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Job Description Seeking primarily day and evening shifts, with limited overnight shifts available. Training in person up 2 to 4 weeks, possibility of remote work available after 30 days of employment. A Community Connector is a client-focused position responsible for providing an assessment, problem solving and referral assistance for clients with complicated needs. A successful Community Connector uses empathy, advocacy, and cultural competence to help clients access the services needed to build and sustain healthy lives. This position requires a creative intellectual with critical thinking skills and a desire to help those in need. Under the general supervision of the 211/LIFE LINE Supervisor, handles incoming contacts to the contact center on various assigned information & referral and customer service contracts: answering all contacts, collecting and documenting all required data and offering all applicable resources and referrals to clients. ESSENTIAL DUTIES AND RESPONSIBILITIES • Perform in-depth screening for community programs for the purpose of educating, navigating, and connecting clients with needed services., • Answer all assigned contacts (phone, chat, text); identify and accurately refer clients to appropriate community resources which may address the client’s additional health and social needs., • Use active listening skills and conversational intent to: develop a strategy that identifies solutions to barriers to access, provide high-quality confidential connections to resources and services, demonstrate objectivity and empathy and be non-judgmental and neutral in handing all contacts., • Must be able to maintain strict confidentially of sensitive information., • Utilize prescribed software to accurately document all client interactions., • Obtain and document all required data according to established policy, protocol and procedure to assist in the identification of gaps in services that can be addressed., • Must be available to work rotating shifts including nights and weekends and be flexible to backfill shifts as necessary., • Attend and participate actively in all required in-service and other department meetings., • Conduct consumer satisfaction surveys and follow up accordingly., • Keep all activities in line with the core values and contribute to the positive culture of Goodwill of the Finger Lakes., • Contributes to the overall effectiveness of the 211/LIFE LINE Program by completing all other tasks as assigned. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill and/or ability required. Candidate required to obtain AIRS Certified Information & Referral Specialist status, and maintain certification through attending trainings and reading industry materials. Additionally, must obtain these certification within 2 years of eligibility (following AIRS eligibility criteria). Maintenance of certification through employment required. EDUCATION and/or EXPERIENCE: Associates Degree in related field. One-year experience in customer service and/or Call Center industry. Or an equivalent combination of education and experience. LANGUAGE SKILLS: Ability to clearly communicate concepts, processes and methods to enhance learning and skill building. REASONING ABILITY: Ability to define problems, collect data, establish facts, and draw valid conclusions. OTHER SKILLS AND ABILITIES: • High level of proficiency in web-based systems, real time communication systems (i.e. chat/text), Microsoft Office, and other client record management systems. Able to troubleshoot basic technical issues., • Adaptable and able to move with change while maintaining a positive attitude., • Excellent interpersonal skills: Diplomatic, team-oriented approach., • Self-directed to take initiative in follow-up and resolution of daily issues., • Innovative, forward thinker – able to think outside the box., • Experience with softphone and software systems commonly used for Contact Center applications a plus. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to openly communicate. The employee frequently is required to use hands to finger, handle, or feel objects or keyboard and reach with hands and arms. The employee is occasionally required to stand, walk, and sit. Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. 211/LIFE LINE is a 24/7 operation open 365 days per year with a variety of shifts available. Work schedule may include evenings, overnights, weekends, and holidays. Schedule may be changed as necessary to meet the needs of 211/LIFE LINE’s clients. Required to be responsive and available for shifts as much as 12 hours in length during call surges and declared emergencies. 211/LIFE LINE is a hybrid work environment. The possibility of remote work is dependent on performance, reliability, and a private workspace. The noise level in the office is usually moderate. Goodwill of the Finger Lakes and its subsidiaries encourage diversity in the workplace; we are an Equal Opportunity Employer. Minority/Female/Sexual Orientation/Gender Identity or Expression/Veteran/Disability

Job Description Courier / Transportation Specialist Department: Operations Reports to: Department Manager Location: Rochester, NY Full-Time: 9:00 a.m. to 5:30 p.m. M-F Pay Schedule: Non-exempt employees are paid weekly. Compensation (Non-Exempt): Salary starts at $40,000–$46,000 annually, depending on experience. Shift Differential: 2nd Shift: +$1.00/hour 3rd Shift: +$2.00/hour (based on hours worked) Benefits: Begin on the first day after completing two full months of employment. Compensation Statement The salary range reflects the anticipated compensation for the role and may vary based on several factors, including experience, education, specific skill sets, tenure, and overall fit. We value each person’s contributions and recognize that every role has unique requirements that influence compensation. Different roles may require varying levels of expertise and qualifications, which can affect pay. While we strive to maintain fairness and consistency across the organization, differences in responsibilities, qualifications, and market conditions may result in varying compensation levels. Our goal is to ensure compensation remains equitable, aligned with the demands of each position, and reflective of each employee’s individual value. Position Summary The Transportation Specialist (Courier) plays a key role in supporting daily operations by safely transporting materials, products, and equipment between company locations and customer sites. This position is responsible for ensuring timely and accurate deliveries, maintaining compliance with DOT regulations and company policies, and operating vehicles in a safe and efficient manner. Essential Functions • Safely operate company vehicles to transport materials, products, and equipment to and from designated locations., • Follow assigned delivery routes and schedules, adjusting as needed to ensure timely service., • Conduct pre-trip and post-trip inspections and report any vehicle maintenance or safety concerns., • Ensure compliance with DOT regulations, traffic laws, and company transportation policies at all times., • Load, secure, transport, and unload shipments in a safe and efficient manner., • Communicate with supervisors or dispatch regarding delays, delivery issues, or route changes., • Provide professional and courteous service when interacting with customers and internal teams., • Maintain accurate transportation records and prepare required reports. Minimum Qualifications • High school diploma or equivalent preferred, • Valid NYS driver’s license with a clean driving record (CDL may be required based on vehicle type)., • Minimum of 2 years of professional driving, delivery, or transportation experience preferred., • Knowledge of DOT regulations and safe driving practices., • Ability to operate delivery vehicles and basic material handling equipment., • Strong attention to detail, reliability, and time management skills. Additional Responsibilities In addition to driving responsibilities, this role supports overall logistics coordination and serves as a reliable point of communication within the team. The incumbent must demonstrate professionalism, dependability, and the ability to perform effectively in a fast-paced environment. On-Call Requirements If called in to work outside of the regular schedule, employees are expected to work at least four hours unless otherwise directed by management. Physical Demands The physical demands described here are those that an employee must meet to successfully perform the essential functions of this position. Work is performed primarily in a driving environment, with time spent entering and exiting vehicles as well as loading and unloading materials at various locations. Employees may be exposed to varying weather conditions, road conditions, noise, and outdoor environments during transport and deliveries. • Must be able to sit for extended periods while operating a vehicle., • Must be able to safely enter and exit vehicles frequently throughout the day., • Must be able to lift and move up to 50 pounds, and occasionally push, pull, or maneuver heavier loads using proper equipment., • Must be able to load and unload materials, including the use of pallet jacks or similar equipment, as needed., • Requires frequent use of hands and arms for steering, shifting, securing loads, and handling materials., • Requires occasional bending, lifting, reaching, and carrying during loading and delivery activities., • Must maintain alertness and focus while driving for extended periods., • Ability to work in a fast-paced, time-sensitive environment with adherence to delivery schedules. Note: This job description does not state or imply that these are the only duties to be performed by the employee(s) in this position. Employees will be required to follow any other job-related instructions and perform other duties as requested by authorized personnel. All duties and responsibilities are considered essential functions and are subject to change to reasonably accommodate individuals with disabilities. Immediate Mailing Services, Inc. is an Equal Opportunity–Affirmative Action Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, protected veteran status, immigration status, criminal history, height, weight, or any other protected category under applicable federal, state, or local laws. We are a drug-free workplace and comply with all applicable ADA requirements. To perform this job successfully, employees must possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to their own health or safety or that of others. The requirements listed in this document represent the minimum levels of knowledge, skills, and abilities required. This document does not create an employment contract, expressed or implied, and employment remains at-will. #ZR

Job DescriptionDescription: Our Mission Our mission is to leverage the power of food to end hunger and build healthier communities. Our Vision We believe that the fight against hunger and the fight against poverty are one and the same. We envision a future in which food is recognized as a human right and every person is able to feed themselves and their families in dignity. Together, we work to create a more nourished, prosperous region. The Foodlink Way Act With Compassion Take Responsibility Be a Team Player Listen, Learn, Adapt Job Title: Kitchen Receiver Department: Kitchen Operations Reports to: Kitchen Inventory Manager Status: Full-Time, hourly, nonexempt Job Level: (3) Operational and Customer Service Roles Updated: October 2026 SUMMARY Under the general supervision of the Kitchen Inventory Manager, the Kitchen Receiver is the lead role responsible for the accurate receipt, verification, documentation, storage, and distribution of all kitchen inventory. This position serves as the primary point of contact between the kitchen and Distribution Center staff for all inbound deliveries and inventory control activities. In addition to performing hands-on receiving and inventory duties, the Kitchen Receiver supports inventory accuracy, and proper receiving, storage, and sanitation practices. The Kitchen Receiver plays a minimizing loss and waste, and ensuring the kitchen is consistently stocked and production-ready. KEY RESPONSIBILITIES Receiving & Inventory Control (Lead Responsibility) • Works very closely with the Kitchen Inventory Specialist serving as the primary receiver for all incoming kitchen orders, including dry goods, frozen items, produce, dairy, proteins, paper goods, and chemicals., • Verifies deliveries against purchase orders and packing slips for accuracy, quality, and completeness prior to acceptance., • Coordinates directly with Distribution Center staff to manage delivery timing, resolve discrepancies, and ensure efficient movement of product from staging areas into inventory., • Conducts and oversees food safety checks, including temperature verification, visual inspection for contamination, and compliance with receiving standards., • Ensures all receiving documentation is completed accurately, including receiving logs, temperature logs, and waste reports., • Oversee proper storage and FIFO inventory rotation across all storage areas., • Identifies and reports damaged, expired, or compromised product promptly to management., • Supports monthly inventory counts and assists with reconciliation of inventory discrepancies. Inventory Distribution & Production Support • Physically does the pull of product for the production of snack, breakfast, hot meals, cold meals and senior meals., • Monitors inventory levels and proactively communicates order needs, shortages, or concerns to the Kitchen Inventory Specialist., • Ensures paper and chemical supplies are adequately stocked throughout the department, including food-handling gloves, hairnets, hand soap, alcohol prep pads, and cleaning chemicals. Sanitation, Safety & Compliance • Maintains a clean, safe, and sanitary receiving, warehouse, storage, cooler, freezer, and loading dock environment., • Ensures all products are stored off the floor and within designated sanitation zones and storage guidelines., • Oversee routine sweeping, mopping, and organization of receiving and storage areas., • Assists with cleaning and basic maintenance of kitchen equipment and promptly reports maintenance or safety concerns., • Ensures compliance with all regulatory food safety standards and organizational sanitation policies., • Completes and reviews required daily, weekly, and monthly checklists related to sanitation, equipment temperatures, and receiving procedures. Leadership & Operational Oversight • Serves as a subject-matter resource for proper receiving, inventory handling, and food safety practices. Able to answer any questions about incoming product., • Models strong organizational skills, attention to detail, and adherence to safety and sanitation standards., • Performs additional duties as assigned to support overall kitchen operations.Requirements: QUALIFICATIONS • High school diploma or GED required. Some college education preferred., • Minimum 3-5 years of experience in a commercial kitchen, food production, warehouse, or inventory-focused environment with hands-on receiving responsibilities., • Food Safety Certification (e.g., ServSafe Food Handler or equivalent) or ability to acquire upon hire., • Demonstrated experience handling food inventory, including dry, refrigerated, and frozen products, in a high-volume operation., • Proven ability to accurately receive, verify, and document deliveries against purchase orders and packing slips., • Working knowledge of food safety and sanitation standards, including temperature monitoring, contamination prevention, and FIFO inventory rotation., • Experience supporting inventory counts or reconciliation processes., • Experience completing and maintaining receiving logs, temperature logs, waste documentation, and inventory records., • Comfortable using basic inventory or ordering systems and standard office tools (tablet, computer, or handwritten logs as applicable)., • Demonstrated ability to work independently with minimal supervision while maintaining accuracy and compliance., • Experience providing guidance or informal leadership to peers (e.g., training, coaching, or serving as a point of reference)., • Strong organizational skills with the ability to prioritize receiving, storage, and production support tasks in a fast-paced environment. We are actively seeing a diverse pool of candidates for this position and strongly encourage applications from candidates of color. SALARY AND BENEFITS This is a full-time position paid on an hourly basis, ranging from $19.91-$21.52/hour (DOE). Foodlink covers 100% of individual health and dental insurance with the ability to acquire family coverage with pretax dollars. In addition to generous paid time off (PTO), we observe 14 paid holidays throughout the year. Opportunity to contribute to a 401k retirement savings plan upon hire. Eligible for generous employer match after 1 year of service. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand and talk and hear. The employee is frequently required to use hands to handle or feel items such as documents, product, and supplies. The employee is frequently required to stand and walk for long periods of time. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus. Able to lift bulk objects or objects weighing up to 50 pounds. Work Environment The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all- inclusive. Employees will follow other instructions and perform other related duties as required. Diversity, Equity, & Inclusion Foodlink is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. At Foodlink we believe that anti-hunger work is only possible with a commitment to removing barriers caused by systems of oppression that perpetuate hunger and poverty. We recognize that systematic injustice and bias disproportionately impact some identities more than others. Foodlink is actively working to center equity- the fair treatment of all people- in everything that we do so that everyone in our region has access to nourishing food that reflects and values cultural differences. Foodlink is committed to listening and supporting solutions to hunger that are sourced from people and communities with lived/living experience of hunger and poverty, and to responding where inequities exist. Foodlink is committed to taking great care to cultivate internal culture and practices that support diversity and inclusion. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We aim to foster an environment in which everyone feels a sense of belonging and understands their connection to the Foodlink mission. Foodlink employees have a responsibility to always treat others with dignity and respect. Employees are expected to always exhibit conduct that reflects our values and promotes equity and inclusion during work, and at work functions.

