Delivery person jobs in Niagara Falls, New YorkCreate job alerts

Job Description JOB TITLE: Advancement & Communications Assistant PROGRAM: Development STATUS: Part-Time, (approximately 20 hours per week) FLSA DESIGNATION: Non-Exempt REPORTS TO: Advancement & Communication Officer DEGREE: Bachelor’s Degree with a focus on Communication and Marketing (preferred but not required) EXPERIENCE: Administrative, outreach and communications experience preferred. SALARY RANGE: $17.00 - $20.00 per hour SKILLS: • Strong organizational skills and attention to detail., • Excellent written and verbal communication skills., • Proficiency with Microsoft Office Suite; willingness to learn other tools (training provided)., • Comfort with basic digital communications (email platforms, social media, Canva helpful but not required)., • Ability to manage multiple tasks, meet deadlines, and follow through on assignments., • Demonstrates knowledge of the programs, mission, and services, • Complies with all policies and procedures, • Attends and participates in appropriate Agency staff trainings, and meetings Administrative Support • Assist with scheduling, meeting coordination, and preparation of materials., • Maintain donor records, process acknowledgments, and help prepare reports., • Assist with planning, logistics, and follow-up for fundraising and stewardship events., • Help coordinate in-kind donations and community drives., • Assist in preparing and distributing marketing materials, flyers, and press releases., • Represent PCS at occasional community events, helping share information and resources. The information contained in this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of this position. EOE STATEMENT: It is the policy of Pinnacle Community Services, Inc. to provide equal opportunity in employment and delivery of those we serve without regard to hire, promotion, layoff, recall or other terms and conditions of employment because of race, creed, age, color, sex, sexual orientation, religion, disability, national origin, gender identity, citizenship of any person, immigration status of any person who is not a citizen of the United States, or any other category protected by law. The prohibition of discrimination includes harassment. The people we serve include all those we serve and people service groups who request and are eligible for Pinnacle Community Services, Inc. Ongoing training is provided to assure adherence to this Policy. Pinnacle Community Services, Inc. is an Equal Opportunity Employer.

Job Description PINNACLE COMMUNITY SERVICES, INC. JOB DESCRIPTION JOB TITLE: ADVANCEMENT AND COMMUNICATIONS OFFICER PROGRAM: Development STATUS: Full-Time, (35 hours per week) FLSA DESIGNATION: Exempt REPORTS TO: President/CEO DEGREE: Bachelor’s Degree EXPERIENCE: Minimum of two (2) years of experience in fundraising and relationship management in a not-for-profit organization SALARY RANGE: $60,000-$70,000 BENEFITS: • Hybrid work model available, • Health insurance with an HRA account (HRA-80% of the deductible), vision, and dental plans available (health insurance begins 1st day of month after 30 days of work service), • Employees working at least 1,000 hours per year and who opt out of health insurance either upon hire or during the open enrollment period will receive a $750 lump-sum payment, • Flexible Spending accounts for both health and dependent care, • Employee Assistance Program available, • Employer paid short- and long-term disability insurance available, • Employer paid life insurance with the option to purchase additional coverage at group rates (available the 1st day of month after 30 days of work service), • 401k Retirement Savings Plan – Agency contributes 1% of an employee’s salary after 1 year of service yearly AND in addition matches the first 3% that the employee contributes to their 401k Plan, • Mileage Reimbursement, • 15 Paid Time Off days, (PTO) in the first year (buy back, carryover, and transfer to Long Term Sick bank is also available at calendar year-end of unused PTO), • Employee receives yearly - 1 floating holiday and 13 recognized Agency holidays, • 1 Wellness Day yearly, • Wage/Longevity Bonuses available, • Attendance Bonus available bi-annually, • Bereavement Leave – 4 work days of leave with pay available, • Staff Recognition/Staff Appreciation events The Advancement and Communications Officer is a senior leadership role responsible for strategically overseeing all aspects of fundraising, marketing, donor relations, public relations, community engagement, and internal and external communications. This position works closely with the CEO, Board of Directors, and cross-departmental leadership to advance the mission of Pinnacle Community Services through meaningful relationships, storytelling, and resource development. AGENCY REQUIREMENTS: • Valid New York State Driver’s License and reliable transportation, • Demonstrated success in nonprofit fundraising, donor engagement, and event management, • Exceptional writing, communication and public speaking skills, • Microsoft Windows Applications, • Desktop Publishing skills from design to production, • Computer proficient in use of Microsoft 365 Office, • Strong engagement skills with multiple constituencies, • Experience managing consultants and/or direct reports/volunteers, • Strategic thinker with ability to implement detailed, creative initiatives, • Comfortable balancing long-term projects with day-to-day execution, • Deep understanding of trauma-informed communication and inclusive storytelling, • Occasional evening and weekend work required, • Demonstrates knowledge of the program, mission, and services, • Complies with all policies and procedures, • Attends and participates in appropriate Agency staff trainings, and meetings, • Fund Development and Donor Engagement – Develops and leads a comprehensive fund development plan aligned with the strategic goals of the organization – Cultivates and stewards relationships with major donors, corporate sponsors, foundations, and community partners – Oversees annual giving, peer-to-peer campaigns, online fundraising, and event-based initiatives - Designs and implements a donor stewardship program that includes personalized outreach, impact reporting, and recognition strategies – Leads grant identification, coordination, and