Director of customer experience jobs in Binghamton, New YorkCreate job alerts

HCS 247 Travel is seeking a travel Radiology Technician for a travel job in Johnson City, New York. Job Description & Requirements • Specialty: Radiology Technician, • Discipline: Allied Health Professional, • Start Date: 05/25/2026, • Duration: 13 weeks, • 40 hours per week, • Shift: 8 hours, flexible, • Employment Type: Travel, • Aggressive Compensation Packages, • Lodging Per-Diem for those who qualify, • Meals and Incidentals Allowance for those who qualify, • Travel Expense Allowance for those who qualify, • Medical Dental and Vision Benefits available (For you and family), • Day 1 Medical and Voluntary Insurance eligibility for all full-time contracted professionals, • 401K, • Daily Pay Available, • Direct deposit, • Free CEUs, • 24/7 Clinical Support, • Professional and General Liability Coverage, • Accident Insurance, • Critical Illness Insurance, • Disability Insurance, • Term Life Insurance, • Bridge Insurance, • Identity Theft Protection, • State License Assistance, • New graduates are welcome to apply (HCS Only), • Unlimited Referral Bonus Program, • Personal Staffing Assistance and Large Support Staff, • Exceptional Customer Service (available 24 hours) Our clinical coverage includes Registered Nurse specialties such as ER, ICU, Med-Surg, Telemetry, Step-Down, OR, PACU, L&D, Mother/Baby, NICU, Cath Lab, Endoscopy, and more along with a full range of allied and imaging professionals, including Respiratory Therapists, Surgical Technicians, X-Ray Techs, CT Techs, MRI Techs, Interventional Radiology (IR) Techs, Cath Lab Techs, Ultrasound/Sonographers, Mammography Techs, and Nuclear Medicine Techs. With competitive compensation and benefits, consistent opportunities, and a clinician-first approach backed by top-rated customer service, HCS 24/7 delivers a seamless experience from initial application through assignment completion. Benefits • Holiday Pay, • Guaranteed Hours, • Continuing Education, • Mileage reimbursement, • Referral bonus, • Medical benefits, • Dental benefits, • Vision benefits, • License and certification reimbursement, • Life insurance, • Benefits start day 1, • Weekly pay

HCS 247 Travel is seeking a travel Interventional Radiology Technologist for a travel job in Johnson City, New York. Job Description & Requirements • Specialty: Interventional Radiology Technologist, • Discipline: Allied Health Professional, • Start Date: 05/18/2026, • Duration: 13 weeks, • 40 hours per week, • Shift: 8 hours, flexible, • Employment Type: Travel, • Aggressive Compensation Packages, • Lodging Per-Diem for those who qualify, • Meals and Incidentals Allowance for those who qualify, • Travel Expense Allowance for those who qualify, • Medical Dental and Vision Benefits available (For you and family), • Day 1 Medical and Voluntary Insurance eligibility for all full-time contracted professionals, • 401K, • Daily Pay Available, • Direct deposit, • Free CEUs, • 24/7 Clinical Support, • Professional and General Liability Coverage, • Accident Insurance, • Critical Illness Insurance, • Disability Insurance, • Term Life Insurance, • Bridge Insurance, • Identity Theft Protection, • State License Assistance, • New graduates are welcome to apply (HCS Only), • Unlimited Referral Bonus Program, • Personal Staffing Assistance and Large Support Staff, • Exceptional Customer Service (available 24 hours) Our clinical coverage includes Registered Nurse specialties such as ER, ICU, Med-Surg, Telemetry, Step-Down, OR, PACU, L&D, Mother/Baby, NICU, Cath Lab, Endoscopy, and more along with a full range of allied and imaging professionals, including Respiratory Therapists, Surgical Technicians, X-Ray Techs, CT Techs, MRI Techs, Interventional Radiology (IR) Techs, Cath Lab Techs, Ultrasound/Sonographers, Mammography Techs, and Nuclear Medicine Techs. With competitive compensation and benefits, consistent opportunities, and a clinician-first approach backed by top-rated customer service, HCS 24/7 delivers a seamless experience from initial application through assignment completion. Benefits • Holiday Pay, • Guaranteed Hours, • Continuing Education, • Mileage reimbursement, • Referral bonus, • Medical benefits, • Dental benefits, • Vision benefits, • License and certification reimbursement, • Life insurance, • Benefits start day 1, • Weekly pay

Summary: Reporting to the Senior Vice President, Procurement–Supply Chain, the Senior Director, Logistics & Distribution serves as the enterprise leader responsible for the design, integration, and execution of efficient, cost-effective inventory management and logistics strategies across Guthrie. This role provides strategic and operational oversight for system-wide supply chain distribution functions, ensuring alignment with organizational goals, financial stewardship, quality standards, and service excellence across all clinical and ancillary service lines. Key Responsibilities: • Provide strategic leadership and develop tactical plans for logistics, inventory management, and distribution operations across Guthrie facilities and campuses., • Oversee perpetual and periodic inventory management processes supporting all departments, including surgical, nursing, diagnostic, procedural, and ancillary areas., • Lead, mentor, and develop managers, supervisors, and staff to ensure high performance, engagement, and operational consistency., • Monitor operational and financial performance metrics; develop and implement action plans to achieve targeted outcomes and efficiencies., • Ensure fiscal accountability through budget oversight, cost control, and corrective action planning as needed., • Manages relationships with key executive stakeholders and collaborates with clinical and operational leaders to design and sustain compliant, customer-focused materials management processes., • Serve as a subject matter expert and internal consultant for materials management systems, policies, procedures, and issue resolution., • Represent Logistics & Distribution on organizational committees, projects, and quality improvement initiatives., • Promote Guthrie’s mission, vision, values, and culture of continuous improvement. Leadership Competencies: Strategic Thinking: Ability to align logistics and supply chain strategies with enterprise objectives and evolving healthcare demands. Operational Excellence: Strong command of process improvement, inventory optimization, and performance measurement. Financial Acumen: Demonstrated understanding of budgeting, cost analysis, and fiscal accountability. People Leadership: Proven capability to lead through influence, develop leaders, and manage complex employee relations matters. Decision-Making & Judgment: Ability to assess complex situations, apply policies, and make sound decisions in dynamic environments. Communication & Collaboration: Effective communicator who partners across disciplines and levels of the organization. Experience: Required • Minimum of 10 years of progressive experience in logistics, materials management, or supply chain operations., • At least 5 years of leadership experience managing managers and/or supervisors., • Demonstrated knowledge of accounting principles, cost analysis, standard costing, statistical control, and process improvement methodologies. Preferred: Master’s Degree Essential Functions: • Direct and oversee all logistics and distribution operations, ensuring quality, efficiency, and regulatory compliance., • Allocate staffing resources appropriately to meet operational demands; support leaders with scheduling, hiring, training, and performance management., • Plan, coordinate, and administer operational, financial, administrative, and technical functions of materials management., • Serve as an operational and technical resource for issue resolution, education, and system optimization., • Participate in quality improvement activities, including identification of improvement opportunities, data collection, and quality team engagement.

