Trabajos customer support manager en Albany, New York - Page 3Crear alertas

Job Description CEO is a Community Action Agency that’s committed to making a positive impact by supporting our customers, colleagues, and community. We’re looking for individuals to join our agency that support and believe in our Values of: Helping Others, Respect, Accountability, Innovation & Teamwork. CEO’s many programs offer a broad range of services to meet the needs of our community. Our Community Resource Center is seeking a WIC Program Assistant that will: • Ensure participants meet program eligibility by reviewing required documentation, • Schedule appointments for participants, • Provide and document referrals for participants, • Assist with follow-up for missed appointments, special requests, and misplaced benefit cards, • Attend and participant in mandatory and other appropriate training as directed by WIC Program Manager., • Greet and intake all onsite participants, notify staff of waiting appointments and customer needs. Maintain confidentiality within the waiting room space., • Ensure all WIC and Local Agency policies and procedures are always adhered to Candidate Qualifications: • High School Diploma or GED required, • Prior experience in a WIC program preferred, • Prior experience in a clerical position or medical office setting required, • A valid and clear driver’s license required, • Excellent attention to detail, organization, and communication skills, • Candidate must be authorized to work in the US without the need for Visa Sponsorship Other Benefits Include: • Competitive Hourly Rate Offered--->$22/hr, • Full time-35/hrs. per week Mondays 7:30am-4pm/Tuesdays-Thursdays 9am-4pm-Fridays 7:30am-3:30pm, • Casual Dress Code, • Healthcare, Dental, and Vision Insurance (Flexible Spending/Dependent Care Accounts) *, • Cash payment of three thousand dollars for waiving health insurance (FT)*, • Telemedicine offered to staff, • Employee Assistance Program, • Optional 403(b) Retirement Plan*, • 12 paid holidays, • PTO/Sick time accrual, • When eligible, Employer Sponsored Pension Plan starting at 5% of salary contribution*, • CEO qualifies eligible employees for the Federal School Loan Forgiveness Program* Please note: applicants for this position will be required to complete standard background clearances. Apply: Call: 518-272-6012, ext. 301 EOE/AA

Job Description Job Title: Administrative Assistant Location: Albany, NY Job Type: Full-Time FLSA Status: Hourly; Non-Exempt Reports To: District Manager Travel: Yes, travel is expected for this position (Less than 1% on average). Supervisory Responsibility: No Compensation: Negotiable, based on skills and experience. Company Profile: National Railroad Safety Services, Inc. (NRSS) is a certified DBE/WBE firm primarily focused on providing safety services to the railroad industry. NRSS is the most trusted name in the railroad industry for providing qualified field safety staff and safety training. To best serve the railroad industry, NRSS provides all of these services in the continental United States, Canada, and Mexico. NRSS has the proven ability and the proven safety record to handle any project. Find the safety you have been missing today! Job Description: National Railroad Safety Services, Inc. (NRSS) is seeking an Administrative Assistant to support Field Services and Training Services for Class 1 Railroads, Regional Short Lines, Transit Systems, State DOT's, as well as Railroad Suppliers, Contractors, and Consultants alike. Required Education: High School Diploma or Equivalent. Required Experience: Minimum 2 years of experience in secretarial, clerical, and/or administrative support (preferred). Equivalent combination of technical training and/or related experience. Key Success Factors: • Accountability: Accept full responsibility for self and contribution as a team member., • Adaptability & Flexibility: Ability to consider a variety of issues that exist in the work place and change from one task to another as necessary., • Analytical Thinking: Ability to analyze and synthesize information to understand issues, identify options, and support sound decision making., • Attention to Detail: Ability to work in a conscientious, consistent, thorough manner, and attend to details while pursuing quality when accomplishing tasks., • Communication: Ability to clearly convey information and ideas through a variety of media to employees/clients in a clear and succinct manner., • Customer Service Focus: Ability to provide service excellence to internal and/or external clients., • Decision Making: Ability to identify/understand issues, problems, opportunities and take appropriate action based on available facts, constraints, and probable consequences., • Initiative: Ability to identify what needs to be done and take action before being asked., • Innovativeness: Ability to devise new plans for quality excellence., • Organization: Ability to maintain materials and/or records in a clean and ordered manner., • Planning: Ability to plan and prioritize work load to manage time effectively and accomplish assigned tasks., • Stress Tolerance: Ability to maintain stable performance under pressure or opposition (such as time pressure or job ambiguity)., • Teamwork: Promote cooperation and commitment within a team environment to achieve goals and deliverables., • Advanced computer skills in Microsoft Office products., • Advanced computer skills in Citrix Applications., • Advanced computer skills in VOIP Phone Systems., • Advanced computer skills in Windows Operating Systems., • Moderate computer skills in Accounting Software (preferred)., • Moderate computer skills in Android and iOS Operating Systems (preferred)., • High level of accuracy and attention to detail required; well organized., • Strong technical writing, verbal communication, and listening skills., • Ability to type a minimum of 50 wpm., • Answer phones as necessary., • Assist with managing, sourcing, and purchasing of Office, Field Services, and Training Services supplies., • Assist with Training Department invoicing and credit card processing., • Assist with preparation of Marketing materials., • Assist with preparation of Field Services materials., • Assist with preparation of Training Services materials., • Assist with Training Department scheduling and manage multiple calendars., • Process Training Department records, filing, badging, data entry, shipping, etc., • Schedule conference calls, meetings, take notes, handle lunches, etc., • Handle travel arrangements including flights, hotels, rental vehicles, etc., • Handle registration for industry events, trade shows, etc. Benefits: • Medical, Dental, Vision, Life Insurance, • Short Term, Long Term Disability Insurance, • Paid Vacation and Holidays Safety Commitment: All employees of all levels are to remain committed to safety at all times while employed at National Railroad Safety Services, Inc. (NRSS). As such, no job is so important and no service is so urgent that we may not take time to perform all work safely. Simply put, safety is our way of life. By placing safety first, we not only ensure the wellbeing of our employees, customers, and communities, but we hold true our commitment to being the leader in safety throughout the Railroad Industry. Closing Statement: National Railroad Safety Services, Inc. (NRSS) is an Equal Opportunity/Affirmative Action Employer. Any candidate selected for this position must be able to successfully pass pre-employment/recurrent background checks, drug/alcohol testing, and classroom training. Job Posted by ApplicantPro