Public Partnerships LLC (PPL) helps people with disabilities, chronic illnesses, or other long-term health conditions stay at home and “self-direct” their care. Known as consumer direction in New York, this long-term care model empowers people to take control of who provides their services and where. PPL was selected to be the Statewide Fiscal Intermediary for the New York Consumer Directed Personal Assistance Program (CDPAP) starting in 2025. We, along with a diverse alliance of service partners across the state, will be supporting the delivery of culturally sensitive and disability competent care to CDPAP participants. We are looking for people who share our passion for helping New Yorkers live happy, healthy, and independent lives to support CDPAP consumers and their personal assistants across a broad spectrum of services and functions. Our culture attracts and rewards people who are compassionate, results-oriented, and driven to exceed customer expectations. We desire motivated candidates who are excited to join our fast-paced, consumer-focused environment, and who want to make a difference in helping transform the lives of the people we serve. Learn more about PPL and CDPAP at _. Job Summary The In Office Support Specialist is the primary point of contact for clients, assisting with inquiries, resolving issues, and providing support related to the services we offer in the Satellite offices in the New York State. This role requires strong communication skills, attention to detail, and a passion for helping others. The In Office Support Specialist plays a key role in ensuring that our clients receive timely and accurate assistance while maintaining high levels of customer satisfaction. Key Responsibilities Client Support & Relationship Management • Deliver responsive, high-quality support to consumers, personal assistants, and clients by addressing inquiries, service-related questions, and system navigation needs while ensuring a positive customer experience., • Provide clear guidance on program eligibility, care budgets, policies, procedures, and available services while building trust through professional and client-focused communication. Issue Resolution & Operational Support • Resolve client concerns, complaints, and service issues efficiently, providing appropriate follow-up to ensure satisfaction and timely resolution., • Support operational processes through entry-level registration and verification activities, including I-9 processing, payment method verification, and document management in partnership with senior support staff. Documentation, Compliance & Continuous Improvement • Maintain accurate documentation of client interactions, requests, and resolutions within CRM systems while ensuring adherence to company standards, compliance requirements, and quality expectations., • Conduct client education and outreach initiatives, gather feedback from customer interactions, and identify opportunities to improve processes, training, and overall service delivery. Requirements • Excellent verbal and written communication skills, with the ability to explain complex information in a clear and empathetic manner., • Strong problem-solving abilities, with a focus on resolving customer issues efficiently and effectively., • A passion for helping others and a strong commitment to providing exceptional customer service., • Ability to manage multiple tasks and prioritize effectively in a fast-paced environment., • Comfortable using customer relationship management (CRM) software and other office technologies (e.g., Microsoft Office, email, chat systems)., • High attention to detail, ensuring that all client information is recorded accurately and consistently., • Ability to work collaboratively with a diverse team to achieve company goals and provide excellent service. Qualifications Education: High school diploma or equivalent required; associate or bachelor's degree preferred. Substantial professional experience may be considered in lieu of a formal degree Experience: 1+ years of experience in customer service, client support, or a related field. Bilingual (Spanish) candidates are highly preferred. Certifications: list or N/A Working Conditions: • On Site 5 days a week at our satellite office in Rochester, NY, • Monday to Friday 8:00am – 5:00pm EST Compensation: $20.43 - $25.00 / hourly This role is eligible for a base salary within the posted range. Actual compensation will be determined based on a variety of factors, including skills, experience, and geographic location. Compensation may vary for positions based in high cost-of-labor markets. The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities, or skills of personnel so classified. Public Partnerships is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PPL, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PPL will not tolerate discrimination or harassment based on any of these characteristics.

Job Description K&A Power Group– is a privately held company, providing comprehensive consulting, engineering and design, program/project management, construction management, and support services to power utility and industrial clients. Specializing in substation, transmission, distribution, distributed energy resources, and EPC services, we excel in solving complex challenges with precision-driven solutions. We pride ourselves on employing top talent, fostering a culture of excellence, and building meaningful relationships with clients and employees. Powered By Innovation, Passion, And Purpose. Start your K&A Career: We are seeking a highly motivated and skilled Document Control Specialist to join our team at K&A Engineering in Binghamton, New York. In this role, you will have the opportunity to work on exciting and challenging projects that make a real impact in the energy and utility sectors. You’ll be part of a dynamic, people-focused team where your expertise, ideas, and contributions will be valued and celebrated. Role Expectations: • Responsible for the development, implementation, training and auditing of all controlled documentation: drawings, procedures, reports and any other document under revision control, • Process, distribute, and maintain controlled documentation using Customer document control system, • Process documents for revision and approvals, • Monitor the distribution and reconciliation of process or reference documents, • Perform overall document control and flow of engineering design/submittals and processes/reviews, • Implement master tracking of all packages/deliverables and provide data from this tracking to support management reporting What we’re looking for: • Associate and/or Bachelor’s degree in a related field of work; or a combination of two to three years of related experience and/or training; or equivalent combination of education and experience, • Thrive in a team environment; be able to assist other document control/program management resources, • Understanding of design and drafting standards required for the check and release of engineering drawings, • 5+ years of experience in Document Management working with Project Wise and SharePoint, • Experience in the functional area under which it will be contracted: Substations, T&D, Gas-Hydro and OSG Pay Range: $65,000-$70,000/annually Why Join K&A? People-First Culture: We put our people at the center of everything we do, creating an environment where your professional and personal growth is a top priority. Innovation & Learning: We encourage continuous learning and invest in your development through training, mentorship, and hands-on experience. Collaborative Team Environment: We believe in the power of collaboration and working together to achieve the best outcomes for our clients and employees. Recognition & Growth: We’ve earned our reputation through uncompromising precision and a commitment to excellence. As an agile and fast-growing company, we offer plenty of opportunities for your career advancement and growth. Competitive Compensation & Benefits: We offer a comprehensive benefits package for eligible classified employees, including but not limited to: • Medical, Dental, and Vision Insurance, • FSA, HSA, and Dependent Care Spending Account, • 401K (Traditional and Roth with Company Match), • Lifestyle Spending Account (LSA), • Paid Parental Leave, • Paid Holidays and Flexible PTO, • Tuition Reimbursement, Parking and Transit Reimbursement, and Pet Insurance, • Long-Term Disability, Short-Term Disability, and Life Insurance, • EAP (Employee Assistance Program) Check out our career page for more information! The salary range for this role considers a wide range of factors that are considered in making compensation decisions, including but not limited to technical ability, experience and training, licenses and certifications, and other related skillsets. The disclosed range is an estimate and has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.

Job DescriptionBenefits: • Health insurance, • Paid time off, • 401(k) Pest & Wildlife Management Specialist (Experienced or Will Train) Job Summary Bugman Pest Control & Wildlife is hiring a Pest & Wildlife Management Specialist to join our growing team. This is a hands-on, field-based role focused on solving real pest problems, building customer relationships, and delivering high-level service across residential, commercial, and industrial accounts. We are actively seeking experienced pest control professionals who want more autonomy, better earning potential, and the opportunity to expand into advanced services like wildlife control and exclusion. No experience? We will train the right person with the work ethic and mindset to succeed in a performance-driven environment. This is not a “spray and go” job—this is a skilled trade with real upside. What You’ll Do • Perform detailed inspections and develop treatment plans for insects, rodents, and wildlife, • Deliver services across residential, commercial, and industrial properties, • Execute pest control treatments using industry best practices and IPM principles, • Identify entry points and contribute to exclusion and long-term prevention strategies, • Operate and maintain company vehicle, equipment, and materials professionally, • Communicate clearly with customers, explaining findings, treatments, and recommendations, • Document all services accurately, including materials used and conditions found, • Work independently, managing your route and schedule with minimal supervision, • Continuously improve through training in advanced pest control and wildlife techniquesWhat We’re Looking For, • Pest control experience preferred (but not required), • Strong problem-solving and critical thinking skills, • High level of accountability and reliability, • Ability to work independently and manage a daily route, • Comfortable working in attics, crawlspaces, heights, and less-than-ideal conditions, • Customer-first mindset with strong communication skills, • Safety-focused approach at all times, • Valid driver’s license with a clean driving record, • Ability to lift and carry up to 50 lbs, • High school diploma or equivalentCompensation & Benefits, • Competitive hourly pay + production incentives, • First-year earning potential: $50,000+ (higher for experienced technicians), • Medical Insurance, • Company-provided truck, equipment, and materials, • Paid training and certification support, • Opportunities to grow into advanced services (wildlife, exclusion, commercial accounts), • Clear path for advancement within a growing companyWhy Bugman Pest Control & Wildlife? We’re not a corporate operation—we’re a family-owned company backed by a larger organization with real resources, systems, and growth plans. You’ll have the opportunity to: • Build a route you own, • Increase your income through performance, • Learn higher-value services most companies don’t offer, • Be part of a team that is actively growing through expansion and acquisition

Job Description This role is onsite at our Roslyn, NY, Rochester, NY, or Hamilton, NJ office, with the option for a hybrid schedule after the training period. General Summary: A Complex Claims Specialist will possess experience in handling complex medical liability claims, while demonstrating a strong client service focus. Essential Duties & Responsibilities: • Follow standard claims protocols for documentation, coverage verification, and file management, • Maintain accurate and organized claims files, suggesting improvements as necessary., • Manage significant client relationships for claims department, collaborate with underwriting on marketing., • Investigate and document most significant exposures, setting appropriate indemnity and expense reserves, • Develop resolutions strategy and lead negotiations and bring matters to a close, • Attend trials and mediations when necessary, • Adhere to industry Best Practices for effective claim management, • Mentor staff through formal and informal training and development; demonstrate extensive technical expertise to guide and support less experienced claims professionals, • Ensure exceptional data integrity, • Actively manage defense council and partner on litigation strategy, • Proactive communication with insureds, other departments and claim leadership, • Perform additional duties and responsibilities as assigned Education & Qualifications: • Bachelor’s degree or JD required, • Six years’ claims handling experience required; medical professional liability strongly preferred, • NY adjusters license required within the first 6 - 12 months of employment, • Strong analytical and problem-solving skills with attention to detail, • Demonstrate solid and concise business writing proficiency, • Exhibit strong oral communication skills to include presenting information clearly and effectively to diverse audiences, • Ability to work independently as well as assume a mentorship role within a team. Act as a strong example and resource for less experienced colleagues, • Strong ethical judgement and a commitment to maintaining confidentiality, • Must be able to work on site, • Travel required as needed; may include overnight travel The actual compensation for this position will be determined by experience and other factors permitted by law.

Job DescriptionCompany Description BCC Software develops innovative software and data solutions that power critical customer communications for organizations across North America. With more than 45 years of industry leadership, we combine deep postal expertise with modern technology to help our customers streamline operations, improve efficiency, and drive growth. Job Description Job Summary The Technical Support Specialist I serves as the first point of contact for BCC Software customers, delivering exceptional technical support and customer service via phone, email, and other support channels. This role is responsible for troubleshooting software and hardware issues, resolving customer inquiries, documenting solutions, and providing guidance on BCC Software products and industry best practices. The Technical Support Specialist I works collaboratively across teams to ensure timely issue resolution while delivering a positive customer experience. Essential Functions • Serve as the primary point of contact for customer technical support requests, delivering responsive and professional service., • Troubleshoot software, hardware, installation, and configuration issues while identifying effective solutions and ensuring timely resolution., • Develop and maintain a strong understanding of BCC Software's products, services, and industry regulations through ongoing training and self-development., • Provide customers with guidance on product functionality, postal requirements, and best practices., • Accurately document customer interactions, troubleshooting steps, and resolutions within the CRM system., • Escalate complex issues as appropriate while maintaining ownership of the customer experience through resolution., • Collaborate with internal teams, including Engineering, Product Management, and Professional Services, to resolve customer issues and improve products., • Build positive customer relationships by serving as a trusted advisor and advocate, contributing to customer satisfaction and retention., • Monitor and respond to customer inquiries through community forums and other support channels., • Identify customer needs and recommend products, services, or solutions that provide additional business value., • Submit product enhancement requests and defect reports based on customer feedback and support trends., • Create, update, and maintain knowledge base articles and internal documentation to improve support efficiency and knowledge sharing., • Demonstrate flexibility in supporting changing business needs, customer priorities, and departmental workloads., • Consistently uphold BCC Software’s mission of “How Can I Help?” through every customer interaction.Qualifications, • Associate degree in Information Technology, Computer Science, or a related technical field preferred, or an equivalent combination of education, training, and relevant experience., • Previous experience in a technical support, help desk, customer service, or call center environment preferred., • Strong troubleshooting and problem-solving skills with the ability to diagnose and resolve technical issues., • Excellent written and verbal communication skills with the ability to explain technical concepts to users with varying levels of technical knowledge., • Strong customer service orientation with a professional, patient, and positive approach., • Self-motivated with the ability to manage multiple priorities and work independently while collaborating effectively within a team., • Strong organizational skills and attention to detail., • Ability to learn new technologies, software applications, and industry regulations quickly., • Proficiency with Microsoft Windows operating systems required. Experience with Linux/Unix, Microsoft Office, networking concepts, databases, printers, and CRM systems is preferred. Additional Information Work Location This position offers remote work flexibility, with a preference for candidates located in the Rochester, NY area to enable increased in-person and onsite collaboration as business needs evolve. Physical Demands This is primarily an office-based role requiring extended periods of sitting and frequent use of hands for typing, writing, and operating standard office equipment. The position requires effective verbal and written communication. Occasional standing, walking, bending, reaching, or lifting of office supplies or small equipment up to 25 pounds may be required. Visual acuity sufficient for reading, computer work, and document review is necessary. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position. Position Type and Expected Hours of Work This is a full-time exempt position. Some flexibility in hours is allowed, but the employee must be available during the “core” work hours of Monday through Friday, 8:00 a.m. to 5:00 p.m. Additional hours including evening and weekend work may be required as job duties demand. AAP/EEO Statement BCC Software provides equal employment opportunity to all individuals regardless of age, race, color, creed, religion, ancestry, sex (including pregnancy, childbirth or related medical conditions), gender, sexual orientation, gender identity or expression (including transgender status), national origin, veteran or military status, marital status, genetic information, physical or mental disability, familial status, reproductive health decisions, status as a victim of domestic violence, or any other basis protected by applicable laws and regulations. Further, the company takes affirmative action to ensure that all applicants and employees are treated without regard to any of these characteristics during the application process and/or employment. Discrimination of any type will not be tolerated.

