Director of customer experience jobs in Hoboken, New Jersey - Page 5Create job alerts

The goal of a Senior Machine Learning Engineer at Scale is to leverage techniques in the fields of generative AI, computer vision, reinforcement learning, and agentic AI to improve Scale's products and customer experience in production environments. Our machine learning engineers take advantage of robust internal infrastructure and unique access to massive datasets to deliver improvements to our customers. Our Public Sector Machine Learning team is focused on deploying cutting-edge models to mission-critical government systems through products like ___ and ___. Our work spans multiple modalities, with a strong focus on both large language models and computer vision. On the LLM side, we are developing agentic systems that help solve complex operational and planning challenges for government partners. This includes building agent frameworks that integrate with custom retrieval pipelines and production APIs, as well as evaluation tools to benchmark and refine agent behavior. We're also advancing research in areas like reinforcement learning for agentic LLMs, with successful deployment into real-world operational environments. On the computer vision front, we're training advanced models to increase labeling throughput and automate perception tasks. Our efforts include building large-scale fine-tuning pipelines, training models across multiple modalities, and developing generalizable vision foundation models to support a wide range of defense applications. • Take state of the art models developed internally and from the community, use them in production to solve problems for our customers and taskers, • Improve and maintain production models through retraining, hyperparameter tuning, and architectural updates, while preserving core performance characteristics, • Collaborate with product and research teams to identify and prototype ML-driven product enhancements, including for upcoming product lines, • Work with massive datasets to develop both generic models as well as fine tune models for specific products, • Build scalable machine learning infrastructure to automate and optimize our ML services, • Serve as a cross-functional representative and advocate for machine learning techniques across engineering and product organizations, • Be comfortable learning new technologies quickly and managing multiple priorities in a fast-paced environment, • Comfortable with light travel (approximately 10%) for customer interaction and team needs, • This role will require an active security clearance or the ability to obtain a security clearance, • Extensive experience with GenAI, Agentic AI, natural language processing, deep learning and deep reinforcement learning, or computer vision in a production environment, • Solid background in algorithms, data structures, and object-oriented programming, • Strong programing skills in Python, experience in Tensorflow or PyTorch, • Graduate degree in Computer Science, Machine Learning or Artificial Intelligence specialization, • Experience working with cloud platforms (eg. AWS or GCP) and deploying machine learning models in cloud environments, • Experience with computer vision, generative AI models, large language models, or agentic systems About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's ___ for additional information. We comply with the United States Department of Labor's Pay Transparency provision. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our ___ for additional information.

Scale AI is leading the AI revolution, developing reliable AI applications for the world's most important decisions. For the Public Sector, we translate this mission into operational advantage for our government customers. We are looking for a technical, high-horsepower Product Manager to lead the evolution of the Public Sector Data Engine. This team believes that the data engine, capable of producing "n" models, is more important than any single model. This role is focused on building tools that can measure and improve the computer vision and generative AI models at the heart of critical national security systems. You won't just be managing a roadmap; you will be building the ML Ops infrastructure that allows the government to spin the ML Ops flywheel to develop reliable AI. This work will span both Computer Vision and Generative AI. This is a hybrid role for a PM who loves the "why" as much as the "how." You will sit at the center of our transition from a data labeling leader to a full-stack AI partner. You will architect the vision for our ML Ops tooling, building a seamless "foundational engine" that supports data management, curation, model development, and model evaluation for internal and external Machine Learning Teams. You'll be expected to guide engineering teams through design challenges, system integrations, and the technical scaffolding required for state-of-the-art model testing. • Architect the AI Engine: Drive the roadmap for Public Sector ML Ops tools, ensuring they serve as the "ground truth" foundation for building, evaluating, and deploying AI systems., • Bridge Custom & Scale: Support diverse customer profiles-from massive-scale satellite and video labeling engagements to complex, bespoke ML Ops partnerships., • Own Technical Scoping: Partner with Engineering to make high-stakes design decisions on infrastructure, APIs, and model evaluation frameworks (T&E)., • Operationalize Collaboration: Use high EQ and structured thinking to align Engineering, Operations, and elite Government stakeholders., • Technical by Core: You have a background in Software Engineering, Field Engineering, or Vision Systems. You can read code, understand system architecture, and earn the immediate respect of world-class engineers., • ML/CV Experience: You have experience in Computer Vision or ML Ops. You understand the lifecycle of a model-from data acquisition to Test & Evaluation., • Grit: You possess a "whatever-it-takes" drive. You are comfortable running through walls, grinding through ambiguity, and delivering results in high-pressure environments., • Structured Thinker, but Action Oriented: You can take a challenging problem, decompose it, create action plans, and drive results., • Security Clearance: An active Secret or TS/SCI clearance is a nice to have for this role. If you do not have an active clearance, you must be willing to obtain one., • Demonstrated Technical Rigor: Advanced degree (CS, Engineering, or a related field) from a top-tier institution, or equivalent experience that showcases deep technical problem-solving ability., • Computer Vision (CV) Expertise: Practical experience designing, building, or evaluating large-scale Computer Vision models, including advanced data processing and deployment techniques. Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is:$205,600—$257,000 USDThe base salary range for this full-time position in the locations of Hawaii, Washington DC, Texas, Colorado is:$212,800—$266,000 USDThe base salary range for this full-time position in the location of St. Louis is:$177,600—$222,000 USD PLEASE NOTE:Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's ___ for additional information. We comply with the United States Department of Labor's Pay Transparency provision. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our ___ for additional information.

Scale is accelerating the development of AI across the world's most important organizations. The Forward Deployed PM is the person who makes enterprise deployments succeed from the product side - embedded with customers, shaping real production outcomes, and translating messy operational reality into high-signal input for the core platform. This is not a roadmap PM, a CSM, or a solutions engineer. The FDPM owns product outcomes inside a portfolio of enterprise accounts: earning deep trust with senior customer stakeholders, driving deployments to production, identifying where the product is the bottleneck vs. execution, and feeding durable, specific signal back to the platform team. The best FDPMs have shipped products into large organizations and can tell the difference between a customer's stated request, their actual problem, and what the platform should do. • Own product outcomes for our highest impact enterprise accounts. You are the accountable PM for product delivery and customer value., • Build trusted advisory relationships with VP/C-level buyers and senior technical leads. Become the reliable escalation point on the Scale side before issues surface externally., • Drive deployments from contract to production. You have done this before for large organizations. You know what 'production-ready' actually means and you close the gap., • Translate real customer workflows, friction, and priorities into high-signal product input for core platform teams. Not requirements docs - specific, evidence-backed product perspective with tradeoffs articulated., • Distinguish where the product is the constraint from where execution, integration, or change management is. Drive each type of blocker to resolution through the right channel., • Partner closely with FDEs so the account runs as a coordinated team, not a set of parallel workstreams., • Identify and develop expansion opportunities grounded in demonstrated customer value, • Represent customer reality to platform and leadership with enough credibility that it changes decisions., • Enterprise deployment ownership: has driven AI/ML or complex software products from contract to production at scale, with real integration, real security constraints, real change management., • Product judgment in the field: translates customer reality into product direction, not just feature requests; can say no credibly and explain why., • Customer trust-building: earns and maintains trust with demanding senior stakeholders over multi-quarter engagements; manages conflict without eroding the relationship., • Technical translation: bridges the gap between customer engineering teams and Scale platform engineers; does not relay messages, adds interpretation., • Operating in ambiguity: creates structure where there is none; makes decisions with incomplete information; does not wait for fully defined requirements., • Clear, precise communication: adjusts for audience (exec vs. engineer vs. PM); writes and speaks at the right level of detail; does not over-explain or under-explain., • 6+ years in product management, technical program management, or a customer-facing product ownership role., • Demonstrated record of shipping products or platform capabilities into large organizations - not pilots or proofs-of-concept. You can name the customer, the scale, the integration, and what production actually looked like., • Extreme ownership and follow-through: closes loops without reminders, drives outcomes across teams without formal authority, holds self and others to commitments., • Comfortable operating with senior customer stakeholders (VP/C-level) and senior engineers simultaneously; credible presence in high-stakes rooms on both sides., • Strong judgment under pressure: makes good calls quickly with incomplete information, knows when to escalate vs. resolve, does not generate thrash., • Technical fluency sufficient to hold a real conversation with a platform engineer about architectural tradeoffs - not deep coding, but genuine comprehension of how systems work in production., • Direct experience with AI/ML platform products - data labeling, RLHF, fine-tuning workflows, or model evaluation pipelines., • Experience in a startup or early-stage environment where process didn't exist and had to be created. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's ___ for additional information. We comply with the United States Department of Labor's Pay Transparency provision. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our ___ for additional information.

Field Technology Officer (FTO, Field TO)- Banking, FinanceServices& Insurance (BFSI) Job Description Summary The Field TO, BFSI is an executive-level, individual contributor role within theCitrixBFSIGo-To Market organization. The ideal candidate will be a visionary, highly customer-focused individual who will work with Citrix's most important customers to bring the value of the platform to life for ourBFSIclients, while working with our own product teams to help drive specific BFSI solutions. This is a critical role to drive growth within ourclients anddeliver a clear message that articulates the value of the Citrix platformjustification Job Description The Field TO,BFSIwill serve as a senior technical influencer, combining technicalexpertise, business acumen, and customer engagement skills, specifically inBFSI. This role will report to theSVP of Global BFSIand work closely with customers, partners, and internal teams to communicate technology strategies that address complex business challenges. This individual will act as a trusted advisor to senior-level executives, driving a solution and strategy that supports the company's and clients' strategicobjectives. Key Responsibilities Customer Engagement & Solution Strategy Technical Vision & Thought Leadership Strategic Product Advocacy Partner Development & Ecosystem Building Qualifications * Strong connection and network, to other BFSI executives. * Ability to act as abusiness andtechnical leader and advisor to customers, understanding the unique challenges inBFSIand technology requirements. * Develop and present strategic solutions thatleverageCitrix technology offerings and address client-specific needs. * Participate in high-impact sales and marketing meetings, providing insights, technicalguidanceand real-world business experience to influence purchasing decisions. * Provide internal teams with insights on how toleveragenew technologiesto enhance product offerings and differentiate Citrix solutions. * Lead and contribute to white papers, case studies, and solution briefs, sharing technology trends and insights. * Serve as a spokesperson for Citrix's technology vision, educating clients and partners on our products. * Partner with customers,sales,marketing,and product teams to influence product roadmaps based on customer needs. * Advocate for clients' technological success, ensuring smooth implementation and long-term adoption. * Build and nurture strong relationships with partners, vendors, and other ecosystem stakeholders. * Work with partners to co-develop solutions, build joint value propositions, and strengthen market presence. * Bachelor's degree in computer science, Engineering, orrelatedfield. * 15+ years of experience in a technical leadership role (e.g.Managing Director, VP, CTO or CIO) withinthe BFSI industry; experience ata BFSIprovider thatutilizedCitrix, preferred, but notrequired, or like technologies from Microsoft, VMware,Omnissa, and others. * Proven experience working withBFSIExecutives on large technology purchase deals and presenting a technology strategy and vision. * Strong knowledge of End User Compute, Zero Trust NetworkAccessand Cloud Compute technologies. * Exceptional presentation and communication skills with the ability to simplify complex technical concepts for business stakeholders. Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance. NY generally ranges: $198,692-$298,038 CA generally ranges: $207,331-$310,997 All other locations fall under our General State range: $172,776-$259,164 Benefits may vary depending on the nature of your employment with Cloud Software Group and the country where you work. U.S. based employees are typically offered access to healthcare, life insurance and disability benefits, 401(k) plan and company match, among others. This requisition has no specific deadline for completion. About Us: Cloud Software Group is one of the world's largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done - from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud. Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications. If you need a reasonable accommodation due to a disability during any part of the application process, please contact us via the ___ for assistance.

Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: • Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,, • Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Position Overview: The Account Executive/Strategic Account Executive - PBA Services is responsible for managing the planning, execution, growth & retention and client satisfaction of assigned clients in the Pharmacy Benefit Administration (PBA) market segment including Health Plans, Third Party Administrators (TPAs), and other Platform services. Additionally, this position will lead and collaborate through the broader Account Management team and with internal Capital Rx teams/departments as the client voice and advocate to ensure ongoing client satisfaction and to achieve client priorities and contractual obligations. This position acts as the quarterback and leader of the broader Account Management team who are aligned in support of our clients. This position reports to the Senior Account Executive/Senior Director, PBA Client Services. Position Responsibilities: • Work closely with some of our biggest Texas-based clients and manage the complexities of working within a highly-regulated market of the TDI (Texas Department of Insurance) Provide oversight and direction to the broader Account Management team with a focus on member and client satisfaction, trend management, client growth & retention, and regulatory compliance to meet client specific objectives, client priorities and service model deliverables * Lead and develop the client relationship strategy and the strategic business planning process across the clients in your portfolio while incorporating other internal staff where and when needed to build and foster relationships with influencers and decision makers. * Maintain thorough knowledge and tracking of contractual obligations on assigned book of business, including financials, performance guarantees, terms, and reporting/compliance * Manage and facilitate the Account renewal and contracting process with a focus on client retention and the client financial/PNL management * Serve as the relationship lead on assigned book of business, incorporating other internal staff where and when needed to the relationship; build and foster relationships with influencers and decision makers at the client * Anticipates customer needs and proactively identifies new opportunities within assigned accounts. * Develop and maintain comprehensive knowledge of our business, including products and services to field questions from the client side and to answer timely & accurately * Collaborate with internal teams to customize offerings and solutions, aligning with Health Plan/TPA Account needs and market demands - assemble internal resources to overcomes challenges. * Analyze and interpret current pharmacy and healthcare trends, competitor activities, and industry regulations to inform strategic decisions, provide proactive recommendations for plan management and enhance the company's positioning within the PBA Services segment * Lead, coach and support the Account Team on the effective positioning of the Capital Rx value proposition, our suite of Capital Rx Products and Solutions and JUDI capabilities available to our PBA clients * Partner with our Business Development, Underwriting Teams & Senior Account Executives to support our PBA Account level growth and retention efforts by providing with Capital Rx sales support and market differentiator positioning, including RFP support, Broker/Consultant engagement and Best & Final support for prospective, existing and new and client business development needs * Provide ongoing direction, coordination and coaching to the broader Account Team to align the Account Team understanding of the assigned client(s) business lines, strategies, key stakeholders & decision makers and priorities * Serve as the content expert for Health Plan/TPA clients & opportunities * Identify and help contribute to process improvement efforts * Be accountable & own the client end-to end, inclusive of service model deliverables, contractual negotiations, client escalations and PNL management. * All employees are responsible for adherence to the Capital Rx Code of Conduct including reporting of noncompliance. Required Qualifications: * Bachelor's or advanced degree in health administration, business, or relevant professional experience. Bachelor of Pharmacy (B.S. Pharmacy) or Doctor of Pharmacy (PharmD) degree from an accredited institution is a plus * Relevant professional experience for at least five (5) years in pharmacy - working within a health plan, managed care, or pharmacy benefits management (PBM) focused on Health Plans and Payer Commercial (Insured, Self-Funded, Exchange) and Government Program (Medicare & Medicaid) business lines. Health plan industry experience highly preferred * Market and operational knowledge of Medicare Part D, Medicaid and Health Exchange pharmacy is required along with experience in supporting highly regulated business lines * Track record of building trust in internal and external relationships * Solution-focused problem solving and client positioning skills * Exceptional written and verbal communication skills * Ability to work with and influence peers in a team effort; leading cross-functional initiatives, meeting deadlines, and executing on deliverables while building strong internal relationships * A decisive individual with sound technical skills, analytical ability, good judgement, and strong operational focus and detail-oriented perspective * Flexible, highly organized, and able to shift priorities easily and work independently to meet deadlines * Ability to effectively work with peers in a team effort * Proficient in Microsoft Office Suite with emphasis on Microsoft Excel and large data sets and other industry software programs * Ability to travel and present to small and large groups; travel is estimated to be up to 25% and be variable by season and business cycle Preferred Qualifications: • Experience working with clients who are subject to TDI (Texas Department of Insurance) rules and regulations #LI-BC1 This range represents the low and high end of the anticipated base salary range. The actual base salary will depend on several factors such as: experience, knowledge, skills, and location of the job. Remote, US Salary Range$129,600—$204,500 USDNew York, NY Salary Range$163,600—$204,500 USDDenver, CO Salary Range$150,000—$187,500 USD All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at___.

Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: • Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,, • Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Location: Remote (For Non-Local) or Hybrid (Local to NYC area) About Capital Rx: Capital Rx is a full-service pharmacy benefit manager (PBM) overseeing prescription benefit plans on behalf of employers, unions, and government entities in the commercial space and provides Pharmacy Benefit Administration (PBA) services to Health Plans and TPAs. Advancing our nation's electronic healthcare infrastructure to improve drug price visibility and patient outcomes, as a Certified B Corp, Capital Rx is executing its mission through the deployment of JUDI, the company's cloud-native enterprise health platform, and a Single-Ledger Model, which increases visibility and reduces variability in drug prices. JUDI connects every aspect of the pharmacy ecosystem in one efficient, scalable platform, servicing millions of members for Medicare, Medicaid, and commercial plans. Together with its clients, Capital Rx is reimagining the administration of pharmacy benefits and rebuilding trust in healthcare. Position Overview: The Account Executive/Strategic Account Executive - PBA Services is responsible for managing the planning, execution, growth & retention and client satisfaction of assigned clients in the Pharmacy Benefit Administration (PBA) market segment including Health Plans with multiple lines of businesses, Third Party Administrators (TPAs), commercial employer groups, and other Platform services. Additionally, this position will lead and collaborate through the broader Account Management team and with internal Capital Rx teams/departments as the client voice and advocate to ensure ongoing client satisfaction, retention, and to achieve client priorities and contractual obligations. This position acts as the quarterback and leader of the broader Account Management team who are aligned in support of our clients. This position reports to the Senior Director, PBA Client Services. Position Responsibilities: • Provide oversight and direction to the broader Account Management team with a focus on client satisfaction, trend management, client growth & retention, and regulatory compliance to meet client specific objectives, client priorities and service model deliverables, • Lead and develop the client relationship strategy and the strategic business planning process across the clients in your portfolio while incorporating other internal staff where and when needed to build and foster relationships with influencers and decision makers, • Maintain thorough knowledge and tracking of contractual obligations on assigned book of business, including financials, performance guarantees, terms, and reporting/compliance, • Manage and facilitate the Account renewal and contracting process with a focus on client retention and the client financial/PNL management, • Serve as the relationship lead on assigned book of business, incorporating other internal staff where and when needed to the relationship; build and foster relationships with influencers and decision makers at the client, • Anticipates customer needs and proactively identifies new opportunities within assigned accounts, • Develop and maintain comprehensive knowledge of our business, including products and services to field questions from the client side and to answer timely & accurately, • Collaborate with internal teams to customize offerings and solutions, aligning with Health Plan/TPA Account needs and market demands - assemble internal resources to overcomes challenges, • Analyze and interpret current pharmacy and healthcare trends, competitor activities, and industry regulations to inform strategic decisions, provide proactive recommendations for plan management and enhance the company's positioning within the PBA Services segment, • Lead, coach and support the Account Team on the effective positioning of the Capital Rx value proposition, our suite of Capital Rx Products and Solutions and JUDI capabilities available to our PBA clients, • Partner with our Business Development & Underwriting Teams to support our PBA Account level growth and retention efforts by providing Capital Rx sales support and market differentiator positioning, including RFP support, Broker/Consultant engagement and Best & Final support for prospective, existing and new and client business development needs, • Provide ongoing direction, coordination and coaching to the broader Account Team to align the Account Team understanding of the assigned client(s) business lines, strategies, key stakeholders & decision makers and priorities, • Serve as the content expert for Health Plan/TPA clients & opportunities, • Identify and help contribute to process improvement efforts, • Be accountable & own the client end-to end, inclusive of service model deliverables, contractual negotiations, client escalations and PNL management., • All employees are responsible for adherence to the Capital Rx Code of Conduct including reporting of noncompliance. Required Qualifications: • Bachelor's or advanced degree in health administration, business, or relevant professional experience. Bachelor of Pharmacy (B.S. Pharmacy) or Doctor of Pharmacy (PharmD) degree from an accredited institution is a plus, • Relevant professional experience for at least five (5) years in pharmacy - working within a health plan, managed care, or pharmacy benefits management (PBM) focused on Health Plans and Payer Commercial (Insured, Self-Funded, Exchange) and Government Program (Medicare & Medicaid) business lines. Health plan industry experience preferred, • Market and operational knowledge of Medicare Part D, Medicaid and Health Exchange pharmacy is a plus along with experience in supporting highly regulated business lines, • Track record of building trust in internal and external relationships, • Solution-focused problem solving and client positioning skills, • Exceptional written and verbal communication skills, • Ability to work with and influence peers in a team effort; leading cross-functional initiatives, meeting deadlines, and executing on deliverables while building strong internal relationships, • A decisive individual with sound leadership and technical skills, analytical ability, good judgement, and strong detail-oriented perspective, • Flexible, highly organized, and able to shift priorities easily and work independently to meet deadlines, • Ability to effectively work with peers in a team effort, • Proficient in Microsoft Office Suite with emphasis on Microsoft Excel and large data sets and other industry software programs Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at___.

At Scale, we develop reliable AI systems for the world's most important decisions. Scale's product marketing team is responsible for developing and executing strategies that drive awareness and adoption for Scale's offering. We understand our customers' needs and challenges and ensure that their voices are reflected in product development and messaging. We then partner closely with product, engineering, research, sales, comms, and the broader marketing team to create a cohesive customer experience across all our channels. This role sits at the center of Scale's GenAI data products, which power the world's leading AI labs. As one of the largest providers of high-quality AI training data, we've built our reputation on speed, quality, frontier research, and a growing suite of multimodal data capabilities. The market is evolving fast, and we're looking for a marketer who can go on offense to sharpen our narrative and build a playbook that earns the trust of the AI community. The ideal candidate combines strategic thinking with hands-on execution. You will: • Own positioning and messaging for Scale's GenAI data products, articulating our differentiation on data quality, delivery speed, and multimodal breadth in a way that resonates with AI researchers and technical buyers., • Lead the content and social strategy for ___' dedicated online presence, taking a research-native approach that earns attention and credibility from the AI community., • Build and maintain competitive intelligence and a sharp point of view on the data market, arming the team with differentiated positioning as the market evolves., • Partner with Scale Labs researchers to amplify published work - leaderboards, benchmarks, and research papers - and translate it into pipeline and demand generation for the GenAI business, • Develop go-to-market strategies for new data offerings and modalities, working closely with product and sales to drive awareness and build market momentum., • 5+ years of experience in product marketing, with a track record of marketing technical products to developer or research audiences., • Strong technical fluency and passion for AI. You can hold a credible conversation about AI/ML fundamentals, training, and the role of data quality in model performance., • Experience building social-native content and community strategies on platforms like X, with an instinct for what resonates with technical practitioners, • Excellent written communication and storytelling skills - you can make complex technical concepts compelling without oversimplifying them., • Familiarity with the AI training data market, or adjacent data and infrastructure spaces., • An existing network or relationships within the AI research community. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's ___ for additional information. We comply with the United States Department of Labor's Pay Transparency provision. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our ___ for additional information.

