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Job Type: Full time Exempt/Non Exempt: Salary Job Description: * Must Reside within 50 miles from Tampa, Florida* Location Details: Hybrid – Tampa, Florida Position Schedule / Shift: Monday-Friday 8am-5pm ET Position Summary: As a Pre-Litigation Bodily Injury Adjuster, you will be at the forefront of resolving complex injury claims and delivering meaningful outcomes for customers during some of life's most challenging moments. In this highly impactful role, you will investigate, evaluate, negotiate, and resolve bodily injury claims before litigation, leveraging your expertise. This position offers an exciting opportunity to make informed decisions, manage a dynamic caseload, and play a key role in achieving exceptional claim results through proactive engagement and strategic claim handling. Key Responsibilities: In this position, you will have the opportunity to: • Reviewing assigned claims, • Contacting the insured and other affected parties, • Setting expectations for the remainder of the claim process, • Initiating documentation in the claim handling system, • Complete complex coverage analysis, • Ensure all possible policyholder benefits are identified, • Create additional sub-claims if needed, • Complete an investigation of the facts regarding the claim to further and in more detail determine if the claim should be paid, the applicable limits or exclusions and possible recovery potential, • Conduct thorough reviews of damages and determine the applicability of state law and other factors related to the claim., • Evaluate the financial value of the loss., • Approve payments for the appropriate parties accordingly., • Refer claims to other company units when necessary (e.g., Underwriting, Recovery Units or Claims Special Investigation Unit)., • Thoroughly document and/or code the claim file and complete all claim closure and related activities in the assigned claims management system., • Utilize strong negotiating skills. Qualifications: Required Education (including minimum education and any licensing/certifications): • In states where an Adjuster’s license is required, the candidate must have a Florida State Adjuster License., • Degree in Business Administration, Insurance or a related field or the equivalent in related work experience, • A valid driver's license is required if the primary responsibilities of the role involve conducting in-person inspections or frequent in-person meetings with members. Experience: • Three years of experience or equivalent training in the following:, • negotiation of claim settlements, • securing and evaluating evidence, • preparing manual and electronic estimates, • subrogation claims, • resolving coverage questions, • taking statements, • establishing clear evaluation and resolution plans for claims Knowledge and Skills: Advance knowledge of: • Fair Trade Practices Act as it relates to claims, • Subrogation procedures and processes, • Intercompany arbitration, • Handling simple litigation Advance knowledge of: • Negligence Law, • No-Fault Law, • medical terminology and human anatomy Skills: • handle claims to the line Claim Handling Standards, • follow and apply ACG Claim policies, procedures and guidelines, • work within assigned ACG Claim systems including basic PC software, • perform basic claim file review and investigations, • demonstrate effective communication skills (verbal and written), • demonstrate customer service skills by building and maintaining relationships with insured/claimants while exhibiting understanding of their problems and responding to questions and concerns, • analyze and solve problems while demonstrating sound decision-making skills, • prioritize claim related functions, • process time sensitive data and information from multiple sources, • manage time, organize and plan workload and responsibilities, • research analyze and interpret subrogation laws in various states, • travel outside of assigned territory which may involve overnight stay, • relocate, work evenings or weekends Preferred Education: • Associate degree in Business Administration, Insurance or a related field or the equivalent in related work experience, • Complete ACG Claim Representative Training Program or demonstrate equivalent knowledge or experience, • Completion of the Insurance Institute of America's: General Insurance Program, Associate in Claims, Associate in Management or equivalent, • CPCU coursework or designation Work Environment: This is a hybrid work arrangement (time spent in office and remote). Depending on the employee's role and leadership's assessment, some employees will come into an ACG facility on a weekly basis, a monthly basis, or on an "as needed" basis for key meetings and collaborative activities. Most employees will be required to come into the office, at a minimum, for important departmental meetings or team-building events. Compensation & Benefits Overview: ACG complies with all applicable state and local laws regarding required benefits (including PTO, paid sick leave, etc.). Compensation A Bodily Claim Specialist earns a competitive annual salary of $70,000-$80,000, along with the opportunity for an annual company bonus incentive. Benefits At ACG, we offer a comprehensive and flexible benefits package designed to support your health, financial well-being, and professional growth. Health & Wellness • Medical plans with multiple coverage options, including HSA eligibility., • Prescription drug coverage., • Dental and vision benefits., • Employee Assistance Program (confidential support services). Financial Protection & Insurance • Company-paid basic life insurance., • Optional supplemental life insurance and dependent coverage., • Short-term and long-term disability coverage., • Critical illness, accident, and pet insurance options. Retirement & Savings • 401(k) plan to support long-term financial goals., • 3% automatic deferral upon eligibility; may contribute 1% to 50% of eligible earnings, either pre or post tax., • Company match of 50% paid on employee contributions up to 6% of pay, payable to employees following the end of the year; immediate vesting., • Additional company contribution of 4% of pay each pay day into your account; 100% vested after three (3) years of service., • Health Savings Account (HSA) and Flexible Spending Accounts (FSA) options. Time Off & Leave • Paid Time Off (PTO): Accrual-based, increases with tenure, eligible at 90 days of employment., • Full-time new employees will receive up to 12 PTO days annually; accrual based on start date and may include additional PTO based on role and/or state & local requirements., • Part-time employee PTO hours are calculated based upon the standard weekly hours the employee is scheduled to work and will accrue at a minimum of 3 hours per month., • Paid holidays:, • Full-time employees are eligible for 10 company-paid holidays annually, in addition to 1 mental health day, 2 floating holidays, and 1 volunteer day. Holidays will vary by business schedules, • Part-time employees are eligible for 8 company-paid holidays annually, in addition to 1 mental health day and 2 floating holidays. Holidays will vary by business unit schedules., • Paid leave programs, including parental, bereavement, jury duty, and military leave. Career Growth & Education • Tuition assistance (up to $5,250 annually; 80% covered by ACG)., • Professional certification support with 100% reimbursement for eligible programs., • Opportunities for career development and advancement. Additional Perks • Complimentary AAA membership with roadside assistance and travel discounts., • Adoption assistance program. Job Posting Period: This position is expected to remain posted through November 12, 2026; however, it may close at any time once a qualified candidate pool is identified. #LI-AH2 #appcast Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life’s journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you’ll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit _ Important Note: ACG’s Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.

Summary The Bedding Specialist serves as the dedicated brand expert for our in-house mattress portfolio, including: Resident Home brands such as Nectar and DreamCloud, supporting the Mattress Firm account. The primary mission is to empower Mattress Firm teams through high-impact training and consistent on-site support for our specific lineup. This role focuses on the successful onboarding of new employees and maintaining a regular cadence of visits to ensure sales associates are experts in the unique features and value of our brands. By partnering closely with Mattress Firm leadership, the specialist ensures that their teams are fully equipped to represent our products with confidence. Key Responsibilities • Product-Specific Onboarding: Lead training efforts for new Mattress Firm hires, providing a deep-dive introduction to our in-house brand portfolio to ensure they are "sales-ready" and confident in our products from their first day. This will be accomplished by attending and presenting at the customers’ new hire training classes and one on one training, • Strategic Training Cadence: Execute regular store visits to maintain a high level of proficiency among existing staff. Focus on the unique value propositions of our current and upcoming mattress lines and how they position within the broader retail environment, • Leadership & Market Partnership: Collaborate with Mattress Firm leadership to align on performance goals for our brands. Participate in divisional leadership meetings (QLM) to discuss district and regional performance of our assortment, • Merchandising & Presentation Support: Ensure our brand presence remains at the highest standard. This includes as applicable supporting the proper display of our products, maintaining point-of-purchase (POP) materials, and partnering with applicable leaders in identifying opportunities for optimized placement of our brands within the store, • Field Insights & Reporting: Utilize visit recaps to capture real-time data on how our brands are performing., • Document action plans and share field observations with executive leadership to help drive the strategic direction of the partnership., • Professional Expertise: Maintain an expert-level understanding of the bedding industry and our evolving product roadmap. Participate in quarterly team meetings and furniture markets to stay aligned with the atest in-house brand strategies and product launches What You Bring Required Qualifications ✅ Bachelor's degree preferred in Business Administration, Management, Marketing, or related field (or equivalent combination of education and sales experience) ✅ 3–5 years of retail sales and sales management or distribution center experience ✅ Preferably with experience in furniture retail and bedding retail ✅ Bedding-specific, furniture, or training experience a plus What Makes You Stand Out Bedding & Retail Expertise • Exceptional knowledge of bedding, retail, sales, and training operations processes, • Deep understanding of mattress features, construction, and value propositions, • Ability to translate product knowledge into compelling sales training Training & Presentation Skills • Ability to effectively facilitate training and/or presentations in front of small and large audiences, • Confident, engaging, and approachable training style, • Skilled at onboarding new hires and developing tenured retail teams Time Management & Organization • Excellent ability to execute consistent store visits, manage multiple priorities, coordinate travel schedules, and complete timely documentation and reporting Strategic Partnership Management • Ability to collaborate with partner leadership, participate in divisional meetings, align on performance goals, and develop actionable local market plans Relationship Building & Influence • Proven ability to establish high-trust relationships, proactively resolve concerns, and serve as a credible consultant modeling company values Communication Skills • Exceptional verbal and written abilities to deliver training, build retail partnerships, and provide clear, actionable reporting to executive leadership teams Agility & Adaptability • Strong skills in agility, with the ability to pivot easily when directions and priorities change on short notice Technical Skills • Strong skills in MS Office Suite or similar office software Culture & Impact By fostering a deep partnership with Mattress Firm, you ensure that our in-house brands remain a top choice for guests seeking quality and value in their sleep experience. You'll model our Core and Growth Values in all interactions, promoting our brand's leadership in style, quality, and value. Schedule & Travel Expectations • Minimum 45 hours per week (more during Market events, holiday seasons, or blackout periods), • 95% travel – Regular attendance at assigned stores and other places of business is an essential function of this position, • Field-based role – most, if not all, job functions are performed in the field, • Will regularly travel to other locations, at times on short notice Physical Requirements • Seeing: Close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus, • Hearing & Speaking: Must be able to hear, understand, and communicate effectively, • Sitting/Standing/Walking: Will remain on feet and move about for extended periods, • Lifting/Carrying: Up to 25 lbs., • Pulling/Pushing: Transporting loads up to 40 lbs., • Work Environment: Predominately retail/office/warehouse environments Compensation: Annual Salary = $72,000 - $80,000. Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related factors. Profit sharing is available to eligible employees; this discretionary program is dependent on the profitability of the company. Benefits: When you join our family, you are eligible to participate in our comprehensive benefits programs which includes Health, Dental, Vision, Life/Disability, Flexible Spending Accounts, 401(k), Paid Holidays, 80 hours paid vacation and 40 hours of California Paid Sick Leave. Benefits may vary based on position and location, so we encourage you to speak with the recruiting team during the interview process. Why Join Ashley? Make a Real Impact • Serve as the dedicated brand expert for our in-house mattress portfolio, • Empower retail teams through high-impact training and consistent support, • Partner directly with Mattress Firm leadership to drive brand performance and sales excellence Work in a Values-Driven Culture • Honesty – We operate with integrity, • Respect & Dignity – We value every individual, • Compassion – We care about our people and communities, • Creativity – We innovate and think differently, • Discipline – We execute with rigor and accountability, • Fun – We create an engaging, positive work environment, • Competitive Spirit – We strive for excellence Grow Your Career • Join a dynamic retail training and education team with national reach, • Participate in quarterly team summits and national furniture markets, • Develop expertise in the bedding industry and our evolving product roadmap Ready to Become Our Bedding Brand Expert? If you're a passionate, field-based training professional who thrives on building relationships, developing retail talent, and driving brand excellence, we want to hear from you. Apply now and be part of a team that's shaping the future of bedding retail at one of the world's largest furniture companies. This job description does not constitute a written or implied contract of employment. Ashley Furniture Industries, Inc. | Ashley Furniture HomeStores, Ltd. reserves the right to revise or change job duties and responsibilities as the need arises. We are an Equal Employment Opportunity Employer.

About The Job If you are an energetic, self-starter with B2B sales experience that is not intimidated by cold-calling and hunting new business in a blue-collar environment, don't miss this amazing opportunity to join the only full-service fire protection and safety company on Inc. 5000's annual ranking of the fastest growing private companies in the U.S! Role Summary The Fire Sales Specialist is responsible for increasing new business sales within a protected sales territory. In this role, you will develop new business leads through prospecting and cold calling within your assigned zip codes, while presenting the Thompson Safety value proposition to potential customers. In This Role, You'll • Generate new business opportunities through phone blocking, cold calling and following up on leads from various lead generation tools., • Lead the sales process from initial proposal generation through closing the sale and transitioning the work to the service technicians., • Utilize Customer Relationship Management (CRM) technology to document activity and track results., • Assist in marketing programs/initiatives to build brand awareness. At a Minimum We'd Like You To Have • High School Diploma or GED., • Experience in outside sales, blue collar and/or industrial sales environments., • Excellent written and verbal communication skills., • Adequate skills with Microsoft products like Outlook/Email, Teams, Excel., • A valid driver's license, auto insurance, and ability pass a drug and background check. It's Preferred If You Have • A four-year college degree., • 2+ years B2B sales experience., • Basic understanding of Fire & Life Safety standards., • Proven skills to prospect new business, close new business, and build rapport with decision makers., • Motivation to contact new prospects via phone or in-person with the end goal of gaining their business., • Experience using a CRM system to document sales activity and track results. You’ll Love • Base pay + monthly commission + quarterly bonuses (new hire training pay up to $6,000), • Car/cell phone stipend ($10,500/year, paid monthly), • Excellent medical, dental, vision coverage with employer contributions, • 401(k) program with employer match each pay period and 100% vesting!, • Paid Time-Off, Paid Holidays, Paid Parental Leave We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Build a Premium Brand. Grow a Market. Make Your Mark. At illycaffè, we believe extraordinary coffee can elevate everyday experiences. For more than 90 years, we've been dedicated to crafting the world's finest coffee while remaining committed to ethics, sustainability, innovation, and excellence. As a certified B Corp, illy has built a global reputation for quality, beauty, and sustainability. Every day, illy coffee is served in leading cafés, restaurants, hotels, workplaces, and homes around the world. We are looking for an outgoing, detail-oriented trainer, program coordinator and brand ambassador to strengthen our relationship, brand visibility and portfolio offerings throughout North, Central and Naples Florida. If you thrive on developing new business, building and maintaining lasting partnerships, and representing a globally recognized premium brand, we'd love to meet you. Why illy? • Represent one of the world's most respected premium coffee brands., • Join a company founded on quality, ethics, innovation, and sustainability., • Work with leading restaurants, hotels, cafés, universities, hospitals, and corporate dining organizations., • Be empowered to grow your market and make a visible impact on business performance., • Collaborate with a passionate team dedicated to delivering exceptional customer experiences., • Enjoy the flexibility of a remote role while owning a dynamic territory. The Opportunity As our Account Development and Support Specialist, you will have the opportunity to onboard, implement and train new accounts, while retaining and re-signing our top 100 existing accounts with the goal of increasing revenue throughout the region. The Account Development and Support Specialist will conduct routine visits to develop, maintain and expand relationships with decision makers, provide staff training, achieve quality standards, maintain accounts, and seek additional product sales. This is an ideal opportunity for an individual who enjoys training, marketing and promotion of a premium dynamic brand, and hands-on customer engagement. What You'll Do Retain and re-sign accounts and portfolio-sell to increase revenue and profitability • Schedule and complete routine visits, meetings and annual business review with decision makers at accounts, • Schedule staff training, • Revisit branding, menu, and equipment needs to leverage re-signs, • Work collaboratively with Illy sales, education and technical teams as well as local distributor teams to retain and portfolio sell Maintain quality, branding and relationships in existing accounts • Perform account opening training with new accounts, • Schedule staff training in existing accounts to enhance knowledge of illy Quality Standards and use of equipment, • Schedule QA, AdG and National Accounts monthly quality calls and audits and report technical needs and issues affecting coffee quality, • Compile monthly follow-up logs on Audit completion, • Quality Assurance: maintain high standards in coffee production and brand image, report and document QC/product issues and provide solutions, • Provide feedback to customers in person and as part of a formal follow-up on QC and QA findings to provide continuing support and value to their coffee quality, • Ensure correct use of Branding and POS materials and assist with development of Drink Programs Secure and grow business in existing accounts • Visit Happily, Brand Equity Builders, Value Creators and Money Makers accounts to determine growth opportunities and present these programs to customers, • Partner with sales team on key tastings, equipment set up, parameters and correct presentation Administrative and Financial Procedures • Accurate completion of QA-QC report and communication of findings with solution for each customer visit, • Track re-signs and new placements and analyze monthly spending reports, • Comply with routine Branch administrative requirements - i.e., Monthly reporting of T&E, Budget and Budget spend within parameters, • Manage personal T&E, submit T&E monthly, and work with Regional Sales Manager and Marketing team for approval on spends on a case-by-case basis Technical Support • Coordinate installation and setup of new accounts with Illy’s Technical Team or Distributor’s Technical Manager, • Ensure that QAs are completed monthly and recorded accurately. What You Bring • Associate degree required, bachelor’s degree in sales or marketing preferred, • 3-5 years work experience with a minimum of two years of relevant experience as a Field Sales Associate or Brand Ambassador, Product Trainer etc., • Experience delivering in-person product based training, • Demonstrated customer service skills, • Conflict resolution, collaboration and problem-solving skills, • Organization and time management skills, • Ability to quickly develop expertise in illy coffee and tea products and equipment, • Written and verbal communication and presentation skills, • Ability to work independently to manage territory and responsibilities Location & Travel This position will travel approximately 80% and will require at least 1 trip per month to Naples, Florida. Must be willing to travel throughout the territory as needed and possess a valid driver’s license. Other Must be able to lift heavy items up to 30 pounds and walk o un-even ground in various conditions. Join Us At illy, we're not simply selling coffee. We're creating memorable experiences, building meaningful partnerships, and sharing a culture of excellence that has inspired coffee lovers around the world for generations. If you're ready to grow a market, represent a premium global brand, and make a meaningful impact, we'd love to hear from you. www.illy.com

About Us: LTM is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTM brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTM — a Larsen & Toubro Group company — combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit _. Job Title: BA/DA Capital Market Work Location : Tampa, FL (3 days Hybrid role) Job Description: Specialist with 7 years of experience in Capital Markets focusing on business and data analysis within derivatives and related financial products Job Description · Deep understanding of Capital Markets including derivatives and associated financial instruments · Expertise in analysing market data and business processes to drive informed decision-making · Proficient in interpreting complex data sets and generating actionable insights Familiarity with financial products such as rates equities and secured financing transactions SFTs · Strong knowledge of the Capital Markets domain including regulatory and compliance aspects · Experience in utilizing business analysis methodologies to support project delivery within the Capital Markets sector · Skilled in using data analysis tools and platforms relevant to Capital Markets Understanding of software development life cycle SDLC processes and their application in financial services projects · Commitment to continuous learning and staying updated on market trends and technologies Roles and Responsibilities · Collaborate with stakeholders to elicit analyze and document business requirements related to Capital Markets products · Conduct detailed analysis of market data and business workflows to identify opportunities for improvement · Translate business needs into functional specifications for technical teams Assist in the design and implementation of solutions that enhance trading risk management and reporting capabilities · Work closely with developers testers and project managers to ensure timely and quality delivery of projects · Support testing activities by validating business scenarios and ensuring alignment with requirements · Communicate effectively with business users and technical teams to facilitate smooth project execution · Monitor industry developments and incorporate best practices into business analysis and solution design · Provide mentorship and guidance to junior analysts within the Capital Markets domain · Utilize tools such as MS Office Confluence and JIRA to manage documentation and track project progress Benefits/perks listed below may vary depending on the nature of your employment with LTM (“LTM”): Benefits and Perks: • Comprehensive Medical Plan Covering Medical, Dental, Vision, • Short Term and Long-Term Disability Coverage, • 401(k) Plan with Company match, • Life Insurance, • Vacation Time, Sick Leave, Paid Holidays, • Paid Paternity and Maternity Leave The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation. Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting. LTM is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.

Job DescriptionLitigation Legal Assistant Location: Onsite Employment Type: Contract / Temporary About the Opportunity LHH is seeking a highly organized and detail-oriented Litigation Legal Assistant for an onsite contract/temporary opportunity. This position will support attorneys and legal teams by providing administrative, documentation, and case management assistance in a fast-paced legal environment. The ideal candidate will be proactive, professional, and capable of managing multiple priorities while maintaining a high level of accuracy. Responsibilities • Prepare, edit, proofread, and file legal documents and correspondence., • Maintain attorney calendars, schedule meetings, and track important deadlines., • Draft and revise legal forms, contract amendments, and routine correspondence., • Organize and maintain legal files, records, and document management systems., • Coordinate document execution and collect required signatures., • Assist with legal research and information gathering., • Communicate with clients, courts, vendors, and internal stakeholders., • Support litigation, contract administration, and general legal department operations., • Manage multiple requests while meeting deadlines and maintaining accuracy.Perform additional administrative and legal support duties as assigned. Required Qualifications • Minimum of 2 years of experience in a Legal Assistant, Legal Secretary, or related role., • Strong knowledge of Microsoft Office Suite, including Word, Outlook, Excel, and PowerPoint., • Excellent written and verbal communication skills., • Exceptional attention to detail and organizational skills., • Ability to effectively prioritize tasks and meet deadlines.Professional demeanor and strong interpersonal skills. Preferred Qualifications • Experience working within a law firm or corporate legal department., • Knowledge of legal terminology, court filings, and legal documentation processes., • Experience supporting litigation, contracts, or compliance functions.Paralegal Certificate or related education is a plus. Why Join This Opportunity? • Gain experience with a respected legal team., • Competitive compensation., • Opportunity to expand your legal and administrative expertise., • Potential for extension or future opportunities based on business needs.How to Apply Qualified candidates interested in this onsite contract/temporary Legal Assistant opportunity are encouraged to submit their resumes for immediate consideration. Contact: Cierra Gill Talent Engagement Specialist | LHH Recruitment Solutions Email: cierra.gill@ lhh.com LHH is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Pay Details: $21.00 to $26.00 per hour Search managed by: Cierra Gill Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act, • Los Angeles City Fair Chance Ordinance, • Los Angeles County Fair Chance Ordinance for Employers, • San Francisco Fair Chance OrdinanceMassachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job Title: HR Administrative Specialist Job Type: Full-Time Contract (12+ Months) Location: Tampa, FL (100% On-site) Schedule: Monday – Friday, 8:00 AM – 5:00 PM EST Work Environment: Professional corporate office / front desk reception Job Overview We are seeking a proactive, detail-oriented HR Administrative Specialist to support core human resources operations and serve as a front-line ambassador for our organization in Tampa, FL. In this role, you will handle front desk reception, coordinate new hire onboarding, assist with recruiting operations, and provide day-to-day administrative support to HR leadership. The ideal candidate works well independently, exercises sound judgment with minimal supervision, and maintains strict confidentiality across all HR functions. Key Responsibilities Front Office & HR Administration • Serve as the primary front desk receptionist: welcome visitors, route incoming switchboard calls, manage correspondence, and maintain organized digital and physical personnel files., • Provide administrative support to executive leadership and cross-functional HR team members., • Handle inquiries regarding policies, personnel matters, facilities, and procedures, resolving routine questions independently., • Draft, edit, and format professional correspondence, memos, forms, and presentations using standard office productivity suites. Onboarding, Recruiting & Personnel Support • Facilitate New Employee Orientation (NEO) and manage end-to-end onboarding documentation, including I-9 completion and E-Verify processing., • Assist with recruiting coordination, interview scheduling, and basic applicant tracking workflows., • Process employment verifications and assist with documentation related to wage garnishments and employee status changes., • Support the coordination of internal and external events, such as job fairs, open enrollment, benefits presentations, and company wellness initiatives. Purchasing & Logistics • Assist with department purchasing: obtain price quotes, enter system requisitions, coordinate approvals, and assist with procurement card (P-Card) reconciliation., • Coordinate business travel logistics and process staff reimbursement requests. Required Qualifications • Education & Experience: High School Diploma (or equivalent) with at least 5 years of related administrative/HR experience, OR an Associate Degree in a related field with 3+ years of experience., • HR Administration: 3+ years of experience handling human resources administrative and coordination workflows., • HRIS Systems: 3+ years of hands-on experience using HR information systems (experience with ADP platforms is required)., • Onboarding & Compliance: 2+ years of experience conducting new employee orientation, onboarding workflows, and processing I-9/E-Verify documentation., • Recruiting Support: 1+ year of experience supporting staff recruiting coordination., • Front Desk / Reception: 1+ year of experience managing reception desks, switchboards/call routing, and file systems., • Technical Proficiency: Skilled with standard office hardware (desktop computers, badge printers, multifunction scanners/copiers) and software (Word, Excel, PowerPoint)., • Strong written and verbal communication skills with a proven track record of handling highly confidential records. Preferred Qualifications • Experience utilizing Laserfiche document management software., • Prior experience conducting formal employment and background verifications., • Familiarity with public-sector or regulated organizational environments.