narrative development in collaboration with external grant consultants – Oversees donor database strategy, segmentation, and data accuracy using Network for Good – Develops and executes planned giving strategies and long-term donor engagement programs., • Marketing and Communications – Oversees internal and external communications, branding, public relations, and media strategy – Directs the work of communication consultants and designers to produce high-impact campaigns and materials – Leads all marketing initiatives, including content development, story collection, email marketing, and social media – Ensures all messaging is mission-aligned, trauma-informed, and accessible – Manages the organization’s website content and updates in collaboration with IT and design consultants – Serves as a primary spokesperson and media liaison for the agency when appropriate., • Community Engagement and Events – Directs all signature events and awareness campaigns, including the golf tournament, walks, raffles, open houses, and donor recognition events – Leads sponsorship recruitment and stewardship for events and agency-wide initiatives - Partners with internal teams to develop inclusive, mission-forward community engagement strategies - Supports agency and program-level events, working collaboratively with staff, volunteers, and vendors - Facilitates the Development Committee and event committees with clear agendas, outcomes, and follow-ups., • Advocacy and Strategic Partnerships – Serves as a representative of Pinnacle with government, foundation, and nonprofit partners – Supports CEO and COO in advocacy efforts, public policy messaging, and legislative outreach – Develops relationships with elected officials and maintains regular communication with key stakeholders., • Leadership and Supervision – Serves as a member of the Executive Team, contributing to strategic planning and organizational development – Supervises consultants, vendors, interns, and/or volunteers supporting development and communications – Provides reports, dashboards, and strategic updates to the Board and CEO – Maintains oversight of advancement budget and works with Finance on projections and reconciliation. The information contained in this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of this position. EOE STATEMENT: It is the policy of Pinnacle Community Services, Inc. to provide equal opportunity in employment and delivery of those we serve without regard to hire, promotion, layoff, recall or other terms and conditions of employment because of race, creed, age, color, sex, sexual orientation, religion, disability, national origin, gender identity, citizenship of any person, immigration status of any person who is not a citizen of the United States, or any other category protected by law. The prohibition of discrimination includes harassment. The people we serve include all those we serve and people service groups who request and are eligible for Pinnacle Community Services, Inc. Ongoing training is provided to assure adherence to this Policy. Pinnacle Community Services, Inc. is an Equal Opportunity Employer. 11/21/24 LP 12/01/25 SM

Job Description POSITION OVERVIEW: The Resident Care Worker is responsible for supporting the agency initiative of providing a safe and secure environment for those in our emergency shelter; in addition to demonstrating knowledge of the mission and services of Pinnacle Community Services, Inc. (PCS). QUALIFICATIONS/EXPERIENCE: • Associates Degree in Human Services preferred. High School diploma (or GED) required, • Position requires flexibility in scheduling with availability to support a 24/7 environment including holidays, weekends and overnights, • Answers incoming telephone calls from domestic violence victims; assesses crisis situations; and takes appropriate action, • Answers calls from general public requesting information in a polite and welcoming manner, • Conducts client intakes, including all paperwork in a legible manner, and admits clients to shelter, • Respects client confidentiality, • Follows all appropriate procedures upon arrival of client to be admitted, including orientating clients to Shelter physical plant and amenities; educates clients on the Shelter Guidelines and other rules/procedures; clearly presents fire safety plan; accompanies client to their assigned room; provides toilet articles, • Documents Daily Log notes and shares other client information with incoming coverage staff, as appropriate, • Maintains contact with Shelter clients; provides brief emotional support, as needed., • Refers clients to social work staff for counseling issues, • Monitors and oversees daily chores, meal preparation and cleanup, and ensures that appliances are used in a safe manner, • Maintains a safe, comfortable environment for women and children in residence, including not leaving the residence unsupervised without supervisory approval, • Assists Residential Care Coordinator in obtaining and storing supplies, organizing donations and in maintaining Shelter building and grounds, • Participates actively in ongoing professional development, • Ability to work in a crisis intervention setting, • Job performed in a shelter/residential setting, • Occasional lifting (15 pounds or less), • Occasional standing/sitting, • Moderate stress, • Attends and participates in appropriate Agency staff trainings and meetings The information contained in this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of this position. EOE Statement: It is the policy of Pinnacle Community Services, Inc. to provide equal opportunity in employment and delivery of those we serve without regard to hire, promotion, layoff, recall or other terms and conditions of employment because of race, creed, age, color, sex, sexual orientation, religion, disability, national origin, gender identity, citizenship of any person, immigration status of any person who is not a citizen of the United States, or any other category protected by law. The prohibition of discrimination includes harassment. The people we serve include all those we serve and people service groups who request and are eligible for Pinnacle Community Services, Inc. Ongoing training is provided to assure adherence to this Policy. Pinnacle Community Services, Inc. is an Equal Opportunity Employer.

