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Join Patrique Mercier Recruitment JP and elevate your career in the bustling financial sector of Athens, Greece! We are seeking motivated Italian-speaking customer service representatives to play a crucial role in assisting our clients with their inquiries in the finance industry. This is an incredible opportunity to work in one of Europe’s most vibrant cities, providing support to our esteemed financial clients while enjoying the rich culture and history that Athens has to offer. If you are passionate about delivering excellent customer service and thrive in a fast-paced environment, this position is perfect for you. Dive into a rewarding career where your contributions are valued, and begin your journey in one of the most exciting sectors today! • Deliver high-quality customer service to Italian-speaking clients within the financial sector through various channels, including phone, email, and chat., • Assist customers in addressing queries related to financial products and services, providing accurate and timely information., • Understand and navigate financial regulations and company policies to ensure compliance and provide effective support., • Maintain thorough documentation of customer interactions and issues in the company’s CRM system., • Collaborate with team members to improve service delivery and enhance customer satisfaction., • Participate in regular training sessions to stay updated on financial services products and industry changes., • Provide feedback on service processes and contribute ideas for continuous improvement., • Fluent in Italian, both written and spoken; proficiency in English is required., • Excellent communication skills with a strong emphasis on customer service., • Ability to work efficiently under pressure and handle multiple tasks effectively., • Strong analytical and problem-solving skills with attention to detail., • Previous experience in customer service, particularly in the financial sector, is preferred., • Familiarity with financial products, regulations, and CRM systems is advantageous., • A proactive attitude, adaptability, and a strong willingness to learn in a dynamic environment., • Private Health Insurance, • Training & Development, • Performance Bonus, • 2 Extra Salaries Per Year, • Fully Paid Training, • Great Salary, • Fully Paid Relocation Package ( flight, transfer and hotel )

JOB SUMMARY The Customer Service Representative is responsible for the receipt of new cases and ensuring proper system drafting and setup. The CSR is also responsible for taking direction and facilitating the case assignment/scheduling process. Dane Street’s success relies on individual and team contributions every day. We care for our customers, each other, and Dane Street. It is the responsibility of all of us to maintain a positive working environment that promotes client satisfaction and results. MAJOR DUTIES & RESPONSIBILITIES Handling Receipt of New Cases: Intake new cases and review/verify information and requests. Draft cases by entering information into the Dane Street systems. Work with the client on any missing information pertinent to processing the claim. Sort, organize, and create a medical document listing, if required by the client, in line with specific special handling. Respond to inbound calls, emails, and portal inquiries. Maintain efficient and accurate records related to all client interactions. Ensure compliance with Federal NSA regulations, processes, and policies. Collaborate with the Leadership team and other departments to ensure timely resolutions Ability to process and interpret reporting. Adhere to or exceed metrics/goals. Assignment of Cases: Assign/schedule new cases to physicians for review with the appropriate physician, based on location, reviewer availability, specific guidelines, jurisdictional requirements and other client requirements. Ensure that the assigned physician has no conflict of interest with the case assignment. Oversight of Cases: Monitor, process, and track cases to ensure we meet deadlines. Client Interaction: Update clients frequently on cases in progress. May communicate when there are questions on referral information to ensure proper documentation and information is provided to the assigned reviewer. Ensure proper documentation for specified cases is provided to the client. Maintain consistent professionalism at all times Other duties & special projects, as assigned and based on business needs. EDUCATION/CREDENTIALS: An Associate’s Degree is preferred. JOB RELEVANT EXPERIENCE: Business experience in a healthcare and/or insurance setting is preferred. Healthcare claims and billing Conflict resolution and de-escalation skills JOB RELATED SKILLS/COMPETENCIES: Present exceptional communication skills with a clear understanding of the company's business lines. The ability to apply critical thinking, manage time efficiently, and meet specific deadlines. Computer literacy and typing skills are essential. Customer focus, problem-solving, professionalism, integrity, customer excellence, and time management WORKING CONDITIONS/PHYSICAL DEMANDS: Any lifting, bending, traveling, etc. required to do the job duties listed above. Long periods of sitting and computer work. WORK FROM HOME TECHNICAL REQUIREMENTS: Supply and support their own internet services. Maintaining an uninterrupted internet connection is a requirement for all work from home position. This job description is subject to change at any time. Join our team at Dane Street and enjoy a comprehensive benefits package designed to support your well-being and peace of mind. We offer a range of benefits including medical, dental, and vision coverage for you and your family. Additionally, we offer voluntary life insurance options for you, your spouse, and your children. We also offer other voluntary benefits which include hospital indemnity, critical illness, accident indemnity, and pet insurance plans. Employees receive basic life insurance, short-term disability, and long-term disability coverage at no cost. Our generous paid time off policy ensures you have time to relax and recharge, while our 401k plan with a company match helps you plan for your future. Apple equipment and a media stipend are provided for remote workspace. ABOUT DANE STREET: A fast-paced, Inc. 500 Company with a high-performance culture, is seeking insightful forward-thinking professionals. We process over 200,000 insurance claims annually for leading national and regional Workers’ Compensation, Disability, Auto, and Group Health Carriers, Third-Party Administrators, Managed Care Organizations, Employers, and Pharmacy Benefit Managers. We provide customized Independent Medical Exams and Peer Review programs that assist our clients in reaching the appropriate medical determination as part of the claims management process.

Customer Service RepresentativeEmployment Type: Full Time , Entry LevelDepartment: Customer Service CGS is seeking a Customer Service Representative to join our team supporting a wide-ranging customer support initiative for a large Federal agency. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Reply to calls and emails from the public.- Use a knowledge base and follow standard operating procedures (SOP) to answer customer requests.- Document your communications in our database. Qualifications:- Fully fluent in English and/or Spanish (both written and verbal)- High School diploma or General Educational Development (GED) certificate- Ability to obtain a Public Trust Security clearance, which includes a credit check and background investigation Ideally, you will also have:- Ability to follow policies, procedures, and regulations.- Ability to navigate a content management system, other applications and related web sites.- Strong written and verbal communication skills.- Excellent customer service, dependability and time management skills.- Keyboarding proficiency of at least 40 words per minute.- Call Center (omnichannel) background a plus. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: _ For more information about CGS please visit: _ or contact: Phone: +1 (888) 680-5916Email: _ $15 - $16 an hourWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Intix software solutions focus on payment and securities transaction archiving, transaction tracking, and business activity monitoring. Our clients are large international financial institutions. As Customer Service & project Manager, you are a key member of the Intix Customer Excellence Team. You will be responsible for managing client implementation and upgrade projects from the start until successful delivery and acceptance by the customer. Next to that you will act as dedicated customer service manager to several strategic clients. As a service manager you ensure advocacy and guidance to keep the customer’s Intix environment operationally healthy. Your role requires close collaboration with Key Account Directors, Product & project delivery teams, Customer Support and the Executive Leadership Team. Key Responsibilities • Customer and stakeholder management. Act as the single point of contact for the customer in a complex software technical and organizational environment, be the link between the customer and the Intix internal organization, obtain good understanding of the client’s business needs. Establish strong relationships with key contacts. Lead strategic, project and operational alignment meetings. Contribute to Strategic Account Management through service performance reviews and pre-sales initiatives. Inspire and motivate project and support teams., • Operational Account Management, Incident & risk management: Monitor, manage, and escalate service desk cases as needed. Follow-up on any operational issues, ensuring seamless day-to-day operations and maintaining service quality. Oversee all activities impacting the customer and coordinate the incident resolution., • Project & Services Organization and Administration: Create, coordinate and execute project plans, schedules, and budgets while ensuring alignment with overall objectives. Monitor progress against budget, manage project documentation, support resource planning and allocation. Plan and coordinate operational activities and change requests ensuring efficient service delivery. Align with customer budgets, infrastructure needs, and service usage. Organize client and internal meetings. Create supporting documents and write minutes for customer and internal meetings., • Continuous Improvement & Product Alignment: Identify recurring issues and implement proactive risk mitigation strategies while considering compliance, security, and regulatory constraints. Gather customer feedback to enhance service quality. Share updates on the Intix roadmap and product evolution, aligning with the customer’s business strategy and IT roadmap., • Bachelor’s degree in IT, Economics, Finance, or equivalent, • 5+ years of experience in a customer services role (ideally in a software development company), • Affinity with banking, IT, and technology, • Knowledge of customer service and project management software tools, • Fluent in English and minimum Dutch or French. Both is a plus., • Excellent communication skills (written and verbal), • Ability to manage multiple priorities in a fast-paced environment, • Customer- and solution-oriented mindset, • Autonomy, impact, and ownership in your role, • Modern offices next to Mechelen train station with ample parking, • Flexible hours and hybrid working conditions for a healthy work-life balance, • Competitive salary package with fringe benefits

The Customer Success Manager (CSM) for Managed Business Services is the primary owner of the customer relationship post-implementation, responsible for ensuring customers realize measurable value from our managed services offerings. This role blends strategic partnership, operational execution, and proactive service management to drive retention, satisfaction, and long-term growth. Unlike traditional CS roles, this position requires a strong ability to orchestrate ongoing service delivery, manage expectations, and translate customer outcomes into clear success metrics. The CSM serves as the voice of the customer while ensuring commitments are met consistently and at scale. Customer Value & Relationship Management • Serve as the primary point of contact for assigned managed services customers, owning the overall relationship and success plan, • Develop and maintain customer success plans aligned to contracted services, business objectives, and desired outcomes, • Lead regular customer touchpoints (QBRs, monthly check-ins, service reviews) focused on value realization and performance, • Act as a trusted advisor, helping customers optimize usage and outcomes from managed services Service Delivery Oversight • Partner closely with managed services delivery, operations, and support teams to ensure consistent, high-quality execution of managed services, • Monitor service performance against SLAs, KPIs, and contractual commitments, • Proactively identify risks to delivery, adoption, or satisfaction and drive mitigation plans, • Coordinate escalations and ensure timely resolution of issues impacting customer experience Adoption, Retention & Growth • Drive adoption of managed services offerings and best practices to maximize customer outcomes, • Identify expansion and upsell opportunities in partnership with Sales and Account Management (CS qualified leads), • Support renewal processes by demonstrating realized value and service performance, • Advocate for customer needs internally to influence service enhancements and roadmap priorities Data, Reporting & Continuous Improvement • Track and report on customer health, service metrics, and success outcomes, • Leverage customer feedback, usage data, and performance trends to drive continuous improvement, • Contribute to the development of scalable processes, playbooks, and best practices for managed services CS, • Maintain accurate customer records and activity tracking in CRM (e.g., Salesforce, Gainsight), • 5+ years of experience in Customer Success or Account Management - preferably in a managed services or SaaS environment, • Strong understanding of SLAs, service metrics, and operational delivery models, • Proven ability to manage multiple customers and priorities in a fast-paced environment, • Excellent communication and stakeholder management skills, including executive-level engagement, • Experience driving customer retention and satisfaction through proactive engagement, • Experience with Gainsight platform and CRM tools (preferably Salesforce), • Demonstrated experience using generative AI tools (e.g., ChatGPT, Copilot, Claude, Gemini) to improve productivity, decision‑making, or problem solving in a professional or personal context., • Bachelor’s degree required What Success Looks Like in This Role • Customers consistently meet or exceed contracted service outcomes, • High renewal rates and strong customer advocacy, • Proactive risk identification and resolution, • Clear, repeatable success motions that scale across the managed services portfolio At Model N, your well-being and growth matter. That’s why we offer a robust total rewards package designed to help you thrive personally and professionally. Our benefits include: • Unlimited PTO for salaried employees – because flexibility fuels success, • Comprehensive medical, dental, and vision coverage, • Health Savings & Flexible Spending Accounts, • 401(k) with company match to invest in your future, • Volunteer Time Off (VTO) to give back to causes you care about, • Life and pet insurance for peace of mind, • Employee Assistance & Mental Health Programs, • Charitable giving opportunities, • Professional coaching and career development …and much more. At Model N we offer fair, equitable and competitive salary ranges for all positions. Compensation varies depending on factors that may include a candidate’s relevant experience, education and/or certifications, location, training, and other skills. The base salary for this position will be $78,700 - $150,000. If your salary expectations are outside of this range, feel free to apply and discuss your expectations with our recruiters. We are constantly opening up new positions and you might match another opening at a different level. #LI-MN1 About Model N Model N is the leader in revenue optimization and compliance for pharmaceutical, medtech, and high-tech innovators. For more than 25 years, we have helped customers maximize revenue, streamline operations, and maintain compliance through cloud-based software, value-added services, and data-driven insights. With a focus on innovation and customer success, Model N empowers life sciences and high-tech manufacturers to bring life-changing products to the world more efficiently and profitably. Model N is trusted by over 150 of the world’s leading companies across more than 120 countries. For more information, visit _. Equal Opportunity Statement Model N values diversity at our company and is proud to be an equal opportunity employer. Model N considers qualified applicants without regard to race, ethnicity, religion, creed, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. Please reference https://www.eeoc.gov/employers/eeo-law-poster for more information. For US applicants, Personal Data processed in connection with candidate evaluation and decision-making, onboarding, and continued employment at Model N will be done in accordance with the Model N HR Privacy Policy found at _ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. Be a part of the team that will make this vision a reality…designing and building a world class fiber network and creating a customer experience second to none. _ Brightspeed is looking for a driven, creative, experienced, and energetic leader to join our team and help support our life and safety customers. Operating in a highly cross-functional environment, the Customer Care Manager is influential and has an ability to make an immediate, significant impact on the business. You will focus on supporting and large revenue customer accounts. You will be the primary point of contact for all the customer technical, operational, and escalated issues. As a Customer Care Manager, your duties and responsibilities will include: The Customer Care Manager is the single point of contact for strategic revenue customer accounts with complex product needs. In this position, you will proactively manage customers’ service needs ensuring the highest level of satisfaction, exceeding deliverables and timelines within the Customer Journey. • Manage interactions from the order origination through revenue assurance, • Promote revenue growth, retention, and overall client satisfaction, • Provide support, coordination, and guidance on client and service delivery processes, • Serve as the escalation point for customer inquiries and issues, • Includes: order origination and validation, project management, service scheduling, technical customer account management, MACD handling, billing and revenue assurance, • Communicates order status and governance via client facing communication, • Meet learning, development and personal growth objectives to provide a superior customer experience, • Deliver data and feedback to other internal organizations on chronic performance issues and recommendations, • Provide Client Business Reviews on a recurring basis, no less than bi-annually, • Support Service Assurance and Repair in Network Service Review (NSR) presentation to client, • Initiate mitigation strategies to optimize customer solution delivery, • Collaborate with Sales and Operations ecosystem to execute a connected Customer Journey (LBGUPS – Learn, Buy, Get, Use, Pay, Support) Professional Success Competencies: • Communicating - Conveying information and ideas to others in a convincing and engaging manner through a variety of methods, both internal and external., • Problem Solving and Decision Making – Identifying issues, problems, and opportunities; obtains and compares information from various sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, & chooses a course of action., • Driving for Results - Setting ambitious standards of performance for self and the overall team; responsibility for work goals; initiates, focuses, and monitoring the efforts; proactively acting, and going beyond what is needed., • Client & Partner Relationships - Developing and sustaining relationships based on an understanding of client, partner and stakeholder needs and actions. WHAT IT TAKES TO CATCH OUR EYE: • Bachelor’s Degree and/or minimum of 10 years in the telecommunications industry, • Must have customer facing experience in a similar role at a prior telecommunications company supporting large revenue Enterprise and Wholesale customer base, • Executive level presence and able to communicate with client stakeholders, • Extensive knowledge of TDM and IP based voice and data services, • Must be able to work in a fast-paced environment, and work collaboratively with marketing, sales, and channel management colleagues to support revenue growth., • Must have strong personal leadership skills and is a professional, responsive, and a good team player, • Ability to work under pressure to tight deadlines, • Strong customer focus and excellent attention to detail #LI-MH1 WHY JOIN US? We aspire to contemporary ways of working. Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be. We offer competitive compensation and comprehensive benefits. Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Inclusion and belonging are at the center of our grounding belief in Being Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve. Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact _ to initiate the accommodations process. For all applicants, please take a moment to review our Privacy Notices: • _, • _

