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Job Description Storage Migration Solution Developer (Remote – U.S. Based Only) 3-month Assignment | Possibility of Extension Developer Expertise Is Mandatory We are seeking a high-level Storage Migration Solution Developer—not an architect—who can design and build complex storage migration software from the ground up. The ideal candidate has deep, hands-on development experience with block-level I/O, replication engines, storage virtualization, and low-level system components. This role requires extensive coding in C/C++, kernel or driver development, and building proprietary tools—not simply overseeing solutions or designing conceptual architectures. About the Role You will be responsible for developing a next-generation, enterprise-grade block-level storage migration platform that performs seamless, non-disruptive migrations from any on-prem SAN vendor to AWS EBS and Azure Managed Disks, including VM migration capabilities. This is a highly technical software engineering role focusing on deep systems programming, storage internals, data movement, and automation frameworks. What You’ll Be Building (Developer Focus) Core Software Development Responsibilities * Design and develop a proprietary block-level storage migration platform—end-to-end. * Build real-time, continuous data replication engines capable of near-zero-downtime migrations. * Develop I/O interception, redirection, write-splitting, and CBT/bitmap tracking mechanisms. * Create an intelligent migration orchestration engine with automated cutover and rollback capabilities. * Build a cross-vendor SAN translation and compatibility layer supporting multiple enterprise platforms simultaneously. * Implement automated failover/failback, bandwidth control, validation testing frameworks, and self-healing workflows. * Integrate with SAN vendor SDKs, CLIs, and REST APIs to automate LUN discovery, mapping, and migration operations. * Develop automation runbooks, migration playbooks, and orchestration tools for repeatable, enterprise-scale migration execution. Why This Role Stands Out * Build proprietary technology used by Fortune 1000 companies, including Amazon and Microsoft. * Work within a culture that values creativity, innovation, and engineering excellence. * Gain exposure to cutting-edge storage, cloud, and virtualization challenges. * Competitive compensation, strong benefits, and unique “distinctive perks.” Who You Are (Developer-First Requirements) Required Experience * 8+ years in storage solution development and enterprise storage systems. * 5+ years hands-on software development creating: * Storage migration tools * Data replication engines * Block-level I/O or virtualization solutions * Mandatory: 5+ years SAN administration across at least two enterprise platforms. Candidates without demonstrable software development experience (C/C++, data-path engineering, kernel modules, drivers, etc.) will not be considered. Core Technical Skills (Developer Emphasis) Storage Development Expertise * Deep understanding of block-level storage architecture, low-level I/O, SCSI, iSCSI, and FC protocols. * Experience with I/O path manipulation, I/O interception, redirection, and write-splitting. * Strong experience with LUN manipulation, CBT, bitmap tracking, and storage metadata systems. * Expertise developing storage virtualization or building proprietary data movement tools. * Ability to work with multiple vendor SDKs and APIs (NetApp, Dell EMC, Pure, IBM, HPE, Hitachi, etc.). Programming & Systems Engineering * Required: Expert-level C/C++ for device-level and low-level storage operations. * Proficiency in Python, Go, or Java for orchestration layers and control plane tooling. * Hands-on experience developing Linux kernel modules, device drivers, or Windows filter drivers. * Advanced knowledge of asynchronous I/O, multi-threading, parallelism, and high-performance computing. * Skilled in REST API development, integration, and automation frameworks. * Strong debugging abilities for deep storage I/O and data path analysis. Enterprise SAN Administration (Required for Context) Experience administering at least two platforms from: NetApp, Dell EMC, Pure Storage, HPE, IBM, Hitachi (LUN provisioning, replication tools, snapshots, clones, zoning, masking, MPIO, performance tuning, disaster recovery, etc.) Cloud Expertise * Hands-on with AWS FSx, Azure NetApp Files, EC2, Azure VM storage integration. * Experience with AWS SDK (Python/Java) and Azure SDK for storage operations automation. Education Bachelor’s degree in Computer Science, Electrical Engineering, or related field. Additional Information • All candidates are encouraged to apply, but many positions require a strict drug and background check by our customers., • F2OnSite supports and adheres to all state laws regarding background checks., • This position requires specific work hours to be adhered to. Typically the work hours are not flexible, so you must be able available to work during those hours. Company DescriptionF2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com. WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com.\r\n\r\nWHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.