Job Description PINNACLE COMMUNITY SERVICES, INC. JOB DESCRIPTION JOB TITLE: FINANCE & BENEFIT ASSOCIATE PROGRAM: Administration STATUS: Full Time; On-Site FLSA DESIGNATION: Non-Exempt REPORTS TO: Finance Supervisor DEGREE: High School Diploma or GED (Business Classes preferred) EXPERIENCE: General Accounting including General Ledger data entry and payroll data entry preferred ROP: $17.50- $20.00 /Hour POSITION OVERVIEW: The Finance and Benefit Associate is responsible for supporting the financial operations of the organization by performing a variety of accounting and payroll-related tasks. This position ensures the accurate and timely processing of payroll, maintenance of financial records, and adherence to relevant regulations and company policies. The role requires strong attention to detail, excellent organizational skills, and the ability to work with sensitive and confidential information. BENEFITS: • Health insurance with an HRA account (HRA-80% of the deductible), vision, and dental plans available (health insurance begins 1st day of month after 30 days of work service), • Employees working at least 1,000 hours per year and who opt out of health insurance either upon hire or during the open enrollment period will receive a $750 lump-sum payment, • Flexible Spending accounts for both health and dependent care, • Employee Assistance Program available, • Employer paid short- and long-term disability insurance available, • Employer paid life insurance with the option to purchase additional coverage at group rates (available the 1st day of month after 30 days of work service), • 401k Retirement Savings Plan – Agency contributes 1% of an employee’s salary after 1 year of service yearly AND in addition matches the first 3% that the employee contributes to their 401k Plan, • Mileage Reimbursement, • 15 Paid Time Off days, (PTO) in the first year (buy back, carryover, and transfer to Long Term Sick bank is also available at calendar year-end of unused PTO), • Employee receives yearly - 1 floating holiday and 13 recognized Agency holidays, • 1 Wellness Day yearly, • Wage/Longevity Bonuses available, • Attendance Bonus available bi-annually, • Bereavement Leave – 4 work days of leave with pay available, • Staff Recognition/Staff Appreciation events, • Detail oriented with strong computer skills., • Data Entry and Verification, • Computer proficient in use of Microsoft Applications and Cloud Based Finance Software PHYSICIAL/ENVIRONMENTAL DEMANDS: • Occasional lifting (15 pounds or less)., • Occasional standing/sitting/stair climbing., • Moderate stress., • Frequent PC/computer work. AGENCY EXPECTATIONS: • Demonstrates knowledge of and passion for the program, mission, and services of Pinnacle Community Services, • Complies with all policies and procedures of Pinnacle Community Services (including the Collective Bargaining Agreement, and corporate Compliance Policies) and all governmental and legal requirements, • Attends and participates in appropriate agency staff trainings and meetings, • Advocates for team focused solutions JOB RESPONSIBILITIES: • Works with the Finance Team and program teams to ensure all financial and payroll activities are accurately submitted, verified and approved., • Follows the designated policy and procedures to review and develop sound checks and balances pertaining to fiscal operations; including accounts recevable and accounts payable, • Ensures all costs are appropriately documented, allocated and verified, based on the guidelines for each funder., • Prepares, enters and monitors payroll information, • Prepares payroll related records and remittances, • Prepares payroll reports as required by outside sources, • Responsible for ensuring appropriate documentation of purchases, invoices and receipts are submitted to finance software appropriately, • Submits invoices and verifies details are accurately included to correctly direct invoice charges, • Monitors and performs random audits of all petty cash accounts, • Processes new employee payroll related information, • Monitor and submit all payments for benefits, staff mileage and contracted services, ensure accuracy., • Maintains effective working relationships with staff, service providers and auditors, • Assists with other duties in Finance and Payroll/ HR to assure appropriate completion and good checks and balances, • Assists Human Resources Officer as needed in payroll, benefits, onboarding and filing duties, • Prepares monthly benefit billings, • Responds to employment/wage inquiries, • Responds to unemployment wage inquiries, • Notify/track benefit payments for those on leaves of absence, • Assists with completion of employee ADP files and onboarding duties as requested., • Assists in ensuring accuracy of charges for any costs affected by staff changes, turnover or new hires., • Performs other duties assigned by Supervisor and Administration DISCLAIMER: The information contained in this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of this position. EOE STATEMENT: It is the policy of Pinnacle Community Services, Inc. to provide equal opportunity in employment and delivery of those we serve without regard to hire, promotion, layoff, recall or other terms and conditions of employment because of race, creed, age, color, sex, sexual orientation, religion, disability, national origin, gender identity, citizenship of any person, immigration status of any person who is not a citizen of the United States, or any other category protected by law. The prohibition of discrimination includes harassment. The people we serve include all those we serve and people service groups who request and are eligible for Pinnacle Community Services, Inc. Ongoing training is provided to assure adherence to this Policy. Pinnacle Community Services, Inc. is an Equal Opportunity Employer.

