Customer service support jobs in Schenectady, NY - Page 3Create job alerts

Job Description Looking for a part-time role that is about 30 hours per week? Join the OrthoNY team as a Patient Access Representative, where you'll play a key role in ensuring our patients receive exceptional care from their very first interaction. As part of our collaborative and dedicated team, you'll help create a welcoming environment, manage patient information with precision, and support smooth clinic operations. 30 hours per week. Monday-Friday 7:30am-2pm General Description As the first impression of our practice, the Patient Access Representative pleasantly and professionally greets all patients with a high level of positive customer service. They must accurately and efficiently collect and enter registration information needed to facilitate proper processing and payment follow-through for all services rendered. Responsibilities • Prepare appointments for the following day to ensure accuracy of data – to include but not limited to ensuring all required fields and forms are present and complete, eligibility has been run and benefits pulled forward, new vs. established patient status has been properly identified and insurance responsibility is accurate;, • Greets patients promptly and professionally;, • Professionally answers incoming phone calls;, • Reviews any necessary data/forms with patient to ensure accurate and complete records are in the EMR;, • Properly collects copayments and balances;, • Performs responsibilities within OrthoNY’s practice management system in a standard manner as defined by the Patient Access Supervisor/Manager;, • Works and communicates with other departments as needed to ensure timely and accurate processing of patient information and throughput to the clinic;, • Reconciles daily payments received with the system batch, ensuring proper accounting for all payments taken, accurately compiling reports and closing individual financial batches for each day;, • Reviews patient follow-up requirements on check out, making any necessary follow-up appointments as well as following proper protocols for any tests needing to be scheduled;, • Prints (or sends to patient portal) any handouts that need to be given to the patient;, • Maintains a high level of confidentiality and complies with HIPAA standards;, • Maintains a neat and organized workspace, and restocks supplies as needed;, • Travels to other offices as needed for coverage;, • High School Diploma required; some higher education preferred;, • Knowledge of medical insurances preferred;, • Exceptional customer service skills required;, • Experience working with an EMR/PM required;, • Exceptional written, verbal and interpersonal communication skills;, • Highly organized with strong attention to detail;, • Quick thinker with ability to pivot in a fast-paced environment;, • Ability to multi-task in a high-volume environment is a must;, • Ability to travel to various OrthoNY locations if needed. Reliable transportation is essential.

Job DescriptionSalary: TBD Sheally Insurance Group is seeking a Commercial Lines Customer Service Representative. The successful candidate will be responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities. Duties and Essential Job Functions: • Provide service to existing clients related to updating policies, taking payments, answering questions, providing documentation., • Answer customer calls and correspondence regarding new or existing insurance policies and service all claims., • Support Commercial Lines team to review existing policies, review liability limits and exposures, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals., • Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in agency management system., • Collaborate with team members, answer questions, and participate in formal and informal meetings as needed., • Perform administrative duties as needed such as answering phones, opening mail, and greeting visitors., • Additional duties as assigned. Qualifications, Etc. • Hold an NC insurance license or being willing to obtain one in the first eight months of employment., • Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills., • Have strong sense of urgency, attention to detail, organization, multi- tasking, and follow up skills., • Have excellent time management skills with a personal accountability mindset., • Have technology and computer proficiency, including agency management systems and carrier website navigation.

Job DescriptionCompany Description TOMRA North America, is a top International Reverse Vending and Recycling Company. At Tomra transformation is at the heart of everything we do. We transform ideas & technology to create intelligent and pioneering tools to support a sustainable future. Job Description Bottle and Can Retrieval Centers is recruiting for a Full Time and Part Time Redemption Center Associate at our Clifton Park, NY Location $18/HR for full time $17/HR for part time Plus Tips Schedule Full Time Tues to Saturday 10 -6:30 --- Schedule Part time - Saturday to Tuesday Redemption Center Store Associates are responsible for assisting customers with their recyclable beverage containers. They will count the beverage containers manually or use technology to do this function. The customer service associate will also be responsible for using a cash register to complete customer transactions. ESSENTIAL DUTIES & RESPONSIBILITIES: • Assist our customers with recycling of bottles, cans and plastic beverage containers., • Process and store bottles and cans in an orderly fashion., • Ability to lift up to 25lbs, • Weekend Availability, • Basic math skills (addition, subtraction, multiplication), • Experience in customer service field, • Excellent Customer Service skills Pay: Starting at $17.00 per hour + generous CASH tips #indalb Qualifications QUALIFICATIONS: • Ability to lift up to 25lbs, • Weekend Availability, • Basic math skills (addition, subtraction, multiplication), • Experience in customer service field, • Excellent Customer Service skills, • Reliable transportation Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionDescription: This Part Time Customer Service Representative position will assist inbound callers with program inquiries and website utilization. Reliability and flexibility are both crucial for this role. Full training is provided! Regular Weekly Shifts: • Saturdays from 3:00pm to 8pm/close, • Sundays from 10:30am to 3:30pm, • Additional shifts may become available during the week as business needs arise, • Answer inbound calls and emails from system users, • Perform outbound calling to program participants for proactive assistance, • Provide user support with the goal of first-call resolution, drawing from training and assistive scripts, • Entering ticket information into a database, including issue/action/resolution, • Strong proficiency with computers, • Excellent customer service skills, • Excellent verbal communication skills, • Efficient, strong & professional written communication skills, • Work well independently and as part of a team, • Organized and detail oriented, • Strong ability to utilize resource documentation to provide inquiry resolutions, • High School Diploma or equivalent, • Clear/fluent English speaker with a positive demeanor, • Must be able to meet quality and customer experience expectations, • Ability to successfully complete training by meeting expectations for assessments, knowledge checks and applying content, • Must be reliable & flexible, • Must have a quiet, distraction-free work environment, • Sick Time, • All offers of employment for this and all positions at DiRAD Technologies are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates., • DiRAD participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S., • We are an equal opportunity employer. We do not discriminate based on race, creed, color, national origin, religion, sex, age, veteran status, disability, genetic information, gender identity, or any other protected class.

Job Description Newell Family Insurance Agency, LLC. has been proudly serving our community since 2020. Specializing in Property and Casualty insurance, we are a family-owned and operated independent agency located right on Main Street in our charming small town. Our team of four works closely together in an open office concept, fostering a collaborative and supportive environment. We enjoy monthly staff lunches, casual Fridays, and even have an office dog (hypoallergenic). The owner is actively involved in the community, emphasizing our commitment to hometown values and personalized service. We are seeking a Commercial Insurance Customer Service Representative to join our dedicated team. This full-time position offers a base salary of $50,000 per year dependent on experience and holding a NY State Property & Causalty Insurance License. We are willing to hire and train the right candidate with no insurance experience however at a starting salary of $40,000, in this role you will be a point of contact for our clients, providing them with exceptional service and support. You will assist with policy updates, handle general inquiries, take client payments, issue certificates and ensure that all documentation is processed accurately and efficiently. At Newell Family Insurance Agency, LLC, we value our employees and foster a supportive, hometown agency culture. If someone needs help, we are always there for each other. If you are looking to start or further your career in the insurance industry in a friendly and community-focused environment, we would love to hear from you. Apply today and become a part of our dedicated team! Benefits Annual Base Salary Based on Experience Paid Time Off (PTO) Health Insurance Hands on Training Retirement Plan Evenings Off Licensing Assistance Work-Life Balance Weekends Off Holidays Off Professional Development Continuing Education Opportunities Ongoing Training Seminars Professional Work Environment Team Building Activities Equipment Provided Paid Sick Leave Supplemental Insurance Personal Workspace 100% Paid Licensing Assistance Simple IRA w/ 3% Company Match Monday - Friday (8:30am - 5pm) Work Schedule Mon-Fri Schedule Career Growth Opportunities Responsibilities • Provide comprehensive insurance education and guidance., • Cultivates and maintains strong relationships with clients., • Process insurance policy payments accurately and efficiently., • Maintain accurate and up-to-date client records., • Prepare and issue insurance documents promptly and accurately., • Facilitate policy changes and updates based on client requests., • Licensing Requirements: You will be required to obtain a Property and Casualty License (if not already licensed). 100% Paid Licensing Assistance if needed., • Previous insurance experience is preferred. Preferred candidate would have 1-3 years of insurance industry experience or experience in office, banking, or Business-to-business service. While previous experience is preferred, we are willing to hire and train the right candidate without prior experience., • Proficient in Microsoft Office Suite, including Word and Excel., • Meticulous attention to detail in all tasks and responsibilities., • Comfortable navigating and using basic computer programs., • Collaborative and supportive team member who fosters a positive work environment., • Clear and effective communication skills, both written and verbal., • Strong analytical and problem-solving skills., • Demonstrates professionalism and respect in all interactions within the office environment.