Job DescriptionJob Description The Manufacturing Lean Manager oversees the development of new manufacturing methods, tooling, machine designs, cost estimates, and the resolution of engineering problems associated with the manufacturing and quality control of all Rochester products. The role is also responsible for leading Lean Manufacturing and Continuous Improvement initiatives throughout the facility, driving operational excellence through waste reduction, process optimization, improved productivity, enhanced quality, and the implementation of best-in-class manufacturing practices. In addition, the position provides leadership, direction, coaching, and performance management for a team of Engineers and/or Technicians, ensuring the successful execution of engineering projects, continuous improvement initiatives, and day-to-day manufacturing support activities. Key Responsibilities and Outcomes: • Lead, manage, and develop a team of 2–4 Engineers and/or Technicians;, • Design, implement, and document processes for shop floor activities considering best engineering practices, health and safety requirements, environmental requirements, product quality standards, and compliance with both external regulatory bodies and internal requirements., • Monitor, troubleshoot, and debug new manufacturing methods and procedures to ensure process effectiveness and system efficiencies., • Participate in internal and external audits of company activities and processes., • Design specialist jigs, fixtures, and tooling to support production build and testing activities., • Work closely with Supply Chain to support sourcing strategies, identify alternative components, and mitigate supply chain constraints., • Support the Quality function in the review of non-conforming supplier components and assist in communication and corrective action activities with suppliers., • Provide technical support to manufacturing operations, including maintaining process instructions, documentation control, and production equipment for current products., • Actively participate in troubleshooting, root cause investigations, and problem resolution activities., • Review and recommend changes to engineering drawings, bills of materials, and process documentation to improve manufacturability, quality, and efficiency., • Investigate new manufacturing technologies, processes, and equipment and provide cost estimates to support proposals, capital requests, and project targets., • Support new product introduction (NPI) activities and ensure manufacturing readiness for production launches. Lean Manufacturing and Continuous Improvement Leadership: • Lead and promote Lean Manufacturing initiatives throughout the Rochester facility to improve Safety, Quality, Delivery, Cost, and Productivity (SQDCP) performance., • Identify, prioritize, and execute continuous improvement projects that deliver measurable operational and financial benefits., • Facilitate Kaizen events, Value Stream Mapping (VSM), Gemba Walks, and process improvement workshops., • Drive the identification and elimination of manufacturing waste, including defects, overproduction, waiting, transportation, inventory, motion, and overprocessing., • Champion the implementation and sustainment of Lean tools and methodologies, • Lead root cause analysis and corrective action activities utilizing methodologies, • Analyze manufacturing performance data to identify opportunities for improvements in throughput, cycle time, quality, labor efficiency, and cost reduction., • Develop, implement, and sustain standard work processes to promote consistency and reduce process variation., • Collaborate with Production, Quality, Maintenance, Supply Chain, and Engineering teams to drive cross-functional improvement initiatives., • Train, mentor, and coach employees and supervisors on Lean Manufacturing principles and continuous improvement methodologies., • Establish metrics to monitor Lean initiative performance and communicate progress, achievements, and opportunities to leadership., • Foster a culture of continuous improvement and employee engagement by encouraging participation in problem solving and operational excellence activities. Qualifications Essential: • Bachelor of Science Degree in Manufacturing Engineering, Mechanical Engineering, Industrial Engineering, Industrial Technology, or related field., • Equivalent qualifications may include an Associate Degree in Manufacturing Engineering with 3-5 years of relevant manufacturing experience, or, • A minimum of 5 years of industrial within an assembly or manufacture environment with significant technical responsibility., • Six Sigma Green Belt or equivalent Continuous Improvement certification., • Experience leading process improvement projects with measurable results in productivity, quality, delivery, inventory reduction, or cost savings., • Previous experience leading or supervising Manufacturing Engineers, Engineering Technicians, or other technical personnel within a manufacturing environment., • Strong understanding of Lean tools Desirable: • Demonstrated experience implementing Lean Manufacturing and Continuous Improvement methodologies in a manufacturing environment., • Experience within a high-mix, low-volume manufacturing environment., • Six Sigma Green Belt or equivalent Continuous Improvement certification., • Good awareness and practical application of Health & Safety practices., • Project management experience., • Experience supporting automation and advanced manufacturing technologies. #HP Additional Information Rotork is the market-leading global flow control and instrumentation company, helping our customers manage the flow or liquids, gases and powders across many industries worldwide. Our purpose is Keeping the World Flowing for Future Generations. For over sixty years, the world has relied on us to create the things that keep everything moving. From oil and gas to water and shipping, pharmaceuticals and food- these are the flows on which our modern world depends. Today we're respected and admired for our people, performance and products. Our success flows from our commitment to engineering excellence, and that's what we will always pursue, safely and sustainably. Rotork is going through an exciting period of change and growth, building on our existing market success. It's a great time to join us and make an impact in shaping the future of our business.

Job Description Incident Management Specialist Villa of Hope helps youth and families rebuild relationships, recover from trauma and renew Hope for their future. JOB TITLE: Incident Management Specialist POSITION GRADE: 80 $23.00 - $25.00/hr (commensurate with education & experience) DEPARTMENT/PROGRAM: Compliance & Risk Management SUPERVISOR: Director of Compliance & Risk Management JOB SUMMARY: Under general direction of the Director of Compliance & Risk Management, assist in driving quality improvement through incident monitoring, investigation coordination and training. Assists program leadership in assuring compliance with standards for State agencies and Justice Center Reporting. Carries out all job responsibilities with fidelity and accountability to the Agency’s Mission, Vision, Strategic Plan and commitments to the Sanctuary Model of Care ESSENTIAL FUNCTIONS: • Exercises full compliance with the Agency’s Code of Conduct, all Agency Policies and Procedures., • Maintains confidentiality and security for all client and staff related materials and/or records., • Monitors internal and external incident management databases, reports, policies and procedures. Ensures compliance with all applicable regulations, State oversight agencies, Justice Center and accrediting bodies., • Manages and/or conducts internal and external investigations of allegations of abuse and neglect. Document results in agency format, reviews with appropriate department leaders or committees and reports investigation findings., • Coordinate, monitor, and support general activities related to incidents, investigations and risk management issues. Assist in development and implementation of quality assurance procedures and systems for the department., • Conduct onboarding and quarterly Mandated Reporter and Incident Management trainings. Facilitate additional meetings and/ or trainings related to incident management, review, and prevention as needed., • Other duties as assigned POSITION SPECIFICS: Education: Bachelor’s degree in related human service field preferred. Current bachelor’s level coursework in combination with relevant experience will be taken into consideration. Experience: Experience working within OCFS, OMH, OASAS, or SED systems of care required. Previous Therapeutic Crisis Intervention experience highly preferred. Skills: • Proficient Microsoft Office platforms, • Knowledge of State funding streams and accreditation, • Excellent interpersonal skills and ability to organize and motivate others., • Excellent writing and reporting skills., • Ability to work collaboratively with colleagues to achieve goals., • Self-motivated, proactive and able to drive change to accomplish strategic goals., • Ability to manage conflicting priorities., • Eager and motivated to learn. Physical Demands: • The physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • The following lists physical demands an employee will perform on a regular basis: Standing, sitting, walking, bending, stooping, kneeling and climbing. Must be able to perform a variety of tasks, climb stairs, move throughout the building and grounds, work cooperatively in a team environment and quickly respond to emergencies. Travel: Occasional and within NYS COMPTENCIES: Leading Self • Character and Courage (Integrity and Trust)-, • Do the right thing, because it is the right thing, even when no one is looking. Truth to Power., • Customer Focus, • Build positive relationships through communication and collaborative problem solving., • Commitment to Diversity, Inclusion, Justice and Equity, • Believe in the dignity and humanity of all people to reach their full potential. Leading Others • Process Management, • Develop and monitor processes and organize resources to achieve desired results., • Develop Self and Others, • Continually develop self and others capabilities to attain the highest level of performance possible., • Managerial Courage, • Make difficult decisions, own those decisions, and have difficult conversations, all in the best interest of the agency.

Job Description Lifetime Assistance – Behavior Specialist, BA Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own. Position Overview: Job Title: Behavior Specialist, BA Location: Rochester, NY Department: Psychological Services Reports To: MA Behavior Specialist / Coordinator of Psychological Services Employment Type: Non-Exempt Pay Range: $25.65 - $29.60/hour Why You Should Work for Lifetime Assistance? • No-Premium Health Insurance: Access comprehensive healthcare without added cost., • Education Support: Tuition assistance, scholarships — 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester — plus micro-credential stipends up to $750 and SUNY partnerships., • Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training., • Career Growth: Clear pathways to advancement, leadership training, and coaching support., • Work-Life Harmony: Generous paid time off and supportive scheduling., • Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person — both those we support and our employees alike. Your Core Responsibilities: • Assessment & Planning, • Conduct initial and annual psychological assessments., • Collaborate with IDT to develop behavior goals and intervention methods., • Participate in Personal Futures Plan development and implementation., • Data Management & Reporting, • Oversee emotional data collection and supervise data entry., • Observe and document behaviors to inform service planning., • Provide feedback to supervisory staff on individual and facility concerns., • Behavioral & Crisis Support, • Deliver crisis intervention and de-escalation strategies., • Secure Human Rights Committee and Informed Consent approvals., • Implement and monitor behavior support services that uphold safety and dignity., • Training & Consultation, • Train agency staff on behavior supports and psychological services., • Consult with team members, volunteers, and external providers., • Accompany individuals to community-based appointments as needed., • Team Participation & Compliance, • Attend meetings, trainings, and planning sessions., • Maintain compliance with policies, incident reporting, and emergency protocols., • Other Duties, • Perform additional duties as assigned to support program needs. What You Bring: • Bachelor’s degree in psychology or related field., • Minimum one year of experience with individuals with developmental disabilities., • Must meet Lifetime Assistance’s Vehicle Operator Requirements (if applicable)., • Ability to interpret policies and regulatory standards., • Proficient in report writing and documentation., • Strong interpersonal skills for engaging with individuals, families, and providers., • Must pass all required background checks and clearances. Our Mission & Culture: • Mission-Driven Work: Empowering individuals to live with independence and purpose—here, your work truly matters., • Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion., • Community Impact: Join efforts that reflect Lifetime Assistance’s dedication to community partnerships and enhanced quality of life for all. Are You Ready to Begin? If you’re a compassionate leader ready to take the next step in your human services career, apply today and join us in building lives of independence—one person at a time. Equal Opportunity Employer Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics. “I am part of something bigger… Being a Lifetime Assistance employee means everything to me.” — Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us