Scale AI's Public Sector business is growing quickly as government agencies adopt AI to support critical national security, defense, and public sector missions. We're looking for a hands-on Field Engineering Manager on the front lines leading a team of our field engineering efforts for our federal AI projects, having the opportunity to meaningfully impact millions of dollars in revenue by working closely with our largest public sector customers and ensuring that they become passionate, lifelong Scale customers. This role is ideal for someone who thrives in technical environments, enjoys managing teams while staying close to the code, and wants to work on meaningful problems that impact real world operations across the U.S. government. Field Engineers are software engineering generalists who enjoy working with clients directly, taking ambiguous requirements and issues, and quickly designing and building production-grade solutions in close collaboration with the Product, Engineering, and Delivery teams. Field Engineers are experts on Scale's products and codebase, and have general technical knowledge on GenAI systems, APIs, networking, and data engineering. Field Engineers are strong relationship builders, great project managers, and always fun to work with. You'll play a critical role in delivering technical solutions-all while helping your team grow and execute. You'll split your time between technical planning and execution (50%) and people management and team development (50%), leading a team of 6-8 engineers. You'll work cross-functionally with product, engineering, security, and delivery teams to ensure our engineering efforts meet complex federal compliance, security, and performance needs. Day to day: • 50% Field engineering - customer engagement, technical development and delivery, • Recruit a high-performing engineering team., • Drive engineering productivity. Provide guidance, mentorship, and technical leadership to a team of customer facing engineers working on Generative AI projects., • Collaborating with cross-functional teams to define, design, and execute strategic roadmap based on customer needs., • Work directly with customers to understand their problems and translate those into custom workflows within Scale's platform., • Be open to ~25% travel or relocation to a key customer geographic location., • Collaborate with cross-functional teams to define the vision for backend solutions, ensuring they meet the unique needs of government agencies operating in secure environments., • Implement end-to-end data integrations, syncing customer's data to Scale's platform and back., • Participate actively in customer engagements, working closely with stakeholders to understand requirements and deliver innovative solutions., • Lead end-to-end technical delivery of custom workflows from scoping to development to testing to implementation, • 5+ years of full-time engineering experience, post-graduation., • 2+ years of prior engineering management or equivalent experience and previously managed an engineering team., • Track record of success as a hybrid customer facing engineer, forward deployed software engineer, and ability to quickly adapt to different roles., • Prior experience developing with Python and JavaScript, or other modern software languages., • Cloud-Native Technologies: Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and experience in developing and deploying applications in a cloud-native environment. Understanding of containerization (e.g., Docker) and container orchestration (e.g., Kubernetes) is a plus., • Linux experience: Understanding of shell scripting, operating systems, etc., • Networking experience: Understanding of networking technologies, configuration (ports, protocols, etc) is a plus., • Data Engineering: Knowledge of ETL (Extract, Transform, Load) processes and experience in building data pipelines to integrate and process diverse data sources. Understanding of data modeling, data warehousing, and data governance principles., • Problem Solving: Strong analytical and problem-solving skills to understand complex challenges and devise effective solutions. Ability to think critically, identify root causes, and propose innovative approaches to overcome technical obstacles., • Understand unique DoD and USG constraints when it comes to technology. Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is:$273,700—$341,550 USD Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is:$238,050—$297,850 USDPlease reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of Washington DC, Texas, Colorado, Hawaii is:$213,900—$267,950 USD PLEASE NOTE:Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's ___ for additional information. We comply with the United States Department of Labor's Pay Transparency provision. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our ___ for additional information.

Scale AI is seeking a highly technical and strategic Staff / Senior Staff Machine Learning Engineer to act as the Tech Lead (TL) for our next generation of deep research agents for the Enterprise. This high-impact role will drive the technical direction and oversight for Deep Research Agent Development, translating cutting-edge research in Generative AI, Large Language Models (LLMs), and Agentic Frameworks into robust, scalable, and high-impact production systems that enhance enterprise operations, analytics, and core efficiency. The ideal candidate thrives in a fast-paced environment, has a passion for both deep technical work and mentoring, and is capable of setting a long-term technical strategy for a critical domain while maintaining a strong, hands-on delivery focus. Technical Leadership & Vision • Set the Technical Roadmap: Define and own the technical strategy, architecture, and roadmap for Deep Research Agents for the Enterprise, ensuring alignment with Scale AI's overall AI strategy and business goals., • Drive Breakthrough Research to Production: Lead the end-to-end development, from initial research to production deployment, to landing on customer impact, with a focus on integrating diverse data modalities., • Core Agent Capabilities Development:, • Advanced Knowledge Retrieval: Architect and implement state-of-the-art retrieval systems to ensure the agents provide accurate and comprehensive answers from public and proprietary data sources from enterprises., • Data analysis: Design and champion the development of data analysis agents that accurately translate complex natural language queries into executable SQL/code against diverse enterprise data schemas., • Multimodal Intelligence: Lead the integration of Multimodal AI capabilities to process and extract structured information from visual documents, tables, and forms, enriching the agent's knowledge base., • Architecture & Design: Design and champion highly scalable, reliable, and low-latency infrastructure and frameworks for building, orchestrating, and evaluating multi-agent systems at enterprise scale., • Lead and Mentor: Technically lead and mentor a team of Machine Learning Engineers and Research Scientists, fostering a culture of innovation, rigorous engineering, rapid iteration, and technical depth., • Recruiting & Growth: Partner with management to hire, onboard, and grow top-tier talent, helping to shape the long-term structure and capabilities of the team., • Cross-Functional Influence: Collaborate effectively with Product Managers, Data Scientists, and other engineering/science teams to translate ambiguous, high-level business problems into concrete, executable technical specifications and impactful agent solutions., • Bachelor's degree in Computer Science, Electrical Engineering, a related field, or equivalent practical experience., • 8+ years of experience in software development, with at least 6 years focused on Machine Learning, Deep Learning, or Applied Research in a production environment., • 2+ years of experience in a formal or informal Technical Leadership role (Team Lead, Tech Lead) with a focus on setting technical direction for a domain., • Deep expertise in Generative AI and Large Language Models (LLMs)., • Demonstrated experience designing, building, and deploying AI Agents or complex Agentic systems in production at scale., • Experience with large-scale distributed systems and real-time data processing., • Advanced degree (Master's or Ph.D.) in Computer Science, Machine Learning, or a related quantitative field., • Demonstrated experience designing and deploying production-grade Text-to-SQL systems, including handling complex schema linking and query optimization., • Practical experience with Multimodal AI, specifically integrating OCR and vision-language models for document intelligence and structured data extraction from images/forms., • Proven experience in one or more relevant deep research areas: Reinforcement Learning (RL), Reasoning and Planning, Agentic Systems., • Experience with vector databases and advanced retrieval techniques., • A track record of publishing research papers in top-tier ML/AI conferences (e.g., NeurIPS, ICML, ICLR, KDD)., • Excellent written and verbal communication skills, with the ability to articulate complex technical vision to executive stakeholders and technical peers. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's ___ for additional information. We comply with the United States Department of Labor's Pay Transparency provision. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our ___ for additional information.

Scale's Generative AI business is continuing to see tremendous growth and expansion. Engagement Managers (EMs) are the combination of externally customer-facing and internally operationally driven. In this role, you will be the primary owner of the customer relationship, managing ongoing projects and driving end-to-end engagements from new projects and pilots, owning the account execution, working cross-functionally to ensure Scale products and services are delivered consistently and on-time. Within Scale you represent the customer, aligning their objectives to how Scale's operations and product teams execute and deliver. The ideal candidate is organized, execution-focused, and thrives on managing complexity. Precision across tracking, documentation, quality alignment, and customer follow-through is what makes customers successful and builds the trust that earns Scale more work. You will be on the front lines of ensuring that these customers become passionate, lifelong Scale partners. • Own end-to-end execution and delivery for assigned customer projects, from kickoff through completion and quality feedback, • Manage customer communication, action items, and follow-ups across multiple concurrent projects, • Monitor delivery against SLAs, budget, and quality standards, proactively identifying risks and escalating blockers with proposed solutions, • Review, track and improve operational performances and be obsessed with continuous improvement, • Partner cross-functionally with operations and planning teams to improve delivery efficiency and drive better outcomes for customers, • 3 to 5 years of work experience, with experience in consulting, technical program management, or project coordination, • A track record of managing multiple concurrent workstreams with strong attention to detail and follow-through, • Experience in B2B client-facing roles where execution and delivery were core responsibilities, • An action-oriented mindset that balances creative problem solving with the scrappiness to ultimately deliver results, • A technical background (education or professional experience with CS, Engineering, Economics, Mathematics, or another STEM field), • Familiarity with model and AI training workflows About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's ___ for additional information. We comply with the United States Department of Labor's Pay Transparency provision. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our ___ for additional information.

At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. Our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins - big and small. Supported by operating principles of being strategy-led, ___-based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let's build what's next - together! Anaplan is looking for a Senior RSI Alliances Director. This role will be responsible for driving the success of a portfolio of SI partnerships and alliances in North America; collaborating with all internal and external partners to deliver sourced and co-sold partner revenue through the development of differentiated go-to-market motions, plays, while ensuring partner delivery readiness and capability development. The goal of this opportunity is to drive strategic growth and partner collaboration across all of Anaplan's functional domains (finance, supply chain, sales performance management and Human Resources) and implement programs to support the growth, drive GTM execution, and elevate customer value. Key Activities Include: • Drive the development of the multi-year partner business plan, including partner-specific goals, strategic solution offerings and apps, investments, talent & ecosystem development, marketing programs, and target accounts., • Work with GTM and product leadership to drive engagement and creation of Originated and Co-Sold Pipeline with SIs, • Selectively recruit, onboard and develop new SI partners, • Expand both ACV and Services Revenue at target accounts through focused attention, planning, and investment, • Drive market activation of current and future applications and plays with selected partners across offerings within target industry sectors and markets, • Provide oversight of the alliance, including review and approval of regional go-to-market strategy, stakeholder management, and business plan reviews, • Own all communication and activation across Anaplan and with the assigned partners to effectively enable the teams on the strategic go-to-market (GTM) plays, marketing campaigns, case studies, and offerings, • Lead overall stakeholder governance, relationship mapping, and collaboration across the Partner, Alliance team(s), Anaplan leadership, partner success, partner marketing, and customer success teams., • Continuously monitor and report on progress on business plan goals, risks, achievements, and other partner success KPIs., • Monitor and assess partner & territory performance by leveraging data and reporting tools weekly to identify performance opportunities and drive corrective action, • Collaborate with Partner Success to drive appropriate sales and technical training for partnership to ensure capability development, • Functions as extended member of the GTM & Product team, • Aligns with Industry Partner Sales Directors and associated industry sales leader on all partner-driven opportunities in the sector, providing deal alignment, guidance from initiation to closure in sales cycles and supports partners throughout the sales process Your qualifications, your influence • The successful candidate will have at least 5+ years in Partnerships, Alliances or other sales relates roles and bring a strong knowledge base and a basic understanding of partner, alliance, and channel go-to-market motions. Experience within the finance, supply chain or sales domain is highly preferred. Previous experience working in either sales, go-to-market functions, alliances, or consulting is critical., • Self-motivated, highly organized, detailed in your approach and collaborative in developing strategic plans, programs, and initiatives., • Individual must quickly establish relative credibility with Partners, principals & sales teams. They must inspire trust and be viewed as a business partner- capable of enabling, coaching, & supporting partners to position Anaplan in customer-facing engagements., • Communication is key to success. You will demonstrate your ability to listen, make recommendations, and influence direction when required. You will need to be a strategic problem solver with effective communication & interpersonal skills., • The successful candidate will be customer focused, achievement-driven, and possess an impressive executive demeanor. They will bring a true team orientation and collaborative approach and excellent presentation skills, including strong verbal and writing capabilities. We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren't just words on paper - this is what drives our innovation, it's how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation. Fraud Recruitment Disclaimer It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals. Anaplan does not: • Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.

As the leading data and evaluation partner for frontier AI companies, Scale is dedicated to advancing the evaluation and benchmarking of large language models (LLMs). We are building industry-leading LLM evals, setting new standards for model performance assessment. Our mission is to develop rigorous, scalable, and fair evaluation methodologies to drive the next generation of AI capabilities. Our Research teams work with the industry's leading AI labs to provide high quality data and accelerate progress in GenAI research. As the Tech Lead Manager of the LLM Evals Research team, you will lead a talented team of research scientists and research engineers focused on developing and implementing novel evaluation methodologies, metrics, and benchmarks to assess the capabilities and limitations of our cutting-edge LLMs. This role is critical for designing and executing a roadmap that defines best practices in data driven AI development and will accelerate the next generation of generative AI models in partnership with top foundational model labs. • Lead a team of highly effective research scientists and research engineers on LLM evals., • Conduct research on the effectiveness and limitations of existing LLM evaluation techniques., • Design and develop novel evaluation benchmarks for large language models, covering areas such as instruction following, factuality, robustness, and fairness., • Communicate, collaborate, and build relationships with clients and peer teams to facilitate cross-functional projects., • Collaborate with internal teams and external partners to refine metrics and create standardized evaluation protocols., • Implement scalable and reproducible evaluation pipelines using modern ML frameworks., • Publish research findings in top-tier AI conferences and contribute to open-source benchmarking initiatives., • Remain up-to-date on ongoing research in the team, help work through technical challenges, and be involved in design decisions, • Remain deeply involved in the research community, both understanding trends, and setting them, • Thrive in a high-energy, fast-paced startup environment and are ready to dedicate the time and effort needed to drive impactful results., • 5+ years of hands-on experience in large language model, NLP, and Transformer modeling, in the setting of both research and engineering development, • Experience and track of recording in landing major research impacts in a fast-paced environment, • Experience supporting and leading a team of research scientists and research engineers, • Excellent written and verbal communication skills, • Published research in areas of machine learning at major conferences (NeurIPS, ICML, ICLR, ACL, EMNLP, CVPR, etc.) and/or journals, • Previous experience in a customer facing role. Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is:$264,800—$331,000 USD PLEASE NOTE:Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's ___ for additional information. We comply with the United States Department of Labor's Pay Transparency provision. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our ___ for additional information.

Senior Machine Learning Engineer - Model Evaluations, Public Sector The Public Sector ML team at Scale deploys advanced AI systems-including LLMs, agentic models, and multimodal pipelines-into mission-critical government environments. We build evaluation frameworks that ensure these models operate reliably, safely, and effectively under real-world constraints. As an ML Engineer, you will design, implement, and scale automated evaluation pipelines that help customers trust and operationalize advanced AI systems across defense, intelligence, and federal missions. You will: • Develop and maintain automated evaluation pipelines for ML models across functional, performance, robustness, and safety metrics, including LLM-judge-based evaluations., • Design test datasets and benchmarks to measure generalization, bias, explainability, and failure modes., • Build evaluation frameworks for LLM agents, including infrastructure for scenario-based and environment-based testing., • Conduct comparative analyses of model architectures, training procedures, and evaluation outcomes., • Implement tools for continuous monitoring, regression testing, and quality assurance for ML systems., • Design and execute stress tests and red-teaming workflows to uncover vulnerabilities and edge cases., • Collaborate with operations teams and subject matter experts to produce high-quality evaluation datasets. Ideally you'd have: • Experience in computer vision, deep learning, reinforcement learning, or NLP in production settings., • Strong programming skills in Python; experience with TensorFlow or PyTorch., • Background in algorithms, data structures, and object-oriented programming., • Experience with LLM pipelines, simulation environments, or automated evaluation systems., • Graduate degree in CS, ML, or AI., • Cloud experience (AWS, GCP) and model deployment experience., • Experience with LLM evaluation, CV robustness, or RL validation., • Knowledge of interpretability, adversarial robustness, or AI safety frameworks., • Familiarity with ML evaluation frameworks and agentic model design. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's ___ for additional information. We comply with the United States Department of Labor's Pay Transparency provision. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our ___ for additional information.

Scale's Generative AI business is continuing to see tremendous growth and expansion. Engagement Managers (EMs) are the combination of externally customer-facing and internally operationally driven. In this role, you will operate at the center of Scale's most strategic customer relationships, serving as both a trusted operator and thought partner to the world's leading AI research teams. You are the frontline of Scale's contact with our Gen AI customers, working with and being an advocate for customer data leaders and engineering/operations teams. You have a strong interest in how high-quality data can positively influence Gen AI models. You work towards finding not just one-off solutions, but repeatable and scalable ways to ensure we continually deliver. The ideal candidate builds deep relationships with researchers and customer leads, navigates difficult conversations with confidence, and has a track record of earning new work through the quality of their execution and relationships. They are naturally empathetic and excel at building long-term relationships through diligent problem solving and thoughtful, strategic discussions. • Own a portfolio of complex, strategic projects with full accountability for delivery, quality, customer sentiment, and commercial outcomes, • Build and maintain deep, trust-based relationships with customer researchers and leads, serving as a thought partner throughout the project lifecycle, • Navigate difficult customer conversations around pricing, quality, and delivery expectations with confidence and clarity, • Identify and develop expansion opportunities through close customer engagement and a strong track record of execution, • 5+ years of work experience, with experience in consulting or as a technical product or program management role, • A proven track record in B2B client-facing roles, including building and expanding relationships and navigating complex customer dynamics, • Ability to understand the ML training lifecycle and discuss use cases meaningfully with technical customers, • A technical background (education or professional experience with CS, Engineering, Economics, Statistics, or another STEM field), • Graduate degree (PhD, MS) or research experience in a STEM field, • Experience at a frontier lab or company developing foundational models, or in a technical role at a high-growth AI company About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's ___ for additional information. We comply with the United States Department of Labor's Pay Transparency provision. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our ___ for additional information.

Role Overview: If you are a facilities and office services professional looking for an opportunity to showcase your superior customer service skills in a professional environment, then we would like to meet with you! The Facilities Assistant supports facilities operations and office services functions to ensure the effective and efficient delivery of services and maintenance of the office's physical space. This role responds to general facilities and office maintenance requests and has production-related duties. At Cornerstone Research, you will be part of a thriving, 1,000-strong team that spans nine offices, comprises more than 55 nationalities, and leads the industry in its commitment to develop team members across all levels. Inc. Magazine has recognized Cornerstone Research three times as a Best Workplace for its outstanding employee engagement, collaborative culture, and professional growth opportunities. You'll Love It Here If You: * Embrace learning and continuous improvement * Set and strive for a high bar of excellence * Believe that teamwork leads to success: ask us what it means to be #onefirmfirm! * Take pride in always doing your best work, even if it's harder or takes longer * Are passionate about what you do How You'll Help Our Team Succeed: * Respond and follow up appropriately to reports of facilities problems and portal/email requests. * Ensure orderliness and cleanliness in "public" areas including reception, conference rooms, restrooms, and kitchens. * Communicate janitorial service requests to the Associate Director, Facilities and Administration and spot clean carpet, walls, and glass doors as needed. * Assist in maintenance inspections of facilities for safety hazards and regulation requirements. * Sort, log, and distribute mail and deliver packages. * Assist with set up and clean up (including catering and tables) for meetings, receptions, and special events. * Assist with office moves and prepare workstations for new employees. * Assist with production requests including copying/assembling binders and documents and communicating to ensure deadlines are met. * Maintain facility related spreadsheets and databases as needed. What You'll Need to Be Successful: * 1+ years of directly related general office, facilities, or administrative experience. * Must be able to operate basic hand tools. * Ability to assemble office furniture and equipment. * Basic computer skills and working knowledge of MS Office required. * CPR and first aid certification a plus. * High School diploma or demonstrated equivalent combination of education, training, and experience. Cornerstone Research is offering a competitive market base salary for this position. The base salary range represents the low and high end of the salary range for this position in all eligible locations. This range may differ based on your geographic location and cost of living considerations. At Cornerstone Research, we believe compensation is more than just a base salary. We offer a competitive total compensation package that includes an annual performance bonus and comprehensive benefits such as flexible options for healthcare, paid time off, and retirement savings. Relocation assistance is not offered for this position. New York: $47,500.00 - $61,100.00 We're looking for passionate individuals who share our firm's core values and can bring varied perspectives and experiences to our team. #LI-ONSITE Who We Are: Cornerstone Research provides economic and financial analysis and expert testimony in all phases of commercial litigation and regulatory proceedings. We work with a broad network of testifying experts, including leaders from academia and industry, who are recognized for their depth of knowledge, accomplishments, and research. Our staff consultants contribute expertise in economics, finance, accounting, and marketing, as well as business acumen, familiarity with the litigation process, and a commitment to produce outstanding results. We're looking for passionate individuals who share our firm's core values and can bring varied perspectives and experiences to our team. The firm's uniquely collegial, supportive atmosphere makes Cornerstone Research a great place to work. We invest in our people in a host of ways, from providing meaningful learning and development opportunities to organizing memorable social events. To many, our culture and our people are the most exciting, enriching aspects of a Cornerstone Research career. Equal Employment Opportunity: Cornerstone Research provides Equal Employment Opportunities to all employees and applicants for employment without regard to legally protected categories, such as age, sex, gender, gender identity, race, color, creed/religious belief, medical condition, predisposing genetic characteristics or genetic information or testing, disability, marital status, pregnancy status, military status, veteran status, arrest or conviction record (except where permitted by law), sexual orientation, ethnic background, citizen status, ancestry, national origin, or any other consideration protected by federal, state or local law.

Senior Account Director - Banking (East) Location: Remote, USA - East Region Employment Type: Full-Time Compensation Range: $125,000.00 - $170,000.00 (range applies to US candidates only)+ Benefits/Variable Comp - Range may vary based on experience. Benefits Offered: Vision, Medical, Life, Dental, 401K Summary A Senior Account Director is responsible for driving new business growth within a defined territory. The role is focused on identifying, developing, and closing net-new customer opportunities, with a strategic emphasis on expanding OneStream's footprint into untapped markets and organizations. The Senior Account Director will take full ownership of pipeline generation and progression, leveraging a consultative, value-based sales approach to demonstrate how OneStream's SaaS platform addresses complex business needs. This role will be responsible for engaging C-level stakeholders, navigating enterprise sales cycles, and building strong, trust-based relationships with prospective clients. Success in this role requires a self-starter with exceptional prospecting capabilities, a deep understanding of the financial and operational challenges facing modern enterprises, and a passion for winning new business. The Senior Account Director will collaborate cross-functionally with Marketing, Pre-Sales, Business Development, and Strategic Alliances to maximize market reach and accelerate deal velocity. While some collaboration with existing accounts may occur, the primary focus of this role is new logo acquisition and revenue growth. The ideal candidate location is based in the East region (i.e. CT, ME, MA, NH, RI, VT, NJ, PA, NY, DE, MD, VA, and Washington D.C.). Please note, travel may be required up to 50% or more to meet sales objectives and company events. Primary Duties and Responsibilities • New Business Development: Drive new logo acquisition through strategic prospecting, outbound outreach, marketing leads, and partner referrals., • Account Expansion: Identify upsell and cross-sell opportunities by understanding evolving customer needs and aligning them with OneStream's solutions., • Pipeline Generation: Build and maintain a healthy pipeline through self-sourced efforts and collaboration with Customer Success, Business Development, Marketing, and Alliances., • Salesforce Hygiene: Maintain clean, accurate, and up-to-date Salesforce records to support data-driven decision making, forecast accuracy, and cross-functional alignment., • Sales Execution: Prepare and present tailored business cases, proposals, and SaaS agreements that align customer objectives with OneStream's value proposition., • Quota Achievement: Balance new business and existing account growth to meet or exceed sales targets., • Customer Partnership: Serve as a consultative partner, delivering insights and value that support long-term customer success and retention., • Value Communication: Clearly articulate OneStream's differentiators through compelling written, virtual, and in-person presentations., • Opportunity Management: Accurately track and forecast sales opportunities while ensuring timely knowledge transfer across internal teams and external stakeholders., • Needs Assessment: Conduct discovery sessions, research, and demos to assess and align OneStream offerings with client challenges., • Proposal Development: Create high-impact proposals and responses to client requests, supporting revenue growth, and strategic alignment., • Cross Functional Leadership: Contribute to key internal initiatives (e.g. sales enablement, process improvement and may deputise for the Sales Director as needed., • Mentorship & Sales Excellence: Lead by example through professional and collaborative selling, mentor team members on sales best practices, and support employee engagement initiatives. Required Education and Experience • 10+ years of B2B sales experience, with a strong focus on new business; high-potential candidates with less experience will also be considered., • Demonstrated success in consultative software sales focused within banking or financial services sector, navigating complex and regulated environments, engaging seniorlevel stakeholders, and aligning solutions to banking operational, regulatory, and financial priorities., • Proven track record of consistently exceeding quotas through net-new customer acquisition., • Demonstrated success in prospecting, pipeline generation, and closing complex deals., • Hunter mindset with ability to drive outbound efforts and convert leads from multiple channels., • Skilled at articulating solution value to senior stakeholders and navigating multi-threaded sales cycles., • Strong command of sales methodologies such as MEDDPICC or Challenger to manage complex sales cycles., • Strategic thinker with business acumen to align solutions with customer pain points and goals., • Comfortable operating independently in fast-paced, high-growth environments., • Experienced in collaborating with Marketing, Product, Business Development, and Pre-Sales to accelerate deal velocity. Preferred Education and Experience • University Degree or College Diploma in Sales, Business Administration, Marketing or a related field., • Prior sales experience in the SaaS industry, especially within the CPM / EPM industry or financial software space. Knowledge, Skills, and Abilities • Demonstrates a strategic mindset with a focus on long-term value creation., • Team first mindset., • High degree of ownership and autonomy., • Consistently driven by goals and measurable outcomes., • Maintains a strong customer-centric approach across all initiatives., • Possesses strong commercial acumen and sound business acumen to drive sustainable growth., • Proven ability to build and maintain trusted relationships with C-level executives and key stakeholders., • Adept at identifying, understanding, and proactively responding to evolving customer needs., • Highly flexible and adaptable, with the ability to navigate complex and changing environments. Travel • Travel may be required up to 50% or more to meet sales objectives and company events. Who We Are OneStream is how today's Finance teams can go beyond just reporting on the past and Take Finance Further by steering the business to the future. It's the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution. Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit ___. Why Join The OneStream Team • Transparency around corporate structure, salary, and benefits, • Core value of customer success, • Variety of project work (not industry specific), • Strong culture and camaraderie OneStream employees are passionate, hardworking individuals who go above and beyond to keep our customers happy and follow through on our mission statement. They consistently deliver the best and in turn, we make every effort to keep them cared for and happy. A sample of the benefits we provide are: • Excellent Medical Plan, • Dental & Vision Insurance, • Life Insurance, • Short & Long-Term Disability, • Vacation Time, • Paid Holidays, • Professional Development, • Retirement Plan All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship. OneStream is an Equal Opportunity Employer. #LI-PW1 #LI-REMOTE Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the ___ notice from the Department of Labor.