Job Description About Us Trenchless Today is a leader in innovative trenchless technology and infrastructure solutions. We’re growing fast — and we’re looking for sharp, motivated individuals who thrive in fast-paced, goal-driven environments. If you’re a people-person who enjoys solving problems, booking appointments, and earning what you’re worth, we want to meet you. Position Overview As a Client Engagement Representative (CER), you’ll be on the front lines of customer communication — handling inbound inquiries, booking appointments, and re-engaging past clients to generate new business. This role is part Customer Service, part Business Development, and all about relationship-building, results, and opportunity. What You’ll Do Inbound Service Support * Handle a high volume of inbound and outbound calls with professionalism and urgency * Identify customer needs and deliver effective solutions based on their service goals * Build strong, trusting relationships through open and clear communication * Use internal systems to provide accurate information and document all interactions * Achieve performance targets, including sales goals, appointment bookings, and call handling metrics * Collaborate with team members to continuously improve customer satisfaction * Adapt to changing customer demands and priorities quickly and effectively Outbound Business Development * Conduct outreach to past clients from our 100,000+ customer database * Cold call and follow up with leads to generate new appointments and service opportunities * Schedule qualified appointments for our field or sales team * Track interactions and outcomes in our CRM system Collaboration & Follow-Through * Work closely with field operations, sales, and marketing * Support smooth handoffs and consistent customer experiences * Participate in team meetings, training, and process improvement Who You Are ✅ Excellent communicator – verbal, written, and over the phone ✅ Comfortable with high call volumes and outbound prospecting ✅ Organized and detail-oriented with strong follow-through ✅ Motivated by goals and performance incentives ✅ Previous experience in customer service, BDC/BDR, or sales is a plus Why Work With Us? * Uncapped earning potential with clear pay increases and bonuses * Supportive, fast-paced environment with a growing, respected company * Career growth – room to advance into team lead, sales, or marketing roles How to Apply Send your resume and a short message telling us why you’d be a great fit. We’re ready to train the right person — but you must bring the energy, drive, and customer-first mindset to succeed.

Job DescriptionSalary: TBD Sheally Insurance Group is seeking a Commercial Lines Customer Service Representative. The successful candidate will be responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities. Duties and Essential Job Functions: • Provide service to existing clients related to updating policies, taking payments, answering questions, providing documentation., • Answer customer calls and correspondence regarding new or existing insurance policies and service all claims., • Support Commercial Lines team to review existing policies, review liability limits and exposures, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals., • Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in agency management system., • Collaborate with team members, answer questions, and participate in formal and informal meetings as needed., • Perform administrative duties as needed such as answering phones, opening mail, and greeting visitors., • Additional duties as assigned. Qualifications, Etc. • Hold an NC insurance license or being willing to obtain one in the first eight months of employment., • Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills., • Have strong sense of urgency, attention to detail, organization, multi- tasking, and follow up skills., • Have excellent time management skills with a personal accountability mindset., • Have technology and computer proficiency, including agency management systems and carrier website navigation.

Job DescriptionBe Part of Our Exciting Team as a State Farm Agent Team Member! Are you an outgoing, customer-focused individual who loves working with the public? If so, a career with a State Farm independent contractor agent could be your perfect match! Our agents exclusively market State Farm insurance and financial service products, offering top-notch support to our clients. What You'll Do: • Build and Maintain Relationships: Connect with customers and provide follow-up support as needed., • Educate and Inform: Use a customer-focused, needs-based approach to explain insurance options., • Lead and Succeed: Generate leads, schedule appointments, identify customer needs, and market our products and services.What You'll Get:, • Comprehensive Benefits: Enjoy a Simple IRA, hourly pay plus commission/bonus, and paid time off (vacation and personal/sick days)., • Work-Life Balance: Benefit from flexible hours., • Career Growth: Explore opportunities for advancement within the agency.What We Need from You:, • Marketing Enthusiast: Interested in promoting products and services based on customer needs., • Excellent Communicator: Skilled in written, verbal, and listening communication., • People Person: Enjoy working with the public., • Detail-Oriented: Attentive to the finer details., • Problem Solver: Proactive in identifying and solving problems., • Tech-Savvy: Able to learn and use computer functions., • Team Player: Comfortable working in a collaborative environment.If you're driven to succeed and excited about this opportunity, apply now! Well reach out to you with the next steps in the interview process. If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job Description Are you a skilled communicator with a knack for navigating challenging situations? Are you ready to provide unparalleled service to households in need of solutions? Join our growing Household Services team as a Client Services Consultant and make an impact on our clients' lives in real time. About the Role: As a Client Services Consultant, you will be the front line of support and primary point of contact for our household clients. You will handle inquiries, provide guidance, and ensure the needs of our clients are met in a timely manner. Your ability to establish trust and rapport, while building strong relationships and effectively managing client expectations will be crucial to success in this role. What You'll be Doing: • Serve as the main liaison between clients and our company, establishing trust and rapport throughout the entire client lifecycle., • Address client inquiries and concerns promptly via phone, live chat and email, demonstrating patience and empathy., • Collaborate with internal teams to develop tailored solutions that meet client objectives., • Handle complex and delicate situations with professionalism and discretion., • Anticipate potential issues and proactively address client needs to maintain satisfaction., • Provide support during client onboarding, ensuring a smooth transition into our services., • Active Listening: You give full attention to what your clients are saying and asking, taking the time to understand and ask questions when appropriate., • Patience: You remain composed in challenging situations and provide thoughtful solutions., • Adaptability: You adjust your approach to meet the unique needs of each client and pivot when necessary., • Problem-Solving: You're resourceful in finding solutions that benefit both clients and the company., • Integrity: You handle sensitive information with the utmost discretion and professionalism., • Humility: You're not afraid to gracefully say "I don't know" yet quickly find a solution from a team member who does., • Minimum of 3 years of experience in client services, • Experience and comfort in a high-volume call environment, • Exceptional communication and interpersonal skills, both oral and written, • Ability to thrive under pressure and manage complex client interactions, • Proficiency in Microsoft Office Suite, CRM systems, phone etiquette, • Ability to navigate competing priorities and pivot when needed, • Associate degree or higher Ready to Make a Difference? If you're dedicated to handling the unique challenges of working with household clients while delivering exceptional service, we want to hear from you! Become part of a growing team that prides itself on being a solution as a cohesive unit by applying today to start your journey at GTM! What our Client Service Consultants receive: • You'll feel rewarded knowing you helped our clients be more successful in managing their people., • Generous Paid Time Off (PTO) policy. Plus you get your birthday off!, • 100k company Paid Life Insurance., • A full suite of health, dental, vision plans., • Company paid telehealth services., • Supplemental health plans., • 401k with company match., • Professional Development opportunities and reimbursement., • And really awesome co-workers that like to have fun and support each other!! About Us: GTM Payroll Services has specialized in easy-to-use payroll solutions ever since our founding in 1991. Our offerings for families with domestic workers include payroll management, tax filings, workers' compensation policies, and employee benefits like health insurance and 401(k) plans. For businesses, we offer a comprehensive suite of payroll, time and labor management, human resources, and insurance products that can easily adapt to any size or type of business. Our success is based on our industry-leading expertise and an extraordinary level of personal attention for each and every customer.

