Customer service advisor jobs in Middletown, New YorkCreate job alerts

Location: 50 N Church Street - Goshen New York 10924 Job Summary Be a problem solver trusted advisor and partner to the people and businesses in our KeyBank communities. Personal Bankers engage clients in deeper conversations to uncover needs and provide guidance and solutions to assist in clients financial wellness both in person and through proactive calling efforts. As part of the branch team the Personal Banker will work toward attracting new clients to Key and work with existing clients to develop and expand relationships based on their unique financial goals leading to client confidence in their finances. The Personal Banker is a client first sales-driven self-motivated and competitive individual. Strong and effective teamwork paired with communication polish and confidence are critical for this role. At KeyBank we believe its our opportunity and our privilege to help our clients move forward in their financial journey. We take pride in serving our clients and making them feel that no bank will fight harder for them. Essential Functions • Embodies a strong client experience culture being present with every client and teammate and realizing the impact we can have on their day personally professionally and financially., • Listen for clues for financial wellness opportunities during in-person and over the phone client conversations and provide effective and customized financial wellness recommendations to clients., • Consistently attains individual activity behavior and outcome goals and expectations., • Opening personal and business accounts (consumer checking small business various deposit products home equity unsecured lending certificates of deposit etc.)., • Developing strong partnerships with branch teammates and line of business partners focusing on client acquisition and deepening the relationship of current clients; effectively managing internal and external centers of influence., • Ensuring compliance with operational risk security and audit procedures and policies including appropriate documentation of client interactions., • Support of branch operations including assisting with client transactions on the Teller line as needed., • Participate in and occasionally facilitate in-person morning huddles and end of day debriefs., • Work on Saturdays as directed by management., • Performs other duties as assigned; duties responsibilities and/or activities may change or new ones may be assigned at any time with or without notice, • Complies with all KeyBank policies and procedures including without limitation acting professionally at all times conducting business ethically avoiding conflicts of interest and acting in the best interests of Keys clients and Key. Education • High School Diploma GED or equivalent business experience (required) or, • Bachelors Degree (preferred) Work Experience • Minimum of 1 year experience in developing current and new customer relationships achieving sales goals and building referral sources. Experience with sales is more important than financial services experience. KeyBank provides the tools and training but we need relationship builders with a curious nature who are great at sparking conversations. (required), • Understanding of consumer credit - including loan to value debt to income and credit reports. (required), • Foundational knowledge of sales and service techniques with clients including tele-consulting outside calling prospecting and networking. (required), • Comfortable interacting with small business clients overcoming objection and asking fact-finding questions with the goal of being helpful. (preferred), • Demonstrated experience with influencing business partners and leveraging centers of influence as this role will require significant influence of partners such as Key Investment Services Mortgage and Business Banking sales professionals. (required), • Working knowledge of PCs (MS Windows and Office Products including Word Excel etc.). (required), • Working knowledge of digital technology (mobile apps web-based browsing) and ability to educate clients on digital platforms and capabilities within Key (required) Licenses and Certifications • Notary License (preferred) Skills • Is knowledgeable about the clients accounts and business with the bank and uses sound judgment with clients and transactions., • Demonstrated ability to attain sales and referral goals through preset appointments and quality conversations leading to recommendations that support clients financial wellness goals leveraging system generated lead lists walk-ins and professional contacts., • Strong work ethic and high level of integrity., • Excellent time management skills., • Building and nurturing relationships with clients including identifying potential clients engaging with them to understand their needs and developing strategies to convert them into long-term clients. It also includes deepening relationships with existing clients by offering additional products and services that meet their evolving needs., • Being attentive to client needs resolving issues promptly and ensuring a positive banking experience. Excellent client service helps build trust and encourages clients to continue banking with KeyBank., • Ability to evaluate financial information to understand clients financial health identify investment opportunities and recommend strategies., • Understanding and managing risks associated with banking operations and client transactions., • Strong verbal and non-verbal communication skills to understand clients needs and recommend appropriate banking products and services., • Accurate and efficient handling of cash transactions. Core Competencies • All KeyBank employees are expected to demonstrate Keys Values and abide by Keys Code of Conduct. Physical Demands • Consumer Retail - Prolonged Standing (5-8 hours per day) frequent use of hands to manipulate/grasp objects ability to communicate face to face and on the phone with clients occasional bending and lifting from floor height frequent forward reach frequent lifting of 1 10 lbs. occasional lifting of up to 30 lbs. Driving Requirements • Ability to routinely and frequently operate a motor vehicle with a valid drivers license. Work Location Category • Branch COMPENSATION AND BENEFITS This position is eligible to earn a base hourly rate in the range of $20.19 - $30.77 per hour. Placement within the pay range may differ based upon various factors including but not limited to skills experience and geographic location. Compensation for this role also includes incentive compensation subject to individual and company performance. Please click ___

