilities • Maintain strong client relationship, serve as trusted strategic advisor leveraging scheduled, ad-hoc, and C-Level meetings with portfolio companies and their Private Equity investor teams (as needed)., • Develop and maintain a deep functional knowledge of customer’s goals, technical challenges, business objectives, critical infrastructure, and proactively mitigate risk within the environment., • Perform gap analyses, develop technical business presentations, provide technology audits to ensure appropriate products/services are present., • Maintain technical competence by attending and participating in trainings, webinars, and certification courses., • Provide client-based feedback to Thrive management on new needs not currently addressed within the Thrive Platform with a focus on continuous improvements and enhancements., • Forecasting opportunity (risk, profitability, prediction, etc.) on assigned accounts in partnership with Account Manager., • Assist with client road-mapping / budget forecasting, financial cost analysis reports and documentation., • Engage with client compliance team members (internal and external) to provide security recommendations which covers both business and regulatory needs., • Most recent five years + experience in a similar technical advisory, consulting, or IT Director/Manager oriented role. ITIL fluency or certification a plus, • Preferably able to commute to either our Thrive New England office or Midtown NY office once a week for in-person team collaboration, • Demonstrated presentation skills, including confidence and comfort in video calls and in front of audiences both small and large. Willingness/Ability to participate in-person with clients, • Exceptional interpersonal skills and ability to build relationships with senior-level executives as well as negotiate with and influence both internal and external decision makers, • Strong leadership skills - Clients’ must value your advice and role, and recognize you as one of their trusted advisors, • Proven ability to adapt to new technologies and learn quickly, • Experience supporting Private Equity backed companies or working directly with/for PE firms managing technology or security operations for portfolio investments. Demonstrated ability to match the rapid pace of these companies and manage multiple priorities, • IT due diligence individual contributor. Performed pre-deal diligence and post-deal merger integration for SMB and mid-market cohorts, • Center for Internet Security, CIS Critical Security Controls framework familiarity or similar (NIST) Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. Powered by JazzHR sdbyB0zDsJ

Job DescriptionSalary: $150,000 - $180,000 Our Business FISPAN Services Inc. (FISPAN) is an Enterprise SaaS FinTech company that allows banks to deploy embedded financial products and services to create a seamless banking connection for their corporate clients. Our product aims to provide instant scale and reach for banks who want to remove friction and add value by enabling their commercial banking clients to access banking services through their preferred ERP / accounting platform. Founded in 2016 and headquartered in downtown Vancouver, FISPAN is on a mission to create the best product in the FinTech industry and fundamentally change the way that companies bank. Being the market leader in ERP Banking, we work with the worlds Tier 1 banks with assets exceeding $3T, including J.P. Morgan Chase, Wells Fargo, TD and Bank of Montreal. With our rapid growth, we are looking for dynamic and passionate individuals to join our high performance team, in an inclusive culture, that rockets us to number 1 in our space. FISPAN recognizes that passionate, hard working individuals with diverse backgrounds are what makes innovation happen. We are seeking a highly experienced and strategically-minded Enterprise / Strategic Account Manager to join our high-performing Sales team. In this critical role, you will be responsible for closing, owning, nurturing, and expanding relationships with our most important and strategic bank partners in the US and UK. You will be instrumental in driving long-term, high-value partnerships, influencing the banks strategy, and ensuring their success aligns with our company's goals and vision. This position demands a leader capable of navigating complex financial institutions, building and fostering deep relationships, and requires engagement with industry leaders. Key Responsibilities: • Strategic Account Management: Autonomously own and drive the entire sales cycle, from initial prospecting and strategy development to complex negotiations and deal closure, exclusively within the largest banks in the US and UK. Simultaneously, cultivate deep, multi-level relationships across these strategic financial institutions, • Expert Client Understanding: Develop an unparalleled understanding of each bank's specific industry context, bespoke business needs, C-suite objectives, buying behaviors, budget processes, challenges, and long-term goals., • Comprehensive Strategic Planning: Develop and execute comprehensive, multi-year strategic account plans that are tightly aligned with both the bank's objectives and FISPANs vision of the future. Ensure these plans maximize customer satisfaction, retention, and significant revenue growth., • High-Value Deal Negotiation & Closure: Lead and master the full sales cycle for large-scale, multi-product opportunities with these top-tier banks, including those involving bespoke solutions. Demonstrate exceptional skill in closing high-value deals and securing new business within the financial sector., • Trusted Advisor & Executive Engagement: Act as a trusted advisor to senior executives within partner banks, proactively providing insights on fintech trends, competitive landscapes, and how our solutions drive strategic value and transformation. Identify, cultivate, and maintain strong relationships with key stakeholders across these financial organizations., • Cross-Functional Collaboration: Collaborate deeply with internal Product, Marketing, Partner Success, and Service Operations teams to shape solutions, ensure strategic alignment, and guarantee seamless execution of account plans and client experience for our banking partners., • Revenue Growth & Expansion: Be the CEO of your assigned portfolio of the largest banks. Drive significant, measurable revenue growth, strategic expansion of the company's footprint within these strategic accounts, and the acquisition of new high-value banking clients., • Proactive Relationship and Risk Management: Proactively monitor the health of your bank partners, identify potential risks, and implement mitigation strategies to ensure long-term client retention and success. Work closely with Partner Success to address concerns and champion the needs of our banking clients internally. Qualifications: • Bachelor's degree in Business, Finance, Technology, or a related field. MBA preferred., • 10+ years of experience in enterprise sales or strategic account management, with at least 7+ years focused on selling complex software/SaaS solutions within the fintech sector or directly to large, complex organizations., • Proven, quantifiable track record of successfully managing multi-million dollar account portfolios and consistently exceeding quota., • Deep understanding of the fintech industry, banking operations, financial technology stacks, and market trends affecting financial institutions., • Exceptional communication, executive presentation, and high-stakes negotiation skills., • Proven ability to develop, articulate, and execute sophisticated, long-term strategic account plans presented to executive audiences., • Experience building and maintaining relationships with senior executives., • Proficiency with CRM software (e.g., Salesforce, Hubspot) and other sales tools., • Ability to travel as needed (e.g., 2-3 times per quarter). If you are a motivated and a strategic thinker with a passion for sales in the FinTech space, we invite you to join our team and contribute to the continued growth and success. Apply now by submitting your resume and a cover letter detailing your relevant experience and achievements in account management. FISPAN is an equal opportunity employer and welcomes candidates from all backgrounds to apply. Why Work With Us? • Experienced Team: Our CEO is Lisa Shields, a renowned tech entrepreneur whose previous venture, Hyperwallet, was purchased by Paypal and ranks as one of the largest Canadian technology company acquisitions. Lisa is backed by a seasoned leadership team with vast experience scaling technology companies from start-up through growth phases to acquisition. In joining our team you will benefit from that experience and associated mentorship opportunities, and further build your network and knowledge base., • High Growth Environment: FISPAN is an emerging high growth company, and that implies autonomy and leadership over projects. Our employees hold a higher level of responsibility and are presented with various hands-on opportunities from the get-go. We want our team to reach their full potential and career aspirations, and FISPAN helps foster that., • Rich Culture: The Companys culture is its greatest asset, and our team members form bonds that last a lifetime. We plan company-wide events, both virtual and in-person, and other activities to foster togetherness and help drive engagement. We also understand that personal growth happens on multiple levels, and so encourage a work-life balance with ample time to spend with family, explore new ideas and develop hobbies. Compensation Package FISPAN believes in an atmosphere and culture when innovation can flourish, collaboration and teamwork are valued and transparency is at the core of it all. We want our employees to see how the ideas they help generate today have an impact on how we do business tomorrow. With that, the hiring salary range for this position is $150,000 - $180,000 USD base annually; the base pay offered is based on comparable market data from companies of similar employee size, revenue and location. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive semi-annual bonus program, subject to program eligibility requirements. At FISPAN, we reward employees for achieving their objectives, going beyond the requirements of their job, demonstrating leadership, fostering innovation and advancing the organization as a whole. We value talented people of all backgrounds and characteristics that share our vision of being the number one platform for the business banking ecosystem. Other components of our towards rewards offerings include support of career development, wellbeing, and personal growth. • Extended health and dental benefits, • Paid time off, • Savings and retirement plan matching, • Parenthood top-up, • Mentorship programs, and leadership series (to name a few) Note: The incentive programs, benefits, and perks have certain eligibility requirements and may vary, only be partially or not at all available based on criteria such as location, employment status, etc. Well be happy to clarify eligibility for interviewing candidates. Diversity, Equity & Inclusion As FISPAN continues to grow, we are committed to celebrating diversity, endorsing equity, and encouraging inclusion. This starts in the recruitment process. All job postings are first evaluated in a gender-decoding platform to ensure fair candidate pools. Human Resources and hiring managers also engage in blind hiring and resume review practices to ensure we are being objective and mitigating any potential biases. remote work