Job Description Welcome to Doug Neil Insurance Agency, located in the vibrant community of Clifton Park, New York. We are excited to invite applications for the position of a Highly Motivated Receptionist. Our agency is rooted in the essence of providing exceptional customer care and building lasting relationships with our clients. As a physical presence at our Clifton Park office, you will be the welcoming face of our agency, providing clients and visitors with a warm and inviting experience. You'll play a crucial role in ensuring smooth daily operations, assisting clients with inquiries, and facilitating communication between departments. We are searching for an individual who embodies positivity and enthusiasm, someone who enjoys engaging with people and thrives in a dynamic office environment. If you resonate with these values and are eager to contribute to a team that values relationships and professionalism, we would love to hear from you! Benefits Annual Base Salary + Bonus Opportunities Mon-Fri Schedule Responsibilities Client Interaction: Greet and welcome clients with a positive attitude, ensuring their first contact with Doug Neil Insurance Agency is warm and inviting. Phone: Greeting clients and verifying information. Administrative Support: Provide clerical support to the agency, including filing, data entry, and handling communication channels efficiently. Customer Service: Address client inquiries and direct them to appropriate team members, maintaining a high level of professionalism. Office Management: Assist in the day-to-day management of the office, ensuring it remains a welcoming and organized environment for both clients and staff. Requirements Education: High school diploma or equivalent required; associate degree preferred. Experience: Previous front desk or customer service experience is beneficial. Communication Skills: Strong verbal and written communication skills are essential. Interpersonal Skills: Ability to interact positively with clients and team members. Organizational Skills: Detail-oriented with strong multitasking abilities. Tech-Savvy: Basic proficiency in office software (e.g., MS Office Suite) and familiarity with CRM systems. Professionalism: Friendly demeanor with a polished and professional appearance. Reliability: Strong sense of time management and responsibility, ensuring consistent punctuality and attendance. Adaptability: Ability to handle various client inquiries and adapt to changing workload in a dynamic office environment.

Company Description As the global leader in health and wellness innovation since 1935, GNC motivates people to reach their goals with the most trusted and exciting selection of products in the industry. As #TeamGNC, we work hard to ensure that our consumers come first. We are always cultivating and collaborating on new ideas to bring innovative solutions to the forefront and testing new solutions to translate goals into action. Our team members are advocates for change and innovation. There is no greater gift than good health and no greater satisfaction than helping others to achieve it. Be a part of helping others to Live Well! About GNC Since 1935, GNC has been a global leader in health and wellness innovation, inspiring people to achieve their goals with a trusted and dynamic range of products. As #TeamGNC, we prioritize our consumers, constantly collaborating and developing new ideas to deliver cutting-edge solutions. Our team is passionate about driving change and turning aspirations into actions. We believe that good health is the greatest gift, and there's nothing more rewarding than helping others achieve it. Join us in empowering others to Live Well! What We're Looking For: GNC's Store Manager in Training (SMIT) position is a development focused role that is crafted to prepare an individual to manage their own store. Under the leadership of a Store Manager or District Manager, this hands-on program will teach you the skills and knowledge needed to successfully operate your own store, drive for results, and develop and lead your team. We are seeking a dynamic individual who embodies GNC's "Live Well" philosophy-living strong, living long, and living fit. At GNC, we celebrate the fact that everyone's journey to living well is unique. As a SMIT, you are part of team that is passionate about helping everyone win. With your understanding of business needs and passion for health and wellness, you find great excitement in offering tailored and innovative solutions to each customer. What You'll Do: This is a Full-Time Hourly Supervisory Position As a SMIT, we are invested in your growth and expect you to be as well. The SMIT role is a fast track to management, providing work assignments and training opportunities to prepare you for promotion from a SMIT to a Store Manager. As a SMIT you will learn and be expected to lead, coach, and support your team to provide exceptional service and guidance to our customers. Alongside a Store Manager or District Manager, you will oversee the daily operations of the store, including business performance, product management, and ensure your team has the tools to succeed. You will support your store as a management team member and lead in a manner that is consistent with GNC values and policies. In this key role, you'll represent the GNC brand by offering expert product knowledge and promoting our "Live Well" message to customers. • Responsible for actively engaging with your leader in training initiatives, projects, and goals to support you on your path to promotion during the program., • Responsible for supporting the total shopping experience, including visual and operational elements, current sales initiatives, and the customer relationship that leads to sales and repeat business, i.e. MYGNC Rewards., • Ability to achieve and exceed personal sales and productivity goals, while helping sales associates to realize their sales potential., • Ability to build strong teams, demonstrate leadership, and managerial skills, such as giving feedback to store associates regarding work performance on an on-going basis, recruiting, hiring, and performance management., • Opening, closing and operating the retail facility. Including, but not limited to cash handling, inventory count and deposits according to GNC procedures. Environmental Factors & Working Schedule: • Must be able to stand or walk for up to eight hours a day., • Frequent reaching and bending and twisting - below waist and above shoulders., • Frequently required to use repetitive hand-to-finger motions and reach with hands and arms., • Frequently lifting up to twenty pounds, occasionally lifting up to 40 pounds. Push/pull up to 20 lbs., • Ability to climb ladders, reach and bend., • Work in temperatures ranging from 50 - 85 degrees - especially in our stock room areas., • SMITs of mall and strip center stores must work at least two nights during the week until closing, one weekend night and one other night., • Strip center SMITs must also work a full shift on Saturdays., • Mall SMITs are expected to work peak business days including weekends (Saturday & Sunday)., • SMITs are expected to work a minimum of one full Sunday per month., • SMITs of downtown stores must also work during the lunch hour of 11am to 2pm Monday through Friday. Downtown SMITs must also work one night per week until closing if the store is open in the evening. SMITs of downtown stores are not required to work Saturdays.

We’re looking for a Remote Customer Service Rep to work collaboratively across teams and departments, support the preparation and delivery of goods or services, and gain knowledge of company offerings to better serve clients.Other duties include adapt to shifting priorities and business needs, man

We have an opening for a talented Amazon Customer Service Representative (Remote) to follow safety procedures and company policies, adapt to shifting priorities and business needs, and support the preparation and delivery of goods or services.

As a Customer Service Representative, you will be responsible for providing exceptional service and support to customers, including: respond to customer inquiries via phone & in person.Finance to provide billing and documentation.Project Managers to keep all deliverables moving down the pipeline on

Bring your energy to the role of Walmart Customer Service Representative (Remote) to adapt to shifting priorities and business needs, work collaboratively across teams and departments, and assist with organizing, stocking, and general upkeep.Other duties include support the preparation and delivery

This position is for a dedicated Airport Customer Service Rep, where you will manage simple records and enter information accurately, help organize and maintain a tidy workspace, and work with supervisors to meet daily goals.Additional duties include support returns and exchanges in a timely manner,

Take the next step in your career as our new American Airlines Customer Service Representative to provide excellent service to customers and team members, respond promptly to inquiries and resolve basic issues, and support the preparation and delivery of goods or services.

