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  • Customer Service Manager
    Customer Service Manager
    hace 2 meses
    Jornada completa
    Union City

    As the Customer Service Specialist, you will take on a dual-position role that combines administrative support with customer service responsibilities. In this role, you will be responsible for delivering excellent customer service both over the phone and in person while maintaining a positive attitude and demonstrating a strong work ethic. This dual position requires a self-motivated individual who is eager to take on additional responsibilities, capable of managing multiple duties effectively, and able to support staff across various tasks with professionalism and efficiency. We are currently seeking qualified candidates for this position. Please note that, at this time, we are only considering applications from local candidates. Relocation assistance is not available for this role. Candidates must reside within a commutable distance to Union City New Jersey to be eligible for consideration. Thank you for your understanding, and we look forward to reviewing applications from talented individuals in our local area. I'm interested! What will I get to do in this position? Serve as the first point of contact for customers via phone, email, and in-person. Resolve customer inquiries and complaints promptly and professionally. Maintain customer accounts, update records, and process orders or returns. Collaborate with internal departments to address customer needs and ensure satisfaction. Prepare correspondence, reports, and other documents as needed. Maintain organized filing systems (physical and electronic). Support team members with ads administrative tasks Work week will be Monday - Friday and some weekends if asked Requirements Encore will only onboard those authorized to work in the United States, pass background check ,drug test Compensation will be discussed during interview

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  • Crew Member
    Crew Member
    hace 2 meses
    $17.5–$22.5 por hora
    Jornada completa
    Manhattan, New York

    Hello! SOPO is a Korean fast-casual restaurant based in NYC. Our mission is to deliver a guaranteed form of happiness in the form of Korean food to nourish the body and soul. We are looking for someone to join and grow with our team. We are willing to pay higher than the posted rate if you demonstrate 1) a consistent and dependable attendance, 2) outstanding work ethic and performance, 3) speed and accuracy, and 4) a great attitude and team-mindset. SOPO Crew Members: We look for team members who have the following: • Enthusiasm, willingness to learn, positive attitude, excellent teamwork, • Top-tier customer service and communication skills, • Attention to detail, strong organizational skills, always willing to step up, • Previous line cook and prep cook experience preferred, • Fast-Casual and Quick-Serve experience preferred, • NYC Food Handler’s License, Health Department Certified is a plus, • Long-term partners who are looking to grow with the company! We plan to promote from within the team Minimum Requirements: • Weekend or Weekday availability, AM or PM, • Ability to pick up last minute shifts, • The ability to perform physical requirements of the position (lift up to 40 pounds), • 18 years of age or older, • Authorized to work in the United States Benefits: • Competitive pay rates based on experience + tips, • Flexible schedule with the possibility to work part-time and full-time basis, • FREE SOPO meal per shift, • Opportunity to grow with the new, hot, Korean dining option in NYC!

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  • Service Coordinator
    Service Coordinator
    hace 2 meses
    Jornada parcial
    Corona, Queens

