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Job DescriptionDescription: Location: White Plains, NY 10605 Employment Type: Per Diem Compensation: $21.00–$23.00 per hour, commensurate with experience and qualifications Overnight Differential: Additional differential for eligible overnight shifts (max. $23 per hour) Description We are seeking compassionate, dependable, and safety-focused Per Diem Residential Support Specialists to support residents and help maintain a safe, welcoming, and trauma-informed residential environment. The Resident Support Specialist supports the day-to-day operations of a dual-site residential facility serving women in a transitional program for justice-involved women in recovery and women in permanent supportive housing. This role combines front desk responsibilities, resident support, safety monitoring, and crisis de-escalation. The Per Diem Resident Support Specialist must be dependable and available to provide coverage based on program needs, including evenings, overnights, weekends, and holidays as needed. A valid New York State Security Officer License is required. Requirements: Requirements Key Responsibilities: Resident Navigation · Greet and assist residents and visitors at the front desk to ensure a welcoming and supportive environment. · Maintain front desk logs (e.g. visitor logs, Awakenings sign-in log). · Document and route all resident grievances to the supervisor within 24 hours of receipt. · Sort, distribute ang log all incoming mail and packages accurately and in a timely manner, ensuring residents receive their deliveries safely and confidentially. · Provide oversight of food donation deliveries and distribution to residents. · Conduct wellness checks for residents as needed. Safety & Security Support · Ensure the front desk and lobby remain secure and that building entry protocols are followed. · Investigate source of alarms. · Complete incident reports for all notable safety concerns, disturbances, or medical/psychiatric issues. · Conduct 3 safety walkthroughs per shift of all residence floors and shared spaces to monitor for safety, cleanliness, and policy compliance. · Maintain daily walk-through checklist. · Promptly flag and report emerging risks (e.g., facility issues, safety concerns, or resident needs) to operations within 24 hours of observation. Crisis Response · Complete crisis de-escalation and trauma-informed care training within 60 days of hire. · Respond calmly and supportively to resident concerns and mental health episodes, alerting appropriate personnel as needed. · Independently de-escalate 90% of minor resident conflicts and crises, utilizing trauma-informed care and de-escalation techniques, without needing case management or operations intervention. Communication & Reporting · Attend bi-weekly team meetings to provide updates and raise any resident or operational concerns. · Participate in shift handovers to ensure continuity of care and support. · Maintain open and professional communication with property management, case managers, and clinical staff. Qualifications: · High School Diploma or equivalent required. · Previous experience in residential, recovery, mental health, or justice-involved populations strongly preferred. · Ability to remain calm in high-stress situations and de-escalate conflicts effectively. · Excellent interpersonal and cultural competency skills. · Demonstrated ability to maintain confidentiality and professionalism. · Strong crisis intervention, conflict resolution, and communication skills. · Bilingual preferred (but not required). Licensing and/or Certifications: • Completion of the NYS 8-Hour Pre-Assignment Training Course (required)., • Completion of the NYS 16-Hour On-the-Job Training Course (preferred)., • Active New York State Security Guard Registration (preferred)., • CPR/First Aid certification (required). Skills and Attributes: · Strong documentation and electronic health record skills. · Good organizational, time management, and communication skills, verbal and written. · Good at assessment, SMART goal development, advocacy, and solution focused problem solving. · Knowledge of counseling and social service resources in Westchester County. · Knowledge of strengths-based approaches, trauma-informed care, harm reduction, and housing-first models. · Ability to work effectively as part of a collaborative team. · Culturally responsive communication and interpersonal skills. · Ability to adjust to changing circumstances, whether related to the needs of the residents or program. Compensation: $21.00-$23.00 hourly commensurate with experience and qualifications Overnight Differential: The higher end of the range reflects the overnight shift differential. Physical and Environmental Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities and functions of the job and are not meant to be all inclusive. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential responsibilities and functions of the job. Unless reasonable accommodations are made, while performing this job the staff member shall: · Use strength to lift items needed to perform the functions of the job. · Sit and stand for required periods of time. · Speak and hear. · Use close vision, color vision, peripheral vision, and depth perception along with the ability to focus vision. · Communicate effectively in English, using proper grammar and vocabulary. In certain situations, American Sign Language, Braille, or other language may also be considered as acceptable forms of communication. · Reach with hands and arms and use hands and fingers to manage objects and operate tools, computers, and/or controls. · May be required to work occasional evenings or weekends. The environmental demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities and functions of the job and are not meant to be all inclusive: · Exposure to a variety of childhood and adult diseases and illnesses. · Occasional exposure to a variety of weather conditions. · Exposure to heated/air conditioned and ventilated facilities. · Function in a workplace that is usually moderately noisy but that can be very noisy at times.

Job DescriptionDescription: We are seeking compassionate, dependable, and safety-focused Residential Support Specialists to support residents and help maintain a safe, welcoming, and trauma-informed residential environment. The Resident Support Specialist supports the day-to-day operations of a dual-site residential facility serving a transitional program for justice-involved women in recovery and women in permanent supportive housing. This role combines front desk responsibilities, resident support, safety monitoring, and crisis de-escalation. The Resident Aide is a key member of the team, fostering a trauma-informed, safe, and supportive environment for all residents and visitors. A valid Security Officer License is required for this position. Current Openings We are currently hiring for the following shifts: • Two Residential Support Specialists: 4:00 p.m. – 12:00 a.m., • Two Residential Support Specialists: 12:00 a.m. – 8:00 a.m., • Two Residential Support Specialists (Saturday & Sunday): 8:00 a.m. – 4:00 p.m. Overnight Differential: Employees regularly scheduled to work the 12:00 a.m. – 8:00 a.m. shift are eligible for an overnight shift differential in addition to their regular compensation. Requirements: Key Responsibilities: Resident Navigation · Greet and assist residents and visitors at the front desk to ensure a welcoming and supportive environment. · Maintain front desk logs (e.g. visitor logs, Awakenings sign-in log). · Document and route all resident grievances to the supervisor within 24 hours of receipt. · Sort, distribute ang log all incoming mail and packages accurately and in a timely manner, ensuring residents receive their deliveries safely and confidentially. · Provide oversight of food donation deliveries and distribution to residents. · Conduct wellness checks for residents as needed. Safety & Security Support · Ensure the front desk and lobby remain secure and that building entry protocols are followed. · Investigate source of alarms. · Complete incident reports for all notable safety concerns, disturbances, or medical/psychiatric issues. · Conduct 3 safety walkthroughs per shift of all residence floors and shared spaces to monitor for safety, cleanliness, and policy compliance. · Maintain daily walk-through checklist. · Promptly flag and report emerging risks (e.g., facility issues, safety concerns, or resident needs) to operations within 24 hours of observation. Crisis Response · Complete crisis de-escalation and trauma-informed care training within 60 days of hire. · Respond calmly and supportively to resident concerns and mental health episodes, alerting appropriate personnel as needed. · Independently de-escalate 90% of minor resident conflicts and crises, utilizing trauma-informed care and de-escalation techniques, without needing case management or operations intervention. Communication & Reporting · Attend bi-weekly team meetings to provide updates and raise any resident or operational concerns. · Participate in shift handovers to ensure continuity of care and support. · Maintain open and professional communication with property management, case managers, and clinical staff. Qualifications: · High School Diploma or equivalent required. · Previous experience in residential, recovery, mental health, or justice-involved populations strongly preferred. · Ability to remain calm in high-stress situations and de-escalate conflicts effectively. · Excellent interpersonal and cultural competency skills. · Demonstrated ability to maintain confidentiality and professionalism. · Strong crisis intervention, conflict resolution, and communication skills. · Bilingual preferred (but not required). Licensing and/or Certifications: • Completion of the NYS 8-Hour Pre-Assignment Training Course (required)., • Completion of the NYS 16-Hour On-the-Job Training Course (preferred)., • Active New York State Security Guard Registration (preferred)., • CPR/First Aid certification (required). Skills and Attributes: · Strong documentation and electronic health record skills. · Good organizational, time management, and communication skills, verbal and written. · Good at assessment, SMART goal development, advocacy, and solution focused problem solving. · Knowledge of counseling and social service resources in Westchester County. · Knowledge of strengths-based approaches, trauma-informed care, harm reduction, and housing-first models. · Ability to work effectively as part of a collaborative team. · Culturally responsive communication and interpersonal skills. · Ability to adjust to changing circumstances, whether related to the needs of the residents or program. Compensation: $22.00-$24.00 hourly commensurate with experience and qualifications Employees regularly assigned to the 12:00 a.m. – 8:00 a.m. overnight shift will receive an overnight shift differential in addition to their regular compensation. (max. $24.00 per hour) Physical and Environmental Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities and functions of the job and are not meant to be all inclusive. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential responsibilities and functions of the job. Unless reasonable accommodations are made, while performing this job the staff member shall: · Use strength to lift items needed to perform the functions of the job. · Sit and stand for required periods of time. · Speak and hear. · Use close vision, color vision, peripheral vision, and depth perception along with the ability to focus vision. · Communicate effectively in English, using proper grammar and vocabulary. In certain situations, American Sign Language, Braille, or other language may also be considered as acceptable forms of communication. · Reach with hands and arms and use hands and fingers to manage objects and operate tools, computers, and/or controls. · May be required to work occasional evenings or weekends. The environmental demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities and functions of the job and are not meant to be all inclusive: · Exposure to a variety of childhood and adult diseases and illnesses. · Occasional exposure to a variety of weather conditions. · Exposure to heated/air conditioned and ventilated facilities. · Function in a workplace that is usually moderately noisy but that can be very noisy at times.

Job DescriptionBenefits: • 401(k), • Dental insurance, • Employee discounts, • Health insurance, • Paid time off Position Overview: Cornell Pace Inc., a growing property management company, seeks an Accounts Receivable Specialist with hands-on Low-Income Housing Tax Credit (LIHTC) experience and knowledge of FHEPS and CityFHEPS rental assistance. This role connects affordable housing leasing and compliance with accurate resident billing, subsidy collections, and accounts receivable reporting. The ideal candidate understands how income eligibility, rent restrictions, lease renewals, recertifications, and agency-approved share changes affect lease charges. The specialist will work closely with leasing, compliance, property management, and accounting to maintain accurate household and subsidy ledgers and resolve arrears promptly. Key Responsibilities: Lease Charges and Share Changes: • Review executed leases, renewals, certifications, and agency notices before establishing or adjusting charges in Yardi Voyager; confirm the amount, charge code, responsible payer, and effective date., • Maintain separate household and subsidy charges and ledgers. Process approved changes to tenant contributions, agency shares, credits, and retroactive adjustments with supporting documentation and required approvals., • Reconcile total billed rent to the applicable lease and approved subsidy allocation. Investigate gaps between contract rent, agency payments, and household responsibility before making changes., • Distinguish LIHTC rent limits, legal or preferential rent where applicable, subsidy payment standards, and approved tenant contributions; escalate conflicts to leasing or compliance rather than assume the household owes the difference. Rental Assistance and Collections:, • Post and reconcile resident receipts and agency payments, including checks, ACH deposits, consolidated remittances, advance payments, and retroactive payments; apply funds to the correct resident, payer, and period., • Manage FHEPS and CityFHEPS payment follow-up, renewals, rent increase submissions, and modification requests. Track agency approvals and their effective dates through resolution., • Investigate missing or partial payments, suspensions, terminations, recoupments, unapplied cash, and credit balances. Coordinate reinstatement efforts and document follow-up with agencies and residents., • Review household and subsidy aging separately, identify the cause of arrears, and provide accurate ledgers to management or legal staff. Do not transfer unpaid subsidy amounts to a household without appropriate review and authorization. Additional Responsibilities: Affordable Housing Compliance and Reporting: • Review applicable income limits by household size, area median income (AMI) designation, location, and effective year; coordinate eligibility questions and income or asset documentation with compliance staff., • Understand how LIHTC rent limits, unit designations, utility allowances, regulatory agreements, and applicable rent regulations affect billing. Recognize that an income change does not automatically change rent in every affordable housing program., • Coordinate lease renewals and required annual or interim recertifications, including household composition and income changes; ensure approved results are reflected accurately in lease charges., • Maintain trackers for subsidy expirations, pending increases, share changes, and unresolved payment issues. Prepare aging summaries and reconciliations for month-end reporting., • Support audits and agency reviews with complete records and a clear audit trail. Respond respectfully to resident inquiries, protect confidential information, and perform related duties as assigned.Required Qualifications:, • At least two years of relevant experience in affordable housing accounts receivable, leasing, occupancy, or subsidy administration, including hands-on experience with LIHTC properties., • Working knowledge of affordable housing income eligibility, AMI limits, rent restrictions, utility allowances, certifications, and recertifications, and the ability to identify when compliance review is needed., • Practical knowledge of FHEPS and CityFHEPS, including renewals, agency approvals, tenant contributions, and the effect of payment or share changes on household and subsidy ledgers., • Experience reviewing tenant ledgers, reconciling agency remittances, researching arrears, and processing supported lease charge adjustments., • Proficiency with Microsoft Excel, including sorting, filtering, formulas, and reconciliation worksheets; familiarity with Yardi Voyager or comparable property management software, • Strong attention to detail, organization, follow-through, and written and verbal communication. Ability to manage a high-volume workload and meet deadlines while working collaboratively. Preferred Qualifications: • Associate or bachelor’s degree in accounting, finance, business administration, or a related field; equivalent relevant experience will be considered., • LIHTC certification such as HCCP, TCS, or an equivalent credential; direct experience with Yardi Voyager affordable housing and lease charge functions., • Experience with NYCHA, HPD, HCR, or other Section 8 administrators, and familiarity with New York rent stabilization and overlapping affordability requirements., • Bilingual English and Spanish.

