Customer success jobs in East Elmhurst, NYCreate job alerts

Overview: Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation in...

Job Description If you enjoy steady work that involves predictability, consistency where tasks are done in an orderly and systematic way and are privately recognized for your spotless safety record, then keep reading! We are New Castle Building Products, a leading commercial and residential buil...

Advantage: experience in either – account management, customer success, professional services, SAAS / Tech industry experience. AppCard is looking for a business oriented, tech savvy Customer Success Manager to deliver loyalty marketing solutions to our clients.

We are looking for an eager Customer Success Specialist to join our amazing team! We are looking for someone who is driven, dedicated, service oriented, has the technical chops to learn quickly, strong communication skills, and the ability to nurture client relationships. Manage the onboarding of...

Proactively manage and support the success of a portfolio of assigned customers to deliver consistent value across the entire lifecycle, driving adoption and growth. Strong organizational, managerial, and interpersonal skills to successfully communicate and negotiate with internal and external cu...

Strong organizational, managerial, and interpersonal skills to successfully communicate and negotiate with internal and external customers. Manage the onboarding of new customers and translate the customer's desired outcomes into an implementation plan that will provide value in a timely fashion....

Committed to customer satisfaction with a passion for customer success. These long-lasting relationships are built via exceptional customer service, understanding customers’ technical needs, challenges, complex working environments, and top-notch onboarding of new customers. We are looking for a ...

Committed to customer satisfaction with a passion for customer success. These long-lasting relationships are built via exceptional customer service, understanding customers' technical needs, challenges, complex working environments, and top-notch onboarding of new customers. As a Customer Success...

Reporting directly to the Co-Founder & COO, the Head of Implementation & Customer Success will be responsible for optimizing the customer journey and for driving adoption of Pronto’s proprietary platform by developing customer-facing and internal processes and building, structuring and mentoring ...

These long-lasting relationships are built via exceptional customer service, understanding customers' technical needs, challenges, complex working environments, and top-notch onboarding of new customers. Committed to customer satisfaction with a passion for customer success. Our Customer Success ...

As a CSM you will be part of a global team whose mission is to enable our customers prevent fraud more effectively and win customers more efficiently. Customer Success Manager in B2B companies. Be a trusted advisor to our customers by establishing an excellent rapport.

Manage the onboarding of new customers and translate the customer's desired outcomes into an implementation plan that will provide value in a timely fashion. We are looking for an eager Customer Success Specialist to join our amazing team! We are looking for someone who is driven, dedicated, serv...

These long-lasting relationships are built via exceptional customer service, understanding customers’ technical needs, challenges, complex working environments, and top-notch onboarding of new customers. Committed to customer satisfaction with a passion for customer success. We are looking for a ...

The Customer Success Manager will report directly into the Head of Customer Success and will also be responsible for supporting companywide initiatives. Whilst portfolios are jointly owned with Account Managers, you will take ownership and responsibility to ensure Customer Success is achieved (me...

Design and implement standard processes, tools and playbooks to enable scalable growth, to effectively launch, onboard, and retain customers, incorporating best practices in customer program management, delivering business results that exceed client goals, including communication of ongoing platf...

Whilst portfolios are jointly owned with Account Managers, you will take ownership and responsibility to ensure Customer Success is achieved (measured by retention, customer satisfaction, Customer NPS). The Customer Success Manager will report directly into the Head of Customer Success and will a...

Strong organizational, managerial, and interpersonal skills to successfully communicate and negotiate with internal and external customers. We are looking for an eager Customer Success Specialist to join our amazing team! We are looking for someone who is driven, dedicated, service oriented, has ...

Monitor and improve customer success KPIs, and work to make customer success processes and structures scalable. You will work with the Customer Success team to liaise among cross-functional internal teams to ensure the timely and successful delivery of campaigns and client deliverables. Constella...

Advantage: experience in either – account management, customer success, professional services, SAAS / Tech industry experience. AppCard is looking for a business oriented, tech savvy Customer Success Manager to deliver loyalty marketing solutions to our clients.

We are looking for an eager Customer Success Specialist to join our amazing team! We are looking for someone who is driven, dedicated, service oriented, has the technical chops to learn quickly, strong communication skills, and the ability to nurture client relationships. Manage the onboarding of...

We're looking for a results-oriented individual who can drive operational excellence across our Client Success & Services teams and bring a data driven perspective to drive customer value, accelerate revenue, and improve team productivity. Act as a thought partner to Client Success and adjacent G...

These long-lasting relationships are built via exceptional customer service, understanding customers’ technical needs, challenges, complex working environments, and top-notch onboarding of new customers. Committed to customer satisfaction with a passion for customer success. We are looking for a ...

Addressing customers questions while displaying exceptional customer service skills. About the job WFH Data Entry - Customer Success - Entry Level. Documenting both customer concerns and solutions.

Design and implement standard processes, tools and playbooks to enable scalable growth, to effectively launch, onboard, and retain customers, incorporating best practices in customer program management, delivering business results that exceed client goals, including communication of ongoing platf...