    We are seeking a dedicated Service Coordinator to join our Early Intervention Program. The Service Coordinator is responsible for working directly with families of children (ages 03) who have developmental delays or disabilities. In this role, you will facilitate the coordination of evaluations, services, and resources while ensuring compliance with New York State Early Intervention Program regulations. You will be a key liaison between families, service providers, and public agencies, helping to guide each childs developmental journey with care and efficiency. This position can be in-person or hybrid. Key Responsibilities: Serve as the primary point of contact for families throughout their time in the Early Intervention Program Coordinate multidisciplinary evaluations and facilitate timely development of Individualized Family Service Plans (IFSPs) Assist families in accessing appropriate services and community supports Ensure services begin promptly and are delivered according to the IFSP Monitor service delivery, document outcomes, and update IFSPs as needed Maintain accurate and timely records in EIHub and internal systems Communicate regularly with families, service providers, and administrative staff Ensure compliance with all NYSDOH regulations and timelines Support families in transition planning as children age out of Early Intervention Required Qualifications: Bachelors degree required in a health, human services, early childhood education, or related field Experience in service coordination, early childhood education, or case management preferred Must complete the Introductory Service Coordination Training (or be willing to complete upon hire) Strong organizational, communication, and interpersonal skills Familiarity with EIHub or similar systems is a plus Bilingual candidates strongly encouraged to apply (especially Mandarin, Spanish, Cantonese, or Russian) Benefits: Health insurance (with Dental and Vision) 401(k) with employer contributions Paid time off, including vacation days and holiday pay Comprehensive training and onboarding Career development support, including tuition reimbursement and continuing education opportunities Supportive and mission-driven work environment Company Description Happy Dragon is one of New York City's most trusted providers of comprehensive child development services, with over 30 years of experience. We offer licensed childcare programs for infants, toddlers, and preschoolers, as well as Early Intervention services for children ages birth to three and CPSE services for children ages three to five. Our multidisciplinary team collaborates closely with families and communities to ensure culturally responsive care. At Happy Dragon, we empower families and support children's development to help build stronger, brighter futures.

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  • Team Member
    Team Member
    hace 2 meses
    Jornada completa
    Manhattan, New York

    We are looking for Crew Members to join our Dunkin' team! Crew Members are responsible for delivering great and friendly guest experiences. They prepare products according to operational and quality standards and serve them with enthusiasm in a clean, fast paced environment. They work as part of a team to meet our Guests’ needs and give them a reason to come back. Benefits: Flexible scheduling to meet your needs Paid on the job training provided Growth potential we promote from within Free meals and employee discounts Medical benefits and 401k with employer match Employee referral program up to $100 cash Summary: Crew Members are generally responsible for delivering great and friendly guest experiences. They prepare products according to operational and quality standards and serve them with enthusiasm in a clean, fast paced environment. They work as part of a team to meet our Guests needs and give them a reason to come back. Responsibilities Include: Team Environment Work well and interacts with others respectfully Respond positively to coaching and feedback Communicate with team members Able to learn and execute multiple tasks Operational Excellence Provide guest service Resolve guest issues Follow Brand standards, recipes and systems Follow safety, food safety and sanitation guidelines; comply with all applicable laws Maintain clean and neat work environment Profitability Execute restaurant standards and marketing initiatives Handle POS transactions and payments with accuracy Prepare and deliver all products according to Brand standards Skills/Qualifications Fluent in English Basic computer skills Capable of counting money and making change Able to operate restaurant equipment (minimum age requirements may apply) Competencies Guest Focus Understands and exceeds guest expectations, needs and requirements Develops and maintains guest relationships Displays a sense of urgency with guests Seeks ways to improve guest satisfaction; asks questions, commits to follow-through Resolves guest concerns by following Brand recommended guest recovery process Passion for Results Sets and maintains high standards for self and others, acts as a role model Consistently meets or exceeds goals Contributes to the overall team performance; understands how his/her role relates to others Problem Solving and Decision Making Identifies and resolves issues and problems Uses information at hand to make decisions and solve problems; includes others when necessary Interpersonal Relationships & Influence Develops and maintains relationships with team Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments You are applying for work with a franchisee of Dunkin, not Dunkin Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. 2020 Coastal Franchising, LLC. The Dunkin' trademarks, logos and designs are trademarks of DD IP Holder LLC. Company Introduction Founded in 1950, Dunkin' is America's favorite all-day, everyday stop for coffee and baked goods. Dunkin' is a market leader in the hot regular/decaf/flavored coffee, iced regular/decaf/flavored coffee, donut, bagel and muffin categories. Dunkin' has earned a No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 14 years running. The company has more than 13,100 restaurants in 41 countries worldwide. Based in Canton, Mass., Dunkin' is part of the Dunkin' Brands Group, Inc. family of companies.