Job DescriptionLitigation Paralegal Location: Onsite Employment Type: Contract About the Opportunity LHH is seeking an experienced Litigation Paralegal for an onsite contract opportunity with a respected law firm or corporate legal department. The ideal candidate will have strong litigation support experience, excellent organizational skills, and the ability to manage multiple cases in a fast-paced environment. This role will provide direct support to attorneys throughout all phases of the litigation process. Responsibilities • Assist attorneys with all phases of litigation from case inception through trial., • Prepare, draft, and file pleadings, motions, discovery requests, and other legal documents., • Manage and organize case files, exhibits, and litigation databases., • Coordinate document production and discovery processes., • Conduct legal research and gather case-related information., • Review, summarize, and analyze medical records, deposition transcripts, and legal documents., • Monitor court deadlines and maintain litigation calendars., • Prepare trial binders, exhibits, witness files, and hearing materials., • Communicate professionally with clients, courts, opposing counsel, and vendors.Support attorneys with trial preparation and courtroom logistics. Required Qualifications • Minimum of 3 years of litigation paralegal experience., • Strong knowledge of litigation procedures and court filing requirements., • Experience managing discovery, document review, and trial preparation., • Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint., • Excellent organizational, analytical, and communication skills.Ability to manage multiple priorities while meeting critical deadlines. Preferred Qualifications • Paralegal Certificate or Associate/Bachelor's degree., • Experience with e-filing in state and federal courts., • Familiarity with legal case management and document management software., • Prior experience supporting complex commercial, insurance defense, employment, or civil litigation matters.Skills, • Litigation support, • Discovery management, • Legal research, • Trial preparation, • Document review and analysis, • Court filings, • Case management, • Attention to detail, • Written and verbal communication, • Time management and organizationCompensation Competitive compensation offered based on experience and qualifications. How to Apply Qualified candidates interested in this onsite contract Litigation Paralegal opportunity are encouraged to submit their resume for immediate consideration. Contact: Cierra Gill Talent Engagement Specialist | LHH Recruitment Solutions Email: cierra.gill@ lhh.com LHH is an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive workplace and welcome applicants from all backgrounds. Pay Details: $27.00 to $31.00 per hour Search managed by: Cierra Gill Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act, • Los Angeles City Fair Chance Ordinance, • Los Angeles County Fair Chance Ordinance for Employers, • San Francisco Fair Chance OrdinanceMassachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job Description *The successful applicant will join a small team of regulatory compliance (RGC) professionals responsible for the development, implementation, monitoring, and management of Seminole’s North American Electric Reliability Corporation (NERC) compliance program. Seminole’s RGC-NERC teams (both O&P and CIP) directly report to a NERC Compliance Manager and indirectly report to the Director of Regulatory Compliance and/or our General Counsel. As detailed below, the open position is seeking O&P Standards experience and/or expertise.* *THIS POSITION MAY BE FILLED AT EITHER A SENIOR OR LEAD SPECIALIST LEVEL DEPENDING ON THE QUALIFICATIONS AND EXPERIENCE OF THE CANDIDATE.* Position Summary Description The Senior/Lead NERC Regulatory Specialist position is responsible for the development, implementation, monitoring, and management of Seminole’s North American Electric Reliability Corporation (NERC) compliance program. This role executes specific tasks, prepares or reviews evidence showing compliance with the NERC Operations & Planning (O&P) Reliability Standards, coordinates compliance activities, and provides guidance to Subject Matter Experts (SMEs). Implements systematic continuous improvements of compliance policies, procedures, training materials, and asset lists. Maintains knowledge of current and future regulatory requirements and assesses their impact on Seminole. Qualifications and Education Requirements Bachelor's degree in Computer or Information Sciences, Cyber Security, Electrical Engineering, Mechanical Engineering, Business Administration or Process Management, Auditing, or Risk Management. Alternative degrees in combination with specialized experience and/or certifications may be considered. Desire four (4) or more years' experience in a combination of the following: • NERC O&P Compliance, • Auditing or Risk Management, • Electric Utilities experience subject to NERC Standards Core Competencies: Adaptable, Collaborative, Conscientious, Critical-Thinking, Outcome-Driven and Professional Technical Competencies/Skills: • Demonstrated experience with:, • NERC Reliability Standards, • auditing procedures and risk management, • change management, incident reporting and response planning, • developing, implementing, and maintaining processes, procedures, and evidence, • utility electrical generator operation, • Sufficient knowledge of:, • business continuity processes and disaster recovery, • basic enterprise cyber security principles, • system protection theories and applications, • transmission and/or operations planning, • system operator protocols, • Transmission, Generation, Distribution, or Energy Management Systems, • Proficiency with Microsoft Office applications Soft Competencies/Skills: • Effective verbal/nonverbal, listening and written communication, • Solid writing and presentation skills, • Ability to:, • multitask and manage multiple priorities to meet multiple deadlines, • direct program work and lead cross-functional team efforts as necessary, • interpret data and produce informative reports, • assist with related projects as needed, • Be self-directed, originate new ideas, and able to present methods to others Essential Functions • Guides SMEs in the development and implementation of compliance processes and procedures., • Develops internal processes and controls to achieve and sustain compliance with all applicable NERC Reliability Standards, FERC Standards of Conduct, and market manipulation training requirements., • Completes internal activities relating to initiation and implementation of program changes., • Assists in the development and maintenance of relevant training materials for compliance program., • Provides training and direction to personnel in order to maintain an environment of continuous improvement., • Coordinates:, • the non-compliance process to document non-compliance to NERC standards, coordinates the evaluation of each occurrence, and tracks the implementation of corrective action, • regulatory audit preparation activities to include preparation, critique and validation of reliability standard audit worksheets (RSAW's) and periodic updates, • all on and off-site activities for self-certifications, audits, and cyber vulnerability assessments through the collection of documents and evidence and interaction with regulatory personnel, • response and action items required to ensure audit and cyber vulnerability assessment findings, and non-compliance suspense dates and required regulatory submittals are met, • the storage of required NERC compliance documentation and evidence to ensure the material is available and follows BES Cyber System Information requirements, • balloting reviews for new and revised NERC Reliability Standards, • Presents updates to leadership on the status of programs, plans, reports, and related documents., • Establishes and maintains effective relationships with local industry, regional entities and internal stakeholders to allow for effective achievement of business goals and compliance with program requirements., • Monitors NERC Reliability Standards as well as SERC Compliance Monitoring and Enforcement Program (CMEP), to ensure Seminole remains in compliance with regulatory requirements., • Participates in the NERC Standards Development Process as necessary to ensure Seminole’s interests are addressed when existing standards are revised, or new standards are proposed., • Reviews correspondence from NERC, SERC, and industry groups to gain understanding of compliance program and appropriate electric utility industry regulatory requirements., • Performs other duties as applicable to the position or as assigned., • NERC Compliance: Performs NERC Compliance Program roles if/as designated in Seminole's Standard Ownership Matrix (SOM) including ongoing evidence retention in "audit-ready" form. You should also be familiar with Seminole's Enterprise Internal Compliance Program (ENT-GCD-RGC-EP-054) to further your understanding of Seminole's compliance program and your duties and responsibilities in the SOM. Physical Requirements Must be able to follow established protective measures including wearing required personal protective equipment (PPE). Must have a valid driver’s license and be able to maintain an acceptable motor vehicle report. Must be able to lift 25 pounds if needed. Working Conditions Some travel and work outside of normal business hours. While working in certain areas of the plant there is the potential for exposure to hazards typical of an industrial working environment. “Disclaimer - Management may modify this job description at any time and may require the performance of additional duties, or modification of physical requirements, with or without advance notice.”

Job Description About Ottimate Ottimate is an AI-powered AP [Accounts Payable] automation platform that empowers finance teams to reduce costs, prevent overpayments, detect fraud, and enforce policy compliance across the entire invoice-to-payment lifecycle. About the Role We’re looking for an IT Support Specialist to join Ottimate and help us scale our internal systems as we grow. This is an in-person position in our Tampa, Florida office. In this role you’ll be a go-to person on our IT team, reporting to our IT Lead and keeping our people productive, our systems secure, and our day-to-day operations running smoothly. You’ll administer the tools our team relies on, manage our laptop fleet, support our audits, and help run the processes that let us scale. You’ll work closely with engineering, security, people operations, and finance, and you’ll help improve how we work along the way. Responsibilities: • Google Workspace Administration - Administer Google Workspace, including user accounts, groups, shared drives, calendar resources, and security settings., • Identity & Access Management - Manage identity and access across our SaaS stack: SSO, MFA, provisioning, and access reviews — in partnership with our security team., • SaaS Application Administration - Administer our SaaS applications. Configure access, track licenses and seats, monitor usage, and surface opportunities to consolidate tools or reduce spend., • Asset Management - Manage our laptop inventory: procurement, shipping to and from remote employees, configuration, repair coordination, and lifecycle tracking., • Audit Support - Support our internal and external audits — including SOC 2, HIPAA, and PCI DSS — by gathering evidence, maintaining documentation, and responding to auditor requests., • IT Request Handling - Work incoming IT requests through our intake, triage, escalation, and resolution process consistently, and help document and improve it., • Organization & Documentation - Bring order to our internal systems and records. Maintain accurate, well-structured documentation and trackers (spreadsheets, runbooks, asset registries) that the rest of the team can rely on., • Continuous Improvement - Spot opportunities to improve our tools, processes, and security, and bring recommendations to the IT Lead., • Employee Support - Provide responsive, friendly support to employees across time zones, and serve as the first point of contact for IT issues, escalating to the IT Lead when needed., • Employee Onboarding & Offboarding - Set up and manage seamless onboarding and offboarding of employees, ensuring proper provisioning and deprovisioning of access and equipment., • Endpoint Management - Administer Mac, Windows, and Linux laptops and workstations. Deploy and manage antivirus software; when a device is compromised, help recover it and confirm it is safe for use., • Network Security & VPN - Configure and maintain VPN access to keep the network and remote connections secure., • Device Management (MDM) - Administer a mobile device management platform (e.g., ActZero, Jamf, Kandji, or Intune) to enforce policies, manage configurations, and maintain visibility across the device fleet. Requirements • 1–3 years of experience in an IT support, helpdesk, or systems administration role., • Hands-on experience administering Google Workspace., • Familiarity with identity providers (e.g., Okta, JumpCloud, Google as IdP) and configuring SSO and MFA., • Experience administering common SaaS tools (e.g., Slack, Zoom, Atlassian) and managing licenses and access., • Exceptional organizational skills and strong spreadsheet chops (advanced Google Sheets and/or Excel). You take pride in bringing structure to messy environments., • Excellent written communication. You can support a fully remote team clearly and patiently over chat, email, and tickets., • A proactive, solutions-oriented mindset. You spot problems before they escalate and propose fixes rather than waiting for direction., • A security-first mindset and good judgment around confidentiality and least-privilege access., • Experience administering Mac, Windows, and Linux endpoints, including deploying antivirus software and recovering compromised devices., • Familiarity with configuring and supporting VPN access for a remote workforce. Nice to haves: • Experience supporting SOC 2, HIPAA, or PCI DSS audits., • Experience with mobile device management (ActZero, Jamf, Kandji, Intune, or similar)., • Familiarity with ticketing systems (Jira Service Management, Zendesk, Freshservice, or similar)., • Basic scripting experience (Python, Bash, or Google Apps Script) for automating repetitive tasks. Benefits We care deeply about making Ottimate an incredible place to work and invest a significant amount of time and energy into creating and maintaining a company culture that provides our team with a generous level of support whilst inspiring them to do their best work. The specific benefits/perks we offer are continually evolving, but currently include: • Compensation: $55,000-65,000 USD /year., • Competitive salary based on skills & experience., • Medical, Dental, Vision and other Company-Subsidized Benefits for you and your family., • Employer sponsored 401(k) with company match., • Paid Time Off (and the encouragement to use it)., • Promote from within philosophy. Beyond the tangible benefits though: • You will be part of a growing team, at a pinnacle moment of scale for the business, and experience the excitement of working in a startup where each action makes a huge difference., • You will have the agency to solve difficult problems creatively, the freedom to explore work that inspires you, and infrastructure to ensure you're constantly challenged and developing., • You will work with sharp, passionate teammates solving some of the most unique challenges and positioning our product as a premier finance automation solution., • Our commitment to empowering a diverse and inclusive workforce, celebrating differences, and creating a safe space for our employees to bring their whole selves to work is second to note., • We are transforming entire industries using innovative technology including Artificial Intelligence, Payment Tech, and Neural Networks., • Our leaders lead with a people-first approach; inspiring excellence, nurturing ideas, and finding creative ways to eliminate obstacles for cultivating growth., • We truly love what we do and who we do it with - and we think you will too! Ottimate is an equal opportunity employer that is committed to diversity and inclusion. We do not discriminate based on race, color, national origin, religion, gender, gender expression, sexual orientation, age, veteran status, disability status, or marital status. If you are excited about the role but do not meet 100% of the qualifications listed above, we encourage you to apply. Nothin

Job Description Lead Employment Specialist – Homeless Veterans' Reintegration Program (HVRP) Vocational Rehabilitation Specialists, Inc. (VRSI) Reports to: Regional Lead | Schedule: Full-time About VRSI Vocational Rehabilitation Specialists, Inc. (VRSI) serves military veterans through the U.S. Department of Labor’s Homeless Veterans’ Reintegration Program (HVRP). VRSI operates offices across the United States and is committed to providing courteous, high-quality, and professional services. VRSI assists eligible veterans, service members, and other individuals in reaching their full vocational potential. Services include career counseling, training, vocational evaluation, and direct employment services. Position Overview The Lead Employment Specialist plays a key role in the daily delivery of services that assist veterans who are homeless or at risk of losing their housing to secure and maintain employment. This position requires a dedicated professional who can manage office operations. The Lead ensures that the office complies with company policies and the policies of the U.S. Department of Labor’s Veterans’ Employment and Training Service (DOL VETS), and that the office meets its grant goals. The Lead directly supervises office staff and develops strong relationships with employers to increase veteran hiring. Key Responsibilities Case Management • Conduct comprehensive assessments of veterans' skills, experience, barriers to employment, and job readiness., • Develop individualized employment plans that outline veterans' career goals, action steps, and timelines., • Reaching individual assessed, qualified, placement and retention goals required by the grant., • Provide training on resume writing, job search strategies, interview preparation, and professional conduct., • Organize and facilitate job readiness workshops and training sessions., • Offer one-on-one career counseling to help veterans explore career options and make informed decisions., • Provide ongoing support and follow-up to ensure veterans are progressing towards their employment goals., • Build and maintain relationships with local employers to identify job opportunities suitable for veterans., • Assist veterans in applying for jobs, preparing for interviews, and negotiating employment terms.Office Management, • Supervise the Employment Specialists, and ensure compliance with company policy, DOL VETS policies, and all grant requirements, including eligibility, job placements, training, and expenditures., • Manage staff schedules, attendance, and time off, and approve timesheets and mileage and travel reimbursements., • Monitor the office's quarterly performance, and ensure Employment Specialists meet grant goals for veterans assessed, qualified, placed in employment, and retained in employment., • Train new staff, ensure all staff complete required training, and conduct and document weekly office meetings., • Follow VRSI's written procedures and grant limits for expenditures on behalf of veterans, keep supporting documentation in the case file, and reconcile purchases and supplies against invoices each month., • Maintain office equipment, keys, and supplies, and protect confidential information through secure password practices.Program Coordination and Reporting, • Maintain accurate and current client records, case notes, and employment outcomes., • Prepare and submit regular reports on program activities, outcomes, and grant compliance.Community Collaboration, • Collaborate with community partners, including American Job Centers, VA homeless programs, local homeless service networks, and veteran service organizations, to coordinate services and resources for veterans, and maintain the office outreach plan., • Represent VRSI and the HVRP at community meetings, job fairs, employer panels, and networking events to connect veterans with services and potential employers., • Ensure outreach staff are trained and outreach events are documented, and oversee the office's social media presence and annual press release.Qualifications Education: Bachelor’s degree in social work, human services, counseling, or a related field. Experience: Minimum of 1 year of experience in a leadership role, employment services, or a related field. Experience working with veterans or individuals experiencing homelessness is highly preferred. Case management experience is a plus. Driving: Valid driver’s license, and reliable vehicle, as the position requires travel within the community. Please upload a cover letter of approximately two paragraphs describing your interest in this position and how your experience has prepared you to serve veterans experiencing or at risk of homelessness. Skills & Abilities • Strong understanding of the challenges faced by homeless veterans., • Excellent interpersonal and communication skills., • Ability to work independently and as part of a team., • Proficiency with job search platforms, career assessment tools, and Microsoft Office (Word, Excel, PowerPoint, Outlook, and Teams)., • Strong organizational skills and attention to detail., • Ability to build and maintain professional relationships with staff, clients, employers, and community partners., • Ability to work respectfully with individuals from all backgrounds., • Preferred: knowledge of motivational interviewing (a collaborative approach that strengthens an individual’s motivation to change) or trauma-informed care (an approach that recognizes the effects of trauma).Compensation and Benefits, • Hourly Rate: $26-$32 based on experience, • Paid Company Holidays, • Sick Time, • Paid Time Off, • Healthcare, • 401KWork Environment and Physical Demands This position is office-based and requires regular travel within the community, with routine use of standard office equipment such as computers, phones, and copiers. The position regularly requires sitting, standing, walking, and use of the hands and arms, and the ability to lift and move up to 20 pounds. VRSI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other characteristic protected by law. If you need an accommodation during the application process, please contact Human Resources.

Job Description Job Summary We are seeking a detail-oriented Clinical Applications Support Specialist to support the implementation, configuration, testing, and maintenance of enterprise application systems and mobile device management solutions. The ideal candidate has hands-on experience with Microsoft Intune, Samsung Knox, Apple Business Manager, and ServiceNow, along with strong troubleshooting, documentation, and customer support skills. Key Responsibilities • Implement, configure, upgrade, and support enterprise applications and mobile device management systems., • Utilize Microsoft Intune, Samsung Knox, and Apple Business Manager to support device enrollment, configuration, and management., • Use ServiceNow to document incidents, track service requests, and manage support workflows., • Troubleshoot complex system and device issues, identifying and implementing effective solutions., • Conduct thorough testing to ensure systems and configurations are functioning properly before production deployment., • Develop and maintain technical documentation, system procedures, and implementation guides., • Train and educate end users on system functionality, device usage, and available capabilities., • Collaborate with team members and provide guidance on system analysis, design, documentation, and support methodologies., • Assist with the physical handling and movement of equipment and boxes weighing approximately 20–50 pounds on an occasional basis. Required Qualifications • Hands-on knowledge of Microsoft Intune, Samsung Knox, Apple Business Manager, and ServiceNow., • Experience supporting enterprise applications, mobile devices, or endpoint management systems., • Strong troubleshooting, analytical, and problem-solving skills., • Ability to test, implement, and support technical solutions in a production environment., • Excellent documentation, communication, and customer service skills., • Ability to occasionally lift and move boxes weighing 20–50 pounds. Preferred Qualifications • Experience with enterprise mobile device enrollment, configuration, and deployment., • Familiarity with iOS, iPadOS, Android, and enterprise device management policies., • Experience documenting technical processes and providing end-user training., • Ability to work independently and collaboratively in a team environment. If you enjoy solving technical challenges, supporting enterprise technology, and helping users get the most out of their devices, we encourage you to apply!