Job DescriptionJoin a scaling, tight-knit team that’s working directly with innovative talent acquisition teams and thought leaders across various industries and geographies to make hiring a strategic advantage for their organizations. You'll serve as an advisor to our customers and take a consultative approach to ensure customers are setup for long-term success as high performing hiring organizations using the Lever product suite. As a Customer Success Manager on the Customer Advocacy team, you will be our customers biggest champion and make their voice heard in everything we do- the problems we help solve, the solutions we build and the consultation we deliver. You will do that by building trusting partnerships with our customers and consistently empowering them to achieve their ongoing talent goals with Lever. We advocate for our customers by working across Lever to deliver solutions and share our learnings internally to help shape our products. We are looking for someone who is experienced in building lasting customer relationships and is passionate about making meaningful contributions to our customer’s success. Don’t be mistaken, this is a challenging career path but also highly rewarding. Are you up for the challenge? If so, stop reading and start applying.SKILL SET \uD83E\uDD13 • 3+ years of customer relationship or account management experience working in software as a service (SaaS), • Solutions and results-oriented mindset, • Experienced in customer-facing roles, including analyzing customer accounts, identifying churn signals and account growth opportunities, • Highly organized with strong project management and time management skills, • Hands-on experience with product training to external customers, • Proven experience delivering value-based communications, • Strong ability to facilitate meetings with customers and users of various levels of seniority, • Empathy for customers, • Experience with opportunity identification for account expansion and revenue growth, • Passion and drive to work in a quickly growing startup where you will help shape a new function and the ways we add value with our customersWithin 1 MONTH, YOU'LL:, • Attend Ramp Camp, which is Lever’s week-long version of onboarding where you’ll learn about all aspects of the business with a cross-functional group of new Leveroos \uD83D\uDE0D, • Master Lever’s various product training demo frameworks, customized for various customer stakeholders, demonstrated by hosting sessions independently, • On a regular basis, • Conduct customer check-ins including planning agendas, documenting interactions and tracking various projects. Also on a regular basis, prepare impact reviews and present to customers in order to achieve alignment with customers and showcase the value Lever with bring to their talent strategy. Frequency is dependent upon the specific customer need as well as their preferred service offerings., • Perform and document account health audits in preparation to communicate recommendations back to customers to ensure they're maximizing Lever's impact, • Take ownership of a customer portfolio of a variety of accounts across industries, product offerings and customer segments; begin developing these relationships through email, phone and video calls, webinar trainings, and in-person visits \uD83E\uDD13, • Identify the current hiring practices and internal business goals of your customer accounts, • Successfully complete certification for the following areas: Product, Reports & Lever Talent Intelligence (LTI), • Shadow five Customer Account Executive (CAE) renewal calls to build an understanding of how to best partner on annual renewals, account expansion, and upsell engagement by the CAE team, • Teach customers best practices for using the Lever product suite through webinars and targeted training sessions, • Begin pulling user metrics and issue quarterly business reviews to existing customers in order to show customers their areas of excellence and their areas of development in fully leveraging their host of Lever products, • Educate customers on the value they are receiving from Lever’s products and why the solutions we provide are essential to their continued recruitment and hiring successes, • Take a disciplined approach to the prioritization of your workload and delivering on commitments, in order to build rapport and trust in your customer relationship Build credibility and trust with our customers by taking a disciplined approach to project management within your accounts and prioritization of your workload in order to deliver on your commitments and meet deadlines., • Partner cross-functionally with Sales and Customer Success functions to ensure a smooth transition from customer onboarding through the annual renewal cycle; serving as the constant point of contact in order to deliver a seamless, high-quality customer experience, • Be proactive in strategic planning; deliver value-based messaging to motivate customer actions and continuously plot the course for strong cases for customer renewals, • Transition into owning the customer introduction to the Customer Account Executive 90 days prior to the account renewal datWITHIN 6 MONTHS YOU'LL, • Utilizing agreed-upon milestones and metrics, you’ll keep customers on course to execute on the success of their plans with Lever., • Provide feedback for process improvements which improves our abilities to better serve both external and internal customers, • Have the confidence to advise, influence, and help them on best practices and strategic recommendations to align Lever’s products and solutions to the achievement of these goals, • Identify our champions within your assigned accounts; ensure customer achievements are highlighted to our internal partners such as marketing in order to communicate those successes externally, • Get involved in hiring and growing the team by helping to interview candidates, • Advocate internally for the customer’s needs and develop strong feedback loops within Lever, to continue our customer-centric focus with our products and services, • Confidently handle high-stakes, time sensitive issues with customers, • Ensure Lever’s success based on the customers specific business case across a 12-month account lifecycle, • Identify growth opportunities in customer accounts and collaborate with Customer Account Executives to ensure renewal and upsell attainment, • Help train new Customer Success Managers by participating in team on-boarding sessions We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Description of the role: The Automotive Service Advisor at Nissan Bronx is responsible for providing exceptional customer service and support to clients who bring their vehicles in for maintenance or repair. This role requires in-depth knowledge of automotive services and products, as well as excellent communication and problem-solving skills. Responsibilities: • Interact with customers to understand their vehicle service needs and assist them in scheduling appointments., • Provide accurate and detailed information about service recommendations, pricing, and timelines., • Coordinate service appointments with the service department and ensure the availability of required parts and resources., • Keep customers informed about the progress of their vehicle's service and address any concerns or questions., • Up sell additional services and accessories based on customer needs and vehicle maintenance requirements., • Ensure proper documentation and record-keeping of customer and vehicle information., • Follow up with customers after service completion to ensure their satisfaction and address any post-service issues., • Prior experience as an automotive service advisor or in a similar customer service role in the automotive industry., • Deep knowledge of automotive services, repair processes, and maintenance requirements., • Excellent communication and interpersonal skills., • Strong problem-solving abilities and a customer centric approach., • Proficiency in computer systems and software used for automotive service management., • Ability to work well in a fast-paced and dynamic environment., • High school diploma or equivalent required; additional certifications or education in automotive technology is a plus., • self driven and motivated, • Reynolds experience a plus, • Competitive compensation ranging from $60000 to $100000 per year., • Health, dental, and vision insurance coverage., • 401(k) retirement plan with company match., • Paid time off and holidays. Nissan Bronx is a leading automotive dealership located in the East Bronx, New York. We are dedicated to providing our customers with high-quality vehicles, exceptional service, and a seamless automotive experience. As an authorized Nissan dealer, we offer a wide range of new and Pre owned vehicles, as well as comprehensive maintenance and repair services. Our team is committed to customer satisfaction and strives to exceed expectations at every interaction.