Job Description Reports To: Team Leader Program: OnTrackNY Location: Yonkers (Hybrid may be available based on program needs) Hours per week: 35 FLSA Status: Full-time, Non-Exempt Salary Range: $23-24 per hour Join Us! Join us at Greater Mental Health of New York, where our mission is to promote mental wellness through advocacy, community education, and direct services. We empower individuals and families on their unique journeys to recovery, honoring their rights to self-determination, choice, and collaboration. With evidence-based practices and a focus on trauma-responsive care, our dedicated team provides comprehensive services to thousands and fosters independence and resilience within our community. If you're passionate about making a difference in mental health and creating brighter futures for individuals and families throughout the Lower Hudson Valley region, apply today! Benefits Summary • Retirement: 403(b)-with employer contribution after 1 year of service, • Flexible Work Arrangements: subject to business needs, including hybrid options., • Medical insurance, • Dental insurance, • Vision insurance, • Life insurance, • Paid time off-15 days per year, • Paid sick time-12 days per year, • Employer paid Holidays-11 days per year, • Professional Development: Opportunities for advancement, training programs, and support for certifications and continuing education., • Additional Perks: Free EAP services and employee discounts (travel, hotels, movie tickets, theme parks, services, electronics, auto, shopping, and more)!, • Gym reimbursement through employer's medical insurance carrier., • Public Service Loan Forgiveness (PSLF): qualifying employer Summary Description: The Peer Specialist will provide direct peer support services to participants, contribute to treatment team planning, and assist with outreach and transitional care efforts in community and hospital settings. Most importantly, the Peer Specialist will draw upon their own lived experience to help develop and maintain the program's culture of respect and focus on the participant's potential for achieving recovery. The Specialist will support recovery by providing services that reflect our deeply held values, including the recognition of individual rights of self-determination, choice, shared decision-making, and collaboration. When possible, the Peer Specialist will utilize evidence-based practices, always embracing a trauma-informed and person-centered approach. Responsibilities: • The Peer Specialist will use their personal recovery story to instill hope and demonstrate goal attainment., • Enhance initial outreach, engagement, and retention efforts to help participants and families stay connected to the program., • Assist in engagement and retention activities to promote optimum involvement with the team, including helping the team to maintain a youth-focused, recovery-oriented approach to outreach before and after participants enroll in the program., • Providing concrete and social supports to clients and families through case management, helping to support participants' efforts towards returning to school or work., • Helping individuals understand psychosis and develop and practice skills to help with illness management (individually or in groups)., • Aiding participants and families as they transition from Assertive Community Treatment (ACT) services., • Helping to shape the team's culture to one that promotes person-centered, recovery-focused, strengths-based service delivery., • Follow the established policies & procedures., • Maintain appropriate professional standards., • Other related duties. Competencies: • The individual must have a strong ability to use their own personal lived experience to connect with and relate to Assertive Community Treatment (ACT) participants, particularly around challenges associated with a chronic mental health condition., • Should have a demonstrated ability to relate well to adults., • Demonstrated interpersonal communication skills and the ability to empathize with, relate to, and effectively work with participants of mental health services., • Two years of active participation in mental health self-help activities, peer support or peer advocacy programs, or participant-run organizations or similar experiences or programs., • Ability/ willingness to disclose their recovery story (where appropriate) for empowerment., • Excellent judgment/ ability to understand boundaries when working with participants of mental health services., • Familiarity with and ability to use an Electronic Health Record (EHR). Key Performance Indicators (KPIs): • Number of retained participants in the program., • Assessing the impact of peer support on participant recovery and wellbeing., • Ensuring adherence to established policies and procedures., • Participation in and application of ongoing training and development opportunities., • Accuracy and timeliness of documentation in electronic health records. Requirements: • Must hold State certification as a Peer Specialist, OR ability to obtain provisional certification within 6 months and standard certification within 12 months of being hired., • Demonstrate an understanding of confidentiality standards as promulgated by the state (OMH, OASAS, DOH) and federal government (SAMHSA and 42CFR)., • Must be reliable and able to work independently and understand the importance of maintaining confidentiality., • Proficiency in Microsoft Office suite and database management systems., • Basic Computer knowledge and ability to document in an electronic health record is required., • Proficiency in English includes skills in reading, writing, and speaking., • Must have a valid Driver's License and a driving record that is satisfactory to our insurance carrier., • Must maintain current New York State Defensive Driving certification., • Must be cleared and maintain clearance by applicable regulatory clearances as required., • Legally eligible to work in the United States without sponsorship. Special Considerations: • Ability to work evenings or flexible hours to meet participant needs., • Hours per week, reporting structure, and location are subject to change based on program needs. Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Job DescriptionJob Details: Job Title: DocuSign Analyst Location: White Plains, NY Duration: 12+ Months Pay Range: $45.00 to $50.00 Per Hour on W2 Project Overview: • The DocuSign CLM Analyst will support the Enterprise Business Systems team within the EPMO by providing day-to-day functional and technical support for DocuSign CLM and related contract lifecycle management technologies., • This role will serve as a key liaison between business users, IT, and external partners to ensure the CLM platform is stable, efficient, and continuously improved. Job Functions & Responsibilities: • Provide daily support and triage for DocuSign CLM, including issue identification, troubleshooting, root cause analysis, and resolution., • Partner with business users to understand CLM workflow needs, configuration requests, and enhancement opportunities., • Maintain and update CLM templates, workflows, routing logic, fields, rules, clause libraries, and document generation components., • Develop and deliver comprehensive end user training for DocuSign CLM, including creation of training materials, job aids, demonstrations, and ongoing reinforcement sessions to support adoption and proficiency across business units., • Manage and prioritize enhancement requests, defects, and optimization initiatives; coordinate with technical teams as needed., • Perform system administration activities such as user provisioning, permission updates, roles, groups, and system configurations., • Support release management, regression testing, and validation of CLM updates or new functionality., • Monitor platform health, performance, integrations, and data quality; escalate risks or systemic issues proactively., • Collaborate with cross functional teams (Legal, Procurement, IT, Project Management, and EPMO) to align CLM processes with enterprise standards., • Document processes, SOPs, training materials, and knowledge articles to support user adoption and operational continuity., • Contribute to continuous improvement efforts across the broader EPMO Enterprise Business Systems portfolio. Skills: • Strong experience with Contract Lifecycle Management (CLM) platforms., • Experience with DocuSign CLM strongly preferred., • Familiarity with related technologies such as DocuSign eSignature, workflow automation platforms, document generation tools, and integration frameworks., • Ability to analyze complex business processes and translate them into system requirements and configuration., • Solid understanding of workflow design, rules engines, approval logic, and metadata structures., • Experience supporting enterprise systems, including troubleshooting, testing, and change control., • Excellent communication skills and ability to work collaboratively across technical and non-technical teams., • Strong organizational skills, with the ability to manage multiple concurrent tasks in a fast-paced environment. Education & Certifications: • Bachelor’s degree in Information Systems, Business, Computer Science, or a related field required., • DocuSign CLM Administrator or DocuSign CLM Specialist certification (preferred if available). Certified Scrum Product Owner (CSPO), ITIL Foundation (preferred if available).

Job Description Job Title: Jr. Medical Billing Lead Reports to: National Billing Manager Supervises: Billing Specialists assigned to portfolio Position Summary The Jr. Medical Billing Lead owns the financial performance, claim quality, and client relationships for an assigned portfolio of medical billing clients. This role manages a smaller portfolio than the Senior Regional Medical Billing Leads while maintaining established performance standards within the assigned portfolio. The Jr. Medical Billing Lead also provides day-to-day direction and support to Billing Specialists assigned to those accounts and helps maintain service levels as new client volume grows. Key Performance Areas & Key Performance IndicatorsRevenue Performance (30%) • Own collections performance for the assigned client portfolio, including underpayments and appeals., • Work aged A/R based on revenue impact, prioritizing high-dollar balances and accounts at risk of timely filing., • Identify revenue leakage from missed charges, underpayments, and payer contract variances., • Escalate contract-level issues to the National Billing Manager., • Review payment posting and adjustment accuracy for assigned accounts.Claim Quality & Compliance (25%), • Drive first-pass claim acceptance through front-end edits, payer rule maintenance, and scrubber configuration., • Categorize denials by root cause and implement corrective action at the source rather than reworking claims individually., • Maintain compliance with payer requirements, coding standards, and applicable billing regulations for assigned accounts., • Escalate systemic compliance risks and high-dollar exposure to the National Billing Manager without delay.New Client Onboarding & Transition (15%), • Absorb newly onboarded accounts and bring them to steady-state billing performance., • Coordinate with implementation, credentialing, and coding teams to configure billing workflows for new accounts., • Validate payer setup, fee schedules, and claim configuration before first submission and go-live., • Document account-specific billing requirements and maintain accurate client records.Team Oversight & Quality Assurance (15%), • Audit a monthly sample of Billing Specialist work for accuracy and adherence to billing standards., • Provide day-to-day direction, training, and workflow support to assigned Billing Specialists., • Address performance gaps directly and escalate unresolved issues to the National Billing Manager., • Support onboarding and cross-training of new billing staff.Client Relationship Management (15%), • Lead scheduled client meetings for assigned accounts, with National Billing Manager support during initial account transitions and for escalated or at-risk accounts., • Deliver monthly performance reporting covering collections, denials, and A/R, including commentary on variances and corrective actions., • Resolve billing disputes with clients and payers promptly and document resolutions., • Escalate at-risk accounts to the National Billing Manager as soon as risk is identified.Minimum QualificationsEducation, • Bachelor’s degree in Accounting, Finance, Healthcare Administration, or a related field, or equivalent medical billing experience.Required Qualifications, • Minimum of three years of experience in medical billing or revenue cycle, including direct ownership of client accounts and A/R follow-up., • Working knowledge of CPT, ICD-10, and HCPCS coding., • Knowledge of payer adjudication rules, denial management, and applicable billing regulations., • Demonstrated ability to guide, train, and hold accountable a remote or geographically dispersed team., • Proficiency with billing software, clearinghouse platforms, and financial reporting tools., • Ability to interpret A/R aging, denial, and collections data and take appropriate action based on findings., • Ability to work independently and manage competing priorities across multiple client accounts.Competencies Revenue Cycle Knowledge: Understands the full revenue cycle from charge capture through payment posting and appeals, including how decisions at each stage affect downstream collections. Operations Knowledge: Demonstrates a thorough understanding of operational procedures and their impact on other departments. Acts as an expert resource for others. Compliance Knowledge: Demonstrates extensive understanding of general and department-specific regulations, including payer requirements and coding standards. Serves as a compliance resource for the team. Analytical Judgment: Interprets billing data to distinguish isolated errors from systemic issues and prioritizes work based on revenue impact rather than volume. Client Management: Maintains professional communication and positive client relationships. Communicates performance results and unfavorable information candidly and without delay. Team Development: Builds morale and fosters collaboration toward shared objectives. Provides direct, specific feedback and holds staff accountable to defined standards. Computer Skills: Demonstrates a strong understanding of technology used in billing operations and consistently identifies opportunities to improve efficiency through technology. Physical Requirements The physical demands described below are representative of those required to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Physical Strength: Ability to stand and/or sit for periods of time. May be required to walk, reach, lift, carry, and bend. Must be able to lift and/or move up to 10 lbs. and occasionally more than 10 lbs., • Finger Dexterity: Ability to perform small movements with the fingers, including typing, handling small objects, and similar activities., • Talking: Ability to accurately convey information verbally to clients and other employees., • Hearing: Ability to hear average or normal conversations and receive ordinary information., • Visual Abilities: Requires close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Employer reserves the right to change this job description at any time should business needs arise.

Job Description Contingent Worker Information Position Title DocuSign Analyst NYPA Business Unit Business Services Experience Level 1 (1-5 years) Work Location White Plains Office Anticipated Start Date Immediate Duration of Assignment 12 month(s) Project/Assignment Contract Lifecycle Management Phase I & II CWP Manager Christine.Prendergast@nypa.gov Date of Posting 07/07/2026 Due Date 07/22/2026 Work Schedule Monday through Friday. 7.5-hour workday with .5-hour unpaid lunch. Paid for actual time worked; there are no paid vacation or sick days. During NYPA and Canals holidays, the business is closed, and no work is permitted. NYPA requires a hybrid schedule of a minimum of 3 days on-site, up to including fully on-site depending on department requirements. CWPO Engagement Requirements Candidates are REQUIRED to be local to Tri-State area and in W2 tax status as employee of Service Provider. Fully remote positions are prohibited. Hybrid schedules are permissible with a minimum of 3 days on-site depending on assignment and can be fully on-site depending on business needs. Remote work privileges can be revoked at any time. NYPA does not provide laptops. Instead, NYPA provides desktops and dedicated workstations which candidates will remote into from their personal equipment on virtual days. If candidate does not have proper equipment, internet connection, or he/she is deemed to not work effectively from home, the hybrid privilege will be revoked. Vendors must disclose foreign national status and all Visas at the time of candidate submission. Additionally, a Benefits Waiver and Ethics Disclosure will be required by all candidates during onboarding. Submission Instructions Your email submissions must contain: The LEGAL name of candidate (no aliases, monikers, or nicknames) Job Broadcast number in your email subject header Visa work authorization, if applicable For job broadcasts outside your contractual compensation schedules, use competitive rates based on local and state compensation. NYPA CWP staff will contact you if your candidate is selected to be interviewed, which is usually via MS Teams. Please inform your candidates that an interview does not indicate acceptance of the proposed labor rates. NYPA prohibits the use of any AI tool during interviews. For all questions or concerns, please contact Christine Prendergast at Christine.Prendergast@nypa.gov. Project Overview The DocuSign CLM Analyst will support the Enterprise Business Systems team within the EPMO by providing day to day functional and technical support for DocuSign CLM and related contract lifecycle management technologies. This role will serve as a key liaison between business users, IT, and external partners to ensure the CLM platform is stable, efficient, and continuously improved. Job Functions & Responsibilities • Provide daily support and triage for DocuSign CLM, including issue identification, troubleshooting, root cause analysis, and resolution., • Partner with business users to understand CLM workflow needs, configuration requests, and enhancement opportunities., • Maintain and update CLM templates, workflows, routing logic, fields, rules, clause libraries, and document generation components., • Develop and deliver comprehensive end user training for DocuSign CLM, including creation of training materials, job aids, demonstrations, and ongoing reinforcement sessions to support adoption and proficiency across business units., • Manage and prioritize enhancement requests, defects, and optimization initiatives; coordinate with technical teams as needed., • Perform system administration activities such as user provisioning, permission updates, roles, groups, and system configurations., • Support release management, regression testing, and validation of CLM updates or new functionality., • Monitor platform health, performance, integrations, and data quality; escalate risks or systemic issues proactively., • Collaborate with cross functional teams (Legal, Procurement, IT, Project Management, and EPMO) to align CLM processes with enterprise standards., • Document processes, SOPs, training materials, and knowledge articles to support user adoption and operational continuity., • Contribute to continuous improvement efforts across the broader EPMO Enterprise Business Systems portfolio. Skills • Strong experience with Contract Lifecycle Management (CLM) platforms., • Experience with DocuSign CLM strongly preferred., • Familiarity with related technologies such as DocuSign eSignature, workflow automation platforms, document generation tools, and integration frameworks., • Ability to analyze complex business processes and translate them into system requirements and configuration., • Solid understanding of workflow design, rules engines, approval logic, and metadata structures., • Experience supporting enterprise systems, including troubleshooting, testing, and change control., • Excellent communication skills and ability to work collaboratively across technical and non technical teams., • Strong organizational skills, with the ability to manage multiple concurrent tasks in a fast paced environment. Education & Certifications Bachelor's degree in Information Systems, Business, Computer Science, or a related field required. DocuSign CLM Administrator or DocuSign CLM Specialist certification (preferred if available). Certified Scrum Product Owner (CSPO), ITIL Foundation (preferred if available).

Job Description DocuSign Analyst - $30/hr White Plains, NY hybrid 3 days on-site. Duration of Assignment 12 month(s) Anticipated Start Date Immediate Experience Level 1 (1-5 years) Project Overview The DocuSign CLM Analyst will support the Enterprise Business Systems team within the EPMO by providing day to day functional and technical support for DocuSign CLM and related contract lifecycle management technologies. This role will serve as a key liaison between business users, IT, and external partners to ensure the CLM platform is stable, efficient, and continuously improved. Job Functions & Responsibilities • Provide daily support and triage for DocuSign CLM, including issue identification, troubleshooting, root cause analysis, and resolution., • Partner with business users to understand CLM workflow needs, configuration requests, and enhancement opportunities., • Maintain and update CLM templates, workflows, routing logic, fields, rules, clause libraries, and document generation components., • Develop and deliver comprehensive end user training for DocuSign CLM, including creation of training materials, job aids, demonstrations, and ongoing reinforcement sessions to support adoption and proficiency across business units., • Manage and prioritize enhancement requests, defects, and optimization initiatives; coordinate with technical teams as needed., • Perform system administration activities such as user provisioning, permission updates, roles, groups, and system configurations., • Support release management, regression testing, and validation of CLM updates or new functionality., • Monitor platform health, performance, integrations, and data quality; escalate risks or systemic issues proactively., • Collaborate with cross functional teams (Legal, Procurement, IT, Project Management, and EPMO) to align CLM processes with enterprise standards., • Document processes, SOPs, training materials, and knowledge articles to support user adoption and operational continuity., • Contribute to continuous improvement efforts across the broader EPMO Enterprise Business Systems portfolio. Skills • Strong experience with Contract Lifecycle Management (CLM) platforms., • Experience with DocuSign CLM strongly preferred., • Familiarity with related technologies such as DocuSign eSignature, workflow automation platforms, document generation tools, and integration frameworks., • Ability to analyze complex business processes and translate them into system requirements and configuration., • Solid understanding of workflow design, rules engines, approval logic, and metadata structures., • Experience supporting enterprise systems, including troubleshooting, testing, and change control., • Excellent communication skills and ability to work collaboratively across technical and non technical teams., • Strong organizational skills, with the ability to manage multiple concurrent tasks in a fast paced environment. Education & Certifications Bachelor's degree in Information Systems, Business, Computer Science, or a related field required. DocuSign CLM Administrator or DocuSign CLM Specialist certification (preferred if available). Certified Scrum Product Owner (CSPO), ITIL Foundation (preferred if available).