Scale AI is the data foundation for AI, helping organizations build and deploy reliable production AI applications. We partner with leading enterprises and government organizations to accelerate their AI initiatives through our data annotation platform, generative AI solutions, and enterprise AI capabilities. The General Agents team, part of Scale's Enterprise organization, builds robust general agents for customer use cases and applications. The team sits at the intersection of frontier agent development and real-world deployment, translating state-of-the-art reasoning and agentic capabilities into reliable, production-grade systems that drive real economic value. Our agents are scalable systems built around recurring enterprise problem domains, with a strong emphasis on generalization, extensibility, and deployment across many customers. As a Senior/Staff Machine Learning Engineer (MLE) on the General Agents team, you'll play a critical role in designing, building, and deploying production-ready AI agents that solve high-impact enterprise problems. You will work across the full agent lifecycle-from model and system design to evaluation, deployment, and iteration-bridging cutting-edge agentic techniques with the constraints and requirements of real customer environments. You will: • Design and implement end-to-end agent systems that combine LLM reasoning, tool use, memory, and control logic to solve recurring enterprise use cases., • Build scalable, reliable agent architectures that can be deployed across many customers with varying data, tools, and constraints., • Develop evaluation frameworks, datasets, environments, and metrics to measure agent performance, reliability, and business impact in production settings., • Collaborate closely with product managers, customers, data annotators, and other engineering teams to translate enterprise requirements into robust agent designs., • Productionize frontier agent techniques (e.g., planning, multi-step reasoning and tool-use, multi-agent patterns) into maintainable, observable systems., • Own deployment, monitoring, and iteration of agent systems, including failure analysis and continuous improvement based on real-world usage., • Contribute to technical direction and architectural decisions for general agent development best practices and methods, with increasing scope and leadership at the Staff level. Ideally you'd have: • 5+ years of experience building and deploying machine learning or AI systems for real-world, production use cases., • Strong engineering fundamentals, supported by a Bachelor's and/or Master's degree in Computer Science, Machine Learning, AI, or equivalent practical experience., • Deep understanding of modern LLMs, prompt-, context-, and system-level optimization, and agentic system design., • Proven proficiency in Python, including writing production-quality, testable, and maintainable code., • Experience building systems that integrate models with external tools, APIs, databases, and services., • Ability to operate in ambiguous problem spaces, balancing research-driven approaches with pragmatic product constraints., • Strong communication skills and comfort working in customer-facing or cross-functional environments. Nice-to-haves: • Hands-on experience building AI agents using modern generative AI stacks (OpenAI APIs, commercial or open-source LLMs)., • Experience with agent frameworks, orchestration layers, or workflow systems (e.g., tool calling, planners, multi-agent setups)., • Familiarity with evaluation, monitoring, and observability for LLM-powered systems in production., • Experience deploying ML systems in cloud environments and operating them at scale., • Experience fine-tuning or adapting foundation models using methods like supervised fine-tuning (SFT), reinforcement learning with verifiable rewards (RLVR), and low-rank adaptation (LoRA) to improve agent performance on domain-specific tasks. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's ___ for additional information. We comply with the United States Department of Labor's Pay Transparency provision. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our ___ for additional information.

At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. Our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins - big and small. Supported by operating principles of being strategy-led, ___-based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let's build what's next - together! ABOUT THE ROLE This role sits within Anaplan's IT Customer Experience organization and is focused on transforming how Anaplanemployeeswork. You will design, build, and scale AI tools, agents, and capabilities that drive productivity, smarter decision-making, and operational efficiency across our global workforce. Anaplan is building its Enterprise AI Center of Excellence (COE) - a one-stop shop for all internal AI at Anaplan - and is looking for an AI Principal Architect to lead it from a technical standpoint. This is a senior, newly created role at the intersection of hands-on enterprise AI engineering, internal system architecture, technical leadership, and workforce enablement. The AI Principal Architect will own the technical vision for Anaplan's internal AI - designing the reference architecture for LLMs, agentic AI, and Gemini Enterprise; setting engineering standards; evaluating emerging platforms; and ensuring every employee-facing initiative is built with rigor, scalability, and responsible design. This role carries a hybrid profile: deep individual technical contribution combined with team leadership influence. You will mentor engineers, guide architectural decisions, serve as the primary technical escalation point, and contribute a forward-looking perspective to the 2-3 yearAI technology roadmap - without necessarily holding formal management authority over all contributors. You will report directly to the Director, IT Customer Experience, who co-leads the Enterprise AI COE alongside the Financial Flexibility Lead and a GTM Champion as a 3-in-a-box. You will collaborate closely with Technical/Engineering teams (dotted-line, foragent development and delivery) and the Transformation & Financial Flexibility team (toidentifyAI-driven cost-saving opportunities). KEY RESPONSIBILITIES Reference Architecture & Enterprise AI Engineering • Own and publish the reference architecture for Anaplan's internal AI - covering LLMs, agentic AI frameworks, Gemini Enterprise integrations, and data pipelines., • Architect end-to-end internal enterprise AI solutions designed for the scale, security, and reliability requirements of a global workforce., • Set and enforce AI engineering standards, coding practices, code review processes, and technical guardrails across all internal AI projects., • Lead hands-on technical design reviews and guide implementation decisions from intake through production deployment., • Evaluate, select, and onboard new enterprise AI platforms and tools - providing technical recommendations grounded in internal workforce needs., • Design the LLM abstraction layer and multi-model strategy tooptimizecost, performance, and flexibility., • Define andmaintaintechnical evaluation criteria for the AI intake process - assessing feasibility,buildcomplexity, security risk, and integration requirements for employee-facing tools., • Ensure all internal AI initiativespassengineering, security, compliance, and responsible AI review before development begins., • Maintain enterprise AI technical policies, engineering standards, and responsible AI guardrails in partnership with Security and Compliance., • Translate approved internal use cases into clear technical specifications and hand off to engineering teams with full architectural context., • Define enterprise AI data layer and integration architecture across core systems (Salesforce, ServiceNow, Gainsight, Workday)., • Integrate with ServiceNow AI Control Tower to track all AI use cases, agents, and realized business value., • Implement human-in-the-loop, explainability, and auditability frameworks for all decision-impacting AI systems., • Partner with Finance to define and measure AI-driven ROI, ensuring alignment with enterprise value targets., • Provide technical direction, coaching, and mentorship to engineers across the AI Governance & Enablement and AI Operations & Insights teams., • Serve as the primary technical escalation point for complex internal AI delivery challenges and architecture decisions., • Partner with Technical/Engineering teams (dotted-line) on agent architecture, build quality, and delivery timelines., • Help define the technical bar for AI team hiring and contribute to onboarding and skills development programs., • Oversee the technical deployment and operationalization of AI agents and solutions, ensuring production readiness and stability for Anaplan employees., • Drive Gemini Enterprise adoption and lead AI Friday sessions with genuine technical depth., • Build andmaintainengineering dashboards tracking internal AI system performance, adoption rates, and ROI metrics., • Research and prototype emerging AI/ML techniques, large language models, agent frameworks, and enterprise tooling toidentifyinternal productivity and cost-saving opportunities., • Design and lead proof-of-concept pilots thatvalidatenovel internal use cases beforecommitting tofull engineering investment., • Build andmaintainthe AI innovation pipeline - a living backlog of high-potential experiments., • Work hand in hand with the Transformation & Financial Flexibility team toidentifyand technicallyvalidateAI-driven cost-saving opportunities in Anaplan's internal operations., • Act as technical advisor and AI subject matter expert to business unitsidentifyinginternal AI use cases., • Support the 3-in-a-box COE co-leadership (IT, Finance, GTM) with technical analysis, architecture reviews, and feasibility assessments., • 7+ years of software or AI/ML engineering experience, with at least 3 years in a technical lead, staff engineer, or principal-level role - ideally with exposure to enterprise IT or internal tooling environments., • Deep hands-onexpertiseacross the AI/ML stack: LLMs, retrieval-augmented generation (RAG), agent frameworks, orMLOpspipelines - with experience in enterprise or workforce deployment contexts., • Proven experience architecting and deploying enterprise-scale internal AI systems from design through production, including reliability, observability, and performance engineering., • Proficiencyin Python and enterprise cloud AI platforms (GCP Vertex AI, Azure AI, or AWS SageMaker) and AI orchestration tooling., • Hands-on experience with Google Workspace AI and Gemini Enterprise, or equivalent enterprise AI platforms (e.g., Microsoft Copilot, OpenAI Enterprise)., • Demonstrated ability toprovidetechnical leadership, mentorship, and architectural guidance to engineering teams without formal management authority., • Ability to manage competing priorities, dependencies, and delivery timelines across multiple workstreams., • Strong business acumen and communication skills - able to translate complex enterprise AI/ML concepts into business value narratives for C-level audiences., • Experience with AI governance frameworks, responsible AI principles, or enterprise AI policy and risk management for internal deployments., • Familiarity with ServiceNow or similar ITSM platforms and integration patterns., • Background in enterprise change management, internal AI enablement, or large-scale digital transformation programs., • Experience working with cross-functional finance or business transformation teams on AI-driven cost optimization., • Prior experience in an internal IT or enterprise technology function at a high-growth SaaS company. We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren't just words on paper - this is what drives our innovation, it's how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation. Fraud Recruitment Disclaimer It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals. Anaplan does not: • Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.

IonQ is developing the world's most powerful full-stack quantum computer based on trapped-ion technology. We are pushing past the limits of classical physics and current supercomputing technology to unlock a new era of computing. Quantum computing has the potential to impact every area of human society for the better. IonQ’s computers will soon redefine industries like medicine, materials science, finance, artificial intelligence, machine learning, cryptography, and more. IonQ is at the forefront of this technological revolution. We are looking for a Customer Success Director to join a dynamic, cross-functional team dedicated to driving IonQ’s mission of delivering exceptional experiences for our customers. In this role, you will play a key part in ensuring customers unlock the full value of our platform. You will onboard and develop new users of IonQ’s quantum computers by aligning our offerings with their priorities. You’ll guide them in gaining an understanding of the world’s leading quantum solutions. You will support our customers Responsibilities: • Collaborate directly with global clients who are defining and solving real-world challenges using IonQ's trapped-ion quantum computers., • Understand customer technical needs and remove barriers to product adoption, enhance customer loyalty and retention, and boost satisfaction, while actively minimizing churn., • Expand IonQ’s user base by identifying real-world challenges for industry customers and creating workshops, challenges, and curricula that empower them to learn and apply quantum computing to drive value for their businesses., • Define new service offerings based on customer feedback and IonQ’s strategic business goals. Drive the successful execution and operation of these offerings., • Gain a deep understanding of our hardware and software capabilities to assist customers in optimizing performance., • Represent IonQ on standards bodies, government committees, quantum working groups, industry panels, and other relevant forums as needed., • Collaborate with Product Management, Product Marketing, Sales, and Engineering teams to provide valuable customer insights on product functionality, documentation, and educational materials., • Leverage Project/Program management skills to oversee multiple, interconnected projects and initiatives, aligning them with strategic organizational goals You’d be a good fit with: • Masters or PhD in Physics, Computer Science, Machine Learning, Operations Research, or a related STEM field, • 5+ years of experience in technical customer-facing roles or equivalent, with a proven track record of performance and goal achievement, • 3+ years of experience with creating customer facing content such as training material, success plans, playbooks, workflows, • Hands on experience with Python and quantum frameworks such as Qiskit, Cirq, PennyLane, or other quantum computing SDK, • Working knowledge of Jupyter Notebook, Google Colab, or similar platforms, • Strong understanding of key concepts and mathematical techniques relevant to quantum computing, including linear algebra and probability, • Exceptional technical and executive presentation skills, with the ability to influence and inspire audiences ranging from researchers and end-users to C-suite executives, all with varying levels of quantum knowledge, • Proven ability to teach complex topics to diverse audiences, tailoring curricula to customer needs, including large lectures, smaller study sessions, and one-on-one mentoring, • Demonstrated success in working collaboratively within a team environment You’d be a great fit with: • In-depth knowledge of the strengths and weaknesses of various quantum computing hardware platforms, with a solid understanding of quantum hardware-software dependencies, • Demonstrated experience in quantum information science, • Familiarity with subscription-based and renewal business models, • Experience in creating business strategies, guidelines, and objectives, and implementing them with data-driven reports Location: This position can work onsite or hybrid from one of our offices (College Park, MD, Bothell, WA) or fully remote in the US or Canada. Travel: Up to 30% Job ID: 1341 The approximate base salary range for this position is $221,925 - $290,558. The total compensation package includes base, bonus, and equity. Compensation will vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Posted base salary figures are subject to change as new market data becomes available. Beyond base salary, total compensation includes a variable bonus and equity component and a range of benefit options found on our career site at ___. Details of participation in these benefit plans will be provided when a candidate receives an offer of employment. Our US benefits include comprehensive medical, dental, and vision plans, matching 401K, unlimited PTO and paid holidays, parental/adoption leave, legal insurance, a home internet stipend, and pet insurance! IonQ's HQ is located in College Park, Maryland, just outside of Washington DC. We are actively building out our recently opened manufacturing and production facility in Bothell, WA (near Seattle). Depending on the position, you may be required to be near one of our offices in College Park, Seattle, Toronto, Canada, and Basel, Switzerland. However, IonQ will expand into additional domestic and international geographies, so don’t let this stop you from applying! At IonQ, we believe in fair treatment, access, opportunity, and advancement for all while striving to identify and eliminate barriers. We empower employees to thrive by fostering a culture of autonomy, productivity, and respect. We are dedicated to creating an environment where individuals can feel welcomed, respected, supported, and valued. We are committed to equity and justice. We welcome different voices and viewpoints and do not discriminate on the basis of race, religion, ancestry, physical and/or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, transgender status, age, sexual orientation, military or veteran status, or any other basis protected by law. We are proud to be an Equal Employment Opportunity employer. US Technical Jobs. The position you are applying for will require access to technology that is subject to U.S. export control and government contract restrictions. Employment with IonQ is contingent on either verifying “U.S. Person” (e.g., U.S. citizen, U.S. national, U.S. permanent resident, or lawfully admitted into the U.S. as a refugee or granted asylum) status for export controls and government contracts work, obtaining any necessary license, and/or confirming the availability of a license exception under U.S. export controls. Please note that in the absence of confirming you are a U.S. Person for export control and government contracts work purposes, IonQ may choose not to apply for a license or decline to use a license exception (if available) for you to access export-controlled technology that may require authorization, and similarly, you may not qualify for government contracts work that requires U.S. Persons, and IonQ may decline to proceed with your application on those bases alone. Accordingly, we will have some additional questions regarding your immigration status that will be used for export control and compliance purposes, and the answers will be reviewed by compliance personnel to ensure compliance with federal law. US Non-Technical Jobs. Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Accordingly, we will have some additional questions regarding your immigration status that will be used for export control and compliance purposes, and the answers will be reviewed by compliance personnel to ensure compliance with federal law. If you are interested in being a part of our team and mission, we encourage you to apply!

Join us to Improve Health Equity for 5 Million People! With 20 million patients reached since 2013, CareMessage is the only patient engagement solution proven to improve health equity at scale. The team, many with lived experiences in these communities, leverages a nonprofit model to reinvest revenue into impact. CareMessage is the partner of choice for organizations committed to advancing health equity. Who We're Looking ForWe are looking to hire a Software Engineer II, Integrations (L2) who will deliver scoped integration work that connects external systems to our platform in a reliable, maintainable, and secure way. You will work hands-on building and maintaining API-to-API integrations, direct database connections (Epic Kit and Caboodle, Clarity, etc.), and FHIR and HL7-based workflows with leading EHRs. This is an execution-focused role where you will be productive independently on defined tasks while collaborating closely with senior engineers for design guidance, prioritization, and escalation.This is a highly cross-functional role. You'll work closely with Product, Customer Success, and Engineering to understand integration requirements and implementation details, with customer interaction as needed and typically in partnership with senior engineers. You will report to the Director of Engineering and play a key role in expanding our integration capabilities as we scale. Who You AreYou are an accomplished engineer who thrives in dynamic, fully distributed environments. You bring a strong foundation in software engineering fundamentals and take pride in developing high-quality integrations that are secure, reliable, and maintainable. You are energized by the challenge of connecting complex healthcare systems and translating technical requirements into working solutions.You are curious, detail-oriented, and highly proactive. You are comfortable navigating EHR integration nuances, understanding data models, and working across API protocols to deliver work that meets both technical standards and customer needs. You thrive when collaborating across teams and take a partnership-first approach, leaning on senior engineers for guidance while driving your own work forward with increasing independence.You're excited about operating in a mission-driven, fast-moving environment and have a passion for leveraging your technical skills to develop new solutions for our customers. Most importantly, you share our commitment to advancing health equity for low-income populations and take pride in contributing to that mission through the integrations you build. • Minimum 3 years of hands-on software engineering experience with JavaScript and one other programming language, • Minimum 3 years experience building, maintaining, and scaling backend systems, APIs, and services, • Solid fundamentals of computer programming, including a good understanding of software development lifecycle, coding best practices, design patterns, object-oriented architecture, etc., • A commitment to supporting and fostering diversity and inclusion (We have a global team and you will regularly collaborate with people from a variety of walks of life.), • This role requires the candidate to reside within the United States of America, • Demonstrate autonomy by independently executing defined work, taking ownership of longer term initiatives, and consistently following through on commitments., • Growth-oriented mindset, • Outstanding written and verbal communication skills, especially in a fully remote environment, • Excellent ability to collaborate with technical and non-technical partners to support discovery, development, and testing phases of integration projects, • Experience working in teams where automated tests are an expected part of development, including writing and maintaining tests alongside production code, • Strong experience working remotely, • 3 years experience of developing healthcare integrations leveraging common interoperability standards (FHIR and HL7), • Experience working with mainstream EHR vendors such as Epic, eClinicalWorks, AthenaHealth, NextGen, etc., • Experience with our tech stack: JavaScript/TypeScript, Ruby on Rails, Postgres, Google Cloud Platform, • Experience with Mirth and/or Rhapsody Integration Engine (we use Rhapsody), • Experience working closely with data teams, leveraging healthcare data and foundational data science concepts, • Developing a growing understanding of our company objectives and technical strategy, you will work with the integrations team to deliver effective solutions for safety-net healthcare providers, • You will communicate with customers, partners, and other external technical resources to understand the integration requirements and implementation details of those workflows and design effective solutions, • You will help design, build, and maintain integrations in Rhapsody following engineering best practices, • Working with other team members you will contribute to the development and evolution of scalable healthcare integration architecture, • You will provide technical training and documentation for integrations you develop to assure capabilities for support teams to monitor and troubleshoot integrations, and you will assist in measuring impact of live integrations, • You will work closely with Product teams to understand requirements and contribute technical input during solution definition, including participation in Product Requirements Documents (PRDs) when appropriate, • You will help improve the team over time through essential team rituals, such as Kickoffs, Retrospectives, and Technical Debt Reviews, • You will contribute to the team by participating in On-Call (PagerDuty) activities, • Have a working familiarity with CareMessage’s features and the API, • Understand the Rhapsody Development Environment and our Software Development Lifecycle, • Learn and follow CareMessage’s integration engineering standards, coding best practices and development processes, • Establish rapport with engineers on the team through Wiki contributions, 1:1 conversations, and Team Rituals, • Be self-sufficient in completing assigned tasks and have delivered integration work with meaningful impact, • Gain a strong understanding of our technical environment and identify areas for growth in our processes, systems and tooling, • Understand our Company Objectives and Key Results and be able to articulate how Integrations directly impact them, • Be noted as a valuable technical resource by your peers and manager having developed strong trust and rapport with them, • Have ownership of assigned portions of multiple integration projects from implementation through production support, with guidance from senior engineers

SUMMARY OF RESPONSIBILITIES The Client Manager is responsible for managing the revenue cycle processes for physician practices and ambulatory surgical centers. The Client Manager will analyze the financial health on a monthly basis to identify reimbursement trends, patterns of denials, and develop an intimate understanding of the factors that are contributing to the financial performance. ESSENTIAL FUNCTIONS • The Client Manager is responsible for the coordination of the Revenue Cycle Department, which includes billing and collection activities., • Responsible for overseeing eligibility, pre-authorization, time of service collections of co-pays and deductibles, coding of services, and reporting., • Reviews, revises, and/or implements policies and procedures within the department to ensure that best practices are followed in both the billing and collections functions, while remaining in compliance with federal/state laws, rules, and regulations as well as third party contracts., • Oversight of charge entry, claim submission, payment posting, denials management, bad debt and collections, appeals processing, credit balance resolution, and accounts receivable management. This includes being responsible for monitoring the productivity of all staff members- in person and those who work remotely., • Generates billing and collections data that supports finance and business operations and produces pricing and coding feedback that will optimize reimbursement., • Provides strategic guidance and analysis of the revenue cycle service line., • Reviews, designs, and implements processes surrounding third party payer relationships, collections, and other financial analyses to ensure clinical revenue cycle is effective and properly utilized., • Ensures all billing and collection practices are appropriate and align with payer policies and guidelines., • Identifies payer trends and reimbursement issues that can negatively impact the revenue cycle., • Utilizes data analysis, report writing and electronic data retrieval skills to extract, compile and present clear and concise information., • Maintains an understanding of coding rules and guidelines; utilizes coding and claims processing knowledge and resources to identify possible risks and revenue opportunities related to coding., • Collaborates with the Company’s external CPAs and Chief Legal Officer to ensure compliance with regulatory requirements., • Identify and correct workflow issues to help optimize revenue., • Works with Director of Practice Management and ASC Administrator regarding any front desk or clinical workflow issues that may impede revenue cycle., • Works with collection vendors on accounts that are deemed delinquent., • Monitors A/R to include oversight of days in A/R, gross billings, gross collections, net revenue, percent of collections to net revenue, monitoring and management of denial rates and denial categories related to activity., • Develop metrics and benchmarks for billing and accounts receivable., • Oversees and directs the creation and continual improvement of departmental procedures and best practice tools for billing, reimbursement, and collections., • Responsible for departmental specific training of employees; planning, assigning, and directing work; appraising performance; disciplining employees; addressing complaints and resolving problems., • Adheres to professional standards, company policies and procedures, and federal, state, and local laws and regulations., • Works to reduce charge holding, rejections, missing information, and denials reports., • Prepares billing reports summarizing billings, adjustments, and revenues received., • Evaluates clients billing needs., • Responsible for creating and educating clients on best practice workflow., • Responsible for data base setup content in the software to ensure best billing practices workflow., • Responsible for coordinating all practice billing activities with physician practice and RCM billing teams., • Works closely with the Implementation Team assigned to ensure proper system build and billing set up., • Responsible for processing clearing house enrollment and assisting the physician practice to set up EFTs as desired., • Ensures that the client’s system is set up correctly and trains staff on PrognoCIS software based on their workflow using billing best practices., • Responsible for daily tracking of operational elements of physician practice to include encounters (open/closed), timely claims processing, accurate payment posting, monitoring of un-posted payments, billing questions, clearinghouse reports, weekly go-live follow up., • Establishes and maintains working relationships with physician practice., • Makes workflow recommendations to both customer and internal RCM team to improve back-office operation., • Responsible for denial management process and reporting for assigned practices., • Responsible for accounts receivable process and reporting for assigned practices., • Creates Month End Reporting and submission to provider practices., • Responsible for researching, documenting, and training billing teams on specific insurance, coding, and documentation requirements. CORE COMPETENCIES • Excellent oral, written, interpersonal, communication and presentation skills., • Ability to communicate effectively in a variety of settings and with a wide variety of people and different organization levels., • Highly organized with the desire and ability to effectively track projects from start to finish., • Must be able to manage multiple projects simultaneously., • Ability to work in a team environment as well as independently and with little to no supervision., • Demonstrate consistent reliability, integrity, and dependability., • Setting and achieving high goals and standards of performance., • Strong eye for detail, accurately inputting data., • Knowledge of Medicare, Medicaid, commercial paper and electronic claims processing., • Knowledge of ICD, CPT, HCPC coding, ability to read EOBs, familiarity with HIPAA rules. REQUIRED EDUCATION, EXPERIENCE, AND/OR CERTIFICATIONS • Minimum 3-5 years medical billing experience., • Certified Professional Coder., • Family Practice experience required., • Pain Management Experience is a plus., • ASC billing is a plus., • Experience in eligibility verification, ERA, familiarity with HIPAA rules., • Knowledge of billing workflow., • Ability to work in a fast-paced work environment., • Sound analytical and problem – solving skills., • Ability to make decisions and work independently., • Basic computer skills and familiarity with Microsoft Office Tools.