About Us: Establishment Labs is changing the medical device, breast health, aesthetics and reconstruction industry by designing, developing, and manufacturing an innovative portfolio of advanced medical aesthetic device technologies and wellness solutions. It is currently the world’s fastest-growing women’s health company. Our Femtech solutions are proudly produced at two MDSAP-certified, carbon neutral, LEED Gold certified, state-of-the-art manufacturing facilities in Costa Rica and are approved for sale in more than 85 countries. Since 2018 the company trades on the NASDAQ stock exchange under the ticker symbol ESTA and has a market cap of around $1.8 billion. This is an exciting opportunity to join an innovative international company in hyper-growth as we launch a significant revolution to transform the women´s aesthetics industry. Objective: The Customer Success Representative is responsible for providing world class customer service to our Medical Devices customers and Field Sales Agents. Primary to ensuring success in this role, the agent will be responsible for the timely and successful handling of inbound calls and all electronic inquiries coming in via email, e-fax, and web orders and supporting order requests. The Customer Success Representative may act as a liaison with other departments for account maintenance, and other customer needs. Central to this position, the agent is expected to maintain positive & productive customer centric relationships as well as proactively provide timely and effective communications to all internal partners and external customers. Necessary Duties and Responsibilities include the following: • Conducts oneself in a manner which ensures compliance with all standard operating procedures, policies, and guidelines encompassed under the company policies and guidelines., • Process requests received from customers and the sales teams including orders, returns, product pricing inquiries, and general customer account questions., • Respond to inquiries from customers regarding status of orders and returns, availability of products and questions about our product portfolio., • Create and maintain cases in Salesforce for all service-related activities (orders, complaints, etc) ensuring timely and accurate resolution., • Communicates with internal counterparts across the organization in such areas as Finance, Customer Master, Post Market Surveillance, Shipping/Warehouse, and the Sales team., • Facilitates the returned goods process for all order types as needed., • Responsible for timely processing of order requests for Flash Program, Direct Sale, Warranty, and Consignment Billing with replenishment. Minimum Qualifications: • Minimum of 3-5 years Customer Service experience (preferably in the medical device or pharmaceutical industry) including a fast-paced call center environment, • Proficiency in MS Office tools (Outlook, Excel, Word)., • Experience or Proficiency in Salesforce and SAP strongly recommended., • Ability to develop, strengthen, and maintain partnerships with others inside or outside the organization, who can provide information, assistance, and support., • Intuitive customer focused mindset coupled with an enthusiastic and collaborative team-oriented aptitude., • Strong interpersonal skills with the ability to effectively communicate at all levels internally as well as externally., • Self-starter and strategic thinker with demonstrated ability to work independently and a willingness to take ownership, accepting responsibility for actions and decisions., • Acute problem-solving aptitude balancing the needs of the company objectives while empathizing with the customer and their situation., • Strong attention to detail and excellent execution capabilities for completing tasks within SLA. Innate ability to manage multiple priorities, an instinctive eye for attention to detail, and a passion for delivering quality results in a timely fashion., • Excellent oral and written English communication skills are required. Other languages are a plus., • High School Diploma. Associate degree or Bachelor’s degree preferred. Please note that this position is on-site at our Domain location. Important Note: This job description includes the necessary aspects required to evaluate this job position. It should not be used as a comprehensive list of all responsibilities, skills or functions. At Establishment Labs we’re committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability (visible and not visible), gender, gender identity or expression, or veteran status. We strive to be a more equal opportunity workplace.

About Us Responsive Answering Service provides contact center and answering services to businesses across the United States. We act as an extension of our clients’ operations—integrating seamlessly with their systems, workflows, and brand voice. Our distributed teams enable flexible, scalable coverage while maintaining a strong focus on service quality, reliability, and performance. Job Overview Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced, remote work environment? Responsive Answering is seeking a dedicated and customer-focused Customer Service Representative to join the team. This is a full-time, work from home position and you'll handle high volumes of customer calls, providing product and service information, following instructions, and procedures, resolving complaints, and maintaining customer relationships through active listening and problem-solving skills. Responsibilities • Manage high call volumes from inbound phone traffic., • Follow company policies and procedures to handle calls efficiently and professionally., • Achieve member engagement targets by adhering to departmental guidelines., • Respond to customer complaints and resolve issues following company standards., • Multitask across several applications in a fast-paced environment., • Demonstrate excellent verbal and written communication skills., • High school diploma or GED., • Customer Representative experience preferred but not required., • Computer literacy and experience with CRM systems., • Windows computer and headset (Computer specifications: CPU: Intel Core i3/i5 or equivalent to AMD Ryzen 3 or 5 RAM: 8GB expandible up to 16GB, OS: Windows 10 - 11, Storage: 250/500GB (Preferably SSD) Able to connect to ethernet., • Energy and Internet stability (At least 50Mbps internet speed), • Ability to work a fixed full-time schedule with reliability. (Evening and weekends are required. Split shift may be a possibility), • Ability to pass background check, • Salary range $14 - $15 per hour., • Paid training program., • Opportunity for professional growth within a dynamic company., • 100% remote., • Health benefits after 90 days for full-time employees, • PTO for full-time employees, • 401K with matching contributions after 1 year of service

Call Center Agent - 100% Work from Home Remote in Texas It’s beyond rewarding to work for a company that truly believes in its employees, here at ANDX we not only believe in our employees, but we also provide honest communication and deep appreciation for our employees while providing opportunities to grow their knowledge and skills. We are currently looking for call center agents who will be dedicated to handling a large volume of calls, conducting telephone screening on a variety of both inbound/outbound calls, and engaging in positive interactions to effectively meet the needs of the customers. This position is 100% work-from-home for individuals living in the state of Texas. Also, all applicants must be willing to use their own computer equipment and internet service as per the specifications outlined below in this posting. Money & Perks: • Starting pay is $12.00 per hour with a pay increase after 6 months of employment., • Monthly performance bonuses, • Full-time position, • Virtual paid training Benefits: • Health Insurance, • 401(k) B.Y.O.D Program - - Using your own computer equipment and internet service. You are required to ensure you meet the following specifications, for this position MacOS, Chromebooks, tablets and/or mobile devices are not supported. • Laptop or Desktop computer with 8GB of RAM, • Google Chrome installed, • Operating System - Windows 11 Home or Pro with all Windows updates installed (Windows 10 is not supported), • Mouse and keyboard, • USB headset with boom mic, • Webcam (built-in or external USB), • PC connected via Ethernet cable or secured Wi-Fi (WPA2 Personal with a strong password), • Reliable internet with 100Mbps download and 20Mdps upload speed, • 1 Monitor (minimum 19”) Additional requirements: • Must be available from Monday to Friday from 8am to 9pm and Saturdays 9am to 5pm., • Must have a quiet, home office space that is free of distractions a plus., • Strong communication skills, • Computer navigation skills Please note that all applicants must be 18 years of age or older, eligible to work in the US, and must be willing to consent to a background check. To learn more about ANDX, please visit our website at _.

Description The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical billson behalf of our clients. This involves working in a fast-paced call center environment to establish contact with customers to negotiate payment and/or set up payment arrangements to collect account receivables. To perform successfully in a virtual environment, the remote Customer Service Representative must be comfortable with technology and can easily understand and learn the technical requirements of the position. Duties/Responsibilities • Provide exceptional patient service in the name of the client, • Contact patients via telephone to collect payment on medical bills, • Communicates accurate information to patients in a clear, concise and professional manner, • Review patient accounts and documents patients’ interaction and feedback, • Negotiates appropriate and reasonable payments with customers, • Sets up patient payments via check, electronic transfer or credit card, • Responsible for understanding and complying with all policies and procedures, • Meets or exceeds established goals, • Works closely with team leads, management and client to resolve disputes and ensure patient satisfaction, • All other duties as assigned by management Required Skills/Knowledge • Customer/Client Focus, • Communication Proficiency, • Confidentiality/Integrity, • Teamwork Orientation, • Basic computer skills necessary Education/Experience • Customer service experience preferred, • Prior medical billing or healthcare revenue cycle experience strongly preferred, • High school diploma or General Education Development (GED) Certificate required, • One to two years of college preferred Benefits Annuity Health offers its employees excellent benefits including: Health, Dental, Vision, HSA and FSA Accounts, Voluntary Insurance, Paid Holidays, PTO, and 401(k).

Mercier Consultancy MD is excited to offer a fantastic opportunity for a Dutch Speaking Customer Service Agent in sunny Greece, complete with a generous relocation package! This position allows you to enjoy a vibrant lifestyle in a beautiful country while delivering exceptional customer support to Dutch-speaking clients. • Provide stellar customer service to Dutch-speaking customers via phone, email, and chat, handling inquiries related to our products and services., • Assist customers with product selection, order processing, and account management, ensuring a smooth and pleasant experience., • Troubleshoot issues and resolve customer complaints with a focus on achieving high customer satisfaction., • Document customer interactions in the CRM system to maintain accurate records and track feedback., • Collaborate with team members to enhance service efficiency, share best practices, and elevate the customer experience., • Stay informed about product updates and promotions to provide knowledgeable assistance to clients., • Fluency in Dutch (both written and spoken); proficiency in English is advantageous., • Previous experience in customer service is preferred, ideally in a fast-paced environment., • Strong communication skills and a dedication to delivering outstanding customer service., • Ability to effectively manage customer issues and provide timely resolutions., • Familiarity with CRM systems and general computer proficiency., • Willingness to relocate to Greece, embracing a new cultural experience., • Positive attitude and a passion for helping customers succeed., • Competitive Monthly, • Monthly Performance Bonus, • Fully Paid Training, • Health Insurance, • 2 Extra Salaries Per Year, • And Much More...

JOB SUMMARY We are seeking a candidate preferably with experience supporting litigation, with experience in customer service, and Legal assistant experience. Preferably with a background working alongside defense counsel. Success in this role requires a genuinely personable professional who can engage comfortably with clients, maintain a positive presence, and promote long-term relationship building. The ideal candidate brings strong interpersonal skills, communicates with clients in a personable yet professional manner, and can navigate sensitive case matters with discretion, empathy, and sound judgment. The Legal Services customer service representative is a hybrid role that focuses on building client relationships while also providing support to the Operations staff. The position plays an integral role as they are responsible for communication with the customer, reviewer, and staff to ensure a quality report is delivered by the customer's deadline. The Legal Services CSR is responsible for providing a seamless workflow process to ensure a timely completion and the overall completeness of a reviewer report. Completeness is determined by customer requirements, company best practices, and accuracy. Customer service representatives are expected to be able to communicate with clients, reviewers, and be responsible for the receipt of new cases and ensuring proper system drafting and setup. The CSR is also responsible for taking direction and facilitating the case assignment/scheduling process. Dane Street’s success relies on individual and team contributions every day. We care for our customers, each other and Dane Street. It is the responsibility for all of us to maintain a positive working environment that promotes client satisfaction and results. MAJOR DUTIES & RESPONSIBILITIES Operational Duties and Responsibilities • Assist with Legal inquiries from staff, • Take the lead on any client request, • Train on Workflow processes., • Ensure all Legal client profile instructions are up-to-date and accurate Ability to handle client matters with sensitivity, discretion, and professionalism. Demonstrated ability to engage with clients professionally, provide clear updates, and maintain positive relationships. Handling Receipt of New Cases: • Intake new cases and review/verify information and requests. Draft cases by entering, • information into the Dane Street system., • Work with the client on any information missing pertinent to processing claim., • Sort, organize and create medical document listing - if required by client, and in line with specific special handling. Assignment of Cases: • Assign/schedule new cases to physicians for review with the appropriate physician, based on location, reviewer availability, specific guidelines, jurisdictional requirements and other client requirements., • Ensure that the assigned physician has no conflict of interest with the case assignment. Client Interaction: • Update clients frequently on cases in progress., • May communicate when there are questions on referral information to ensure proper documentation and information is provided to the assigned reviewer., • Ensure proper documentation for specified cases is provided to the client., • Strong communication Skills, • Assign cases to experts, • Forming relationships with Doctors, • Oversight of Cases:, • Monitor, process, and track cases to ensure we meet deadlines., • Update clients frequently on cases in progress., • May communicate when there are questions on referral information to ensure proper documentation and information is provided to the assigned reviewer., • Ensure proper documentation for specified cases is provided to the client. Additional Duties Work with the Operations Managers and CSR Supervisors to provide initial/follow-up training to the CSR teams as needed. Research/train on new regulations or client requirements with the CSR teams. May provide oversight to the work of the team members. Continuously improves processes that help to facilitate better turnaround time, peer-to-peer success rates, and lessen returned reports by clients for clarification purposes, ultimately resulting in higher client satisfaction. Other duties & special projects, as assigned and based on business needs. EDUCATION/CREDENTIALS: An Associate’s Degree is preferred. JOB RELEVANT EXPERIENCE: Business experience in a healthcare and/or insurance setting is preferred. JOB RELATED SKILLS/COMPETENCIES: Present exceptional communication skills with a clear understanding of company business lines. The ability to apply critical thinking, manage time efficiently and meet specific deadlines. Computer literacy and typing skills are essential. WORKING CONDITIONS/PHYSICAL DEMANDS: Any lifting, bending, traveling, etc. required to do the job duties listed above. Long periods of sitting and computer work. WORK FROM HOME TECHNICAL REQUIREMENTS: Supply and support their own internet services. Maintaining an uninterrupted internet connection is a requirement of all work from home position. This job description is subject to change at any time. Join our team at Dane Street and enjoy a comprehensive benefits package designed to support your well-being and peace of mind. We offer a range of benefits including medical, dental, and vision coverage for you and your family. Additionally, we offer voluntary life insurance options for you, your spouse, and your children. We also offer other voluntary benefits which include hospital indemnity, critical illness, accident indemnity, and pet insurance plans. Employees receive basic life insurance, short-term disability, and long-term disability coverage at no cost. Our generous paid time off policy ensures you have time to relax and recharge, while our 401k plan with a company match helps you plan for your future. Apple equipment and a media stipend are provided for remote workspace. ABOUT DANE STREET: A fast-paced, Inc. 500 Company with a high-performance culture, is seeking insightful forward-thinking professionals. We process over 200,000 insurance claims annually for leading national and regional Workers’ Compensation, Disability, Auto, and Group Health Carriers, Third-Party Administrators, Managed Care Organizations, Employers, and Pharmacy Benefit Managers. We provide customized Independent Medical Exams and Peer Review programs that assist our clients in reaching the appropriate medical determination as part of the claims management process.