Job Description Fifth Avenue Financial is seeking a financial advisor with experience to join our team. Compensation is 100% commission, earnings are directly related to performance. Job Responsibilities: • Build a portfolio of customers and offer financial advice tailored to their specific needs and objectives, • Analyze customer financial situations and provide tailored financial services and insurance products, • Develop customized financial plans for clients that are tailored to their specific goals and objectives, • Monitor markets, research financial products, and stay updated with new developments in the financial sector, • Provide customer service to current and potential MassMutual customers Required Qualifications: • Bachelor’s degree in a related field such as finance, accounting, or economics, • Resident insurance license, Life & Health, • Minimum of 1 year of experience working in the financial services industry, • Strong customer service, communication, and presentation skills, • Excellent verbal and written communication skills, • Good knowledge of risk management and investment strategies Nice-to-haves: • Series 6 or 7, • Series 66, 63, or 65, • CFP certification, • Knowledge and proficiency in the use of CRM software and financial data analysis tools, • Strong organizational and time management skills, • Ability to multitask and prioritize, • Proficiency in MS Office Licensing: If you do not already have the SIE, Series 7, 66, you will work towards obtaining these to offer associated services, in addition to your continued professional development.

Job DescriptionJoin a scaling, tight-knit team that’s working directly with innovative talent acquisition teams and thought leaders across various industries and geographies to make hiring a strategic advantage for their organizations. You'll serve as an advisor to our customers and take a consultative approach to ensure customers are setup for long-term success as high performing hiring organizations using the Lever product suite. As a Customer Success Manager on the Customer Advocacy team, you will be our customers biggest champion and make their voice heard in everything we do- the problems we help solve, the solutions we build and the consultation we deliver. You will do that by building trusting partnerships with our customers and consistently empowering them to achieve their ongoing talent goals with Lever. We advocate for our customers by working across Lever to deliver solutions and share our learnings internally to help shape our products. We are looking for someone who is experienced in building lasting customer relationships and is passionate about making meaningful contributions to our customer’s success. Don’t be mistaken, this is a challenging career path but also highly rewarding. Are you up for the challenge? If so, stop reading and start applying.SKILL SET • 3+ years of customer relationship or account management experience working in software as a service (SaaS), • Solutions and results-oriented mindset, • Experienced in customer-facing roles, including analyzing customer accounts, identifying churn signals and account growth opportunities, • Highly organized with strong project management and time management skills, • Hands-on experience with product training to external customers, • Proven experience delivering value-based communications, • Strong ability to facilitate meetings with customers and users of various levels of seniority, • Empathy for customers, • Experience with opportunity identification for account expansion and revenue growth, • Passion and drive to work in a quickly growing startup where you will help shape a new function and the ways we add value with our customersWithin 1 MONTH, YOU'LL:, • Attend Ramp Camp, which is Lever’s week-long version of onboarding where you’ll learn about all aspects of the business with a cross-functional group of new Leveroos, • Master Lever’s various product training demo frameworks, customized for various customer stakeholders, demonstrated by hosting sessions independently, • On a regular basis, • Conduct customer check-ins including planning agendas, documenting interactions and tracking various projects. Also on a regular basis, prepare impact reviews and present to customers in order to achieve alignment with customers and showcase the value Lever with bring to their talent strategy. Frequency is dependent upon the specific customer need as well as their preferred service offerings., • Perform and document account health audits in preparation to communicate recommendations back to customers to ensure they're maximizing Lever's impact, • Take ownership of a customer portfolio of a variety of accounts across industries, product offerings and customer segments; begin developing these relationships through email, phone and video calls, webinar trainings, and in-person visits, • Identify the current hiring practices and internal business goals of your customer accounts, • Successfully complete certification for the following areas: Product, Reports & Lever Talent Intelligence (LTI), • Shadow five Customer Account Executive (CAE) renewal calls to build an understanding of how to best partner on annual renewals, account expansion, and upsell engagement by the CAE team, • Teach customers best practices for using the Lever product suite through webinars and targeted training sessions, • Begin pulling user metrics and issue quarterly business reviews to existing customers in order to show customers their areas of excellence and their areas of development in fully leveraging their host of Lever products, • Educate customers on the value they are receiving from Lever’s products and why the solutions we provide are essential to their continued recruitment and hiring successes, • Take a disciplined approach to the prioritization of your workload and delivering on commitments, in order to build rapport and trust in your customer relationship Build credibility and trust with our customers by taking a disciplined approach to project management within your accounts and prioritization of your workload in order to deliver on your commitments and meet deadlines., • Partner cross-functionally with Sales and Customer Success functions to ensure a smooth transition from customer onboarding through the annual renewal cycle; serving as the constant point of contact in order to deliver a seamless, high-quality customer experience, • Be proactive in strategic planning; deliver value-based messaging to motivate customer actions and continuously plot the course for strong cases for customer renewals, • Transition into owning the customer introduction to the Customer Account Executive 90 days prior to the account renewal datWITHIN 6 MONTHS YOU'LL, • Utilizing agreed-upon milestones and metrics, you’ll keep customers on course to execute on the success of their plans with Lever., • Provide feedback for process improvements which improves our abilities to better serve both external and internal customers, • Have the confidence to advise, influence, and help them on best practices and strategic recommendations to align Lever’s products and solutions to the achievement of these goals, • Identify our champions within your assigned accounts; ensure customer achievements are highlighted to our internal partners such as marketing in order to communicate those successes externally, • Get involved in hiring and growing the team by helping to interview candidates, • Advocate internally for the customer’s needs and develop strong feedback loops within Lever, to continue our customer-centric focus with our products and services, • Confidently handle high-stakes, time sensitive issues with customers, • Ensure Lever’s success based on the customers specific business case across a 12-month account lifecycle, • Identify growth opportunities in customer accounts and collaborate with Customer Account Executives to ensure renewal and upsell attainment, • Help train new Customer Success Managers by participating in team on-boarding sessions We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionAbout San Blas Securities: San Blas Securities is a rapidly growing, full-service investment bank and independent advisor network. We are dedicated to providing our advisors and their clients with exceptional service and innovative financial solutions. We foster a collaborative and supportive work environment where our employees can thrive and grow professionally. • Privately owned, well capitalized and strong balance sheet for our size, • Experienced senior management team, • Over $1 Billion of Customer Assets under management, • In-house CIO, • Top Tier Clearing, Custody and Technology, • Highly Competitive Payouts (80% to 90%+ for independents) & Incentives, • Onboarding Incentives including upfront forgivable transition loans, • BD, RIA, and Insurance Platforms, • We will consider both W2 and 1099 affiliations, • Custody & Clearing with RBC & Schwab, • We have attracted advisors from Regional, Wirehouse and Independent Firms Qualifications:, • 5+ years of proven success, • Series 7 (6) and 63 licenses are required, • Self-starter with a strong work ethic and ability to work independently Powered by JazzHR qJlZ8E1EPj

Job DescriptionA company that was incorporated in 2017 to create highly-innovative, land-based electronic gaming machines is looking for an Account Manager to create long-term, trusting relationships with its customers. The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities. What does an Account Manager do? Account management responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports. Account Managers also answer client queries and identify new business opportunities among existing customers. In this role, you will liaise with cross-functional internal teams (including Customer Service and Product Development departments) to improve the entire customer experience. This position may require occasional travel. If you are familiar with account management software (CRM), have a flair for client communication and understand consumer behavior, we’d like to meet you. Ideally, candidates for this role will know how to meet ambitious individual and team-wide sales quotas. Ultimately, a successful Account Manager should collaborate with the company's sales team to achieve quotas while keeping its clients satisfied and engaged with the company's products and services in the long-run. Responsibilities • Serve as the lead point of contact for all customer account management matters, • Build and maintain strong, long-lasting client relationships, • Negotiate contracts and close agreements to maximize profits, • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors, • Ensure the timely and successful delivery of our solutions according to customer needs and objectives, • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders, • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas, • Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts), • Prepare reports on account status, • Collaborate with sales team to identify and grow opportunities within territory, • Assist with challenging client requests or issue escalations as neededRequirements and skills, • Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role, • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level, • Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel), • Experience delivering client-focused solutions to customer needs, • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail, • Excellent listening, negotiation and presentation abilities, • Strong verbal and written communication skills, • BA/BS degree in Business Administration, Sales or relevant field