Job Description Case Manager - Full-Time position, (35 Hours Per Week) Degree: Associates Degree in Human Services, or a related field (Bachelor's degree preferred) Experience: Relevant experience in crisis intervention and residential settings, reflecting the specific needs of at-risk youth case management at Casey House POSITION OVERVIEW: The Youth Services Case Manager is responsible for supporting the Residential Shelter team in Case Management in addition to demonstrating knowledge of the mission and services of the Agency. BENEFITS: • Health insurance with an HRA account (HRA-80% of the deductible), vision, and dental plans available (health insurance begins 1st day of month after 30 days of work service), • Employees working at least 1,000 hours per year and who opt out of health insurance either upon hire or during the open enrollment period will receive a $750 lump-sum payment, • Flexible Spending accounts for both health and dependent care, • Employee Assistance Program available, • Employer paid short- and long-term disability insurance available, • Employer paid life insurance with the option to purchase additional coverage at group rates (available the 1st day of month after 30 days of work service), • 401k Retirement Savings Plan – Agency contributes 1% of an employee’s salary after 1 year of service yearly AND in addition matches the first 3% that the employee contributes to their 401k Plan, • Mileage Reimbursement, • 15 Paid Time Off days, (PTO) in the first year (buy back, carryover, and transfer to Long Term Sick bank is also available at calendar year-end of unused PTO), • Employee receives yearly - 1 floating holiday and 13 recognized Agency holidays, • 1 Wellness Day yearly, • Wage/Longevity Bonuses available, • Attendance Bonus available bi-annually, • Bereavement Leave – 4 work days of leave with pay available, • Staff Recognition/Staff Appreciation events, • Team Building and In-House training available offering learning and educational opportunities QUALIFICATIONS/EXPERIENCE: • Associates Degree in Human Services (or related field) and one year experience required, • At least one year experience working with runaway, homeless, and at-risk youth in community-based or residential settings, • Experience in crisis intervention, case management, or counseling in a residential setting is a plus, • Valid NYS Driver License and use of personal vehicle during work hours, • Proficiency in Microsoft applications (i.e. Word, Excel, PowerPoint, Outlook, etc.) and ability to use web-based databases, • Reports all suspected child abuse/neglect to NYS Hotline with supervisory approval, • Attends and participates in appropriate Agency staff trainings and meetings and program supervision, • Advocates for cultural diversity/sensitivity as appropriate, • Experience and knowledge on the use of computers, cell phones and a broad understanding of using the Internet and email in the workplace, • Effectively communicate with consumers, community partners and Agency staff including accurate documentation, • Participate actively in ongoing professional development, • Provide ongoing crisis services, positive youth development, trauma informed care, and support for (RHY) runaway, homeless and at-risk youth in an emergency shelter, • Complete program prescreening interviews and intake paperwork for new residents, • Interview, develop, and implement treatment plans in cooperation with individual youth, • Provide direct case management services to residential and non-residential clients, • Assess the needs of youth and make referrals to appropriate community agencies and resources; advocate for youth in community to ensure service needs are being met/maintained, • Maintain caseload of youth in residence and complete 30, 60, 90 day follow-up reports for discharged youth, • Establish working relationships with referral sources and other related service agencies, • Maintain residential and non-residential client files in compliance with regulatory agencies and complete paperwork in a timely manner, • Keep records for evaluating and statistical reporting to funding agencies, • Review current practices to advocate for change when needed, particularly those needed by RHY, • Participates actively in RHY training and education, • Educate youth in shelter on various topics including but not limited to HIV, AIDS and other items as determined by program guidelines. Orient youth to group home including resident guidelines, fire safety, etc., • Team with program staff in order to provide consistency of services, • Transport clients as appropriate, • Represent Agency and Program in the community; conduct school and community presentations for the purpose of educating youth about program services, • Provides outreach for Casey House services to youth, agencies, personnel, families, schools, etc., • Job performed in Residential Shelter setting, • Daily local travel, • Occasional lifting (15 pounds or less), • Occasional standing/sitting, • Moderate stress The information contained in this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of this position. EOE Statement: It is the policy of Pinnacle Community Services, Inc. to provide equal opportunity in employment and delivery of those we serve without regard to hire, promotion, layoff, recall or other terms and conditions of employment because of race, creed, age, color, sex, sexual orientation, religion, disability, national origin, gender identity, citizenship of any person, immigration status of any person who is not a citizen of the United States, or any other category protected by law. The prohibition of discrimination includes harassment. The people we serve include all those we serve and people service groups who request and are eligible for Pinnacle Community Services, Inc. Ongoing training is provided to assure adherence to this Policy. Pinnacle Community Services, Inc. is an Equal Opportunity Employer.

Job Description JOB TITLE: Shelter Advocate PROGRAM: Passage Domestic Violence Services STATUS: Full time, (35 hours per week) FLSA DESIGNATION: Non-Exempt REPORTS TO: Community Advocacy Project Coordinator Degree: Bachelor’s degree in Social Work (or related Field) preferred, Associates Degree in Social work (or related Field) and minimum one-year experience required EXPERIENCE: Related knowledge or experience with family issues including dynamics of family violence. Experience in collaboration with community partners. SALARY RANGE: $18 - 19.75 per hour POSITION OVERVIEW: The Shelter Advocate supports the Passage Shelter team by providing case management to Survivors of abuse and their families residing at the Passage Domestic Violence Shelter; in addition to demonstrating knowledge of the mission and services of Pinnacle Community Services, Inc., (PCS). BENEFITS: • Health insurance with an HRA account (HRA-80% of the deductible), vision, and dental plans available (health insurance begins 1st day of month after 30 days of work service), • Employees working at least 1,000 hours per year and who opt out of health insurance either upon hire or during the open enrollment period will receive a $750 lump-sum payment, • Flexible Spending accounts for both health and dependent care, • Employee Assistance Program available, • Employer paid short- and long-term disability insurance available, • Employer paid life insurance with the option to purchase additional coverage at group rates (available the 1st day of month after 30 days of work service), • 401k Retirement Savings Plan – Agency contributes 1% of an employee’s salary after 1 year of service yearly AND in addition matches the first 3% that the employee contributes to their 401k Plan, • Mileage Reimbursement, • 15 Paid Time Off days, (PTO) in the first year (buy back, carryover, and transfer to Long Term Sick bank is also available at calendar year-end of unused PTO), • Employee receives yearly - 1 floating holiday and 13 recognized Agency holidays, • 1 Wellness Day yearly, • Wage/Longevity Bonuses available, • Attendance Bonus available bi-annually, • Bereavement Leave – 4 work days of leave with pay available, • Staff Recognition/Staff Appreciation events, • Bachelor’s Degree in Social Work (or related field) preferred., • Associates Degree in Social Work (or related field) and one-year experience required., • Knowledge of domestic violence, substance abuse, and mental health issues., • Must possess valid NYS Driver license and have access to personal vehicle