As one of the first pioneers of earned wage access, our passion at EarnIn is building products that deliver real-time financial flexibility for those with the unique needs of living paycheck to paycheck. Our community members access their earnings as they earn them, with options to spend, save, and grow their money without mandatory fees, interest rates, or credit checks. We’re fortunate to have an incredibly experienced leadership team, combined with world-class funding partners like A16Z, Matrix Partners, DST, Ribbit Capital, and a very healthy core business with a tremendous runway. We’re growing fast and are excited to continue bringing world-class talent onboard to help shape the next chapter of our growth journey. Position Summary We are seeking an experienced Director of Accounting Operations to lead and oversee our accounting operations team. This role is critical to ensuring the accuracy, efficiency, and compliance of our financial processes as we scale. The ideal candidate will bring strategic leadership, process improvement expertise, and the ability to drive operational excellence across payroll, accounts payable (AP) and procurement, expense management, and financial systems. This position is open to both remote and hybrid applicants. For those based in Mountain View, this role will require in-office work 2-3 days a week. The US base salary range for this full-time position is $200,000 - $245,000+ equity + benefits. Our salary ranges are determined by role, level, and location. • Leadership & Team Management, • Lead, mentor, and develop a high-performing accounting operations team, including payroll, accounts payable, and financial systems., • Establish and monitor KPIs to assess team performance and ensure alignment with department and company goals., • Sets strategy and execution plan for department to achieve mid-term team results (> 3 mos). Defines strategy for the team in alignment with stakeholders, company-wide priorities and customer needs., • Operational Excellence, • Oversee the monthly close process, ensuring accurate and timely reconciliations of key accounts., • Optimize workflows and processes to improve efficiency, reduce manual effort, and mitigate risk., • Implement and maintain robust internal controls to ensure compliance with SOX and other regulatory requirements., • Financial Systems & Technology, • Drive the effective use of technology, including ERP systems (e.g., NetSuite), expense management tools (e.g., Expensify, Brex), and payroll platforms., • Collaborate with IT and finance teams to evaluate, implement, and integrate new systems as needed to support scaling operations., • Process Improvements, • Identify and lead initiatives to automate manual processes in payroll, AP, and expense management., • Develop and document policies, procedures, and best practices to support scalability and readiness for public company reporting., • Compliance & Reporting, • Ensure compliance with GAAP, tax regulations, and other relevant financial reporting standards., • Partner with the technical accounting team and external advisors to prepare for IPO readiness, focusing on operational processes and controls., • Collaboration, • Partner with treasury, tax, and other stakeholders to align accounting operations with overall company objectives., • Support internal and external audits, addressing operational accounting inquiries and ensuring timely resolution of findings., • Bachelor’s degree in Accounting, Finance, or a related field (CPA preferred)., • 10+ years of progressive experience in accounting operations, with at least 5 years in leadership roles., • Strong understanding of GAAP, financial controls, and accounting operations best practices., • Experience with ERP systems (NetSuite preferred) and tools like Expensify, Ramp, or Brex., • Proven ability to lead process improvements, implement controls, and drive efficiency in a scaling environment., • Exceptional communication and interpersonal skills, with the ability to influence and collaborate across teams., • Experience preparing for IPO or operating in a public company environment is a plus. #LI-Remote At EarnIn, we believe that the best way to build a financial system that works for everyday people is by hiring a team that represents our diverse community. Our team is diverse not only in background and experience but also in perspective. We celebrate our diversity and strive to create a culture of belonging. EarnIn does not unlawfully discriminate based on race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, gender expression, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, registered domestic partner status, sexual orientation, genetic information, or any other basis protected by local, state, or federal laws. EarnIn is an E-Verify participant. EarnIn does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or HR team.

About Care Access Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow. With programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all. To learn more about Care Access, visit ___. The Director of Financial Operations is a strategic and operational leadership role responsible for overseeing and optimizing the core financial processes that drive organizational performance. This position leads all aspects of financial operations, including Accounts Payable (AP), Accounts Receivable (AR), and Revenue Operations, ensuring alignment with business objectives, regulatory compliance, and financial integrity. The Director partners closely with executive leadership, finance and accounting teams, and cross-functional stakeholders to deliver robust financial systems, data-driven insights, and scalable operational excellence. • Oversee and Optimize Financial Transactional Operations (AP, AR, Revenue), • Oversee the full lifecycle of AP, AR, and Revenue processes to ensure accurate billing, timely collections, proper disbursements, and compliant revenue recognition., • Drive efficiency and accuracy across invoicing, collections, payment processing, and revenue workflows through system enhancements and policy enforcement., • Drive Process Improvement and Financial Automation, • Lead initiatives to streamline financial operations using ERP tools and automation, reducing manual effort and minimizing errors., • Identify and implement best practices to improve workflow efficiency and scalability across transactional functions., • Manage and Enhance Financial Systems and Reporting, • Manage and optimize financial systems to support real-time visibility and robust reporting on operational performance and cash flow., • Ensure accurate data capture and financial integration across systems to support month-end close and audits., • Lead and Develop the Financial Operations Team, • Build, lead, and mentor a team of financial operations professionals with clear goals, accountability, and career development pathways., • Foster a culture of collaboration, ownership, and continuous improvement within the team., • Collaborate Across Functions to Align Financial Process, • Serve as the key liaison between Finance and departments such as Sales, Legal, Supply Chain, and Operations to align financial processes with business activities., • Partner with Accounting and FP&A teams to ensure seamless integration between operational finance and broader financial planningEnsure adherence to regulatory standards, internal controls, and audit requirements across all financial operations., • Optimize cash flow by improving collections, managing vendor payments, and maintaining liquidity., • Provide insights to support budgeting, forecasting, and financial planning efforts., • Partner with cross-functional stakeholders to support and enhance the end-to-end vendor management process, including onboarding, compliance, data integrity, and issue resolution., • Ensure adherence to regulatory standards, internal controls, and audit requirements across all financial operations., • Optimize cash flow by improving collections, managing vendor payments, and maintaining liquidity., • Provide insights to support budgeting, forecasting, and financial planning efforts., • Partner with cross-functional stakeholders to support and enhance the end-to-end vendor management process, including onboarding, compliance, data integrity, and issue resolution., • Financial Operations Expertise, • Deep understanding of Accounts Payable (AP), Accounts Receivable (AR), and Revenue Operations, including billing, collections, disbursements, and revenue recognition principles., • Proven experience designing and managing scalable financial workflows, including process documentation, internal controls, and compliance protocols., • Operational Systems and Automation, • Proficient in leveraging ERP platforms (e.g., NetSuite, SAP, Oracle) to drive operational efficiency, reporting, and integration across departments., • Familiarity with financial automation tools, billing systems, and workflow platforms to improve accuracy, reduce manual tasks, and support growth., • Cash Flow and Working Capital Management, • Strong command of cash flow forecasting, working capital optimization, and best practices for managing payment cycles and collections., • Ability to balance liquidity needs with operational demands and vendor/customer relationship considerations, • Leadership and People Management, • Demonstrated success in building and leading high-performing teams, with a focus on empowerment, accountability, and professional growth., • Skilled in resource planning, goal setting, and performance management to drive alignment and efficiency., • Cross-Functional Collaboration, • Strong ability to partner with internal teams including Sales, Procurement, Legal, and Accounting to ensure financial operations are aligned with business goals and contractual obligations., • Experienced in leading cross-functional initiatives that require operational insight, change management, and clear communication., • Analytical and Process-Oriented Thinking, • Exceptional analytical skills to assess financial performance, identify trends, and make data-driven decisions., • Process-minded with a passion for continuous improvement, capable of identifying operational bottlenecks and implementing sustainable solutions., • Communication and Influence, • Excellent communication skills, with the ability to present operational insights to executive leadership and articulate complex processes clearly to non-financial stakeholders., • Strong business acumen and the ability to influence strategic decisions by translating operational metrics into organizational impact. Certifications/Licenses, Education, and Experience • Certified Public Accountant (CPA) preferred, candidates with significant experience in financial operations leadership will be considered without certification., • Required:, • Bachelor’s degree in Finance, Accounting, Business Administration, or a related field., • Minimum of 8 years of progressive experience in financial operations, including 3–5 years in a leadership role overseeing Accounts Payable (AP), Accounts Receivable (AR), and/or Revenue Operations., • Demonstrated expertise in managing transactional finance functions, including billing, collections, cash application, AP, and AR., • Strong understanding of financial operations processes, internal controls, compliance requirements, and policy implementation., • Hands-on experience with ERP systems such as NetSuite, SAP, Workday, or Oracle, and tools supporting billing, collections, or process automation., • Proven ability to lead and develop high-performing teams, manage workloads, and foster a culture of continuous improvement., • Exceptional analytical, organizational, and problem-solving skills with a focus on operational accuracy and efficiency., • Excellent communication and collaboration abilities, with experience working cross-functionally across Finance, Sales, Procurement, and IT., • Preferred:, • Proven track record in a senior financial operations leadership role, with direct accountability for Accounts Payable, Accounts Receivable, and/or Revenue operations., • Demonstrated success in building and scaling financial operations within high-growth or dynamic environments., • Experience leading ERP system implementations or major financial technology upgrades, with a focus on automation and cross-functional integration., • Familiarity with global operational finance, including centralized/shared service models, global payment structures, and cross-border transaction workflows., • Experience implementing or optimizing a Purchase Order (PO) process, ensuring alignment with procurement, budget controls, and financial reporting., • Deep knowledge of end-to-end order-to-cash and procure-to-pay processes, including internal controls, performance metrics, and policy development., • Exposure to M&A activities, including operational due diligence, post-acquisition integration, or financial process harmonization., • Comfortable working in data-rich environments, with the ability to lead teams in analytics, reporting, and KPI development to support decision-making., • Location: Remote within the United States. This role requires 100% of work to be performed in a remote office environment., • Travel: This is a remote position with less than 10% travel requirements. Occasional planned travel may be required as part of the role., • Physical demands associated with this position Include: The ability to use keyboards and other computer equipment. The expected base salary range for this role is $130,000–$180,000 USD per year. In addition to base salary, this role is eligible for an annual discretionary bonus as part of its overall cash compensation. • Paid Time Off (PTO) and Company Paid Holidays, • 100% Employer paid medical, dental, and vision insurance plan options, • Health Savings Account and Flexible Spending Accounts, • Bi-weekly HSA employer contribution, • Company paid Short-Term Disability and Long-Term Disability, • 401(k) Retirement Plan, with Company Match Diversity & Inclusion We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Care Access is unable to sponsor work visas at this time. If you need an accommodation to apply for a role with Care Access, please reach out to: ___

Barti is a venture-backed startup on a mission to revolutionize eye care. We’re building AI-powered software that transforms how practices document care, run their operations, and serve patients. Our goal is to create exceptional user experiences that allow providers to stay focused on delivering high-quality care. We recently raised our Series A and are growing quickly as hundreds of practices adopt Barti to replace outdated legacy systems. It’s an exciting time to join as we expand into new areas of eye care and continue shaping the future of practice management. As the Director of Customer Success at Barti, you will lead and scale all post-sale functions across the customer lifecycle, including onboarding, support, account management, retention, expansion, and advocacy. This is a highly cross-functional leadership role with direct ownership over net revenue retention and the overall customer experience. You will manage and develop a growing Customer Success team while working closely with Product, Engineering, Sales, and company leadership. This role reports directly to the CEO. Your primary responsibility is driving strong net revenue retention across the customer base. To do this, you will: * Own and evolve the end-to-end Customer Success strategy across onboarding, support, account management, retention, and expansion * Lead and develop a team of Implementation Managers, Account Managers, and Customer Support Reps, including hiring, coaching, and performance management * Improve onboarding to reduce time to value and increase launch success rates * Establish clear customer health frameworks (NPS, usage, engagement) to proactively identify churn risk and expansion opportunities * Drive expansion through upsells and longer-term contracts * Build and scale referral, reference, and advocacy programs * Act as an executive point of contact for complex customer situations, including escalations and strategic accounts * Partner with Product and Engineering to incorporate customer feedback into the roadmap and improve product outcomes * Improve internal processes across Customer Success, Sales, Product, and Engineering to support scale * Implement and manage systems and tools that enable a high-quality, scalable Customer Success operation * 5+ years of experience leading a Customer Success function in B2B software * Experience in a fast-paced, early-stage startup environment * Proven track record of building and scaling processes in ambiguous environments * Experience managing and developing high-performing teams * Strong ownership of retention, expansion, or revenue-related KPIs * Ability to operate at both a strategic and hands-on level * Strong communication skills with the ability to influence cross-functional stakeholders * Experience using data to inform decisions (Excel or similar tools) * Familiarity with onboarding, support, or technical customer interactions is a plus * Be part of a mission-driven, rapidly scaling company changing the future of eye care * Work remotely from anywhere in the U.S. * Collaborate with a passionate and supportive team * Competitive salary: $160,000 to $200,000 * Equity in a fast-growing startup * Health, vision, and dental benefits * Unlimited PTO * Annual professional development stipend * A high-impact role with room for growth, ownership, and creativity Barti is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and encourage applications from all qualified individuals regardless of race, color, religion, gender, sexual orientation, gender identity, age, national origin, marital status, disability, or veteran status.

Description Title: Underwriter Employee Status: Full Time – Exempt Salary: Grade 4 Starting range of $70,600 – $79,400| St. Louis Starting range of $63,600 – $71,600| Kansas City Reports to: Director of Lending, Southern Region Department: Capital Solutions Location: St. Louis, MO or Kansas City, MO Hybrid: In office: T/W | WFH: M/Th/F Department Function: Capital is a critical resource that’s often beyond the reach of nonprofits serving communities with limited resources. IFF works hard to change that. For more than 30 years, IFF has specialized in flexible lending products that help nonprofits achieve their growth goals and best serve their communities. IFF’s clients include human services agencies, supportive housing providers, schools, health clinics, arts organizations, community centers and a full spectrum of other nonprofit organizations. Racial inequality in property values still exists today. IFF takes a different approach to underwriting that isn’t limited by appraisals, but instead is informed by a deep understanding of nonprofit operations and the importance of nonprofit facilities to communities. IFF provides lending to our clients uniquely designed to serve nonprofits with no appraisals on commercial projects, as low as five percent up front, and long-term loans with no prepayment penalties. Loans can be used for acquisition, facility improvement, equipment and vehicles, and affordable housing. Capital Solutions is part of IFF’s Core Business Solutions which is a cross-cutting team that sits at the nexus of nonprofits, communities, and IFF technical knowledge. The group provides thought leadership and expertise to drive corporate strategy across markets. The primary business units in Core Business Solutions are Capital Solutions, Real Estate Solutions, Community Development Solutions, Home First, Legal and Compliance. The Organization IFF is a mission-driven lender, real estate consultant, and developer that helps communities thrive. Key to our success has been a deep sense of purpose, a broad perspective, and a relentless focus on achieving positive results. Across the Midwest we help clients from every sector, including human service agencies, health centers, schools, affordable housing developers, and healthy food grocery operators. Staff contribute extensive business experience and an unrivaled connection to the mission of IFF to the clients we serve. Equity, Diversity, and Inclusion Partnering to create thriving communities is at the heart of everything we do. We leverage knowledge, capital, and resources to advance equitable and transformational outcomes in under-resourced communities, guided by our commitment to be an inclusive, anti-racist and anti-oppressive institution that honors communities as asset-rich and as experts in their own stories. Basic Job Function Analyze and evaluate loan applications and make appropriate recommendations regarding loan approval. Work closely with lenders to ensure thorough and efficient throughput of loan requests. IFF is looking for candidates with a commitment to the work we do who can demonstrate their creativity, diligence, enthusiasm, growth-mindset, thoughtfulness, and passion to make meaningful change in the areas of economic and racial justice. Requirements Core Responsibilities: 1. Key point of contact for client loan requests. Responsible for underwriting, seeking approval, and facilitating the closing and monitoring of loans, including those requiring complex structuring. • Responsible for guiding prospective borrowers through the loan application, approval and closing process., • Screens projects for alignment with IFF and department goals. Evaluates loan requests, including the agency's financial condition and projections, site analysis and building plans, operating plans, potential risks and other relevant data to support a recommendation of whether or not to make a loan. Follow up as necessary with agency and others to obtain additional information., • Coordinating as necessary with the Chief Credit Officer, underwrite, structure, package and present loan recommendations for approval to loan committees. Document terms and conditions and issue commitment letter., • Provide technical assistance on financing and financial systems to improve capacity of applicants and borrowers., • Support IFF’s Customer Relationship Management database with data input to ensure that accurate and comprehensive information on all aspects of loan program is readily available, from initial contact through project closing and long-term monitoring. Contribute quantitative and narrative materials for fund raising applications and required reporting., • Establish closing requirements and work with IFF Closing and Escrow Services team, borrower, attorneys, and others to facilitate closing process in timely and efficient manner., • Work with the Portfolio Management team to support post-close monitoring including customer check-ins or site visits as required. Coordinate customer relationship management with Portfolio Management and support effective relationship communications. Identify potential issues and support Portfolio Management work with the borrowing agency to minimize late payments and foreclosures. As needed, work with Portfolio Management to negotiate and follow up on restructures or workouts. 2. Works closely with lenders to ensure ultimate client satisfaction and regional production goals are being met. • Respond in a timely manner to inquiries from prospective borrowers, providing information regarding IFF lending programs, assessing loan readiness, and assisting as necessary to prepare loan submissions and related paperwork., • Follow up in a timely manner with leads provided through telephone calls, meetings or other marketing efforts., • Conduct in-person and virtual presentations or workshops for customers and prospective borrowers as arranged and scheduled with the Managing Director of Lending or in coordination with other partners., • Closely coordinate with lenders to ensure clear roles and responsibilities for each client and/or project to ensure efficient and high quality results. 3. Participate with other Capital Solutions staff to research, develop, and improve lending programs, policies and procedures, marketing materials, application forms, tracking procedures, program goals, and general communications., 4. Demonstrates a commitment to equity, diversity, and inclusion. Promotes an environment of empathy and respect, ensures the inclusion of all team members, and will actively engage in EDI events and learning opportunities., 5. Perform other projects as assigned. Performance Measures: 1. Achievement of team lending and program goals. Long term quality of closed loans., 2. Complete, accurate, and thoughtful analysis for thorough understanding of underwriting and lending issues on all loan applications and portfolio and risk assessment reports., 3. Solutions to identified issues and challenges relating to loan program implementation., 4. Cultivates a culture of openness in information sharing. Encourages open communication, cooperation, and the sharing of knowledge., 5. Models personal accountability that promotes ownership and engagement., 6. Builds and maintains effective working relationships with colleagues, peers and team members., 7. Values and supports differences in others, contributing to an inclusive work environment. Demonstrates the ability and willingness to communicate effectively with people of diverse backgrounds and experiences to create a collaborative, collegial, and caring community., 8. High level of satisfaction with both internal colleagues and external contacts. Position Qualifications: Education: Bachelor’s Degree or equivalent combination of education and/or experience required. Preference in business, accounting, or finance backgrounds. Previous Experience: • Five years’ experience in banking, finance, or real estate finance required., • Demonstrated competence in commercial lending terminology and credit/financial statement analysis., • Familiarity with the nonprofit sector, • Familiarity with construction and lending practices and terminology Standard Benefits: • Medical, dental, and vision insurance, • Paid time off, • 401(k) retirement plan with employer contribution, • Life Insurance, • Hybrid workplace, • Professional development stipend, • Wellness programs, • Employee assistance, • relocation package, • 100% remote Application Instructions: Please visit the Careers section of our website to apply online. IFF values equity, diversity, and inclusion as part of its mission to strengthen nonprofits and the communities they serve. IFF is an equal opportunity employer and is committed to building and maintaining a culturally diverse workplace that is free of discrimination and harassment of any kind. We encourage women, minorities, individuals with disabilities and veterans to apply. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate.