Join Patrique Mercier Recruitment FR as an Italian Speaking VIP Customer Support Agent. This exciting role provides you with the opportunity to work with high-profile clients in a premium environment, offering exceptional service and support in a fast-paced setting. If you have a passion for customer satisfaction and a flair for communication, this is the perfect role for you! • Deliver personalized support to VIP customers, addressing their inquiries via various channels including phone, email, and chat., • Build and maintain strong relationships with high-value clients, ensuring a seamless experience., • Respond to complex inquiries and resolve issues swiftly, demonstrating your expertise and dedication., • Document customer interactions comprehensively to ensure continuity of service., • Collaborate with other departments to facilitate effective resolutions and enhance the client experience., • Proactively identify areas for improvement in service delivery and suggest changes to processes., • Stay informed about the latest products and services to provide accurate and relevant information., • Fluency in Italian and English, both written and spoken., • Demonstrated experience in customer support roles, preferably with VIP clientele., • Exceptional communication and interpersonal skills., • Strong problem-solving skills and ability to handle high-pressure situations., • Detail-oriented with excellent organizational skills., • Familiarity with CRM systems and standard office software., • A proactive approach and a passion for delivering outstanding customer service., • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Training, • Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel ), • Health Insurance, • Private Health Insurance, • 2 Extra Salaries Per Year, • And Much More...

Integra Partners works with hundreds of healthcare providers of durable medical equipment, orthotics and prosthetics to help facilitate the care of thousands of patients per year. To ensure we are operating at the highest professional standard for our network of patients, health plans and providers, we are seeking dynamic individuals to come join our call center as Customer Service Representatives. As the first point of contact for inquiries from our external partners and patients, this role will also be tasked with managing a large volume of important documents that ensure our business runs smoothly. To WOW our customers, you are driven by providing a best-in-class client experience for all parties both internally and externally, you take great pride in operating in a client-facing environment and value working cross-functionally to deliver innovative client and member-focused solutions. Job Responsibilities and Duties • Handle and resolve customer questions and concerns; you’ll answer 50-60 calls per day on average, • Provide detailed notes and follow-up information in the CRM during each call, • Research and respond to inquiries using our internal systems, CRM, and other software programs, • Manage other patient, health plan, or healthcare providers needs and escalate as required, • Route health plan representatives and providers to appropriate internal resources, • Maintain a 90% or higher quality assurance score on calls What will you learn in the first 30 days? • In your first 30 days you will learn the function of the call center within the company and go through a comprehensive training program, • You will fully understand your job role and responsibilities, and which tools assist you in your position., • You will be able to answer basic inquiries and questions, as well as how to escalate inquiries to other representatives and departments What will you achieve in the first 90 days? • You will be able to answer complex questions or know where to get answers or support., • You will be contributing your skills and knowledge to meet your department’s metrics and goals., • You will receive feedback and coaching from our Quality Assurance team to ensure you adhere to company policies and are providing exceptional customer service., • You will have regular monthly one-on-one meetings with leaders for mutual feedback and have initiated your personal development plan. Starting Pay: $18.00/hour Knowledge/Skills/Abilities • Able to prioritize, organize with excellent attention to detail and problem-solving skills., • Sound judgement and critical thinking, • Must be reliable, highly motivated self-starter, able to multitask and work independently within a fast-paced, team environment., • Conduct yourself in a courteous, helpful, and professional manner, • Ability to work overtime as required, • Must follow policies regarding attendance and punctuality, • Maintain a climate of teamwork and collaborative problem solving, • Add value and positive contributions towards the company and department culture Required Experience • At least 1-year previous experience in a customer service role, • Previous call center and/or healthcare experience preferred, • Ability to type at least 40 words per minute (WPM), • Proficiency using a Microsoft Windows operating system, • Proficiency using Microsoft Outlook, Word, internet browsers, and web-based applications, • Proficient verbal and written English communication skills, • Detail-oriented and accurate in your work, • Ability to conduct yourself in a courteous, helpful, and professional manner, • Active listening skills, • Ability to work assigned schedules and follow policies regarding attendance and punctuality, • High-speed home internet connection, • A private workspace within the home free from distractions, • Ability to handle confidential and protected health information in accordance with company policies and procedures Benefits Offered • Competitive compensation and annual bonus program, • 401(k) retirement program with company match, • Company-paid life insurance, • Company-paid short term disability coverage (location restrictions may apply), • Medical, Vision, and Dental benefits, • Paid Time Off (PTO), • Paid Parental Leave, • Sick Time, • Paid company holidays and floating holidays, • Quarterly company-sponsored events, • Health and wellness programs, • Career development opportunities Remote Opportunities We are actively seeking new colleagues in: Arizona, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Kentucky, Massachusetts, Michigan, North Carolina, Nevada, New Jersey, New York, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, and Washington. Our Story Founded in 2005, Integra Partners is a leading national durable medical equipment, prosthetic, and orthotic supplies (DMEPOS) network administrator. Our mission is to improve the quality of life for the communities we serve by reimagining access to in-home healthcare. We connect Payers, Providers, and Members through innovative technology and streamlined workflows affording Members access to top local Providers and culturally competent care. By focusing on transparency, accountability, and adaptability, we help deliver better health outcomes and more efficient management of complex healthcare benefits. Integra Partners is a wholly owned subsidiary of Point32Health. With a location in Michigan plus a remote workforce across the United States, Integra has a culture focused on collaboration, teamwork, and our values: One Team, Drive Results, Push the Boundaries, Value Others, and Build Community. We’re looking for energetic, talented, and dedicated individuals to join our team. See what opportunities we have available; there may be a role for you to engage in a challenging yet rewarding career in healthcare. We look forward to learning more about you. Integra Partners is an equal opportunity employer. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives.

We are hiring remotely, however; work hours are based on EST, CST, MST & PST Ambition over experienceAre you ready to redefine your career and enjoy the freedom of working from anywhere? We’re on the lookout for individuals hungry for success, seeking a work environment that prioritizes flexible schedules, residual income, and unlimited growth potential. Join us for a unique opportunity where mentorship takes center stage, fostering collaboration instead of competition. Why Choose Us: • Location Freedom: Embrace the freedom to work from anywhere in the world, allowing you to create your ideal work environment. • Flexible Schedule: Design your workday around your life, not the other way around. Enjoy a schedule that adapts to your needs, allowing for a better work-life balance. • Residual Income: Shift your mindset from one-time earnings to longterm success with a focus on residual income. Build a sustainable stream of earnings that continues to grow over time. • Unlimited Growth Potential: Break free from limitations and explore endless personal and professional growth possibilities. Your success has no bounds here. • Mentorship-Centric Culture: Experience a supportive culture where mentorship is not just a buzzword but a fundamental aspect of your journey. Grow in the business with guidance, not by competing against others. Your Journey: • Residual Income Development: Learn the art of cultivating residual income streams, ensuring financial stability and growth. • Unlimited Growth: Explore opportunities for unlimited growth as you chart your course in a company that values your ambition. • Mentorship Embrace: Engage with mentors invested in your success, providing guidance and insights to help you flourish in the business. • Flexible Excellence: Harness the power of a flexible schedule to achieve excellence in your work without sacrificing personal freedom. Qualifications: • Ambition Over Experience: No prior experience is necessary – we value ambition, determination, and a hunger for success. • Adaptability: Thrive in a dynamic work environment, embracing change as a catalyst for growth. • Tech-Enthusiast: Comfortable utilizing technology to enhance your productivity and collaboration. If you’re ready to embark on a career where your success is not a solitary journey but a shared venture, apply now. Let’s build something extraordinary together. Ignite your potential - Apply today!

Resource Innovations is seeking Customer Service / Data Entry Specialists to provide processing and customer support for multiple clients throughout the nation. If you agree that climate change is one of the biggest issues facing the world today and want to be able to do something contribute to climate change mitigation, then working for Resource Innovations Business Processing team is for you. The Resource Innovations Business Processing team’s goal is to increase the efficiency, speed, and quality of application processing while providing an exceptional customer experience. Utilities across the U.S. engage Resource Innovations' Call Centers to deliver caring, knowledgeable and engaging customer support, from single programs to entire utility program portfolios. Leave work every day knowing that you, personally, have made an impact on the world. Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change. Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change. • Provides basic troubleshooting and recommend solutions, • Data Entry - enters data into various database applications, • Receives data and sourcing documents, compiles, sorts, interprets and verifies data to be entered, • Maintains electronic and hard-copy filing system of applications, rebates and other supporting documents., • Communicates effectively as part of team approach with other departments in servicing customers., • Provides customer service activities such as responding to emails and phone calls., • Provides exceptional customer service and call handling in a customer centric environment.• Safeguards confidential customer information, • May provide peer training to co-workers job shadowing support as assigned in area of responsibility, • Willing to support any program within the department as assigned, • Other duties as assigned, • Minimum of a high school diploma or equivalent, • Fluent in both English and Spanish, • Must be able to an 8-hour shift as assigned within the hours of 8 am to 6 pm, • Minimum 6+ months of related work experience in a call center environment, • Proficiency in 10-key data entry from computer keyboard., • Experience with various Microsoft programs, including Word, Excel, Access, • Strong attention to detail, • Strong organizational and prioritization skills and ability to multi-task, • Excellent written and verbal communication skills, • A positive and customer - friendly outlook, • Able to follow directions as they are given Preferred Education, Skills and Experience: • Experience in a data entry processing and customer centric call center environment preferred., • Experience working in energy efficiency or utility fields a plus About Resource Innovations Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change. Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work. Compensation & Benefits Resource Innovations offers competitive salaries based on a candidate's skills, experience and qualifications for the position. The compensation range for the base salary for this position is $17/hr - $20.39/hr. In addition to base pay, employees may be eligible for a discretionary annual bonus. The stated salary represents the expected compensation for this position. Final compensation will be determined based on factors such as the candidate's experience, education and location. At Resource Innovations, we believe supporting our people is essential to delivering impact. We offer a comprehensive benefits package designed to promote health, financial security, and work-life balance. This includes three weeks of paid vacation annually, paid holidays, a 401(k) retirement plan with employer match, medical, dental and vision coverage, parental leave, an employee assistance program, commuter benefits, and additional supplemental offerings. Employment with Resource Innovations is contingent upon the successful completion of a comprehensive background check and reference check. If applicable to the position, a pre-employment drug screen may also be required. The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.

Role Overview Ready to build real-world experience? As a Bilingual Customer Service Associate, you’ll support students, faculty, and staff across the country while learning industry leading technology like Amazon Connect and Connect Assistant. Associates work in a dynamic, fast-paced environment and spend their time interfacing with students, faculty, and staff of Higher Education and K-12 institutions. This is a great opportunity to apply your communication, problem solving, and technical skills in a mission-driven environment. A Day in the Life • Support customers via voice and chat using Amazon Connect, • Deliver a positive experience through empathy, patience, and clear communication, • Resolve customer issues using AWS tools specifically Amazon Connect and Connect Assistant, following defined call flows, • Accurately document interactions and manage follow-ups, • Handle multiple tasks in a fast-paced call center environment, • Collaborate with teammates and escalate complex issues as needed, • Work assigned shifts, including weekends and holidays, • Participate in ongoing training and continuous improvement About You • Professional fluency in written and oral communication in English and Spanish (CERF C1 or higher), • Communicate clearly and professionally, bringing empathy, active listening, and patience to every customer interaction., • Enjoy helping people, solving problems, and learning new technologies quickly, • Adapt well in fast-paced, changing environments while staying organized and detail-oriented, • Follow structured workflows and procedures with consistency and accuracy, • Are motivated to build skills for future opportunities in tech, support, education, or customer experience, • Must be available on Mondays due to consistently high call volume and operational demand, • High school diploma or equivalent, • Must be at least 18 years old, • Must have a quiet, distraction free home workspace, • Must be proficient using Browsers such as Chrome, Firefox or Safari, • Ability to learn and use multiple systems, windows, and monitors, • Must reside in an approved state*, • Home Internet that meets the following requirements:, • 30 Mbps download, • 15 Mbps upload, • 100ms ping or less, • Cable, Fiber, or DSL only (no mobile broadband, hotspot, satellite, or point-to-point), • WiFi is allowed; wired connection required if WiFi becomes unstable, • Successful candidates will be required to complete and pass a CLEAR™ identity verification as part of the pre-employment screening process, • _, • Must be able to enroll in and use Multi-Factor Authentication (MFA) via Okta with Microsoft Authenticator for secure access to company systems What Makes This Opportunity • Build in-demand skills using Amazon Connect and cloud-based support tools, • Receive paid training and ongoing support, • Gain hands-on experience in customer experience and tech-enabled services, • Support a mission-driven environment serving students and educators, • Strengthen core skills like communication, customer service, and multitasking Our Training Approach You’ll complete a fast-paced, 3-day training program with hands-on, real-world learning to build proficiency quickly. Ongoing coaching and support from experienced team members will help you succeed as you settle into the role. The hourly pay rate for this non-exempt position is $16. Encoura determines compensation using national market benchmarks, internal equity considerations, and organizational budget factors to ensure fairness and consistency across roles. Depending on the position, employees may also be eligible for variable compensation in addition to base pay. Employees in this role are eligible for Encoura’s comprehensive benefits package, which includes health insurance, retirement contributions, paid time off, and other programs that support employee well‑being. This job description outlines primary responsibilities but may not list every duty. Responsibilities may shift based on business needs. About Us Encoura’s mission is to empower students and institutions to create meaningful connections so everyone can make the most informed decisions to achieve their goals. Since 1972, the Company has evolved its products and services to better represent the link between students and higher education institutions and to create the highest probability of student success. Encoura’s expertise now spans enrollment, research, marketing, student success, and advancement and provides an unmatched combination of higher education experience and innovative solutions for colleges and universities. The Company also offers Encourage® — the nation’s largest free college and career planning program used by millions of high school students and educators nationwide. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. All applicants must be eligible to work in the U.S. Encoura endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require reasonable accommodation to complete any part of the application process or are limited in the ability and need an alternative method for applying, please contact the Talent Team. Applicants from California, please review the _. To review our privacy policy, please click this link: _