Job Description Job Title: Patient Accounts Receivable Specialist Reports to: Senior Dental Department Manager Supervises: N/A Position Summary: The Patient AR Specialist is responsible for managing outstanding patient balances, resolving patient account issues, processing payment arrangements, and reducing patient accounts receivable. This role works closely with dental offices, patients, and internal teams to ensure balances are accurate, collections are maximized, and patient accounts are resolved timely and professionally. Key Performance Areas & Key Performance Indicators: Patient Accounts Receivable Management & Collections: (35%) • Collect and review patient accounts receivable reports to support billing, collections, and cash processes., • Research and resolve outstanding patient balances., • Contact patients regarding outstanding balances through approved communication methods., • Manage assigned patient accounts and prioritize aged balances based on business needs. Insurance & Balance Resolution (20%) • Process dental insurance EOBs, appeals, and denials, and follow up on denial resolutions., • Review insurance activity to confirm patient balances are accurate before beginning collection efforts., • Investigate discrepancies and coordinate the information needed to resolve account balances. Payment Plans, Account Adjustments & Credit Balances (15%) • Set up and maintain payment arrangements according to office policies., • Process account corrections, transfers, refunds, and payment adjustments as needed., • Work credit balances and coordinate refund requests when applicable. Documentation, Reporting & Client Updates (15%) • Document account activity, communications, and resolutions thoroughly., • Update the client's Office Dashboard with all required information and services rendered., • Prepare and email the client's end-of-week and end-of-month reports., • Complete the Daily Client Allocation sheet for each client. SOP Compliance, Escalation & Cross-Functional Support (15%) • Collaborate with office staff, insurance billers, and payment posting teams to resolve account issues., • Escalate complex account concerns according to MedBill procedures., • Follow MedBill SOPs and client-specific workflows., • Support other departments and complete additional tasks as needed. Minimum Qualifications Education: • Highschool Diploma or GED required Experience: • One year of experience in dental revenue cycle, dental billing, dental operations, or dental clinical functions., • Strong customer service skills with a focus on providing timely responses to customers., • Excellent problem-solving and decision-making abilities., • Strong organizational skills and attention to detail., • Ability to manage multiple tasks, goals, and deadlines., • Excellent verbal and written communication skills. Skills: • Knowledge of Eaglesoft, Open Dental, and/or Dentrix. Competencies Operations Knowledge – Thoroughly understands the operational procedures for his/her position and how they affect or relate to other departments in the company. Serves as an expert for others. Product Knowledge – Has a broad knowledge of the products and services offered. Is aware of the features and pricing of the products and services they support. Is able to recommend the appropriate product or service that will meet the customer’s needs. Compliance Knowledge – Extensive understanding of general and department-specific regulations. Serves as a compliance resource for the team. Sales & Service – Guides the team to achieve goals while ensuring excellent customer service. Maintains professional communication and positive customer relationships Teamwork – Able to build morale and group commitments to goals and objectives; Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone’s efforts to succeed. Computer Skills – Demonstrates a solid understanding of the technology utilized in his/her position. Consistently looks for ways to use technology to create efficiencies. Able to troubleshoot minor problems. May serve as an expert to others. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Strength - Employee must be able to stand and/ or sit for periods of time while waiting on customers. Employee may be required to walk, reach, lift, carry and bend. This job also requires the ability to lift and/or move up to 15 lbs. Occasionally, may need to lift more than 15 lbs. Finger Dexterity - Employee will have to use fingers to make small movements, such as typing, picking up small objects, or pinching fingers together. Talking – The ability to convey information accurately by speaking to customers and other employees. Hearing - Able to hear average or normal conversations and receive ordinary information. Visual Abilities – Specific vision abilities used by the job are close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Employer reserves the right to change this job description at any time, should business needs arise.

Job Description What you will be doing? The Utilization Review (UR) Specialist is a critical member of the administrative team at Advanced Revenue Solutions and is responsible for overseeing and coordinating all aspects of utilization review and insurance authorization for clients receiving substance use disorder (SUD) treatment at Britelife Recovery. This role ensures timely approvals and continued stay authorizations from insurance payers by effectively communicating clinical information and advocating for appropriate levels of care. The UR Specialist works closely with clinical staff, admissions, medical providers, and third-party payers to support patient access to treatment and maintain financial viability for the organization. Success in this role requires strong clinical judgment, documentation skills, familiarity with ASAM criteria, and a working knowledge of insurance guidelines specific to behavioral health What tasks are required? • Conduct initial and concurrent reviews for detox, residential, partial hospitalization (PHP), and intensive outpatient (IOP) levels of care., • Obtain prior authorizations and continued stay approvals from commercial and other payers by submitting timely clinical reviews and documentation., • Communicate clinical necessity of services based on ASAM criteria and DSM-5 diagnoses., • Track and document all insurance-related communications, decisions, and outcomes in the EHR and UR logs., • Collaborate with clinicians, therapists, case managers, and medical staff to gather accurate and up-to-date clinical information for reviews., • Ensure treatment plans, progress notes, and assessments are completed on time and accurately reflect medical necessity., • Participate in multidisciplinary team meetings to stay informed on client progress and treatment goals., • Assist staff with proper documentation practices to support insurance justification and compliance., • Maintain compliance with payer policies, HIPAA regulations, and internal utilization management protocols., • Monitor trends in denials, approvals, and length-of-stay metrics to support organizational performance improvement., • Assist in appeals and peer reviews by gathering required documentation and preparing clinical summaries., • Provide training and support to staff on documentation best practices related to utilization review., • Special projects as assigned What we need from you? • Minimum of 2–3 years of experience in utilization review, case management, or insurance coordination in a behavioral health or substance use treatment setting., • Knowledge of ASAM criteria and levels of care for substance use and co-occurring disorders., • Familiarity with managed care principles, insurance authorizations, and payer requirements., • Bachelor's degree in Nursing, Social Work, Psychology, or a related field required; advanced degree or licensure (e.g., RN, LCSW, LPC, LMHC, or CADC) preferred., • Excellent organizational, communication, and time management skills., • Proficiency in Electronic Health Records (EHRs), insurance portals, and Microsoft Office tools., • Bachelor's degree in Nursing, Social Work, Psychology, or a related field required; advanced degree or licensure (e.g., RN, LCSW, LPC, LMHC, or CADC) preferred., • Experience or working knowledge with Collaborative MD and KIPU, • Experience in detox and residential SUD programs., • Knowledge of major insurance provider platforms (e.g., Optum, Aetna, BCBS, Cigna)., • Strong clinical writing skills and familiarity with medical necessity language., • Ability to advocate for clients while balancing payer relationships and compliance., • Ability to lift up to 25 pounds., • Ability to walk up and down stairs during emergency drills or situations. All ARS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. ARS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.

Job DescriptionHome Care Business Development & Referral Relations Specialist We are seeking a motivated, outgoing, and results-driven Business Development & Referral Relations Specialist to grow our New York home care agency by developing relationships with healthcare professionals and organizations that refer patients for home care services. This is a hands-on, in-office business development role focused on outbound calling, email outreach, networking, relationship building, and generating new patient referrals. The ideal candidate is comfortable picking up the phone, identifying decision-makers, following up consistently, and directly asking for referral opportunities. You will build and manage relationships with Managed Long-Term Care (MLTC) plans, care managers, case managers, social workers, physician offices, hospitals, rehabilitation facilities, nursing facilities, and community organizations. The primary goal is to turn outreach into lasting referral partnerships that generate new home care cases and support agency growth. Key Responsibilities Business Development & Referral Generation Identify, research, and develop new referral sources throughout New York. Conduct consistent outbound calls and email outreach to healthcare organizations and professionals. Build relationships with MLTC plans, care managers, case managers, social workers, physicians, discharge planners, and other healthcare referral partners. Proactively ask referral sources about patients or members who need home care services. Introduce the agency's services, service areas, and current capacity to accept new cases. Identify opportunities to increase patient referrals and grow the agency's census. Relationship Building & Account Management Establish and maintain strong relationships with new and existing referral partners. Maintain regular contact with referral sources to stay top of mind for future patient needs. Re-engage inactive referral sources and develop opportunities for repeat referrals. Follow up promptly with referral partners regarding submitted referrals and case updates. Coordinate with intake and operations teams to help ensure referred cases are handled efficiently. Build trust by providing professional communication, responsive service, and consistent follow-through. Healthcare & MLTC Outreach Identify the appropriate contacts within MLTC plans, healthcare organizations, and payer networks. Develop relationships with care management teams, provider relations representatives, discharge planners, and other professionals who influence home care referrals. Contact physician offices, medical practices, hospitals, rehabilitation centers, nursing facilities, and community organizations. Research new organizations and contacts to expand the agency's referral network. Focus outreach efforts on referral sources and organizations with strong potential to generate new cases. Pipeline Management & Reporting Maintain an organized pipeline of prospective, active, and inactive referral sources. Document calls, emails, conversations, meetings, follow-ups, and referral outcomes in the agency's CRM or tracking system. Track referral sources from initial contact through referral generation and patient intake. Maintain accurate contact information, relationship history, and follow-up tasks. Provide regular updates to management on outreach activity, new relationships, referral volume, and business development opportunities. Qualifications Strong verbal and written communication skills. Comfortable making frequent outbound calls and initiating conversations with new contacts. Confident asking for business, referrals, and opportunities to work with new patients. Persistent, self-motivated, and comfortable with repeated follow-up. Professional and personable when communicating with healthcare professionals. Strong organizational skills and the ability to manage multiple contacts and opportunities simultaneously. Results-oriented, with an interest in meeting measurable business development goals. Comfortable using email, spreadsheets, CRM platforms, and other business tools. Preferred Experience Experience in one or more of the following areas is highly preferred: New York home care or Licensed Home Care Services Agency (LHCSA) operations Managed Long-Term Care (MLTC) plans Medicaid managed long-term care Healthcare business development or sales Home care intake or patient referrals Healthcare provider relations Case management or social work outreach Physician office, hospital, or rehabilitation facility relations Existing relationships with MLTC care managers, case managers, social workers, physicians, discharge planners, or other home care referral sources are a significant advantage. What Success Looks Like Performance will be evaluated based on both consistent outreach and measurable business results, including: Outbound calls and meaningful conversations New referral contacts and relationships established Meetings and introductions secured Active referral partnerships developed New patient referrals received Referrals converted into active patients Growth from existing referral partners Reactivation of previously inactive referral sources Contribution to overall agency census growth This is a business development role, not simply a customer service or administrative position. Success requires proactive outreach, relationship building, consistent follow-up, and a clear focus on generating new patient referrals. Ideal Candidate The ideal candidate is energetic, personable, persistent, and motivated by results. They enjoy meeting new people, identifying decision-makers, building professional relationships, and turning conversations into business opportunities. You should be comfortable reaching out to a care manager or referral partner and asking: “We have availability and would love to help with any members or patients who need a home care provider. Are there any cases we can assist with?” If you are comfortable with outbound sales, enjoy building relationships, and want to see your efforts directly contribute to business growth, we encourage you to apply.

Job Description JOB DESCRIPTION DocuSign CLM Analyst Location: White Plains, NY Pay rate: $30/hr W2 Duration: 12 Months Hybrid (Minimum 3 Days Onsite) Candidates must be able to work onsite at least 3 days per week. Summary We are seeking a DocuSign CLM Analyst to support the Enterprise Business Systems team by providing functional and technical support for DocuSign Contract Lifecycle Management (CLM). This role will partner with business users, IT, Legal, Procurement, and Project teams to maintain, enhance, and optimize the CLM platform while supporting end users and driving continuous improvement. Responsibilities • Provide day-to-day support for DocuSign CLM, including troubleshooting, issue resolution, and root cause analysis., • Partner with business users to gather requirements, recommend solutions, and support workflow enhancements., • Configure and maintain CLM templates, workflows, routing logic, approval rules, clause libraries, document generation, and metadata., • Develop and deliver end-user training, documentation, job aids, and knowledge articles., • Manage enhancement requests, defects, and optimization initiatives., • Perform system administration tasks, including user provisioning, permissions, roles, and security updates., • Support release management, regression testing, system validation, and change control activities., • Monitor platform performance, integrations, and data quality., • Collaborate with Legal, Procurement, IT, Project Management, and EPMO teams to improve CLM processes., • Document standard operating procedures (SOPs), workflows, and system documentation., • Support continuous improvement initiatives across enterprise business systems. Required Qualifications • Bachelor's degree in Information Systems, Business, Computer Science, or a related field., • Experience supporting Contract Lifecycle Management (CLM) platforms., • Strong experience with DocuSign CLM., • Experience configuring workflows, templates, routing rules, clause libraries, and document generation., • Experience with system administration, user provisioning, permissions, and configuration., • Experience troubleshooting enterprise applications and supporting end users., • Strong understanding of workflow design, approval processes, business rules, and metadata., • Excellent analytical, organizational, and communication skills., • Ability to manage multiple priorities in a fast-paced environment. Preferred Qualifications • Experience with DocuSign eSignature., • Experience with workflow automation platforms and enterprise integrations., • Experience with regression testing, release management, and change control., • Knowledge of enterprise business systems and contract management processes., • DocuSign CLM Administrator or DocuSign CLM Specialist certification., • Certified Scrum Product Owner (CSPO) and/or ITIL Foundation certification. If you have experience with DocuSign CLM, Contract Lifecycle Management, Workflow Configuration, and Enterprise System Support, we'd love to hear from you!