Job Description Job Overview The Engineering Support Specialist provides technical, administrative, and operational support to the engineering team. This role ensures that engineering projects, documentation, and processes are executed efficiently and in compliance with organizational standards. The specialist serves as a key liaison between engineering, production, vendors, and cross-functional departments to maintain smooth workflow and resolve issues quickly. Essential Functions • Provide day-to-day technical and administrative support to engineering leadership., • Assist with creation, revision, and organization of engineering documentation, including briefing materials, meeting minutes, SOPs, and data reports., • Support Enterprise Resource Management (ERP) activities, including entering purchase requisitions, receiving invoices, and auditing data., • Assisting with managing contractor timesheets and other staffing needs, as required., • Troubleshoot basic technical issues and escalate complex problems to appropriate engineering personnel., • Gather data, prepare reports and develop PowerBI dashboards, and support continuous improvement initiatives., • Collaborate with operations, manufacturing, quality, and supply chain teams to resolve technical discrepancies or clarify engineering requirements., • Assist with scheduling activities and meetings, tracking action items, and leading special projects., • Maintain organized engineering files, logs, and reference materials., • Perform other duties as required. Standard Essential Functions • Regular and reliable attendance on a full time basis [or in accordance with posted schedule]., • Responsible for exhibiting professional behavior with both internal and external business associates that reflects positively on the company and is consistent with the company's policies and practices., • Embodies AEVEX's cultural values and aligns daily actions with department goals and company culture. Qualifications and Competencies • Strong organizational skills and attention to detail., • Ability to communicate effectively across technical and non-technical teams., • Strong expertise in Microsoft PowerPoint with an ability to translate complex data into simple, visual executive summaries., • Strong expertise in Microsoft Excel, including pivot tables, basic formulas, and data formatting., • Experience or familiarity with tracking technical invoices, working with procurement/supply chain, or navigating ERP workflows, • Problem-solving mindset and ability to work independently in a fast-paced environment., • Exceptional organization and communication skills, with a high attention to detail when managing company data systems., • Knowledge of ISO standards or other quality systems preferred. Education / Certifications • Associate's or Bachelor's degree in Engineering, Engineering Technology, Business Analytics, Data Science, Statistics,or a related technical field (or equivalent experience). Experience • 2+ years of experience in an engineering support, program support, or data analyst role, • 2+ years of experience with PowerBI or other data analytics tools, • Experience with PowerBI, Jira, Visio and Confluence preferred., • Experience with PLM, ERP, or document-control systems., • Background in manufacturing, hardware, or technology industries preferred., • Background in Defense Contracting or US Military experience preferred. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties the employee is: • Frequently required to sit, and to reach to use computers and other office equipment For the purpose of this summary, occasionally is used to represent up to 1/3 of the time given to the work day, frequently represents 1/3 to 2/3 of the time and constantly represents 2/3 or more of the time. Security Clearance • Ability to obtain/maintain a Top Secret/SCI DoD clearance, U.S. Citizenship required. Disclaimer: AEVEX Aerospace is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state and local laws. About AEVEX AEVEX, headquartered in Solana Beach, California, supports the U.S. national security mission and partner nation needs around the world by providing full-spectrum aviation, remote sensing, and analysis solutions. The company's capabilities include custom design and engineering; rapid prototyping; sensor integration and sustainment; aircraft modification and certification; flight test instrumentation and support; mission operations service; advanced intelligence data processing, exploitation, and dissemination solutions; and tailored hardware and software mission-system tools. AEVEX uses agile and customized approaches to rapidly define, develop, and deliver specialized solutions for airborne special mission needs for the U.S. Government, partner nations, and commercial businesses. AEVEX has major offices in California, Florida, North Carolina, Ohio, and Virginia. AEVEX provides a full suite of comprehensive benefits, including a 401(k)-retirement plan, comprehensive Medical, Dental, Vision, Disability and Life insurance group coverage with a portion of the premiums paid by the company, professional development funds, and an Employee Assistance Plan (EAP) with counseling, legal help, child and elder care support, among other benefits for qualified employees. Recruitment Communication Notice: All official correspondence regarding your application, application status, interviews, or the AEVEX hiring process will come directly from an AEVEX representative using an @aevex.com email address or through Greenhouse, our applicant tracking system. Please use caution with communications claiming to represent AEVEX from other email domains, and always verify the sender before responding or providing personal information. Equal Employment Opportunity: AEVEX is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state and local laws.

Job DescriptionCompany Description Improving healthcare through innovative technology is at the core of Intelerad’s work. Our scalable medical imaging platform connects clinicians to a powerful imaging ecosystem that is fast, smart, and tapped into the data they need, no matter their location. We’re focused on delivering a best-in-class medical image management solution that improves provider efficiency, decreases the cost of healthcare, and improves the overall health of populations. Intelerad offers one of healthcare’s most comprehensive imaging and analytics platforms. Headquartered in Raleigh, NC and Montreal, Intelerad has nearly 700 employees located in offices across six countries. The company empowers nearly 2,000 healthcare organizations around the world with the speed, scalability, and simplicity needed to increase business performance while, most importantly, improving patient outcomes. Intelerad’s modern enterprise solutions have been acknowledged by a Best in KLAS recognition, ranking #1 for PACS Asia/Oceania in the 2021 Best in KLAS: Global Software (Non-US) report. To learn more, visit intelerad.com and follow Intelerad on LinkedIn and Twitter. Job Description Role Overview The System Support Specialist I is an integral member of the Client Support team, responsible for delivering reliable, responsive technical support for Intelerad's radiology IT systems deployed across hospitals, clinics, and imaging centers. This role requires solid foundational knowledge of Radiology Information Systems (RIS), Picture Archiving and Communication Systems (PACS), and medical imaging workflows. Working closely with radiologists, technologists, and IT teams, the System Support Specialist I diagnoses and resolves technical issues that directly impact patient care delivery — helping to minimize system downtime and keep clinical workflows running efficiently. Key Responsibilities • Deliver technical support and troubleshooting for radiology IT systems including RIS, PACS, and Vendor Neutral Archives (VNA), ensuring system availability and performance that supports uninterrupted patient care delivery, • Collaborate with clinical and IT stakeholders — including radiologists and technologists — to diagnose system issues, streamline workflows, and implement solutions that improve operational efficiency and the end-user experience, • Support healthcare interoperability standards including DICOM, HL7, and IHE to maintain seamless integration between imaging systems and electronic health records, • Accurately document all troubleshooting activities, resolutions, and technical procedures, contributing to a shared knowledge base that drives continuous improvement and team effectiveness, • Ability to handle sensitive patient data in compliance with applicable privacy regulations, • The shift for this role is 11am-730pm Eastern time Monday-FridayQualifications Qualifications & Experience • 2+ years of experience in Healthcare IT, with exposure to radiology systems support or a closely related technical discipline, • Working knowledge of PACS, RIS, VNA, and medical imaging workflows or equivalent, • Familiarity with DICOM, HL7, IHE, and healthcare interoperability standards, • Experience with Windows Server environments (2012, 2016, 2019, 2022+), networking fundamentals, and SQL Server or Oracle databases, • Experience with ticketing systems such as Salesforce ServiceCloud, ZenDesk, or ServiceNow, • Strong analytical and problem-solving skills with ability to diagnose technical issues efficiently and escalate appropriately, • Clear, professional communication skills with the ability to engage effectively with both technical and clinical personnel, • Ability to manage multiple priorities in a fast-paced healthcare environment, working both independently and collaboratively, • Understanding of cybersecurity best practices and HIPAA compliance requirements. Preferred Qualifications & Special Requirements • Industry certifications in relevant technical domains (e.g., Microsoft, VMware, Cisco), • Working knowledge of Linux architecture and/or PostgreSQL, • Exposure to scripting or automation for system administration tasks (PowerShell, Bash, or Python), • Knowledge of cloud-based medical imaging solutions or telemedicine technologies, • Fluency in French or other languages, or equivalent, • Bachelor's degree in Computer Engineering, Information Technology, or a related field This job description is not a comprehensive list of tasks or requirements and Intelerad reserves the right to change it at any time. Additional Information All your information will be kept confidential according to EEO guidelines. Applicants may be required to complete an online technical and/or personality assessment as part of your application. #LI-REMOTE The base pay for this position ranges from $60,000- $80,000/yr USD within any geographic market in the US. Pay may vary depending on job-related knowledge, skills, and experience. Intelerad is a total compensation company. Pay is dependent on the position offered. Bonus and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, retirement, PTO, and/or other benefits. Intelerad is committed to the principles of equal employment. We are committed to complying with all federal, state and local laws providing equal employment opportunities and all other employment laws and regulations. Applicants, employees and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age , disability and genetic information (including family medical history). Intelerad is dedicated to the fulfillment of this policy regarding all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment. Intelerad is committed to ensuring equal employment opportunity for qualified individuals with disabilities. Intelerad uses the Americans with Disabilities Act (“ADA”)as a standard for global recruiting and hiring purposes. This prohibits discrimination against qualified individuals with disabilities. The ADA defines “disability” as a physical or mental impairment that substantially limits one or more of the major life activities of an individual, a record of such impairment, or being regarded as having such an impairment

Job Description Technical Support Specialist Department: Technical Support Employment Type: Full-Time, Salaried Work Arrangement: On-Site Typical Schedule: Monday through Friday, 9:00 a.m. to 6:00 p.m. Reports To: Technical Support Manager About ZKTeco Workforce Management ZKTeco Workforce Management provides workforce data collection solutions, including Android-based time clocks, embedded applications, middleware, APIs, and integrations for Workday-connected customers and software partners. Position Summary The Technical Support Specialist provides responsive, accurate, and professional technical support for ZKTeco WFM timeclocks, applications, middleware, and integrations. A core, required part of the role is the hands-on assembly, testing, configuration, and provisioning of time clock hardware. You will also own assigned customer cases from investigation through resolution or documented handoff and escalate to internal teams when needed. We value strong customer service and disciplined troubleshooting. Time clock or workforce management experience is preferred, but we will train candidates with strong technical aptitude. Key Responsibilities • Assemble, test, configure, and provision time clock hardware and accessories to specification so devices are ready for shipment and customer deployment., • Support customers through our centralized Jira support portal, phone, email, and scheduled meetings. Own cases through resolution or documented handoff., • Troubleshoot time clock hardware, applications, connectivity, firmware, configuration, data synchronization, and integrations., • Document all interactions and findings in Jira, keeping case status and customer updates accurate., • Escalate issues beyond Support authority with clear evidence, such as logs, versions, screenshots, and reproduction steps., • Build knowledge of ZKTeco WFM products (Ultima, Timetrack, CirrusDCS, CirrusConnect, Android/SDK/API technologies) and create reusable knowledge articles., • Collaborate with Product, Development, Implementation, and other teams, and take part in scheduled after-hours or go-live coverage and occasional shipping tasks. Required Qualifications • Minimum of one to two years of relevant professional experience in technical support or a closely related field., • Strong written and verbal communication and a professional, customer-focused approach, including in difficult situations., • Strong analytical and troubleshooting skills, with the judgment to gather evidence and know when to escalate., • Ability to manage multiple cases and priorities with attention to detail and accurate documentation., • Basic knowledge of networking (IP, DHCP, DNS, TCP/IP, ports and firewalls) and of Windows, Android, and web-based applications., • Experience assembling and disassembling minor hardware components, plus the ability and willingness to assemble, test, configure, and provision time clock hardware hands-on., • Self-motivated, dependable, and eager to learn, able to work independently and with a distributed team., • Ability to work on-site and remotely take part in scheduled extended-hours coverage when required. Preferred Qualifications • Experience in technical support, help desk, or customer service, ideally with time clocks, workforce management, or time and attendance systems., • Experience troubleshooting Android devices, firmware, APIs, or middleware, and using Jira or a similar ticketing platform., • Degree in IT, Computer Science, or a related field is helpful but not required with equivalent experience. Working Conditions and Schedule • On-site, full-time salaried position, typically Monday through Friday, 9:00 a.m. to 6:00 p.m., • This on-site role requires employees to work their entire shift at the office, currently located near Tampa Int. Airport in the Westshore area. Remote work is not currently available., • Occasional schedule adjustments, after-hours, weekend, holiday, or go-live coverage, scheduled in advance whenever possible., • Regular hands-on work assembling, testing, configuring, and provisioning time clock hardware and accessories is a required part of the role. Compensation and Benefits ZKTeco WFM offers a compensation and benefits package that may include: • Competitive salary based on experience, • Group medical coverage and paid time off, • Profit-sharing plan, • Product and technical training Equal Employment Opportunity ZKTeco WFM is committed to providing equal employment opportunities. Employment decisions should be based on legitimate business requirements, job-related qualifications, experience, and demonstrated ability to perform the essential responsibilities of the position. Application Guidance Candidates should submit a résumé highlighting relevant experience in technical support, customer service, hardware or software troubleshooting, networking, workforce management, time and attendance systems, or connected devices.

Job Description Overview About M.C. Dean M.C. Dean is Building Intelligence. We design, build, operate, and maintain cyber-physical solutions for the nation’s most mission-critical facilities, secure environments, complex infrastructure, and global enterprises. With over 7,000 employees, our capabilities span electrical, electronic security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia, M.C. Dean delivers resilient, secure, and innovative power and technology solutions through engineering expertise and smart systems integration. Why Join Us? Our people are passionate about engineering innovation that improves lives and drives impactful change. Guided by our core values—agility, expertise, and trust—we foster a collaborative and forward-thinking work environment. At M.C. Dean, we are committed to building the next generation of technical leaders in electrical, engineering, and cybersecurity industries. The Technical Specialist 2 (Telecommunications) position may include Bids & Proposals Development, Design Documents Coordination and Development, Construction Documents Coordination and Development, Field Coordination, Commissioning, and Testing for Telecommunications Information Transport Systems. telecommunications low voltage systems, and associated infrastructure for small to large scale projects. The Technical Specialist 2 (Telecommunications) shall also create, maintain, and manage various engineering planning documentation including but not limited to design document logs, engineering schedules, technical reference libraries, criteria compliance matrices, and other soft documents to support the design and construction of the project. Responsibilities • Work and communicate effectively and efficiently with the customer, general contractor, trades, manufacturers, and telecommunications project staff in a fast-paced collaborative environment, • Interface with client and other project team members on a regular basis to ensure project goals are being met and to mitigate risk, • Provide or assist in the design and coordination of telecom infrastructure requirements for other systems (CCTV, access control, fire alarm, building automation, etc.), • Provide or assist in the design and coordination with other trades of Low Voltage Systems requirements to include public address systems, distributed antenna systems, and emergency phones, • Interface with suppliers and manufacturers to keep up-to-date on the latest technologies and equipment available for projects, • Develop a working knowledge of and the application of relevant sections of NFPA codes, ANSI/TIA Standards, BICSI manuals, and other relevant documents and standards, • Assist in project bids through take offs, proposal development, time estimates and close-out documentation, • Read and interpret statement of work, design drawings, project specifications, and project schedule, • Perform site surveys and conduct site visits, as required, • Develop, respond to, and maintain various project documents including, but not limited to, Requests for Information (RFI), criteria compliance matrices (CCM), Technical Reference Library (TRL), Drawing Design Log (DDL), labeling plans, testing plans, project specifications, cable run lists, test results, construction drawings, design studies, test results, and various other project deliverables and documentation, • Use AutoCAD and Revit to produce detailed design and construction drawings (floor plans, enlarged plans, detail drawings, etc.) based on the project’s criteria, • Produce and coordinate construction drawings for modular construction applications, • Perform and check various telecommunication calculations (conduit and cable tray fill calculations, cable quantities/distances, etc.), • Create, document, and assist with the management of project specific IMMS instances, • Review test results for compliance with project specifications., • Use Bluebeam to perform peer, technical, and coordination reviews for all engineering submittal documents, • Review design, drawings, and other deliverables produced by less-experienced engineers to ensure that M.C. Dean and industry standards are maintained, • Be actively engaged with the project quality control process and produce reports based on observations made on site visits, • Provide support, mentorship, and instruction to less experienced engineers, • Assist in management of engineer resources as they relate to projects, • Assist of lead low voltage system testing in a lab environment, • Commission and Test low voltage systems in the field, • Perform minor supervisory duties as it relates to less-experienced engineers and project management, • Assist project management with construction activities, as required Qualifications Education & Experience Required: • Associate’s degree in an engineering discipline from an ABET-accredited University preferred, with a minimum of 6+ years experience in the telecommunications industry OR, • A High School Diploma or GED with a minimum of 8+ years experience in the telecommunications industry., • Possess and demonstrate a basic understanding of EIA/TIA standards and NFPA Codes, • Possess a working knowledge of passive (structured cabling systems and their components), • Possess a working knowledge of active (Public Address Systems (PAS), Sound Masking Systems (SMS), Distributed Antenna Systems (DAS), Area of Refuge Systems (AoR), Wireless LAN (WLAN), etc.) communication systems, • Proficient with using AutoCAD and Revit, • Must be able to effectively identify, track, and complete their project’s engineering activities, • Must be able to efficiently and effectively work independently and in a team environment, • Must be willing to expand knowledge base to accommodate emerging systems and technologies, as project demand dictates, • This position has been identified as requiring an additional client background check. Preferred Experience: • Previous field installation and testing experience, • Manufacturer certifications, • BICSI Registered Communications Distribution Designer (RCDD), • Certified Associate in Project Management (CAPM) Abilities • Exposure to computer screens for an extended period of time., • Sitting for extended periods of time., • Reach by extending hands or arms in any direction., • Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard., • Listen to and understand information and ideas presented through spoken words and sentences., • Communicate information and ideas in speaking so others will understand., • Read and understand information and ideas presented in writing., • Apply general rules to specific problems to produce answers that make sense., • Identify and understand the speech of another person.

Job DescriptionFor almost 30 years, PrestigePEO has partnered with brokers and business owners to deliver comprehensive workforce solutions that simplify HR, control costs, and support employee success. As a full-service Professional Employer Organization (PEO), we provide integrated HR services, employee benefits, payroll administration, workers' compensation, compliance guidance, retirement solutions, and advanced HR technology through our co-employment model. This approach gives businesses access to large group purchasing power, experienced HR expertise, and scalable infrastructure typically reserved for larger organizations. Working alongside broker partners, PrestigePEO helps businesses build stronger teams, remain compliant in complex regulatory environments, and focus on sustainable growth. The Benefits Process & Training Specialist supports the Benefits Department by enhancing operational efficiency, strengthening process documentation, and ensuring consistent, high-quality service delivery across the Benefits department. This role is responsible for identifying, documenting and optimizing workflows, developing and maintaining SOPs and training materials, and supporting compliance and audit readiness. Serving as a key partner to Benefits leadership, this position ensures that all processes are accurate, standardized, and aligned with organizational goals while assisting with new-hire onboarding and maintaining centralized knowledge resources.Process Optimization & Continuous Improvement • Partner with the Director/VP of Benefits to identify operational gaps, inefficiencies, bottlenecks, risks, data integrity issues, and opportunities for standardization, automation, and workflow streamlining., • Provide continual review of existing benefits process documentation and workflows to assess accuracy, efficiency, and alignment with industry best practices., • Assist with internal/external audits, data requests, and cross-functional projects assigned by the Director/VP of Benefits., • Maintain structured logs of findings, recommendations, and process improvement requests to support informed leadership decision-making., • Support the design and development of new or improved workflows and submit recommendations for review/approval by the Director of Benefits., • Maintain strict confidentiality of all employee, organizational, and process-related information until formally approved for release.Training & SOP Management, • Create, maintain and communicate comprehensive process documentation, SOPs, and training materials for both existing processes and newly developed workflows, distributing updates only after leadership approval., • Draft clear, user-friendly documentation for new tools, system enhancements, and process changes to support employee adoption and communicate when approved., • Ensure all training materials, SOPs, and process documents are current, version-controlled, and centrally stored for easy access., • Collaborate with Benefits leadership and SMEs to validate accuracy of content and ensure alignment with organizational standards., • Partner with Benefits leadership to develop, refine, and maintain SOPs, workflows, and reference guides, ensuring all updates are tested and approved by the Director of Benefits before implementation., • Serve as a liaison for new-hire onboarding, introducing employees to the Prestige LMS, reviewing required training, and guiding them through course access and completion., • Serve as the primary liaison to the outsourcing team, ensuring alignment with processing requirements and adherence to SOPs; document and update SOPs as needed., • Use the established training curriculum to create and manage tailored onboarding agendas, ensuring required courses are scheduled, tracked, and completed on time., • Maintain organized, centralized storage of departmental knowledge, SOPs, and workflows for team and cross-functional use., • Perform additional duties and special projects assigned in support of the Benefits department and organizational goalsCompliance & Benefits Service Excellence, • Support audits, compliance reviews, and regulatory documentation as needed., • Document benefits processes, workflows, and procedural timelines to ensure all information is accurate, up-to-date, and stored in a centralized, audit-ready location.Qualifications, • 3+ years of experience in benefits administration, process improvement, or operations management; PEO or HR services experience preferred., • Strong understanding of benefits compliance requirements and eligibility rules., • Demonstrated experience creating SOPs, training materials, and process documentation., • High proficiency in Microsoft Excel and experience with HRIS, CRM, or benefits platforms (e.g., PrismHR, Salesforce, ADP)., • Exceptional attention to detail with a commitment to data accuracy and workflow efficiency., • Strong communication, organizational, and project management skills with the ability to manage multiple priorities.Core Competencies, • Process-Oriented Thinking, • Problem Solving & Critical Thinking, • Collaboration & Teamwork, • Accountability & Follow-Through, • Adaptability to Change, • Quality Focused This role is hybrid - 3 days in the office Only one role is being hired; however, the job posting appears in multiple states where the company recruits Powered by JazzHR ESsJz4ksTV

Job Description About Company: At Creative Sign Designs, we believe that signage is about creating experiences that bring brands to life in physical spaces. As your end-to-end partner, we combine creative vision with technical precision to transform environments through thoughtfully designed and expertly crafted signage and customized pricing solutions tailored to your budget. Our approach bridges the gap between pure design firms and fabrication specialists, offering you a streamlined experience and a dedicated partner who truly understands the art and complexity of environmental design. With three specialized divisions working in harmony, we deliver innovative solutions while ensuring seamless execution at every stage. Founded in 1986 Creative Sign Designs was founded in 1986 and has since grown to be the leader in custom interior and exterior signage. Creative Sign Designs’ commitment to delivering top-quality unique signage solutions is evident in every project completed from the initial design process through the final installation. The experts at Creative Sign Designs enjoy working in a challenging environment next to other industry professionals that share the same passion for quality and creativity. The facilities at Creative provide the space and technology for even the most advanced projects to be completed to project specifications and on-schedule. Each part of Creative Sign Designs’ story is important and contributes to today’s successes. Discover Creative Sign Design’s story for yourself and learn what makes Creative the trustworthy solution that clients continue to return to over and over again. About the Role: The Production Specialist plays a critical role in ensuring the efficient and high-quality operation of manufacturing processes within the production environment. This position is responsible for managing and optimizing the use of production equipment, including offset printing and laser machinery, to meet production schedules and quality standards. The specialist will oversee the calibration and maintenance of tooling and printing presses to minimize downtime and maximize output. By closely monitoring the production process, the role ensures that all products meet stringent specifications and customer requirements. Ultimately, the Production Specialist contributes to the seamless flow of manufacturing operations, supporting the company’s commitment to excellence and timely delivery. Minimum Qualifications: • High school diploma or equivalent required; technical or vocational training in manufacturing or related field preferred., • Proven experience working with production equipment, specifically offset printing and printing press machinery., • Strong understanding of production processes and scheduling within a manufacturing environment., • Ability to perform equipment calibration and tooling adjustments accurately., • Familiarity with safety protocols and quality standards in manufacturing settings. Preferred Qualifications: • Associate degree or higher in manufacturing technology, industrial engineering, or a related discipline., • Experience with laser production machinery and engraving machinery, • Knowledge of lean manufacturing principles and continuous improvement methodologies., • Certification in equipment maintenance or calibration techniques., • Proficiency with production management software and data tracking tools. Responsibilities: • Operate and maintain production machinery such as offset printing presses and laser equipment to ensure consistent product quality., • Monitor and adjust production schedules to meet daily and weekly manufacturing targets while maintaining efficiency., • Perform routine calibration and tooling adjustments on production equipment to uphold precision and reduce waste., • Collaborate with maintenance teams to troubleshoot and resolve equipment malfunctions promptly., • Document production activities, including machine settings, calibration records, and quality control data, to support continuous improvement initiatives. Skills: The required skills such as operating production equipment and managing the production process are essential for daily tasks like running and adjusting laser and engraving machinery to meet production goals. Calibration and tooling skills ensure that machinery operates within precise tolerances, directly impacting product quality and reducing waste. Understanding the production schedule allows the specialist to prioritize tasks and coordinate with other departments to maintain workflow efficiency. Preferred skills like knowledge of lean manufacturing and proficiency with production software enhance the ability to identify process improvements and streamline operations. Together, these skills enable the Production Specialist to maintain high standards of manufacturing excellence and contribute to continuous operational improvements.