BDR Solutions, LLC, (BDR) supports the U.S. Federal Government in successfully achieving their mission and goals. Our service and solution delivery starts with understanding each client's end-state, and then seamlessly integrating within each Agency's organization to improve and enhance business and technical operations and deployments. BDR is seeking several Healthcare Schedulers / Customer Service Representatives (CSR) to join our growing team! This will be a Remote role with the duties performed virtually from your home office. Healthcare Schedulers Customer Service Representatives (CSR) (Military Veterans and HUBZone candidates are highly encouraged to apply) Role Overview Provide coordination of care to Veterans and assist to schedule Medical and Dental appointments. This job will require Veteran and Provider outreach. A referral will be used as the source to schedule and various systems will be utilized. Responsibilities • Contact assigned list of Veterans to determine their medical appointment scheduling preference Provider and availability., • Contact In-Network providers to schedule appointment within Veteran Preference and contracted time frames., • Track all booked and arrived appointments for patients generated through outreach efforts., • Ensure patient confidentiality with the handling of all patient health information and records, • Communicate all issues with leader., • Support Inbound/Outbound patient phone calls., • Respond to or refers incoming calls in a prompt, pleasant, and professional manner., • Always remain in the call queue unless permission to leave is approved., • Confirm address spelling and verification of addresses using the appropriate software., • Administer schedule additions, changes, or inquiries in the appropriate database within required time frames., • Process scheduling requests in a timely fashion., • Work effectively in a structured, production environment., • Adhere to daily schedules and assignments., • Work with leadership team to identify and forward potential Quality of Care complaints., • Maintain strict member and company confidentiality., • Perform other related duties as assigned. Required Minimum Qualifications • High school diploma or GED., • Must be able to start on June 15, 2026, • 1+ year of experience in a medical or health insurance environment. Includes claims processing, claims customer service, hospital, or medical/dental provider office etc., • 3-4 years of experience in a call center environment., • Knowledge of medical terminology (provider specialties, ICD/CPT codes etc.)., • Proficient in Microsoft office suite., • Must have workspace in the home with a door and no distractions., • Ability to multi-task and exhibit solid organizational skills, flexibility, time management and attention to detail., • Experience in a related environment (i.e., office, administrative, clerical, etc.) using phones and computers as the primary job tools., • Metric focused and ability to consistently meet productivity standards., • Must be able to type 35 WPM to qualify., • Must be detail oriented and able to effectively document and communicate details., • Must have outstanding communication skills (written and verbal) and be able to maintain relationships in a positive and professional demeanor., • Ability to work remotely from home with a high degree of accountability. Desired Qualifications • Previous experience supporting a Federal Contract The hourly compensation range for this position is $16.00-17.00 depending on location plus Health & Welfare. Compensation decisions depend on a wide range of factors, including but not limited to location, skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. Employment is contingent upon successful completion of a pre‑employment drug test. This position is also subject to the company’s random drug testing policy In addition, U.S Citizenship is required . Select applicants will be subject to a government security investigation and must meet eligibility requirements for access to classified information and be able to obtain a government-granted security clearance. Individuals may also be subject to a background investigation including, but not limited to criminal history, employment and education verification, drug testing, and creditworthiness. BDR is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation, or genetic information.

The Customer Service Representative is responsible for addressing client and/or provider inquiries via email, fax, telephonic, or written correspondence ensuring adherence to contractual and state guidelines as well as client instructions. This is a remote position. This role requires internet upload and download speeds of at least 80Mbps. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: • Answer phone calls, return phone calls, • Answer emails from clients, providers and internal referring offices, • Review previous history of the provider in MedCheck, Scheck and SalesCloud, • Consult with Supervisor or other departments to clarify answers to inquiries, • Contact provider to discuss findings at the appropriate level, • Maintain reports and spreadsheets as needed, • Additional duties as assigned KNOWLEDGE & SKILLS: • Knowledge of Workers Compensation fee schedules and regulations, • Effective verbal and written communication skills, • Good organizational skills and ability to multitask, • Detail oriented, • Proficiency with Microsoft applications, • Medical terminology and coding knowledge EDUCATION & EXPERIENCE: • High school diploma or equivalent, • Customer service experience working in the Managed Care and Benefit Administration industries PAY RANGE: CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time. For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process. Pay Range: $13.94 - $21.48 per hour A list of our benefit offerings can be found on our CorVel website: _ In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first. ABOUT CORVEL: CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!). A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off. CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. #LI-Remote

TruRoots Company is a Boston-based natural & organic food and beverage platform company operating in Chico, CA and Havre de Grace, MD. We manufacture organic Santa Cruz Organic and R.W. Knudsen fruit beverages along with TruRoots ancient grains. We aim for authenticity by accurately & clearly doing our part to make the world a better place through wholesome product offerings and sustainability efforts. Our mission is to cultivate brands you cannot live without, and our Vision is to Nourish families from Root to Fruit. “Nourishing Roots to Fruits” Summary: We are seeking a detail oriented and experienced Logistics and Customer Service Specialist to join our growing Customer Service Team. Join a team where you have ownership in your role and an opportunity to make a positive impact on the process and our customers. Logistics and Customer Service Specialist The Logistics Customer Service Specialist/Representative is responsible for day -to-day execution of order shipments, acting as a liaison between customers, transportation management, carriers, warehouse and order management teams. Duties include planning and tracking shipments, resolving deliveries issues, and maintaining relationships with shippers and receivers. This role demands a strong customer service orientation, quick resolution of order-related issues, and the ability to analyze and interpret data to support decision making. The position plays a critical role in maintaining and strengthening relationships with customers and business partners by delivering exceptional service and communication. Duties and Responsibilities: • Own order shipment execution for customers, ensuring on-time shipment and delivery, • Monitor orders, providing tracking updates and communication of delays, proactively identifying issues and implementing solutions to maintain customer satisfaction, • Work with CPU customers and carriers to improve and maintain on-time order pick ups, • Responsible for coordinating routing for weekly Walmart orders, with a focus on efficiency and OTIF. Ensuring schedule is maintained and shipments are delivered timely, • Partner with warehouse and transportation teams to ensure on-time shipments, pick-ups and delivery with a focus on internal KPI’s, • Serve as the primary point of contact for shipment-related inquiries, providing timely and professional responses, • Build strong relationships with customers and internal stakeholders to understand expectations and deliver solutions Research and validate deductions, claims, and chargebacks, participating in process improvement initiatives to minimize fines and discrepancies • Maintain accurate records of customer information, expectations, and requirements Required Experience and Skills: • 3+ years of experience in logistics and/or order management, customer service preferably in the consumer-packaged goods (CPG) industry., • Experience with Walmart order fulfillment, logistics, and compliance, • Understanding of freight, shipping, and supply chain processes, • Working knowledge of EDI; experience with SPS Commerce is a plus, • Proficiency in ERP systems, preferably NetSuite, • Strong customer service skills with a commitment to timely communication., • Effective troubleshooting and problem-solving abilities with a focus on root cause resolution, • Ability to identify and implement process improvements, • Excellent prioritization, time management, and organizational skills with a high sense of urgency, • Strong analytical skills for data management and reporting, • Professional verbal and written communication skills Equal Employment Opportunity TruRoots Company provides equal employment opportunities (EEO) to all employees and applicants without regard to race, sex, color, religion, gender, sexual orientation or preference, gender identity or expression, national origin or ethnicity, age, marital status, pregnancy, genetic information, disability, or veteran status, in accordance with applicable federal, state, and local laws. Equal Employment Opportunity TruRoots is an equal-opportunity employer. We are committed to ensuring equal employment opportunities for all employees and applicants for employees and applicants for employment without regard to race, color, religion, sex, natural origin, age, disability, sexual orientation, gender identity, or any other characteristics protected by applicable law. In compliance with federal and state employment laws, TruRoots prohibits discrimination against employees and applicants based on these protective characteristics. This policy applies to all aspects of employment including recruitment, hiring, promotion, transfer compensation, benefits, training, and termination. We are dedicated to creating a diverse and inclusive work environment where all employees are treated with dignity, respect, and fairness. Our commitment to diversity extends beyond compliance with the law. It is integral to our culture and central to our success as an organization.

Our representatives meet virtually with clients who have signed up to receive supplemental benefits that help protect their families beyond what their employer covers. Their role is to consult with the family, explain the available options, and assist them in selecting the best plan to meet their family's needs. Successful reps are great communicators who are ambitious, motivated, and organized. They think like entrepreneurs and are committed team players. Job Requirements: • Reach out to individuals who have requested more information on the benefits we offer, • Schedule Zoom meetings with these members, • Customize new benefit plans and adjust existing plans to fit the current needs of each client, • Establish and maintain relationships with existing and new clients, • Perform benefit reviews for existing clients, as well as help with any necessary claims or adjustments, • Provide attentive customer service and any necessary administrative support in response to members' needs, • Respond to and resolve client questions and concerns regarding their benefits, • Ensure that all documentation is accurate and complete, and perform any necessary updates on schedule Benefits: • Medical (BlueCross BlueShield), • Dental, Vision, and Hearing insurance, • Company stock options offered, • Retirement benefits from renewal income, • Comprehensive paid training program, • Monthly performance-based bonuses, • Weekly pay with a competitive commission structure, • Flexible work schedule with the ability to work from home (Our offices are open if you work more efficiently in an office setting)

We are seeking a dependable and service-oriented Customer Service & Reservations Associate to support client inquiries and assist with reservation coordination. This role focuses on delivering timely support, managing requests, and ensuring all details are handled accurately to create a smooth and positive client experience. This is a fully remote position ideal for individuals who are organized, responsive, and comfortable working in a client-focused environment. • Respond to client inquiries related to services, scheduling, and reservations, • Assist with coordinating reservation details based on client needs and preferences, • Provide clear updates, confirmations, and follow-ups, • Maintain accurate records of client interactions and reservation details, • Monitor timelines to ensure all requests are completed efficiently, • Support a consistent and high-quality client experience, • Strong communication and customer service skills, • Excellent organizational and time management abilities, • Ability to work independently in a remote environment, • Detail-oriented with strong follow-through, • Comfortable using email, online platforms, and scheduling tools, • Flexible remote work environment, • Structured onboarding and ongoing support, • Opportunities for growth and advancement based on performance, • Supportive and collaborative team environment $45,000 - $70,000 a year This is a remote role requiring a reliable internet connection and the ability to stay organized and productive in a virtual workspace. If you enjoy assisting clients, managing reservations, and providing excellent service in a remote setting, we encourage you to apply. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Title: Remote Customer Service Specialist – Hotel Bookings About Us: We are passionate about making travel seamless and memorable. We specialize in tailored travel experiences for leisure clients, with a focus on excellent customer support, personalized hotel recommendations, and trusted industry knowledge. From quick getaways to once-in-a-lifetime adventures, we’re here to make booking easy and enjoyable. Position Overview: We are looking for a dependable and service-driven Remote Customer Service Specialist – Hotel Bookings to support our clients with hotel research, reservations, and post-booking assistance. This role is ideal for someone who enjoys working remotely, is comfortable using online tools, and is passionate about delivering outstanding client experiences. Key Responsibilities: Assist clients with booking hotel accommodations that meet their needs, budget, and travel goals Provide professional and timely support via email, phone, and messaging platforms Offer personalized hotel recommendations using available tools and client preferences Confirm booking details and ensure accuracy of client itineraries Handle changes, cancellations, and special requests efficiently Build positive client relationships through excellent service and follow-through Stay informed on hotel brands, loyalty programs, promotions, and destination updates Qualifications: Previous experience in customer service, hospitality, or travel booking preferred Strong written and verbal communication skills Detail-oriented with the ability to manage multiple bookings at once Comfortable working remotely using digital communication and booking platforms Friendly, proactive, and solution-focused mindset Passion for travel and helping others plan great experiences Must be 18 years or older with access to a computer and stable internet connection What We Offer: Flexible, remote work environment Travel training and professional development resources Access to exclusive hotel deals and travel planning tools Supportive team culture with opportunities for growth Performance-based incentives and travel perks Work Environment: This role is fully remote with flexible scheduling options. Ideal for individuals who are self-motivated, organized, and thrive in a client-focused setting.$30,000 - $60,000 a yearWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

US Based Wellness Company is Seeking Dynamic, Enthusiastic, Upbeat candidates with excellent people skills and strong desire to help others to join our marketing team in a marketing/customer service capacity. We provide dynamic team support, one on one mentoring and all the resources you need to be successful. As long as you have a strong drive for success we will help you get there. Stop wasting gas commuting or on daycare, through our state of the art technology you can work with us in a telecommute capacity which will mean flexible hours. SKILLS NEEDED: • Exceptional Customer Service Skills, • Basic Computer Skills and MS Office Knowledge, • Excellent Written and Verbal Communication Skills, • No Marketing Experience is required!, • MUST be Coachable! REQUIREMENTS: • Up To Date Computer with High Speed Internet access, • Telephone access with three way calling capabilities This is not a sales position. If you feel you have the skills and meet the requirements we are looking for please submit your resume for consideration. Suitable candidates will be contacted to set up an interview.

• Professionally answer inbound calls for both businesses </span> </span> </div> • Provide accurate responses to basic customer service questions</span> </span> </div> • Collect caller information and enter it into the EHR system</span> </span> </div> • Schedule appointments and maintain accurate records</span> </span> </div> • Route or escalate calls to the appropriate team members when needed</span> </span> </div> </div></span> </body> </html>"}},{"fieldLabel":"Must Haves","uitype":110,"value":"• Strong English communication skills, both verbal and written • Prior customer service experience • Comfortable accurately logging data into systems, such as EHR or similar platforms • This role is open only to Filipino candidates currently residing in the Philippines"},{"fieldLabel":"Nice to Haves","uitype":110,"value":"• Previous experience in a healthcare or clinical support environment • Experience handling multiple phone lines or call routing"},{"fieldLabel":"Home Office Requirements","uitype":110,"value":"Please only apply for this role if you have the following home office requirements: · Perfectly working headset and webcam · Stable internet connection of at least 25 Mbps ~ 50 Mbps · Up to date computer system with a minimum of Windows 10 or later and macOS Monterey (12.0) or later · Quiet room with no distractions or background noises · A backup plan if the power goes out or if your internet connection becomes unstable during your shift Only applicants meeting the strict criteria above will be contacted."},{"fieldLabel":"Connect With Us","uitype":110,"value":"https://virtualcoworker.com.ph https://virtualcoworker.com/our-culture https://www.facebook.com/virtualcoworker https://www.linkedin.com/company/virtual-coworker"}],"isMobile":false,"iframe":"true","jobType":"Full time","applyName":"Apply Now!","zsoid":"8208015","FontFamily":"Arial, Helvetica, sans-serif","jobOtherDetails":[{"fieldLabel":"Job Category","uitype":2,"value":"Customer Service/Technical Support"},{"fieldLabel":"Work Schedule","uitype":1,"value":"Monday - Friday, 9:00 AM – 5:00 PM Eastern Standard Time"},{"fieldLabel":"Hours Per Day","uitype":2,"value":"Full Time – 8 hours per day"},{"fieldLabel":"Industry","uitype":2,"value":"Health and Wellness"},{"fieldLabel":"Client Location","uitype":2,"value":"USA"},{"fieldLabel":"Work Location","uitype":1,"value":"Home Based - Philippines"},{"fieldLabel":"City","uitype":1,"value":"Shelby Twp"},{"fieldLabel":"State/Province","uitype":1,"value":"Michigan"},{"fieldLabel":"Zip/Postal Code","uitype":1,"value":"48316"}],"headerName":"Customer Service Specialist for a Behavioral Health & Recovery Support Organization in the US (Home Based Full Time)","widgetId":"147741000000390320","isJobBoard":"false","userId":"147741000000027001","attachArr":[],"customTemplate":"3","isCandidateLoginEnabled":true,"jobId":"147741000072357013","FontSize":"12","location":"Shelby Twp","embedsource":"CareerSite","logoId":"idwop0ece2fcac21a443ba16938fb832bdc3b"}

