Director of customer experience jobs in Hoboken, NJCreate job alerts

Genesis Research is an international healthcare consultancy providing value evidence strategy, generation, synthesis, and communication services to Life Sciences companies. Delivering these services empowered by technology innovations has enabled us to become a trusted partner with our clients ac...

Job DescriptionCompany Overview Rhythm is a global, commercial-stage biopharmaceutical company committed to transforming the lives of patients and their families living with rare neuroendocrine diseases. We develop medicines for previously untreatable or undertreated diseases and are committed t...

Job Description Job Title: Market Development Manager Department: Field Sales Reports To: Senior Director of Sales and Strategic Alliance Location: Field Based - Northease (NJ/NY) FLSA Status: Exempt POSITION SUMMARY The Market Development Manager is responsible for working as an ind...

Job Description WHO WE ARE: VEG is revolutionizing the Veterinary Emergency experience. Our mission is to help people and their pets when they need it most. Emergency is our middle name. It's all we do, so we do it best. The way that Veterinary Emergency was meant to be is now a reality. We are...

Job Description JOB TITLE: REGIONAL SALES COORDINATOR- APPLICANTS MUST RESIDE IN ONE OF THE FOLLOWING STATES - MARYLAND/PENNSYLVANIA/NEW JERSEY/VIRGINIA/NORTH CAROLINA/WASHINGTON DC REPORTS TO: REGIONAL DIRECTOR LOCATION: REMOTE FLSA STATUS: EXEMPT - $70,000 - $85,000 plus sales incentive oppo...

Job DescriptionBenefits: - Competitive salary - Employee discounts - Flexible schedule Hudson Table is a recreational culinary studio and event space in Hoboken, NJ. We provide unique culinary experiences to our guests; whether they are taking a hands-on cooking class, attending our popular ...

Job DescriptionDescription: Location: Various Apple Montessori Locations ( Hoboken: Maxwell, Hoboken: Sinatra, Edgewater, Cliffside Park, NJ) Join Our Talent Network: Assistant Director –Early Childhood Education At Apple Montessori Schools, our Assistant Directors help bring our Modern M...

Director of Product - Client Experience. We are dedicated to delivering exceptional user experiences across all stages of the customer lifecycle, driving growth and engagement through intuitive and seamless platforms. Startup experience, a strong understanding of user experience principles, and f...

Works in a collaborative manner with the Administrative Manager of Experiential Education, the Assistant Director of Practice Experience, and departmental staff that support the Office of Practice Experience, and college faculty, preceptors, and affiliate organizations. The Assistant Director of ...

Reporting directly to the Co-Founder & COO, the Head of Implementation & Customer Success will be responsible for optimizing the customer journey and for driving adoption of Pronto’s proprietary platform by developing customer-facing and internal processes and building, structuring and mentoring ...

The Associate Director of Workplace Experience Global Vendor Strategy plays a key role in enhancing workplace experience for employees and clients. Located in our New York office (in-office position), this role involves strategic planning, management, and execution of contracted workplace service...

Track and Analyze Customer Satisfaction: Create, or enhance, existing tools that aggregates multiple aspects of customer review performance and then analyzes the sentiment of customer reviews before and after responses. We seek a dynamic and results-oriented professional to join the Empire State ...

You'll be great for this role if you: * Consumer Product Leader: You have 7+ years of experience building net new consumer growth products or core product experiences with 4+ years of people management experience. We're looking for a passionate Director of Product to shape the future of the patie...

As the Director of Customer Success, you'll lead a team of technical experts dedicated to ensuring customers achieve their strategic goals through our solutions. Customer Advocacy: Serve as the voice of the customer, influencing product roadmaps and service enhancements. Proven experience in mana...

The Senior Director of Product, Content Experience will lead an international product team of 4-5 people focused on creating an innovative, best-in-class viewing experience that starts from the time a Peacock subscriber hits play to when their show or movie ends and they are looking for the next ...

Maintain and support a high performing team of CSMs by providing ongoing coaching and training, and working with each IC to identify and achieve professional development goals. It's not often that you can get in on the ground floor of a funded (unicorn!) startup that's scaling. Experience buildin...

From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. As a result, Slalom is proud to invest in benefits that include meaningful time off...

A master's degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and three years of responsible full-time research experience in the appropriate field of specialization; or. To request reasonable accomm...

Palm Bay International, a dynamic family-owned company, offers one of the nation's most comprehensive portfolios of imported wines and spirits, including over 50 suppliers from around the globe. With the crucial collaboration of these partners, Palm Bay's portfolio meets the needs of every level ...

The Director, Customer Experience - Growth is a key member of the Market Strategy & Planning organization that provides customer and competitive insight and strategy in support of the entire organization with a focus on Growth. Customer Relationships - Develops and sustains relationships based on...

This position will own SOL's patient experience from end to end, including all points of connection throughout the patient journey: intake, the ongoing care experience, patient feedback/reviews, and billing/customer service. Your contributions at SOL won't disappear into the machinery of a large ...

Director, Digital Customer Experience will be responsible for growth across all of our critical digital customer activities. Director of Digital Customer Service, Support & Loyalty with experience to provide thought leadership to Verizon's most senior commercial and technical leaders. As such, we...

Bank of America is looking for an Associate Director that will be responsible for leading a team and craft delivery for an interdisciplinary product design team that delivers strategic and tactical solutions in support of a large business critical portfolio of work. Bank of America is committed t...

Offer amounts for both remote and in office roles are influenced by geographic location. We believe that a spirit of open discourse is part of a healthy culture. From pitch meetings to finalist discussions, the PBM Solution Consultant demonstrates mastery of our solution offerings, articulating t...

The Associate Director of Workplace Experience - Global Vendor Strategy is an integral part of Latham's Workplace Experience team, and plays a pivotal role in enhancing the workplace experience for both employees and clients within the organization. A minimum of ten (10) years of progressively re...

We are seeking a highly skilled and data-driven Director of Customer Service Optimization to lead our customer service organization. Proficiency in customer service software and automation tools. Evaluate and implement software solutions, including AI-driven chat and voice systems, as well as age...

You have 7+ years of experience building net new consumer growth products or core product experiences with 4+ years of people management experience. We're looking for a passionate Director of Product to shape the future of the patient experience here at Headway. Since then, we've grown into a div...

We're looking for a Director of Customer Experience to join our growing Customer and User Experience team. Create and execute a CX strategy that drives customer satisfaction, improves processes, and elevates the client experience across the customer lifecycle. You'll help shape the future of cust...

Also part of NYU Langone Health is the Laura and Isaac Perlmutter Cancer Center, a National Cancer Institute designated comprehensive cancer center, and NYU Grossman School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medi...

Director of Customer Success/Founding Customer Success Manager. Advocate for customer needs by channeling feedback to product and engineering, contributing to the continuous improvement of our offering. Experienced in project management with a successful track record of leading implementations an...

As we experience this exceptional growth, we are seeking a dynamic and skilled Director of Quality to create and lead our product and process quality and compliance program. Director, Quality & Customer Experience. Our rapidly growing portfolio of products provides a variety of popular adventures...

Serve as the primary focal point of contact for customers and oversee day-to-day customer support operations, ensuring timely resolution of customer inquiries, issues, and escalations. Stay abreast of industry best practices and emerging trends in customer support and incorporate them into proces...