Job DescriptionDescriptionJoin Our Team as a PIMS Implementation Specialist – Tampa, FL (Hybrid) The PIMS Implementation Specialist supports the daily management, optimization, and implementation of Practice Information Management Systems across our veterinary hospitals. Reporting to the Director of PIMS, this role connects hospital teams, technology partners, vendors, and the broader PIMS strategy. The ideal candidate has veterinary field experience, understands hospital operations, and can independently manage support needs and implementation projects. This hands-on role requires strong problem solving, communication, training, and project coordination skills. Key Responsibilities • Manage daily PIMS requests and troubleshoot system, configuration, workflow, integration, and user issues., • Serve as a resource for hospital teams and coordinate issue resolution with vendors and AVG., • Partner with AVG Operations and streamline configurations, workflows, standards, and processes across hospitals., • Support system updates, testing, configuration changes, and new functionality., • Identify recurring issues, recommend improvements, and escalate significant concerns to the Director of PIMS., • Maintain implementation plans, timelines, task lists, readiness requirements, risks, and status updates., • Assist with hospital setup, system configuration, user access, provider setup, and integration requirements., • Coordinate data mapping, cleansing, migration, testing, and validation against source systems and approved reports., • Document discrepancies, corrective actions, testing results, approvals, and unresolved risks., • Coordinate training, confirm hospital readiness, provide support during go live, and track issues through resolution., • Support third party laboratory, pharmacy, diagnostic, communication, marketing, loyalty, and reporting integrations., • Coordinate integration setup, testing, validation, documentation, and issue resolution with vendors and internal teams., • Validate converted data for completeness, accuracy, accessibility, and consistency with approved source records., • Assist with clinical, operational, and financial reporting and investigate variances following system changes., • Maintain clear validation records that support consistent execution and audit readiness., • Partner with the Director of PIMS to evaluate hospital workflows and identify opportunities to improve efficiency through technology., • Ensure configurations support scheduling, medical records, estimates, invoicing, treatment plans, pharmacy, inventory, diagnostics, provider setup, client communications, and reporting., • Help standardize workflows, item setup, inventory processes, pricing structures, and chargemaster practices where applicable., • Develop and maintain standard operating procedures, job aids, workflows, training resources, and implementation records., • Train hospital leaders and team members and translate technical concepts into clear, practical instructions., • Collaborate with hospital leadership, veterinary teams, Information Technology, vendors, and corporate departments., • Communicate progress, decisions, risks, and outstanding items while keeping assigned work on schedule., • Serve as a liaison between hospital users and technical teams and take ownership through resolution. Skills, Knowledge & Expertise • Ability to travel up to 80 percent of the time for hospital implementations, training, workflow assessments, go live support, and stabilization activities., • Travel may include overnight stays and may vary based on project schedules and hospital needs., • Previous veterinary field experience and a strong understanding of veterinary hospital workflows., • Experience using and supporting a veterinary Practice Information Management System., • Experience implementing, administering, configuring, or optimizing technology in a veterinary environment., • Strong troubleshooting, problem solving, organization, communication, and project coordination skills., • Ability to manage multiple priorities, learn technology quickly, work independently, and take ownership., • Ability to collaborate effectively with hospital teams, leadership, vendors, and technical partners., • Ability to meet the travel requirements of the position., • Experience implementing or converting veterinary hospitals to a new PIMS in a multi site organization., • Experience with Vetspire, Cornerstone, Avimark, Impromed, ezyVet, Pulse, or similar veterinary software., • Experience with data migration, mapping, cleansing, integration setup, testing, validation, or conversion auditing., • Experience creating standard operating procedures, training materials, reporting processes, and standardized workflows., • Experience with veterinary inventory, item setup, chargemaster maintenance, or pricing structures., • Previous experience as a veterinary technician, practice manager, veterinary trainer, PIMS administrator, or similar role is a plus. Job BenefitsHere’s what you can expect at AVG: • Competitive salary, • Flexible work schedules to support work-life balance, • Comprehensive group insurance including medical, dental, and vision, • Paid Family Leave and Paid Parental Leave (including maternity & paternity), • Paid Time Off, • One Life Balance Day for added flexibility, • Pet Discounts to keep your furry family members covered, • Retirement Savings Plan with employer match to help build your future, • Employee Assistance Program (EAP) for mental health and wellbeing support, • Career development resources may include:, • Learning and development programs, • Tuition reimbursement, • A vibrant, inclusive culture At AVG, you’re more than an employee, you are part of a community that values your whole self. We’re here to help you grow, thrive, and feel supported every step of the way. If you’re passionate about payroll, thrive in a collaborative environment, and are ready to make a difference - we’d love to hear from you.

Job Description Learning & Development Specialist Location: Tampa, Florida Organization: Tampa Family Health Centers Schedule: Full-Time About Tampa Family Health Centers At Tampa Family Health Centers, healthcare is more than a service; it is our mission. As a Federally Qualified Health Center, we provide high-quality, compassionate, and accessible healthcare to diverse communities throughout Hillsborough County. Joining TFHC means becoming part of a collaborative, mission-driven organization where employees are supported in developing their skills and making a meaningful difference in the communities they serve. Position Summary Tampa Family Health Centers is seeking a creative, organized Learning & Development Specialist to design, coordinate, deliver, and evaluate employee learning experiences that support onboarding, professional development, and workforce readiness. Reporting to the Director of Learning & Development, this position creates engaging instructional materials, facilitates approved training, supports learning management system administration, and uses training data to evaluate learning outcomes and recommend improvements. The Specialist manages assigned work independently within established standards and priorities. New or materially revised curricula, learning materials, and assessments are subject to review and approval by the Director and appropriate subject matter experts. The Director retains responsibility for learning strategy, organizational training priorities, and competency standards. Essential Responsibilities • Develop instructor-led, virtual, blended, and self-paced learning materials using adult learning principles and instructional design approaches such as ADDIE., • Create presentations, facilitator guides, participant workbooks, training manuals, job aids, eLearning modules, training videos, and scenario-based exercises., • Use Canva, Microsoft PowerPoint, and approved authoring tools to produce accessible, brand-consistent learning resources., • Translate approved policies, standard operating procedures, and workflows into practical instruction and role-specific learning resources., • Develop measurable learning objectives, knowledge checks, skills assessments, and competency checklists for review and approval., • Manage assigned content-development projects from initial requirements through drafting, stakeholder review, revision, and approved delivery., • Facilitate approved new-hire orientation, role-specific, compliance, refresher, and professional-development training., • Engage adult learners through demonstrations, discussion, simulations, case studies, practice, and constructive feedback., • Coordinate and support approved 30-, 60-, and 90-day onboarding milestones and role-specific competency development., • Administer approved assessments, document results, support assigned remediation, and escalate significant or recurring competency concerns., • Partner with supervisors and subject matter experts to reinforce learning and consistent operational practices., • Evaluate training effectiveness using learner feedback, pre- and post-training assessments, competency results, completion rates, and appropriate workplace performance indicators., • Use Microsoft Excel to maintain training trackers, analyze learning data, and prepare charts, pivot tables, dashboards, and reports for Director review., • Recommend improvements to instructional materials and training delivery; implement approved changes., • Maintain assigned learning management system course catalogs, enrollments, assignments, attendance, completion records, and assessment results., • Coordinate training calendars, invitations, locations, virtual platforms, equipment, materials, and participant follow-up., • Maintain accurate training documentation to support applicable organizational, grant, accreditation, and regulatory requirements., • Maintain content inventories, source references, and version histories; distribute only approved, current materials., • Collaborate with Human Resources, operational leaders, clinical stakeholders, and subject matter experts while protecting confidential employee and patient information., • Uphold TFHC policies, learning standards, and expectations for respectful communication, cultural awareness, teamwork, and service. Qualifications • Bachelor’s degree in Human Resources, Organizational Development, Education, Instructional Design, Business Administration, Healthcare Administration, Communications, Adult Education, or a related field required., • Minimum of three years of professional experience in Learning & Development, corporate training, instructional design, organizational development, healthcare education, or a closely related field., • Experience facilitating instructor-led or virtual training and independently developing original training programs, curricula, and materials within established organizational standards., • Demonstrated knowledge of adult learning principles, curriculum development, instructional design, and learning evaluation., • Advanced Microsoft PowerPoint skills and demonstrated hands-on proficiency with Canva., • Intermediate-to-advanced Microsoft Excel skills, including formulas, pivot tables, charts, training trackers, and data analysis., • Proficiency with Microsoft Word, Outlook, and Teams., • Experience using a learning management system and at least one eLearning authoring platform required., • Experience managing instructional development projects through stakeholder review and approved delivery., • Strong written communication, presentation, facilitation, collaboration, organization, and project-management skills., • Ability to manage multiple assignments and deadlines, incorporate feedback, and recognize when Director guidance or approval is needed., • Healthcare, FQHC, community health, or other regulated-industry training experience preferred., • Experience with Articulate Storyline, Articulate Rise, Adobe Captivate, or comparable tools preferred.

Job Description Adel, GA with regular travel to Tampa, FL Southeast Steel Systems is looking for a hands on QA/QC Specialist who enjoys solving problems, improving processes, and making sure quality is built into every part we manufacture. This is not a role where you simply inspect finished products and complete paperwork. You will have the opportunity to help shape how quality is managed across two manufacturing plants, work directly with production and engineering leaders, identify problems before they become costly, and help build a stronger quality culture across the company. If you are detail focused, comfortable on the shop floor, and enjoy taking ownership of your work, this could be a great next step. What You Will Do You will serve as a key quality resource for our Adel, Georgia and Tampa, Florida operations. Your responsibilities will include: • Develop and improve in process and final inspection procedures across both manufacturing facilities., • Inspect plate and I beam fabrication, built up tapered rafters, purlin production, roll formed panels, and other steel building components., • Verify dimensional tolerances, weld quality, coatings, finishes, shop drawings, specifications, and applicable AISC and AWS requirements., • Identify quality issues before products move to the next stage of production or reach the customer., • Own the Nonconformance Report process from identification through final resolution., • Document defects, isolate suspect material, investigate root causes, and work with production, engineering, and plant leadership to prevent repeat issues., • Lead and track Corrective and Preventive Actions through completion., • Help build and manage our vendor quality program., • Review incoming materials, mill certifications, specifications, and other supplier documentation., • Issue and track Supplier Corrective Action Requests when material does not meet expectations., • Help develop supplier scorecards that measure quality, delivery, and overall performance., • Track and report key quality measures including scrap, rework costs, first pass yield, customer complaints, defect trends, supplier performance, and inspection completion., • Prepare clear quality charts, reports, and data for leadership., • Help prepare materials for the company's monthly Management Review using an ISO 9001 style approach., • Present quality trends, corrective actions, audit findings, root cause investigations, and open action items., • Maintain and improve the Quality Management System, including inspection plans, work instructions, checkpoints, calibration records, and quality documentation., • Train supervisors and production employees on quality standards, self inspection, defect prevention, and proper documentation., • Help create a culture where quality belongs to everyone, not just the person performing the final inspection. What We Are Looking For We are looking for someone who can work with limited supervision and take ownership of the quality function. The right candidate will be: • Self motivated and comfortable working as an individual contributor., • Highly organized and able to manage several priorities at once., • Comfortable working directly on a manufacturing floor., • Strong at identifying problems and following them through to resolution., • Able to communicate clearly with production employees, supervisors, engineers, vendors, and company leadership., • Detail focused without losing sight of production goals and customer expectations., • Comfortable reviewing drawings, specifications, measurements, inspection results, and manufacturing documentation., • Willing and able to travel regularly between Adel, Georgia and Tampa, Florida. Experience That Will Help You Succeed Experience in one or more of the following areas is preferred: • Quality assurance or quality control in a manufacturing environment, • Structural steel or metal building manufacturing, • Welding inspection or welded fabrication, • AISC or AWS quality standards, • ISO 9001 or a similar Quality Management System, • Root cause analysis and corrective action, • Supplier quality management, • Blueprint and shop drawing interpretation, • Measurement and inspection tools, • Gauge calibration, • Manufacturing quality reporting and data analysis NetSuite experience is a plus, but it is not required. Why This Role Stands Out This position gives you more than an inspection checklist. You will have the chance to help improve quality processes across two manufacturing locations and work directly with the people making decisions. Your work will influence production, supplier performance, customer satisfaction, training, process improvement, and how Southeast Steel Systems continues to grow. We want someone who sees a quality issue and asks two questions: What caused it? How do we keep it from happening again? If that sounds like how you approach your work, we would like to talk with you. Schedule Monday through Friday 8:00 AM to 5:00 PM Primary location: Adel, Georgia Regular travel to our Tampa, Florida operation is required. Join Southeast Steel Systems At Southeast Steel Systems, we build more than steel buildings. We are building stronger processes, stronger teams, and a company positioned for continued growth. If you want a quality role where your ideas, judgment, and work can make a visible impact, apply today. Physical Requirements • Ability to stand, walk, bend, and climb throughout the workday, • Ability to work in a manufacturing environment with exposure to noise, heat, and fabrication activity, • Ability to lift up to 50 pounds as needed Work Environment • Steel manufacturing and fabrication facility Skills: The required skills are applied daily to monitor and evaluate production quality, ensuring that steel products meet rigorous standards. Analytical skills are essential for interpreting quality data and identifying trends that may indicate potential issues. Communication skills facilitate effective collaboration with production teams and training of staff on quality protocols. Problem-solving abilities are used to develop and implement corrective actions that address root causes of defects. Preferred skills such as Lean Manufacturing and Six Sigma methodologies enhance the ability to drive continuous improvement and optimize production efficiency while maintaining high quality.

Job Description A growing healthcare organization is seeking a detail-oriented Medical Records Specialist to support clinical documentation, patient file management, physician order tracking, and general administrative workflows. This role is ideal for someone who is organized, dependable, comfortable working with confidential records, and able to support a busy home health or hospice care environment. The Medical Records Specialist will help ensure patient records are accurate, complete, timely, and compliant with healthcare documentation standards. Key Responsibilities • Organize, sort, scan, upload, and maintain patient records and clinical documentation, • Ensure patient files are complete, accurate, and updated in a timely manner, • Process physician orders, face-to-face documentation, consents, DNR forms, and other required medical documents, • Send documentation to physicians by fax, mail, or other approved methods, • Track outstanding orders and follow up with physician offices to obtain signatures, • Scan signed orders and completed documentation into patient charts, • Provide clerical support, including filing, copying, typing, faxing, scanning, and document preparation, • Prepare admission packets, orientation materials, new-hire packets, and other administrative documents as needed, • Confirm required admission paperwork and consents are properly completed, • Support communication related to missed visits, drug interactions, hospitalization follow-ups, and discharge follow-up calls as assigned, • Assist scheduling, intake, clinical leadership, and branch leadership with administrative tasks, • Maintain confidentiality and follow HIPAA, privacy, and company compliance standards, • Communicate professionally with patients, families, physicians, vendors, and internal team members, • Support timely documentation and help maintain smooth office operations, • Perform other administrative and medical records duties as assignedRequired Qualifications, • High school diploma or GED required, • Active HIPAA compliance / training credential required, • Strong computer skills and comfort with electronic records, scanning, faxing, and data entry, • Excellent organizational, communication, and interpersonal skills, • Strong attention to detail and accuracy, • Ability to manage multiple deadlines and prioritize work effectively, • Reliable transportation and valid/current auto insurance, if travel is required, • Ability to work under time-sensitive conditions and meet documentation deadlines, • Professional, dependable, and able to maintain strict confidentialityBenefits, • Competitive hourly pay, • Medical, dental, and vision insurance options, • Paid time off and paid holidays, • 401(k) or retirement plan with employer match, • Mileage reimbursement, if applicable, • Tuition reimbursement and certification assistance, • Career growth opportunities and advancement potential, • Additional voluntary benefit options, • Supportive and mission-driven work environmentIdeal Candidate The ideal candidate is highly organized, accurate, and comfortable managing sensitive healthcare records. This person should be able to follow detailed processes, communicate professionally with physicians and internal teams, and help ensure documentation is completed correctly and on time in a patient-centered healthcare environment.

Job Description IT Security Specialist Location : Pontiac, MI (2 days a week on site) Duration: ongoing long term IT Security Specialist Job Description: • Systems Administrator Security Responsible for administering, securing, maintaining, and optimizing enterprise infrastructure across on-premises, virtualized, hybrid, and cloud environments., • Focuses on vulnerability management, remediation, patch compliance, and security across Windows, Linux, VMware, and cloud platforms., • Experience with Tanium or similar tools is a plus. Core Skills: • Security lead for the server/systems administration team, integrated with InfoSec team., • Focus on maintaining security compliance mainly through Crowdstrike Falcon, EDR/SIEM, FileVantage , etc.., • Vulnerability threat detection , analysis, and monitoring. Remediation planning, testing, and deployment., • Triage remediation procedures across multiple departments and managing the teams' efforts., • Implementation and administration of patch management system for all servers., • PCI DSS (up to current 4.0.1) compliance maintenance for servers , including quarterly scan remediation, evidence gathering, and tabletop simulations. • Server builds and server hardening., • PowerShell scripting automation modification and troubleshooting ., • Windows Server OS advanced troubleshooting. And various other system administration duties relating to Active Directory, VMWare/vSphere, Cloud/AWS, and Windows Server ., • Further manage software: Duo, Okta, Tripwire Enterprise and Log Center, BeyondTrust Key Responsibilities: • Infrastructure Security: Administer Windows, Linux, VMware, and cloud infrastructure. Implement security baselines, access controls, and hardening standards., • Vulnerability Management: Identify, prioritize, track, and remediate vulnerabilities across servers, virtual machines, and cloud resources. Validate fixes and coordinate remediation timelines., • Patching: Coordinate OS and infrastructure patching, validate deployments, maintain compliance, and minimize disruption., • Security & Compliance: Assess configurations against security standards, correct weaknesses, and support audits and compliance reporting., • Cloud & Virtualization: Secure and maintain VMware, virtual machines, cloud services, configurations, and access controls across hybrid environments., • Security Tools: Support asset discovery, endpoint management, vulnerability assessment, patching, and remediation using Tanium or similar platforms., • Automation: Develop PowerShell, Bash, or Python scripts and workflows to automate patching, remediation, security validation, and reporting., • Troubleshooting: Resolve infrastructure, configuration, patching, and security issues. Maintain incident and change records in the IT service management system., • Documentation & Collaboration: Document configurations, security standards, patching, and remediation procedures. Work Schedule: County business hours required; flex time optional. Occasional after-hours work for maintenance, patching, and security remediation. Environment: Works in a hybrid enterprise environment spanning on-premises, virtualization, and cloud infrastructure, focusing on vulnerability management, security, hardening, and remediation. Required Experience: • Infrastructure: Windows Server, Linux, troubleshooting, access management, storage, networking, identity, and endpoint systems., • Security: Vulnerability scanning, remediation tracking, patching, risk prioritization, and configuration compliance., • Virtualization/Cloud: VMware vSphere, virtual machines, and cloud platforms., • Tools/Automation: Endpoint management, asset discovery, Tanium or similar tools, PowerShell, Bash, Python, Ansible, and Terraform., • Operations: Incident/change management, documentation, reporting, and cross-team collaboration.

Job Description Senior Systems Administrator Employment Type: Full Time, Senior-level Department: Legal/IT CGS is seeking a Senior Systems Administrator to join our team supporting a wide-ranging technical support initiative for a large Federal agency. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: - This individual will manage the archiving of Relativity databases. To that end they will develop, manage and document a workflow process to identify, archive, and delete materials according to the requisite destruction/deletion policy and in accordance with Division, Department and NARA instruction/policy. - Typically reports to the Contractor IT Manager, to Systems Manager, or to Lead Project Manager. - Consult with COR, Government Case Managers, and trial attorneys as to system requirements and proposed technical approach to IT needs. - Based on information gathered from such consultations, determines system and project requirements. - Based on the definition of system requirements, designs entire system to meet those requirements. - On smaller projects, may perform entire range of technical support, including program validations and testing, etc. - Performs systems evaluations. - Makes presentations of findings, recommendations, and specifications in formal reports and in oral presentations. - Also consults with COR regarding task orders, scheduling of work, personnel assignments, priorities and progress reporting, plans, staffs, schedules and develops cost estimates for work to be performed under task orders. - Reports on contract and task order progress. - Directs and supervises personnel assigned to perform on-task orders, ensuring conformance to work standards and ensuring that the technical design conforms to functional requirements. - Ensures successful completion of work, timeliness of deliverables, and quality control. - Prepares system/technical documentation. - Works under the configuration management plan. - Performs and supervises the technical aspects of the tasks. - Organizes and conducts user training sessions on systems developed. - Prepares training material and training manuals on systems developed. Qualifications: - This person must have significant Relativity experience including the creation of ARM’s (Archive/Restore/Move). - Must be able to create and refine Relativity ARM workflows and standard operating procedures. - Must demonstrate substantial, hands-on, successful experience in actually doing the work on the systems being used, usually at least five years of such experience. Other systems environments will require other specific sets of skills. - Requires broad knowledge of the Government's IT environments, including office automation networks, and PC and server-based databases and applications. - Experience in a litigation support environment is extremely helpful. Excellent oral and written communication skills are required. - Supervisory experience very strongly preferred. - The ability to lead a technical team, and to give it direction, will be very important, as will the demonstrated ability to analyze the attorneys' needs, and to design and implement a whole system solution responsive to those needs. - Undergraduate degree strongly preferred, preferably in the computer science or information management/technology disciplines. - Must be able to obtain a favorably adjudicated Public Trust Clearance. Ideally, you will have: - Relativity Certified Administrator or Relativity Infrastructure Specialist Certificate Our commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our clients’ specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. - Health, Dental, and Vision - Life Insurance - 401k - Flexible Spending Account (Health, Dependent Care, and Commuter) - Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of meaningful government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: info@cgsfederal.com #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description At Ronald McDonald House Tampa Bay, every family stays completely free of charge so they can focus on what matters most - being close to their child during medical care. Making that possible requires a strong and sustainable mix of funding, including charitable support, grants, partnerships, and reimbursement programs. The Reimbursement Specialist plays a critical role in securing and maximizing these essential resources, ensuring eligible services are reimbursed accurately and timely while identifying new opportunities to strengthen revenue. This position is ideal for someone who understands that diligent follow-up, accurate documentation, and successful collections do more than support the bottom line - they help keep our doors open and our services free for every family who needs us. Employment Overview: • Reports to: Senior Accounting Manager, • Classification: Full Time, Salary - Exempt. Part Time Option Available., • Benefits: 100% Employer Covered Medical, Dental, & Life Insurance. Options: Vision, Short Term Disability, and other Voluntary Benefits. 401(k) eligibility after 90 days., • Work Location: Tampa House- Business Office - 35 Columbia Dr, Tampa, FL 33606. Must have the ability to travel to our Tampa/St. Pete locations as needed., • Schedule: 40 hours a week, typically between 9:00am – 5:00pm Monday – Friday, • Pay: $50,000 per year minimum - based on experience Mission Statement: At Ronald McDonald House Tampa Bay, we provide essential services that remove barriers, strengthen families and promote healing when children need healthcare. Organization: Ronald McDonald House Tampa Bay has been working to improve the health and well-being of children and their families since 1980. Our primary program, the Ronald McDonald House, provides a place to stay for families that have children receiving medical treatment at Tampa Bay hospitals and outpatient centers. There are 5 Ronald McDonald Houses in Tampa Bay, 3 located in St. Petersburg and 2 located in Tampa. Position Overview: The Reimbursement Specialist serves as Ronald McDonald House Tampa Bay's primary administrator and subject matter resource for Medicaid and other reimbursement programs. The position maximizes reimbursement revenue by managing eligibility reviews, preauthorization's, submissions, payment tracking, collections, denials, grievances, compliance, documentation, reporting, and process improvement. The role collaborates with healthcare providers, managed care organizations, transportation brokers, state agencies, and Ronald McDonald House chapters throughout Florida to expand reimbursement opportunities and cross-trains on key finance and business functions to support operational continuity. As organizational initiatives grow, this role may expand to encompass commercial and private health insurance reimbursement opportunities. Schedule Flexibility: This position may be structured as either a full-time, benefited role working 40 hours per week or a reduced-schedule, part-time role working 30–35 hours per week. We welcome qualified candidates seeking either arrangement and will determine the final schedule collaboratively based on the selected candidate's availability and organizational needs. The position maintains a consistent Monday–Friday schedule during regular business hours. Medicaid Reimbursement Administration: • Maintain compliance with applicable legal and regulatory requirements for nonprofit finance, including restricted funds and grant tracking aligned with donor intent., • Utilize and maintain organizational financial and administrative systems with accuracy and consistency; identify and escalate system issues or improvement opportunities to leadership., • Perform other related duties as assigned in support of the organization's financial and business operations., • Manage the complete reimbursement lifecycle for Medicaid lodging reimbursement programs., • Review referrals and stays for reimbursement eligibility., • Coordinate preauthorizations, authorization renewals, and required supporting documentation., • Submit accurate and timely reimbursement requests to approved payers and partners., • Monitor reimbursement status, payment activity, outstanding receivables, and aging trends; investigate denied, delayed, underpaid, or missing claims; and coordinate appeals, corrective action, and required follow-up., • Maintain reimbursement dashboards, aging reports, forecasts, complaint and grievance logs, resolution timelines, revenue trend analyses, and other performance reporting needed to identify barriers and support leadership decisions., • Monitor payer requirements and reimbursement process changes. AHCA Complaints, Grievances & Escalation Management: • Monitor unresolved preauthorization and reimbursement requests., • Prepare, submit, document, and track AHCA complaints and grievances., • Maintain supporting evidence and case files for each escalation., • Coordinate communication with AHCA, managed care organizations, transportation brokers, and reimbursement partners. Strategic Revenue Support: • Identify and pursue opportunities to maximize reimbursement revenue, reduce missed or delayed collections, expand participation in additional Medicaid managed care plans, and strengthen other reimbursement or revenue-generating initiatives that support organizational sustainability., • Analyze reimbursement trends and performance data., • Support leadership with reimbursement forecasting, planning, and reporting., • Assist with legislative, advocacy, and strategic initiatives related to Medicaid reimbursement., • Foster productive relationships with hospitals, managed care organizations, transportation brokers, government agencies, and partner organizations. Business Services Support & Operational Redundancy: • Support accounts payable, accounts receivable, cash receipt, vendor, and payment reconciliation activities., • Support financial recordkeeping, documentation management, and data verification., • Develop and maintain reports, dashboards, and performance metrics., • Cross-train on critical finance and operational functions to support business continuity during absences, transitions, or periods of increased workload., • Serve as a resource to internal departments requiring reimbursement, finance, reporting, or administrative support. Compliance & Documentation: • Develop, maintain, and share reimbursement standard operating procedures, forms, workflows, training materials, supporting files, and other process documentation to promote consistent practices within Ronald McDonald House Tampa Bay and across collaborating chapters., • Ensure reimbursement and related finance records are accurate, complete, secure, properly retained, and audit-ready in accordance with payer, state, contractual, and organizational requirements., • Support reimbursement, finance, and compliance audits or reviews., • Train internal stakeholders on reimbursement-related processes and documentation expectations., • Identify recurring p