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  • Front Desk Receptionist - Mandarin/Chinese Speaking
    Front Desk Receptionist - Mandarin/Chinese Speaking
    hace 2 meses
    Jornada completa
    Manhattan, New York

    Company: ACA Acupuncture & Wellness Location: 613 W 169th Street, New York, NY, 10032 Summary: We are the largest acupuncture franchise in NY. We are currently seeking a personable, highly organized, and professional Front Desk Receptionist to serve as the first point of contact for our patients. In this key role, you will be instrumental in delivering a positive and welcoming experience to all who engage with our organization. The ideal candidate will possess excellent communication, interpersonal, and problem-solving skills. Initial training will take place at 613 W 169th Street, New York, NY 10032. Following the training period, the position will be based at our new location near Union Square. Responsibilities: • Greet and welcome visitors, providing a positive first impression., • Answer and direct phone calls, taking messages as needed., • Manage the front desk area, keeping it clean and organized., • Schedule appointments and manage calendars., • Handle incoming and outgoing mail and packages., • Provide general administrative support to staff., • Assist with basic data entry and record keeping., • Handle inquiries and resolve issues effectively., • Must speak Chinese and English, bilingual, • Strong communication skills to effectively interact with clients and team members, • Proficient in computer skills and office management, • Experience with multi-line phone systems and customer service, • Familiarity with Microsoft Office and Google Workspace, • Excellent organizational and time management abilities, • Clerical experience, including data entry and filing, • Bilingual candidates are encouraged to apply

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  • Young Barber shop assistant to become a Barber
    Young Barber shop assistant to become a Barber
    hace 2 meses
    $18 por hora
    Jornada completa
    Greenpoint, Brooklyn

    We are looking for a person that do the Barber school or is just finished it that start as assistant , able to keep the shop clean during the services hours -Able to take care of towels, wash-dry and folder two times a day (when needed) -Able to clean the shop at the end of the day and make sure is ready for the day after. -Able to clean the window when needed -Able to clean the mirrors every day -Able to clean the floor with vacuum everyday and mop 2 day x week at the end of the working hours -Able to check the inventory ( through our system) and place orders- receive and check the new arrivals and add on our System -Able to check in and out clients, so make sure that all the payments (cash Zelle or c/c) are done -Able to answer at phone calls and book appointments through our system Vagaro (very easy to learn) -Able to closing the shop report at the end of the day -We need Barbers and we like to grown each of them with our methods. So beside to be an assistant we work on your skills with models at list 2/3 times a week where we teach you the hair cut, shaves, beard trim techniques. Plus we will teach you the way to talk and interview the clients before -during and after the services, how to sell products and all is realted to the Barbering world. So evenctually in a few months (2/3) you'll be able to start working in the chair as Junior Barber. With our 43 years of experience and after many work shops and school degree we can deliver our method to everyone is willing to learn and become part of our Team/Family We are looking for person respect full of the other person, the shop rules, the working time, ready to learn a work in the proper way, good in team work, and focused in learn . We offer to start $18 per hour included the learning in model hours We need 5/6 day per week Wed, Thurs, Fri, Sat, Sun. and Tues for the 6 day. Hour to be determinate From 10 Am till 8 Pm with 2h break (if needed) during week day and 9 Am till 7 pm o Sat and Sunday

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    Sin experiencia
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  • Barber
    Barber
    hace 2 meses
    $20–$25 por hora
    Jornada completa
    Manhattan, New York