during work hours., • Answers incoming telephone calls from individuals experiencing domestic violence; assesses crisis situations; and takes appropriate action, answer calls from general public requesting information in a polite and welcoming manner., • Conducts resident intakes, including all paperwork in a legible manner, and admits individual into shelter; follows all appropriate procedures upon arrival of individual to be admitted; educates residents on the Shelter Guidelines and other rules/procedures; clearly presents fire safety plan; accompanies resident to their assigned room; provides individual with essential toiletries, • Conducts interviews to assess the individual’s specific needs and implements work plans for residents and their families in shelter in collaboration with Advocacy Team., • Instructs residents in case management/navigation skills through various community services; refers to appropriate internal and external services. Monitors and evaluates service provided., • Possesses current knowledge of community referral resources for counseling, financial support, medical services/support, education/training, employment, DSS, housing, etc. for client referrals/ linkages and follow up. Networks with other service providers to assist with individual needs., • Supports the Residential Manager in working with representatives of Department of Social Services to ensure successful coordination of benefits as well as assures follow-through by client of Department of Social Services requirements with assistance from assigned Department of Social Services worker., • Coordinates with Passage Staff to respond to hotline calls/coverage, respond to emergent client needs in order to ensure shelter safety and that client needs are met, during the daytime hours., • Maintains thorough client files/statistics/client closings on a timely basis and documenting daily activities. Assists with information reports to funding bodies., • Assists Residential Manager in daily shelter duties and needs, maintaining a safe, comfortable environment for adults and children in residence., • Participates in weekly Case Conference meetings., • Meets with supervisor and actively participates in regularly scheduled supervision., • Participates actively in ongoing professional development., • Ability to work in a crisis intervention setting., • Job performed in a shelter/residential setting., • Occasional lifting (15 pounds or less)., • Occasional standing/sitting/stair climbing., • Moderate stress., • Complies with all policies and procedures of PCS (including NASW Code of Ethics, Collective Bargaining Agreement, and corporate Compliance Policies) and all governmental and legal requirements., • Subject to clearance of the Justice Center Requirements: Staff Exclusions List (SEL), NYS State Central Registry for Child Abuse and Maltreatment (SCR), and Criminal Background (fingerprinting)., • Report all suspected incidences of child abuse/neglect to NYS Hotline., • Attends and participates in appropriate agency staff trainings and meetings., • Advocates for cultural diversity/sensitivity as appropriate. The information contained in this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of this position. EOE STATEMENT: It is the policy of Pinnacle Community Services, Inc. to provide equal opportunity in employment and delivery of those we serve without regard to hire, promotion, layoff, recall or other terms and conditions of employment because of race, creed, age, color, sex, sexual orientation, religion, disability, national origin, gender identity, citizenship of any person, immigration status of any person who is not a citizen of the United States, or any other category protected by law. The prohibition of discrimination includes harassment. The people we serve include all those we serve and people service groups who request and are eligible for Pinnacle Community Services, Inc. Ongoing training is provided to assure adherence to this Policy. Pinnacle Community Services, Inc. is an Equal Opportunity Employer.

Job Description JOB TITLE: RESIDENT CARE WORKER, CASEY HOUSE PROGRAM: Runaway and Homeless Youth Shelter STATUS: Part-Time FLSA DESIGNATION: Non-Exempt REPORTS TO: Residential Manager DEGREE: High School or GED EXPERIENCE: None Required SALARY WAGE: $15.55 per hour AGENCY REQUIREMENTS: • Valid driver’s license, • Ability to work in a crisis setting, • Ability to work with adolescents AGENCY EXPECTATIONS: • Demonstrates knowledge of the program, Mission, and services of Pinnacle., • Complies with all policies and procedures of Pinnacle (including the Youth Services/ Human Services Code of Ethics, Collective Bargaining Agreement, and corporate Compliance Policies) and all governmental and legal requirements., • Attends and participates in all assigned agency staff trainings and meetings., • Advocates for cultural diversity/sensitivity as appropriate., • Reports all suspected incidences of child abuse/neglect to NYS Hotline with supervisory approval., • Experience and knowledge on the use of computers, cell phones and a broad understanding of using the Internet and e-mail in the workplace. JOB RESPONSIBILITIES: • Maintains a safe and comfortable environment for runaway and homeless youth in residence., • Answers incoming telephone calls from the public, assesses crisis situations and takes appropriate action in a polite and welcoming manner., • Conducts intakes and ensures that all admission procedures are completed in a thorough and legible manner., • Maintains confidentiality of all client information, identity, and documentation., • Introduces and orients youth to all residential procedures including HIV/AIDS precautions, child abuse recourse, fire safety, resident guidelines and other assigned tasks., • Sustains punctuality and consistency in reporting for scheduled work shifts., • Provides shift coverage if requested across all Runaway Homeless Youth (RHY) programs at the discretion of management., • Communicates with management if/ when the staff coverage may be below required levels., • Maintains awareness of the whereabouts and safety of all youth in residence at Casey House at all times., • Supervises and conducts recreational activities for youth in residence., • Refers youth to case manager for any life planning/emotional issues., • Performs the completion of staff chores and housekeeping duties as required/assigned in a thorough and efficient manner., • Completes the Daily Log Notes accurately., • Utilize preventative supports to youth to decrease incidents of behavioral concern and Reports significant youth behavioral concerns to supervisor or other appropriate staff, should it occur., • Completes documentation of youth behaviors in individual case files, including any calls made or received significant to the needs of the youth., • Monitors and supervises daily chores, meal prep and cleanup; assures appliances are used in a safe manner by anyone in the residence., • Provides timely reporting of all suspected incidents of child abuse/neglect to immediate supervisor., • Completes incident reports as needed using employee manual guidelines., • Participates actively in ongoing professional development, as assigned., • Attends monthly Casey House staff meetings and any other meeting, as assigned., • Handles transportation duties on occasion, as directed by Supervisor., • Meets and participates on a regular, planned basis with the Team Lead or Coordinator of Youth Services, for supervision., • Performs other duties assigned by Administration. DISCLAIMER: The information contained in this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of this position. EOE STATEMENT: It is the policy of Pinnacle Community Services, Inc. to provide equal opportunity in employment and delivery of those we serve without regard to hire, promotion, layoff, recall or other terms and conditions of employment because of race, creed, age, color, sex, sexual orientation, religion, disability, national origin, gender identity, citizenship of any person, immigration status of any person who is not a citizen of the United States, or any other category protected by law. The prohibition of discrimination includes harassment. The people we serve include all those we serve and people service groups who request and are eligible for Pinnacle Community Services, Inc. Ongoing training is provided to assure adherence to this Policy. Pinnacle Community Services, Inc. is an Equal Opportunity Employer.