Job DescriptionDescription: East House is a dedicated non-profit organization committed to supporting individuals on their journey to recovery. We provide comprehensive services, including residential support, counseling, peer support and community outreach to empower individuals to overcome mental health and substance use disorders and lead fulfilling lives. Our mission is to foster a supportive environment that promotes healing and long-term recovery. The Facilities & Maintenance Specialist is responsible for ensuring the safety, functionality, and efficiency of the organization's buildings, equipment, and infrastructure. This role involves performing routine maintenance, troubleshooting issues, and coordinating repairs to maintain a high standard of facility operations. The incumbent works closely with internal teams and external vendors to uphold compliance with safety regulations and ensure an optimal working and living environment. The Facilities & Maintenance Specialist is responsible for ensuring the smooth operation, safety, and upkeep of East House’s facilities, fleet, equipment, and housing units. This role involves preventive maintenance, troubleshooting mechanical and electrical issues, completing repairs, and assisting with property-related tasks. The Maintenance Technician will work closely with the Facilities Manager and team to maintain a clean, safe, and functional environment for staff and clients. In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. East House considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. Responsibilities Property Maintenance & Repairs • Performs scheduled and emergency maintenance, including painting, minor plumbing, lighting, HVAC, carpentry, and electrical work., • Conducts routine inspections of HVAC systems, plumbing, electrical components, fire safety equipment, and building infrastructure., • Promptly responds to maintenance requests submitted by staff or management, prioritizing based on urgency; addresses work orders in a timely manner and documents completed maintenance and repairs., • Troubleshoots and resolves issues, identifies root causes, and implements the necessary repairs or corrective actions., • Provides status updates to management and escalate issues when necessary., • Maintains an adequate stock of standard inventory items to improve efficiency and reduce downtime., • Assists in the purchase, movement, and installation of equipment and supplies., • Work with program teams to identify and address property-related needs. Clean, Safe, & Functional Facilities • Conducts routine inspections to ensure that housing is safe and healthy for the people we serve. Inspections may include:, • Random, weekly, monthly, and/or bimonthly inspections, • Fire safety inspections, • Move in/out inspections., • Routine inspections of HVAC and other mechanical equipment, • Documentation as needed., • Performs routine facility upkeep, including but not limited to carpet cleaning, window washing, landscaping, snow removal, and general cleaning., • Works with leadership to assess facilities and prioritize maintenance plans., • Coordinates activities related to apartment turnover in order to ensure apartments have been cleaned, stocked and prepared for new clients., • Coordinates with vendors (cleaning, moving) as needed. Asset Inventory & Fleet Management • Develops and maintains an inventory of apartment furniture/necessities., • Collaborates with program teams to understand needs and develop processes that lead to property related efficiencies., • Responsible for assisting with the coordination routine maintenance and minor repairs on company vehicles, ensuring they are in safe and operational condition for daily use., • Maintains and helps manage facilities, vehicles, and equipment, • Helps coordinate maintenance programs for owned and leases assets. On-Call Rotation • Participates in an on-call rotation for emergency repairs outside of regular working hours. Key responsibilities include:, • Be available outside of regular working hours (nights, weekends, holidays)., • Respond promptly to emergency maintenance requests or system failures., • Troubleshoot and resolve urgent issues, either remotely or on-site., • Document actions taken during on-call shifts and follow up on any ongoing issues., • Provide status updates to management and escalate issues when necessary. Maintain availability and readiness to return to the site as needed. Other Duties • Follows all applicable policies, federal and state laws, and East House compliance standards., • Collaborates with the Office of Ethics, Compliance & Quality to address non-compliance, and document corrective actions. COMPETENCIES Alignment with East House Values • Humanistic, Collaborative, Optimistic, Progressive, Integrity., • Represents the organization professionally and aligns with its mission., • Performs work with integrity and in compliance with established processes, procedures, and regulations. Accountability • Takes responsibility for all work activities and personal actions., • Follows through on commitments; implements decisions that have been agreed upon., • Maintains confidentiality with sensitive information., • Acknowledges and learns from mistakes without blaming others., • Recognizes the impact of one’s behavior on others. Commitment to Belonging, Respect, and Building a Supportive Community • Values and appreciates the unique backgrounds, experiences, and perspectives of every individual., • Actively includes others in conversations and decision-making, fostering connections by learning about others' interests, and celebrating achievements to make individuals feel valued., • Listening without judgment, communicating and interacting politely and civilly, and acknowledging others' contributions to show appreciation and build trust., • Offering help, encouraging collaboration, and creating safe spaces where everyone feels comfortable sharing ideas and concerns. Working Conditions/Work Environment Must be able to work some evening or weekends as necessary, as well as be on-call for emergencies. Exposure to weather conditions. Occasionally subjected to pressure due to time demands. May have to travel to various program locations which may not be accessible for individuals with reduced mobility. Physical/Mental Demands The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, bend, reach above or below shoulders, use hands to type and/or perform lifting (up to 50 lbs.), and occasional climbing (stairs and/or ladders). Reasonable Accommodation East House provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-238-4800 or email your request to HRTeam@easthouse.org. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. EEO Statement East House provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability, or any other protected statuses in its hiring, promotions, and other employment activitie Requirements: QUALIFICATIONS Education & Training • High school diploma or equivalent preferred; vocational training or technical certification in facilities management, maintenance, or a related field highly desired., • Certifications in HVAC, plumbing, or electrical work preferred. Experience • 3-5 years’ experience in maintenance, property management, or a related field. Required Skills/Abilities • Effective written and verbal communication skills., • Ability to work cooperatively and effectively with culturally diverse clients, staff and community service providers., • Ability to maintain professional practices, including confidentiality of financial, client and personnel information., • Excellent organizational skills and ability to manage multiple tasks simultaneously., • Basic Computer Literacy as evidenced by the ability to go online and conduct internet searches, check email account, create and send email with an attachment and use simple email features. Can open spreadsheets and word processing documents to read and make simple edits., • Basic Microsoft Word skills as evidenced by the ability to produce basic business letters and simple tables and charts; as well as check spelling, set tabs, change page orientation, sort, save, open and organize electronic files., • Strong troubleshooting and problem resolution skills., • Proficiency with maintenance management software or work order systems preferred. Licenses/Certifications: • Valid NYS driver’s license in good standing and access to a personal vehicle for work-related tasks, required, • HVAC, electrical, carpentry, plumbing, or related certification highly desired., • OSHA and safety certifications a definite plus.

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Account Manager I - Spending Accounts & COBRA (TPA/COBRA) is pivotal in resolving client payroll and HR system challenges while fostering exceptional customer relationships through fundamental technical expertise. Th Account Manager I - Spending Accounts & COBRA (TPA/COBRA delivers outstanding customer service by effectively utilizing available resources and prioritizing issues. The role involves meeting performance metrics through inbound and outbound interactions, including phone conversations, Zoom meetings, and email exchanges. Serving as the primary point of contact within a dedicated client support team, the Account Manager I assumes full responsibility for maintaining and enhancing client relationships. Primary Responsibilities Responsibilities: • Issue Resolution - Maintain consistent availability, manage workloads for optimal accessibility, effectively troubleshoot and resolve client issues, and escalate when necessary., • Client Focus - Champion clients' interests, delivering clear and effective resolutions. Collaborate with internal technical experts to provide optimal solutions., • Timely Solution Delivery - Prioritize successful and punctual solution delivery in line with client requirements and internal service metrics. Metrics include availability, outbound adherence, first call & case resolution, minimal escalations, and high client retention & satisfaction., • Leverage Resources - Appropriately leverage resources to source and validate answers, document issues while adhering to payroll policies, and ensure seamless client support. Embrace feedback and adopt behaviors as needed., • System Capabilities - Ability to navigate systems and maintain advanced knowledge in Paylocity Products and Partners., • Team Player - The ability to work cross-functionally, contribute to collective goals, and share insights. Fosters a cohesive and productive work environment. Expectations: • Dependability/Follow-Up - Proficiently multitask, respond promptly, and ensure timely follow-up while maintaining deadlines., • Problem Solve - Apply critical thinking and problem-solving skills to troubleshoot and resolve client questions. Administers technical and non-technical support to clients., • Communication: Exhibit professional written and verbal communication consistently with internal and external stakeholders., • Knowledge & Resourcefulness - Determines the scope of client requirements. Mentors new employees and level I's while efficiently maintaining workload. Ability to effectively utilize internal resources and resolve issues to ensure minimal escalations and maintain a positive customer experience., • Optimizing Products - Achieves objectives by gathering pertinent data; identifying and evaluating options; recommending and executing a course of action- supporting that change until client confirmation. Being the product expert while being current on product releases and mandatory training. Education and Experience: Required • Bachelor's degree required., • Experience in customer service or retail industry, • Strong computer skills, including Microsoft Office, • Strong written and verbal communication skills, • Strong team player with attention to detail, • Essential Skills - Analytical thinking, problem solving, time management, communication and decision-making Preferred • Experience with setup and management of Tax Advantaged Plans (FSA, HSA, HRA, Commuter) and COBRA, • Experience in account management, customer service, or a similar role, with a proven ability to handle multiple complex projects and cases., • FCS (Flexible Compensation Specialist) or CCS (Certified Consumer Specialist) certification., • Bachelor’s Degree, • Self-starter with the ability to handle full portfolio of clients. Physical requirements • Ability to sit for extended periods - The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems - The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact LeaveBenefits@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $25/hour; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Requirements:

𝗧𝗶𝘁𝗹𝗲: Product Specialist 𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻: Fully Remote (domestic & international travel required) 𝗖𝗼𝗺𝗽𝗮𝗻𝘆: ShopData | Henning (Valstone Portfolio) 𝗔𝗯𝗼𝘂𝘁 𝗦𝗵𝗼𝗽𝗗𝗮𝘁𝗮 | 𝗛𝗲𝗻𝗻𝗶𝗻𝗴 ShopData Systems has been a leading provider of industrial nesting and CAD-CAM sheet metal fabrication software for over 50 years, supporting manufacturers and fabricators across HVAC, structural steel, and general fabrication. Following its January 2026 merger with Henning Software — provider of Visual EstiTrack™, an ERP platform built for job shops, fabricators, and sheet metal manufacturers — the combined business now serves 3,000+ clients across Canada, the USA, Mexico, and Europe. ShopData | Henning is a Valstone company. Valstone is an industrial software conglomerate that acquires and operates mission-critical software businesses across agriculture, logistics, food processing, bulk materials, and manufacturing — with 19 acquisitions completed and a long-term, buy-and-hold approach to building businesses, not exiting them. Valstone is part of the Valsef Group, alongside Valsoft (130+ acquisitions, $3B+ valuation), Permanent Corp, Valnet, and Valsef Capital. 𝗔𝗯𝗼𝘂𝘁 𝘁𝗵𝗲 𝗥𝗼𝗹𝗲 This is a hands-on, individual-contributor role as the subject matter expert on ShopData software — splitting time across onsite customer training, virtual training, and technical support. Onsite engagements run 3–4 days for small groups of 1–5 attendees, delivered from the customer's office to the shop floor; virtual sessions are shorter and workflow-specific, often several a day. Between engagements, this person works tickets from the organization queue, owning escalated cases across audiences that range from machine operators and programmers to estimators, shop management, and IT. You're a road warrior who teaches — as comfortable on a shop floor as on a web session, able to read a room of mixed-skill operators and adjust on the fly, and happier solving it onsite than trading emails about it. Industry knowledge isn't required on day one — the ability to learn it fast, work independently, and leave every customer better at the software is. 𝗧𝗿𝗮𝗶𝗻𝗶𝗻𝗴 & 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝘆 • Deliver onsite and virtual training tailored to each customer's workflow, adjusting depth and language across mixed-skill audiences, • Conduct pre-engagement discovery to scope onsite sessions ahead of travel, • Develop and maintain training materials, guides, and documentation; build onboarding tracks and refresher content 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 & 𝗘𝘀𝗰𝗮𝗹𝗮𝘁𝗶𝗼𝗻 • Work tickets from the organization queue during non-training time, • Own escalated cases from Support Engineers and cases requiring advanced product investigation and user training, • Route code-level issues to the Lead Engineer with full context, test solutions when provided, and facilitate customer delivery 𝗗𝗼𝗰𝘂𝗺𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻 & 𝗖𝗼𝗻𝘁𝗶𝗻𝘂𝗼𝘂𝘀 𝗜𝗺𝗽𝗿𝗼𝘃𝗲𝗺𝗲𝗻𝘁 • Document solutions and workarounds in the knowledge base; surface recurring issue patterns to product and support, • Stay current on releases and new capabilities, • Maintain ticket notes, time logging, and trip documentation 𝗤𝘂𝗮𝗹𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀 𝗠𝘂𝘀𝘁 𝗛𝗮𝘃𝗲 • Minimum 2 years delivering software training onsite at customer facilities, • Minimum 3 years in a combined remote training and software support role, • Able to train and support audiences from operators through IT and shop management, and to independently diagnose software, workflow, and machine-integration issues, • Proficiency with Microsoft Teams, TeamViewer or similar, Outlook, and ticketing systems, • Able to manage multiple concurrent engagements without dropped cases, and to work independently without daily oversight, • Comfortable using AI tooling as part of daily work — we use it heavily across support, training, and documentation; able to speak to how you use AI in work and everyday life 𝗦𝗵𝗼𝘂𝗹𝗱 𝗛𝗮𝘃𝗲 • Working knowledge of metal fabrication and shop floor operations — nesting and material yield, CAD-CAM programming, blueprint and DXF/DWG handling, CNC cutting, • ERP, shop management, or estimating platform exposure 𝗣𝗿𝗮𝗰𝘁𝗶𝗰𝗮𝗹 𝗗𝗲𝘁𝗮𝗶𝗹𝘀 • Location: Fully remote, working hours aligned to Central Time (8:00 AM – 5:00 PM), • Position type: Full-time, individual contributor, • Travel: ~12 customer training trips/year (domestic & international), • Reports to: Head of Support & Professional Services

