Director of customer experience jobs in Watertown, New YorkCreate job alerts

Job DescriptionBenefits: • Health insurance, • Opportunity for advancement, • Training & development Currently accepting applications for a part time UPK Preschool Assistant Director. Leader must have early childhood and supervisory experience to lead our dynamic team of early childhood and therapy professionals. Preference for experience with preschool children with special needs, special education, speech therapy, PT and OT. Roles and Responsibilities: • Responsible for all program operations and ensure that they support the philosophy of the organization, • Recruit, orient, supervise, train, and develop the team. Ensure a positive team atmosphere., • Develop and regularly monitor systems to ensure all quality assurance practices; regulatory agency requirements; timely and comprehensive child and family intake; meeting concerns and needs of participating families.The skills the candidate must possess for success in this position are excellent written and oral communication skills, customer-focused attitude, ability to multitask and have a proven track record managing a childcare center or preschool, knowledge of Microsoft Office and basic computer skills, successful background implementing organizational policies and procedures in a facility, and demonstrate success in a leadership role in the implementation of quality initiatives. The ideal candidate also has knowledge of preschool and childcare regulations. Education & Experience Baseline Requirements: • An associates degree or Bachelors degree in Early Childhood or Special Education or related field AND 2 years of experience supervising staff.Salary depending on experience and degree. At Little Lukes, we understand that children are always learning. We encourage this in all our classrooms through purposeful play, and that starts with our dedicated teachers and caregivers. Having enthusiastic and loving caregivers is so important during the early years of a child's life. At Little Lukes you can provide fun and meaningful activities for the children in our care. Share your joy, apply now!

Job Description JOB TITLE: Family Support Worker PROGRAM/DEPARTMENT: Family Center JOB LOCATION: Watertown NY POSITION GRADE: 4 SALARY: $18-20 commensurate with education/experience WORK HOURS: 35 (Hours may vary, occasional evenings) REPORTS TO: Family Center Director EMPLOYMENT STATUS: Regular Full-time Non-Exempt JOB SUMMARY: The Family Worker is responsible for interviewing and assessing customers seeking Family Center services, including but not limited to Food Pantry, Mobile Food Pantry, 1115 Medicaid Waiver Program, Utility / Rental Assistance, Holiday Programs and Tax Preparation. The Family Worker provides coverage to switchboard / reception, greets agency customers and facilitates intake paperwork. This position requires direct customer contact, including intake and provision of services and/or referrals. Expectations for all Family Center staff include: respectful, non-judgmental treatment of all people, cross-training to ensure continuity in customer service and collaborations (internal & external). ESSENTIAL JOB DUTIES: THE MAJOR RESPONSIBILITIES OF THIS POSITION INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING: ● Contribute to the planning and implementation of strategies that meet the needs of the low-income population. Provide input into the development of the Community Action Work Plan and provide quarterly updates of outcomes / outputs achieved. ● Interview customers to assess needs; screen for eligibility for Community Action services; provide services, information, referrals and advocacy as needed. ● Provide coverage of reception area (answering phones, greeting customers, etc.). ● Provide support for Food Pantry/Mobile Food Pantry operations, to include record-keeping, inventory management, and volunteer training. ● Coordinate Mobile Food Pantry site visits and operation of Mobile Food Pantry van to and from sites. ● Maintain customer files and program data; generate reports. ● Follow-up on referrals to ensure provision of service and continuity of assistance. ● Maintain positive relationships with existing partners; seek opportunities for new partnerships/collaborations. ● Perform other duties as assigned. EDUCATION: Associate's degree in human services or related field. EDUCATION ALTERNATIVE: 18 Credits beyond High School in Human Service and/or related fields, or specific Family Development Credential with 6 additional credits and experience working in human services or related field. CERTIFICATES AND/OR LICENSES: N/A WORK EXPERIENCE: One year experience in the Human Services. SUPERVISORY RESPONSIBILITIES: N/A SKILLS OR OTHER ESSENTIAL REQUIREMENTS FOR THIS POSITION: Exceptional communication skills; organizational and time management skills; able to balance multiple priorities; ability to remain calm under pressure; adaptable and flexible. COMPUTER SKILLS: Above average computer skills, including spreadsheets. WORK ENVIRONMENT: General office environment, food pantry and warehouse (food storage). EMPLOYMENT STANDARDS: Must be able to drive agency vehicles to perform job responsibilities, must be able to pass background clearance. Occasional local travel during normal work hours. EQUIPMENT USED: Personal computer, printer, copier, telephone, fax, scanner, calculator. PHYSICAL REQUIREMENTS: Must be able to sit for prolonged periods of time not to exceed four consecutive hours, manual dexterity, visual acuity to operate a computer, must be able to handle multiple priorities and deadlines. Able to lift/carry food boxes averaging 25 pounds. TO APPLY: Submit updated resume, CAPC employment application, transcripts or CDA credential to Community Action Planning Council, 518 Davidson Street, Watertown, NY 13601, Fax 315-785-0892 or email . Application form can be downloaded from . Job Posted by ApplicantPro