At MVP Health Care, we're on a mission to create a healthier future for everyone - which requires innovative thinking and continuous improvement. To achieve this, we're looking for aMember Operations Billing & Enrollment Associate to join #TeamMVP. This is the opportunity for you if you have a passion for commitment to serving the customer effectively, strong analytical and problem solving skills and the ability to prioritize multiple assignments with attention to detail. What's in it for you: • Growth opportunities to uplevel your career, • A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team, • Competitive compensation and comprehensive benefits focused on well-being, • An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work For in the NY Capital District, one of the Best Companies to Work For in New York, and an Inclusive Workplace. What's in it for you: • Growth opportunities to uplevel your career, • A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team, • Competitive compensation and comprehensive benefits focused on well-being, • An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work For in the NY Capital District , one of the Best Companies to Work For in New York , and an Inclusive Workplace . Qualifications you'll bring: • Associates degree preferred. Equivalent amount of education and related experience may be considered., • Two years accounts receivable experience (or related field) in a service capacity dealing directly with internal and/or external customers, including two years data entry experience., • Strong analytical and problem-solving skills., • Ability to prioritize multiple assignments and perform a variety of tasks with close attention to detail., • Excellent customer service/telephone skills and ability to deal with stressful phone calls in a calm and diplomatic manner., • Familiarity with healthcare benefits and/or medical terminology., • Excellent computer experience including MS Excel, MS Word., • Curiosity to foster innovation and pave the way for growth, • Humility to play as a team, • Commitment to being the difference for our customers in every interaction Your key responsibilities: • 1-2 years relevant insurance, medical or healthcare experience, • Experience with Facets Your key responsibilities: • This position serves under Member Operations, directly supporting the Customer Billing & Enrollment team. The role will be responsible for completing the team's daily workload, including enrollment, billing, and payment-related transaction processing, reconciliation, and research for all assigned accounts., • The individual will work closely with multiple internal departments to provide excellence in servicing all MVP customers, including member direct bill and employer group accounts. They will interact directly with MVP customers to ensure correct enrollment, billing, payment allocation, and collection activity., • Duties include accurately processing reconciliations and/or enrollment transactions daily, maintaining weekly and monthly Excel spreadsheets, processing terminations, multi-tasking projects, and completing contact service forms within the department. The individual must be able to collaborate as a team player or work independently., • Emphasis on discrepancy root cause determination and remediation. The role requires meeting departmental quality control standards and turnaround times., • This role also directly supports the cash team by processing check deposits on a regular basis in the Schenectady office., • Contribute to our humble pursuit of excellence by performing various responsibilities that may arise, reflecting our collective goal of enhancing healthcare delivery and being the difference for the customer. Where you'll be: Virtual; based out of Schenectady, NY or Rochester, NY Pay Transparency MVP Health Care is committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. MVP adheres to pay transparency nondiscrimination principles. Specific employment offers and associated compensation will be extended individually based on several factors, including but not limited to geographic location; relevant experience, education, and training; and the nature of and demand for the role. We do not request current or historical salary information from candidates. MVP's Inclusion Statement At MVP Health Care, we believe creating healthier communities begins with nurturing a healthy workplace. As an organization, we strive to create space for individuals from diverse backgrounds and all walks of life to have a voice and thrive. Our shared curiosity and connectedness make us stronger, and our unique perspectives are catalysts for creativity and collaboration. MVP is an equal opportunity employer and recruits, employs, trains, compensates, and promotes without discrimination based on race, color, creed, national origin, citizenship, ethnicity, ancestry, sex, gender identity, gender expression, religion, age, marital status, personal appearance, sexual orientation, family responsibilities, familial status, physical or mental disability, handicapping condition, medical condition, pregnancy status, predisposing genetic characteristics or information, domestic violence victim status, political affiliation, military or veteran status, Vietnam-era or special disabled Veteran or other legally protected classifications. To support a safe, drug-free workplace, pre-employment criminal background checks and drug testing are part of our hiring process. If you require accommodations during the application process due to a disability, please contact our Talent team at .

At MVP Health Care, we're on a mission to create a healthier future for everyone - which requires innovative thinking and continuous improvement. To achieve this, we're looking for a Social Worker, Medicaid Long Term Support Program to join #TeamMVP. If you have a passion for advocacy, community engagement and empowering individuals and families this is the opportunity for you. What's in it for you: * • Growth opportunities to uplevel your career, • A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team, • Competitive compensation and comprehensive benefits focused on well-being, • An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work for and one of the Best Companies to Work For in New York Qualifications you'll bring: • Licensed Social Worker in NYS, with demonstrated clinical experience and previous experience working with the Medicaid population. At least two years of case management experience required in long term services support., • Must have a NY state ID or driver's license., • Utilization review experience and experience completing authorizations in long term support services preferred., • Must be able to solve problems while exhibiting clinical judgment and realistic understanding of the current environment., • Previous experience required in situations demanding strict adherence to confidentiality., • Must be able to make independent decisions about appropriateness, resource utilization, and quality of care and an ability to follow regulatory requirements, • Must demonstrate understanding of clinical and psychosocial issues that may alter treatment or care plan and be able to demonstrate good judgment when dealing with emotionally charged situations, • Knowledge of member centric, motivational interviewing strategies, and strength-based models a plus, • Curiosity to foster innovation and pave the way for growth, • Humility to play as a team, • Commitment to being the difference for our customers in every interaction Your key responsibilities: • Provide MVP members enrolled in the Medicaid Long Term Support Program with the psychosocial support needed to cope with chronic, acute, or disabling conditions., • Telephonically assess, identify needs, coordinate, educate, case manage and/or coach members., • Services include providing member education and counseling, making necessary referrals to social service programs, and coordinating necessary services for MVP members in the Medicaid LTSS program., • Establish and maintain relationships with community agencies to provide contracted and alternative services when appropriate., • Refer members and/or families to community resources to assist in recovery from physical or long-term illness and to provide access to services such as financial assistance, legal aid, housing, or education., • Participate in discharge planning and care coordination meetings with multiple providers., • Collaborate with other professionals to evaluate patients' medical or physical condition and to assess member needs., • Monitor, evaluate, and record client progress according to measurable goals described in treatment and care plan., • Follow case management cases to successful completion using appropriate documentation., • Contribute to our humble pursuit of excellence by performing various responsibilities that may arise, reflecting our collective goal of enhancing healthcare delivery and being the difference for the customer. Where you'll be: Virtual in NYS Pay Transparency MVP Health Care is committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. MVP adheres to pay transparency nondiscrimination principles. Specific employment offers and associated compensation will be extended individually based on several factors, including but not limited to geographic location; relevant experience, education, and training; and the nature of and demand for the role. We do not request current or historical salary information from candidates. MVP's Inclusion Statement At MVP Health Care, we believe creating healthier communities begins with nurturing a healthy workplace. As an organization, we strive to create space for individuals from diverse backgrounds and all walks of life to have a voice and thrive. Our shared curiosity and connectedness make us stronger, and our unique perspectives are catalysts for creativity and collaboration. MVP is an equal opportunity employer and recruits, employs, trains, compensates, and promotes without discrimination based on race, color, creed, national origin, citizenship, ethnicity, ancestry, sex, gender identity, gender expression, religion, age, marital status, personal appearance, sexual orientation, family responsibilities, familial status, physical or mental disability, handicapping condition, medical condition, pregnancy status, predisposing genetic characteristics or information, domestic violence victim status, political affiliation, military or veteran status, Vietnam-era or special disabled Veteran or other legally protected classifications. To support a safe, drug-free workplace, pre-employment criminal background checks and drug testing are part of our hiring process. If you require accommodations during the application process due to a disability, please contact our Talent team at .