Summary: Reporting to the Senior Vice President, Procurement–Supply Chain, the Senior Director, Logistics & Distribution serves as the enterprise leader responsible for the design, integration, and execution of efficient, cost-effective inventory management and logistics strategies across Guthrie. This role provides strategic and operational oversight for system-wide supply chain distribution functions, ensuring alignment with organizational goals, financial stewardship, quality standards, and service excellence across all clinical and ancillary service lines. Key Responsibilities: • Provide strategic leadership and develop tactical plans for logistics, inventory management, and distribution operations across Guthrie facilities and campuses., • Oversee perpetual and periodic inventory management processes supporting all departments, including surgical, nursing, diagnostic, procedural, and ancillary areas., • Lead, mentor, and develop managers, supervisors, and staff to ensure high performance, engagement, and operational consistency., • Monitor operational and financial performance metrics; develop and implement action plans to achieve targeted outcomes and efficiencies., • Ensure fiscal accountability through budget oversight, cost control, and corrective action planning as needed., • Manages relationships with key executive stakeholders and collaborates with clinical and operational leaders to design and sustain compliant, customer-focused materials management processes., • Serve as a subject matter expert and internal consultant for materials management systems, policies, procedures, and issue resolution., • Represent Logistics & Distribution on organizational committees, projects, and quality improvement initiatives., • Promote Guthrie’s mission, vision, values, and culture of continuous improvement. Leadership Competencies: Strategic Thinking: Ability to align logistics and supply chain strategies with enterprise objectives and evolving healthcare demands. Operational Excellence: Strong command of process improvement, inventory optimization, and performance measurement. Financial Acumen: Demonstrated understanding of budgeting, cost analysis, and fiscal accountability. People Leadership: Proven capability to lead through influence, develop leaders, and manage complex employee relations matters. Decision-Making & Judgment: Ability to assess complex situations, apply policies, and make sound decisions in dynamic environments. Communication & Collaboration: Effective communicator who partners across disciplines and levels of the organization. Experience: Required • Minimum of 10 years of progressive experience in logistics, materials management, or supply chain operations., • At least 5 years of leadership experience managing managers and/or supervisors., • Demonstrated knowledge of accounting principles, cost analysis, standard costing, statistical control, and process improvement methodologies. Preferred: Master’s Degree Essential Functions: • Direct and oversee all logistics and distribution operations, ensuring quality, efficiency, and regulatory compliance., • Allocate staffing resources appropriately to meet operational demands; support leaders with scheduling, hiring, training, and performance management., • Plan, coordinate, and administer operational, financial, administrative, and technical functions of materials management., • Serve as an operational and technical resource for issue resolution, education, and system optimization., • Participate in quality improvement activities, including identification of improvement opportunities, data collection, and quality team engagement.

Job Description Salary: $85,000 - $90,000 At over 300 college & universities around the country, Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success. We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you. Job Summary Working as Retail Manager, you will be responsible for the successful retail/cafeteria operation of Food & Nutrition Services under the direction of the Director of Dining Services. Key Responsibilities: • Plans and supervises special functions, maintains cash controls, payroll records, and oversees the hiring and training of our hourly team members, • Ensures customer satisfaction and good public relations through the safe and efficient uses of resources, • Directs staff to provide scheduled retail services in accordance with corporate policies and presentation standards, • Trains staff in customer service, proper portioning, cashier skills, and safety/sanitation, • Completes all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines., • Communicates effectively with all team members, patients and families, • Implements and maintains cash handling standards as outlined in the Corporate Policies and Procedures Manual to eliminate theft of services or Company funds Preferred Qualifications: • B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus three years of directly related experience preferred., • Minimum of one to three years of retail operational foodservice management experience preferred, depending upon formal degree or training, • Good knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing and presentation, • P&L accountability and contract-managed service experience is desirable, • Experience with cash retail operations, • Retail marketing experiences are highly desirable, • Supervisory, leadership, management and coaching skills, • Good communication skills both written and verbal, • Ability to communicate on various levels to include management, customer and associate levels, • Knowledge of financial, budgetary, accounting and computational practices Chartwells Higher Education is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Chartwells Higher Ed maintains a drug-free workplace. Associates at Chartwells Higher Ed are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Certain positions may require Florida Level 2 background screening. Details: Req ID: 1529988 Chartwells HE KRISTINA MCCARTHY [[req_classification]]

