Atlanta
Job DescriptionBenefits: • 401(k) matching, • Dental insurance, • Flexible schedule, • Health insurance, • Paid time off, • Parental leave, • Training & development, • Tuition assistance, • Vision insurance JOB SUMMARY The purpose of this job is to process claims and tickets submitted by players of the Georgia Lottery Corporations instant and on-line games for validation and payment, and support the District Offices and Kiosk operations, while providing quality customer service. ESSENTIAL DUTIES AND RESPONSIBILITIES Duties include, but are not limited to: • Processing prize claims up to and including grand prize winners,, • Supporting GLC Kiosks and District Offices in the validation and payment of prizes,, • Preparing daily reconciliations and journal entries., • Performs the validation and prize payment functions for instant and on-line game grand prize winners, in accordance with GLC policies and procedures., • Ensures appropriate prize claims are reviewed for legally mandated collection of debt owed to other participating state agencies (debt setoff), updating appropriate logs, files, and correspondence. Communicates with state agencies and processes confirmed debt setoffs, according to prescribed procedures., • High School Diploma (or GED) required. A Bachelor's or Associates Degree in Business Administration, Accounting, or related business field is preferred., • A minimum of two years of in-depth financial-related customer service, cash handling, and financial reconciliation experience (i.e. retail, banking, or call center environment)., • Basic skills in Microsoft Word and Excel required; excellent verbal and written communication skills required., • Any combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job may be substituted for required years of experience., • Family friendly atmosphere, • Fun environment, • Competitive pay, • Excellent benefits package, • Business casual workplace, • 401k with company contribution