Job Description Title: Health & Wellness Specialist Reports To: VP of Community Relations & Program Development FLSA: Non-Exempt Status: Full-time Supervisory Responsibility: N/A Position Summary The Health & Wellness Specialist serves as the primary point of contact for clients, families, and community partners within CHOICE. This role is responsible for providing exceptional customer service, connecting clients to healthcare and community resources, and ensuring a positive client experience throughout the service process. The Health & Wellness Specialist works closely with case managers and service providers to coordinate referrals and facilitate access to essential support services. This position plays a critical role in helping clients access primary care, substance abuse treatment, insurance assistance, and other supportive services that promote overall health, stability, and well-being. Essential Duties and Responsibilities • Serve as the first point of contact for clients, caregivers, referral sources, and community partners., • Ensure client documentation is completed during office visits, • Assess client needs and connect individuals to appropriate services available through the agency's Resource Center., • Facilitate referrals and appointments with Primary Care Providers (PCPs), substance abuse treatment programs, behavioral health providers, insurance representatives, housing services, and other community resources., • Coordinate communication between clients, case managers, healthcare providers, and community agencies to ensure continuity of care., • Follow up on referrals and service connections to ensure clients successfully access recommended services., • Respond to client inquiries, concerns, and complaints in a professional, timely, and compassionate manner., • Provide information regarding agency programs, eligibility requirements, and available community resources., • Maintain accurate and confidential client records in accordance with agency policies, HIPAA regulations, and documentation standards., • Document client interactions, referrals, service outcomes, and follow-up activities in the agency database., • Monitor client service requests and assist in resolving barriers to accessing care and support services., • Collaborate with multidisciplinary teams to support client goals and improve service delivery., • Participate in outreach, client engagement, and quality improvement initiatives., • Maintain knowledge of community resources, healthcare providers, insurance programs, and social service agencies., • Special projects and other duties assigned. Qualifications • Associate or bachelor’s degree in human services, Social Work, Psychology, Healthcare Administration, Business Administration, or a related field preferred., • One to three years of experience in customer service, healthcare, social services, case management support, or client relations., • Knowledge of community resources, healthcare systems, insurance programs, and referral processes preferred., • Strong interpersonal, communication, and problem-solving skills., • Ability to work effectively with diverse populations and individuals facing complex social, behavioral, or healthcare challenges., • Proficiency in Microsoft Office and electronic case management systems., • Ability to maintain confidentiality and handle sensitive information with professionalism. Work Schedule: Monday – Friday, 9 AM–5 PM, 35 hours per week Physical Environment: o Traditional office environment. Compensation range: $46,000.00 - $52,000.00

I am representing a Bronx based NYC multifamily owner and operator full service real estate firm in their search for a housing specialist to join their growing team in the Bronx. They are looking for someone to join their team, due to growth, who is strong with filing, recertification and hands on administrative skills. Responsibilities • Review lease files and support documentation to ensure accuracy, completeness, and compliance with program requirements., • Process applicant certifications, recertifications, interim recertifications, and lease renewals in accordance with LIHTC, HOME, Section 8, and other applicable affordable housing regulations., • Verify household eligibility, income, assets, student status, and other program-specific requirements., • Maintain compliance with all federal, state, and local housing regulations, including Fair Housing requirements., • Monitor regulatory requirements and ensure continued compliance with LIHTC and other affordable housing programs., • Conduct file audits and quality control reviews to identify and correct compliance deficiencies., • Prepare and maintain accurate tenant files, compliance records, certifications, and supporting documentation., • Assist with agency audits, management reviews, file inspections, and regulatory reporting requirements., • Research and stay current on changes to affordable housing regulations, compliance requirements, and industry best practices., • Communicate with residents, applicants, third-party verifiers, and agencies to obtain required documentation and resolve compliance-related issues., • Assist in the preparation of compliance reports, occupancy reports, and regulatory submissions., • Document and track compliance findings, corrective actions, and file deficiencies to ensure timely resolution., • Provide guidance and support to site staff regarding compliance procedures, documentation requirements, and program regulations., • Maintain confidentiality of resident information and sensitive documentation., • Perform other duties as assigned.

Job Description JOB TITLE: CASE MANAGER DEPARTMENT: SERVICES REPORTS TO: SENIOR CASE MANAGER FLSA: NON-EXEMPT LOCATION: NYC & WESTCHESTER SUMMARY: The Case Manager assesses clients’ needs, plans a course of action, links clients to services, and monitors the progress of clients and residents in their program. The Case Manager ensures that clients receive appropriate information and referrals to obtain and maintain housing. DUTIES & RESPONSIBILITIES: • Conduct intake and assessment process to orient client to the program and develop individual service plan reflecting assessment needs and goals., • Meet weekly with clients to assist with the achievement of individual service plan goals., • Coordinate services with Housing Specialist, other staff, and external partners, • Provide advocacy for individual clients around entitlements and services., • Provide crisis intervention and supportive counseling to strengthen clients’ ability to make appropriate life decisions., • Document case management activities in accordance with agency and funding source guidelines and procedures., • Complete Housing applications (both written and computer-generated) for clients based on their individual needs and functioning., • Achieve monthly placement quota, as assigned., • Facilitate workshops, groups, and escort clients as applicable., • Attend staff meetings and trainings to enhance skills that are related to job function., • Must be able to work flexible, alternate schedules, which may include evening and weekend shifts., • Perform other related duties. EXPERIENCE, EDUCATION, AND SPECIAL REQUIREMENTS: Bachelor's Degree in Social Work or Human Services Field preferred. Proof of Education is Required. At least 1 year of case management experience working with the homeless, mentally ill, substance abuse, and/or low-income populations. Bilingual a plus. Strong relationship-building skills required. Ability to work independently but know when to raise issues to the supervisor. Excellent organizational and time management skills are necessary. Ability to effectively multitask and follow up on a timely basis. Strong PC skills required, including Word and Excel. CARES experience preferred. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals who are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education, and assistance. Westhab complies with all applicable OSHA standards, rules, and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job Description About the Role JEI Learning Centers is seeking a bilingual (English/Korean) Franchise Support Coordinator to support our growing network of educational franchisees across the U.S. This is an ideal position for a motivated, bilingual candidate who would like hands-on experience in the fields of education, franchising, and business relationship management. In this role you will use English daily (and occasionally Korean when communicating with JEI’s head office in Korea for internal calls and document processing) to coordinate projects and events, and work closely with franchisees to help them grow enrollment and better serve students Pre-K to 9. You will gain valuable experience in franchising, marketing support, and business operations as a team member of a globally recognized leader in supplemental education. What You Will Do ● Serve as a professional representative of the JEI brand and franchise system ● Support new and existing franchisees through onboarding, training coordination, and ongoing communication ● Coordinate franchise support initiatives, marketing programs, and special events (e.g., grand openings, open houses) ● Assist with organizing and improving internal franchise support processes ● Provide on-site support visits to franchised locations as needed ● Learn the fundamentals of education franchise management with opportunities for growth/advancement ● Work along side our in-house marketing team and third-party social media services provider to help franchisees grow their business in their local community. Required Qualifications ● Fluency in spoken and written English and Korean ● Strong interpersonal, written, and verbal communication skills ● Strong organizational and time-management skills ● Ability to work collaboratively and follow directions in a fast-paced office environment ● U.S. citizen or permanent resident (visa sponsorship is not available) Preferred Qualifications ● Bachelor’s degree in business, marketing, education, or a related field ● Experience in K - 12 education and/or related tutoring business/franchise ● 3-4 years experience in franchising, business operations, or teaching roles ● Open to recent graduates with relevant experience Why Join JEI? ● A global leader in supplemental education since 1977 ● Established worldwide network of over 400 learning centers ● 50 centers across the U.S. and Canada with ongoing expansion initiatives ● Opportunity to build professional skills in the fields of franchising, education, and business support systems ● Potential JEI career paths from this role include: Franchise Business Consultant, Marketing Specialist, or Training Manager. \nCompany Description JEI is one of the world's leading supplemental education service providers offering a variety of highly individualized, step-by-step enrichment programs for students ages 4-14. Since 1977, JEI has helped millions of students achieve a higher level of learning and currently operates over 400 centers worldwide. The US operations of JEI currently oversees 50 learning centers and is looking to expand through its growing network of franchisees and brand recognition efforts. JEI is one of the world's leading supplemental education service providers offering a variety of highly individualized, step-by-step enrichment programs for students ages 4-14. Since 1977, JEI has helped millions of students achieve a higher level of learning and currently operates over 400 centers worldwide. The US operations of JEI currently oversees 50 learning centers and is looking to expand through its growing network of franchisees and brand recognition efforts.

Description: *-------NOT REMOTE TITLE: Clinician REPORTS TO: Clinical Supervisor or Clinic Director SALARY: $60-$75k ROLE RESPONSIBILITIES: • 100% amount of time will be spent delivering clinical services., • Working with Adolescents and Families in a school/clinical setting., • Provide DSM diagnostic assessment and treatment plan and make appropriate recommendations and referrals and document in accordance with regulatory agencies and policy and procedures., • Implement interventions utilizing Evidence Based Practices, • Participate in (IDT) interdisciplinary treatment team meetings focused on client mental health care., • Facilitate groups using Evidence Based Practices to assist and empower clients in improving their ability to manage their mental health needs and achieve recovery., • Consultation/supervision with attending psychiatrist and mental health specialist on best course of treatment recommendations and dispositions. QUALIFICATIONS: LMSW, LCSW, LMHC, LMFT, LCAT Required • 5 years of providing direct clinical services, preferably in a mental health setting addressing co-occurring disorders., • Knowledge of chemical dependency., • Very organized with excellent time management skills required to ensure seamless flow of clients in the clinic, timely submission of documentation and billing related documents., • Excellent interpersonal skills with staff and colleagues throughout VIP and ability to work as part of a team., • Ability to verbally express ideas and concepts clearly to others., • Proficiency with Microsoft Office., • Excellent written communication skills and ability to maintain charts as per policy and procedures., • Bilingual, ability to speak Spanish preferred, • Must be eligible for clearance through NYS Central Registry for Child Abuse and NYS Justice Center Perks Working for VIP: • Dress down Fridays, • Discount on gym membership, • Tuition reduction rate on continuing education, • Annual holiday party, • Annual staff picnic, • Medical/ Dental/ 403(B), • Transit discount for parking and MTA VIP Community Services provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. PM20 Requirements: NOT A REMOTE Position Compensation details: 60000-75000 Yearly Salary PI72ee1b59b8cc-37820-27345759

Description: *-------NOT REMOTE TITLE: Clinician REPORTS TO: Clinical Supervisor or Clinic Director SALARY: $60-$75k ROLE RESPONSIBILITIES: • 100% amount of time will be spent delivering clinical services., • Working with Adolescents and Families in a school/clinical setting., • Provide DSM diagnostic assessment and treatment plan and make appropriate recommendations and referrals and document in accordance with regulatory agencies and policy and procedures., • Implement interventions utilizing Evidence Based Practices, • Participate in (IDT) interdisciplinary treatment team meetings focused on client mental health care., • Facilitate groups using Evidence Based Practices to assist and empower clients in improving their ability to manage their mental health needs and achieve recovery., • Consultation/supervision with attending psychiatrist and mental health specialist on best course of treatment recommendations and dispositions. QUALIFICATIONS: LMSW, LCSW, LMHC, LMFT, LCAT Required • 5 years of providing direct clinical services, preferably in a mental health setting addressing co-occurring disorders., • Knowledge of chemical dependency., • Very organized with excellent time management skills required to ensure seamless flow of clients in the clinic, timely submission of documentation and billing related documents., • Excellent interpersonal skills with staff and colleagues throughout VIP and ability to work as part of a team., • Ability to verbally express ideas and concepts clearly to others., • Proficiency with Microsoft Office., • Excellent written communication skills and ability to maintain charts as per policy and procedures., • Bilingual, ability to speak Spanish preferred, • Must be eligible for clearance through NYS Central Registry for Child Abuse and NYS Justice Center Perks Working for VIP: • Dress down Fridays, • Discount on gym membership, • Tuition reduction rate on continuing education, • Annual holiday party, • Annual staff picnic, • Medical/ Dental/ 403(B), • Transit discount for parking and MTA VIP Community Services provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. PM20 Requirements: NOT A REMOTE Position Compensation details: 60000-75000 Yearly Salary PI379836beb648-38003-27345759

Job Description Transitional Services for New York, Inc., (TSINY) not-for profit, is a comprehensive, community-based mental health organization located in New York City. We provide a continuum of rehabilitative services to enrich the lives of those recovering from mental illness and facilitate their transition to increased levels of independence. Transitional Services for New York, Inc. envisions broadening its rehabilitative services and becoming a regional social service provider. Transitional Services for New York Staff will deliver effective programs with compassion, integrity, and professionalism. We expect all staff to put our clients’ needs first while respecting each other and ourselves as we provide hope to those who participate in our programs. TSINY is looking for Property Management Specialist for our Residential Development & Property Management program located in Braddock (Queens), NY. Position may require visits to sites in Queens, Brooklyn, Manhattan and the Bronx. Salary: $46,000 annually, $25.27/hr., Full-Time Full Benefits: Medical, Dental, Vision, 403b, Pension, Life Insurance Valid Driver License Required Position Summary The Property Management Specialist provides operational and administrative support to the Property Manager and the Assistant Property Manager. Provide daily property operations, regulatory compliance, leasing activities, inspections, resident file maintenance and communication with landlords, vendors, and program staff. Supports TSINY’s mission by ensuring residents live in safe, well-maintained housing and that all properties meet State OMH, HUD, Section 8, LIHTC, and HPD regulations. Essential Functions • Ensuring properties are safe, habitable and compliant with regulatory standards. Support compliance activities for OMH, HUD HQS inspections, Section 8 program requirements, LIHTC documentation and HPD Housing Maintenance Code., • Document findings and escalate concerns to the Property Manager and Assistant Property Manager., • Support compliance with OMH housing standards, HUD regulations including HQS inspections, Section 8 requirements, LIHTC certifications and income verification and HPD Housing Maintenance Code., • Conduct site visits, inspections and quality control reviews., • Track follow-up and corrective actions., • Serve as a support liaison to residents, responding to inquiries, complaints, conflicts and lease-related concerns., • Participate in move-ins, move-outs and resident orientations., • Ensure HPD compliance with Housing Maintenance Code, violations of correction, lead based paint rules and building registration., • Assist with monitoring rent collection, arrears tracking and maintaining accurate rent rolls and security deposit logs., • Prepare and organize documents for audits and regulatory reviews (HUD, LIHTC, OMH, HPD)., • Maintain spreadsheets, property databases and property management software. Support invoice processing, vendor documentation and contract tracking., • Ensure proper documentation for HUD, LIHTC, HPD, and OMH audits., • Serve as a communication point for residents regarding basic concerns, maintenance needs and scheduling of work., • Assist in reinforcing TSINY housing rules, policies and reasonable accommodation procedures., • Participate in move-in and move-out processes, including unit condition documentation., • Scattered Site & Apartment Based Program Support., • Assist in finding new apartments for Supportive Scattered Site Housing and Apartment Treatment Programs., • Obtain new leases and support program staff with tenant move-ins., • Monitor the local real estate rental market and apartment needs., • Prepare lease agreements and renewal documents., • Assist with leasing activities, including showing units, collecting application documents, preparing lease packets and verifying required documentation., • Complete annual recertifications, rent calculations, income verifications and LIHTC/TIC documentation., • Maintain accurate, organized and compliant resident files (OMH, HUD, Section 8, HPD, LIHTC, ADA, Fair Housing)., • Monitor residential program apartment needs. Monitor the local real estate rental market. General • Assist the Property Manager and Assistant Property Manager with administrative and operational tasks., • Assist with maximizing income and reducing costs in mixed occupancy buildings., • Hours vary depending on Program needs., • Be able to sit or stand as needed, with or without reasonable accommodation., • May require walking, primarily on a level surface, for short periods throughout the day, with or without reasonable accommodation., • Be able to reach above shoulder heights, below the waist or lift as required to file documents or store materials throughout the workday, with or without reasonable accommodation., • Driver’s license is required., • During a declared disaster, assume and adhere to assigned Job Action role(s) consistent with Disaster Preparedness Plan., • Attend job and Agency trainings as required to maintain compliance and ensure continued professional development., • Perform other related duties as required. Experience/Education/Skills/Abilities High School Diploma plus 2 years’ related experience required. Experience in not-for-profit operations, property management or tenant organizing with demonstrated analytical skills utilizing budgetary, operational, financial and related information a plus. Currently valid New York State Driver's License and a safe driving history. Required to have own vehicle. Computer skills in Excel and Word. Be proficient with basic office equipment such as telephones, copiers, fax machines, printers and computers. Must be organized, able to multitask and work with peers and supervisors in a collegial environment.