    Location 667 9th Ave, New York, NY 10036 Overview Join our vibrant team as a Licensed Barber, where your creativity and expertise will shine! In this dynamic role, you’ll provide exceptional grooming services while fostering a welcoming atmosphere for clients. You’ll utilize your skills in hair styling and barbering techniques to create stunning looks that leave clients feeling their best. With a focus on customer service and retail sales, you’ll help build lasting relationships with our clientele while contributing to the overall success of the salon. What you’ll do • Deliver high-quality haircuts, shaves, and grooming services using straight razors and other tools., • Utilize salon software, including Booksy, for appointment scheduling and client management., • Maintain a clean and sanitary work environment in accordance with sanitation standards., • Mentor junior staff members in hair styling techniques and customer service best practices., • Engage with clients to understand their needs and recommend products or services through upselling., • Manage front desk operations, including greeting clients and processing transactions efficiently. Basic qualifications • Valid barbering license as required by state regulations., • Strong communication skills to effectively interact with clients and team members. Preferred qualifications • Experience with straight razor, clippers, scissors, and retail math., • Proven track record in customer service and retail sales within a salon environment., • Familiarity with salon management software such as Booksy. Why you’ll love it here We’re dedicated to creating an environment where our team can thrive both personally and professionally. Our commitment to your growth is reflected in the supportive culture we foster. Our benefits include: • Opportunities for professional development and continuing education., • Employee discounts on services., • A collaborative team atmosphere that values your contributions. About us As part of our passionate team, you’ll play a vital role in transforming lives through exceptional grooming experiences. At Hell's Kitchen Barbers, hair matters. We believe in empowering our employees to express their creativity while providing outstanding service to our valued clients. Join us in making every day a great hair day! Job Types: Full-time, Part-time Work Location: In person

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  • Pizza Chef
    Pizza Chef
    hace 2 meses
    $18–$25 por hora
    Jornada completa
    Manhattan, New York

    At Madison Pizza, we’re passionate about crafting delicious, high-quality pizzas that bring smiles to our customers. We pride ourselves on using fresh ingredients and traditional techniques to create mouthwatering flavors. We’re looking for a talented Pizza Maker to join our friendly team and help us deliver that pizza perfection! Responsibilities: • Prepare and stretch pizza dough to the perfect thickness., • Assemble pizzas with a variety of toppings, sauces, and cheeses., • Bake pizzas in the oven to achieve optimal crispness and taste., • Maintain a clean and organized workspace., • Assist in inventory management and ingredient preparation., • Uphold food safety standards and regulations., • Collaborate with team members to ensure efficient service during peak hours. Requirements: • Previous pizza-making or culinary experience preferred, but we’re happy to train passionate individuals!, • Strong attention to detail and a love for food., • Ability to work in a fast-paced environment and under pressure., • Excellent communication and teamwork skills., • Flexibility to work evenings, weekends, and holidays as needed. What We Offer: • Competitive pay., • Opportunities for growth and advancement., • A fun, supportive working environment., • Employee discounts on pizzas and menu items., • A chance to share your creativity and put your unique spin on our offerings! Join our team and help us create pizza magic! 🍕✨ Madison Pizza is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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  • Counter Server
    Counter Server
    hace 2 meses
    $18–$20 por hora
    Jornada completa
    Manhattan, New York

    Job Summary: Counter person and front-line teammate. Engaging guests and serving them from behind the line as well as curating and replenishing the salad bar, market table, and sandwich case. Counter servers are an intricate part of our team. Responsibilities: Serving guests from behind the line Preparing salads and grain bowls Ensuring in house and "to go orders" are made properly and are given to the correct guest Monitor food levels and replenish ingredients as needed to ensure efficient service. Adhere to all food safety and sanitation guidelines to maintain a clean and safe working environment Collaborate with kitchen staff to coordinate orders and ensure timely delivery of food to customers Communicate effectively with guests and kitchen team members to maintain smooth operations during busy periods Perform additional duties as assigned by management to support the overall success of the restaurant Provide service with a smile Requirements: Team player Ability to multitask and work efficiently under pressure while maintaining a positive attitude Excellent communication skills and the ability to work well within a team Attention to detail and a passion for delivering exceptional customer service Night and weekend availability Physical stamina to stand for long periods and lift moderate weights A commitment to upholding food safety standards and following health code regulations Join our team at fresh&co where quality and customer satisfaction are our top priorities. If you're a dedicated worker with a passion for quality foods we'd love to hear from you! We are a group of dedicated service professionals, and we can’t wait to meet you!! fresh&co provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law. Please be advised that we do not respond to inquiries via this platform. If you are interested in joining our team, kindly attend an interview every Thursday between 2 pm and 4 pm and request to speak with Astrid or Gustav