Job DescriptionLevel 2 Onsite Systems Engineer Location: Metro Atlanta (Onsite) Employment Type: Full-Time Job Summary Infinity Technology Consulting, Inc. is seeking an experienced Level 2 Onsite Systems Engineer who thrives in a customer-facing environment and takes pride in ownership of the client experience. This role is not entry-level. We are looking for someone who is technically proficient, confident, and service-oriented—someone who can manage day-to-day onsite IT operations, communicate clearly with non-technical users, and proactively identify opportunities for improvement when things are running smoothly. The ideal candidate knows how to balance people skills with technical depth, can stand their ground professionally, and understands when to escalate issues or pull in additional resources from upper management or senior engineers. Your primary responsibility will be to your assigned onsite customer, while also supporting Infinity projects and initiatives as needed. What Success Looks Like in This Role • The client views you as their trusted IT partner, not just “the IT person”, • Issues are resolved efficiently, communicated clearly, and followed through to completion, • Downtime is used productively to uncover risks, improvements, or small projects, • You know when to troubleshoot independently—and when to escalate, • You can explain technical issues in plain language, and go deep technically when required Required Skills & Experience Strong working knowledge of: • Microsoft 365 / Azure / Intune, • Cisco & Meraki networking, • Endpoint and MDM management, • Windows 10/11, • macOS / iOS, • Extensive Experience supporting environments with Dell, Microsoft, Cisco, and Apple hardware, • Serve as the primary onsite IT resource for the assigned customer, • Fully manage onsite service tickets from intake through resolution, • Communicate ticket status, expectations, and outcomes clearly to users, • Escalate issues appropriately to senior engineers, vendors, or management, • Advocate for the customer while aligning with Infinity’s standards and processes Technical Operations, • Support and administer:, • Microsoft 365 (Azure AD, Exchange Online, Intune), • Azure cloud services, • Windows 10/11 and macOS/iOS environments, • Cisco and Cisco Meraki networks, • MDM platforms and endpoint management, • Use RMM and other IT monitoring tools to identify, remediate, and prevent issues, • Provide remote support when required Proactive Improvement & Documentation, • Identify risks, inefficiencies, and opportunities for improvement, • Recommend process improvements, system enhancements, and best practices, • Create and maintain clear technical documentation for the customer environment, • Participate in ongoing projects when onsite workload allows Communication, Reporting & Accountability, • Maintain professional, customer-friendly communication at all times, • Submit time entries and expense reports per Infinity SOPs, • Identify and communicate risks to the Service Manager and leadership, • Participate in incident reviews and knowledge-gap analysis Teamwork & Project Support, • Follow schedules, SOPs, and ticketing workflows, • Collaborate with Service Desk, Engineering, and Management teams, • Provide occasional after-hours or weekend emergency support when needed, • Assist with onsite or remote projects as an additional resource Professional & Personal Attributes, • Strong customer service mindset with excellent communication skills, • Able to explain technical concepts in non-technical terms, • Confident, professional, and able to advocate for yourself and the customer, • Organized, proactive, and comfortable multitasking, • Knows how to stay productive during downtime by finding value-add work, • Team-oriented and comfortable escalating issues when neededPreferred Qualifications, • MSP experience strongly preferred, • Professional IT certifications (Microsoft, ITIL, ITSM, Cisco, etc.) are a plus, • Bachelor’s degree in IT or related field preferred (or equivalent experience) Physical & Travel Requirements • Ability to lift up to 50 lbs occasionally, • Valid driver’s license and ability to travel within Metro Atlanta, • Health Care Stipend (to offset medical, dental, and vision expenses), • Simple IRA (with employer contribution, if applicable), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity & Paternity), • Short-Term & Long-Term Disability, • Training & Professional Development

Job Description Field IT Engineer Onsite | Atlanta, GA Position Overview: We are looking for a talented IT professional to join our leading digital banking client’s team, supporting day-to-day IT operations across local, regional, and global business and IT functions. This role is ideal for someone who thrives in a dynamic, fast-paced environment and is ready to make an impact with cutting-edge technology and a forward-thinking organization. Key Responsibilities: • Provide hands-on IT support, including LAN/WAN network, telephony, and printer support., • Support PCs, laptops, desktops, and high-end engineering workstations, including staging, restore, and recovery., • Manage global information security efforts, including virus protection, backups, recovery, and audits., • Resolve help desk incidents within service level agreements, tracking and resolving IT issues with global teams., • Support end users and senior management in both office and remote hybrid environments., • Lead IT projects related to real estate, network installations, and maintenance of communication and AV equipment., • Oversee IT asset inventory, stocktakes, and audits, ensuring smooth vendor support and procurement processes., • Actively participate in IT planning, program execution, and business continuity planning., • Manage site computer rooms and coordinate disaster recovery efforts., • Lead IT upgrades, new