This remote position combines customer service and sales, helping families understand and access valuable protection programs while building long-term client relationships. If you are motivated, enjoy helping people, and are looking for a career with growth potential, we want to hear from you. • Communicate with clients via phone and virtual meetings, • Provide information about available products and services, • Assist customers in selecting solutions that meet their needs, • Maintain professional relationships with clients, • Record interactions in the CRM system, • Must reside in the United States, • Legal authorization to work in the U.S., • Fluent Spanish required, • Strong communication skills, • Customer service or sales experience preferred, • Remote work opportunity, • Professional training and mentorship, • Career growth within an expanding organization, • Supportive and collaborative team environment Estamos buscando profesionales de habla hispana para unirse a nuestro equipo en crecimiento, apoyando a la comunidad latina en Estados Unidos. Esta posición remota combina servicio al cliente y asesoría, ayudando a las familias a conocer soluciones de protección mientras se desarrollan relaciones profesionales a largo plazo. Si te gusta ayudar a las personas y buscas una oportunidad con crecimiento profesional, queremos conocerte. • Comunicarse con clientes por teléfono y reuniones virtuales, • Brindar información sobre productos y servicios disponibles, • Ayudar a los clientes a elegir soluciones según sus necesidades, • Mantener relaciones profesionales con los clientes, • Registrar interacciones en el sistema CRM, • Residir en Estados Unidos, • Autorización legal para trabajar en EE. UU., • Dominio del español, • Buenas habilidades de comunicación, • Experiencia en servicio al cliente o ventas es un plus, • Trabajo remoto, • Entrenamiento profesional, • Crecimiento dentro de una organización en expansión, • Ambiente de trabajo colaborativo

Must reside in the following states to be considered for a Seasonal Role:AR, AZ, CO, CT, FL, GA, ID, IL, KS, LA, ME, MN, MO, MT, NC, NJ, NV, OK, OR, TN, TX, UT, VA, WA, WI Please note: This is a remote seasonal role, starting in October through December 2025. Do you thrive in a fast-paced, lively atmosphere? Do you love working with people, solving problems, and providing exceptional service? If so, read on! The Role: As a Customer Service Lead, you will be an instrumental part of ensuring the most exceptional contact quality and service possible for Minted’s customers. CS Leads are responsible for working closely with and providing daily support to a team of Customer Service Representatives (CSRs). Reporting to a Team Supervisor, you will serve as a Minted subject matter expert, providing in-the-moment coaching and support to allow the team to deliver excellent service. Team Leads will use problem-solving and people skills to support the team through multiple channels, driving productivity while monitoring incoming contact volumes, SLAs, and associated prioritization to tackle the highest priority cases first. Team Leads have excellent written and verbal communication skills and are savvy in working with a variety of systems and technology. Your #1 objective is to offer the best experience possible for any customer interacting with Minted, and you support CSRs to do this by offering hands-on team support. • Provide day-to-day support, subject matter expertise, and real-time coaching for Customer Service Representatives, motivating and supporting the team to resolve customer concerns, • Stay present and available for the broader Customer Service team, including monitoring communications, answering questions, and providing real-time feedback via Slack and Google Hangouts, • Oversee the team to drive productivity through contact prioritization via queue management and adherence monitoring, • Provide interval updates to the team, sharing hourly progress versus SLA targets, • Navigate and resolve financial transactions and support vendor communications required to resolve customer concerns, • Serve as the first line of defense for escalations for the broader Customer Service team, • Approve service recovery requests and produce promo codes, • Stay up-to-date about the knowledge base for Minted products, services, and policy details and updates by reviewing the Customer Service knowledge base, as well as training updates, and daily huddle announcements, • Work closely with the Team Supervisor to support the CSR coaching process, • As time permits, support answering email and other contacts; support ad hoc projects, such as Training and Quality Assurance support, • In partnership with your Customer Service Team Supervisor, responsible for Quality Assurance, CSAT, and Productivity for your team, • Promote a positive and friendly environment supporting good morale and cooperation, • Professional, with leadership skills, and excellent interpersonal and communication skills, • Someone who leads by example, enthusiastically encouraging team members to follow Minted best practices and departmental policies, • Able to take direction and quickly learn new procedures, processes, and products, • Open to feedback, believing in a culture of continuous improvement as you work toward individual and departmental goals, • Comfortable using technology; ideally familiar and experienced with eCommerce, • Able to reliably meet a required flexible/variable hour work schedule including weekends based on business needs and adhere to company attendance policy, • A Bachelor’s degree or equivalent work experience, • 2+ years of experience in a Customer Service role required, with proven excellence and an overall understanding of customer satisfaction, • A proven track record of supporting Minted customers with exceptional service, • Excellent written and verbal communication skills, • Detail-oriented, problem solver, promotes a positive team environment, • Excellent computer/software skills. (Google Docs, Sheets, and Slides), • Experience with Salesforce or other CRM software a plusCompensation: The compensation range for the role applies to employment offers from Minted. Our employment offers fall between the minimum and midpoint of the range to allow for continued salary growth during your employment at Minted. The upper half of the range accommodates this growth and supports our intention to create an environment that encourages lasting relationships between Minted and our employees. Geo Base Salary Range 2 - Includes CO, IL, NJ, OR, TX, VA, WA - $22.71/hrGeo Base Salary Range 3 - Includes AR, AZ, CT, FL, GA, ID, KS, LA, ME, MN, MO, MT, NC, NV, OK, TN, UT, WI - $20.84/hr Benefits:- Paid Sick Leave- Minted Friends and Family Discount- Access to employee perks portal DISCLAIMER: We verify identity at the start of interviews to ensure fairness and security. We reserve the right to withdraw candidates who misrepresent their identity, experience, or qualifications at any stage of the process. Notice of AI Use in Employment Decisions: We use AI-powered tools, including Brainner AI, to support our hiring and employment processes. These tools help assess job-related qualifications and improve efficiency, but all decisions involve human review. About Minted: Artists shape culture. They spark conversation, create connection, and bring beauty into the world. Minted is where they come together to reach further. Our marketplace empowers a thriving community of independent artists to sell and scale their work. We nurture self-expression, cultivate community, and bring the best in visual art to a global audience. We’re building a new way to discover the world’s best creative talent. We’re here for the emerging talent ready to take off, the local favorites ready to grow, and the established artists ready to dream bigger. At Minted, our people don’t just believe in the power of art–we live it. We have our finger on the pulse of what’s new and now. We’re obsessed with great design, art, and interiors. We’re in galleries, at fairs, and constantly finding inspiration online. We seek undiscovered talent that deserves to stand up and stand out. We connect with artists that have something to say, and we collaborate to amplify their work. The Minted community’s art, stationery, and textiles products have reached over 75 million homes worldwide. Our marketplace brings the best in independent design to consumers everywhere. We recognize the challenges independent artists face, and we leverage our resources to level the playing field and create a platform that gives artists the freedom to develop their craft and grow their business. We are headquartered in San Francisco, CA and currently employ 350+ full-time employees, plus additional temporary workers during the holiday season. We have raised over $300M from top-tier investors including Benchmark Capital, T. Rowe Price, Permira, Ridge Ventures, Technology Crossover Ventures, and Norwest Venture Partners. Angel investors include Marissa Mayer, Jeremy Stoppelman, Julia & Kevin Hartz, Yishan Wong, and more. Minted is an Equal Opportunity Employer committed to inclusion and diversity. We welcome people of different backgrounds, experiences, abilities and perspectives and will consider all qualified applicants for employment in accordance with all state, local, and federal laws. Minted participates in the E-verify program. How Our Process Works: Minted uses technology and innovative practices to bring unique, best-selling design to market at scale. Using its crowdsourcing technology, consumers are empowered to vote for the designs they love and want to see sold, ensuring that Minted always sells continuously fresh and trend-forward product. The winning designs are manufactured by Minted, enabling artists from around the world to share and sell their work while letting Minted do the rest. Since launch in 2007, the company has expanded to serve consumers in new categories including wall art, textiles, digital content and home decor, as well as serve major retailers and consumer products brands with data-backed design through licensing and wholesale partnerships.

Mercier Consultancy is thrilled to offer an exciting opportunity for Dutch Speaking Customer Service Representatives to join our team in the picturesque island nation of Malta! In this essential role, you will provide exceptional support to our Dutch-speaking clients, ensuring their inquiries are met with professionalism and care. Malta, known for its stunning coastline, rich history, and vibrant culture, provides a perfect backdrop for your career advancement while enjoying a unique Mediterranean lifestyle. If you are passionate about customer service and eager to take on a new challenge, we invite you to apply! • Deliver outstanding customer service in Dutch through various communication channels, including phone, email, and live chat., • Assist customers with their inquiries about products and services, providing accurate information and solutions., • Effectively resolve customer complaints and issues, ensuring a high level of customer satisfaction., • Document customer interactions thoroughly and contribute to service improvement initiatives., • Collaborate with colleagues to improve service quality and tackle common challenges., • Stay knowledgeable about company offerings and industry trends in order to provide informed assistance., • Engage in ongoing training and development to continuously enhance your customer service skills., • Fluency in Dutch and English is required, along with strong written and verbal communication skills., • Previous experience in customer service is preferred, but a positive attitude and willingness to learn are equally important., • Strong problem-solving skills and a commitment to delivering excellent customer service., • Able to manage multiple inquiries effectively in a fast-paced environment., • Basic computer proficiency and experience with customer service software is advantageous., • A willingness to relocate to Malta and embrace its vibrant culture., • Flexibility to work various shifts, including evenings and weekends, as needed., • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Training, • Health Insurance, • Private Health Insurance, • And Much More...

Mercier Consultancy MD is thrilled to announce an opening for Norwegian Speaking Customer Service Representatives for an E-commerce Company based in Greece. This is an exciting opportunity for those who love online shopping and are enthusiastic about providing excellent customer support. As a representative, you will engage with customers in Norwegian, assisting them with their online shopping experience and ensuring their satisfaction. • Handle customer inquiries related to e-commerce products, order status, returns, and general support via phone, email, and chat in Norwegian., • Provide information on product features, pricing, promotions, and delivery options., • Assist customers with order placement, tracking shipments, and resolving issues efficiently., • Document customer interactions and feedback in the CRM system to enhance service quality., • Collaborate with logistics and inventory teams to ensure timely order fulfillment and customer satisfaction., • Stay informed about ongoing promotions, new products, and e-commerce trends to provide relevant information to customers., • Fluency in Norwegian (both written and spoken) is essential; knowledge of English is preferred., • Experience in customer service, ideally in the e-commerce or retail sectors., • Strong communication skills and a commitment to delivering a positive customer experience., • Ability to troubleshoot problems and handle customer inquiries effectively., • Proficiency in using customer service software and basic computer applications., • Ability to work in a fast-paced environment and manage multiple inquiries simultaneously., • Willingness to work flexible hours, including evenings and weekends as necessary., • Competitive Monthly Salary, • 2 Extra Salaries Per Year, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Mercier Consultancy MD is thrilled to offer a unique opportunity for Italian Speaking Customer Service Representatives looking to work in Greece. This position comes with a fully paid relocation package, making it an exciting chance to immerse yourself in a new culture while providing exceptional customer service. As a representative, you will assist Italian-speaking customers, ensuring they receive top-notch support and service. • Manage inquiries from Italian-speaking customers across various channels including phone, email, and chat., • Provide information about products and services while assisting customers with their queries and concerns., • Resolve issues effectively and promptly, ensuring a satisfactory customer experience., • Document customer interactions accurately in the CRM system for future reference., • Work collaboratively with other team members to enhance customer satisfaction and support., • Stay informed about company offerings and industry trends to provide accurate assistance., • Fluency in Italian (both written and spoken) is essential; knowledge of English is a plus., • Previous experience in customer service is preferred., • Strong communication skills with a focus on customer needs and satisfaction., • Ability to resolve problems efficiently and professionally., • Strong organizational skills and the ability to multitask in a fast-paced environment., • Familiarity with CRM software and general computer proficiency., • Willingness to relocate to Greece and work flexible hours, including evenings and weekends, if necessary., • Competitive Monthly Salary, • 2 Extra Salaries Per Year, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Mercier Consultancy is thrilled to offer a fantastic opportunity for German Speaking Customer Service Representatives to join our dedicated team in the beautiful island of Malta! In this essential role, you will be responsible for providing exceptional support to our German-speaking clients, ensuring their inquiries are addressed with professionalism and efficiency. Enjoy the vibrant culture, stunning seaside views, and friendly atmosphere of Malta while building a rewarding career in customer service. If you have a passion for helping others and a dedication to high-quality service, we would love to hear from you! • Provide excellent customer service in German through various communication channels, including phone, email, and chat., • Assist customers with inquiries about products and services, ensuring accurate and helpful guidance., • Handle customer complaints and resolve issues effectively, maintaining strong client relationships., • Accurately document customer interactions and provide feedback for continuous improvement., • Collaborate with team members to enhance service quality and tackle common challenges., • Stay informed about company offerings and industry trends to provide knowledgeable assistance., • Engage in ongoing training and development sessions to improve your customer service skills., • Fluency in German and English is required, with strong written and verbal communication skills., • Previous experience in customer service is desirable, but a positive attitude and willingness to learn are highly valued., • Excellent problem-solving skills and a strong commitment to customer satisfaction., • Able to manage multiple inquiries efficiently in a busy work environment., • Basic computer proficiency and familiarity with customer service software is a plus., • Willingness to relocate to Malta and embrace a new cultural experience., • Flexibility to work various shifts, including evenings and weekends, as needed., • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Training, • Health Insurance, • Private Health Insurance, • And Much More...

Mercier Consultancy is delighted to announce an exciting opportunity for Danish Speaking Customer Service Representatives to join our team in the stunning island nation of Malta! This is a fantastic chance to provide top-notch support to our Danish-speaking clients, ensuring their inquiries are managed effectively and with a personal touch. Experience Malta's rich history, beautiful coastlines, and vibrant culture, while advancing your career in a dynamic and supportive environment. If you are enthusiastic about customer service and eager to immerse yourself in a new adventure, we want to hear from you! • Deliver high-quality customer service in Danish through various communication channels, including phone, email, and live chat., • Assist customers with inquiries about products and services, providing accurate information and solutions., • Effectively address customer complaints and issues, ensuring a positive and satisfactory experience., • Document customer interactions accurately and contribute valuable insights for service enhancement., • Collaborate with team members to improve service delivery and resolve common challenges., • Stay knowledgeable about company offerings and industry trends to offer informed assistance., • Engage in ongoing training and development to continuously improve your skills., • Fluency in Danish and English is required, along with strong written and verbal communication skills., • Previous experience in customer service is a plus, but a positive attitude and willingness to learn are highly valued., • Excellent problem-solving skills and a strong commitment to providing exceptional customer service., • Ability to handle multiple inquiries effectively in a fast-paced work environment., • Basic computer proficiency and familiarity with customer service software is advantageous., • Enthusiasm for relocating to Malta and adapting to a new cultural experience., • Flexibility to work varied shifts, including evenings and weekends, as needed., • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Training, • Health Insurance, • Private Health Insurance, • And Much More...