Job DescriptionJob Summary The Medical Records Specialist is responsible for accurately maintaining, processing, retrieving, and releasing patient medical records in accordance with company policies, HIPAA requirements, and applicable federal and state regulations. This position works closely with patients, referring physician offices, imaging center staff, and other authorized parties to ensure timely and accurate access to medical records, imaging reports, and related documentation. The ideal candidate is highly organized, detail-oriented, comfortable working in a high-volume healthcare environment, and experienced with electronic medical records and medical records management systems. Knowledge of ClearPath or similar medical records software is preferred. Essential Duties and Responsibilities • Process requests for patient medical records, imaging reports, and related documentation accurately and within established turnaround times., • Verify the identity and authorization of individuals requesting protected health information prior to releasing records., • Review medical record requests and authorization forms for completeness and compliance with HIPAA and company requirements., • Retrieve, organize, scan, upload, index, and maintain patient records within applicable electronic systems., • Process requests from patients, physician offices, attorneys, insurance companies, healthcare facilities, and other authorized parties., • Send medical records and imaging reports through approved secure methods, including electronic portals, secure email, fax, or other authorized systems., • Assist with requests for imaging studies, CDs, electronic image transfers, and reports as applicable., • Maintain accurate documentation of record requests, disclosures, and completed transactions., • Monitor outstanding requests and follow up as necessary to ensure timely completion., • Review patient records for accuracy and identify missing or incomplete documentation., • Maintain confidentiality and security of protected health information at all times., • Follow established procedures for responding to subpoenas, legal requests, insurance requests, and other third-party record requests, escalating questions to management when appropriate., • Communicate professionally with patients, physician offices, internal staff, and external organizations regarding the status of medical record requests., • Answer telephone calls and respond to emails related to medical records in a timely and professional manner., • Assist with incoming documents, fax management, document indexing, and electronic filing., • Work collaboratively with clinical, front-office, scheduling, billing, and administrative teams to resolve record-related issues., • Identify and report discrepancies, duplicate records, incorrect patient information, or other documentation concerns., • Follow company policies related to medical record retention, confidentiality, release of information, and document destruction., • Maintain productivity and accuracy standards established by the organization., • Participate in training and remain current on HIPAA, privacy, security, and medical records procedures., • Perform additional administrative or medical records duties as assigned.Qualifications Required • High school diploma or equivalent., • Previous administrative, medical office, medical records, health information management, or related healthcare experience preferred., • Working knowledge of medical terminology., • Ability to maintain confidentiality and handle sensitive patient information appropriately., • Strong computer skills and ability to learn multiple healthcare software platforms., • Strong attention to detail and data-entry accuracy., • Excellent organizational and time-management skills., • Ability to manage multiple priorities and work effectively in a high-volume environment., • Strong written and verbal communication skills., • Professional customer-service skills when interacting with patients, physician offices, and other external parties. Preferred • Previous experience working in a medical records or Health Information Management (HIM) function., • Experience in an outpatient imaging, radiology, physician practice, or other healthcare environment., • Knowledge of ClearPath medical records software or similar medical records, document management, or release-of-information software., • Experience working with Electronic Medical Record (EMR) or Radiology Information System (RIS) platforms., • Experience processing medical records requests and releases of information., • Familiarity with HIPAA Privacy and Security requirements., • Experience with electronic fax, document scanning, indexing, and secure medical record transmission.Knowledge, Skills, and Abilities, • Understanding of patient confidentiality and HIPAA requirements., • Ability to review documentation carefully for completeness and accuracy., • Ability to appropriately handle protected health information (PHI)., • Ability to recognize when a request should be escalated to management or compliance., • Strong problem-solving and follow-through skills., • Ability to work independently while functioning effectively as part of a team., • Ability to communicate professionally with individuals at all levels of the organization., • Ability to prioritize urgent requests while maintaining accuracy., • Dependable attendance and ability to meet established deadlines.Physical Requirements, • Ability to perform computer-based work for extended periods., • Ability to communicate effectively by telephone, email, and in person.

Job Description The Audio Visual (AV) Technician is responsible for the installation, configuration, operation, troubleshooting, and maintenance of professional audiovisual systems supporting Liberty Alliance's internal operations, customer demonstrations, government events, conferences, and field deployments. This position works closely with the Technology Department, Engineering, Software Development, and Program Management teams to deploy and operate professional AV, broadcast, and streaming solutions utilizing BirdDog cameras, NDI workflows, Dante audio, video wall systems, live production switchers, OBS Studio, and enterprise AV over IP technologies. The ideal candidate has experience with professional live production environments, AV networking, broadcast systems, and event technology while possessing strong troubleshooting and customer service skills. POSITION REQUIREMENTS AND ESSENTIAL JOB FUNCTIONS Key Responsibilities Live Event Production • Setup, configure, operate, and tear down professional AV systems for customer demonstrations, conferences, trade shows, and government events., • Operate live productions utilizing BirdDog cameras, NDI workflows, OBS Studio, and professional video switchers., • Configure and manage live video streaming for both internal and external events., • Support executive presentations, customer demonstrations, webinars, and hybrid meetings., • Perform live production support while maintaining high production quality under tight timelines. AV System Installation & Integration • Install, configure, and maintain professional AV systems throughout Liberty Alliance facilities., • Configure BirdDog cameras, BirdDog Play devices, BirdDog VideoWall systems, and NDI workflows., • Install and configure displays, monitors, projectors, LED video walls, televisions, and digital signage., • Install wall-mounted displays, camera systems, microphones, speakers, and rack-mounted equipment., • Perform cable routing, termination, labeling, and testing for Cat5e/Cat6, HDMI, SDI, USB, XLR, and fiber optic cabling., • Assist with conference room AV integrations and Microsoft Teams Room systems. Broadcast & Streaming Systems • Configure and operate OBS Studio for live production and streaming., • Build and manage production scenes, sources, transitions, overlays, and recording profiles., • Configure and troubleshoot NDI Tools including:, • NDI Studio Monitor, • NDI Screen Capture, • NDI Bridge, • NDI Virtual Input, • NDI Router, • Configure BirdDog Central and BirdDog management software., • Operate hardware and software video switchers., • Configure Elgato Stream Deck controllers for automated production workflows., • Troubleshoot latency, synchronization, and network-based video transport issues. Audio Systems • Configure, operate, and troubleshoot professional audio systems., • Configure Dante audio networks using Dante Controller., • Route audio between digital mixers, computers, cameras, and production systems., • Configure microphones, wireless microphone systems, audio interfaces, and speakers., • Troubleshoot audio routing, synchronization, echo, latency, and signal issues., • Perform basic audio mixing during live events. AV Networking • Configure AV over IP systems utilizing NDI and Dante., • Troubleshoot multicast and unicast network traffic., • Configure managed network switches supporting AV deployments., • Understand VLANs, QoS, multicast, IGMP Snooping, and AV network optimization., • Collaborate with the IT Department regarding AV network infrastructure., • Assist in configuring wireless and wired AV devices. Video Wall Systems • Configure and maintain BirdDog VideoWall deployments., • Configure multiple display arrays and video processors., • Troubleshoot display synchronization, scaling, EDID, and signal routing., • Configure video distribution across multiple displays. Technical Support & Troubleshooting • Diagnose and resolve hardware, software, networking, and AV system issues., • Troubleshoot cameras, switchers, audio systems, encoders, decoders, and streaming platforms., • Perform preventative maintenance on AV equipment., • Support internal staff and customers during live productions., • Quickly resolve issues while events are actively in progress. Inventory & Asset Management • Maintain inventory of AV equipment., • Track equipment check-in/check-out., • Label and organize AV hardware., • Coordinate preventative maintenance schedules., • Recommend equipment upgrades and replacements. Documentation Create and maintain: • AV rack elevations, • Cable schedules, • Signal flow diagrams, • Network diagrams, • Equipment inventories, • SOPs, • Event setup guides, • System documentation, • Document production workflows and troubleshooting procedures. Collaboration Work closely with: • Technology Department, • Engineering, • Software Development, • Program Management, • Executive Leadership, • Government Customers, • Support technology demonstrations and engineering evaluations., • Assist with integrating AV systems into software and networking solutions. Required Qualifications: • Associate's degree in Audio Visual Technology, Information Technology, Broadcast Engineering, Communications, or related field (or equivalent experience)., • 3+ years of professional AV, broadcast, or live production experience., • Experience supporting live events, conferences, or broadcast productions., • Strong troubleshooting and organizational skills., • Excellent customer service and communication abilities., • Ability to work independently and as part of a team. Preferred Technical Experience and Knowledge: • BirdDog Cameras, • BirdDog Play, • BirdDog VideoWall, • NDI Tools, • OBS Studio, • Dante Controller, • Dante Virtual Soundcard, • Video Switchers, • Digital Audio Mixers, • Elgato Stream Deck, • Microsoft Teams Rooms, • HDMI Matrix Systems, • SDI Video Systems, • PTZ Cameras, • Streaming Platforms, • AV over IP, • Digital Signage, • LED Video Walls, • AV over IP technologies, • NDI, • Dante, • Video routing, • Audio routing, • TCP/IP networking, • VLANs, • QoS, • IGMP Snooping, • Multicast networking, • HDMI, • SDI, • USB, • XLR, • Fiber optics, • Display technologies, • Digital audio systems, • Live production workflows Desired Skills: • Experience configuring managed network switches., • Familiarity with UniFi networking equipment., • Basic understanding of Windows and macOS administration., • Experience with Microsoft Teams and Teams Rooms., • Familiarity with Adobe Creative Cloud products., • Experience supporting Department of Defense or government events., • Ability to read AV system drawings and signal flow diagrams. Working Conditions / Physical Requirements: • Frequent setup and teardown of professional AV equipment., • Ability to lift up to 50 pounds safely., • Ability to climb ladders and work overhead when installing displays, cameras, and cabling., • Ability to work evenings and occasional weekends to support live events., • Occasional travel to customer sites, conferences, demonstrations, and government events., • Extended periods of standing, walking, bending, and equipment installation. Preferred Certifications: • CTS (Certified Technology Specialist), • CTS-I or CTS-D, • Dante Level 1, 2, or 3 Certification, • BirdDog Certified Professional, • NDI Certified Professional, • AVIXA CTS, • CompTIA Network+, • Microsoft Teams Rooms Certification (preferred)

Job DescriptionRecords Management Specialist II Employment Type: Full-Time, Mid-Level Department: Office Support CGS is seeking an experienced Records Management Specialist to provide administrative support for a large Federal agency initiative. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: - Customer Service Excellence: Demonstrated ability to interact professionally and effectively with a wide range of individuals, providing high-quality support, resolving issues promptly, and maintaining a positive and empathetic approach to service delivery. - Strong Organizational and Time Management Skills: Proven ability to manage records, files, and data systematically and accurately. Strong attention to detail and the ability to prioritize tasks effectively in a fast-paced environment. - Adaptability with Technology: Comfortable working with electronic records systems and adapting quickly to new software or technological processes. A proactive attitude toward learning and implementing digital tools to enhance productivity. - Training and Development Capabilities: Experience delivering training to colleagues or clients, with the ability to develop and write clear, engaging, and comprehensive training materials or instructional content. - Effective Communication: Excellent written and verbal communication skills, especially in documenting procedures, communicating with team members, and supporting end-users or customers. - Team-Oriented with Independent Drive: A collaborative team player who can also work independently, take initiative, and contribute to continuous improvement efforts. Qualifications: - Previous experience in a customer service role, with a strong focus on client satisfaction and support. - Background in records or data management, including organizing, maintaining, and retrieving information efficiently. - Proficiency in using current versions of Microsoft Windows and related applications (e.g., Microsoft Office Suite). - Experience with electronic recordkeeping systems or document management platforms. - Prior experience in training roles, including designing, writing, and facilitating training modules or instructional materials. Ideally, you will also have: - College Degree Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. - Health, Dental, and Vision - Life Insurance - 401k - Flexible Spending Account (Health, Dependent Care, and Commuter) - Paid Time Off and Observance of State/Federal Holidays Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: info@cgsfederal.com #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionInnovative Chemical Products Group (ICP Group) is a leading formulator and manufacturer of specialty coatings, adhesives, and sealants serving the construction and industrial end markets. ICP Group is comprised of leading brands known for innovation, quality, and performance. Founded in 2015 and supported by a lean corporate team, ICP Group has scaled rapidly through organic and acquisition growth into one of the largest coatings, adhesives, and sealants companies in North America. ICP Group is headquartered in Andover, MA and has manufacturing and distribution sites throughout North America, Latin America, UK, Europe and the Asia Pacific region. ICP Group is seeking a Director of ERP/WMS Service Delivery to lead the operational excellence, support, and continuous improvement of our SYSPRO ERP and TransLution WMS platforms. As our ERP and WMS capabilities have expanded across the organization, the teams responsible for implementation, ongoing service delivery, and system integration have evolved into distinct functions. This role is responsible for leading the service delivery and integration organizations, ensuring our business-critical platforms remain stable, optimized, and aligned with operational needs. Reporting to the Chief Information Officer, the Director of ERP/WMS Service Delivery will oversee the teams responsible for day-to-day application support, user adoption, platform performance, integrations, reporting, and continuous improvement initiatives. This leader owns the strategic roadmap for all production environments, ensuring systems are effectively maintained, enhanced, and leveraged to support business growth and operational efficiency. Working closely with the Director of ERP/WMS Applications, who leads implementation and deployment initiatives, this role focuses on maximizing the value of existing solutions through exceptional service delivery, governance, and operational support. Success in this position requires strong partnership, clear accountability, and the ability to balance strategic planning with hands-on leadership of a high-performing team. The ideal candidate is a collaborative technology leader who is passionate about delivering reliable, business-focused solutions. They are comfortable being accountable for system performance, user experience, and operational excellence, while working effectively with peers across a shared technology landscape to drive enterprise-wide success. The ideal candidate will reside in the Tampa, FL or Andover, MA area. In this role you will be responsible for the following: Sole Ownership: Service Delivery and Support • Own end-to-end service delivery for SYSPRO ERP, TransLution WMS, and connected systems once they are live, including incident management, request fulfillment, problem management, and escalation., • Establish and operate service levels, response and resolution targets, and a clear escalation path that the business understands and can rely on., • Drive down open incident volume and recurrence through root cause analysis, permanent fixes, and targeted process or configuration change., • Own the support intake model, including triage, prioritization, and routing between service delivery, implementation, and external partners., • Report service performance to the CIO and business leadership on a regular cadence, using measures the business recognizes. Sole Ownership: Steady State Roadmap and Optimization • Own the steady state roadmap for everything already in production: what is optimized, which modules and capabilities are adopted on live sites, what technical debt is retired, and when live platforms are upgraded. This roadmap is set by this role and does not require the approval of the Director, ERP/WMS Applications., • Own the system improvement and optimization backlog for platforms already in production, prioritizing by business value so that implementation stays focused on projects., • Partner with operations, supply chain, manufacturing, and finance leaders to identify inefficiencies and translate them into prioritized platform improvements., • Ensure changes to the live environment are tested, staged, and released without disruption to daily operations, under the change process and change calendar this role owns., • Track benefit realization on optimization work, so improvements are measured rather than assumed. Sole Ownership: Communication, Documentation, and Enablement • Own proactive communication to the business on the live estate, including planned change notices, outage communication, release notes, and service status., • Build and maintain the documentation estate for live systems, including configuration records, process documentation, run books, and a clear, findable place for corporate information and assets., • Maintain the documentation standard that implementation hands over against, as part of the definition of done the CIO owns, and apply it consistently in the live estate., • Establish a single, obvious route for users to get help, so that no one has to guess where to turn. Decision Rights: Where Applications and Service Delivery Meet • ICP runs two roadmaps on one platform. Each has one owner, and neither owner needs the other's approval. The decisions that genuinely cannot be split are listed below, and each has a single named owner. Where this section and any other part of this document appear to conflict, this section governs., • Implementation roadmap, owned by the Director, ERP/WMS Applications: which companies and sites go live, in what sequence, what data is migrated, and which legacy systems are retired. Service Delivery is consulted and does not approve., • Steady state roadmap, owned by the Director, ERP/WMS Service Delivery: what is optimized on live sites, which capabilities are adopted, what technical debt is retired, and how the live estate is supported. Applications is consulted and does not approve., • Platform version and functional blueprint, held by the Functional Architect and ratified by the CIO: one standard across live and in-flight companies, because they share one configuration. Both directors are consulted. Neither director changes the standard alone., • Change calendar, owned by the Director, ERP/WMS Service Delivery: one integrated schedule that protects the live estate. Go-lives, cutovers, upgrades, and releases are booked into it. Implementation sets its own dates and books them in, rather than scheduling around a calendar it does not control., • Shared specialist resources, agreed between the two directors: run capacity is protected, projects borrow by exception, and the CIO decides where the two cannot agree., • Definition of done, owned by the CIO and agreed once with both directors: the written standard applied at every handover from implementation to service delivery. Neither director holds it over the other, and neither can change it alone., • Working practice for both directors: meet on a standing cadence, at least monthly, to review the two roadmaps against one standard and one calendar, with decisions recorded so both teams work from the same list. Share knowledge openly, work in shared channels, and raise disagreement early rather than storing it. Team Leadership and Capability Building • Lead, coach, and develop the service delivery team, including the Functional Architect, the Technical and Integrations lead, the SYSPRO consultant, and the Master Data Analyst., • Build depth deliberately, so that critical knowledge sits with more than one person and does not depend on any single individual., • Set clear ownership for each functional and technical domain, with named primary and secondary cover., • Bring in-house the work that should be owned internally, and use partners only where the skill is genuinely scarce or specialist., • Own the run-side relationship with SYSPRO, TransLution, and other platform partners, covering support performance and knowledge transfer into the team, with commercial terms held by the CIO and project-side scope held by the Director, ERP/WMS Applications. Training and Adoption • Hold overall accountability for training and adoption across SYSPRO and TransLution, with delivery owned by the Functional Architect and functional leads., • Establish role-based training on live functionality, so the business realizes full value from what is implemented., • Keep the team current on the newer SYSPRO version and on TransLution, reducing reliance on outside help., • Coordinate with implementation so that project training and steady state training are one continuous experience for the user, not two disconnected efforts. Requirements: • Bachelor's degree in Information Systems, Computer Science, Business Administration, or a related field., • 8 or more years in enterprise applications, with at least 3 years leading a service delivery, application support, or ERP operations team., • Direct experience running a live ERP environment in a manufacturing or distribution business. SYSPRO experience is strongly preferred., • Experience operating alongside an active implementation program, balancing run and change priorities., • Working knowledge of ERP and WMS architecture, including modules, workflows, master data, and integration patterns., • Practical command of IT service management disciplines, including incident, problem, change, and release management., • Comfort reading data and reporting well enough to challenge it, including familiarity with SQL and business intelligence tooling., • Understanding of integration technologies, electronic data interchange, and the operational risk that cross-system issues create., • Proven ability to build and lead a team through a period of growth and structural change., • Clear, calm communication with executive stakeholders, particularly during incidents and go-lives., • Demonstrated success working alongside a peer director on a shared platform, respecting another owner's decision rights and resolving disagreement without escalating every difference., • Credibility with plant, warehouse, and finance users, earned by being present and practical rather than remote., • Experience with TransLution WMS or a comparable warehouse management platform, preferred., • Background in chemical, coatings, building products, or a similar regulated manufacturing environment, preferred., • Experience leading a service function across multiple operating companies or sites, preferred., • Exposure to electronic data interchange and to integration-heavy operating environments, preferred.Our compensation is more than a paycheck; it’s an investment in your future. Along with a competitive pay range, we offer a comprehensive benefits package designed to support your financial well-being, and personal health., • Compensation: $150,000.00-$180,000.00 a year. Actual pay is dependent on candidates’ overall skills for the role, • Annual bonus eligible, • Progressive paid time off policy that empowers you to take the time you need to recharge, • 401K Employer contribution plan, with eligibility the first of the month following 90 days of employment, • Excellent health, dental and vision insurance packages to fit your needs, • A values-driven culture with colleagues that rally around People, Accountability, Trust and ExecutionICP Group is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status. Powered by JazzHR 3VPcAvjtvT