Job Description Responsibilities Shift: Monday to Friday (10:00am - 6:30pm) & Saturday (8:00am - 4:30pm) with a day off during the week (employee's choice)Job description Job Title: Physician Services Coordinator Reports to: VP Operations FLSA Status: Non-exempt, hourly. Job Summary The Physician Services Coordinator is an assistant to the LHR Radiologists. The employee interacts closely with radiologists throughout the day monitoring queues and assigning cases. The employee communicates with the Technical and Clerical Teams to ensure that exams are read in a timely manner. This employee is also the liaison to the Marketing Team and the referring physician community to expedite same day reads. Essential Duties and Responsibilities • Assist radiologists, as needed., • Assist Medical Director, as needed., • Assist VP of Physician Resources & Development, as needed., • Monitor Dashboard (unread exams). Assist in resolving issue so exam can be read., • Monitor chairs throughout the day., • Open/close chairs, redistribute cases., • Assign phantom credits, as needed., • Prepare daily pre-fetch for mammography., • Monitor WC/No Fault pending cases and re-distribute daily. Assign over-reads, as needed., • Work with radiologists to expedite addendums., • Follow-up on text, email, spark and patient portal messages. Assign cases to “stat” readers., • Work with Marketing Teams to get older cases read., • Work with Team Leads/ICMs to clear yellow stickers so exams can be read., • Prepare Monthly Days Worked Spreadsheet for Business Development. Minimum Qualifications, Education and Experience • High school diploma or general education degree., • Excellent oral and written communication skills., • Ability to read, write, and comprehend medical terminology., • Willingness to learn specific processes and terminology., • Work independently with minimal supervision., • Extremely organized and detail oriented., • Ability to apply common sense understanding to carry out detailed and sometimes complex written or oral instructions., • Outstanding customer service skills with both internal and external customers., • Strong ability to interface with all levels of individuals., • Demonstrate high level of confidentially and professionalism., • Follow HIPAA, compliance, privacy, safety and confidentiality standards at all times., • Complete job responsibilities in a quality and timely manner., • Communicates, cooperates, and consistently functions professionally and harmoniously with all levels of supervision, co-workers, patients, visitors, and vendors., • Demonstrates initiative, personal awareness, professionalism and integrity, and exercises confidentiality in all areas of performance., • Follows all local, state and federal laws concerning employment to include but not limited to: I-9, Harassment, EEOC, Civil rights and ADA., • Follows OSHA regulations, RadNet and site protocols, policies and procedures., • Follows HIPAA, compliance, privacy, safety and confidentiality standards at all times., • Practices universal safety precautions., • Promotes good public relations on the phone and in person., • Adapts and is willing to learn new tasks, methods, and systems., • Reports to work regularly as scheduled; consistently punctual with respect to working hours, meal and rest breaks, and maintains satisfactory personal attendance in accordance with RadNet guidelines., • Consistently adheres to the time management policies and procedures., • Completes job responsibilities in a quality and timely manner. Physical Demands This position often requires sitting, standing, walking, bending, twisting reaching with hands and arms, using hands and fingers, handling, constant talking, and hearing. Visual acuity to read computer screens and written materials. Also, must be able to lift over 50 pounds, occasionally. All employees are to assist and participate as members of a lift assistance team (for special accommodation patients or any patient requiring assistance onto a table or equipment placement) to initiate or complete an exam or procedure. Working Environment Representatives work in a medical office setting with low to moderate noise level. ACCOMMODATIONS Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job. We Offer: • Comprehensive Medical, Dental and Vision coverages., • Health Savings Accounts with employer funding., • Wellness dollars, • 401(k) Employer Match

AdvantageCare Physicians (ACPNY) is a primary and specialty care practice serving half a million patients across the New York metropolitan area. With more than 30 medical offices across New York City's five boroughs and Long Island, ACPNY is continually expanding our practice and enhancing our services for communities throughout New York. As we grow, our employees grow with us. Summary of Position • Accountable for the overall management, supervision, and development of respective physician practice and ambulatory operations, while assuring the efficiency and stability of the clinical operations in all areas, inclusive of quality, access, and value., • Hold team members accountable to standards of performance to achieve short tactical and long-term strategic objectives to maintain the strategic orientation of the organization., • Lead, supervise, educate and coordinate overall operational and administrative functions to ensure maximum efficiency, high quality patient experiences, and compliance with appropriate HR and regulatory policies., • Collaborate with clinical leadership and Chief Operating Officer, the Director or AVP, Regional Operations to ensure AdvantageCare Physicians' (ACPNY's) strategic goals are achieved by implementation of ACPNY's strategic initiatives. Principal Accountabilities • Work collaboratively with providers, administrative and clinical managers, and staff to ensure the achievement of practice-wide operational and financial goals/metric/KPIs. With an assigned POD, works collaboratively with regional operations and nursing leaders, medical office medical director, senior medical directors, and Lumeris leaders to evaluate performance data and improve outcomes in support of our value-based payer arrangements. Supervise and coordinate all processes and activities in the area/functions assigned ensuring organizational guidelines and policies are followed., • Oversee and document the implementation of and compliance with policies, procedures, programs, protocols, and systems to provide an efficient and accurate patient encounter which improves the medical office's effectiveness and the quality of patient outcomes. Ensure compliance with all regulatory agencies, departmental and organization policies and procedures for all staff., • Establish and maintain effective working relationships with leadership, care teams, providers, policy-making bodies, third-party payers, employee relations, patients, and the public., • Disseminate and monitor adherence to departmental/group procedures and conduct meetings with physicians and staff to provide updates on facility and corporate changes; Lead monthly site meeting to provide a forum for organizational performance, open communication and problem resolution, ensuring goals are achieved and policies/procedures are followed. Assist the Director or AVP, Regional Operations in developing organizational strategic plans and objectives based upon identified needs of patients and the communities served by the respective offices. Assess market trends and local needs and guides the development of services., • Assist with budget preparation by providing input on anticipated revenues and expenses. Evaluate monthly budgetary variances and recommends a plan of action to correct unfavorable variances, balance the budget and achieve organizational objectives. Initiate supply orders and control operating expenses. Review payroll to ensure compliance with E-Time policies and procedures; address any deviations., • Monitor key performance indicators to include but not limited to: Schedule and Provider Utilization, No-show, and late cancellation appointment rates, Missing Charge Capture, In-Basket Messages, designated Press Ganey Scores, and Referral Work Queues. Implement performance improvement initiatives, as needed. Continuously seek and implement operational improvements. Lead, support, and mentor staff consistent with ACPNY's strategic plan, to maintain an efficient patient-centered environment ensuring accountability, quality patient care, and patient satisfaction., • Assist in the hiring and general orientation of staff; provide work direction, assign schedules, and conduct on-the-job training. Monitor and evaluate performance, and recommend personnel actions, such as promotions, demotions, transfers, and disciplinary actions. Assist in the interpretation of and compliance with Human Resources, ACPNY and departmental policies and procedures. Ensure employees understand and comply with local, state, federal and regulatory standards, as they apply to respective job functions., • In collaboration with the Senior Medical Director, Medical Office Medical Director, the Manager, Nursing, and the Director or AVP, Regional Operations, analyze the medical office's environment to assess deficiencies and make recommendations to ensure to compliance with OSHA regulations. Work within scope to ensure equipment and facilities are safe and clean, medical equipment is operating properly, and the environment of care is adequate., • Report any environmental deficiencies to facilities or on-site maintenance. Comply and enforce all HIPAA and information security policies and procedures and reports all suspected cases of breaches of security and confidentiality., • Adhere to ACPNY patient-related issues policy., • Lead and operationalize ACPNY pilot initiatives that are consistent with the strategic direction of the organization including patient experience, patient outreach, and patient retention., • Perform other job-related duties as required. Qualifications Education, Training, Licenses, Certifications Bachelor's Degree required (Healthcare Management or Business Administration - preferred) Relevant Work Experience, Knowledge, Skills, and Abilities • 5+ years' progressive professional work experience in an ambulatory care setting including 3+ years supervisory experience in an ambulatory or other health care setting, • Additional years of experience may be considered in lieu of degree, • Experience working in a unionized environment preferred, • Excellent communication skills (verbal, written, presentation, interpersonal) with all types/levels of audiences, • Strong customer service skills, • Demonstrated abilities in: Inductive Reasoning, Data Analytics, Employee Engagement, Conflict Resolution, Marketing Management and Provider Relationships, • Proficiency with MS Office (Word, Excel, Outlook, and PowerPoint), • Proficiency with computer systems including electronic medical records systems, practice managements systems, and clinical and scheduling applications, • Extensive knowledge of the healthcare marketplace, financial analysis, current reimbursement issues, budgets and operational analysis preferred, • Strong knowledge of clinical office procedures, medical practices, and terminology, • Ability to set priorities among multiple competing objectives, tasks, and initiatives Additional Information, • Requisition ID: 1000003101, • Hiring Range: $90,000-$110,000

About Us! Founded in 2002, Raptor has partnered with more than 60,000 schools in 55 different countries, including 5,300+ K-12 US school districts, to provide integrated visitor, volunteer, attendance, dismissal, emergency management, and safeguarding software and services covering the complete spectrum of school and student safety. We are passionate about our mission to protect every child, every school, every day! About the Role Reporting to the Sr. Director of QA and DevSecOps, the Lead DevSecOps Engineer will drive the design, automation, and continuous improvement of secure cloud infrastructure and delivery pipelines across our Azure ecosystem. This player-coach role combines deep technical expertise with hands-on leadership, guiding a team of DevSecOps engineers to strengthen the security, reliability, and velocity of our software delivery lifecycle. The ideal candidate will drive operational excellence across our Azure-based infrastructure, champion best practices in security and deployment automation, and foster a culture of continuous improvement. You will partner closely with Development, QA, and InfoSec teams to embed security, compliance, and observability across our CI/CD processes—supporting both legacy .NET applications and modern microservices hosted in Azure. The ideal candidate will lead by example through technical contributions, mentorship, and adherence to organizational standards for speed, security, and efficiency. Responsibilities • Leadership and Mentorship: Guide a team of four DevSecOps engineers, promoting best practices in automation, security, and reliability., • Secure CI/CD Pipelines: Maintain GitLab-based pipelines, ensuring consistent integration of security scans, automated testing, and compliance gates., • Infrastructure as Code: Develop and maintain infrastructure through Terraform, enabling repeatable and auditable environment provisioning., • Cloud Operations: Architect, automate, and manage infrastructure in Azure (primary) with some AWS exposure, supporting hybrid and microservices deployments., • Monitoring and Observability: Implement and optimize alerting and performance monitoring through New Relic to ensure high availability and rapid incident response., • Security Integration and Automation: Partner with InfoSec to implement automated vulnerability scanning, key and secret management (Azure Key Vault), and continuous configuration monitoring aligned with SOC 2 and ISO 27001 standards., • Change Management & Compliance: Enforce disciplined change control, versioning, and deployment approvals in alignment with security and audit requirements., • Continuous Improvement: Identify opportunities to enhance delivery velocity, system resilience, and cost efficiency across the DevSecOps toolchain., • Incident Response: Participate in on-call rotation to support production environments and coordinate root-cause analysis and remediation., • Engineering Enablement: Work closely with Engineers to design scalable DevSecOps solutions that accelerate delivery, improve reliability, and enhance developer productivity., • Workflow Optimization: Streamline CI/CD processes and reduce friction through automation and tooling improvements., • Cloud Migration: Lead cloud migration initiatives ensuring secure, scalable, and cost-efficient operations across Azure and AWS., • FinOps & Cost Optimization: Manage and optimize cloud spend through FinOps methodologies and resource utilization monitoring., • Modern DevOps Practices: Champion trunk-based development, shift-left implementation and automated quality gates to improve software delivery maturity Qualifications • Senior level experience (combined 10+ years) in DevSecOps, DevOps, CloudOps, Site Reliability position(s), • Served in a mentor or leadership position – either formally or informally, • Willing to travel to the Houston office twice per year, • Deep hands-on experience with Microsoft Azure services including AKS, Key Vault, Application Configuration, Service Bus, and Azure SQL, • Proven experience managing .NET applications across both monolithic and microservices architectures for a SAAS platform, • Deep hands-on expertise with Azure (primary) and familiarity with AWS environments, • Strong proficiency in GitLab CI/CD, • Demonstrated skill in Infrastructure as Code using Terraform, • Solid understanding of containerization and orchestration (Docker, Kubernetes, AKS), • Experience implementing security automation, including SAST/DAST, secrets management, and compliance reporting, • Knowledge of cloud networking, IAM, and identity management (Azure AD, VNet, NSGs), • Proficiency in scripting (PowerShell, Bash, or Python), • Excellent communication skills and ability to collaborate across development, QA, and InfoSec teams Preferred Qualifications • Experience migrating from Jenkins, • Experience supporting SOC 2 or ISO 27001 audit readiness and evidence collection, • Familiarity with multi-cloud governance, cost optimization, and infrastructure monitoring best practices, • Prior experience mentoring or leading a small technical team in a DevSecOps or SRE function, • Bachelor’s degree in Computer Science, Information Security, or related field What's in it for you? • You will have the opportunity to shape DevSecOps standards and automation across a growing SaaS platform, • You will provide hands-on leadership of an established team driving meaningful transformation in delivery and security practices, • You will enjoy a modern technology stack and collaborative cross-functional culture, • You will join the gold standard in school safety software, • You will join a company where innovation and customer collaboration are part of what drives new product development to help keep kids safe., • You will work with diverse teams made up of some of the best minds in the industry., • You will exposure to strong mentorship and leadership that have supported a long history of career advancement opportunities for our employees., • You will have access to a robust benefits package that includes: Remote-first philosophy * Flexible paid time off * Paid parental leave * 11 Paid holidays per year * Workplace flexibility * Affordable health coverage (medical, dental, vision), paid 100% for employee only medical * 401(k) employer contribution to help you plan for the future * Company paid life insurance, STD, and LTD If you are a resident of California, Colorado, New Jersey, New York or Washington, please reach out to ___ for a reasonable estimate of annual base compensation and any eligible incentive compensation. The actual compensation offered to successful candidates for roles may be higher or lower, based on non-discriminatory criteria including but not limited to relevant professional experience, geographic location, knowledge, skills, and abilities. This range will be reviewed on a regular basis. Raptor Technologies is an Equal Opportunity Employer, providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, compensation, training, promotion, transfer, leaves of absence, and termination.

AIP Publishing is a leading publisher of the physical sciences. Working with us means being part of a mission: to accelerate scientific discovery while reimagining the future of scholarly publishing. AIP Publishing helps brilliant work make a global impact. We’re building a living network of knowledge to spark thinking, connect people, and drive new ways forward — empowering a vibrant global community using science for good. We foster a collaborative, creative atmosphere and encourage a workplace culture that maximizes individual contributions. We’re always looking to evolve the ways we think and operate, and we actively encourage an environment where everybody feels comfortable, seen, and able to do their best work. We’re looking to hire and develop colleagues who are astute, flexible, and always striving to “solve better problems” through thoughtful consideration of individual, team, organizational, and customer impact. The Data Product Manager reporting to the Director, Data & Analytics, is a strategic thinker, data storyteller, and cross-functional collaborator responsible for shaping and delivering enterprise data solutions that drive measurable business impact. You’ll serve as a connector across technology, analytics, and business teams — turning data needs into coordinated action through structured roadmapping, sprint participation, and communication. This newly created role will establish and lead the expansion of data solutions, services, and capabilities that power data-driven decision-making across the organization. If you’re excited by the opportunity to define how data fuels strategy, innovation, and growth — and you thrive in a collaborative, mission-driven environment — we invite you to join our team. How you’ll make an impact: Data Capabilities Strategy & Vision • Define and drive the roadmap for data solutions that enable business stakeholders to achieve measurable outcomes., • Translate organizational goals into data-driven initiatives, use cases, and value delivery frameworks., • Anticipate opportunities for external data products and help evaluate market fit. Stakeholder Engagement & Demand Management • Collaborate across business and technical teams to define priorities and success metrics., • Maintain a central repository of data requests, ensure alignment on priorities, and communicate progress clearly., • Manage demand across competing stakeholders, balancing strategic impact with resource availability. Execution & Delivery • Oversee design, program development, and rollout of data and analytic capabilities in collaboration with engineering, analytics, and vendor teams., • Coordinate delivery across cross-functional contributors, ensuring timely, high-quality releases., • Implement incremental delivery models, measuring and communicating value created at each stage. Continuous Improvement & Value Realization • Analyze adoption and outcomes of released solutions., • Collect user feedback, track usage, and refine features for continuous improvement., • Establish frameworks for measuring business impact. Data Governance & Compliance • Support adherence to data governance, quality, privacy, and compliance standards., • Partner with technology, legal, and business teams to ensure responsible data use. What you're great at: • Strong understanding of data management, reporting, analytics, and product design principles., • Project management skills, including structuring initiatives, managing timelines and resources, and clearly communicating progress and outcomes to stakeholders., • Excellent communication and interpersonal skills, with the ability to translate technical concepts into business value., • Strong analytical and problem-solving skills; proficiency in SQL or equivalent query languages. What we’re looking for: • A minimum of 6 years’ experience in product management, data strategy, or analytics leadership, with at least 3 successful end-to-end data product or system deliveries., • Experience leading cross-functional teams and managing complex stakeholder landscapes., • Background in publishing, media, or event-driven businesses preferred., • Experience with customer data platforms or similar enterprise-scale data systems preferred., • Exposure to data governance, regulatory, or compliance frameworks preferred. Our excellent total rewards package includes: • A remote workforce with staff based in NY, NJ, CT, MD, VA, PA, MA, RI, or Washington, DC, who meet in person for collaboration, training, strategic planning — and fun!, • Generous paid time off and paid sick and safe leave, • Flexible Work Schedule, • Competitive medical, dental and vision benefits, • Exceptional retirement benefits, • Monthly remote stipend, • Training and Tuition assistance, • Employee Assistance Program Salary Range: $120,000 - $135,000 At AIPP, we offer competitive compensation based on the role, experience, and other relevant factors. Under the New York Convenience Rule, all employees, regardless of their residence in other states, will be taxed at the New York State tax rate. Employees may also have additional state-specific tax obligations depending on where they live. A wholly owned not-for-profit subsidiary of the American Institute of Physics (AIP), AIP Publishing’s mission is to advance, promote, and serve the physical sciences for the benefit of humanity by breaking barriers to open, fair research communication and empowering researchers to accelerate global progress. AIP Publishing supports the charitable, scientific, and educational purposes of AIP through scholarly publishing activities on its behalf and on behalf of our publishing partners. Our publishing portfolio includes digital books, AIP Conference Proceedings, and peer-reviewed journals across a spectrum of research areas, including our flagship titles Applied Physics Reviews, Applied Physics Letters, Journal of Applied Physics, and The Journal of Chemical Physics. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, or local law.

Description Title: Senior Lender, Affordable Housing Employee Status: Full Time-Exempt Salary: Grade 5 Starting range of $81,200 – $101,500 | Chicago | Detroit | Milwaukee | St. Louis Starting range of $73,000 – $91,300 | Cleveland | Columbus | Indianapolis | Grand Rapids | Kansas City Reports to: Director of Lending, Affordable Housing Department: Capital Solutions Location: Any IFF Office Hybrid Remote: In office: T/W | Remote: M/Th/F Department Function: Maintain a program of flexible loan products to organizations serving low-income communities; design programs to assist the target market in obtaining financing. The Organization IFF is a mission-driven lender, real estate consultant, and developer that helps communities thrive. Key to our success has been a deep sense of purpose, a broad perspective, and a relentless focus on achieving positive results. Across the Midwest we help clients from every sector, including human service agencies, health centers, schools, affordable housing developers, and healthy food grocery operators. Staff contribute extensive business experience and an unrivaled connection to the mission of IFF to the clients we serve. Equity, Diversity, and Inclusion Partnering to create thriving communities is at the heart of everything we do. We leverage knowledge, capital, and resources to advance equitable and transformational outcomes in under-resourced communities, guided by our commitment to be an inclusive, anti-racist and anti-oppressive institution that honors communities as asset-rich and as experts in their own stories. Capital Solutions Department Function Capital is a critical resource that’s often beyond the reach of nonprofits serving communities with limited resources. IFF works hard to change that. For more than 30 years, IFF has specialized in flexible lending products that help nonprofits achieve their growth goals and best serve their communities. IFF’s clients include human services agencies, supportive housing providers, schools, health clinics, arts organizations, community centers and a full spectrum of other nonprofit organizations. Racial inequality in property values still exists today. IFF takes a different approach to underwriting that isn’t limited by appraisals, but instead is informed by a deep understanding of nonprofit operations and the importance of nonprofit facilities to communities. IFF provides lending to our clients uniquely designed to serve nonprofits with no appraisals on commercial projects, as low as five percent up front, and long-term loans with no prepayment penalties. Loans can be used for acquisition, facility improvement, equipment and vehicles, and affordable housing. Capital Solutions is part of IFF’s Core Business Solutions which is a cross-cutting team that sits at the nexus of nonprofits, communities, and IFF technical knowledge. The group provides thought leadership and expertise to drive corporate strategy across markets. The primary business units in Core Business Solutions are Capital Solutions, Real Estate Solutions, Community Development Solutions, Home First, Legal and Compliance. Basic Job Function The Senior Lender, Affordable Housing position is responsible for managing borrower relationships and underwriting loans. The Senior Lender, Affordable Housing will structure debt for affordable rental housing in the Midwest, across IFF’s geographic footprint. IFF provides predevelopment, acquisition, construction, and permanent financing for projects financed with a variety of public and private sources, including Low-Income Housing Tax Credits. The position will be expected to meet loan production goals while satisfying IFF loan policy guidelines. IFF is looking for candidates with a commitment to the work we do who can demonstrate their creativity, diligence, enthusiasm, growth-mindset, thoughtfulness, and passion to make meaningful change in the areas of economic and racial justice. Core Responsibilities: 1. Loan Processing: Evaluates affordable housing loan requests. Assesses financial feasibility; site analysis and building plans; development team; market studies; appraisals; property management; potential risks; and other relevant data to support a recommendation of whether to make the loan. Presents loan recommendations to credit committee for approval. Works with legal counsel, IFF Closing and Escrow Unit, borrower and other deal partners to ensure timely closing., 2. Relationship Management: Attends appropriate industry and network events and conferences and represent IFF. Builds new and maintain existing relationships with potential and current borrowers. Works with Marketing team to generate sector- and product-specific messaging., 3. Demonstrates a commitment to equity, diversity, and inclusion. Promotes an environment of empathy and respect, ensures the inclusion of all team members, and will actively engage in EDI events and learning opportunities., 4. Performs other duties as required. Requirements Performance Measures: 1. Achievement of lending and program goals., 2. High level of customer satisfaction with IFF products and services., 3. Complete, accurate, and thoughtful analysis and communication of lending risks and mitigants for loan applications., 4. Successful collaboration with housing lending team, including other lenders, asset managers, and closing services., 5. Cultivates a culture of openness in information sharing. Encourages open communication, cooperation, and the sharing of knowledge., 6. Models personal accountability that promotes ownership and engagement., 7. Builds and maintains effective working relationships with colleagues, peers and team members., 8. Values and supports differences in others, contributing to an inclusive work environment. Demonstrates the ability and willingness to communicate effectively with people of diverse backgrounds and experiences to create a collaborative, collegial, and caring community., 9. High level of satisfaction with both internal colleagues and external contacts. Position Qualifications: Education: Bachelor’s degree or equivalent combination of education and/or experience. Previous Experience: Minimum of five years of experience, specifically three focused on a affordable housing lending or development. Strong knowledge of complex affordable housing financing structures, including LIHTC program rules and familiarity with Federal and Local financing sources such as HOME, CDBG, TIF, and the Federal Home Loan Bank’s AHP. Special Knowledge and Skills: 1. Strong communication skills demonstrating attention to detail and professional writing style., 2. Strong organizational skills including ability to follow through independently., 3. Capacity to prioritize multiple tasks to meet customer deadlines while ensuring credit integrity., 4. Professional demeanor and willingness to cooperatively participate on a team in a mission-based organization. Additional Requirements: Occasional evening and weekend work. Standard Benefits: • Medical, dental, and vision insurance, • Paid time off, • 401(k) retirement plan with employer contribution, • Life Insurance, • Short and long term disability Work-Life Balance Benefits: • Hybrid workplace, • Summer Fridays Employee Development Benefits: • Professional development stipend, • Mentorship program Miscellaneous: • Wellness programs, • Employee assistance, • Referral Bonuses IFF does not offer the following: • relocation package, • 100% remote, • provide sponsorship to applicants who require or will require a work permit. Check off only some boxes in the requirements listed above. Studies have shown that marginalized communities - such as women, LGBTQ+ and people of color - are less likely to apply to jobs unless they meet every qualification. So, if you're excited about this role, we encourage you to apply. Please visit the Careers section of our website to apply online. IFF values equity, diversity, and inclusion as part of its mission to strengthen nonprofits and the communities they serve. IFF is an equal opportunity employer and is committed to building and maintaining a culturally diverse workplace that is free of discrimination and harassment of any kind. We encourage women, minorities, individuals with disabilities and veterans to apply. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate.