Must reside in the following states to be considered for a Seasonal Role:AR, AZ, CO, CT, FL, GA, ID, IL, KS, LA, ME, MN, MO, MT, NC, NJ, NV, OK, OR, TN, TX, UT, VA, WA, WI Please note: This is a remote seasonal role, starting in October through December 2025. Do you thrive in a fast-paced, lively atmosphere? Do you love working with people, solving problems, and providing exceptional service? If so, read on! The Role: Minted is a design marketplace, sourcing creative content from independent artists around the globe and selling the best designs to the world in the form of art, home decor, and stationery. We are looking for Customer Service Representatives (CSRs) to join our team for the holiday season and to provide outstanding service to our customers. CSRs use their problem-solving and people skills while working directly with our customers to address their questions through multiple channels – phone, email & live chat. Reporting to a Customer Service Team Supervisor, CSRs have excellent written and verbal communication skills and are savvy in working with a variety of systems and technology. Minted CSRs are exceptionally patient, empathetic, and passionate team members whose #1 objective is to offer the best experience possible for any customer. Our operation is open 7 days per week, and candidates must be available to work evenings and weekends. The hours & schedule for the role are variable. • Provide excellent customer service through various channels, including live chats, emails, and phone calls, • Address customer inquiries, concerns, and issues promptly and professionally, • Provide customers with support about Minted products and promotions, as well as general order information; provide assistance with processing orders and customizing designs, • Document customer interactions thoroughly and accurately in our CRM, while following departmental policies, • Use support tools & training including our knowledge base to provide a seamless customer experience, • Identify opportunities for improving the customer experience and share those with Customer Service leadership, • Attain the highest quality possible, with accountability for your own Quality and Productivity KPIs, • Able to positively and efficiently resolve customer concerns and prioritize multiple tasks in a fast-paced, high-volume environment, • Able to take direction and quickly learn new procedures, processes, and products, • Open to feedback, believing in a culture of continuous improvement as you work toward individual and departmental goals, • Able to utilize various customer service tools, software, and systems to effectively manage customer interactions, • Able to reliably meet a required flexible/variable hour work schedule including weekends based on business needs and adhere to company attendance policy, • A Bachelor’s degree or equivalent work experience, • 1+ years of experience working in a customer service setting (preferably at a premium brand), • 1+ years of experience of building customer relationships and resolving customer complaints, • 1+ years of experience in identifying and solving customer issues, collaborating with teams to address challenges, and finding solutions to enhance customer satisfaction, • Excellent written and verbal communication skills, • High attention to detail, are organized, and able to follow through, • Experience with Salesforce or other CRM software a plusCompensation: The compensation range for the role applies to employment offers from Minted. Our employment offers fall between the minimum and midpoint of the range to allow for continued salary growth during your employment at Minted. The upper half of the range accommodates this growth and supports our intention to create an environment that encourages lasting relationships between Minted and our employees. Geo Base Salary Range 2 - Includes CO, IL, NJ, OR, TX, VA, WA - $17.65/hrGeo Base Salary Range 3 - Includes AR, AZ, CT, FL, GA, ID, KS, LA, ME, MN, MO, MT, NC, NV, OK, TN, UT, WI - $16.19/hr Benefits:- Paid Sick Leave- Minted Friends and Family Discount- Access to employee perks portal DISCLAIMER: We verify identity at the start of interviews to ensure fairness and security. We reserve the right to withdraw candidates who misrepresent their identity, experience, or qualifications at any stage of the process. About Minted: Artists shape culture. They spark conversation, create connection, and bring beauty into the world. Minted is where they come together to reach further. Our marketplace empowers a thriving community of independent artists to sell and scale their work. We nurture self-expression, cultivate community, and bring the best in visual art to a global audience. We’re building a new way to discover the world’s best creative talent. We’re here for the emerging talent ready to take off, the local favorites ready to grow, and the established artists ready to dream bigger. At Minted, our people don’t just believe in the power of art–we live it. We have our finger on the pulse of what’s new and now. We’re obsessed with great design, art, and interiors. We’re in galleries, at fairs, and constantly finding inspiration online. We seek undiscovered talent that deserves to stand up and stand out. We connect with artists that have something to say, and we collaborate to amplify their work. The Minted community’s art, stationery, and textiles products have reached over 75 million homes worldwide. Our marketplace brings the best in independent design to consumers everywhere. We recognize the challenges independent artists face, and we leverage our resources to level the playing field and create a platform that gives artists the freedom to develop their craft and grow their business. We are headquartered in San Francisco, CA and currently employ 350+ full-time employees, plus additional temporary workers during the holiday season. We have raised over $300M from top-tier investors including Benchmark Capital, T. Rowe Price, Permira, Ridge Ventures, Technology Crossover Ventures, and Norwest Venture Partners. Angel investors include Marissa Mayer, Jeremy Stoppelman, Julia & Kevin Hartz, Yishan Wong, and more. Minted is an Equal Opportunity Employer committed to inclusion and diversity. We welcome people of different backgrounds, experiences, abilities and perspectives and will consider all qualified applicants for employment in accordance with all state, local, and federal laws. Minted participates in the E-verify program. How Our Process Works: Minted uses technology and innovative practices to bring unique, best-selling design to market at scale. Using its crowdsourcing technology, consumers are empowered to vote for the designs they love and want to see sold, ensuring that Minted always sells continuously fresh and trend-forward product. The winning designs are manufactured by Minted, enabling artists from around the world to share and sell their work while letting Minted do the rest. Since launch in 2007, the company has expanded to serve consumers in new categories including wall art, textiles, digital content and home decor, as well as serve major retailers and consumer products brands with data-backed design through licensing and wholesale partnerships.

Mercier Consultancy is thrilled to announce an exceptional opportunity for Finnish Speaking Customer Service Representatives to join our esteemed team in the beautiful island of Malta! In this vital role, you will provide outstanding support to our Finnish-speaking clients, addressing their inquiries and ensuring a seamless customer experience. Malta, with its rich history, stunning coastlines, and vibrant culture, offers a wonderful environment to develop your career while enjoying a Mediterranean lifestyle. If you are passionate about customer service and ready to take your career to the next level, we would love to hear from you! • Deliver high-quality customer service in Finnish through various communication channels, including phone, email, and live chat., • Assist customers with inquiries about products and services, ensuring accurate and helpful information is provided., • Effectively resolve customer complaints, maintaining a positive customer relationship at all times., • Document customer interactions accurately and participate in initiatives for service improvement., • Collaborate with team members to enhance the quality of service and address any challenges., • Stay informed about company offerings and industry trends to provide informed support., • Engage in training programs to continuously develop your customer service skills., • Fluency in Finnish and English is required, with strong communication skills in both written and verbal formats., • Previous experience in customer service is advantageous but not essential; a willingness to learn is highly valued., • Excellent problem-solving skills and a strong commitment to delivering exceptional customer service., • Able to handle multiple inquiries efficiently in a busy work environment., • Basic computer proficiency and familiarity with customer service software is a plus., • Willingness to relocate to Malta and embrace a lively cultural experience., • Flexibility to work various shifts, including evenings and weekends, as needed., • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Training, • Health Insurance, • Private Health Insurance, • And Much More...

Must reside in the following states to be considered for a Seasonal Role:AR, AZ, CO, CT, FL, GA, ID, IL, KS, LA, ME, MN, MO, MT, NC, NJ, NV, OK, OR, TN, TX, UT, VA, WA, WI Please note: This is a remote seasonal role, starting in October through December 2025. Do you thrive in a fast-paced, lively atmosphere? Do you love working with people, solving problems, and providing exceptional service? If so, read on! The Role: Minted is a design marketplace, sourcing creative content from independent artists around the globe and selling the best designs to the world in the form of art, home decor, and stationery. We are looking for Customer Service Representatives (CSRs) to join our team for the holiday season and to provide outstanding service to our customers. CSRs use their problem-solving and people skills while working directly with our customers to address their questions through multiple channels – phone, email & live chat. Reporting to a Customer Service Team Supervisor, CSRs have excellent written and verbal communication skills and are savvy in working with a variety of systems and technology. Minted CSRs are exceptionally patient, empathetic, and passionate team members whose #1 objective is to offer the best experience possible for any customer. Our operation is open 7 days per week, and candidates must be available to work evenings and weekends. The hours & schedule for the role are variable. • Provide excellent customer service through various channels, including live chats, emails, and phone calls, • Address customer inquiries, concerns, and issues promptly and professionally, • Provide customers with support about Minted products and promotions, as well as general order information; provide assistance with processing orders and customizing designs, • Document customer interactions thoroughly and accurately in our CRM, while following departmental policies, • Use support tools & training including our knowledge base to provide a seamless customer experience, • Identify opportunities for improving the customer experience and share those with Customer Service leadership, • Attain the highest quality possible, with accountability for your own Quality and Productivity KPIs, • Able to positively and efficiently resolve customer concerns and prioritize multiple tasks in a fast-paced, high-volume environment, • Able to take direction and quickly learn new procedures, processes, and products, • Open to feedback, believing in a culture of continuous improvement as you work toward individual and departmental goals, • Able to utilize various customer service tools, software, and systems to effectively manage customer interactions, • Able to reliably meet a required flexible/variable hour work schedule including weekends based on business needs and adhere to company attendance policy, • A Bachelor’s degree or equivalent work experience, • 1+ years of experience working in a customer service setting (preferably at a premium brand), • 1+ years of experience of building customer relationships and resolving customer complaints, • 1+ years of experience in identifying and solving customer issues, collaborating with teams to address challenges, and finding solutions to enhance customer satisfaction, • Excellent written and verbal communication skills, • High attention to detail, are organized, and able to follow through, • Experience with Salesforce or other CRM software a plusCompensation: The compensation range for the role applies to employment offers from Minted. Our employment offers fall between the minimum and midpoint of the range to allow for continued salary growth during your employment at Minted. The upper half of the range accommodates this growth and supports our intention to create an environment that encourages lasting relationships between Minted and our employees. Geo Base Salary Range 2 - Includes CO, IL, NJ, OR, TX, VA, WA - $17.65/hrGeo Base Salary Range 3 - Includes AR, AZ, CT, FL, GA, ID, KS, LA, ME, MN, MO, MT, NC, NV, OK, TN, UT, WI - $16.19/hr Benefits:- Paid Sick Leave- Minted Friends and Family Discount- Access to employee perks portal DISCLAIMER: We verify identity at the start of interviews to ensure fairness and security. We reserve the right to withdraw candidates who misrepresent their identity, experience, or qualifications at any stage of the process. About Minted: Artists shape culture. They spark conversation, create connection, and bring beauty into the world. Minted is where they come together to reach further. Our marketplace empowers a thriving community of independent artists to sell and scale their work. We nurture self-expression, cultivate community, and bring the best in visual art to a global audience. We’re building a new way to discover the world’s best creative talent. We’re here for the emerging talent ready to take off, the local favorites ready to grow, and the established artists ready to dream bigger. At Minted, our people don’t just believe in the power of art–we live it. We have our finger on the pulse of what’s new and now. We’re obsessed with great design, art, and interiors. We’re in galleries, at fairs, and constantly finding inspiration online. We seek undiscovered talent that deserves to stand up and stand out. We connect with artists that have something to say, and we collaborate to amplify their work. The Minted community’s art, stationery, and textiles products have reached over 75 million homes worldwide. Our marketplace brings the best in independent design to consumers everywhere. We recognize the challenges independent artists face, and we leverage our resources to level the playing field and create a platform that gives artists the freedom to develop their craft and grow their business. We are headquartered in San Francisco, CA and currently employ 350+ full-time employees, plus additional temporary workers during the holiday season. We have raised over $300M from top-tier investors including Benchmark Capital, T. Rowe Price, Permira, Ridge Ventures, Technology Crossover Ventures, and Norwest Venture Partners. Angel investors include Marissa Mayer, Jeremy Stoppelman, Julia & Kevin Hartz, Yishan Wong, and more. Minted is an Equal Opportunity Employer committed to inclusion and diversity. We welcome people of different backgrounds, experiences, abilities and perspectives and will consider all qualified applicants for employment in accordance with all state, local, and federal laws. Minted participates in the E-verify program. How Our Process Works: Minted uses technology and innovative practices to bring unique, best-selling design to market at scale. Using its crowdsourcing technology, consumers are empowered to vote for the designs they love and want to see sold, ensuring that Minted always sells continuously fresh and trend-forward product. The winning designs are manufactured by Minted, enabling artists from around the world to share and sell their work while letting Minted do the rest. Since launch in 2007, the company has expanded to serve consumers in new categories including wall art, textiles, digital content and home decor, as well as serve major retailers and consumer products brands with data-backed design through licensing and wholesale partnerships.

Next Job Abroad is pleased to announce an opening for the position of Danish Speaking Bank Customer Service Representative based in Malta. We are seeking candidates who possess a strong background in sales and a dedication to providing high-quality customer service. In this capacity, the selected individual will manage customer inquiries and assist them with a variety of banking services while effectively promoting our financial products. This role presents an excellent opportunity for professional growth in a vibrant and culturally rich environment. • Respond to customer inquiries regarding banking services and products in both Danish and English., • Utilize sales skills to accurately assess customer needs and recommend suitable financial solutions., • Assist clients with account openings, transactions, and general banking inquiries., • Collaborate with the sales team to meet and exceed established company sales objectives., • Address customer complaints and ensure timely resolutions to uphold customer satisfaction., • Document all customer interactions and transactions with precision in our database., • Stay informed regarding banking products, services, and regulatory requirements to provide accurate information to clients., • Fluency in Danish and proficiency in English; proficiency in additional languages is advantageous., • A minimum of one year experience in customer service or sales, preferably within the banking or sales sector., • Demonstrated success in sales with a proven ability to achieve sales targets., • Exceptional communication skills, both verbal and written., • Ability to thrive in a fast-paced environment and efficiently manage multiple responsibilities., • Familiarity with banking software and customer relationship management systems is preferred., • Willingness to relocate to Malta and embrace a new cultural experience., • Career growth opportunities in a renowned global bank., • International & diverse work environment., • Competitive performance bonuses., • Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes., • Yearly salary €25.000 excluding bonuses., • Health care benefits and numerous other discounts., • Fully paid training by certified instructors., • State of the art premises, providing a great working environment with relaxing break areas., • Special events as well as community & social responsibility initiatives., • Work for a Great Place to Work-Certified Company., • Relocation package (reviewed case by case), • This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!

Are you fluent in Dutch and looking for a career that combines professional growth with the freedom to work remotely from anywhere in the world? At Mercier Consultancy, we’re building a global network of on-demand customer service professionals, and we want you to join us! You’ll start with an intensive 3-month training and trial program in Greece, working with one of our on-site clients to gain hands-on experience. After successfully completing the program, you’ll become part of our exclusive pool of Dutch-speaking agents available for remote assignments with top international companies. • Provide exceptional customer service to Dutch-speaking clients., • Handle inquiries via phone, email, and chat professionally and efficiently., • Learn and master our client systems during your training period., • Work remotely after your training while staying connected to our global team., • Be part of a flexible, high-performing team with opportunities to grow your career internationally., • Fluent in Dutch (both written and spoken)., • Strong communication and problem-solving skills., • Comfortable with digital tools and remote work., • Motivated, proactive, and eager to learn., • Open to relocating to Greece for the 3-month training period., • 3-month fully supported training in Greece with relocation package., • Access to remote work opportunities worldwide after training., • Inclusion in a global on-demand agent database with exclusive client contracts., • Professional growth and career advancement within Mercier Consultancy., • Networking and mentorship opportunities with international client service leaders.