Job Description Join Us Today: If you are seeking a rewarding career with industry-leading benefits, professional growth opportunities, and a culture that values its people, we invite you to apply today. At FDE, we are committed to supporting our Team Members in becoming their best selves. This commitment is reflected in our competitive compensation, benefits, and development programs, as well as our vision of being the employer of choice in every community we serve. About Us Factory Direct Enterprises LLC is a leading licensee of Ashley, the number one selling furniture brand in the world and the top retailer of furniture and bedding in the United States. Compensation and Benefits We offer one of the most competitive compensation packages in the furniture industry: • Commission-based salary ranging from $40,000 to $90,000 per year, based on performance, • Annual bonus structure tied to individual performance and company success, • Weekly commission and bonus opportunities on written sales, • Presidents and Premier Programs that offer additional weekly bonus incentives, • Paid, comprehensive two-week training through the Ashley Sales Academy, • 401(k) retirement plan with company match, • Paid time off, holiday pay, and your birthday off, • Medical, dental, and vision insurance starting as low as $25 per week, • Employee discounts on furniture and accessories, • Referral bonuses up to $1,000 for recommending successful candidates Our Culture and Team Member Programs: FDE maintains a culture of recognition, service, and growth. We actively invest in the well-being of our team and welcome employee feedback through programs like Peakon Surveys. Our Ashley Cares initiatives support our employees and communities, including: • Hope to Dream: A portion of mattress sales funds beds for children in need, • Give a Day: Paid volunteer day annually with an approved non-profit organization, • Corporate Chaplains: Confidential support for personal challenges such as grief, family needs, and stress, • Life Resources: Quarterly educational events focusing on financial literacy, health, and wellness, • Team Member Relief Fund: Financial assistance during unexpected life events, • SmartDollar: A free financial wellness platform to help manage budgets and plan for the future Position Overview: Home Furnishings Advisor The Home Furnishings Advisor is responsible for delivering a unique and personalized guest experience. You will act as a representative of our brand, guiding customers through their home furnishing journey. As a subject matter expert, you will leverage your product knowledge and customer service skills to drive sales and ensure customer satisfaction. Key Responsibilities: Sales and Customer Experience • Sell a wide range of Ashley home furnishings, accessories, and warranties using the Ashley Sales Approach, • Welcome and engage with every guest professionally and attentively, • Deliver compelling product presentations and offer complete solutions including protection plans and financing, • Build and maintain customer relationships through proactive communication during and after the sales process Post-Sales Administration • Accurately complete post-sale documentation and ensure order details meet customer expectations, • Provide all necessary paperwork to the Customer Service Department, • Enter accurate customer information into the UPs system, including contact details for future follow-up, • Record advertising efforts and maintain a lead database using customer information forms Showroom Presentation • Support store appearance through regular floor recovery and adherence to safety and cleanliness standards, • Ensure every customer has a professional and welcoming in-store experience Professional Development • Use company-provided tools and training to enhance sales performance, • Stay informed about product updates and company initiatives, • Participate in sales meetings, training sessions, and one-on-one coaching Performance Expectations: You will be evaluated on a variety of key performance indicators including: • Total sales volume and sales per guest, • Bedding sales, close rate, protection plan sales, and average transaction value, • Number of credit applications submitted, • Net gross margin and guest satisfaction (Net Promoter Score), • Total Piece Exception Rate and related inventory accuracy metrics Additional Duties: • Assist with cashiering or merchandise tasks as needed, • Participate in inventory and other operational processes, • Travel to other store locations for training or meetings as required Schedule Requirements: • Must be available to work at least 40 hours per week, including weekends, • Additional hours may be required during holiday or peak seasons, • Regular attendance at the assigned store is required, • Two days off per week are scheduled except during holiday periods Qualifications: • Highly motivated with a positive attitude and strong interpersonal skills, • Previous sales experience is helpful but not required, • Comfortable in a performance-driven, customer-focused retail environment, • Strong attention to detail and commitment to delivering exceptional service Job Type: Full-time Benefits: Health insurance, dental insurance, vision insurance, life insurance, paid time off, 401(k) with employer match, employee discount

Job Description Join Us Today: If you are seeking a rewarding career with industry-leading benefits, professional growth opportunities, and a culture that values its people, we invite you to apply today. At FDE, we are committed to supporting our Team Members in becoming their best selves. This commitment is reflected in our competitive compensation, benefits, and development programs, as well as our vision of being the employer of choice in every community we serve. About Us Factory Direct Enterprises LLC is a leading licensee of Ashley, the number one selling furniture brand in the world and the top retailer of furniture and bedding in the United States. Compensation and Benefits We offer one of the most competitive compensation packages in the furniture industry: • Commission-based salary ranging from $40,000 to $90,000 per year, based on performance, • Annual bonus structure tied to individual performance and company success, • Weekly commission and bonus opportunities on written sales, • Presidents and Premier Programs that offer additional weekly bonus incentives, • Paid, comprehensive two-week training through the Ashley Sales Academy, • 401(k) retirement plan with company match, • Paid time off, holiday pay, and your birthday off, • Medical, dental, and vision insurance starting as low as $25 per week, • Employee discounts on furniture and accessories, • Referral bonuses up to $1,000 for recommending successful candidates Our Culture and Team Member Programs: FDE maintains a culture of recognition, service, and growth. We actively invest in the well-being of our team and welcome employee feedback through programs like Peakon Surveys. Our Ashley Cares initiatives support our employees and communities, including: • Hope to Dream: A portion of mattress sales funds beds for children in need, • Give a Day: Paid volunteer day annually with an approved non-profit organization, • Corporate Chaplains: Confidential support for personal challenges such as grief, family needs, and stress, • Life Resources: Quarterly educational events focusing on financial literacy, health, and wellness, • Team Member Relief Fund: Financial assistance during unexpected life events, • SmartDollar: A free financial wellness platform to help manage budgets and plan for the future Position Overview: Home Furnishings Advisor The Home Furnishings Advisor is responsible for delivering a unique and personalized guest experience. You will act as a representative of our brand, guiding customers through their home furnishing journey. As a subject matter expert, you will leverage your product knowledge and customer service skills to drive sales and ensure customer satisfaction. Key Responsibilities: Sales and Customer Experience • Sell a wide range of Ashley home furnishings, accessories, and warranties using the Ashley Sales Approach, • Welcome and engage with every guest professionally and attentively, • Deliver compelling product presentations and offer complete solutions including protection plans and financing, • Build and maintain customer relationships through proactive communication during and after the sales process Post-Sales Administration • Accurately complete post-sale documentation and ensure order details meet customer expectations, • Provide all necessary paperwork to the Customer Service Department, • Enter accurate customer information into the UPs system, including contact details for future follow-up, • Record advertising efforts and maintain a lead database using customer information forms Showroom Presentation • Support store appearance through regular floor recovery and adherence to safety and cleanliness standards, • Ensure every customer has a professional and welcoming in-store experience Professional Development • Use company-provided tools and training to enhance sales performance, • Stay informed about product updates and company initiatives, • Participate in sales meetings, training sessions, and one-on-one coaching Performance Expectations: You will be evaluated on a variety of key performance indicators including: • Total sales volume and sales per guest, • Bedding sales, close rate, protection plan sales, and average transaction value, • Number of credit applications submitted, • Net gross margin and guest satisfaction (Net Promoter Score), • Total Piece Exception Rate and related inventory accuracy metrics Additional Duties: • Assist with cashiering or merchandise tasks as needed, • Participate in inventory and other operational processes, • Travel to other store locations for training or meetings as required Schedule Requirements: • Must be available to work at least 40 hours per week, including weekends, • Additional hours may be required during holiday or peak seasons, • Regular attendance at the assigned store is required, • Two days off per week are scheduled except during holiday periods Qualifications: • Highly motivated with a positive attitude and strong interpersonal skills, • Previous sales experience is helpful but not required, • Comfortable in a performance-driven, customer-focused retail environment, • Strong attention to detail and commitment to delivering exceptional service Job Type: Full-time Benefits: Health insurance, dental insurance, vision insurance, life insurance, paid time off, 401(k) with employer match, employee discount