At MVP Health Care, we're on a mission to create a healthier future for everyone - which requires innovative thinking and continuous improvement. To achieve this, we're looking for a Pharmacy Specialist to join #TeamMVP. This is the opportunity for you if you have a passion for accuracy, collaboration, and healthcare. What's in it for you: • Growth opportunities to uplevel your career, • A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team, • Competitive compensation and comprehensive benefits focused on well-being, • An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work For in the NY Capital District, one of the Best Companies to Work For in New York, and an Inclusive Workplace. Qualifications you'll bring: • AAS degree preferred, or equivalent combination of education and experience required., • Weekend work on a regular or rotating basis as assigned, • Holiday work on a rotating basis as assigned, • Daily hours range from 8:30 - 5:00 pm or 9:30 - 6:00 pm as assigned., • Strong written and verbal communication skills using different tools (email, fax, phone, etc.), • Strong data entry skills with superior attention to detail, • Moderate to strong computer literacy with proficiency in MS Word, Excel, and Outlook, • Ability to work independently in a team environment with desire to help others, • Strong desire to learn, improve and adhere to complex processes as defined, • Excellent customer service skills and ability to deal with stressful calls in a professional manner, • Curiosity to foster innovation and pave the way for growth, • Humility to play as a team, • Commitment to being the difference for our customers in every interaction Your key responsibilities: • This position will help licensed pharmacists take care of many of the daily operations of the pharmacy department, • Having knowledge of pharmacy benefits for MVP's multiple lines of business, formularies, and policies, • Managing incoming faxes requesting drug coverage, • Determining eligibility and evaluating pre-authorization requirements using multiple systems, • Obtaining additional information and initiating cases for review when appropriate for multiple lines of business, • Preparing cases for review by Pharmacists, • Requesting additional clinical information for case completion from provider via verbal and fax requests, • Completing case files by creating member/provider written notifications and making outgoing calls to provide members/providers with determinations, • Ensures that regulatory timeframes are met using learned knowledge and daily tracking, • Loading different types of authorizations and testing for accuracy, • Contribute to our humble pursuit of excellence by performing various responsibilities that may arise, reflecting our collective goal of enhancing healthcare delivery and being the difference for the customer. Where you'll be: Location: Virtual within New York State Pay Transparency MVP Health Care is committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. MVP adheres to pay transparency nondiscrimination principles. Specific employment offers and associated compensation will be extended individually based on several factors, including but not limited to geographic location; relevant experience, education, and training; and the nature of and demand for the role. We do not request current or historical salary information from candidates. MVP's Inclusion Statement At MVP Health Care, we believe creating healthier communities begins with nurturing a healthy workplace. As an organization, we strive to create space for individuals from diverse backgrounds and all walks of life to have a voice and thrive. Our shared curiosity and connectedness make us stronger, and our unique perspectives are catalysts for creativity and collaboration. MVP is an equal opportunity employer and recruits, employs, trains, compensates, and promotes without discrimination based on race, color, creed, national origin, citizenship, ethnicity, ancestry, sex, gender identity, gender expression, religion, age, marital status, personal appearance, sexual orientation, family responsibilities, familial status, physical or mental disability, handicapping condition, medical condition, pregnancy status, predisposing genetic characteristics or information, domestic violence victim status, political affiliation, military or veteran status, Vietnam-era or special disabled Veteran or other legally protected classifications. To support a safe, drug-free workplace, pre-employment criminal background checks and drug testing are part of our hiring process. If you require accommodations during the application process due to a disability, please contact our Talent team at .

At MVP Health Care, we're on a mission to create a healthier future for everyone - which requires innovative thinking and continuous improvement. To achieve this, we're looking for an Associate, Integrated Care to join #TeamMVP. If you have a passion for collaboration, patient-centered care, and system improvement this is the opportunity for you. What's in it for you: • Growth opportunities to uplevel your career, • A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team, • Competitive compensation and comprehensive benefits focused on well-being, • An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work For in the NY Capital District, one of the Best Companies to Work For in New York, and an Inclusive Workplace. Qualifications you'll bring: • High School Diploma required., • Two years of administrative office experience required., • Strong interpersonal skills to communicate with members, providers, and cross-departmental teams., • Demonstrated proficiency in Microsoft Suite (Outlook, Word, Excel, SharePoint, Teams)., • Excellent verbal and written communication skills., • Detail-oriented with strong organizational and time management skills., • Ability to work independently and prioritize multiple assignments., • Curiosity to foster innovation and pave the way for growth, • Humility to play as a team, • Commitment to being the difference for our customers in every interaction Your key responsibilities: • Receive and review medical documentation for completeness; conduct outreach to medical offices and send fax communications as needed., • Coordinate the completion of authorizations for UAS Assessments with vendors, ensuring all regulatory requirements are met., • Participate in planning activities with the Case Management Team to ensure services are in place; communicate with vendors to resolve service barriers., • Organize administrative processes to expedite approvals for membership in caseload., • Provide follow-up for submission of documentation required to authorize services; liaise with vendors, members, and case managers as needed., • Maintain strong working knowledge of regulatory standards and compliance requirements related to LTSS., • Manage the LTSS phone queue while handling multiple assignments simultaneously., • Confirm member eligibility; coordinate with the Enrollment Eligibility Team and submit service forms to reinstate or terminate member coverage; document all actions in the Health Management Platform., • Work effectively on weekly and monthly reports and provide necessary follow-up., • Support LTSS programs by performing and documenting case management enrollment administrative functions, including case tracking, record keeping, coordination of member mailings, and clear documentation in the Health Management Platform., • Other duties as assigned by leadership., • Contribute to our humble pursuit of excellence by performing various responsibilities that may arise, reflecting our collective goal of enhancing healthcare delivery and being the difference for the customer. Where you'll be: Virtual in NYS Pay Transparency MVP Health Care is committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. MVP adheres to pay transparency nondiscrimination principles. Specific employment offers and associated compensation will be extended individually based on several factors, including but not limited to geographic location; relevant experience, education, and training; and the nature of and demand for the role. We do not request current or historical salary information from candidates. MVP's Inclusion Statement At MVP Health Care, we believe creating healthier communities begins with nurturing a healthy workplace. As an organization, we strive to create space for individuals from diverse backgrounds and all walks of life to have a voice and thrive. Our shared curiosity and connectedness make us stronger, and our unique perspectives are catalysts for creativity and collaboration. MVP is an equal opportunity employer and recruits, employs, trains, compensates, and promotes without discrimination based on race, color, creed, national origin, citizenship, ethnicity, ancestry, sex, gender identity, gender expression, religion, age, marital status, personal appearance, sexual orientation, family responsibilities, familial status, physical or mental disability, handicapping condition, medical condition, pregnancy status, predisposing genetic characteristics or information, domestic violence victim status, political affiliation, military or veteran status, Vietnam-era or special disabled Veteran or other legally protected classifications. To support a safe, drug-free workplace, pre-employment criminal background checks and drug testing are part of our hiring process. If you require accommodations during the application process due to a disability, please contact our Talent team at .

At MVP Health Care, we're on a mission to create a healthier future for everyone - which requires innovative thinking and continuous improvement. To achieve this, we're looking for a Professional, Sales Rep - Medicare Inside Sales to join #TeamMVP. This is the opportunity for you if you have a passion for health equity, strategic engagement, and serving your community, this is the opportunity for you. What's in it for you: • Growth opportunities to uplevel your career, • A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team, • Competitive compensation and comprehensive benefits focused on well-being, • An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work For in the NY Capital District, one of the Best Companies to Work For in New York, and an Inclusive Workplace. Qualifications you'll bring: • An Associate's degree in Marketing, Sales, Communications or related field, or equivalent combination of education and related experience., • The availability to work full-time in a virtual capacity, with flexibility to travel and attend off-site assignments., • NYS and CT LAH Health Insurance license (required within 4 weeks of training prior to selling)., • Strong written and verbal communication skills, with excellent sales and customer service abilities., • Experience in customer service, healthcare or health insurance, and/or call center environments preferred., • Curiosity to foster innovation and pave the way for growth, • Humility to play as a team., • Commitment to being the difference for our customers in every interaction. Your key responsibilities: • Set sales appointments and recruit attendance at group sales meetings., • Respond to benefit inquiries and complete online enrollment applications for MVP Medicare prospects., • Provide clear, complete, and accurate information about product benefits, policies, and procedures., • Qualify each prospect according to departmental and federal guidelines., • Meet accessibility and quality goals such as average speed of answer and abandonment rate., • Document complete and accurate prospect records in CRM., • Process all appointments, registrations, and requests for information., • Meet individual and team membership goals., • Follow company and federal sales and marketing guidelines in all interactions., • Contribute to our humble pursuit of excellence by performing various responsibilities that may arise, reflecting our collective goal of enhancing healthcare delivery and being the difference for the customer. Where you'll be: Virtual within NYS Pay Transparency MVP Health Care is committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. MVP adheres to pay transparency nondiscrimination principles. Specific employment offers and associated compensation will be extended individually based on several factors, including but not limited to geographic location; relevant experience, education, and training; and the nature of and demand for the role. We do not request current or historical salary information from candidates. MVP's Inclusion Statement At MVP Health Care, we believe creating healthier communities begins with nurturing a healthy workplace. As an organization, we strive to create space for individuals from diverse backgrounds and all walks of life to have a voice and thrive. Our shared curiosity and connectedness make us stronger, and our unique perspectives are catalysts for creativity and collaboration. MVP is an equal opportunity employer and recruits, employs, trains, compensates, and promotes without discrimination based on race, color, creed, national origin, citizenship, ethnicity, ancestry, sex, gender identity, gender expression, religion, age, marital status, personal appearance, sexual orientation, family responsibilities, familial status, physical or mental disability, handicapping condition, medical condition, pregnancy status, predisposing genetic characteristics or information, domestic violence victim status, political affiliation, military or veteran status, Vietnam-era or special disabled Veteran or other legally protected classifications. To support a safe, drug-free workplace, pre-employment criminal background checks and drug testing are part of our hiring process. If you require accommodations during the application process due to a disability, please contact our Talent team at .