Job DescriptionCompany Description About Signode: With over $2B in revenue, 80+ manufacturing facilities across 6 continents and over 9,000 employees worldwide, Signode is a leading manufacturer of a broad spectrum of transit packaging consumables, tools, software, and equipment that optimize end-of-line packaging operations and protect products in transit. Signode brings this extensive product portfolio together under hundreds of trusted brands to offer complete transit packaging solutions to its customers. We produce strap, stretch and protective packaging. We also manufacture packaging tools and equipment used to apply the bulk packaging materials. These commercial packaging products are used to pack, bundle, unitize, protect, and secure goods during warehousing and transit. Our company is a pioneer in the industrial packaging sector with a long history of customer-focused innovations in materials, processes and automation technology that have revolutionized the sector. Headquartered in Tampa, Florida, we are proud to be the Transit Packaging Division of Crown Holdings, Inc. We are excited to go to market as Signode and to share the portfolio of products, services and capabilities that make us the world’s premier end-of-line packaging company. Job Description Benefits: Signode offers a comprehensive benefits package to full-time employees, which includes health, dental, vision, 401k, paid time off, life insurance, wellness perks, and more. Benefits begin the month following the hire date. Salary: The annual salary for this position ranges from $55,000- $70,000 plus Bonus and varies based on specific responsibilities and geographic location. Starting hourly rate within this range will be determined based on the candidate's experience, qualifications, and/or skillset. Summary: The Lead Generation Representative is responsible for converting priority market segments, target accounts, and inbound inquiries into qualified sales leads for the Commercial Sales team. This role serves as the first point of engagement with prospective customers, leveraging research, outbound outreach, and consultative conversations to identify business opportunities, communicate Signode's value proposition, and qualify prospects against established criteria. The Lead Generation Specialist builds and maintains a healthy pipeline of qualified opportunities, and ensures seamless lead routing and handoff to the appropriate seller to support revenue growth and market expansion. Essential Functions Partner with Marketing, Product Management, and Sales Leadership to identify priority market segments, target accounts, and growth opportunities. Conduct detailed prospect, company, and contact research to identify key decision-makers, buying influences, business needs, and potential opportunities. Manage and respond to inbound leads generated through marketing campaigns, website inquiries, trade shows, referrals, and other lead generation channels. Execute high-volume outbound phone, email, and digital outreach campaigns to engage target prospects and generate qualified opportunities. Deliver Signode's initial value proposition and articulate product and service offerings aligned with customer needs and business challenges. Perform first-stage qualification of prospects using established lead qualification criteria, including business fit, opportunity potential, timing, and customer requirements. Identify and validate opportunities within target accounts and priority industry segments. Route qualified leads to the appropriate Business Development or Sales resource based on geography, market segment, product line, strategic account designation, or other established criteria. Maintain accurate prospect, account, activity, and opportunity data within CRM and lead management systems. Provide complete qualification notes, customer intelligence, and relevant opportunity details to ensure a seamless handoff to the assigned seller. Collaborate with Business Development and Sales teams to continuously refine lead qualification standards, outreach strategies, and account targeting methodologies. Track, manage, and report lead generation activities, conversion metrics, pipeline performance, and campaign effectiveness. Develop and maintain an in-depth understanding of Signode's products, services, competitive positioning, and customer value propositions. Research industry trends, competitor activity, and market developments to identify new business opportunities and improve prospecting effectiveness. Support sales teams with customer intelligence, account insights, buying trends, and market information. Utilize CRM, sales engagement, and analytical tools to improve lead generation productivity and effectiveness. Support special projects and strategic initiatives as assigned by sales and revenue leadership. Qualifications Education: Bachelor’s degree in Business Administration or Computer Science / Data Analytics, or Marketing Experience: • 4+ years of business development, customer analytics, sales or related experience B2B lead generation experience Ability to analyze data and sales statistics to forecast and translate results into better solutions Cold calling and outbound prospecting Excellent grasp of brand building and articulation of value propositions Communication and relationship-building skills Advanced working experience with PowerBI Advanced MS Excel, Word, Outlook and PowerPoint Advanced CRM skills, Microsoft D365 preferred Ability to deliver presentations Knowledge of ERP Systems or Sales Management Software is a plus Basic understanding of AI tools and their use in sales environments Note: This is an office-based position, and individuals are expected to be in the office 5 days per week. Functional Success Drivers: These competencies are what we require for an individual to be successful in this role. Goal Setting Results Orientated Team Player Problem Solving Decision Making / Judgement Organizational Agility Additional Information All your information will be kept confidential according to EEO guidelines. The Company does not sponsor for employment-based visas for this position now or in the future. Reasonable Accommodation Statement To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities. Signode is committed to providing equal opportunities to all qualified applicants, including providing reasonable accommodations during our recruiting process. If you need any assistance or accommodation in applying for this position, please contact us at HRRecruiting@Signode.com. The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate. Signode participates in E-Verify and will provide the Department of Homeland Security your Form I-9 information to confirm your authorization to work in the United States. Signode Industrial Group, LLC is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

Job Description Senior Systems Analyst Employment Type: Full Time, Senior-level Department: Information Technology CGS is seeking a Senior Systems Analyst to join our team supporting a wide-ranging technical support initiative for a large Federal agency. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: - Develop, manage, and document a workflow process to identify, archive, and delete materials according to the requisite destruction/deletion policy and in accordance with Division, Department, and NARA instruction/policy. - Typically reports to the Contractor IT Manager, to the Systems Manager, or to the Lead Project Manager. - Consult with COR, Government Case Managers, and trial attorneys as to system requirements and proposed technical approach to IT needs. - Based on information gathered from such consultations, determines system and project requirements. - Based on the definition of system requirements, design the entire system to meet those requirements. - On smaller projects, may perform the entire range of technical support, including program validations and testing, etc. - Performs systems evaluations. - Makes presentations of findings, recommendations, and specifications in formal reports and in oral presentations. - Also consults with COR regarding task orders, scheduling of work, personnel assignments, priorities and progress reporting, plans, staff, schedules, and develops cost estimates for work to be performed under task orders. - Reports on contract and task order progress. - Directs and supervises personnel assigned to perform on-task orders, ensuring conformance to work standards and ensuring that the technical design conforms to functional requirements. - Ensures successful completion of work, timeliness of deliverables, and quality control. - Prepares system/technical documentation. - Works under the configuration management plan. - Performs and supervises the technical aspects of the tasks. - Organizes and conducts user training sessions on systems developed. - Prepares training material and training manuals on systems developed. Qualifications: - Significant Relativity experience including the creation of ARMs (Archive/Restore/Move). - Must be able to create and refine Relativity ARM workflows and standard operating procedures. - Must demonstrate substantial, hands-on, successful experience in actually doing the work on the systems being used, usually at least five years of such experience. - Requires broad knowledge of the Government's IT environments, including office automation networks, and PC and server-based databases and applications. - Experience in a litigation support environment is extremely helpful. - Excellent oral and written communication skills are required. - Supervisory experience is very strongly preferred. - The ability to lead a technical team, and to give it direction, will be very important, as will the demonstrated ability to analyze the attorneys' needs and to design and implement a whole system solution responsive to those needs. Ideally, you will also have: - Relativity Certified Administrator or Relativity Infrastructure Specialist certification is strongly preferred. Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. - Health, Dental, and Vision - Life Insurance - 401k - Flexible Spending Account (Health, Dependent Care, and Commuter) - Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: info@cgsfederal.com #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionInbound Sales Specialist Employment Type: Full-Time Location: Remote Apply here: https://operationsarmy.com/application About the Role We are looking for a motivated, customer-focused Inbound Sales Specialist to join a growing healthcare technology company. This is an opportunity for a sales professional who knows how to turn inbound inquiries into qualified opportunities and wants to develop their skills in consultative selling and closing. This is not a traditional cold-calling role. You will primarily engage with prospects who have already expressed interest, understand their needs, explain relevant solutions, and guide them through the early stages of the sales process. You should be comfortable managing a high volume of leads, conducting sales conversations over the phone and video, and following up consistently to keep opportunities moving. The ideal candidate combines strong communication skills with a competitive mindset, disciplined organization, and a desire to achieve measurable results. You will initially work alongside an existing sales team, qualifying prospects and advancing opportunities. As you gain experience and demonstrate strong performance, you will take on greater responsibility for managing your pipeline and closing customers. What You’ll DoInbound Sales & Lead Qualification • Respond promptly to inbound inquiries and engage prospective customers through phone and video conversations., • Understand prospects’ needs, challenges, and goals through thoughtful questions., • Qualify leads based on their needs, level of interest, and suitability for the company’s services., • Identify customer pain points and determine appropriate next steps., • Explain the company’s offerings and communicate their value clearly., • Prioritize incoming leads and manage a high volume of prospect interactions., • Schedule sales conversations and ensure qualified opportunities are passed to the appropriate team members., • Maintain a positive and professional experience throughout each interaction.Prospect Engagement & Follow-Up, • Follow up consistently with interested prospects to maintain engagement and move opportunities forward., • Re-engage prospects who have not responded or need additional time to make a decision., • Address initial questions, understand concerns, and identify potential objections., • Keep track of conversations, commitments, and follow-up deadlines., • Manage multiple prospects without losing track of important opportunities., • Support the sales team during periods of high inbound lead volume., • Ensure every qualified prospect has a clear next step.CRM & Sales Pipeline Management, • Maintain accurate CRM records, including contact details, call notes, activities, and opportunity status., • Document prospect needs, qualification outcomes, and follow-up plans., • Keep sales information organized and current., • Track sales activities and progress against established performance targets., • Identify opportunities to improve lead response times, follow-up consistency, and conversion rates., • Collaborate with sales colleagues to maintain visibility across the pipeline.Growth Into Sales Closing As you develop product knowledge and demonstrate strong performance, you will have the opportunity to: • Take ownership of qualified sales opportunities., • Conduct discovery calls and sales conversations independently., • Present solutions that address specific customer needs., • Handle objections and guide prospects through purchasing decisions., • Manage your own pipeline and maintain momentum toward closing., • Take increasing responsibility for closing customers against agreed sales targets.What We’re Looking ForMust-Haves, • At least 1–3+ years of experience in inside sales, sales development, business development, or a comparable customer-facing sales role., • Experience handling a high volume of leads, prospect interactions, or sales conversations., • Excellent spoken and written English., • A confident, professional phone presence and strong interpersonal communication skills., • Experience qualifying prospects and identifying customer needs or pain points., • Strong follow-up habits and the ability to manage multiple opportunities simultaneously., • Experience working toward sales quotas, conversion targets, activity metrics, or similar KPIs., • Experience using a CRM to track prospects, sales activities, and follow-ups., • Strong organizational skills and attention to detail., • Ability to learn new products and explain their value to prospective customers., • Self-motivated, coachable, and comfortable working in a fast-paced environment., • Based in the United States and available during U.S. business hours.Strong Plus, • Previous experience in inbound sales or lead qualification., • Experience conducting discovery calls or consultative sales conversations., • Experience advancing opportunities or closing deals., • SaaS or technology-enabled services sales experience., • SMB sales experience., • Healthcare technology sales experience., • Experience managing short sales cycles and high lead volumes., • A track record of meeting or exceeding sales targets. Previous experience in the specific industry is not required. We value strong sales fundamentals, consistent execution, and the ability to learn quickly. Working Style You should enjoy engaging with prospects, asking questions, understanding customer needs, and helping people determine whether a solution is right for them. This role requires someone who understands that speed and consistency matter in inbound sales. You should be comfortable balancing multiple conversations, prioritizing leads, and following through without constant reminders. You should also be motivated by measurable performance and willing to use coaching and feedback to improve. We are looking for someone who takes ownership of their work rather than simply completing assigned calls or tasks. What Success Looks Like Success means responding promptly to inbound inquiries, qualifying prospects accurately, maintaining consistent follow-up, and helping the sales team convert interest into opportunities. As you grow in the role, success will also mean managing a pipeline independently, leading effective sales conversations, handling objections, and closing customers against agreed targets. If you’re organized, persistent, customer-focused, and motivated to grow your sales career, we’d love to hear from you. Apply here: https://operationsarmy.com/application

Job Description Senior Systems Administrator II Employment Type: Full Time, Senior-level Department: Legal/IT CGS is seeking a Senior Systems Administrator to join our team supporting a wide-ranging technical support initiative for a large Federal agency. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: - This individual will manage the archiving of Relativity databases. To that end they will develop, manage and document a workflow process to identify, archive, and delete materials according to the requisite destruction/deletion policy and in accordance with Division, Department and NARA instruction/policy. - Typically reports to the Contractor IT Manager, to Systems Manager, or to Lead Project Manager. - Consult with COR, Government Case Managers, and trial attorneys as to system requirements and proposed technical approach to IT needs. - Based on information gathered from such consultations, determines system and project requirements. - Based on the definition of system requirements, designs entire system to meet those requirements. - On smaller projects, may perform entire range of technical support, including program validations and testing, etc. - Performs systems evaluations. - Makes presentations of findings, recommendations, and specifications in formal reports and in oral presentations. - Also consults with COR regarding task orders, scheduling of work, personnel assignments, priorities and progress reporting, plans, staffs, schedules and develops cost estimates for work to be performed under task orders. - Reports on contract and task order progress. - Directs and supervises personnel assigned to perform on-task orders, ensuring conformance to work standards and ensuring that the technical design conforms to functional requirements. - Ensures successful completion of work, timeliness of deliverables, and quality control. - Prepares system/technical documentation. - Works under the configuration management plan. - Performs and supervises the technical aspects of the tasks. - Organizes and conducts user training sessions on systems developed. - Prepares training material and training manuals on systems developed. Qualifications: - This person must have significant Relativity experience including the creation of ARM’s (Archive/Restore/Move). - Must be able to create and refine Relativity ARM workflows and standard operating procedures. - Must demonstrate substantial, hands-on, successful experience in actually doing the work on the systems being used, usually at least five years of such experience. Other systems environments will require other specific sets of skills. - Requires broad knowledge of the Government's IT environments, including office automation networks, and PC and server-based databases and applications. - Experience in a litigation support environment is extremely helpful. Excellent oral and written communication skills are required. - Supervisory experience very strongly preferred. - The ability to lead a technical team, and to give it direction, will be very important, as will the demonstrated ability to analyze the attorneys' needs, and to design and implement a whole system solution responsive to those needs. - Undergraduate degree strongly preferred, preferably in the computer science or information management/technology disciplines. - Must be able to obtain a favorably adjudicated Public Trust Clearance. Ideally, you will have: - Relativity Certified Administrator or Relativity Infrastructure Specialist Certificate Our commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our clients’ specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. - Health, Dental, and Vision - Life Insurance - 401k - Flexible Spending Account (Health, Dependent Care, and Commuter) - Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of meaningful government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: info@cgsfederal.com #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Senior Paralegal Employment Type: Full-Time Department: Legal CGS is seeking an experienced Senior Litigation Paralegal to join a fast-moving, extremely active in-house government legal team. This position is a key role related to supporting various aspects of the company's litigation portfolio including eDiscovery activities, workflow management, and attorney support. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: - Prepares a variety of technical legal documents that are characteristically complex in format. - Reviews incoming documents and material, considers the nature and the status of the case involved. - Prepares indictments, arrest warrants, summonses, true bills, motions, orders, non-disclosure applications, and orders, stipulations, plea agreements, grand jury and trial subpoenas, and legal memoranda. - Obtains required information from criminal case files, law enforcement agencies, or other sources, to include in legal documents before submitting to the appropriate AUSA for review. - Ensures when preparing recurring legal documents that they conform to local court rules and the rules governing style and format. - Assists attorneys in preparing for trial by independently compiling trial and witness notebooks, preparing and organizing trial exhibits, assembling jury instructions, and compiling witness and exhibit lists. - Coordinates with the victim/witness specialist to ensure adherence to current Departmental guidelines relating to victims’ rights and services responsibilities. - Notifies case agents and appropriate office staff of victim/witness issues. - Using original and online legal resources including Westlaw and/or Lexis/Nexis, verifies legal citations and statutory references contained in legal documents. - Research to confirm that citations are accurate, complete, and consistent with source material. - Proofreads, edits, and revises legal briefs. - Electronically files legal documents with the U.S. District Court using the CM/ECF system. - Develops and organizes tables of contents and indices to briefs in accordance with established format. - Lists cited cases, opinions, and miscellaneous references in briefs. - Composes original correspondence which requires a good working knowledge of legal procedures and specialized terminology - Transmitting proposed orders to the court. - Requesting extensions of time in certain cases. - Advising of actions taken or developments in cases referred by other federal departments and agencies. - Notifying attorneys representing defendants of various issues. - Scans/inputs and links case-related materials into electronic discovery databases and manages those databases. - Uploads/downloads into those discovery databases documents and materials received from local, state, and federal law enforcement partners consisting of investigative and forensic reports, bank records, electronic communication records, and audio and video files provided in varying file formats. - Manages discovery processing and production. - Proficiently bates-stamps and redacts discovery materials using Adobe Acrobat and may employ discovery processing techniques using IPRO Eclipse. - Sends continuing discovery to defense counsel as directed by the assigned AUSA. - Maintains the electronic case files, enters data in the case management system, calendars deadlines using MS Outlook, prepares and files conflict of interest and case opening forms in the electronic case file. Qualifications: - Requires paralegal certificate, or JD, or currently attending an ABA-accredited law school, having completed at least one year of study. - At least two years of litigation paralegal experience is required; trial experience is very helpful. - At least one year of experience in automated litigation support. Requires sound working knowledge of federal and state court systems, legal research procedures, and legal research resources. - Requires excellent written and oral communication skills and thorough knowledge of legal research tools such as LEXIS and Westlaw. - Must have hands-on familiarity with a variety of computer applications, including word processing, databases (such as document review and file management systems), spreadsheets, imaging, and hardware systems. - Role also requires hands-on familiarity with ESI tools and knowledge of eDiscovery procedures and resources. - The ability to consistently deliver the highest quality work under extreme pressure will be very important. Our commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package: - Health, Dental, and Vision - Life Insurance - 401k - Flexible Spending Account (Health, Dependent Care, and Commuter) - Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of meaningful government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: info@cgsfederal.com #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Position Summary The Insurance and Claims Specialist role provides administrative and analytical support for the organization’s insurance programs, claims management and related litigation matters; assists with claims administration and tracking, insurance renewals, litigation administration, reporting, and coordination with internal and external stakeholders to support effective risk management and claims resolution. Essential Job Duties: • Maintain insurance policies, endorsements, certificates, correspondence, and related records to ensure completeness and accuracy,, • Monitor claims activity from initial reporting through final resolution,, • Serve as a liaison and respond to requests from insurance brokers, carriers, third-party administrators, legal counsel, and internal stakeholders,, • Assist with claim investigations, fact gathering and evidence collection,, • Coordinate the collection of information and supporting documentation from internal departments related to claims and litigation matters,, • Maintain litigation tracking systems,, • Review legal invoices and monitor litigation expenses and budgets,, • Coordinate document retention, records management and evidence preservation related to claims and litigation matters,, • Analyze loss trends and claims data to identify opportunities for risk reduction and cost containment,, • Support loss prevention and safety initiatives,, • Assist with the preparation of insurance applications, exposure data, underwriting submissions, audits, and annual policy renewals,, • Coordinate the collection and review of certificates of insurance and other insurance-related documentation,, • Prepare reports and presentations for leadership and board committees regarding insurance, claims, litigation, and loss experience,, • Support strategic planning efforts related to organizational risk and insurance needs,, • May drive for other work-related tasks,, • Assist with special projects and other duties as assigned. Minimum Education, Training and Experience • Bachelor’s degree in Risk Management, Business Administration, Finance, Public Administration, Legal Studies, or related field,, • Minimum two (2) years of experience in insurance administration, claims administration, risk management, legal operations, or a related field,, • Working knowledge of commercial insurance programs, including:, • Workers’ Compensation (required),, • General liability, property, automobile, employment, and professional liability claims (preferred),, • Knowledge of claims handling processes, litigation procedures, and insurance terminology,, • Experience in nonprofit, human services, healthcare, education, youth-serving organization, or other highly regulated environments preferred,, • Multi-state experience preferred,, • Analytical and organizational skills,, • Effective written, verbal and interpersonal communication skills,, • Proficiency in Microsoft Office Suite, (Outlook, Teams, Excel, Word, PowerPoint). What's in it for you? As well as gain an opportunity to make an exceptional difference in kids' lives, AMIkids offers a comprehensive benefits package including: • Growth opportunities – we pride ourselves on developing our leaders from within, • Health Benefits – Medical, Dental, Vision, & Prescription Drug plan options; Health Spending Account, Company paid Life Insurance and AD&D, • PTO & Paid Holidays, • Wellness Benefits – EAP, Health Coaching, Stress Management Programs, etc., • Employer Funded Pension Plan, Voluntary 403(B) Retirement Plan, Student Loan Forgiveness Program, • Pet Insurance, World Travel Assistance, Car Rental discounts, Gym Membership discounts, and more.

Job Description Endurion is a mission integrator built by and for the Special Operations community, providing end-to-end solutions across intelligence, operations, and technology. Founded and led by former Special Operations Forces operators and mission experts, the organization is rooted in firsthand experience with complex operational environments and high-stakes missions. Endurion partners closely with its customers to understand their unique challenges and deliver tailored, mission-focused capabilities. Team members join a culture that values adaptability, operational excellence, and innovation in support of critical national security objectives. Performance Dietitian (PD) Location: MacDill AFB, FL Clearance required: Secret Summary Credentialed registered dietitian providing comprehensive nutritional care to optimize operator health, performance and recovery, including proactive strategies, targeted food and supplement interventions, and fueling programs for individuals and units. Responsibilities • Function as a direct-access provider, evaluating and counseling personnel without a referral., • Provide individual and group nutrition planning, screening, assessment, counseling and documentation based on peer-reviewed evidence., • Conduct individualized nutrition assessments, which may include ordering labs and hydration assessments., • Provide small and large group performance nutrition education., • Develop protocols for performance, readiness, rehabilitation and return to duty., • Advise the chain of command and dining facility/galley food service., • Serve as primary advisor on sports foods, dietary supplements, medical foods and performance-enhancing substances.Qualifications, • MS in nutrition science or related field (preferred), OR BS in nutrition science or related field with 5+ years of paid, full-time sport/performance dietitian experience., • RD/RDN credential from the Commission on Dietetic Registration., • CSSD (Certified Specialist in Sports Dietetics) at hire; may be deferred if all other qualifications are met, then must be earned within 6 months., • Desired, not required: ISAK Level 1 and 2, IOC Diploma in Sport Nutrition, IFNCP.Required Minimum Experience Minimum 3 years as a sport/performance dietitian with collegiate, Olympic, professional, USAF or SOF populations. Additional Requirements • Proficiency with Microsoft Office., • Document all encounters in HPDMS per USSOCOM Directive 10-12., • For embedded field positions, where the task order requires: meet SOF training physical demands (hiking rough terrain, austere environments, aircraft and watercraft) and lift up to 25 kg., • Maintain 100% compliance with local mandatory command training., • Current, full, active, unrestricted U.S. license., • Current BCLS., • Meet DHA-PM 6025.13 credentialing; be eligible for privileges without a supervision plan., • Satisfy BOTH the Appendix 1 minimum experience and the credentialing authority's current-competency standard (separate gates). Endurion complies with all Equal Employment Opportunity (EEO) requirements. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic. Endurion will provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA). If you need assistance or an accommodation due to a disability, please contact us at recruiting@endurion.com. This job description is intended to describe the general nature and level of work performed by employees in this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management retains the discretion to add to or modify the duties of the position at any time. Employment with Endurion is at-will, meaning that either the employee or the employer may terminate the employment relationship at any time, with or without cause or advance notice, provided it does not violate applicable law.