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  • Sales Advisor
    Sales Advisor
    hace 2 meses
    $13–$20 por hora
    Jornada parcial
    Manhattan, New York

    Job Opportunity: Work from home: B2B Sales Representative - lead generation Hourly Rate: $13per hour Plus potential $100 bonus per week, 25 hours per week 5 hours per day 10.00a.m.-3.00p.m. We are seeking motivated and professional individuals to join our team as Remote B2B Sales Representatives. If you're fluent in English, have excellent communication skills, and want to work from the comfort of your own home, this role is perfect for you! We provide quality call out data for you. This is a self employed position. Responsibilities: Make outbound calls to potential customers on behalf of our clients to generate quality leads Follow the provided script to ensure consistency and clarity in messaging. Provide accurate information about our clients' products or services. Capture conversation notes and actions (calls also recorded) Target of 100 calls per day (5 hour shift) Minimum 1 meeting booked per day target $100 bonus paid for 10 meetings booked per week Requirements: Fluent in English with excellent verbal communication skills. Reliable internet connection and a quiet workspace. (Essential for effective remote working.) Reliable laptop or PC (we provide the software for call outs) Professional demeanour and commitment to meeting goals. Work Hours: Monday to Friday: 10.00a.m. - 3.00p.m. Paid 30 minute break between 12.15 - 12.45 Self employed role Payment is made fortnightly by bank transfer Additional Information: Onboarding session provided on Day 1 to set you up for success. Ongoing support from the friendly, small team. This is a fully remote position—work from home and enjoy flexibility while delivering outstanding service. Call out software provided. Apply Now to join our dynamic team and start earning between $13 and $15 per hour as a Remote B2B Sales Representative.

    Sin experiencia
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  • Front of House Manager
    Front of House Manager
    hace 2 meses
    $80000–$95000 anual
    Jornada completa
    Manhattan, New York

    Job Summary We are looking for a highly personable and attentive Front of House Manager whose primary focus is the customer experience, ensuring every guest feels welcomed, valued, and completely satisfied. While your main priority is being the dedicated, visible face of our establishment, you will also be responsible for essential administrative duties, specifically staff scheduling and communication. If you are someone who genuinely enjoys connecting with people and is organized enough to manage a smooth schedule, this is the perfect role for you. Core Focus: Guest Experience (Approx. 80% of Role) Your primary duties revolve around direct customer interaction and ensuring a seamless, positive visit for all guests: • Guest Relations: Be a constant, visible presence on the floor. Greet guests warmly, manage the flow of seating, and personally check on tables throughout their meal to ensure satisfaction., • Proactive Service: Anticipate customer needs before they are voiced (e.g., offering an extra drink, clearing a small item, or noticing a slight delay)., • Issue Resolution: Handle all customer complaints or concerns immediately and effectively with empathy, grace, and professionalism, turning a potentially negative experience into a positive one., • Environment Check: Continuously monitor the atmosphere—lighting, music, cleanliness, and overall energy—making sure the environment contributes positively to the guest experience., • Staff Support: Act as a communication bridge, quickly relaying critical information, special requests, or urgent table needs to the service staff or kitchen., • Administrative and Communication Responsibilities (Approx. 20% of Role), • These duties ensure the team is prepared to deliver excellent service:, • Staff Scheduling: Create, manage, and post the weekly staff schedule efficiently, ensuring proper coverage for all shifts while controlling labor costs., • Required App Proficiency: Must be experienced and proficient in using the Sling scheduling application for all scheduling tasks., • Team Communication: Ensure the finalized schedule and any urgent shift changes are promptly posted to the designated employee group chat platform., • Time-Off Management: Review and approve/deny time-off requests based on operational needs and staffing levels., • Qualifications, • Proven Experience: Minimum of [X] years of experience in a high-volume, customer-facing role, preferably in hospitality or a similar service industry., • Sling Proficiency is a Must: Demonstrated experience creating and managing schedules using the Sling scheduling application., • Tech Savvy: Comfortable using group communication platforms (like WhatsApp, Slack, etc.) to share information with staff., • People-First Attitude: An absolute passion for customer service and a natural ability to connect with diverse personalities., • Communication Skills: Exceptional verbal communication skills; the ability to speak clearly, listen actively, and respond professionally under pressure., • Does this updated description accurately reflect the balance between customer care and administrative duties you're looking for?