Husch Blackwell LLP is a full-service litigation and business law firm with multiple locations across the United States, serving clients with domestic and international operations. At Husch Blackwell we believe that diverse, equitable and inclusive teams lead to better outcomes. Husch Blackwell is committed to retaining, recruiting, developing, and promoting talented lawyers and business professionals with diverse backgrounds and experiences. We foster an engaged, diverse, and inclusive team culture of accountability and purpose that makes our Firm and our communities better. Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation. If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our Senior Client Account Specialist position. This position may be filled remotely, or in any of our locations. The Senior Client Account Specialist ensures that the firm receives timely payments from debtors. Responsibilities include monitoring accounts, contacting clients with overdue balances, negotiating payment plans, and documenting collection efforts. You’ll serve as a liaison between the firm and its clients, helping maintain financial stability. Essential job functions include: • Regularly review the firm’s accounts receivable to identify overdue accounts., • Keep track of outstanding debts and prioritize collection efforts., • Ensure firm commitments are adhered to as related to the billing, providing direct contact and follow-up with each partner and client as assigned to ensure timely billing and collections., • Contact clients with overdue accounts via phone, email, or written correspondence., • Communicate professionally and empathetically, maintaining positive relationships while addressing payment issues., • Address client inquiries and complaints related to billing and outstanding balances., • Work collaboratively with clients to find mutually beneficial solutions., • Attempt to collect overdue amounts directly from clients., • Negotiate payment plans or settlements to facilitate debt recovery., • Generate monthly client reminder statements, making any necessary revisions., • Prepare bankruptcy claims, research, and submit claims for unclaimed property, propose, set up and maintain promissory notes/personal guarantees to ensure client compliance and assist in obtaining and interpreting the of research information/credit reports., • Prepare final demand letters for management’s signature to send to clients following approval by the Firm’s General Counsel’s office., • Recommends proposed transfers of any accounts to Firm’s collections attorney, including preparing the placement letter for management signature, gathering of all collection activities, client details and any other pertinent documentation., • Maintain accurate records of all communication with delinquent account holders, including date, time, name and title of person spoken to and details of conversation/email., • Document payment arrangements, promises to pay, and any other relevant details., • Provide consistent updates and correct client collections contact information to the business intake and client data teams., • Identify, research, and propose solutions to issues affecting the Firm’s ability to properly invoice its clients and/or the client’s ability to timely pay our invoices., • Prepare regular reports on the status of unpaid accounts and progress in debt recovery., • Keep the firm informed about collection activities and trends., • Updates management of any potential collection issues requiring escalation and providing recommendations for resolution., • Provides timely submissions of any recommended proposed write offs accompanied by the required supporting information and appropriate coding., • Prepares, reviews, and distributes, as appropriate, monthly reports for delinquent AR and WIP to partners., • Provides reports reflecting AR analyses, aged WIP, DSO, potential and existing AR and WIP reserves, agreed upon metrics and key performance indicators., • Confers with billing partners to determine reason(s) for aged AR & WIP and presents strategies to obtain payment and ensure timely billing of WIP., • Ensures the firm is in compliance with the terms of service, client’s outside counsel guidelines or any existing agreements in effect with respect to the client and/or matter., • Provides any accrual information to partners or clients as assigned or requested., • Acts as the resource to partners and clients to resolve any issues hindering payment to the Firm or the billing of WIP., • Collaborates with our internal departments as required and related to the team’s projects, issues, and concerns., • Ability to support and train Client Account Specialist on processes and procedures., • Other duties as assigned. Position Requirements • 4-year degree preferred, or combination of education and commensurate work experience required., • 5 years of relevant accounting experience required, preferably in a professional services environment., • Technical proficiency with Microsoft Office Suite, ARCS Collections Software and Elite., • High level of detail-orientation required., • Excellent organizational skills required., • Must possess strong financial, business, analytical and accounting acumen., • Ability to work under pressure, meet deadlines with shifting priorities., • Must be a self-starter with a high level of initiative., • Strong customer service skills, able to anticipate needs and exercise independent judgment., • Strong attention to detail, organizational skills and the ability to handle multiple projects., • Maintains confidentiality and exercises discretion., • Exercises solid strategic thinking and problem-solving skills., • Strong written and verbal communication skills, able to communicate effectively and in a professional manner with all levels of the Firm and outside vendors. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities, or requirements. The Firm will provide reasonable accommodations as necessary to allow an individual with a disability to apply for and/or perform the essential functions of a position. If you need assistance to accommodate a disability, please contact HR. COMPENSATION AND BENEFITS Employees are entitled to compensation commensurate with skill and experience. The exact compensation will vary based on skills, experience, location, and other factors permitted by law. The expected compensation ranges for this position in various states and jurisdictions are as follows: • State of California: $60,000 - $114,000, • State of Colorado: $55,000 - $98,000, • State of Illinois: $54,000 - $105,000, • Jersey City, NJ: $65,000 - 117,000, • State of Maryland: $58,000 - $88,000, • State of Massachusetts: $60,000 - $114,000, • State of Minnesota: $60,000 - $99,000, • State of New York: $56,000 - $120,000, • State of Washington: $58,000 - $110,000, • Washington, D.C.: $77,000 - $113,000 The above salaries do not include a discretionary bonus, however bonus opportunities are non-guaranteed, and are dependent upon individual and firm performance. Full-time employees receive benefits including: medical and dental coverage; life insurance; short-term and long-term disability insurance; pre-tax flexible spending account for certain medical and dependent care expenses; an employee assistance program; Paid Time Off; paid holidays; participation in a retirement plan program after meeting eligibility requirements; and more. Please include a cover letter and resume when applying. EOE/Minority/Female/Disabled/Vet. Principal Applicants Only. #LI-Remote #LI-JV1

Benefits: • 401(k), • 401(k) matching, • Company car, • Competitive salary, • Dental insurance, • Free uniforms, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development, • Vision insurance Customer Service Representative – Northeast Region Remote (Must reside in NY, NJ, PA, CT, or MA) Field-Based | Full-Time | Global OEM | Travel Required About Temsa North America Temsa is a global leader in the design and manufacturing of motorcoaches and buses, with a fast-growing presence across North America. As an OEM committed to delivering exceptional vehicles and unmatched after-sales support, we’re building a team of passionate professionals who take pride in supporting operators in the field. The Opportunity We are hiring a Customer Service Representative (CSR) to support our customers in the Northeast U.S. region. This is a remote, field-based role responsible for providing hands-on technical support, warranty coordination, post-delivery inspections, and building strong relationships with fleet operators and service partners. The ideal candidate has experience in the motorcoach or commercial vehicle industry, is comfortable working independently, and thrives in a customer-facing role where technical knowledge and responsiveness make a direct impact. Key Responsibilities • Provide on-site and remote support for post-delivery inspections, service issues, and technical concerns, • Coordinate warranty claims and field campaigns with internal departments, • Log and manage customer cases in Salesforce, maintaining accurate service records, • Assist with service bulletin implementation and technical training when needed, • Represent Temsa professionally during customer visits, events, and delivery walkarounds, • Travel throughout the Northeast region to customer sites as needed Required Qualifications • Minimum 5 years of experience in the motorcoach, transit bus, or heavy-duty vehicle industry, • Strong understanding of electrical systems, pneumatic components, and field troubleshooting, • Familiarity with Cummins engines, Allison transmissions, and standard diagnostic tools, • Working knowledge of J1939 communication protocols is a plus, • Excellent communication, documentation, and customer service skills, • Comfortable working independently, with strong time management and organization, • Commercial Driver’s License with passenger endorsement, or the ability to obtain one Preferred Candidate Location Candidates must reside in New York, New Jersey, Pennsylvania, Connecticut, or Massachusetts Job Type & Compensation Job Type: Full-time Pay: Dependent on experience (D.O.E.) Benefits • Competitive compensation, • Group insurance benefits, • 401k with a 6% company match, • Company-paid STD, LTD, and life insurance, • Paid time off, sick time, holidays, and birthday off Equal Employment Opportunity Statement TEMSA North America Inc. (TNA) is a drug-free workplace committed to equal employment opportunities for all employees. TNA provides a work environment free of discrimination and harassment and does not discriminate based on race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status in any of its activities or operations. Join our team and be part of an industry leader in motorcoach innovation and service! Apply today! Flexible work from home options available. Compensation: $100,000.00 - $130,000.00 per year TEMSA is one of the world's leading coach manufacturers. We provide a diversity of transportation solutions for our customers building on our 50 years of experience. CONNECTED WITH LIFE TEMSA's mission is to be the human-centered technology company which provides smart and sustainable mobility solutions to the world for more pleasant journeys. TEMSA is dedicated to - Becoming the leading mobility company, - Being among the world's most customer-centered businesses, - Designing the next generation mobility solutions of tomorrow, - Creating solutions through innovation. SHAPING THE FUTURE TEMSA is present in close to 70 markets worldwide with a significant market share in leading economies such as the USA, UK, France, Germany and Italy. And with a wide product line, TEMSA meets the unique needs of different regions. Working so hard for a better future with smart mobility vision, TEMSA is one the first coach and bus manufacturer which have two different electrical buses ready for serial production, Avenue Electron and MD9 electriCITY. Autonomous MD9 electriCITY project is on its path and will be ready on the roads for testing in 2022.

Benefits: • Opportunity for advancement, • Paid time off, • Profit sharing, • Training & development Are you looking for a meaningful career in a local business that has national brand support people recognize and trust? As an Insurance Customer Service Professional, you will help grow a local Allstate agency by engaging new prospects and building strong relationships in the community. You will apply insurance knowledge and customer service skills to increase the customer’s understanding of the value of insurance and cultivate long-term relationships with trusted advice. Responsibilities • Achieve sales goals through generating new business and cross-selling existing customers, • Identify and qualify sales leads generated from a variety of sources, • Help protect customers by offering Allstate products that will meet their needs, • Serve your local community by helping them prepare for life’s uncertainties, • Educate prospective customers on how to protect their families and assets, • Provide a positive customer experience Job Qualifications • Strong interest in a sales career – sales experience preferred, • No insurance experience required, • Must have a Property and Casualty and/or Life and Health license(s) to sell insurance upon hire (existing license is a plus!), • Confident, motivated individual who works well independently, • Able to multi-task, follow through, and follow-up, • Have excellent verbal and written communication skills Benefits may include: • Comprehensive on-the-job training, • Get paid to learn!, • Base plus commission plan, • Uncapped commission, • Additional bonus promotions offered, • Leads may be provided, • Continuous learning and development courses, available through Allstate University, • Positive work environment, • Advancement opportunities Disclosure: Each agency is different in how their staff, book of business, sales process, and compensation is structured. Compensation is typically offered as base plus commission and will depend on the agency and your experience. Actual benefits offered will vary per agency and may not include the benefits listed above. Good Work. Good Life. Good Hands® The world isn't standing still, and neither is Allstate. We're moving quickly, looking across our businesses and brands, and taking bold steps to serve our customers' evolving needs better. That's why now is an exciting time to join our team. As a leader in a corporation with 83,000 employees and agency force members, you'll have a hand in transforming not only Allstate but a dynamic industry. You'll have opportunities to take risks, challenge the status quo, and shape the future for the greater good. Everything we do at Allstate is driven by a shared purpose: to protect people from life's uncertainties so they can realize their hopes and dreams. For 89 years, we've thrived by staying a step ahead of whatever's coming next – to give customers peace of mind no matter what changes they face. We are the Good Hands. We don't follow the trends. We set them. The Sales Professional opportunity is not an employment opportunity directly with Allstate Insurance Company, but employment as a staff with Allstate Exclusive Agents who are independent contractors. ©2021 Allstate Insurance Co. Flexible work from home options available. Compensation: $40,000.00 - $55,000.00 per year As a licensed sales professional, you'll learn the business inside and out. You'll help grow an Allstate agency and build relationships in your community. And that's just the beginning. Continue your journey and explore other exciting opportunities within the agency and beyond, including potentially becoming an Allstate agency owner. The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. ® 2021 Allstate Insurance Co.

About Us Affordable Landscaping Services is a fast-growing landscaping and maintenance company serving residential and commercial clients across Georgia. We are expanding our remote support team and looking for a reliable, friendly, and organized Customer Service Representative to assist our clients and field teams. If you enjoy helping people, solving problems, and working from home this position is for you! Position Overview The Customer Service Representative will handle incoming calls, schedule appointments, respond to customer questions, and support daily operations. You'll work closely with our dispatch and service crews to ensure clients receive fast and professional service. Key Responsibilities Answer and respond to customer calls, emails, and messages Schedule landscaping services and follow up on upcoming appointments Provide pricing information and service details Enter customer data into the system accurately Assist with billing questions and basic invoice support Communicate with field teams to coordinate routes and service updates Resolve customer concerns with a positive, helpful attitude Maintain detailed records of customer interactions Qualifications 1+ year of customer service, call center, receptionist, or administrative experience Strong communication skills (written and verbal) Comfortable with computers, phone systems, and scheduling tools Ability to multitask, stay organized, and work independently Friendly and professional personality Reliable internet connection Bilingual English/Spanish

Kickstart your career with Next Job Abroad as a German Speaking Customer Support Agent in beautiful Greece! This amazing opportunity allows you to combine your language skills and customer service expertise while experiencing the rich culture and stunning landscapes of Greece. As a key member of our support team, you will assist German-speaking clients, ensuring they receive exceptional service and assistance. In this role, you'll respond to customer inquiries, resolve issues, and provide valuable information about our services. If you possess a positive attitude, strong communication skills, and a dedication to customer satisfaction, we invite you to join our enthusiastic team. Our relocation package will help make your transition to Greece smooth and enjoyable! • Deliver outstanding customer support to German-speaking clients via chat, email, and phone., • Address and efficiently resolve customer questions and concerns., • Guide customers through our services to enhance their experience., • Collaborate with team members to ensure high service quality standards., • Accurately document customer interactions in the CRM system., • Gather customer feedback to help improve services., • Participate in training sessions to strengthen product knowledge and service skills., • Fluency in German and a good command of English; knowledge of additional languages is a plus., • Prior experience in customer service or a similar field is advantageous., • Excellent communication and interpersonal skills focused on providing quality customer care., • Able to multitask and work effectively in a fast-paced environment., • Familiarity with CRM systems and customer support tools is desirable., • Willingness to relocate to Greece and fully engage with a new culture., • A keen interest in the iGaming industry is considered a significant asset., • Career growth opportunities in a renowned company., • International & diverse work environment., • Competitive performance bonuses., • Enjoy a lower cost of living in Greece, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes., • Fully remote (within Greece) working setup., • Yearly salary around €23.000., • Health care benefits and numerous other discounts., • Fully paid training by certified instructors., • State of the art premises, providing a great working environment with relaxing break areas., • Special events as well as community & social responsibility initiatives., • Work for a Great Place to Work-Certified Company., • Relocation package: 4 week of all inclusive hotel stay, flight booked and paid by the company., • This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!