JOB DESCRIPTION Job Summary \n Provides support for care management/care coordination activities and collaborates with multidisciplinary team coordinating integrated delivery of member care across the continuum. Strives to ensure member progress toward desired outcomes and contributes to overarching strategy to provide quality and cost-effective member care. \n \n This role will support adults with complex behavioral health needs, including serious mental illness, substance use disorders, and co-occurring medical conditions. This role involves care coordination, community resource navigation, trauma-informed care, and addressing social determinants of health. Additionally, the role will involve closing preventive care gaps, improving treatment engagement, and developing integrated care plans that address both medical and behavioral health needs. Case management and managed care experience is preferred. \n \n Essential Job Duties \n \n • Completes comprehensive behavioral health assessments of members per regulated timelines and determines who may qualify for care coordination/case management based on clinical judgment, changes in member health or psychosocial wellness and triggers identified in assessments. \n • Develops and implements care plan in collaboration with member, caregiver, physician and/or other appropriate healthcare professionals and member support network to address member needs and goals. \n • Conducts telephonic, face-to-face or home visits as required. \n • Performs ongoing monitoring of care plan to evaluate effectiveness, document interventions and goal achievement, and suggest changes accordingly. \n • Maintains ongoing member caseload for regular outreach and management. \n • Promotes integration of services for members including behavioral health and home and community resources to enhance continuity of care. \n • Facilitates interdisciplinary care team meetings and informal ICT collaboration. \n • Uses motivational interviewing and Molina clinical guideposts to educate, support and motivate change during member contacts. \n • Assesses for barriers to care, provides care coordination and assistance to member to address concerns. \n • May provide consultation, resources and recommendations to peers as needed. \n • 25-40% estimated local travel may be required (based upon state/contractual requirements). \n \n Required Qualifications \n \n • At least 2 years health care experience, preferably in behavioral health, or equivalent combination of relevant education and experience. \n • Licensed behavioral health clinician to include: Licensed Clinical Social Worker (LCSW), Licensed Master Social Worker (LMSW), Advanced Practice Social Worker (APSW), Certified Health Education Specialist (CHES), Licensed Professional Counselor (LPC), Licensed Professional Clinical Counselor (LPCC), Licensed Marriage and Family Therapist (LMFT, Doctor of Psychology (PhD or PsyD) or equivalency based on state contract, regulation, or state board licensing mandate. If licensed, license must be active and unrestricted in state of practice. \n • Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance for job related travel requirements, unless otherwise required by law. \n • Experience with working with persons with severe and persistent mental health concerns and serious emotional disturbances, to include substance use disorder and foster care. \n • Knowledge and experience related to whole person care principles, chronic health conditions, and discharge planning coordination. \n • Data entry skills and previous experience utilizing a clinical platform. \n • Excellent verbal and written communication skills. \n • Microsoft Office suite/applicable software program(s) proficiency. \n \n Preferred Qualifications \n • Certified Case Manager (CCM). \n • Experience working with adults with serious mental illness (SMI), substance use disorders (SUD), co-occurring behavioral and physical health conditions, and complex psychosocial needs. \n • Knowledge of community-based behavioral health resources, housing programs, social services, and care coordination across multiple systems of care. \n • Experience identifying and addressing gaps in preventive care, medication adherence, and behavioral health treatment engagement through proactive outreach and member-centered interventions. \n • Understanding of trauma-informed care, motivational interviewing, recovery-oriented practices, and person-centered care planning. \n • Ability to integrate medical, behavioral health, and social determinants of health considerations into comprehensive care plans. \n • Familiarity with behavioral health clinical guidelines, health equity principles, crisis intervention, and risk assessment strategies. \n • Case management, care management, and managed care experience is strongly preferred. \n To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board. \n Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V \n Pay Range: $26.41 - $61.79 / HOURLY \n *Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview: The Support Specialist I plays a pivotal role within our organization, acting as the front-line support and dedicated resource for employees of Paylocity's Spending Accounts and COBRA clients. In this role, you will receive, prioritize, document, and actively resolve client requests from an inbound call center (and/or email) queue, ensuring the highest level of customer satisfaction. As a Support Specialist I, you will provide support for client employee Spending Account and COBRA participants, answering questions about their accounts, plans, processes, platform navigation/usage, etc. This position requires a combination of technical expertise, strong customer service skills, and the ability to apply critical thinking to troubleshoot and resolve client inquiries. Responsibilities: The primary duties of the Support Specialist include, but are not limited to: • Provides support to client employees with inquiries about their spending accounts, COBRA services/coverage and/or systems access/functions/navigation tied to these topics, • Establishes intra- and interdepartmental relationships to prioritize needs, communicate status and timing expectations., • Determines the scope of customer requirements to support responding to inbound inquiries regarding Spending Accounts and COBRA; Utilize critical thinking and problem-solving skills to troubleshoot and resolve questions, striving for prompt and accurate solutions., • Achieves objectives by gathering pertinent data, identifying and evaluating options, recommending and executing a course of action, • Demonstrate strong ownership of cases; ensure prompt resolution and minimizing aging cases or open items., • Maintain high inbound call availability to support customers, • Gather pertinent data, identify options, and recommend courses of action to achieve customer objectives., • Contribute to resolving challenging cases through effective de-escalation and problem-solving techniques., • Demonstrate strong ownership and follow-through of cases, ensuring prompt resolution and minimizing aging cases or open items., • Customer Service Excellence: Demonstrate exceptional customer service skills in all interactions with clients (verbal and written), ensuring their needs are met to their satisfaction., • Supports key back-office/compliance items such as HSA account Identity Verification Requirements: • Bachelor's Degree, • 1+ years demonstrated Client/Customer Service experience., • Intermediate computer skills with the ability to utilize multiple resources while in tandem advising live on calls., • Familiarity and comfort with web-based applications, • Intermediate experience with Microsoft Office, especially Microsoft Excel., • Basic project management abilities specifically related to managing high volume client requests and solutions., • Willingness to work overtime as needed, particularly during the Fall/Winter open enrollment season. Preferred Skills: • Call Center Experience, • Bi-lingual Fluency Spanish and English, • Healthcare and welfare benefits concepts, • Demonstrated High-Volume Customer/Client first call resolution Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay rate for this position is $25.00/hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. #LI-AD1 Requirements:

Job Description LPN, Client Relationship Specialist Schedule: Friday, Saturday, Sunday, Monday — 8:30am–5:00pm Who We Are At HCR Home Care, we believe care starts at home—for our patients and our team. For more than 45 years, we’ve been a trusted partner to hospitals, physicians, and rehabilitation providers across 25 counties in New York State. When patients are ready to transition home, HCR is the name our referral sources rely on for smooth coordination, responsive communication, and exceptional clinical service. Every member of our team plays a vital part in making that happen. As the Client Relationship Specialist, you become the driving force behind those transitions. You’ll build strong relationships with community partners, ensure referrals are processed quickly and accurately, and position HCR as the provider of choice for patients needing home care. Working Friday through Monday, 8:30am–5pm, you’ll support high-volume referral periods where your expertise has a direct and meaningful impact. What You’ll Do • You will build trusted relationships with physicians, hospitals, and rehab partners—helping them confidently choose HCR for their patients’ home care needs., • You coordinate and process incoming referrals quickly, accurately, and professionally across multiple service lines throughout New York State., • You will communicate proactively with referral sources and internal teams, ensuring a seamless, customer-focused experience from initial call to service initiation., • You secure the resources patients need by arranging durable medical equipment, oxygen, and other critical services with outside vendors., • You will verify insurance coverage and collaborate with Insurance Specialists to streamline authorizations and reduce delays., • You document clearly, follow all regulatory requirements, and contribute solutions and insights during team and agency meetings., • You maintain expert knowledge of HCR programs and services, positioning yourself as a reliable, go-to resource for referral partners., • You perform other related duties as assigned. What You Bring • You have an LPN Nursing degree., • You hold a current, valid NYS LPN license., • You will demonstrate exceptional customer service, strong communication skills, and confidence interacting with external providers., • You are detail-oriented, efficient, and comfortable working in a fast-moving, high-volume environment., • You will meet or exceed productivity expectations and contribute to department goals with a solutions-driven mindset., • You bring provider relations or referral experience within a healthcare setting. Why Choose HCR • A supportive, team-focused culture that values collaboration and open communication., • Opportunities for professional development, growth, and advancement., • A mission-driven organization committed to exceptional patient-centered care., • Meaningful work where your impact directly shapes the patient experience and strengthens provider partnerships., • Mileage reimbursement and competitive benefits., • More than 45 years of trusted leadership in New York State home care. Work Environment • Office-based role with frequent phone and computer activity., • Regular communication with referral sources, vendors, clinical teams, and internal departments., • Light physical demands typical of an administrative work setting. Physical Requirements The following is a description of the physical requirements on a daily basis for the Client Relationship Specialist LPN. While performing the duties of the job the employee is regularly expected to: • Stand, • Sit, • Hear, • Walk, • Talk, • Stoop or kneel, • Repetitive motion This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. EOE/AA Minority / Female / Disability / Veteran #ZR

Help Desk Specialist - 100% Remote / Work from Home Global Professional Services Firm - Based in Midtown, Manhattan, NYC Full Time, Permanent Position Overview Our client, a top-tier global professional services firm, is seeking a Help Desk Specialist to support employees across its firm. This opportunity is well suited to a service-oriented IT professional who enjoys solving technical problems, communicating with users, and keeping support requests moving in a busy environment. You will help employees navigate everyday technology issues while providing the responsive, polished service expected within a professional services organization. The role comes with a full / comprehensive suite of benefits, strong 401K match, annual bonus and many other perks! Core Responsibilities • Troubleshoot employee technology issues through telephone and remote support, helping users return to work as quickly as possible., • Support a broad range of workplace technologies, including computers, business applications, mobile devices, printers, connectivity tools, and office telephone systems., • Take ownership of support requests from initial contact through resolution, maintaining clear records of troubleshooting steps, outcomes, and next actions., • Assess the urgency and nature of incoming issues, resolve those within your scope, and coordinate with other IT specialists when additional expertise is needed., • Keep employees informed about outstanding requests and follow up to confirm that solutions address their needs., • Follow established security procedures when verifying identities, validating requests, and assisting with access-related issues., • Create and update troubleshooting guides, support documentation, and knowledge resources for employees and fellow team members., • Identify recurring problems and share observations that can improve support practices and the employee experience., • Assist with technology projects and other departmental priorities as needed. What You Bring • At least two years of experience in help desk, desktop support, or a comparable employee-facing IT role., • A strong customer service mindset, with the professionalism and patience to assist employees at every level of an organization., • Experience managing support queues, response expectations, service-level commitments, and the demands of a high-volume support operation., • Practical troubleshooting experience with Windows and Mac computers, Microsoft 365, mobile operating systems, and common workplace peripherals., • Familiarity with enterprise user accounts, directory services, remote access, VPN connections, multifactor authentication, and virtual desktop environments., • Experience using a ticketing platform to document incidents, manage service requests, and track issues through completion., • The ability to explain technical information clearly, prioritize competing requests, and exercise sound judgment when determining whether to escalate an issue., • Strong written communication, attention to detail, and consistent follow-through. Additional Experience • Supporting employees within a professional services firm or another environment with high service expectations., • Working with document management platforms and specialized applications used for document production, comparison, timekeeping, research, or records management., • Exposure to endpoint management, software deployment, mobile device administration, enterprise telephony, and remote troubleshooting platforms., • Familiarity with ITIL practices or relevant technical and service desk certifications., • Experience supporting legal applications is a plus, but not required., • Bachelor's degree in computer science, Information Technology, or a related discipline --Equivalent practical experience will also be considered.

Security Investigations Admin Long Term Contract with Potential for Hire 100% Remote - Eastern Time Zone Unable to Provide Sponsorship or Do C2C Position Overview Our client is seeking a Cyber Investigations Administrative Specialist to support a Cyber Oversight and Investigations team focused on compliance, investigations, and audit activities. This individual will help manage documentation, support investigation activities, organize evidence, support executive reporting, and maintain critical records. The ideal candidate is organized, detail-oriented, and comfortable working in a fast-paced, highly regulated environment. Key Responsibilities • Support multiple cybersecurity investigations, audits, and compliance initiatives., • Attend meetings and capture detailed notes, action items, decisions, and follow-up tasks., • Assist with leadership reporting, dashboards, status updates, and executive presentations., • Organize and maintain investigation records, evidence, and supporting documentation., • Review documents for accuracy, consistency, readability, and quality., • Track action items, deliverables, and investigation progress., • Coordinate meetings and communication across multiple teams and stakeholders., • Manage sensitive and confidential information with professionalism and discretion., • Help improve document quality, reporting processes, and overall organization of investigation activities. Required Qualifications • 7+ years of professional experience in compliance, audit, investigations, cybersecurity, PMO, governance, documentation, or administrative support., • Strong technical writing and editing skills., • Experience creating reports, meeting notes, executive summaries, presentations, and other business documentation., • Strong organization and document management skills., • Experience supporting multiple stakeholders and cross-functional teams., • Excellent written and verbal communication skills., • Proficiency with Microsoft Word, PowerPoint, Excel, Outlook, Teams, and SharePoint., • Ability to handle confidential and sensitive information., • Strong attention to detail and quality control. Preferred Qualifications • Experience supporting cybersecurity, compliance, audit, risk, governance, or investigations teams., • Familiarity with NIST Cyber Framework or CSF, foundational IT concepts. Add-on preferred NERC CIP, TSA, CMMC, FedRAMP, or similar regulatory frameworks., • Experience supporting investigations, corrective action programs, or internal audits., • Experience using Smartsheet, SharePoint, or other tracking and document management tools., • Experience in utilities, energy, nuclear, or other regulated industries. Work Environment • Fully Remote, • Preference for Eastern or Central Time Zone candidates, • Standard business hours aligned to Eastern Time, • Long-term consulting engagement with extension or conversion potential BENEFITS OF WORKING WITH BROOKSOURCE: • Direct communication with the hiring manager, which allows us to move candidates through the interview process faster., • Dedication to keep an open line of communication and provide full transparency. Benefits & Perks: Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc. Pay Disclaimer: The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship, pregnancy (including childbirth, lactation, and related conditions), or any other protected status in accordance with applicable federal, state, and local laws.