Job Description JAMES PERSE IS CURRENTLY HIRING A PART TIME SENIOR CLIENT ADVISOR FOR OUR BLEECKER LOCATION OBJECTIVE OF THE POSITION The Senior Client Advisor is responsible for achieving all objectives set forth by the company with a focus on client development and client sales. They will set the example in areas of customer service excellence, adherence to visual merchandising standards, and operational standards. In the absence of Store Management, the Senior Client Advisor is charged with overseeing all aspects of the store and staff, when is the most senior presence in the store. ESSENTIAL DUTIES AND JOB RESPONSIBILITIES • Achieve daily, monthly, and annual sales targets and key performance indicators., • Establish relationships with clients and manage communication consistent with James Perse., • Set the example for exceptional customer service, client experience and store standards., • Maintain the selling floor, merchandise. visuals and store standards., • Maintain and grow existing clients and reach new prospects through networking and outreach., • Support operational tasks and projects., • Open and close the store and conduct all opening and closing procedures., • Local market knowledge of clientele base and brand competitors., • Participate in special events and or projects as needed (i.e. Sample Sale, Physical Inventory, etc.)., • Adhere to all store and company procedures while maintaining operational and client experience excellence. Education • High School Diploma or GED required., • Prior experience in a retail/boutique store dealing with high-end goods, and clientele-oriented sales., • Ideally has a cultivated and established clientele following, • Candidates must also be outgoing, energetic, professional and good representatives of our brand and be able to emanate the James Perse brand lifestyle., • Strong interpersonal and communications skills both verbal and written., • Strong independent work ethic, excellent time management skills, and high level of integrity. This position pays $20.00 per hour plus commission on personal net sales. JAMES PERSE was founded over 20 years ago in Los Angeles, California by its eponymous designer. James’ signature design philosophy and aesthetic – the pairing of elegance and sophistication with simplicity and comfort – is borne from his passion for minimalist architecture and (as a Los Angeles native) his intimate familiarity with west coast indoor / outdoor living and the casual clothing inspired by it. This approach has been applied to each step in developing the JAMES PERSE brand, which has become synonymous with Southern California life and style. At the Company’s inception, James’ mission was to bring an elevated look and feel to unique baseball caps and basic tees. Two decades later, the Company has expanded to producing full lines of its famously soft and meticulously constructed modern classics for men and women, as well as home furnishings, accessories, and limited edition goods. Our collections are sold in over 40 JAMES PERSE boutiques, as well as in fine department and specialty stores around the world. Our employees are smart, creative, passionate, and service-driven individuals who meet the same superior standards we set for our products. We embrace talented people with diverse backgrounds and experiences, and support policies and practices that prohibit discrimination against any person because of race, color, national origin, religion, gender, gender identity, age, marital status, disability, sexual orientation, or any other characteristic protected by applicable law. JAMES PERSE offers competitive benefits packages, including health, dental, and vision insurance, life insurance, short-term and long-term disability insurance, flexible spending accounts, an employee assistance program, paid vacation, paid sick time, a retirement savings plan with company match, and a generous employee discount. To view and learn more about our open positions visit: We appreciate your interest in our company and look forward to hearing from you. Powered by JazzHR KuuIgILz4C

Job DescriptionBenefits: • Bonus based on performance, • Dental insurance, • Employee discounts, • Health insurance, • Opportunity for advancement, • Training & development Requirements: Fluent in English Proficient reading and writing skills Special Skills: Good communication skills Strong customer service skills Responsibilities: Sales • Follow the Crunch Weigh Sales Script and Enroll New Members, • Upgrade current members, • Activate new members, • Selling Skills, • Meets daily, weekly and monthly Individual Membership Goals as set forth by Management., • Determine the desires, wants and needs of the prospective member by performing a proper Needs Analysis on all Qualified Guests via the Guest Courtesy Card., • Provides information to prospective members in person or over the phone regarding club facilities and programs that suit their individual desires, wants and needs., • Converts telephone inquiries into club visits., • Gives tours and trial memberships to prospective members. Effectively demonstrates equipment and facilities. Guides the prospective member through the decision-making process. Creates desire for prospective members to join club and aggressively inspires them to join., • Upgrades existing memberships to memberships of a greater value, by adding family members and providing personal training packages and group training sessions., • Fills out all paperwork required for accurate membership sales and records. Meets daily, weekly, monthly and quarterly sales goals.Marketing Skills, • Generate a minimum of 5 contacts per inactive hour via the following: Phone, Email, Texting, Social Media (specifically LinkedIn), • Come to work prepared with a minimum of 5 pre-booked appointments for the shift., • Solicits prospective members outside the club at least 1 hour per day in the mid afternoon and scheduled in data track, • Internally distributing guest passes, asking for referrals,, • Follows-up on all prospects with effective telephone and mail contact to invite and inspire them to visit and join the club., • Creating 3-5 events in the club per month 1 per week, • Member Service, • Follow the three steps of service, • Greet all members & their guests use their name and wish them a good workout, • Exceed expectations and suggestive sell, • With a smile, wish them well as they exit the club, • Check Ins:, • Check in all members and guests in accordance with company procedures, • Ensure all members are participating in services and programs according to their level of membership, • Facilitate any messages on club software at member check-in, • Observes ABC screen to book kick-offs, • Identify opportunities where you can promote higher level memberships and programming, • Facilitate all member requests or forward to a manager, assistant manager or manager on duty, • Get feedback on group fitness classes and programs we have running and provide to management, • Calls members as prescribed in the Club Management System to ensure member satisfaction and usage., • Runs low usage reports, new member calls and birthday calls for the purpose of generating kickoff, referrals and fostering member usage to avoid cancellations., • Handle all cancellations requests and propose lifeline and alumni programs (saves) Guests • Greet guests promptly and courteously, • Communicate special events to members and guests, • Explain membership options to guests and ask them if they would like to enroll, • Ensure all first time guests are taken through a tour, • Follow up with all guests, • Desk Duties, • Serve as a mentor and teacher to the Member Service Reps as it relates to them achieving benchmarks, • Assist with Managing the Member Service Reps (scheduling, compliance, training), • Answer phones in courteous, helpful, professional manner, • Master the use of the CMS system, • Maintain professional disposition at all times, • Schedule member services: tanning, etc., • Facilitate payment of member services in accordance with company procedures, • Know club facility, services, programs and schedules, • Maintain a clean and organized work area, • Assist in all projects as delegated by club management, • Follow all policies and procedures in the Employee Handbook, • Take the initiative to learn opening and closing duties