Job Description Friendly Acura of Middletown is looking to fill a full time position for a Service and Parts department assistant. This candidate will fluctuate between service and parts on a daily basis in the capacity of service advisor, parts counter person Job Description: • Ensure that customers receive prompt, courteous, and effective service in person and by answering phones, • Serve as support to the Service Advisors and parts department team, • Open and close new and used car internal repair orders, • Provide quotes to sales department for reconditioning of used cars, • Prioritize required services, • Oversee the parts sales process from customer inquiry to finding the part to invoicing the customer., • Work with parts manager to locate any parts not in stock., • Complete special order part request for any parts that need to be ordered for the customer., • Communicate with customer on the status of any parts ordered and notify them upon delivery to the dealership., • Perform other duties as assigned., • Communicate with staff and customers in a friendly and professional manner., • Ability to answer phones and coordinate service area, • Must be available to work on Saturdays, • Previous automotive/dealership service experience highly preferred, • Strong customer service skills needed, • Strong communication skills to deal with customers, employees and vendors, • Problem solver, • Must be computer friendly, • Ability to work in a fast-paced work environment, • Strong organizational and time management skills, • Valid Driver’s License, • Professional appearance required, • Enthusiasm, strong communication skills, positive attitude, ambition, work ethic, professional conduct, high integrity, and dedication to personal improvement

Job DescriptionDescription: Who We Are United Ag & Turf NE is a John Deere Dealership with multiple locations across the Northeast. We service customers in a variety of industries such as commercial, construction, agricultural, as well as consumers. United Ag & Turf strives for exceptional customer service throughout all our locations and departments including parts, sales, and service. United sees an incredible opportunity in the Northeast to continue to expand the John Deere brand. We will continue to invest heavily in the region, building new facilities, updating and upgrading operations and empowering the business to continue to bring on talented, hardworking people to the team. United Ag & Turf is a sister company to United Construction & Forestry, so the opportunities for our employees to leverage career growth and advancement are endless. We invite you to join us now, as this is just the beginning. What You’ll Get • A comprehensive employee benefits plan that includes medical, dental, vision, and 401K Match, • Referral Bonus, • Earned PTO, • Employee Assistance Program, • Paid Company holidays, • Company Paid Life Insurance, • Great Work/Life Balance Schedule: Monday – Friday 1st shift – Saturdays as needed United Ag & Turf NE is looking for an Outside Sales team member. The candidate will be responsible for the sales to and relationship with key customer accounts. Key customers accounts represent those customer segments that have a significant impact on the dealer-business but develop and maintain relationships with the dealership enterprise through a trusted advisor. Responsibilities could include sales, customer support, technical support, planning and key customer account business operational optimization. What You’ll Do • Manages key customer account relationships to provide differentiated customer experience, • Proactively assesses, clarifies, validates and communicates key customer account needs on an ongoing basis, • Provides value to key customer accounts by developing solutions that save time, reduce risk and increase profits, • Develop a contact plan that meets the individual needs of your key customer accounts, • Meets sales volume and sales objectives on assigned key customer accounts, • Influences customer account trade cycles and current and future needs, • Updates and retains relevant customer account information such as equipment and operational information in the customer relationship management system, • Engages with dealership personnel (AMS Consultant, Parts, Service, Integrated Solutions Manager, etc.) when needed in completing a sale, answering customer account questions and ensuring customer account needs are met, • Represents the company for the sale of equipment, parts, labor, and technology-based products and services to assigned customer accounts, • Maintains current product knowledge of all equipment, parts, and services available to customer accounts, • Maintains current knowledge of financing and risk management options to assist customer accounts with securing the purchase of a solution, • Maintains and communicates current knowledge of customer account operational requirements, both agronomic/turf industry and / or business goals, • Monitors and timely communicates any competitive activity to management, • Coordinates new equipment field demonstrations, • Coordinates the dealer enterprise team, along with Integrated Solutions Manager, to manage and deliver the highest levels of value to key customer accounts, • Actively participates in local/regional industry associations, • Attends applicable sales training events/seminars, • Extensive knowledge of John Deere and competitive equipment as well as technological trends/advancements, • Business, financial and agricultural management knowledge, • Knowledge of relevant agronomic practices and trends, • Knowledge of key customer account agronomic operations, • Ability to work flexible hours, • Knowledge of agricultural, compact construction, or turf equipment and farming or operational practices preferred, • Ability to use standard desktop load applications such as Microsoft Office and internet functions, • Excellent customer relationship skills The physical demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of the job, the employee is required to stand, sit, talk, hear and use hands and fingers to operate a computer keyboard and telephone, • Specific vision abilities required by this job include close vision requirements, • Hearing ability is sufficient to communicate with others in person or over the phone, • Light to moderate lifting may be required (up to 50 pounds), • Ability to reach, stoop, kneel, and bend as needed, • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception.