Job Description JOB TITLE: Parent Services and Program Manager PROGRAM/DEPARTMENT: Child Care Resource Center JOB LOCATION: 518 Davidson Street, Watertown NY POSITION GRADE: 5 RATE OF PAY: $17.00 (Pay commensurate with experience) WORK HOURS PER WEEK: 35 (or as mutually agreed) REPORTS TO: CCRC Director EMPLOYMENT STATUS: Full-time Regular Non-Exempt REVISION DATE: 12/31/2025 JOB SUMMARY: The CCRC Parent Services and Program Manager is responsible for managing CCRC's Parent Services, providing support to the Legally Exempt Child Care Program and the Child and Adult Care Food Program (CACFP), the other CCRC programs, and assisting the Director with the program operations. For Parent Services, the Manager will be responsible for providing, recording, promoting, and reporting on child care referrals in the service area. The activities include, but are not limited to, extensive customer service, data entry, providing information about quality indicators for child care, and offering solutions for child care needs. The Manager will provide support to the Legally Exempt Child Care Program by entering initial applications, assisting with inspections, and occasional filing. For the CACFP Program the Manager will assist with entering program data, assist with in-home monitoring visits, and other filing/paperwork. Supports to the CCRC Director and other programs includes a variety of tasks including managing the daily mail, registration for trainings, managing incoming phone calls and emails. The Manager will provide support to parents, child care providers, and community partners, and contribute to the CCRC vision of ensuring that the community has access to and support for high-quality child care. ESSENTIAL JOB FUNCTIONS: THE MAJOR RESPONSIBILITIES OF THIS POSITION INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING: • Support CCRC programs with clear and respectful communication that contributes to a positive work environment., • Become knowledgeable on and be able to speak about CCRC programs: Parent Referrals, Child and Adult Care Food Program, Provider Services, and Business Services, and Program Registration., • Apply strong customer service skills to provide child care referrals to families by phone, in-person, and on-site as needed., • Maintain and manage database (ESCCM) to ensure all data points are recorded., • Assist child care providers with updates to their ESCCM profile, at least annually. Ensure that providers understand CCRC's role in enrollment., • Follow-up with customers to determine if child care was found and support additional needs., • Using strong verbal communication skills, research, schedule, and attend appropriate outreach events to inform parents and families about CCRC's programs and services., • With strong written skills, develop a monthly newsletter directed toward parents with topics relating to early childhood and young children., • Using a high degree of organization and attention to detail, enter Legally Exempt Enrollment Applications into CCFS2 system., • Must have be comfortable in conducting Legally Exempt child care inspections in the homes of Legally Exempt Child Care Providers., • Using technology skills, assist in entering information and data into the KidKare/Minute Menu database systems for the CACFP., • Must be comfortable conducting CACFP Monitoring visits in Regulated and Licensed Child Care Programs., • Using a high level of organization skills, assist with office management such as filing paperwork, organizing supplies, and other office tasks., • Assist CCRC staff in maintaining accurate documentation of contract deliverables, program data and other clerical support., • Assist CACFP Coordinator in preparing for annual CACFP trainings, duties may include copying, preparing materials, attending trainings to provide administrative support., • Must have a high comfort level with technology and the ability to input data from multiple programs into various spreadsheets and databases., • Complete support activities that ensure compliance with CCRC, CAPC, and other contractual policies and procedures., • Provide oversight for agency vehicles to ensure proper and timely maintenance occurs; along with ensuring that all inspections, registrations, and insurance cards are current., • Attend and actively participate in CCRC staff meetings, CAPC All Staff meetings, and other meetings as assigned. MINIMUM REQUIRED JOB QUALIFICATIONS EDUCATION: Associate Degree in early childhood education, human services or business preferred. EDUCATION ALTERNATIVE: None. CERTIFICATES AND/OR LICENSES: Valid Driver's License required. WORK EXPERIENCE: 1-3 years in an office setting or regulated daycare facility. An equivalent combination of training and experience will be considered. SKILLS OR OTHER ESSENTIAL REQUIREMENTS FOR THIS POSITION: Excellent customer service skills required; high comfort level in speaking with individuals or small groups either in person or on the telephone; above average computer skills; maintain accurate and complete records; excellent organizational and time management skills. WORK ENVIRONMENT: Office environment and some driving required in Jefferson and Lewis Counties; EMPLOYMENT STANDARDS: Able to be non-judgmental in working with diverse staff; work as part of a team; able to plan and complete tasks independently; project a professional demeanor. EQUIPMENT USED: Computer, telephone, virtual learning platforms, copier/printer, shredder, fax. PHYSICAL REQUIREMENTS: Sitting, driving, computer use for documentation and research, lifting and carrying may be required periodically. Requires close mental and visual attention to perform job duties. MENTAL AND VISUAL DEMANDS. Requires close mental and visual attention to perform job duties. SUPERVISORY RESPONSIBILITIES: 0 direct reports. TO APPLY, submit letter of interest with updated resume, transcripts, and completed employment application form to Community Action Planning Council of Jefferson County, 518 Davidson Street, Watertown NY 13601, Fax 315-785-0892, or email . Applications will be accepted until the position is filled. Application form available at . Job Posted by ApplicantPro