implementations, refresh programs, and expansions driven by corporate real estate activities., • Communicate and collaborate effectively with global, regional, and site-based teams, solution partners, and management., • Proficient in IT infrastructure and executive office support., • Strong ability to support key executive events, such as management meetings., • Self-motivated, detail-oriented, and quick to learn, with the ability to innovate and adapt in a fast-changing environment., • Effective communication skills at all levels of management., • Ability to manage multiple sites and support global IT needs., • Flexibility in working hours to accommodate project timelines and office hours., • High degree of autonomy, service orientation, and a results-driven approach., • Bachelor’s degree or relevant certification in IT, Computer Engineering, Electronics, or related discipline., • Experience with Microsoft Windows 11 and server/Dell PC client support., • Familiarity with CISCO switches, routers, networks, and telephony systems., • Expertise in implementing structured cabling and network layouts., • Experience managing complex support issues within a globally dispersed organization., • Knowledge of global wired and wireless network technologies, DNS/DHCP, WAN, and LAN technologies., • At least 3-5 years of relevant experience in LAN/WAN and technical support. Why Join Us? This is an exciting opportunity to work with a leading digital banking client that is shaping the future of financial services. You’ll be part of a dynamic team that embraces innovation and values your expertise. Join us to help drive meaningful change while advancing your career in a supportive, growth-oriented environment.

Job Description Job Description – Service Desk Analyst Title Service Desk Analyst (Atlanta, GA - Managed Services) Description The Service Desk Analyst’s role is to ensure proper computer operation so that end users can accomplish business tasks. This includes actively resolving escalated end-user help requests within established SLAs. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level. Responsibilities Strategy & Planning • Evaluate documented resolutions and analyze trends for ways to prevent recurring issues., • Alert management to emerging trends in incidents. Acquisition & Deployment • Deploy pre-packaged software using distribution tools and processes as requested by end users., • Assist in software releases and rollouts according to change management best practices. Operational Management • Assisting in providing Level I support when request volumes are high., • Act as an escalation point for advanced or difficult help requests., • Build rapport and elicit problem details from service desk customers., • Prioritize incidents and service requests according to defined processes to meet defined SLAs., • Escalate incidents with accurate documentation to suitable internal and external teams, when required., • Record, track, and document the service desk incident-solving process, including all successful and unsuccessful decisions made and actions taken, through to final resolution., • Use remote tools and diagnostic utilities to aid in troubleshooting., • Research solutions through internal and external knowledgebase as needed., • Identify and learn appropriate software and hardware used and supported by the organization., • Perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determined., • Install antivirus software and ensure virus definitions are up to date., • Perform preventative maintenance, including checking and cleaning of workstations and servers, printers, and peripherals., • Test fixes to ensure an incident has been adequately resolved., • Develop knowledge articles and FAQ lists for end users., • Perform post-resolution follow-ups with Level I Analysts as required., • Contribute to Service Desk knowledgebase as needed, • Reinforce SLAs to manage end-user expectations., • Provide suggestions for continual improvement. Position Requirements Formal Education & Certification • College diploma or university degree in the field of computer science and/or 2+ years equivalent work experience., • The following certifications are highly desired, • ITIL Foundation, • Comptia A+, • Comptia Network +, • Google IT Support Professional, • HDI Support Center Analyst (HDI-SCA) Knowledge & Experience • Knowledge of advanced computer hardware, including Apple, Dell, HP, Lenovo, and others as required, • Experience with desktop and server operating systems, including Windows 7+, Windows Server 2012+, and macOS 10+, • Extensive application support experience with Microsoft Office, • Working knowledge of a range of diagnostic utilities, including ManageEngine Desktop Central, • Experience working in an ITIL-driven environment and working knowledge of ITIL principles and processes., • Exceptional written and oral communication skills., • Exceptional interpersonal skills, with a focus on rapport building, listening, and questioning skills., • Strong documentation skills., • Fluent English language skills. Personal Attributes • Ability to conduct research into a wide range of computing issues is required., • Ability to absorb and retain information quickly., • Ability to present ideas in user-friendly, business-friendly, and technical language., • Highly self-motivated and directed., • Keen attention to detail., • Proven analytical and problem-solving abilities., • Ability to effectively prioritize and execute tasks in a high-pressure environment., • Exceptional customer service orientation., • Experience working in a team-oriented, collaborative environment. Work Conditions • Sitting for extended periods of time., • Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and other computer components., • Lifting and transporting of moderately heavy objects, such as computers and peripherals.