Job Description Heated & Air Conditioned Shop Closed on Sundays Technical Advisor on Site For Continued Career Development Advancement Opportunities Description of the role: The Automotive Express/Lube Tech at Friendly Acura of Middletown will be responsible for executing vehicle maintenance services efficiently while focusing on quality and customer satisfaction. This role requires attention to detail and a passion for working in the automotive industry. Responsibilities: • Perform oil changes, tire rotations, and other routine automotive maintenance services, • Inspect vehicles to identify potential issues and report findings to the service advisor, • Maintain cleanliness and organization of the service area, • Prior experience as an automotive technician or lube tech preferred, • Strong attention to detail and ability to work efficiently, • Basic knowledge of automotive maintenance procedures, • Ability to work in a fast-paced environment and prioritize tasks, • Must be technology savvy and do video MPI's on every vehicle, • Competitive hourly compensation of $20.00 - $22.00 per hour paid weekly, • Potential for career growth and advancement within the company Friendly Acura of Middletown is a reputable automotive dealership located in Middletown, NY. We are committed to providing exceptional customer service and quality automotive services to our clients. Join our team and be a part of a dynamic and innovative company in the automotive industry. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic.

Job Description MUST HAVE PRIOR AUTOMOTIVE SERVICE ADVISOR EXPERIENCE WITH PROVEN TRACK RECORD OF SUCCESS!! Description of the role: The Service Advisor at Friendly Acura of Middletown will be responsible for acting as a liaison between customers and the service department. They will provide exceptional customer service and ensure the smooth operation of the service department. Strong hours per RO, gross profit per RO and exceptional CSI scores are all required! Must be able to multi task in a fast paced environment! Strong phone and computer skills required along with the ability to adapt to newer technologies such as AI! Responsibilities: • Help clients with their Service needs, writing up their vehicles, keeping clients informed and managing that relationship, providing all aspects of a traditional Service Advisor role., • Ensure that work is being dispatched properly, and to the benefit of our client’s experience, while ensuring that our team of Techs are all benefiting and growing from the opportunities available., • Oversee that work is completed properly., • Ensure that customer cars are fully evaluated by our technicians., • Consult with mechanics regarding necessary repairs and possible alternatives to expensive repairs., • Sell or provide in-depth information about available parts and service options to customers., • Provide customers with information and advice on warranty protections, potential cost savings and the advantages of trading in versus fixing their car., • Follow the status of the customer's vehicle from service bay entry through completion of work., • Act as a liaison between customers and our technicians., • Upon completion of work, review work order with customer to assure all concerns are addressed., • Maintain positive customer relationships to ensure repeat business., • Other duties may be assigned., • Process Warranty Claims., • Prior experience in a similar role, • Excellent communication and customer service skills, • Knowledge of automotive systems and repairs, • Competitive compensation: $70,000.00 - $100,000.00 per year, • Health insurance, dental & vision and retirement plans Friendly Acura of Middletown is a well-established dealership in Middletown, NY, known for its outstanding customer service and high-quality vehicles. We are committed to providing a positive work environment for our employees and ensuring customer satisfaction. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job Description Join Us Today: If you are seeking a rewarding career with industry-leading benefits, professional growth opportunities, and a culture that values its people, we invite you to apply today. At FDE, we are committed to supporting our Team Members in becoming their best selves. This commitment is reflected in our competitive compensation, benefits, and development programs, as well as our vision of being the employer of choice in every community we serve. Join a team honored by Furniture Today as one of the Best Places to Work in Furniture for 2025. About Us Factory Direct Enterprises LLC is a leading licensee of Ashley, the number one selling furniture brand in the world and the top retailer of furniture and bedding in the United States. Compensation and Benefits We offer one of the most competitive compensation packages in the furniture industry: • Commission-based salary ranging from $40,000 to $90,000 per year, based on performance, • Annual bonus structure tied to individual performance and company success, • Weekly commission and bonus opportunities on written sales, • Presidents and Premier Programs that offer additional weekly bonus incentives, • Paid, comprehensive two-week training through the Ashley Sales Academy, • 401(k) retirement plan with company match, • Paid time off, holiday pay, and your birthday off, • Medical, dental, and vision insurance starting as low as $25 per week, • Employee discounts on furniture and accessories, • Referral bonuses up to $1,000 for recommending successful candidates Our Culture and Team Member Programs: FDE maintains a culture of recognition, service, and growth. We actively invest in the well-being of our team and welcome employee feedback through programs like Peakon Surveys. Our Ashley Cares initiatives support our employees and communities, including: • Hope to Dream: A portion of mattress sales funds beds for children in need, • Give a Day: Paid volunteer day annually with an approved non-profit organization, • Corporate Chaplains: Confidential support for personal challenges such as grief, family needs, and stress, • Life Resources: Quarterly educational events focusing on financial literacy, health, and wellness, • Team