TrueCar is a leading automotive digital marketplace, and we are on a mission to make car buying and selling easy, transparent, and efficient. We work to empower consumers with data and foster connections with our network of Certified Dealers who share our belief that truth, transparency, and fairness are the foundation of a great experience. We forge partnerships to power car-buying programs for some of America’s most trusted brands. And we continually innovate to provide useful tools, research, market context, and pricing transparency to help consumers feel empowered and confident throughout their journey. As consumers’ priorities and shopping habits shifted, so did we. We are building a modern-day marketplace and invite you to join the TrueCar Crew. You can have a real and direct impact on our journey as we continue to evolve and revolutionize the car-buying and selling experience. The Opportunity: TrueCar is seeking an ambitious sales professional with a passion for helping automotive dealers grow their business. The Business Development Manager is responsible for closing accounts for their assigned book of business to achieve revenue and profitability growth aligned with strategic goals. Reporting to the Director, Dealer Services, the Business Development Manager is responsible for identifying, developing, and managing relationships at all levels within assigned and new accounts, acting as a liaison between the dealer and TrueCar, understanding the needs of the dealer, and educating dealers on TrueCar products as solutions to their dealership needs. This position requires strong coordination with cross-functional teams, including dealer performance, dealer operations, and dealer training teams. The ideal candidate for this role will reside in the greater Boston, MA area. How you will contribute to TrueCar’s success: • Identify, develop, manage, and close new business opportunities at assigned and new accounts, ensuring cross-functional and organizational alignment., • Build a strong 90-day sales pipeline to ensure a long-term and sustainable sales roadmap within your book of business., • Establish and maintain strong relationships with senior leaders and key decision-makers at dealerships., • Meet or exceed sales goals within an assigned book of business. Independently grow an assigned book of business and actively collaborate with the Account Managers group to retain accounts., • Prepare and present proposals and negotiate terms and conditions with dealers., • Support in dealer escalations with all involved functional areas, including dealer performance and sales operations teams, to assure approval and success. Support resolution of challenges where required., • Serve as liaison between the dealer, dealer performance manager, and dealer implementation team with respect to product implementation and continuous product management., • In partnership with the dealer training team, learn about new or upcoming products and features, ensuring a high level of personal proficiency in knowledge and functionality of products. Serve as subject matter expert in TC products., • Support a team environment with strong morale and positive energy anchored on sales goals., • Report and record all sales activity notes within Salesforce and communicate properly with applicable team members., • Serve as a change agent, leading change and acting as a catalyst for continuous improvement., • Support in the management of accounts receivable for assigned accounts., • Demonstrate a high level of attentiveness toward customers and actively contribute to a culture that encourages high-quality service with a sense of urgency., • Develop trusting relationships and open communication, accepting feedback (up and down)., • Additional ad hoc responsibilities as determined by the needs of the business. Your Expertise: • Proven success in retail sales in an automotive dealership environment., • Experience in digital media advertising., • Excellent communication and presentation skills, with the ability to listen for understanding, influence outcomes, and negotiate with clients., • Proven ability to identify, initiate, negotiate, and close deals., • Proven track record of consistently meeting and/or exceeding sales goals., • Ability to formulate, implement, and execute sales strategy, plans, and tactics in a competitive environment., • Experience with Salesforce or other Customer Relationship Management tool utilization., • Experience interfacing with client contacts at various levels and demonstrated ability to effectively present information, including complex technical content, and respond to dealer requirements/requests., • Demonstrated understanding of client standards and requirements as they pertain to offered products, features, and capabilities., • Strong sales skills with the ability to create tangible interest for new ideas and product opportunities with clients., • Ability to communicate client requirements and methodologies to the internal organization to ensure alignment., • High integrity, self-starter, strong work ethic, with a high level of energy., • Tech-savvy with the ability to understand, interpret, and present data using a consultative approach., • Ability to grasp new concepts quickly with an open mind for change and a willingness to solve problems., • Strong understanding of auto dealerships, both larger dealer groups and family-owned., • Ability to travel domestically by airplane or car, including overnight trips up to 75% of the time Please note that final interviews may be conducted in-person at the Company's sole discretion. Base salary + target incentive: $155,000 - $165,000 Your TrueCar Experience At TrueCar, we champion remote work because we know great work can happen anywhere. This flexibility allows our TrueCar Crew to live and work from anywhere in the U.S. (with some role-based exceptions). To support our remote team, we provide a home office setup that suits their needs and offer monthly reimbursements for phone and internet connectivity. You will receive excellent benefits that include, but are not limited to, 100% employer-paid health, vision, and dental premiums; a 401(k) plan with company contributions; a wellness reimbursement account; and learning & development reimbursement opportunities. We also understand the importance of recharging, so we offer flexible PTO for exempt TrueCar Crew Members and a generous PTO accrual policy for non-exempt TrueCar Crew Members, in addition to 14 company-paid holidays and 2 floating holidays. In short, we care deeply about our Crew Members and have designed employee-centric programs that reflect this. At TrueCar, we believe in the power of diversity to create a deeper understanding of our consumers and partners, driving innovation in our products. We welcome a workforce that reflects the diversity of car-buying consumers and encourage everyone interested in our mission to apply. We do not discriminate on the basis of race, gender, religion, sexual orientation, age, or any other characteristic protected by applicable law. We will consider qualified applicants with arrest and conviction records in accordance with applicable law. Additionally, TrueCar will provide reasonable accommodations for qualified individuals with disabilities. TrueCar does not accept unsolicited agency submissions. If you are based in California, we encourage you to read this important information for California residents linked ___. #LI-Remote

TrueCar is a leading automotive digital marketplace, and we are on a mission to make car buying and selling easy, transparent, and efficient. We work to empower consumers with data and foster connections with our network of Certified Dealers who share our belief that truth, transparency, and fairness are the foundation of a great experience. We forge partnerships to power car-buying programs for some of America’s most trusted brands. And we continually innovate to provide useful tools, research, market context, and pricing transparency to help consumers feel empowered and confident throughout their journey. As consumers’ priorities and shopping habits shifted, so did we. We are building a modern-day marketplace and invite you to join the TrueCar Crew. You can have a real and direct impact on our journey as we continue to evolve and revolutionize the car-buying and selling experience. The Opportunity: TrueCar is seeking an ambitious sales professional with a passion for helping automotive dealers grow their business. The Business Development Manager is responsible for closing accounts for their assigned book of business to achieve revenue and profitability growth aligned with strategic goals. Reporting to the Director, Dealer Services, the Business Development Manager is responsible for identifying, developing, and managing relationships at all levels within assigned and new accounts, acting as a liaison between the dealer and TrueCar, understanding the needs of the dealer, and educating dealers on TrueCar products as solutions to their dealership needs. This position requires strong coordination with cross-functional teams, including dealer performance, dealer operations, and dealer training teams. The ideal candidate for this role will reside in St. Louis, MO, Indianapolis, IN, or Louisville, KY. How you will contribute to TrueCar’s success: • Identify, develop, manage, and close new business opportunities at assigned and new accounts, ensuring cross-functional and organizational alignment., • Build a strong 90-day sales pipeline to ensure a long-term and sustainable sales roadmap within your book of business., • Establish and maintain strong relationships with senior leaders and key decision-makers at dealerships., • Meet or exceed sales goals within an assigned book of business. Independently grow an assigned book of business and actively collaborate with the Account Managers group to retain accounts., • Prepare and present proposals and negotiate terms and conditions with dealers., • Support in dealer escalations with all involved functional areas, including dealer performance and sales operations teams, to assure approval and success. Support resolution of challenges where required., • Serve as liaison between the dealer, dealer performance manager, and dealer implementation team with respect to product implementation and continuous product management., • In partnership with the dealer training team, learn about new or upcoming products and features, ensuring a high level of personal proficiency in knowledge and functionality of products. Serve as subject matter expert in TC products., • Support a team environment with strong morale and positive energy anchored on sales goals., • Report and record all sales activity notes within Salesforce and communicate properly with applicable team members., • Serve as a change agent, leading change and acting as a catalyst for continuous improvement., • Support in the management of accounts receivable for assigned accounts., • Demonstrate a high level of attentiveness toward customers and actively contribute to a culture that encourages high-quality service with a sense of urgency., • Develop trusting relationships and open communication, accepting feedback (up and down)., • Additional ad hoc responsibilities as determined by the needs of the business. Your Expertise: • Proven success in retail sales in an automotive dealership environment., • Experience in digital media advertising., • Excellent communication and presentation skills, with the ability to listen for understanding, influence outcomes, and negotiate with clients., • Proven ability to identify, initiate, negotiate, and close deals., • Proven track record of consistently meeting and/or exceeding sales goals., • Ability to formulate, implement, and execute sales strategy, plans, and tactics in a competitive environment., • Experience with Salesforce or other Customer Relationship Management tool utilization., • Experience interfacing with client contacts at various levels and demonstrated ability to effectively present information, including complex technical content, and respond to dealer requirements/requests., • Demonstrated understanding of client standards and requirements as they pertain to offered products, features, and capabilities., • Strong sales skills with the ability to create tangible interest for new ideas and product opportunities with clients., • Ability to communicate client requirements and methodologies to the internal organization to ensure alignment., • High integrity, self-starter, strong work ethic, with a high level of energy., • Tech-savvy with the ability to understand, interpret, and present data using a consultative approach., • Ability to grasp new concepts quickly with an open mind for change and a willingness to solve problems., • Strong understanding of auto dealerships, both larger dealer groups and family-owned., • Ability to travel domestically by airplane or car, including overnight trips up to 75% of the time Please note that final interviews may be conducted in-person at the Company's sole discretion. Base salary + target incentive: $155,000 - $165,000 Your TrueCar Experience At TrueCar, we champion remote work because we know great work can happen anywhere. This flexibility allows our TrueCar Crew to live and work from anywhere in the U.S. (with some role-based exceptions). To support our remote team, we provide a home office setup that suits their needs and offer monthly reimbursements for phone and internet connectivity. You will receive excellent benefits that include, but are not limited to, 100% employer-paid health, vision, and dental premiums; a 401(k) plan with company contributions; a wellness reimbursement account; and learning & development reimbursement opportunities. We also understand the importance of recharging, so we offer flexible PTO for exempt TrueCar Crew Members and a generous PTO accrual policy for non-exempt TrueCar Crew Members, in addition to 14 company-paid holidays and 2 floating holidays. In short, we care deeply about our Crew Members and have designed employee-centric programs that reflect this. At TrueCar, we believe in the power of diversity to create a deeper understanding of our consumers and partners, driving innovation in our products. We welcome a workforce that reflects the diversity of car-buying consumers and encourage everyone interested in our mission to apply. We do not discriminate on the basis of race, gender, religion, sexual orientation, age, or any other characteristic protected by applicable law. We will consider qualified applicants with arrest and conviction records in accordance with applicable law. Additionally, TrueCar will provide reasonable accommodations for qualified individuals with disabilities. TrueCar does not accept unsolicited agency submissions. If you are based in California, we encourage you to read this important information for California residents linked ___. #LI-Remote

TrueCar is a leading automotive digital marketplace, and we are on a mission to make car buying and selling easy, transparent, and efficient. We work to empower consumers with data and foster connections with our network of Certified Dealers who share our belief that truth, transparency, and fairness are the foundation of a great experience. We forge partnerships to power car-buying programs for some of America’s most trusted brands. And we continually innovate to provide useful tools, research, market context, and pricing transparency to help consumers feel empowered and confident throughout their journey. As consumers’ priorities and shopping habits shifted, so did we. We are building a modern-day marketplace and invite you to join the TrueCar Crew. You can have a real and direct impact on our journey as we continue to evolve and revolutionize the car-buying and selling experience. The Opportunity: TrueCar is seeking an ambitious sales professional with a passion for helping automotive dealers grow their business. The Business Development Manager is responsible for closing accounts for their assigned book of business to achieve revenue and profitability growth aligned with strategic goals. Reporting to the Director, Dealer Services, the Business Development Manager is responsible for identifying, developing, and managing relationships at all levels within assigned and new accounts, acting as a liaison between the dealer and TrueCar, understanding the needs of the dealer, and educating dealers on TrueCar products as solutions to their dealership needs. This position requires strong coordination with cross-functional teams, including dealer performance, dealer operations, and dealer training teams. The ideal candidate for this role will reside in the greater Houston, TX area. This territory will initially include south/east TX, LA, and MS, and is subject to change at the company's sole discretion. How you will contribute to TrueCar’s success: • Identify, develop, manage, and close new business opportunities at assigned and new accounts, ensuring cross-functional and organizational alignment., • Build a strong 90-day sales pipeline to ensure a long-term and sustainable sales roadmap within your book of business., • Establish and maintain strong relationships with senior leaders and key decision-makers at dealerships., • Meet or exceed sales goals within an assigned book of business. Independently grow an assigned book of business and actively collaborate with the Account Managers group to retain accounts., • Prepare and present proposals and negotiate terms and conditions with dealers., • Support in dealer escalations with all involved functional areas, including dealer performance and sales operations teams, to assure approval and success. Support resolution of challenges where required., • Serve as liaison between the dealer, dealer performance manager, and dealer implementation team with respect to product implementation and continuous product management., • In partnership with the dealer training team, learn about new or upcoming products and features, ensuring a high level of personal proficiency in knowledge and functionality of products. Serve as subject matter expert in TC products., • Support a team environment with strong morale and positive energy anchored on sales goals., • Report and record all sales activity notes within Salesforce and communicate properly with applicable team members., • Serve as a change agent, leading change and acting as a catalyst for continuous improvement., • Support in the management of accounts receivable for assigned accounts., • Demonstrate a high level of attentiveness toward customers and actively contribute to a culture that encourages high-quality service with a sense of urgency., • Develop trusting relationships and open communication, accepting feedback (up and down)., • Additional ad hoc responsibilities as determined by the needs of the business. Your Expertise: • Proven success in retail sales in an automotive dealership environment., • Experience in digital media advertising., • Excellent communication and presentation skills, with the ability to listen for understanding, influence outcomes, and negotiate with clients., • Proven ability to identify, initiate, negotiate, and close deals., • Proven track record of consistently meeting and/or exceeding sales goals., • Ability to formulate, implement, and execute sales strategy, plans, and tactics in a competitive environment., • Experience with Salesforce or other Customer Relationship Management tool utilization., • Experience interfacing with client contacts at various levels and demonstrated ability to effectively present information, including complex technical content, and respond to dealer requirements/requests., • Demonstrated understanding of client standards and requirements as they pertain to offered products, features, and capabilities., • Strong sales skills with the ability to create tangible interest for new ideas and product opportunities with clients., • Ability to communicate client requirements and methodologies to the internal organization to ensure alignment., • High integrity, self-starter, strong work ethic, with a high level of energy., • Tech-savvy with the ability to understand, interpret, and present data using a consultative approach., • Ability to grasp new concepts quickly with an open mind for change and a willingness to solve problems., • Strong understanding of auto dealerships, both larger dealer groups and family-owned., • Ability to travel domestically by airplane or car, including overnight trips up to 75% of the time Please note that final interviews may be conducted in-person at the Company's sole discretion. Base salary + target incentive: $155,000 - $165,000 Your TrueCar Experience At TrueCar, we champion remote work because we know great work can happen anywhere. This flexibility allows our TrueCar Crew to live and work from anywhere in the U.S. (with some role-based exceptions). To support our remote team, we provide a home office setup that suits their needs and offer monthly reimbursements for phone and internet connectivity. You will receive excellent benefits that include, but are not limited to, 100% employer-paid health, vision, and dental premiums; a 401(k) plan with company contributions; a wellness reimbursement account; and learning & development reimbursement opportunities. We also understand the importance of recharging, so we offer flexible PTO for exempt TrueCar Crew Members and a generous PTO accrual policy for non-exempt TrueCar Crew Members, in addition to 14 company-paid holidays and 2 floating holidays. In short, we care deeply about our Crew Members and have designed employee-centric programs that reflect this. At TrueCar, we believe in the power of diversity to create a deeper understanding of our consumers and partners, driving innovation in our products. We welcome a workforce that reflects the diversity of car-buying consumers and encourage everyone interested in our mission to apply. We do not discriminate on the basis of race, gender, religion, sexual orientation, age, or any other characteristic protected by applicable law. We will consider qualified applicants with arrest and conviction records in accordance with applicable law. Additionally, TrueCar will provide reasonable accommodations for qualified individuals with disabilities. TrueCar does not accept unsolicited agency submissions. If you are based in California, we encourage you to read this important information for California residents linked ___. #LI-Remote

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out ___ and connect with us on ___and ___. Travel to Office expectationsFor Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Senior Product Manager (Integrated Care) The Senior Product Manager (Integrated Care) is responsible for leading the strategy and execution of applications and services that enable high-quality, coordinated, and cost-effective care settings. This role owns the development and delivery of EHR-integrated functionality and wraparound services that support provider success in value-based arrangements, including care planning, risk stratification, quality tracking, and interdisciplinary coordination. You have a track record of building sophisticated products and solving customer problems, from discovery, to implementation, to delivery. You are a collaborative leader who ensures successful outcomes for our customers, while optimizing time to value and increasing ROI. You foster a growth mindset culture and suggest ideas for continuous improvement across products and processes. You are comfortable evangelizing your strategy and roadmap to executive stakeholders and externally with customers and partners as needed. Reporting into the Director, Product Management Duties and Responsibilities: -Conduct in-depth analysis for orders and tasks management and associate service documentation solutions. -Track in-market adoption and success of production solutions. -Stay abreast of changing customer needs and industry trends. -Monitor secondary research and market data. -Drive results through effective communication – build rapport, anticipate and prepare for questions, communicate calmly under pressure and be a good listener. -Liaise with Software Commercialization, Sales, Engineering, Professional Services, Customer Success, and other functions to ensure successful product launches and releases. -Understand the broader product portfolio and how solutions work together to create value for customers. -Prioritize product investments and trade-offs using data-driven analysis and good judgement to create a compelling business case and quantify return on investment. -Use qualitative and quantitative techniques to understand current and future customer and user needs and pain points. -Collect and summarize customer feedback to drive satisfaction and adoption. -Drive results through effective communication – build rapport, anticipate and prepare for questions, communicate calmly under pressure and be a good listener. -Maintaining performance standards if working remotely (where applicable) -Represent PointClickCare with a high degree of knowledge, integrity, and professionalism. -Participate in industry events, and lead customer and partner facing engagements as a product expert. -Inspire, energize, and motivate cross-functional teams. Qualifications and Experience: -Exposure to AI tools and a desire to leverage them to enhance your work content and user experience -5-7 years working in Product management, preferably in the healthcare space. -Bachelor’s degree in informatics, Computer Science, information technology, or healthcare-related field of study; Preferred -Managing large product lines, innovation, and a general curiosity and drive for building great products with great user experience. -Proven track record managing commercial software products through the entire product lifecycle at an experienced level -Skilled multi-tasker with ability to work through ambiguity and derives energy from a complex, dynamic, and challenging environment. -Proven ability influencing stakeholders, executing product priorities, and driving business results. -Strong strategic, analytical, and critical thinking skills, with an ability to identify the most important things amongst many important things. -Strong oral, written, and listening communication skills with internal and external stakeholders. -Solid understanding of Agile and Design Thinking methodologies. $135,000 - $160,000 a year US: At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $135,000 - $160,000 and 12.5% bonus and Full-time benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. #LI-MG1 #LI-Remote Tech D - P3 PointClickCare Benefits & Perks: Benefits starting from Day 1!Retirement Plan Matching Flexible Paid Time OffWellness Support Programs and ResourcesParental & Caregiver LeavesFertility & Adoption SupportContinuous Development Support ProgramEmployee Assistance Program Allyship and Inclusion CommunitiesEmployee Recognition … and more! It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact ___ should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment. When you apply for a position, your information is processed and stored with Lever, in accordance with ___. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: ___ PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Company Overview Help Shape the Future of Music Creation and Education at MakeMusic At MakeMusic, we believe music has the power to inspire, connect, and transform lives. For over three decades, we’ve been at the forefront of music technology, building tools that help musicians compose, teach, learn, and perform. Our products are trusted by Grammy-winning composers, world-class educators, and students in classrooms and homes around the globe. With MakeMusic Cloud, we’ve reimagined music practice for the digital age by offering students real-time feedback, access to an extensive repertoire library, and seamless tools for educators to track progress and personalize instruction. If you’re passionate about music, driven by innovation, and eager to create tools that empower musicians and educators around the world, then MakeMusic is the stage you’ve been looking for! As part of the Peaksware portfolio, consisting of brands like TrainingPeaks, MakeMusic, Alfred Music, TrainHeroic, we’re united by a shared mission: to create software that transforms deliberate practice into performance. At Peaksware, we don’t just build products. We build communities of motivated people chasing progress, including athletes, musicians, performers, and the teams that support them. General Overview As Manager,Customer Success, you will play a pivotal role for MakeMusic by leading a high-performing team of Customer Success Account Managers, while directly managing your own book of strategic accounts. This player-coach role blends customer advocacy, team leadership, and operational rigor. You’ll ensure customers have a world-class experience across their lifecycle, while mentoring your team to do the same. Your work drives retention, expansion, and deep customer engagement. You will collaborate closely with the Director of Sales, to ensure our customers have an incredible experience through their journey with MakeMusic. You'll bring strategy, structure, and inspiration to your team—fostering a culture of accountability, continuous improvement, and customer obsession. You thrive in fast-paced environments, take ownership of outcomes, and bring energy, empathy, and curiosity to everything you do. You're not just a manager—you’re a coach, mentor, and player ready to roll up your sleeves. This role sits on our Customer Success, Account Management team and reports directly to the Director, Sales. • Lead the Team - Manage, coach, and inspire your team to deliver exceptional customer outcomes and meet retention and expansion goals., • Drive Results - Own and improve strategies that increase renewal rates, product adoption, and account expansion - aligned with MakeMusic customer success metrics., • Pipeline Forecasting - Own team pipeline tracking and forecasting in close partnership with sales leadership to ensure accurate projections and strategic planning., • Strategic Collaboration - Partner cross-functionally with leadership, marketing, sales, support, adoptions, and product to champion the voice of the customer and drive continuous improvement across the customer journey. Assist with refinement and development of customer onboarding processes and training programs with cross-functional teams, to ensure smooth product adoption and value realization., • Customer First Focus - Develop and implement customer success strategies to enhance customer loyalty/stickiness, satisfaction, and ultimately long-term value (LTV) realization., • Process Improvement - Refine customer success playbooks, tooling, and reporting to drive efficiency, consistency, and customer satisfaction. Collect and analyze customer feedback to provide actionable insights to the product development team, driving innovation and improving our product and customer experience., • Team Coaching and Development - Provide regular feedback, mentorship, and professional growth opportunities for your team. Empower them to own outcomes while building trust and accountability., • Player-Coach Mentality - Balance leadership duties with hands-on work managing your own book of business. Step into customer conversations as needed to support your team and demonstrate best-in-class success practices., • Operational Excellence - Ensure accurate tracking and reporting of pipeline, activities, account health, and performance metrics using our CRM. Use data to inform team priorities and customer strategy., • Other Duties as Assigned - You’re a team player and ready to step in wherever needed to support company-wide goals., • Proactive Engagement - Proactively engage with customers to address challenges, understand their evolving needs, and ensure they are fully utilizing the benefits of MakeMusic as well as cross-sell potential into our other Music Brands offerings, • 3+ years SaaS Customer Success/Account Management experience, including managing a book of business and driving customer outcomes., • 2+ years of experience leading or mentoring customer-facing teams, • Deep understanding of music and music education in K-12 market., • Proven track record of building customer relationships that lead to high retention and account growth, • Excellent communication, interpersonal, and organizational skills, • Strategic thinker with strong problem-solving and critical thinking abilities, • Metrics driven; ability to create and hold teams accountable to meaningful KPIs and goals, instilling ownership and proactive communication, • Data and analytical expertise; ability to analyze complex datasets to identify patterns, trends, and key drivers that influence forecasting accuracy, going beyond simple historical analysis, • Proficient in Google Workspace, HubSpot (or equivalent CRM), and other sales and support tools, • Comfortable in a dynamic, fast-paced, and collaborative environment, • Ability to manage multiple projects and priorities with minimal supervision, • Experience using MakeMusic Cloud (formerly SmartMusic) as a music educator or music student, • Experience managing CSM teams and scaling customer success processes, • Fluency in Spanish or other foreign languages Don’t meet every single requirement? Don’t worry. We still want to hear from you and encourage you to apply. Compensation: We are committed to fair and equitable compensation practices. The annual salary range for this role in Colorado is $68,550-$114,250. Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, and certifications. This role is eligible for variable compensation including bonus. Benefits and Perks: Health • We offer comprehensive health benefits including medical, dental, and vision insurance; health savings and flexible spending accounts, paid parental leave; and an employee assistance program., • We offer several company paid options including Short Term Disability, Long Term Disability, as well as Basic Life Insurance and AD&D., • We offer a 401(K) including a company match., • We observe 12 paid holidays annually and provide discretionary Flexible Time Off. Employees also receive free access to our products, corporate discounts, and professional development resources., • Access to the Performance and Recovery Center (PARC), our on-site fitness facility, as well as employee only access to on-site locker rooms and showers., • Employee only access to secure, indoor bike storage and access to e-bikes exclusively to Peaksware employees. Peaksware adheres to the FLSA Exemption Threshold for minimum wage in all states. Work Environment This job operates in a professional office environment that is well-lighted, heated, and/or air-conditioned with adequate ventilation and a noise level that is usually moderate. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets. All employees must comply with all safety policies, practices and procedures. Report all unsafe activities to your manager and/or Human Resources. Physical Demands While performing the duties of this job, the employee is regularly required to sit and move about the facility; use hands to handle, or feel; talk by expressing ideas by means of the spoken word; and hear by perceiving the nature of sounds. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. To view the Peaksware Privacy Policy, click ___. By submitting an application, you acknowledge and agree to the Peaksware Privacy Policy.