Job Description ANINE BING is looking for a Sales Advisor/ Stylist to join the team at our store located in Meatpacking. The Sales Advisor (which we refer to as Stylist) is the ultimate ambassador for ANINE BING. The person in this role will work with an in-store sales team to drive sales through customer relationship selling and 1:1 personalized service experience. The ideal candidate is eager to cultivate and grow customer relationships and loves to work passionately with a growing team to meet and exceed store sales goals. Responsibilities Include: • Provide best in class service to our customers, on their terms, in store & digitally., • Meet and exceed store sales goals., • Seek fashion and product knowledge to build your styling expertise, • Build lasting relationships with customers and drive sales through personal client outreach., • Essential to be comfortable selling in-store and virtually through the use of technology, • Maintain a clean and organized presentation of the store space, • 1-3 years fashion, styling or retail sales experience, • Experience in personal styling and a goal driven environment, • Ability to build and maintain a client book, • Ability to bring a positive, engaging energy to the workplace, • Excellent communication skills, • Ability to provide feedback and insight about clientele and product, • Work/Life Balance: Flexible work schedules and encouraged paid time off, • Wellness: ANINE BING covers 75% of costs for your medical, dental, and vision insurance and offers an array of other benefits for you and your dependents, including a generous parental leave program ANINE BING seeks to empower its employees by providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Diversity and inclusion is critical to our success as a global brand, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. More about ANINE BING ANINE BING is a Los Angeles-based fashion house founded in 2012 that blends elements of Scandinavian simplicity with American energy to offer modern wardrobe essentials for women seeking a timeless yet rebellious approach to everyday style. Since its launch, ANINE BING has evolved into a global brand, available in over 90 countries with a growing network of brick-and-mortar retail stores in key cities worldwide. Powered by a global team of over 250 employees, ANINE BING is headquartered in Los Angeles and Paris, with additional offices in New York and Shanghai. Full compensation packages are based on candidate experience New York pay range$18—$25 USD

Job Description What does a great Client Success Manager do? An InvestCloud Client Success Manager is responsible for maintaining deep customer relationships to drive account revenue retention and growth. By collaborating with internal partners, the Client Success Manager delivers exceptional service and a valuable solution. This position sits within our APL business unit, and will manage and defend a book of business aligned by customer segment within a geography. The CSM will be accountable for the commercial close of all deals and retention of existing business. The Client Success Manager will also open larger solution opportunities and introduce Sales and Customer Success Managers. Responsibilities • Make the Client Happy, • Driving Relationship Governance to ensure that we’re making the client(s) happy at a personal level, • Connect with business sponsor on weekly basis while in delivery (monthly if not in delivery), • Maintain relationship powermap. If change in sponsors, build relationship with new sponsors, • Identify personal win for client and Drive alignment between InvestCloud and personal win, • Driving Executive Governance – Enforce executive governance on a monthly basis (quarterly if not in delivery) to ensure that Investcloud and the client are aligned on the status of the relationship and have an opportunity to drive resolution where necessary. Schedule a prep, Ensure the right people are in the room from the client and from InvestCloud, issue meeting minutes, • Build and long-term trusted advisor relationship within their accounts at C-Suite and E-Suite levels. Identify personal win for client and Drive alignment between InvestCloud and personal win, • Drive collection of NPS and, • Drive Operational and Service Excellence, • Ensure Alignment to Business Objectives: Understand the client’s business objective, ensure that the business objectives are being met (e.g. ensure that business kpi’s are being met), • Manage Closure of Open Issues: Understand open issues and work with appropriate teams to drive closure, • Escalate Timely and Effectively: Escalate outstanding issues to senior management, the appropriate escalation path, amber flag, red flag, • Ensure SLA’s are In-Line: Being aware when SLA’s are breached, escalating through the appropriate internal and external channels, • Do a weekly ticket review and work with the platform success team to drive ticket resolution, • Defend Revenue, • Manage Renewals: Manage the renewal process (timing, initiation, annual CPI increase, floor and incremental fees, liability clauses, interacting with legal, the art of negotiation) to drive new value to client and maximum ARR for InvestCloud, • Manage Account receivables: Ensure clients are paying and account receivables are current to drive optimal cash flow for InvestCloud, • Monitor usage of current platform and take action to drive and grow usage, • Grow Revenue, • Maintain solid understanding of InvestCloud propositions to initiate conversations and raise interest., • Drive growth by expanding InvestCloud footprint within accounts.in terms or client relationships and in terms of product, • Maintain and Executing Against Account Plan: Develop, maintain, and execute on account plan, • Identify Upsell Opportunities: identify growth opportunities and collaborate with Sales to upsell/cross sell into the Accounts, • Maintain white space on client Basic Qualifications for Consideration: • BA/BS degree required, MBA a plus, • 10+ years of financial services experience preferably within the customer segments of Wealth & Asset Management, • Proven account management experience in a customer facing environment required, • Strong understanding of customers and their business model and workflows, • Demonstrated selling skills (identity, develop and articulate a complex proposition/consultative selling), • Strategic thinker, • Strong negotiation skills, • Experience using analysis, reporting, modeling, and forecasting to gather data for the purpose of making business decisions About InvestCloud InvestCloud, a global leader in wealth technology, aspires to enable a smarter financial future. Driving the digital transformation of the wealth management industry, the company serves a broad array of clients globally, including Wealth and Asset Managers, Wirehouses, Banks, RIAs, and Insurers. In terms of scale, the company’s clients represent more than 40 percent of the $132 trillion of total assets globally. As a leader in delivering personalization and scale across advisory programs, including unified managed accounts (UMA) and separately managed accounts (SMA), the company is committed to the success of its clients. By equipping and enabling advisors and their clients with connected technology, enhanced intelligence, and inspired experiences, InvestCloud delivers leading digital wealth management and financial planning solutions, complemented by a dynamic data warehouse, which scale across the complete wealth continuum. In 2024, InvestCloud was named CNBC World’s Top Fintech Company, a proof point of the company’s commitment to innovation and client success. Headquartered in the United States, InvestCloud serves clients around the world. For more information, visit InvestCloud.com. Our Values • Client Connected, • Human Centered, • Technology Forward, • Respect + Integrity, • Excellence The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on the applicant’s geographic location. Salary range: $165,000 - $180,000 #LI-BH1 #LI-BH1

