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Job Description JOB TITLE: RESIDENT CARE WORKER, CASEY HOUSE PROGRAM: Runaway and Homeless Youth Shelter STATUS: Part-Time FLSA DESIGNATION: Non-Exempt REPORTS TO: Residential Manager DEGREE: High School or GED EXPERIENCE: None Required SALARY WAGE: $15.55 per hour AGENCY REQUIREMENTS: • Valid driver’s license, • Ability to work in a crisis setting, • Ability to work with adolescents AGENCY EXPECTATIONS: • Demonstrates knowledge of the program, Mission, and services of Pinnacle., • Complies with all policies and procedures of Pinnacle (including the Youth Services/ Human Services Code of Ethics, Collective Bargaining Agreement, and corporate Compliance Policies) and all governmental and legal requirements., • Attends and participates in all assigned agency staff trainings and meetings., • Advocates for cultural diversity/sensitivity as appropriate., • Reports all suspected incidences of child abuse/neglect to NYS Hotline with supervisory approval., • Experience and knowledge on the use of computers, cell phones and a broad understanding of using the Internet and e-mail in the workplace. JOB RESPONSIBILITIES: • Maintains a safe and comfortable environment for runaway and homeless youth in residence., • Answers incoming telephone calls from the public, assesses crisis situations and takes appropriate action in a polite and welcoming manner., • Conducts intakes and ensures that all admission procedures are completed in a thorough and legible manner., • Maintains confidentiality of all client information, identity, and documentation., • Introduces and orients youth to all residential procedures including HIV/AIDS precautions, child abuse recourse, fire safety, resident guidelines and other assigned tasks., • Sustains punctuality and consistency in reporting for scheduled work shifts., • Provides shift coverage if requested across all Runaway Homeless Youth (RHY) programs at the discretion of management., • Communicates with management if/ when the staff coverage may be below required levels., • Maintains awareness of the whereabouts and safety of all youth in residence at Casey House at all times., • Supervises and conducts recreational activities for youth in residence., • Refers youth to case manager for any life planning/emotional issues., • Performs the completion of staff chores and housekeeping duties as required/assigned in a thorough and efficient manner., • Completes the Daily Log Notes accurately., • Utilize preventative supports to youth to decrease incidents of behavioral concern and Reports significant youth behavioral concerns to supervisor or other appropriate staff, should it occur., • Completes documentation of youth behaviors in individual case files, including any calls made or received significant to the needs of the youth., • Monitors and supervises daily chores, meal prep and cleanup; assures appliances are used in a safe manner by anyone in the residence., • Provides timely reporting of all suspected incidents of child abuse/neglect to immediate supervisor., • Completes incident reports as needed using employee manual guidelines., • Participates actively in ongoing professional development, as assigned., • Attends monthly Casey House staff meetings and any other meeting, as assigned., • Handles transportation duties on occasion, as directed by Supervisor., • Meets and participates on a regular, planned basis with the Team Lead or Coordinator of Youth Services, for supervision., • Performs other duties assigned by Administration. DISCLAIMER: The information contained in this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of this position. EOE STATEMENT: It is the policy of Pinnacle Community Services, Inc. to provide equal opportunity in employment and delivery of those we serve without regard to hire, promotion, layoff, recall or other terms and conditions of employment because of race, creed, age, color, sex, sexual orientation, religion, disability, national origin, gender identity, citizenship of any person, immigration status of any person who is not a citizen of the United States, or any other category protected by law. The prohibition of discrimination includes harassment. The people we serve include all those we serve and people service groups who request and are eligible for Pinnacle Community Services, Inc. Ongoing training is provided to assure adherence to this Policy. Pinnacle Community Services, Inc. is an Equal Opportunity Employer.