Job DescriptionDescription: We have AMAZING Benefits for Full Time Employees!!!! • FREE Medical Insurance (no premium) for the FT employee, • FREE Lunches, • FREE Parking, • 2 Weeks paid Vacation per Year, • 12 Paid Sick Days per Year, • 2 Paid Personal Days per Year, • 12 Paid Holidays per Year, • Annual Raise, • Employee Appreciate Events and more! General Summary: This position is non-exempt and is primarily responsible for the efficient performance of institutional housekeeping/laundry tasks both alone and as a member of the Housekeeping/Laundry team. Accountability: The Housekeeper/Laundry Assistant will be accountable to the Housekeeping Supervisor or Assistant Supervisor. Essential Functions: 100% 1. Cleans public areas in the school, convent, Center of Renewal and/or Health Center, at the request of the Housekeeping/Laundry Supervisor., 2. Cleans private living areas (including bedrooms, bathrooms, showers and kitchens) in the convent, Health Center, Center of Renewal and Ormsby Hall., 3. Responsible for the operation of all machines located within the laundry, including the washing machine, wringer, dryer and iron., 4. Performs all tasks assigned, including taking orders and executing them in a timely and professional manner., 5. Ability to read directions and communicate both orally and in writing sufficiently to preform job., 6. Attends monthly staff meetings and periodic in-service training sessions, when schedule permits., 7. Operate housekeeping and laundry equipment and work with large machines., 8. Orders cleaning supplies internally when necessary., 9. Determines and requests assistance from the Maintenance Department in moving heavy furniture, weighing 50 lbs. or more, when necessary., 10. Provides weekend/evening coverage when requested by the Housekeeping/Laundry Supervisor in advance., 11. Able to work as a team with fellow employees, respecting the privacy of the Sister residents and guests., 12. Must have the ability to accept directions, perform several tasks at once, adhere to a schedule and execute a task from reception to the delivery of a completed service. Competencies: 1. Collaboration Skills., 2. Thoroughness., 3. Decision making., 4. Communication Proficiency., 5. Maintain a flexible attitude., 6. Organizational Skills., 7. Time Management., 8. Teamwork Orientation. Work Environment While performing the duties of this job, the employee is frequently exposed to cleaning fluids, fumes or airborne particles, moving mechanical parts and vibrations. The employee is occasionally exposed to a variety of extreme conditions on campus. The noise level in some work environments can be loud. The employee frequently interacts with other staff members and Sister Residents requiring professional confidence. Position Type and Expected Hours of Work This is a full-time position, 40 hours a week. Hours of work vary: Typically, Monday - Friday 3pm - 11pm Some weekends and some holidays may be required as job duties demand. If this occurs, working hours are adjusted. Disclaimer Clause: The above statements are intended to describe the general nature and level of work performed by the person assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required for the job and may change at any time with or without notice. $17.68 - $18.18 Per Hour - Plus weekend, evening and holiday Shift Differentials Requirements: Required Education and Experience: Experience preferred, or a willingness to learn Additional Eligibility Qualifications: Pre-employment testing and background check may be required for this position. Physical Demands The physical demands described here are representative to those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and intermittently requires standing, walking, bending, kneeling, stooping, crouching, crawling, climbing, and transporting of equipment. The employee must frequently lift and/or move items over 50 pounds. Operating industrial scrubbers, buffers and shampooers, using a repetitive push and pull motion. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Job DescriptionDescription: We have AMAZING Benefits for PT20 Employees!!!! • FREE Lunches, • FREE Parking, • 5 Days paid Vacation per Year, • 6 Paid Sick Days per Year, • 1 Paid Personal Days per Year, • 12 Paid Holidays per Year, • Annual Raise, • Employee Appreciate Events and more!, • Shift Differential for Weekends and Holidays worked - $1 extra per hour General Summary: This position is non-exempt and is primarily responsible for the efficient performance of institutional housekeeping/laundry tasks both alone and as a member of the housekeeping/laundry team. Accountability: The Housekeeper/Laundry employee will be accountable to the Director of Operations. Essential Functions: 100% 1. Cleans public areas in the school, convent, Center of Renewal and/or Health Center, at the request of the Housekeeping/Laundry Supervisor., 2. Cleans private living areas (including bedrooms, bathrooms, showers and kitchens) in the convent, Health Center, Center of Renewal and Ormsby Hall., 3. Responsible for the operation of all machines located within the laundry, including the washing machine, wringer, dryer and iron., 4. Performs all tasks assigned, including taking orders and executing them in a timely and professional manner., 5. Ability to read directions and communicate both orally and in writing sufficiently to preform job., 6. Attends monthly staff meetings and periodic in-service training sessions, when schedule permits., 7. Operate housekeeping and laundry equipment and work with large machines., 8. Orders cleaning supplies internally when necessary., 9. Determines and requests assistance from the Maintenance Department in moving heavy furniture, weighing 50 lbs. or more, when necessary., 10. Provides weekend/evening coverage when requested by the Housekeeping/Laundry Supervisor in advance., 11. Able to work as a team with fellow employees, respecting the privacy of the Sister residents and guests., 12. Must have the ability to accept directions, perform several tasks at once, adhere to a schedule and execute a task from reception to the delivery of a completed service. Competencies: 1. Collaboration Skills., 2. Thoroughness., 3. Decision making., 4. Communication Proficiency., 5. Maintain a flexible attitude., 6. Organizational Skills., 7. Time Management., 8. Teamwork Orientation. Work Environment While performing the duties of this job, the employee is frequently exposed to cleaning fluids, fumes or airborne particles, moving mechanical parts and vibrations. The employee is occasionally exposed to a variety of extreme conditions on campus. The noise level in some work environments can be loud. The employee frequently interacts with other staff members and Sister Residents