Job Description: Summary: Conducts case management program activities in accordance with departmental, corporate, NYS Department of Health (DOH), Centers for Medicaid & Medicare Services (CMS), Federal Employee Program (FEP) and National Committee for Quality Assurance (NCQA) accreditation standards, as appropriate to the member's case assignment. Uses a systematic approach to identify members meeting program criteria; assessing for opportunities to educate, support, coach, coordinate care and review treatment options, through collaboration with providers and community-based resources. Participates in a cross functional, multi-disciplinary team to identify and implement member-centric interventions to ensure optimal and cost-effective health outcomes. Collaborates with interdisciplinary care team to develop a comprehensive care plan to identify key strategic interventions to address member's needs, health goals and mitigate health care cost drivers. Essential Accountabilities: Level I • Handles physical health member clinical management programs., • Maintains knowledge of current Case Management Society of America (CMSA) Standards, NCQA Standards, Case Management Program activities, and performs the activities as directed by departmental policy and leadership, current NYS DOH, CMS regulations and standards if managing members of Medicare programs, and other regulatory requirements as applicable., • Carries out job responsibilities in accordance with departmental, corporate, state, federal and accreditation standards, as well as licensure, certification and scope of practice requirements for each specific health-related field/specialty,, • Maintains confidentiality and conducts information management procedures per corporate and departmental policy., • Implements the Case Management Process per department policies, procedures and guidelines. The process includes case identification, case opening, member assessment, education and support intervention opportunities, developing care plans, conducting member-centric interventions, measuring member outcomes during re-assessment, case closure, and case reviews., • Screens members that fall within the defined populations served, referred to the department, either by data analysis or by internal or external referral sources. Applies case management criteria and professional clinical judgment to determine a member's appropriateness for case management services., • Initiates case management, as outlined in the Case Management Program Description. Opens appropriate cases timely and effectively. Using motivational interviewing, assures essential information relating to case management is disclosed to members, thus increasing the opportunity for success in meeting member health goals., • Works in collaboration with members' physicians and other health care providers to assess the needs of the member, facilitate development of an interdisciplinary care plan, coordinates services, evaluates effectiveness of services and modifies the member care plan as necessary. Maintains positive working relationships within this arena., • Assesses member/caregiver knowledge of his/her illness and initiates appropriate education interventions to address knowledge deficits., • Collaborates with member/caregiver to determine specific objectives, goals and actions to address member needs and barriers to meeting health goals identified during assessment., • Provides appropriate resources and assistance to members with regards to managing their health across the continuum of care. Maintains updated information related to appropriate community resources and serves as a source of information for providers and other members of the healthcare team. Acts as a liaison between providers and community resources., • Participates in inter-disciplinary coordination and collaboration to ensure delivery of consistent and quality health care services. Examples may include: Utilization Management, Quality, Behavioral Health, Pharmacy, Registered Dietitian and Respiratory Therapist, • Accepts responsibility for continuing education relative to professional growth. Meets or exceeds the minimum continuing education requirements as set forth by departmental and corporate policy, and by individual professional certification standards, if applicable., • Participates in and promotes other health plan programs, such as, Preventive Health, use of web-based tools for self-management of conditions and engagement in digital health programs and applications., • Work collaboratively with all Case Managers, especially those with varied clinical expertise (ex. Social Work, Behavioral Health, Respiratory Therapy, Registered Dietitian, Registered Nurse, Medical Director, Pharmacist, Geriatrics, etc.) to ensure continuity and coordination of care., • May work with internal and external stakeholders for value-based payment programs, such as accountable cost and quality arrangements (ACQA)., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • May participate in the orientation of new staff., • Regular and reliable attendance is expected and required., • Performs other functions as assigned by management. Level II (in addition to Level I Essential Accountabilities) • Handles all member clinical condition management programs., • Offers process improvement suggestions and participates in the solutions of more complex issues/activities., • Mentors junior staff and assists with coaching whenever necessary., • Consistently meets/exceeds all productivity and performance metrics, including positive results of audits., • Works independently in coordinating and collaborating with members and providers, resulting in improving member and community health., • Manages more complex assignments and/or larger caseloads., • Displays leadership skills and serves as a positive role model to others in the department., • Participates in the orientation of new staff. Level III (in addition to Level II Essential Accountabilities) • Process Management and Documentation, • Identifies, recommends, and evaluates new processes as necessary to improve productivity and gain efficiencies., • Assists in updating departmental policies, procedures and desk-top manuals relative to the CM functions., • Identifies and develops processes and guidelines for performance improvement opportunities for the Case Management Department., • Expert and resource for escalations. Serves as subject matter expert and if called upon, works directly with the operation and clinical staff to resolve issues and escalated problems., • Mentors and provides guidance and leadership to the daily activities of the Case Management Department clinical staff. Acts as resource to Case Management staff, members, and providers., • Provides backup for the Supervisor/Manager, whenever necessary by:, • Participating in the orientation of new staff and/training opportunities for all staff. Assists staff to identify opportunities to successfully engage members into care., • Acting as a liaison for activity generated by Customer Advocacy (CAU), Customer Service (CS), Special Investigations Unit (SIU), Provider Relations (PR), or Sales & Marketing., • Ensuring all regulatory requirements are being met, such as NYS DOH, CMS, NCQA, and HEDIS, serving as internal auditor within the group., • Responsible for all aspects of the Case Management department functions including quality, productivity, utilization performance, and educational needs to address established policies and procedures and job responsibilities. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. All Levels • Associates degree required. Bachelor's degree preferred., • Active NYS RN or Registered Dietician or Physical Therapist licensure required., • Minimum of three years of clinical experience required. Case Management experience preferred., • Must demonstrate proficiency with the Microsoft Office Suite., • Experience in interpreting managed care benefit plans and strong knowledge of government program contracts (Medicare and Medicaid) and benefits, preferred., • Strong written and verbal communication skills., • Ability to multitask and balance priorities., • Must demonstrate ability to work independently on a daily basis., • Deliver efficient, effective, and seamless care to members., • For incumbents aligned to the Federal Employee Program (FEP) line of business, Case Management Certification required within three (3) years of either hire and/or moving into this role supporting the FEP LOB. Level II (in addition to Level I Qualifications) • A minimum of 2 years in case management position., • Case Management Certification preferred., • Delivers efficient, effective, and seamless care to members., • Demonstrates ability to escalate to management, as necessary., • Demonstrates proficiency in all related technology and documentation requirements., • Consistently meets or exceeds all performance metrics. Level III (in addition to Level II Qualifications) • Must have been in a current Case Management position or similar subject matter expert for at least 5 years., • Case Management Certification required, • Broad understanding of multiple areas (i.e. UM and CM). At this level, incumbent is required to know multiple functional areas and supporting systems., • Expertise in Case Management area and able to handle complex assignments, challenging situations, and highly visible issues., • Ability to lead the training of new staff., • Demonstrated presentation skills. Physical Requirements: • Ability to travel and work long hours on a computer., • May require flexible hours to meet needs of member discussions. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I: E2: Minimum: $62,400 - Maximum: $ 96,081 Level II: E3: Minimum: $62,400 - Maximum: $ 106,929 Level III: E4: Minimum: $65,346 - Maximum: $117,622 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: This position is responsible for coordinating, integrating, and monitoring the utilization of behavioral health (BH) or physical health (PH) services for members, ensuring compliance with internal and external standards set by regulatory and accreditation entities. Refers appropriate cases to the Medical Director for review. Refer to and work closely with Case Management to address member needs. Participates in rotating on-call schedule, as required, to meet departmental time frames. Per department needs, may be responsible for additional hours. Essential Accountabilities: Level I • Performs pre-service, concurrent and post-service clinical reviews to determine the appropriateness of services requested for the diagnosis and treatment of members' behavioral health conditions, applying established clinical review criteria, guidelines and medical policies and contractual benefits as well as State and Federal Mandates. May perform clinical review telephonically, electronically, or on-site, depending on customer and departmental needs., • Plans, implements, and documents utilization management activities which incorporate a thorough understanding of clinical knowledge, members' specific health plan benefits, and efficient care delivery processes. Ensures compliance with corporate and departmental policy and procedure, identifies and refers potential quality of care and utilization issues to Medical Director., • Utilizes appropriate communication techniques with members and providers to obtain clinical information, assesses medical necessity of services, advocating for members in obtaining needed services, as appropriate, interacts with the treating physician or other providers of care., • Collaborates with hospital, home care, care management, and other providers effectively to ensure that clinical needs are met and that there are no gaps in care., • Acts as a resource and liaison to the provider community in conjunction with Provider Relations, explaining processes for accessing Health Plan to perform medical review, obtains case or disease management support, or otherwise interacts with Health Plan programs and services., • Makes accurate and consistent interpretation of required clinical criteria, medical policy, contract benefits, and State and Federal Mandates., • May be responsible for pricing, coding, researching claims to ensure accurate application of contract benefits and Corporate Medical Policies., • Accountable for meeting departmental guidelines for timeliness, production and metrics and meeting requirements established for audits to ensure adherence to regulatory and departmental policy/procedures., • Maintains compliance with all regulatory and accrediting standards. Keeps abreast of changes and responsible for implementation and monitoring of requirements., • Assists with training and special projects, as assigned., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Performs other functions as assigned by management. Level II (in addition to Level I Accountabilities) • Offers process improvement suggestions and participates in the solutions of more complex issues/activities., • Mentors staff and assists with coaching, as necessary., • Provides consistent positive results on audits., • Works independently in coordinating and collaborating with members and providers, resulting in improving member and community health., • Manages more complex assignments; cross-trained to review various levels of care and/or services., • Participate in committees and lead when required. Level III (in addition to Level II Accountabilities) • Displays leadership and serves as a positive role model to others in the department., • Identifies, recommends and assesses new processes to improve productivity and gain efficiencies for performance improvement opportunities in the Utilization Management Department., • Assists in updating departmental policies, procedures, and desk level procedures relative to the functions., • Expert and resource for escalations - Serves as subject matter expert and if called upon, works directly with the operation and clinical staff to resolve issues and escalated problems., • Mentor (to others in department) - Provides guidance and leadership to the daily activities of the Utilization Management Department clinical staff. Acts as resource to Utilization Management staff, members and providers., • Provides backup for the Supervisor, whenever necessary. Participates in the orientation of new staff and/training opportunities for all staff. Assists staff to identify opportunities to successfully engage members into care., • Assists Medical Director (MD) in projects as needed. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. All Levels • Associates degree and active NYS RN license required. Bachelors degree preferred., • Minimum of three (3) years of clinical experience required. Utilization Management experience preferred., • Must demonstrate proficiency with the Microsoft Office Suite., • Demonstrates general understanding of coding standards., • Maintains current and working knowledge of Utilization Management Standards., • Experience in interpreting managed care benefit plans and strong knowledge of government program contracts (Medicare and Medicaid) and benefits, preferred., • Strong written and verbal communication skills., • Ability to multitask and balance priorities., • Must demonstrate ability to work independently on a daily basis., • Deliver efficient, effective, and seamless care to members. Associates degree and active NYS RN license required. Bachelors degree preferred. Level II (in addition to Level I Qualifications) • Minimum of 2 years in utilization management position., • Demonstrates ability to escalate to management, as necessary., • Demonstrates proficiency in all related technology., • Ability to take on broader responsibilities., • Ability to participate in training of new staff. Level III (in addition to Level II Qualifications) • Must have been in a utilization management position or similar subject matter expert for at least 5 years., • Broad understanding of multiple areas (i.e. UM and CM). Incumbent is required to know multiple functional areas and supporting systems., • Expert in Utilization Management and ability to handle complex assignments, challenging situations and highly visible issues., • Ability to lead the training of new staff., • Demonstrated presentation skills. Physical Requirements: • Ability to independently travel within regions., • Ability to work at a computer for prolonged periods of time. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): E2: $62,400 - $96,081 E3: $62,400 - $106,929 E4: $65,346 - $117,622 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: Summary: The Transition Coordinator will work in support of the Hospital to Home program by coordinating efforts of medical and behavioral health care managers to ensure that all members who are hospitalized leave with comprehensive discharge plans. The Care Coordinator may engage members and/or their loved one's face to face in one of our Hospital to Home facilities and may collaborate with hospital treatment teams and discharge planners. Engagement may also occur over the phone and through electronic channels such as email, Microsoft Teams and fax. Outreach may include but is not limited to: appointment setting, member communication about gaps in care and preventive health opportunities, member and provider education, communication campaigns, prior authorization process for step down treatments, home care, durable medical equipment and medications. The Care Coordinator will assist with mail processing, materials organization, technology/service requests and other administrative tasks as necessary. This position is based is one or more Hospital to Home facilities and therefore requires hospital clearance and compliance with any hospital standards (ie. physical exam, PPD, up to date with vaccinations). Essential Accountabilities: • Work collaboratively with other members of the CDPHP Care Management team, including Registered Nurses and Social Workers; as well as collaborators from other areas of Member Health, Member Services and State Programs., • Exhibit strong customer intimacy and ability to prioritize needs for complex hospital discharges, with support from clinical staff when needed;, • Engage effectively through written and verbal communication with both members and providers;, • Conduct targeted member and provider outreach via face to face engagement, phone calls and mail communication;, • Work collaboratively with members and families to build rapport and positively impact overall health status and compliance with health care service;, • Schedule member appointments and ensure timely sharing of hospital records with primary and specialty care providers, ensuring proper consents are in place;, • Schedule meetings and/or conferences by interacting with internal partners and/or external clients/partners to coordinate calendars, accommodations, meeting materials and supplies;, • Serves as a resource pertaining to the authorization process for member/provider inquiries (requires a familiarity with plan benefit design and CDPHP prior authorization process);, • Respond to ad-hoc requests (filing, copying, responding to problems with printers, etc.),, • Coordinate and monitor project status and/or manage small projects/programs, and/or participate in larger projects representing the team;, • Practice and adhere to departmental, organizational and state guidelines;, • Contribute to several projects simultaneously and effectively. Develop and implement new solutions that enhance the efficiencies within the department;, • Participate in data collection through accurate documentation and record keeping;, • Adapt to changing work priorities and a fast-paced environment while maintaining a professional attitude;, • Maintain comprehensive computerized records of all case management activities;, • Maintain effective, cooperative working relationships with people both internally and externally as it relates to the operations and business of CDPHP;, • Facilitates communication links among different disciplines involved in the member's treatment;, • Work independently and maintain confidentiality at all times;, • Work additional hours as needed;, • The employee agrees to comply with CDPHP's Corporate Compliance Policy and all laws, rules, regulations and standards of conduct relating to the Corporate Compliance Policy and has a duty and obligation to report any suspected violations of any law, the standards of conduct or Corporate Compliance Policy to his or her immediate Supervisor, the fraud and abuse hotline, the Compliance Officer, the Compliance Director, Human Capital Management or the Chief Executive Officer;, • Performs other duties as assigned. Minimum Qualifications: • Associates degree or two (2) years of equivalent experience required., • Associates degree in human services or related field preferred., • Minimum one (1) years of experience working in customer service required., • Experience with Government or State Programs population preferred., • Experience with and knowledge of social determinants of health required., • Proficiency in Microsoft Outlook, Word, and Excel required. Knowledge or experience in PowerPoint, Access or other database software preferred., • Strong understanding of community characteristics and resources in the local community preferred., • Bilingual preferred., • Excellent verbal and written communication skills., • Demonstrated ability to pro-actively identify problems, as well as recommend and/or implement effective solutions., • Demonstrated ability to work with and maintain confidential information., • Demonstrated ability to provide excellent customer service and develop relationships both internally and externally., • Excellent verbal and written communication skills., • Flexibility to adapt to a changing and fast-paced environment., • Ability to travel locally as needed. Access to reliable transportation and a valid driver's license is required. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): N4: Minimum: $19.22 - Maximum: $30.76 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job DescriptionDescriptionAssistant Food Service Director Position Full-time. APPLY TODAY! Nursing Home, Hospital, or Healthcare Experience Required! We will provide uniforms, paid training, and sanitation certification if you are not already Serve Safe Certified. We are currently recruiting for an experienced Assistant Food Service Director to assist and support the Food Service Director at our Nursing Home Facility in Vestal, NY. Our ideal Assistant Food Service Director candidate will have experience in culinary, sanitation, and administrative tasks. Experienced managing a food service team along with exceptional client relations and customer satisfaction skills. Assistant Food Service Director Key Duties • Assist and support the Food Service Director with daily operations., • Oversee inventory and ordering for the department., • Knowledge of local, State, Federal regulations, and survey inspection process., • Assist in resident meal tickets. Meal Tracker experience a PLUS., • Oversee the overall sanitation and cleaning of the kitchen, storage and dining areas, and equipment., • Performs other job-related duties. Assistant Food Service Director Qualifications • Minimum one (1) year experience in Nursing Home, Hospital, or Healthcare Required., • High schoold diploma or general education degree (GED)., • ServSafe Certification preferred or will become ServSafe certified after hired!, • Health, Dental and Vision Insurance, • Paid Time Off and Paid Holidays, • Uniform Shirts Provided, • Direct Deposit, • 401K, • Education Reimbursement - $250 Annually, • Paid Orientation and Training, • Opportunities for career advancement