At MVP Health Care, we're on a mission to create a healthier future for everyone - which requires innovative thinking and continuous improvement. To achieve this, we're looking for a Director of Product, Service and Growth Digital Experience to join #TeamMVP. This is the opportunity for you if you have a passion for customer experience, service strategy and human-centered design. What's in it for you: • Growth opportunities to uplevel your career, • A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team, • Competitive compensation and comprehensive benefits focused on well-being, • An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work For in the NY Capital District, one of the Best Companies to Work For in New York, and an Inclusive Workplace. Qualifications you'll bring: • Bachelor's degree in business administration, Computer Science or related field or relevant work experience., • Minimum of 5 years of hands-on experience working on a product team, preferably with direct experience as a Product Manager., • Previous management/leadership experience required including leading teams and demonstrated collaboration within the organization., • Strong visionary leadership with the ability to inspire and motivate teams., • Strong motivation to enhance internal customer experience and improve operational efficiency drives innovation., • Ability to navigate complex organizational structures and build consensus among diverse stakeholder groups., • Understanding of agile methodologies and scrum framework, familiarity with scaled agile framework (SAFe) and experience with backlog management/agile development tools (e.g. Jira, Azure DevOps)., • Humility to play as a team., • Commitment to being the difference for our customers in every interaction, • Excellent communication, problem-solving, and adaptability skills., • Hands-on approach to managing product roadmaps and collaborating with cross-functional teams for successful launches., • Curiosity to foster innovation and pave the way for growth. Your key responsibilities: • Develop and establish product strategies across a suite of enterprise digital products, including those for customers, providers, employers, brokers and employees, ensuring alignment with business objectives and market needs., • Guide and manage a team of product managers across multiple digital product experience domains, fostering a culture of continuous improvement and innovation to evolve our digital product offerings., • Mentor and develop product managers to support their career growth, providing guidance, feedback, and opportunities for professional development., • Manage the development of product roadmaps that integrate customer insights and business strategy, supported by both qualitative and quantitative data, to drive product success and market competitiveness., • Collaborate closely with senior leaders on the Digital (IT) team to manage strategic prioritization decisions based on execution capacity and business impact., • Work across the business to assess opportunities for leveraging the product model to support business transformation and drive organizational growth., • Identify and manage key metrics or performance indicators for our digital products, ensuring they align with business goals and drive actionable insights., • Analyze product analytics and key performance indicators, providing actionable recommendations to improve digital product adoption, satisfaction, and overall performance., • Collaborate across the organization to support and evaluate vendor and partner decisions that integrate with our digital products, ensuring seamless and effective partnerships., • Contribute to our humble pursuit of excellence by performing various responsibilities that may arise, reflecting our collective goal of enhancing healthcare delivery and being the difference for the customer., • Continuously seek opportunities to enhance user experience and operational efficiency by leveraging advanced technologies and innovative solutions. Hybrid to Schenectady, NY Pay Transparency MVP Health Care is committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. MVP adheres to pay transparency nondiscrimination principles. Specific employment offers and associated compensation will be extended individually based on several factors, including but not limited to geographic location; relevant experience, education, and training; and the nature of and demand for the role. We do not request current or historical salary information from candidates. MVP's Inclusion Statement At MVP Health Care, we believe creating healthier communities begins with nurturing a healthy workplace. As an organization, we strive to create space for individuals from diverse backgrounds and all walks of life to have a voice and thrive. Our shared curiosity and connectedness make us stronger, and our unique perspectives are catalysts for creativity and collaboration. MVP is an equal opportunity employer and recruits, employs, trains, compensates, and promotes without discrimination based on race, color, creed, national origin, citizenship, ethnicity, ancestry, sex, gender identity, gender expression, religion, age, marital status, personal appearance, sexual orientation, family responsibilities, familial status, physical or mental disability, handicapping condition, medical condition, pregnancy status, predisposing genetic characteristics or information, domestic violence victim status, political affiliation, military or veteran status, Vietnam-era or special disabled Veteran or other legally protected classifications. To support a safe, drug-free workplace, pre-employment criminal background checks and drug testing are part of our hiring process. If you require accommodations during the application process due to a disability, please contact our Talent team at .

PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM! Retail Store Manager About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets; we’re obsessed with our people too. Our values are rooted in unconditional love—a lesson we learn from our pets—and staying united together. We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves. Benefits that benefit you Take care of yourself and your family members—whether they be two-legged or four, have feathers, fur or fins. Enjoy true rewards (plus lots of warm, fuzzy feelings)! Check out some of our awesome offerings: • Paid bi-weekly, • Health benefits: medical, dental, vision, • 401k, • Tuition assistance, • Associate discounts and perks, • Paid time off for fulltime associates, • Career pathing PetSmart’s Store Leader has leadership oversight of the safety of people and pets, pet parent experience, operational execution, financial outcomes, and all human resource functions within all areas of the store. This role is expected to provide exemplary leadership for the store by driving the company culture and strategies, achieving targeted results, championing exceptional pet parent service and efficient execution of the store’s daily business while upholding the company’s vision, mission, values, and strategy within the store. ESSENTIAL RESPONSIBILITIES Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: People Leadership: • Responsible for employment decisions such as recruiting, interviewing, hiring, coaching, and terminating., • Builds an open-door culture in the store by engaging and listening to associates. Responsible for leveraging the Voice of Associate tool to listen to and respond to associate feedback., • Accountable for creating and posting the schedule for the entire store after receiving input from Experience and Process Leader., • Facilitates the associate experience and supports associate development. This includes but is not limited to associate reviews, recognition, team activities, labor management, training, onboarding, mentoring and succession planning., • Delegates effectively and empowers others to succeed; challenges others to reach their full potential and encourages them to retain ownership for their results., • Cascades information to associates and adjusts team priorities to meet goals and commitments., • Ensures continued alignment and responds effectively to a changing environment., • Address and administer associate complaints and grievances., • Recognizes and celebrates associates driving overall associate engagement., • Leads the associate and pet parent experience at all levels and ensures pets in our care are safe and healthy., • Accountable for the pet parent experience and outcomes conducted over the telephone, in person or online, and responding to general and escalated pet parent concerns., • Builds a store environment that is focused on consistently delivering an exceptional, positive in-store pet parent and associate experience., • Evaluates operations and seeks opportunities to continuously improve processes and services., • Collaborates and partners with the Store Leadership team to ensure efficient and effective outcomes of in-store and community events including partnering with local adoption groups., • Maintains store standards and leads a culture of empowerment by ensuring compliance with our policies and procedures (P&Ps) and code of ethics for themselves and their team., • Responsible for conducting monthly Core and Services Walks to validate proper execution of policies and procedures., • Prioritizes and ensures a safe environment for our associates, pets, and pet parents., • Ensures compliance with all inventory management tools to guarantee appropriate levels of in-stock are available to all pet parents., • Communicates business and financial objectives to other leaders within the store., • Responsible for reviewing in-store cameras to assess safety practices, associate behaviors and assess risk. Follow up with associates and leaders with coaching and accountability as appropriate., • Responsible for taking immediate action and reports when a sick/injured pet is identified in the store; transport to the vet as needed., • Deliver corporate strategy and profitability goals by executing the direction set leadership., • Responsible for analyzing, root cause and responding to a variety of reporting in all areas of the store. Communicates business results to leaders and associates; creating improvement plans where needed, • Identifies and drives opportunities to grow the business, recognizes business successes and holds associates accountable in achieving store P&L expectations such as sales and shrink targets., • Manages expenses such as labor and supplies and any other relevant store metrics., • Leverages home office partners and resources to submit and follow up on store related work orders and purchase card allocation., • Creates and posts schedules for the entire store., • Accountable for processing payroll weekly and managing labor within a budget., • Executes daily, weekly, and monthly reporting and paperwork as required by the Company., • 4-6 years of retail leadership or experience in a customer-focused environment., • Full time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed, • Proficiency in computer applications., • Strong written and verbal communication skills., • Ability to react under pressure and maintain composure., • Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception. Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom—you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets. We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now! *This listing is not an indication that the position is currently open or available. We are continually looking to build a strong network of talented candidates to join our organization and are always accepting applications. Feel free to contact your local PetSmart store to check on which roles they are actively hiring for. This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. This position is also eligible for benefits as described at ___. PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial, or local law. Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law) For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law