About Us dbt Labs is the pioneer of analytics engineering, helping data teams transform raw data into reliable, actionable insights. Since 2016, we’ve grown from an open source project into the leading analytics engineering platform, now used by over 50,000 teams every week. As of February 2025, we’ve surpassed $100 million in annual recurring revenue (ARR) and serve more than 5,400 dbt Cloud customers, including JetBlue, HubSpot, Vodafone New Zealand, and Dunelm. We’re backed by top-tier investors including Andreessen Horowitz, Sequoia Capital, and Altimeter. At our core, we believe in empowering data practitioners: • Code-based data transformations unlock transparency, flexibility, and collaboration, • Analysts should adopt software engineering best practices to build trusted data products, • Core analytics infrastructure should be open source and user-controlled, • Analytic code—not just tools—should be shared and community-driven dbt is now synonymous with analytics engineering, defining the modern data stack and serving as the data control plane for enterprise teams around the world. And we’re just getting started. We’re growing fast and building a team of passionate, curious people across the globe. Learn more about what makes us special by checking out our ___. Location: US Remote - Boston Metro Area We’re looking to hire a Majors Sales Director to join the Revenue Team. This person will be responsible for building out our strategic customer base throughout the Northeast region. The ideal person will be a proactive and curious member of our growing Sales team, identifying new business with prospects and growth opportunities for clients. A certain level of foresight and knowledge working with intrinsic sales cycles will take this individual confidently into the future of dbt Labs. • Own the full sales cycle from lead to ongoing utilization for enterprise prospects, • Organize POC implementations of dbt Cloud Enterprise, • Win 20 new dbt Cloud Enterprise customers per year (after ramp), • Lead and contribute to team projects that develop our sales process, • Work with product to build and maintain the dbt Cloud enterprise roadmap, • Become an expert in SQL, dbt, and enterprise data operations, • Be an active member of the dbt open source community, • 7+ years closing experience in technology sales, with a proven track record of exceeding annual targets, • Ability to understand complex technical concepts and develop them into a consultative sale, • Excellent verbal, written, and in-person communication skills to engage stakeholders at all levels of an analytics organization (individual developer up to CTO), • The diligence and organizational skills to work long, intricate sales cycles involving multiple client teams, • Ability to operate in an ambiguous and fast-paced work environment, • A passion for being an inclusive teammate and involved member of the community, • Experience with SQL or willingness to learn, • Prior experience in analytics, ETL, BI, and/or open-sourced software, • Knowledge of or prior experience with dbt, • Interview with Talent Acquisition Partner, • Interview with the Hiring Manager, • Team Interviews; Sales & Solutions Architects, • Pipeline Generation Activity with Sales Leadership, • Unlimited vacation time with a culture that actively encourages time off, • 401k plan with 3% guaranteed company contribution, • Comprehensive healthcare coverage, • Generous paid parental leave, • Flexible stipends for:, • Health & Wellness, • Home Office Setup, • Cell Phone & Internet, • Learning & Development, • Office Space We offer competitive compensation packages commensurate with experience, including salary, RSUs, and where applicable, performance-based pay. Our Talent Acquisition Team can answer questions around dbt Lab’s total rewards during your interview process. In select locations (including Boston, Chicago, Denver, Los Angeles, Philadelphia, New York City, San Francisco, Washington, DC, and Seattle), an alternate range may apply, as specified below. #LI-Remote Sales Director OTE Range $300,000 - $380,000 USD dbt Labs is an equal opportunity employer, committed to building an inclusive team that welcomes diverse perspectives, backgrounds, and experiences. Even if your experience doesn’t perfectly align with the job description, we encourage you to apply—we value potential just as much as a perfect resume. Want to learn more about our focus on Diversity, Equity and Inclusion at dbt Labs? Check out our DEI ___. dbt Labs reserves the right to amend or withdraw the posting at any time. For employees outside the United States, dbt Labs offers a competitive benefits package. RSUs or comparable benefits may be offered depending on the legal or country limitations.

About Us dbt Labs is the pioneer of analytics engineering, helping data teams transform raw data into reliable, actionable insights. Since 2016, we’ve grown from an open source project into the leading analytics engineering platform, now used by over 90,000 teams every week, driving data transformations and AI use cases. As of February 2025, we’ve surpassed $100 million in annual recurring revenue (ARR) and serve more than 5,400 dbt Platform customers, including AstraZeneca, Sky, Nasdaq, Volvo, JetBlue, and SafetyCulture. We’re backed by top-tier investors including Andreessen Horowitz, Sequoia Capital, and Altimeter. At our core, we believe in empowering data practitioners: • Reliable, high-quality data is the fuel that propels AI-powered data engineering., • AI is changing data work, fast. dbt’s data control plane keeps data engineers ahead of that curve., • We empower engineers to deliver reliable, governed data faster, cheaper, and at scale. dbt Labs is now synonymous with analytics engineering, defining the modern data stack and serving as the data control plane for enterprise teams around the world. And we’re just getting started.. We’re growing fast and building a team of passionate, curious people across the globe. Learn more about what makes us special by checking out our ___. Location: US Remote (NYC Metro) We’re looking to hire a Majors Sales Director to join the Revenue Team. This person will be responsible for building out our largest, most strategic customer base throughout the NYC Metro area. The ideal person will be a proactive and curious member of our growing Sales team, identifying new business with prospects and growth opportunities for clients. A certain level of foresight and knowledge working with intrinsic sales cycles will take this individual confidently into the future of dbt Labs. • 6+ years closing experience in technology sales, with a proven track record of exceeding annual targets, • Ability to understand complex technical concepts and develop them into a consultative sale, • Excellent verbal, written, and in-person communication skills to engage stakeholders at all levels of an analytics organization (individual developer up to CTO), • The diligence and organizational skills to work long, intricate sales cycles involving multiple client teams, • Ability to operate in an ambiguous and fast-paced work environment, • A passion for being an inclusive teammate and involved member of the community, • Experience with SQL or willingness to learn, • Own the full sales cycle from lead to ongoing utilization for enterprise prospects, • Organize POC implementations of dbt Cloud Enterprise, • Win 20 new dbt Cloud Enterprise customers per year (after ramp), • Lead and contribute to team projects that develop our sales process, • Work with product to build and maintain the dbt Cloud enterprise roadmap, • Become an expert in SQL, dbt, and enterprise data operations, • Be an active member of the dbt open source community, • Prior experience in analytics, ETL, BI, and/or open-sourced software, • Knowledge of or prior experience with dbt, • Interview with Talent Acquisition Partner, • Interview with the Hiring Manager, • Team Interviews; Sales & Solutions Architects, • Pipeline Generation Activity with Sales Leadership, • Unlimited vacation time with a culture that actively encourages time off, • 401k plan with 3% guaranteed company contribution, • Comprehensive healthcare coverage, • Generous paid parental leave, • Flexible stipends for:, • Health & Wellness, • Home Office Setup, • Cell Phone & Internet, • Learning & Development, • Office Space We offer competitive compensation packages commensurate with experience, including salary, equity, and where applicable, performance-based pay. Our Talent Acquisition Team can answer questions around dbt Lab’s total rewards during your interview process. In select locations (including Boston, Chicago, Denver, Los Angeles, Philadelphia, New York City, San Francisco, Washington, DC, and Seattle), an alternate range may apply, as specified below. New York City OTE Range $300,000 - $380,000 USD dbt Labs is an equal opportunity employer, committed to building an inclusive team that welcomes diverse perspectives, backgrounds, and experiences. Even if your experience doesn’t perfectly align with the job description, we encourage you to apply—we value potential just as much as a perfect resume. Want to learn more about our focus on Diversity, Equity and Inclusion at dbt Labs? Check out our DEI ___. dbt Labs reserves the right to amend or withdraw the posting at any time. For employees outside the United States, dbt Labs offers a competitive benefits package. RSUs or comparable benefits may be offered depending on the legal or country limitations.

Sword Health is shifting healthcare from human-first to AI-first through its AI Care platform, making world-class healthcare available anytime, anywhere, while significantly reducing costs for payers, self-insured employers, national health systems, and other healthcare organizations. Sword began by reinventing pain care with AI at its core, and has since expanded into women’s health, movement health, and more recently mental health. Since 2020, more than 700,000 members across three continents have completed 10 million AI sessions, helping Sword's 1,000+ enterprise clients avoid over $1 billion in unnecessary healthcare costs. Backed by 42 clinical studies and over 44 patents, Sword Health has raised more than $500 million from leading investors, including Khosla Ventures, General Catalyst, Transformation Capital, and Founders Fund. Learn more at ___. Sword Health is seeking a Director of Customer Success to lead and scale our enterprise Customer Success function, ensuring our customers realize measurable clinical and economic outcomes from Sword’s AI Care platform. This is a senior enterprise leadership role with direct accountability for customer outcomes, responsible for owning post-sale success across a portfolio of complex enterprise customers while evolving the strategy, operating model, and playbooks that support long-term retention, expansion, and advocacy. As a Director, you will balance hands-on customer leadership with team development and cross-functional influence, helping shape how Sword delivers world-class, AI-first healthcare at scale. Accountable for gross retention, net revenue retention, and expansion outcomes across a portfolio of complex enterprise customers, in close partnership with Sales and Commercial leadership.Define and scale Sword’s enterprise Customer Success operating model, including customer segmentation, coverage ratios, capacity planning, and success motions aligned to growth targets. You will be a key leader within Sword’s Customer Success organization, managing and mentoring a team of Customer Success Managers while partnering closely with Sales, Implementation, Marketing, Product, Clinical, and Data teams. This role reports into Customer Success leadership and plays a critical role in aligning customer outcomes with Sword’s broader commercial and clinical strategy. This role manages and scales a team of approximately 6–10 Enterprise Customer Success Managers, with responsibility for performance, development, and succession planning. • Lead the end-to-end customer lifecycle for a portfolio of enterprise clients, with clear ownership of retention, adoption, time-to-value, and expansion readiness., • Build and maintain trusted, executive-level relationships with customer stakeholders, including C-suite leaders, benefits teams, and external partners., • Own and evolve Sword’s enterprise customer success motion, including implementation best practices, engagement strategies, QBR frameworks, and success metrics., • Manage and mentor a team of Customer Success Managers, providing coaching, performance feedback, and career development support., • Partner closely with Sales to ensure seamless handoffs, account planning, renewals, and expansion opportunities., • Provide executive oversight and orchestration for complex customer implementations, partnering closely with Implementation leadership to ensure on-time, on-value delivery., • Deliver quantifiable and qualitative insights to customers through reporting, regular business reviews, and strategic recommendations., • Develop and oversee client account plans, including opportunity sizing, success milestones, and investment recommendations., • Advocate for customer needs internally, influencing Product, Clinical, and Operations teams to address pain points and improve customer outcomes., • Own strategic initiatives within the Customer Success organization, continuously refining playbooks, processes, and tooling as the business scales., • Own and report on key Customer Success metrics including gross retention, net revenue retention, engagement, adoption, and expansion pipeline influenced., • 8+ years of experience in enterprise customer success, account management, or related roles, with demonstrated progression into leadership., • Experience managing and developing high-performing Customer Success teams., • Strong background working with enterprise customers, ideally within digital health, healthcare technology, SaaS, or the benefits ecosystem., • Experience supporting Fortune 1000 or similarly complex, multi-stakeholder enterprise customers, ideally across multi-year contracts and multi-geo deployments., • Proven ability to influence executive stakeholders and navigate complex, multi-threaded customer relationships., • Exceptional communication, storytelling, and analytical skills, with the ability to translate data into strategic insights., • Strong program and project management capabilities, with experience managing multiple customers and initiatives simultaneously., • Comfort operating in fast-paced, ambiguous, high-growth environments., • A stimulating, fast-paced environment with lots of room for creativity., • A bright future at a promising high-tech startup company., • Career development and growth, with a competitive salary., • The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare., • A flexible environment where you can control your hours (remotely) with unlimited vacation., • Access to our health and well-being program (digital therapist sessions)., • Remote or Hybrid work policy. SWORD Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.

Position Overview: The Director of Customer Support will lead a high-volume, customer-facing support organization responsible for delivering reliable, timely, and high-quality technical assistance at scale. This role is accountable for end-to-end Customer Support operations, including ticket management, service levels, escalation frameworks, and continuous improvement across all reactive support channels. This leader will bring structure, predictability, and operational discipline to a team managing thousands of support requests per month, while building the systems, processes, and tooling needed to scale efficiently. The focus of the role is to support execution and issue resolution, not renewals, expansion, or commercial ownership. This role reports to the SVP of Practice Growth and partners closely with Product, Account Management, and Sales leadership. At RxVantage we transform how medical practices engage with life sciences resources and expertise to improve patient care. Our platform intelligently connects healthcare providers with the precise life sciences experts that they need, when they need them. As a result, medical practices stay on the cutting edge of patient care without disrupting workflows. Trusted by more than tens of thousands of healthcare practitioners and all major life sciences companies, RxVantage has powered millions of educational exchanges between healthcare teams and life sciences companies. What you’ll be doing: • Team Leadership & Development Responsibilities, • Lead, mentor, and develop a high-performing Customer Support organization., • Establish a culture of ownership, accountability, and operational excellence., • Build and maintain onboarding, training, and certification programs to elevate technical proficiency and consistency., • Define clear roles, escalation paths, performance expectations, and career progression within Customer Support., • Equip front-line managers to run predictable day-to-day support operations while developing future leaders., • Customer Support Operations & Service Delivery Responsibilities, • Own end-to-end support operations across all reactive channels (ticketing, email, chat, phone)., • Standardize ticket intake, triage, prioritization, escalation, and resolution workflows., • Define and enforce SLAs, service level targets, and incident response procedures., • Monitor ticket volume, backlog health, aging, and response trends to ensure consistent service delivery., • Assess current-state processes, design future-state workflows, and implement operational improvements that reduce friction, eliminate redundancy, and support sustainable growth., • Drive operational rigor that balances speed, quality, and cost-to-serve., • Automation, Deflection & Issue Prevention Responsibilities, • Implement automation and AI-driven workflows to reduce repetitive and manual support work., • Develop and execute a knowledge base and self-service strategy that increases ticket deflection., • Analyze support data to identify recurring issues and partner with Product to eliminate root causes., • Shift the organization toward proactive issue prevention (reducing inbound demand), not proactive relationship management., • Continuously evaluate tools, workflows, and documentation to improve efficiency at scale., • Cross-Functional Collaboration, • Partner closely with Product to surface trends, defects, and usability issues impacting support volume and customer experience., • Collaborate with Sales to improve pre-sale expectation setting and post-sale support readiness., • Serve as the internal voice of support, advocating for product and process improvements that reduce customer friction., • Ensure clear escalation and communication paths for high-impact customer issues., • Performance Measurement & Reporting, • Establish and own Customer Support KPIs, including:, • SLA attainment, • First response and resolution times, • Backlog health and ticket aging, • Escalation rates, • CSAT and service quality indicators, • Ticket deflection and automation effectiveness, • Provide regular reporting to leadership on support performance, capacity, risks, and trends., • Pull, analyze, and interpret call data to identify trends, diagnose performance gaps, and drive staffing, coverage, and workflow decisions., • Use data to drive staffing models, prioritization, and continuous improvement initiatives. The ideal candidate: • 2-5 years of experience leading Customer Support or Technical Support teams in SaaS or technology environments., • Proven success running high-volume support operations with strong operational discipline., • Deep experience with ticketing platforms, automation tools, and support analytics., • Deep Proficiency in modern cloud-based phone systems (Zoom Phone or Similar); including call routing, tier or queue configuration, and reporting., • Demonstrated ability to improve efficiency, predictability, and customer experience simultaneously., • Strong operational and workflow leadership with a track record of applying prior best practices to improve efficiency, scalability, and consistency., • Strong leadership, communication, and change management skills., • Data-driven mindset with excellent analytical and problem-solving abilities., • Experience in MedTech or HealthTech a plus. Benefits: • Competitive Salary, • 100% Company-Paid Premiums for Employee’s Medical Health (HDHP 4500), Vision, and Dental Plans + $4,400 company sponsored contribution into an HSA, • Short-term and Long-term Disability, • Life Insurance, • 401k Matching, • Work from Anywhere within the US, • Flexible PTO, • 100% Paid Parental Leave, • Post-Parental Leave Program - $5k stipend to assist with expenses, 4 week 100% paid “Ease-Back” return to work transition period, • Charitable donation matching Location: Our “Work from Anywhere” philosophy is aimed at making sure that we recruit a diverse range of thought leadership to ensure that our technology is better able to serve local health care providers. Our goal is to hire the country’s top talent and allow them to create an environment within the U.S. where they can do their best work. About Our Organization: At RxVantage, we're a small company with a big mission: to connect healthcare providers with the right life science experts and resources they need, exactly when they need them, to improve patient care. We’ve built a software platform that’s changing the way providers learn about the latest medical advancements and technologies. Every year, our platform powers over 1 million educational exchanges between medical practices and life science companies, making it easier for them to stay informed and provide better care. We have a proven product, a strong mission, and a passionate team. Now, we're looking for talented people to help us grow even more. If you're driven, eager to make an impact, and ready to be part of something meaningful, we want to hear from you! RxVantage is an equal opportunity employer and dedicated to ensuring that we represent the local communities where our health and wellbeing providers serve as pillars of support to our family, friends, and neighbors. Our representation within these communities allows us to embody a diverse set of backgrounds, experiences, abilities and perspectives; and provide an inclusive environment for our team to feel empowered to be their authentic selves, without fear of harassment or discrimination.

The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us! Location: United States / Canada (Remote) Reports to: Director of Product, FinData About the Team: The Financial Data content organization is responsible for curating best-in-class structured data, both self-sourced and from third party content providers. The team was historically focused primarily on building a platform of 4,000+ fundamental financial models. The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion and enable users to unearth even more comprehensive insights from thousands of content sets. Within this new environment, the Global Research team is integrating our rich dataset into the platform alongside third party data to create a new final database that will offer our customers an unmatched level of accuracy, context, and flexibility to analyze and make investment decisions. About the Role: We are seeking a Senior Product Manager to oversee the integration of new structured data into the AlphaSense platform. Candidates should have extensive experience managing complex data projects that span multiple teams paired with working knowledge of user workflows related to financial data (such as investor research, quantitative analysis, M&A, etc.). Who You Are: • 7+ years of product management experience in the fintech, investment research, or financial services industry, • Proven track record of managing complex products with many moving parts. You excel at making difficult trade-off decisions and sequencing development to deliver value under tight deadlines., • Strong communication skills and highly team-oriented, • Meticulous attention to detail, • Experience with Notion and Linear, • Data Fluent: Comfortable using SQL, LLMs, or a combination of both to query complex datasets, audit for quality, and translate technical findings into user value is considered an asset, • Bachelor’s degree in finance, accounting, or business, MBA or a CFA designation What You’ll Do: • Manage the entire “zero-to-one” product lifecycle from initial data analysis through launch, understanding how to structure the data to support multiple workflows, define requirements, supporting development, testing, managing ongoing feedback in incremental enhancements., • Act as the primary bridge between complex user workflows and technical execution, translating sophisticated analytical needs into robust data architectures while partnering with platform peers (Web, Excel, and AI) to ensure seamless data delivery., • Work alongside internal domain experts with deep capital markets / investment research experience to understand user pain points, validate product hypotheses, prompt innovation and inform prioritization., • Articulate core client problems and collaborate with engineers to validate potential solutions based on robust customer feedback, strategic objectives, market analysis, and technical feasibility., • Manage the entire product lifecycle from initial data analysis through launch, understanding how to structure the data to support multiple workflows, define requirements, supporting development, testing, managing ongoing feedback in incremental enhancements., • Vigilant in remaining well informed of industry trends to deliver competitive intelligence to better evolve product and content vision. Analyze other relevant competing content sets in the market. and interact with customers to understand their workflows and pain points and gather and document actionable feedback., • Demonstrate strong and persuasive communication skills, ensuring complex ideas are understood by cross-departmental partners, gaining alignment and buy-in to drive valuable impact. For base compensation, we set standard ranges for all roles based on function and level benchmarked against similar stage growth companies and internal comparables. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors including candidate experience/expertise and may vary from the amounts listed below. You may also be offered a performance-based bonus, equity, and a generous benefits program. Base Compensation Range $158,000 - $185,000 USD AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination. In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works. Recruiting Scams and Fraud We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note: • AlphaSense never asks candidates to pay for job applications, equipment, or training., • All official communications will come from an @___ email address., • If you’re unsure about a job posting or recruiter, verify it on our ___. If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.

The Schoolinks Customer Success Team is continuing to grow as we bring on new customers. We're looking for passionate, customer centric individuals to be the next Customer Success Managers. We are looking for team members to support our smaller school districts across the country. This will involve high levels of using data to drive strategy, project management and organization. Your Responsibilities will include... • Work in a collaborative team to meet onboarding, usage, and renewal targets for your portfolio of districts., • Onboard new districts by leading their project kickoff, data integration, and training sessions., • Assess usage, engagement, and outcome data to determine health and action needed at each of your districts., • Build and maintain director and executive level relationships at each of your districts., • Facilitate renewal process (quote, verbal approval, signature) for your districts., • Provide well-structured customer feedback to our Product Team, collected during the various customer engagements., • Continuously define, document problems and challenges faced by our districts., • Keep account records and notes updated in a CRM such as SalesForce, Gainsight or other CS tools., • 3+ Years Professional Experience, • 1+ years experience in implementation and customer success for a SaaS company (ideally in the K12 or EdTech industry), • Strong ability to multi-task and manage a large book of business, • Experience or Ability to work in a remote environment., • Strong interpersonal skills, • Project management skills (understand task dependencies/sequence and manage of tasks), • Positive attitude - you can stay optimistic in high stress situations, • Proactive, entrepreneurial style, eager to take initiative in a fast-paced, dynamic environment — you know when and how to find the right information when you need it., • Ability to close renewal and multi-thread to discover expansion opportunities., • Technical Abilities: Google Suite (Sheets, Slides, Etc) & Apple/Mac Required SchooLinks is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. • 100% health care coverage for Employee, • 401K with company matching, • Dental & Vision, • Parental Leave, • Subsidized gym membership, • Remote work stipend, • Annual team offsite

Who we are? United Imaging is a leading global medical device developer and supplier with a diversified portfolio of advanced medical products, digital healthcare solutions, and intelligent solutions that cover the entire process of imaging diagnosis and treatment. From our North American HQ in Houston, we are passionate about expanding our customer sales and support structure, embracing the highest quality and craftsmanship in each of our medical imaging products, and dedicated to building an outstanding organization. Join our innovative team with the mission of developing and supplying advanced technologies and improving patient care worldwide. As part of our global team, you will have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career. Company Page: ___ Job Summary The Regional Director Corporate Accounts will be working with a cross functional group, consisting of modality, commercial, and executive team members to increase United Imaging’s presence in the corporate healthcare market space, by developing, nurturing, and maintaining relationships with Integrated Delivery Networks (IDN), including national imaging centers, and Group Purchasing Organizations (GPO). Successful candidates will demonstrate the characteristics of authenticity and integrity that are needed to build meaningful and lasting relationships with our customers. Directors of Corporate Accounts will serve as the architect and strategic hub to provide a holistic approach to corporate account management. Benefits When joining our team, we offer benefits including: medical, dental, vision, short- & long-term disability and life insurance, 401(k) with company matching, paid time off and (12) paid holidays annually. Duties & Responsibilities • Develop strategy and business plan for corporate account penetration with a given region, leveraging the product and business solution portfolio to increase United Imaging’s market presence., • Establish United Imaging brand with the region, growing the installed base and reputation by delighting customers with consistent and expeditious customer expectation management., • Navigate the intricate environment complexities of a corporate account and be able to navigate and match UIH personnel to the environment needs., • Lead and support a deal team consisting of account executives, modality managers, product management and executive leadership to develop and execute a strategy that will result in adoption of UIH brand and product., • Develop and maintain an understanding of the unique customer needs and be able to represent and shape those needs into a mutually beneficial partnership., • Be the voice of the customer, present their perspective and needs related to imaging trends., • Consult and present for customers on product offerings business solutions and guide customers through the sales process., • Cultivate and maintain relationships with clients that have influence in UIH equipment decisions, including clinical leaders and decision teams, supply chain leaders, IDN and GPO executives, etc., • Support the account team with strategy to develop and maintain a qualified sales funnel to ensure over-achievement., • Develop, nurture, and maintain customer references and installed base in support of national show sites. Education · Bachelor’s degree or above or/ equivalent work experience required Experience • Candidates will have minimum of 10+ years of experience in strategic healthcare accounts., • Extensive knowledge of medical imaging in healthcare market trends, • Ability to navigate complex situations and organizational structures and drive team towards successful outcomes., • Proven ability to build a strong sales funnel and impactful client relationships, • Demonstration of a strong customer orientation, high energy and motivation, and willingness to travel within an assigned region (50% travel or more, business needs dictate), • Integrity/Resourceful/Self-Starter/Prospecting Skills/Consultative & Solutions Selling, • Strong Communication Skills/Strong Business Acumen/Competitive Spirit/Coachable, • Objection Handling Skills/Negotiation and Closing Skills/Results Driven/Flexible United Imaging is an Equal Opportunity Employer. Diversity, equity, and inclusion matter. United Imaging provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