New Rates Available! New Rates: Starting Rate: $46/hr (Up To $48/hr) Shift: 1pm- 9pm We offer the Following: * Premium Compensation * Great Benefits Package * Professional Growth & Stability Benefits: * 401(k) * Dental insurance * Health insurance * Paid time off RESPONSIBILITIES: · Plan and conduct shift staff meetings on a regular basis to assist in identifying, correcting problem areas in the improvement of services · Identify problems or potential problems in the delivery of nursing care to residents and implement corrective action immediately · Make written and oral reports/recommendations to the Director of Nursing as necessary · Assist in developing methods for coordinating nursing services with other resident services to ensure the continuity of the resident's total regimen of care · Begin investigation of all accidents, including staff interviews, data gathering and report writing · Interpret the nursing department's policies and procedures to personnel, resident, visitors, and government agencies as required · Delegate to each Charge Nurse the administrative authority, responsibility, and accountability necessary to perform his/her assigned duties · Make daily rounds of assigned units at a minimum at the beginning and end of the shift, depending upon the activity of the units · Ensure that emergency equipment/supply checks are done each shift · Participate in the orientation program for new assigned nursing staff to facilitate their assimilation into the workplace within a reasonable time span and to ensure that each staff member understands his/her role, responsibilities and standards of performance · Complete written performance evaluations on the assigned staff following probation and thereafter annually, and when performance dictates the need, complete additional evaluations · Initiate corrective and progressive disciplinary action, as needed · Ensure that all nursing service personnel comply with the policies and procedures, including dress code as set forth in the Nursing Procedure Manual · Ensure that an enough nursing staff are scheduled and available for your/next tour of duty to ensure that quality care is maintained, and nursing care needs of the patient/resident are met · Plan, schedule and conduct unit-based in-services as needs are identified · Monitor assigned personnel to ensure that they are following established procedures in the use of equipment · Monitor nursing procedures to ensure that nursing service supplies are used in an efficient manner to avoid waste · Oversee the nursing care to patients/residents to ensure safe, efficient, and customer-oriented services are always delivered. · Ensure that rooms are ready for the new admission · Visit resident on report daily to observe and evaluate each resident's physical and emotional status · Review the nurse's notes to ensure that they are informative and descriptive of the nursing care being provided · Start and restart IV’s when ordered and when necessary · Assist the staff nurses in monitoring seriously ill resident · Ensure that all nurses on your shift comply with the written procedures for the administration, storage and control of medications and supplies · Monitor medication passes and treatments to ensure compliance with physician orders and facility policy · Review medication administration records (MAR) for completeness of information, accuracy in the transcription of physician orders · Inspect nursing treatment areas daily, such as clean utility room, to ensure that they are maintained in a clean and safe manner · Participate in the implementation of facility quality improvement program for the nursing service department · Participate in facility surveys (inspections) made by authorized government agencies as requested by the Administrator or Director of Nursing · Attend and actively participate in various committee meetings such as Infection Control, Safety, and Performance Improvement as requested · Participate in and adhere to employee health, safety, security and corporate compliance programs and activities · Participate in the implementation and maintenance of the Infection Control program for monitoring and/or reporting communicable and/or infectious diseases among resident and personnel · Ensure that personnel follow the established procedures for the use and disposal of personal protective equipment · Report malfunction of equipment and/or broken furniture immediately to Maintenance Department · Receive annual physical including appropriate screening for tuberculosis · The ability to conduct all activities within the resident abuse prevention manual · Cooperate with investigations regarding employee health, safety, security, and corporate compliance programs · Report all accident and incidents to Supervisor immediately upon occurrence · Correct unsafe or hazardous condition encountered, if unable to correct, report condition to immediate Supervisor upon discovery · Conduct all activities within established safety, security and infection control procedures and guidelines Conducts all activities within established corporate compliance policies and procedures · Observe and respond to all standing security precautions, devices, and alerts as they pertain to work and common area · Respond to fire/disaster drills and emergencies · Ensure that all personnel performing tasks that involve potential exposure have attended the appropriate in-service training prior to performing such tasks · Ensure that the assigned nursing personnel follow established infection control procedures when isolation precautions become necessary · Ensure that personnel follow the established procedures for the use and disposal of personal protective equipment · Ensure that all residents are wearing appropriate identification bracelets · Assist in the Quality Assurance and Performance Improvement (QAPI) process QUALIFICATIONS: EDUCATION / EXPERIENCE: · Bachelor of Science in Nursing (preferred) · Current registration and license to practice as a Registered Nurse in the state employed in · Peripheral IV certification · Two years of clinical nursing experience · One-year experience in a management position preferred · One-year experience in geriatrics and subacute population · CPR/BLS certified New Rates Available! New Rates: Starting Rate: $46/hr (Up To $48/hr) Shift: 1pm- 9pm We are an Equal Opportunity Employer –M/F/D/V ACKNOWLEDGEMENT Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. All pay rates and bonuses are paid and/ or awarded to employees based on the facilities policy and/ or the CBA, depending on the position.

