Director of customer experience jobs in Middletown, New YorkCreate job alerts

Job DescriptionDescription: • EXCELLENT BENEFITS * MUST BE A REGISTERED DTR * Dietetic Technician (DTR) Summary • Full -Time, Monday - Friday, • Dietetic Technician shall communicate with the Registered Dietitian, Food Service Director, Food Service Workers, all other disciplines, residents and respective designated representatives to maintain accurate resident records in Dietary and Food Service in order to meet the daily nutritional and special dietary needs of each resident as ordered., • Dietetic Technician is responsible for assisting in the maintenance of resident files on a continuous basis., • Responsible for nutrition section of respective resident care plans including all residents who are NOT at nutritional risk., • Dietetic Technician monitors monthly weights and weekly weights of residents within the facility in coordination with Nursing and Registered Dietician., • Dietetic Technician submits all monthly reports to respective departments., • Performs meal rounds on a daily basis to ensure resident food preferences/dislikes and dietary intake., • Dietetic Technician assists in maintaining meal tray delivery lists and table assignments for dietary/nursing., • Reviews the Diet Manual annually or as needed with the Dietitian and Food Service Director., • Shall complete initial nutritional assessments, determining risk level and referring appropriate residents to Registered Dietitian per Risk Protocol., • Shall complete quarterly reviews, MDS assessments and additional charting as needed., • Interviews residents for food preferences, eating problems, food allergies, documenting outcomes and communicating information appropriately., • Evaluates and adjusts all items (food & non-food) provided to residents which are not normally part of the regular menu or tray set-up paying attention to the following OBRA guidelines for appropriateness., • Dietetic Technician reads tray ticket and set up trays for delivery in food trucks with proper food items as deemed by the physician orders and resident preferences/dislikes following the prescribed diet on the tray tickets and the menu extensions as necessary to cover staffing.Requirements:, • Meets the American Dietetic Association guidelines for Dietetic Technician, MUST possess a current DTR registration & earned their credential through the Academy of Nutrition and Dietetics (AND)., • Long Term Care experience preferred., • Exhibit thorough knowledge of the nutritional needs and protocols of the residents., • Excellent communication, customer service, & organization skills, • Trusted to work independently & in a team environment, • Able to work well under pressure, flexible, & will work harmoniously with all staff, • Covid-19 vaccinations are encouraged but NOT MANDATED; we continue to offer COVID-19 vaccination based on eligibility guidance from CDC We are an Equal Opportunity Employer, celebrate diversity, & are committed to creating an inclusive work environment for all! We comply with disability laws and provides reasonable accommodations for applicants and employees. For assistance with the application, interview process, job functions, or employment benefits, contact the facility directly by calling 845.343.0801 and asking to speak to the HR Department or email us at *Disclaimer: This is a general job summary for advertisement purposes only. A full comprehensive job description can be provided upon request or during the hiring process.