Member Relief Fund: Financial assistance during unexpected life events, • SmartDollar: A free financial wellness platform to help manage budgets and plan for the future Position Overview: Home Furnishings Advisor The Home Furnishings Advisor is responsible for delivering a unique and personalized guest experience. You will act as a representative of our brand, guiding customers through their home furnishing journey. As a subject matter expert, you will leverage your product knowledge and customer service skills to drive sales and ensure customer satisfaction. Key Responsibilities: Sales and Customer Experience • Sell a wide range of Ashley home furnishings, accessories, and warranties using the Ashley Sales Approach, • Welcome and engage with every guest professionally and attentively, • Deliver compelling product presentations and offer complete solutions including protection plans and financing, • Build and maintain customer relationships through proactive communication during and after the sales process Post-Sales Administration • Accurately complete post-sale documentation and ensure order details meet customer expectations, • Provide all necessary paperwork to the Customer Service Department, • Enter accurate customer information into the UPs system, including contact details for future follow-up, • Record advertising efforts and maintain a lead database using customer information forms Showroom Presentation • Support store appearance through regular floor recovery and adherence to safety and cleanliness standards, • Ensure every customer has a professional and welcoming in-store experience Professional Development • Use company-provided tools and training to enhance sales performance, • Stay informed about product updates and company initiatives, • Participate in sales meetings, training sessions, and one-on-one coaching Performance Expectations: You will be evaluated on a variety of key performance indicators including: • Total sales volume and sales per guest, • Bedding sales, close rate, protection plan sales, and average transaction value, • Number of credit applications submitted, • Net gross margin and guest satisfaction (Net Promoter Score), • Total Piece Exception Rate and related inventory accuracy metrics Additional Duties: • Assist with cashiering or merchandise tasks as needed, • Participate in inventory and other operational processes, • Travel to other store locations for training or meetings as required Schedule Requirements: • Must be available to work at least 40 hours per week, including weekends, • Additional hours may be required during holiday or peak seasons, • Regular attendance at the assigned store is required, • Two days off per week are scheduled except during holiday periods Qualifications: • Highly motivated with a positive attitude and strong interpersonal skills, • Previous sales experience is helpful but not required, • Comfortable in a performance-driven, customer-focused retail environment, • Strong attention to detail and commitment to delivering exceptional service Job Type: Full-time Benefits: Health insurance, dental insurance, vision insurance, life insurance, paid time off, 401(k) with employer match, employee discount

Job Description Polar Plumbing, Heating & Air Conditioning in Newburgh, NY is calling all customer service-driven applicants to apply to join our amazing team as a full-time HVAC Office Admin! WHY YOU SHOULD JOIN OUR TEAM We are a reputable HVAC company that invests in our team and offers opportunities for growth. We pay our HVAC Office Admin a competitive wage of $18 - $22/hour, depending on qualifications and experience. Our team also enjoys great benefits, including medical, dental, vision, a 401(k), paid time off (PTO), reimbursements, great training, notary help, commissions, bonuses, access to a financial advisor, an amazing team, uniforms, and a positive environment. Plus, we make it easy to apply with our initial quick mobile-optimized application. If we have your attention, please continue reading! ABOUT POLAR PLUMBING, HEATING & AIR CONDITIONING We are an award-winning, BBB-accredited company that provides first-class plumbing, heating, and air conditioning services. We offer completely transparent pricing for all our services, so our customers can be sure they're getting the absolute best value for their homes. Plumbing, heating, and cooling are some of the most important aspects of keeping a home comfortable, and we know that timing makes all the difference. That's why we are quick to respond to our customers' needs and why we offer free estimates. As a result, our customers value our honesty and trust that their homes are in the best hands. Our employees are our most valuable asset in maintaining our customers' trust. Through regular development programs, we ensure that all our employees have the training they need to succeed. We also promote an authentic team mentality and strive to make our employees feel at home in our great company culture, an environment that is more like family than work. ARE YOU A GOOD FIT? Ask yourself: Are you task-orientated and self-motivated? Can you be flexible and adapt to changes? Do you have excellent communication skills? Are you organized and detail-oriented? Can you work effectively as part of a team? Do you listen and follow instructions well? Are you someone who can provide great customer service to each of our clients? If so, please consider applying for this HVAC Office Admin position today! YOUR LIFE AS HVAC OFFICE ADMIN As an HVAC Office Admin you make sure that all of our administrative operations flow smoothly. As an employee-focused company, we want our clients to have the best HVAC experience with us, so you provide office help for them. You warmly greet and communicate with customers, both in the shop and on the phone. You're always kind and quick to answer questions and find solutions to their concerns. As needed, you also interact with vendors and build great relationships with them. You help with permits, accounting, and rebates. You get a great sense of accomplishment using your customer service and administrative skills to help others! WHAT WE NEED FROM YOU Location: 12550