Assistant Branch Executive Director The YMCA of Broome County is seeking an energetic and motivated Assistant Branch Executive Director who is passionate about making a difference in people's lives. This is a fantastic opportunity to contribute to the success of our YMCA while helping to create positive experiences for members, staff, and the community. As the Assistant Branch Executive Director, you will work closely with the Branch Executive Director to ensure the smooth and efficient operation of the West Family Branch. You will be responsible for overseeing day-to-day activities, team management, human resources tasks, and customer service while fostering a positive environment for members and team members. This role involves both leadership and administrative responsibilities, with a strong emphasis on program delivery and HR functions. Key Responsibilities: • Assist the Branch Executive Director with the day-to-day operations, ensuring the facility is clean, safe, and fully functional, • Supervise and support team members through positive leadership and motivation, • Maintain staff records, certifications, and training compliance, • Implement and promote YMCA programs, memberships, and community outreach initiative, • Provide guidance to staff on handling member-related issues ensuring excellent member service, • Support recruitment efforts by participating in the hiring process, conducting interviews, and onboarding new employees, • Paid vacation, personal days and sick time, • Medical, Dental and Vision Benefits, • Free YMCA Family Membership, • Discounts on all YMCA Programs, • Employee Assistance Program, • 8% Retirement Employer Contribution If you are a proactive leader with a passion for community service, human resources, and team development, we would love to hear from you. To apply, please submit your resume and cover letter detailing your experience and qualifications. The YMCA of Broome County strengthens the foundation of our community by providing a safe, welcoming environment where individuals and families can learn, grow, and thrive. We are committed to building strong relationships, promoting health and wellness, and fostering a sense of belonging for all. Requirements: • Bachelor's degree in Business, Human Resources, or a related field preferred, • Minimum of 3 years of supervisory or management experience; YMCA or nonprofit experience strongly preferred, • Excellent leadership, communication, and interpersonal skills, • Proficiency in Microsoft Office Suite and basic administrative skills, • Solid understanding of human resources practices, including recruitment, onboarding, and employee management, • Ability to manage multiple tasks, prioritize effectively, and work in a fast-paced environment, • Knowledge of the YMCA's mission and values, with a passion for community engagement preferred

