Êtes-vous une entreprise ? Embauchez des candidats au poste de/d' director of customer experience à/au/aux New York, NY
Are you a warm, friendly, and detail-oriented professional who loves creating a welcoming environment? NYHO is seeking a Real Estate Receptionist to be the Director of First Impressions—the friendly face that greets our staff, clients, and visitors while ensuring smooth day-to-day office operations. If you thrive in a fast-paced setting, have a heart for customer service, and enjoy supporting a dynamic team, this is the perfect opportunity for you! Compensation: Salary Range: $40,000 - $60,000 Paid Time Off Compensation: $40,000 - $60,000 yearly Responsibilities: Be the first point of contact for all visitors, agents, and clients, providing exceptional service in person and over the phone. Maintain a welcoming and professional office area. Assist with administrative duties, including handling mail, checks, and packages. Answer and direct phone calls, emails, and inquiries to the appropriate departments. Support agents with transactional management, schedules, and office resources. Manage office calendars, meetings, and daily events. Assist with marketing efforts, social media communication, and agent engagement. Provide basic tech support for office tools, including email, printers, and scheduling systems. Help coordinate office events and meetings to foster a positive and collaborative work environment. Qualifications: A friendly and professional demeanor with strong interpersonal skills. Excellent organizational abilities and attention to detail. Proficiency in Microsoft Office, Google Suite, Adobe Acrobat. Strong multitasking and problem-solving skills in a fast-paced environment. A team player with a proactive approach to office support and operations is essential. Prior experience in reception, customer service, or an administrative role (real estate experience is a plus). About Company NYHO is a dynamic real estate brokerage in The Bronx, NY, known for our commitment to innovation, goal achievement, and a collaborative culture. We believe in providing our staff with top-tier support backed by decades of proven results, to help them thrive in their careers. As a Market Center, we emphasize teamwork, personal growth, and a passion for serving clients and the community. Join us and be a part of a company that values excellence, service, and leadership in the real estate industry! Job Type: Full-time Pay: $40,000.00 - $100,000.00 per year Benefits: 401(k) matching Employee discount Paid time off Parental leave Relocation assistance Retirement plan Tuition reimbursement Schedule: Monday to Friday Weekends as needed Ability to Commute: Bronx, NY 10467 (Required) Ability to Relocate: Bronx, NY 10467: Relocate before starting work (Required) Work Location: In person
Job Overview We are seeking a motivated and results-driven Lead Generation Specialist to join our team. In this role, you will be responsible for identifying and qualifying potential leads to support our corporate team. The ideal candidate will have experience in inside sales, telemarketing, marketing or technology sales, fluent in both Spanish and English and possess excellent communication skills. You will play a crucial role in expanding our customer/client base and driving revenue growth through effective outbound calling and warm calling strategies. You will also be responsible for developing, coordinating, and executing impactful marketing events with schools, community centers, and other local venues—ranging from educational workshops to interactive brand activations—to build community relationships, drive awareness, and promote program participation Responsibilities Conduct outbound calls to potential clients and leads to generate interest in our products and services. Utilize warm calling techniques to engage with leads and build rapport. Qualify leads based on their needs and readiness to qualify. Maintain and update accurate records of interactions with leads in our CRM software. Reach out to schools, community centers, shelters etc. in the area to plan outreach events to generate potential leads. Conduct weekly and monthly meetings with our corporate team, sales director and CEO. Plan and execute targeted outreach events at schools, community centers, and family-focused venues to connect with parents, raise awareness about Medicaid waiver programs, and provide accessible information and resources to support enrollment and engagement. Consistently monitor key performance metrics, meet and exceed quotas for lead acquisition, and optimize strategies to drive success. Qualifications Proven experience in inside sales, telemarketing, or technology/technical sales. Over 3 years of sales or marketing experience. 1 year + experience with Medicaid waivers, Health Home agency's, or Advocacy outreach. Familiarity with outbound calling techniques and lead qualification processes. Proficiency in using CRM software and other relevant sales tools. Ability to work independently as well as collaboratively within a team environment. Bachelor's not required with proper experience but preferred. Fluent in both English and Spanish. Join us as a Lead Generation Specialist and contribute to our mission of delivering exceptional solutions while growing your career in a supportive environment! Job Type: Part-time Pay: $300.00 - $400.00 per week Benefits: Flexible schedule Paid time off Paid training Work from home Supplemental Pay: Bonus opportunities Monthly bonus Performance bonus Yearly bonus Work Location: Hybrid remote in Brooklyn, NY 11205