Job DescriptionAbout LILT AI is changing how the world communicates — and LILT is leading that transformation. We're on a mission to make the world's information accessible to everyone, regardless of the language they speak. We use cutting-edge AI, machine translation, and human-in-the-loop expertise to translate content faster, more accurately, and more cost-effectively without compromising on brand, voice, or quality. At LILT, we empower our teammates with leading tools, global collaboration, and growth opportunities to do their best work. Our company virtues—Work together, win together; Find a way or make one; Quicker than they expect; Quality is Job 1—guide everything we do. We are trusted by Intel Corporation, Canva, the United States Department of Defense, the United States Air Force, ASICS, and hundreds of global Enterprises. Backed by Sequoia, Intel Capital, and Redpoint, we’re building a category-defining company in a $50B+ global translation market being redefined by AI. The Customer Success Team at LILT The Customer Success team at LILT is dedicated to ensuring the success and satisfaction of our diverse range of customers utilizing our language services SaaS platform and services. Our team serves as trusted advisors to maximize customer value from our platform. We proactively engage with customers to understand their unique needs, provide workflow consultations, and identify opportunities for expansion and growth. By fostering strong relationships and advocating for customers’ interests within the organization, we drive customer retention and foster long-term partnerships. Through continuous education, support, and collaboration, we empower our customers to achieve their global communication goals. Where You’ll Work This position can be based in New York City, Boston, Washington D.C., or Indianapolis. In Indianapolis, you will be expected to work in the office in a hybrid capacity. In all other locations, you will start as fully remote and then transition to hybrid once offices are opened in those locations. Starting pay is determined by various factors, including but not limited to: relevant experience, skill set, qualifications, and other business and organizational needs. Please note that compensation ranges may differ for candidates in other locations. Authorization to work in the US is a precondition of employment. What You’ll Do LILT seeks an experienced Customer Success Manager passionate about customer success, with a proven track record of accelerating customers’ technology adoption, minimizing churn, and growing Enterprise accounts. As a Customer Success Manager, you will be responsible for ensuring the success and satisfaction of our customers. You will serve as the primary point of contact for these customers, building and nurturing strong relationships, providing strategic guidance, and serving as a trusted advisor on product/service usage and best practices. This role is instrumental in driving customer retention and growth, as well as advocating for customers within the organization. Key Responsibilities: The Customer Success Manager (CSM) is responsible for managing our largest Enterprise accounts, achieving high customer retention rates and ensuring an environment for revenue expansion. In addition, the CSM must align multiple internal functions and work across levels within our enterprise customers to maximize the value that LILT delivers. Accelerate customer platform adoption during the onboarding phase by: * Driving post-sales engagement, achievement of success criteria when applicable, and proactively identifying and managing risk areas * Ensuring proper internal alignment and customer communication to keep all deliverables on track and compliant with industry standards * Anticipating and addressing issues that may arise and finding solutions that unblock and exceed customer expectations Ensure customer retention by: * Working with the customer to understand, measure, and consistently deliver high ROI * Driving high utilization of the customer’s LILT subscription * Driving the customer’s business transformation and operational excellence * Being the customer’s trusted advisor and advocate within LILT * Collaborating and communicating across various LILT teams to ensure problems are solved, meet, and exceed success metrics Grow product use within our customer base by: * Serve as the primary Customer DRI (Directly Responsible Individual) for Enterprise accounts, owning the end-to-end customer experience and ensuring their success with our platform and services * Develop and maintain strong, long-lasting relationships with key stakeholders within customer organizations, serving as a trusted advisor on product usage, best practices, and industry trends * Conduct regular calls and Quarterly Business Reviews (QBRs) to review account health, discuss strategic initiatives, and identify opportunities for expansion and growth * Proactively identify and pursue opportunities for upselling and cross-selling additional services or features * Collaborate closely with Account Executives to align on customer strategy, drive mutual success, renew contracts, and maximize revenue potential * Monitor customer health and engagement metrics, proactively addressing any issues or concerns and driving initiatives to improve customer satisfaction and retention * Act as the voice of the customer within the organization, gathering feedback, advocating for product enhancements, and ensuring customer needs are addressed * Collaborate with Marketing to develop customer stories, gather testimonials, and contribute to case studies and other marketing materials Skills and Experience: * REQUIRED: experience in the translation and localization/language services industry * 5+ years of experience in customer success, account management, or related roles, preferably in SaaS or language services industry * Prior experience managing a portfolio of customers with total annual recurring revenue (ARR) between $1 and $5 million * Minimum Bachelor's degree * Willingness to travel and meet customers up to 15% of the time * A true passion for customers and Customer Success with the ability to build strong relationships * Truly enjoys a dynamic startup environment where every day is different and each challenge is different * Can juggle multiple, very different tasks – delivering QBRs to the executive team of an advanced customer today, onboarding a new customer tomorrow, partnering with sales on an upsell opportunity the next day. Each customer may have very different use cases and specific needs, so being able to stay organized and accomplish their goals is essential to our success. * An eye for building processes and systems that can scale LILT’s customer engagement model * Proven track record of successfully managing customer accounts and driving customer satisfaction, retention, and growth * Excellent communication and interpersonal skills, with the ability to build strong relationships and effectively communicate with stakeholders at all levels * Empathy and customer-centric mindset, with a genuine desire to understand and meet the needs of customers * Strong problem-solving abilities and strategic thinking skills, with a focus on driving results and delivering value to customers * Time management and organizational skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment * Collaboration and teamwork skills, with the ability to work effectively across cross-functional teams to drive customer success initiatives * Adaptability and flexibility, with the ability to quickly adapt to changing priorities, customer requirements, and business needs * Experience in conducting QBRs, delivering presentations, and leading customer meetings Benefits: United States * Compensation: At market salary with the opportunity to earn on-target earnings (OTE), meaningful equity, 401(k) matching, and flexible time off plus company holidays * Medical Benefits: Employees receive coverage of medical, dental, and vision insurance, and more. In addition, LILT pays for basic life insurance, short-term disability, and long-term disability * Paid parental leave is provided after 6 months. * Monthly lifestyle benefit stipend via the Fringe platform to allow employees to customize benefits to their lifestyle Starting pay is determined by various factors, including but not limited to: relevant experience, skill set, qualifications, and other business and organizational needs. Please note that compensation ranges may differ for candidates in other locations. Salary range $110K-$115K Our Story Our founders, Spence and John met at Google working on Google Translate. As researchers at Stanford and Berkeley, they both worked on language technology to make information accessible to everyone. While together at Google, they were amazed to learn that Google Translate wasn’t used for enterprise products and services inside the company.The quality just wasn’t there. So they set out to build something better. LILT was born. LILT has been a machine learning company since its founding in 2015. At the time, machine translation didn’t meet the quality standard for enterprise translations, so LILT assembled a cutting-edge research team tasked with closing that gap. While meeting customer demand for translation services, LILT has prioritized investments in Large Language Models, human-in-the-loop systems, and now agentic AI. With AI innovation accelerating and enterprise demand growing, the next phase of LILT’s journey is just beginning. Our Tech What sets our platform apart: * Brand-aware AI that learns your voice, tone, and terminology to ensure every translation is accurate and consistent * Agentic AI workflows that automate the entire translation process from content ingestion to quality review to publishing * 100+ native integrations with systems like Adobe Experience Manager, Webflow, Salesforce, GitHub, and Google Drive to simplify content translation * Human-in-the-loop reviews via our global network of professional linguists, for high-impact content that requires expert review LILT in the News * Featured in The Software Report’s Top 100 Software Companies! * LILT makes it onto the Inc. 5000 List. * LILT’s continues to be an intellectual powerhouse, holding numerous patents that help power the most efficient and sophisticated AI and language models in the industry. * Check out all our news on our website. Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at . At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at . LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices. Compensation Range: $100K - $200K

Job DescriptionSalary: $70,000.00-$80,000.00 per year Job description: Customer Success Specialist Position:Customer Success Specialist Location:Remote Reporting to:Customer Success Manager Experience Level: 2-4yrsType:Full-time Salary:$65,000 - $80,000 About Meera.AI AtMeera.AI, were redefining customer engagement through AI-driven conversational experiences that help businesses connect, convert, and retain customers at scale. Our platform powers intelligent, personalized interactions across SMS, voice, and email, empowering teams to automate communication while keeping the human touch intact. Job Description: Were looking for aCustomer Success Specialistto join our growing team and play a key role in ensuring our customers achieve measurable success with Meera.AI. This role is ideal for someone passionate about building relationships, driving customer value, and contributing to a culture of continuous improvement. Key Responsibilities Manage customer relationships post-sale, supporting onboarding, adoption, and long-term success across the customer lifecycle. • Serve as a trusted advisor by understanding client goals and aligning Meera.AIs platform capabilities to deliver value., • Monitor account health through engagement metrics, product usage, and feedback to proactively identify risks and growth opportunities., • Conduct regular check-ins, success reviews, and performance reporting to ensure alignment and measurable outcomes., • Collaborate cross-functionally with Sales, Product, and Support teams to enhance customer experiences and ensure seamless delivery., • Represent the voice of the customer internally, contributing insights to improve product strategy and service processes., • Support renewal and expansion opportunities by reinforcing ROI and helping customers discover new use cases., • 2-4 yearsof experience in Customer Success, Account Management, or Client Services -preferably in aSaaS or technology environment., • Proven track record of managing multiple accounts and delivering measurable customer outcomes., • Excellent communication, relationship management, and presentation skills., • Analytical mindset with the ability to interpret data and derive actionable insights., • Experience collaborating with internal teams to solve customer challenges., • Comfortable working in fast-paced, dynamic, and growth-oriented environments., • Experience withHubSpot, ChurnZero, or other CRM/CS tools., • Experience withTableau or other Reporting tools., • Exposure toenterprise and SMB clientsacross multiple verticals., • Skilled at conducting customer check-ins, QBRs, or strategic success reviews. Benefits: • Dental care, • Flexible schedule, • Life insurance, • Paid time off, • Vision care Benefits: • Paid time off, • Work from home