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public. The individual selected for this role will be expected to work at Store #1041, located at: 1470 Main Street Buffalo NY 14209 and may be expected to work in stores within a 30 mile radius. This position is eligible for health benefits, such as prescription savings and virtual physician visits, retirement and saving benefits, and more. Additional benefits include a generous time away from work package, including vacation, holidays, and military leave, among other benefits. For more information about our benefits, visit At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in: Life … with rewards, benefits and the flexibility to enhance your health and well-being Career … with opportunities to learn, develop new skills and grow your contribution Connection … with an inclusive team and commitment to our own and broader communities It's all here for you... let's Create Your Possible What is the Process to get Started? Step 1 – Online Application Find the role(s) that interest you on our Careers page: ___ Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners Step 2 – Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You’ll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation Step 3 – In-Store Interview Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at ___. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. • Ensure high levels of customer satisfaction through excellent sales service, • Assist customers in person and over the phone by determining needs and presenting appropriate products and services, • Build productive trust relationships with wholesale and retail customers, • Process sales transactions accurately and consistent with policies and procedures, • Follow and achieve sales goals on a monthly, quarterly, and yearly basis, • Maintain precise work order files and formulas, • Pull appropriate products from the sales floor or warehouse, • Tint and mix products, as needed, to customer specifications, • Stock shelves and set up displays, • Clean store equipment, • Load/unload delivery trucks, • Assist in making deliveries, as needed, • Maintain in-stock and presentable condition assigned areas, • Remain knowledgeable on products offered and discuss available options, • Comply with inventory control procedures, • Suggest ways to improve sales Minimum Requirements:, • Must be at least eighteen (18) years of age, • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future, • Must be able to read, write, comprehend, and communicate in English, • Must be able to read, write, comprehend, and communicate in Spanish, • Must have a valid, unrestricted Driver’s License, • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion, • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation, • If internal to Sherwin-Williams, you must have received at least a “meets expectations” (3) rating on your most recent performance appraisal, • Have at least a High School diploma or GED, • Have at least one (1) year experience working in a delivery, retail, or customer service position, • Have previous work experience selling paint and paint related products, • Have previous work experience operating tinting and mixing equipment

Job Description WHY JOIN JFS? For more than 150 years, Jewish Family Services of Western New York has been committed to providing high quality services to all in need in the interest of helping to "repair the world." Our services are guided by the essential connection between mental well-being, physical wellness, and positive self-worth. Our reputation is the result of our exceptional staff. In addition to offering competitive compensation and truly exceptional benefits, we are committed to providing a supportive, inclusive work environment in which all employees are able to contribute their best. OUR VALUES Be a Mensch – A person who is ethical, decent, and admirable. It’s someone who acts with integrity and honor, often showing kindness and consideration towards others. Being called a Mensch is a compliment suggesting that one’s character is upright, responsible, and morally sound. Be Person-Centered – Meeting individuals where they are at. Be Culturally Responsive – Creating purpose-built spaces and programs for our clients that respect their culture. Be Resolute – Tenacity, solution-seeking, and getting stuff done. WHAT YOU’LL DO The Adult Health Home Manager is responsible for the overall daily operations of our Adult Health Home Program and staff. The Manager directs the development, coordination, integration, and delivery of Health Home care coordination services by staff that meaningfully engage partners in care. Additionally, the Manager ensures that all required documentation is correctly completed by staff in a timely manner and completed in compliance with Health Home standards. Key Responsibilities • Supervise the day-to-day operations of the program including management of caseload across staff., • Supervise and provide leadership to staff, assuring the delivery of high-quality patient care, including adherence to professional standards of care, licensing, and regulatory requirements., • Effectively communicate job expectations and follow-up by planning, monitoring, and appraising job results., • Ensure files, case notes, and documentation are all in compliance with program requirements., • Facilitate staff meetings and provide on-going staff training., • Ensure that care coordinators complete the monthly High, Medium, Low Assessment for monthly health home billing and assist staff in this task as needed. Review client progress notes to ensure that a billable service has been delivered and documented in the client chart each month., • Monitor staff performance of