Job DescriptionDescription: • FULL-TIME * EXCELLENT BENEFITS * GREAT TEAM * Middletown Park Rehabilitation & Healthcare is a 230-bed skilled nursing facility dedicated to being a premier provider in short-term rehabilitation, subacute, & long-term healthcare services and trusted by families to care for their loved ones for 30+ years. Our mission is to provide high quality care to all with respect and compassion through a team approach that focuses on personalized goals. We offer EXCELLENT benefits including Aetna Health benefits on the 1st of the month after hire, along with other key benefits!! HOUSEKEEPING SUPERVISOR JOB SUMMARY The Housekeeping Supervisor is responsible for overseeing the daily operations and workflow of the housekeeping, laundry, and floor technician teams within the facility. This role ensures that all environmental services are delivered efficiently, safely, and in accordance with facility policies, regulatory standards, and infection control protocols. The Housekeeping Supervisor plays a key role in maintaining a clean, sanitary, and welcoming environment for residents, staff, and visitors, while also assisting with scheduling, training, and quality control across all shifts. The position requires hands-on support, strong leadership, effective communication, and the ability to adapt in a fast-paced, resident-centered healthcare setting. • Oversee the day-to-day workflow of the Housekeepers, Laundry Aides, and Floor Technicians., • Perform regular facility wide rounds establishing rapport with all staff members, checking on supplies and ensuring the workflows of each position are being completed properly and as scheduled., • Auditing for quality and quantity of work performed, and reporting any pertinent findings to Department Head., • May act as a back up to Dept. Head when they are unavailable or out of office., • Ensure proper infection control procedures are followed during the handling and transport of all soiled items or bins., • Ensure floor technicians / porters are completing assignments as scheduled. Lending support as deemed necessary by staffing or special projects., • Assist with scheduling and staffing coordination regularly., • Serves as a role model for the members of the department., • Assists with the interview process as designated., • Maintains excellent attendance and punctuality while consistently demonstrating a positive attitude and team spirit for the departmental managers and for the facility., • Provide daily housekeeping services to resident rooms, shower rooms, restrooms, offices, and all common areas as needed., • Perform all laundry tasks as needed for support and operating all laundry equipment per proper procedures., • Dusts and damp mops floors, dusts furniture and equipment, assists with room changes, arrange furniture and equipment in an orderly fashion., • Draw supplies as needed from the environmental services office., • Ensure the laundry is staffed appropriately checking in regularly to monitor progress and adherence to processing schedule., • Perform regular checks of all porter and linen closets ensuring they are appropriately stocked and organized., • Communicate any inventory or supply needs to the department director., • Perform audits of all housekeeping carts regularly to ensure proper stocking of chemicals and supplies., • Participate in daily close of shift communication meetings with supervisors and staff., • Perform any other duties relative to the department as necessary or as delegated. Requirements:, • Minimum High School Diploma (or equivalent)., • Associate’s degree or post high school coursework or certification in Hospitality, Environmental Services, or Healthcare Management a plus!, • Minimum of 1+ years of supervisory experience in housekeeping, preferably in a healthcare or skilled nursing facility setting., • Linen services experience preferred, but not required., • Exemplary customer service skills., • Ability to lead, train, motivate, and communicate with staff effectively., • Excellent organizational and time management skills., • Proficient in written and verbal communication in English, • Competency with scheduling, supply inventory, and documentation systems., • Ability to maintain confidentiality and professionalism at all times., • Strong/working knowledge of infection control, sanitation standards, and OSHA regulations., • Familiarity with NYS Department of Health (DOH) regulations related to environmental services in long-term care facilities., • Excellent communication and interpersonal skills., • Pleasant personality and ability to work with residents, families, and staff from various departments. *Disclaimer: This is a general job summary for advertisement purposes only. A full comprehensive job description can be provided upon request or during the hiring process.