These long-lasting relationships are built via exceptional customer service, understanding customers technical needs, challenges, complex working environments, and top-notch onboarding of new customers. Committed to customer satisfaction with a passion for customer success. Our Customer Success M...

Experience with customer onboarding and success tooling (e. Customer Success Manager / Implementation Lead. In this early and strategic role, you'll own the customer journey from post-sale through post-launch-ensuring every Sunbound partner gets off to a great start and stays successful long-term...

The Customer Success Manager's role is to consult customers in their initial steps in onboarding and provide meaningful support thereafter. The Customer Success team is the face and voice of Hootsuite/Talkwalker, reflecting the company's core values in its strategic collaboration with customers. ...

Work with assigned customers and Sales to build Customer Success Plans, establishing critical goals, or other key performance indicators to enable customers to achieve their goals. You will be working closely with Sales, Sales Engineering, Services, Support, Product Management and Customer Succes...

Identify and mitigate risk early, working cross-functionally with Product, Support, and other GTM teams to ensure customer success, proactively demonstrate value, and drive timely SaaS subscription renewals - contributing to strong customer retention. Own and strategically manage a book of our la...

Relationship Management or Customer Success Professional with onboarding/implementation responsibilities, or as a Consultant with a SaaS provider - ideally with a finance focus. Collaborating with other internal teams such as Client Strategy & Data Insights, Account Management/Sales, and Marketin...

NICE Actimize is currently seeking an experienced, action-oriented, high energy Customer Success Manager to manage the post-sales relationship for assigned strategic accounts, for the purpose of building customer loyalty and satisfaction, consistent with revenue retention and growth objectives. L...

Palantir’s Customer Success team helps our customers build on Palantir’s Foundry & AIP Platforms to drive the workflows that power their most important business outcomes. Forward Deployed Enablement Engineers are embedded with centralized customer success teams to maximize the outcomes of our de

Amazon Q-CST Customer Success Team (CST) members leverage their deep knowledge of AWS data services and data analytics in collaboration with our sales and partner teams to propose, architect, and implement transformational solutions for customers. We pioneered cloud computing and never stopped in...

The Director of Customer Success for our franchise vertical is responsible for key relationships within our franchise segment, ensuring our customers are developed and maintained; assisting them post 'go live'. The Director, Franchise Customer Success is responsible for developing and retaining p...

Relationship Management or Customer Success Professional with onboarding/implementation responsibilities, or as a Consultant with a SaaS provider - ideally with a finance focus. Understanding your clients' requirements and industry challenges and being their trusted advisor and post-sales success...

Customer Success, Account Management, or related customer-facing role, ideally within B2B SaaS or technology, with a proven track record of driving adoption, retention, and growth. If you're passionate about customer success and ready to own the moment, we'd love to hear from you!. Ability to tra...

As a Customer Success Manager, your mission will be to deeply understand your customers' goals, challenges, and workflows. Customer Success Managers are trusted partners and advocates for our valued customers. Customer Success Metrics Mastery:.

Client Services/Customer Success in a technology company,, with at least 3 years' experience in the advertising technology industry (AdTech). Excellent interpersonal and customer-facing skills. A high level of curiosity and willingness to understand complex solutions designed to service customer ...

Customer Success, Account Management, or related customer-facing role, ideally within B2B SaaS or technology, with a proven track record of driving adoption, retention, and growth. Master the onboarding process, guiding customers through training and adoption while ensuring their success and sati...

This role is highly entrepreneurial and cross-functional, and the successful candidate will make an immediate and continuous impact on the satisfaction and success of our clients. As Customer Success Manager, you will:. You have experience in a customer success, account management, or management ...

Customer Success or Account Management role, working with. Customer Success Manager (Generalist). Dispatch is looking for an execution-focused CSM to own the implementation, growth, and long-term success of our customers.

As a Strategic Customer Success Manager, you will uphold a critical pillar of Ridgeline's Customer Success organization, ensuring investment management firms fully leverage all aspects of the Ridgeline cloud-native software platform during and following their initial implementation. This role wil...

Communications with Sales & GTM to track patterns across customers & customer adoption so we can improve our customer qualification processes & product messaging. Working with Eng & Design Teams to surface customer requests and help translate customer feedback into product requirements. Customer ...

Staffbase is looking for a Senior Customer Success Manager to join our team in North America and support our most strategic customer relationships. Identify and mitigate risk early, working cross-functionally with Product, Support, and other GTM teams to ensure customer success, proactively demon...

The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-esca...

Help the Customer Success team build out process and success metrics to accelerate the scaling of this function. As a Customer Success Manager you will play a critical role in ensuring our customers adopt and utilize Dealpath to its utmost capabilities. Interact with customers to learn how their ...

As a Customer Success Manager, you'll be the bridge between our client's cutting-edge technology and the customers who rely on it every day. Guide new customers through personalized onboarding experiences that set them up for success. Experience with CRM systems and customer success tools.

The Strategic Customer Success Manager is responsible for overseeing Connecteam's most significant and high-value Enterprise and Strategic customers in the US. Customer Strategy & Value Realization: Develop and execute strategic success plans aligned with customers' key business objectives to ens...