core service delivery, including monthly core service delivery percentage., • Assist staff with delivering services to clients as needed, including providing caseload coverage during times of vacancy., • Complete all required chart audits in compliance with the lead health home, along with on-going chart reviews and work in collaboration with the Director of Care Coordination on other quality assurance activities., • Conduct hiring and on-boarding activities, including the training and mentoring of new staff., • Ensure that staff working with HARP enrolled patients complete the HCBS workflow and comply with all HARP standards. Completes HCBS Eligibility Assessments as needed to assist staff., • Ensure that Health Home Plus (HH+) clients are appropriately identified and assigned to the HH+ Care Coordinator. Ensure that HH+ services are delivered to clients and documented in the Netsmart chart., • Work in collaboration with the Director of Care Coordination and other agency managers to both increase internal referrals to Health Home and to ensure Health Home clients are utilizing any other needed agency services., • Help identify new funding opportunities and care coordination programs to support adult populations in need., • Bachelor's degree with five (5) years human service experience., • Applicable background and experience relevant to Health Homes., • 1-3 years program management or supervisory experience preferred., • Ability to operate at a high level of independence and responsibility., • Knowledge of the local service provider networks, particularly related to health homes., • Ability to interpret and respond to program and funder guidelines., • Exhibited ability to effectively work within an inclusive and culturally and linguistically diverse environment. WHAT WE OFFER • Competitive salary range of $58,500-$65,000 per year, commensurate with experience and qualifications., • Benefits such as health insurance (Highmark Blue Cross/Blue Shield), accrued Paid Time Off (PTO) of 4+ weeks, 401k retirement plan with company match, and 13+ observed holidays., • Reduced full-time work week of 35 hours and early close on Fridays., • A supportive and collaborative work environment., • The chance to make meaningful impact in a dynamic and forward-thinking organization. The above pay range is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including, but not limited to, background, knowledge, skills, and abilities. Jewish Family Services of Western New York is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public. The individual selected for this role will be expected to work at Store #1150, located at: 7895 Niagara Falls Blvd, Niagara Falls NY 14304 and may be expected to work at stores in a 30 mile radius. This position is eligible for health benefits, such as medical, dental and vision coverage, Flexible Spending Accounts (FSAs), disability coverage, security, retirement and saving benefits, and more. Additional benefits include a generous time away from work package, including personal leave, paid parental leave, medical leave, vacation, holidays, among other benefits. For more information about our benefits, visit At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in: Life … with rewards, benefits and the flexibility to enhance your health and well-being Career … with opportunities to learn, develop new skills and grow your contribution Connection … with an inclusive team and commitment to our own and broader communities It's all here for you... let's Create Your Possible What is the Process to get Started? Step 1 – Online Application Find the role(s) that interest you on our Careers page: ___ Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners Step 2 – Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You’ll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation Step 3 – In-Store Interview Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at ___. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. • Ensure high levels of customer satisfaction through excellent sales service, • Assist customers in person and over the phone by determining needs and presenting appropriate products and services, • Build productive trust relationships with wholesale and retail customers, • Process sales transactions accurately and consistent with policies and procedures, • Follow and achieve sales goals on a monthly, quarterly, and yearly basis, • Maintain precise work order files and formulas, • Pull appropriate products from the sales floor or warehouse, • Tint and mix products, as needed, to customer specifications, • Stock shelves and set up displays, • Clean store equipment, • Load/unload delivery trucks, • Assist in making deliveries, as needed, • Maintain in-stock and presentable condition assigned areas, • Remain knowledgeable on products offered and discuss available options, • Comply with inventory control procedures, • Suggest ways to improve sales Minimum Requirements:, • Must be at least eighteen (18) years of age, • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future, • Must have a valid, unrestricted Driver’s License, • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion, • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation, • If internal to Sherwin-Williams, you must have received at least a “meets expectations” (3) rating on your most recent performance appraisal, • Have at least a High School diploma or GED, • Have at least one (1) year experience working in a delivery, retail, or customer service position, • Have previous work experience selling paint and paint related products, • Have previous work experience operating tinting and mixing equipment, • Ability to read, write, comprehend, and communicate in more than one language, • Ability to read, write, comprehend, and communicate in Spanish