Job Description About Avalon Healthcare Solutions: Avalon Healthcare Solutions is the nation’s leader in diagnostic intelligence, uniquely focused on transforming the role of diagnostic testing across the healthcare ecosystem. Our proprietary Diagnostic Insights Platform delivers evidence-based policies, curated lab networks, and real-time analytics that simplify complex diagnostics, accelerate innovation adoption, and optimize diagnostic investments. Supporting over 30 health plans and 100 million members nationwide, Avalon partners with payers and providers to ensure diagnostic testing is performed appropriately, efficiently, and at the right time. Our flexible solutions span routine and genetic testing management, automated adherence, and end-to-end diagnostics support—driving measurable value, reduced waste, and improved clinical outcomes. With unmatched scientific rigor, deep clinical expertise, and a performance-based model, Avalon is redefining how diagnostics power personalized care and healthcare value. You will be part of a team that shapes a new market and business. Most importantly, you will help Avalon to achieve its mission and improve clinical outcomes and health care affordability for the people we serve. For more information about Avalon, please visit www.avalonhcs.com. Avalon Healthcare Solutions is an Equal Opportunity Employer - Vet/Disability. This position description is subject to change at any time. As determined by the company based upon business needs, an employee in this position may be required to perform duties and take responsibility for work other than as described in this document. About the Clinical Policy & Government Programs Specialist Position: Avalon Healthcare Solutions is seeking a detail-oriented and clinically grounded Clinical Policy & Government Programs Specialist to support the delivery of key regulatory and compliance functions, including NCD/LCD Enforcement Validation, State Medicaid Alignment, and Client Regulatory Advisory Support. This role is critical to ensure our claim-edit configuration remains accurate, timely, and aligned with Medicare and state Medicaid requirements. It is also critical for providing health plan clients with clear, trusted guidance on how our policies and enforcement approaches operate, while respecting the boundary between subject matter expertise and legal advice. The ideal candidate is a licensed Nurse Practitioner with a coding background, strong analytical skills, and a proven track record of interpreting regulatory and coverage policy and translating it into operational impact. Additionally, this individual is expected to demonstrate sound judgment, a strong control mindset, and the ability to build trusted partnerships across Operations, Legal, Configuration, and Clinical teams, helping create an environment of high-integrity performance and continuous improvement. This position is eligible for remote work, but travel to the corporate office in Tampa, Florida or other locations is required. Clinical Policy & Government Programs Specialist – Essential Functions and Responsibilities: NCD/LCD Enforcement & Configuration Validation • Review the monthly NCD/LCD change report and the vendor-supplied extract, and confirm exclusions are accurately reflected in system configuration., • Verify CPT/HCPCS exclusions follow each client's enforcement approach (Cost Savings or CPT Code Match) and MAC jurisdiction rules., • Maintain documented confirmation that configuration updates were completed, stored in the agreed repository., • Escalate discrepancies to Configuration and Operations and track them to resolution. 1. Client-Specific Policy and Delta Reviews • Perform monthly delta reviews for clients that embed NCD/LCD language directly in their policies, and flag required policy updates., • Support monthly transparency deliverables, such as change reports listing codes added or removed with the applicable MAC and CMS NCD/LCD reference., • Compare change reports against each client's applicable code list so clients see only relevant changes. 1. State Medicaid & Regulatory Alignment • Maintain and update State Medicaid grids and the state requirements library., • Review enacted legislation monthly for impact on laboratory policies and operations, and update grids when needed., • Identify potential conflicts between base policies and state Medicaid requirements and support policy reconciliation discussions., • Build out research for new states as they come into scope. 1. Client Support & Advisory • Serve as the primary point person for client regulatory questions (JIRA LPM/ACS tickets), engaging Clinical MD SMEs and Legal/Government Affairs as needed., • Prepare client-friendly, tailored responses that exclude internal-only information., • Support the Government Programs enforcement presentation during sales and implementation and answer GovPro questions during policy reconciliation., • Assess client state mandate requests by reviewing the exact mandate language against the translation document and recommend whether a variance should be considered. 1. Process Improvement & Special Projects • Document SOPs, define ownership, and strengthen controls and monitoring., • Evaluate AI-assisted approaches for research and regulatory review., • Support projects such as building commercial mandates grid or evolving consultative approach to client support. Clinical Policy & Government Programs Specialist – Minimum Qualifications: • Minimum years of relevant work experience: 7 years, • Minimum education: Bachelor of Science in Nursing / Master of Science in Nursing, • Required certification: N/A, • Previous or Active, unrestricted U.S. license as a Nurse Practitioner (NP)., • Professional coding credential (e.g., CPC, CCS, CPC-P) or equivalent experience., • 3+ years of experience in claims editing, payment integrity, coding/auditing, utilization review, or health plan operations., • Working knowledge of CPT, HCPCS, and ICD-10 coding., • Strong understanding of Medicare coverage policy (NCDs, LCDs, MAC jurisdictions) and Medicaid program structure., • Strong research skills, with the ability to read regulatory and legislative text and translate it into operational impact., • Advanced Excel skills (lookups, large data sets, delta/comparison analysis)., • Excellent written and verbal communication, including writing clearly for non-clinical client audiences., • Sound judgment on where advisory support ends and legal advice begins. Clinical Policy & Government Programs Specialist – Preferred Qualifications: • Experience with laboratory services, molecular diagnostics, or genetic testing policy., • Experience with a claim-editing or payment integrity platform., • Direct health plan client-facing experience., • Familiarity with JIRA, SharePoint, and SOP/policy documentation tools., • Experience with SQL or data validation tools., • Prior work in quality assurance or audit functions., • Attention to detail and a strong control mindset., • Comfort with ambiguity and building process where none exists., • Collaboration across Operations, Legal, Product, and Clinical SMEs., • Diplomacy with clients, especially where positions differ.

Job Description POSITION SUMMARY: The Lead Technician is a key leadership role responsible for managing and working alongside a team of technicians to ensure the successful completion of restoration projects. This position involves overseeing the day-to-day operations on job sites, ensuring that all work is conducted safely, efficiently, and to the highest quality standards. The Lead Technician is also responsible for maintaining a professional image, adhering to Standard Operating Procedures (SOPs), and providing excellent customer service. ESSENTIAL FUNCTIONS: • Team Management: Supervise a team of technicians to oversee job projects from start to finish, ensuring that all tasks are completed according to plan and within the designated time frame., • SOP and Safety Compliance: Ensure that your team strictly follows SOPs, maintaining safety, quality, and a professional image on all job sites., • Demolition Execution: Conduct clean, safe, and precise demolition using hand and power tools, ensuring that all work is performed efficiently and with minimal disruption to the property., • Drying Documentation: Document drying progress using state-of-the-art moisture meters, ensuring accurate and thorough records of moisture levels and drying effectiveness., • Client Communication: Communicate with the In-Home Sales Specialist to report additional services needed that were not captured on the initial job ticket, ensuring that all client needs are addressed., • Vehicle Operation: Drive a company vehicle to and from job sites, adhering to all state traffic laws and company policies to ensure the safety of yourself and others on the road., • Compliance Task Completion: Complete all applicable compliance tasks in DASH on a daily basis, ensuring that all work complies with industry standards and company policies., • Attention to Detail: Maintain strong attention to detail to ensure that our customers receive excellent service, with all aspects of the job handled with care and precision. QUALIFICATIONS: • High school diploma or equivalent required, • Valid driver’s license with a clean driving record, • Ability to pass a background check and drug screening, • Strong customer service skills with a desire to help people in difficult situations, • Ability to participate in an on-call rotation, • Strong work ethic with a commitment to learning, continuous improvement, and personal growth, • Positive attitude with a willingness to support others and contribute to a team environment, • Working knowledge or 1–2 years of experience in construction, plumbing, water mitigation, carpentry, or related fields strongly preferred, • IICRC certification is a plus, but not required PHYSICAL REQUIREMENTS: • Ability to lift, carry, and move 50 pounds or more regularly, • Ability to stand, walk, bend, kneel, and crouch for extended periods, • Comfortable working in environments with water, moisture, dust, and debris, • Ability to work in confined spaces and varying temperatures, • Capable of operating tools, equipment, and machinery safely, • Ability to wear personal protective equipment (PPE) as required

Job Description Medical Records Specialist Location: Tampa, Florida Organization: Tampa Family Health Centers (TFHC) About Tampa Family Health Centers Since 1984, Tampa Family Health Centers (TFHC) has been dedicated to providing accessible, high-quality healthcare throughout Tampa. As one of Florida's largest Federally Qualified Health Centers (FQHCs), we continue to grow through innovative healthcare services, advanced technology, and a commitment to improving the health of the communities we serve. At TFHC, our employees are essential to our success. We offer a collaborative environment where teamwork, professional growth, and exceptional patient care are valued. Position Summary We are seeking a detail-oriented Medical Records Specialist to support the accuracy, organization, and confidentiality of patient health records. This position manages electronic medical records (EMR), responds to patient inquiries, processes chart updates, and assists with medical records documentation while ensuring compliance with HIPAA and organizational policies. Essential Responsibilities Respond to medical records inquiries by telephone and email. Maintain accurate patient records, including chart corrections, updates, scanning, and filing. Verify patient information and insurance documentation. Manage EMR tasks and coordinate corrections with system vendors. Schedule medical records-related appointments and process records requests. Assist with medical records coding, organization, and document identification. Coordinate patient data transfers with authorized vendors and third parties. Maintain patient confidentiality and comply with HIPAA and applicable regulations. Collaborate with team members to meet deadlines and support daily operations. Perform additional duties as assigned. Qualifications High school diploma or equivalent required. Minimum six months of training in an allied health field or related healthcare business management program; relevant experience and skills may substitute for academic training. Ability to navigate electronic health records and accurately enter data. Basic proficiency in Microsoft Word, Excel, and Outlook. Strong communication, organizational, and customer service skills. Ability to prioritize responsibilities, maintain confidentiality, and meet deadlines. Benefits & Rewards Tampa Family Health Centers offers a comprehensive benefits package designed to support your health, financial well-being, work-life balance, and long-term career goals. Generous Paid Time Off (PTO) plus personal day 7 paid company holidays Affordable medical insurance with multiple plan options $0 copay for eligible employee medical visits and diagnostic testing at TFHC locations when enrolled in a TFHC medical plan Discounted pharmacy services through TFHC pharmacies when enrolled in a TFHC medical plan Dental insurance with $0 employee-only premium Low-cost vision insurance Employer-paid Basic Life and AD&D insurance Employer-paid Long-Term Disability insurance after eligibility requirements are met Voluntary Short-Term Disability coverage Optional additional Life and AD&D coverage for employees and eligible family members Optional Accident, Critical Illness, and Hospital Indemnity insurance 401(k) retirement plan with employer contribution after eligibility requirements are met Employee Assistance Program (EAP) with confidential counseling and work/life support Student loan refinancing and financial wellness resources Pet insurance Access to benefits support for questions regarding coverage, claims, providers, and plan options Join Our Team Build a rewarding career with Tampa Family Health Centers while supporting the delivery of high-quality patient care. We invite you to apply and become part of our growing healthcare team! Please note that the employee’s initial training schedule may differ from the regular schedule of the position. All new hires, including part-time employees, must be available for up to 40 hours of in-person, on-site training during their first week. Additional mandatory training may continue for approximately two to three weeks, depending on the position and training requirements. Training may take place at a TFHC location other than the employee’s assigned work location This position is fully onsite, Monday through Friday from 8:00 AM–5:00 PM at 302 West Fletcher Avenue, Tampa, Florida 33612.

Job Description *The successful applicant will join a small team of regulatory compliance (RGC) professionals responsible for the development, implementation, monitoring, and management of Seminole’s North American Electric Reliability Corporation (NERC) compliance program. Seminole’s RGC-NERC teams (both O&P and CIP) directly report to a NERC Compliance Manager and indirectly report to the Director of Regulatory Compliance and/or our General Counsel. As detailed below, the open position is seeking CIP Standards experience and/or expertise.* *THIS POSITION MAY BE FILLED AT EITHER A SPECIALIST OR SENIOR SPECIALIST LEVEL DEPENDING ON THE QUALIFICATIONS AND EXPERIENCE OF THE CANDIDATE.* Position Summary Description The position is responsible for the development, implementation, monitoring, and management of Seminole’s North American Electric Reliability Corporation (NERC) compliance program. This role executes specific tasks, prepares or reviews evidence showing compliance with NERC Critical Infrastructure Protection (CIP) Reliability Standards, coordinates compliance activities, and provides guidance to Subject Matter Experts (SMEs). Implements systematic continuous improvements of compliance policies, procedures, training materials, and asset lists. Maintains knowledge of current and future regulatory requirements and assesses their impact on Seminole. Essential Functions • Guides SMEs in the development and implementation of compliance processes and procedures., • Develops internal processes and controls to achieve and sustain compliance with all applicable NERC Reliability Standards, FERC Standards of Conduct, and market manipulation training requirements., • Completes internal activities relating to initiation and implementation of program changes., • Assists in the development and maintenance of relevant training materials for compliance program., • Provides training and direction to personnel in order to maintain an environment of continuous improvement., • Oversees, Coordinates, and/or Manages:, • the non-compliance process to document non-compliance to NERC standards, coordinates the evaluation of each occurrence, and tracks the implementation of corrective action, • regulatory audit preparation activities to include preparation, critique and validation of reliability standard audit worksheets (RSAW's) and periodic updates, • all on and off-site activities for self-certifications, audits, and cyber vulnerability assessments through the collection of documents and evidence and interaction with regulatory personnel, • response and action items required to ensure audit and cyber vulnerability assessment findings, and non-compliance suspense dates and required regulatory submittals are met, • the storage of required NERC compliance documentation and evidence to ensure the material is available and follows BES Cyber System Information requirements, • balloting reviews for new and revised NERC Reliability Standards, • Presents updates to leadership on the status of programs, plans, reports, and related documents., • Establishes and maintains effective relationships with local industry, regional entities and internal stakeholders to allow for effective achievement of business goals and compliance with program requirements., • Monitors NERC Reliability Standards as well as SERC Compliance Monitoring and Enforcement Program (CMEP), to ensure Seminole remains in compliance with regulatory requirements., • Participates in the NERC Standards Development Process as necessary to ensure Seminole’s interests are addressed when existing standards are revised, or new standards are proposed., • Reviews correspondence from NERC, SERC, and industry groups to gain understanding of compliance program and appropriate electric utility industry regulatory requirements., • Performs other duties as applicable to the position or as assigned, • NERC Compliance: Performs NERC Compliance Program roles if/as designated in Seminole's Standard Ownership Matrix (SOM) including ongoing evidence retention in "audit-ready" form. You should also be familiar with Seminole's Enterprise Internal Compliance Program (ENT-GCD-RGC-EP-054) to further your understanding of Seminole's compliance program and your duties and responsibilities in the SOM. Qualifications and Education Requirements Bachelor's degree in Computer or Information Sciences, Cyber Security, Electrical Engineering, Mechanical Engineering, Business Administration or Process Management, Auditing, or Risk Management. Alternative degrees in combination with specialized experience and/or certifications may be considered. Desire four (4) - six (6) years' experience in two of the following: • NERC CIP Compliance, • Information Technology (IT), Cyber Security or comparable experience with emphasis on technical and security domains, • Auditing or Risk Management, • Electric Utilities experience subject to NERC Standards Core Competencies: Adaptable, Collaborative, Conscientious, Critical-Thinking, Outcome-Driven and Professional Technical Competencies/Skills: • Demonstrated experience of sufficient knowledge of:, • NERC CIP Reliability Standards, • auditing procedures and risk management, • change management, incident reporting and response planning, • developing, implementing, and maintaining processes, procedures, and evidence, • business continuity processes and disaster recovery, • basic enterprise cyber security principles, • system operator protocols, • Transmission, Generation, Distribution, or Energy Management Systems, • Proficiency with Microsoft Office applications Soft Competencies/Skills: • Effective verbal/nonverbal, listening and written communications, • Proficient writing and presentation skills, • Ability to:, • multitask and manage multiple priorities to meet multiple deadlines, • direct program work and lead cross-functional team efforts as necessary, • direct compliance teamwork during absence of Regulatory Compliance Management, • interpret data and produce informative reports, • initiate projects as required, • Be self-directed, originate new ideas, and able to present methods to others Physical Requirements Must be able to follow established protective measures including wearing required personal protective equipment (PPE). Must have a valid driver’s license and be able to maintain an acceptable motor vehicle report. Must be able to lift 25 pounds if needed. Working Conditions Some travel and work outside of normal business hours. While working in certain areas of the plant there is the potential for exposure to hazards typical of an industrial working environment. Disclaimer - Management may modify this job description at any time and may require the performance of additional duties, or modification of physical requirements, with or without advance notice.”

Job Description Automated Litigation Support Lab Manager Employment Type: Full-Time, Experienced Department: Finance As a CGS ALS Lab Manager, you will leverage industry knowledge, and market research, and have wide-ranging experiences across operating systems and coding languages. You will serve as the lead manager responsible for the delivery of lab data processing services and be responsible for ensuring that incoming productions are made pursuant to the applicable ESI specifications and providing the case attorney with detailed notice of deficiencies. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: - Serves as the lead manager responsible for delivery of lab data processing services. - Primarily ensures timely and accurate completion of tasks. Performs analysis, development and implementation of processing approaches for electronic files and related services pursuant to applicable ESI specifications. - Consults with attorneys and support staff on best practices for conforming to ESI specifications and, as required, participates in teleconferences with co-counsel, client agencies, and opposing counsel upon attorney request. - Responsible for ensuring that incoming productions are made pursuant to the applicable ESI specifications and when deficiencies are found, provides case attorney with detailed notice of deficiencies. - Responsible for keeping the client informed on activities in the Lab, e.g. deadlines, technical challenges, and availability of resources to complete work. - Responsible for webhosting support for unsupported cases managed by the lab. - Manages a team of eDiscovery professionals situated in a client-site eDiscovery laboratory, including: scheduling, requirements assessments, assigning work and ensuring deadlines are met, creating progress reports, and Quality Control (QC) of deliverables. - Advises client attorneys, paralegals, and case managers on all phases of the Electronic Discovery Reference Model (EDRM); especially: Data Collection, Processing, Hosting, Review, Analytics, and Production. Qualifications: - Extensive Relativity experience required. - Relativity certifications including Relativity Certified Administrator (RCA) and/or Relativity Analytics Specialist strongly preferred. - At least eight years of experience performing eDiscovery roles including but not limited to electronic files processing (EFP), image and data file conversion, data culling using review tools, quality assurance, database loads and retrieval, and data analysis and review. - At least five years of experience at the management/supervisory level. - Requires thorough knowledge of the litigation discovery process, and the EDRM workflow. - Working knowledge and certifications of document review software such as iConect, Relativity, Venio or similar tools. - Undergraduate degree required, preferably in computer science or related field. Only the Contracting Officer can approve a waiver of the degree requirement. Ideally, you will also have: - Experience with litigation support tools such as LAW, IPRO, Concordance, MS Office Suite, and LiveNote highly valued. Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. - Health, Dental, and Vision - Life Insurance - 401k - Flexible Spending Account (Health, Dependent Care, and Commuter) - Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: info@cgsfederal.com #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Avalon Healthcare Solutions: Avalon Healthcare Solutions is the nation’s leader in diagnostic intelligence, uniquely focused on transforming the role of diagnostic testing across the healthcare ecosystem. Our proprietary Diagnostic Insights Platform delivers evidence-based policies, curated lab networks, and real-time analytics that simplify complex diagnostics, accelerate innovation adoption, and optimize diagnostic investments. Supporting over 30 health plans and 100 million members nationwide, Avalon partners with payers and providers to ensure diagnostic testing is performed appropriately, efficiently, and at the right time. Our flexible solutions span routine and genetic testing management, automated adherence, and end-to-end diagnostics support—driving measurable value, reduced waste, and improved clinical outcomes. With unmatched scientific rigor, deep clinical expertise, and a performance-based model, Avalon is redefining how diagnostics power personalized care and healthcare value. You will be part of a team that shapes a new market and business. Most importantly, you will help Avalon to achieve its mission and improve clinical outcomes and health care affordability for the people we serve. For more information about Avalon, please visit https://www.avalonhcs.com. Avalon Healthcare Solutions is an Equal Opportunity Employer - Vet/Disability. This position description is subject to change at any time. As determined by the company based upon business needs, an employee in this position may be required to perform duties and take responsibility for work other than as described in this document. About the Policy and Publication Specialist: The Policy and Publication Specialist team member is part of the Policy Operations and Enforcement Team reporting directly to the Policy and Publication Manager. The Policy and Publication Specialist is responsible for managing the distribution and publication of medical policies, including formatting, editing, and ensuring accuracy and clarity of information by collaborating with internal stakeholders to align Policy Operations and Enforcement updates with client medical policy requirements. Policy and Publication Specialist – Essential Functions and Responsibilities: • Collaborate with internal stakeholders supporting quarterly medical policy maintenance activities., • Edit and proofread revised client medical policies to ensure accuracy and consistency of prior/current client policy language/decisions., • Communicate medical policy updates clearly to clients and respond to inquiries regarding medical policy interpretation and implementation., • Manage the publication process, including uploading content to online platforms., • Collaborate with cross-functional teams to align client decisions with coding, translation and configurational requirements., • Collaborate with other departments to proactively seek client medical policy decisions., • Collaborate with the Implementation Team by facilitating medical policy reconciliation meetings with new clients. Traveling to client location required., • Remote workers are required to travel to Avalon’s Tampa office for quarterly in-person meetings when scheduled., • Engagement in the creation and transition of the IT ticketing system to support transitioning workflow., • Maintain and update data resources to ensure accurate and reliable reporting. Policy and Publication Specialist – Minimum Qualifications: • At least 3 years of experience developing and managing business requirements throughout a project lifecycle., • Experience in or knowledge of the health care business and customer service., • Intermediate knowledge of Microsoft Excel and Access., • Experience with use case testing., • 1 - 2 years’ experience in reporting, with a preference for intermediate knowledge of SQL, • Knowledge of one or more of the following areas of health plan operations - configuration, utilization, claims processing, and/or reimbursement., • Proven analytical and project management skills, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements., • Facilitation skills that include workgroup leadership, problem resolution across multiple groups, etc., • Willingness to work in various capacities and to learn new skill sets. Policy and Publication Specialist – Preferred Qualifications: • Experience creating/revising policies, standard operating procedures and/or guidelines within a managed care organization or similar health care environment., • Understand and experience working with CPT codes and diagnosis codes., • Understand process improvement principles., • Outstanding written and verbal communication skills., • Proficient computer skills (Excel, Word, Power Point, Jira, PDF creation)., • Strong organization skills and ability to prioritize and manage multiple projects., • Flexible and ability to learn new technologies., • Ability to interact effectively with counterparts and assigned clients., • Ability to interpret and synthesize complex healthcare literature and clinical information. PM18 PI8a13fb8e8f86-37820-41989753