Summary of Position The Sage X3 IT Business Project Manager supports and optimizes the company's Sage X3 ERP environment, serving as a key link between IT and the business. This role ensures Sage X3 effectively supports wholesale and online retail operations, working closely with Sales, E-Commerce, Customer Service, Purchasing, Supply Chain, Warehouse, Logistics, Finance, and Management to translate business needs into practical system solutions and drive improvements in process, automation, and data quality. Duties and Responsibilities • Act as the functional specialist and point of contact for Sage X3, • Provide day-to-day application support and troubleshoot issues, coordinating resolution with internal teams and vendors, • Gather, analyze, and document business and functional requirements, • Partner with stakeholders to streamline processes across wholesale and e-commerce operations, • Configure Sage X3 and support enhancements, customizations, reports, and integrations, • Support end-to-end processes including orders, purchasing, inventory, warehouse, shipping, returns, invoicing, and finance, • Support integrations with e-commerce platforms, marketplaces, logistics systems, and payment providers, • Develop functional specifications and work with developers/vendors on system improvements, • Plan and perform functional, integration, regression, and user acceptance testing, • Support upgrades, patches, releases, and post-go-live activities, • Maintain system documentation, workflows, and user guides, • Identify opportunities for automation and process standardization, • Provide user training and promote effective use of Sage X3, • Manage vendor support cases as the functional liaison, • Ensure system changes follow IT governance and change management processes Qualifications • Minimum of 5 years of experience with Sage X3 as a Business Analyst, Application Specialist, Functional Consultant, or similar, • Strong understanding of ERP processes in wholesale, distribution, retail, or e-commerce, • Experience with business analysis, requirements gathering, application support, testing, and process improvement, • Experience with ERP integrations (e-commerce, warehouse, logistics, or other systems), • Strong analytical, problem-solving, communication, and stakeholder management skills, • Ability to translate business requirements into effective technology solutions Ad Populum Offers: • Competitive salary and benefits package, • Opportunities for professional growth and development, • Collaborative and supportive work environment Ad Populum LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. About Ad Populum Ad Populum aligns corporate strategy and fosters growth across its unique portfolio of subsidiary companies. Its brands include NECA, Joseph Enterprises, Rubies, Enesco, Party City, Kidrobot, WizKids, ExKaliber, Graceland, Smiffys and Radical Share, spanning pop culture collectibles, costumes, gifts and home décor, tabletop gaming, e-commerce, entertainment and marketing.

Job DescriptionAbout the Company At Current, everything starts with people. We partner with leading accounting firms across the United States, bringing them together through a shared platform that supports their growth while preserving the local identities and client relationships that make each firm unique. Our partner firms combine the close connections of a local team with the resources of a national community, giving professionals access to broader career opportunities, learning, collaboration, and innovative technology. Whether you join Current or one of our partner firms, you’ll be part of a connected team investing in your development and shaping the future of accounting. Company Overview: Bowers Accountants & Advisors stands as a renowned firm in the realm of public accounting, distinguished for its provision of top-tier audit, assurance, and advisory services. As a proud member of the AICPA’s G400, encompassing the Top 200 Firms nationally, we maintain a robust reputation grounded in integrity, professionalism, and unparalleled expertise. Job Summary: Are you an organized, detail-oriented professional who enjoys supporting a team and helping things run smoothly? Bowers Accountants + Advisors is seeking an Administrative Specialist to join our collaborative administrative team in Rochester, NY. In this role, you will be an important part of the day-to-day operations of our growing public accounting firm, providing administrative support to firm leadership, professional staff, and clients. This position offers the opportunity to develop new skills, work alongside experienced professionals, and contribute to a team-oriented environment where your work makes a meaningful impact. This is a Front Desk /client facing position, which is primarily an in-office position that offers flexibility and the opportunity to work in a professional, supportive environment. Additional evening and occasional weekend hours may be required during our busy season (January through April 15). This position offers opportunities to expand responsibilities and grow within our administrative teams! Salary: $22.00 - $28.00 per hour What You'll Do: • Provide administrative support to firm leadership and professional staff, • Format financial statements and supporting documentation for client delivery and review, • Process tax returns and assist with related administrative workflows, • Manage requests through the firm's administrative ticketing system, • Assist with document management, organization, and internal communications, • Support special projects and cross-functional initiatives across the firm, • Maintain confidentiality and accuracy when handling client and financial information, • Welcome clients, answer incoming calls, and assist with client inquiries, • Coordinate and distribute client documents and correspondence, • Collaborate with administrative team members to ensure efficient office operations What We're Looking For • Associate degree preferred or equivalent of professional work experience, • Two or more years of administrative experience in a professional office environment, • Strong organizational skills with exceptional attention to detail, • Excellent verbal and written communication skills, • Ability to prioritize multiple responsibilities and meet deadlines, • Proficiency in Microsoft Office, including Word, Excel, and PowerPoint, • Strong customer service mindset and professional demeanor, • Ability to work independently while contributing to a collaborative team environment, • Positive attitude, adaptability, and willingness to learn Why Join Us? • Supportive and collaborative team culture, • Opportunity for professional growth and development, • Exposure to a variety of business operations and professional services, • Stable and growing organization, • Meaningful work supporting clients, leadership, and firm operations Compensation & Benefits The total rewards package at Current includes base salary and benefits. Our salary ranges are competitive within the accounting industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. We provide a robust benefits package, including: Health, Dental, and Vision Insurance (with options for fully paid employee only coverage for health and dental) Company-Paid Life and Long-Term & Short-Term Disability Insurance Ancillary Benefits such as supplemental life insurance, critical illness, and accident insurance Classic Safe Harbor 401(k) Plan with employer contributions Opportunities for professional growth, learning, and development including access to Becker and LinkedIn Learning Equal Opportunity We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or any other applicable legally protected characteristic.

Company Description DuraBante LLC is a Service-Disabled Veteran-Owned Small Business (SDVOSB) established in 2008 as a business management consulting firm. The team is composed of experienced military and industry professionals with diverse backgrounds, offering well-rounded perspectives that support client growth and success. DuraBante focuses on understanding client needs, building strong relationships, and delivering practical, results-driven solutions. The company’s vision is to be a premier veteran-owned consulting firm, providing exceptional service while maintaining the expertise of a large organization and the flexibility and responsiveness of a small firm. Role Description The Power Plant Construction Specialist (SME) is a full-time, remote role focused on supporting power plant construction and commissioning projects. Day-to-day responsibilities include reviewing technical documents, drawings, and specifications related to power generation systems, and providing input to ensure constructability, safety, and regulatory compliance. The specialist collaborates with senior subject matter experts, project managers, and client teams to track progress, identify risks, and support issue resolution during planning and execution phases. Additional tasks include preparing technical reports, contributing to schedule and cost assessments, supporting quality assurance activities, and participating in virtual meetings and consultations with project stakeholders. What You Will Do • Support power plant construction, modification, upgrade, and commissioning projects., • Review construction drawings, specifications, schedules, work packages, submittals, requests for information, and other project documents., • Help prepare requests for proposals, bid packages, scopes of work, and contractor evaluation materials., • Track project actions, milestones, risks, decisions, and outstanding issues., • Assist with contractor coordination and construction-progress monitoring., • Participate in project meetings, field walkdowns, inspections, and constructability reviews., • Compare actual construction progress with project schedules and planned milestones., • Help identify schedule, cost, quality, safety, and coordination risks., • Document field conditions and communicate concerns to senior project leaders., • Support change-order review, cost tracking, and project controls., • Assist with equipment delivery, installation, testing, commissioning, turnover, and closeout activities., • Work with operations and maintenance personnel to make sure construction decisions are practical for the plant., • Prepare clear reports, meeting notes, presentations, and client updates., • Build strong working relationships with clients, engineers, contractors, vendors, and plant personnel., • Support knowledge transfer and the development of repeatable project practices. What We Are Looking For • Approximately 5–10 years of experience supporting power plant, utility, industrial, or other major capital construction projects., • Working knowledge of construction methods, project controls, contractor coordination, quality, safety, and commissioning., • Ability to read and understand construction drawings, specifications, schedules, and technical documents., • Experience working with owners, engineering firms, EPC contractors, construction contractors, or equipment vendors., • Strong attention to detail and the ability to organize information from multiple sources., • Ability to identify problems, gather facts, and raise concerns before they affect cost, schedule, quality, or safety., • Strong written and verbal communication skills., • Ability to build credibility and influence project decisions through facts, preparation, and sound judgment., • Willingness to work remotely, travel, and spend time at client sites as required., • Ability to work independently while receiving direction from senior project leaders. Preferred Qualifications • Bachelor’s degree in engineering, construction management, project management, or a related field. Equivalent power plant or construction experience will also be considered., • Experience with gas-fired, combined-cycle, fossil, renewable, waste-to-energy, or other power-generation facilities., • Experience with brownfield construction or work performed in an operating facility., • Familiarity with project scheduling, cost controls, document-management systems, and construction-management software., • OSHA 30, PMP, CCM, Engineer-in-Training, or other relevant certification., • Experience supporting startup, commissioning, turnover, or plant-readiness activities. What Success Looks Like You provide accurate information, keep project details organized, communicate concerns early, and help senior leaders make informed decisions. Clients and project teams trust your work because it is thorough, practical, and grounded in what is happening in the field.

The Logistics Trade Compliance Sr Analyst is responsible for executing and coordinating key operational trade compliance activities while providing guidance to cross-functional partners on import/export compliance requirements, documentation standards, and process expectations. This role supports the Trade Compliance Team by independently managing recurring compliance routines, maintaining import/export documentation, monitoring compliance activities, supporting internal controls and audit readiness requirements, and coordinating with Logistics, Customs Brokers, regulatory agencies, and internal stakeholders. This role supports global trade compliance programs by maintaining compliance records, monitoring import/export transactions, tracking compliance activities, compiling reporting, supporting government agency requirements, and helping ensure adherence to applicable customs, trade, transportation security, and regulatory requirements. The role combines operational trade compliance execution with process governance, internal controls support, and continuous improvement initiatives to ensure logistics and trade compliance processes are performed in a compliant, controlled, and repeatable manner. Specialty Focus: This role supports logistics standards, best practices, and internal controls governance. Assists with global trade compliance support activities, including broker governance documentation, import/export recordkeeping, audit support, and tracking of compliance-related follow-ups. Core Responsibilities: Process Analyst (?60%) • Executes standard work and recurring routines (daily/weekly/monthly) that support logistics performance management and controls compliance., • Tracks open actions, due dates, and owners; escalates aging items and supports closure documentation., • Coordinates meeting materials (agendas, pre-reads, notes, action logs) for operating reviews, controls checkpoints, and audit readiness touchpoints., • Supports issue triage by gathering facts, documenting problem statements, and routing items to the appropriate process owner for resolution. Reporting & Data Support • Builds and maintains routine reports and trackers (service, quality, inventory, claims, access reviews, controls evidence status) using spreadsheets and available system outputs., • Validates data completeness and flags anomalies; coordinates corrections with system/process owners., • Compiles monthly/quarterly KPI and controls reporting packs; ensures consistent formatting, definitions, and version control. Documentation & Training Support • Maintains process documentation (SOPs, narratives, job aids, RACI/hand-offs, checklists) by incorporating approved changes and confirming document owners, effective dates, and storage locations., • Supports training deployment by preparing materials, tracking completion, and organizing refresher sessions as requested by process owners., • Ensures operating procedures and control steps are communicated consistently to impacted teams and third parties (as applicable). Cross-Functional Coordination • Coordinates requests and follow-ups across Logistics, Procurement, Supply Chain, Finance, Internal Audit, IT Security, and third-party partners to obtain timely inputs and evidence., • Supports communications to stakeholders by drafting updates, summarizing status, and preparing clear issue/evidence logs., • Ability to proactively communicate and matrix influence across internal and external stakeholders Role-Specific Responsibilities: (?40%) Import & Export Compliance Operations • Supports import and export compliance activities by coordinating with customs brokers, freight forwarders, carriers, suppliers, and internal stakeholders to ensure compliant movement of goods., • Reviews import and export transaction documentation for completeness, accuracy, and compliance with applicable customs and regulatory requirements., • Coordinates responses to customs brokers, government agencies, and internal stakeholders regarding shipment documentation, clearance issues, and compliance inquiries., • Supports the preparation and maintenance of import/export documentation required Customs and other participating government agencies, such as FDA, TTB, USDA, or other applicable agencies, • Customs Compliance & Broker Governance, • Supports customs entry audit activities by reviewing country of origin, tariff classification, valuation, duty calculations, and supporting documentation for accuracy and compliance., • Demonstrated knowledge of U.S. import regulations, including HTS classification, country of origin, assists, recordkeeping, free trade agreements, special trade programs, and Partner Government Agency requirements., • Supports broker governance activities through KPI tracking, issue management, compliance reviews, and performance reporting., • Tracks customs compliance issues, corrective actions, and follow-up activities to support timely resolution and risk mitigation. Recordkeeping, Audit & Regulatory Support • Maintains import and export records in accordance with company policies and applicable regulatory retention requirements., • Supports internal and external trade compliance audits, assessments, and government agency reviews by coordinating documentation requests and gathering supporting evidence., • Organizes and maintains audit-ready compliance documentation, ensuring version control, traceability, and accessibility of records., • Assists with compliance reporting, controls testing, and remediation tracking activities as required. Trade Programs & Security Compliance • Supports C-TPAT and transportation security activities, including evidence collection, documentation maintenance, self-assessment support, and coordination of corrective actions., • Assists with administration of trade compliance programs including duty drawback, free trade agreements, and other customs-related initiatives, as applicable., • Supports periodic compliance reviews and monitoring activities to identify potential risks, gaps, and improvement opportunities. Reporting, Analytics & Continuous Improvement • Develops and maintains trade compliance metrics, dashboards, reports, and action trackers used to monitor compliance performance and operational effectiveness., • Performs compliance-related research and analysis to support interpretation of trade regulations and application of requirements to business processes., • Identifies opportunities for process improvement, standardization, and automation within trade compliance operations., • Updates SOPs, job aids, procedural documentation, and training materials to reflect approved process and regulatory changes. Minimum Qualifications (Core) • Bachelor's degree or equivalent experience., • 3+ years of experience in trade compliance, customs brokerage, international logistics, import/export operations, internal controls, or a related compliance function., • Experience working with customs brokers, freight forwarders, transportation providers, suppliers, and cross-functional business partners., • Strong attention to detail with ability to organize evidence, maintain trackers, and meet deadlines., • Proficient in spreadsheets and basic data analysis; comfortable working with reports extracted from ERP/WMS/Shipment Visibility TMS tools., • Clear written and verbal communication skills; able to follow established procedures and escalate issues appropriately. Preferred Qualifications • Experience coordinating audits and/or internal controls testing and evidence management., • Strong knowledge of U.S. Customs regulations and international trade compliance requirements., • Experience working with customs brokers, freight forwarders, transportation providers, or government agency requirements., • Experience with C-TPAT, drawback, or more specialized trade programs, • Familiarity with tariff classification, country of origin determination, valuation, duty management, or import/export documentation., • Certified Customs Specialist (CCS), Certified Export Specialist (CES), or similar certification preferred., • Working knowledge of end-to-end supply chain processes (replenishment planning, warehousing, fulfillment, transportation, claims/damages, Distributor/Customs) and common system transactions., • Experience coordinating access reviews and/or segregation of duties activities for business applications. Physical Requirements / Work Environment • Ability to sit/stand for extended periods and work on a computer; occasional lifting may be required., • Field/onsite visits, warehouse/transportation facility walk-throughs, or audit support may be required; travel as needed. Location Chicago, Illinois Additional Locations Rochester, New York Job Type Full time Job Area Operations and Production The salary range for this role is: $58,800.00 - $102,100.0