requiring professional confidence. Position Type and Expected Hours of Work This is a Part Time position, 20-29 hours a week. Hours of work vary. [Position includes rotating weekends and holidays; (evenings and weekends may be required as job duties demand). If this occurs, working hours are adjusted.] Disclaimer Clause: The above statements are intended to describe the general nature and level of work performed by the person assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required for the job and may change at any time with or without notice. $17.68 Per Hour Requirements: Required Education and Experience: Experience preferred, or a willingness to learn Additional Eligibility Qualifications: Pre-employment testing and background check may be required for this position. Physical Demands The physical demands described here are representative to those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and intermittently requires standing, walking, bending, kneeling, stooping, crouching, crawling, climbing, and transporting of equipment. The employee must frequently lift and/or move items over 50 pounds. Operating industrial scrubbers, buffers and shampooers, using a repetitive push and pull motion. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Job Description JOB TITLE: FAMILY SUPPORT SPECIALIST/FAMILY RESOURCE SPECIALIST PROGRAM: Healthy Families Niagara STATUS: Full Time (35 Hours Per Week), Hybrid Position FLSA DESIGNATION: Hourly REPORTS TO: Supervisor DEGREE: High School Diploma or GED; AAS Degree in a Health and Human Service field preferred EXPERIENCE: Minimum of one (1) year in working with families and children and having a working knowledge of normal child growth/development and parent-child relationships preferred. SALARY: $19.00 Per Hour Niagara Falls and Lockport locations BENEFITS: • Hybrid work model available with most positions, • Health insurance with an HRA account (HRA-80% of the deductible), vision, and dental plans available (health insurance begins 1st day of month after 30 days of work service), • Employees working at least 1,000 hours per year and who opt out of health insurance either upon hire or during the open enrollment period will receive a $750 lump-sum payment, • Flexible Spending accounts for both health and dependent care, • Employee Assistance Program available, • Employer paid short- and long-term disability insurance available, • Employer paid life insurance with the option to purchase additional coverage at group rates (available the 1st day of month after 30 days of work service), • 401k Retirement Savings Plan – Agency contributes 1% of an employee’s salary after 1 year of service yearly AND in addition matches the first 3% that the employee contributes to their 401k Plan, • 15 Paid Time Off days, (PTO) in the first year (buy back, carryover, and transfer to Long Term Sick bank is also available at calendar year-end of unused PTO), • Employee receives yearly - 1 floating holiday and 13 recognized Agency holidays, • 1 Wellness Day Yearly, • Wage/Longevity Bonuses available, • Attendance Bonus available bi-annually, • Bereavement Leave – 4 work days of leave with pay available, • Staff Recognition/Staff Appreciation events, • Team Building and In-House training available offering learning and educational opportunities AGENCY REQUIREMENTS: • Valid New York State Driver’s License, • Use of a personal vehicle, • Live near or in target area SKILLS: • Ability to relate to people with respect to their individuality and cultural diversity using a strength-based model, • Believes in and advocates for nurturing, non-violent discipline of children, • Non-judgmental, • Task oriented, • Good writing and organizational skills, • Strong interpersonal skills AGENCY EXPECTATIONS: • Demonstrates knowledge of the program, mission, and services of Pinnacle Community Services, (PCS), • Attends and participates in appropriate agency staff trainings and meetings, • Advocates for cultural diversity/sensitivity as appropriate, • Reports all suspected incidences of child abuse/neglect to NYS Hotline with supervisory approval, • Participates actively in ongoing professional development JOB RESPONSIBILITIES: • Initiates and maintains regular (weekly) and long term (up to 5 years) contact/support with families, • Visits with families primarily in their home for a minimum of one (1) hour, • Directs family centered interventions which are strength based and directed at establishing a trusting relationship, • Assists families in strengthening the parent-child relationship, • Assists families in improving their skills to optimize the home environment, • Assists families in improving the family support system, • Increases the family’s ability to problem solve and assume the role of advocate for themselves and their children, • Identifies and refers for contact/appointments at other supportive agencies, including health care appointments, • Assists family in establishing goals and a plan for accomplishment of the goals, • Assesses normal growth and development of the target child, • Completes referral forms and other agency forms and reports as necessary, • Assists other staff with providing Community or Group presentations and outreach, • Attends case conferences with Program Supervisors and Family Assessment Workers, • Assists with Program Participant Support Groups, Parenting Classes, obtaining donations and any other projects assigned by your Supervisor, • Attends and participates in CORE, wrap-around and team trainings, • Presents Healthy Families Niagara and PCS Agency services to the community at large, • Meets on a regular, planned basis for a minimum of two (2) hours per week with Supervisor at a regularly scheduled time, • Maintains confidentiality of Agency, • Performs other duties assigned by Administration DISCLAIMER: The information contained in this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of this position. EOE STATEMENT: It is the policy of Pinnacle Community Services, Inc. to provide equal opportunity in employment and delivery of those we serve without regard to hire, promotion, layoff, recall or other terms and conditions of employment because of race, creed, age, color, sex, sexual orientation, religion, disability, national origin, gender identity, citizenship of any person, immigration status of any person who is not a citizen of the United States, or any other category protected by law. The prohibition of discrimination includes harassment. The people we serve include all those we serve and people service groups who request and are eligible for Pinnacle Community Services, Inc. Ongoing training is provided to assure adherence to this Policy. Pinnacle Community Services, Inc. is an Equal Opportunity Employer.