About DeleteMe: DeleteMe is the leader in proactive privacy protection. We help security teams reduce their human attack surface by continuously monitoring and removing exposed personal data (PII) from the open web — the very data threat actors use to launch social engineering, phishing, Gen-AI deepfake, doxxing campaigns, physical threats, and identity fraud.Operating as a fast-growing, global SaaS company, DeleteMe serves both consumers and enterprises. DeleteMe has completed over 100 million opt-out removals, helping customers reduce risks associated with identity theft, spam, doxxing, and other cybersecurity threats. We deliver detailed privacy reports, continuous monitoring, and expert support to ensure ongoing protection. DeleteMe acts as a scalable, managed defense layer for your most vulnerable attack vector: your people. That’s why 30% of the Fortune 100, top tech firms, major banks, federal agencies, and U.S. states rely on DeleteMe to protect their workforce. DeleteMe is led by a passionate and experienced team and driven by a powerful mission to empower consumers with privacy. Job SummaryLead a team of Customer Success Managers and help Public Sector organizations succeed with our SaaS product. In this high-impact role, you'll work closely with customers to understand their needs, develop and implement customer success plans, and drive adoption and retention. You'll also play a key role in building and executing strategy for the Public Sector team. The manager of Public Sector will work closely with the Director of Success in expanding the DeleteMe Public Sector team and ensuring that all Public Sector clients receive the appropriate level of service. Your primary responsibility will be to develop and execute strategies for Public Sector organizations in collaboration with the Director of Success. You will also work with the Public Sector Sales team to create suitable renewal, expansion and save motions to increase retention. Additionally, you will partner with the DeleteMe Onboarding team to implement and adopt strategies for new customers. As the Manager of Public Sector, you will support key Public Sector accounts, and provide mentorship and supervision to other Public Sector CSMs. Responsibilities-Achieve high client retention and renewal rates, partnering with Sales to optimize net renewal rates.-Proactively identify risk mitigation strategies to reduce client churn and contraction.-Understand DeleteMe customer’s business needs and opportunities for growth with existing customers-Act as a product expert and evangelist for DeleteMe’s customers and customer evangelist with internal DeleteMe stakeholders (Voice of the Customer)-Work cross-functionally with a variety of departments on projects to enhance the product and customer experience-Develop and implement best practices for client engagements to deliver continuous value.-Lead Executive Business Reviews (EBRs) for high-value customers to demonstrate realized product value and strategic roadmap."-Help create a referenceable pipeline of customers to highlight and elevate the DeleteMe brand and overall brand awareness throughout the privacy industry-Create customer advocates within your book of business and help drive the new business pipeline with referral customers. Core Job Requirements-Experienced Manager or Director with a background in high-intensity start-up or corporate environments, Remote work experience a plus.-Experience in government procurement processes, preferably in a SaaS company.-Minimum of 5-8+ years of experience in Customer Success, Partner Success, Onboarding, or Implementation for SaaS companies.-Minimum of 3-5 years in a leadership role working with Public Sector customers, wherein you navigated procurement and renewal processes with SLED and Federal accounts. -A deep understanding of Customer Experience and Customer Lifecycle.-Proven track record of supporting successful Customer Experience programs.-Demonstrated ability to communicate effectively with a diverse group of stakeholders.-An entrepreneurial and 'get-things-done' mindset focused on delivering results.-This role requires domestic and international travel. All standard travel expenses will be covered in accordance with the company's travel reimbursement policy. Technical Job Requirements:-Experience building and managing reports and dashboards in Salesforce.com-Demonstrated ability using Microsoft Excel for data analysis on single-source and multi-source data sets.-Deep understanding of cyber threats such as social engineering, doxxing profile development, and advanced spearphishing. What We Offer: -Comprehensive health benefits - Medical, Vision, Dental -Generous 401k matching up to 6%-20 days paid time off-15 sick days-12 company-paid holidays-Childcare expense reimbursement-Fitness and cell phone reimbursement-Birthday time offWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Infleqtion is seeking a Director of Product Marketing, Quantum Computing to shape the positioning, narrative, and go-to-market strategy for our quantum computing portfolio. This leader will translate advanced quantum platforms, technical milestones, and roadmap priorities into clear market stories that build confidence, support commercial growth, and establish Infleqtion as a leader in practical quantum computing. The ideal candidate brings product marketing experience from a quantum computing company or a substantive computing environment such as HPC, cloud infrastructure, AI infrastructure, semiconductors, enterprise platforms, developer tools, or advanced computing systems. They must be credible with technical teams and effective at creating messaging, content, and campaigns for customers, partners, analysts, investors, government stakeholders, and the broader quantum ecosystem. • Own positioning, messaging, and narrative for Infleqtion’s quantum computing portfolio, • Define the market story that differentiates Infleqtion’s technology, roadmap, use cases, and commercial value, • Develop go-to-market messaging for announcements, launches, partnerships, events, campaigns, and executive communications, • Translate technical capabilities, benchmarks, and proof points into compelling customer, market, and use-case narratives, • Create core product marketing assets, including messaging frameworks, launch materials, web copy, pitch decks, briefs, explainers, FAQs, sales enablement, and executive-ready content, • Partner with technical teams, business development, communications, digital, events, creative, and executive leadership to ensure consistent external positioning, • Support analyst relations, media opportunities, conference narratives, webinars, thought leadership, and strategic customer or partner engagements, • Track competitive, market, and category dynamics across quantum computing, classical computing, AI, cloud, HPC, and emerging infrastructure markets, • 10+ years of product marketing or technical marketing experience, • Product marketing experience in quantum computing or a technical computing environment, such as cloud, AI infrastructure, HPC, semiconductors, enterprise software, developer platforms, or advanced computing systems, • Strong understanding of computing markets, technical buyers, partner ecosystems, and enterprise adoption dynamics, • Proven ability to translate complex technical products into clear positioning, differentiated messaging, and market-facing content, • Experience developing launch plans, messaging frameworks, competitive positioning, sales enablement, and campaign narratives, • Excellent communication, writing, editing, and storytelling skills, • Ability to work directly with technical teams and turn complex capabilities into accurate, compelling external materials, • Ability to operate effectively in a high-growth, technically complex, category defining environment Preferred Qualifications • Direct experience in quantum computing, quantum software, quantum hardware, or adjacent advanced computing markets, • Familiarity with AI and/or cloud computing markets, especially where they intersect with enterprise infrastructure, developer workflows, or emerging quantum use cases, • Experience marketing to government, national security, research, scientific, or deep technical audiences, • Base Salary: 165k-190k, • 100% company paid Employee coverage for Medical, Dental, Vision, and Short/Long Term Disability insurance programs, • Employer funded Health Savings Account, • Unlimited Paid Time Off, • 401(k) Matching Programs, • Company paid Life and AD&D Insurance, • Flexible Healthcare Savings Account, • Paid FMLA Leave, • Paid Maternity/Paternity Leave, • Employer Assistance Program, • Student Loan Repayment Equal Opportunity Here you have freedom to embrace your whole self: who you love, your gender identity and expression, skin color, age, appearance, disability, neurodiversity, DNA, military/veteran status, citizenship, and other factors that make up who you are. Your uniqueness is valued, welcomed, and appreciated here. We are dedicated to providing a positive workplace and base all employment decisions on your qualifications, performance, merits, as well as business needs. We are proud to be an Equal Employment Opportunity Employer. Contact Information If this opportunity interests you and you fit the job description, please submit an application. If you need assistance or an accommodation due to disability, please feel free to contact us at

At AlayaCare, we’re more than just a fast-growing SaaS company, we’re a team of people passionate about transforming home healthcare. Our cloud-based platform empowers care providers around the world to deliver better outcomes for their clients. With 550+ employees across Canada, the US, Australia, and Brazil, we’re united by a shared mission and a strong culture of transparency, growth, and human connection. Whether you're early in your career or a seasoned expert, AlayaCare offers the opportunity to grow your impact, your skills, and your career. Reporting to the Director, Customer Success Management (US), the Customer Success Manager is responsible for setting and managing the strategic plan for Large customers. They will be accountable to driving the client journey to ensure clients achieve ROI on their implementation of the AlayaCare Cloud software. The Customer Success Manager is a subject matter expert on the market they operate in. Your main responsibility will be to enhance retention, adoption and foster the growth of your portfolio, which comprises AlayaCare’s most valued customers. As a strategic lead in the organization, they will be the key executive touchpoint, providing Quarterly Business Reviews and ongoing recommendations to optimize the customer lifecycle. As the key touchpoint for Enterprise organizations, the Enterprise Customer Success Manager will focus on relationship management at the corporate level, while also working with the implementation Project Manager to ensure the health and satisfaction of all customer stakeholders. • Define the client journey by setting expectations for key milestones and ROI set in the sales cycle., • Establish trusted advisor relationships with customer Executive team, developing an ‘influencer’ relationship, while working with internal teams to deliver a best-in-class customer experience., • Maintain and actively manage a healthy client portfolio, building toward best-in-class Net Promoter Score and Net Dollar Retention outcomes., • Provide Stakeholder updates to maintain engagement during Implementation to proactively advocate for customer concerns and mitigate identified risks., • Address any escalated customer issues with speed and urgency, coordinating internal stakeholders., • Deliver polished Quarterly Business Review presentations to clients that uncover new business uses, adoption of best practices and product roadmap updates., • Monitor and maintain customer health scoring, proactively engaging with accounts based on health indicators., • Help drive new business and reduce churn and building referenceable clients., • Drive account growth outcomes through identifying expansion plays - upsell opportunities, • Influence customer lifetime value through optimizing product adoption, customer satisfaction and overall health., • 5+ years in a customer-facing role dealing with mid market or larger accounts in a customer success or account manager role., • 3+ years of SaaS experience or experience working with post-acute software solutions., • Proven experience managing and nurturing executive relationships with customers, including management of executive-level escalations., • Ability to anticipate needs, innovate, and flourish in a fast-paced environment., • Excellent written, oral, and presentation communication skills, with a demonstrated ability to shape narratives supported by data., • Ability to develop market-specific strategies and plans based on industry best practices (ex. Pre-sales, Consulting) to improve growth efficiency and net dollar retention., • Collaborative team player with exceptional relationship and interpersonal skills., • Contributes to a culture of transparency and accountability and has a track record of operating with high integrity and honesty. This role is based remotely in the United States but may require travel to visit customers on-site, as well as occasional travel to AlayaCare offices (in Canada) or events. Work With Purpose At AlayaCare, you’ll help build technology that empowers care providers and improves outcomes for patients and families. Every line of code and every customer interaction contributes to making care more connected, accessible, and human. Grow in a High-Trust Culture We believe in transparency, feedback, and assuming positive intent. Here, you’ll feel safe to share your ideas and career goals, and be supported to achieve them through mentorship, career mobility, and a promote-from-within philosophy. Balance That Works for You We value flexibility and well-being. From “Wellness Fridays” to volunteer time off, to flexible vacation, we make sure you have the space to recharge, contribute to your community, and live your best life. Benefits That Matter • Equity in a well-funded, scaling company., • Comprehensive health benefits, telemedicine, and lifestyle spending accounts., • Parental leave top-up and family support programs. Inclusive by Design We celebrate diverse perspectives and foster belonging through our DEIB initiatives. Employee-led events, summits, and social activities, both in-person and virtual, create meaningful connections across our global teams. Apply today and be part of a company that makes a real difference in the future of home and community care. Not the right role for you? Share this posting with someone who might be a great fit. AlayaCare uses AI tools during our hiring process to support fair, consistent, and objective decision-making. Some initial screening steps may be automated to help identify qualified candidates. If your application is declined automatically, you may request a human review. We’re committed to creating a workplace where everyone belongs. If you require accommodation during the application process, please reach out to ___. #LI-Remote #LI-JM1

As Director of Product Management for our Next Gen Platform, you will lead & execute the product vision for our next generation issuance & processing platform focusing on platform modernization, service abstraction, scalability, and more, while supporting the growth of our new and existing customers. You will lead a team to cut across core components of our platform including issuing, fulfillment, processing, ledger, tokenization, and customer onboarding & enablement. This role bridges strategy, delivery, and operational excellence to ensure we continuously deliver customer value and exceptional platform performance. We work ___. This role can be performed remotely anywhere within the United States or from our Oakland office. We’d love for you to join us! The Impact You'll Have • Shape the strategic direction of Marqeta’s core platform and production support experience, directly influencing how $300B+ in annual TPV flows through our systems., • Champion a product vision that unlocks platform scalability, operational excellence, and long-term customer trust across our ecosystem., • Architecting "Operating Models" for medium-scale engineering organizations., • Enable the company to move faster and with confidence by building resilient systems, intuitive tooling, and clear operating models across product and support., • Drive alignment between customer needs, operational realities, and long-term product investments—ensuring Marqeta is positioned to lead in a dynamic payments landscape., • Deliver measurable improvements to customer satisfaction and retention by embedding support insights directly into product planning and prioritization., • Ensure Marqeta stays ahead of regulatory, network, and market shifts by turning external signals into internal advantage through strategic product bets., • Be a critical voice in connecting platform capabilities with customer outcomes—ensuring every roadmap decision delivers impact at scale., • Grow and mentor a senior product organization that excels at cross-functional leadership, systemic thinking, and operational rigor., • Create an executive-friendly view of production health, product performance, and platform risk—turning complexity into clarity for decision-makers. Who You Are • 10+ years in product management leadership, with experience in payments, fintech, or SaaS platforms., • Proven track record of setting vision and strategy for a portfolio of products and translating it into a roadmap with rigorous end-to-end execution, • High EQ and leadership skills with a passion for coaching and growing diverse, high-performing teams., • Exceptional communication skills, able to articulate complex technical concepts to business audiences and influence at all levels of the organization., • Deep understanding of payment industry ecosystem: card brand regulations, ISO 8583, EMV, digital wallets, gateway services, and security services, • Deep technical acumen with familiarity across APIs, cloud services, distributed systems, and modern production support practices (observability, incident management, SLAs/SLOs)., • Proficient in identifying key metrics, analyzing data, and balancing quantitative and qualitative information to make decisions, • Excellent technical acumen, curiosity, and familiarity with new technologies, API’s, programming languages, and databases, • “Roll up your sleeves” mentality to make your products and team successful, seeking root causes, assigning ownership, and driving accountability to get things done Nice-To-Haves • Managing technical products (SaaS platform services, API/SDK product, • Understanding of payment industry ecosystem: card brand regulations, ISO 8583, EMV, digital wallets, gateway services, etc., • Implementation of solutions processing 100M+ transactions per day, • Building Fintech products or incredible developer experience, • Reconciliation systems and money movement, • HSMs and key management, • Agile software development methodologies Compensation and Benefits Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States: • National: A baseline tier that applies to most of the geographic territory of the United States., • Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA, • Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City. Visit ___ or consult with a Recruiter to determine which tier would be applicable to you. When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is: • National: $198,100 - $247,600, • Premium: $214,400 - $268,000, • Premium Plus: $233,000 - $291,300 We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company. Along with monetary compensation, Marqeta offers • Multiple health insurance options, • Flexible time off – take what you need, • Retirement savings program with company contribution and after tax contributions, • Equity in a publicly-traded company and an Employee Stock Purchase Program, • Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave, • Free therapy sessions, financial and professional coaching, and legal advice, • Monthly stipend to support our remote work model, • Annual “development dollars” to support our people growth and development, • Through Flex First, the freedom to live and work wherever you and your family thrive

TrueCar is a leading automotive digital marketplace, and we are on a mission to make car buying and selling easy, transparent, and efficient. We work to empower consumers with data and foster connections with our network of Certified Dealers who share our belief that truth, transparency, and fairness are the foundation of a great experience. We forge partnerships to power car-buying programs for some of America’s most trusted brands. And we continually innovate to provide useful tools, research, market context, and pricing transparency to help consumers feel empowered and confident throughout their journey. As consumers’ priorities and shopping habits shifted, so did we. We are building a modern-day marketplace and invite you to join the TrueCar Crew. You can have a real and direct impact on our journey as we continue to evolve and revolutionize the car-buying and selling experience. The Opportunity: TrueCar is seeking an ambitious sales professional with a passion for helping automotive dealers grow their business. The Business Development Manager is responsible for closing accounts for their assigned book of business to achieve revenue and profitability growth aligned with strategic goals. Reporting to the Director, Dealer Services, the Business Development Manager is responsible for identifying, developing, and managing relationships at all levels within assigned and new accounts, acting as a liaison between the dealer and TrueCar, understanding the needs of the dealer, and educating dealers on TrueCar products as solutions to their dealership needs. This position requires strong coordination with cross-functional teams, including dealer performance, dealer operations, and dealer training teams. The ideal candidate for this role will reside in the greater Philadelphia, PA area. How you will contribute to TrueCar’s success: • Identify, develop, manage, and close new business opportunities at assigned and new accounts, ensuring cross-functional and organizational alignment., • Build a strong 90-day sales pipeline to ensure a long-term and sustainable sales roadmap within your book of business., • Establish and maintain strong relationships with senior leaders and key decision-makers at dealerships., • Meet or exceed sales goals within an assigned book of business. Independently grow an assigned book of business and actively collaborate with the Account Managers group to retain accounts., • Prepare and present proposals and negotiate terms and conditions with dealers., • Support in dealer escalations with all involved functional areas, including dealer performance and sales operations teams, to assure approval and success. Support resolution of challenges where required., • Serve as liaison between the dealer, dealer performance manager, and dealer implementation team with respect to product implementation and continuous product management., • In partnership with the dealer training team, learn about new or upcoming products and features, ensuring a high level of personal proficiency in knowledge and functionality of products. Serve as subject matter expert in TC products., • Support a team environment with strong morale and positive energy anchored on sales goals., • Report and record all sales activity notes within Salesforce and communicate properly with applicable team members., • Serve as a change agent, leading change and acting as a catalyst for continuous improvement., • Support in the management of accounts receivable for assigned accounts., • Demonstrate a high level of attentiveness toward customers and actively contribute to a culture that encourages high-quality service with a sense of urgency., • Develop trusting relationships and open communication, accepting feedback (up and down)., • Additional ad hoc responsibilities as determined by the needs of the business. Your Expertise: • Proven success in retail sales in an automotive dealership environment., • Experience in digital media advertising., • Excellent communication and presentation skills, with the ability to listen for understanding, influence outcomes, and negotiate with clients., • Proven ability to identify, initiate, negotiate, and close deals., • Proven track record of consistently meeting and/or exceeding sales goals., • Ability to formulate, implement, and execute sales strategy, plans, and tactics in a competitive environment., • Experience with Salesforce or other Customer Relationship Management tool utilization., • Experience interfacing with client contacts at various levels and demonstrated ability to effectively present information, including complex technical content, and respond to dealer requirements/requests., • Demonstrated understanding of client standards and requirements as they pertain to offered products, features, and capabilities., • Strong sales skills with the ability to create tangible interest for new ideas and product opportunities with clients., • Ability to communicate client requirements and methodologies to the internal organization to ensure alignment., • High integrity, self-starter, strong work ethic, with a high level of energy., • Tech-savvy with the ability to understand, interpret, and present data using a consultative approach., • Ability to grasp new concepts quickly with an open mind for change and a willingness to solve problems., • Strong understanding of auto dealerships, both larger dealer groups and family-owned., • Ability to travel domestically by airplane or car, including overnight trips up to 75% of the time Please note that final interviews may be conducted in-person at the Company's sole discretion. Base salary + target incentive: $155,000 - $165,000 Your TrueCar Experience At TrueCar, we champion remote work because we know great work can happen anywhere. This flexibility allows our TrueCar Crew to live and work from anywhere in the U.S. (with some role-based exceptions). To support our remote team, we provide a home office setup that suits their needs and offer monthly reimbursements for phone and internet connectivity. You will receive excellent benefits that include, but are not limited to, 100% employer-paid health, vision, and dental premiums; a 401(k) plan with company contributions; a wellness reimbursement account; and learning & development reimbursement opportunities. We also understand the importance of recharging, so we offer flexible PTO for exempt TrueCar Crew Members and a generous PTO accrual policy for non-exempt TrueCar Crew Members, in addition to 14 company-paid holidays and 2 floating holidays. In short, we care deeply about our Crew Members and have designed employee-centric programs that reflect this. At TrueCar, we believe in the power of diversity to create a deeper understanding of our consumers and partners, driving innovation in our products. We welcome a workforce that reflects the diversity of car-buying consumers and encourage everyone interested in our mission to apply. We do not discriminate on the basis of race, gender, religion, sexual orientation, age, or any other characteristic protected by applicable law. We will consider qualified applicants with arrest and conviction records in accordance with applicable law. Additionally, TrueCar will provide reasonable accommodations for qualified individuals with disabilities. TrueCar does not accept unsolicited agency submissions. If you are based in California, we encourage you to read this important information for California residents linked ___. #LI-Remote

As a Customer Support Associate, you'll provide best in class service for our Aidin users in hospitals and provider facilities throughout the United States. You'll manage daily engagements through email, chat, and over the phone, providing subject matter expertise and escalating complex issues when needed. You'll work with a team committed to delivering on Aidin's promise, to create a health ecosystem where patients transition, on-time, to the best provider every time. The role reports to the Senior Director, Client Operations. A successful Customer Support Associate will demonstrate the ability to: • Bring a high level of confidence, a high fidelity of execution, and a high capacity for problem solving to our engagements with customers., • Develop a deep empathy for our customers, reflecting our belief that every interaction is an important, must-win opportunity., • Work collaboratively in a fast-paced environment that embraces change as a core strength in the delivery of great customer support., • Thrive in a startup environment, ambitious about your professional growth, owning the outcomes of your work, and finding opportunities to improve yourself and your team daily. Day-to-day, you will: • Answer emails, chats, and phone calls from our customers., • Develop an expert working knowledge of Aidin products and services., • Collaborate with teammates to ensure accurate reporting, appropriate coverage of our channels, knowledge sharing, and the gathering of customer feedback for other departments and functions at Aidin., • Contribute to efforts across Aidin, including, but not limited to, onboarding and training new customers, supporting our pre-cert workflows, and engaging as needed in a wide variety of tasks in support of our growing business., • Show up, ready to deliver your best, with a relentless optimism and can-do spirit that is reflected in everything you do. What you’ll bring: • 3+ years of experience in customer support., • Ambition for growing your professional career in technology., • Curiosity and problem-solving skills that foster a sense of ownership and pride in providing solutions to complex situations., • A positive attitude, that includes self-reflection and continuous improvement as core principles., • Adaptability and resilience in a dynamic environment, with a collaborative approach to achieving results., • Startup, B2B SaaS technology, and/or Healthcare IT domain knowledge strongly preferred. Culture and Values: At Aidin, our team is guided by four core values that shape everything we do: • Lead, Do Not React: Think big-picture, long-term, and do the right thing. We want team members who take initiative and lead with vision, rather than simply reacting to circumstances, • Make a Difference: For us, outcomes are everything. Be the solution. We value making a tangible impact through every event and initiative, • Embrace Uniqueness: Boldly be who we are. Individuality and authenticity are strengths that we bring to our work, • Celebrate the Doer: We celebrate action and the people who make it happen. If you thrive on taking initiative and seeing real results, you’ll fit right in About Aidin The Aidin platform enables efficient and effective care coordination, helping to ensure that patients are matched with the highest-quality post-acute care providers. Our cutting-edge platform is designed to improve patient outcomes - reducing length of stay, streamlining care coordination, reducing readmissions, and enhancing communication between patients, their families, and their care teams. Commitment to Diversity At Aidin, we strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination. We are committed to diversity and inclusion and prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including, but not limited to, hiring, recruiting, promotion, termination, layoff, and leave of absence.