Go Healthcare is seeking a travel nurse RN CVOR for a travel nursing job in Schenectady, New York. • Specialty: CVOR, • Discipline: RN, • Duration: 13 weeks, • 37 hours per week, • Shift: 8 hours, days Go Healthcare Staffing focused on providing personalized, high-touch service, ensuring that each traveler is treated as an individual, not just a number. With more than 10 years of experience, our company emphasizes strong customer service, and a hands-on approach to recruitment and onboarding. Go Healthcare Staffing is a Woman-Owned, Joint Commission-certified agency based in Charlotte, NC, specializing in connecting registered nurses, allied health professionals, and therapists with travel assignments across the U.S. Our dedicated team prides itself on offering competitive pay, benefits, and 24/7 support, aiming to create lasting relationships with healthcare travelers.

The Business Solutions Support Specialist at Healthy Alliance plays a vital role in providing end-user support and ensuring end-user satisfaction through excellent customer service. Collaborating with internal and external stakeholders (such as system vendors), the Business Solutions Support Specialist will work to maintain the usability and effectiveness of business solutions. Responsibilities and Duties • Serve as the primary point of contact for end-users, providing technical support for business solutions., • Manage and maintain ticketing systems to track, prioritize, and document user requests and resolutions., • Ensure all support requests are addressed within defined service-level agreements (SLAs)., • Troubleshoot problems and escalate issues to the appropriate technical teams., • Work with internal technical teams and vendors to resolve issues., • Maintain subject matter expertise to enhance support services and ability to identify issues., • Offer guidance and training to end-users on best practices and advanced features of business solutions., • Identify support trends and make recommendations to improve system effectiveness and user satisfaction., • Support the development and maintenance of training documentation and resources., • Participate in business solution testing. QUALIFICATIONS Education • Associates degree in a related field required. Equivalent work experience in a related field may be considered in lieu of degree requirements., • Continued education certification in a related field a plus. Professional Work Experience • 1-3 years of experience in business solutions, systems administration and/or technical support., • Demonstrated ability to manage multiple inquiries seamlessly and proficiency in using systems to document and follow up on user interactions efficiently., • Experience with business solutions, including but not limited to, the following preferred., • Customer relationship management (CRM) platforms (Dynamics 365 Sales is a plus), • Learning Management Systems, • VOIP and Contact Center Systems (Zoom Contact Center is a plus), • Referral platforms, • Transportation Management Systems (TMS), • Electronic Health Records/Case Management Systems, • Revenue Cycle Management systems, • Project management tools, • Form builder tools, • E-signature and contracting tools, • Cloud-based vendor licensed products, • Flowchart & diagramming applications (Visio), • Experience in health care or social care service industries a plus. Skills, Knowledge, and Abilities • Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook, SharePoint)., • Strong computer literacy with the ability to quickly learn new products., • Strong attention to detail., • Excellent interpersonal and customer service skills., • Strong analytical and problem-solving skills., • Excellent time management skills., • Excellent written and verbal communication skills., • Demonstrates a strong work ethic and desire to learn., • Strong adaptability and capacity to work in a fast-paced environment with competing demands, organizational changes, and new responsibilities., • Perform all work in accordance with Healthy Alliances Core Competencies and Values.

Are you looking for a company with unlimited compensation opportunity, weekly pay, and advancement to management roles? Leaf Home Stairlift, a division of Leaf Home LLC is looking to grow our team of Outside Sales Representatives TODAY! Why Work with Leaf Home Stairlift? Working with Leaf Home Stairlift is more than just another job - it is an opportunity to earn a sizable and consistent income, the freedom to grow your career on your terms, and a chance to put down roots in your community. We will supply you with pre-qualified leads and the tools for success so you can set out and start earning!! You'll be helping homeowners by introducing them to the best Stair Lifts on the market. Demonstrate a product that sells itself with pre-set appointments that are provided to you! Our highly successful, multi-channel lead generation platform provides you with high-converting, and quality pre-set sales appointments. What’s in it for me?  Prequalified scheduled leads – We provide all the quality leads you want; you just close the sale  Superior product – Our products are factory direct…there is no comparison!  Financial Freedom – Earn an average of $100k+ in the first year…Our top rep earned $250k in 2023!!  Weekly Pay – We pay weekly through direct deposit, so no more waiting weeks or months to be paid  Advancement – Endless opportunity for growth and advancement (95% of our Sales Operations Managers start as Sales Reps) Essential Duties and Responsibilities:  Meet with prospective customers using established sales methodology to educate, consult, inform, and sell!  Responsible for using established sales methodology to sell customers the proper product that fits their needs  Develop a rapport and conversation with the customer to facilitate one visit close  Leverage industry-leading product samples, support, and technology to assist you in closing the sale  Commitment to an outstanding customer service experience from beginning to end  Excellent communication and organizational skills  Energetic and engaging interpersonal skills with the drive to succeed  Ability to overcome objections in the sales process  Travel within the assigned territory based on provided and self-generated leads

Job Description OrthoNY is looking for a compassionate and skilled Medical Assistant to join our dedicated team. As a Medical Assistant, you will play a key role in supporting our physicians and ensuring the highest quality of care for our patients. Our Medical Assistant roles offer a unique opportunity to work in a dynamic and collaborative environment where you can make a real difference in patients' lives. If you are passionate about healthcare and looking for a rewarding role in a leading orthopedic practice, apply today! General Description: This Medical Assistant position provides both administrative and clinical support in patient registration, rooming, demographic and medical data collection as well as patient checkout including appointments, discharge information and payment under the supervision of a provider. Essential Duties and Responsibilities: • Greeting patients promptly and professionally;, • Assisting patients with the registration process including but not limited to assistance with collecting required patient information, medical history, relevant documents, and electronic signatures;, • Preparing the patient for the exam by performing preliminary tests, as needed;, • Reporting relevant information to the provider;, • Assisting the provider with patient care as requested;, • Performing scribe duties, as needed;, • Reviewing treatment procedures with patients;, • Assisting in ordering tests/retrieving results;, • Reviewing discharge instructions;, • Bracing & brace measurements under the supervision of a licensed professional;, • Collecting any patient payments and scheduling follow up appointments, if required;, • Balancing and closing a journal each day, when applicable;, • Maintains a high level of confidentiality and complies with HIPAA standards;, • High school diploma or equivalent required;, • Medical Assistance Certification or Degree in the Sciences preferred, • 1-3 years of experience in a medical setting preferred;, • Excellent communication and customer service skills;, • Strong data entry skills;

We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. The hours are completely flexible and no previous experience is necessary. Be able to work 15-25 hours per week and commit to a certain routine.