Job Description Customer Experience (CX) Intern Description We are seeking a mission-driven Customer Experience (CX) Intern. As an early member of the team, you will support all account management (B2B) activities as well as interact directly with end-users to ensure we deliver the highest level of customer support. You will be relied upon to answer requests and fulfill orders so that our end-users gain access to the upskilling resources they need to advance their careers. You will also provide sales, business development, and marketing support. As the Customer Experience (CX) Intern, you will join as a partner to our clients and users to provide them with an exceptional experience and to drive adoption of platform with their employees. The CX Intern will report directly to the Lead Account Executive, and have close working relationships with our entire team. This is an un-paid internship. Here is an overview of the main responsibilities: You'll know you're successful if you.... • Own & nurture relationships with our end-users through account management, customer support, trouble shooting, and providing exception service, • Own & continuously improve the customer experience & journey from onboarding to renewal, • Work with professional development providers to fulfill orders for end-users, • Participate in the development of repeatable processes & tactics to drive world-class customer satisfaction & user engagement, • Provide account management support to stakeholders at customer companies, • Identify customer feedback from quantitative & qualitative feedback to drive product features and enhancements, • Collaborate with internal teams to improve the customer experience for OneRange clients as well as internal processes, • Proactively use data and analytics to present regular business reviews and recommendations focused on clear metrics that outline successes and opportunities., • Build strong relationships as a trusted advisor and subject matter expert with end-users and customer point of contacts We know that you have what it takes to excel in this role if: • You have or are pursuing a 4-year degree from an accredited university, • You are able to work independently as well as collaboratively within a team environment, • You are willing to do what it takes to get the job done, • You approach your work with resilience and an agile mindset, • You are a team player who values and contributes to a diverse & inclusive workplace, • You feel at home participating in product trainings and onboarding meetings, • You are a self-starter with a competitive nature and a desire to grow a career in technology, • You have strong written and verbal communication skills, • You are extremely personable and coachable, with strong organizational and time management skills, • You have a track record of high performance in everything you do, • You have an unconditional belief in the mission and live and work to “empower others”, • You have an aptitude for technology, • You have an eye for process improvement, • You thrive in an unstructured start-up environment, • You’re a self-starter with an entrepreneurial mindset, • You love working with data, • You have a positive, professional, and intentional attitude in everything you do, while being yourself and doing your best work, • You love to be challenged, • We are “all-in” to accomplish the mission together while empowering teammates to be “all-out” when they are with family and/or on vacation, • We have a passion for building something that inspires others, • We set the example for high-performing teams, • We are transparent and over-communicate because we know others count on us, • We always “work the problem” and bring solutions to the table, • We believe leadership is a characteristic – we are all leaders, • We are professional and presentable, always having an “attitude of gratitude”, • We are never afraid to fail, we only fear standing still, • We hold each other accountable, in work and in life, • Our office is currently in SoHo West in downtown Manhattan, within the Columbia Startup Lab but we work as a remote/hybrid team, • Unlimited and flexible vacation and personal time off, • Coworking membership at Studio (NYC-based co-working space) Powered by JazzHR Vypbl1ChB3

Job Description ANINE BING is looking for a Sales Advisor/ Stylist to join our team in West Village, New York. The Sales Advisor (which we refer to as Stylist) is the ultimate ambassador for ANINE BING. The person in this role will work with an in-store sales team to drive sales through customer relationship selling and 1:1 personalized service experience. The ideal candidate is eager to cultivate and grow customer relationships and loves to work passionately with a growing team to meet and exceed store sales goals. Responsibilities Include: • Provide best in class service to our customers, on their terms, in store & digitally., • Meet and exceed store sales goals., • Seek fashion and product knowledge to build your styling expertise, • Build lasting relationships with customers and drive sales through personal client outreach., • Essential to be comfortable selling in-store and virtually through the use of technology, • Maintain a clean and organized presentation of the store space, • 1-3 years fashion, styling or retail sales experience, • Experience in personal styling and a goal driven environment, • Ability to build and maintain a client book, • Ability to bring a positive, engaging energy to the workplace, • Excellent communication skills, • Ability to provide feedback and insight about clientele and product, • Work/Life Balance: Flexible work schedules and encouraged paid time off, • Wellness: ANINE BING covers 75% of costs for your medical, dental, and vision insurance and offers an array of other benefits for you and your dependents, including a generous parental leave program ANINE BING seeks to empower its employees by providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Diversity and inclusion is critical to our success as a global brand, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. More about ANINE BING ANINE BING is a Los Angeles-based fashion house founded in 2012 that blends elements of Scandinavian simplicity with American energy to offer modern wardrobe essentials for women seeking a timeless yet rebellious approach to everyday style. Since its launch, ANINE BING has evolved into a global brand, available in over 90 countries with a growing network of brick-and-mortar retail stores in key cities worldwide.Powered by a global team of over 250 employees, ANINE BING is headquartered in Los Angeles and Paris, with additional offices in New York and Shanghai.

Job DescriptionEnterprise Account Executive @ Gradient Labs At Gradient Labs, we’re on a mission to make exceptional customer service the norm. Founded in 2023, we’ve quickly gone from an idea to a growing team with customers you know (and probably love). Our AI agent helps businesses handle even the trickiest, high-stakes customer support queries safely and effectively, all while giving them the visibility and control they need to trust the outcomes. We’re a small but mighty team of builders from leading companies like Monzo, Pleo, and Google. We work in a hybrid model from our London office, a short walk from Liverpool Street Station, where we collaborate and connect 2-3 days a week. If you’re excited to tackle some of the hardest problems in AI and help shape the future of customer operations, we’d love to hear from you. 🌟 As an Enterprise Account Executive, you will... You'll be at the forefront of our growth, playing a critical role in shaping our go-to-market strategy. This is more than just a sales role—it's a chance to build, influence, and lead. We're looking for a highly motivated and experienced individual who thrives in a fast-paced, high-growth environment. You are a natural leader with a proven ability to not only close deals but also help build the foundation of our sales organisation. * Drive Revenue and Build the Foundation: You'll own the full sales cycle for enterprise accounts, from generating your own leads and building a robust pipeline to negotiating and closing complex, high-value deals. You'll be instrumental in defining our sales motion and strategy. You will also be responsible for expanding business within existing accounts by identifying and selling new features and business lines. You'll be instrumental in defining our sales motion and strategy. * Cultivate Key Relationships: You'll build and nurture strong, long-term relationships with key stakeholders and C-suite executives at our largest customers. You'll serve as a trusted advisor, understanding their needs and leveraging our product to deliver significant value and ROI. * Champion Our Product: You'll become a true evangelist for Gradient Labs, effectively articulating our value proposition through tailored presentations, live demos, and strategic discussions. You'll work closely with our product and engineering teams to ensure customer success and inform our product roadmap. * Collaborate and Influence: You'll be a central hub, collaborating with marketing, solutions engineering, and other teams to execute effective campaigns, streamline the customer journey, and deliver an industry-leading experience. Your insights will directly influence how we grow and succeed. * Shape the Future: As a key member of our team, you will not only close deals but also help us define our GTM motion, build out our sales processes, and set the standard for how we engage with and win enterprise accounts. Your work will have a direct and lasting impact on the success of Gradient Labs. 🌟 We’re looking someone who has… * 5-7+ years of experience in enterprise B2B SaaS sales. * Expertise in managing complex, end-to-end deals from prospecting to close. * The ability to build and maintain C-suite relationships. * Experience with consultative and value-based selling. * Deep familiarity with the SaaS and AI landscape. * Exceptional verbal and written communication abilities. * Ability to analyse market trends, identify opportunities and make data-driven decisions Why join Gradient Labs? This is a unique chance to be part of a team working with cutting-edge technology to reshape how businesses will operate in the future. Over the next 10 years, every company will need to embrace AI-powered operations to stay competitive, and this role puts you right in the middle of that transformation. You’ll tackle challenging and new problems, work with some of the most exciting brands across different industries, and be surrounded by a passionate, smart team that’s driven to build something groundbreaking.