Job Description JOB TITLE: Social Care Navigator REPORTS TO: Director, Health Insurance Programs FTE: 37.5-hour work week This position is in Office at our Johnson City, NY Location Responsibilities: The Social Care Navigator will operate within the framework of the Social Care Network, providing direct assistance to individuals to address Health-Related Social Needs (HRSN) and improve overall well-being. This role involves facilitating access to essential services such as housing, healthcare, nutrition, transportation, and other community resources. The Social Care Navigator collaborates closely with program members and relevant service providers to identify and address social determinants of health, and implements a comprehensive array of supports and services, improving health outcomes and quality of life. Responsibilities will include but may not be limited to: Complete Orientation & Training provided by M&BPN. Knowledge, Skills, and Abilities · Strong commitment to the independent living philosophy, Person Centered Planning, consumer choice and integration of people with disabilities into all aspects of community life. · Knowledge of available community and clinical services in the SCNY region.· Proficient in use of all Microsoft Office applications (Excel, Word, Power Point).· Strong customer service skills – friendly, compassionate, engaging, yet professional; ability to effectively interact and work with individuals from diverse cultures and backgrounds.· Strong oral and written communication skills.· Demonstrated professional work habits including dependability, time management, independence, and responsibility. · Knowledge of ethical and professional responsibilities and boundaries. · Excellent attention to detail and organizational skills.· Ability to multi-task and work effectively in both a team and individual setting. · Valid driver’s license and reliable vehicle. · Travel as needed for the job through a six-county service area. Essential Job Functions: · Documentation & Reporting: To accurately obtain and record and enter data into MPBN Client database. Maintain accurate case notes and other relevant documentation in compliance with SCN requirements and State & Federal guidelines. Collect and maintain all required records, reports and require statistical or other data. · Assess a client’s initial eligibility for Enhanced HRSN services following the SCN Screening that confirmed unmet Social Needs. · Conduct interim eligibility assessments to determine if a client has experienced a status change that results in change of eligibility for Enhanced HRSN or other services and inform the SCN Lead Entity and HRSN Service Providers of any needed changes to the client’s service eligibility. (Ex, the needs to end services or change end of service delivery dates when a client’s Medicaid enrollment status changes.)· Refer eligible clients to appropriate Enhanced HRSN to meet their needs. · Collaborate with clients eligible for Enhanced HRSN to establish goals and develop and implement an individualized Social Care Plan. Utilize closed loop referral system to receive, track, and manage referrals to community services and document client engagement and outcomes.· Track client’s progress in achieving the goals and desired outcomes outline in the Social Care Plan. · Serve as the single point of contact for the client and work with other related health and social care providers and support and advocate ensuring the client’s Social Care Plan is a seamless service delivery. · Assist Client who are at the end of their services delivery to ensure their need Enhanced HRSN services are completed, identify persistent needs, and provide support into transitioning services and support. This will also include helping and or advocating for the client to navigate barriers.· Ability to enter data, notes and other documentation into computer and multiple databases. · Complete client follow-up/progress notes on each encounter and ensure client records are up to date.· Attend all mandatory agency and department training courses, meetings and other groups as needed. · Comply with all MBPN policies and procedures, as well as applicable state, and federal laws, rules and regulations related to the Social Care Network and the 1115 Waiver. Physical requirements/working conditions:· Work is typically performed indoors and requires minimal lifting of up to 10 pounds.· Position may require client home visits. · Ability to sit/ stand throughout the day to accomplish the job.· Ability to enter data, notes and other documentation into a computer and other databases. Minimum Qualifications: · Education: Associate Degree in Social Work, Human Services or a related field and:· 2 years’ experience in care management, social service needs. · An equivalent combination of education and experience. Reasonable accommodation may be made to the extent required under applicable law to enable individuals with disabilities to perform the essential functions of this position.

Job Description Salary: $125,000 - $135,000 Other Forms of Compensation: Bonus Eligible At over 300 college & universities around the country, Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success. We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you. Job Summary Lead. Inspire. Elevate the campus dining experience. Working as a Director of Operations with Chartwells Higher Education means joining a team of passionate leaders who care deeply about people, food, innovation, and the student experience. If you’re a dynamic operator with the vision and drive to lead large‑scale campus dining programs, this is your opportunity to make a lasting impact. We’re looking for a strategic, people‑first leader to oversee high‑volume, multi‑unit dining operations exceeding $50 million in managed volume. You’ll guide a talented team, foster client engagement, ensure operational excellence, and help shape the future of campus dining. Key Responsibilities: Operational Leadership Oversee multiple campus dining operations with $28M+ in total managed volume. Maintain excellence in quality, service standards, and financial performance. Develop, recommend, and implement regional policies and procedures. Strategic & Financial Management Monitor account financials for budget alignment and growth opportunities. Participate in the sales process to support new business acquisition. Ensure compliance with client contracts, regulatory requirements, and corporate standards. Client & Guest Engagement Build and maintain strong relationships with clients to ensure satisfaction and retention. Resolve client, resident, and associate concerns with professionalism and care. Drive customer satisfaction initiatives across all units. Team Development Lead, inspire, and develop a highly effective management team. Conduct regular performance evaluations and ensure strong leadership pipelines. Provide ongoing coaching, training, and growth opportunities to managers. Operational Excellence Conduct regular unit visits to monitor operations and compliance. Complete all daily, weekly, and monthly reporting requirements. Uphold an exceptional level of customer service and hospitality. Preferred Qualifications • Bachelor’s degree in Business or equivalent experience., • 5+ years of experience leading multi‑unit foodservice operations., • Proven success in P&L‑driven, fast-paced environments., • Strong history of building high-performing teams and driving customer satisfaction., • Excellent communication, problem‑solving, and organizational skills., • Ability to manage multiple priorities, make sound decisions, and adapt to change., • Confidence working with stakeholders at all organizational levels., • A creative, flexible, innovative leadership approach., • Commitment to excellence, service, and continuous improvement. Apply to Chartwells Higher Education today! Chartwells Higher Education is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Chartwells Higher Ed maintains a drug-free workplace. Associates at Chartwells Higher Ed are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Certain positions may require Florida Level 2 background screening. Details: Req ID: 1512391 Chartwells HE KRISTINA MCCARTHY [[req_classification]]