Job Description Are you seeking a rewarding and fulfilling career in the Mental Health and Addictions field? Apply to be a Clinical Supervisor today! What will your day look like? At Horizon, you’ll enjoy a supportive, team-based work environment. Have a question? There’s always someone there to help! We offer a seamless onboarding experience that’ll ensure your success in your new role. As a Clinical Supervisor at Horizon, you will… • Provide direct services as needed and consistent with the requirements and duties of the position., • Ensure that services are provided consistent with agency standards, regulations and best practices., • Ensure that clinical records are accurate, adequate and current as per OMH & OASAS regulations., • Provide direct clinical supervision to multi-disciplinary team counseling staff members regarding service delivery and caseload management., • Monitor the completion and accuracy of clinical documentation by multi-disciplinary team counseling staff., • Identify counseling staff professional and clinical skill development needs, communicates these to the Program Director, and provides assistance as needed with accessing training and other resources., • In the absence of the Program Director, may perform day to day management of the program operation including management of staff, monitoring the maintenance of the site and reporting to administration., • Assist the Program Director with coordination of multi-disciplinary team efforts in the provision of services., • Assist the Program Director in assuring that the program complies with Horizon’s policies and procedures, the regulations of certifying agencies, and the requirements of funding sources. At Horizon, we don’t just offer a workplace—we offer a community where you can thrive while making a meaningful impact in the lives of others. Recognized as a Best Place to Work in NYS for 17 consecutive years and one of America’s Best Workplaces, we take pride in fostering a culture where motivated teammates collaborate to make a difference, every day. Join us and experience the satisfaction of doing work that matters alongside people who share your passion! What we offer that you’ll love… • Company Culture: At Horizon, we pride ourselves on cultivating an atmosphere of teamwork where all employees feel heard and valued. Horizon offers clinicians a Behavioral Health AI-powered platform to assist with note documentation requirements. This assist with reducing administrative burden and enhancing quality documentation/clinical outcomes. • Diversity & Inclusion: We are committed to equity, racial justice, and equal opportunity for all, and strive toward this goal through the work of our Diversity, Equity, Inclusion and Belonging department, frequent trainings, ongoing conversations, affinity groups, and more., • Trainings, Trainings, and More Trainings: We have an entire team dedicated to your personal development and professional growth., • Team Building, Connection, and Relationships: At Horizon, we’re more than co-workers, we’re a community. We support each other, celebrate our achievements and milestones together, and have fun together!, • Retirement: We know you want to retire comfortably and we’re here to help! Horizon offers 401(k) AND profit-sharing programs to make sure you’re set for the future., • Student Loan Assistance: We help pay off our team members' student loans every month. One year after joining, you’ll have been able to pay off an extra $600!, • Horizon employees and their families (includes spouses and children up to age 30) are eligible for a 10% discount on their tuition through a partnership with Capella University. We can’t wait to learn more about you! Here are a few specifics of what you’ll need for the job: • Masters in Social Work, Mental Health Counseling, or related degree required., • Licensed (LMSW, LMHC, LCSW) with 3 years of clinical experience required., • DBT knowledge/training preferred This position is located at 2400 Pine Ave, Niagara Falls NY. Hours: This is a full-time, Monday – Friday position with variable hours with evening availability. Compensation: Horizon is consistently evaluating our compensation and benefit packages to ensure we remain competitive. The range of pay for this position is $68,224 - $73,900. Starting pay may be impacted based on experience and education. Compensation adjustments are evaluated annually. This position entails eligibility for a sign-on bonus of up to $5,000 for your commitment to work at our Horizon Certified Behavioral Health Clinics (CCBHC) located at our Pine Avenue Recovery Center and Lockport Recovery Centers for at least one year. A change in scheduled hours or location of employment may impact eligibility of bonus. Physical demands associated with this position include: • Sitting for extended periods, alternating between standing and sitting, • Mobility required with repetitive wrist, hand, and finger movements Horizon commits to being an anti-racist, diverse, equitable, and inclusive organization. Through self-reflection and our commitments to education, growth and development, increased workplace diversity throughout all levels of our organization and the cultivation of meaningful relationships, we pledge to advance equity, racial justice, and equal opportunity for all. Disclaimer: Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency proving in person services throughout our community. This information is intended to provide a general overview of the position; it is not a full job description.