Harvey Nash USA has been engaged to find a talented Senior Program Manager – AI Builder to help transform a high-impact Go-to-Market (GTM) Strategic Initiatives team from AI-assisted to AI-native operations for the world's largest professional network Title: Senior Program Manager – AI Builder, GTM Strategic Initiatives Location: New York, NY | San Francisco, CA | Detroit, MI Work Model: Hybrid – 2+ days per week in office; flexible days Duration: 6 months contract, with potential for extension About the Opportunity In this role, you will identify opportunities to eliminate manual work, design and deploy AI-powered workflows, and build reusable agents, prompts, and automation tools that enable program managers to operate more efficiently. You will partner closely with senior program managers and team leadership to turn ideas into practical solutions, ship improvements rapidly, and measure their impact on day-to-day work. This is an ideal opportunity for a hands-on AI builder who combines program management expertise, a user-first mindset, and a strong bias for action to shape the next generation of AI-enabled business operations. Day-to-Day Responsibilities • Drive the AI transformation roadmap: Partner with team leadership to define and execute the roadmap for transitioning to an AI-native program management practice, from individual productivity enhancements to team-wide automation and intelligent orchestration., • Build AI-powered workflows: Design, develop, deploy, and continuously improve automations that reduce manual effort across status reporting, meeting preparation and follow-ups, progress tracking, decision logs, and playbook creation., • Connect business systems and data: Integrate workflows with systems of record and collaboration platforms, including SharePoint, OneDrive, Google Drive, and business intelligence tools. Ensure reliable data access, schema management, permissions, and refresh processes., • Deliver iterative improvements: Ship usable solutions weekly or every one to two weeks, incorporating feedback and continuously improving functionality, reliability, and team-wide adoption., • Measure business impact: Define success metrics such as time saved per program manager, percentage of recurring work automated, and active usage of AI assets. Communicate outcomes and recommendations clearly to leadership., • Develop a reusable AI asset library: Create and maintain a centralized library of AI agents, prompts, skills, templates, and workflow automations that can be reused across programs., • Enable adoption and knowledge sharing: Work directly with program managers to understand their workflows, demonstrate solutions, conduct office hours, document processes, and transfer ownership so tools can be maintained and used independently., • Champion responsible AI: Identify and mitigate risks related to data privacy, confidentiality, accuracy, and governance. Establish appropriate human-review checkpoints and ensure solutions align with internal responsible AI standards. Must-Have Qualifications • 5+ years of experience in program management, product management, operations engineering, or a closely related field., • At least 1 year of hands-on experience building LLM-based tools, such as AI agents, copilots, or prompt and skills libraries, for non-technical users., • At least 1 year of experience deploying automation into a real business workflow, with evidence of a solution that runs independently without ongoing manual intervention from its creator., • At least 1 year of experience with one or more relevant tools or platforms, such as Microsoft Copilot and Copilot Studio, Microsoft Power Automate, Microsoft Power Platform, or GitHub Copilot., • At least 1 year of experience integrating with systems of record, including managing data schemas, permissions, and refresh processes., • Demonstrated ability to identify manual or repetitive business processes and translate them into practical, reliable AI-powered workflows., • Strong understanding of program management fundamentals, including status reporting, milestones, risks, issues, dependencies, decision tracking, and progress-to-goal reporting., • Ability to independently design, build, test, deploy, and iterate on solutions with limited direction., • Excellent written and verbal communication skills, with the ability to explain AI capabilities and workflows to non-technical stakeholders. Nice-to-Have Qualifications • Experience as an AI builder, automation lead, or workflow automation specialist embedded within a Go-to-Market, Revenue Operations, Sales Strategy, or business operations team., • A track record of leading ambiguous, complex initiatives from concept through implementation and measurable business impact., • Experience designing agentic AI systems or multi-step workflows that support proactive risk identification, dependency mapping, and cross-program analysis., • Experience building and maintaining reusable internal libraries of AI agents, prompts, skills, templates, and automation assets., • Familiarity with Microsoft 365 collaboration tools, enterprise data environments, and business intelligence platforms., • Experience with change management, user training, enablement sessions, office hours, and adoption measurement., • Ability to assess program charters, RAID logs, dependency maps, status decks, and other program artifacts to identify opportunities for automation., • Experience establishing metrics and reporting frameworks to evaluate productivity improvements, workflow adoption, and automation effectiveness., • A strong perspective on how AI and agentic systems can reshape program management and drive meaningful business outcomes. What Success Looks Like • Program managers spend less time on repetitive administrative work and more time driving strategic outcomes., • AI-powered workflows are reliably deployed, regularly used, and continuously improved., • Reusable AI assets accelerate adoption and reduce duplicated effort across the team., • Productivity gains are measurable and communicated clearly to leadership., • The team establishes a scalable, responsible model for AI-native program management. If you are energized by turning emerging AI capabilities into practical business solutions—and want to help redefine how a globally connected professional community operates—this is an opportunity to make a measurable impact. Education • Bachelor’s degree in marketing, Business, Technology, Communications, or a related field., • Equivalent professional experience may be considered. A reasonable, good faith estimate of the minimum and maximum hourly wage for this position is $68 - $85 Hourly on W2. About us: Harvey Nash is a national, full-service talent management firm specializing in technology positions. Our company was founded with a mission to serve as the talent partner of choice for the information technology industry.

JOB DESCRIPTION Job Summary \n Provides support for care management/care coordination activities and collaborates with multidisciplinary team coordinating integrated delivery of member care across the continuum. Strives to ensure member progress toward desired outcomes and contributes to overarching strategy to provide quality and cost-effective member care. \n \n This role will support adults with complex behavioral health needs, including serious mental illness, substance use disorders, and co-occurring medical conditions. This role involves care coordination, community resource navigation, trauma-informed care, and addressing social determinants of health. Additionally, the role will involve closing preventive care gaps, improving treatment engagement, and developing integrated care plans that address both medical and behavioral health needs. Case management and managed care experience is preferred. \n \n Essential Job Duties \n \n • Completes comprehensive behavioral health assessments of members per regulated timelines and determines who may qualify for care coordination/case management based on clinical judgment, changes in member health or psychosocial wellness and triggers identified in assessments. \n • Develops and implements care plan in collaboration with member, caregiver, physician and/or other appropriate healthcare professionals and member support network to address member needs and goals. \n • Conducts telephonic, face-to-face or home visits as required. \n • Performs ongoing monitoring of care plan to evaluate effectiveness, document interventions and goal achievement, and suggest changes accordingly. \n • Maintains ongoing member caseload for regular outreach and management. \n • Promotes integration of services for members including behavioral health and home and community resources to enhance continuity of care. \n • Facilitates interdisciplinary care team meetings and informal ICT collaboration. \n • Uses motivational interviewing and Molina clinical guideposts to educate, support and motivate change during member contacts. \n • Assesses for barriers to care, provides care coordination and assistance to member to address concerns. \n • May provide consultation, resources and recommendations to peers as needed. \n • 25-40% estimated local travel may be required (based upon state/contractual requirements). \n \n Required Qualifications \n \n • At least 2 years health care experience, preferably in behavioral health, or equivalent combination of relevant education and experience. \n • Licensed behavioral health clinician to include: Licensed Clinical Social Worker (LCSW), Licensed Master Social Worker (LMSW), Advanced Practice Social Worker (APSW), Certified Health Education Specialist (CHES), Licensed Professional Counselor (LPC), Licensed Professional Clinical Counselor (LPCC), Licensed Marriage and Family Therapist (LMFT, Doctor of Psychology (PhD or PsyD) or equivalency based on state contract, regulation, or state board licensing mandate. If licensed, license must be active and unrestricted in state of practice. \n • Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance for job related travel requirements, unless otherwise required by law. \n • Experience with working with persons with severe and persistent mental health concerns and serious emotional disturbances, to include substance use disorder and foster care. \n • Knowledge and experience related to whole person care principles, chronic health conditions, and discharge planning coordination. \n • Data entry skills and previous experience utilizing a clinical platform. \n • Excellent verbal and written communication skills. \n • Microsoft Office suite/applicable software program(s) proficiency. \n \n Preferred Qualifications \n • Certified Case Manager (CCM). \n • Experience working with adults with serious mental illness (SMI), substance use disorders (SUD), co-occurring behavioral and physical health conditions, and complex psychosocial needs. \n • Knowledge of community-based behavioral health resources, housing programs, social services, and care coordination across multiple systems of care. \n • Experience identifying and addressing gaps in preventive care, medication adherence, and behavioral health treatment engagement through proactive outreach and member-centered interventions. \n • Understanding of trauma-informed care, motivational interviewing, recovery-oriented practices, and person-centered care planning. \n • Ability to integrate medical, behavioral health, and social determinants of health considerations into comprehensive care plans. \n • Familiarity with behavioral health clinical guidelines, health equity principles, crisis intervention, and risk assessment strategies. \n • Case management, care management, and managed care experience is strongly preferred. \n To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board. \n Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V \n Pay Range: $26.41 - $61.79 / HOURLY \n *Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

Job Description Job Title: Field Support Specialist Reports To: The Field Support Specialist will report to the Client Services Supervisor, Client Services Manager, Human Resources, or equivalent leadership. Job Overview: The Field Support Specialist will be assigned to provide backfill coverage within their assigned region, filling in for staff that will be on scheduled and unscheduled time off. This position requires flexibility as there will be multiple locations the FSS could be assigned to. This assignment could also be same day assignments based on unscheduled call outs needing immediate support. This position is recognized as a critical role for customer satisfaction, continuity of business, and meeting our service level agreements. The goal for this role is to ensure customers are supported with continuous coverage in conformance of our service level agreements. The FSS Representative provides exceptional overall office services experience, delivering operational functions in the following service lines: shipping & receiving, print & binding, facilities, hospitality, concierge, reception, data entry, document scanning, inventory/supplies management, and other processes which may be tailored to specific sites within the scope of our core business lines and service level agreements. Training will be facilitated at SPS sites within that region to establish FSS familiarity with the other SPS sites. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. Duties and Responsibilities: Mail Services • Provides exceptional world class service to all clients (in all forms of communication)., • Processes inbound and outbound accountable and flat mail/packages and sorts by recipient/department utilizing manual or electronic chain of custody procedures., • Performs duties associated with the shipping and receiving of materials such as packaging and sealing shipments. Reprographics Services • Assists with copy/print production and/or monitoring the copy/print equipment for satisfactory functionality., • Provide binding services such a GBC, Velo, Coil, and Wire Internal, • Performs daily key operations of convenience multi-function devices (ensuring functionality, replenish toner/paper)., • Performs duties of scanning and imaging documents and light copy/print reproduction services. Office Services • Maintains the Office Services Center area in a neat and orderly fashion., • Service and replenish the pantry, conference, kitchen, or meetings areas., • Provides general and preventative office maintenance & repair duties., • Oversees office equipment maintenance and safety tests., • Breakroom organization, cleaning, and stocking., • Meeting room and conference room set ups., • Monitors level of office supplies on the floors while replenishing., • Inventories office supplies and orders accordingly. Front of House • Provides reception or concierge (front of office) coverage as needed., • Welcome guests receive and catalog guest information, and orient new clients., • Represent SPS Global and our clients positively in all interactions (in person, on the phone, and over email) • Oversee the quality of the lobby concierge experience while demonstrating a spontaneous desire to assist others and provide excellent service, • Exhibit a courteous and gracious personality even in stressful situations and builds professional relationships with customers and other teams., • Receiving guests and contacting associated client host, coordinating with Building Security, and managing access levels for clients., • Answers and properly routes global calls,, • Logs visitors into the registration system., • Provides light administrative support to staff as directed Competencies: • Strong verbal and written communication skills., • Excellent customer service skills., • MS Office Suite experience with intermediate to expert competency., • Ability to handle multiple tasks simultaneously., • Good organizational skills., • Working knowledge of MFD (Multi-Functional Device) equipment., • Requires knowledge and understanding of shipping/receiving procedures and ability to comprehend instructions., • Possesses ability to work independently and capable of completing projects., • Proactively seeks out additional work during downtime., • Builds professional relationships with customers and other teams., • Maintains professionalism and composure when interacting with all employees. Qualifications and Education Requirements: • High School Diploma (or equivalent) required., • 6+ months prior work experience preferred., • Ability to work assigned work hours determined by manager., • Excellent organizational and time management skills., • Analytical abilities and aptitude in problem-solving., • Superb written and verbal communication skills., • Current knowledge or ability to learn computer-based systems required for functions of position., • Required to maintain an overall professional appearance and attitude., • Adhere to all policies and procedures required. Physical Demands: • Approximately 50% of the time this position requires the below physical demands., • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry 25 lbs. individually and 50 lbs. with assistance., • Ability to walk bend, kneel, stand, and/or sit for an extended period of time., • Manual dexterity required for operating office machinery and use of equipment such as ladders and binding machinery., • Specific vision abilities required by this job include close vision, distance vision, ability to adjust focus and ability to match or detect differences between colors, including shades of color and brightness (MFP color calibration and print requests require this ability). Travel: • Travel is an essential part of the Field Services Specialist role and it is mandatory to have access to a reliable means of transportation., • Assignments can include traveling from one SPS site to another SPS site after your arrival to your "home" location as required by business need., • Travel distance will be predominately within the FSS's assigned region Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, location, and other job-related factors. Vacancy Status: This posting is for an existing vacancy. Pay Range $20—$20 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities., • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do., • We Recognize Talent: We offer a variety of recognition programs for all levels of employees., • Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account. PTO allows employees to take approved time off for any reason., • Bonuses: Are available for employee and client referrals for current employees., • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, and Entertainment Discounts., • Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering. About SPS SPS is a global workplace solutions and business transformation company operating in more than 20 countries. Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings. Our clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation. No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse Applicant Tracking System to facilitate application management and recruiting workflows. Human recruiters and hiring managers review applications and exercise independent judgment throughout the hiring process SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Clifton Budd & DeMaria, LLP, a management-side labor and employment law firm located in Midtown Manhattan is seeking an experienced Legal eBilling and Collections Specialist. This person, under the leadership of the Director of Administration and Finance and the Lead Billing Specialist, will work with the accounting team and attorneys throughout the Firm to coordinate all eBilling and collections related activities for the firm. We are looking for a technically competent candidate that is an excellent communicator, professional, highly organized and possesses stellar administrative skills. The position is an in-person office position with a Monday through Friday, 9:30 a.m. to 5:30 p.m. work schedule. Responsibilities • Manage all aspects of eBilling, including submission, review, and compliance with client Outside Counsel Billing Guidelines and Firm policies., • Maintain and update Partner and client billing protocols as needed., • Ensure accurate client/matter setup in the Firm’s billing software in accordance with eBilling requirements., • Handle eBilling tasks: submit timekeeper rates, set up new client matters, resolve and resubmit rejected invoices, manage vendor invoices for payment, and prepare/submit accruals per client guidelines and deadlines., • Oversee collections: monitor accounts receivable aging, contact clients regarding past-due balances, resolve billing discrepancies with attorneys and staff, document activity, provide status reports, follow up on partial payments, and process write-offs in line with Firm policy., • Identify and implement process improvements to enhance eBilling and collections efficiency., • Maintain effective communication with clients’ financial and eBilling teams to ensure timely invoice processing., • Support the accounting department with additional responsibilities as assigned. Experience and Qualifications • Minimum of 3 years’ experience in a law firm billing department working primarily on eBilling platforms., • Experience with Juris software preferred., • Proficiency with multiple eBilling platforms, such as TyMetrix 360, CounselLink, Collaborati, Legal Tracker (Serengeti), Passport, Bottomline Legal eXchange, Legal-X, Brightflag, and similar systems., • Strong working knowledge of LEDES billing formats and eBilling workflows., • Bachelor’s degree in Accounting, Business, or a related field preferred; equivalent experience will be considered., • Solid math skills, including percentage calculations., • Proficiency in Microsoft Excel, Adobe Pro, Word, and Outlook., • Excellent written, verbal, and interpersonal communication skills., • Highly detail-oriented, accurate, and capable of meeting deadlines., • Able to work collaboratively within a team, while also functioning independently with minimal supervision. Compensation The salary range for this position is $70,000 – $80,000, commensurate with experience. Application Instructions Interested candidates should submit a single file containing both a resume and a cover letter, outlining relevant eBilling and collections experience to .