Job DescriptionSalary: 17+ Depending on technician level Middletown Honda is looking to add an Automotive Service Technician to our team! The Automotive Service Technician is responsible for swiftly and accurately performing automotive repairs and service in accordance with store and factory standards while ensuring customer satisfaction. Helping satisfied customers drive away with a smile on their face is what we do. Responsibilities • Perform work as outlined on repair order with efficiency and accuracy, in accordance with the dealership and manufacturer standards, • Complete all work according to the applicable safety requirement, • Road-test vehicles to ensure quality of repair work, • Document work performed on repair order, record test procedures/results & time, per company recording & clocking procedures, • Diagnosing, maintaining and repairing vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc., • Communicating directly with the Service Advisor so that customers can be informed of any additional services that may be needed, • Provide an estimate of time need for addition repairs, • Executing repairs under warranty to manufacturer specifications Qualifications • 2 years of prior automotive repair experience preferred, • A team player who is focused on providing exemplary customer service, • Acceptable driving record and a valid driver's license in your state of residence, • Ability to read and comprehend written instructions and information, • Knowledge in all aspects of automotive repair and maintenance, • Excellent oral and written communication skills, • Excellent Customer Service Skills, • Ability to learn new technology and repair and service procedures and specifications What We Offer • Medical and Dental, • 401K Plan, • Paid time off and vacation, • Aggressive Pay Plan, • Bonus Opportunities Middletown Honda is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This job description in no way states or implies that these are the only duties to be performed by an employee. Additional functions and requirements may be assigned by supervisors as deemed appropriate, based on the employees knowledge, skill and ability as well as his/her mental and physical abilities.

Job Description Kia Retailers are offering skilled and experienced military Veterans with the opportunity to begin an inspiring career as a Kia Certified Service Technician. To support this Kia Retailer initiative, Kia America, Inc. has established the Kia Veterans Technician Apprenticeship Program (VTAP). Job Description • Diagnose, maintain, and repair Kia vehicles including engine, transmission, steering, suspension, brakes, HVAC, and electrical components, • Complete repair orders and warranty request orders in accordance with established Kia and Retailer policies and procedures, • Test drive vehicles, and analyze, diagnose, and repair components and systems using Kia diagnostic strategies, special equipment, and tools KUS and ERS make no warranties (expressed or implied) or guarantees of employment to any individual seeking to participate in the Kia Veteran Technician Apprenticeship Program (VTAP). All employment decisions are at the discretion of the specific Kia Retailer to which an employment application is made, conditional upon meeting eligibility, skill, and experience requirements to participate in VTAP. Requirements Qualifications • Honorable Discharge, • Valid Drivers License from any state, • Experience in a technical / mechanical field is required Kia VTAP Apprenticeship Highlights: • Full-time employment with a participating Kia Retailer, • A program designed specifically for Veterans facilitated by Veterans!, • Participation in a one-year competency-based GI Bill approved apprenticeship leading to Kia Service Technician certification, • Access to all tools, equipment, vehicles, and training needed to complete the apprenticeship and certification process Pay: $20.00+ per hour Benefits: • Dental insurance, • Health insurance, • Paid time off Schedule: • Day shift

Customer Service Advisors/Lube Technicians. Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest,

We’re looking for a Netflix Customer Service Advisor (Remote) to perform daily responsibilities with dedication. Provide excellent interactions with customers and colleagues.