Job Description Pride Health is hiring a phlebotomist to support our client’s medical facility based in Clifton Park, NY 12065 This is a 3-month assignment with the possibility of a contract-to-hire opportunity and a great way to start working with a top-tier healthcare organization! Job Title: Phlebotomist Location: Clifton Park, NY 12065 Duration: 3-4 Months+ Pay rate: $20.50 -$22.34 Schedule: 7a-4p M-F every other Saturday 7a-11a *Pay rate is based on years of experience and educational qualifications. Key Responsibilities: Draw blood samples skillfully and safely, ensuring accuracy and compliance with established practices. Provide coverage across multiple locations, adapting to various roles as needed. Act as a mentor and resource for new employees, offering effective onboarding services. Collaborate with staff on-site and provide regular input to group leads or supervisors. Engage with customers, particularly in complex or high-volume practices, demonstrating exceptional customer service and communication skills. Manage multiple priorities in a fast-paced environment. Required Qualifications: Education: High school diploma or equivalent; medical assistant or paramedic training preferred. Certification: Phlebotomy certification preferred (required in CA, NV, and WA). Experience: Minimum of 5 years in phlebotomy, including pediatric, geriatric, and capillary collections. At least 3 years in a Patient Service Center (PSC) or In-Office Phlebotomy (IOP) environment they were preferred. Customer service experience in a retail or service setting is preferred. Keyboard/data entry skills. Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors. Company DescriptionPride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts.Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts.

Job Description Join the Doug Neil Insurance Agency, a dedicated team committed to providing top-tier insurance solutions to our valued clients in the heart of Clifton Park, New York. As an Insurance Administrative Professional, you play a crucial role in ensuring the seamless operation of our office. This in-person position is perfect for someone who thrives in a dynamic, fast-paced environment and is passionate about delivering exceptional service. We are looking for a proactive individual who can manage administrative tasks with precision and poise, contributing to the overall efficiency of our team. At Doug Neil Insurance Agency, we pride ourselves on fostering a positive and inviting workplace where every team member is valued and encouraged to grow. If you are organized, detail-oriented, and enthusiastic about making a meaningful impact, we invite you to become an integral part of our family. Join us to support our mission of providing outstanding insurance services while advancing your own professional journey. Benefits Annual Base Salary + Commission + Bonus Opportunities Mon-Fri Schedule Responsibilities Client Assistance: Greet clients as they arrive, setting a positive and welcoming tone. Data Management: Accurately input, update, and manage client information and policy documents in the agencys database. Schedule Coordination: Efficiently manage appointments and meetings, ensuring optimal time management for the team. File Organization: Maintain a well-organized filing system for both physical and digital records. Communication: Handle phone calls, emails, and face-to-face inquiries, providing clients with prompt and accurate information. Office Supplies: Monitor and manage office supplies, ensuring necessary materials are readily available for the team. Policy Support: Assist in the preparation and processing of insurance policy documents and customer correspondence. Requirements Education: High School Diploma or equivalent required, Associate's degree preferable. Experience: Prior experience in an administrative role, preferably within the insurance sector. Organizational Skills: Strong organizational skills with a keen attention to detail. Communication: Excellent verbal and written communication skills. Tech Proficiency: Proficient in MS Office and familiar with CRM systems. Customer Service: Demonstrated customer service skills and a client-focused approach. Flexibility: Ability to multitask and manage priorities efficiently.

Job Description Join the Doug Neil Insurance Agency, a reputable name in the insurance industry nestled in the vibrant community of Clifton Park, New York. We pride ourselves on offering personalized insurance solutions to our clients and are seeking a motivated Personal Lines Account Manager to become a crucial part of our dedicated team. In this role, you will have the opportunity to work directly within our office, fostering meaningful connections with clients while ensuring they receive the best coverage options tailored to their needs. We aim to create a welcoming and supportive environment where your expertise and enthusiasm contribute significantly to our teams success. If you are looking to advance your career in insurance sales, thrive on building relationships, and wish to be part of a community-focused agency, Doug Neil Insurance Agency is your ideal workplace. Step into a position where positivity meets progress, and apply your skills to make a real impact in the lives of those we serve. Benefits Annual Base Salary + Commission + Bonus Opportunities Mon-Fri Schedule Hands on Training Career Growth Opportunities Responsibilities Client Interaction: Maintain and manage a portfolio of personal line accounts, ensuring that their insurance needs are consistently met and their inquiries are handled efficiently. Account Management: Oversee policy renewals, modifications, and billing entries; ensure that client files are maintained accurately and comprehensively. Customer Service Excellence: Deliver exceptional service to all clients by addressing their concerns, resolving issues promptly, and providing tailored insurance solutions. Sales Support: Assist in identifying potential sales opportunities within the current client base and support efforts to secure new business through referrals. Record Keeping: Ensure all documentation is up-to-date and filed correctly, complying with industry standards and regulations. Continuous Improvement: Stay informed about changes and trends in the insurance industry to provide clients with the most current advice and services. Requirements Licensing: Active New York State Property & Casualty License required. Experience: Demonstrated experience in insurance sales, particularly within personal lines, is essential. Communication Skills: Excellent verbal and written communication skills required for effective client interactions. Customer-Centric: Strong dedication to providing outstanding customer service and meeting client expectations. Organizational Skills: High level of organization and attention to detail to manage multiple accounts efficiently. Team Integration: Ability to work collaboratively within a team environment, fostering positive relationships. Technology Proficient: Competency in using insurance software and other related technology tools.

Job Description Join Our Team as an Insurance Associate! Are you passionate about helping others, skilled in customer service, and knowledgeable in insurance? We're looking for an Insurance Associate to become an essential part of our dynamic team! This role is perfect for someone proactive, detail-oriented, and ready to support our clients and account managers in delivering top-notch service. Why You'll Love This Role As our Insurance Associate, you'll be the friendly, first point of contact for clients, guiding them through their insurance journey-from policy inquiries to the initial stages of claims. You'll assist with applications, renewals, and policy amendments, ensuring every client interaction is seamless and positive. Key Responsibilities: • Act as the initial touchpoint for client inquiries, connecting clients to account managers when needed., • Assist in policy applications, renewals, and amendments, ensuring accuracy in all documents., • Provide client guidance on claims documentation, coordinating with claims adjusters., • Support account managers by preparing quotes, gathering necessary information, and facilitating timely responses., • Maintain client records, organize documents, and manage client appointment scheduling., • Address client billing questions, process payments, and follow up on outstanding balances. What We're Looking For: • Insurance Know-How: Experience with personal and commercial lines insurance., • Customer Focus: Strong communication skills and a commitment to exceptional service., • Tech-Savvy: Proficiency in Microsoft Office Suite and experience with EPIC management software., • Team Player: Ability to multitask, prioritize, and thrive in a fast-paced environment. Qualifications: • Education & Experience: Associate's degree or equivalent experience; 2+ years in insurance, sales support, or customer service., • Added Advantage: AMS 360 experience; State insurance license preferred or willingness to obtain. Perks of the Role • Professional Growth: Opportunities to keep up-to-date on industry information and new products., • Creative Environment: Contribute ideas to enhance the client experience., • Supportive Culture: Join a team that values your input and encourages your success. If you're ready to bring your insurance knowledge and client-focused approach to a role where you make a difference every day, we want to hear from you!