Job DescriptionDescription: Branch Manager Department: Member Services Reports to: Director of Retail Operations Classification: Exempt, Full-Time, In-Person Effective: April 2026 Overview: The Branch Manager is responsible for leading branch operations, developing a high-performing team, and delivering exceptional member experiences while achieving business and growth goals. This role combines people leadership and operational oversight with a strong commitment to serving our members and the communities we support, ensuring alignment with GHS values and service standards. • Build and maintain positive working relationships within the member service team. Enhance team abilities with education, coaching, monitoring and cross training to raise employee knowledge, skills and operational efficiency. Demonstrate sound effective leadership to positively develop MSR team and direct reports. Be a role model for GHS core values of integrity, accountability, innovation, member service, and inclusion. Lead the team and display exemplary member service standards regularly. Be visible., • Oversee and supervise all branch activities with a working knowledge of the daily operation of the credit union, including lending, teller and member service functions to ensure they are in compliance with established credit union policies and procedures. Support effective team scheduling and coverage to promote efficient branch operations., • Observe and analyze workplace efficiencies and processes. Formulate ideas, plans and proposals and share with senior leadership. Collaborate with team and support departments to address key operating issues affecting branch operations., • Support member growth and acquisition by assisting with account openings and deposit products, identifying member needs, and uncovering opportunities to deepen relationships through appropriate product and service solutions. Build member loyalty and contribute to long-term retention by positioning GHS as the financial institution of choice. Use performance results, observations, and feedback to guide coaching, training, and development efforts that strengthen individual and team performance. Lead and coach the team to achieve established sales, service, and operational goals while fostering a collaborative, accountable, and empowered team culture. Maintain consistent and effective communication through regular check-ins and structured performance conversations, including conducting timely performance reviews for direct reports and supporting the review process for indirect reports., • Maintain working proficiency in consumer lending to support branch operations as needed. When coverage or business needs require, assist with underwriting consumer loans in accordance with credit union policy and established lending guidelines. Effectively explain loan programs to members, gather and review applicant information, assess risk, and recommend approval, denial, or escalation for additional review. Ensure loan documentation is complete, accurate, and compliant. Support the promotion of appropriate loan products, including credit protection and product insurance, while adhering to credit union standards and member-focused practices., • Lead the branch staffing process, including reviewing applicant qualifications, coordinating and conducting interviews, making hiring recommendations, and supporting the onboarding and early development of new employees to ensure successful integration into the team and culture., • Address employee performance and conduct concerns in a timely, fair, and consistent manner, including coaching, corrective action, and partnering with Human Resources on formal disciplinary actions up to and including termination, when necessary., • Represent the credit union at community events, sales initiatives, and business onboarding activities as needed to support relationship building and branch growth., • Assign and oversee regular, ongoing training for staff on a monthly basis, including compliance requirements, proactive skill-building, behavioral development, and new subject matter, to ensure the team remains knowledgeable, adaptable, and prepared to deliver exceptional member service., • Foster a collaborative and engaged team environment by promoting teamwork, cross-training, and partnership within the branch and across business units. Motivate employees to work together in support of credit union goals and the strategic plan., • Demonstrate GHS core values of integrity, accountability, innovation, member service, and inclusion consistently with all members and teams., • Support effective communication within the branch through weekly team huddles, regular meetings as needed, and ongoing communication via coaching conversations, email, and written materials., • Maintain a high level of confidentiality regarding credit union staff and member information., • Strengthen branch performance through employee development, coaching, and skill-building, contributing to improved referrals, member feedback, and overall team readiness for future growth and opportunities., • Ensure branch meets minimum quarterly goals due to individual team member results, contributions and initiatives., • Maintain a welcoming and responsive branch environment by ensuring members are acknowledged and supported in a timely manner to promote positive experiences and loyalty., • Provide timely and professional responses to staff and member inquiries through phone, email, or other communication channels. Experience: Five to eight years of banking or credit union experience with a minimum of two years of previous direct supervisory or leadership experience. Holding progressively responsible roles with a credit union or bank demonstrating expansion of knowledge, skill set and growth is also desired. Education: Four (4) year degree from an accredited education institution, or Two (2) year degree plus a minimum of four (4) years previous direct supervisory or leadership experience, or High school graduate plus a minimum of five (5) years banking or credit union experience, and a minimum of four (4) years previous direct supervisory or leadership experience. Interpersonal: This position involves personal contact with others inside and/or outside the organization and requires professionalism, courtesy, finesse, tact and diplomacy. This position requires the ability to engage and influence others by building rapport. Employees must demonstrate clear concise professional verbal and written communication. This position requires extensive personal contact with others and may be of a personal or sensitive nature. Outside contacts become important and foster sound relationships with other entities (companies and/or individuals) and are necessary to creating member loyalty. Other Skills: This position requires computer skills, including Microsoft Office Suite as well as various credit union databases, software and programs. Overall knowledge of credit Unions programs, policies and procedures is required. Member/ Customer service focused behaviors with a sales aptitude are needed. Position requires attention to detail, accuracy, and a self-starter who can exercise independent judgment when addressing member problems. Excellent organizational skills; math skills and logic and typing/data entry skills required. Lead employees; demonstrate fairness and consistency to adherence to policies/procedures and in accordance with all laws and regulations. Must demonstrate ability to provide positive and constructive feedback and do so regularly and when appropriate. Coach a team to achieve individual and business goals with regular communication and transparency on results; must possess good reasoning and problem-solving skills. May need to move furniture; assist in facilities maintenance or other building upkeep. Position requires periodic travel, branch coverage or extended hours and attendance at meetings and seminars. Must be willing to become a Notary with one year of becoming a Branch Manager Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires both sitting and standing for extended periods of time. The use of fingers, hands and arms is regularly needed for keying, the use of calculators, typing, counting money and other tasks outlined in the essential duties. Regular communication by talking and listening to members and employees is required. Periodic lifting up to thirty (30) lbs. and occasional lifting up to fifty (50) lbs. may be required. Stooping, crouching and/or kneeling may be needed on occasion. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Work Environment: Employee is required to contribute to a positive work environment and demonstrate the credit union brand of "The Relationship of a Lifetime" by demonstrating our Service Standards of customer focus with positivity, personal ownership and accountability, clear communications and responsiveness. Collaboration, consistency, respect, trust and demonstration of integrity are some of the professional behaviors regularly required. This job description is intended to be a guide and may not be all encompassing or may amend/modify as business needs change. GHS is an equal opportunity employer. At GHS, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. GHS believes that diversity and inclusion among our teammates is critical to our success and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. Requirements:

Job Description Speech Therapist RATE: $47.00-$48.00 hourly depending on experience SHIFT: Full-time or Part-time JOB DESCRIPTION: A Speech Pathologist makes assessments and provides appropriate services to help residents and patients improve and regain skills as part of a comprehensive therapy regimen. This level of care involves problem-solving, working with an interdisciplinary team, and implementing a proactive plan of care to maintain the highest level of functioning. RESPONSIBILITIES: • Work under the Director of Speech/Language Pathology to provide speech therapy to the residents, • Position requires an advanced degree in speech therapy with a current NYS license to practice speech therapy, • Experience in a skilled nursing facility, subacute care, ICU, and acute rehab preferred, • Excellent customer service skills; cheerful and pleasant demeanor, • Positive attitude and outgoing personality with staff, residents, and family members, • Self-motivated with flawless time and attendance, • Exceptional time management skills, • Strong written and verbal communication skills, • Respect for residents’ privacy and rights; display of genuine concern and empathy for the elderly, • 401(k), • Dental insurance, • Flexible schedule, • Health insurance, • Paid time off, • Vision insurance

Job DescriptionDescription: Summary The 29I Social Worker will identify and assess client and family needs and evaluate, coordinate, and provide necessary services and/or treatment. They will also provide in-home supportive counseling services to clients, complete required assessments, and assist individuals and families by helping to articulate goals and providing needed information. Overall, the Senior 29I Social Worker contributes to the Glove House high performance culture by exhibiting our values and providing quality results that keep Glove House as the premier provider of child, family, and behavioral health solutions. Primary Job Function • Provide Behavioral Health Overlay Services (BHOS) interventions under the supervision of a licensed clinician while upholding the Glove House Standard of Care., • Facilitate youth psycho-educational classes/groups, such as independent living skills, anger management, behavior management, etc., • Provide supportive counseling services through individual, family (foster and biological) and group counseling., • Provide case management services, coordinate services with other professionals and paraprofessionals and liaise with outside social service agencies and other organizations, where appropriate., • Develop initial treatment plans within 30 days of placement., • Complete intake assessments within 30 days of placement. These assessments include Bio-psychosocial, ACES, Sex Trafficking, CRAFFT, Trauma Screen, Individual Crisis Management Plans, and Developmental Milestones., • Complete initial Developmental assessment within 45 days of placement., • Complete annual updated trauma screens with youth as well as update ICMPS quarterly/as needed., • Assist in Discharge Planning for youth and families., • May monitor interns and/or volunteers., • Provide training to foster parents and staff on relevant topics., • Provide support in crisis situations through counseling, guidance, and de-escalation techniques., • May transport clients to/from visitation or arrange for transportation to appointments, community agencies, etc. as needed., • Provides support and supervision of other Social Workers across the agency., • Reviews and approves necessary assessments as a licensed professional, • Fulfills designated leadership duties as assigned, • Supports the Foster Care & Bridges to Independence team and may be requested to provide other duties as requested by the Program Manager and/or Director of Programs, including potential Case Work duties, • Develop and maintain clinical records and program documentation, such as assessments, treatment plans, progress notes and discharge summaries, according to contract and Glove House standards., • Complete necessary documentation in Connections and myEvolv following assessments, treatment plans, individual crisis management plans, therapy, and casework contacts in a timely manner, • Assist in creating and maintaining corrective action plans and safety plans for youth and foster families as appropriate., • Contribute to an engaging, positive work environment., • Participate actively in departmental meetings, training, and education, as well as the quality management process., • Comply with Glove House policies, procedures, code of conduct, contracts, and other legal obligations., • Demonstrate flexibility; perform other duties as assigned from time to time. Education, Licenses, Certification, and Experience • All degrees must be from an accredited university., • LMSW required, • Community resources, TCI Principles, Trauma Informed Care Practices, State and Federal regulations, • Perform under strong demands in fast-paced, diverse environment, • Handle confidential information appropriately, • Perform at a high level of autonomy, with minimal supervision, • Work on multiple tasks, while maintaining a high attention to detail, accuracy and quality, • Commit to effectively and efficiently providing high levels of customer satisfaction with positive service delivery results, • Demonstrate the behaviors of the GH Values, • Interact effectively with individuals/families from diverse backgrounds., • Set appropriate limits and boundaries with clients; act decisively to protect clients, when necessary., • Assess and apply proper intervention strategies., • Identify and understand environmental stressors., • Recognize importance of social, economic, environmental factors in the development and resolution of personal/family problems., • Be sensitive to service the population’s cultural/socioeconomic characteristics., • Commit to effectively and efficiently providing high levels of customer satisfaction with positive service delivery results. The incumbent will work a standard scheduled week, which may include weekends, holidays and evenings. The ability to work flexible hours is required, as is the ability to provide on-call support when scheduled or to meet business needs. Travel will be as needed to conduct Glove House business-related activities. Generally, duties of this position require 80% time at work (20% is eligible as work from home time). Not all duties will occur within the program (ie. There are home visits, groups, education that occur outside of the program). Requirements:

Job Description *Applicants MUST submit a cover letter with resume to be considered. *This position will require in-office presence. Hybrid work schedules may be possible based on specific job duties and consistent with ESD policy. *Minorities, women, and individuals with disabilities are encouraged to apply. Please contact Human Resources if you require an accommodation. BASIC FUNCTION: Under the general direction of the Regional Director, originate and manage programs to assist with business retention, growth and start up in the Southern Tier Region (STR). Provide superior customer service on behalf of ESD to businesses and employers within the region. Acting as an expert, resource, and primary outreach person for ESD, coordinating activities, and taking a lead role in performing project reviews, analysis and evaluation of business expansion, develop and implement proactive policies and projects within the assigned area(s). WORK PERFORMED: • Develop and maintain a positive relationship with industry contacts with the goal of employing information to form a public private partnership to address what individual companies need to grow within NYS., • Identify, analyze, and manage potential expansion, retention and attraction assistance projects., • Source and originate grant and loan deals in alignment with the regional strategic plan and ESD program guidelines., • Respond to inquiries, address concerns, and explain ESD programs and services to companies and organizations., • Liaise with other government and non-government entities to expedite projects and initiatives., • Represent ESD at industry functions, conferences and events, and make presentations as necessary., • Preparation of briefings, analyses and other documents for senior management as necessary., • Maintain complete and accurate data files on prospects, projects and initiatives., • Lead and participate in project teams consisting of ESD staff and others in government and the private sector., • Remain current on ESD programs and initiatives, as well as those of sister agencies with whom we interact regularly (e.g. NYSERDA, NYPA, HCR, etc.) and those of stakeholder partners (e.g. IDA’s, EDO’s, etc.)., • Maintain open lines of communication between local development partners including (but not limited to) local Industrial Development Agencies, Local Development Corporations, Municipalities, Counties, Utilities, Regional Planning Boards, and Chamber of Commerce., • Other projects/duties as requested by the Regional Director. Education Level required: Bachelor of Business Administration, Finance, Banking, Architecture, Landscape Architecture, Urban Planning, Real Estate Development, Public Administration and Policy. Relevant experience required: 3 - 5 years in one or more of the following fields: economic development, government, business, finance, planning, real estate development, urban studies, public administration, or name the industry. Knowledge preferred: Attributes of the specific industries assigned; Business Development & Outreach, local elected officials and stakeholders, working knowledge of government, public policy objectives, business planning, public and private financing programs, business law, environmental policy/ regulations, design and construction issues, real estate development. Excellent writing and oral communications skills are essential. Proficiency in computer programs such as Word, Excel, and PowerPoint. Proficiency in Digital platforms to strengthen our on-line presence.

A leading haircare brand located in New York seeks a Director of Amazon to manage brand storytelling and customer experience across Amazon. The position offers a competitive salary of $150,000 plus bonus and follows a hybrid work model. This strategic role will collaborate with various teams to ensu

The Assistant General Manager plays a crucial role in managing the daily operations of The Racquet Lounge. Oversee day to day operations of The Racquet Lounge - schedule lessons, court time, billing, maintain the courts and grounds, assist the cafe as-needed, and lead member programming and events w

Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc. Some

No customer service representative experience required. If needed, try out products or services ahead of your session. If the idea of getting paid to voice your opinions, test products, and contribute to market innovation appeals to you - and you're looking for flexible, work from home opportunities

No prior receptionist or typist experience required. If needed, try out products or services ahead of your session. If the idea of getting paid to voice your opinions, test products, and contribute to market innovation appeals to you - and you're looking for flexible, work at home part-time opportun

Customer service representative agent experience is not necessary. Customer service representative agent experience not required. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Pa

Qualifications you'll bring as a CDL-A Teammate: At least 21 years of age Valid Class A commercial driver's license (CDL-A) At least 1 year or 50,000 verifiable miles of tractor-trailer driving experience Must meet McLane's MVR and risk rating qualifications This position requires the ability to rea

Customer service representative agent experience not required. Customer service representative agent experience is not necessary. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your inco

Home Depot - - Responsibilities: Process Checkout and/or Return transactions; Monitor and maintain the Self-Checkout area; Seek product/project knowledge to provide customers with information and identify selling opportunities; Assist in the supervision, coaching and training of other Front End Ass

Customer service representative agent experience not required. Customer service representative agent experience is not necessary. Qualifications: * Must have either a smartphone with working camera or desktop/laptop with webcam * Must have access to high speed internet connection * Desire to fully

Walmart - 1549 Route 9 - [Retail Associate / Team Member / up to $26-hr] - As a Cashier at Walmart, you'll: Smile, greet, and thank customers with a positive attitude; Stand for long periods of time while checking out customers quickly and accurately; Keep your area clean and presentable; Answer cus

Dick's Sporting Goods - - Responsibilities: Greet customers and proactively approach them to understand their needs; Process customer sales transactions and returns; Promote company programs (loyalty, warranties, etc. Adhere to safety, loss prevention, and standard operating procedures; Maintain co

Customer service representative agent experience not required. Customer service representative agent experience is not necessary. With most of our paid focus group studies, you have the option to participate remotely online or in-person.

Customer service representative agent experience is not necessary. Customer service representative agent experience not required. With most of our paid focus group studies, you have the option to participate remotely online or in-person.

Price Chopper - - Responsibilities: Greet guests and provide friendly, helpful service; Bag groceries and assist with loading carts and carry-outs; Perform price checks and ensure guest orders are filled accurately; Maintain neat and clean work area and stock Front End supplies; Communicate new pol

Customer service representative agent experience is not necessary. Customer service representative agent experience not required. Qualifications: * Must have either a smartphone with working camera or desktop/laptop with webcam * Must have access to high speed internet connection * Desire to fully

Ace Hardware - - Responsibilities: Greet and assist customers; Help customers find everything needed for their project in one trip; Maintain a fast-paced, high-energy environment; Stand on feet for 6 to 8 hours; Lift up to 50 pounds.