Job Description JOB TITLE: FAMILY SUPPORT SPECIALIST/FAMILY RESOURCE SPECIALIST PROGRAM: Healthy Families Niagara STATUS: Full Time (35 Hours Per Week), Hybrid Position FLSA DESIGNATION: Hourly REPORTS TO: Supervisor DEGREE: High School Diploma or GED; AAS Degree in a Health and Human Service field preferred EXPERIENCE: Minimum of one (1) year in working with families and children and having a working knowledge of normal child growth/development and parent-child relationships preferred. SALARY: $19.00 Per Hour Niagara Falls and Lockport locations BENEFITS: • Hybrid work model available with most positions, • Health insurance with an HRA account (HRA-80% of the deductible), vision, and dental plans available (health insurance begins 1st day of month after 30 days of work service), • Employees working at least 1,000 hours per year and who opt out of health insurance either upon hire or during the open enrollment period will receive a $750 lump-sum payment, • Flexible Spending accounts for both health and dependent care, • Employee Assistance Program available, • Employer paid short- and long-term disability insurance available, • Employer paid life insurance with the option to purchase additional coverage at group rates (available the 1st day of month after 30 days of work service), • 401k Retirement Savings Plan – Agency contributes 1% of an employee’s salary after 1 year of service yearly AND in addition matches the first 3% that the employee contributes to their 401k Plan, • 15 Paid Time Off days, (PTO) in the first year (buy back, carryover, and transfer to Long Term Sick bank is also available at calendar year-end of unused PTO), • Employee receives yearly - 1 floating holiday and 13 recognized Agency holidays, • 1 Wellness Day Yearly, • Wage/Longevity Bonuses available, • Attendance Bonus available bi-annually, • Bereavement Leave – 4 work days of leave with pay available, • Staff Recognition/Staff Appreciation events, • Team Building and In-House training available offering learning and educational opportunities AGENCY REQUIREMENTS: • Valid New York State Driver’s License, • Use of a personal vehicle, • Live near or in target area SKILLS: • Ability to relate to people with respect to their individuality and cultural diversity using a strength-based model, • Believes in and advocates for nurturing, non-violent discipline of children, • Non-judgmental, • Task oriented, • Good writing and organizational skills, • Strong interpersonal skills AGENCY EXPECTATIONS: • Demonstrates knowledge of the program, mission, and services of Pinnacle Community Services, (PCS), • Attends and participates in appropriate agency staff trainings and meetings, • Advocates for cultural diversity/sensitivity as appropriate, • Reports all suspected incidences of child abuse/neglect to NYS Hotline with supervisory approval, • Participates actively in ongoing professional development JOB RESPONSIBILITIES: • Initiates and maintains regular (weekly) and long term (up to 5 years) contact/support with families, • Visits with families primarily in their home for a minimum of one (1) hour, • Directs family centered interventions which are strength based and directed at establishing a trusting relationship, • Assists families in strengthening the parent-child relationship, • Assists families in improving their skills to optimize the home environment, • Assists families in improving the family support system, • Increases the family’s ability to problem solve and assume the role of advocate for themselves and their children, • Identifies and refers for contact/appointments at other supportive agencies, including health care appointments, • Assists family in establishing goals and a plan for accomplishment of the goals, • Assesses normal growth and development of the target child, • Completes referral forms and other agency forms and reports as necessary, • Assists other staff with providing Community or Group presentations and outreach, • Attends case conferences with Program Supervisors and Family Assessment Workers, • Assists with Program Participant Support Groups, Parenting Classes, obtaining donations and any other projects assigned by your Supervisor, • Attends and participates in CORE, wrap-around and team trainings, • Presents Healthy Families Niagara and PCS Agency services to the community at large, • Meets on a regular, planned basis for a minimum of two (2) hours per week with Supervisor at a regularly scheduled time, • Maintains confidentiality of Agency, • Performs other duties assigned by Administration DISCLAIMER: The information contained in this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of this position. EOE STATEMENT: It is the policy of Pinnacle Community Services, Inc. to provide equal opportunity in employment and delivery of those we serve without regard to hire, promotion, layoff, recall or other terms and conditions of employment because of race, creed, age, color, sex, sexual orientation, religion, disability, national origin, gender identity, citizenship of any person, immigration status of any person who is not a citizen of the United States, or any other category protected by law. The prohibition of discrimination includes harassment. The people we serve include all those we serve and people service groups who request and are eligible for Pinnacle Community Services, Inc. Ongoing training is provided to assure adherence to this Policy. Pinnacle Community Services, Inc. is an Equal Opportunity Employer.