The Human Resources Specialist is responsible for supporting the daily operations of the Human Resources department. This position will support HR administration, employee records, onboarding, ADP updates, payroll and benefits support, and routine employee and manager needs. The ideal candidate is approachable, detail oriented, comfortable managing multiple priorities independently, and able to handle confidential information. This position will help keep HR processes moving while recognizing and escalating sensitive or complex matters appropriately. This employee will perform all responsibilities in a manner that serves The Summits Mission and upholds the credit unions values. Essential Responsibilities - Must be capable of performing the following essential responsibilities, with or without reasonable accommodations, as outlined below. HRIS Administrative Support ADP Workforce Now • Maintain the HRIS to ensure data integrity and confidentiality., • Provide ongoing support to new and existing employees on navigating and utilizing the HRIS., • Prepare routine HR reports and help maintain accurate workforce data., • Support management with the completion of Personal Action Notices (PANs) and process any changes accordingly, including new hires, status changes, and terminations., • Support PTO and Paid Sick Leave administration and respond to routine employee questions regarding timekeeping., • Prepare reports, spreadsheets, and presentations as requested. HR Operational Support • Support bi-weekly payroll preparation by reviewing routine timekeeping items, following up on missing information, and maintaining payroll documentation., • Serve as the first point of contact for routine HR questions and route sensitive employee relations, compliance, or policy matters to the Director, HR and HR Team Lead., • Assist with leave administration by routing employee documentation to our insurance carrier., • Assist with employment verifications and other employee requests as needed., • Oversee monthly & quarterly billing timely and audit and reconciliation of benefits., • Maintain accurate employee records, personnel files, and HR documentation., • Conduct routine HR audits to ensure data accuracy and compliance., • Support employee engagement initiatives and credit union events., • Maintain and update HR resources and content on the intranet, helping ensure all staff has access to accurate, current, and well-organized information across HR programs and processes., • Processing the administration of annual performance appraisals and mid-year check-ins within our performance management system, as well as researching areas of this system and suggesting enhancements year-round. Onboarding and Offboarding Support • Coordinate onboarding and offboarding, including paperwork and offer letters, background checks, I-9 and E-Verify processing, and employee documentation., • Prepare, schedule and coordinate monthly new hire orientation in collaboration with the Talent Coordinator., • Maintain employee change report to ensure completion of onboarding/offboarding paperwork and HRIS updates., • Process existing employee status changes and enter/terminate new hires and exiting employees within HRIS and retirement systems., • Support 401(k) administration, including eligibility tracking, enrollment assistance, employee questions, and documentation. Other Responsibilities: • Ownership of our monthly internal newsletter, The Summit Spirit., • Manage incoming HR mail, deliveries, and correspondence., • Serve as the back-up to the front desk receptionist as needed, assuming all duties., • Provide administrative support including filing, scanning, data entry, and document preparation., • Support our Wellness 365 Program by researching and suggesting ideas, as well as coordinating monthly wellness boxes., • Monitor the Employee Suggestion Program inbox daily and route suggestions to the HR Team Lead., • Support Employee Engagement initiatives. This includes participating in our SumFun Committee and supporting annual events such as the anniversary luncheon, Mix & Mingle, open enrollment, etc., • Identify opportunities to improve HR processes, documentation, and workflow efficiency., • Other Duties as assigned. *Note: The above information on this job has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Qualifications and Skills Education & Experience - Applicants must possess the following qualifications or an equivalent combination of education and experience: • Education: Bachelors degree in human resources, business administration or related field, and Certified Payroll Processer (CPP) certification preferred., • Experience: A minimum of two to four years of human resources or related experience with a focus on payroll, HRIS and leave management preferred., • SHRM-CP or PHR designation preferred. Knowledge/Skills/Abilities (including Technical & Systems/Equipment Proficiencies) • Strong attention to detail and the ability to manage multiple deadlines., • Excellent organizational and time management skills, • Strong communication, build interpersonal relationships and demonstrate empathy, • High level of discretion and professionalism when handling confidential information, • Ability to work independently and prioritize in a fast-paced deadline-drive environment, • Experience with ADP, • Proficient with Microsoft Office Suite; including but not limited to Outlook, Word, and Excel, • Must be able to demonstrate sufficient knowledge in the area of payroll taxes, • Proficiency in the use of timekeeping, • Must maintain confidentiality at all times, • Demonstrate solid judgement and ability to interpret payroll-related regulations, • Office equipment (i.e. calculators, computers, printers, copiers, multi-line phone systems and with fax capabilities), • Intranet/Internet, navigation of web-based vendor systems, and utilization of teller & banking software Physical Requirements • Lifting (5-10 pounds), • Standing/Sitting extended periods of time, while working in front of computer monitor, • Typing / Data Entry, • Professional Office Environment, • Overhead Lighting Training and Compliance Requirements • Subject to the compliance requirements of all related federal regulations, including but not limited to; the Bank Secrecy Act (BSA), Anti Money Laundering (AML), Information Security and Privacy policies and procedures. Employees complete annual BSA, AML, Information Security, Privacy, and other job-related training requirements as established by the Summit and within deadlines. EQUAL OPPORTUNITY EMPLOYER: The Summit Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with disability.

Salary: $70K - $76K annually, depending on experience Schedule: 35 hours/week | Full-time | Hybrid The Accounting & Grants Supervisor oversees daily transactional accounting, supervises the Accounts Payable & Payroll Specialist, coordinates grant reimbursement and financial compliance, manages the monthly general ledger close, and administers non-clinical program fee billing. The position serves as Delphi Rise's internal operational liaison to its outsourced revenue cycle management (RCM) partner and maintains the ability to process payroll when needed. Working closely with the Chief Financial Officer (CFO), the Supervisor supports timely, accurate financial information and strong internal controls across the organization. Supervision, Internal Controls & Payroll Continuity • Supervise, coach, and evaluate the Accounts Payable & Payroll Specialist; establish priorities and complete performance evaluations., • Review payroll registers, deductions, and labor allocations before CFO approval; maintain appropriate separation of duties., • Review accounts payable disbursement batches for supporting documentation, purchasing approvals, fund coding, and applicable exclusion screening., • Verify electronic cash receipts against bank activity and investigate discrepancies., • Maintain current payroll system access and training to process and transmit payroll during planned or unexpected staff absences, with appropriate authorization and independent review. Grant Vouchering & Expenditure Compliance • Prepare and submit grant reimbursement requests and vouchers according to funder deadlines and requirements., • Compile and verify supporting records, including general ledger detail, invoices, payment documentation, and payroll allocations., • Use applicable state, federal, county, and private funder systems and portals to submit claims and track their status., • Monitor grant receivables, reimbursement activity, spending limits, and outstanding payments; coordinate resolution of discrepancies with funders and internal program staff., • Support documentation and financial monitoring requirements for grant audits and reviews. Clinical Billing Coordination • Serve as the primary internal operational contact for the outsourced RCM partner, coordinating questions, follow-up items, and internal issue resolution., • Work with clinical leadership to identify and address internal barriers to timely billing, such as incomplete encounters, unsigned documentation, or missing information., • Coordinate with appropriate staff on provider enrollment and credentialing issues and escalate delays that affect billing., • Help review registration, insurance verification, and copayment collection workflows to reduce preventable claim issues., • Collaborate with the CFO and clinical leadership to define reporting expectations, workflows, and time commitments as the outsourced RCM model is implemented. Program Fees & Contract Billing • Prepare and oversee billing for nonclinical program fees, service agreements, training, and other program contracts., • Reconcile attendance, service records, and contract terms to amounts billed., • Maintain accounts receivable aging reports, follow up on outstanding balances, and process authorized adjustments. Bank Reconciliations & Monthly Close • Complete monthly reconciliations of operating, payroll, money market, and other applicable bank accounts within five business days after month end; submit workpapers for CFO review., • Coordinate monthly close activities and reconcile accounts payable, accounts receivable, payroll, and cash subledgers to the general ledger., • Prepare and post authorized recurring and adjusting journal entries, including prepaid expenses, depreciation, grant revenue, and deferred revenue., • Maintain accurate balance sheet reconciliations and organized supporting schedules for audits and financial reporting. Program Financial Reporting • Prepare monthly budget to actual reports by program, department, and grant award., • Identify significant variances, coding errors, spending trends, and potential grant overages or underutilization., • Partner with Program Directors to explain financial results, monitor grant spending, and resolve coding or reporting questions., • Provide the CFO with clear summaries of financial trends and issues for leadership and Board reporting. Supervisory Responsibilities • Supervise, coach, and evaluate the Accounts Payable & Payroll Specialist; establish priorities and complete performance evaluations. Qualifications • Bachelor's degree in accounting, finance, business administration, or a related field preferred; equivalent relevant experience considered., • At least three years of progressively responsible accounting experience, including general ledger reconciliations and month end close; nonprofit or grant funded experience strongly preferred., • Prior staff supervision or demonstrated ability to lead and review accounting workflows., • Experience with grant reimbursement, restricted funding, payroll controls, and accounting systems preferred., • Strong Excel skills, attention to detail, organizational judgment, confidentiality, and ability to work collaboratively across departments. Benefits Overview Paid Time Off • 140 hours (20 days) PTO in your first year, • 10 paid holidays, 2 personal days, and 1 floating holiday Health Insurance • Medical coverage on Day 1 through Excellus BCBS, • 100% employer-paid Bronze plan for individuals and families, • Health Reimbursement Account (HRA) contributions up to $3,600 Dental & Vision • Coverage through MetLife, • Employer contribution toward dental premiums Income Protection • Employer-paid life and AD&D insurance (up to $100,000), • Optional life and disability plans available Additional Benefits • Flexible Spending Accounts for health and dependent care, • 401(k) plan with employer match (eligibility begins at 6 months; match begins at 1 year) Work Environment & Physical Demands Equipment Used • Regular use of computers/iPads, printer, copier, scanner, fax, phone, shredder, and calculator. Software includes Microsoft Office: Word, Excel, Outlook, PowerPoint, and Access. Mental and Visual Demands • Moderate attention required for administrative tasks, data entry, and client documentation. Some analysis and decision-making needed within established procedures. Physical Requirements • The role involves frequent sitting, standing, walking, talking, hearing, and repetitive hand motions. Occasional pushing or pulling. No heavy lifting (under 5 pounds). Environmental Conditions: • The work environment characteristics described here are representative of those that may be encountered while performing the essential functions of this position. Equal Employment Opportunity Statement • Delphi Rise is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital or familial status, military or veteran status, domestic violence victim status, or any other status protected by applicable federal, New York State, or local law., • Delphi Rise provides reasonable accommodations for disabilities and sincerely held religious beliefs or practices in accordance with applicable law. Disclaimer: • All requirements are subject to possible modification to reasonably accommodate individuals with disabilities., • This job description in no way states or implies that these are the only duties to be performed by the employee(s) occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor., • The company reserves the right to add to or revise an employee's job duties at any time at its sole discretion., • This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.