Staff Product Engineer - Agentic Systems Compensation: $250,000 - $300,000 base + equity Location: New York City – Onsite, 5 days per week The Company A well-funded, high-growth applied AI company is building intelligent agents that perform complex, document-heavy accounting and financial workflows. Rather than adding AI features to traditional software, the business is developing autonomous systems that complete meaningful work and allow professionals to focus on judgment, exceptions, and higher-value activities. The company is scaling quickly, with a growing engineering organisation and an ambitious product roadmap. The Opportunity This is an opportunity to join a team rethinking how software is built and what individual engineers can own in an AI-native organisation. You'll have exceptional autonomy, working on products where AI agents perform real customer work in production. The business is looking for engineers who combine strong technical fundamentals, product judgment, and the ambition to solve problems that traditionally required entire engineering teams. The Role As an MTS – Product engineer, you'll own complex product problems from initial customer discovery through implementation, deployment, and ongoing improvement. You'll work across the full stack, building interfaces, APIs, workflows, and AI agents that deliver tangible outcomes for customers. This is a hands-on product engineering position where understanding the business problem is just as important as writing excellent software. What You'll Do • Own end-to-end product development, from understanding customer needs and defining scope to building, shipping, and maintaining production systems., • Build AI-native applications that automate complex, multi-step workflows and support human review where judgment is required., • Develop across the full stack, including user interfaces, APIs, data models, application logic, and agent-powered functionality., • Partner with product managers, designers, and domain experts to translate ambiguous customer problems into intuitive, practical solutions., • Design reliable agent experiences, including context management, evaluations, exception handling, review controls, and feedback loops., • Improve products after launch, using customer feedback, instrumentation, and production performance to increase adoption, reliability, completion speed, and efficiency., • Leverage modern AI development tools to accelerate delivery while making thoughtful decisions about architecture, usability, and technical quality. What You'll Bring • Significant professional software engineering experience, ideally 7+ years, with a track record of independently delivering substantial products., • Strong full-stack engineering capabilities and the ability to make sound decisions across frontend, backend, APIs, data, and system architecture., • Excellent product judgment, with a clear understanding of what makes complex software intuitive, dependable, and valuable to customers., • Experience operating in high-ownership environments, ideally within scaling startups or technically demanding B2B software companies., • Evidence of working closely with customers or product stakeholders to shape requirements, challenge assumptions, and improve outcomes., • Genuine enthusiasm for AI agents, AI-assisted engineering, and the opportunity to build a new generation of intelligent products. Previous experience developing agentic applications is highly desirable. What This Role Requires • End-to-end product ownership: Demonstrable experience taking complex software from an unclear initial problem through development, launch, and production iteration., • Strong engineering fundamentals: Ability to work independently across multiple parts of the application stack and make sensible technical tradeoffs., • Product and customer understanding: Confidence navigating ambiguity, understanding real user workflows, and making decisions that balance speed, reliability, and usability., • Commitment to the working model: Willingness to work onsite in New York City five days per week and embrace AI-assisted development as a core part of the engineering process. Why Join • Exceptional autonomy and impact. Own meaningful product areas and solve problems that would traditionally be distributed across larger teams. Your engineering decisions will directly influence customer outcomes and product direction., • Build at the frontier of applied AI. Work on autonomous systems that execute complex real-world tasks, rather than incremental AI features or experimental prototypes., • Join at a pivotal growth stage. Help shape the engineering culture and the future of AI-native product development within a rapidly expanding, well-capitalized technology company, with meaningful equity participation. About People in AI People in AI is a specialist recruitment partner connecting exceptional AI, machine learning, data, and engineering talent with some of the most ambitious technology companies in the world. We work closely with founders, technical leaders, and hiring teams to represent opportunities accurately and help candidates assess genuine fit.

FLSA: NON-EXEMPT DIVISION: SERVICES REPORTS TO: CASE MANAGER SUPERVISOR LOCATION: BRONX, NY SALARY: $40,000.00 -$45,000.00 SUMMARY: The Case Manager assesses clients needs, plans a course of action, links client to services and monitors progress for residents in a homeless shelter. You must assure clients receive appropriate information and referrals to obtain and maintain housing. Proof of COVID-19 vaccine required. DUTIES & RESPONSIBILITIES: • Conduct intake and assessment process to orient client to the program and develop individual service plan reflecting assessment needs and goals., • Meet weekly with clients to assist with the achievement of individual service plan goals., • Coordinate services with Housing Specialist, other staff and external partners, • Provide advocacy for individual clients around entitlements and services., • Provide crisis intervention, aggressive and supportive counseling to strengthen clients ability to make appropriate life decisions., • Document case management activities in accordance with agency and funding source guidelines and procedures., • Complete Housing applications (both written and computer generated) for clients based on their individual needs and functioning., • Achieve monthly placement quota, as assigned., • Facilitate workshops, groups and escort clients as applicable., • Attend staff meetings and trainings to enhance skills that are related to job function., • Must be able to work flexible, alternate schedules which may include evening and weekend shifts., • Perform other related duties. EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: MSW preferred. Bachelor's degree in social work or human services Field considered with 5 years of case management experience working with the homeless, mentally ill, substance abuse and/or low-income populations. Strong relationship building skills is required. Ability to work independently but know when to raise issues to supervisor. Excellent organizational and time management skills necessary. Ability to effectively multi-task and follow-up on a timely basis. Strong PC skills required including Word and Excel. Bilingual (Spanish) is required. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. 9:00 AM - 5:00 PM 35 hour work week

The Field Support Specialist will report to the Client Services Supervisor, Client Services Manager, Human Resources, or equivalent leadership. Job Overview: The Field Support Specialist will be assigned to provide backfill coverage within their assigned region, filling in for staff that will be on scheduled and unscheduled time off. This position requires flexibility as there will be multiple locations the FSS could be assigned to. This assignment could also be same day assignments based on unscheduled call outs needing immediate support. This position is recognized as a critical role for customer satisfaction, continuity of business, and meeting our service level agreements. The goal for this role is to ensure customers are supported with continuous coverage in conformance of our service level agreements. The FSS Representative provides exceptional overall office services experience, delivering operational functions in the following service lines: shipping & receiving, print & binding, facilities, hospitality, concierge, reception, data entry, document scanning, inventory/supplies management, and other processes which may be tailored to specific sites within the scope of our core business lines and service level agreements. Training will be facilitated at SPS sites within that region to establish FSS familiarity with the other SPS sites. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. Duties and Responsibilities: Mail Services: • Provides exceptional world class service to all clients (in all forms of communication)., • Processes inbound and outbound accountable and flat mail/packages and sorts by recipient/department utilizing manual or electronic chain of custody procedures., • Performs duties associated with the shipping and receiving of materials such as packaging and sealing shipments. Reprographics Services: • Assists with copy/print production and/or monitoring the copy/print equipment for satisfactory functionality., • Provide binding services such a GBC, Velo, Coil, and Wire Internal, • Performs daily key operations of convenience multi-function devices (ensuring functionality, replenish toner/paper)., • Performs duties of scanning and imaging documents and light copy/print reproduction services. Office Services: • Maintains the Office Services Center area in a neat and orderly fashion., • Service and replenish the pantry, conference, kitchen, or meetings areas., • Provides general and preventative office maintenance & repair duties., • Oversees office equipment maintenance and safety tests., • Breakroom organization, cleaning, and stocking., • Meeting room and conference room set ups., • Monitors level of office supplies on the floors while replenishing., • Inventories office supplies and orders accordingly. Front of House: • Provides reception or concierge (front of office) coverage as needed., • Welcome guests receive and catalog guest information, and orient new clients., • Represent SPS Global and our clients positively in all interactions (in person, on the phone, and over email), • Oversee the quality of the lobby concierge experience while demonstrating a spontaneous desire to assist others and provide excellent service, • Exhibit a courteous and gracious personality even in stressful situations and builds professional relationships with customers and other teams., • Receiving guests and contacting associated client host, coordinating with Building Security, and managing access levels for clients., • Answers and properly routes global calls,, • Logs visitors into the registration system., • Provides light administrative support to staff as directed Competencies: • Strong verbal and written communication skills., • Excellent customer service skills., • MS Office Suite experience with intermediate to expert competency., • Ability to handle multiple tasks simultaneously., • Good organizational skills., • Working knowledge of MFD (Multi-Functional Device) equipment., • Requires knowledge and understanding of shipping/receiving procedures and ability to comprehend instructions., • Possesses ability to work independently and capable of completing projects., • Proactively seeks out additional work during downtime., • Builds professional relationships with customers and other teams., • Maintains professionalism and composure when interacting with all employees. Qualifications and Education Requirements: • High School Diploma (or equivalent) required., • 6+ months prior work experience preferred., • Ability to work assigned work hours determined by manager., • Excellent organizational and time management skills., • Analytical abilities and aptitude in problem-solving., • Superb written and verbal communication skills., • Current knowledge or ability to learn computer-based systems required for functions of position., • Required to maintain an overall professional appearance and attitude., • Adhere to all policies and procedures required. Physical Demands: • Approximately 50% of the time this position requires the below physical demands., • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry 25 lbs. individually and 50 lbs. with assistance., • Ability to walk bend, kneel, stand, and/or sit for an extended period of time., • Manual dexterity required for operating office machinery and use of equipment such as ladders and binding machinery., • Specific vision abilities required by this job include close vision, distance vision, ability to adjust focus and ability to match or detect differences between colors, including shades of color and brightness (MFP color calibration and print requests require this ability). Travel: • Travel is an essential part of the Field Services Specialist role and it is mandatory to have access to a reliable means of transportation., • Assignments can include traveling from one SPS site to another SPS site after your arrival to your "home" location as required by business need., • Travel distance will be predominately within the FSS's assigned region Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, location, and other job-related factors. Vacancy Status: This posting is for an existing vacancy. Pay Range $20 - $20 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities., • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do., • We Recognize Talent: We offer a variety of recognition programs for all levels of employees., • Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account. PTO allows employees to take approved time off for any reason., • Bonuses: Are available for employee and client referrals for current employees., • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, and Entertainment Discounts. Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering. About SPS SPS is a global workplace solutions and business transformation company operating in more than 20 countries. Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings. Our clients include leading organizations across banking, insurance, legal, higher education, professional services, and

At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? We believe transportation is more than movement, it's the foundation of connected, thriving communities. As part of HDR's Transportation Business Group, you'll help shape the systems that move people and goods safely, efficiently, and sustainably. From designing resilient highways and iconic bridges to advancing transit, passenger and freight rail, aviation, federal transportation ports and marine infrastructure, your work will directly support economic vitality, public safety, sustainable and resilient communities and quality of life. We bring together planners, engineers, architects, construction management staff, environmental, strategic communications, economists, management consultants and specialists across disciplines to solve complex mobility challenges with innovation, technical excellence, and a deep understanding of community needs. Whether you're modernizing aging infrastructure or pioneering next-generation transportation solutions, your contributions will help define the future of mobility. This isn't just a job, it's a chance to lead progress, drive meaningful impact, and leave a legacy of smarter, more connected transportation networks. HDR has a unique career opportunity for an experienced professional to serve in a senior leadership position in the Bridges and Structures Business Class in HDR's Transportation Business Group. The Major Bridge Technical Director opportunity is designed for a dynamic, forward-thinking leader who pairs deep technical mastery with a passion for driving professional growth and building collaborative teams. The Major Bridge Technical Director will actively champion the technical leadership of our major bridges program, provide strategic guidance and hands-on direction across all technical aspects of project development and delivery, lead project staffing and training initiatives, and ensure that HDR's industry-leading standards of practice are consistently and effectively applied across our major bridge portfolio. Primary Responsibilities: • Champion leadership in planning, directing, and monitoring all aspects of large, complex, multi-discipline bridge projects., • Provide proactive technical oversight, cross-team coordination, and collaborative problem-solving., • Deliver technical leadership for bridge design and production efforts, actively engaging with design teams., • Perform complex structural planning, analysis and design for long-span projects that may include suspension, cable stay, arch, segmental, extradosed, steel and prestressed concrete bridges., • Cultivate client relationships and actively support marketing, design, and production initiatives., • Facilitate interactive schematic, design development, and contract document work sessions at project sites alongside Project Managers, technical professionals, and other disciplines., • Make sures project deliverables and supporting documentation are complete, understandable, conform to applicable and industry standards relative to their intended purpose, including client and HDR requirements., • Serve as an accessible, high-level technical specialist while actively supervising and mentoring junior engineers. Assist in strategic marketing efforts, including proposal generation and building partnerships for major bridge pursuits., • Oversee the implementation of QA/QC procedures and conduct comprehensive reviews of bridge plans for complex projects., • Drive the execution of training programs for personnel, aligning with strategic plans and business class initiatives., • Act as a mentor and supervisor to cultivate the next generation of engineering talent., • Ensure emerging technologies are integrated into our workflows to continually advance HDR's complex bridge design capabilities., • Participate in selecting key staff nationally and globally, identifying strategic hires to fuel the growth of HDR's Bridge program., • Represent HDR through active industry participation in conferences, presentations and/or technical committees participation., • Collaborate and coordinate with the Bridge and Structures Business Class Director and the other Bridge and Structures Business Class Program Leaders., • Periodic travel throughout North America, Canada and Australia as needed to foster client relationships and provide targeted on-site technical expertise during major project kickoffs or project milestones. Preferred Qualifications: • BS/MS in Structural Engineering., • P.E. or P.Eng (and SE highly preferred) license with the ability to quickly obtain reciprocity in other jurisdictions via NCEES., • 20+ years of bridge project and client management experience, with a proven track record in significant long-span project delivery., • Must have successfully served as either the EOR or the lead of a design team responsible for delivering the final design of at least one cable-stayed bridge with a main span of approximately 900 feet or greater, where such bridge is either under construction, or has completed construction within the last 10 years., • Experience in delivering complex alternative delivery (Design Build, Progressive Design Build, P3) projects., • Must thrive when viewed as an accessible technical expert, showing a strong background of collaborative technical leadership on major bridge projects., • Dynamic, people-focused leader with experience building a cohesive team culture and managing team members in various locations., • Demonstrated business development and strategic planning skills., • Excellent communication, leadership, and mentoring skills., • Proven ability to interact with various design teams, have excellent organizational, project management and communication both written and verbal skills., • Familiarity with or ability to guide teams utilizing industry-standard bridge software platforms (such as Larsa, LUSAS, SAP 2000, or Midas Civil)., • An attitude and commitment to being an active participant of our employee-owned culture is a must., • Demonstrated experience in the design of complex long-span light rail or heavy rail structures., • Demonstrated experience in the design of complex long-span structures in regions of high seismicity., • Constructability & Erection Methods: Deep familiarity with balanced cantilever construction, heavy lifting operations, geometry control systems, and cable stressing procedures., • On-Site Construction Support: A proven track record of serving as a field engineer or providing direct on-site design support during the foundation, pylon erection, or deck segment lifting phases. Required Qualifications: • Bachelor's degree, • A minimum of 10 years bridge design experience, • Requires professional engineering license recognized by the licensing board for the location of the position offered. Example: Professional Engineer (PE or P.Eng) license., • Proven hands-on experience in all aspects of bridge design projects, • Familiarity with Bluebeam Revu and engineering software packages such as: LEAP Bridge Enterprise, FB-MultiPier, LPile, AASHTOWare BrR, midas Civil, MDX, SAP2000, CSiBridge, RM Bridge, spColumn, STLBridgeLRFD, or STLBridge., • Knowledge of ADINA, LUSAS, Bentley OpenBridge Designer and OpenBridge Modeler and/or Autodesk Infraworks and Civil3d., • Experience using Microsoft Office Suite, MicroStation, AutoCAD, MathCAD, LARSA, Prestress Concrete Design, • Demonstrated leadership skills, communication skills and ability to work with various teams, • Project management skills desirable, • Strong communication skills and willing to work in a team environment, • Must be comfortable being viewed as a technical expert in engineering analysis and design and have proven background of technical leadership on these types of projects, • An attitude and commitment to being an active participant of our employee-owned culture is a must What We Believe HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve. Our Commitment As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day. Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees. We provide a comprehensive benefits package that promotes employee ownership, employee health, performance, and success, which includes medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time away, parental leave, paid holidays, a retirement savings plan with employer match, employee referral bonus and tuition reimbursement. The expected compensation range for this position depends upon skills, experience, education and geographical location. (Stated benefits are for full-time regular positions. Temporary and part-time roles eligible for limited benefits.) US locations: 147,950.00-277,863.00.(Depending on location