Job Description JOB TITLE: HARP Care Coordinator PROGRAM: Care Coordination STATUS: Full Time, (35 hours per week), Hybrid Position FLSA DESIGNATION: Non-exempt REPORTS TO: Supervisor-Care Coordination Services DEGREE: Bachelor’s in Social Work (or related field) required SALARY: $23.43/Hourly Rate EXPERIENCE: Minimum of 2 years’ experience with SPMI or mentally disabled population Includes On-Call Responsibilities POSITION OVERVIEW: The HARP Care Coordinator is responsible for supporting the Care Coordination team in all aspects of program facilitation in addition to demonstrating knowledge of the mission and services of Pinnacle Community Services, (PCS). BENEFITS: • Hybrid work model available, • Health insurance with an HRA account (HRA-80% of the deductible), vision, and dental plans available (health insurance begins 1st day of month after 30 days of work service), • Employees working at least 1,000 hours per year and who opt out of health insurance either upon hire or during the open enrollment period will receive a $750 lump-sum payment, • Flexible Spending accounts for both health and dependent care, • Employee Assistance Program available, • Employer paid short- and long-term disability insurance available, • Employer paid life insurance with the option to purchase additional coverage at group rates (available the 1st day of month after 30 days of work service), • 401k Retirement Savings Plan – Agency contributes 1% of an employee’s salary after 1 year of service yearly AND in addition matches the first 3% that the employee contributes to their 401k Plan, • Mileage Reimbursement, • 15 Paid Time Off days, (PTO) in the first year (buy back, carryover, and transfer to Long Term Sick bank is also available at calendar year-end of unused PTO), • Employee receives yearly - 1 floating holiday and 13 recognized Agency holidays, • Wage/Longevity Bonuses available, • Attendance Bonus available bi-annually, • Bereavement Leave – 4 work days of leave with pay available, • Staff Recognition/Staff Appreciation events, • Team Building and In-House training available offering learning and educational opportunities QUALIFICATIONS/EXPERIENCE: • Bachelor’s Social Work (or related field) required, • Two years specialized training and experience with SPMI or mentally disabled population, • Experience with linkage and coordination of community and emergency services, • Experience in substance abuse treatment valued, • Valid NYS Driver License and use of personal vehicle during work hours, • Ability to use Microsoft applications (i.e. Word, Excel, PowerPoint, Outlook, etc.), Internet/Intranet, web-based databases. Understanding of the use of email in the workplace JOB RESPONSIBILITIES: • Provides direct care coordination contacts to a minimum of 30 HARP eligible and/or enrolled consumers, • Maintains consistent and on-going contact with consumers and families while fulfilling unit of service expectations and working on their treatment plan goals with clients, • Conducts initial intake interview and needs assessment to determine treatment goals for Care Coordination Services, • Prepares professionally accurate and updated case documentation in accordance with regulatory, Agency, Department of Health (DOH) and Health Home requirements, • Prepares statistical and administrative reports on a timely basis, • Provides regular, supportive client contact; emotional support; daily living counseling; legal advocacy; financial counseling; representation regarding rights and entitlements; education medical check-ups and prevention practices, • Assist the Care Program with obtaining and maintaining required outcomes, • Facilitates linkage to appropriate services; coordination of hospitalization admission and discharge; mental health education to clients, families, and community, • Assures client linkages to services for 24-hour coverage, • Establishes working relationships with referral sources and other related service agencies, • Reviews current practices to advocate for change when needed, particularly those needed by families and minority populations, • Teams with billing staff to ensure client active Medicaid status and accurate, complete client billing, • Meets with Program Supervisor on a regular, planned basis SUPERVISORY RESPONSIBILITIES: • None PHYSICAL/ENVIRONMENTAL DEMANDS: • Job performed primarily in community (home, public place, etc.), • Office work in lighted modern office facility, • Daily local travel, • Occasional lifting (15 pounds or less), • Occasional standing/sitting, • Moderate stress, • Regular PC/computer work AGENCY EXPECTATIONS: • Attends and participates in appropriate agency staff trainings and meetings, • Advocates for cultural diversity/sensitivity as appropriate, • Reports all suspected incidences of child abuse/neglect to NYS Hotline with supervisory approval, • Experience and knowledge on the use of computers, cell phones and a broad understanding of using the Internet and e-mail in the workplace DISCLAIMER: The information contained in this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of this position. EOE STATEMENT: It is the policy of Pinnacle Community Services, Inc. to provide equal opportunity in employment and delivery of those we serve without regard to hire, promotion, layoff, recall or other terms and conditions of employment because of race, creed, age, color, sex, sexual orientation, religion, disability, national origin, gender identity, citizenship of any person, immigration status of any person who is not a citizen of the United States, or any other category protected by law. The prohibition of discrimination includes harassment. The people we serve include all those we serve and people service groups who request and are eligible for Pinnacle Community Services, Inc. Ongoing training is provided to assure adherence to this Policy. Pinnacle Community Services, Inc. is an Equal Opportunity Employer.