Lead, HIM Records Management SpecialistLocation: Rochester General Hospital (RGH) - 1425 Portland Avenue, Rochester, NY 14621Schedule: M-F, 8:00 AM - 4:30 PMSummary: The HIM Records Management Specialist lead under the direction of the Manager of Document Lifecycle Management is responsible for the

Job Description The Delivery Specialist is responsible for the safe, accurate, and timely delivery of Cirona Labs products to retail locations throughout the assigned service area. This role is physically demanding and requires the ability to lift and transport product cases, safely operate a commercial delivery vehicle in varying traffic and weather conditions, and provide exceptional customer service while representing Cirona Labs. The ideal candidate is dependable, safety-focused, physically fit, and comfortable spending the majority of the workday driving, loading, unloading, and handling freight while maintaining strict compliance with all company and New York State cannabis transportation regulations. ESSENTIAL DUTIES AND RESPONSIBILITIES • Safely operate a company delivery vehicle (box truck or cargo van) while following all traffic laws and company driving policies., • Complete and document pre-trip and post-trip vehicle inspections each shift, reporting any mechanical issues, damage, or safety concerns immediately., • Load, secure, transport, and unload product cases and totes while ensuring products remain safe and undamaged during transit., • Repeatedly lift, carry, and move product weighing approximately 25–50 pounds throughout the workday, including navigating stairs, ramps, loading docks, and uneven surfaces. Verify delivery manifests against physical product counts during pickup and delivery while maintaining accurate chain-of-custody documentation within METRC and Canix., • Obtain required customer signatures and complete all delivery documentation accurately., • Communicate proactively with Dispatch and the Distribution Supervisor regarding delays, vehicle concerns, route changes, or delivery exceptions., • Utilize GPS navigation and routing software to maximize delivery efficiency and provide accurate estimated arrival times., • Maintain a clean, organized, and secure delivery vehicle at all times., • Deliver professional and courteous customer service while representing Cirona Labs at each customer location., • Comply with all New York Office of Cannabis Management (OCM) regulations, company security procedures, and chain-of-custody requirements., • Immediately report accidents, damaged product, safety concerns, or near misses., • Cross-train and provide operational support within the Picking Department as needed., • Perform other duties as assigned. MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES) • Valid New York State Driver's License (Class D or higher) with a clean driving record., • Minimum of one (1) to two (2) years of professional driving experience; commercial delivery experience preferred., • Experience operating a box truck or cargo van in local traffic, residential streets, and loading dock environments., • No DUI/DWI convictions and no more than two (2) moving violations or at-fault accidents within the past three (3) years., • Must be at least 21 years of age in accordance with New York State cannabis regulations. Ability to successfully pass a Motor Vehicle Record (MVR) review and criminal background check., • Ability to meet the physical requirements of the position., • Strong organizational, communication, and time-management skills., • Ability to work independently with minimal supervision., • Proficiency using smartphones, GPS navigation, dispatch applications, and electronic delivery documentation., • High school diploma or equivalent preferred., • Previous warehouse, logistics, manufacturing, or cannabis industry experience is preferred. WORKING CONDITIONS AND PHYSICAL EFFORT: • Regularly lift, carry, push, and pull up to 50 pounds and occasionally up to 75 pounds without assistance., • Frequently enter and exit a commercial delivery vehicle throughout the workday., • Stand, walk, bend, kneel, twist, reach, and perform repetitive movements for extended periods., • Safely navigate stairs, loading docks, and uneven terrain while carrying product., • Sit for extended periods while operating a delivery vehicle., • Work outdoors and perform deliveries in varying weather conditions., • Employees are expected to wear company-approved attire, including jeans and any required personal protective equipment (PPE), while maintaining a clean, professional appearance in accordance with company policy.

Job Description STATUS: Full Time / Non-Exempt REPORTS TO: Director, Human Resources LOCATION: Rochester, NY Corporate Office HOURS: 37.50 hours per week COMPENSATION: The starting hourly wage for this position is expected to be $27.00-$29.00 per hour. The actual hourly wage will be determined based on experience and other-job related factors, consistent with applicable law. SCHEDULE: Monday through Friday 9:00am – 5:00pm Position Summary The Human Resources Specialist is responsible for supporting the daily operations of the Human Resources department. This position will support HR administration, employee records, onboarding, ADP updates, payroll and benefits support, and routine employee and manager needs. The ideal candidate is approachable, detail oriented, comfortable managing multiple priorities independently, and able to handle confidential information. This position will help keep HR processes moving while recognizing and escalating sensitive or complex matters appropriately. This employee will perform all responsibilities in a manner that serves The Summit’s Mission and upholds the credit union’s values. Essential Responsibilities - Must be capable of performing the following essential responsibilities, with or without reasonable accommodations, as outlined below. HRIS Administrative Support – ADP Workforce Now • Maintain the HRIS to ensure data integrity and confidentiality., • Provide ongoing support to new and existing employees on navigating and utilizing the HRIS., • Prepare routine HR reports and help maintain accurate workforce data., • Support management with the completion of Personal Action Notices (PANs) and process any changes accordingly, including new hires, status changes, and terminations., • Support PTO and Paid Sick Leave administration and respond to routine employee questions regarding timekeeping., • Prepare reports, spreadsheets, and presentations as requested. HR Operational Support • Support bi-weekly payroll preparation by reviewing routine timekeeping items, following up on missing information, and maintaining payroll documentation., • Serve as the first point of contact for routine HR questions and route sensitive employee relations, compliance, or policy matters to the Director, HR and HR Team Lead., • Assist with leave administration by routing employee documentation to our insurance carrier., • Assist with employment verifications and other employee requests as needed., • Oversee monthly & quarterly billing timely and audit and reconciliation of benefits., • Maintain accurate employee records, personnel files, and HR documentation., • Conduct routine HR audits to ensure data accuracy and compliance., • Support employee engagement initiatives and credit union events., • Maintain and update HR resources and content on the intranet, helping ensure all staff has access to accurate, current, and well-organized information across HR programs and processes., • Processing the administration of annual performance appraisals and mid-year check-ins within our performance management system, as well as researching areas of this system and suggesting enhancements year-round. Onboarding and Offboarding Support • Coordinate onboarding and offboarding, including paperwork and offer letters, background checks, I-9 and E-Verify processing, and employee documentation., • Prepare, schedule and coordinate monthly new hire orientation in collaboration with the Talent Coordinator., • Maintain “employee change report” to ensure completion of onboarding/offboarding paperwork and HRIS updates., • Process existing employee status changes and enter/terminate new hires and exiting employees within HRIS and retirement systems., • Support 401(k) administration, including eligibility tracking, enrollment assistance, employee questions, and documentation. Other Responsibilities: • Ownership of our monthly internal newsletter, The Summit Spirit., • Manage incoming HR mail, deliveries, and correspondence., • Serve as the back-up to the front desk receptionist as needed, assuming all duties., • Provide administrative support including filing, scanning, data entry, and document preparation., • Support our Wellness 365 Program by researching and suggesting ideas, as well as coordinating monthly wellness boxes., • Monitor the Employee Suggestion Program inbox daily and route suggestions to the HR Team Lead., • Support Employee Engagement initiatives. This includes participating in our SumFun Committee and supporting annual events such as the anniversary luncheon, Mix & Mingle, open enrollment, etc., • Identify opportunities to improve HR processes, documentation, and workflow efficiency., • Other Duties as assigned. *Note: The above information on this job has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Qualifications and Skills Education & Experience - Applicants must possess the following qualifications or an equivalent combination of education and experience: • Education: Bachelor’s degree in human resources, business administration or related field, and Certified Payroll Processer (CPP) certification preferred., • Experience: A minimum of two to four years of human resources or related experience with a focus on payroll, HRIS and leave management preferred., • SHRM-CP or PHR designation preferred. Knowledge/Skills/Abilities (including Technical & Systems/Equipment Proficiencies) • Strong attention to detail and the ability to manage multiple deadlines., • Excellent organizational and time management skills, • Strong communication, build interpersonal relationships and demonstrate empathy, • High level of discretion and professionalism when handling confidential information, • Ability to work independently and prioritize in a fast-paced deadline-drive environment, • Experience with ADP, • Proficient with Microsoft Office Suite; including but not limited to Outlook, Word, and Excel, • Must be able to demonstrate sufficient knowledge in the area of payroll taxes, • Proficiency in the use of timekeeping, • Must maintain confidentiality at all times, • Demonstrate solid judgement and ability to interpret payroll-related regulations, • Office equipment (i.e. calculators, computers, printers, copiers, multi-line phone systems and with fax capabilities), • Intranet/Internet, navigation of web-based vendor systems, and utilization of teller & banking software Physical Requirements • Lifting (5-10 pounds), • Standing/Sitting extended periods of time, while working in front of computer monitor, • Typing / Data Entry, • Professional Office Environment, • Overhead Lighting Training and Compliance Requirements • Subject to the compliance requirements of all related federal regulations, including but not limited to; the Bank Secrecy Act (BSA), Anti Money Laundering (AML), Information Security and Privacy policies and procedures. Employees complete annual BSA, AML, Information Security, Privacy and other job-related training requirements as established by the Summit and within deadlines. EQUAL OPPORTUNITY EMPLOYER: The Summit Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with disability. Subject to the compliance requirements of all related federal regulations, including but not limited to; the Bank Secrecy Act (BSA), Anti Money Laundering (AML), Information Security and Privacy policies and procedures. Employees complete annual BSA, AML, Information Security, Privacy, and other job-related training requirements as established by the Summit and within deadlines.

Job DescriptionWe are looking for a highly experienced Sr. Legal Secretary to support a busy family law practice in Rochester, New York. This position is ideal for a legal support specialist who can take ownership of daily case support, maintain order across a demanding caseload, and work confidently with limited direction. The role offers meaningful involvement in client matters from initial intake through resolution while helping ensure the practice operates smoothly and efficiently. Responsibilities: • Create, edit, and finalize legal correspondence, pleadings, motions, and other court-related documents with a high degree of accuracy., • Coordinate the preparation, submission, and service of filings while ensuring compliance with applicable court procedures and deadlines., • Maintain well-organized electronic and paper case records so documents and case information remain current and accessible., • Oversee the attorney’s schedule by arranging hearings, conferences, court dates, and client meetings, while managing related docket deadlines., • Serve as a reliable point of contact for clients, court personnel, opposing counsel, and outside parties regarding case updates and procedural matters., • Monitor key litigation timelines and follow up proactively to keep filings, responses, and other case activity on track., • Provide support with discovery coordination, document collection, exhibit organization, and trial readiness activities., • Record billing information accurately and assist with general administrative tasks that support the day-to-day operation of the practice., • Contribute to overall case management by helping move matters forward efficiently from opening through final disposition.• At least 7 years of experience in a law firm setting, with substantial hands-on legal support responsibilities., • Demonstrated strength in civil litigation, including familiarity with court processes, deadlines, and procedural requirements., • Prior exposure to family law matters such as divorce, custody, or support is strongly preferred., • Ability to work independently, make sound judgments, and manage responsibilities with minimal supervision., • Strong written and verbal communication skills, with the ability to interact professionally with clients and legal stakeholders., • Excellent organizational skills and close attention to detail in a fast-moving legal environment., • Proven ability to balance multiple active matters and meet competing deadlines consistently., • Proficiency with Microsoft Office, electronic filing systems, docket calendaring, and legal case management software.

Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.

Manage work orders from request to completion, including vendor selection, bid management, and final payment.

The Recovery Representative supports active clients with past due balances, billing concerns, and account issues that may be impacting payment.The role requires strong customer service, communication, problem-solving, and sound judgment to help resolve outstanding balances while supporting the ongoi

An established multifamily real estate company is hiring an Administrative Coordinator for its property management team. Handle office management, including supplies, filing, proofreading and equipment upkeep. Real estate/property management industry experience.

Manage RFIs, submittals, change orders, pay applications, schedules of values, and project documentation.

Approximately 5+ years of project or program management experience in a manufacturing environment.

Bachelor's degree in Civil Engineering, Construction Management, or a related field. Lead full lifecycle project management for large-scale projects, from preconstruction through closeout. Oversee project budgets, cost forecasting, and change order management.

Email, phone, voicemail management and post office.

Support document management and record retention. Maintain personnel files, HR records, policies, and employee documentation while supporting compliance with employment laws and company policies. Support performance review administration and related documentation.

Maintain a professional and courteous approach during collection calls and document client communications, payment commitments, and follow-up dates. Receive client information and source documents delivered in person or by mail. Scan, organize, and route documents to create and maintain electronic c

Experience using SAP for customer order entry, order maintenance, or a related order management function. Strong time-management and prioritization skills, with a sense of urgency when responding to time-sensitive customer or order issues.

This is a hands-on role combining office-based project management with field coordination and occasional site visits. Review emails, project schedules, and crew readiness with the project management team. Monitor project progress, coordinate field activities, and complete final site visits and proje

A New York-based construction management and building restoration firm specializing in exterior facade restoration, roofing, waterproofing, parking garage restoration, and structural concrete repairs for residential and commercial properties. Manage permits, inspections, submittals, RFIs, and projec

Build practical capabilities in office management, resource tracking, and operational leadership from day one. Our administrative team provides the core operational framework, managing office schedules, organizing documentation, staging materials, and keeping cross-departmental workflows perfectly a

Manage land development projects from conceptual design through construction documents. Project management experience, including budgets and delegation.

Title: Customer Service Representative (Recovery).Duration: 6-12 months Contract to Hiire.Location: Hybrid in Rochester, NY 14625 (Tues - Thurs Onsite, Mon and Fri Remote).The Recovery Representative supports active Paychex clients with past due balances, billing concerns, and account issues that ma

Email, phone, voicemail management and post office.