Hematopoietic Progenitor Cell Processing Specialist This position is responsible for performing processing, cryopreservation, and testing of the hematopoietic progenitor cell products and parathyroid tissue for hospital clients. Facilitate receipt of cellular therapy products by reviewing processing and collection order forms, forwarding forms to clinical apheresis team as applicable, communicating by email and phone with client transplant centers to schedule transport of products to the lab and to obtain and provide required documents. Process HPC, Apheresis, HPC, marrow and parathyroid tissue by following established procedures for aseptic technique, including but not limited to, cell and volume reduction, cryopreservation of viable products. Perform calculations, including, but not limited to cell concentrations in products, dilutions required for cryopreservation and dispensing requested therapeutic doses of cells, volumes of cells needed for infusion, and viabilities. Receives and accessions cellular therapy products. Prepares samples for testing, enters sample ID's into electronic system, inspects and packs samples for shipment to testing laboratories. Prepares units for shipment to the transplant center. Prepare labels, reports, and shipping containers for shipments. Retrieves products from storage and confirms identity of the products. Packs products in appropriately prepared shipping containers. Release the products to courier for shipment to transplant center. Compliance with FDA, NYSDOH regulations, AABB and FACT standards, and other applicable requirements, regulations and standards. Perform daily weekly, monthly, and annual QC on laboratory equipment and freezers as described in the laboratory SOPs. Assist in maintaining accurate documentation in compliance with FDA's Good Laboratory Practices, Good Manufacturing Practices, and Good Tissue practices regulations as well as standards set by other accreditation agencies including but not limited to FACT, FACT/Netcord, CAP, CLIA. Document deviations and events; notify supervisor, technical and quality management personnel in a timely manner. Ensure that patient charts contain all necessary documents and lab reports as described in laboratory SOPs. Accurately maintain and enter data in the current laboratory computer system (i.e., excel spreadsheets and Stem Soft software). Obtain patient test results from other laboratories. Maintains accurate inventory of laboratory supplies. Education: Bachelor Degree in Medical Technology, Biology, Chemistry or Physical Science. Experience: 0 to 2 years' experience working in Cellular Therapy, Clinical or Research laboratory. Knowledge: Good Manufacturing Practice guidelines for cell therapy clinical trials. Knowledge of processing, purging, cryopreserving, thawing, and preparing cellular therapy products for infusion/transplantation. Aseptic/sterile technique. FDA and NYSDOH regulations and AABB and FACT standards. Working knowledge of computerized systems. Working knowledge of quality control procedures. A variety of software applications (Microsoft Office Suite). Skills: Cultural competency and the ability to communicate effectively in a culturally sensitive manner with both individuals and groups from diverse backgrounds. Skill in pipetting. Attention to detail in all work processes. Demonstrated critical thinking and troubleshooting skills. Mathematical skills necessary to calculate cell concentrations. Abilities: Ability to learn scientific processes in an expedient manner. Ability to follow protocols to maintain quality systems. Ability to communicate clearly and with authority, both in writing and verbally, to others in one-on-one or small group settings. Ability to interact with individuals at all levels of the organization and customers in a helpful, courteous and friendly manner while demonstrating sensitivity to and respect for diverse populations. Ability to plan and organize job tasks or resources in an efficient manner. Ability to be responsive and available to management in order to address issues and concerns as they arise. Ability to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands. Ability to follow HIPPA regulations for donor/sample security. Any combination of education, training, and experience equivalent to the requirements above that has supplied the necessary knowledge, skills, and experience to perform the essential functions of the job. For applicants who will perform this position in New York City or Westchester County, the proposed hiring rate is $27.00p/hr. to $29.00p/hr. For applicants who will perform this position outside of New York City or Westchester County, salary will reflect local market rates and be commensurate with the applicant's skills, job-related knowledge, and experience. Founded in 1964, New York Blood Center (NYBC) has served the tri-state area for more than 60 years, delivering 500,000 lifesaving blood products annually to 150+ hospitals, EMS and healthcare partners. NYBC is part of New York Blood Center Enterprises (NYBCe), which spans 17+ states and delivers one million blood products to 400+ U.S. hospitals annually. NYBCe additionally delivers cellular therapies, specialty pharmacy, and medical services to 200+ research, academic and biopharmaceutical organizations. NYBCe's Lindsley F. Kimball Research Institute is a leader in hematology and transfusion medicine research, dedicated to the study, prevention, treatment and cure of bloodborne and blood-related diseases. NYBC serves as a vital community lifeline dedicated to helping patients and advancing global public health.

Under the general direction of the Project Manager, the PMO Specialist provides diverse project management support functions for design, construction and modernization projects. Oversee and maintain project files, post changes to drawings and specifications, manage and track correspondence between the owner, architect and the contractor, and distributing reports. Serve as a backup to the Project Manager and participate directly in Project Management initiatives in the absence of the Project Manager. Assist in the assembly of weekly departmental reports for executive management and master schedule development, supervise preparation of project budget reports, assist in activity tracking and expediting, and work on special assignments as needed. • Maintain all contract and project files, including posting changes to drawings and specifications, • Develop standardized departmental project management means and methods as they relate to schedule, budget, cost accountability, contract administration and other project related requirements, • Attend and facilitate project meetings when needed. Publish meeting minutes following each meeting, • Develop and document specific process flows and procedures relating to bid and award contract development and the design and construction process, • Provide operational and procedural support to ensure all consulting, design and/or construction projects assigned are executed in accordance with established departmental means and methods, • Assist the Project Manager in the assembly of data for preparation of project status reports. Ensure data integrity, monitoring and compliance of project data, • Supervise preparation of detailed budget and cost tracking reports Communication Proficiency (oral and written) Relationship Management Problem Solving/Analysis Team Orientation • A high school diploma is required. A Bachelor's degree with a major in architecture, engineering, building construction or other related technical area is preferred, • A minimum of 2-3 years of prior work experience in architecture, construction or project management field is preferred, • Possess a working knowledge of construction and contract administration means and methods, and have the ability to assist in the implementation of these procedures, • Possess the ability to develop positive working relationships with peers and senior management across departmental lines, local government officials, and members of the business community, • Strong written and verbal communications skills, • Excellent facilitation skills for meetings with senior management and contractors, • Ability to assist in the coordination, development and implementation of construction, architectural/engineering and consultant type contracts, • Possess above average analytical and quantitative skills, with the ability to read, interpret, and develop schedules, claims analysis, statistical report and calculations as required, • Basic knowledge of generally accepted accounting and budgeting practices, • Ability to read and interpret construction plans and specifications, • Strong proficiency with MS Office Suite (MS Word, Excel and PowerPoint) This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with others and exchange accurate information; operate a computer and other office productivity machinery; move about the workplace; remain in a stationary position for period of a time; and extend hands and arms in any direction. C&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, C&W takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.

The Case Manager assesses clients needs, plans a course of action, links clients to services, and monitors the progress of clients and residents in their program. The Case Manager ensures that clients receive appropriate information and referrals to obtain and maintain housing. Duties & Responsibilities: • Conduct intake and assessment process to orient client to the program and develop individual service plan reflecting assessment needs and goals., • Meet weekly with clients to assist with the achievement of individual service plan goals., • Coordinate services with Housing Specialist, other staff, and external partners, • Provide advocacy for individual clients around entitlements and services., • Provide crisis intervention and supportive counseling to strengthen clients ability to make appropriate life decisions., • Document case management activities in accordance with agency and funding source guidelines and procedures., • Complete Housing applications (both written and computer-generated) for clients based on their individual needs and functioning., • Achieve monthly placement quota, as assigned., • Facilitate workshops, groups, and escort clients as applicable., • Attend staff meetings and trainings to enhance skills that are related to job function., • Must be able to work flexible, alternate schedules, which may include evening and weekend shifts., • Perform other related duties. Experience, Education, and Special Requirements: Bachelor's Degree in Social Work or Human Services Field preferred. Proof of Education is Required. At least 1 year of case management experience working with the homeless, mentally ill, substance abuse, and/or low-income populations. Bilingual a plus. Strong relationship-building skills required. Ability to work independently but know when to raise issues to the supervisor. Excellent organizational and time management skills are necessary. Ability to effectively multitask and follow up on a timely basis. Strong PC skills required, including Word and Excel. CARES experience preferred. Agency Profile & Employee Expectations: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals who are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) Occupational Safety and Health Administration (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education, and assistance. Westhab complies with all applicable OSHA standards, rules, and regulations in addition to keeping our workplaces free of serious recognized hazards.

Compensation Range: $23/hr - $26/hr commensurate with experience Benefits: We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and textbooks. Overview: The Housing Case Manager (HCM) is responsible for case management and supportive care coordination for assigned clients and their households. The STARS 6 Young Adult family program is a scattered site supportive housing program for young families. The Housing Case Manager works closely with their clients in the clients' homes, in the community, and the office, helping to ensure housing stability by promoting independent living skills, financial management, and health and wellness. Responsibilities: • Effectively manage assigned caseload, i.e. managing engagement, referrals, concrete needs, and client chart compliance, • Provide referrals and follow-ups when necessary for primary care, substance use, nutrition, clothing, mental health, financial management, and dental., • Identify and schedule case conferences, using case conference tab, with internal and external providers., • Utilizing the vast array of internal services available to clients, look to connect (and coordinate) with other departments including: ADHC, Health Services, OASAS, Health Homes, Behavioral Health, Community Partnerships, Legal, and Job-Training., • Maintain chart compliance, including eICare and TMS (Maven Mental Health System), in line with internal and external guidelines, • Assist clients in obtaining and maintaining benefits like SNAP, SSI, Medicaid, and rental subsidies, • Participate in interdisciplinary teams, supporting the resident by coordinating with internal and external providers (i.e. Behavioral health, medical, community partners), • Conduct and document service provision in eicare as outline by the contract's deliverables, • Help new clients move into their apartments., • Assist clients with their transition from homelessness to stable housing., • In collaboration with the client, develop strength based individualized goals., • Provide constructive feedback on goal participation during scheduled engagement., • Collaborate with Child Development Specialist to ensure all children are being provided with services as needed, • Assess and discuss financial management with the client, including following up with the client on any rent obligation, maintaining an active subsidy, consistently making utility payments, and food and nutritional needs., • As needed, accompany the client in the community on scheduled appointments., • Participate in bi-weekly supervision meetings with your supervisor and come prepared., • Co-facilitate Parenting Journey groups., • Co-facilitate group activities focused on themes relevant to the clients and their children., • Travel via mass transit with clients or independently in service of client needs., • Provide crisis intervention and mediation as necessary., • Provide coverage for other Housing Case Managers when needed., • Participate in annual staff training, such as Motivational Interviewing I & II, Smoking Cessation, and Trauma-Informed Care., • Assists clients with budgeting, provides counseling regarding rent arrears, delivers ADL (Activities of Daily Living) training, and conducts orientation for new clients on program structure., • Complete all required reports and paperwork before the prescribed deadlines., • Demonstrate excellent customer service with residents/clients; staff; vendors; and all other relevant stakeholders., • Enthusiastically participate in advocacy and direct actions to end the twin crises of homelessness and HIV/AIDS Requirements: • Must possess a BSW or related degree with adherence to ethical standards of the social work profession., • MSW is preferred, • Experience with and proven commitment to working with young adults with low-income and marginalized communities, as well as experience working with young children, • Good communication skills, both verbally and written, including the ability to communicate with all levels of management., • Must be proficient in Microsoft Outlook and Office (Word, Excel, and PowerPoint)., • Understanding harm-reduction practices., • Cultural competency, especially around the LGBTQI+ community., • Dependable and flexible Able to maintain a high level of client confidentiality., • Excellent internal and external customer service skills and strong interpersonal skills., • Good communication skills both verbally and written, including the ability to communicate with all levels of management., • Must be proficient in Microsoft Outlook, Word, and Excel., • Ability to work under pressure., • Ability to work with colleagues to solve problems. Job candidates should be aware that scammers may pose as employers and create fake job postings in order to extract personal information from individuals for financial gain. Housing Works will never ask job candidates for personal information, such as social security numbers or bank account details, over the phone. If you suspect that a job posting may be fake or wish to confirm that a job posting from Housing Works is genuine, please contact us at recruitment@housingworks.org Housing Works was founded in 1990; With a long-term commitment to AIDS advocacy. Housing Works established New York State's first harm reduction-based, OASAS-licensed outpatient drug treatment program. Other services include Health Home care management, behavioral health, and syringe exchange programs. A pioneer in the social entrepreneurship movement, Housing Works operates 10 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho. For more information, visit www.housingworks.org Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing, healthcare, HIV prevention, and treatment, among other lifesaving services. Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. This position is included in a bargaining unit of Housing Works' New York City employees represented by a labor union known as the Retail Wholesale and Department Store Union ("RWDSU"). Accordingly, the RWDSU has the exclusive right to bargain over the terms and conditions of employment related to this position and this position may become covered by the terms of a collective bargaining agreement (a "CBA") between Housing Works and the RWDSU Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job Description Contingent Worker Information Position Title: Organizational Change Management Specialist NYPA Business Unit: Innovation Experience: Level 2 (5-10 years) Work Location: White Plains Office Anticipated Start Date: Immediate Duration of Assignment: 12 month(s) Project/Assignment: Transmission 2035 CWP Manager: Christine.Prendergast@nypa.gov Date of Posting: 07/16/2026 Due Date: 07/31/2026 Work Schedule Monday through Friday. 7.5-hour workday with .5-hour unpaid lunch. Paid for actual time worked; there are no paid vacation or sick days. During NYPA and Canals holidays, the business is closed, and no work is permitted. NYPA requires a hybrid schedule of a minimum of 3 days on-site, up to including fully on-site depending on department requirements. CWPO Engagement Requirements Candidates are REQUIRED to be local to the Tri-State area and in W2 tax status as an hourly paid employee of Service Provider. Fully remote positions are prohibited. Hybrid schedules are permissible with a minimum of 3 days on-site depending on assignment and can be fully on-site depending on business needs. Remote work privileges can be revoked at any time. NYPA does not provide laptops. Instead, NYPA provides desktops and dedicated workstations which candidates will remote into from their personal equipment on virtual days. If candidate does not have proper equipment, internet connection, or he/she is deemed to not work effectively from home, the hybrid privilege will be revoked. Vendors must disclose foreign national status and all Visas at the time of candidate submission. Additionally, a Benefits Waiver and Ethics Disclosure will be required of the candidate during onboarding. Submission Instructions Your email submissions must contain: The LEGAL name of candidate (no aliases, monikers, or nicknames) Job Broadcast number in your email subject header Visa work authorization, if applicable For job broadcasts outside your contractual compensation schedules, use competitive rates based on local and state compensation. NYPA CWP staff will contact you if your candidate is selected to be interviewed, which is usually via MS Teams. Please inform your candidates that an interview does not indicate acceptance of the proposed labor rates. For all questions or concerns, please contact Christine Prendergast at Christine.Prendergast@nypa.gov or Markus Caruso at Markus.Caruso@nypa.gov. Project Overview NYPA is looking for a Change Management professional with significant experience managing organizational transformation in operations, ideally within the Utility sector. This contract role will report to NYPA's Enterprise Change Management and Engagement team and will support a complex operational transformation. The selected candidate will partner with project leadership and collaborate with core project team members to plan and execute change management and engagement activities as a critical component of the transformation program. The candidate will need to be strategic-thinking and have a problem-solving mindset, along with the ability to establish connections and build trust by fostering relationships. Job Functions & Responsibilities Responsibilities: " Lead Organizational Change and Engagement workstream from requirements definition through deployment by engaging business stakeholders across the organization. " Conduct change impact & benefit assessments, stakeholder interviews, workshops and analyze existing documentation to develop a baseline for the work. " Based on assessment, prioritize areas to engage and develop alignment plans (i.e., document operating model decisions and develop associated change and engagement plans). Create and leverage standardized template for department specific alignment plans. " Socialize and gain buy-in from leadership and other key stakeholders. " Design and deliver fit-for-purpose change management, communications, and training materials (as per alignment plans) including change readiness criteria to inform go live decision. " Track change related items, and report/escalate progress, interdependencies, and flag issues and risks. Skills Required Skills: " Robust experience in project management and change methodologies and skills, with proficiency in using project management methods to define, plan, schedule, and manage all aspects of a project. " Advanced experience leading successful large scale, complex change projects throughout the lifecycle from initiation through delivery and post-launch to help reinforce new behaviors. " Extensive experience leveraging relationships and working effectively across all levels of an organization with internal and external stakeholders. " Experience managing projects and driving results in rapid and complex changing work environments. " Experience implementing and/or improving shared services function preferred. " Experience in Utility sector a plus. Education & Certifications Required Experience: " Degree in Business, Organizational Psychology/Leadership, Project Management, Communications or similar; graduate work a plus. " 5 years experience leading large scale, complex organizational transformation projects, programs and/or workstreams. " Certification in Change Management, Project Management, or related skillset preferred.