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  • Chef de Partie
    Chef de Partie
    hace 2 meses
    $28–$33 por hora
    Jornada completa
    Manhattan, New York

    ABOUT MAXIME'S Maxime’s, the newest private member’s club creation by renowned British entrepreneur Robin Birley—also the visionary behind London's esteemed 5 Hertford Street and Oswald’s—invites exceptional hospitality professionals to become part of our team. Opened in March 2025 in the historic former Westbury Hotel on Madison Avenue, Maxime’s is a private members club home to four distinct kitchens, each offering a unique culinary experience. Chefs here have the opportunity to work at the highest level across a range of cuisines: • Maxime’s – refined French-Mediterranean fine dining, • El Puma – bold and contemporary Latin American cuisine COMPENSATION AND BENEFITS • Comprehensive benefits plan, including medical, dental, vision and life insurance., • Generous paid time off programs (vacation and personal days)., • 401k retirement savings plan with company match., • Pre-tax commuter benefits., • Work life and wellness benefit platform., • Discount program offering Retail, Restaurants & Activities discounts., • Freshly prepared Staff Meal whilst on duty., • Uniform and dry cleaning provided., • $2000 refer a friend bonus, • & more! THE ROLE OF CHEF DE PARTIE We are seeking highly motivated Chef de Parties to join our kitchen team at Maxime's. You will be mentored by our Sous Chefs and have the opportunity to learn and create our high-quality dishes whilst ensuring high quality standards are met. The successful candidate will be given the opportunity to grow with us in the kitchen and further their culinary goals. ESSENTIAL DUTIES & RESPONSIBILITIES • Working with the freshest, high-quality ingredients and assisting senior chefs in the preparation and execution of quality dishes., • Assisting with daily mise en place and supporting the kitchen team in delivering refined dishes in line with fine dining service standards, • Maintaining the highest standards for health, sanitation, and safety standards necessary in food handling and overall cleanliness. MINIMUM QUALIFICATIONS (EDUCATION, EXPERIENCE, SKILLS) • Minimum of 2+ years' experience working in a similar role., • Strong background in fine dining., • A professional and polished approach to leadership in a busy atmosphere., • Strong work ethic and customer-focused approach., • Culinary trained and professional who is passionate and curious to develop and grow as a Sous Chef., • Stable work experience background., • Food safety certificate., • Well-versed in verbal communication skills., • Passionate, Curious, Sincere, Entrepreneurial, Driven, Empathetic and Highly motivated. PHYSICAL DEMANDS AND WORK ENVIRONMENT • Ability to be flexible with job demands and open-minded when being asked to complete tasks., • Ability to operate and use all equipment necessary to run the restaurant., • Ability to operate with grace under pressure., • Ability to move or handle equipment throughout the restaurant generally weighing up to 50 pounds., • Ability to work varied hours/days as business dictates., • Ability to stand for up to 8-10 hours a day. Maxime’s is proud to be an Equal Opportunity Employer. We do not discriminate on the basis race, color, creed, religion, gender (including gender identity and expression), sexual orientation, marital status, pregnancy, childbirth or related condition, sexual and reproductive health decisions, ancestry, national origin, citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, status as a victim of domestic violence, sexual violence, or stalking, or any other legally protected status.

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