A leading haircare brand located in New York seeks a Director of Amazon to manage brand storytelling and customer experience across Amazon. The position offers a competitive salary of $150,000 plus bonus and follows a hybrid work model. This strategic role will collaborate with various teams to ensu

The Assistant General Manager plays a crucial role in managing the daily operations of The Racquet Lounge. Oversee day to day operations of The Racquet Lounge - schedule lessons, court time, billing, maintain the courts and grounds, assist the cafe as-needed, and lead member programming and events w

Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc. Some

No customer service representative experience required. If needed, try out products or services ahead of your session. If the idea of getting paid to voice your opinions, test products, and contribute to market innovation appeals to you - and you're looking for flexible, work from home opportunities

If needed, try out products or services ahead of your session. If the idea of getting paid to voice your opinions, test products, and contribute to market innovation appeals to you - and you're looking for flexible, work at home part-time opportunities — this is your chance!. No prior receptionist

Qualifications 5+ years of construction project management experience Bachelor’s degree in construction management, civil engineering, or a related field preferred Strong leadership, organizational, and communication skills Proficiency with MS Excel and project documentation Detail-oriented with t

Customer service representative agent experience not required. Customer service representative agent experience is not necessary. With most of our paid focus group studies, you have the option to participate remotely online or in-person.

Customer service representative agent experience not required. Customer service representative agent experience is not necessary. With most of our paid focus group studies, you have the option to participate remotely online or in-person.

Project Management experience Proficiency in Microsoft Office products; proficiency in Procore, Sage, and Timberscan a plus Work closely with the Project Executive to ensure project success and to exceed client expectations Ensure our field staff have all the information they need to succeed Lead co

Customer service representative agent experience not required. Customer service representative agent experience is not necessary. This is a great way to earn additional income from the comfort of your home.

Ace Hardware - - Responsibilities: Greet and assist customers; Help customers find everything needed for their project in one trip; Maintain a fast-paced, high-energy environment; Stand on feet for 6 to 8 hours; Lift up to 50 pounds.

Ace Hardware - - Responsibilities: Welcome and assist customers; Help customers find everything they need for their project in one trip; Work in a fast-paced and high-energy environment; Be on your feet for 6 to 8 hours per shift; Lift up to 50 pounds.

Customer service representative agent experience is not necessary. Customer service representative agent experience not required. The hours are flexible and no previous experience is required.

Dick's Sporting Goods - - Responsibilities: Greet customers and proactively understand their needs to support their shopping experience; Process customer sales transactions and returns following Front-End procedures; Promote company programs (customer loyalty, warranty sales, private label card enr

Customer service representative agent experience is not necessary. Customer service representative agent experience not required. This is a great way to earn additional income from the comfort of your home.

Home Depot - - Responsibilities: Process checkout and/or return transactions; Monitor and maintain the self-checkout area; Proactively seek product knowledge to provide information and selling opportunities; Follow policies and procedures to minimize shrink; Assist in supervision, coaching and trai

Price Chopper - - Responsibilities: Greet guests and provide friendly, helpful service; Bag groceries and assist with loading carts and carry-outs; Perform price checks and ensure guest orders are filled accurately; Maintain neat and clean work area and stock Front End supplies; Communicate new pol

Qualifications you'll bring as a CDL-A Teammate: At least 21 years of age Valid Class A commercial driver's license (CDL-A) At least 1 year or 50,000 verifiable miles of tractor-trailer driving experience Must meet McLane's MVR and risk rating qualifications This position requires the ability to rea

Walmart - 20823 State Route 3 - [Retail Associate / Team Member / up to $26-hr] - As a Cashier at Walmart, you'll: Smile, greet, and thank customers with a positive attitude; Stand for long periods of time while checking out customers quickly and accurately; Keep your area clean and presentable; Ans

Greet customers and provide courteous customer service.

Customer service representative agent experience is not necessary. Customer service representative agent experience not required. You must apply on our website and complete a set of questionnaire to see if you qualify.

Represent Your Village: Always be thoughtful of the appearance of the office and yourself through the eyes of our clients. Organization and Office Maintenance: Responsible for the overall cleanliness/appearance of our front office; Vacuum/sweep and mop daily or as needed, clean windows, wipe down co

Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options. Basic computer skills, including Microsoft Office and CRM systems. Previous experience in a receptionist or customer service role.

Location 140 Cooper Ave, Tonawanda, NY, 14150, United States.Description Requirements Summary.