Job DescriptionJob Details: Job Title: Organizational Change Management Specialist (Hybrid) Location: White Plains, NY. Duration: 12+ Months Pay range:- $65.00 - $70.00 per hour Work Schedule: Monday through Friday 7.5-hour workday with 0.5-hour unpaid lunch, paid for time worked only. Project Overview: Company is looking for an Organizational Change Management professional with significant experience -managing organizational transformation in operations, ideally within the Utility sector. This contract role will report to Company’s Enterprise Change Management and Engagement team and will support a complex operational transformation. The selected candidate will partner with project leadership and collaborate with a core project team members to plan and execute change management and engagement activities as a critical component of the transformation program. The candidate will need to be strategic thinking and have a problem-solving mindset, along with the ability to establish connections and build trust by fostering relationships. Job Functions & Responsibilities: • Lead Organizational Change and Engagement workstream from requirements definition through deployment by engaging business stakeholders across the organization., • Conduct change impact & benefit assessments, stakeholder interviews, workshops and analyze existing documentation to develop a baseline for the work., • Based on assessment, prioritize areas to engage and develop alignment plans (i.e., document operating model decisions and develop associated change and engagement plans). Create and leverage standardized template for department specific alignment plans, • Socialize and gain buy-in from leadership and other key stakeholders, • Design and deliver fit-for-purpose change management, communications, and training materials (as per alignment plans) including change readiness criteria to inform go live decision, • Track change related items, and report/escalate progress, interdependencies, and flag issues and risks. Skills: • Robust experience in project management and change methodologies and skills, with proficiency in using project management methods to define, plan, schedule, and manage all aspects of a project, • Advanced experience leading successful large scale, complex change projects throughout the lifecycle from initiation through delivery and post-launch to help reinforce new behaviors., • Extensive experience leveraging relationships and working effectively across all levels of an organization with internal and external stakeholders, • Experience managing projects and driving results in rapid and complex changing work environments, • Experience implementing and/or improving shared services function preferred, • Experience in Utility sector a plus Education & Certifications: • Degree in Business, Organizational Psychology/Leadership, Project Management, Communications or similar; graduate work a plus, • 5+ years’ experience leading large scale, complex organizational transformation projects, programs and/or workstreams, • Certification in Change Management, Project Management, or related skillset preferred. EEO Employer LanceSoft is a certified Minority Business Enterprise (MBE) and an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Job Description Organizational Change Management Specialist White Plains, NY - hybrid 3 days onsite 12 month(s) Experience: Level 2 (5-10 years) Project Overview NYPA is looking for a Change Management professional with significant experience managing organizational transformation in operations, ideally within the Utility sector. This contract role will report to NYPA's Enterprise Change Management and Engagement team and will support a complex operational transformation. The selected candidate will partner with project leadership and collaborate with core project team members to plan and execute change management and engagement activities as a critical component of the transformation program. The candidate will need to be strategic-thinking and have a problem-solving mindset, along with the ability to establish connections and build trust by fostering relationships. Job Functions & Responsibilities Responsibilities: " Lead Organizational Change and Engagement workstream from requirements definition through deployment by engaging business stakeholders across the organization. " Conduct change impact & benefit assessments, stakeholder interviews, workshops and analyze existing documentation to develop a baseline for the work. " Based on assessment, prioritize areas to engage and develop alignment plans (i.e., document operating model decisions and develop associated change and engagement plans). Create and leverage standardized template for department specific alignment plans. " Socialize and gain buy-in from leadership and other key stakeholders. " Design and deliver fit-for-purpose change management, communications, and training materials (as per alignment plans) including change readiness criteria to inform go live decision. " Track change related items, and report/escalate progress, interdependencies, and flag issues and risks. Skills Required Skills: " Robust experience in project management and change methodologies and skills, with proficiency in using project management methods to define, plan, schedule, and manage all aspects of a project. " Advanced experience leading successful large scale, complex change projects throughout the lifecycle from initiation through delivery and post-launch to help reinforce new behaviors. " Extensive experience leveraging relationships and working effectively across all levels of an organization with internal and external stakeholders. " Experience managing projects and driving results in rapid and complex changing work environments. " Experience implementing and/or improving shared services function preferred. " Experience in Utility sector a plus. Education & Certifications Required Experience: " Degree in Business, Organizational Psychology/Leadership, Project Management, Communications or similar; graduate work a plus. " 5 years experience leading large scale, complex organizational transformation projects, programs and/or workstreams. " Certification in Change Management, Project Management, or related skillset preferred.

Job Description Asure Wound Solutions is seeking a highly skilled and dedicated Clinical Specialist, Wound Care Supplies to join our team. This is a remote position based in the New York City area and requires experience working in nursing homes or long-term care facilities as well as a strong background in wound care. The ideal candidate must be comfortable driving distances up to 2 hours away. Starting salary for this position is $80,000/yr Benefits include: travel reimbursement, paid Holidays, PTO, Health benefits Shift: Monday - Friday Wound Care Responsibilities: Provide clinical expertise and support to nursing homes and long-term care facilities in the management of wounds and wound-related conditions Develop and implement wound care plans for residents in collaboration with the interdisciplinary team Educate and train nursing home staff on proper wound care techniques, products and equipment usage Collaborate with healthcare professionals to ensure proper wound care is provided in a timely manner Monitor and document the progress of wounds and adjust wound care plans as needed Maintain current knowledge of best practices in wound care and stay abreast of new developments in the field Wound Care Requirements: Active nursing license At least 3 years of nursing experience in nursing homes or long-term care facilities Wound care certification preferred Strong understanding of wound care principles and practices Excellent communication and interpersonal skills Ability to work independently and as part of a team Strong computer skills and proficient in Microsoft Office Must be comfortable driving distances up to 2 hours away Asure Wound Solutions offers a competitive salary and benefits package for our Clinical Specialists, Wound Care Supplies. If you are a highly motivated individual with a passion for wound care, we encourage you to apply for this exciting opportunity.

Job DescriptionDescription: Job Summary: The Housing Retention Specialist is part of a collaborative, multidisciplinary team supporting women in our 178-unit Permanent Supportive Housing Program. This role manages a caseload of approximately 60–80 residents, focusing on housing stability, lease compliance, and long-term tenancy success. Using a strengths-based, trauma-informed approach, the Specialist provides individualized support from move-in through ongoing occupancy, addressing barriers that could jeopardize housing. Core responsibilities include assessing resident needs, developing housing retention plans, connecting residents to community resources, coordinating care with internal and external partners, and intervening early when tenancy issues arise. Support may include resolving arrears, assisting with lease renewals, ensuring unit condition standards are met, navigating entitlements, and addressing neighbor or community conflicts. Services are delivered within a team model that emphasizes case conferencing, shared accountability, and integrated care. This position does not have direct supervisory responsibilities. Requirements: Key Responsibilities: Administrative & Documentation • Maintain up-to-date records in the Apricot electronic health record, accurately documenting resident interactions, collateral contacts, progress toward housing retention goals, hospitalizations, housing stability plans, and other significant events., • Track and review progress toward housing retention and stability goals, updating plans every 3–6 months or as circumstances change., • Complete required assessments and evaluations (e.g., Self-Sufficiency Matrix) according to program schedule., • Document interventions related to eviction prevention, arrears resolution, lease compliance, and conflict mediation., • Participate in case conferencing, interdisciplinary team meetings, and housing committee reviews to ensure coordinated, informed decision-making. Resident Support & Housing Stability • Conduct housing stability assessments within 72 hours of move-in and develop individualized housing retention plans within 30 days, identifying resident-led actions and staff interventions to maintain tenancy., • Engage residents in monthly face-to-face meetings (minimum), with increased contact for higher-risk situations., • Facilitate timely referrals to internal services (e.g., Economic Empowerment) and external resources that promote tenancy preservation, financial stability, and overall wellbeing., • Secure and maintain necessary consents/authorizations for the release of information to coordinate services., • Assist residents in accessing income supports, employment, entitlements, and other resources that reduce housing risk., • Provide guidance on lease obligations, apartment care standards, and conflict resolution to promote a positive tenancy record. Team-Based Housing Retention Collaboration • Actively participate in weekly case conferencing to review resident stability, problem-solve housing risks, and coordinate interventions., • Share responsibility for residents’ housing stability by ensuring continuity of services and knowledge transfer within the team., • Apply a strengths-based, trauma-informed, and culturally responsive approach in all resident and staff interactions., • Contribute to a team culture that emphasizes shared accountability, peer support, and solution-focused communication., • Provide coverage and support for fellow housing retention team members as needed. Community & Stakeholder Engagement • Build and maintain partnerships with landlords, housing placement agencies, legal aid organizations, and community providers to expand housing stability resources., • Conduct at least one collateral contact per month per resident to align services and support tenancy preservation., • Obtain necessary records from hospitals, courts, and external agencies to address issues impacting housing stability., • Refer residents to appropriate community resources to address underlying factors that could threaten tenancy., • Represent the program and organization with professionalism and integrity at all times. Key responsibilities are not intended to be an exhaustive list of job duties but reflect the core expectations and housing retention priorities of the role. Qualifications: • High School Diploma required, Bachelor's degree in social work or related field preferred., • Minimum two years' experience with vulnerable adult populations., • Residential or supportive housing experience strongly preferred. Licensing and/or Certifications: • CASAC or CASAC-T a plus., • Valid NYS Driver’s License or ability to obtain within 3 months. Skills and Attributes: • Strong documentation and electronic health record skills. - Good organizational, time management, and communication skills, verbal and written., • Good at assessment, SMART goal development, advocacy, and solution focused problem solving., • Knowledge of counseling and social service resources in Westchester County., • Knowledge of strengths-based approaches, trauma-informed care, harm reduction, and housing-first models., • Ability to work effectively as part of a collaborative team., • Culturally responsive communication and interpersonal skills., • Ability to adjust to changing circumstances, whether related to the needs of the residents or program. Compensation: $50,000-$58,000 commensurate with experience and qualifications Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities and functions of the job and are not meant to be all inclusive. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential responsibilities and functions of the job. Unless reasonable accommodations are made, while performing this job the staff member shall: Use strength to lift items needed to perform the functions of the job. Sit and stand for required periods of time. Speak and hear. Use close vision, color vision, peripheral vision, and depth perception along with the ability to focus vision. Communicate effectively in English, using proper grammar and vocabulary. In certain situations, American Sign Language, Braille, or other language may also be considered as acceptable forms of communication. Reach with hands and arms and use hands and fingers to manage objects and operate tools, computers, and/or controls. Sedentary Work: Involves minimal physical effort (e.g., sitting at a desk, working on a computer). Or Light Work: Requires some physical activity like occasional lifting, carrying light objects, or performing tasks that may involve standing or walking for extended periods. Environmental Demands: The environmental demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities and functions of the job and are not meant to be all inclusive: Exposure to a variety of childhood and adult diseases and illnesses. Occasional exposure to a variety of weather conditions. Exposure to heated/air conditioned and ventilated facilities. Function in a workplace that is usually moderately noisy but that can be very noisy at times.

Job DescriptionEmployee Relations Specialist Location: Remote Department: Human Resources Reports To: Chief Administrative Officer About Britelife Recovery Britelife Recovery is dedicated to providing compassionate, evidence-based care while fostering a supportive and compliant workplace culture. We believe our employees are central to our mission, and we are committed to hiring, developing, and supporting team members who align with our values and standards of excellence. Position Summary The Employee Relations Specialist plays a critical role in promoting a positive employee experience across the organization. This position requires exceptional attention to detail, strong interpersonal skills, and sound judgment in navigating employee relations matters. The Specialist will support and oversee aspects of talent acquisition, conduct employee interviews, resolve workplace conflicts, and ensure compliance with state and federal employment regulations across all states in which Britelife Recovery operates. This role works closely with the Chief Administrative Officer to escalate and address sensitive employee relations, legal, or compliance-related concerns. Key ResponsibilitiesEmployee Relations & Investigations Conduct employee interviews related to performance concerns, complaints, and workplace issues Manage employee relations matters with professionalism, discretion, and consistency Facilitate conflict resolution and mediation between employees and leadership Document investigations, findings, and outcomes with strong attention to detail Identify trends and proactively recommend solutions to improve employee engagement and retention Talent Acquisition & Onboarding Assist in and oversee talent acquisition activities to ensure the selection of qualified, mission-aligned candidates Review and evaluate resumes to assess candidate suitability and identify follow-up interview questions Partner with leadership to determine appropriate salary offers based on company initiatives, internal equity, and market standards Ensure onboarding processes provide a positive, organized, and welcoming experience for new hires Support continuous improvement of recruitment and onboarding practices Compliance & Risk Management Maintain working knowledge of state and federal employment laws across all operating states, or demonstrate the ability to quickly become proficient Ensure employee relations and hiring practices align with legal and regulatory requirements Collaborate with the Chief Administrative Officer on matters requiring escalation related to legal, compliance, or risk management Support audits, policy updates, and compliance initiatives as needed Collaboration & Leadership Support Serve as a trusted partner to leaders and employees regarding HR policies, procedures, and best practices Provide guidance on corrective action, performance management, and employee communication Maintain confidentiality and exercise sound judgment in sensitive situations QualificationsRequired Bachelor’s degree in Human Resources, Business Administration, or a related field (or equivalent experience) 3+ years of experience in employee relations, human resources, or talent acquisition Strong attention to detail and documentation skills Proven experience conducting employee interviews and resolving workplace conflicts Ability to evaluate resumes, assess candidate qualifications, and develop targeted interview questions Knowledge of or ability to learn state and federal employment laws Strong interpersonal, communication, and organizational skills Preferred Experience in healthcare, behavioral health, or substance use disorder treatment settings HR certification (PHR, SHRM-CP, or similar) Experience supporting multi-state organizations Familiarity with HRIS and applicant tracking systems What We Offer Competitive compensation aligned with experience and company standards Comprehensive benefits package (Medical, Non-Medical, Paid Time Off, Sick Time, 401K, and HealthCues) Supportive, mission-driven work environment Opportunities for professional growth and development Britelife Recovery is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees.

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Certification in a Project Management discipline, such as Project Management Professional (PMP) is preferred. Develops metrics, project timelines, budget projections, and employ solid project management tools and processes to ensure the delivery of these projects. This includes the developing and ma