Job Description Case Manager - Full-Time position, (35 Hours Per Week) Degree: Associates Degree in Human Services, or a related field (Bachelor's degree preferred) Experience: Relevant experience in crisis intervention and residential settings, reflecting the specific needs of at-risk youth case management at Casey House POSITION OVERVIEW: The Youth Services Case Manager is responsible for supporting the Residential Shelter team in Case Management in addition to demonstrating knowledge of the mission and services of the Agency. BENEFITS: • Health insurance with an HRA account (HRA-80% of the deductible), vision, and dental plans available (health insurance begins 1st day of month after 30 days of work service), • Employees working at least 1,000 hours per year and who opt out of health insurance either upon hire or during the open enrollment period will receive a $750 lump-sum payment, • Flexible Spending accounts for both health and dependent care, • Employee Assistance Program available, • Employer paid short- and long-term disability insurance available, • Employer paid life insurance with the option to purchase additional coverage at group rates (available the 1st day of month after 30 days of work service), • 401k Retirement Savings Plan – Agency contributes 1% of an employee’s salary after 1 year of service yearly AND in addition matches the first 3% that the employee contributes to their 401k Plan, • Mileage Reimbursement, • 15 Paid Time Off days, (PTO) in the first year (buy back, carryover, and transfer to Long Term Sick bank is also available at calendar year-end of unused PTO), • Employee receives yearly - 1 floating holiday and 13 recognized Agency holidays, • 1 Wellness Day yearly, • Wage/Longevity Bonuses available, • Attendance Bonus available bi-annually, • Bereavement Leave – 4 work days of leave with pay available, • Staff Recognition/Staff Appreciation events, • Team Building and In-House training available offering learning and educational opportunities QUALIFICATIONS/EXPERIENCE: • Associates Degree in Human Services (or related field) and one year experience required, • At least one year experience working with runaway, homeless, and at-risk youth in community-based or residential settings, • Experience in crisis intervention, case management, or counseling in a residential setting is a plus, • Valid NYS Driver License and use of personal vehicle during work hours, • Proficiency in Microsoft applications (i.e. Word, Excel, PowerPoint, Outlook, etc.) and ability to use web-based databases, • Reports all suspected child abuse/neglect to NYS Hotline with supervisory approval, • Attends and participates in appropriate Agency staff trainings and meetings and program supervision, • Advocates for cultural diversity/sensitivity as appropriate, • Experience and knowledge on the use of computers, cell phones and a broad understanding of using the Internet and email in the workplace, • Effectively communicate with consumers, community partners and Agency staff including accurate documentation, • Participate actively in ongoing professional development, • Provide ongoing crisis services, positive youth development, trauma informed care, and support for (RHY) runaway, homeless and at-risk youth in an emergency shelter, • Complete program prescreening interviews and intake paperwork for new residents, • Interview, develop, and implement treatment plans in cooperation with individual youth, • Provide direct case management services to residential and non-residential clients, • Assess the needs of youth and make referrals to appropriate community agencies and resources; advocate for youth in community to ensure service needs are being met/maintained, • Maintain caseload of youth in residence and complete 30, 60, 90 day follow-up reports for discharged youth, • Establish working relationships with referral sources and other related service agencies, • Maintain residential and non-residential client files in compliance with regulatory agencies and complete paperwork in a timely manner, • Keep records for evaluating and statistical reporting to funding agencies, • Review current practices to advocate for change when needed, particularly those needed by RHY, • Participates actively in RHY training and education, • Educate youth in shelter on various topics including but not limited to HIV, AIDS and other items as determined by program guidelines. Orient youth to group home including resident guidelines, fire safety, etc., • Team with program staff in order to provide consistency of services, • Transport clients as appropriate, • Represent Agency and Program in the community; conduct school and community presentations for the purpose of educating youth about program services, • Provides outreach for Casey House services to youth, agencies, personnel, families, schools, etc., • Job performed in Residential Shelter setting, • Daily local travel, • Occasional lifting (15 pounds or less), • Occasional standing/sitting, • Moderate stress The information contained in this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of this position. EOE Statement: It is the policy of Pinnacle Community Services, Inc. to provide equal opportunity in employment and delivery of those we serve without regard to hire, promotion, layoff, recall or other terms and conditions of employment because of race, creed, age, color, sex, sexual orientation, religion, disability, national origin, gender identity, citizenship of any person, immigration status of any person who is not a citizen of the United States, or any other category protected by law. The prohibition of discrimination includes harassment. The people we serve include all those we serve and people service groups who request and are eligible for Pinnacle Community Services, Inc. Ongoing training is provided to assure adherence to this Policy. Pinnacle Community Services, Inc. is an Equal Opportunity Employer.