Call Center Agent - 100% Work from Home Remote in Texas It’s beyond rewarding to work for a company that truly believes in its employees, here at ANDX we not only believe in our employees, but we also provide honest communication and deep appreciation for our employees while providing opportunities to grow their knowledge and skills. We are currently looking for call center agents who will be dedicated to handling a large volume of calls, conducting telephone screening on a variety of both inbound/outbound calls, and engaging in positive interactions to effectively meet the needs of the customers. This position is 100% work-from-home for individuals living in the state of Texas. Also, all applicants must be willing to use their own computer equipment and internet service as per the specifications outlined below in this posting. Money & Perks: • Starting pay is $12.00 per hour with a pay increase after 6 months of employment., • Monthly performance bonuses, • Full-time position, • Virtual paid training Benefits: • Health Insurance, • 401(k) B.Y.O.D Program - - Using your own computer equipment and internet service. You are required to ensure you meet the following specifications, for this position MacOS, Chromebooks, tablets and/or mobile devices are not supported. • Laptop or Desktop computer with 8GB of RAM, • Google Chrome installed, • Operating System - Windows 11 Home or Pro with all Windows updates installed (Windows 10 is not supported), • Mouse and keyboard, • USB headset with boom mic, • Webcam (built-in or external USB), • PC connected via Ethernet cable or secured Wi-Fi (WPA2 Personal with a strong password), • Reliable internet with 100Mbps download and 20Mdps upload speed, • 1 Monitor (minimum 19”) Additional requirements: • Must be available from Monday to Friday from 8am to 9pm and Saturdays 9am to 5pm., • Must have a quiet, home office space that is free of distractions a plus., • Strong communication skills, • Computer navigation skills Please note that all applicants must be 18 years of age or older, eligible to work in the US, and must be willing to consent to a background check. To learn more about ANDX, please visit our website at _.

This position allows for 3 days per week remote / work from home. Salary: $115,000 - 120,000/yearThe Accounting Manager is responsible for overseeing the day-to-day accounting operations of the organization. This role ensures accurate financial reporting, strong internal controls, compliance with nonprofit accounting standards, and efficient financial processes. The Accounting Manager supports budgeting, audit preparation, and grant reporting while supervising accounting staff as applicable.This position plays a critical role in maintaining the financial integrity of the organization and supporting its mission-driven work. #LAT • Manage daily accounting functions including general ledger, accounts payable, accounts receivable, and payroll, • Oversee month-end and year-end close processes, • Prepare and review journal entries, reconciliations, and supporting schedules, • Maintain accurate financial records in accordance with GAAP and nonprofit accounting standards, • Ensure proper classification of restricted and unrestricted funds, • Prepare monthly, quarterly, and annual financial statements, • Assist in preparing financial reports for leadership and the Board of Directors, • Monitor budget-to-actual performance and provide variance analysis, • Support preparation of reports for grantors and funders, • Assist with annual independent audit and preparation of audit schedules, • Support preparation of IRS Form 990 and other regulatory filings, • Ensure compliance with federal, state, and local financial regulations, • Maintain and strengthen internal controls and accounting policies, • Track restricted grants and contracts, • Monitor grant expenditures for compliance with funding requirements, • Assist program managers with budget tracking and reporting, • Supervise accounting staff (e.g., Staff Accountant, AP/AR Clerk) as applicable, • Maintain accounting systems and recommend process improvements, • Support implementation of financial software or system upgrades, • Bachelor’s degree in Accounting, Finance, or related field, • 5+ years of progressive accounting experience, • Experience with nonprofit accounting and fund accounting, • Strong knowledge of GAAP, • Experience with financial reporting and reconciliations, • Proficiency in accounting software and Microsoft Excel, • CPA license Required, • 1+ years of supervisory experience, • Experience managing grants and restricted funds$115,000 - $120,000 a year

VIPdesk Connect is a certified B-Corp, women-owned corporation, and Best Workplace winner committed to team member happiness. At VIPdesk Connect, we are passionate about delivering “more human” customer service. Our core values are central to how we do business. That’s why we have partnered with some of the world’s best iconic brands to provide an elevated customer experience. The Remote Bilingual (French/English) Customer Service Representative is a passionate customer care professional responsible for providing an exceptional customer experience for our clients' customers via phone, email, SMS, chat, and Social Media. The Bilingual Customer Service Representative handles all aspects of service including order placement, returns and replacements, product inquiries and education, recommendations, troubleshooting and managing escalated issues for one or more brands. The Bilingual Customer Service Representative utilizes a variety of resources and tools to assist customers in a courteous and professional manner that aligns with our clients’ brand standards. The Bilingual Customer Service Representative is a valuable part of a diverse team and is an empathetic, creative, action-oriented, and flexible problem-solver. The Representative is empowered to make decisions and take ownership of customer interactions, providing an elevated customer experience. This is a remote, work-at-home position. • With a high level of expertise, positive energy, and a can-do spirit, represent a diverse lineup of products and brands committed to customer service excellence, • Handle customer requests and interactions on behalf of VIPdesk Connect clients via phone, chat, SMS, email, and Social Media, with phone as the primary focus and channel, • Answer questions about orders and requests, account status, products, and services, as well as provide website navigation and troubleshooting assistance high-quality customer service guidelines and policies, • Take ownership of issues and follow through to solve problems while exercising sound judgment and achieving a resolution exceeding customer expectations, • Monitor and report emerging customer trends and recommend process improvements, • Attend training and meetings to stay up to date with new products, services, processes, and policies, • Meet performance metrics including Customer satisfaction (CSAT), average handle time, quality, and productivity, • Demonstrate social responsibility through ethical practices, showing awareness and respect for others and their differences, and supporting various initiatives to help promote diversity and inclusion in the workplace, • 1+ years of demonstrated experience and success in Customer Service, • Bilingual Proficiency Required: Must possess fluent written and spoken skills in both English and French, • High school diploma or equivalent, • Polite, friendly, and courteous demeanor, • Respectful, flexible, and open-minded when dealing with a wide range of people, • Effective communication skills, both written and verbal, • Expertise in asking effective, probing questions, applying listening techniques to identify customer needs, and guiding conversations to resolve customer requests, • Able to provide sound recommendations and process improvement ideas based on ongoing customer support issues, • Excited to learn and grow; open and accepting of coaching and feedback, • Technically proficient and motivated to learn new skills, • Responds positively to change, embracing and using new learning to accomplish complex challenges, • Adaptable, self-motivated, and disciplined to work independently and exhibit ownership in a performance-based team environment, • Detail-oriented with a focus on meeting Quality Core Standards and goals, • Able to accurately document customer interaction details with limited errors, • Able to successfully pass a pre-employment background check and employment reference check where permissible by state and local regulations, • Ability and stamina for clear and engaging extended phone conversation for the duration of a scheduled shift, • Due to the home-based nature of this job, the Customer Service Representative is required to have a home-office environment that is ergonomically sound and conducive to taking customer calls, internet connection, a wired USB headset, router, modem, webcam, and a computer system that meets VIPdesk Connect policies and maintenance requirements, including system upgrades as applicable, • Currently reside in AR, AZ, FL, GA, IN, KY, MD, NC, NM, NV, OH, SC, TN, TX, UT, VA, or WI, • Experience in a fast-paced call center environment, • Experience working with a customer service ticketing system (e.g., Zendesk, Talkdesk, etc.), • Previous remote work experience $18 - $18 an hourThe rate for the Bilingual Customer Service Representative, Level 1: $18 per hour Our benefits package for full time team members includes, but are not limited to medical, dental, and vision insurance, paid time off, flexible spending accounts, and life insurance. Who We Are At VIPdesk Connect, we believe brand loyalty is earned with every customer interaction. Each experience is an opportunity to reinforce a customer’s love for a brand. And no matter how leading-edge our technology is, it will never replace the power of the one-to-one connection. It’s why we have built a culture that cares. It is why our team knows how to connect with customers, human to human. We believe in creating a supportive workplace where we listen to one another, feel comfortable sharing ideas, and work together to achieve our goals. Our positive energy leads to team member innovation, creativity, and happiness. VIPdesk Connect is an Equal Employment Opportunity and Affirmative Action Employer committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. Our individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent that our team members invest in their work represent a significant part of not only our culture but our reputation and the company’s achievement. We embrace and maintain a continuing policy of nondiscrimination in all employment practices and decisions, ensuring equal employment opportunities for all qualified individuals without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. VIPdesk Connect, Inc. is proud to be an equal opportunity employer, M/F/D/VWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Position Type: Full-Time, Remote Working Hours: U.S. Client Business Hours (flexibility for evenings/weekends based on shifts) We’re hiring a Customer Service Representative (CSR) to handle high-volume customer inquiries and deliver fast, high-quality support across channels. This role is focused on: • Resolving issues quickly, • Managing ticket queues efficiently, • Maintaining strong customer experience You’ll be the frontline voice of the company, ensuring every customer interaction is: • Clear, • Professional, • Resolved, • Handle 50–100 daily tickets via:, • Zendesk, • Freshdesk, • Salesforce Service Cloud, • Respond across:, • Phone, • Email, • Live chat, • Social channels, • Aim for first-contact resolution whenever possible, • Escalate complex issues to Tier 2/technical teams, • Prioritize tickets based on urgency and SLA requirements, • Maintain complete and accurate case notes, • Monitor open tickets to ensure timely resolution, • Keep backlog low and under control, • Communicate with empathy and professionalism, • Ensure customers feel:, • Heard, • Understood, • Supported, • Handle high-volume workloads without compromising quality, • Update internal knowledge base and FAQs, • Create and refine:, • Response templates, • Macros, • Improve resolution speed and consistency, • Capture customer sentiment (CSAT, NPS), • Identify recurring issues and trends, • Share insights with product/support teams, • Work closely with:, • Product, • Engineering, • Operations, • Ensure smooth resolution of complex cases, • Provide feedback to improve systems and workflows, • Follow privacy and compliance standards (GDPR, HIPAA if applicable), • Maintain confidentiality of sensitive customer data, • Ensure quality across all interactions, • You are patient, empathetic, and solution-oriented, • You communicate clearly under pressure, • You can handle high ticket volumes without losing quality, • You are organized and disciplined with follow-ups, • You adapt quickly across tools and workflows, • 1–2 years in:, • Customer support, • Call center, • Service roles, • Experience with ticketing tools like:, • Zendesk, • Freshdesk, • Salesforce Service Cloud, • Strong typing and multitasking ability, • Proficiency in:, • Google Workspace, • Microsoft Office, • Excellent written and verbal English communication, • Multilingual support capability, • Experience in:, • SaaS, • E-commerce, • Healthcare, • Finance, • Familiarity with KPI-driven environments, • Exposure to:, • Chatbots, • AI support tools, • Review and prioritize ticket queue, • Respond to customer inquiries across channels, • Resolve issues or escalate when needed, • Update knowledge base and documentation, • Capture feedback and identify trends, • Clear backlog and ensure SLA compliance In short: You ensure every customer issue is resolved quickly, clearly, and professionally. • First Contact Resolution (FCR), • Average Handle Time (AHT) within SLA, • CSAT / NPS scores (≥ 90% target), • Ticket backlog within SLA limits, • Quality and consistency of responses, • High-volume, structured support environment, • Clear KPIs and performance visibility, • Cross-functional exposure (product, ops, engineering), • Opportunity to grow into senior support or CX roles, • Remote flexibility with defined workflows, • Initial Phone Screen, • Video Interview with Pavago Recruiter, • Practical Task (simulate support tickets), • Client Interview, • Offer & Background Verification If you: • Enjoy helping customers, • Thrive in fast-paced support environments, • Can handle high volume with consistency This role is a strong fit.

THE ROLE: CUSTOMER SERVICE REPRESENTATIVE KEY RESPONSIBILITIES • Provide world-class service to OLLY’s customers. Efficient and comprehensive communication with customer/retailers regarding, • inquiries, problem resolutions, etc., • Support and work cross functionally with Sales team, Finance and rest of Olly’s supply chain, • Process and efficiently manage full cycle of customer orders through EDI and Microsoft D365 (ERP). Be able to troubleshoot ad, • hoc issues that arise, • Work with 3PL to efficiently manage finished goods inventory to maintain successful fulfillment levels for customer orders, • Assist with customer and item data setup, • Assist with Bills of Materials, managing UPCs creations, complete customer specific datahubs (Salsify)., • Work with the S&OP Manager on identifying orders at risk for “cuts” and manage allocations. Monitor open orders, available, • inventory, aged inventory regularly and as dictated by business needs, • Facilitate new customer onboarding by completing “new item” requests, obtaining Routing Guides, and providing timely updates, • and reports, • Pull together metrics and appropriate KPIs to be able to track customer service related performance CAPABILITIES + SKILLS REQUIRED • 1-5 years experience in customer service, CPG experience preferred, inventory management preferred, • Strong business acumen and a basic understanding of warehouse, inventory and logistics, • Proactive problem-solving approach: ability to anticipate problems before they occur and take initiative to identify and solve, • problems when they occur, • Transparent, open/honest communicator – great listener who can read between the lines, • Fast learner, can react to changing environment, strong communication and organization, • Strong excel skills and math skills, • Highly organized, detailed oriented, and self-motivated THE DETAILS LOCATION: Remote, USA HOURS: Full Time (40 hours a week), 5 months, Contract MANAGER: Customer Service Manager PLEASE NOTE: Candidates must be authorized to work in the United States without sponsorship.

Mercier Consultancy is excited to announce an opening for a Dutch Speaking Customer Service Agent in the Energy & Utilities industry! In this role, you will be responsible for providing excellent support to our Dutch-speaking clients, addressing their inquiries related to energy services and utilities. Your ability to solve problems and deliver clear, accurate information will ensure a positive customer experience. If you are passionate about customer service and have an interest in the energy sector, we encourage you to apply! • Respond to inquiries from Dutch-speaking customers via phone, email, and chat regarding energy and utility services., • Provide information on billing, account management, and service inquiries., • Assist customers in troubleshooting issues and resolve complaints efficiently., • Document interactions and maintain accurate records within our systems., • Collaborate with team members to enhance service delivery and operational efficiency., • Stay informed on relevant industry regulations and company offerings to provide knowledgeable assistance., • Gather and analyze customer feedback to improve service quality., • Fluency in Dutch and English, both written and spoken., • Experience in customer service, preferably within the Energy & Utilities sector., • Excellent communication skills with a focus on customer satisfaction., • Strong problem-solving abilities and the capacity to handle difficult situations effectively., • Familiarity with customer service software and tools is advantageous., • A keen interest in energy services and an understanding of utility operations., • Team player with the ability to work independently in a fast-paced environment., • Competitive Monthly Salary, • Monthly Performance Bonus, • Additional Financial Bonus, • Health Insurance, • Fully Paid Training, • Fully Paid Relocation Package, • And Much More...