About Avalon Healthcare Solutions: Avalon Healthcare Solutions is the nation’s leader in diagnostic intelligence, uniquely focused on transforming the role of diagnostic testing across the healthcare ecosystem. Our proprietary Diagnostic Insights Platform delivers evidence-based policies, curated lab networks, and real-time analytics that simplify complex diagnostics, accelerate innovation adoption, and optimize diagnostic investments. Supporting over 30 health plans and 100 million members nationwide, Avalon partners with payers and providers to ensure diagnostic testing is performed appropriately, efficiently, and at the right time. Our flexible solutions span routine and genetic testing management, automated adherence, and end-to-end diagnostics support—driving measurable value, reduced waste, and improved clinical outcomes. With unmatched scientific rigor, deep clinical expertise, and a performance-based model, Avalon is redefining how diagnostics power personalized care and healthcare value. You will be part of a team that shapes a new market and business. Most importantly, you will help Avalon to achieve its mission and improve clinical outcomes and health care affordability for the people we serve. For more information about Avalon, please visit www.avalonhcs.com. Avalon Healthcare Solutions is an Equal Opportunity Employer - Vet/Disability. This position description is subject to change at any time. As determined by the company based upon business needs, an employee in this position may be required to perform duties and take responsibility for work other than as described in this document. About the Quality Improvement Specialist: The Quality Improvement Specialist facilitates the establishment of QI activities and methods of measurement that are prioritized to organizational priorities. This position collaborates with various functional areas to understand and alleviate obstacles as needed and monitors for successful performance via the Quality Improvement Committee. This position is eligible for remote work, but quarterly travel will be required to Avalon's corporate office located in Tampa, Florida. Quality Improvement Specialist – Essential Functions and Responsibilities: Manage and monitor quality auditing that may be undertaken by Avalon, to include receipt and analysis of claims data, development of improvement recommendations, implementation of plan, and evaluation for desired result.Perform quality auding based on data analytics reporting on claims data with a keen eye for inconsistent results. Complete work on a monthly and quarterly cadence to deliver quality auditing findings and recommendations. Collaborates with Medical Policy, Configuration, Policy and Enforcement, Coding and Translation departments to accurately reflect medical and claims payment policies. Monitor required QI Work Plan metric trends, identify variation, convene functional area or cross-functional teams as needed to conduct root cause analysis and institute meaningful action to achieve defined performance goals.Establish annual QI Work Plan which defines quality improvement priorities from both an activity and metric standpoint; update to insert data and information as received; conduct annual evaluation.Set agenda/create Quality Improvement Committee meeting materials to drive desired meeting outcomes and ensure proper recording of committee activities.Perform various department functions and processes, such as those associated with client health plan delegation oversight, internal auditing functions, and annual QI/UM operational policy review and revision.Other duties as assigned by Manager. Quality Improvement Specialist – Minimum Qualifications: 3-5 years of Health Care Quality Improvement experience in a managed care or health care services vendor relationship setting.Bachelor’s degree or equivalent experienceCertified Billing and Coder: CPC (Certified Professional Coder) and/or CCS (Certified Coder Specialist), CPMA (Certified Professional Medical Auditor)Working knowledge of Medical Policies and medical coding.Strong knowledge of Health Plan claims, medical billing, and medical codingExpert proficiency in written and oral communication skills required.Expert proficiency in computer skills including Microsoft Office Suite products (Excel a must).Strong understanding of health insurance claims and terminology.Strong communication, delivery, and presentation skills.Strong understanding of laboratory billing and reimbursement practices.High attention to detail and documentation.Clinical experience with a background of ICD-10, CPT, and HCPCS coding principles.Exceptional interpersonal skills with demonstrated ability to work independently as well as with a team.Strong organizational skills. Quality Improvement Specialist – Qualifications Preferred: Experience with Centers for Medicare & Medicaid Services (CMS) and industry standard billing, compliance, and reimbursement methodologies.Lab/Genetic test experience/familiarity.Familiarity with commercial payor medical policiesKnowledge of and experience with laboratory medical coding rules and regulations, compliance, reimbursement, bundling issues.Experience with data analysis tools (SQL, PowerBI, JIRA)Certification in Healthcare QualityBiology, chemistry, medicine, nursing, medical PM18 PI9ebd6cb27f05-37820-41900584

Second Avenue is the premier platform for enabling institutions to deploy meaningful capital into single-family residential assets (SFR). Second Avenue’s proprietary technology and exclusive relationships have allowed it to bring scale to select markets across the US. The company provides all aspects of sourcing, acquisition, and property management services for its clients. Second Avenue is a growing company and has approximately 180 employees with major offices in Chicago and Tampa. Our processes are streamlined and intended to provide a wide range of full-service support to an integrated management platform that utilizes a high level of depth of experience and technology to deliver the highest level of service and performance to investors, team members and residents. We offer a positive culture and professional work environment. Please visit our website for additional background on our business platform – _ Job Summary The Resident Experience Specialist is pivotal in delivering exceptional customer service by promptly and accurately addressing inbound inquiries through phone and email. This position is integral to evolving the service center model into an efficient help desk. Reporting directly to the Customer Experience Manager, the ideal candidate embodies strong customer service skills and analytical thinking. Duties and Responsibilities • Respond to inbound phone inquiries from customers, ensuring responses are accurate and of high quality., • Manage and resolve customer inquiries and issues with a proactive "I can help" attitude., • Provide dedicated and high-quality service to residents, displaying a positive sense of urgency., • Craft responses to incoming emails using established scripts and methodologies., • Employ analytical and critical thinking to enhance incoming inquiry handling, expediting resolutions for customers., • Research necessary information using multiple resources and systems., • Direct calls, emails, and inquiries/requests to relevant departments or individuals as needed., • Accurately document information within the system to ensure proper capture of inquiries., • Identify and escalate priority issues appropriately. Qualifications and Experience • High School diploma or equivalent., • Three years of experience in inbound call centers, real estate/property management, or customer service., • Bilingual (Spanish) proficiency preferred, though not required., • Excellent verbal and written communication skills., • Strong conflict resolution and active listening skills centered around empathy and top-tier customer service., • Familiarity with call center metrics and Key Performance Indicators (KPIs)., • Proficiency in computer use, including Microsoft Outlook, Word, and Excel., • Ability to effectively prioritize and multitask within a fast-paced environment., • Positive, friendly attitude and adept at collaborative work. Education • High School Diploma required., • Associates or bachelor’s degree in Business, Accounting, Finance, or related field strongly preferred. Job Competencies • Availability via phone and/or email, excluding approved time off., • Flexibility to work evenings, weekends, and non-traditional holidays as needed., • Meticulous attention to detail with the ability to communicate complex findings clearly and concisely., • Capacity to identify trends and convey insights to senior management., • Proficiency in tasks involving comparison, computation, compilation, analysis, coordination, negotiation, communication, and instruction., • Effective management of stressful situations leading to resolution., • Ability to work autonomously with minimal supervision. Job Type and Compensation • Full-time, Salaried – Non-Exempt Benefits • Medical, Vision and Dental Insurance, Employer paid Short- and Long-Term Disability, 401k, Paid Holidays and Vacation. NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. Other duties may be assigned. Second Avenue is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. PI7dab870ca49b-37820-41795028

About Avalon Healthcare Solutions: Avalon Healthcare Solutions is the nation’s leader in diagnostic intelligence, uniquely focused on transforming the role of diagnostic testing across the healthcare ecosystem. Our proprietary Diagnostic Insights Platform delivers evidence-based policies, curated lab networks, and real-time analytics that simplify complex diagnostics, accelerate innovation adoption, and optimize diagnostic investments. Supporting over 30 health plans and 100 million members nationwide, Avalon partners with payers and providers to ensure diagnostic testing is performed appropriately, efficiently, and at the right time. Our flexible solutions span routine and genetic testing management, automated adherence, and end-to-end diagnostics support—driving measurable value, reduced waste, and improved clinical outcomes. With unmatched scientific rigor, deep clinical expertise, and a performance-based model, Avalon is redefining how diagnostics power personalized care and healthcare value. You will be part of a team that shapes a new market and business. Most importantly, you will help Avalon to achieve its mission and improve clinical outcomes and health care affordability for the people we serve. For more information about Avalon, please visit www.avalonhcs.com. Avalon Healthcare Solutions is an Equal Opportunity Employer - Vet/Disability. This position description is subject to change at any time. As determined by the company based upon business needs, an employee in this position may be required to perform duties and take responsibility for work other than as described in this document. About the Quality Improvement Specialist: The Quality Improvement Specialist facilitates the establishment of QI activities and methods of measurement that are prioritized to organizational priorities. This position collaborates with various functional areas to understand and alleviate obstacles as needed and monitors for successful performance via the Quality Improvement Committee. This position is eligible for remote work, but quarterly travel will be required to Avalon's corporate office located in Tampa, Florida. Quality Improvement Specialist – Essential Functions and Responsibilities: Manage and monitor quality auditing that may be undertaken by Avalon, to include receipt and analysis of claims data, development of improvement recommendations, implementation of plan, and evaluation for desired result.Perform quality auding based on data analytics reporting on claims data with a keen eye for inconsistent results. Complete work on a monthly and quarterly cadence to deliver quality auditing findings and recommendations. Collaborates with Medical Policy, Configuration, Policy and Enforcement, Coding and Translation departments to accurately reflect medical and claims payment policies. Monitor required QI Work Plan metric trends, identify variation, convene functional area or cross-functional teams as needed to conduct root cause analysis and institute meaningful action to achieve defined performance goals.Establish annual QI Work Plan which defines quality improvement priorities from both an activity and metric standpoint; update to insert data and information as received; conduct annual evaluation.Set agenda/create Quality Improvement Committee meeting materials to drive desired meeting outcomes and ensure proper recording of committee activities.Perform various department functions and processes, such as those associated with client health plan delegation oversight, internal auditing functions, and annual QI/UM operational policy review and revision.Other duties as assigned by Manager. Quality Improvement Specialist – Minimum Qualifications: 3-5 years of Health Care Quality Improvement experience in a managed care or health care services vendor relationship setting.Bachelor’s degree or equivalent experienceCertified Billing and Coder: CPC (Certified Professional Coder) and/or CCS (Certified Coder Specialist), CPMA (Certified Professional Medical Auditor)Working knowledge of Medical Policies and medical coding.Strong knowledge of Health Plan claims, medical billing, and medical codingExpert proficiency in written and oral communication skills required.Expert proficiency in computer skills including Microsoft Office Suite products (Excel a must).Strong understanding of health insurance claims and terminology.Strong communication, delivery, and presentation skills.Strong understanding of laboratory billing and reimbursement practices.High attention to detail and documentation.Clinical experience with a background of ICD-10, CPT, and HCPCS coding principles.Exceptional interpersonal skills with demonstrated ability to work independently as well as with a team.Strong organizational skills. Quality Improvement Specialist – Qualifications Preferred: Experience with Centers for Medicare & Medicaid Services (CMS) and industry standard billing, compliance, and reimbursement methodologies.Lab/Genetic test experience/familiarity.Familiarity with commercial payor medical policiesKnowledge of and experience with laboratory medical coding rules and regulations, compliance, reimbursement, bundling issues.Experience with data analysis tools (SQL, PowerBI, JIRA)Certification in Healthcare QualityBiology, chemistry, medicine, nursing, medical PM18 PIed1f1044733c-38003-41900583

Job DescriptionBenefits: • Employee discounts, • Flexible schedule, • Free uniforms, • Opportunity for advancement, • Training & development Brand Ambassador / Selling Event Specialist Organization Name: Sun State Provisions Inc Prepared Date: 09‑01‑2025 Job Level: Individual Contributor Employment Status: Full‑time Regular Primary Location: Tampa, Fl Company overview: Sun State Provisions, a trusted purveyor of Boar's Head® Brand products, is currently seeking a qualified and experienced Brand Ambassador to join our dynamic team in Tampa Florida. We are an exclusive Premium Food Brand Distributor, dedicated to providing high-quality food products to various foodservice establishments. Our focus is on building strong relationships with our clients while ensuring the proper handling and promotion of our premium brands. If you are organized, punctual, professional, dedicated, and personable, we want to hear from you! Job Summary The Brand Ambassador / Selling Event Specialist represents Sun State Provisions and the Boar’s Head Brand through high‑energy, engaging, and creative in‑store demonstrations at Publix locations. This role focuses on elevating the customer experience by preparing and sampling premium recipes, showcasing product knowledge, and driving sales through authentic, enthusiastic interaction. The ideal candidate is outgoing, passionate about food, and skilled in delivering memorable customer experiences that strengthen brand loyalty. Certificates and Licenses Valid driver’s license and smart phone required. Duties and Responsibilities Other duties may be assigned. Customer Engagement & Brand Representation • Serve as the face of Sun State Provisions during in‑store demos, embodying professionalism, warmth, and brand enthusiasm., • Engage customers with a friendly, confident, and approachable demeanor, creating a welcoming environment around the demo station., • Demonstrate exceptional customer service by answering product questions, offering pairing suggestions, and sharing brand stories., • Build rapport with Publix associates and managers to support collaboration and seamless event execution., • Represent the Boar’s Head Brand with premium standards in appearance, communication, and product presentation.Recipe Creation & Demonstration, • Develop creative, appealing recipes using Boar’s Head products that highlight flavor, versatility, and quality., • Prepare and present recipes safely and efficiently during live demos, ensuring visual appeal and consistent quality., • Adapt recipes based on store inventory, seasonal promotions, and customer preferences., • Maintain a clean, organized, and visually attractive demo station at all times.Selling Events & Promotional Support, • Execute scheduled selling events, including setup, sampling, customer interaction, and teardown., • Drive sales by promoting featured items, seasonal products, and Flavor of the Day offerings., • Track event performance including units sold, customer feedback, and engagement levels., • Collaborate with store leadership to identify optimal demo locations and timing for maximum impact.Merchandising & POP Support, • Ensure demo displays, signage, and POP materials are clean, accurate, and aligned with brand standards., • Communicate product needs or merchandising opportunities to Account Managers and store teams., • Support visual merchandising by maintaining appealing product presentation around the demo area.Food Safety & Operational Compliance, • Follow all Publix and Sun State Provisions food safety protocols, including proper handling, storage, and sanitation., • Maintain compliance with safety, health, and sanitation standards during all food preparation and sampling activities., • Ensure all equipment used for demos is operated safely and cleaned properly after each event.Communication & Reporting, • Document demo activities, customer interactions, and sales results using GoSpot Check and Slack., • Provide feedback to leadership regarding customer trends, recipe performance, and opportunities for future events., • Attend company meetings to align on promotions, product launches, and brand initiatives.Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The individual must own a smart phone and hands‑free headset (Bluetooth). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Language Ability Ability to read and interpret safety rules, operating instructions, and procedure manuals. Ability to speak confidently and effectively with customers, store employees, and small groups. Math Ability Ability to calculate basic measurements, proportions, and quantities needed for recipe preparation. Reasoning Ability Ability to solve practical problems, adapt to changing store environments, and interpret instructions furnished in written, oral, or schedule form. Education/Experience High school diploma required. Preferred: Experience in food service, culinary arts, hospitality, or customer‑facing roles. Knowledge, Skills, and Other Abilities • Customer Service Excellence – Warm, engaging, and attentive with strong interpersonal skills., • Food Passion & Creativity – Genuine interest in food, flavor, and presentation., • Time Management – Ability to manage event setup, execution, and teardown efficiently., • Professionalism – Polished communication, appearance, and conduct., • Social Perceptiveness – Awareness of customer reactions and ability to adjust engagement style., • Active Listening – Understanding customer needs and responding appropriately., • Learning Agility – Ability to learn new recipes, product knowledge, and brand messaging quickly., • Critical Thinking & Problem Solving – Ability to adapt recipes, troubleshoot equipment, and adjust to store conditions.Physical Demands While performing the duties of this job, the employee is regularly required to stand for extended periods, walk, use hands, reach, talk, hear, taste, and smell. Must be able to lift or move up to 10 pounds. Work Environment The work environment includes active grocery store settings with customer interaction, food preparation, and occasional movement between stores. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Second Avenue is the premier platform for enabling institutions to deploy meaningful capital into single-family residential assets (SFR). Second Avenue’s proprietary technology and exclusive relationships have allowed it to bring scale to select markets across the US. The company provides all aspects of sourcing, acquisition, and property management services for its clients. Second Avenue is a growing company and has approximately 180 employees with major offices in Chicago and Tampa. Our processes are streamlined and intended to provide a wide range of full-service support to an integrated management platform that utilizes a high level of depth of experience and technology to deliver the highest level of service and performance to investors, team members and residents. We offer a positive culture and professional work environment. Please visit our website for additional background on our business platform – _ Job Summary The Resident Experience Specialist is pivotal in delivering exceptional customer service by promptly and accurately addressing inbound inquiries through phone and email. This position is integral to evolving the service center model into an efficient help desk. Reporting directly to the Customer Experience Manager, the ideal candidate embodies strong customer service skills and analytical thinking. Duties and Responsibilities • Respond to inbound phone inquiries from customers, ensuring responses are accurate and of high quality., • Manage and resolve customer inquiries and issues with a proactive I can help attitude., • Provide dedicated and high-quality service to residents, displaying a positive sense of urgency., • Craft responses to incoming emails using established scripts and methodologies., • Employ analytical and critical thinking to enhance incoming inquiry handling, expediting resolutions for customers., • Research necessary information using multiple resources and systems., • Direct calls, emails, and inquiries/requests to relevant departments or individuals as needed., • Accurately document information within the system to ensure proper capture of inquiries., • Identify and escalate priority issues appropriately. Qualifications and Experience • High School diploma or equivalent., • Three years of experience in inbound call centers, real estate/property management, or customer service., • Bilingual (Spanish) proficiency preferred, though not required., • Excellent verbal and written communication skills., • Strong conflict resolution and active listening skills centered around empathy and top-tier customer service., • Familiarity with call center metrics and Key Performance Indicators (KPIs)., • Proficiency in computer use, including Microsoft Outlook, Word, and Excel., • Ability to effectively prioritize and multitask within a fast-paced environment., • Positive, friendly attitude and adept at collaborative work. Education • High School Diploma required., • Associates or bachelor’s degree in Business, Accounting, Finance, or related field strongly preferred. Job Competencies • Availability via phone and/or email, excluding approved time off., • Flexibility to work evenings, weekends, and non-traditional holidays as needed., • Meticulous attention to detail with the ability to communicate complex findings clearly and concisely., • Capacity to identify trends and convey insights to senior management., • Proficiency in tasks involving comparison, computation, compilation, analysis, coordination, negotiation, communication, and instruction., • Effective management of stressful situations leading to resolution., • Ability to work autonomously with minimal supervision. Job Type and Compensation • Full-time, Salaried – Non-Exempt Benefits • Medical, Vision and Dental Insurance, Employer paid Short- and Long-Term Disability, 401k, Paid Holidays and Vacation. NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. Other duties may be assigned. Second Avenue is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. PIfb1d9f25c4e6-38003-41795028

About Avalon Healthcare Solutions: Avalon Healthcare Solutions is the nation’s leader in diagnostic intelligence, uniquely focused on transforming the role of diagnostic testing across the healthcare ecosystem. Our proprietary Diagnostic Insights Platform delivers evidence-based policies, curated lab networks, and real-time analytics that simplify complex diagnostics, accelerate innovation adoption, and optimize diagnostic investments. Supporting over 30 health plans and 100 million members nationwide, Avalon partners with payers and providers to ensure diagnostic testing is performed appropriately, efficiently, and at the right time. Our flexible solutions span routine and genetic testing management, automated adherence, and end-to-end diagnostics support—driving measurable value, reduced waste, and improved clinical outcomes. With unmatched scientific rigor, deep clinical expertise, and a performance-based model, Avalon is redefining how diagnostics power personalized care and healthcare value. You will be part of a team that shapes a new market and business. Most importantly, you will help Avalon to achieve its mission and improve clinical outcomes and health care affordability for the people we serve. For more information about Avalon, please visit https://www.avalonhcs.com. Avalon Healthcare Solutions is an Equal Opportunity Employer - Vet/Disability. This position description is subject to change at any time. As determined by the company based upon business needs, an employee in this position may be required to perform duties and take responsibility for work other than as described in this document. About the Policy and Publication Specialist: The Policy and Publication Specialist team member is part of the Policy Operations and Enforcement Team reporting directly to the Policy and Publication Manager. The Policy and Publication Specialist is responsible for managing the distribution and publication of medical policies, including formatting, editing, and ensuring accuracy and clarity of information by collaborating with internal stakeholders to align Policy Operations and Enforcement updates with client medical policy requirements. Policy and Publication Specialist – Essential Functions and Responsibilities: • Collaborate with internal stakeholders supporting quarterly medical policy maintenance activities., • Edit and proofread revised client medical policies to ensure accuracy and consistency of prior/current client policy language/decisions., • Communicate medical policy updates clearly to clients and respond to inquiries regarding medical policy interpretation and implementation., • Manage the publication process, including uploading content to online platforms., • Collaborate with cross-functional teams to align client decisions with coding, translation and configurational requirements., • Collaborate with other departments to proactively seek client medical policy decisions., • Collaborate with the Implementation Team by facilitating medical policy reconciliation meetings with new clients. Traveling to client location required., • Remote workers are required to travel to Avalon’s Tampa office for quarterly in-person meetings when scheduled., • Engagement in the creation and transition of the IT ticketing system to support transitioning workflow., • Maintain and update data resources to ensure accurate and reliable reporting. Policy and Publication Specialist – Minimum Qualifications: • At least 3 years of experience developing and managing business requirements throughout a project lifecycle., • Experience in or knowledge of the health care business and customer service., • Intermediate knowledge of Microsoft Excel and Access., • Experience with use case testing., • 1 - 2 years’ experience in reporting, with a preference for intermediate knowledge of SQL, • Knowledge of one or more of the following areas of health plan operations - configuration, utilization, claims processing, and/or reimbursement., • Proven analytical and project management skills, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements., • Facilitation skills that include workgroup leadership, problem resolution across multiple groups, etc., • Willingness to work in various capacities and to learn new skill sets. Policy and Publication Specialist – Preferred Qualifications: • Experience creating/revising policies, standard operating procedures and/or guidelines within a managed care organization or similar health care environment., • Understand and experience working with CPT codes and diagnosis codes., • Understand process improvement principles., • Outstanding written and verbal communication skills., • Proficient computer skills (Excel, Word, Power Point, Jira, PDF creation)., • Strong organization skills and ability to prioritize and manage multiple projects., • Flexible and ability to learn new technologies., • Ability to interact effectively with counterparts and assigned clients., • Ability to interpret and synthesize complex healthcare literature and clinical information. PM18 PI58c7fdbc3c34-38003-41989753