Job Description Property Manager 1 Since 1996, Devon Management has been setting a new standard of excellence, comfort and quality in affordable senior and multi-family housing. With 21 communities serving as home to more than 3,500+ people – and multiple new projects on the drawing board – we’re used to hearing residents declare: “I love my home!” And that’s because we’re dedicated to building and maintaining the quality living environments everyone deserves – without compromising affordability. Oversee the day-to-day operational responsibilities of the property, to include financial processing & reporting, marketing, customer service, and staff supervision. The Candidate we are seeking must demonstrate 1 Year of Apartment Management experience with strong Marketing. Lease up experience is a plus. Job Duties Include • Oversee resident relations and consistently ensure premium customer service., • Conduct comparative market studies with the assistance of the Director of Site Operations., • Oversee marketing outreach to include interacting with neighborhood groups, small businesses, and community organizations., • Evaluate and set the standard for product preparation, curb appeal, and general appearance of the community., • Ensure residents abide by the clauses set forth in their lease in accordance with local landlord and tenant laws., • Handle phone traffic, show apartments, and lease on an as needed basis., • Actively cultivates and maintains a satisfactory wait list., • Handle reporting responsibilities on a daily, weekly, monthly and quarterly basis as required., • Monitor community collection efforts to ensure that all billable items are assessed, recorded, and collected in a timely fashion., • Ensure timely rent collections, rent postings, and bank deposits. Monitor delinquent accounts., • Handle late notices and evictions as required on delinquent accounts., • Oversee maintenance department practices to include work orders, apartment move-ins, move-outs, and turnovers. Ensure work orders are completed and closed within 24 hours and turnovers are completed within three days of move-out., • Complete routine community inspections (interior and exterior) to ensure curb appeal is maximized and all items requiring corrective measure are resolved timely., • Operate office in an “audit ready” manner & successfully complete all internal audit evaluations., • Complete certifications accurately, with minimal audit corrections required., • Respond to corrective measures accurately, completely and timely. Nice to Haves • We are a technology driven company so experience with Excel, Work, Outlook and Yardi would be a plus. Valid driver’s license required., • Familiar with LIHTC Section 42 properties and preferably have recognized national certifications

Job Description Since 1996, Devon Management has been setting a new standard of excellence, comfort, and quality in affordable senior and multi-family housing. With 20 communities serving as home to more than 3,500+ people – and multiple new projects on the drawing board – we’re used to hearing residents declare: “I love my home!” And that’s because we’re dedicated to building and maintaining the quality living environments everyone deserves – without compromising affordability. This job is located in Orange County Job Duties Include • Oversee resident relations and consistently ensure premium customer service., • Conduct comparative market studies with the assistance of the Director of Site Operations., • Oversee marketing outreach to include interacting with neighborhood groups, small businesses, and community organizations., • Evaluate and set the standard for product preparation, curb appeal, and general appearance of the community., • Ensure residents abide by the clauses set forth in their lease in accordance with local landlord and tenant laws., • Handle phone traffic, show apartments, and lease on an as-needed basis., • Actively cultivates and maintains a satisfactory waitlist., • Handle reporting responsibilities on a daily, weekly, monthly, and quarterly basis as required., • Monitor community collection efforts to ensure that all billable items are assessed, recorded, and collected in a timely fashion., • Ensure timely rent collections, rent postings, and bank deposits. Monitor delinquent accounts., • Handle late notices and evictions as required on delinquent accounts., • Oversee maintenance department practices to include work orders, apartment move-ins, move-outs, and turnovers. Ensure work orders are completed and closed within 24 hours and turnovers are completed within three days of move-out., • Complete routine community inspections (interior and exterior) to ensure curb appeal is maximized and all items requiring corrective measures are resolved timely., • Operate office in an “audit ready” manner & successfully complete all internal audit evaluations., • Complete certifications accurately, with minimal audit corrections required., • Respond to corrective measures accurately, completely, and timely. Nice to Haves • We are a technology-driven company so experience with Excel, Work, Outlook, and Yardi would be a plus., • A valid driver’s license is required., • Familiar with LIHTC Section 42 properties and preferably have recognized national certifications, • A NYS Real Estate Salesperson licenseCompany DescriptionSince 1996, Devon Management has been setting a new standard of excellence, comfort and quality in affordable senior and multi-family housing. With 21 communities serving as home to more than 3,500+ people – and multiple new projects on the drawing board – we’re used to hearing residents declare: “I love my home!” And that’s because we’re dedicated to building and maintaining the quality living environments everyone deserves – without compromising affordability.Since 1996, Devon Management has been setting a new standard of excellence, comfort and quality in affordable senior and multi-family housing. With 21 communities serving as home to more than 3,500+ people – and multiple new projects on the drawing board – we’re used to hearing residents declare: “I love my home!” And that’s because we’re dedicated to building and maintaining the quality living environments everyone deserves – without compromising affordability.