Job DescriptionDescription: About Us: Venture Forthe, Inc. is a premium person-centered agency in Western and Central, New York, helping individuals with disabilities live independently. We believe in hiring great people to do meaningful work — and it starts with you. POSITION SUMMARY: The Care Coordinator manages complex client scheduling needs, ensuring seamless care continuity. Additionally, this individual will assist in departmental quality control efforts, including scheduling audits, incident tracking, and data validation. They will work closely with clinical staff, caregivers, and clients to optimize care delivery. Hours of Operation: 24/7 Shift: Shift: Monday, Thursday, Friday, and Saturday: 12p-10:30p Requirements: QUALIFICATIONS • High school diploma required. Preferred: Associate’s or Bachelor’s degree in Healthcare Administration, Business, or a related field preferred., • Experience with NYS home care regulations and LHCSA operations preferred. ESSENTIAL DUTIES AND FUNCTIONS: • Manage complex client scheduled for high-acuity cases, ensuring appropriate staffing and compliance with NYS Department of Health regulations, • Oversee last-minute staffing changes, call-offs, and emergency scheduling situations, proactively resolving conflicts to minimize client disruption, • Collaborate with clinical teams and nursing staff to align scheduling with client-specific care plans., • Support Electronic Visit Verification (EVV) compliance, troubleshooting missed clock- ins, late visits, and system discrepancies, • Fill client schedules with HCSS and PCA services as directed by leadership., • Assist with onboarding and continuous training of new coordinators, reinforcing scheduling protocols and company policies, • Address client or caregiver concerns related to scheduling, maintaining a professional and client focused approach, • Assist with day to day reporting, • Other duties as required

Job DescriptionDescription: We have AMAZING Benefits for PT20 Employees!!!! • FREE Lunches, • FREE Parking, • 5 Days paid Vacation per Year, • 6 Paid Sick Days per Year, • 1 Paid Personal Days per Year, • 12 Paid Holidays per Year, • Annual Raise, • Employee Appreciate Events and more!, • Shift Differential for Weekends and Holidays worked - $1 extra per hour General Summary: This position is non-exempt and is primarily responsible for the efficient performance of institutional housekeeping/laundry tasks both alone and as a member of the housekeeping/laundry team. Accountability: The Housekeeper/Laundry employee will be accountable to the Director of Operations. Essential Functions: 100% 1. Cleans public areas in the school, convent, Center of Renewal and/or Health Center, at the request of the Housekeeping/Laundry Supervisor., 2. Cleans private living areas (including bedrooms, bathrooms, showers and kitchens) in the convent, Health Center, Center of Renewal and Ormsby Hall., 3. Responsible for the operation of all machines located within the laundry, including the washing machine, wringer, dryer and iron., 4. Performs all tasks assigned, including taking orders and executing them in a timely and professional manner., 5. Ability to read directions and communicate both orally and in writing sufficiently to preform job., 6. Attends monthly staff meetings and periodic in-service training sessions, when schedule permits., 7. Operate housekeeping and laundry equipment and work with large machines., 8. Orders cleaning supplies internally when necessary., 9. Determines and requests assistance from the Maintenance Department in moving heavy furniture, weighing 50 lbs. or more, when necessary., 10. Provides weekend/evening coverage when requested by the Housekeeping/Laundry Supervisor in advance., 11. Able to work as a team with fellow employees, respecting the privacy of the Sister residents and guests., 12. Must have the ability to accept directions, perform several tasks at once, adhere to a schedule and execute a task from reception to the delivery of a completed service. Competencies: 1. Collaboration Skills., 2. Thoroughness., 3. Decision making., 4. Communication Proficiency., 5. Maintain a flexible attitude., 6. Organizational Skills., 7. Time Management., 8. Teamwork Orientation. Work Environment While performing the duties of this job, the employee is frequently exposed to cleaning fluids, fumes or airborne particles, moving mechanical parts and vibrations. The employee is occasionally exposed to a variety of extreme conditions on campus. The noise level in some work environments can be loud. The employee frequently interacts with other staff members and Sister Residents requiring professional confidence. Position Type and Expected Hours of Work This is a Part Time position, 20-29 hours a week. Hours of work vary. [Position includes rotating weekends and holidays; (evenings and weekends may be required as job duties demand). If this occurs, working hours are adjusted.] Disclaimer Clause: The above statements are intended to describe the general nature and level of work performed by the person assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required for the job and may change at any time with or without notice. $17.00 Per Hour Requirements: Required Education and Experience: Experience preferred, or a willingness to learn Additional Eligibility Qualifications: Pre-employment testing and background check may be required for this position. Physical Demands The physical demands described here are representative to those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and intermittently requires standing, walking, bending, kneeling, stooping, crouching, crawling, climbing, and transporting of equipment. The employee must frequently lift and/or move items over 50 pounds. Operating industrial scrubbers, buffers and shampooers, using a repetitive push and pull motion. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

The Maintenance Person's responsibilities may include, but are not limited to:.Clean equipment, inside and outside windows, stock rooms and restrooms.Unload delivery truck 2 times a week.Clean HVAC/Exhaust units and roof of debris.The Maintenance Person assists management in achieving and maintainin

The Tour Producer will manage the project from kick-off to delivery and be the team's point person for the project.This role works closely with internal teams, the client and internal resources and oversees all stages of a project, including creative and strategic development, production, and deli

Job Description JOB TITLE: Youth Coach PROGRAM: Youth Services STATUS: Full Time, (35 Hours Per Week) FLSA DESIGNATION: Non-Exempt REPORTS TO: Director of Youth Services DEGREE: Associate’s Degree in Human Services or related field; Bachelor’s Degree preferred EXPERIENCE: 2 Years’ experience working with Youth; experience with Runaway, Homeless and “At Risk Youth” preferred SALARY RANGE: $18.70 - 19.25 per hour AGENCY REQURIEMENTS: • Valid NYS Driver's License, • Use of personal vehicle during working hours BENEFITS: • Hybrid work model available, • Health insurance with an HRA account (HRA-80% of the deductible), vision, and dental plans available (health insurance begins 1st day of month after 30 days of work service), • Employees working at least 1,000 hours per year and who opt out of health insurance either upon hire or during the open enrollment period will receive a $750 lump-sum payment, • Flexible Spending accounts for both health and dependent care, • Employee Assistance Program available, • Employer paid short- and long-term disability insurance available, • Employer paid life insurance with the option to purchase additional coverage at group rates (available the 1st day of month after 30 days of work service), • 401k Retirement Savings Plan – Agency contributes 1% of an employee’s salary after 1 year of service yearly AND in addition matches the first 3% that the employee contributes to their 401k Plan, • Mileage Reimbursement, • 15 Paid Time Off days, (PTO) in the first year (buy back, carryover, and transfer to Long Term Sick bank is also available at calendar year-end of unused PTO), • Employee receives yearly - 1 floating holiday and 13 recognized Agency holidays, • 1 Wellness Day yearly, • Wage/Longevity Bonuses available, • Attendance Bonus available bi-annually, • Bereavement Leave – 4 work days of leave with pay available, • Staff Recognition/Staff Appreciation events, • Team Building and In-House training available offering learning and educational opportunities AGENCY EXPECTATIONS: • Demonstrates knowledge of program, mission, and services of Pinnacle Community Services, Inc., (PCS), • Complies with all policies and procedures of PCS (including NASW Code of Ethics, Collective Bargaining Agreement, and Corporate Compliance Policies) and all governmental and legal requirements, • Attends and participates in appropriate Agency staff trainings and meetings, • Advocates for cultural diversity/sensitivity as appropriate, • Reports all suspected incidences of child abuse/neglect to NYS Hotline, • Experience and knowledge on the use of computers, cell phones, and a broad understanding of the Internet and e-mail in the workplace JOB RESPONSIBILITIES: • Engage youth in face-to-face contact within 10 days of referral, • Provide support services focused on educational/vocational services and/or caseworker/life skills as assigned, • Conduct initial and routine Casey Life Skill Assessments/Learning Plans, Observations, Skill Inventories, and Career Aptitude Tests. Complete pre-post assessment comparisons, • Responsible for data collections related to client and program outcomes, • Meet with Supervisor for scheduled supervision on a regular basis, • Work in conjunction with 3D program team members to achieve program outcomes and assist with client needs, • Develop a Learning Plan which focuses on the nine domains of youth development, • Determine what visual supports, communication supports, mobility supports will be needed in order to maximize independence, • Develop a comprehensive academic/vocational plan embedded with data collection systems and periodic review dates for progress monitoring, • Provide Agency and collaborative support services and education regarding safe and affordable housing services, • Provide services to enhance self-sufficiency and sustain meaningful employment that is fulfilling to the youth as well as meeting employer needs, • Working in partnership with all team members, including referral source, natural supports of the youth, community providers, etc. to develop a Plan for Youth Development incorporating tangible practice and skill utilization, • Engage community partners (i.e. Niagara County Public Schools, NCC, Job Training Programs, work sites, etc.) to minimize barriers and enhance youth participation and success, • Attend required Agency and professional development trainings, • Facilitate Life Skills Groups as scheduled PHYSICAL/ENVIRONMENTAL DEMANDS: • Ability to work in a crisis intervention setting, • Job performed in a modern office setting, • Ability to sit, stand and walk through the day, • Ability to push, pull, bend, life or carry up to 20 pounds throughout the course of the day related to office equipment such as p.c., journals, and binders The information contained in this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of this position. EOE: It is the policy of Pinnacle Community Services, Inc. to provide equal opportunity in employment and delivery of those we serve without regard to hire, promotion, layoff, recall or other terms and conditions of employment because of race, creed, age, color, sex, sexual orientation, religion, disability, national origin, gender identity, citizenship of any person, immigration status of any person who is not a citizen of the United States, or any other category protected by law. The prohibition of discrimination includes harassment. The people we serve include all those we serve and people service groups who request and are eligible for Pinnacle Community Services, Inc. Ongoing training is provided to assure adherence to this Policy. Pinnacle Community Services, Inc. is an Equal Opportunity Employer.